#support
1 messages · Page 579 of 1
Alright, np
Dbl wrongserver
@wooden estuary
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Oh sorry
Kindly read the pins regarding this
Got it thank you
Exactly. Same issue here.
I got a DM saying my bot is approved but it says pending on page. I thought it might be cache but then opening the link in an incognito causes 403 error. It means the bot isn't published? Please check. Thank you.
How do i post announcements? It always gives an error
Known issue

Is it fixed?
Not yet
Sad
My bot was approved today but still this message
and it wasn't published
Bot id: 804644743005863948
Is there away to take away currency with admin commands?
Dbl support
@hardy pivot
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Same same. I think it's known issue aswell. Been waiting for 3+ weeks for approval. Finally got approved. I don't mind waiting for one more now that I'm sure my bots accepted 


Does anyone have an iOS solution to this login thing I’ve tried the pin it don’t work.
how long does it take for my bots server count to update? It's been about a month and a half
Bump
It's up to you to post it to the API.
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
Queue time is currently 2 weeks or more.
Okay
is there a way to get reviews like this removed
Thank you to the mods for removing it
Hello
i submitted my bot yesterday
and now that i click on my profile it says you dont have any projects!
can i know the reason
Bots don't appear on your profile until they're approved
top.gg/bots/botid if you wanna edit it etc.
Ooh i see
so approval takes like 2-3 weeks ryt?
Yep
okay
That's a known issue right now. The team is aware and working on it. There's no ETA for a fix.
ok thnx
i dont know why
but
it says page is missing
It's https://top.gg/bot/BOT_ID
/bot not /bots
Why am i not getting votes , when people are voting my server
Vote count for servers doesn't update immediately iirc
Hello. I submited my bot about 1-2 week ago
Mine appears but says unverfied
Queue time is currently 2 weeks or more
Hey when my bot will be approved? I don't really understand at this i made my bot and finished it only yesterday and in website i added my bot but i need it approved...
Read above
i used the correct link
tho its showin page is missing
by chance
is it possible that it didn't got approved
Oh ok thanks 
https://top.gg/bot/873590828986171423 is your bot's page
it says
Oops! We can’t seem to find the page you’re looking for.
You may need to clear your cache
okay
Ooh
hello there i need a clarification about when we will get notified when our bot get verified or not??
Queue time is currently 2 weeks or more
Dbl notified
If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
thanks for the information bro 💗
and in permissions
administration permission will affect the verification??
even without administration with default powers of top gg rules i will work
so what to do bro??
Bots that require admin permissions get declined
No bot requires admin permissions.
Ok, I need to know something. I've made an image module for my bot and I've added the nekoslife, yandere and gelbooru apis but I've safe filtered it. There is no lewd or sexual content (for now) but if somehow I get warned if the safe filter failed, will my bot be removed or I'll get a warning to remove or safe filter the commands?
Hey, I want to report the user @FishtankWater#0001 (559743931957641228). He is sending a discord token grabber and say it is a "game". Could you ban him from the discord please? He is already reported to discord.
Thanks for reporting!
No problem
How to reply messages, I click submit but nothing happened. is it lag?

As the bot's developer you are responsible for any third-party APIs you decide to implement. You are therefore held accountable for any images served by your bot through any third-party APIs. If your bot breaks our bot guidelines before or after approval to our site, your bot will either be declined (if in the queue) or if it's already been approved a moderator will give you 7 business days to make any necessary changes. If you fail to make the fixes in the timeframe the moderator gives you, your bot will be removed from the site.
dbl zendesk bot guidelines
Guidelines
Bot Guidelines
Is it expected that the two first bots come first even though they have waayy less votes?
is waifu.pics allowed? ik like nekos.life isnt but what about waifupics

I believe their endpoints are ok, but then again, with it being a third-party API you can never be sure.
i see
Queue time is currently 2 weeks or more, but we'll be working on reducing that waiting time to zero starting on Monday.
does someone knows? It's a bit frustrating that bots with 1 vote come before mine with 180 votes
hm it should be 1 - 2 days only
We've reached out to the dev team about this and we're waiting to hear back.
👍 Thanks, great to hear
Its not easy, hundreds of bots (I think) get sent in for review everyday, and its not automated its actual humans who review the bots.
*volunteer humans
^^
I'm saying hire mods
There are mods and they do review bots as well
More Mods
We recruit new bot reviewers all the time. Applications are currently open (see #announcements for anyone who's interested)
tho can a bot reviewer review his own bot?

No
o
But your bot would probably get approved before your BR application anyway 
That is not a good thing

When do applications close?
They're permanently open and we review applications in waves during the season.
👍
Should be ok now?
Known site issue. No ETA for a fix.
Yep. Thanks!
announcement ?
yes
ok thanks
The site is so laggy at the phone
does voting not work on phone
every time i try to sign in it’s just a loop
can only vote on computer
read the pins regarding this
read the pins and its not working
still
tried 93939 times
try using a different browser then
known site issue
when I click on my profile, it automatically logs out is this a known problem?
Not quite sure about that. Are you sure you're not pressing log out?
yea
Alright ty. At least ik wat to do if something like this happens. If it brings any kind of lewd or sexual content, ill switch it to nsfw based commands but if it brings out lolis (it did bring a loli but not lewd), then I will remove it.
How does the remind me feature work when voting
It uses browser notifications
Thankyou, would be cool for the DSL bot do remind you in dms
I had to migrate my bot from its original user, which is on Top.gg, to a new user. I'd like to submit the new one to Top.gg, and remove the old one. I just wanted to ask if that's okay? Being the same bot, they have the same name, but, at this point, the old one just directs the user to the new one.
Hello,
I made the request for my bot to be on top. Gg
Its now about 1 week that I made the request, I wanted to know if it is normal not to have a response yet (the bot was previously on top.gg, then I deleted and I put them back there about 1 week so I would like to know if there is a bug)
how do i fix the discord loop thing
hi
A friend of mine got banned and he wants to appeal the ban how should he do it?
What’s their name? Also they need to email appeals@top.gg
Vicente#0001 (287574458963722240). And regarding the email I think he already sent one a month ago or so. Let me ask him to confirm
Yep, he did
Yep that one
@cobalt sleet ^^
dblappeal
How do I appeal?
For more information about how to appeal you can view this article.
Okey it was my computer 😅 i could get inside using my phone
So he now just has to wait, doesn't he?
Yep
Okey thank you so much. Hope this gets resolved soon :3
how long does bot result take
dbl upto
@nimble forge
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
thanks
np ;)
yo wheres the website text field
known site issue
dbl upto
@ionic jasper
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
its been 3-4 weeks ;-;
looks like it's only been 2 days?
I resubmitted after waiting for 3 weeks
the only prob with the bot was a command that I removed
yea, waiting time resets as well
oof ok
I’m still having trouble with a login loop
So wait till discord sorts it out
Yep yep
Oki
hi, i received dm from watcher bot that my bot is approved but when i check it from the website it says my project has not been approved yet, why is that?
Try refreshing
Might be site cache
i tried several times and didnt work
-bots 201365065058877440
Not working for me
@long ferry - Bot accepted (DM from watcher) but its not on the site yet
looks like a caching issue
Yep
its clientside/serverside
ye
cc @sturdy swan
None of the bots I approved were added to the site. I will need to reapprove according to veld which will be done tonight.
I am waiting 13 days and my bot is not approved yet
Currently seems to be around a 3-5 week wait
ohhh
I waiting approving from october 6, how more I need to wait?
dbl upto
@trim carbon
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
That was only 18 days ago - see what i said here
pain
why i cant transfer ownership of my bot to another user?
Because that is not intended for normal users
Consider using teams or deleting the bot for the new user to resubmit
dblbotcommands
Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.
we do a lil trollin
@somber parcel hlo please approve my Orro Music bot please
- try not to ping cms for no reason
- you need to wait as your bot is in a queue
Please bruh my Supporter is waiting for voting my music bot
You need to wait like everyone else
@sturdy swan read this
There are lots more bots in queue now
2.8k iirc
bump x2? Should I just email support or what. Please ping/reply
people getting their accounts taken lol
its a known issue
it will be fixed soon
Is that a general statement? Because its been two weeks
and makes it literally unusable. Is there an ETA, one day, one weeek, two weeks, one month?
does server list support markdown html ?
no eta
yes iirc
iirc?
doesn't hurt to test
if i remember correctly
np
how do i add my server?
add dsl to your server: https://top.gg/servers/invite
ty
check pins
Wtf
We've contacted the dev team about this and are waiting for more information.
ok thanks you for answer 👌
then what? it's still the same
now go to https://top.gg/servers/yourserverid/edit
if that works
if not, then known issue
404
Did you replace yourserverid with your servers id
yes
whats your server id
901801967913926686
was that server created just recently?
yes :)
Not sure then, guess another site issue
does it make a difference if dsl bot has a role?
It should just be on the server
Can you follow every update I make on my bot or do we have to leave you a message for every update we make?
Application error: a client-side exception has occurred (developer guidance).
when will this get over
Hey, every time I try to login and vote for a bot the login screen just refreshes every time I complete my login. I know this is probably an iOS issue since it started after updating to iOS 15 but I was wondering if anyone here might have a solution?
Its an IOS issue it seems
try the pinned message
Thanks!
Try clearing your cache. If it stills persists then you will have to wait until it's fixed
still like that 
when will it get fixed
any guess?
no estimated time
Known issue
okay just making sure its not something im doing wrong
so for now i wont be able to list my server on top.gg until this is fixed?
Yes
alright, thanks for the quick reply! 🙏
Hey mods why you all kicking people for nitro scam
Their acc might be hacked give them some time to fix it by enabling 2 Auth
Nowadays acc being hacked is common
They kick instead of ban now
Hm ya ok
its automatic now too
and kicking prevents accidental ones
yep
yep
Because dumb people enter their discord password on scam websites
Hm
No @sturdy swan
So you've fell for one
Hello everyone! i just posted my discord server on the site but it says that some people are creators but they arent...... how do I edit that?
currently a site issue
ah! okay thanks! just have to wait it out then:)
People click on random nitro link and then get hacked
dbl support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
K
Sry
no worries
nope

known issue
time to set "known issue" as a macro
did you mean verified on discord?
That is greatly exciting news
yes
When will my bot get verified
dbl upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Hello,
I made the request for my bot to be on top. Gg
Its now about 1 week that I made the request, I wanted to know if it is normal not to have a response yet (the bot was previously on top.gg, then I deleted and I put them back there about 1 week so I would like to know if there is a bug)
yes it normal. Current wait time is 2 or more weeks
How To Check Our Status Of Verification for bot & Server
OK thanks
For bot you can't check it & server will be instantly added to the site you don't need approval
oh
but we will recieve dm right whether our bot is approved or rejected
Yes
2 or more weeks
dbl upto @hard nacelle
@hard nacelle
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
cool
BRO I THINK THE SITE IS NOT SHOWING UP WHEN I SEARCH sorry for caps text
Takes time to cache
Don't worry about it
oh ok bro
Known issue.
It's been a known issue for awhile, but the team are working on the current issues.
if my bot get accepted, where i get adviced? because in #mod-logs i see only bot that get denied
||sorry for bad english||
dbl notified
@umbral fiber
If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
thanks
np
Puis-je le faire quand quelqu'un vote sur le site qui obtient un rang dans le serveur ??
@lone anvil Plz Change My Nickname To Mr.SOLO
@sturdy swan no spam please
oh woo to the rescue
woo best mod
@zinc oracle
864217538694217728
my first nitro scam in dms!

can i block non english comments from my bot

ty era
hello @sullen star adds peoples to random groups please ban him
he added thease people and called us
i have no idea wth is that group and who the hack is he
here's his id 847926869545975879
and yea i did reported him to discord
Hi im having an error at top.gg with the poketwo voting when im trying to login it just makes me enter my info over and over again
on mobile?
Yes
Then its worth waiting for DIscord to fix
Ive been running into problems with node js keeping my bot running, it will run for like 16 hours and then all of a sudden go offline
394184446959681537
its better to use a pc
welp
lmao
see the post above
https://support.discord.com/hc/en-us/requests/new
report him to trust and safety
no need
its just a hacked account
they can just change password and enable 2fa
yeah
welp i reported lots of accounts and servers and termed alot so ;/
there is actually people click on that to just see what's it
i did click but on tor browser 
its some fake login page, and i put creds of my alt, and it just says invalid pass
😂
yea
n saves the form info
oof
like srsly, ppl filling it are shitheads
Sup, so my bot is verified on top.gg, but nobody can find it through the search function, and the channel pins do not show any known issues
already kicked
daam
Don't report it unless it is in dms.
https://support.discord.com/hc/en-us/requests/new also report to discord trust and safty so his account will get disabled
it is
What is this order of sorting
The more votes ones should be ahead no
It seems like its random since its neither alphabetical nor server count nor votes
Make it vote based sorting
Whats the point of votes if you arent getting sorted first

We've asked the dev team about this and we should have more info to share soon.
thank you for the response appreciate it
Also that's something which came in new design. The old design always sorted based on vote count
its more then 4 weeks my bot still its pending
@cobalt sleetcan u tell me when will it be checked
Queue time is currently 2 weeks
its more then 4 week
You haven't been waiting for 4 weeks
im
Maybe a few more
oof
if i try to login to vote, it ask me to login again every time
so i can’t login and vote

check pins
what’s oauth ?
Logging into an app with Discord - e.g. logging into top.gg
You on mobile?
yes
Yep it seems to be an issue on just mobile. Might be worth trying another Browser since Safari isn't the best
If that doesn't work, just wait for Discord to fix it
many
so many
also #general
is it possible to cancel a bot review?
Just delete the bot again
Hey everyone I think there might be two instances of @wild stone running? When I did -bots it responded twice with the same message. Just thought I’d let you know since it might mean the bot gets rate limited a lot faster
-bots
See^
Luca has been like that for awhile
how to go in webhooks and generate token in top.gg/bot/ (bot id)
You cannot get a token when your bot is not approved
i have full spam dms for fivem server xD
Hi
bot command not working @Nadeko#6685
(top.gg/api/client/entities/895385991513251850/reviews)<-- i found this ,,,,can send me a bot with votes for example
<@&265125253443878912>
Dblwrongserver
@sturdy swan
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
You cannot use webhooks when your bot is not approved
Your bot is not approved
Read pins
Pins?
dbl pins
@thorny sedge
https://top.gg/bot/879090215933861899 My bot says 403 forbidden when you press invite this bot, but the invite link works if you just enter it in search bar
I msged the email but got totally no amswer
because your bot isnt approved yet
when it will be aprooved like the expected amount of time ?
dbl upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
okay
just i had a bot thats reviewing took 4 weeks and that time i shut that bot down cause of no hope
and now made a new one and tryna promote it
hey y'all, not really sure what i'm doing wrong here >_>;
currently a site issue
gotcha, thanks
@sturdy swan
-b 901905860329111602
thanks for reporting
No problem!
is possible remove my bot of website and add again?
yea but for what reason?
there's a delete button on your bot's page
thanks
@outer spindle let's not post seizure emotes please
anyone pls? it had been 2 days 😦
tell her to use a different browser
I can't or does the team add them
You cant add new creators, only users to allow them editing it
not visually on the creator list
because it will be replaced by teams
yup, creators will be eventually entirely removed and replaced with teams
Okay
How can I add projects to a team? I go to the projects section and nothing comes out xd
I already saw how now the thing is that when I create a team it does not appear in my profile, where does it appear?
you have to transfer your bot to a team first by going to your bot settings -> transfer ownership
Thanks, but when I go to my profile and in the teams section, I only get to create a team, where do the teams that I already create appear?
That's a caching issue
When I make a team on top.gg, it shows me as the owner in the edit menu, of course. But when I leave that page, it no longer shows up on my profile and I have to make a new one, repeating the process. What's... up with that? This is the menu that I'm talking about.
It's is a caching issue, clear your cache and refresh the page. If that doesn't work wait for an hour or so and open the page. It should be visible by then
Wait it out for some time, and try again
Alr
what is shard count?
the number of shards your bot has. if you are not sure what that is you likely dont need it
My bot declined because the commands don't work?
All commands work perfectly.
contact the reviewer that declined your bot @pliant mauve
How do I activate the server counter?
I like the way the staff tests bots.
They seem not very good at it
are you having issues with someone?
If they are not performing well, maybe a community manager or a mod can help clear it up.
I would like please.
The bot was sent to 3 more people and it works for all of them
I am still getting this error after trying to add my server to the site
Where is the webhook button?
How can I add my server back to the site after deleting it?
I can’t sign into it
When's the release of results for bot reviewer application?
hey so my bot got on top.gg but there was a bot that i added before that bot so did it just not go through or is it not in anytype of order
When I entered my bot’s page, it shows up this
your bot was declined
😭 sad for him
Ooof lol but anyways I can’t sign into the site at all
the new site has so many bug 😭
bro my bot "Noritem" Is not approved but the bot "Giveaway" To
I got a message from topgg watcher that first my bot got Declined and then I got meesage that my bot has been approved
It this a glitch or is it really approved
is this your bot?
Yep
Then it has been approved
I contacted era he told me this
so was it a false approve or false decline?
😮
I cant acess my server page
If you have the role, it is approved. The bot on main page however will take time to reflect the approval and may show pending.
If my bot is declined for some reason do I have to re-sumbit it?
yes
The bot doesn't exist on the site
my server isn't showing in server list i want to add it to dsl
No bot with the ID 823896901996415168 was ever submitted to the site
Make sure the ID is correct
K sorry by bad I entered the wrong I'd

@somber parcel can i get an ss or something for what you were talking about in future. Because i tried my best to prevent users from searching nsfw stuff
#mod-logs message
enable safe search
if the api has it
Or lock search commands to nsfw channels
hey, is it possible to change name of the bot without entirely applying again
yes
I will, i just want to see an ss of the stuff to get a detailed idea about the thing
Go to your Developer Portal > Change your bots name > then press refresh data on top.gg
@unkempt bolt
ah no problem
it shows that i have voted but the bot hasnt recieved my vote
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Hi, how long does it take to test my bot ?
I put it 3 days ago on site
dbl upto
@lucid matrix
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
ok thanks
Bro?? <@&695153281105920070>
id?
Wait
902062259516350474
Mayara0512#8096
thanks
Np
from the #mod-logs ?
no just in embeds
if it's inside an embed, no
ok thx!
np
The reason that is given can I get a proof?
sure. Hop om my dms
check friend req.
dbldms
Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.
If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!
How to solve login loop on iPhone? Having this problem for three days
use google
read pins
Read and tried. Used Google chrome same.
I can’t sign into the site at all
that issue is related to discord
Ah ok
Hey I got a question for the website if anyone can help
just ask
So i have my own server I’m trying to build but when I use the website to add the bots when I type my info in it just keeps reloading instead of directing me to my server to add the bot. How would I fix that.
I’ve done this before with no issues but it’s acting weird now
Yeah
refer to pins
?
read the pinned messages
hi why doesn’t my server show up in the add a server page
known issue
See^
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
read pin messages
🤣🤣I’m not buying boosts until I can run my server property
Properly
@crude ocean what do you suggest I do to fix it? If you have any ideas if not I understand and thanks for the help
I put uh around $900 on my cashapp so it can run off it for awhile
Yes
did you do it?
can someone helpnme w this
Known Issue
I clicked that link to log in and it keeps looping lol I think im doing sum wrong
Like I read it and tried to log in like usual like you said but it loops even on that
well we can't help, its discord
I understand thank you tho 🙂
Whoa wait
How u do that smile thing
🤣
C:
AYEEE I DID IT
@mortal wing could I inv you to my sever and show you what I’m trying to do? You can leave after you u please
Can anyone help me I am unable to vote through my phone
Could you elaborate?
how can you change a servers creator?
So how bad is the loop bug on mobile?
hello top.gg-autoposter post wrong server count
We cant really tell much about that as that issue is related to discord and not us
Like I have a laptop if I try adding bots through my account on my laptop it should work?
no one respond any thing there
Can any one help ?
can you delete your server from the site?
Asked you to elaborate
Ok
^
You could delete your server through the delete button
uhm
And one more thing is I am able to vote through other devices the problem I faced is only with my personal phone but I am able to vote through my laptop and other phones
read the pinned messages
I can't see any

Your bot doesn't have any actual (functioning) features/commands.
Really ??
Just WTF
i cant add my server ;-;
I'm trying to post an announcement for my bot but keep getting this error 😓
both known issues
mine?
In the console I keep getting 403 denied errors.
a bot without functionality is not a bot it refuses for no reason
Stupid reviewer
Again contact the reviewer, there's no need to call the reviewer stupid
It could've been an issue on your bot entirely not the fault of the reviewer.
My bot is going to release an update it has not tried to find out and it's stupid to react like this if it is to try a bot for 1 minute its is useless
@cobalt sleet
Again contact the reviewer in a normal manner, if you actually contact them in such behaviour, they will likely not help you
Your bot seemed to have not responded during testing, they can tell you more regarding that.
He deleted my registration which lasted 15 days I have nothing to say to him except that he is stupid
Bye
Welp, if you're unable to contact them in a normal manner, they wont help you nor will we be able to get your bot listed onto our site. Have a great day.
Refuse a bot by saying that it has no command change the checker man and useless on your site there are bots for raid etc but a real bot will refuse you it
100 % logic
@long ferry @cyan flint sorry for the ping, but I applied for staff before, now the applications have been refreshed, will my application still be there or not? Could I have a transcript of my old application so I can use it to make a new one? Thanks!
If you haven't been contacted before the refresh, you likely didn't make it through the process unfortunately. We also cannot provide the application text you applied with, you'll have to remake it
Oh, sad. I’ll remake it then. Cheers!
Can u say how do u remove creators from the list in a server
Like so many people who were once admin but not anymore are listed as creators
dblissues also read this
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.
If i use teams then will all creators be removed and only the members in team will be listed as creators?
you cant visually remove them
Any ETA on when announcements will be functioning?
I know you guys are aware. Am wondering when it will be fixed.
There's no eta regarding a fix yet
Is there a reason why most of the site is broken? Any reverting to how it was before? There are a number of things that have broken recently. Any reasoning would be nice.
There is never an ETA. Nothing works here.
Voting does not work. The counter is not increasing...
Announcements do not work.
The site is currently going through a redesign from the previous version of top.gg (before, discordbotlist). Most of the site issues are a result of migrating stuff, changing the design etc.
I can guarantee you that these issues will be fixed
Counter doesn't update on some pages as quickly but on the bot page it should be up to date. The vote counter on my bot seems to be working fine.
I get feedback from the webhook but the counter on the page is still the same...
That's related to the caching issue, you could make sure by making a request to your bots stats and seeing the current vote count
Shouldn't everything have been made ready and functional before the updates were pushed? ;-; I know the website before the redesign wasn't perfect, but this seems a lot worse.
actually not sure myself how the redesign during operation was intended
The new site should have been fully developed before pushed and announced. I don't feel like this is the best approach from a business standpoint. I hope there's nothing broken for the normal users of the website.
its been 2 days, as stated before on this issue, they tried mutiple browsers and devices already but it still did not work 😦
thats likely an issue on the device they're watching that ad on
fixed soon
2 weeks since I resubmitted when is it gonna get checked?
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Where can we see queue list?
You can't see queue
See above
😐
sure, what do you need
I had submitted my bot a few days ago in top.gg
But it's not approved yet
What should I do for now?
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
just wait
Help please!
I have pages that only certain people have access to (leadership team), in the channels that are only available to them, when I @ everyone, it also sends a notification to all my other members…is there anyway to limit it to just my leadership team without having to list the individually? Any help would be appreciated!
dblwrongserver probably
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Ok
how much it can take long
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
How do I delete a team on top.gg? I made 2 a while ago cause my teams weren't working right, but not I do not need to be in them.
I am the owner of them
you cant as of now
@pliant mauve dm
What markup does the long description use again? New site doesn't show
It isnt the authorise thing
want to add some images and fancy markup
Check pins
Its not the authorise
Either html or markdown
I dont even get to that step
Login loop?
gotcha thanks
Ye
Mobile?
Ye
Any fix?
Try the steps in pins
Is it the one that mac o lantern pinned
I cant login with that link
Same as the video
I dont even get through the login step
How can I add co owners on my bot?
I type email password and then it refreshes when i press login
The only thing now is waiting for discord to fix as it’s their issue rather than top.gg’s
Someone please
Create a team
id?
902149596703252481. He just left the server 🤔
oh alright
Anyone here to help me
How can I help?
My bot is decline what shoul i do
fix the issue and reapply
Fix the issue that was displayed in the decline reason, and when you do that re-apply (https://top.gg/newbot)
where can i report api abuse?
Means I should delete the bot in top.gg and re upload bot
Its already deleted / removed, you just have to fix the issue and reapply
np
In here or a moderators dm
Should I need minimum 10-30 cmd in my bot to approve it
There's no requirements
No, just make sure it follows #rules-and-info
Read everything carefully so you don't get declined again.
This dude was in my server along with his bot. He was eventually banned being toxic, racism, etc.
after he was banned he logged into the bot and deleted every channel in the server
proof: https://imgur.com/a/qEonKgy
his bot: https://top.gg/bot/715981933619970158?reviewPage=2
his id: 301647752172011521
its also verified and in a few thousand servers so yikes
@mint wadi I bot (TsakUltimate) has help command! tsak+help
Did you state the correct prefix on your bot's Desc
@sturdy swan
if your bot is declined for the same reason 3 times in a row you and your bot will be banned from top.gg

You will be given warning in the decline reason if your bot does get declined 2 times for the same reason
@mint wadi can you change my nickname to: Rover ?
Which rules should I read
I do not have permissions to do that sorry you will have to ask a moderator! only ping max online mods tho
all of them
Okay
What are you looking for then
Just read the whole thing and you'll see it.
well thats how rules work bud.
Not related to top.gg tho
Oh wait
His bot is in top.gg?
it is
Ah
cc @pliant mauve
in 1.7k servers
Found the issue
he is even reporting 1 star reviews
thanks for reporting.
np
this dude deleted 2 years of conversations fr 😔
Always check for a bots authenticity first
Better to send a screenshot
ye it had good reviews tho, but we left bad reviews and he reported them so theyre hidden now lol
could I get a screenshot and id please
id from who
from the user
wait what
no no no
this has to be a mistake
they cant change the discrim??
You added a fake version of the bot
i did not
Nope
Ok
Becuse the bot you added was a fake version of the real bot
Did someone give you a link saying add it?
i dont know, but im pretty sure this was the real version
wait hold on im doing some digging ill get back to ya
yeah but its also his bot
do you need me to prove it? i want justice for my server lol
Yes. DM a online moderator with the screenshots
It is
So it’s a fake version which you added
Difference discriminator
It was a nuker bot faking to be that bot
Which is also on top.gg
Oh shit
I just invited the same bot from the website
Dm any online moderator about this issue
yes i will
I have to ask ...why?
Yea I could guess that much but I mean... hmm...
And imgur is fast and reliable
currently a site issue
tsak+
yes
wait i have a question
ask away
how is it listed on the website as drimbot#6538 but when you invite it its drimbot#6079
oh wait youre a mod

Banned wack100#5841 (@hidden breach)

