support

[muted terrace]

can i dm you about this?

[long ferry]

sure

[muted terrace]

alright cool cool

[ruby moth]

Does keeping these kind of profile pictures to bots
violate any kind of terms??

[long ferry]

seems fine

as long avatars are not violating terms of services (gore, cp etc) nor are nsfw, it's fine

[ruby moth]

okay
Thx.

[hazy jewel]

hey i add discord bot on top.gg from a month but it not approve and not sowing in #mod-logs help me

[long ferry]

added on the 2nd

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

k

@errant radish

why the name of peples here z?

[hazy jewel]

what

[long ferry]

you have added your bot on the 2nd of october

almost a month

[long ferry]

hoisting

[sturdy swan]

ohk

[hazy jewel]

how many time its take

[sturdy swan]

my bot

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

i am not able to vote

it

and my frnd

[long ferry]

elaborate

[gentle trout]

Hello I have a problem with the voting reminders with the soccer guru bot

Whenever I press "remind me" it says there's a problem or something and I can't press it again

[long ferry]

might be related to your browser

[sturdy swan]

how can i chng my discord support server link of bot

[long ferry]

on your bot page settings under support server url

[gentle trout]

What do you mean

[long ferry]

try a different browser

[gentle trout]

Um

[spiral frigate]

why does dank memer's url is /bot/memes should it be /bot/id?

[long ferry]

certified bots are able to create vanity urls. Though certification is deprecated and you no longer can get it

[spiral frigate]

ah

ty

[sturdy swan]

why it's not showing the reviews

[gentle trout]

So how is the browser the problem exactly?

[long ferry]

caching issue

[long ferry]

incompatibility

[minor cypress]

How to get the DLB api?

[gentle trout]

So I shouldn't use Google chrome?

[onyx sigil]

I also have a question, how long do I have to wait for my bot to check that it has been 13 days since I posted it.

[long ferry]

it should work with google chrome

[long ferry]

dblupto

[hidden root]

@onyx sigil

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[gentle trout]

That's the browser I use, the vote reminder shows an error

[high spire]

Why isnt my bot showing up in searches? And yes it is approved.

[pliant mauve]

currently a site issue

[high spire]

Ok, so does it just take a while for it to start to show up in search or is it just not going to

[pliant mauve]

It may take a while

[high spire]

Ok, thanks!

[gentle trout]

???

[fluid kiln]

ı cant edit my bot profile why?

[long ferry]

check your other fields for marked ones

[feral wasp]

where is bot commands

[winged turret]

hi 216736184750178304

[feral wasp]

@vernal sail

[stoic socket]

they're kicked

also try not to ping them its not needed

wrong channel

[nimble summit]

We love dllscord

[winged turret]

yees

[nimble summit]

haha

[fluid kiln]

I don't fully understand, what should I do?

[long ferry]

Make sure you're meeting all the requirements on the fields

check if there's any marked ones

[fluid kiln]

I filled out all the requirements and I'm sure it's error free

[long ferry]

are you forcing a theme? see last option

[fluid kiln]

yes i chose it to be dark theme is it related to that?

[long ferry]

are you using css in your long description?

[fluid kiln]

no

[long ferry]

you can only force themes when using css

[fluid kiln]

oh okey

thx for help ^^

worked

[quaint jay]

Do you guys have any other way than clearing cache to login and vote because clearing cache didn’t work for me

[urban cypress]

help?

[sturdy swan]

https://dontasktoask.com

[urban cypress]

ok...

sooo

its about the 403

idk what to do

any way to fix it?

....

[long ferry]

known issue

no fix

[urban cypress]

whut

really?

[long ferry]

yes

[urban cypress]

dam...

[potent sonnet]

my bot was authorized on top.gg but when I search for it on the site my bot doesn't appear I can only access it through the link!

[stoic steeple]

If we are not allowed to withdraw money from vote credits, then in the end the money still goes back to top.gg by auction

[stoic steeple]

it takes a bit to show up, it took my bot a whole day

[potent sonnet]

okey

thanks

[gentle trout]

Do you guys have issues with vote reminders?

I was told it has to do with the browser

But I didn't really receive an explanation

[stiff plank]

hai @zinc oracle please check dm

[sturdy swan]

how can i add image

[sturdy swan]

same

[rich harness]

My bot

404 ?

[winged turret]

okay

[pliant mauve]

@weak willow #memes-and-media please

[weak willow]

mb

[safe hollow]

I get a 403 error when I try to add my server

[long ferry]

known issue

[quaint siren]

I can't edit my description, I keep clicking save, nothing happens

[mystic lotus]

Hello, in top.gg my bot page does not update even the server and vote counter, how can I solve it? I already did refresh data without any solution

[long ferry]

dblservercount

[hidden root]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[long ferry]

and the vote counter is a caching issue

[humble gust]

Any workaround for the announcements?

[long ferry]

nope

[humble gust]

Is it worth like trying again later or are they completly broke

[plucky elbow]

@elder flicker is promoting crypto scams in dm

[long ferry]

well without proof

[plucky elbow]

got already banned(?) while I was doing the screenshot, sorry 😅

[long ferry]

nah left

now banned

[plucky elbow]

alright, thanks a lot :)

[tight bison]

Yea... I don't think a country flag for unknown exists. Unless you make a custom flag (e.g. a rectangle shape and dump a question mark in the middle of it)

Source: Bot Analytics

[sturdy swan]

@cyan flint

[cyan flint]

me

[stoic socket]

you

[sturdy swan]

My bot doesn't recieve the reviews .I already refreshed.

[long ferry]

caching issue

[fluid kiln]

hello, my old profile picture appears on the site, what should I do to update it?

[long ferry]

logout and back in

[sturdy swan]

since 1 month.I already asked the users ,when they wrote their review ,they told over 1 month :c and its not the first review

[long ferry]

Its a caching issue, cant help

[modern forum]

idk why i cant submitmy bot

[long ferry]

more input

what does not work

[lethal cedar]

ID: 766248772849106945

[silent charm]

629063967905415176 scam

[sturdy swan]

My Bot 😥

[steady ermine]

hey @long ferry

or anyone

@steady finch

[steady finch]

id?

-b 629063967905415176 nitro scam

[wild stone]

That user is already banned...

That user is already banned...

[steady ermine]

OH

noice

[steady finch]

can you give me the user id?

[cerulean quarry]

where may I write for unban request?

[cobalt sleet]

Dblappeal

[hidden root]

@cerulean quarry

How do I appeal?
For more information about how to appeal you can view this article.

[cobalt sleet]

You were banned?

[cerulean quarry]

My frnd got banned

[cobalt sleet]

Ok

Send them the link to the article above

[cerulean quarry]

Okay

[sturdy swan]

@cobalt sleet could i have some help please

[cobalt sleet]

What's the issue?

[sturdy swan]

i got declined because my admin panel 'didnt work'

it works fine

[cobalt sleet]

Contact the bot reviewer

[sturdy swan]

its because you need to run a!givepanelaccess

i dont know who it is

[cobalt sleet]

What's their name?

[sturdy swan]

oh its nom

whos that

[cobalt sleet]

@cyan flint

[sturdy swan]

ok

should i dm?

[cobalt sleet]

Yes

[sturdy swan]

ok

[cobalt sleet]

Send her a dad joke too. She loves those.

[sturdy swan]

ok

like what

[vital comet]

what?

I Didn't Do Anything On The Site

:/

[cobalt sleet]

Are you using a VPN or hosting your bot on your PC / local network?

[vital comet]

Do You Know Turkish?

[cobalt sleet]

No

[vital comet]

Is There Any Authorized Person Who Speaks Turkish?

[cobalt sleet]

You can try asking @cyan palm

[vital comet]

@cyan palm Bakkar mısın

Bilerek Böyle Yazdım Obür Türlü Kuş Çıkıyor

Gelince Beni Pinglersen Sevinirim

[cyan palm]

@vital comet merhaba sorun nedir?

[vital comet]

Hiçbir Şey Yapmadığım Halde

Telefondan Bot Eklemesi İçin Başvuru Yaptım PC Geçtim Banlanmışım

[cyan palm]

Vpn kullanıyor musunuz

[vital comet]

Hayır

[cyan palm]

Ratelimit genelde kalıcı olmuyor, ne kadar zamandır böyle?

[vital comet]

daha yeni girmiştim siteye önceden böyle miydi bilmiyorum

Baktığım 15DK Olmuş Şuan

[cyan palm]

muhtemelen 2-3 saat içerisinde düzelecektir, anladığım kadarıyla siteye girmenizi engelleyen aslında cloudflare. Eğer düzelmezse tekrar benimle iletişime geçebilirsiniz

IP yenilendiğinde de sorun düzelebilir, eğer statik ip kullanmıyorsanız modeminizi resetlemeyi deneyebilirsiniz

[sturdy swan]

I need help

My bot names is not comeing idk why ?

coming*

this one

It got approved tho?

@cyan palm

[cyan palm]

Known issue. You can tryo to edit and save your bot without any changes and check after few hours to see if it's fixed.

[hot isle]

hata alıyorum

[stoic socket]

It Isn’t instant

It takes around 24 hours for it to come up in search

[cyan palm]

başka bir tarayıcı ile deneyebilir misiniz?

[stoic socket]

Due to a caching issue

[hot isle]

tabiki

[unkempt rampart]

how long do i wait

[cyan palm]

dbl upto

[hidden root]

@unkempt rampart

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[barren viper]

what do I do, it keeps showing up!!

help

[jaunty jacinth]

I need a lil help

[stoic socket]

https://dontasktoask.com

[cyan palm]

try with a different browser

[sturdy swan]

ama put that link as my daily message

lol

@barren viper tu parl francais?

[barren viper]

no, i'am portuguese, i'am brazilian guy

even my english is bad

[sturdy swan]

oh ok

[torn saffron]

hello

error, when i want save

[jaunty jacinth]

My bot request got declined.
Some guy used my bot command excessively to exploit it and hence there is a temp ban on my bot.
That's why bot didn't work....

What should I do now?

[barren viper]

How do I know my bot has been approved?

[grand ravine]

nome verde + ping do @hidden root

[barren viper]

bgd

[little juniper]

It took me 4 days to contact my to bot top.gg And no one can answer me

Someone help me plz 🥺

[sturdy swan]

So, running into an odd issue. We've got a bot that assigns roles based on subscription levels. When a user clicks on a link in Discord, it has them login to Discord before they subscribe. This has worked fine for, 12+ months. Today, it seems to be creating a login "loop" on iOS devices? Anyone else running into this today?

[sturdy swan]

it only happens if the link is clicked on through Discord. If they navigate there directly in a browser, it works fine

[rain apex]

is it intended for searchresults to be completely random order instead of sorted by votes ?

[hollow oak]

help. am trying to upload my bot but when i add the client id it says it's not public even tho i set it to public

[sturdy swan]

This isn't discord support...

[zinc jackal]

hey i cant find the bot Reviewr Mac can any one help me

[cobalt sleet]

Heyo

Is me

My DMs are open

[zinc jackal]

ok

[grand rover]

Hi, I can't DM reviewer Tafina. I have some questions about his reviews. My help command works i don't understand why it's refused

[zinc oracle]

Do you have dms disabled?

[grand rover]

No

[zinc oracle]

@steady finch

[steady finch]

Hi

My dms are open

I'll dm you

[sly prism]

I think the api isn't working

If i send my guild count it doesnt update

but it worked before

[cobalt sleet]

#topgg-api

[sly prism]

it worked before, is it down?

[old heath]

How do i check bots i have submitted

[old heath]

I had that error too its the cloudfare that that site uses use a diffrent browser

[coral reef]

dblbots @old heath

-bots 785354417661935716

[wild stone]

emortaryscary#2003

Bots

@sweet depot
@glad briar

emortaryscary#2003

Bots

@sweet depot
@glad briar

[coral reef]

there you go

[old heath]

Oh

Also

I want to make it where you unlock a command when you vote for my bot

[violet tapir]

#topgg-api

https://docs.top.gg

And #development

[old heath]

Work with discord.py rewrite

[stoic socket]

yep it works with that

also lets move to #topgg-api

as its api help not website help

[silver crow]

does web command like web, wikipedia have to use locked nsfw?

[stoic socket]

try and restrict NSFW outputs as thats a reason for decline

If it allows NSFW responses then lock to NSFW only channels

[silver crow]

very illogical

ok i will delete this command

[steady finch]

if it shows any images of nsfw we will decline it for nsfw outside of nsfw channels

[silver crow]

due to the low number of users

[silver crow]

What are you looking for in the wikipedia command?

So it has to be locked?

[steady finch]

wikipedia command doesn't need to be locked for nsfw channels

but dont show any images in it that shows nsfw content

[silver crow]

Like only text?

[steady finch]

yes

i'd recommend you just making it send text

[stoic socket]

basically what i tried to say

[silver crow]

You speak I don't understand

[silver crow]

ok thanks for the input

[stoic socket]

it won't appear straight away

it tends to take around 24ish hours to appear on search due to cache

[modest shuttle]

Ok , Thanks Bro

[silver crow]

[turbid forge]

[sturdy swan]

i water my bot but it doesn’t grow

pls help

[cobalt sleet]

Dbl support

[hidden root]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[uncut kraken]

Is it possible to use emojis on announcements? I cannot save/publish an announcement right now 😦

[cobalt sleet]

Yes you can use emojis. Announcements aren't working right now due to a site issue.

[uncut kraken]

All right, thank you.

[woeful nebula]

Mine grew 2K users in 3 hours since the launch. #B64toTHEmoon

how much time is it going to get my bot accepted?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[stoic socket]

cc @pliant mauve

sorry for only pinging you

[pliant mauve]

no worries

[pliant mauve]

id please?

[stoic socket]

most other mods are either on mobile or are dnd

or gaming

[low matrix]

he left

902145312930533396

[pliant mauve]

thanks

[weak scaffold]

how can i know when did i submit my bot on top.gg?

[pliant mauve]

https://i.imgur.com/qGDhqnL.png

[weak scaffold]

thank you ^-^

[sturdy swan]

@somber parcel

hello someone advertised me via dm

[stoic socket]

also try ping mods rather than cms ^^

[sturdy swan]

oke?

[stoic socket]

@long ferry

ah shit you're on mobile

[long ferry]

Am sleep

[stoic socket]

cc @pliant mauve

sorry for pong again

[sturdy swan]

yes

[pliant mauve]

id please?

[sturdy swan]

ok

683785461709144197

[pliant mauve]

ty

[sturdy swan]

I know... As a bot developer, I was curious if anyone else was having the issue

Will you ban or be kicked out?

[pliant mauve]

already banned

[sturdy swan]

ok

bye

[upper sierra]

is there any way to change the icon?

[woeful nebula]

I’m starting to see this issue on my iPhone 12.

[woeful nebula]

Maybe if you change the applications icon?

[icy musk]

Yep! It fetches your discord bot/server icon. Try clicking on Refresh Data

[upper sierra]

i already changed it lol

alrightt tyy

[icy musk]

Lmk if it works 👍

[upper sierra]

it works tyy

[icy musk]

Glad it worked!

[sturdy swan]

@pliant mauve

I'll ask something, I got a bot approved by top gg. I have a bot for 77 servers, can I be added to this server?

[pliant mauve]

we no longer add approved bots in this server

check the pins for more info

[stoic socket]

if you don't want to scroll

[sturdy swan]

ok

[dreamy iron]

how do i fix this
Something went wrong
Make sure your Discord widget is turned on in your server settings. To enable widgets, go to your discord server settings and enable it under Server Widgets

it is already enabled

and im still getting that error when i try to make a new invite

[long ferry]

Did you add DSL? Are your server widgets enabled?

[dreamy iron]

yeah

it made a invite that i see in logs

but it wont update

[long ferry]

Does dsl still have perms?

[dreamy iron]

yes

all perms

and yes widgets are on

[long ferry]

Oh yeah, then update the URL manually

[stoic socket]

random question but is it ok if i do a mini survey in this server on peoples fav christmas songs to add to my playlist for my bot?

[dreamy iron]

dosnt work

already tried it

[long ferry]

What's your server id

[dreamy iron]

846191460457906186

[raw verge]

I've added my bot using the new bot button and went through all the steps. Is it now in the process of waiting to be verified?

[long ferry]

Manually create an invite, then use that one

See if that works

[dreamy iron]

i did, it updated on the edit page

[long ferry]

Dblupto

[dreamy iron]

but not on the join page(uses the invalid one that has been invalid for months)

[hidden root]

@raw verge

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[raw verge]

oh, thanks

[long ferry]

Oh yeah that's a caching issue, should be updated after a while

[dreamy iron]

ight, thanks

[long ferry]

Can confirm the one I'm joining through is valid, so just caching then

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[stoic socket]

[dreamy iron]

lmao it just updated rn without having to clear my cache

thanks again

[sturdy swan]

GG

[shadow sluice]

gg

[stoic socket]

Gg

[sturdy swan]

hm

[twilit fox]

hm

[royal junco]

Hi

[weary oriole]

Random DM's moment.

[stoic socket]

@pliant mauve cringe ^^

[pliant mauve]

id please?

[weary oriole]

812754820640276500

[pliant mauve]

thanks

[weary oriole]

Mhm.

[acoustic coyote]

how did 897703572244930561 get approved? its impersonating another bot and malicious intents

this bot needs to be removed

it also isnt legal because it breaks youtube apis tos

all g taken down now

[sturdy swan]

Greetings to all. Why wasn't my bot invited here? Although, it was confirmed :

[minor halo]

How can I make a bot?

I am not able to find any option on top gg

[sturdy swan]

how does one invite the top.gg bot?

[zinc oracle]

you cannot make a bot with top.gg, we are a botlist not a bot creation tool.

[zinc oracle]

bots are not added here

[zinc oracle]

what bot? dsl?

[sturdy swan]

Mhm

[sturdy swan]

you cannot create one on top gg, create one at discord developers.

[minor halo]

Can u send link?

[zinc oracle]

https://top.gg/servers/invite

[sturdy swan]

cheers

[minor halo]

[sturdy swan]

for more help, check this awesome site! https://discord.com/developers/docs/intro

[minor halo]

Ty

[sturdy swan]

ok

👌

[jovial otter]

Bot was approved, but I can't find it on the website, what am I missing here?

[sturdy swan]

https://top.gg/bot/{client_id}

replace the client_id with your actual bot's id. without {}

[jovial otter]

ah okay

[sturdy swan]

without {}

[jovial otter]

I don't see any {} what are u talkin about

[sturdy swan]

example:
https://top.gg/bot/99999

[jovial otter]

ah

got it thanks

[sturdy swan]

👌

[pseudo nest]

I deleted my bot to update the profile pic of it, but i lost the long description so i don't have that anymore. Is there a way I can find my old long description?

[sturdy swan]

well they log bots on #logs so maybe ges

yes*

[pseudo nest]

nvm i also posted it on dbl and it was there

[sturdy swan]

alr

[zinc oracle]

You can just got refresh data to update your pfp.
Readding your bot to do something we have a feature for is kind of spamming queue

[sturdy swan]

why do you ask for app id the discord page keeps making me SPAM LOGIN

[sturdy swan]

so they can fetch your bot's data

omg the spam login is annoying

[stoic socket]

Mobile?

[sturdy swan]

yes

[stoic socket]

iPhone by any chance?

[sturdy swan]

XR

[stoic socket]

Yep

Known issue

Not a top.gg issue though, an actual discord issue

[sturdy swan]

how to fix

[stoic socket]

Check pins

[sturdy swan]

OMG THIS IS HARD TO FIX

[bronze silo]

Can any moderator delete my this bot kindly,
823572854947708928

[sturdy swan]

why

[crude ocean]

Hello! Any available developers online? I'm try to find why my announcements are not working and I checked the network tab for the headers and responses, turns out I'm getting a 403 status, any idea why?

[sturdy swan]

probably

[crude ocean]

yeah I am aware of it but the thing is it's been like this for quite a while now and I'm trying to like provide something that may or may not be of help to them resolve the error soon

cause I can't announce that my bot is discord verified already haha

it's stuck on* the not verified announcement XD

[gleaming sky]

unable to submit

[bronze silo]

Broken

[sudden breach]

YAY MY BOT GOT APPROVED

[last vine]

I can't edit my own bot

[sudden breach]

Why does my bot not show up in search?

[pliant mauve]

current site issue

[sudden breach]

So it will update in a few hours I am guessing

[pliant mauve]

there's no eta

[sudden breach]

Oh

oik

np

How do I get a custom top.gg/ page domain? like i think dank memer has top.gg/bot/meme or something like that

[limpid fractal]

your bot needs to be certified, which no longer is possible to obtain

[sturdy swan]

hi

i had a problem with adding my server

[compact nebula]

Why won't top.gg update my bot's avatar? I've changed for ovet a week now.

[pliant mauve]

dbl refreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

[compact nebula]

Thanks! Forgot about that button.

[pliant mauve]

no problem :)

[sturdy swan]

i removed my server because i am too lazy to press refresh data and try to add it back, but it is not in the add a new server list. id of the server is 889339400377475093

click refresh servers do not seem to work either

[compact nebula]

Lol i forgot where that is

[pliant mauve]

on your bot's page

https://top.gg/bot/new

[compact nebula]

Yeh i am there

[pliant mauve]

yes

[pliant mauve]

on the right side the button should be there

[sturdy swan]

i have a problem with adding my server to top.gg

if i had removed the server before, can i add it back again?

[sudden breach]

I think so

[sturdy swan]

but my server doesn't appear at the server list when i try to add a server

889339400377475093 is the id of the server i had just removed

[compact nebula]

Nope, not seeing that

I even checked on mobile

[pliant mauve]

are you logged in or are you the owner?

[compact nebula]

I am

[sturdy swan]

where is my server i had just removed?

[sturdy swan]

ya same

it's optional

you can leave it blank

[compact nebula]

You can maybe check on your bot?

[pliant mauve]

if you have a server on top.gg, you can link it there

it optional

[pliant mauve]

bot id please?

[sturdy swan]

Please also make a channel of logs of accepted bot

and why they accepted

reason

[pliant mauve]

there is. But currently hidden due to some issue

[sturdy swan]

Issue?

What type of

[pliant mauve]

mass ping

[sturdy swan]

How Ping?

[pliant mauve]

ping

just ping

[oak ginkgo]

whyh

are the votes not ordered in an arragended manner

[compact nebula]

Oh ik why

[pliant mauve]

not certain

[compact nebula]

Also

Top.gg has my user id wrong

[oak ginkgo]

will it be fixed soon>

[compact nebula]

https://top.gg/user/8082016926521032704

My id is 503215722407657478

[pliant mauve]

yes

[oak ginkgo]

ok good to know

[pliant mauve]

it's actually not the same with discord id

[compact nebula]

Oh

It isnt

[pliant mauve]

then leave it blank

[compact nebula]

688256825069666395

[sturdy swan]

what r u trying to search for

[rare shadow]

a server

https://top.gg/servers/839706947807870987

[pliant mauve]

known issue

[rare shadow]

is there a fix?

[compact nebula]

Here 688256825069666395

[pliant mauve]

none atm

[rare shadow]

ah alr

[pliant mauve]

not sure why cant you see it.

[compact nebula]

[wispy walrus]

Does the https://top.gg/search page take some time to show newly added bots?

[sturdy swan]

yeah

[wispy walrus]

oh alright

[sturdy swan]

👌

https://top.gg/servers/889339400377475093 (i can't add the server back)

known issue

[modern forum]

why i cant submit my bot??

i am clicking the submit btn but its not submitting

[cobalt sleet]

Make sure there aren't any form validation errors

[plush sonnet]

hi... how fast i can post guild updates?

[modern forum]

there isnt

[bronze silo]

Remove my role I deleted my bot

[plush sonnet]

@cobalt sleet please change my nick to Zen sorry about hoisting and ping too

[bright cosmos]

top.gg down?

[sturdy swan]

no

[bright cosmos]

i cant vote

[sturdy swan]

yes there are glitches

still

?

@cobalt sleetMy bot is still not in top.gg

[keen mulch]

Im getting server widget error while creating invite but i have it on ;-;

[sturdy swan]

it will take some time to load new bots.

[sturdy swan]

from yestaday

da

not sure then

[civic smelt]

Hey we renamed our bot from Jamble to Evie

How can I get the page https://top.gg/bot/807543126424158238 to reflect this?

[sturdy swan]

By following this image!
https://images-ext-1.discordapp.net/external/aF9EYQYtqQdCRB-xOfWa1khfaqyXF_mdnRQQLsTbcNU/https/media.discordapp.net/attachments/396848636081733632/888856519892926514/Screen_Shot_2021-09-18_at_20.26.47.jpg

[civic smelt]

tysm

[sturdy swan]

[civic smelt]

wait stupid question but i cant find that anywhere, i thought i knew where it was

[keen mulch]

^^ help;-;

[sturdy swan]

on your bot's page, upper right button

[keen mulch]

Help me :/

[sturdy swan]

press edit

then find creator controls

[civic smelt]

doesnt exist

[sturdy swan]

scroll down until you find it

weird

try finding it in all buttons

[civic smelt]

ive clicked everything

[sturdy swan]

oh

[civic smelt]

do i ping a staff member?

[sturdy swan]

my bad you shouldn't click edit

[civic smelt]

o

[sudden breach]

How do I add vote logs in my server

whats the name of the bot

[sturdy swan]

#topgg-api

[sudden breach]

i want to use the default bot

[sturdy swan]

below edit you should see refresh data

[keen mulch]

Am i invisible?

[civic smelt]

yes'nt

[sturdy swan]

sorry, what was your problem?

[keen mulch]

This

[sturdy swan]

maybe come back in a few moments. it takes time to topgg fetch the new data

ig

[sturdy swan]

ss?

[keen mulch]

Ok wait pls

[sturdy swan]

alr

[worldly ice]

Is it possible to add a second owner anymore?

If so, how

[keen mulch]

@sturdy swan

[sturdy swan]

you cant, its team

[civic smelt]

Hey @real laurel how do i refresh my bot's page on topgg, it hasnt updated yet since i changed the pfp and name

[keen mulch]

@sturdy swan

[civic smelt]

wait

[sturdy swan]

https://dev.fandom.com/wiki/DiscordIntegrator/instructions

[civic smelt]

Like seriously

[real laurel]

@civic smelt refresh data

[sturdy swan]

`
How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!`

[civic smelt]

It's not there

like ever since the redesign ive been so confused

i like the consumer end of the redesign

just all the admin actions

are impossible to find

[real laurel]

hmm

u rite

not there

devs must have forgotten it LOL

[sturdy swan]

[civic smelt]

smh

[real laurel]

i'll put it in the todo

[civic smelt]

lol

can i atleast goto an old page?

is that possible

[echo whale]

@pliant mauve Hello sir/mam

[civic smelt]

did you guys like re write everything lol

[sturdy swan]

leak the api routes so I can make my own redesign

[sturdy swan]

no

[pliant mauve]

yes?

[civic smelt]

you can do that your self

[sturdy swan]

Ok

[sturdy swan]

*devs must have forgotten it

[civic smelt]

this screenshot looks new tho

[sturdy swan]

yeah

[civic smelt]

alright well imma go back to adding more eco commands and trying to find an alternative to youtube. maybe sc

[sturdy swan]

gl

[echo whale]

I saw that you are the reviewer of my bot Rockband I am extremly sorry it was opened in both of the platform by mistake can you please review it once now.

[pliant mauve]

Sorry, I can't. You will have to re-submit your bot and wait again

[echo whale]

Ok Thank You

[civic smelt]

cosmic just hit him with the wait another 5 years

lol

i remember my bot in the approval stage. it took forever, every morning i would wake up and check

but when it did

i was excited

[pliant mauve]

dbl support

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[pliant mauve]

[echo whale]

With this I applied for 3 rd time :(

[civic smelt]

hold on lemme just reply to a message in another channel....

but seriously

[sturdy swan]

hey cosmic can I make my own redesign of the site
like is reverse engineering the (shit) topgg api allowed?

[pliant mauve]

not really sure about that.

[civic smelt]

go ask in #staff-chat

cause i wanna know too now

[wispy walrus]

Why does it say no bots, i have 3 bots added in top.gg

[sturdy swan]

must be an bug

[pliant mauve]

@civic smelt #memes-and-media please

[civic smelt]

it was a bruh sticker but im moving to #general, have a good day

[echo whale]

@pliant mauve Can you tell me what's the maximum ammount of applying

[pliant mauve]

applying for bots?

[echo whale]

yes

[pliant mauve]

no maximum

[echo whale]

Ok Thank You Have a nice day

[pliant mauve]

you mean like how much bot can u add on the site right?

or is it the decline?

[echo whale]

No How many times can I apply a bot if it gets declined

[pliant mauve]

oh I see. Kindly read #rules-and-info regarding that

[echo whale]

Ok Thank You Gave a nice day ahead

[pliant mauve]

np :)

[last vine]

Why can't I edit my own bot?

tho logged in

[hot grotto]

I have problems with bot avatar

[sturdy swan]

why cant i see the servers

[hot grotto]

and what's wrong with ur search

[last vine]

maybe Known issue

[last vine]

same happened with me

[sturdy swan]

hmm

@small lanternwhat is this bot?

[last vine]

Discord Server List

[sturdy swan]

oh

Hello

Is there any way to track who voted for my bot on top.gg?

Also....where can I find the top.gg api docs?

[pliant mauve]

https://docs.top.gg and #topgg-api

[spring fiber]

is there a way to report users for fake reviews

[sturdy swan]

My bot got yesterday approved but is still not in the database and cannot be invited by anyone. My bot is 897894024709537824

[chilly cosmos]

When i added my discord webhook url in my bot page and tried to send test message nothing came.. Can someone help me

[obsidian locust]

The problem is from your code

[shut shore]

For some reason my server doesn't have an icon

[mortal wing]

0.https://top.gg/bot/897894024709537824 its there

[sturdy swan]

nvm thx

[royal junco]

Anyone can please change my nick name to Rover

??

[sturdy swan]

@pliant mauve

please check https://imgur.com/mGJbaAz

[pliant mauve]

hop on my dms

[sturdy swan]

ok

[chilly cosmos]

wdym

[hot grotto]

Why I can't found my bot in search?

and I don't see bot avatar
https://top.gg/bot/898473532881764372

[obsidian locust]

Click on refresh data button

[hot grotto]

where is this button?

[obsidian locust]

When you are on your bot's page

[obsidian locust]

Supposed to be there

Wtf

they removed the buttons

or it's a bug

[hot grotto]

yeah, I remember the refresh button but now I can't found it

[modern forum]

idk why am i not abhle to submit my bot?

i clicked the submit button but its like just defering but nothing happewns

[sturdy swan]

Make sure you complete every form's requirement.

[modern forum]

i did

[hot grotto]

show the error

[sudden breach]

also why does my server count not show up on the site

[modern forum]

seee

@cobalt sleet

[hot grotto]

try to disable adblock, refresh the page pressing ctrl+f5

[modern forum]

i dont have adlock

[hot grotto]

try to add support server link

[sturdy swan]

Hi folks, I’m quite new to the auctions, is there a reason why I can’t place any bids right now?

[sudden breach]

my bot is added

why does it say this

@sturdy swan you got the same issue?

[sturdy swan]

Oh no, for me it just doesn’t allow me to set the bid amount or press the bid button.

[sudden breach]

oh

anyone else tht cna help me

[sturdy swan]

must be an bug

[sudden breach]

ae

[sudden breach]

*and approved

[sturdy swan]

@real laurel @pliant mauve do you folks know more?

[real laurel]

auctions seems to be a bit borked

99% sure it's known by our auctions team

[sturdy swan]

Alright mate, thank you :)

[woeful nebula]

Is there a list where I can see my bot’s number in line?

[mortal wing]

No

[royal junco]

hm

[eternal tangle]

can anyone say why doesnt

doesnt work?

[pliant mauve]

current site issue

[eternal tangle]

hm

so i cant add images?

is there any other way i can add images?

[pliant mauve]

not atm

[eternal tangle]

oh ok

[modern forum]

guys wtf i am not able to submit my bot

[long ferry]

That's an album link

Not an image

Right click the Imgur image, then copy image url

[modern forum]

@long ferry i cant submtit my bottt

[long ferry]

Doesn't help much

What does not work

[modern forum]

wehn i click the subit btn its just like defering but nothing happens

[long ferry]

Clear cache and cookies

[modern forum]

how?

nvm kk

[eternal tangle]

Ohhh ok

[eternal tangle]

Nope image link

[long ferry]

That's an album link

As it does not have an actual file extension

Which will not embed as an image

[eternal tangle]

oh ok

[modern forum]

i tried

still did not work

@long ferry

i cleared my cahce still no work

@somber parcel help me pls

[eternal tangle]

also why am i not able to

edit my page now?

??

[last vine]

if you use html tags in long description once check they maybe wrong

and try again

[eternal tangle]

oh wait nvm

i can now

[last vine]

click on three dots

[long ferry]

@modern forum stop pinging every single staff member

Open your inspect element console, then check the network tab

Find the request that failed after pressing submit

[eternal tangle]

ye i saw it now

they had changed it

[long ferry]

Also let's not spoonfeed

[modern forum]

wait it worked

[last vine]

yeah sus

[modern forum]

i removed AN html code and it works

[echo lake]

Im trying to get the vote stats of my bot but why is the Monthly value greater than the total? That makes no sense. ```js
const x = await axios.get('https://top.gg/api/bots/BOTID', {
headers: {
'Authorization': this.client.config.voteToken
}
}).then(result => result.data).catch(() => null);

    console.log(x.points, x.monthlyPoints);```

Result: 40 42

If I just console.log() x the point part shows
monthlyPoints: 42, points: 40,

[eternal tangle]

@long ferry also ye now the image thing works

i had to put .jpg

[gleaming sky]

hm

[echo lake]

anyone?

[last vine]

go to #topgg-api

[echo lake]

#topgg-api is not a support channel

I need support that's why I am in the #support channel.

[last vine]

but u are asking about a api

[echo lake]

Because I have a problem with it

[last vine]

they help u there rather than here

but that channel is abt api

[echo lake]

kk I'll try

[urban cypress]

so i want to add my server to top.gg but error 403 shows up i tried with another server and it worked but i want to add the 1st server

what shud i do 🤷‍♂️

[long ferry]

known issue

wait until that issue is fixed

[urban cypress]

ow.. okay

[sturdy swan]

Why Reviews are taking time to Public for others?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

Not that

[long ferry]

Also read pins

[sturdy swan]

My Bot is already approved

[long ferry]

What reviews? Reviews on your bot page?

[sturdy swan]

Bot Reviews

[long ferry]

Because caching issues

[static trellis]

Umm hello

I am trying to add my bot to top.gg but i cant, i am logged in, i used my bot id, no errors, nothing happens, labels disabled, what to do

[sturdy swan]

provide an ss

[static trellis]

?

Wdym?

[sturdy swan]

provide and screenshot that shows the error

issue*

oh no errors

[static trellis]

no errors

[sturdy swan]

my bad

[static trellis]

Yeah

[sturdy swan]

apologies

known issue

many users are facing that problem

[static trellis]

👍

Sooo what?

What to do?

[sturdy swan]

try to disable adblock, refresh the page pressing ctrl+f5

[static trellis]

Phone

[sturdy swan]

oh

clear cache the app then

[static trellis]

Wdym

How

[sturdy swan]

clear cache the browser by searching it in your phone settings

[static trellis]

Ah

The browser u mean ok

Then refresh the page?

[sturdy swan]

close the browser first then remove it in recent tabs then clear cache it

[static trellis]

Done

[sturdy swan]

reopen it

do the submit form again

[static trellis]

Still

[sturdy swan]

tysm nom for denying my bot, it has an issue I'm currently attending and couldn't remove from the site

yeah it was a bug @static trellis

[static trellis]

:(

[sturdy swan]

i saw the error on network

inspect element

wait until it get fixed ig

[static trellis]

phone

[sturdy swan]

use javascript inspect element

[static trellis]

Uh

[sturdy swan]

click refresh data

but currently that button is not on the page

devs have forgotten it

wait for the fix

[long ferry]

id

flaze shush

[static trellis]

Yes ik

[sturdy swan]

send the bot id

[static trellis]

Ok

[sturdy swan]

Asking for your bot it kek

[static trellis]

896485914245734480

soo?

[sturdy swan]

wait Hope

[static trellis]

Ok

[sturdy swan]

@long ferry

[long ferry]

clear your cache

[static trellis]

I did

Of the browser right?

I did

Then

Uh

Ok

[long ferry]

dblcacheclear

[hidden root]

@static trellis

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[static trellis]

Can u send the code only so i can copy it

[long ferry]

@sturdy swan lets not tell users to run stuff in their console

[static trellis]

??

[sturdy swan]

sorry

will never happen again

[static trellis]

phone

@long ferry i'm on phone

[long ferry]

look up on how to do it on phone

[static trellis]

To do what

Ok nvm

[sturdy swan]

have you cleared the cache of your browser already?

@long ferry this person cant chat in here 881443775514292225

[echo lake]

Are these votes you can see on the main page of the bot the monthly votes or the total amount? https://Incognito.classifitech.codes/3R24ZZdX

[sturdy swan]

iirc monthly

[static trellis]

Yes

[echo lake]

thx

[static trellis]

I jave to go byw

[sturdy swan]

How do I increase the promotion of my bot

I mean like

Make it seen by lots of people

Hello

make a bid

hm

what this meant to say

I think these credits can be used for bidding

cant claim in paypal?

Idk, don't think so

Hey will this vote credit reset next month?

[serene eagle]

My bot logo is not visible now a days how to fix

[sturdy swan]

you will be able to claim that credits at the next month

[sturdy swan]

i can just advertise cant claim in paypal?

[sturdy swan]

topgg credits are not real money

it can be used for advertising your bot

what

Unknown user?

must be an bug

where are these credits now

you need auction access to view it

And how do I get the access?

idk

oh wait you need to answer a form

@sturdy swan https://top.gg/advertise

[wintry oriole]

hmmm

i cant post my announcements

[silent charm]

know issue

[wintry oriole]

something went wrong... well thanks but what?

[stoic socket]

Refresh data

[woeful nebula]

How is it possible to have 5 votes on my bot even if it's not approved yet?

[stoic socket]

Known and reported issue

[wintry oriole]

how is mine a known issue too?

if so how do i work around it

[sturdy swan]

whaaa..?

[stoic socket]

It’s a known issue with no known fix rn

[sturdy swan]

known issue

[woeful nebula]

https://top.gg/bot/900065705267986502/vote

[stoic socket]

Also known issue

[stoic socket]

Yep it’s an issue

[wintry oriole]

so nobody can post updates? 😦

[stoic socket]

It shouldn’t be Voteable

[sturdy swan]

so

[stoic socket]

Nope - just use your description for now

[wintry oriole]

ugh

[sturdy swan]

am I able to fix that myself or I have to wait for a fix

[wintry oriole]

i dont want to destroy my description

my description is an iframe to my bots site

[sturdy swan]

no known fix abt that

[wintry oriole]

seems theres always something broken

[stoic socket]

Just add a simple <h2> tab above the iframe

[wintry oriole]

can we still revert to the old site

[stoic socket]

And the team is constantly working to fix it

[sturdy swan]

^

[wintry oriole]

you mean the team is always changing stuff

😄

"if it aint broke dont fix it"

[stoic socket]

A whole site rebrand has been done

Let the team prioritise the main issues

[wintry oriole]

yeah tbh i preferred the old one 😦

[sturdy swan]

same

[stoic socket]

The new one hasn’t finished moving over yet as as Veld said, there were a few issues on pages when they were moved over

[sturdy swan]

^

[stoic socket]

As long as they are issues on GitHub (I’ve put a few on there) the issues will be fixed soon

[wintry oriole]

i cant even preview my page when i edit it

Application error: a client-side exception has occurred (developer guidance).

big white box with that in it ^^

[stoic socket]

Yes it’s a known isssue too

[wintry oriole]

ugh

[stoic socket]

The necessary main functions of the site still work - the team will fix it as soon as they can. Constantly nagging won’t speed it up

[wintry oriole]

so i cant add an announcement... i have to fly blind adding it to my desc because that doesnt work either

and my page views have tanked since the update

is there anything that is working?

[royal junco]

[stoic socket]

It’s legit just a <h2> tag above your iframe

[wintry oriole]

no, thats fugly

[stoic socket]

It’s not like it’s recording the entire description

[regal gull]

is it possible to see who approved my bot ?

[wintry oriole]

i actually care about the presentation of my page, well, with what the site keeps doing to it

[sturdy swan]

yes, #mod-logs

[stoic socket]

Check when it was approved and look for any declined ones around the same time

See who declined them

That’s how I know Cosmic approved my bot

[regal gull]

it was approved on 10/20/2021