support

[unborn dawn]

wait a sec, #502193464054644737 states that our bot is tested with 0 permissions so it should work like that then what about ban commands and stuff? can our bot just say no permissions and it will do the work? And also will scopes be added to the bot cause mine is slash commands only and it works with application.commands scope

[long ferry]

dbl zendesk how your bot

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[long ferry]

Here, bots are invited with the permissions flag in the invite set to 0, meaning the bot is invited with no extra permissions given. This does not mean the bot has no permissions whatsoever. If your bot absolutely requires more permissions, you should request them when a specific feature or command requires them to do so or within your bot’s description.

[grand walrus]

I submitted my bot on top.gg when it will be reviewed?

[unborn dawn]

so when they use ban command the bot should just say no perms need this perm and it will do the work?

[unborn dawn]

1week or more no specific time

[long ferry]

It should also tell you which perms it needs

[grand walrus]

Ohk

[long ferry]

but basically yes

[grand walrus]

Where it is showed that bot is accepted kr rejected?

[long ferry]

dblnotified

[hidden root]

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[silent shuttle]

Hello, I deleted my server on top.gg for some reasons and I want to add it back now, I re-invited DSL bot and I'm refreshing my profile and I can't see the server I want to add in there, does it have some cooldown or smtg?

[long ferry]

refresh servers on your server list

[silent shuttle]

I did

[long ferry]

otherwise go to https://top.gg/servers/yourserverid

[silent shuttle]

it shows this

[long ferry]

maybe logout and back in?

[silent shuttle]

I still can't see my server

[long ferry]

works fine on my end

clear your cache aswell

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[silent shuttle]

ah got it, ty

[sturdy swan]

why does it say that I dont have a bot?

while applying for Auctions access request

known issue

[jagged thorn]

my bot is approved and added to top.gg but when i search my bot name it is not in the list

whyy ?

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[jagged thorn]

@long ferry it means its a site error right ? nothing wrong with my bot ?

[long ferry]

yes just a site issue

[rugged pecan]

hey guys my bot is playing music but got rejected for not playing..

[winter walrus]

Dm the staff member (@somber parcel) who declined your bot

[sturdy swan]

damn iara declined it

damn

he is lucky

[wintry jackal]

me too

[blissful monolith]

Can users report reviews? I found one that doesn't respect the guidelines..

[gray flax]

Report a bug

[gray flax]

u can

[blissful monolith]

How? There isnt any button

Only the upvote one

[rugged pecan]

i did.. no respond

[regal edge]

i asked this yesterday but I didn't get a response so I'm asking again:
how do I add a second developer/creator to my bot?

[gritty nimbus]

Same question...

[regal edge]

i think it may have smth to do with the teams

idk

[latent canyon]

is there a way to have this show the bot name rather than the application name?

[hoary meteor]

how well is the effect of advertising my bot on topgg?

[cobalt sleet]

I've reported this issue to the dev team.

[latent canyon]

i don't think its an "issue" per se. it's probably just the way they have it setup (intentionally). they're probably just getting application info from the discord api, which returns the application name rather than the bot name.

it would be neat if there was a switch on the page that would give the option to have it fetch the bot user rather than application info.

[long ferry]

It fetches your application name due slash command applications not requiring a bot

[latent canyon]

yeah that's what i figured

i assume there's no way to force it to use the bot name?

[blissful monolith]

You are the owner of the bot

[gray flax]

ahhh

[blissful monolith]

I guess only owners can report reviews

[pastel seal]

Why i can't see my bot ?

so, my bot is approved by top.gg

[cobalt sleet]

Clear your cache

[long ferry]

as of now, theres not no

[pastel seal]

how ?

[cobalt sleet]

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[latent canyon]

rip

thanks tho ^^

[pastel seal]

and, why can't see the bot infos for my bot ?

[trail crown]

My Bot Scorred about 80 votes at the month and i could not find any credits

to claim for the auction

[cobalt sleet]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[cobalt sleet]

You need 100 votes to unlock the $15 of credits

[hoary meteor]

it doesnt show my bot when i tried to request access

does it need to get verified first?

[sullen zealot]

Hi, why can't I see my bot in the search bar when it's validated, even when looking at the tags I put in? It takes time to be able to see it? (since they have just been approved :p)

[cobalt sleet]

That's a site issue. You can apply for auctions using a product, and your bot will appear in the auctions dash once you're approved.

[cobalt sleet]

It can take up to 48h to get indexed in search. Just try editing and saving your bot page too. Sometimes that helps.

[sullen zealot]

okay^^Thanks for your answers 👍

[crude zodiac]

My users were able to vote at 11pm and 3h later again, altho the Cooldown is 12h

[sand quartz]

my bot got approved and i cant find it

[cobalt sleet]

We've reported this to the dev team.

[cobalt sleet]

It can take up to 48h to get indexed in search. Just try editing and saving your bot page too. Sometimes that helps.

[sand quartz]

:0

cool

[sullen zealot]

xD

[crude zodiac]

Alr ty

[karmic condor]

Hi

[hoary meteor]

when i tried to submit an auction request it throws a http post request error 400 on the console

[long ferry]

check the network tab response

[hoary meteor]

its the same

[solid valley]

Hello

[long ferry]

the response should tell you the error

[hoary meteor]

it says the product name must be at least 3 characters but my product name only has 2

[long ferry]

yeah you have to use more than 3

[hoary meteor]

since the website isnt showing the bots i own Mac told me to use other product

[tacit idol]

can we get some clarification, previously hope stated this is a bot issue

[tacit idol]

but Mac has just replied with this

which is it

[hoary meteor]

but my bot's name only has 2

[cobalt sleet]

Both

Bots are responsible for notifying their users when they can vote. But it looks like top.gg has a glitch when votes reset on the 1st of each month where users can vote after votes reset without having to wait. Not a huge issue just a bit of a hassle for bot devs. It's been reported to the dev team.

[sturdy swan]

why he dosent submit

[cobalt sleet]

But if your bot is doing its reminders job properly your users will be unaware of the issue.

[sturdy swan]

@cobalt sleetbro

[cobalt sleet]

Dbl zendesk how to submit

[hidden root]

Top.gg Support

How to use Top.gg
How to submit your bot

[sturdy swan]

when i press submit he load but the blank does not change

[long ferry]

clear your cache and cookies then try again

[sturdy swan]

oh okey i will see

@long ferrythe same

maybe THe error from the RDp?:

[trail crown]

u are submitting your bot from an rdp ?

lol

just use your normal device man

[sturdy swan]

@cobalt sleethey

i think there is a error

in apply discord bot

bec when you submit he doesnt do any thing

[violet tapir]

Hey, this is not nice. I'm Egyptian; therefore I understood what you said.

[sturdy swan]

Oh sorry But ( He Is My Freind )

[violet tapir]

It doesn't really matter. Also, if you'd like to use a non-english language, do it in #general-int.

Speaking in English especially in this channel would help you get a faster answer.

[sturdy swan]

Ok But Im Waiting For Now What My Error

[regal edge]

how do i accept a team invite

[pastel seal]

how i can see my top.gg token ?

[pliant mauve]

your top.gg profile > edit > invitations

[regal edge]

thanks

[pliant mauve]

go to https://top.gg/bot/BOT_ID/webhooks

[grim orchid]

how i can see my bot's user id?

[slender falcon]

https://discord.com/developers/applications/

Click on the app -> Application ID

[grim orchid]

Thank you so much

[agile meadow]

Petition to add this emoji to he server (capybara lovers will love this)

[pastel seal]

why i can't see the informations of my bot with the commands -botinfo IDOFMYBOT

[trim sage]

Hey

[sturdy swan]

Hello My Bot Has Been Approved On Top.gg But It Is Not Appearing On The Website

[wild stone]

Please include a bot mention or ID

Please include a bot mention or ID

[sturdy swan]

@sturdy swan How long does a bot interview take until acceptance?

[tawdry grove]

#support message

[sturdy swan]

1 day 2 day

[smoky dirge]

I need some help with my bots page, since almost 12 months ago, no one has been able to comment/edit thier comments/or delerte their comments. I cant even do it when i edit the page.... This is kinda a frustrating issue, and its not anything to do with our css or html i already tried taking it all off.

https://top.gg/bot/519850436899897346 this

[slow bear]

Hey hey, I need help listing a server on Top.gg - I keep getting code 403 when trying to go to the next page after accepting permissions for the bot to create an invite.

https://tenor.com/view/mario-toad-help-me-please-gif-15433949

[fierce swallow]

would it be against top.gg voting tos if we donated a cent per upvote to an organization? so more upvotes is more donated but like the users dont directly get something for voting

is it okay or against tos of top.gg

[long ferry]

That's fine

[fierce swallow]

alr nice

[echo whale]

I can't find my bot by the command can anyone please help

[tiny warren]

???

[echo whale]

Bot info command in #commands

[tranquil yacht]

hi qt mods

https://i.imgur.com/Wj64TAl.png

my man's trying to offer me a good game

[long ferry]

Id

[low garnet]

how to delete

team

not any option

delete

team

@long ferry

[long ferry]

You can't delete a team

[echo whale]

I didn't got a dm by watcher bot for my bot approval as my dm's were turned off will it harm my bot?

[merry sigil]

I can't find my bot at vote tracker

It's Top.ggproblem

I think

[sturdy swan]

Wha 😂

[merry sigil]

For vote setup

Bro

[sturdy swan]

dbl?remove 1 😂😂 its also rule break but any way

And turn on your dms all prms

[echo whale]

@steady finch

[steady finch]

nope

[echo whale]

Ok Thank You

[dreamy lynx]

hello. why when i click on my profile it loops the login page?

[sturdy swan]

Site issues np just wait for fixing

[dreamy lynx]

ah. thought it was me, thanks!

[sturdy swan]

Also u can use https://top.gg/user/ur id until it fixed

[dreamy lynx]

tyy

[grim orchid]

How to make own prefix on my bot?

[sturdy swan]

#development

[tranquil yacht]

oops

888777642772426782

[grand walrus]

How to claim top.gg money?

I got that from my server posting they voted and I got 15 dollars but how to redeem it

[pliant mauve]

Dbl credits

[hidden root]

@grand walrus

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[torn saffron]

hi !

How long between each vote?

[sturdy swan]

hi how do i get verified?

[cobalt sleet]

Dblverifybot

[hidden root]

@sturdy swan

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

• We cannot provide support on how to get your bot verified.
• We are not affiliated with discord's bot verification system.
• Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.

[cobalt sleet]

12 hours

[torn saffron]

thanks

[cobalt sleet]

Staff only

[forest bluff]

oh sir

i wanted to ask

that my bot link is not working it shows

404

[cobalt sleet]

What's the ID?

[forest bluff]

827615183777169469

[cobalt sleet]

https://top.gg/bot/827615183777169469 clear your cache

[hot wigeon]

Does anyone know why my BOT and my server votes are gone? Type reset all '-'

[forest bluff]

i mean look at this
https://top.gg/bot/827615183777169469/vote

what

now it works

[pliant mauve]

Vote resets every month

[cobalt sleet]

Yes cache

[forest bluff]

ohk

anwyay thanks

[hot wigeon]

Got it, but what's the reason? I'm new to top.gg

[cobalt sleet]

That's the way it works. Votes reset every month so the top bots stay on top of results.

[hot wigeon]

Got it, thanks :D

[spare owl]

https://upload.livaco.dev/u/TSAJ7Y6QHO.png

he was in this server but he left i guess?

ID 795009921182859314

[pliant mauve]

Already banned, thanks

[raw river]

I redeemed the credits but idk how can i use them

[pliant mauve]

Dbl credits

[hidden root]

@raw river

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[hot wigeon]

What are these credits? Are they credits from the website?

[pliant mauve]

Read the embed above your message

[hot wigeon]

Ok

[tiny pelican]

How long does it take for a bot to get approved?

[pliant mauve]

Dbl upto

[hidden root]

@tiny pelican

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

Do auctions end in an hour or two hours? When I hover over the time left, it says 19:00 (which in my time, is in 50 minutes)

[stoic socket]

and also #auctions-support would likely be faster response next time

[sturdy swan]

I don't have access to that channel sadly

[tiny pelican]

DDBL?

[stoic socket]

@cobalt sleet No Auction channel access but they have auction access

[pliant mauve]

Hm?

[pliant mauve]

They dont?

[tiny pelican]

What do you mean by Dbl upto?

[stoic socket]

^^

[pliant mauve]

Read the embed that was sent by watcher

[stoic socket]

they have auction site access but not channel access

[pliant mauve]

Hmmm

[sturdy swan]

I don't, I think I got access quite a while ago when it was still in beta, but then I left the server

[pliant mauve]

Because they dont have the role

[stoic socket]

ah

[pliant mauve]

That’s why

[stoic socket]

ah

[tiny pelican]

When will i know its been declined?

will i have to periodically check top.gg?

[pliant mauve]

Bl notified

Op

Dbl notified

[hidden root]

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[pliant mauve]

Here ^

[tiny pelican]

Oh okay

thanks for helping me

[pliant mauve]

No problem

[sturdy swan]

@pliant mauve though, my question is just, do auctions always end in 45 minutes from now (7pm my local time) or an hour later (8pm my local time)?

[pliant mauve]

What do you mean by auctions ending?

[sturdy swan]

When bids close and winners are announced

i.e.

[pliant mauve]

Ah, i think that depends

[calm olive]

@pliant mauve can I also ask people for coding help here ?¿

[cobalt sleet]

I gave you access

[sturdy swan]

Thanks Mac, I appreciate it

[sturdy swan]

in #development

[amber trout]

if i ask for the only needed perms, now today it also got denied :BRUH

[pliant mauve]

You may read #580510490074152961 for your questions

[jade hollow]

my bot has been approved, but has it already been uploaded on the site?

[stoic socket]

Because you clearly didn't fix the issue

also see that

[sturdy swan]

anyone pls its been over a week 😦

[sturdy swan]

Uhm hey, i searched up for my bot which was added here today, but i cant found it on top.gg?

the site tells me there are no results

[dark kraken]

Hello, i have a moderation bot. And ofc it requires moderator permissions but due to 2fa being enabled for moderation actions my bot is not able to do the needful...

Please tell how can i resolve this

[sturdy swan]

Put 2fa on your account

[dark kraken]

on my?

i mean ppl having the 2fa also cant use the commands

[amber trout]

i fixed it how someong gave me the solution

[dark kraken]

@sturdy swan

[sturdy swan]

Because the bot maker needs 2fa too

[umbral fiber]

my bot and server have disappeared...

[dark kraken]

tysm!!

[grand coyote]

ping?

[modest plover]

is it wrong to ask for developers to contribute in the dashboard-development in the bot's description ?

[quasi furnace]

How to fix error 403 when trying to add my server?!

[civic needle]

This has been going on for over 48 hours ...

[stoic socket]

As it says - It is a Discord issue rather than a Top.gg issue

[regal edge]

i saw this on dank memer and I'm wondering how to do it

[stoic socket]

#development

[regal edge]

?

the long description

[stoic socket]

this isn't the right place to ask

[regal edge]

on top.gg

[stoic socket]

oh

oh

my bad

Lemme find the HTML code for it

[regal edge]

ok

[stoic socket]

<ul>
  <li>One of these</li>
  <li>For each option</li>
  <li>Milk</li>
</ul>  ```

add <li>One of these</li> inside the <ul> tag everytime you want to add a new bullet point

[regal edge]

thanks

[stoic socket]

np

[umbral fiber]

How long do I have to wait for a response for the bot?

[grand ravine]

u can also use markdown for that```md

• just
• write
• like that

[regal edge]

yeah

I realized that

but I also want this

[grand ravine]

- level 1
  - level 2
    - level 3
- level 1

[regal edge]

thank you

[grand ravine]

np, here's a markdown guide just in case https://www.markdownguide.org/getting-started/

[sudden spoke]

Quick question, the top page slot 2 doesn’t exist anymore?

[grand ravine]

the list uses infinite scroll now, so no more pages

[sudden spoke]

I should of known beforehand…

I’m still expected to pay?

[grand ravine]

you pay to be hoisted on chosen tags

so like, if you won "Games" tag your bot will appear as first on that tag

[sudden spoke]

That slot isn’t listed under any tag

[grand ravine]

that was an example

[sudden spoke]

The burning question is: am I still expected to pay?

[grand ravine]

if you wish to keep the tag, yes

otherwise that's entirely up to you

[sudden spoke]

What am I paying for?

[grand ravine]

idk, you didn't specify

if you didn't buy anything then chances are you aren't paying for anything

[sudden spoke]

I also thought I had won the top page slot, but they managed to bid at the very last second

[sullen zealot]

Is it possible to see the number of user that use a tag?

[sudden spoke]

Being unofficial ultimately means unprofessionalism

[fierce wasp]

@sturdy swan

i need help with my bot

[regal edge]

why is this happening?

[fierce wasp]

i need help

[north nymph]

? I def have the money in my account so idk what’s going on here or who to ask about it?

[stoic socket]

what with

[fierce wasp]

how to know if my bot is in top.gg

[cobalt sleet]

Is this for premium or auctions?

[north nymph]

Auctions

[cobalt sleet]

Dbl notified

[hidden root]

@fierce wasp

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[cobalt sleet]

#auctions-support

[fierce wasp]

oo ok

then..

i need to wait then

lol

[cobalt sleet]

Yes

[fierce wasp]

but why will a bot be declined? 😳

[north nymph]

Thanks!

[cobalt sleet]

Dbl zendesk bot guidelines

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines

[cobalt sleet]

If it doesn't follow our guidelines it may get declined

[fierce wasp]

oo

ok

thanks for the help : )

[regal edge]

here's an article https://support.top.gg/hc/en-us/articles/4405633793043-How-your-bot-gets-reviewed

[fierce wasp]

thx

it says "invite the bot" what

srry im asking too much lol im noob

[zinc oracle]

we invite the bot to our test server

[fierce wasp]

when they review it?

[zinc oracle]

yes

[fierce wasp]

oo

ok

thx

[glad ember]

How to get server votes money to my bank account? I have redeemed it what's next?

[stoic socket]

You can't

[glad ember]

So what to do with that money?

[long ferry]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[silent charm]

Hello,
My bot had 71 votes and it dropped to 1
I've tried Ctrl+F5, but nothing

[north nymph]

It resets monthly

[silent charm]

ah ok

thank you

[fierce wasp]

i want to make my bot free

until i will be 15/18

lol

cuz

im 13 still so

yep

[cobalt sleet]

dbl support

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sudden spoke]

It’s possible to cheat the system

[long ferry]

elaborate

[sudden spoke]

That’ll only bring you satisfaction

[long ferry]

What do you mean with cheat the system then

[sudden spoke]

I just want my front page slot man

It was snagged

Why didn’t the timer reset?

[zinc oracle]

timer doesnt reset after a certain point

otherwise bids could go on for days

[sudden spoke]

With a second left on the clock?

How does the winning bidder combat that?

[long ferry]

It gets added another hour

[sudden spoke]

Ever since the site overhaul

Everyone just stopped bidding

[solid yew]

I just got top page slot 1 for servers. for $33 what should i expect this is my first time using the auctions service

[long ferry]

#580510490074152961

[solid yew]

i dont see that channel

[long ferry]

you should be able to now

[sudden spoke]

The top page slot doesn’t exist anymore, or so I’ve been told

[solid yew]

well.

um

[sudden spoke]

I don’t know why the “moderator” didn’t tell you that first…

[final swallow]

what does this error mean?

[cobalt sleet]

Just refresh the page

[final swallow]

oh ok

[solid yew]

yo Mac

[solid yew]

Someone said the top page slot doesn’t exist anymore that true you know?

[cobalt sleet]

I'd recommend asking auctions questions in the #auctions-support channel so relevant staff can assist you. I'm not familiar with the current state of auctions after the recent redesign.

[solid yew]

okay thanks

[cobalt sleet]

If that is the case though you will be refunded.

[solid yew]

[dull dragon]

Hi, our bot UnbelievaBoat (https://top.gg/bot/292953664492929025) seemingly does not appear under the Economy tab, despite having over 430 upvotes, and 380 reviews. Is there any reason why this would be happening?

[long ferry]

There's currently ongoing issues with search results and general sorting of results, the devs are aware

[dull dragon]

Thank you

[sturdy swan]

having an issue when trying to list a new server; none of my servers are showing up...

ive logged out and back in, pressed the refresh servers button etc

[sturdy swan]

known issue

any fixes?

Well no

ight alg

@long ferry u got more info than me

[long ferry]

add dsl, go to https://top.gg/servers/yourserverid/edit

also try clearing cache

[hasty blade]

I'm having some issues with vote notifications
I randomly stopped getting them, so unsubscribed and tried to subscribe again, but it says i might have blocked browser notifications for the site, but I haven't

What do you mean verify

[sturdy swan]

i voted for my bot in top.gg

how long dose it take

[long ferry]

not sure what you mean with how long

votes are instant, caching might have it display differently

[solid yew]

caching could take up to 30mins

[sturdy swan]

i can't send a request, is it because it was rejected

i writed all things

[sullen zealot]

What is the duration of highlighting in "Trending New Bots"?

[zinc oracle]

max 2 weeks iirc. there is no guarantee to get any time up there

[feral zephyr]

Tengo este problema, cada ves que intento votar a un bot me aparece esto y no puedo votar

[slate knot]

Is it possible to add a Webhook to vote and see who voted?

[stoic socket]

https://webhook-topgg.com

[slate knot]

thanks

[wanton rivet]

Uhm is it normal that my bot got approved yesterday and it’s not showing up when manually searching it?

[long viper]

Is there any requirements to add your sever to top.gg ?

[stoic socket]

#rules-and-info

[stoic socket]

known issue - give it 24ish more hours and see if it appears

[wanton rivet]

and well, i added the support server months ago but when searching it nothing shows up

[long viper]

Ohk, how do I add a server? When go to the place, it shows i have no servers

[feral zephyr]

Can someone help me with the problem I have ._.

I have a long time with the problem and I want to vote for the bots that I voted

[long ferry]

whats the issue

[sturdy swan]

So I own a server that is listed, but I can’t seem to edit it?

When I try to add it again it says this

[dire narwhal]

yo también :/

[mortal pivot]

what i can do with that?

[cobalt sleet]

Dbl credits

[hidden root]

@mortal pivot

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[rough cradle]

Hi

[mortal pivot]

it says that i dont have any bots .-.

[cobalt sleet]

Just pick product. Your bot will appear when you get access.

[sturdy swan]

@cobalt sleet sorry to disturb, but anything I can do with my issue?

[mortal pivot]

hm

but i never try it before

[slate knot]

Why does it give me a 404 error when I go to top.gg/me ?

[idle zinc]

What ?

@cobalt sleet

[cobalt sleet]

Cloudflare?

Are you using a VPN or public wifi?

[idle zinc]

Public Wifi

@cobalt sleet

[cobalt sleet]

That's probably why

Try a different wifi network

[idle zinc]

I mean, it didn't happen normally, I was entering my grandfather's, now it happened

[slate knot]

@cobalt sleet

[cobalt sleet]

It's https://top.gg/user/me

[wispy herald]

Wait I feel like I'm doing a dumb, I got a notification that my bot was approved, but it's not in the mod logs, and I can't see it on top.gg unless I'm signed in

[idle zinc]

there is no other wifi, normally it wouldn't be like this, I wonder why

[cobalt sleet]

Clear your cache

[mortal pivot]

@cobalt sleetis it just a bug or not because i never tried it before

[wispy herald]

?

[idle zinc]

help please

[cobalt sleet]

I don't know, mods don't have access to that info.

[stoic socket]

Try mobile data etc

[mortal pivot]

ohh okey, so should i wait?

[cobalt sleet]

It's a Cloudflare ban. You're not banned from top.gg. It's just your WiFi network that's untrustworthy. Use a different network and it should be fine.

[cobalt sleet]

I guess.

[idle zinc]

I will send you the link of my top.gg bot, you try to enter it?

@cobalt sleet dm

[wispy herald]

How do I clear my cache?

[cobalt sleet]

The issue is on your end. There's nothing wrong with your page. If you were banned from the site you'd be banned from here too.

[cobalt sleet]

Dbl cacheclear

[hidden root]

@wispy herald

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[idle zinc]

I haven't done anything yet

Error 1015 Ray ID: ************* • 2021-11-01 23:15:35 UTC
You are being rate limited
What happened?
The owner of this website (top.gg) has banned you temporarily from accessing this website.

@cobalt sleet

[sturdy swan]

DM spammer - 904155751755444236

[cobalt sleet]

Cloudflare rate limit

[idle zinc]

yes it might be because i moved too fast when it opens

[cobalt sleet]

Cloudflare just doesn't trust the network you're using / you're trying to refresh too often.

Or both.

[wispy herald]

None of that worked, when your done helping clex I'll be here hopefully

[pine cradle]

THATS THE EXACT MESSAGE I ALSO GOT

[cobalt sleet]

Can you please send me a screenshot of the message?

[pine cradle]

Wait. i once send the screenshot

lemme find it

[pine cradle]

902663051097026591

[cobalt sleet]

Thanks

[patent heath]

[hoary meteor]

how long is the auction request

its been 11 hours

[stoic socket]

There isn’t an eta/set time afaik

[narrow yarrow]

how to edit bot announcement?

[stoic socket]

Not possible atm / known site issue

[narrow yarrow]

i see

[smoky dirge]

just since i never saw any reply, ima bring this back up again

[fringe shale]

how long till i can search my bot on top.gg?

[marble sail]

any help?

oh

nvm

just read abovec

above*

[mortal wing]

24 to 48 hours

[fringe shale]

ive been waiting 7 days

[mortal wing]

try editing then saving your bot

[fringe shale]

ok

[fringe shale]

didnt work

[mortal wing]

Then I'd suggest waiting till the issue gets fixed / resolved

[fringe shale]

ok

[kind glade]

Yeah, so I claimed 15$ in credits?

Where was the money sent to?

[mortal wing]

Into your top.gg account

[fringe shale]

ohh i hit the refresh data button, and now i can search it up

ty

o nvm its disappeared

i have to search it through tags instead of name

[kind glade]

Where can I find this?

Like the cash out?

[mortal wing]

Its not money

its credits

used for auctions

[mortal wing]

@kind glade

[kind glade]

Ok, cool. What do Auctions do?

What can I win?

[stoic socket]

Auctions is for advertising servers, bots or sites etc

[median remnant]

yeee

[spiral frigate]

congrats

[torn saffron]

hi

response 200, but stats bot not updated

[merry sigil]

I can't find My bot at #commands

This my bot id

902594874942042122

[silver crow]

How many hours does it take to wait for the bot that has been entered into top.gg to appear?

[smoky dirge]

So... I'm gonna go ahead and bring this back up. While everyone is asking questions that have been answered idk 15,000 times cause they can't use the search function built into discord but somehow have a bot they are trying to get approved.

I do have an issue. It has been ongoing for more than a year and to my knowledge has not been responded to

[fierce trail]

2-3 days

[earnest estuary]

Its been the same for 1-2 months😩

[plush roost]

what do I do with this?

[stone juniper]

i can use html markdown right?

[pliant mauve]

yes

[crisp raft]

Clicking on submit button but not working?

[brisk barn]

mmm

[fringe shale]

redeem

[plush roost]

Next?

[sturdy swan]

You can buy auctions with it

To promote your bot on top.gg

[vast wagon]

dude

what wrong with top.gg

i been clicking the submit button dosent work

and it dont have any error

[plush roost]

how?

[misty rivet]

https://twitter.com/Marshxan||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||https://dababy.store/xBbEFw2A

did my redeem button just say bye biatch

[frigid portal]

hi i requested auctions access but never got a response

[violet tapir]

https://articles.dbl.tf/auctions

[plush roost]

Is there a Spanish version?

[uneven obsidian]

why its not showing my bot logo?

[violet tapir]

Click on "refresh data"

[uneven obsidian]

okie but it will reset all things?

oh done thnks

[violet tapir]

Refresh != Reset

[wispy walrus]

Does this expire or something? Because the auctions page is broken rn and wont let me add my bot

[blissful sonnet]

hello guys is the bot approval queue very long ?

[sturdy swan]

Yes

You have to wait for your turn

[blissful sonnet]

that ik

[ruby moth]

Votes on my bot got reset
It's showing 3 now
Can I know y?

Is there a monthly reset?

[sturdy swan]

correct

[ruby moth]

Ooh

Okie
Got it

[vast wagon]

...

[vast wagon]

same

[sturdy swan]

How do you “publish” a server?

I can't click it

[cobalt sleet]

Dbl addserver

[hidden root]

@sturdy swan

How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

[sturdy swan]

Done all that already, still hasn’t published?

Desire 18+ 😳

[foggy flame]

does votes refresh every month to 0?

[sturdy swan]

yes

[foggy flame]

ok thx

[sturdy swan]

?

[crimson timber]

does any1 know when this bug is fixed?

ive had all emojis be udated and all, and my server pfp isnt loading

[idle zinc]

help me

[long ferry]

ask away

[idle zinc]

My bot was approved last night, but it still doesn't show up when I search top.gg

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[idle zinc]

what

[blazing basin]

Read the embed

[idle zinc]

OK thanks

[cyan sky]

I'm confuseeddd

[crimson timber]

itll be easier on a laptop / pc

[cyan sky]

R.I.P me then ;-;

[fleet lotus]

Do you even have any server(s)?

[cyan sky]

yea but how do I add it

[fleet lotus]

https://top.gg/servers/new

[cyan sky]

I don't even see a place where you add a server(inv link-)

[fleet lotus]

Wait

Im gonna check

I can see them

[grand walrus]

I used my top.gg redeemed money to promote my server but it isn't working

[scarlet thorn]

Ykw I should’ve put my problem in here

Mb

[sullen zealot]

You have to be able to spend money to see the actions? I would like to see how much tags cost and wait to have 100 votes to potentially take advantage of them

[wispy walrus]

?

Will that time frame be extended? Because it's basically impossible to use that money rn

1$ per 1k votes iirc

[sullen zealot]

But then it is obligatory to pay to request access to the shares?

I want see auctions but I might not use it

okay

What

I have a bot

https://top.gg/bot/893494390142697493

?

[sturdy swan]

https://paul.poggers.xyz/images/jgzkoVsf - My image is on imgur?

[grim orchid]

it takes a week?

[wispy walrus]

Im not able to add my bot at all tho

[wispy walrus]

^^ same issue

[sturdy swan]

Mee tooo

[sullen zealot]

when you bot has added to top.gg?

[flat anvil]

hi guys, where can i find this amount

[sturdy swan]

um 3 - 4 weeks ago

[sullen zealot]

ah

idk

a top.gg issue I thinks

[obsidian locust]

When will be the vote problem fixed ?

[long ferry]

Is not a vote problem, just an issue related to how search is sorted

[sullen zealot]

and for it

[long ferry]

Known issue

[obsidian locust]

Any idea of when it will be fixed?

[sullen zealot]

Is it an issue? #support message

[sturdy swan]

wait more

what is your bot id

[sturdy swan]

Oki wait

899236337734008882

@sturdy swan

[torn saffron]

when i update bot stats (server count)

the api response 200 but no updated

[wispy walrus]

wdym?

nope

alr

[rugged pecan]

still no respond from iara

[long ferry]

Declined 11 hours ago

just be patient

[strong snow]

I wanna see a video on how being a bot reviewer or mod

Like a day being a bot reviewer

[sturdy swan]

thats just impossible

[tight zenith]

What is the bot ranking based on?

It’s not on votes anymore

[long ferry]

we're aware of that issue right now

[sullen zealot]

that work?

[wispy walrus]

nope, tried it from multiple devices as well

[sullen zealot]

same

Do we see the action of the bots if we click on promote a server?

because it shows me the servers

[elfin zephyr]

I added a bot and now I can't see it anywhere, are you not able to see it till your declined or accepted?

[stoic socket]

If declined it deletes the bot page, if accepted it becomes public

[elfin zephyr]

Can you not see the bot while your waiting?

[long ferry]

you can

clear your cache

[elfin zephyr]

thanks

[sullen zealot]

How often is a bot removed from the page of new bots that is growing?

[sturdy swan]

Is there a bot that can kick/ban everyone that was invited by <@user>

Someone raidded my server and I wanna remove

[long ferry]

dblhow2search

[hidden root]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[sturdy swan]

I can't think of a keyword

[long ferry]

we cant help either

[sturdy swan]

Gonna check raid chategory

[sturdy swan]

kk

[dry wedge]

I can't add my server to top.gg because it isnt showing up in the profile page... help ;-;

Leave ping

[tropic flame]

i got hacked someone help me

asap

please

[dry wedge]

reset pass ez

[tropic flame]

how to

tell fast

[dry wedge]

settings > my account > change pass

[tropic flame]

ok

one

done

now

[sturdy swan]

Hello, who knows how you can approve a bot in the top.gg? Should this happen automatically when the moderator checks the bot's functionality?

[stoic socket]

enable 2fa

[stoic socket]

Bots are checked by Bot Reviwers to see functionality etc

You'll be notified when approved or declined

[sturdy swan]

Thanks a lot, can I ask you one more question? Where can I see a notification about adding or rejecting a bot?

[stoic socket]

When approved, it DM's you
When declined, it DM's you and pings in #mod-logs

the #logs channel is invisible at the moment

[sturdy swan]

Thanks a lot < 3

[frosty pond]

Hello there!
So it seems the posting announcement option is currently having problems?

[mortal wing]

mhm, known issue

[median remnant]

today is best day my bot approved on top.gg and i recoverd my hacked acc yeee

[frosty pond]

aight thanks!

[violet tapir]

https://articles.dbl.tf/reviewed

[patent chasm]

How do I logout from one acc in top.gg

[stoic socket]

https://top.gg/logout

[agile prism]

I must apply again after i delete this command

[stoic socket]

yep

[patent chasm]

Thx it helped

[stoic socket]

np

[sturdy swan]

How long does it take to approve a bot?

[winter walrus]

dbl upto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

ty

[delicate sorrel]

Error: 401 Unauthorized

i get that while using a wrapper to post stats

[long ferry]

provided authorization aswell?

[delicate sorrel]

yea

ima regen my key

and try again

regened and now it works

[green dove]

hi i have a bot verified in top.gg but still when i try to request auction access it says tht i dont have any bots added to the website yet why is tht so?

[cedar wind]

Does it say there are none, or is it not loading anything at all?

[green dove]

it says none

[cedar wind]

Hmm.

[quasi fog]

I own 2 discord servers linked to my account that I'd like to advertise, but it's not even showing that they exist when I try to add them?..

Am I doing something wrong lmao

[cedar wind]

I'm not familiar with any issues regarding missing servers. @long ferry sorry to ping but you may know.

[cedar wind]

Do you see any errors in the console that may hint it failed to load your data?

[quasi fog]

Awesome. I plan on buying the premium, so the quicker I can get this fixed the better lol

[cedar wind]

I understand that, sorry for the inconvenience. What phone/browser are you using?

[quasi fog]

Don't be sorry. It's probably a mess up on my end of things anyways, and I'm using Google, the phone it's some sort of Samsung

[sturdy swan]

not related to support but can you send me your banner gif

[green dove]

none actually, the console is just empty out there

[cedar wind]

Are you able to check on a PC at all?

[quasi fog]

I would say yes, but I don't have it downloaded on my phone. I'll have to look for it later on my pc. Just shoot me a dm and I'll remember.

[sturdy swan]

ok

[quasi fog]

Yes but prolly in the next 2 ish hours, I'm currently away from home.. so it's whatever if I have to wait

[cedar wind]

Oh, checking out your top.gg profile my self I don't see anything on your account.

Oh so they never got added.

[quasi fog]

I guess not? How would I go about adding them.. am I just stupid lmao

I thought they were automatically added when I logged in

[cedar wind]

On mobile, the top right, click the menu icon, go to add, discord server.

Probably better to show on a mobile device instead of desktop lol.

[quasi fog]

I did, but when I do it only shows me a refresh icon depicting that it's looking for servers I own. Just can't find any?

[grand walrus]

When my bot will be reviewed

?

[cedar wind]

About 1 week after submission.

[grand walrus]

Kk

[grand walrus]

You are also a reviewer can you review

?

And how to be a bot reviewer?

I also wanna be

[cedar wind]

Hmmmm. I'm not sure why it may not be loading, I'd love to say check on PC later so we can see if there are device issues.

[cedar wind]

Not right now no, there is a queue and you gotta wait your turn.

Check #announcements for BR apps.

[grand walrus]

What about this?

[cedar wind]

Refer to my previous message.

[zealous stream]

which tj reviewed my bot 😅

i wanna ask him somthing

[quasi fog]

Alright I will, 9/10 it will probably work on pc. However if it does I'll find out what phone I'm using so y'all can look into it to see if it's a device exclusive problem!

[cedar wind]

I appreciate it.

[cedar wind]

@elfin aspen

[zealous stream]

ok thanks

[south flame]

Hi, Top.gg seems to fail the search for "1Bot", my bot, although it is already added to the list.

[cedar wind]

If your bot was added recently it will take some time to index the bot in searching.

[south flame]

Oh, it was added 2 days ago. Thanks

[green dove]

so the auction website is bugged currently?

[sturdy swan]

top.gg/.../webhooks does not work

[upbeat jacinth]

I'm banned from this server with my main account

And idk why?

Please help me unban

[cedar wind]

Account ID for main account?

[upbeat jacinth]

Just a second

689280302765309975

Here you go

Like I don't even have an idea why i got banned

And I can't put my server on top gg without unbanning me

[cedar wind]

NSFW video lol, also ban evasion. Please submit an appeal to the [e-mail] 🙂

[upbeat jacinth]

Wait wait

I didn't post a nsfw video

Wut ?

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[potent sonnet]

I already uploaded my bot on top.gg a while ago and it has already been approved, but until today it doesn't appear on the site

[vernal summit]

are there still widgets or were they removed?

I can't find any documentation

[potent sonnet]

Wait

[long ferry]

dblissues

[hidden root]

@potent sonnet

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[potent sonnet]

Ok

Thanks for reply

[sly prism]

Since like 1 week my servercount on website is stuck there:

Actual servercount is that

[long ferry]

dblservercount

[hidden root]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sly prism]

How can you remove announcements?

Like so that there is no announcement on the bot page

[long ferry]

You can't

It's a known issue with announcements right now

[sly prism]

:(

[quartz veldt]

hello last week i changed my server picture and name and it didn't update on top.gg

https://media.discordapp.net/attachments/839077646821228634/904408789837553714/Screenshot_2021-10-31-18-16-42-421.jpeg

i even kicked or readded the DSL bot but still nothing

and also my dev added our bot on top.gg, i can vote it pit when i go to the bot page it appears 404

[ornate junco]

press refresh data

[sick raven]

Turkish support

@quartz willow oy verme de hata veriyor

Yani istemci üzerinde hata oluştu diye bir uyarı var

Ne yapmam lazım

[quartz veldt]

where can i do that

[ornate junco]

you can find the button on the right

[quartz veldt]

on the server edit?

there are two buttons

edit and delete

[ornate junco]

i guess there isnt a way then

[sturdy swan]

why my name is z

[long ferry]

Known issue

[long ferry]

Hoisting

[quartz veldt]

do you have an eta when this issue will be fixed

[jaunty panther]

How long is the response time to a help request via email?

[long ferry]

No

[long ferry]

There's none as of now

[jaunty panther]

ah, ok Thank you :)

[quartz veldt]

mhm but this issue it's been in the summer too

and still nothing

[sturdy swan]

about my bot in the status ? or the start of my name

[stoic socket]

your name

[sturdy swan]

just name me D7M

[stoic socket]

it has ! at the start, making it hoisted in the name list.

[digital hamlet]

Hey guys I want ask you how to reedem vote credit of servers

[sturdy swan]

[digital hamlet]

I tapped on reedem and now it shows reedem but I don't get anything

Any money

Will someone help me out

[jaunty panther]

When you reedem some credits, they are added to the list of your credits on https://auctions.top.gg

btw you don't get real money

[digital hamlet]

Then What You get

[jaunty panther]

credits

[digital hamlet]

The link is not opening

[stoic socket]

You have to apply for auctions access

https://top.gg/advertise

[jaunty panther]

^

[steel bobcat]

Is there an ETA on removing/editing announcements?
So far it has been a few weeks and nothing is functional there.

[cobalt sleet]

The dev team is aware of the issue. There's no ETA.

[steel bobcat]

Quite unfortunate, ty. Best of luck.

[lean fractal]

Hey there, I would love some help with an issue we're having adding our server to the website. Every-time we click to authorise we are met by a 403 page.

Please and thank you! 😁

[long ferry]

Clear cache

[sly prism]

Why are the marked bots above AntiSpam?

They have fewer votes and fewer servers

[lean fractal]

Still the same, three of our team had the same issue yesterday so not sure what it can be.

[sly prism]

Or for example why does this bot come up as the first if i search spam

https://top.gg/bot/398127484983443468

[broken glade]

is there a multiplier on votes?

[sturdy swan]

Whenever I try and add my server to Top.gg I am getting a 403 Forbidden error

[honest lynx]

You get double the votes on weekends

[broken glade]

cool ty

[violet tapir]

™️

[onyx tundra]

what did that do?

[loud vector]

hey how can i reapply?

[sturdy swan]

https://docs.top.gg/libraries/javascript/#webhooks I applied what is described here, but I don't know how to integrate it into the command, can you help?

[sturdy swan]

We are just wasting our time. Support doesn't seem to come here often

Owner too busy making money off all of this LOL

Prob a millionaire between the costs and the Ads

[cunning owl]

You might wanna join the right channel #topgg-api

[stoic socket]

they help a lot

[zinc oracle]

hey, its currently work hours, but i can take a break from real work to help you with volunteer work. whats up?

[stoic socket]

^

That

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[zinc oracle]

clear your cache

[sturdy swan]

Didn't work. I cleared all my cache and history, etc etc from Chrome itself and then went into App settings and cleared it again.

[zinc oracle]

you are the owner of the server correct?

[sturdy swan]

Yes but I just became owner hour ago

[zinc oracle]

ah, it might take some time for that to update. the previous owner may still be able to add it for you.

[sturdy swan]

Im the Previous Owner as well so guess can try that

[zinc oracle]

id suggest kicking dsl, waiting a few hours and inviting dsl again then trying.

[stoic socket]

Is someone selling a bot something that would get it removed from top.gg?

its an anti nuke bot bought by someone known for nuking servers

[steep lantern]

Why can't I save announcements?

Always when I try to save an announcement, I get an error

[stoic socket]

Known issue

[ashen compass]

can someone please help me with 2 things about the server listing on top.gg

1. The Icon/Name is NOT refreshing (Theres no "Refresh Data" button + the DSL bot is in the server)
2. How can I delete a announcement i made. Its not in the announcement section

[viral void]

When does the top.gg update your servers member count

[zinc oracle]

try editing and saving the server instead of refreshing.

editing, and deleting announcements doesnt work currently.

[hoary topaz]

every time i try to add my server it shows this

[zinc oracle]

are you the owner of the server?

[hoary topaz]

yes but i don’t have actual ownership due to complications

[zinc oracle]

ask the actual owner to add it

[hoary topaz]

i cant they quit is there any other option

[zinc oracle]

not really

[ashen compass]

not working

[hoary topaz]

u cant make it so administrators can add their servers?

like ppl with full perms

which is what i have

[zinc oracle]

the refresh data button should be back soon I think(from what ive heard).

[zinc oracle]

afaik, not for a long time. only owners

[hoary topaz]

that’s annoying

ty anyways

[amber quest]

Yo, sorry...a kid created a lot of servers and invited my discord bot to them and I can't verify it because discord says it hasn't "grown organically", basically he realized that one has done a bullshit, how do I fix this?

[zinc oracle]

contact discord support.

[amber quest]

did it

something else i can do?

[zinc oracle]

nope, we dont handle discord verification.

[amber quest]

ye ye, but do you have any advice to give me?

to resolve this problem?

[zinc oracle]

Nope, discord support is your only method of dealing with that.

[amber quest]

oh okay..tysm

[grand ravine]

don't think you can sell a bot at all without selling ur account

and afaik, that's against discord tos (accoutn sharing)

[stoic socket]

You can add to team, make new person owner of team and leave team

but yeah, the bot is on top.gg and the owner has sold it, and it is no longer an anti nuke/mod bot like they said

[slim locust]

Hi, is advertising via DM prohibited? I had to post it here at some point to get notified about the bot. Well, advertising via DM just came. If I get a reply, please mention me.

[stoic socket]

Yep its not allowed

send a ss and their id here

[slim locust]

905054743351681055

[cobalt sleet]

User ID?

Thanks

[amber quest]

i clicked on "Report Spam"

[quasi birch]

Hey so guess this is more of a discord issue but I’ve had an unreadable notification to this channel for like a year now. Not sure if it shows for anyone else

Tried reinstalling the app, marking server as read, all that stuff

[sturdy swan]

hello, when i request auctions acess, top.gg says i dont have a bot, but i have

also when I search for my bot's name on the site, I can't find it

[finite delta]

help

[strange girder]

Hi, I applied for auction access around a month ago and I was wondering if it could get looked into. Thanks!

Also get this person out of here

[stoic socket]

@zinc oracle smh

scummy scam

[blazing basin]

seems legit

[stoic socket]

don't tell that that

[blazing basin]

Click report spam

[sturdy swan]

How many votes how many money? i'm new

[zinc oracle]

you do not make money with votes. only credits

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[novel relic]

Hello, how to know if my bot were accepted?

[long ferry]

dblnotified

[hidden root]

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[novel relic]

Ooo thanks

[sturdy swan]

How do these loans help me?

[zinc oracle]

read this @sturdy swan

[sturdy swan]

I did not fully understand

[zinc oracle]

they are used in auctions, for ad spots

[sturdy swan]

i understand now thank you

[zinc oracle]

no bots require it

admin means "every permission" which is never required

[scenic breach]

I'm not sure why but I am getting an error when I try to post an annoucement.

[zinc oracle]

announcements do not currently function

[scenic breach]

Ah! That would explain it. Thanks

[sturdy swan]

why doesnt it let me post announcements on top.gg tho

[sturdy swan]

same

asked here like twice about it but it was left unaddressed

prolly a common issue so they wont reply

idk what to do

[signal anchor]

I can't vote for a bot, what can I do?

[sturdy swan]

Can I ask a question?

[worthy iron]

hi, need some advice, one of my moderator already connect his account to top.gg, are there anyway i can add my server and manage it too, i try to add but it only show 403 Forbidden

[chrome seal]

uhhhh