#support
1 messages · Page 571 of 1
bro did it get verify from
ye it did
idk i tink a glitch
oh
ye
It can take a while for it to show up
are u also a bot developer ?
Officially on top.gg? No
na i mean like
do u also have a bot like
dyn*
or mee*
I have projects I work on in my spare time.
Hello I removed that command because of what my bot got decline 4 min ago do I have to resubmit it and wait again for 10 days? ;-;
Yes
yes
sure
You must wait through queue again in order to have your bot be reviewed.
lol
Oooof looks today is my bad day
da come on
I have to be positive I got more time to work on commands well thanks for reply
r u also a top.gg developer ?
Not sure what you mean.
I don’t work on the site if that’s what you mean
yes
Can I see how many bots got added today or in last 10 days? like webpage update or something like that? As i remember there was an link?
The datadog site is not online atm
I believe so at least
hm Okay any idea when it gonna came back online?
No sadly
How long does it take? Approximately
Hm Okay have a great day and thank you
1-2 days maybe a bit less
Tf, my bot isn't appearing on search results.
dm adverdisement
Dbl addserver
@frigid flame
How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!
💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.
ID?
896694775162470460
-b 896694775162470460 DM scam
Thanks
🙂
I think your misunderstanding me. I have done that a few times now. The server was already on top.gg but I couldn't edit the page as transferring servers to teams is broken. So I had them remove the page so I could recreate it
now anytime I add the bot to recreate the page I get a 403
when I click on the page itself instead of on the add to top.gg page, I get this:
the only creator listed is the physical server owner
thus making me unable to edit and update the page
If you add /edit to the end of the url you get 403?
You'll have to DM support@top.gg then with all the details
alrighty then
ID?
896711762479575090
Thanks
Hi
896730334446641222
screenshot
Yea that’s what was sent to me but different user
screenshot
My friend added his bot but he wasn't in this server so I want to know his bot's state rn
891255936478511134
Starts the same
dblupgto
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
No like he wasn't in this server so he didn't got dmed by top.gg watcher
Yes, tell them to read that
id
896708037996339211
What if his bot is denied and he still waits
it isn't declined
nor is it approved
just tell them to read that message for more information
896714899621826611
another mf raid
this is starting to get annoying
Thanks
896709357138481153
ye ik ik
-b 896739409494425600 dm raid
yup thanks
:)
When is my bot checked i submitted an add request a week ago
Are there any updates on this? #support message
Thanks
@cobalt sleet Any updates on the above or do I have to submit a legal document to the parent company (Ferox Games V.B)?
you just have to wait
you should also follow proper procedure and flag the review
so that we can actually see it in our report queue
Hi, if you wish to submit a legal request you can use support@top.gg and the legal team can take a look.
You can also just submit a request to have it removed to the same support email.
If you have any questions you can ask me, or any moderator. Or you may contact the community managers.
I highly recommend reading our terms of service, especially sections 7, 8, 9 and 10.
https://top.gg/tos
Edit: added section 7
Np
We did, no action was taken
The review was present ~2 hours ago
Thank you, it appears you have already handled it. Very much appreciated.
For further reference, it was previously flagged but I was told it would not be taken down as it doesn’t explicitly break the review terms. #support message
ah ok gotcha
How i can edit my bot website?
like, how to make a website?
I can't edit, but i have a new link for my site now.
And old site disabled (i can't redirect).
Known issue
You can manually edit this, please?
The last time top.gg team told me this about a bug, I have been waiting for a solution for +6 months.
I do understand the frustration that comes with the site issues at the moment, us staff members are affected by it as well.
The majority of site-impacting issues have been already fixed by now, even if not noticeable. The site issues are mostly associated with a new redesign of the site. We hope you understand while the devs continue improving the site and eventually fixing these issues.
I can 100% guarantee you they're aware of it and will fix them eventually.
Additionally, this specific issue you're facing has only been a thing for at least a week or two, so a pretty new issue. There's other site issues that may be more important than this particular one.
I wanted to believe it, but 6 months is too long.
Thanks anyway, I'll try say the new site on description.
It's tricky when you've already created your vote structure and things like that around top.gg
But it's definitely a good idea.
by posting your stats via the api https://docs.top.gg/
if you need more help #topgg-api
hey spooky am i able to request my bot to be read
you can use ${client. guilds. cache. size} at the user activity
The bot needs to be reviewed by a Bot reviewer but there is a queue
And the queue is 10+ days atm
o
it said something about inviting bot to verification center
It tell me to dm soda but, look like soda's dm closed
The bot reviewers do that for you - you don’t join the verification centre
Just ping them ONCE and nicely ask here
ok
@deft python I changed the name and the bot avatar 
does my bot get removed when the bot is currently getting approved by discord?
not from topgg
ah
<@&695153281105920070>
@upper fox please don't ping community managers for that
Ho, ok. Sorry
Pfft
where is nekomaki
@real laurel
how long does it take for a bot to get verified
Feel free to re-apply 👍
1-2 weeks
thanks
np
ok
Wait are you guys able to see who submitted what bot?
wait is it a problem my name is cosmic and a bot reviewers name is cosmic?
no, not at all :)
ok thanks i was just looking and saw your name was the same as mine
no worries
wait i have a question
just ask
How long it take to verify a bot?
they said like two weeks
ok
rE @stoic socket when do reviewers check bots?
@deft python Sorry for the ping but my bot got denied and it said to dm you to appeal but your dms are close. should we speak in here about it or Dms?
ok lol
Try now
i did
Hey, is it possible to transfer servers to teams yet? if so how do you do so?
can you still get the verified bot maker badge?
aw
sadge
is heroku good for hosting a bot for free?
around 2 weeks
ty
yw
Hi, I was just wondering why the automatic voter role fro my server's voters doesn't get given?
i already set a specific role for it then the next day it disappeared
I dunno how this works TwT
I have a clip of someone killing me with out reason
hi, can i request here to add my approved bot here on server?
every now and then there is a form posted for people to vote on bots to be added here
Can you explain this?
bots are no longer added to this server
😩
make en exception
i am special 😋
if people vote your bot to get it added here then sure
dblzendesk How to setup role rewards on DSL
How to use Top.gg
How to setup role rewards on DSL
and how to do so
(bruh marco stopped doing them again)
🍉
¯_(ツ)_/¯
Hello how can i see my bot in top.gg
its approved but it doesnt show it in profile page
ohhhh i couldnt see because my profile was selected to tr lang .__.
Ok problem solved
:)
theirs like a list
dblupto @uneven minnow
@uneven minnow
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
oki
Read the docs - https://docs.top.gg/ and ask in #topgg-api
dblupto @hidden root
staff only
oh...
Hey there is a bug
what bug
thanks~
Np
how do i claim the $15 we got by voting?
dblcredits
@idle root
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
well i redeemed last month and it now shows redeemed by unknown
also i wasint able to use it
they expire
well i tried it last month and it shows redeemed and i was not able to use it last month too
hi
whats ur prefix
again they expire after a month, if you were not able to use them, they very likely expired
...
dblsupport
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
someone review my bot
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
oh... i need money
dbl help
im pressing delete account button
i tried redeeming it last month and ig it was bugged like the button was loading forever and then i reloaded and showed redeemed by unknown
the unknown might be a visual bug
oh
hmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
how can i ask to invite my bot to this server
you cant
so we need to verify phone number before requesting for auctions?
Yes, this is a security measure to avoid abuse on auctions, your number will only be used for verifying (sending a sms and then checking the code)
My First bot didn't get reviewed yet. so can I add 1 more bot to top.gg?
There's no limit on how many bots you can add onto our site
why i dont want to leak my number
ohk so where can i see the money that i have redeemed?
should be shown on the same page
there's no leaking of numbers there, it is again merely used to verify
ooh so when i request for auction it would show there too?
it would show on your auction page as available credits too
whats the minimum amount for advertising servers? also if i close the auctions page after phone verification would it ask me to do it again?
clear your cache, could be because of that
and there's no minimum, it just depends on the corresponding auction tag you're bidding on
whats auction tag?
👁️ 👁️
👃
👄
hopefully it wont be hacked and sell on dark web
dblsupport
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
okay
if you're continuously making unnecessary comments in support, you will be muted
okay
^^
something like https://top.gg/tag/gaming
would be considered a tag to be able to bid on
hey, i filled it but when i submitted it said something went wrong and then it says i already responded and can’t do this again. i wanna if that thing got submitted or not. Confusion! and where ppl vote for it ?
oh okay
where can i know the values for the last few auctions?
they're mentioned when getting access in auctions
uh, I need to wait 1 - 2 weeks again
they change according to the last auction
hey @cobalt sleet how did u come to know abt this #mod-logs message anyone reported abt it? sorry for ping i am just curious
Yes. A user report and it was confirmed through testing.
May I know if my bot is in the queue, id 892307737277501461
i guess that would be owner only command how tested exactly? 🧐
I think you misunderstood the deletion and ban reasons.
i guess the owner generated invite from bot to join someone other server
Yep
I invited it to a server and it generated an invite, then the dev let themselves in using that invite. Confirmed the user report I got.
Do you think there's something wrong with our testing/user report verification methods?
well i did got access but im only seeing this
You can ask in #auctions-support
no no ..i just wanted to know the process ..as u mentioned it can be only confirmed if u see bot generating invite link of ur server and then using that invite link bot owner join that specific server.
Yep. That's how it's tested. If the bot generates an invite I have a bot that logs that invite creation with the bot ID and invite code. Then if a user joins using that invite code then the bot will log that too. If the invite was created without my consent / without the bot warning me why it made it and the developer or other users join then it's grounds for a ban and deletion from top.gg for a privacy breach.
@long ferry
yeah 😅 ..in my early days i used to do so (not now) i didn’t know at that time that it’s against discord privacy policy lol. but in early days noobs dev do get exited when bot join some new server they wanna just explore how other ppl r using their bot. 🍉
Tf I can't find my bot on search results
dbl issues
@gleaming void
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
Yeah I understand but there are better more legal ways of seeing what people enjoy about your bot like logging command usage. Anyway, this conversation is getting off topic but I'd gladly continue in #development if you want.
After editing it will appear on search ?
not certain, but it may work.
I cannot transfer my bot to a team
nope. thanks for ur time lol. see yaa
Still not
then it wont until the issue is fixed
How to claim this ??
dblcredits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
Ok
there should be a button 'claim' at the start of next month
ig not sure
@stone juniper can we claim this credit in our upi or account ??
Sad for me
How to add second owner of a bot?
Ok
it's not real money it's just for top.gg
you can advertise your bot/server with them
@stone juniper can we buy primium bot from this money ??
you can use the credits to advertise with
read that
I created a team the transferred the ownership but the 2nd creator's name is not showing any solution?
wtf
it's only for topgg not bots
Dbl issues
@white plover
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
ok
Is there a way to revoke a report?
I accidentally clicked the report button on this review.
https://i.imgur.com/ItzM1mv.png
Edit: I accidentally did it again for another review...
they won't delete if its not against their policy
so its fine
Why in my server that option is showing "add to topp.gg"
When you answer than ping me
I again doing this but what here i type
dblwrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
you're on the wrong server
we're not vote tracker support
contact their support for help
Ok
But why this @long ferry
How can I add a creator with me in the project?
I reported something that wasnt against policy, but it was still removed... can users remove their own comments/reviews?
Can I put bot status DND it wouldn't create any problem while reviewing?
hi @cobalt sleet or @cyan flint pinged u cuz ive waited long enough. i cant edit my page, i tried this for like a month, like after i edit the code for long description if i hit save it just isnt saving. will it be possible for someone to do it for me, cuz im waiting for long time
can u change it for me? (ill send it in dm)
they don't look at the status
https://discordbots.app/ Is this allowed?
we dont have anything against it, but dont provide support for it either
although it's better to state if you'll use INVISIBLE status
ah alr. I'm arguing with someone atm who scrapes bot data from top.gg and uses it on his own bot list with adverts
plshelp me
If we'd have anything against that, we wouldn't be able to take it down either
as we dont own the content on our site (referring to bots or servers)
I can't, just wait until the site issues are fixed
ah true
I've requested that the other guy (not the app) takes my bot down from their bot list but they're not willing atm
then you could technically tell them you're going to get a lawyer involved 
also #general
I’m filing a DMCa with namecheap
Alr
@hidden root will DM you
a server or a bot for example
then why my bot isnt showing there
caching
??
it's a caching issue
try checking back later
iframe embedding
oh nvm
how?
didn't read "website"
learn how to use html
yeah
how do i add my bot's website in my bot page
<iframe src="url" title="description"></iframe>```
where do i put this?
long desc
في عرب ؟
@grand ravine
bcuz that's not how iframes work
iframes are little "windows" that lead to another website
how do i add my bot's website in my bot page
the title there is only "visible" when someone uses STT feature
<iframe src="url" title="description"></iframe>```
in long desc
how is that?
this whats this?
@sturdy swanpls tell
your bot is in queue for reviewal
oh when my bot will approved?
i wait 4 hours
dbl upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
1-2weeks
no problem
go to long description past this
<html>
<iframe src="url" title="description"></iframe>
</html>``` replace url with ur url and done
There's no ETA but it usually take months
how do i change the prefix of donate bot?
How do you put this in your bot’s description?
is i am the only one to face this or everyone
known issue
when will it be fixed, its happening from a long time 🥲
no eta
Can someone help me, every time I try to make a webhook for my server I get this message (I'm already logged into the website btw)
is that server already added to top.gg? make sure you have added dsl
then clear your cache
Hello when i goes to add background image for my bot page it shows like this ,
and it is from imgur only then also it shows error pls tell how can i add pls anyone
It hasn't been added yet I keep having problems accessing the webhook and I'm not totally sure what dsl is
that's not from imgur
the url is not imgur
wait let me put the image here u check the link
if you have imgur will u plss give the link of my image into imgur image link pls
upload, then right click copy image url
i also did that only and that image only this one then also it showing error what to do
then you did not copy the correct one
upload to imgur, right click the image, copy image url
So you'd get something like https://i.imgur.com/LIphSVk.jpeg
That's a correct image url from imgur
https://imgur.com/a/jZe0YOy that's a incorrect one
i made a gif to show - just grabbing it now
//https://imgur.com/WqCqjpZ this type it coming when i click on copy link
https://i.imgur.com/WqCqjpZ.jpeg
copy image url
btw, Imgur's "Copy link" actually copies the page url instead of the images (cuz ads)
you should right click -> copy image url
Hello, I do not quite understand how to post the bot on the site, I explain: I created the post but it tells me "Your project has not been approved yet
Read this article for more information", I don't understand if it is still under review or I have to do something manually.
click "this article"
thanks dude
thanks
what you do is paste that image url on the form instead of in the url bar like i did
and that should work
and how to my bot website link on my bot page iam not getting any option to add link soo pls anyone@stoic socket
did
thats an site issue
nothing you can do
ohh then i can't add for ever
I mean, does the approval process start when I post the bot or do I have to do something to get it listed?
the article explains everything
ohh ok when it will
can you link me the article?
press "this article" on the message you see
@long ferrypls search Devil's Music bot discord in google are brave click on first link and pls check weather the background image is coming are not
pls
oh ty, another thing the background URL stands for the bot's pic or just a background of the post
bot card background
it's a bot card background
and how many days does the discord takes to verify a bot
ohh
mine took around 16 days
How do I edit the pic?
"discord" takes around a month
ohh mine till now 8 days over
How do I submit my bot? Check out our article here: (coming soon).
Yes, already read more than 1 time, I don't understand if I have to invite him or it is done in an automated way
OK, but they invite it when I post it on the site?
thats explained there too
this thing I have already done
I also checked the client ID in the mod-log to see if they had declinat
Hello I’ve tried to vote on the soccer guru multiple times tried on private browser and other browsers and it just makes me watch the ad multiple times and doesn’t let me vote
but i made the post about 1 week ago
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
make sure you're not using adblockers
what device?
iPhone
and which browsers have you tried
One more thing, as soon as watcher is approved/declined it sends me a message to the account linked to the site, correct?
the one you submitted your bot with, correct
ok ty
Safari normal safari private chrome normal chrome incognito
entirely installed a seperate application in the sense of chrome or how did you use chrome?
you might confuse it with the google search thing
Chrome app
try firefox then maybe
Ok I’ll try that
Hey do mods test slash commands not listed on the help page
But have already been registered my ith discord?
If you're using slash commands on your bot, you should make sure that we're made aware that it does, such as mentioning it on your bot page
heyy
long time no see
why my nickname is still this-
Wait is this support-
oops sorry
ابغا واحد عربي
uh
؟؟
Hey, we don't give nicknames to non-boosters unless its neccessary due to the heavy use of unicode usernames or hoisting
nah my best friend 'hope' chnaged my name to name
can't be done
yes
يجب أن يكون بوت العلامة والموسيقى والمرح
نعم انا المرح بس وش احط
ما هي وظيفة بوت الخاص بك?
@spiral hare تأتي إلى dm
You're allowed to speak other languages in support, as long as it is related to top.gg
العاب
sorry my bro
my bot is stucked on Ready Its is not turning on? it is offline
العاب
**Sorry My Bad **
يكتب Games و Game
كذا
nevermind
Done!
done
لديك لمعرفة HTML و CSS ولغة البرمجة MarkDown
no
انتقل إلى يوتيوب البحث Html و MarkDown
طيب انت تعرف
<img src="Link Here">
كذا صح
حسنا لذلك أنا لا يمكن أن تساعدك، عليك أن تعرف لغة البرمجة وهذا ليس في سيطرتي.
ok
🙂
@long ferry
yup
i have a report
sure
np
sorry
no worries
Got it! If the slash command isn't mentioned on the help page but is Registered with discord, will mods test it?
yes
if we're unable to test it, it might get declined
though if your bot uses normal chat commands along with it, shouldn't happen
كم ياخد من الوقت
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
May I pay Auctions with Paypal?
Keep auctions questions in auctions channels
Theres no Auction channel
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
I think PP is accepted
Yeah but I can't bid on something, if PP won't be accepted.
I need it to be a 100% answer, since I don't want to get banned haha
Hey, i submit my discordbot, but my bot requires more permissions, how i request them?
Uh I think so
Wdym "request them"
@small gazelle can you send me a screenshot of the auctions page? I'll give you the role
the permissions
Ah you don't have access yet
accepted*
They don't have access
Well don't worry. You won't get access this month probably.
manage channels, manage messages
use middlewares, you can ask in #development
Yeah I know, I'm just asking if Paypal is accepted as payment?
Alrighty, thank you
I haven't looked much at auctions tbh
no, in support site, ''you should request them when a specific feature or command requires them to do so or within your bot’s description.''
Which you can use middlewares for that, ask in #development on how you can require specific permissions per command.
How do I know which position of the queue my bot is in?
We don't disclose exact positions or the exact order the current bots in queue are in.
np
I can't add my server (error 404 after adding the bot)
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

@cobalt sleet is it ok if i deleted the message that say my bot is not approved yet?
Huh?
my bot is not approved yet it show a message that it isnt right?
You're not allowed to hide page elements using CSS, so no.
but it only show for me
known issue
It also shows for mods and brs
no one can even see my bot
If a br opens your page and doesn't see the message they won't review it because they'll think it's already been approved. Please don't hide any page elements. Also, make a backup of what you've made because if your bot gets declined it gets deleted.
any ETA for the vote roles being fixed?
No
ok tysm
As explained in the pins. There's no ETA for a fix for any known site issues. The dev team works in sprints and whether or not the issue in question will be in their next sprint is up to their discretion.
but it is a bug right
Yes
Yeah it's the same thing
thought he pins show it is fixed though?
Dbl zendesk report
What response does the webhook expect when sending the request for a vote? Because he sends it once and never stops.
ok thanks
200
Hum
#support message this?
they're not fixed
the pins are not updated properly, we're working on better ways to keep it updated (more reliably)
I set it that if someone gives a vote, it gives them a role. Will his role be taken away after 12 hours or will it remain forever?
12h
The role stays for 13h iirc. It gives them an extra hour to vote.
But they can vote after 12h.
is there a way to get all time votes or previous month vote analytics for your bot?
View the historical performance of up to 28346 bots listed on Discord Bot List (top.gg). Updates hourly.
ty
Hey. I have a question. How can my colleague add me to the server as a creator so that I can edit the server?
How to advertise my server? I tried it on the website but where I will be informed? E-Mail or on the website itself?
There is no approximate timeframe for advertising
Can I change the “Creator” on a bot’s page?
I transferred ownership to a team but it isn’t updating
When i listed my server, under the creators, there's 2 extra users who appeared, I don't know how to remove them?
On top of that when I access my profile there's a lot of servers that I deleted that still appears
Hey, i want to show my website on my bot's page, but the field, where i can type my website url is not be show
Known issue
Dang I still havent gotten help
Wait patiently, someone will assist you soon
Ok I hope
big question; are analytics broken?
despite bumping our server regularly, nothing is showing up at all.
and, also, we are on top of almost every tag we are listed under.
dblissues
@grim island
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
If the user has administrator permissions they are listed. There is no way to change this setting currently
The user doesnt have admin perms tho thats the point
I demoted both of them months ago
Have you tried refreshing the cache?
ctrl + f5
analytics issues not listed.
Where do I do that
I go to my server message edit and do that or?
dblcacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
Alr
hi! i had a super quick question that i wasnt sure about
Wait that
I did that already 
There's a fully empty review on my server (no message or anything), and it seems to have tanked my server's reviews. I see in the guidelines it says that it must be constructive or positive so I reported it thinking it was a troll, was that a valid report?
This is what I mean
Flag it
I did, I flagged it as a report. Just wanted to know if it was valid or abuse
Does it matter that the first message was created by one of the person I demoted?
Then you're going to have to wait until its fixed :/
Wouldn't think so
how would I know lmao
his profile has my server on it still lol
Should be yes
Alr I'll believe lmao
Since it's been outdated for months
client.on("messageReactionAdd", function(messageReaction) {
let data = JSON.parse(fs.readFileSync("./config/reactions.json", "utf8"));
var good = parseInt(data.good)
var bad = parseInt(data.bad)
if (messageReaction == '✅') {
good++
} else if (messageReaction == '❌') {
bad++
}
var newData = {
good: good,
bad: bad,
}
fs.writeFile("./config/reactions.json", JSON.stringify(newData), err => {
if (err) console.log("Error writing file:", err);
});
});
my issue is that it just shows in the json file as null
how come 'force dark mode' is broken, and the checkbox to "use old style"
ive set both, and my bot page is blinding bright in the ugly new theme 😦
Hey
I can't find a bot which will notify when I upload on yt and it should be free of cost so pls if someone can tell me the bot name or help me out here u will make my day!
@here
Pls help
hi may i know the status of the bot which i submitted, name is RHINO 5.0
@here
pls say
It's waiting review
You'll be notified when it gets reviewed
Hi. its been few days I haven't received any response about my bot's approval. How will I be contacted?
you'll get a message from @hidden root if your bot got accepted or not if i'm not wrong
- it'll take a couple weeks
How do I remove a bot from the site 🤔 looking to remove a bot that’s shut down and no longer maintained
Delete button?
Where… am I blind 😂 probably am
On bot edit page
Ahh found it, thanks!
Np
yo
hello almost 2+ week pas can any one say how many more days left for apporval
hello sir how to fix this Something went wrong
We couldn't save your announcement, try again later.
Known issue check pins
Um any bot's page doesn't load.. it's been a few months since this started happening. Why?
Also when anyone else tries to visit my bot's page, it doesn't laod
@merry sandal bro i try evethink this not work
Dude listen
I’ve said
So has he
It’s broken
You CANT fix it right now
@stoic socket ok Thanks bro
Have you added CSS and/or images?
They may be trying to get resources that aren’t accessible
What's the bot page?
No
leave it with aurel ^^
loads without any issues for me
trying on a different device
loads fine in edge aswell
same on mobile
could you elaborate "not loading"? cant seem to reproduce it
Well I was talking to 3 of my friends. They all said that it doesn't load
And for me, any of the bot pages don't load
can you elaborate not loading, do you see any errors for example?
It's just white
could you try a external browser rather than clicking on a link on discord?
I have chrome. The same happens there
clear your cache
could possibly be related to your connection then, could you if possible try a vpn that isn't your country?
After i Authorize the bot(dsl) to my server this pops up
/edit where in my url?
At the end of the url
Okk
That's accessible
Are you logged into the correct account
Clear your cache entirely, then tr accessing it again
try*
Works?
I can see the server but how do i change the description?
Edit it through /edit
Then you're not logged into the correct account
Or didn't clear cache correctly
dblcacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
Iam logged into a my account that is a admin in that server
Do i need to be owner or something?
Admin should work
I think they’re always open, just looked at whenever they get time
some peoples are blackmailing me and doing torture that they will do bad reviews in top.gg ;(
he sent me ss
also he dont have proof
about that :(
also no one complain about me bot like that
he is in 70 servers
:(
please help me
they are doing bad reviews without any reason :(
also they are telling they have ss that my bot did that but they are not showing that also i am 100% my bot didn;t did that cuz it don't have any feature like that
but they are sending bad reviews that my bot did that bad thigs :(
did it realy do no right but the other people know right ur bot is nice
why r u tensed buddy
chill bro
Well how do you know it didn't?
Might be worth resetting your bot token just in case
yes
Blacklister
no i know my bot its completely safe and why i will make my first bot so bad
but it is better to regen ur token bro
but if multiple people are leaving reviews with similar issues then its likely to be an actual issue?
only 2 kids 10 year old
they both are friends
also they were my friend
now i am frustrated
they 10 year old kids are not understanding that this is not a game i struggled so much :(
@sturdy swan let's not use racial slurs even if it might be in context of that

ok
It's been 17 days and I still haven't received an answer:/
Today is day 14. You submitted on the 28/09
It'll be reviewed soon
oh sorry my mistake..thanks:))
hmm i cant see invite tag
Invite tag? Not sure what you mean.
its been for me 2weeks +
invite bot
THere are so much tags minecraft fun youtube and etc. but i cant see invite
That was 9 days ago not 2 weeks +
so im searched i in this site
click Refresh Data button
In how many days are bots approved or disapproved?
2 weeks or more
Last time I checked it was one week xD
If the site had to periodically fetch bot data for the tens of thousands of bots it would be way slower than just letting devs fetch new data when they need it
Not anymore
Thanks ❤️
True
How to fix?
@zinc oracle I’ve waited a few days now and it still appears that sometimes votes aren’t going through
I did add a bypass to it for cloudflare firewall
But every single one that’s gone past it I have received, just some aren’t even being received by cloudflare
yup, through the delete button, if you do not see one, go to https://top.gg/servers/yourserverid/delete
My server has been locked since NSFW purpose but we changed everything to SFW it still hasn't unlocked yet
Ty
Well if theres a way to unlock it then I wouldn't have to delete
It's okay if I change my bot's profile photo, right?
yeah
Is your server locked?
Yes
Oh
Lemme get it
878386210001801266
@long ferry Hi i am waiting so long could you check when did i applied for bot approval request please ?
Note that the approve time its 14+ days or more.. (times are longer in this period)
i do knwo that
I wasnt gonna bother reporting this dude but he's so stupid as to send me his ad three times after i got him banned in dbots... https://crxb.cc/2s909yw 606350866601213962
Thanks
cant vote rn
Refresh
Banned MiitiMouse#5040 (@finite sparrow)
