#support

1 messages · Page 573 of 1

vapid acorn
#

Did u generate laugh link?

sturdy swan
#

Why can't we add bot owners to bots anymore?

#

Like "Other owners"

cobalt sleet
#

Send a screenshot of the DM and their user ID here

proper spoke
#

damn they already left this server

cobalt sleet
#

They may not have

proper spoke
#

oh ok

cobalt sleet
#

Sometimes Discord glitches

proper spoke
#

i cant find the dm since i reported spam

boreal stream
#

@sturdy swan pls dm

proper spoke
last vine
#

kk

stoic socket
cobalt sleet
#

Doesn't matter. If the person can't provide a screenshot we can't count the report anyway.

young tusk
#

submit again or what i do

stoic socket
#

You using HTML?

#

Or just writing out a description

#

I mean for the description

#

not the bot

last vine
#

in bot long description write about your bot

#

or you can use html tags

stoic socket
#

No

#

Don't submit a bot if you don't know what you are doing

young tusk
#

if i'm submit again , i will waiting anthor 3 weeks? agien or ?

young tusk
stoic socket
#

Don't submit a bot to top.gg if you don't know what you are doing

#

Only submit one if you 1. know HOW to make a bot or 2. know how to maintain and host it

last vine
stoic socket
#

People want bots that are great quality and work well, so people not knowing what they are doing just ruins it and fills up the queue

young tusk
#

The problem is that I have been waiting for 3 weeks and I am waiting for it to be accepted to download the new bot update, and at the end it will not accept it. I want to be angry

cobalt sleet
cobalt sleet
young tusk
#

now i removed it because decline , i will submit again and waiting 3 weeeeeeeeeks

cobalt sleet
stoic socket
cobalt sleet
#

If you delete the bot from the queue and re-apply you'll start again from the back.

#

The quickest way to get your bot reviewed is to apply and wait.

cobalt sleet
last vine
#

I can't wait second time idk when was code grant toggle was on and due to this my bot was declined

young tusk
cobalt sleet
late ocean
#

How do I accept an invitation to Team

cobalt sleet
fringe relic
#

Got a question, I was a bot developer here before, knowing that my bot was invited instantly previously, it is not invited here, is it going through a new system?

cobalt sleet
hidden rootBOT
#

@fringe relic

The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:

  • 333949691962195969 - Top.gg Verification Center
  • 264445053596991498 - Top.gg
  • any guild owned by a user with the role <@&767389896133443625> in this server.

Any other guild claiming to be affiliated with Top.gg's verification is very likely false.

last vine
#

yeah ik and applied yesterday 👍

cobalt sleet
#

We don't add bots here anymore

fringe relic
#

Oh

untold bramble
#

@cyan flint

#

All channels

young tusk
#

@cobalt sleet submit again 😦 take 3 weeks or less than ?

cobalt sleet
#

About 3 weeks yeah. No exact estimate.

#

Maybe more, maybe less.

young tusk
#

my wrong is description ?

vapid acorn
#

Anyone

young tusk
#

@cobalt sleet

cobalt sleet
#

You need to contact @cyan flint about your decline reason since she was the one who reviewed your bot.

wooden cloud
#

been 10 mins and still waiting for my server to appear

cobalt sleet
#

Click "refresh servers"?

wooden cloud
#

i did that

#

10 times

#

f5'd too

cobalt sleet
#

Dbl addserver

hidden rootBOT
#

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

cobalt sleet
#

Try that

wooden cloud
#

oh well it worked when i logged out and logged in

exotic grotto
#

DSL has error

exotic grotto
young tusk
#

@cobalt sleet i'm submit again now.

pallid wharf
#

if my bot gets accepted will i get a notification about it?

cobalt sleet
#

Ok well submit it and wait. Deleting it from queue and re-applying will only make it take longer.

hidden rootBOT
#

@pallid wharf

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

pallid wharf
#

ahh tysm!

young tusk
vocal delta
#

Hello, if my bot is not yet verified and I have changed the name and photo, how do I update it in top.gg?

vapid acorn
#

Anyone?

vocal delta
#

Yes, but it doesn't give me the option to change the name or the photo

cobalt sleet
#

It will when it's approved

vocal delta
#

That's fine thanks

frozen dune
#

hi, how much time I should wait for a response in a bot dispute?

cobalt sleet
#

Whenever the BR is free they'll respond.

#

Just be patient and respect their time.

ripe cape
#

how do I add a bot to the verification center?

sturdy swan
#

you dont

ripe cape
#

👍

sturdy swan
#

I have a question, if my bot is in Spanish, will there be a problem adding it to top.gg?Thonk

#

nope

#

okie, ty doggowave

lusty finch
#

my bot apply taking so long time , WHY?

grand ravine
#

because you're not the only one in the queue

lusty finch
long ferry
#

@lusty finch You never submitted anything by the way

#

According to our logs

lusty finch
little jay
#

Is there a way to check your application position?

fringe relic
#

No

little jay
half peak
#

Hello, how can I update the link of my bot's page?

undone solstice
#

Hi i don't know why my bot are refused can you help me ?

little jay
#

Should be in there somewhere

undone solstice
little jay
#

I’m not to sure then I just joined a little bit ago waiting for my bot to be checked

stoic socket
#

Unless you have been DM'd by @hidden root

undone solstice
high spire
#

Uh

#

We got a scammer

mint schooner
#

@cyan flint

high spire
#

@sturdy swan

#

There we go

mint schooner
#

pog

glad ember
#

any knowledge base article on how vote credits are given?

balmy harbor
#

There was a command like this

glad ember
#

thanks

last vine
sturdy swan
#

How many days verify bot?

#

@acoustic wren

pliant mauve
hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sturdy swan
#

@pliant mauve CAn you give me discord main server link?

sturdy swan
#

Hello, my bot has been waiting for a check for 2 weeks! How long will it take ?

cobalt sleet
#

It should get reviewed soon

#

Please be patient

sturdy swan
#

okay .....

#

bug for edit the bot ...

pliant mauve
sturdy swan
#

okay

#

anyone know how to se all the roles

lusty finch
#

why?

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

golden jasper
#

in how avarage days will my bot get approved?

stoic socket
golden jasper
#

ok

quasi yoke
golden jasper
#

im now calmed :))))

quasi yoke
#

Happy to hear that 🙂

keen anvil
#

I needed to change the description and add a couple of tags because it is outdated and not up to date, but for some reason I do not understand, I cannot save the changes.

#

@quasi yoke Are you busy? Can you help with this?

quasi yoke
#

Try clearing your cache first get the description so you don’t lose it ofc

#

If that doesn’t work try in another browser

stoic socket
#

Scroll up - it should highlight in red where it needs checking

quasi yoke
#

If it still shows the error after that try clearing cache

#

The new website is a bit buggy but the team is working hard on fixes

keen anvil
#

@quasi yoke @stoic socket
I cleared the cache, it didn't help. I decided to try it through another browser - it didn't help either. And nothing is written on top.

long ferry
#

Are you forcing a theme? Aka what is the last option set to

keen anvil
#

What?

long ferry
#

Check the last option on your bot page settings

#

The force theme one

keen anvil
#

@long ferry ?

long ferry
#

Are all the other fields filled out? What exactly are you changing?

keen anvil
long ferry
#

Are the tags more or equal than 6?

#

The fields should be marked if you have changed something not meeting requirements

#

Is the description above 300 chars excluding spaces? Short description below 140?

keen anvil
long ferry
#

Look at all the fields and see if there's any errors on that field

devout lantern
#

@long ferry my servers icon finally changed on top.gg can u look it up now?

keen anvil
keen anvil
devout lantern
keen anvil
long ferry
#

Is now

keen anvil
#

Moderation utility

long ferry
#

And should be?

keen anvil
keen anvil
long ferry
#

Remove the long tag, then try again

keen anvil
long ferry
#

Nah, probably hits the tag text limit, aswell as it being unnecessary

keen anvil
#

k, thanks.

hidden panther
#

Hello, id like some help

stoic socket
#

Top tip: Just ask the question

obsidian sparrow
#

Is the announcement prob fixed?

long ferry
#

No

obsidian sparrow
#

Ohh

#

Okk

hidden panther
#

is there a way to automatically remove the roles you get for reaching a certain level after you obtain the next role. for example in my server at level 5 you get the cultist role and at level 15 you get the apostle role. id like lower level role to be automatically removed.

long ferry
#

dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

hidden panther
#

i see, thanks for the help

solar tendon
#

Good afternoon everyone

#

this link does not let me go to the authentication to add the bot to my server

quaint wagon
#

im trying to add my server but once the bot gets invited it just says this
i tried kicking the bot and reinviting it but it still gives me this

solar tendon
stoic socket
#

Bot not approved

#

It has to be approved for the invite to work

#

or the page to be visible

solar tendon
#

hu okey

#

I just want to publish my bot this page :(

quaint wagon
#

just give staff a bit so they can approve it

solar tendon
#

okey

severe tundra
solar tendon
solar tendon
misty tinsel
#

can someone please fix the rust server tag. i used to bid on it all the time and would message veld weekly to lower the minimum bid as its bugged. id like to start bidding on it again

#

@limpid shadow

#

if you could accept my friend request, id greatly appreciate it

shy wagon
#

Can you give me link these bot

shy wagon
mint wadi
formal kestrel
#

I want help I send my bot but don't send message in mod log why?

shy wagon
mint wadi
#

would you like to send a screenshot of anything in there?

formal kestrel
mint wadi
wicked galleon
#

On the top.gg website, is there a few days are updated to enter the New approved bots?

empty mason
#

@cyan flint sry for the ping but i want to ask something. You delined my bot but it still in top gg. I want to re-upload again because I fixed the problem by removing the command.

Can u pls review it again or remove from the topgg website?

I used @dawn hatch account to upload the bot.

distant flower
#

When does my bot get approved?

#

@icy musk do u review the bots?

thick haven
distant flower
#

damn thats a while but fair enough

thick haven
distant flower
#

yeah i understand

paper prawn
#

Anybody know why my vote is not working

ripe anvil
#

It's a site bug

#

Check pins

gray wagon
#

hi is the reply function get fixed?

sturdy swan
#

I'm using Google Translate to speak. Does anyone, when they go to vote for such a bot, and try to login, go back directly to a page with the 500 error? With me, this is happening

pliant mauve
glacial silo
#

@pliant mauve

#

I am here to tell u that my last bot was copy of EvoBot but bro my new bot Shinzou is fully by me true u can find anywhere. I am just here to give u it's link u can review it anytime u want.

pliant mauve
glacial silo
glacial silo
#

I know that

#

Dbl bot told md

pliant mauve
#

mhm

#

Just wait for your bot's turn. It will be reviewed eventually

empty bone
#

What is this

pliant mauve
hidden rootBOT
#

@empty bone

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

empty bone
pliant mauve
empty bone
#

Can i use this to do premium of a bot

pliant mauve
#

it can only be used for auctions

#

dbl auctions

hidden rootBOT
empty bone
#

I don't understand yet what is auction

#

Sorry

cobalt sleet
#

To get an ad spot on the site you have to participate in the ad auctions.

cobalt sleet
#

It explains on the page

empty bone
#

What

#

@cobalt sleet Can you tell

cobalt sleet
#

It literally says what to fill in in your screenshot

#

What don't you understand?

empty bone
#

Ok

#

Bro its not submitting

#

@cobalt sleet sorry for ping

pastel vortex
#

Hi a question how can I do that?

balmy harbor
balmy harbor
winter walrus
pliant mauve
#

^

buoyant crown
sturdy swan
#

mhm makes sense

buoyant crown
#

hello i need help

wet mauve
#

If I put my bot name in other font is it affect on review?

pastel vortex
sturdy swan
#

hey
it had +1 week and no reply for my bot accept or no

balmy harbor
#

And it's a 2+ week wait time rn

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

wet mauve
#

If I put my bot name in other font is it affect on review?

long ferry
#

Bot name no

#

Bot page description, yes if it's in another language, I highly suggest keeping it normal text

solar veldt
#

"Your project has not been approved yet
Read this article for more information."
What's the mean?

vapid acorn
#

<a href="url" target="_blank">...</a> why does this not work on top.gg bot page
I paste this code on top.gg bot page and works in preview opens in new tab but after saving it doesn't work on bot page also I inspected element and my code is
<a href="url" >...</a>
^This there
Any idea?

wet mauve
hot grotto
#

hello, my account was hacked. can you delete my bots from top.gg?

sturdy swan
#

is there a bug?

#

it seems to be absolutely impossible to add my server on the website...

hot grotto
#

Should I ping mods?

stoic socket
stoic socket
winter walrus
hot grotto
#

ok thx

brave sun
#

i am unable to transfer ownership of my bot

stoic socket
#

don't add target="_blank"

heavy dagger
#

so my bot was recently declined

#

and im trying to re submit it

#

but it wont let me on the page for my bot

#

does that mean i have to re fillout all the fields?

long ferry
#

You have to resubmit, like you submitted it before

heavy dagger
#

oh

#

ok

#

also

#

why is my name z

stoic kiln
#

Hello, I have a friend who trusted his bot, but I searched for it, but I couldn't find it @heavy dagger

heavy dagger
#

hmm

#

idk

#

ask him for the link

cobalt sleet
#

I reset it for you

heavy dagger
#

whats a hoisting character?

#

ok

cobalt sleet
#

Things like !?' etc

heavy dagger
#

ok

distant flower
#

does anyone know how i would know if my bot was approved

light quiver
#

hello

#

@zinc oracle

#

check your dm

#

i have replied your

#

question

silent fjord
#

the website dosnt work

#

take me to someone else profile when i click my profile

stoic socket
#

you don't have any projects so where are you clicking from?

silent fjord
#

i can also edit there profile

stoic socket
#

send a link to the page you are on

silent fjord
#

sends me there

#

thats not even my discord

brave sun
#

i am unable to transfer ownership of my bot

#

any solution?

distant flower
#

no

#

you cant

brave sun
#

why?

sturdy swan
#

top.gg: cannot transfer ownership of bot
top.gg: cannot load profile

#

is there a way to do either, or is it just a temp issue that I can't avoid?

vapid acorn
misty sparrow
#

You can't transfer ownership actually but for the profile idk because I can

brave sun
#

someone suggested me to delete the bot and reapply with new account, but its a lenghty process LF_ZzZQtNibbidepressed

sturdy swan
#

can a admin get rid of that pls

distant flower
#

<@&695153281105920070>

#

@long ferry

long ferry
#

The community manager ping was unnecessary

distant flower
#

yeah sorry

vapid acorn
stoic socket
hot grotto
sturdy swan
#

how will i know that my bot has accepted in top.gg

supple mica
#

You will get a DM from the bot!

cobalt sleet
#

Dbl credits @sturdy swan

hidden rootBOT
#

@sturdy swan

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
glass elk
#

Ah

solar veldt
bleak flicker
#

why can't i edit the website of my bot?

cobalt sleet
#

Site issue

bleak flicker
long ferry
#

Already a known issue, not fixed yet, no eta

last vine
#

Please fix announcement one asap

scarlet heath
#

anyone know why I can't add discord server in top.gg ? server showed that the bot was invited.

last vine
#

Tell to the team plss

long ferry
last vine
#

But

#

Waiting for a long time

spiral frigate
#

the topgg team already aware of this issue for now theres more important issues than that

last vine
#

Announcement is also one of the important thing

spiral frigate
#

just post it in ur description

restive flume
#

why can't I edit website url

cobalt sleet
#

Scroll up

restive flume
#

where?

restive flume
#

ohh

#

thanks

scarlet heath
#

to all above?

misty oxide
#

Something went wrong
We couldn't save your announcement, try again later.
How can i fix this ?

last vine
#

👍

snow ravine
vagrant fractal
#

I'm setting up vote by vote tracker bot for my server
And I got 403 error

#

Help

light quiver
#

WHY MY BOT IS not showing

cobalt sleet
#

It takes a while to get indexed in search

#

Please allow up to 48h

uneven bloom
#

i need help with discord verification

light quiver
light quiver
#

server

#

@cobalt sleet and why its in german

#

in default

#

i want in eng

cobalt sleet
#

Looks like your browser is translating it using Google. Not a problem we can help with.

sturdy swan
cobalt sleet
#

Not a problem we can help with.

light quiver
cobalt sleet
#

Google it

light quiver
#

what

light quiver
#

see this

light quiver
#

sir

sturdy swan
cobalt sleet
#

Omg i don't need to explain how to use Google now too do I?

light quiver
#

how to google

#

but what to google

#

😅

light quiver
cobalt sleet
#

Yes

#

It's still English

light quiver
cobalt sleet
#

What language do you want?

light quiver
cobalt sleet
#

Then click it

light quiver
#

as a default

light quiver
#

like other bots

cobalt sleet
#

Clear your cache

#

Dbl cacheclear

hidden rootBOT
cobalt sleet
#

Don't clear cookies

#

Only cache

light quiver
#

👍

#

@cobalt sleet tq

#

@cobalt sleet its still same

#

hmm

#

i tried from diffrent

#

browser

#

its working fine

#

i think its prblm of brave

dense moon
#

i need help

#

some weeks ago, my bot got declined

#

and the reason was - i copied someone's code

#

now i know a bot

#

WINIX

#

a whole ditto copy of Pogy bot

#

😦

#

even u can see pogy's name in some of the cmds of the bot

frosty remnant
#

a few hours ago I posted a request to add a bot to the list, how can I find out if the bot is approved, or when the request will be reviewed - received response approved, unapproved?

cyan flint
dense moon
cyan flint
dense moon
#

and is there any queue position cmd in top.gg?
as i added my bot on 2nd october and its still in approval

cyan flint
#

dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

cyan flint
frosty remnant
#

okay thanks!

valid root
#

is it a known issue that the color resets and then doesnt redner things like review stars?

long ferry
#

Are you referring to themes?

valid root
#

Yes

#

or whatever you wanna call this

lilac zephyr
#

May I speak to a Moderator please? Need to report a potential dangerous user in this server

sturdy swan
#

how its been like 4 days since i uploaded my bot on top.gg and its been online 24/7, how much longer is it going to take to get published because i wanna work on some commands that require users to vote in order to use.

lilac zephyr
stoic socket
haughty umbra
haughty umbra
sly hare
#

K

severe tundra
sturdy swan
#

Guys

long ferry
#

Need any help?

lunar fog
#

Hiya, I checked the pinned msg but I couldn't find this as a listed bug

#

I tried sending an announcement but it popped up with this:

long ferry
#

known issue at the moment

lunar fog
#

Oh alright, thanks!

long ferry
#

Why

#

one ping would've been enough

#

what do you need

cyan flint
#

why did you ping all of is

#

???

long ferry
#

ok

#

no

cyan flint
#

disgusting

long ferry
#

mega cringe

tight bison
#

Can a mod ban this person... just DMed me, no idea if he got banned or left so need to check

long ferry
#

ID?

tight bison
#

784393926973980673

long ferry
#

Also if you're experiencing these through our server, feel free to disable direct-messages here

#

Yup that user was banned here, thanks for your report anyways

tight bison
#

Nah if it happens I'd like to report it so others don't get it again. It's just a bloody pain in the ass

#

why do these things even exist

long ferry
tight bison
#

anyways ima carry on with my projects, :)
Hope my bot gets reviewed soon again

sturdy swan
#

@long ferry

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

long ferry
#

press "read article"

sturdy swan
long ferry
#

read above too

main cosmos
#

Uhm, what is wrong here

zinc oracle
#

On your profile?

main cosmos
#

yes

sturdy swan
zinc oracle
#

That's not working right now

main cosmos
#

ah

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

long ferry
#

again

#

read that

#

also submitted 6 days ago

#

be patient

wise nymph
#

@hidden root is verified bot? Cuz it sends me that my bot has been added to the list

long ferry
#

Watcher is our server bot, yes

sturdy swan
#

I hope you check out my bot

long ferry
#

dblnotified

hidden rootBOT
#

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

long ferry
wise nymph
#

Wth, can you reset my server nickname pls okeh

long ferry
#

unhoist your username then

wise nymph
stoic socket
#

Or just unhoist your username KEKW

main cosmos
#

btw, how is the bot developer role assigned?

zinc oracle
#

Its given to those with approved bots

main cosmos
#

for the whole team or only the one who added it

long ferry
#

one who added the bot

main cosmos
#

kk

long ferry
#

there might be changes towards that in the future, not sure

covert gyro
#

Im tryng to add my bot, but its saying that the bot is not public

long ferry
#

send the id in here

covert gyro
#

834618780565897217

long ferry
#

try again

#

Clear your cache first aswell

covert gyro
#

Works happyboi1

#

im trying to add my server to top.gg, but receving 403 error as result.
Server ID: 612117634909208576
My account id: 324730195863011328

I dont know if this have any connection, but its a partnered and verified server.

The DSL bot is already in there.

severe totem
#

got this

long ferry
#

banned

#

@covert gyro clear your cache and try editing it now

#

go to /edit

#

The invite button will work after a bit, caching just annoying

#

but you should be able to edit it now

covert gyro
#

same error

long ferry
#

yup clear cache on that site

covert gyro
#

Same

long ferry
#

ctrl+f5 doesn't work either?

covert gyro
#

Nop

long ferry
#

I guess try it again later

outer nimbus
#

dumb question but how to use the bot?

long ferry
#

dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

outer nimbus
#

oh i meant the music bot

#

i thought the server was only for the music bot

#

yeah i got it

viral void
#

I tried 07 and then it said my number was invalid …

stoic socket
#

not 07xxx xxxxxx

#

+44 7xxx xxxxxx

viral void
#

Look in the ss

#

It says missing country code

#

+44 is the code

#

Or 07

stoic socket
#

Refresh

viral void
#

I have ….

long ferry
#

use #auctions-support

wicked galleon
#

That it? This 4 , next to the 3 little dots

obtuse hedge
#

how can I create an event handler for when my bot is upvoted, with webhooks? Im using python to code

long ferry
covert gyro
#

How can i know if my bot was approved?

uneven minnow
#

when are bots reviewed?

#

i have almost a week waiting for mine to be reviewed

winter walrus
hidden rootBOT
#

@covert gyro

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

winter walrus
uneven minnow
#

what

#

I thought it gets checked right away

#

after i submit it

winter walrus
#

There are multiple bots just like yours. All gets reviewed in a queue

uneven minnow
#

oh

winter walrus
#

Dbl Zendesk how your bot gets reviewed

hidden rootBOT
uneven minnow
#

well then it makes sense now

#

i thought the bot checked it right away

#

thank you

warm mica
#

I'm unable to add a banner to add a banner to my profile, it sends out the "Images can only be served over https from imgur.com or i.imgur.com" error, is this a known issue?

zinc oracle
#

Currently that feature doesn't function

warm mica
sturdy swan
#

help

#

i can't login

latent dune
#

i cant submit my bot...

latent dune
#

why tho..

latent dune
#

ping me whenever someone answer...

sturdy swan
#

do deleted bots get removed from your profile on topgg?

royal junco
#

How can I get the link of top.gg verification server

severe tundra
royal junco
#

@severe tundra oh

clever knot
#

Need some help removing a user from my server creators.

coral reef
#

Currently cannot

clever knot
gleaming void
#

Still I can't found my bot in search results, why?

latent dune
hidden rootBOT
#

@gleaming void

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

coral reef
#

Takes a bit at the moment

hollow marlin
#

@molten scroll hlo

hasty pagoda
#

can someone help me? I added the bot to my server but when I go to the dashboard it appears an 403 error

coral reef
#

Make sure you're logged in

hasty pagoda
coral reef
#

Try refreshing

hasty pagoda
#

I have already done, I'm with this problem since last month

#

appears to me to edit all servers I am admin, but none of them are with the bot

uneven bloom
#

If our bot got approved will it add to this server?

coral reef
#

No

sturdy swan
#

My bot verification hasn't been done yet it's been like 3 - 5 weeks

cobalt sleet
ancient plank
#

I can't change my bot's website link

coral reef
#

Yes

#

It is not on the same ETA as the queue is

covert gyro
#

i cant edit my server settings. Im receving this error. ive already tried to logout, clear the cache, checking later, but still having this problem

coral reef
#

Going to have to wait until it is fixed

covert gyro
#

is this already a known bug?

coral reef
#

Yes

covert gyro
#

is there any expectation of when it should be normalized?

coral reef
#

No ETA atm

covert gyro
#

tyy HugtheDoggo

delicate lichen
#

@zinc oracle

coral reef
#

@cyan flint

merry sandal
#

@cobalt sleet

#

thanks

delicate lichen
#

pls snipe

#

damn

#

my bot

#

got

#

declined

#

again

coral reef
#

please type in a single message

merry sandal
#

reason?

delicate lichen
coral reef
#

Contact the reviewer that declined it

delicate lichen
#

i did

#

that man is playing valorant 😂

coral reef
#

:)

sturdy swan
delicate lichen
coral reef
#

We're trying our best here

sturdy swan
coral reef
#

Exactly

delicate lichen
#

yeah but u can do it fast if u want

coral reef
#

Not true

delicate lichen
#

i dont think that u need a hour to test it

coral reef
#

If we work too fast we mess up

sturdy swan
#

They need to test each and every thing

delicate lichen
sturdy swan
#

And the way it responds

delicate lichen
#

tf is this man testing 😂

coral reef
#

Staff have lives too

delicate lichen
#

yeah but still

#

imagine me rn

coral reef
#

Still, they are enjoying themselves which isn't a problem

delicate lichen
#

got declined

coral reef
#

And I am pretty sure Woo is asleep

delicate lichen
#

for ah ass reason

coral reef
#

Then you dm the reviewer and get a response once they are available

delicate lichen
#

man is sleeping on valorant?

#

bro that's wrong 😂

coral reef
#

No, it isn't

#

Left PC on most likely

delicate lichen
#

it is

coral reef
#

How so?

delicate lichen
#

why would u keep or pc turned on?

coral reef
delicate lichen
#

🤦 whatever

#

can u help me with this review thing?

#

or??

coral reef
#

Like I said, dm whoever reviewed your bot with your questions

#

They will respond once they are available to do so

delicate lichen
#

what perms are u guys giving?

#

when u invite the bot

#

send messages

#

?

coral reef
#

Base permissions

delicate lichen
#

so send messages / connect / embed ...

coral reef
#

The permissions a normal @everyone user would get when you first create a server

#

Yes

#

It does have all of those

delicate lichen
#

yeah i got errors on all the commands that require any permission

coral reef
#

Wdym

delicate lichen
#

i got the errors and everything set already

#

idk what woo did wrong

#

pretty sure is not the bot

coral reef
delicate lichen
#

I never said that i need help fixing this lol

#

i said that is working

coral reef
#

You asked for MANAGE_MESSAGES when running a help command

delicate lichen
#

yuh

coral reef
#

The permission is not NEEDED for the command to work

delicate lichen
#

it is

#

:)

#

because

#

the help message

#

got pages

#

think about that

coral reef
#

I am thinking about that :)

#

Been doing this for a year, I am aware of that

delicate lichen
coral reef
#

The only purpose of Manage messages is removing reactions which isn't needed

#

So have a error catch instead of requiring it to even use

delicate lichen
#

if u dont give the bot "manage messages"

#

it wont work

#

i had this issue a while ago

#

bot got declined for that reason

coral reef
#

@cobalt sleet

delicate lichen
cobalt sleet
#

Ty

coral reef
#

You can ask about how to do this correctly in #development :)

delicate lichen
#

see :)

coral reef
#

If you have further questions feel free to dm the reviewer about it

#

I do see

#

The reason still stands

delicate lichen
#

dude i told u

#

that the bot requires

coral reef
#

I am listening to you

delicate lichen
#

"manage messages"

coral reef
#

It doesn't need it

#

If you have a error check

delicate lichen
#

this man

#

bro

#

nah u lost ur brain

#

the bot to work with "pages" it needs manage messages

coral reef
#

The only thing that pages needs manage messages for is removing the reaction

#

Correct?

delicate lichen
#

message editing

coral reef
#

Message editing doesn't require manage messages

delicate lichen
#

it gets everything that needs to "change the page"

#

dude

#

omg

#

😂

#

i didn't say that

#

but

#

the bot

#

to work with

#

goddam pages

#

it needs manage messages

#

i just showed u

coral reef
#

You said you need manage messages for message editing?

delicate lichen
#

i am not sure about that

coral reef
#

It only needs manage messages for removing reactions which is not required

delicate lichen
#

but i am pretty sure that it does

coral reef
#

You can use a error catch and not have to require a certain permission

delicate lichen
#

it is

coral reef
#

It falls under requiring a unnecessary permission

delicate lichen
#

you don't even know my code 😂

coral reef
#

I don't need to know it to know how it can be done

delicate lichen
#

the message has a timeout

#

bro

#

just ask mac

#

he will tell u the same things

coral reef
#

Ok

delicate lichen
#

ur wrong

coral reef
#

@cobalt sleet

#

I have been here longer than mac btw :)

delicate lichen
#

idk who are u

#

never heard of u

#

just saying

#

that

coral reef
#

Not feeding you false info, don't worry

delicate lichen
#

the bot needs "manage messages" to work with pages

#

i didn't say that ur feeding me with false info

#

just saying that ur wrong

cobalt sleet
delicate lichen
#

the bot

#

checks

#

wait

#

lemme send u

#

:)

sturdy swan
#

and it doesnt need manage messages

cobalt sleet
#

Yeah but that's not required for it to function

coral reef
#

Seeing the code doesn't really change anything here

sturdy swan
#

itll still work without it

delicate lichen
#

another smart ass woke up

delicate lichen
coral reef
#

No we're just giving you the correct info

delicate lichen
#

the bot will remove others reactions

#

lol

coral reef
#

Trying to help you out here so you understand

cobalt sleet
#

It's aesthetic, but not required for the command to function properly.

coral reef
#

It doesn't have to to work though is the thing

delicate lichen
#

it makes the command work the right way

#

btw how long do i gotta wait

#

for the bot to get reviewed again?

coral reef
#

Queue is about 2+ weeks atm

delicate lichen
#

goddam

cobalt sleet
#

You only need it to remove reactions. But at the same time it gives your bot powerful permissions to delete other messages and pin messages. Which is deemed unnecessary. If you have a problem with this you should reach out to a Community Manager. These are our bot review guidelines and we won't change them for you.

delicate lichen
#

ok

#

anything else? 😂

#

i will keep using it

cobalt sleet
#

Well that's your decision 🤷‍♂️

delicate lichen
#

exactly

cobalt sleet
#

Still doesn't change our guidelines

coral reef
#

Keep in mind it will not be approved if it is like that when it comes through queue again

sturdy swan
#

What can I do with vote credits

coral reef
hidden rootBOT
#

@sturdy swan

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

delicate lichen
#

@coral reef how can i remove the bot off top.gg?

#

i find it useless anyways

coral reef
#

If you didn't re-apply then its already removed

delicate lichen
#

i re applied already

coral reef
#

There is a delete button on your bots page

delicate lichen
#

i saw it

#

well yeah

#

deleted

sturdy swan
#

how can i approve my bot?

#

you dont

#

who?

#

bot reviewers do

#

when?

#

and no they wont do it when you ask one of them

#

ok

sturdy swan
#

ok

coral reef
#

Dblupto @sturdy swan

hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

jagged thorn
#

@coral reef@mint wadi how can i found that my req of adding the bot to top.gg was accepted or declined ?

mint wadi
sturdy swan
#

Can somone of the Top.gg Team tell my why it takes to long for the system to show the Teams i'm in? I've created it an hour ago and the only Team i'm in..is the one i've left around 20 min ago

#

yeah, i have the same Bug on my Bot...

#

then you're the lucky one^^

#

How to hack the bug....no new lines 😛

pale lynx
#

Happens with me to

sturdy swan
#

i wanted to say bug

lucid ginkgo
#

I had one doubt
How do you edit the creators
After you add the server to top gg??

mint wadi
#

read the decline reason and fix the issue then re-apply and wait in queue

#

Please keep this out of the support channel as it's unrelated to support, thanks

#

But yes as Ultra Cat shared is your decline reason please take it into consideration and then re-apply and wait in queue

#

If you wish dispute the reason feel free to dm @cyan flint when they are online.

#

Sorry for the ping nom

sturdy swan
#

By taking code and recode it a bit doesnt mean you coded it by urself

mint wadi
#

If you wish to keep discussing this topic please take it to DM's if possible

cyan flint
smoky sleet
#

uhm... my bot has dissapeared from top.gg site..

long ferry
#

Id

long ferry
#

Not sure what you expected

smoky sleet
long ferry
#

Which bot then

smoky sleet
#

885628728737148930

long ferry
#

Shows up for me

smoky sleet
#

Why can't i see it on my profile then?

#

Only bot I can see here is the bot I just removed

long ferry
#

Caching related

#

Clear your cache

uneven bloom
#

if bot got approved will it add to this server?

#

aurel?

long ferry
#

No

uneven bloom
#

oo

pale lynx
#

How to delete a team

long ferry
#

you cant

pale lynx
#

@long ferry and how to give acces to your bot editing page

long ferry
#

By going to the team, members and then adding the users your wish to give access to

#

I'd suggest waiting for when your bot is approved though

pale lynx
long ferry
#

yes

urban zinc
#

@long ferry Nitro Gift scam in dm

long ferry
#

ID

urban zinc
#

2 sec

#

792832806199099422

long ferry
#

banned already

urban zinc
#

Okay

weak willow
#

how do i add a website on my bot page? there is no option for the adding link or something

sturdy ingot
#

I went to add my bot on the top.gg site but it doesn't show up on the site and when I try to add it says I've already added what could it be?

weak willow
#

oki

vapid acorn
#

They are fixing it

#

"soon"

faint ginkgo
#

Anyone uhh

vapid acorn
#

Somehow

faint ginkgo
long ferry
#

Known issue

faint ginkgo
#

Ahh alright 👌

jolly nimbus
#

How to promote a server on Top.gg server list. Like the img.

long ferry
#

dblauctions

hidden rootBOT
jolly nimbus
#

👍 thx

cinder lark
#

how do i know if my bot got added to top.gg?

snow ravine
#

How to add background url

stoic socket
cinder lark
stoic socket
#

yeah

cinder lark
#

oki

wise nymph
#

how can i add my friend to bot Creators?

long ferry
#

Consider using teams

#

dblteam

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
weak willow
#

is there any queue progress where i can watch position of my pending bot's app? like how much approx time it will be checked?

long ferry
#

no there's not

#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

weak willow
#

i see

#

thnx

lucid ginkgo
#

Is it possible to claim money on topgg for servers
Because I see that in the vote option it shows 0.00$ and tells you can claim money in the next month??
Or is this feature still in progress??

long ferry
#

That is not real money

#

dblcredits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

lucid ginkgo
#

Alright Thanks
Apparently I was facing issue in adding my server on top gg and found out one of the other admins have already uploaded it on top gg but hadn't included me in creators
Apparently there's an issue with creators option right??
Is it possible to delete the server on top gg and upload again and include me in the creators??

honest hearth
#

Github instancees are removed?

long ferry
#

can you elaborate what you mean by that

long ferry
#

otherwise

#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

honest hearth
sturdy swan
#

hello
people can vote for my bot ? my bot not accepted yet

honest hearth
#

DONT CLICK!

#

@long ferry

#

Fake nitro spam

sturdy swan
#

oof hack link

sturdy swan
tardy flame
#

Where can I add this bot to my server

honest hearth
#

What bot?

pliant mauve
#

they can only vote onced approved

sturdy swan
mortal wing
mighty viper
#

whats the minimum mothy budget at the auctions? 💀 im broken ya know

mortal wing
#

Not until it gets approved

sturdy swan
#

i think bug

mortal wing
mortal wing
#

Or 20

#

Really depends

mighty viper
#

oof

sturdy swan
mortal wing
sturdy swan
#

Look here 6 votes

mortal wing
#

First ew Windows

Second I think it’s a visual bug?

sturdy swan
#

i can send bot Vote link ?

mortal wing
#

Sure

stoic socket
sturdy swan
stoic socket
stoic socket
pliant mauve
#

that might be a site issue rn

sturdy swan
#

mm