#support

1 messages Β· Page 570 of 1

sturdy swan
#

Hey there

pliant mauve
#

yea

sturdy swan
#

Why does the new MD syntax really suck at top.gg?

#

It looked good before the new design, but now it looks like literal trash

#

Like these 2 empty dots at the bottom and above the "24/7 Uptime" text

wintry musk
pliant mauve
sturdy swan
pliant mauve
#

not sure why

#

try to use inspect element to see where its coming from

sturdy swan
#

Where can i invite dsl bot?

pliant mauve
#

dbl addserver

hidden rootBOT
#

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

πŸ’‘ If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

sturdy swan
#

@pliant mauve If I click save it works and edits the page, but not if Theme Pref. or Show off servers were enabled/had text in them. Why?

latent sparrow
#

where to verify my bot ?

#

I have submitted it

icy musk
latent sparrow
zinc oracle
#

you already have

latent sparrow
#

ok thanks

#

also 1 last question will i get notified if the bot is declined or accepted ?

icy musk
#

Yep! You will receive a DM from @hidden root

latent sparrow
#

ok thanks topggThumbsUp

stable token
#

device?

coral reef
#

Yes, what you are using and what OS it is

rain bluff
#

how do i apply for auctions?\

coral reef
#

dblauctions

hidden rootBOT
rain bluff
#

what was the thing where we got auction money for vvotes?

hidden rootBOT
#

@rain bluff

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT β€œwithdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

trim vine
#

i tried to add a server im in to the top.gg thing and it keeps popping up with a forbidden message when im just trying to add my server to top.gg

coral reef
#

known issue

#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

scarlet lodge
#

Scam Alert!!!

rain bluff
#

my bot doesnt show up?

coral reef
coral reef
rain bluff
#

by topgg, yes

#

881862674051391499

#

heres the id'

scarlet lodge
#

I already informed a Community Manager

rain bluff
coral reef
#

Seems to be abug

sturdy swan
#

If i have developer role and i leave the server by mistake.. my role back or not??

zinc oracle
wintry musk
#

There seems to be a problem, I logged into my other account, searched my bot’s top.gg link, and it says this

long ferry
#

your bot is not approved

#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

wintry musk
#

Oh

night reef
wary patio
#

My bot doesnt appear in the search list is there anything i have to do for search indexing or does the website take some time for search indexing?

long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

wary patio
sturdy swan
#

Why doesn't the top. gg find me button not working even when i enter my bot ID it's only loads and not finding the bot what should I do?

modest halo
#

how do I get my server published?

long ferry
flat fossil
#

I tried to ping someone in my server but it didn't ping them... is that normal behaviour? They don't show in the @ lidt even tho they are in the members list

#

Can that be caused by pirated discord version?

zinc oracle
modest halo
long ferry
#

save the changes, it should then be accessible to others

flat fossil
#

Thought you could help

long ferry
#

not still

#

dblsupport

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

modest halo
last vine
#

πŸ‘

long ferry
#

thats a visual bug, clear cache

obsidian locust
long ferry
#

wrong docs

obsidian locust
#

oh ok ty

modest halo
peak nymph
#

Hi

#

A question my bot finally has accepted

shell verge
#

hey, i'm trying to add my application to top.gg but when i click submit, nothing happens and when i look at my profile i dont see my bot added. can someone help?

peak nymph
#

How can I found my bot in tooth

long ferry
#

tooth?

buoyant crystal
#

When I try to add my server, I get this error:

#

I added DSL bot to the server

peak nymph
#

I’m trying to search my bot in topgg

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But the page don’t found the bot

sturdy swan
#

what is the avg wait time

tender crystal
#

How to remove a server from top.gg?

sturdy swan
swift heath
#

Do I get faster queue if I got declined before? Or I gotta wait 2 more weeks?

#

0% effect on how fast it will take?

zinc oracle
#

we review in order of submission.

swift heath
#

This sucks, I got butchered by pure chance.

hardy tendon
#

Hi, why i cant find my bot here?

#

It is approved but i cant see my bot

zinc oracle
#

like in this server?

hardy tendon
#

Yes

zinc oracle
#

bots are not added here

hardy tendon
#

Why?

zinc oracle
#

our botlist is too large to add every bot

hardy tendon
#

Of adding bots?

#

Oh then i can only see it at website

stoic socket
hardy tendon
#

I thought there was an 50 bot limit but after months it got removed

stoic socket
#

Which is why they don’t add them anymore

hardy tendon
#

:( okay thx

long ferry
#

Clear cache and try again

shell verge
#

i did twice

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even tried with a different application

fair hound
#

Or if nothing is happening kn clicking submit

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You may re-login

tidal silo
#

i am waiting since last 2 weeks but idk when my bot will get verified

tidal silo
#

But how much

#

I am tired people are not adding my bot becuase of this

shell verge
fair hound
stark solar
#

Hi

#

I need help

hidden rootBOT
#

@tidal silo

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

stark solar
#

I have this problem

coral reef
#

Gonna have to wait until it is fixed

#

if the potential fix does not work

stark solar
#

Potential fix doesn't work

#

Can u just try so I can be sure it doesn't work?

#

Can u try searching my bot

coral reef
#

Yes, its the same issue

#

Going to have to wait until it is fixed.

stark solar
#

U search for my bot?

coral reef
stark solar
#

How do you know what bot is mine xD

coral reef
#

I have logs :)

stark solar
#

O

#

Ok

#

Thx

coral reef
#

np

stark solar
#

Do you possibly know when that problem is going to be fixed

coral reef
#

No ETA as stated in the message

#

Only staff can use tags

tidal silo
#

Hmm ok

#

if i want to join

#

?

coral reef
tidal silo
#

hmm

#

how to report a bot

#

@coral reef

coral reef
#

Use the report button

tidal silo
#

Sory for ping

coral reef
#

On the bots page

tidal silo
#

by mistake

tidal silo
coral reef
#

np

long ferry
#

You still need to include more information

grand ravine
#

Also adding unnecessary spaces won't count

cobalt sleet
#

Just add a 300 character html comment underneath the iframe. You also don't need the html and body tags.

weak elbow
#

hello, someone know whats this?

long ferry
#

dblcredits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT β€œwithdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

weak elbow
#

ok thanks

#

where is auctions welcome

cobalt sleet
#

You need to be auctions approved to see it

weak elbow
#

and how i get approved?

cobalt sleet
#

It explains above

gilded acorn
zinc oracle
#

14+

stiff plank
#

where the log bot has added to top.gg like before ?

long ferry
#

logs are hidden right now

stiff plank
#

ok thank you

warped kindle
#

how i can became bot reviewer

long ferry
warped kindle
long ferry
#

scroll up a bit

warped kindle
#
long ferry
#

Yup

warped kindle
#

thanks :)

valid root
#

do you guys allow bots that are private on the list? because I found one that is

long ferry
#

We do in particular, but just doesn't make sense to add them to our site KEKW

slender mortar
#

hello, when I go to add a Bot I get this: Application error: a client-side exception has occurred (developer guide).

valid root
winged galleon
#

I tried to add a community but there is a problem

sturdy swan
#

i cant edit my bot, it says "Your form contained some validation errors" and i dont see any error

long ferry
#

have you forced any theme at the last option?

sturdy swan
#

no

long ferry
#

check all of your fields if they're meeting the requirement

#

oh can't check whats wrong, you seem to have deleted your bot

sturdy swan
sturdy swan
#

Hey I need help

#

I can't publish any announcement

zinc oracle
#

announcements currently dont work

sturdy swan
#

WHY 😭

sturdy swan
#

Oi

#

Site up?

zinc oracle
coral reef
#

?

fervent garden
#

how long does a review usually take to get reviewed, before they were gone the same day but now its taking upwards of a week...

coral reef
#

Between queue and reviews we are trying our best

glass elk
coral reef
#

?

cobalt sleet
#

Queue is about 2 weeks or more currently.

fervent garden
#

alr ty, and also how would i go in reporting alt accounts which are being made to leave 1 stars on my bot and 5 stars on a different bot...

coral reef
cobalt sleet
#

Ah my bad

glass elk
#

That xignotic is back?

coral reef
#

Xig is still on break

glass elk
coral reef
#

Keep the channel on topic please

cobalt sleet
#

There's no ETA for review reports

fervent garden
#

and also if i were to report a bot for breaking discord tos (defame, targeted harassment etc...) on the top.gg site would i recieve updates about the report or not for privacy reasons?

zinc oracle
#

you wont receive updates, but I cant find what you where talking about with the harassment.
If you wish to report a bot in for actions in discord like this youll need to contact discord support.

sturdy swan
#

hi

#

why i cant see

#

if i added my bot

#

or edit etc

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like befor

fervent garden
zinc oracle
sturdy swan
#

but i mean

#

where the channel

#

of logs

zinc oracle
#

hidden

sturdy swan
#

ok

#

why i cant transfer my bot in team?

#

after i transfer team it does not change anything

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

mossy nexus
#

hi

#

how to verifled my bot ?

coral reef
#

dblzendesk How your bot gets reviewed

hidden rootBOT
mossy nexus
#

ok

wicked galleon
#

how long does it take on average for the bot to be analyzed?

blissful monolith
coral reef
#

about 2 weeks right now.

#

not a month

blissful monolith
#

alright then ^^

wicked galleon
#

Thanks

coral reef
#

np

wicked galleon
#

@coral reef How did you become a bot reviewer? Just for curiosity

coral reef
sturdy swan
#

Hello

#

What is top bot in top gg

#

؟

#

Hey

ornate junco
#

are you talking about @small lantern bot?!?!1

sturdy swan
#

Bot owner of the largest number of votes

ornate junco
sturdy swan
#

is there some way i can remove my ratings or is the only way to report it and let you guys decide if you will remove it or not?

#

it only ruins the reputation of my server, and the people who left the rating(s) did it for completely no reason

zinc jackal
zinc oracle
#

dbl zendesk review guidelines

hidden rootBOT
sturdy swan
#

well, doing a 1 star review and saying nothing is not against the guidelines is it?

#

so i cannot get the ratings removed basically?

#

thing is that 2 of those who left a bad review with no context had never been in my server

merry oriole
#

Um im trying to advertise my server on there. but it keeps saying error even though i have server management perms.

misty rivet
#

im trying to change my website

coral reef
#

What's the issue

misty rivet
#

there is no thing to change the website

#

in the settings

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

misty rivet
#

this website button

fervent garden
#

why does a 1 star review just calling my bot cringe not get taken down huh

#

and a review making false claims and attempting to defame me scratchingblackguy

#

both reviews were made by alt accounts aswell huh

#

literally the 1st line of the review guidelines says "Do not include any spam, offensive, or unrelated content in your reviews." yet the reviews were both unflagged what

sturdy swan
#

I don't know if this is a bug with the server or Discord but whenever I am on Discord, it always says I have a ping from the #logs channel. I heard that channel was hidden from users because it got abused but why am I still getting pinged?

winter walrus
sturdy swan
#

And if I clear the notification, it will come back later

winter walrus
light quiver
#

why my bot is not reviewed yet

#

its been

#

1-2 months

high obsidian
#

it takes atleast 3-6 weeks

light quiver
high obsidian
light quiver
high obsidian
light quiver
limpid fractal
#

would need to wait for a reviewer since they can see when you did

high obsidian
light quiver
#

πŸ˜₯

severe tundra
high obsidian
high obsidian
severe tundra
high obsidian
severe tundra
high obsidian
#

before they use to ping

light quiver
severe tundra
high obsidian
#

just wait

hushed bobcat
#

uhm

#

can someone help me

#

if i try to go to my profile

high obsidian
hushed bobcat
#

it just redirects me to the authorize thing everytime

high obsidian
hushed bobcat
#

but i already authorized like 5023843243 times

high obsidian
hushed bobcat
#

nice

#

congrats

light quiver
#

ooooo

hushed bobcat
hushed bobcat
#

i cant login to my own profile in top.gg

high obsidian
#

have u try closing out the site then re opening it?

hushed bobcat
#

ye

#

duh

high obsidian
#

close your browser and turn off your pc

hushed bobcat
#

i cant even logout

high obsidian
#

than turn it back on

hushed bobcat
#

that

high obsidian
#

good old trick in the book should work

hushed bobcat
#

doesnt fix stuff

#

yknow

pliant mauve
#

kindly read the pins

pliant mauve
#

yep

hushed bobcat
#

no[e

#

nope

#

still uh

#

still does that

pliant mauve
#

what does it do?

hushed bobcat
#

when i try to logout

#

it doesnt log me out

#

when i try to go to my profile

#

it just redirects me to authorize thing every time

#

i have authorized like

#

548104124 times

pliant mauve
#

refreshing the pages didnt work?

hushed bobcat
#

no

#

FINALLY

#

works thanks

#

i had to clear my cache like 10 times

pliant mauve
#

oh >_<

covert veldt
#

does anyone know why i can’t save my announcements

pliant mauve
#

It's currently a site issue

covert veldt
#

oh

#

i see alright thanks

sturdy swan
#

What is the command for help?

#

For the youtube bot?

#

@pliant mauve

pliant mauve
#

dbl wrongserver @midnight quail

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

bronze silo
#

Why I am getting this error?

pliant mauve
sturdy swan
#

I know it's take around 20/25 days to get verified though am asking how many days it will take to verify now and is the bot serial is too long??

stable heart
#

Hello

#

i have a problem

#

My Server Has 550 members(including bots)
and 519 without any bot

stable heart
#

and also the emotes...some of them i removed 1-2 month ago

stable heart
#

@pliant mauve

#

help pls

pliant mauve
#

that's an issue rn. Nothing we can do about it

stable heart
#

what will i do

#

then?

pliant mauve
#

wait for it to be fixed

#

they dont have access to your page anyway

stable heart
#

ok

#

lets see

last vine
#

Issues*

balmy harbor
#

I cant make a announcement

pliant mauve
#

it's currently a site issue

stiff plank
#

who someone grow bot cause promote from here and got refuse verified cause inorganic?

jagged thorn
#

i sended my bot for verification on your website

#

mow much time does you guys need to verify the bot

winter walrus
hidden rootBOT
#

@jagged thorn

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

stable heart
stable heart
olive wolf
#

How do i test vote. People are saying there is test button but I can't see any thanks πŸ€”

sturdy swan
#

Your bot @Bekky was declined by reviewer VISION2050.

Reason: All of your bot's features require the bot itself to have the ADMINISTRATOR permission. NO bot requires administrator permissions to function. Please only require the permissions your bot truly needs.
If you would like to dispute your decline, please DM VISION2050.

#

whatt

#

my bot doesn't want permission

cobalt sleet
#

Please contact @winter walrus

stiff plank
cobalt sleet
#

Dbl support

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

restive rapids
#

i need help

#

this

#

u just say i need help with adding my bot to top.gg i added my bot but when toher ppl try to search or click on the link i gave them it says forbiden

#

this

cobalt sleet
#

Dbl zendesk how your bot gets reviewed

hidden rootBOT
restive rapids
#

what should i do now

restive rapids
#

anyone help me

#

@somber parcel

cobalt sleet
restive rapids
#

how do i check that

cobalt sleet
#

If you added it to the site it's in the queue

glass elk
#

When you submitted your bot?

cobalt sleet
#

Queue time is currently 2 weeks or more

restive rapids
#

i guy is helping me in that

#

i am asking him to come here

#

wait

glass elk
#

Your bot is in queue and might take time to get accepted

shadow ridge
#

im here

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what @restive rapids

restive rapids
#

OK

restive rapids
cobalt sleet
glass elk
#

They review bot before adding it on website so it might take time

cobalt sleet
shadow ridge
cobalt sleet
#

I already gave you all the answers

glass elk
#

Yes

shadow ridge
#

thx for helping him :)

#

i was helpign him but did not get anthing

#

now he understand

restive rapids
#

and what abouy this i can't see any webhooks

bold saffron
#

umm I am wating from 2 days pls answer, last time I ghost pinged (ik that it was wrong), I got muted... pls help

cobalt sleet
restive rapids
hidden rootBOT
#

@bold saffron

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

restive rapids
#

everone thanks for all your help

stable heart
cobalt sleet
#

Analytics might be bugged for server pages I don't know

#

If i didn't reply it's because I don't know the answer

#

So no need to ping

sturdy swan
#

Why can't I send feedback?

#

I am writing the feedback and it does not appear!

cobalt sleet
#

Where?

sturdy swan
#

on bot

cobalt sleet
sturdy swan
#

Yes

cobalt sleet
#

Dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

elfin kernel
#

Why can't I change the website on my bots page?

sturdy swan
#

whats the avg wait time

pliant mauve
#

dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

hollow seal
#

My profile picture is not visible on site top.gg

#

any mod here

#

please so something

#

@cobalt sleet@real laurel@deft python@cyan flint

wild stoneBOT
#

@hollow seal

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
hollow seal
#

Ahhh ok sorry

sullen arch
#

@pliant mauve May I know when you will inspect my bot, please?

pliant mauve
#

dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

hollow seal
sullen arch
#

😊

pliant mauve
#

np :)

cobalt sleet
# hollow seal ok ok now tell me why it is hapenning

It doesn't update immediately. Just clear your cache, log out and log back in and wait for the server cache to clear. I highly doubt this is such an urgent thing that it requires pinging literally all the online staff though. Nobody is looking at your profile.

hollow seal
cobalt sleet
#

For bots use refresh data

#

Dbl refreshdata

hidden rootBOT
#

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

hollow seal
#

ok thanks πŸ™‚

fringe pivot
#

@cobalt sleet Sorry for ping

#

But this is important

#

I want to report a DM advertiser

cobalt sleet
#

Just DM me the ID and screenshot

plush moat
#

what happens when i deauthorize this? i dont want my servers to be visible for everyone on the topgg site

sturdy swan
winter walrus
#

If you deauthorize you would have to authorize again if you need to add any of your servers again to top.gg

latent sparrow
#

can i apply from trial mod or reviewers in the server?

cobalt sleet
broken pulsar
#

It says the average wait time is 1 week on the datadog page, I submitted my bot on the 29th of september and still haven't heard anything, does this seem like a normal occurance or has my bot been lost?

lusty furnace
#

it says average for a reason

#

which means it could be more or less

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

jaunty orchid
broken pulsar
#

ah ok

jaunty orchid
#

how to get roles here?

broken pulsar
jaunty orchid
#

oh k

sturdy swan
#

hey i wanted to know if anyone had a command to make the bot create an invite to all of the servers its in?

proper turtle
#

Hey

cobalt sleet
latent sparrow
cobalt sleet
#

A CM will contact you if we're interested in your application. If not, you won't hear anything back from us.

sturdy swan
#

i dont need to join the servers

cobalt sleet
#

You don't need to make an invite to do that

sturdy swan
#

cool thanks

#

also i dont remember when i submitted my bot for approval, do you think you could help me out?

sturdy swan
#

cool thanks

crude ocean
#

Hello just wanna ask if the announcements bug has been fixed?

empty bone
#

I want to add my server in topp gg but it always seeing

#

Help me

long ferry
#

go to /edit first

plush moat
winter walrus
plush moat
#

is there any way to make that private

cobalt sleet
#

There's no way to make your profile private but you can request deletion of your data

empty bone
long ferry
#

add /edit to your url

sturdy swan
#

i wanted to put in some money to advertise on top.gg, i was wondering what would happen after i click submit since my bot isnt approved i cant click it

long ferry
#

you wont be able to select your bot if it isn't approved

sturdy swan
#

nvm i got my answer

empty bone
long ferry
#

then clear your cache

empty bone
#

Ok

empty bone
long ferry
#

dblcacheclear

hidden rootBOT
hidden hound
#

Support

long ferry
#

ask

hidden hound
long ferry
#

dblfaq 1

hidden rootBOT
half topaz
#

i cant add

#

one

versed tulip
#

how do I put a site in the bot's long description, in markdown?

last vine
long ferry
#

on you mean embedding?

long ferry
#

requires html, yeah iframes

versed tulip
#

so

last vine
#

Yeah

versed tulip
#

<iframes>https://blackbot.cf</iframes>

#

like that?

long ferry
versed tulip
#

tnku <3

tall viper
#

every time i try and edit a server on top.gg it does this

long ferry
#

make sure you're logged into the correct account and dsl is on the server

tall viper
#

dsl is on the server with access to everything, now the server isn't even showing up even after refreshing the page and refreshing servers

long ferry
#

id?

tall viper
#

841029884591341610

long ferry
#

should be accessible

#

can you try editing it? Clear your cache before doing so

stoic socket
#

ah shit this isn't general - apologies 😒

tall viper
long ferry
#

@tall viper are you able to access it now?

tall viper
#

yes i can

#

thank you

long ferry
#

edit page too?

tall viper
#

yep

long ferry
#

Coolio, glad I could help

strange dove
#

Where can i find nekomaki

long ferry
#

@real laurel

sturdy swan
#

is there any log channel if I add my bot in top.gg site?

long ferry
#

Yes but that channel is hidden at the moment

sturdy swan
versed tulip
#

how can i put dates in my bio?

long ferry
#

not related to support

#

dblsupprot

#

dblsupport

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

versed tulip
#

ok

long ferry
#

@devout verge Hi need any help?

stoic socket
long ferry
#

yeah I'm aware

#

-m @devout verge typing in multiple channels? (possible selfbot) | 3w

wild stoneBOT
#

🀐 Muted OnlyRiver.#0001 (@devout verge)

#

🀐 Muted OnlyRiver.#0001 (@devout verge)

versed tulip
long ferry
#

You need to include more information about your bot

versed tulip
#

but I only want put my website

long ferry
#

Still required to include more information

versed tulip
#

look

long ferry
#

they did something smart and just hid text lmao

#

but just include more information and you should be fine

long ferry
#

thats just spam

#

Just include more info

versed tulip
#

humm ok

long ferry
#

just compile parts of your website text below the iframe

#

that should be fine

versed tulip
#

ok ok tnks

#

nice

sturdy swan
#

Is the replies for reviews fixed?

long ferry
long ferry
sturdy swan
#

ok

long ferry
#

Should be fixed according to our site issues, only issue that might cause it not to show is the caching one

sturdy swan
#

Ok i will try replying to my reviews ty

long ferry
#

the issue of replying to reviews creating separate reviews should be fixed yeah

sturdy swan
#

Oh ty but why the pins has this neutral emoji?

long ferry
#

Yeah doesn't seem like the pins are updated frequently, there had been several ideas on how to reliably list fixed issues and ongoing issues on our site

#

Though can assure you that most of the review based issues should be fixed as far as I can see

sturdy swan
#

Alright thanks again :)

lone ether
#

Where do I report people?

#

@sturdy swan

#

One of those things yk..

swift crystal
#

Please help!!

half topaz
loud ocean
#

random question tho, but is it always been that its not ordered from low vote to higher vote?

cobalt sleet
swift crystal
sturdy swan
swift crystal
cobalt sleet
hidden rootBOT
#

@swift crystal

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

πŸ’‘ If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

dusk oracle
#

are there any known issues with widgets going on? one of my bots' widgets displays an error and another's is working just fine, not sure what's wrong

long ferry
#

are both bots approved

dusk oracle
#

yes

long ferry
#

ids?

dusk oracle
#

828969964253610016 (the one that's not working) and 804092613715558431 (works for this one)

long ferry
#

refresh data on the first one

#

then try again

#

could be an error due to the missing avatar

dusk oracle
#

perfect a refresh fixed it, yeah i changed the avatar a bit ago

#

thanks for the help

loud ocean
#

ping?

bold shale
hushed bobcat
#

how do i display uhm videos on the long description?

long ferry
#

by using video embed codes from the corresponding platform

#

descriptions support html

honest crypt
#

Does anyone know any bot that can change whole server username on one go?

long ferry
#

dblhow2search

hidden rootBOT
#

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

sacred dawn
#

Hey, my team seems to have been deleted again after I created it and when I try to set a profile banner it tells me that only Imgur links work even though it is an Imgur link DankMan

long ferry
#

known issue

sturdy swan
#

hello do i get an notification if my bot is getting verified?

hidden rootBOT
#

@sturdy swan

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

πŸ’‘ Please make sure you have your DMs activated for this server.

sturdy swan
#

okey thanks

limpid axle
long ferry
#

you're not getting daily dm ads, if you wish to receive updates, enable your dms

limpid axle
exotic mist
#

i am trying to edit my bot but its not updating

long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

exotic mist
#

hopefully they get fixed soon

#

plus idk why but the new theme is messed up

long ferry
#

the new theme seems to work fine for me

#

are you viewing it from a suitable device?

exotic mist
#

you see its hard to view stuffs

stoic socket
#

its fine for me

exotic mist
#

it shows this way if its in dark mode

#

else the text goes black when its in light mode

long ferry
#

Are you using an extension that for example changes elements on the site?

#

disable that

exotic mist
#

nope i dont

long ferry
stoic socket
#

not my ss but they take you to a scam website

long ferry
#

alright, yeah deleted it dont click any links ofc

stoic socket
#

alr

limpid axle
modern lichen
#

My bot isn't still approved yet

limpid axle
modern lichen
#

How much

limpid axle
stoic socket
stoic socket
limpid axle
limpid axle
stoic socket
#

yeah but no badge

modern lichen
limpid axle
#

like?

stoic socket
#

nope

limpid axle
#

exclusive private server?

stoic socket
sturdy swan
#

one question

#

my bot has been approved but doesnt appears on the new bots?, why?

#

anyone?

vale minnow
#

How is no server count ? πŸ˜• πŸ™‚

quaint escarp
#

Is there any way I get to know if someone votes my bot

sturdy swan
quaint escarp
#

I asked this to someone they told something top.gg api

sturdy swan
sturdy swan
vale minnow
sturdy swan
quaint escarp
sturdy swan
sturdy swan
stray verge
#

Can we make a website like top.gg

odd shuttle
#

896719549355933766

#

id ^

golden bramble
#

Ahh okay he got banned now

stoic socket
#

@long ferry Nom deleted

#

porn person

golden bramble
#

Lmao what is going on here? xD

stoic socket
silk comet
#

How do i accept a team invite?

#

Somebody?

pliant mauve
silk comet
#

kk

#

ty

pliant mauve
#

np :)

sturdy swan
#

When will Announcement start to work

cobalt sleet
#

When they're fixed

sturdy swan
#

And when are they fixed

cobalt sleet
#

No ETA

long ferry
#

There's no eta

sturdy swan
tidal steeple
#

is the donation bot down?

sturdy swan
#

Wrong server UrarakaMunch

tidal steeple
#

oh πŸ˜…

long ferry
#

dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

summer radish
sturdy swan
#

it has to be approved

mighty hinge
#

@upper spoke Is Self Promoting In Dm's

shy haven
#

@long ferry

fluid oxide
#

To add, I also reported said user in #general ^

zinc oracle
#

-b 896731027559546900 dm ads

wild stoneBOT
#

dblMod Banned Hamnet#4707 (@upper spoke)

#

dblMod Banned Hamnet#4707 (@upper spoke)

mighty hinge
ancient tinsel
#

@livid glacier

versed tulip
#

is there any way to connect quick.db to my bot dashboard?
i have mongo.db, and with quick.db, does it work?

sturdy swan
#

and stop spamming

versed tulip
#

ok ok sorry

sturdy swan
#

may i ask

#

why dose ur bot get alote of time to get accepted

zinc oracle
#

we have thousands of bots to review.

#

and we manually review them all

sturdy swan
#

and brs are humans + volunteers and they have lives

#

they dont review bots 24/7

sturdy swan
#

damn

ancient tinsel
#

dblhelp

#

dblwaiting

zinc oracle
#

what are you looking for?

last vine
#

Only mods and br's

ancient tinsel
#

is for estimated time

last vine
#

2 weeks +

ancient tinsel
#

😭

last vine
sturdy swan
#

@zinc oracle

zinc oracle
#

hmm?

summer radish
sturdy swan
#

bot being on the site != being approved

summer radish
sturdy swan
summer radish
zinc oracle
summer radish
#

but ty

sturdy swan
#

@zinc oracle am i allowed to use css?

zinc oracle
#

yep

sturdy swan
#

ok

sturdy swan
zinc oracle
sturdy swan
#

f

#

ok the

#

ama edit

#

300 characters isnt too much

#

yeah

zinc oracle
#

i really really suggest reading #rules-and-info
otherwise you are very likly going to need to reapply several times

#

and getting approved could take months

sturdy swan
summer radish
#

does this mean i cannot have nsfw commands using nekos.life api in my bot? even tho it has it set so it dosent send if the channel is not marked as nsfw

zinc oracle
zinc oracle
#

ah, that bot was then.

#

nekos life has many endpoints which contain nsfw images of minors.

#

best not to use their services at all

#

shiro is good yeah

mint schooner
#

imma switch to that soon too

summer radish
fair hound
#

not showing logo why?

#

@cyan flint

cyan flint
#

try pressing refresh data on your top.gg bot page

sturdy swan
#

that is why

cyan flint
#

oh

sturdy swan
#

or maybe internet problem

#

sooooo

mint schooner
#

design error

fair hound
mint schooner
#

once you edit the bot, it shows

sturdy swan
fair hound
#

cleared cache

long ferry
#

Submit it and then refresh data on it

gusty sleet
#

Where do i get a invite for a Team?

#

On your Website

#

And where can i see my Teams

#

?

fair hound
long ferry
#

Submit the bot, ignore the image now

#

It will probably fetch when submitting

fair hound
fair hound
#

already

long ferry
#

Does it show up?

fair hound
#

just wanna add the bg image

fair hound
long ferry
#

Ohh background, requires css

#

Learn how to use css

fair hound
fair hound
#

the bg url

#

image

long ferry
#

That's the bot card background

#

Not the bot page

fair hound
#

@long ferry

long ferry
#

Caching

fair hound
#

@long ferry

#

i am taking about this

long ferry
#

That's a bot card background iirc

fair hound
#

@long ferry

long ferry
#

direct imgur image

fair hound
#

i am using jpeg

long ferry
#

right click the image on imgur, then copy image url

sturdy swan
#

@long ferry u code?

long ferry
#

Yes

sturdy swan
#

can u help me?

#

css

long ferry
#

no I cannot

sturdy swan
#

oook then ty ig

fair hound
gusty sleet
#

@long ferry Can you please help me?

long ferry
#

ask

gusty sleet
#

Where do i get a invite for a Team?
On your Website
And where can i see my Teams
?

long ferry
#

profile -> edit profile -> invitations

and on your profile if caching works

gusty sleet
#

ok

#

thx

#

I am joined a team

#

But on the Website

#

there isnt the Team

#

Where can i see the Team which i am joined

#

Sry for Bad english

long ferry
#

it should on your profile, if it doesn't, might be caching related

#

try checking again later

gusty sleet
#

okay

#

the owner of the team, doesnt see it too

#

now he see

#

Is there an error with your Page?

#

I think so

#

Because many Functions of the Page doesnt work

#

And how can my Friend add my as Creator

long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

gusty sleet
#

ok

#

thx

#

And how can my Friend add my as Creator

long ferry
#

you can't visually add them as a creator

#

only give them access to a bot

gusty sleet
#

okay

#

but

#

i think the Function isnt there anymore

#

or?

#

Because i saw a Bot with 2 Owners

#

But now not anymore

weak torrent
#

@long ferry

long ferry
#

id?

long ferry
austere shoal
#

Nvm, he is no longer in the server

#

THanks for asnwering

forest pendant
#

When will this fake ill-informed and defamatory review by Petrus be deleted? https://top.gg/bot/640989075452723200 It was reported but no action was taken.

weak torrent
long ferry
#

what do you mean

weak torrent
#

my bot

#

in tha bot list

long ferry
#

your bot was declined

#

dbldeclinedbot

hidden rootBOT
#

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

low sparrow
#

^

void oasis
#

Hi how do I fix it?

long ferry
#

clear cache and cookies, then try again

void oasis
long ferry
#

dblcacheclear

hidden rootBOT
raw harness
#

Hey can someone ban 896703716000935947? They're spamming weird shit in my dm

long ferry
#

proof

fluid nest
#

896828637473562624

#

Ban this scammer

raw harness
raw harness
#

(Sorry was having problems trying to take an ss)

elfin kernel
#

896741575214911549 dm advertising

long ferry
#

Cc @cobalt sleet please handle if you can rn

#

Just ban and take reports

#

nevermind can handle

#

-b 896741575214911549 dm raid

wild stoneBOT
#

dblMod Banned Ryan1#9804 (@kindred wraith)

#

dblMod Banned Ryan1#9804 (@kindred wraith)

long ferry
#

-b 896828637473562624 dm raid

long ferry
fluid nest
#

Strange, that was th if of who dmed me

raw harness
#

You must have copied the message id

sturdy swan
#

hlo

#

i need help

#

is any mod online

void oasis
#

Why doesn't he want to show me my server when I'm searching for it? Does it take some time for it to accumulate?

sturdy swan
#

@cobalt sleetsir i need help

#

cause recntly my bot got delet :(( someone hacked my id

#

idk how

#

he deleted my bot

cobalt sleet
#

Hey

#

Your account got hacked?

teal meteor
#

@long ferry id : 896738259479199744

sturdy swan
#

yes sir

#

i want to change the bot in top.gg

long ferry
#

-b 896738259479199744 dm raid

sturdy swan
#

cause the old got hacked badly

wild stoneBOT
#

dblMod Banned BaLaKayWil#7903 (@timber ether)

#

dblMod Banned BaLaKayWil#7903 (@timber ether)

long ferry
cobalt sleet
cobalt sleet
cobalt sleet
sturdy swan
#

ok

#

how many days will it take to apply

#

to get

cobalt sleet
#

Queue time is currently 2 weeks or more

sturdy swan
#

hmm

#

ok sir

#

can i get my votes back

#

?

cobalt sleet
#

Votes reset on the 1st of each month anyway

sturdy swan
#

ye ok thanks

#

2 weeks

#

Don’t ping mods for no reason and yes

#

can i del this one

#

but how can i cause this is comeing

sturdy swan
sturdy swan
#

It will be gone in a few hours or a couple days