#support

1 messages · Page 571 of 1

sturdy swan
#

May vary

#

ok thanks for the quick support

void oasis
#

Why didn't it find me the server?

sturdy swan
#

ye it did

#

idk i tink a glitch

stoic socket
#

No verification for servers

#

It just takes a while for it to come up in search

sturdy swan
sturdy swan
sturdy swan
sturdy swan
sturdy swan
#

do u also have a bot like

#

dyn*

#

or mee*

#

I have projects I work on in my spare time.

wet mauve
#

Hello I removed that command because of what my bot got decline 4 min ago do I have to resubmit it and wait again for 10 days? ;-;

sturdy swan
#

sure

#

You must wait through queue again in order to have your bot be reviewed.

#

lol

wet mauve
#

Oooof looks today is my bad day

sturdy swan
wet mauve
#

I have to be positive I got more time to work on commands well thanks for reply

sturdy swan
#

not here

#

xd

sturdy swan
sturdy swan
#

I don’t work on the site if that’s what you mean

#

yes

wet mauve
#

Can I see how many bots got added today or in last 10 days? like webpage update or something like that? As i remember there was an link?

sturdy swan
#

I believe so at least

wet mauve
#

hm Okay any idea when it gonna came back online?

sturdy swan
void oasis
wet mauve
#

Hm Okay have a great day and thank you

sturdy swan
frigid flame
#

Hello, anyone I should contact to have a server purged from the top.gg listing? I recently got the job of helping a server grow and because they already had a outdated top.gg page from long before I was a member of the team, I can't manage the page so I had them delete it

#

now I get 403s any time I try and edit the server page

gleaming void
#

Tf, my bot isn't appearing on search results.

rancid heath
#

dm adverdisement

cobalt sleet
hidden rootBOT
#

@frigid flame

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

cobalt sleet
rancid heath
cobalt sleet
#

-b 896694775162470460 DM scam

wild stoneBOT
#

dblMod Banned MiitiMouse#5040 (@finite sparrow)

#

dblMod Banned MiitiMouse#5040 (@finite sparrow)

cobalt sleet
#

Thanks

rancid heath
#

🙂

frigid flame
# cobalt sleet Dbl addserver

I think your misunderstanding me. I have done that a few times now. The server was already on top.gg but I couldn't edit the page as transferring servers to teams is broken. So I had them remove the page so I could recreate it

#

now anytime I add the bot to recreate the page I get a 403

#

when I click on the page itself instead of on the add to top.gg page, I get this:

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the only creator listed is the physical server owner

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thus making me unable to edit and update the page

cobalt sleet
frigid flame
#

Yes

cobalt sleet
frigid flame
#

alrighty then

pseudo dragon
#

someone ban this perosn please

cobalt sleet
foggy peak
cobalt sleet
#

Thanks

midnight knoll
#

Hi

viral void
#

896730334446641222

viral void
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And dm spam

long ferry
#

screenshot

viral void
long ferry
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screenshot

viral void
midnight knoll
#

My friend added his bot but he wasn't in this server so I want to know his bot's state rn

#

891255936478511134

viral void
hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

midnight knoll
long ferry
meager cape
#

was just in this server

#

now they gone

long ferry
#

id

meager cape
#

896708037996339211

midnight knoll
long ferry
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nor is it approved

#

just tell them to read that message for more information

midnight knoll
#

Oh

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Okay thanks

carmine hare
#

another mf raid

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this is starting to get annoying

cobalt sleet
#

Thanks

high cipher
#

896709357138481153

long ferry
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Yup thanks, feel free to disable your dms for now

#

nothing much we can do

carmine hare
#

ye ik ik

hot sundial
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ID: 896739409494425600

long ferry
#

-b 896739409494425600 dm raid

wild stoneBOT
#

dblMod Banned Mippel#4588 (@burnt bison)

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dblMod Banned Mippel#4588 (@burnt bison)

long ferry
#

yup thanks

hot sundial
#

:)

snow ravine
#

When is my bot checked i submitted an add request a week ago

forest pendant
zenith pumice
#

@sturdy swan 896711051037511731

cobalt sleet
#

Thanks

forest pendant
#

@cobalt sleet Any updates on the above or do I have to submit a legal document to the parent company (Ferox Games V.B)?

real laurel
#

you just have to wait

#

you should also follow proper procedure and flag the review

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so that we can actually see it in our report queue

zinc oracle
# forest pendant <@491002268401926145> Any updates on the above or do I have to submit a legal do...

Hi, if you wish to submit a legal request you can use support@top.gg and the legal team can take a look.

You can also just submit a request to have it removed to the same support email.

If you have any questions you can ask me, or any moderator. Or you may contact the community managers.

I highly recommend reading our terms of service, especially sections 7, 8, 9 and 10.
https://top.gg/tos

Edit: added section 7

zenith pumice
forest pendant
stoic socket
#

no action - apart from the review being taken down

forest pendant
forest pendant
forest pendant
stoic socket
#

ah ok gotcha

ashen pagoda
#

How i can edit my bot website?

zinc oracle
ashen pagoda
#

I can't edit, but i have a new link for my site now.

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And old site disabled (i can't redirect).

long ferry
ashen pagoda
#

You can manually edit this, please?

long ferry
#

I cannot no

#

It's a known issue that it does not show up

ashen pagoda
#

The last time top.gg team told me this about a bug, I have been waiting for a solution for +6 months.

long ferry
#

I do understand the frustration that comes with the site issues at the moment, us staff members are affected by it as well.

The majority of site-impacting issues have been already fixed by now, even if not noticeable. The site issues are mostly associated with a new redesign of the site. We hope you understand while the devs continue improving the site and eventually fixing these issues.

I can 100% guarantee you they're aware of it and will fix them eventually.

#

Additionally, this specific issue you're facing has only been a thing for at least a week or two, so a pretty new issue. There's other site issues that may be more important than this particular one.

ashen pagoda
#

Thanks anyway, I'll try say the new site on description.

long ferry
ashen pagoda
#

But it's definitely a good idea.

gleaming pine
#

#tickets

limpid axle
#

hi

#

howw can i add the serrver count off my bot?

zinc oracle
uneven minnow
#

hey spooky am i able to request my bot to be read

sturdy swan
stoic socket
#

And the queue is 10+ days atm

uneven minnow
#

o

uneven minnow
#

it said something about inviting bot to verification center

sturdy swan
#

It tell me to dm soda but, look like soda's dm closed

stoic socket
stoic socket
sturdy swan
#

@deft python I changed the name and the bot avatar CE_aaa

spiral frigate
#

does my bot get removed when the bot is currently getting approved by discord?

spiral frigate
#

ah

upper fox
#

<@&695153281105920070>

livid glacier
#

@upper fox please don't ping community managers for that

jade osprey
#

Pfft

limpid axle
#

where is nekomaki

zinc oracle
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@real laurel

red wasp
#

how long does it take for a bot to get verified

deft python
red wasp
deft python
#

np

sturdy swan
red wasp
#

Wait are you guys able to see who submitted what bot?

#

wait is it a problem my name is cosmic and a bot reviewers name is cosmic?

red wasp
pliant mauve
#

no worries

red wasp
#

wait i have a question

pliant mauve
#

just ask

red wasp
#

i forgot

#

sorry

sturdy swan
#

How long it take to verify a bot?

red wasp
#

they said like two weeks

sturdy swan
#

ok

uneven minnow
#

rE @stoic socket when do reviewers check bots?

coral dawn
#

@deft python Sorry for the ping but my bot got denied and it said to dm you to appeal but your dms are close. should we speak in here about it or Dms?

deft python
#

Oh one sec I’ll turn my dms on

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Forgot I turned them off lol

coral dawn
#

ok lol

deft python
#

Try now

coral dawn
frigid flame
#

Hey, is it possible to transfer servers to teams yet? if so how do you do so?

hushed bobcat
#

can you still get the verified bot maker badge?

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aw

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sadge

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is heroku good for hosting a bot for free?

vapid tapir
#

¡Hi!

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Does anyone know how long it takes to approve a bot?

red wasp
#

around 2 weeks

vapid tapir
#

ty

red wasp
#

yw

verbal charm
#

Hi, I was just wondering why the automatic voter role fro my server's voters doesn't get given?

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i already set a specific role for it then the next day it disappeared

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I dunno how this works TwT

hard lily
#

I have a clip of someone killing me with out reason

vital totem
#

hi, can i request here to add my approved bot here on server?

leaden basin
#

every now and then there is a form posted for people to vote on bots to be added here

coral reef
coral reef
vital totem
#

make en exception

#

i am special 😋

sturdy swan
#

if people vote your bot to get it added here then sure

coral reef
hidden rootBOT
vital totem
coral reef
sturdy swan
#

(bruh marco stopped doing them again)

vital totem
#

🍉

coral reef
#

¯_(ツ)_/¯

hardy tendon
#

Hello how can i see my bot in top.gg

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its approved but it doesnt show it in profile page

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ohhhh i couldnt see because my profile was selected to tr lang .__.

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Ok problem solved

coral reef
#

:)

timber galleon
coral reef
#

dblupto @uneven minnow

hidden rootBOT
#

@uneven minnow

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

timber galleon
#

oki

coral reef
limpid axle
#

dblupto @hidden root

coral reef
#

staff only

limpid axle
sullen mirage
#

Hey there is a bug

long ferry
#

what bug

sullen mirage
#

I reviewed a server but the reviews are not showing up

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but it is saying 1 review

long ferry
#

caching issue

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wait a bit

verbal charm
coral reef
#

Np

sullen mirage
#

thanks

#

now it is showing

idle root
#

how do i claim the $15 we got by voting?

long ferry
hidden rootBOT
#

@idle root

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

idle root
#

also i wasint able to use it

long ferry
#

they expire

idle root
#

well i tried it last month and it shows redeemed and i was not able to use it last month too

limpid axle
#

hi

limpid axle
long ferry
#

again they expire after a month, if you were not able to use them, they very likely expired

long ferry
#

dblsupport

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

limpid axle
#

can i redeem it

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for $$$

long ferry
#

no

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it's only money usable in auctions

low stag
#

someone review my bot

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

limpid axle
low stag
#

its been over 2 weeks

#

duh

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ok i have to wait 10 years

limpid axle
#

dbl help

long ferry
#

No

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fully read the message

#

The average up-to-date approval times are stated here.

limpid axle
#

im pressing delete account button

idle root
long ferry
#

the unknown might be a visual bug

idle root
#

oh

limpid axle
#

hmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

#

how can i ask to invite my bot to this server

long ferry
#

you cant

idle root
#

so we need to verify phone number before requesting for auctions?

long ferry
#

if you have no support inquiries, move to #general

long ferry
low stag
long ferry
#

There's no limit on how many bots you can add onto our site

low stag
#

wow

#

damn

limpid axle
idle root
long ferry
long ferry
idle root
#

ooh so when i request for auction it would show there too?

long ferry
#

it would show on your auction page as available credits too

idle root
long ferry
#

clear your cache, could be because of that

#

and there's no minimum, it just depends on the corresponding auction tag you're bidding on

idle root
#

whats auction tag?

limpid axle
long ferry
#

dblsupport

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

limpid axle
#

okay

long ferry
#

if you're continuously making unnecessary comments in support, you will be muted

idle root
long ferry
#

would be considered a tag to be able to bid on

vital totem
idle root
#

where can i know the values for the last few auctions?

long ferry
#

they're mentioned when getting access in auctions

sturdy swan
#

uh, I need to wait 1 - 2 weeks again

long ferry
#

they change according to the last auction

vital totem
#

hey @cobalt sleet how did u come to know abt this #mod-logs message anyone reported abt it? sorry for ping i am just curious

cobalt sleet
#

Yes. A user report and it was confirmed through testing.

versed silo
#

May I know if my bot is in the queue, id 892307737277501461

vital totem
versed silo
#

ok thx

#

:)

cobalt sleet
vital totem
cobalt sleet
#

Yep

vital totem
#

yeah so how u guys tested it as u mentioned

#

reported user snapshot ?

cobalt sleet
#

I invited it to a server and it generated an invite, then the dev let themselves in using that invite. Confirmed the user report I got.

#

Do you think there's something wrong with our testing/user report verification methods?

idle root
long ferry
#

You can ask in #auctions-support

idle root
#

im not able to click them

#

oh okay

vital totem
cobalt sleet
# vital totem no no ..i just wanted to know the process ..as u mentioned it can be only confir...

Yep. That's how it's tested. If the bot generates an invite I have a bot that logs that invite creation with the bot ID and invite code. Then if a user joins using that invite code then the bot will log that too. If the invite was created without my consent / without the bot warning me why it made it and the developer or other users join then it's grounds for a ban and deletion from top.gg for a privacy breach.

mortal wing
#

@long ferry

vital totem
gleaming void
#

Tf I can't find my bot on search results

pliant mauve
hidden rootBOT
#

@gleaming void

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

gleaming void
cobalt sleet
gleaming void
pliant mauve
white plover
#

I cannot transfer my bot to a team

vital totem
gleaming void
long ferry
#

then it wont until the issue is fixed

sturdy swan
#

How to claim this ??

long ferry
#

dblcredits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

stone juniper
#

read above it

sturdy swan
#

Ok

stone juniper
#

ig not sure

sturdy swan
#

@stone juniper can we claim this credit in our upi or account ??

long ferry
#

no

#

it is not real money you can withdraw

sturdy swan
#

Sad for me

white plover
#

How to add second owner of a bot?

long ferry
#

you can't, consider using teams

#

dblteam

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
white plover
#

Ok

stone juniper
#

you can advertise your bot/server with them

sturdy swan
#

@stone juniper can we buy primium bot from this money ??

stoic socket
#

read that

white plover
#

I created a team the transferred the ownership but the 2nd creator's name is not showing any solution?

stone juniper
#

it's only for topgg not bots

hidden rootBOT
#

@white plover

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

white plover
#

ok

quaint escarp
#

Why am I not able to edit my bot on the site

#

Shows this

unkempt solstice
quaint escarp
#

But can edit my server

#

Help me what to do

limpid axle
#

MOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

#

do wall of text allowed

stoic socket
#

so its fine

empty bone
#

Why in my server that option is showing "add to topp.gg"

#

When you answer than ping me

empty bone
#

I again doing this but what here i type

long ferry
#

dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

empty bone
#

What

long ferry
#

you're on the wrong server

#

we're not vote tracker support

#

contact their support for help

empty bone
#

Ok

empty bone
long ferry
#

because that server is not added to top.gg very likely

clever fog
#

How can I add a creator with me in the project?

long ferry
#

you can through teams

#

dblteam

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
sturdy swan
wet mauve
#

Can I put bot status DND it wouldn't create any problem while reviewing?

sturdy swan
#

hi @cobalt sleet or @cyan flint pinged u cuz ive waited long enough. i cant edit my page, i tried this for like a month, like after i edit the code for long description if i hit save it just isnt saving. will it be possible for someone to do it for me, cuz im waiting for long time

#

can u change it for me? (ill send it in dm)

grand ravine
stoic socket
long ferry
#

we dont have anything against it, but dont provide support for it either

grand ravine
#

although it's better to state if you'll use INVISIBLE status

stoic socket
long ferry
#

If we'd have anything against that, we wouldn't be able to take it down either

#

as we dont own the content on our site (referring to bots or servers)

long ferry
stoic socket
#

I've requested that the other guy (not the app) takes my bot down from their bot list but they're not willing atm

long ferry
#

then you could technically tell them you're going to get a lawyer involved FLOSHAD

stoic socket
stoic socket
sturdy swan
#

How to know my bot approved?

stoic socket
vapid acorn
#

what is a project in top.gg profile

long ferry
#

a server or a bot for example

vapid acorn
#

then why my bot isnt showing there

long ferry
#

caching

vapid acorn
#

??

long ferry
#

it's a caching issue

vapid acorn
#

hmm

#

how can i fix it?

long ferry
#

try checking back later

sturdy swan
#

how can i add my bit's website in top.gg?

#

@long ferry

long ferry
#

iframe embedding

grand ravine
#

oh nvm

sturdy swan
grand ravine
#

didn't read "website"

long ferry
#

learn how to use html

sturdy swan
sturdy swan
#
<iframe src="url" title="description"></iframe>```
#

where do i put this?

grand ravine
#

long desc

sturdy swan
#

ok ty

#

why is the title not showing?

brisk quiver
#

في عرب ؟

sturdy swan
#

me

sturdy swan
grand ravine
#

bcuz that's not how iframes work

#

iframes are little "windows" that lead to another website

reef falcon
#

how do i add my bot's website in my bot page

grand ravine
#

the title there is only "visible" when someone uses STT feature

sturdy swan
#

in long desc

grand ravine
#

screen to text

#

aka "I'm blind, please read the site for me"

sturdy swan
#

ok

#

ty

reef falcon
#

@sturdy swanpls tell

pliant mauve
reef falcon
#

i wait 4 hours

pliant mauve
#

dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

pliant mauve
reef falcon
#

thanks for my information

pliant mauve
#

no problem

sturdy swan
# reef falcon this whats this?

go to long description past this

<html>
<iframe src="url" title="description"></iframe>
</html>``` replace url with ur url and done
pliant mauve
#

There's no ETA but it usually take months

sturdy swan
#

@long ferry

#

anything wrong?

long ferry
#

thats not related to the users question at all

#

oh nvm

torpid hollow
#

how do i change the prefix of donate bot?

sturdy swan
#

Hi why didn't broadcast with Bat Hydra Persian Music

#

@somber parcel@lone anvil

long ferry
#

#auctions-support

#

theres no eta for auction access

wintry musk
#

How do you put this in your bot’s description?

sturdy swan
#

is i am the only one to face this or everyone

stoic socket
sturdy swan
#

no eta

half glen
#

Can someone help me, every time I try to make a webhook for my server I get this message (I'm already logged into the website btw)

long ferry
#

is that server already added to top.gg? make sure you have added dsl

#

then clear your cache

serene eagle
#

Hello when i goes to add background image for my bot page it shows like this ,
and it is from imgur only then also it shows error pls tell how can i add pls anyone

half glen
long ferry
#

the url is not imgur

serene eagle
#

if you have imgur will u plss give the link of my image into imgur image link pls

stoic socket
#

and upload there

long ferry
#

upload, then right click copy image url

serene eagle
# serene eagle

i also did that only and that image only this one then also it showing error what to do

long ferry
#

then you did not copy the correct one

#

upload to imgur, right click the image, copy image url

#

So you'd get something like https://i.imgur.com/LIphSVk.jpeg

#

That's a correct image url from imgur

#

https://imgur.com/a/jZe0YOy that's a incorrect one

stoic socket
#

i made a gif to show - just grabbing it now

serene eagle
long ferry
#

now go on imgur on that image

#

right click

stoic socket
#

https://i.imgur.com/WqCqjpZ.jpeg

long ferry
#

copy image url

grand ravine
#

btw, Imgur's "Copy link" actually copies the page url instead of the images (cuz ads)

#

you should right click -> copy image url

jovial tapir
#

Hello, I do not quite understand how to post the bot on the site, I explain: I created the post but it tells me "Your project has not been approved yet
Read this article for more information", I don't understand if it is still under review or I have to do something manually.

long ferry
#

click "this article"

serene eagle
serene eagle
stoic socket
#

what you do is paste that image url on the form instead of in the url bar like i did

#

and that should work

serene eagle
#

and how to my bot website link on my bot page iam not getting any option to add link soo pls anyone@stoic socket

long ferry
#

nothing you can do

serene eagle
long ferry
#

not not forever

#

just wait until the site issue is fixed

jovial tapir
long ferry
#

the article explains everything

serene eagle
jovial tapir
long ferry
#

press "this article" on the message you see

serene eagle
#

@long ferrypls search Devil's Music bot discord in google are brave click on first link and pls check weather the background image is coming are not

#

pls

jovial tapir
long ferry
#

bot card background

serene eagle
#

and how many days does the discord takes to verify a bot

serene eagle
stoic socket
jovial tapir
grand ravine
#

"discord" takes around a month

serene eagle
jovial tapir
jovial tapir
#

Yes, already read more than 1 time, I don't understand if I have to invite him or it is done in an automated way

grand ravine
#

they invite

#

not u

jovial tapir
#

OK, but they invite it when I post it on the site?

long ferry
#

thats explained there too

jovial tapir
#

this thing I have already done

#

I also checked the client ID in the mod-log to see if they had declinat

long ferry
#

it hasn't been declined as you just submitted it

river panther
#

Hello I’ve tried to vote on the soccer guru multiple times tried on private browser and other browsers and it just makes me watch the ad multiple times and doesn’t let me vote

jovial tapir
long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

long ferry
river panther
#

I’m not using adblockers

#

Im doing it on phone aswell

long ferry
#

what device?

river panther
#

iPhone

long ferry
#

and which browsers have you tried

jovial tapir
# long ferry dblupto

One more thing, as soon as watcher is approved/declined it sends me a message to the account linked to the site, correct?

long ferry
#

the one you submitted your bot with, correct

jovial tapir
#

ok ty

river panther
#

Safari normal safari private chrome normal chrome incognito

long ferry
#

entirely installed a seperate application in the sense of chrome or how did you use chrome?

#

you might confuse it with the google search thing

river panther
#

Chrome app

long ferry
#

try firefox then maybe

river panther
#

Ok I’ll try that

sturdy swan
#

Hey do mods test slash commands not listed on the help page

#

But have already been registered my ith discord?

long ferry
#

If you're using slash commands on your bot, you should make sure that we're made aware that it does, such as mentioning it on your bot page

sturdy swan
#

heyy

#

long time no see

#

why my nickname is still this-

#

Wait is this support-

#

oops sorry

spiral hare
#

ابغا واحد عربي

sturdy swan
#

yes what

#

only English

spiral hare
#

كيف

sturdy swan
#

uh

spiral hare
real spade
sturdy swan
#

nah my best friend 'hope' chnaged my name to name

hollow trench
sturdy swan
#

yes

real spade
spiral hare
real spade
#

@spiral hare تأتي إلى dm

naive aspen
#

hey

#

guys

long ferry
#

You're allowed to speak other languages in support, as long as it is related to top.gg

spiral hare
naive aspen
#

my bot is stucked on Ready Its is not turning on? it is offline

long ferry
spiral hare
hollow trench
#

**Sorry My Bad **

real spade
long ferry
#

Though that conversation sounds kinda off topic now

spiral hare
long ferry
#

nevermind

hollow trench
real spade
spiral hare
#

ok

#

هنا

#

طيب

real spade
real spade
spiral hare
spiral hare
real spade
real spade
half topaz
#

@long ferry

long ferry
#

yup

half topaz
#

i have a report

long ferry
#

sure

half topaz
#

someone is dm advertising

#

@worn dawn

long ferry
#

pinging them wasn't necessary

#

thanks for the report!

half topaz
#

np

half topaz
long ferry
#

no worries

sturdy swan
coral reef
#

yes

long ferry
#

if we're unable to test it, it might get declined

#

though if your bot uses normal chat commands along with it, shouldn't happen

spiral hare
coral reef
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

small gazelle
#

May I pay Auctions with Paypal?

coral reef
#

Keep auctions questions in auctions channels

small gazelle
#

Theres no Auction channel

coral reef
#

Oh you don't have access

#

dblauctions

hidden rootBOT
coral reef
#

I think PP is accepted

small gazelle
#

Yeah but I can't bid on something, if PP won't be accepted.

coral reef
#

I think it is

#

@cobalt sleet can you confirm?

small gazelle
#

I need it to be a 100% answer, since I don't want to get banned haha

upper tartan
#

Hey, i submit my discordbot, but my bot requires more permissions, how i request them?

cobalt sleet
#

Uh I think so

cobalt sleet
#

@small gazelle can you send me a screenshot of the auctions page? I'll give you the role

upper tartan
coral reef
#

what perms

#

does it need

small gazelle
#

I just need to confirm if Paypal is accpeted

cobalt sleet
#

Ah you don't have access yet

small gazelle
#

accepted*

coral reef
#

They don't have access

cobalt sleet
#

Well don't worry. You won't get access this month probably.

upper tartan
coral reef
small gazelle
#

Yeah I know, I'm just asking if Paypal is accepted as payment?

cobalt sleet
#

You can still get accepted but not buy any slots

#

I believe PayPal is accepted

small gazelle
#

Alrighty, thank you

cobalt sleet
#

I haven't looked much at auctions tbh

upper tartan
coral reef
#

Which you can use middlewares for that, ask in #development on how you can require specific permissions per command.

thin holly
#

How do I know which position of the queue my bot is in?

grand ravine
#

u don't

#

you can only estimate

coral reef
#

We don't disclose exact positions or the exact order the current bots in queue are in.

thin holly
#

Oh

#

Okay then thank you

coral reef
#

np

olive raven
#

I can't add my server (error 404 after adding the bot)

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

olive raven
sturdy swan
#

@cobalt sleet is it ok if i deleted the message that say my bot is not approved yet?

cobalt sleet
#

Huh?

sturdy swan
cobalt sleet
sturdy swan
#

but it only show for me

stoic socket
#

known issue

cobalt sleet
#

It also shows for mods and brs

sturdy swan
sturdy swan
#

sorry

cobalt sleet
#

If a br opens your page and doesn't see the message they won't review it because they'll think it's already been approved. Please don't hide any page elements. Also, make a backup of what you've made because if your bot gets declined it gets deleted.

versed topaz
#

any ETA for the vote roles being fixed?

cobalt sleet
#

No

cobalt sleet
#

As explained in the pins. There's no ETA for a fix for any known site issues. The dev team works in sprints and whether or not the issue in question will be in their next sprint is up to their discretion.

cobalt sleet
#

Yes

versed topaz
cobalt sleet
#

DSL is kinda a deprecated name. We prefer to use Top.gg for everything now afaik.

versed topaz
#

like same website

cobalt sleet
#

Yeah it's the same thing

sullen mirage
#

I found a bug

#

please help

versed topaz
cobalt sleet
hidden rootBOT
brave grotto
#

What response does the webhook expect when sending the request for a vote? Because he sends it once and never stops.

sullen mirage
brave grotto
#

Hum

versed topaz
long ferry
#

they're not fixed

#

the pins are not updated properly, we're working on better ways to keep it updated (more reliably)

void oasis
#

I set it that if someone gives a vote, it gives them a role. Will his role be taken away after 12 hours or will it remain forever?

coral reef
#

12h

cobalt sleet
#

The role stays for 13h iirc. It gives them an extra hour to vote.

#

But they can vote after 12h.

lucid pebble
#

is there a way to get all time votes or previous month vote analytics for your bot?

cobalt sleet
lucid pebble
#

ty

quasi mist
#

Hey. I have a question. How can my colleague add me to the server as a creator so that I can edit the server?

compact scroll
#

How to advertise my server? I tried it on the website but where I will be informed? E-Mail or on the website itself?

stoic socket
tender surge
#

Can I change the “Creator” on a bot’s page?

#

I transferred ownership to a team but it isn’t updating

sturdy swan
#

When i listed my server, under the creators, there's 2 extra users who appeared, I don't know how to remove them?

#

On top of that when I access my profile there's a lot of servers that I deleted that still appears

sturdy swan
#

Hey, i want to show my website on my bot's page, but the field, where i can type my website url is not be show

stoic socket
sturdy swan
#

ok

#

I just want let you all know that^^

bleak quail
#

hey wait

#

i have the role and haven't had an approved bot yet

sturdy swan
fair vapor
#

Wait patiently, someone will assist you soon

sturdy swan
#

Ok I hope

grim island
#

big question; are analytics broken?

#

despite bumping our server regularly, nothing is showing up at all.

#

and, also, we are on top of almost every tag we are listed under.

coral reef
hidden rootBOT
#

@grim island

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

coral reef
sturdy swan
#

I demoted both of them months ago

coral reef
#

Have you tried refreshing the cache?

sturdy swan
#

I did

#

Well

#

Idk how I do that exactly but I deleted and redid the top.gg ad

coral reef
#

ctrl + f5

grim island
coral reef
#

It is known

#

That message is a little messed up rn

sturdy swan
#

I go to my server message edit and do that or?

coral reef
#

dblcacheclear

hidden rootBOT
sturdy swan
#

Alr

rocky flicker
#

hi! i had a super quick question that i wasnt sure about

sturdy swan
rocky flicker
#

There's a fully empty review on my server (no message or anything), and it seems to have tanked my server's reviews. I see in the guidelines it says that it must be constructive or positive so I reported it thinking it was a troll, was that a valid report?

#

This is what I mean

coral reef
#

Flag it

rocky flicker
#

I did, I flagged it as a report. Just wanted to know if it was valid or abuse

sturdy swan
coral reef
sturdy swan
sturdy swan
coral reef
#

You'll see it change

#

Yeah the team is working on a fix for these issues

sturdy swan
#

Alr I'll believe lmao
Since it's been outdated for months

lime hatch
#
client.on("messageReactionAdd", function(messageReaction) {
    let data = JSON.parse(fs.readFileSync("./config/reactions.json", "utf8"));
    var good = parseInt(data.good)
    var bad = parseInt(data.bad)

    if (messageReaction == '✅') {
        good++
    } else if (messageReaction == '❌') {
        bad++
    }

    var newData = {
        good: good,
        bad: bad,
    }

    fs.writeFile("./config/reactions.json", JSON.stringify(newData), err => {
        if (err) console.log("Error writing file:", err);
    });
});

my issue is that it just shows in the json file as null

wintry oriole
#

how come 'force dark mode' is broken, and the checkbox to "use old style"

#

ive set both, and my bot page is blinding bright in the ugly new theme 😦

dry quartz
#

Hey

#

I can't find a bot which will notify when I upload on yt and it should be free of cost so pls if someone can tell me the bot name or help me out here u will make my day!

#

@here

#

Pls help

scenic cypress
#

hi may i know the status of the bot which i submitted, name is RHINO 5.0

#

@here

#

pls say

grand ravine
#

You'll be notified when it gets reviewed

scenic cypress
#

: )

unkempt bolt
#

Hi. its been few days I haven't received any response about my bot's approval. How will I be contacted?

lusty furnace
#

you'll get a message from @hidden root if your bot got accepted or not if i'm not wrong

grand ravine
#
  • it'll take a couple weeks
slow moon
#

How do I remove a bot from the site 🤔 looking to remove a bot that’s shut down and no longer maintained

lusty furnace
#

Delete button?

slow moon
#

Where… am I blind 😂 probably am

grand ravine
#

On bot edit page

slow moon
grand ravine
#

Np

sturdy swan
#

yo

sturdy swan
#

hello almost 2+ week pas can any one say how many more days left for apporval

jolly nimbus
#

669616275097649183

^^ DM advertising nitro scam links

stoic socket
#

Known issue

#

There isn’t a fix at the moment

hallow trail
#

hello sir how to fix this Something went wrong
We couldn't save your announcement, try again later.

viscid kettle
#

Um any bot's page doesn't load.. it's been a few months since this started happening. Why?

#

Also when anyone else tries to visit my bot's page, it doesn't laod

hallow trail
#

@merry sandal bro i try evethink this not work

stoic socket
#

I’ve said

#

So has he

#

It’s broken

#

You CANT fix it right now

hallow trail
#

@stoic socket ok Thanks bro

stoic socket
#

They may be trying to get resources that aren’t accessible

viscid kettle
stoic socket
#

leave it with aurel ^^

viscid kettle
long ferry
#

loads without any issues for me

#

trying on a different device

#

loads fine in edge aswell

#

same on mobile

#

could you elaborate "not loading"? cant seem to reproduce it

viscid kettle
#

Well I was talking to 3 of my friends. They all said that it doesn't load

#

And for me, any of the bot pages don't load

long ferry
#

can you elaborate not loading, do you see any errors for example?

viscid kettle
#

It's just white

long ferry
#

could you try a external browser rather than clicking on a link on discord?

viscid kettle
#

I have chrome. The same happens there

fair hound
#

This glitch

long ferry
#

clear your cache

long ferry
long ferry
plush merlin
#

Iam not able to list my server on top.gg

#

?

long ferry
#

What do you mean with that

#

Explain what doesn't work

plush merlin
#

After i Authorize the bot(dsl) to my server this pops up

long ferry
#

Have you added DSL?

#

Oh I see

#

Clear cache, go to /edit on your url

plush merlin
long ferry
#

At the end of the url

plush merlin
#

Okk

plush merlin
#

Still says the same thing

long ferry
#

That's accessible

#

Are you logged into the correct account

#

Clear your cache entirely, then tr accessing it again

#

try*

plush merlin
#

Yess

#

Okk

long ferry
#

Works?

plush merlin
long ferry
#

Edit it through /edit

plush merlin
#

Same error on /edit

long ferry
#

Then you're not logged into the correct account

#

Or didn't clear cache correctly

#

dblcacheclear

hidden rootBOT
plush merlin
#

Iam logged into a my account that is a admin in that server

#

Do i need to be owner or something?

long ferry
#

Admin should work

sturdy swan
#

Is this still open ?

open linden
#

I think they’re always open, just looked at whenever they get time

final prism
#

some peoples are blackmailing me and doing torture that they will do bad reviews in top.gg ;(

#

he sent me ss

#

also he dont have proof

#

about that :(

#

also no one complain about me bot like that

#

he is in 70 servers

#

:(

#

please help me

#

they are doing bad reviews without any reason :(

#

also they are telling they have ss that my bot did that but they are not showing that also i am 100% my bot didn;t did that cuz it don't have any feature like that

stoic socket
#

@cyan flint ^^

#

Ah shes at school isn't she

final prism
#

but they are sending bad reviews that my bot did that bad thigs :(

sturdy swan
#

why r u tensed buddy

#

chill bro

stoic socket
#

Might be worth resetting your bot token just in case

sturdy swan
#

ye nice point bro

#

@stoic socketr u a developer

#

?

stoic socket
#

yes

sturdy swan
#

of which bot

#

oo got it

stoic socket
#

Blacklister

sturdy swan
#

ye

#

nice

#

discord.js

#

or py

final prism
sturdy swan
stoic socket
final prism
#

they both are friends

sturdy swan
#

ufff

#

skids

final prism
#

also they were my friend

#

now i am frustrated

#

they 10 year old kids are not understanding that this is not a game i struggled so much :(

long ferry
#

@sturdy swan let's not use racial slurs even if it might be in context of that

shadow plaza
#

It's been 17 days and I still haven't received an answer:/

cobalt sleet
#

It'll be reviewed soon

shadow plaza
#

oh sorry my mistake..thanks:))

sterile wasp
#

hmm i cant see invite tag

cobalt sleet
#

Invite tag? Not sure what you mean.

sturdy swan
sterile wasp
#

invite bot

#

THere are so much tags minecraft fun youtube and etc. but i cant see invite

cobalt sleet
sterile wasp
#

so im searched i in this site

sturdy swan
#

f

exotic wagon
#

Hey, my bots name has not been changed on the site and its pfp is not showing.

exotic wagon
#

oh ty

#

sry for the advert tho

#

if it is

#

It should auto update

sturdy swan
#

In how many days are bots approved or disapproved?

cobalt sleet
flat fossil
cobalt sleet
# exotic wagon It should auto update

If the site had to periodically fetch bot data for the tens of thousands of bots it would be way slower than just letting devs fetch new data when they need it

cobalt sleet
sturdy swan
rocky moss
#

How to fix?

whole spade
#

@zinc oracle I’ve waited a few days now and it still appears that sometimes votes aren’t going through

#

I did add a bypass to it for cloudflare firewall

#

But every single one that’s gone past it I have received, just some aren’t even being received by cloudflare

devout lantern
#

Hello

#

I want to remove my server off top.gg

#

Is that possible

long ferry
#

yup, through the delete button, if you do not see one, go to https://top.gg/servers/yourserverid/delete

devout lantern
#

My server has been locked since NSFW purpose but we changed everything to SFW it still hasn't unlocked yet

devout lantern
sturdy swan
#

It's okay if I change my bot's profile photo, right?

long ferry
devout lantern
#

Yes

long ferry
#

id?

#

you wont be able to delete it without getting it unlocked first nonetheless

devout lantern
#

Oh

devout lantern
devout lantern
hollow trench
#

@long ferry Hi i am waiting so long could you check when did i applied for bot approval request please ?

blissful monolith
junior hatch
#

I wasnt gonna bother reporting this dude but he's so stupid as to send me his ad three times after i got him banned in dbots... https://crxb.cc/2s909yw 606350866601213962

cobalt sleet
#

Thanks

hollow stone
#

cant vote rn

cobalt sleet
#

Refresh