#support

1 messages · Page 584 of 1

mortal wing
#

Try clearing cache.

sturdy swan
#

did that

#

switched browsers too lel

#

@cyan flint can you help?

stoic herald
#

What's this background image for btw?

#

like i uploaded it and ty alec but my bot page is same CH_EpicSmile

mortal wing
#

like

#

not the actual page

stoic herald
#

👽

#

fine okay

#

and by any chance i cant add an image on my bot description as a background right?

sturdy swan
#

my bot isnt getting any servers so i added it to top.gg and its still not getting servers

#

im sad

#

any tips?

grand ravine
#

well, adding to a public list isn't a guaranteed +50 servers

sturdy swan
#

except me

grand ravine
#

just be patient, advertise it regularly (DON'T DM ADS OR SHOVE ONTO PEOPLE) and be helpful to ur users

sturdy swan
tawdry grove
#

Try to get into trending page by voting pogey

jaunty panther
#

thank you 👍

ruby moth
#

I'll get early verified bot dev badge for bot in server count of 75 or 100???

tawdry grove
#

No, discord is not giving the badge anymore

blissful monolith
long ferry
#

dblnobadge for more info

hidden rootBOT
ruby moth
#

Wait wat

long ferry
#

since like a year

ruby moth
#

But
I've been working hard
For it
Now server count is 70 🙁

long ferry
#

The badge was never the goal for getting 75 servers, they decided to remove it as people only made bots purely for that badge to then abandon their bot

ruby moth
long ferry
#

people who only wanted the badge

ruby moth
#

Hm..
True it seems a bit logical now

ruby moth
signal brook
#

What's up with the bot

long ferry
#

@small lantern is currently in the process of changing, not sure why logging bots actually have multiple events of it changing

signal brook
#

I have like 4 pages of just the bot changing avatar CF_Kekw

long ferry
#

Yeah this could very likely be related to how discord handles avatar changes on bots with a higher amount of servers

celest river
#

The bot is constantly changing its avatar on my server, is that wanted?

long ferry
#

see above

#

nothing we can control really

#

thats probably how discord handles avatar changes on bigger bots

celest river
#

Oh just read it, thank you!

#

danke

last vine
zinc oracle
#

Probably best to discuss discord stuff somewhere else. This is top.gg support

sturdy swan
#

Um is @small lantern bot working fine? My server's logs are getting spammed of it changing avatar every few seconds so just wanna confirm...

left vortex
#

What the hell are you doing to necessitate this

zinc oracle
zinc oracle
left vortex
#

My logs say otherwise, and this has never happened when other bots have rebranded

sturdy swan
#

DSL renaming to Top.gg Bot? But you cant request a name change unless its a legal issue right? How is the name gonna change?

left vortex
#

And I really don't believe that's what caching is

long ferry
#

We are not responsible for that

mortal wing
#

Or you could read what aurel said instead of asking

long ferry
#

That's something on discords end

#

Have asked the devs, they changed it once

#

That's a discord issue

left vortex
#

Alright then, hopefully it stops

sturdy swan
mortal wing
mortal wing
long ferry
#

Nah Hemanth is referring to the DSL name change

left vortex
sturdy swan
left vortex
#

So will something hopefully be done about this? It has apparently been happening for the past half hour and shows no signs of stopping. I cannot use my logs while the bot is doing this and I am tempted to remove it from my server until this is fixed.

cobalt sleet
long ferry
#

We as top.gg can't do anything about that, you're better off asking discord for that

left vortex
#

I'm not going to completely disable logging just because one bot decided to shit itself. And I've literally never had this happen before, with several large bots in my Discord server - the issue clearly lies elsewhere.

long ferry
#

It is an issue on discords end as previously said. There had been a single change of @small lantern's avatar, nothing more.

terse jacinth
long ferry
#

WHY IS THE AVATAR OF @small lantern CONTINUOUSLY CHANGING AND SPAMMING MY LOGS?

❗ TL;DR: This is not an issue on our end.

There had been an avatar change to @small lantern in favour of the announcement in #announcements. Discord seems to fire multiple events because of this. We're unsure of the cause of this happening, we assume something related to how caching bigger bot avatars is handled.

To avoid your entire logs being spammed, consider doing the following steps:

  • kick the Logging Bot you're using to log avatar changes
  • disable the avatar logging feature

NOTE: This seems to only be related to the Log bot "Carlbot"

hidden topaz
#

why can i not add my server to the list

long ferry
#

Add DSL to your server to then be able to edit your server

left vortex
#

If this is because of how caching bigger bot avatar is handled then why have I literally never seen this with bots like MEE6, PokeTwo, etc.? The explanation makes sense on paper but in practice, no, I've literally never seen this before in the two years I've owned my Discord server

dark mango
#

Man, just kick the bot

left vortex
#

I'm very tempted to do so even though it will mean my info on Top.gg won't be up to date

hidden topaz
#

why would u even log avatar changes

left vortex
#

In the event that someone changes their profile picture to something NSFW which we do not allow on my server

hidden topaz
#

just use auto moderator for it...

#

people are so weird man

long ferry
#

I'm still unsure how this is supposed to be an issue on our end, the devs have given us the information that the bots avatar was only changed ONCE, discord deciding to either fire multiple events OR the bot you're using to log having that issue.

Please refrain to continuously be angry about something we're not responsible for.

quartz willow
#

I only changed the avatar once y'all 😢 Discord is having a bruh moment with their cache

cedar wind
#

Just blame sharding :^)

quartz willow
#

We're talking with Discord 🙂

sturdy swan
#

oh ok

left vortex
#

...Now that I've calmed down I'd like to apologize for my behavior
I was skeptical before since it didn't make any sense to me, but now that I have confirmation I'll step back and wait for this to be resolved

south trellis
#

my bot is not showing in the search list

pearl jay
#

why is the bot constantly changing profile image lol

sturdy swan
south trellis
#

its been 24 hours

long ferry
pearl jay
#

Ah

hidden topaz
long ferry
hidden topaz
long ferry
#

then you'll have to wait until the server flow in #announcements gets released seems like

sturdy swan
#

may i ask what are the boosters rewards?

long ferry
#

nickname perms and access to a boosters channel

sturdy swan
#

do i get my bot approved?

long ferry
#

boosting the server does not have any advantages in queue

sturdy swan
#

oh ok

sturdy swan
#

Ayo. The DLS bot is changing his pfp mult. times since like 1h okeh
Logging go brrr.
Should I kick the bot and later reinvite him?

long ferry
#

read pins

sturdy swan
#

Ah yes that works too.doggowave

ashen compass
#

Hey, I have two problems. I changed my server name, but its not updating on top.gg for around 24 hours.
Also, I cant delete my old announcement I did before - its not showing up in the settings.
I hope someone can help me :3

stoic socket
#

pretty sure its the same for bots and servers

paper dust
#

hey I can't add a server, i turned of all ad blockers

ashen compass
stoic socket
#

@long ferry dblrefreshdata moment

coral reef
#

dblrefreshdata

hidden rootBOT
#

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

coral reef
stoic socket
#

epic ty extreme

coral reef
#

np

coral reef
paper dust
ashen compass
#

its about a server, not bot^^

coral reef
#

Do you still have DSL in your server

ashen compass
#

yes

hoary prism
#

Hello, ive been trying to post our event to announcements but i can't seem to. Ive tried on both accounts linked to my bot & clearing cookies HGAwooThink
TsumaBot#0032 | 722390040977735712

coral reef
#

it is a known issue being worked on

#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

paper dust
#

nvm I logged in and then out and it works now

coral reef
#

Yeah was probably just a issue with the oauth2 servers that were sent to the site

quiet spoke
#

why does DSL keep changing its avatar? its spamming my logs

stoic socket
#

They're rebranding the bot

sturdy swan
#

Pins

stoic socket
#

and pins too

#

yep

#

ty

sturdy swan
#

Is there a way to add my server to top.gg, cus i don't see an add server button on the servers page just the manage existing servers with servers i haven't been in for like a year now?

quiet spoke
#

discord being silly as always

coral reef
#

Press the refresh button in the top right

sturdy swan
#

I did few times today and yesterday and it's always the same

#

I've tried on different browsers/devices as well 😕

coral reef
#

Log out and back in

sturdy swan
#

Oki, I'll try

#

It appeared, thank you

coral reef
#

Np

sturdy swan
#

Any idea why i get this error after i authorise DSL bot to my server and get redirected to top.gg?

long ferry
#

Known issue

sturdy swan
#

No eta i suppose?

lusty finch
#

i just moved my bot to another bot , how i can edit the bot website on top.gg

#

@coral reef

coral reef
#

Add the bot to the site

lusty finch
#

so i will wait 15 again days for add my moved bot

frozen imp
#

the DSL bot keeps changing its pfp and all im getting in the background is avatar update because of my servers bots

frozen imp
#

opps clicked on the wrong channel

coral reef
#

@lusty finchit's not 15d anymore

hidden rootBOT
#

@frozen imp

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

lusty finch
long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

coral reef
#

^

celest yew
#

I'm trying to vote for one of my servers on android Opera GX and it gives me an error code

wary zealot
stoic socket
#

read the pins

coral reef
#

facepalm It was already handled?

stoic socket
coral reef
#

Just delete the messages and move on

#

frees up clutter

vital totem
#

hey, why my bot page doesn’t show Server Count like others bot page.

coral reef
#

You have to post it to the API

vital totem
#

thanks

delicate sorrel
#

I asked if a friend of mine could get unbanned around 9 days ago, a mod I think told me that they should open a ticket at https://support.top.gg/, how are things going?

coral reef
#

Once they get a response is when it has been reviewed :)

#

We don't provide updates further than that on the process of a appeal. It's kept private within the moderation team

delicate sorrel
#

ok

broken cradle
#

this happens everytime i try to add a announcement

stoic socket
#

its an issue the team are working on

broken cradle
#

alr

sturdy swan
#

wtf

ornate junco
#

someone probably submitted the bot and its in the queue

stoic socket
#

or have you already submitted?

pliant mauve
stoic socket
#

892557732517916703

pliant mauve
#

thanks

pliant mauve
#

dbl cacheclear

hidden rootBOT
stoic socket
#

same thing

sturdy swan
pliant mauve
#

then ig just wait because it was deleted few minutes ago

sturdy swan
# stoic socket or have you already submitted?

in fact it was me who sent it but I got an error and I started reading the documentation of top.gg and what it asks that the bot be accepted and I was not breaching anything, I assumed that it was because of the invitation link of the bot and change it and it kept coming out that my bot could not be verified, then remove it from the list.

sturdy swan
#

now I let myself put the bot in review again, but it comes out that it can not go into review, and I still do not understand why, I am fulfilling everything it asks for

stoic socket
#

which seems to be taking around a week atm

sturdy swan
#

ohh thanks

glossy anchor
#

Why

#

Is it not working when I try to vote

stoic socket
#

What error?

glossy anchor
#

I dont think there’s an error

#

It just says that something went wrong

#

Then makes me watch the ad again

plucky ember
#

Why DSL bot is doing a lot of logs in my server?

plucky ember
glossy anchor
#

It does that

#

To me

stoic socket
plucky ember
#

Ok tysm

stoic socket
#

np

torn saffron
#

Hi!
I found a bug that makes the notices disappear on our bot pages, they don't appear anymore even after reloading the page

torn saffron
#

if i vote for a review and wait 4s, the review disapear, but the note d'ont change

coral reef
#

What note

torn saffron
#

@coral reef

sudden dune
#

server refresh button does not refresh my servers

coral reef
#

logout and back in

sudden dune
#

done that

#

oh its refreshed now, but the server names are using the old server names

coral reef
#

That's a discord issue iirc

#

try refreshing your cache'

sudden dune
#

how do i do that?

coral reef
#

ctrl + f5

sudden dune
#

nope didnt change

coral reef
#

dblcacheclear

hidden rootBOT
sudden dune
#

btw are there rules when adding servers

coral reef
sudden dune
#
  1. Must not show NSFW content (mentioning of NSFW in description, icons, announcements and emojis)

does that mean if the server is nsfw focused but i dont mention it in my description and icon i can add it?

coral reef
#

You cannot have any mentioning of it in any way nor can there be listed emojis or icons

sudden dune
#

also is there a option to disable showing emojis

coral reef
#

No

sudden dune
#

why not add a option to disable that?

coral reef
#

¯_(ツ)_/¯

sudden dune
#

does server description accept markdown

#

i thought i saw someone said yes

pliant mauve
#

I did, but actually Im not sure if it does

stoic socket
#

It does support HTML tho

pliant mauve
#

I see

sudden dune
#

quite lacking eh

#

found a bug

#

"Give your page some sparkles with your own background. Only PNG and JPEG are currently supported."
"Only PNG and JPG images can be used"

#

found another bug

stoic socket
sudden dune
#

i think im wrong but doesn't "adults only" means its nsfw?

real laurel
#

not always

#

pubs are "adult only"

#

so are casinos

sturdy swan
#

Yo why don't it work

sudden dune
stoic socket
sturdy swan
#

I cant post my server

stoic socket
sturdy swan
#

I'll get a ss for you

stoic socket
#

I’m heading to off to bed so I’ll let someone else help you ^^

#

Epic ty

sturdy swan
#

I turned on widgets

#

Yup

misty rivet
#

https://btmc.dev||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||https://dababy.store/oNvSfzrc

#

think i need to del some apps

#

i have tooooo many

sturdy swan
#

Exactly

#

Already did nothing

#

Is the whole site having problems or something

#

hey is there any way I can add the widget of the top.gg page of my bot on my website?

#

Well guess I'll wait till they fix it

#

oh wait found it my bad

#

wait, it doesnt work?

stoic socket
#

ctrl+shift+r

proud lava
#

hlo

#

help me

#

bro some error i enabled my server widget but showing error

#

yep

#

i tried to many time

sturdy swan
#

Hey 😎

proud lava
#

@umbral nova

stoic socket
#

Do CTRL + shift + r

#

That force resets cache on the site

proud lava
#

see bro what the hell error is this @stoic socket @umbral nova

lucid socket
#

Hello Moderators and Admins. I have published an NPM package for catch scam and phishing links. Is there any admin(s) or moderator(s) to review it and publish it as an announcement? This is a small request. Thank you. ||Mention me for replies||

topaz basin
rain willow
#

i can't edit my bot's(lock n loaded) avatar

sturdy swan
#

i enabled widget

#

@somber parcel

#

@cyan flint

misty rivet
#

Who dare pings me

coral reef
#

The general conversation is not needed in this channel.

mortal wing
#

oh crap

#

this is support

#

mb

#

thought it was memes and media mb!

coral reef
#

nope

#

lul

solar mirage
#

its say 38 invites?

#

but in the bot status its showing 22

#

and i did not get any log

sturdy swan
#

I ENABLED WIDGET

zinc oracle
night reef
#

Something went wrong
We couldn't save your announcement, try again later.

solar mirage
#

its been a week i am trying to do that

sturdy swan
zinc oracle
#

Announcements are currently not working, and haven't been for the past month or so

zinc oracle
sturdy swan
zinc oracle
real laurel
#

if it were as simple as just "fixing" it by will, it would've been done so already

sturdy swan
solar mirage
#

i noticed that top.gg is not faster now

#

it take 24 hours for bot to showedup

#

backthen it was instent

split delta
#

Ok and

#

Jk

real laurel
#

it might also not be any fault of our own, but i can't confirm for sure as i'm not a dev

#

it could be an issue with other services we use to run top.gg

split delta
#

Verify my bot pokésoul pls @real laurel

real laurel
#

fix the reason why it was declined first

sturdy swan
upper rune
#

how do i create a top.gg support server link?

coral reef
#

It's a discord server link

upper rune
#

it says i dont have any servers :/

#

i refreshed it aswell

coral reef
#

logout and back in

thick pebble
civic smelt
coral reef
#

because the redirect callback is to the discord oauth2 login

civic smelt
#

like this

#

that redirects to an image

coral reef
#

Yup

civic smelt
#

cool

civic smelt
#

cause thats a gif

#

but doesnt play

coral reef
#

Gifs do work

civic smelt
coral reef
#

That's just your fileserver then

civic smelt
#

too crowded

civic smelt
#

lol

coral reef
#

yeah offtopic

upper rune
#

I got my bot onto top.gg but my servers still wont show up

sturdy swan
#

Plus, since you don't have the "bot developer" role

#

I suppose your bot didn't get accepted

upper rune
#

i just uploaded it

#

like 2min ago

sturdy swan
#

oh well

#

yeah then you gotta wait until approval

upper rune
#

No problem

sturdy swan
#

and you really won't get like.. 30 servers

coral reef
#

Just depends on the bot, I got thousands because mine was a hit

mighty raft
#

Can I withdraw voting credits as real monies? weirdsip

zinc oracle
#

Nope

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

mighty raft
#

#auctions-welcome

#

I don't have access to that channels

#

How do I get access?

sturdy swan
mighty raft
#

How?

sturdy swan
#

good question

#

don't remember the url

#

@zinc oracle redirect?

mighty raft
#

?

austere acorn
#

Can't publish an announcement for my bot

#

is there char limits?

mighty raft
austere acorn
#

alright, guess I just wait then. Thanks

lethal bough
#

hello my bot is not approved how do i get approved bot: CreeperBot#8122

lethal bough
#

how do i get it checked

#

I'm new to bots

sturdy swan
#

Someone will check it

#

you don't need to do anything

#

after you submit

lethal bough
#

Ok

ionic jasper
#

I am unable to add role rewards in top.gg for my server

#

it just wont lemme scroll through the roles

sturdy swan
#

Don't know an answer to that

#

sorry!

ionic jasper
#

ok ;-;

rapid arrow
#

my bot's profile picture is disappeared on top.gg and top.gg auctions. please readd it 😅
ID: 815564870011453480

sturdy swan
#

refresh data

lethal bough
#

Who will control the bot?

sturdy swan
#

you mean review? the bot reviewers will review it

lethal bough
#

Ok

sturdy swan
#

whays up with dsl?

#

changed pfp 50+ times

tawdry grove
mortal wing
sturdy swan
#

totally

mortal wing
sturdy swan
#

thanks or finally providing a straight answer, and sorry if I seemed sarcastic

sturdy swan
#

hello my vdsim is giving an error can you please help?

#

@cedar wind

mortal wing
sturdy swan
mortal wing
sturdy swan
#

hello can anyone tell how much time it takes to approve bots?? is there any way to get my bot approved fast?

hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sturdy swan
#

ohk thanks alot for the help

ashen compass
tawdry grove
ashen compass
#

theres no button for that

tawdry grove
mortal wing
tawdry grove
#

mb okeh

fast shore
#

How do I know if my bot has been verified?

sturdy swan
fast shore
sturdy swan
#

the bot cannot dm you

#

iirc

fast shore
#

Oh...

sweet fern
#

I don't see a server in my list, but i already added the DSL bot in the server i have admin.

sturdy swan
#

known issue

#

whats ur server id @sweet fern

sweet fern
#

858773064509554718

charred current
#

I cant access my own server???

#

I have restarted pc, logged in and out of both discord and top.gg

#

I really dont understand....

tawdry grove
charred current
#

Wait its cause my old account is the creator for the page. But that acc is deleted

#

@tawdry grove

#

So dos that mean i cant do it ever.....

tawdry grove
#

Hmm, may be, better ask a moderator

charred current
charred current
#

@tawdry grove now this comes up

#

Your form contained some validation errors

tawdry grove
charred current
#

oop, apparently a tag was to long...

#

even tho its oneon the website

tawdry grove
calm dove
#

I get a result like this when adding bots to top gg

young cave
#

Help

#

How to add self roles

#

Pls tell

#

@tawdry grove

#

Help

long ferry
#

dblwrongserver @young cave

hidden rootBOT
#

@young cave

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

long ferry
young cave
#

Wht

#

Perfect bot link

civic smelt
#

Hey quick question can I show my staff the auctions page?

young cave
#

@long ferry

long ferry
#

See above

long ferry
civic smelt
#

ty

young cave
#

HΩШ

civic smelt
#

?

young cave
#

wHt to Do now

civic smelt
#

Firstly, leave this discord server

#

secondly, find a bot that does auto roles

#

thirdly, join their server

young cave
#

Not understand

civic smelt
young cave
#

Can u add for me

civic smelt
#

no

#

If you can't do that delete your server

#

and give up

sturdy swan
#

no completely wrong

lyric gorge
#

????

young cave
#

Oj

long ferry
#

@young cave we cannot help you with bot related stuff

civic smelt
#

Or atleast try

#

not that hard

young cave
#

Ok

calm dove
austere acorn
#

I can't publish announcements. I wonder if it's already known error

stoic socket
#

Known issue

amber trout
#

Why does my bot not get accepted 😢

stoic socket
#

its fairly obvious

amber trout
#

?

stoic socket
#

you've asked for more perms then needed

amber trout
#

😂

#

....

grand ravine
#

Asking for admin perm is insta-deny

stoic socket
#

Unless it has a really valid reason for admin

grand ravine
#

Don't think so, there's never a valid reason

amber trout
#

IF u look at mee6

#

also wants to get admin perms

stoic socket
amber trout
#

This is what mee6 needs

grand ravine
#

That's not asking

#

That's suggesting

amber trout
#

Then nog

#

This is so dumb

grand ravine
#

Afaik u can have admin perm among other invite perms

#

But not have it exclusively nor ask for it anywhere in the code

amber trout
#

Wdym

#

U need admin perms to ban/mute ect

grand ravine
#

U don't

amber trout
#

read messages in all channels

#

ect

stoic socket
amber trout
#

...

#

shut pls

#

this is so dumb

grand ravine
#

He's asking the truth

#

There's not even a single feature that requires explicitly admin

amber trout
#

And why is mee6 even on top.gg?

#

huh

grand ravine
#

He don't asks for it

amber trout
#

I asked

#

bruh

amber trout
grand ravine
#

There's a difference between having it on invite and asking for it in the code

#

As I said right below that image

amber trout
#

dumb shit is this..

#

i need to change what now?

grand ravine
#

Just accept it and properly handle ur perms

#

Ask for what u need

amber trout
#

yeah what

cobalt sleet
#

dblzendesk bot guidelines

hidden rootBOT
amber trout
#

change

cobalt sleet
#

@upbeat geyser

upbeat geyser
#

Thanks bro

amber trout
#

But look

#

can i ask for the neede perms?

#

in stead of admin?

grand ravine
grand ravine
amber trout
#

So

#

if is change it to

#

i need .. perm and .. perm

#

to work

grand ravine
#

Sure

amber trout
#

Ait

#

gonne change it now

versed tulip
#

hello

#

I cannot reply to reviws

#

since I update my bot name

long ferry
#

Cannot reply to reviews?

#

Can you elaborate what does not work

versed tulip
#

i only can edit my review

long ferry
#

Yeah that's partially Intention

#

Intentional

versed tulip
#

im the bot owner

#

but

#

I change the bot name

granite jasper
versed tulip
#

and here is the older name

long ferry
#

You can't edit replies

weak scaffold
#

well sorry topgg for wasting your time verifying my bot, but unfortunately i will delete my bot, because it breaks the ToS of 3rd party services, (streaming audio from youtube), and it's now blacklisted from the verification process, i intend rework on my first bot, thanks for your concern

versed tulip
#

@long ferry the only solution is to delete the bot and send it again. OK

#

nice

long ferry
#

Not a solution, you just can't edit replies as of now

versed tulip
#

so when can i?

granite jasper
long ferry
versed tulip
#

ok

#

I'll delete my bot so

long ferry
versed tulip
#

and send it again

long ferry
#

Again still not a solution, aswell as reviews persisting from bot deletions

versed tulip
#

'-'

granite jasper
#

i press save and its look like saving but nothing changes

#

it's been like this for a long time

versed tulip
#

how long does it take to update?

#

can a moderator delete all my bot reviews?
is that I changed the bot's name and now I can't edit the answers I gave. and there is the old name....
it's only 3 reviews

long ferry
#

Not a reason for deleting

long ferry
hidden rootBOT
#

@versed tulip

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

final swallow
#

how long does it take on average for your bot to be reviewed (last time I applied it was like 2 weeks or smth)

final swallow
#

oh ok

#

thanks

onyx merlin
#

Can i get help about my bot verification??

sturdy swan
#

what to type here to delete

final swallow
sturdy swan
#

btw its a server

pliant mauve
#

dbl acutions @sacred bear

#

dbl auctions

hidden rootBOT
sacred bear
#

thank you

sturdy swan
#

i can't add someone to the team

#

5 days and my bot still not in web

sturdy swan
amber trout
#

im clicking on it but it isnt searching

granite jasper
#

i cant edit my bot on top.gg
idk but i change anything and save but it's not changing
i press save and its look like saving but nothing changes
it's been like this for a long time

sturdy swan
#

i can't transfer the owner ship
i can't add someone to my team
i can't find my bot in the search

#

known issues

#

What are the perks for boosting this server?

#

you're able to change your nickname and access to booster channel

last vine
#

I have by mistakenly clicked report on one of the review and now how can I get that review back?

granite jasper
#

@pliant mauve can you help me

sturdy swan
jaunty jacinth
#

I had added my bot in top.gg and got it verified also.
But now I had to add the other developer to that project
Is it possible?

jaunty jacinth
#

I did

#

I also add him

sturdy swan
#

and then?

granite jasper
blazing basin
#

wdym anti server update

sturdy swan
granite jasper
jaunty jacinth
#

But the bot is not showing in project section

blazing basin
#

to ban the person changing it or change it back to how it was?

sturdy swan
#

clear cache and try again

granite jasper
sturdy swan
#

clear the cache

granite jasper
blazing basin
#

I would make my own custom one for that

sturdy swan
#

burbur knows how to force clear them

stoic socket
#

Just don’t give people manage server perms?

sturdy swan
#

@stoic socket tell

stoic socket
sturdy swan
#

@granite jasper here

granite jasper
stoic socket
blazing basin
stoic socket
#

Force resets site cache

stoic socket
sturdy swan
#

@kindred radish you mean a bot that doesnt update your server if it got raided?

#

just find a bot on topgg then disable that feature using a command

blazing basin
#

give proper permissions to your staff, don't give them what they don't need

#

also make them sign an NDA and etc

sturdy swan
#

well best solution is that ^

granite jasper
granite jasper
stoic socket
#

Ah

blazing basin
long ferry
#

It is related to your browser

jaunty jacinth
#

Hello anyone plz help me

sturdy swan
#

read

long ferry
#

could you provide the bot id?

jaunty jacinth
#

I had added my bot in top.gg and got it verified also.
But now I had to add the other developer to that project
Is it possible?

granite jasper
long ferry
#

@granite jasper whats the bot id

granite jasper
long ferry
#

Your issue is with editing your bot right

granite jasper
#

yep

long ferry
#

state the bot id and I'll check

granite jasper
#

472415663634513921

blazing basin
long ferry
#

what exactly are you changing?

granite jasper
#

all descriptions

long ferry
#

are you still over the required limit of 300 characters?

granite jasper
#

does it matter if its html?

long ferry
#

Oh yeah nvm, that cloudflare thing

#

you cant edit your bot for now

granite jasper
#

ty

long ferry
#

that issue is related to cloudflare blocking the endpoint of editing the bot

brittle ruin
#

I want help

#

When I put client ID and do one bot it doesn't do anything

long ferry
#

ID?

brittle ruin
#

Ok

brittle ruin
#

@long ferry what's problem can you say me plz

dark kraken
#

Ig we need to create a database (repl.it)

#

Can someone guide me how can I do this?

sturdy swan
long ferry
floral cape
#

do I need to be in the server if I have a bot listed?

long ferry
#

No, but would be beneficial if we need to contact you

#

If we cannot reach out to you, your bot might be deleted without warning

floral cape
#

okay! I'm just really annoyed by that ping that's stuck

long ferry
#

You can mute the server if you wish to

floral cape
#

tried before. Well, seems to have gone away by itself though

long ferry
#

oh that logs ping yeah

#

It is already being worked on to show logs again

#

@brittle ruin clear your cache and cookies, then try again

brittle ruin
#

Hmm ok

winter walrus
brittle ruin
#

@long ferry I have done that thing but working

sly prism
#

Do you take the developers guidelines from discord into consideration when reviewing bots?

long ferry
#

Yes

long ferry
brittle ruin
#

@long ferry can you add it for me

blazing basin
long ferry
brittle ruin
#

Ok

long ferry
blazing basin
sand quartz
#

soo...uhhh... to submit my bot on top.gg i pressed this button , it jus loaded for few seconds and nothin happened

#

how can i make sure tht my bot is submitted ?

blazing basin
sand quartz
long ferry
#

then click the one request saying "entities"

blazing basin
long ferry
#

dblsupport

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

long ferry
sand quartz
sand quartz
long ferry
#

There should be an error somewhere

sturdy swan
#

@long ferryhelp pls

long ferry
#

it does redirect you to the bot page

sand quartz
#

:0

long ferry
#

apparently doesnt for you

sturdy swan
#

?

#

anyone

#

there

#

any mod or admin

long ferry
#

ask away

sturdy swan
#

ye

#

my bot still not in web how many days to come

surreal pagoda
#

I was trying to add one of my friend's server in top.gg but it says "Something went wrong"
What should I do?

long ferry
#

yeah thats a known issue

sturdy swan
long ferry
#

yes

#

wait

sturdy swan
#

ohh

#

oks how many days tho ?

long ferry
#

what do you mean with not in web

#

in search?

sturdy swan
sturdy swan
long ferry
#

dbissues

sturdy swan
#

for this more how mnay week tho

long ferry
#

yeah thats an issue

sturdy swan
long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

sturdy swan
#

oks

surreal pagoda
#

Any thing i should do?

sturdy swan
long ferry
#

Wait for now

sturdy swan
sturdy swan
#

i will

amber trout
sturdy swan
#

@sturdy swan

#

wow

#

but no role tho ?

stoic socket
#

@long ferry

sturdy swan
#

WHY ARE YOU CHANGING THE BOT ICON SO MUCH

stoic socket
#

worse than me KEKW

sturdy swan
#

my logs going brr

long ferry
sturdy swan
#

ExcusemeWtf lol

long ferry
#

feel free to block them and dont disclose anything such as passwords etc

sturdy swan
#

last time like this someone just del my verifed bot

#

:((

#

he said he was supporter if top.gg

#

he gave a grabber

#

:((

#

mac knows

long ferry
#

Can definitely assure you they're not a staff member or somewhere near to being related to top.gg

sturdy swan
#

TH_maarRha so he tolg me to make a new bot

sturdy swan
surreal pagoda
#

it says "Make sure your Discord widget is turned on in your server settings. To enable widgets, go to your discord server settings and enable it under Server Widgets" when i press generate invite

sturdy swan
long ferry
#

this is support

surreal pagoda
sturdy swan
#

@long ferryi think u have a headache when ur a mod in top.gg

sand quartz
#

@long ferry sorry for the ping but can i edit my description even after submitting ?

sturdy swan
#

@long ferry why article.markdown-body instead of body element on cringe.dev

sand quartz
#

lmao

sturdy swan
#

no dont ping

#

type alredy one person has pinged her right

long ferry
sturdy swan
blazing basin
sturdy swan
long ferry
#

for real though change channels please

sturdy swan
#

why are they trial mods tho they are not even active to get role

sturdy swan
sturdy swan
#

and take

ruby moth
sturdy swan
#

44

ruby moth
sturdy swan
#

Slow but still good so far

ruby moth
#

hmmm

sturdy swan
#

What’s ur bot c

ruby moth
sturdy swan
#

Let’s move this to general

ruby moth
upper rune
#

How will I know if my bot gets approved?

sturdy swan
#

Hey my bot got approved a while ago but its not coming up when I search it

long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

sturdy swan
versed tulip
#

The thing is, I'm a top.gg user and I want help for a somewhat undesirable and annoying situation.
I changed the name of my bot recently. but in the responses to reviews that I always reply to users, the name cannot be edited
can you delete the responses I gave to reviews or even the reviews themselves?
please, thank you

upper rune
sturdy swan
versed tulip
#

I would like them to delete the response to these reviews I wrote

gentle spruce
#

Pega no meu pau puta que pariu

#

:(

#

I am very sad today

versed tulip
floral mauve
#

hey so I want to advertise a server and I went to 'add server' and scrolled through the list and didn't see the server I was trying to do

sturdy swan
#

Is that normal ? Xd

long ferry
#

refer to pins

sturdy swan
#

Thx

mint schooner
#

Queue was empty

long ferry
#

queue times change

mint schooner
#

My bot was reviewed within 2 days

rich stump
#

hey, i need some help with this DSL bot

#

this is today , yesterday DSL was changing their pfp twice every minute!!

long ferry
#

read pins

rich stump
#

okay, ty!

blazing basin
#

or disable it's logging and use mee6's/dyno's

rich stump
rich stump
long ferry
#

I actually wanted to inform carlbot support about that

#

but yk

#

premium support :)

#

only for patreons

#

so thats great

blazing basin
rich stump
#

🤨🤨

floral mauve
#

hey so I want to put my server on top.gg but when I click 'add server' I scroll through the list of servers and don't find the one I want to post

spark plinth
floral mauve
#

let me try that as I might have forgotten about that

spark plinth
#

tried loggin out and back in

#

still not there

floral mauve
#

yeah, I added the bot but nothing

spark plinth
#

oh damn wow mine just started working

floral mauve
#

huh, what did you do

spark plinth
#

I just went to add->add server and it all of a sudden showed my servers

#

it's been broken for a week and it just now started working like 1 minute ago

#

wonder if a dev is watching lol

floral mauve
#

hmm, still nothing

spark plinth
#

I clickedo n my server and invited the DSL bot and then it looks like it's listing it now

floral mauve
#

I did that but still nothing

woeful oxide
#

hello

blazing basin
#

up to 365 days

#

Yeah probably best to do that then

long ferry
#

last approval on 28 10
last delete on 26 10
last decline on 25 10

#

nothing of a year

blazing basin
long ferry
#

what bot are you exactly referring to

#

which id

#

Helix

#

approved 2 days ago

#

you didnt had your dms enabled then

#

it is, might not show up in search

#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

agile prism
#

How Long Does It Take To Reply?

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

agile prism
#

Thx mate, ! @long ferry

lavish burrow
#

I'm trying to transfer my bot page to another user, but it's not doing anything

long ferry
#

you cannot transfer it to another user

#

that feature isnt intended for normal users

lavish burrow
#

So how should I do it?

sturdy swan
long ferry
sturdy swan
#

How can i make the vote command that if i voted in top.gg it do something in discord

polar night
#

how long does it usually take for a bot to get approved by the top.gg team?

dapper trench
#

Why do I always receive this error message when I create a new announcement on my discord bot page?

long ferry
#

we're aware of issues related to announcements

hidden rootBOT
#

@polar night

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

tough helm
#

I don't know why it doesn't load my discord avatar in the web

sturdy swan
#

dblissues

#

I can’t use command

midnight knoll
long ferry
#

contact the reviewer

sturdy swan
sly prism
#

Do you take the developers guidelines from discord into consideration when reviewing bots?

sly prism
#

Because discord declined a friends bot because he's using youtube to play music, i think many of the bots on topgg then wouldn't be allowed to stay

blazing basin
blazing basin
sly prism
sly prism
stoic socket
sly prism
#

Oh sorry

stoic socket
sly prism
#

Thank you for completing the application verification process thus far. I want to confirm that we're denying your verification request due to some concerns regarding your bot’s operation as it acts against our Developer Policies and our Terms of Service.

In this case, it appears your bot offers functionality that violates a provision in our Developer Policy. Under the Policy, you agree to not use the APIs in any way that doesn’t comply with all applicable laws, regulations, and third party rights. While we cannot share specific details regarding the functionality in question, our review found that your bot infringes on this portion of the Policy. You can learn more here: https://discord.com/developers/docs/policy#don’t-do-anything-illegal-harmful-or-otherwise-not-cool

Note that this cannot be appealed in any capacity, nor would any changes to your bot allow us to move forward with verification. This does not prohibit you from verifying a different bot in future, and we encourage you to be mindful of the Developer Policy in the future.

Discord Developer Portal

Integrate your service with Discord — whether it's a bot or a game or whatever your wildest imagination can come up with.

#

Will topgg follow this?

long ferry
#

We're still in discussion regarding this

#

there's no information on this yet

sly prism
#

Oh okay.

long ferry
#

We're just waiting for an official confirmation by discord

sly prism
#

Maybe you don't know that yet.

blazing basin
sly prism
#

Why not?

long ferry
#

We're still unsure on how we would handle that, one way would of course be declining bots using these ways to get audio for music

sly prism
#

I think almost any music bot uses youtube

long ferry
#

Yeah we're aware

#

just not sure how we'd handle bots on the site

sly prism
#

Because theyre arent alternatives

blazing basin
sly prism
long ferry
#

There's going to be an announcement regarding that aswell

blazing basin
#

I just have to follow their terms

sly prism
blazing basin
#

I use it

#

Do note get written permission from the radio station's management first

long ferry
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We will inform users regarding changes towards how music bots are handled in advance before actually enforcing it

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So that users have time to prepare/change their bots accordingly or at last, decide to remove their bot off of top.gg if they wish not to

sly prism
blazing basin
sly prism
long ferry
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probably

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as thats both using youtube in a tos violating way