support

[long ferry]

so I assume discord will enfore that aswell

[stoic socket]

From all the decline messages on Youtube music bots, its likely just Music bots using Youtube at all.

[vale nacelle]

Hello I have a problem with top.gg, if I want to edit my bot I have the erre 403 but I'am in the good account and I have test in the private navigation but nothing, I have contact the support with : [e-mail] but I have nothing :/ want I need to do ?

[long ferry]

I think I responded to you before, one sec

[wind path]

help pls

[ornate junco]

clear cache

[long ferry]

and cookies

[ornate junco]

you eat the cookies

[wind path]

like?

[ornate junco]

you clear cache!!1

[vale nacelle]

uh... no

[wind path]

but by cache you mean the history ?? sorry if i look stupid but i'm not english i'm italian lol

[vale nacelle]

I do not believe

[long ferry]

what exactly are you trying to access?

your edit page?

[vale nacelle]

edit my bot

[ornate junco]

press CTRL + SHIFT + F5

[stoic socket]

CTRL + Shift + F5

[ornate junco]

its not shift

[stoic socket]

oh?

[ornate junco]

that also works

both work

[stoic socket]

ctrl + f5 doesn't clear cache for me

using shift as well does

[ornate junco]

skill issue

[wind path]

so what should I do?

[ornate junco]

i just said

[ornate junco]

try this

[wind path]

ok done I have refreshered the google page

[vale nacelle]

edit my bot

[wind path]

however the site claims that I don't have widgets activated on the server instead I have them activated

[hoary night]

I have a user that is hating me and laughting about personal reasons

In md

[long ferry]

url?

[wind path]

HOPE help me pls

[long ferry]

create your own invite and use that

[long ferry]

feel free to dm me proof and their id

[sturdy swan]

https://top.gg/bot/895385991513251850 i wait 5 days

The invites doesn’t work somehow

[long ferry]

dblupto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[long ferry]

could you elaborate?

[wind path]

but I crack the create button on the site and it gives me the error

[sturdy swan]

Oh nvm It just needed like 15 min to put my server online

Is there a way to bump a server or some ?

[long ferry]

dont use the create button, create an invite yourself on your server, paste that in, then fill out the fields

then of course submit

[long ferry]

there's not, no

[sturdy swan]

And how can I make people attentive to my server ?

[long ferry]

You can either consider using auctions or having users vote for your server

though seeing the search issues, not sure how search works at the moment

[vale nacelle]

https://top.gg/bot/787400372938735616

[wind path]

same mistake

[stoic socket]

@wild sorrel read this

[long ferry]

not properly cleared your cookies then

clear your cache and cookies

[wind path]

i pressed ctrl + shift + f5 now i don't know how to check to see if i have deleted cookies correctly

bro?

[long ferry]

https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop

[blazing basin]

Deleting system32 can clear your cookies and browsing data, very effective way. When prompted that the action requires administrative powers, click the yes button

[vale nacelle]

so hope ?

[vale nacelle]

this is the url

[wind path]

look keeps giving me the error I have removed all the cookies @long ferry

[ornate junco]

i still see it

[blazing basin]

consider this

[ornate junco]

no dont

[ornate junco]

open inspect element, go to network tab, disable cache

[blazing basin]

use icognito if you have to

[ornate junco]

that only helps if you disable cookies

[wind path]

how can I do??

[ornate junco]

i just said

[wind path]

i know you just said it but not being english i can't understand well if you can explain step by step would you do me a favor

[ornate junco]

CTRL + SHIFT + I to open inspect element
network tab can be found at the top near elements and console
once you are on the network tab, press 'disable cache' to disable cache

[sturdy swan]

How to change the bot image from top.gg?

[long ferry]

edit it

press edit

now press submit

[sturdy swan]

@long ferry How to change the bot image from top.gg?

[long ferry]

a save button?

[long ferry]

change it on discords end, then refresh data

[sturdy swan]

where?

[long ferry]

save changes

[long ferry]

simply change your bots avatar through discords developer portal

[sturdy swan]

oh ok

ty

[long ferry]

clear your cache

try visiting your servers page

access your server page, then use the delete button

You didn't type the name properly

the delete button unlocks when you type it 1 to 1 correctly

[arctic flume]

omg another italian

[long ferry]

try E-Island | Giveaways • Emotes • Nitro • Fun

this exact one

[blazing basin]

thanks

[long ferry]

dblsupport

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[wind path]

Lol speak Italian???

[arctic flume]

yes lol i am italian

but we cant speak other languages here so

[zinc oracle]

Support channel can speak other languages

[sturdy swan]

How do you become a translator?

[blazing basin]

translate

[sturdy swan]

translate what

[blazing basin]

I think a mod would help you, I don't work here 😂

[sturdy swan]

Okay imma wait then

[real laurel]

#site-translators read pins

[unborn pier]

Hay can you help me I can make a invite so I can publish my server

[unborn pier]

I did that but

[stoic socket]

Turn widgets on

[unborn pier]

I did

[stoic socket]

Not sure what the current fix is tho sorry

[lean hatch]

Common error?

[glossy anchor]

Whys the avatar doing this

[lean hatch]

And howm does one fix it?

[stoic socket]

Pins

[glossy anchor]

I saw

But i dont wanna turn avatar logs off

[stoic socket]

Is that your bot?

[lean hatch]

That's Floof Bot

[stoic socket]

It means the bot doesn’t exist

[glossy anchor]

Or false id

[stoic socket]

Yep

[lean hatch]

So.. does anyone know what happened to Flood then?

[stoic socket]

But it can’t be approved with an invalid id

[glossy anchor]

So they put a false invite or deleted bot

[lean hatch]

It just disappeared from my server a few weeks ago

[stoic socket]

@real laurel deleted bot on top.gg

[lean hatch]

Now I can't find any info on why and can't invite it back

[glossy anchor]

Why

[stoic socket]

Nope - bot reviewers decline for deleted or invalid bots

[stoic socket]

Because the bot was deleted

[glossy anchor]

They deleted after

[stoic socket]

https://top.gg/bot/177222984157757440 that’s the bot for interested mods

[real laurel]

?

oh

unknown application

nothing we can do bout that

[stoic socket]

I meant delete bot

[dark bison]

Is it possible to delete teams?

[long ferry]

The bot you're trying to invite doesn't exist

There's no fix for that

Oop nvm was too late

Sadge

[rain apex]

did you ever get a reply for that Hope ?

[long ferry]

Still nothing

[rain apex]

crazy, its such a huge bug

my bot is getting burried by bots with 1-2 votes. Might as well stop with promoting voting entirely

[ornate junco]

well whats even worse, some bots cant be found on the site

they exist but you cant find them anywhere

[long ferry]

Have pointed out the search issue to our devs again. Seeing vote results being weirdly sorted, aswell as the search issue included with it, definitely not the most optimal way to promote your bot without putting it into auctions

[rain apex]

also tags have weird results where they aren't showing bots even though they have the tag

[long ferry]

Yeah that's related to the search issue, bots not showing up in search

[ornate junco]

have you pointed out the other issue with it?!?!1

[long ferry]

Most search related features seem to be impacted at the momemt

[ornate junco]

cant even find my bot

trying to search for the name shows stuff that isnt related to it

[long ferry]

Yes, again related to that search issue that has been present for a bit

[civic smelt]

Searching for my bot works fine, I even changed the name recently and searching for the old name and new name still works

I’m gonna bid In some auctions soon cause I’m nearly finish adding a bunch of features

[jovial otter]

applied for bot tester about a week ago, wonderin when is the release of the result of the application

[tawdry grove]

3/4 months, when application is refreshed i think

[zinc oracle]

Reviewers are added in waves.
So you can know earlier if approved. If not accepted you'll know when applications refresh

[spare lance]

[plucky nova]

How do I enable voting rewards on top.gg?

[zinc oracle]

You'll want to recive a webhook event to give rewards on your end.
#topgg-api
https://docs.top.gg/

[plucky nova]

Just realised that either way, bot hasnt been reviewed yet so uh

Anyways, how do I add more bot creators?

[ripe anvil]

I just want to ask that is their any option that we can also post our requirement in #434058442764714002

I just searching someone for web development** [PAID]**

@zinc oracle

[zinc oracle]

Probably will want to email the partnerships email or support email for that.

[ripe anvil]

Ohh

[zinc oracle]

[e-mail]

[e-mail]

[ripe anvil]

It will take soo much time uff;

[plucky nova]

?????

[plucky nova]

https://caden.is-inside.me/RhbmH2rx.png

wow good checks

[sturdy swan]

hey how do I get access to #auctions-general

[pliant mauve]

dbl auctions

[hidden root]

@sturdy swan

What are auctions? Click here to find out and click here to apply for access.

[sturdy swan]

why does it say that I dont have a bot yet

or does it work like that

[tiny warren]

Hi i want to add my bot to your website but it says the application is not public when it had it public the whole time

[sudden spoke]

The site needs some form of individuality, the icons are far too small

[winter walrus]

double check if the client ID is correct and the bot is actually set to public. And then clear your cache and try again

[tiny warren]

how to clear cache?

[winter walrus]

dbl cacheclear

[hidden root]

@tiny warren

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[tiny warren]

ok what if on chromebook?

not pc

[winter walrus]

What's the browser you use?

[tiny warren]

chrome

it is in the name

[copper delta]

How to Submit a report in this

[sturdy swan]

on what

[copper delta]

on top.gg for add another owner with out my permission

to my server

and he is not in my server also

[sturdy swan]

My bot has been approved, but where can I get the link for profile of my bot?

[winter walrus]

https://top.gg/bot/<your_bot_id>

[pliant mauve]

clear your cache and you should be able to see it in your profile page

[crimson timber]

Yo, my server was nuked recently, and i was able to get it back to where it is. I look at my server on top.gg, but the emotes arent updated and the server icon is blank. How do i fix?

[winter walrus]

Do you have @small lantern in your server?

[crimson timber]

yes

[winter walrus]

Then it is probably a caching issue. Should get updated in some hours

[crimson timber]

ok

[heady nova]

I can't add my server to top.gg can anyone help me?

[crimson timber]

maybe refresh ur cache? or do u even have a top.gg account?

[heady nova]

Is this enough?

[crimson timber]

should be

go to profile and add server

or do this

and press server

[heady nova]

@crimson timber

[crimson timber]

you have to have the bot in ur server

[heady nova]

@small lantern ?

[crimson timber]

yes the bot

[heady nova]

I have added

[crimson timber]

ok

try now?

[final shore]

HELllo

Im mad rn

@crimson timber

its not working

[crimson timber]

o u have the bot in server

and have u cleared ur cache?

do ctrl + shift + delete and the clear

[final shore]

yes

[final shore]

Nope

[crimson timber]

ok do that

[final shore]

Still same i did

[crimson timber]

does it have perms, that are like adminstrator?

[final shore]

Wait

ys

[dim dew]

is voting required to use certain commands against the rules

[sturdy swan]

how long does it usually take for a bot to be approved/declined after submitting?

[crimson timber]

it depends

[sturdy swan]

but like does it take over a week or a few days?

[final shore]

@crimson timber

Next what

[crimson timber]

i am not an expert, i joined like 10 mins ago. maybe ask the mods?

[crimson timber]

idk

[final shore]

oh k

[sturdy swan]

thanks for the info

[sturdy swan]

no but locking the majority of your commands is

[sturdy swan]

1 week or longer

[final shore]

@sturdy swanhey

[dim dew]

im only locking some commands

[final shore]

When im adding

it has admin perms

[sturdy swan]

try clearing cache

and cookies maybe

[final shore]

i did

I needed to relogin and same

[sturdy swan]

then i dunno

[final shore]

lemme use chrome

be here @sturdy swan

hates life

[crimson timber]

i forgot to mention, but the server was nuked a couple days ago and ive waited for it to update for 2 - 3 days now

[mortal wing]

a week or 2

[sullen zealot]

How can I get token of api of top.gg?

[sturdy swan]

lets go to #topgg-api

[calm swallow]

i changed my server name but it's not updating on the top gg page

i also can't transfer ownership to a team and i can't add member to the team

[meager saddle]

im having trouble announcing something it just says always: something went wrong

[loud badger]

i had a small doubt. I submitted a bot yesterday and i can't see it on my profile as I earlier could. Also when i went to add discord bot and put its id and clicked find bot, it said bot already submitted but also gave an error saying your form contained some validation errors, can someone hepl

[meager saddle]

any solutions to fix it?

[sturdy swan]

nope and its a known issue

[sturdy swan]

try going to https://top.gg/bot/YOUR_BOTS_ID

[calm swallow]

can i add other creators on this server section?

[sturdy swan]

if i remember correctly to have other people on there youll need to give them a role that has manage guild permission

and it might not work too

[meager saddle]

makes sense it doesnt even read the bot

[meager saddle]

u can there was a way

or atleast

i think so

yea now by teams

instead of id's like before

u can

transfer ownership to ur team

which has creators of it

probably now its like that :|

[calm swallow]

but i can't transfer the ownership to a team and also can't add members to the team

[meager saddle]

idk then never used teams

i dont work on groups 😂

[mortal wing]

wdym "read"

you have to click on refresh data if the profile picture doesn't show up.

[meager saddle]

i already did before

when i edit bot the pfp is back on its normal state

if i add announcement

its gone

[mortal wing]

known issue

[crimson timber]

@winter walrus
ive waited a couple of hours, no difference

[calm swallow]

how do i change the server name and picture on top gg it's not updating

[crimson timber]

i have similar issu, i was told to wait a couple hours

[molten solar]

Does anyone know how long the review process usually takes for bots?

[sturdy swan]

#support message

[crimson timber]

it takes a while

[molten solar]

Okay thanks

[lean dagger]

hello, my bot has been approved for about 4 days, why doesn't it appear on top.gg yet?

[half pollen]

HELP ME

@lean dagger oh yanfei main 💀

[lean dagger]

uwu

[sturdy swan]

wow

[mortal wing]

?

[final shore]

How can i get the vpte link for my server?

[final shore]

4 day to 10 day

A week

Nearly

[upbeat geyser]

@cobalt sleet hey sorry for disturbing u but i have a question if there is a bot already verified in top.gg can there be another bot with the same codes ??

[molten solar]

Ty

[cobalt sleet]

We don't allow clones, no.

[upbeat geyser]

okie so if i can prove u he copied my bot will u remove it ??

[cobalt sleet]

You can click report on the bot page and provide all necessary information for us to investigate.

[upbeat geyser]

name

thanks

[upbeat geyser]

one more thing there is a bot named ZEN#9311 its truth or dare features doesnt work i am sure cause i was talking about this bot and my code stopped working to, u want u can check it

[cobalt sleet]

I don't understand what you mean, but if it's only a small part of the bot that's not functional that's not a decline / deletion reason.

[upbeat geyser]

see the bot has truth or dare feature in it and it doesnt work

[cobalt sleet]

You need to contact the bot developer

Dbl wrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[upbeat geyser]

okie

i am not able to report the bot

[calm olive]

How to join top.gg verification server

[upbeat geyser]

u can't

[calm olive]

@upbeat geyser ohh

[upbeat geyser]

sun

hrcx - rage wala

??

[calm olive]

@upbeat geyser yes

@upbeat geyser suno mere bot ne top.gg verification server join kiya and left kr dia to muje kaise pta chalega kya hua

@pliant mauve

[upbeat geyser]

tere dm mai ayega agar bot verified hua hai ya nai, or u will get a ping from here #mod-logs

[vale nacelle]

Hello I have a problem with top.gg, if I want to edit my bot I have the erre 403 but I'am in the good account and I have test in the private navigation but nothing, I have contact the support with : [e-mail] but I have nothing :/ what I need to do ?

[sturdy swan]

Your new site is hella cringe Our servers data doesnt refresh the things doesnt edit and the site is very bad

[tawdry grove]

Try clearing cache

[vale nacelle]

already done

[sage ember]

@gleaming sky

[brittle ruin]

Hmm

[sly prism]

Are you allowed to get messages if your bot joins a server?

[long ferry]

log messages sure

so join/leave notifications about your bot are fine

[sly prism]

What isnt fine?

[long ferry]

As long as it is actually only kept at join/leave logs, its fine.

Something that would not be fine is:

• iirc the channel for these logs being public, unsure though
• creating invites on join and having these on the join logs

[gleaming sky]

yes

[sturdy swan]

How can I get to know if a user votes for my bot? And get them their rewards

[sturdy swan]

https://docs.top.gg

[sturdy swan]

Any npm package for this?

[sturdy swan]

its in there

[sturdy swan]

Where

read the whole docs

and you will know

How to get dbl token and auth pass

[long ferry]

read pins in #topgg-api

@earnest shuttle could you try changing your bot page again?

does it work?

[crimson timber]

Aboyt 5 hours ago i asked someone to help me on how to fix why my server icon isnt showing and why my emojis arent updating, the respons i got was 'wait a couple hours'.

Nothing has happened, can someone help pls

[long ferry]

kick dsl and re-add it

that should possibly refetch it

[long ferry]

dumb me actually pinged the bot

@granite jasper does it work now?

[crimson timber]

ok

[crimson timber]

do i need to do anything after re adding it back?

[long ferry]

now wait a bit

[crimson timber]

ok

[long ferry]

otherwise could be related to the stats not fetching issue

[crimson timber]

oh ok

[foggy flame]

i can't see my server in adding server list

[crimson timber]

if ur on windows press

ctrl + shift + delete

then clear ur all time cache

reload and should work

[foggy flame]

ok

[crimson timber]

how long do i have to wait?

[foggy flame]

didn't work

[crimson timber]

you have to wait a bit

if so thats probably cause theres a bug going around right now

[foggy flame]

ok

bruh, i just had to delete the server that does not exist anymore in the list lol

[long ferry]

Then it won't work until the issue is fixed

[solar mirage]

How the new section work ?

[weak scaffold]

how much time will it take to update my bot avatar and name on top.gg

[long ferry]

Use the refresh data button

dblrefreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

[jovial wharf]

Hello, for some reason my old servers that I deleted are still on my profile and also my other servers did not update names or profile pictures. Is there any fix to this?

[sturdy swan]

Boo

[light quiver]

Hello

Why my bot is not showing in Search

??

@long ferry

[sturdy swan]

known issue

visit your bot by using your botid

[light quiver]

But if anonymous peps search how they got

[sturdy swan]

it will be fixed soon

[long ferry]

Again is a known issue

It will be fixed

[last yew]

Hey, moderators please help me

[unborn pier]

It did that to me too

[long ferry]

Yes known issue

[long ferry]

Ask away

[unborn pier]

But how about this its on but not working

[last yew]

@long ferry You can Come dm?

[long ferry]

Create your own invite, then enter it in

[unborn pier]

Ill try one more time

[long ferry]

Don't use the create invite button

Just paste the invite you created, then fill out the rest and save

[unborn pier]

Like this?

[long ferry]

A permanent server invite yes

[wraith mantle]

https://jaex.getsharex.com/2021/07/4QjQycAUbr.png ?

[vagrant crag]

I submited a discord bot onto top.gg but after submitting it, I can't find the bot anywhere in my profile? How do I see the bots that are on my account?

[versed silo]

why is my bots avatar just uses the words avatar instead of the actual bots avatar

[vagrant crag]

wait i see it now, it's been aprovved

[long ferry]

This might be caused by being unable to fetch your avatar or your bot not having an avatar

if you have one, consider doing a refresh

dblrefreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

[versed silo]

yea this works now, thanks!

[vagrant crag]

WAIT A MINUTE MY FRIEND CAN'T SEE THE BOT ON SEARCH
but there's no text about submitting or something

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[left pier]

Hey, I've got a question. My bot has been declined, a fix has been deployed, but I can't seem to figure out how to resubmit. I'd prefer not to lose the description I wrote for it, but I can't access the bot page due to a 404. Any help?

[long ferry]

Upon decline on a bot, your bot gets removed off the site again

You'll have to resubmit it

[left pier]

Yes, I'm aware, though it is still visible to me on my profile page. How come?

[long ferry]

consider getting backups of your bot page

caching issue

[vagrant crag]

well i never got a dm about my bot getting approved so ig its just the site not displaying the bots status

[left pier]

I see. Seems to me like a server-side caching issue, though. I am on a new computer.

[long ferry]

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[long ferry]

try that

[left pier]

Nope. Still appears after hitting the profile button. Certainly not an issue on my end.

Oh well. Anyways.

[sturdy swan]

Hey

I have some questions

[long ferry]

sure thing, ask away

[sturdy swan]

https://url.shitapi.ga/do

Actually how these reviewers those who review our bot became ? Like I want to ask that how they became a reviewer I also want to become is there any req ?

[long ferry]

#announcements

you can apply for it

[sturdy swan]

Hey there; I’m a bot reviewer for fates list and one of your bot @ top.gg is a Clone of https://github.com/Kirby2021/Lota. Id: 802436261519687720.

[zinc oracle]

Use the report button on topgg so it can be looked into

[slate knot]

hello can I write the HTML in the description of the bot on the site?

[low atlas]

Hey there, there is an issue with the rating of our bot, it says 3 reviews but only 2 are listed, resulting in a lower rating. I know there was an issue with a false/invalid review before so it may come from it... https://i.discord.fr/Vk0k.png ID: 608222967821893633

[long ferry]

thats a visual bug

[low atlas]

Does it display the right number for you ?

[boreal eagle]

When and why did /me get removed from the site

It was very useful to help out people that were accidently voting with their alt accounts

It would honestly be really nice if the site just told people exactly what account they are voting for

90%+ of vote complaints are just dummies voting with the wrong account

[long ferry]

I could right away tell on which account I am voting on

``/me isn't removed, just moved to https://top.gg/user/me iirc

[sturdy swan]

yeh did it but how will i be notify if i had selected

[long ferry]

That is also mentioned on that message

[slate knot]

?

[sturdy swan]

yes

[slate knot]

thanks

[sturdy swan]

np

[leaden basin]

10/10 would buy

[heady nova]

I can't add my server to top.gg

I have logged in to discord

Error 403

[boreal eagle]

A lot of people clearly can't tho
Profile picture is sometimes shared between their accounts so it's just not enough

[vale nacelle]

Hello I have a problem with top.gg, if I want to edit my bot I have the erre 403 but I'am in the good account and I have test in the private navigation but nothing, I have contact the support with : [e-mail] but I have nothing :/ what I need to do ?

[long ferry]

https://top.gg/bot/787400372938735616/edit does not work at all?

[sturdy swan]

How to change my bots profile picture and name on top.gg?

[long ferry]

Change it on discord's end, then use the refresh data button on your bot page

dblrefreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

[sturdy swan]

How do I see that on mobile?

[long ferry]

on the info tab should be all these buttons

[sturdy swan]

I don’t see it

[long ferry]

make sure you're logged in

[sturdy swan]

I am

[long ferry]

on your bot page should be a refresh data button

[sturdy swan]

Oh

Thanks

Lol

[rugged flicker]

i think i'm dumb/blind but idk for sure

[long ferry]

dblissues @sacred bear

[hidden root]

@sacred bear

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[long ferry]

yeah thats a known issue right now

[rugged flicker]

oh

welp

thanks

[sacred bear]

alright, thanks

[heady nova]

Answer please

[long ferry]

known issue

[surreal pagoda]

The server icon is not showing up

[long ferry]

known issue at the moment

[surreal pagoda]

Oof

Should I just wait?

[sly crag]

i know im impatient but how long does it usually take to review a reported bot comment? I've been affected with rudeful spam and its really affecting the quality for the bot, so just wanted to know

[versed tulip]

The thing is, I'm a top.gg user and I want help for a somewhat undesirable and annoying situation.
I changed the name of my bot recently. but in the responses to reviews that I always reply to users, the name cannot be edited
can you delete the responses I gave to reviews or even the reviews themselves? pls
I know I already asked this, but I really wanted someone to help me

[wind path]

help me pls

[torn saffron]

Hi!
i have report a review, 5 month ago, and not deleted:/

[sturdy swan]

@torn saffron

Can u help me?

[torn saffron]

?

[sturdy swan]

What Is This?

[versed tulip]

login

[sturdy swan]

I Am The Owner

I Already Logged In

[heady nova]

I too

[sturdy swan]

So Where Is It Come From

[long ferry]

known issue

[long ferry]

clear cache and cookies

[sturdy swan]

I Need Solution

[sturdy swan]

From Where? Is It Discord App Or My Server?

I Really Don't Know About This

[long ferry]

your issue is known

I was referring to BestSamu

[sturdy swan]

hello! It does not let me pass the ownership of my bot to my other account, do you know what can happen? How can i fix it?

@long ferry so what is the solution

[long ferry]

you cannot transfer ownerships to another user, you need to delete the bot and resubmit it with the new account

[sturdy swan]

From the top gg website

[stoic socket]

Refresh data

[long ferry]

there's none, you have to wait until the issue is fixed

[sturdy swan]

Oke

[sturdy swan]

Ah ok thanks

[sour path]

When accessing Top.gg on a vertical/portrait mode monitor, going to any tag disables the ability to scroll and you can only view the first 2 ads and 10 bots/servers (Brave browser)

[versed tulip]

i want some moderator delete the reviews of my bot

[wind path]

I made the same mistake

[long ferry]

As we have previously told you, that is not a reason to delete reviews on a bot. We're aware that a reply editing feature should be added, but is not a reason to try to delete reviews

[long ferry]

then you did not properly clear your cache and cookies

https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

[stoic socket]

ah apologies - i thought your question was about refreshing bot name

[versed tulip]

but i press the button report. can i undo this?

[versed tulip]

np

[long ferry]

if it does not violate our review guidelines, it will simply be unflagged

[versed tulip]

can you do that pls?
or, how long it takes?

[wind path]

it says that I have not activated the widgets on the server but I have activated them

[long ferry]

use your own invite then, create one on your server and paste that into the invite field, dont use the create invite field

[wind path]

that's what I do I put the invitation and then I create the invitation but it gives me an error

[long ferry]

Dont press create invite

just paste in your own invite, fill out the fields and press save

[sturdy swan]

How can I show on my page that in how many servers my bot is in

[long ferry]

dblservercount

[hidden root]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sturdy swan]

ok

[wind path]

ok

[versed tulip]

can I unflag?

[long ferry]

Just wait until these are unflagged

[wind path]

I saved

@long ferry

[long ferry]

https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

you still did not correctly clear your cookies and cache

[fervent knoll]

Is it possible to transfer bot reviews from one user to another? I had to move my bot to a new user, and it'd be a shame to lose the reviews up to now

[wind path]

listen I have deleted cookies and data in fact I no longer have my accounts connected on my browser it is not possible that this is the case

[long ferry]

try a different browser then

thats the last way

otherwise cant help

[versed tulip]

what ETA?

[long ferry]

Not sure right now

[versed tulip]

more or less... 1 day, 1 week?

[pastel seal]

Good evening. I received a message from the verification bot telling me that my bot is approved but it does not appear on the site, is it normal?

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[pastel seal]

Okay, thanks

But suddenly, if I send my bot link to top.gg, people will still be able to add it?

[sturdy swan]

How to get my bots dashboard to look like this?

[stoic socket]

Description?

<iframe src="Website URL"></iframe>

[fervent knoll]

I find that a page fresh, like on the profile page or the tag page, can cause the bot to appear, presumably because it loads it without using the cache

[sturdy swan]

No like the website in there

[stoic socket]

Yep

<iframe src="Website URL"></iframe>

that

[sturdy swan]

Oh ok thanks

[stoic socket]

Replace website url with your website's URL

[sturdy swan]

Ok thanks can I do that but with a image? Instead of a website

[stoic socket]

<img src="image url">

[sturdy swan]

So in description I put that?

[stoic socket]

Yep

[sturdy swan]

Ok thanks

How do I make it so like if people vote my bot on top.gg the user will get like 100k cash from the bot like dank memer

Or get access to a command

[stoic socket]

#topgg-api

[grim brook]

How does this thing work?

the sorting

because i should be 2nd

with the server count and votes

but im 6th

[long ferry]

Yeah we're currently aware of that sorting issue

[grim brook]

thanks

[long ferry]

Can assure it is not intentional

[grim brook]

ok ty

[polar night]

Do the only show rejected bots in #mod-logs?

[sturdy swan]

yes

[winged turret]

Have you guys changed/updated the Widgets for bots or are you still using the old ones?

[true idol]

Is anyone else having issues adding a bot to their servers?

I try to add a bot and go through captcha and the page stays there after giving the green checkmark

I have admin and manage server permissions

Would appreciate any help

[long ferry]

Thats recaptcha being bad right now

@livid glacier You feeling that eh?

[stoic socket]

poor parm

[true idol]

Is there anything I can do or anyone I can contact? I wanted to launch my server today and this is delaying me big time 😦

[long ferry]

we cant really help with that issue sorry

[true idol]

okay thanks for the reply

[stoic socket]

Might be worth clearing cookies and cache

And lemme get a ss of another possible fix

https://bens-files.xyz/shot_211031_182238.png

Right click the Captcha and "Reload Frame"

[sturdy swan]

Desktop-EO8EM0G

nice name

[stoic socket]

ty

old pc name lmao

[true idol]

I tried clearing cookies and cache and also the reload frame and still no luck. Thanks for trying though

ive tried with different servers and different bots too

just stays stuck after captcha gives green chackmark

[stoic socket]

Try a different IP (Use a VPN etc)

[true idol]

That didnt work either but I found a work around. Had to log into discord mobile and do it on my phone. Bypasses captcha 🙂

[ornate junco]

reloading the page is easier

[stoic socket]

But then you have to reselect everything and captcha still doesn't load

[ornate junco]

you will still have to reselect

[sturdy swan]

How to change my pfp and my name?

[livid glacier]

[sturdy swan]

If my bot is accepted, will it get a tick?

[long ferry]

no

dblverifybot

[hidden root]

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

[sturdy swan]

my bot in 65 server Does it have to be 75 or 100?

[honest nova]

Where can I see the reason for the refusal?

[cobalt sleet]

#mod-logs

[cunning oasis]

i'm trying to add our server to the top.gg website but it's not appearing in the list even if i refresh or log out&log back in, please can someone help me out?

[sturdy swan]

If I reach that number of servers, which step should I go to?

[long ferry]

see the message above

[long ferry]

dblissues

[hidden root]

@cunning oasis

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[vernal idol]

Hello,

I had my Discord account stolen 2 months ago, I still haven't had any answer from Discord for its recovery but I wanted to know if you can, make a change of account on your website ?

My bot is: https://top.gg/bot/672416519912947732

Whoever stole my account has deleted the associated community discord and I can no longer access the page to edit it.

[honest nova]

What does this mean?

Your bot generates accounts/gifts from other services. We don't allow bots that generate accounts, subscriptions etc as they're often stolen as well as against ToS.

[long ferry]

That basically means your bot had a feature that provides generated codes/cards from gifts

Which can often be stolen and it being against terms of services

so if you for example had a nitro generation command, that would fall under that

[honest nova]

Tenks you

I hope I fixed everything

[wide dawn]

Is sending DM ads (ID: 904212703382503464)

[blazing basin]

@long ferry

[long ferry]

Yup thanks

[vernal idol]

Am I in the right channel for my request ?

[long ferry]

depends

feel free to ask

[vernal idol]

My request: #support message

[long ferry]

Are you able to prove you own the bot such as being able to run an eval?

[vernal idol]

Yes

[long ferry]

contact a mod then, I cant help at the moment

[vernal idol]

I don't have access to the account anymore but the bot token hasn't changed yet, I've temporarily stopped the bot in the meantime.

Is there a channel for this ?

[long ferry]

There's none, no, you can send a message to a moderator and ask them for it

@cobalt sleet do you possibly want to handle this?

[vernal idol]

Thank's

[cosmic reef]

hi everyone.i installed token grabber by a mistake yesterday
and it gonna leak my token every time i turn on my pc
what should i do now?

[blazing basin]

Change your discord password

[stoic socket]

NO

NO

NO

Don't

[blazing basin]

What

Why not

[stoic socket]

that gets logged straight away

[blazing basin]

Change it on your phone

[cosmic reef]

i cant do evey day

[stoic socket]

Restore PC --> Reset discord password

[blazing basin]

Definitely restore

[stoic socket]

Yep

It's logged all of your other passwords you have used and what website since it was installed

Reset those too

[hollow marlin]

When votes will get reset to 0

[stoic socket]

1st November on first vote of the month

My bot still shows 24 votes because I've not voted for it for the whole of October

[blazing basin]

Best solution, install linux

[cosmic reef]

its window

[hollow marlin]

Today 1st November

[signal herald]

I'm having a problem where I can't add my support server for my bot

[stoic socket]

Reset your PC asap

don't log into anything else

they log your passwords and what sites you log into

[hollow marlin]

Today 1st November

[long ferry]

could you elaborate?

[stoic socket]

In your timezone/region yes

but for example in the UK its still 31st October. They use UTC so it will reset when it is 00:00 UTC time

[blazing basin]

We had an hour extra of sleep last night

[stoic socket]

yep yep

[blazing basin]

So we are UTC

[signal herald]

When I click on add a server on top.gg it says add a server and manage existing server and nothing else

[stoic socket]

Try the Refresh servers button

[signal herald]

I did multiple times

[stoic socket]

ah alr

It seems to be a issue reported a lot atm

[hollow marlin]

for us now 1:13 Am ghost 👻 is seeing me

[signal herald]

This is what I see when I see when I click add discord server

[hollow marlin]

@stoic socket my bot has 1.45k but not show in line

[long ferry]

known issue

[stoic socket]

wdym

[long ferry]

dblservercount

[hidden root]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[stoic socket]

AH

[long ferry]

thats how you post servercount to top.gg

[stoic socket]

if you head to #topgg-api i can help you more (keeps this channel related to skill site issues)

[hollow marlin]

My bot is not showing one page

[hollow marlin]

But It has 1.4k vots

[stoic socket]

Ah votes not servers

Known site issue - we're waiting for team to fix/help us

[hollow marlin]

My bot is growing down 🥲

[hollow marlin]

Yes

[frank minnow]

904189971227897876 DM ads

[long ferry]

yup thanks

[sturdy swan]

Hey i need to delete my 1 bot from topgg iam leaving discord if i came i can re apply for that same bot ?

[stoic socket]

yep

[sturdy swan]

Its true na if i will came back i can re submit my bot ?

[polar night]

probably

[sturdy swan]

Iam asking this bcs my friend told me if you delete your bot and you re apply you bot they will ban you

How to change my pfp and my name?

[long ferry]

Logout and back in

[blazing basin]

Go to the samsung store, buy a new samsung, go to top.gg, login and change it

[sturdy swan]

Nah I like my iPhone

[proud dove]

Hello

[shut socket]

im getting spammed stuff

@storm agate

[leaden basin]

@wanton rivet heres an example of the full message you asked for a few days ago

[stoic socket]

#development

ah

is gone

[versed tulip]

yeah

sorry

wrong chat

[green scaffold]

hi

@long ferry

help

[long ferry]

Ask away

[brittle marten]

https://dontasktoask.com/

[sturdy swan]

Where are the webhooks at bots?

[stoic socket]

https://top.gg/bot/BOTID/webhooks

[sturdy swan]

It shows me error

[stoic socket]

replace BOTID with your bot id

[sturdy swan]

Yes

I know

[stoic socket]

make sure you are logged in first

https://top.gg/login

[sturdy swan]

I am sure I am logged it

I found the problem

It's a new bot that I added to top.gg

[blazing basin]

@stoic socket updated my status

[stoic socket]

nice

also this isn't a #support thing

[wanton rivet]

Well I actually got a full one yesterday again lol

[regal edge]

how do I add a second developer/creator to my bot?

[indigo pier]

hello, i keep getting errors when i try to post an anouncrmrnt or get my bots token

well for the token nothing shows up

[stoic socket]

1. announcements are broken rn

2. you have to generate the token

How to generate token:

[sturdy swan]

how to add another creator with me in top.gg but my bot accepted on site?

[primal oriole]

I got a similar thing from a different user

904362006189080596

[stoic socket]

@pliant mauve

SMH

[pliant mauve]

[sturdy swan]

Hi! I’m trying to edit an ad but I can’t see my server? Is it because The original owner transferred the ownership a few days ago?

[sturdy swan]

Someone can help me ?

[ornate tapir]

It says I have reedme credits but I have never received anything

[paper patrol]

hey, a friend of mine is waiting for more than 1 week for auctions access, how long does it take?

[sturdy swan]

my bad

[sturdy swan]

more than a week

[sturdy swan]

..

[sturdy swan]

put "i."

i.imgur

I did

[stoic socket]

Ah

Gif not working

[stoic socket]

Watch this

My Gif doesn’t send on iPhone

[steel sinew]

on imgur right click your image and do open in new tab. that’s the link you wanna use

[sturdy swan]

Ooo okay imma try

[stoic socket]

See the gif I mentioned before

[sturdy swan]

This one ?

[stoic socket]

This one

[grim elm]

I'd like to report a DM scammer

He's from this server

904548148062605343

[pliant mauve]

got it, thanks

seems like they're not in the server though and never was.

[grim elm]

He may have left? Used to appear in the mutual servers

[stoic socket]

They now auto leave servers which makes it really hard to ban them

[spare panther]

any mods online rn?

[pliant mauve]

they never joined actually

[stoic socket]

Cosmic is

[pliant mauve]

or it could be the wrong id

[stoic socket]

Ah ok

Lemme check the ID

[spare panther]

@pliant mauve 904433941216366633 dm ad me

[grim elm]

904468744653389864

[pliant mauve]

any screenshots @spare panther ?

[grim elm]

?!?

The hell

[pliant mauve]

they left

[stoic socket]

Invalid ID

[pliant mauve]

this one's the right one now

[spare panther]

💀

[stoic socket]

Ah hadn’t seen that one. Stupid scammers.

[grim elm]

Ah, I copied the Direct Message ID

[pliant mauve]

that's what I thought

thanks for the report

[finite delta]

so basically i recently reedemed the money from the votes but were do i access it

[pliant mauve]

dbl auctions

[hidden root]

@finite delta

What are auctions? Click here to find out and click here to apply for access.

[finite delta]

so u use it to advertise ur server?

[pliant mauve]

yep

[finite delta]

so u cant actually get the money?

[grim elm]

Can't you also use it to advertise your bot?

[stoic socket]

That’s exactly what it’s for

Advertising either servers or bots

[unique blaze]

What is going on with the website

team creation is not working (Does not display team on profile) and cannot transfer bot to team

[ancient shore]

Can I ask about something?

[tiny warren]

why is dsl down in my server?

[hollow moat]

how to edit the server owners

and if i update server pfp how will it be updated on top.gg

[viral jacinth]

I also received messages from him
904544218846986320

@left escarp

[sturdy swan]

refresh data, but its not there atm

[sturdy swan]

https://meme.jiroawesome.ga/do

[sturdy swan]

known issue

[pliant mauve]

thanks for the report

[viral jacinth]

[indigo ice]

i am not able to apply for auctions when i select I am interested in promoting: discord bot
i dont get a option to select a product

[sturdy swan]

known issue

[haughty pagoda]

as an exchange of laguage

um brazilian

im

pls bro

[dark bison]

Is it possible to delete teams?

[spare python]

i seem to have a problem how do i set my bots pfp on the site i cant seem to find it and it doesnt have one on its page

[sturdy swan]

i deleted a file, is there anyway to get it back

[long ferry]

Not sure how that's related to top.gg

[whole garden]

Hi

[sturdy swan]

hello mam my bot descreption is not updating on topgg this issue is also happning with my friend also he deleted his bot and re submited then the iussue is fixed so can i re submit my bot is there issue or not ?

[long ferry]

Clear your cache after doing so, it's likely caching related

Most issues are fixed with deleting and readding your bot, but shouldn't be done

[sturdy swan]

its not updating can i re submit my bot ?

i waited for 10 days

its not updating

my friend bot issue is fixed

[sturdy swan]

so mam can i re submit my bot just give me permission ?

[mortal wing]

have you done this.

forgot to turn off pings

sorry aughel

[sturdy swan]

um guys

do mods ban ppl who like dm advertise

[mortal wing]

Yes. That is against not only against the TOS but against the top.gg rules.

[sturdy swan]

i have this guy whos been spamming me server invites in my dms

who do i report

[sturdy swan]

Send a screenshot here and his id

alright

ID: 749072777243525160
User: felony#6666

here

the invites expired today

he also sent another one but he then deleted it

[crude zodiac]

My users were able to vote at like 11 PM and vote again on like 2AM today

Is that caused by the new month and the vote reset?

[sturdy swan]

didnt understand the image but every month vote resets

[long ferry]

What exactly doesn't update then

And which bot

Issues related to bot pages not saving should be generally fixed and the only issue being the caching

So resubmitting would be entirely unnecessary

[silk fulcrum]

I'm having a problem with logging in on the website

[calm swallow]

Why I can't transfer a server to a team?

The button does nothing

[cobalt sleet]

Dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[sturdy swan]

can someone help me make a name for my bot and pfp

[cobalt sleet]

Dbl support

[hidden root]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

thanks tho

[sturdy swan]

its a sorry emojie

[sturdy swan]

iam updating my bot descreption bot its not updating

[long ferry]

But what exactly

And still which bot id

[sturdy swan]

@long ferry
How to add another Developer/ Creator on site

@long ferry have a list???

[stoic socket]

Hope is offline

Wait for another mod

[still creek]

I have problem with vote for karuta my account can vote at 8.00 UTC but about 7.00 UTC I can vote it , idk why, I cant reward from karuta when I cant vote it

[long ferry]

?

[long ferry]

consider using teams for that

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[cobalt sleet]

Dblwrongserver

[hidden root]

@still creek

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[still creek]

but karuta res me like this TT

[long ferry]

Again, karuta says you can vote at 8UTC but top.gg says 7UTC?

Still dont get how they're saying that it is something they cannot control

they're rewarding, we're requesting with the api

The majority of functions regarding vote rewards are on the bots end, bot developers merely provide webhooks for us to request to. They're responsible for keeping track of vote times, making sure rewards work etc

[still creek]

If I try to vote at 7UTC actual be cant vote, but I clicked vote it can vote success

actual I can vote at about 8UTC after 12hr prev vote

[long ferry]

If the bot says an earlier time than top.gg tells you to, thats an issue on their end as top.gg does not provide any way for the bot to check when they can revote again

[compact willow]

how to aaplay for bot reviewer ?

[long ferry]

The time top.gg provides is the most accurate one

[long ferry]

#announcements

[long ferry]

TL;DR: Bots are itself responsible for keeping track of when the user can revote, top.gg does not provide any data on when a user can revote. So that issue would be likely related to karuta as their timing seems to somehow managed to get out of sync with what top.gg tells you.

[still creek]

okay tysm

[acoustic cloud]

Just got some nitro scammer

[long ferry]

yup, id?

[acoustic cloud]

All good, he got banned I believe

[long ferry]

was removed off the server, thanks for the report nonetheless 👍

[acoustic cloud]

You guys are fast 😂

[sturdy swan]

ah he mean top.gg?

my bad

[silent shuttle]

Will I be able to add a server back in top.gg if I delete it from there

[cobalt sleet]

That's a known issue right now. The team is aware. There's no ETA for a fix.

[versed tulip]

ok

[silk mountain]

How do I withdraw my vote rewards? Like I have claimed them but how do I get them in my paypal?

[cobalt sleet]

Dbl credits

[hidden root]

@silk mountain

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[rugged pecan]

hey, i want to ask something. My bot was reviewed today and declined for NOT PLAYING MUSIC but the music is 100% playing

[long ferry]

Contact the reviewer if you feel like it is a mistake

dbldeclinedbot

[hidden root]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[silent shuttle]

hello

[long ferry]

yes

you would be able to

[silent shuttle]

ok ty just was scared lol

[rugged pecan]

i did

[vernal idol]

Hello, I come back to ask you again about my bot transfer request

[cobalt sleet]

Please DM me with the bot ID.

[ionic thicket]

is search algorithm going to be fixed?

[cobalt sleet]

Yes. I can confirm this is a high priority site issue and will be fixed soon.

[ionic thicket]

okay, thanks

[silk mountain]

Can I cancel a bid? I was able to bid for $400 while I only have $15 :/

[unborn dawn]

do i need to add a help command in my bot? if my bot is only slash commands? cause in slash only bots you dont need one cause discord provides it

[cobalt sleet]

#auctions-support

[unborn dawn]

to get approved to top.gg

[cobalt sleet]

You should at least have the commands listed on your bot page.

[silk mountain]

Cannot access it

[unborn dawn]

but help command is not necessacary? and i need to list all the commands in bot page?

[cobalt sleet]

Gave you access

[silk mountain]

Ty

[cobalt sleet]

If you want to make sure the bot reviewer has all the information necessary to review your bot I'd recommend doing this.

[long ferry]

Aswell as that being beneficial towards your users when try to use your bot

[vale nacelle]

hi, he work but in top.gg I can't edit him

[long ferry]

What do you mean "work"

are you able to access /edit

[vale nacelle]

no I can't but

on discord the bot work

[vale nacelle]

on top.gg

I have no permissions on top.gg

[long ferry]

want me to delete the bot for you to resubmit in an attempt to regain access

are you able to access /delete

[vale nacelle]

no

[vale nacelle]

ok if you want yes

[long ferry]

https://pastebin.com/WYgt6Sdc

description backup

[vale nacelle]

ok th

[long ferry]

787400372938735616 correct?

https://top.gg/bot/787400372938735616

[vale nacelle]

yes

[long ferry]

ok

Resubmit it

[vale nacelle]

th

[rugged pecan]

when will iara respond?

[blissful sonnet]

@cobalt sleet hey mac when we will get to know that or bot is APPROOVED in top.gg as the logs are being removed .

[unborn dawn]

but slash commands..already give the info

[cobalt sleet]

dblnotified

[hidden root]

@blissful sonnet

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[blissful sonnet]

ok ty

[cobalt sleet]

You'll need to specify on the page that your bot uses slash commands only and not / as a prefix

[unborn dawn]

I can specify like this is a slash commands only and it does not have a help command because slash commands already give the information. Right?

[cobalt sleet]

Yep

[silent shuttle]

I just did it and I re-added DSL to the server and trying to add the server back again but the server doesn't show up :(