support

[last vine]

Same happened with me at first but refresh continuosly

Maybe u did a small mistake just check

[long ferry]

if you're not using css, you cannot force a theme

[sturdy swan]

ah thanks it was the issue (i was using css before so forgot it was only when using css)

btw i dont know if its been reported but css is changing the whole page css and not the description only

[long ferry]

thats what the css should do

limit your css settings to your description then

[tribal pasture]

?

[sturdy swan]

what

[rain bluff]

what why

is this a bug

[last vine]

Know issue

[sturdy swan]

known issue

[rain bluff]

how do i fix it

[last vine]

👍

U can't

[sturdy swan]

you cant

[rain bluff]

sedgee

[sturdy swan]

only the devs can

[rain bluff]

alright

thanks

[last vine]

Wait for developers to fix

@rain bluff actually till announcement gets fixed u can type in ur description box

[rain bluff]

yes thats what im doing

[last vine]

@rain bluff 👍

[rain bluff]

i have to fix my bots long description it looks crap rn 🥶

[last vine]

👍

[sturdy swan]

how do i get the vote link

<@&695153281105920070>

[dusk atlas]

Hello. It's been 10 days since I added my bot to the site, when will it be approved?

[sturdy swan]

sorry for ping btw

[last vine]

Just get the url

[sturdy swan]

how

i need a perm link

[last vine]

It may take more than 10 days

Perm link?

[dusk atlas]

turkish ?

[last vine]

I thin perm link not exists

[sturdy swan]

how do i get it

[zinc oracle]

Go to the vote page, click on the url and click copy

[sturdy swan]

from here

[last vine]

Just vote will be there in the url

[sturdy swan]

kk

[stoic socket]

(not mini modding) top tip: don't ping community managers

[dusk atlas]

@last vine in how many days will my bot be approved?

[zinc oracle]

Was typing it anyway

[last vine]

@dusk atlas idk but takes time

[zinc oracle]

Wait times 10+ days. So could be another week or so

[sturdy swan]

where do i invite

i mean vote

from here

[last vine]

In vote page

[zinc oracle]

Go to your bots page(back a few times) then click "vote"

[sturdy swan]

is it add a community?

[zinc oracle]

No

[sturdy swan]

where

[zinc oracle]

Go to your bot page

[cobalt sleet]

Just add /vote to the end of the bot page url

[dusk atlas]

@zinc oracleKayz Global Denied on my old account so it wasn't approved, maybe my old account was stolen

[sturdy swan]

eh

[last vine]

Click on that 3 in u r bot page

U can vote

[sturdy swan]

this?

[last vine]

Yeah on 11

Click on 11 it will redirect to vote page

[dusk atlas]

@cobalt sleet Kayz Global Denied on my old account so it wasn't approved, maybe my old account was stolen

[sturdy swan]

when i press vote it doesnt take me to another page

i didnt redirect me

it just voted

[last vine]

Try Refreshing

[cobalt sleet]

I don't understand

[zinc oracle]

@dusk atlas your old account is stolen, or might be?

[sturdy swan]

im on ios 15 bte

[last vine]

Hmm like device model doesn't matter

[sturdy swan]

it said i voted

didnt redirect me

[last vine]

Done

[dusk atlas]

@zinc oracle account id 879083920493269002

[cobalt sleet]

The vote url is https://top.gg/servers/SERVER_ID/vote

[dusk atlas]

@stark burrow

[sturdy swan]

k

[dusk atlas]

the id of my stolen account is 879083920493269002

olm turk yokmu aq ya

[zinc oracle]

@dusk atlas so are you looking for a transfer? Or?

[dusk atlas]

my english is so bad sorry i don't understand you sometimes

[zinc oracle]

Turkish?
See if @cyan palm can help

[cyan palm]

@dusk atlas Selamlar nasıl yardımcı olabilirim

[dusk atlas]

turkmusun knk

[cyan palm]

Evet, sorun nedir?

[dusk atlas]

knk benim eski hesabım çalındı ve eski hesabımdaki Kayz Global botu black liste girmiş

ben yeni bir Kayz Global botu yaptım ve +10 gundur onaylanmadı hala

diğer arkadaşım benden 3 gun sonra ekledi ve onaylandı

[sacred pond]

How to check verified process? just waiting for the result?

[cyan palm]

iki botun da idsini atabilir misiniz?

[last vine]

@sacred pond approoval time is 10 days or more

[dusk atlas]

tm

880783661014859796 eski bot olması grk @rustic marlin

yeni bot @thorn linden

[sacred pond]

Okay, thanks sir

[last vine]

Np but why sir?

[dusk atlas]

@cyan palmbi eksik varsa duzelteyim

sabah bakarım artık

[minor robin]

can someone help me with discord.jsv13? I just updated and getting this error -

https://i.imgur.com/1c8FByI.png

https://i.imgur.com/gYbkI4I.png

[last vine]

In #development

[minor robin]

oh

[last vine]

People will help there

[cyan palm]

Tamamdır. Şuan botunuzla ilgili herhangi bir sorun gözükmüyor. İncelemeler 1 hafta veya daha fazla sürüyor, tek yapmanız gereken beklemek.

[mortal nova]

That seems a bit broken

[zinc oracle]

Try clearing cache

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[last vine]

What's Mozilla Firefox?

[sturdy swan]

a browser

[last vine]

Oh

[grave pecan]

@cyan palm

[cyan palm]

Hi, how can I help?

[grave pecan]

ismim neden hoist onu soracaktım

[cyan palm]

Daha önce ismin etiketlenemez olduğu için veya listede üstte gözükmeye çalışdığı için bir moderatör tarafından değiştirilmiş

[grave pecan]

sıfırlayabilir miyiz

önceden başında -' vardı

ondan sanırım

teşekkürler

[cyan palm]

Rica ederim

[opal wind]

keep getting this error when trying to vote for bots

[slim siren]

clean ur cookies & close all ur google tabs

[sacred pond]

when verified bot developer are open again 👀

[slim siren]

this worked for me

[wet pivot]

the server numbers of my bots are the opposite and incomplete can you please fix it? 🙂 app own: @wet pivot

[last vine]

I think they are closed permanently

[last vine]

Login

[long ferry]

dblservercount

[hidden root]

@wet pivot

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[wet pivot]

@rose monolith => 100 servers
@cyan quail => 161 servers

[opal wind]

tried both of those and its still coming up with the error

[pearl latch]

what is the most common used language in top.gg, my new bot will support English, Turkish and Japanese. I want to add 1 more, what would you suggest?

[last vine]

Chinese or hindi 👍

[pastel burrow]

Hi
It's been 2 months

What is the story of this credit?

[hidden root]

@pastel burrow

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[pearl latch]

thanks

[long ferry]

You need to post stats to top.gg youself

But you don't seem to have a bot on top.gg

[snow ravine]

When will my bot be added to the site

[oblique nexus]

https://p.datadoghq.eu/sb/islw0r99kwjgtwq8-0adf90d906730aacf47c4b7b12650942

[stoic socket]

the queue at the moment is 2.23k bots so its a 10+ day wait

[unique elm]

@coral reef this is what its supposed to look like

[cobalt sleet]

Markdown is broken right now. It's a known site issue. Devs are aware.

[unique elm]

I mean it appears to be working now

ah fuck thats right, i converted it over to html

Regardless, its supposed to look like that even without html

[zinc oracle]

currently markdown is still not entirely fixed.

[thorn basin]

How do I prevent bots on my server from sending messages to new members?

[wet pivot]

@gritty sand own

[coral reef]

I’m aware

[noble echo]

why i cant post an announcement

[zinc oracle]

announcements are having issues.

[noble echo]

oh okay👍

[clever rivet]

Um idk if my server is published bc it doesnt show when I search it up.

but all i see is save and preview in edit mode

[stoic socket]

i have 2 suggestions

1. a trello board (or similar) with known site issues on as thats more accessible to find whats wrong

2. a channel for site stats to be sent weekly, showing top bot, top new bot, most upvoted, community voted of the week etc

[indigo compass]

how do people put their website under their bot description?

ive seen it before, if you need an example ill be happy to show you a bot that has it

it seems really useful

[zinc oracle]

like showing their website in the bot descriptions?

[indigo compass]

yes

how would i recreate such

[zinc oracle]

they use iframes
https://www.w3schools.com/html/html_iframe.asp

[indigo compass]

okay ill look into it

thank you so much

[hidden root]

@umbral nova

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[marble zinc]

Does changing the server name makes the Server not visible on top.gg;

[fierce kiln]

this is taking too long

lol

for verify

[fringe relic]

the average is 1-2 weeks

[fierce kiln]

1-2 weeks

ko

ok

im about to hit 2 weeks waiting time

[fringe relic]

i mean, you're not the only one waiting for your bot

i am too

your bot's like in a line of 100 bots or more

[fierce kiln]

how long u have been waiting for

[fringe relic]

well i sent it in 2 days ago

[fierce kiln]

i sent it in 1 week 4 days ago

so if u get it first

[fringe relic]

you would

[fierce kiln]

im going to be mad

[fringe relic]

you have a higher chance

[fierce kiln]

yea

[fringe relic]

i've been a bot dev here before and you have to have a ton of patience

[stark furnace]

votes still haven’t reset

[sturdy swan]

how can i delete my bot application

[fierce kiln]

they dont reset till tomorrow

[stark furnace]

its the 1st

[fierce kiln]

no

its the 30th

[stark furnace]

1st

[fringe relic]

different timezone

[fierce kiln]

yes

[stark furnace]

what timezone is top.gg then

…

[sturdy swan]

how can i delete my bot application

[frank aspen]

Open your (Application), no portal developer and go down there and purchase a part of the app

[sturdy swan]

i mean on top.gg

i dont want my bot public

anymore

[pliant mauve]

there should be a delete button on your bot's page

[sturdy swan]

it hasent been aproved its still in reviewing stage

[fallen gale]

Announcements
Something went wrong
We couldn't save your announcement, try again later.

this happens every day i try no matter what i type

[ember silo]

Same

[sturdy swan]

Please Review My @shut glade bot bot ID 891571629166063637 <@&767389896133443625> I will give it minimum 5 days ago

[fluid rapids]

One message removed from a suspended account.

[pearl latch]

@sturdy swan you can just turn off the public bot option in discord.com's dev page. by doing this your bot cannot be added by anybody other than you. so your bot would be rejected from top.gg.

[frank aspen]

I've been waiting for 10 days and I'm not complaining!

[fierce kiln]

ive been waiting 12 days

lol

[frank aspen]

haha lol

[sturdy swan]

uh now the bad services

[fierce kiln]

like ive been complaining too but yk how many ots they have to review

[sturdy swan]

some months ago They give best

[sturdy swan]

ya

they need to add more members in their team

[frank aspen]

You have to understand that they have several (BOT), to check and put on top.gg

It takes us all months to come into this world... it doesn't hurt to wait

[sturdy swan]

▫️

hu

[sturdy swan]

ok, thank you

[pearl latch]

for my first but i waited for almost an month tho, but it was a turkish bot so only the turkish reviewers can check it so it is kinda understandable

[still finch]

hello, is there a way to remove a review

like

from a server or something

[pearl latch]

idk

[still finch]

can you?

[coral reef]

dblupto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[coral reef]

Flag it

A moderator will review it

[still finch]

wait what

oh

ok

wait a moderator of the server or the moderator of top.gg

[coral reef]

@fierce kiln @sturdy swanIt isn't about how many people we have on the team although we are actively recruiting, there are many bots submitted per day making it hard for us to keep up at times. I reviewed 40 bots the other day and not even a hour or 2 later they were back up to above the mark I dropped it down to. We are working our hardest on getting queue down <3

[coral reef]

Moderator of top.gg

[still finch]

ah. okay thanks

[coral reef]

Np

[still finch]

is there any way like

when a user posts a review

then they want to remove it

[coral reef]

No there isn't

[still finch]

ah

alr

so the only way is to flag it?

[coral reef]

Yup

[still finch]

alright

I found a comment for my server

it's uh

not true

[coral reef]

Flag it for review and it will be checked

[still finch]

alr

ty

[coral reef]

np

[peak gazelle]

Hi

how much time it will take to get acc unbaned?

[coral reef]

@sturdy swan

dblappeal

[hidden root]

How do I appeal?
For more information about how to appeal you can view this article.

[peak gazelle]

i appealed 2 weeks ago

[coral reef]

In the rules it states you can't alt back into the server.

It can take a bit

[peak gazelle]

ahh

ok

i will wait

im asking cause my bot is in 94 servers but not in top.gg

😦

[coral reef]

Well there is nothing I can do for you if you are banned, you aren't even supposed to be alting.

What was the main account ID?

[peak gazelle]

534320778192355329

[peak gazelle]

i didn't mean to send msgs

[jade osprey]

Not being impatient or something I just wanted to know was my bot declined?

[peak gazelle]

i was hacked and send that nitro msg without my concern

[coral reef]

you would have gotten a dm from watcher and a ping in #mod-logs

[jade osprey]

I didn't got any from last 6 day that's why I am asking

[peak gazelle]

just wait dude 🙂

[sturdy swan]

-b @peak gazelle Ban evading (534320778192355329 original account)

[wild stone]

Banned The Weirdness's ALT#0015 (@peak gazelle)

Banned The Weirdness's ALT#0015 (@peak gazelle)

[jade osprey]

Yup I just wanted to know

[coral reef]

That's why you don't alt

@jade osprey read the post about how long it can take

You will receive a dm from @hidden root when your bot is reviewed

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

Sorry that took so long, internet wack

[coral reef]

All good

[jade osprey]

TY

[coral reef]

Np np

[lament fiber]

How to claim the vote credits?

[coral reef]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[lament fiber]

Ok thx

[coral reef]

Np!

[sturdy swan]

Hey, how do I promote my bot so it can be in the main page?

[coral reef]

dblauctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[sturdy swan]

Uh, can u explane a bit please?

[coral reef]

Read the articles, they explain it

[sturdy swan]

Ok

[marble zinc]

I need help

Our server does not show in Top.gg, even if it's a 9k member server with 52% retention. ( Best greek server currently.. )

[snow ravine]

@zinc oracle i removed all
content of such nature in my commands can I submit a request to add bot again

[zinc oracle]

yep, youll need to reapply and wait in queue

https://top.gg/bot/new

[oblique falcon]

i voted for poketwo on top.gg, and it says it worked. i go back to the server and i check and i didn’t get any rewards and it also says that i can still vote, so i try to vote but it says i’ve already voted

prob a really bad explanation

[foggy plume]

How to Claim vote creditd

[grim brook]

prolly a poketwo issue

ask in their support server

[grim brook]

i think it should be available tmrw

[vernal pike]

Is there any way I can know who claimed the vote credits?

[grim brook]

cuz the new month

here

[grim brook]

should say in past redeems

in the votes section

[vernal pike]

It shows unknown user

Can't I see it's name?

[grim brook]

hm ask a mod

[vernal pike]

Ok

[grim brook]

it says unknown user for me as well

[vernal pike]

Cuz idk who have been claiming these credits

I got 16$

But dk who's been claiming since months

Hello @cyan flint only if u r available can u pls tell the solution

[keen pumice]

Will the total vote reset montly?

[foggy plume]

I cant Claim It Bro

I am Admin In A Server With All Perns

I cant even edit sever info

IDK why

[grim brook]

ye

[grim brook]

i think you need to be owner to claim

[keen pumice]

Okayy so it's not counted as lifetime vote right?

[grim brook]

ye

its monthly

[foggy plume]

But In My Old Id I could bro

[keen pumice]

Is there any leaderboard for the vote

[foggy plume]

I old id is disabled

[grim brook]

well u have the front page

shows the top bots

with votes

[foggy plume]

It Also had same perms like this id

[keen pumice]

I mean leaderboard for each server

That member got many votes

[grim brook]

u have to make that urself

u can just count the amount of times each user got the role

[keen pumice]

Umm okay

[coral reef]

Yes

[coral reef]

No, you would have to create yourself using one of our API libraries

[spiral frigate]

what does @chrome oriole do?
like what cmds does it has

[coral reef]

Dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[crude ocean]

haro! just wanted to ask about updates on the announcement bug?

[spiral frigate]

oh i thought u guys own the bot

[neon bear]

Maybe someone help me cuz i’m really confused rn

[slate fog]

Please look at Bot 852814318231224360 i have all fix what #mod-logs has Says 🙂

[last vine]

wht happened?

[last vine]

then re apply again

[slate fog]

how i do it?

[last vine]

https://top.gg/bot/new

[neon bear]

I tried voting for a bot and it says that i have to wait to vote again but I also did not get what I voted on the bot for. @last vine

[last vine]

once voted you need to wait for 12 hrs to vote again

[neon bear]

Ik that but it was time for me to vote and it said that i had to wait 12hrs when i went to vote for it

[last vine]

maybe site issue

refresh or clear cache

[shrewd blade]

huh, Unknown User ?

[scarlet basin]

can anyone help me?

[cobalt sleet]

You submitted it yesterday

[rustic briar]

Hi, I see people (myself) losing the reward role after voting. I suspect it is because I voted between the 12 hr voting cd end and 13 hr limit when the role will be automatically removed. Can anyone help?

[scarlet basin]

so do you mean i have to wait to try to send the bot for evaluation again?

[cobalt sleet]

No it's already in the queue

Dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[cobalt sleet]

Dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[upper acorn]

can we re apply after the bot was not approved with some changes?

[scarlet basin]

I understood

Thank you for your help

[last vine]

yes u can

[upper acorn]

oh great

[last vine]

👍

[cobalt sleet]

Your bot should always have changes when re-applying because it was declined for a reason. Once you've fixed the issues described in your decline reason you should re-apply.

[upper acorn]

okay

[long ferry]

Voting reward roles have a grace period of 1 hour (12,13 hours after voting) gonna check why that's not working when I'm back home

If you revoted during the grace period, it shouldn't remove your role

[rustic briar]

Thanks, I can confirm the issue exists. Now I don't have the role and I have to wait to vote again.

[modest loom]

are there any voting perks?

[long ferry]

The server can define perks

Through rewarding

[modest loom]

didn't get it

[long ferry]

The server has to set that themselves, we don't do that. We don't have default perks

Servers get the functions for setting rewards

[glass elk]

I dmed @Xignotic on 28 September haven't got a response yet from them

[proven oak]

I can’t access the site. It’s just constantly refreshing before the damn ad loads

Both desktop and mobile sites can’t let me vote

[long ferry]

They don't respond to just "Hi"

Dm them fully stating your reason to contact them, then be patient

Stating your issue right away when contacting is the most efficient way

[honest crypt]

Hey

Can u check my bot when I submitted it bot I'd 848556690035179530

[proven oak]

Who do I have to DM for my issue?

[glass elk]

I ain't that free to dm dm random people for reason

That was regarding some support

Also I received mail from that person

[long ferry]

Then don't expect a response if you don't state the issue

[honest crypt]

Can u check @long ferry

Sorry for pinging

[glass elk]

Bold of you to assume

[long ferry]

Yeah something like that, just be patient then

[glass elk]

Ok

[cobalt sleet]

I'm pretty sure I already checked for you last week

[wide spade]

im on auctions page and

its showing unknown user

[cobalt sleet]

Known issue. It's you.

[wide spade]

i cant see my credits

[cobalt sleet]

Dbl credits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[wide spade]

i have 15 credirs last time

now its gone

i didnot bid anything

[cobalt sleet]

They expire 31 days after claiming them

[wide spade]

where is my auctions tester role?

i rejoined so its gone?

[cobalt sleet]

You have auctions access?

[long ferry]

@wide spade gave your role back

[modern forum]

hey why am i nlot able to redeem my vote credits

[proper laurel]

can i find bots here

like can i get support for getting the bot i need

[sturdy swan]

what is this is this a glitch how 4 votes i had 80!!!!!!

oh is that so i am sorry i am new to top.gg

i was scared if something happend thanks for help

[sturdy swan]

Bro?

[thorn ore]

Can anyone help me with these?

I think its have some problems

It said i can vote rn and i went and vote then it always say this

[sharp shoal]

Hello! I would need some help. I earned about $15 month from votes from my bot. What can I do with this money?

@cobalt sleet help me please

[long ferry]

PokeMeow saying you can vote again is not accurate

Wait a full 12 hours from the point you voted on top.gg

Not used for example a !vote command

[thorn ore]

Oof bc im kinda worried about myvote streak maybe if i didnt vote itll reset to 0

Oof

[violet tapir]

https://auctions.top.gg

[sharp shoal]

Thanks

[stark furnace]

votes still not reset

nevermind

[sharp shoal]

So what should I do here?

So what exactly should I do with this money? Is it for advertising or money shooting?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[long ferry]

Advertising

[last vine]

10 days or more

[tacit nest]

How to show the library i use in my bot in the top gg api / luca in cmd -botinfo

[long ferry]

you can't

That field is deprecated

[sharp shoal]

Ok, so how can I handle advertising thing?

[long ferry]

dblauctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[sharp shoal]

@long ferry There was an option above, should I click on it and answer the questions?

[long ferry]

You can't

[long ferry]

What option

Read pins

[sharp shoal]

https://top.gg/auctions/apply

[long ferry]

Select a product there

[sharp shoal]

Here

[long ferry]

Then the tags you wish to advertise

[sharp shoal]

Okay bro, thank you so much! ☺️

I applied successfully. You can trust now.

[sonic karma]

I have a doubt

Mods plz help

[long ferry]

Ask

[sonic karma]

My you guys declined my bot???

ULTRO

I have resubmitted my bots application so check it

@long ferry

[long ferry]

dbldeclinedbot

[hidden root]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[sonic karma]

@long ferry it said I have copied lunar bots code

But I have modified many things

[long ferry]

See above

Contact the reviewer

[sonic karma]

Plzz check it once again

[long ferry]

Contact the reviewer

[sonic karma]

Who is reviewer?

[long ferry]

See above

[sonic karma]

Lol

😂😂😂😂

That was my 2nd bot

😂😂😂

[long ferry]

Ok?

[sonic karma]

Hmm

@ULTRO#2924

This is my main bot check it as possible

[long ferry]

Again

Dm the reviewer if you wish to dispute

[sonic karma]

Ok

[limpid axle]

dbl

dblhelp

[long ferry]

Staff only

Doesn't have any commands for help

[sonic karma]

@long ferry ur also a reviewer

[limpid axle]

can you use dblhelp pls

in here

[long ferry]

I did not review your bot though

[long ferry]

It does not have that command

[sonic karma]

WIt

Wait

[limpid axle]

dbldeclinedbot

[limpid axle]

so what is the help command

[sonic karma]

Odin

[long ferry]

There's none

[last vine]

lol

[limpid axle]

and can you help me review my bot i waited a lot

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[stark furnace]

wait have the votes reset yet?

[limpid axle]

i ate 10000kg of food when waiting all u guys to review my bot

[long ferry]

See above

[last vine]

@long ferryhow much time u take for a bot to review

like

[limpid axle]

ok

[stark furnace]

anyone

[last vine]

in minutes something like that

[limpid axle]

and how can i get to the verification server

[last vine]

u can't

its private

[limpid axle]

why

[last vine]

idk

[limpid axle]

@long ferry can i get to the verification server

[long ferry]

No

[limpid axle]

maybe ill use discord bot client :)))

[long ferry]

Maybe you'll want to get banned :)))

Because that's violating tos

[limpid axle]

...

but how can you know if i use discord bot client @long ferry

[last vine]

@long ferryu didn't answer my question 😦

[long ferry]

If you're stating that you wish to break the TOS through a bot client

[long ferry]

read pins

[last vine]

like

[limpid axle]

stating? whats that mean

[last vine]

not the wait
for one bot how much duration u take?

[stark furnace]

have votes reset

[long ferry]

Depends on bot size

[long ferry]

By now, yes

[last vine]

okay

[stark furnace]

it still shows same amount ov votes

[limpid axle]

haha, my bot is covered by 10000000000 code lines

[stark furnace]

js it cuz it hasn’t refreshed or sum

[long ferry]

If you're continuously saying that you wish to break the TOS with your bot especially during reviewing, you will get muted

[limpid axle]

no i dont mean that

[long ferry]

The next vote should reset that

[stark furnace]

oh ok thanks

[limpid axle]

i mean that i used 1000000000 code lines to make the bot

@long ferry ok????

i didnt pass english test @long ferry

[lament fiber]

Any site mods available?

[limpid axle]

a mod fled.

[lament fiber]

I want to ask something

[limpid axle]

@cyan flint: yes?

[lament fiber]

I redeemed the vote credits and it says redeemed by unknown user

No co-owners !

dblcredits

Dblcredit

[long ferry]

yeah that's a known issue

You need auction access to use them

[lament fiber]

Where to?

[long ferry]

dblauctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[lament fiber]

Ok I've redeemed these credits now they will not be removed after the month ?

dblcredit

[long ferry]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[heavy dagger]

whats the estimated time to get a bot verified on top.gg

and why is my nickname z?

[low sparrow]

if you mean to get approved then it really depends

https://chewy.hypixel.pro/9e15f21f.png

as of current you gotta wait quite a bit

so at least 10 days

[heavy dagger]

ok

[stoic socket]

https://topgg.dbot.cc if you want to see the info yourself

[heavy dagger]

ok

[proper laurel]

~is there any bot which show me the list of locked channels in my server

dont write dsl wrong server pleaseee

[last vine]

lol

idk but try any moderation bot

[proper laurel]

like

[long ferry]

dblhow2search

[hidden root]

@proper laurel

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[last vine]

lol

[proper laurel]

okay that can be helpful

[low sparrow]

you could just make your own bot to find all the channels

[proper laurel]

uhh i am lazy and cant make a bot of my own

[low sparrow]

it really isn't that bad to make

[proper laurel]

i want a bot that already exists

[proper laurel]

yeah but there will be bots already that i dont know the name

'.'

[last vine]

okay bye Have to go to college rn

[low sparrow]

i could try make a command like that to help ig

[proper laurel]

dont work mate

there should be a bot out there already

i-i will find it

[low sparrow]

best of luck

[proper laurel]

yes thanks m8

[fresh fable]

Question: Do server's monthly votes not reset all at once? Because I see some servers went to 0, but some still have the same vote count as they did last month.

[stoic socket]

cache issue probably

they do reset monthly

but sometimes, it will say the same number until you refresh your page/clear cache

[mint schooner]

Vote Counts resets after a new vote in the new month

e.g. my server has 23 votes, new months starts, someone votes, my server now has 1 vote

[fresh fable]

I see

Thanks

[long ferry]

Yup

[mint schooner]

pog i rember 😁

._.

[tiny hedge]

how to active servers count?

[mint schooner]

#development

[stoic socket]

#topgg-api

as its an api question

[mint schooner]

oh

i forgor that that channel existed

[stoic socket]

lmao

[last vine]

I forgor

[fierce kiln]

Oh ok sorry

[wet mauve]

Where is that channel where we got info about we updated bot info on top.gg?

Is it got removed?

[fierce kiln]

No

Someone ghost pinged and there trying to fix the error

[ember silo]

Why can’t I post an announcement?

[sturdy swan]

how do i access the dashboard with another discord account, like another admin wants to access the dashboard but he cant idk why

[long ferry]

Known issue

[long ferry]

dblwrongserver

[hidden root]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

i mean the server dashboard not the bot

it tells him that he needs to add the server when its already there, and when he try to add it he gets 403 forbidden

[trail crown]

hey

i would like to report someone

[sturdy swan]

the Manage your existing servers list is empty

[coral reef]

Em a mod

[coral reef]

Dblissues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[coral reef]

Known issue

[sturdy swan]

oh okay ty

[trail crown]

who can i report the issue to?

@sturdy swan

i'm sorry to bother you

but i want to report someone tryn to grab my token so he can get acces to my bot

[sturdy swan]

Dms

[trail crown]

Ok

[stark solar]

Hi I tryed to verify my bot on top.gg and I didn't get a response it passed about 3 weeks

Bot name is AndrijicaENG

[charred gorge]

just wait, top.gg has a lot of bots to review

[stark solar]

Ok but how do they tell me dm or?

[last vine]

U will get dm

From watcher

[charred gorge]

yeah

[last vine]

If approved

If declined u will get a ping in #mod-logs

[stark solar]

Yeah but I joined a server rn

So what if they pinged me?

[last vine]

Like bot pings u if declined and if approved dm from @hidden root

[cyan flint]

your bot was approved on the 18th

[stark solar]

What? I didn't get dm

Is that true

?

[last vine]

Maybe dm's off

[cobalt sleet]

That's why you didn't get the DM

[cyan flint]

you cant get a dm if youre not in the server

[stark solar]

Oh

[cyan flint]

go away mac

[stark solar]

Sry about that then

So my bot is approved?

[last vine]

Oh f I didn't read this

[cyan flint]

yes

[stark solar]

@cyan flint it's not on the top.gg site? I can't find it

[cyan flint]

top.gg/bot/BOTID

[stark solar]

Ok

[cyan flint]

[stark solar]

Omg

Thanks

[cyan flint]

no worries ^^

[stark solar]

@cyan flint what if I haved SAME exact bot but it displays on another language does it skip a proces or?

Sry for ping

[cyan flint]

your other bot has to wait in queue aswell

[stark solar]

Okay

[tidal silo]

Hmm when I will get verified

[sturdy swan]

what am I able to do with the vote credits that I claimed?

dblcredits

3 mention

[last vine]

Only mods and managers

[swift glade]

for often, how much time is required for accepting an application

?

[low sparrow]

about a week tbh

https://chewy.hypixel.pro/a791dca2.png

as of currently if you see from https://p.datadoghq.eu/sb/islw0r99kwjgtwq8-0adf90d906730aacf47c4b7b12650942?tpl_var_moderator=*&from_ts=1632477667093&to_ts=1633082467093&live=true

[swift glade]

ok

i applied at 9/26 lol

[white brook]

current verification time?

[prisma arrow]

how much time need to past for the bot verification?

[sturdy swan]

applied for bot reviewer, excited to maybe work with the team approving bots

[sturdy swan]

my two bots got reviewed and approved in 2-4 weeks

[winter walrus]

dbl upto

[hidden root]

@prisma arrow

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[misty rivet]

how do i get a website in my bots description...

[winter walrus]

The long description supports html

[misty rivet]

no not that

like this

where it has ur site in the description

i forgot how u do it

[zinc oracle]

iframes

[misty rivet]

yes

that

thanks

[mint schooner]

damn iara really needs to review some bit

[frail barn]

where is actually the top page now given the redesign?

(like where is Top Page - Slot 1 & Top Page - Slot 2 shown)

[dusk atlas]

sa

[limpid shadow]

https://top.gg/list/top

[limpid shadow]

This isn't a support question, please keep on topic. We have a team, not an individual for this

[frail barn]

How do you navigate to the page, UI-wise?

[mint schooner]

is that a topic for here tho?

[limpid shadow]

Just wait your turn

[mint schooner]

No i mean the votes

[limpid shadow]

oh

[mint schooner]

._.

[limpid shadow]

nice

[mint schooner]

i brok system, lets go

[long ferry]

Probably from a previously deleted bot caching

[mint schooner]

wdym

i voted for my bot, it's Not reviewed, i got votes

[onyx merlin]

🙂

[proper laurel]

any bot that can list your locked channels

of your server

am asking this from very long please help me

i cant find any on top.gg

cause i dont know what to find

[long ferry]

dblhow2search

[hidden root]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[long ferry]

Fully read it

[bitter sierra]

Hell

Heyy

Can u help me get token top.gg ?

[long ferry]

api token?

your bot needs to be approved first

[flat goblet]

hello! i was just wondering what i could do with vote credits, and where i use them

[long ferry]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[flat goblet]

so i can pretty much only use them for advertisement on top.gg?

[long ferry]

correct

[flat goblet]

thanks for the help

[prisma arrow]

ok thx

[inner coyote]

Is there currently a problem with the Announcements page? I can't create any new ad for several days

[long ferry]

yes there is

[inner coyote]

ok

[abstract sequoia]

It's been 2 weeks still my bot didn't get verified. Any update?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[last vine]

Do bots gets declined over math commands?

[long ferry]

if these can be used to crash the bot, yes

or allow evals

[last vine]

nope my bot doesn't get crashed for math commands

[long ferry]

If it cannot be used to crash, it wont be declined

[last vine]

it has only 4 math commands

[vestal plover]

Hello, anyone know why i cant see my server in the list to add it to the discord servers list? I have a community server but i cant see it to add

[long ferry]

use refresh server

otherwise try logging out and back in with clearing cache aswell

[vestal plover]

Okay thank you i go to try

[outer linden]

The btn to transfer ownership is not working

Anyone help me out

[bronze sky]

QQ I just wanted to know what the estimated wait time on bot verification is? There is no rush I was just wondering.

[outer linden]

My frnd too tried

[cobalt sleet]

Around 2 weeks or more

[bronze sky]

ok ty

[cobalt sleet]

That's a known issue right now. The team is aware and working on it. There's no ETA for a fix.

[outer linden]

ETA means??

[cobalt sleet]

Estimated Time of Arrival

[outer linden]

K

[ruby epoch]

שלמה

ארצי

רץ

למועצה

רץ

למועצה

כל

יום

הוא

אוכל

ביצה

יהלי

[cobalt sleet]

It would make it much easier for us to help you if you typed in one message so we could translate it.

But just in case...

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[stoic socket]

https://bens-files.xyz/shot_211001_173140.png

[cobalt sleet]

Man I don't even speak Hebrew and I guessed it was off topic

[stoic socket]

lmao

check #general-int

[ruby epoch]

Please correspond with me using Google Translate to Hebrew

[sturdy swan]

Hello

For some reason I get an error when I try to add my server to the server list?

its forbidden 💀

[long ferry]

Clear cache

Make sure you have access on that server

[sturdy swan]

I need to be owner?

I have admin perms etc

but not owner

youll need manage guild perm

[supple atlas]

Why can't I change my bots website url?

[ornate junco]

which part?!?!1

[supple atlas]

"Website URL" box is missing

[ornate junco]

not sure

try clearing cache

[long ferry]

known issue

[true flume]

Hello, guys! Are there any plans to translate top.gg to Russian language?

[midnight knoll]

Hi can anyone suggest me free vps for discord bot?

[hidden root]

@midnight knoll

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[mint schooner]

there is no "free vps"

[true flume]

heroku?

[midnight knoll]

Ik but like with free trials

[cobalt sleet]

Our site translations are crowd sourced. You can help translate the site into Russian by checking out the pins in #site-translators.

[true flume]

Thank you! Have a nice day!

[cobalt sleet]

Again, here is not the place to ask. Please move to #development.

[midnight knoll]

Okay boss

[cunning owl]

@grim dragon #support message

[sudden socket]

hello, I usually have some problems while trying to vote with my cellphone (l’m playing Soccer Guru) even when I use private navigation, anyone would have a tip which is 100% safe ?

[sturdy swan]

Is it possible to add/remove server creators on the creator edit panel?

[long ferry]

no it isn't, consider using teams if you wish to remove creator permissions

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[marble plinth]

hey, where do I see my team invites?

[long ferry]

edit profile -> invitations

[marble plinth]

thank u, but I dont see the invite there. how long should it take for the invite to arrive there? :)

[stray herald]

If my bot is a slash command only bot what would i put for prefix?

[sturdy swan]

/

[stray herald]

Thanks

[marble plinth]

@long ferry when my friend clicks on invite, it didnt shows up in the pending invites :/

[long ferry]

known issue, it should show up on their end

tell them to clear cache

[glass elk]

Waiting since 112 Hours/4 Days for response regarding support

[grand ravine]

Response for?

[glass elk]

I want to remove other owner from the bots

[grand ravine]

U cant, owner system doesn't exist anymore

It's a leftover from old design

[glass elk]

I mailed them about it and they asked me to join here I dmed the person but still waiting

[long ferry]

fyi, the person that you needed to contact is currently on break

[glass elk]

[gleaming void]

It's been 1 week submitting my bot and it's still not approved, why?

Why they are taking too much time

?

[glass elk]

Uses dblupto

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[long ferry]

lmao

you knew

[glass elk]

Lol

Gave me a good chuckle

[sturdy swan]

when I search my bot in top.gg its said not found

but its verified and approved lol

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[vague sun]

help me i know its not releated to top gg but pls help : (

anyone 😭

[turbid rapids]

additional pages for reviews are 404'ing for me, is this a known bug?

[vague sun]

anyone help me

[sturdy swan]

whats the credits for? what do they do?

[long ferry]

Then we cannot help

[long ferry]

Yup known

[long ferry]

dblcredits

[hidden root]

@sturdy swan

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[vague sun]

pls help :((

[long ferry]

We cannot help if it isn't related to top.gg

[vague sun]

but atleast you can suggest :(((

[long ferry]

dblsupport

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[long ferry]

use #general then

[turbid rapids]

is there an ETA for a fix?

[long ferry]

There's not

[vague sun]

:((

[turbid rapids]

so... what do we do as server owners when we need to view additional reviews?

[last vine]

Rather try searching in Google so u get the bot

[sturdy swan]

is this a known error?

[long ferry]

where are you experiencing it

[sturdy swan]

when adding the bot to my server

[vague sun]

it relelated to 2fa
i lost its codes + google authe code + when i say recieve code by message it says it sended but till not got :(((

[sturdy swan]

the bot joins but I can't access the page at all

[long ferry]

dblnotdiscord

[hidden root]

@vague sun

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[vague sun]

i know :((

[long ferry]

clear your cache

[long ferry]

use the resources mentioned there

[vague sun]

used :/ 😭

[long ferry]

We cannot help either

We are not discord

[vague sun]

:/ why discord not made a help server 😭

[sturdy swan]

did, same error

[long ferry]

ID?

[sturdy swan]

which?

[long ferry]

server

[sturdy swan]

892492372049539103

[long ferry]

@sturdy swan Clear your cache & cookies, then try again

[sturdy swan]

i literally just did that

When I try to login to my account and press authorize this happens, any clue what's happening?

[sudden socket]

hello, I usually have some problems while trying to vote with my cellphone (l’m playing Soccer Guru) even when I use private navigation, anyone would have a tip which is 100% accurate ?

[long ferry]

I mean try again now

are you able to access https://top.gg/servers/892492372049539103 though?

yeah you should be

and not /edit?

[meager cape]

Did everyones votes reset or am I missing something

[long ferry]

votes reset monthly

[meager cape]

Ahhh alr

[sturdy swan]

Help please?

[long ferry]

clear cache and cookies then try again

[sturdy swan]

Didn't fix

[coral reef]

Then your going to have to wait for a fix from the dev team, they are working on it.

Try refreshing once more aswell

[ripe acorn]

Why can't I redeem the credits?

It always says Unknown User

[ornate junco]

one of your team members probably redeemed the credits

[ripe acorn]

I don't think so

I'm alone

I redeemed it, but it says "unknown user" what am i supposed to do?

[long ferry]

if you redeemed it, there's nothing more to do

dblauctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[long ferry]

you require auctions access to use them for advertising

[sturdy swan]

how to redeem past votes for auciton credit?

[long ferry]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[sturdy swan]

theres no button to redeem votes, anywhere

shit gotta get 100 votes? dumb

[coral reef]

Have they already been redeems?

Yes

[opal spear]

hey guys any idea how much time it take to approve the bot on top.gg

[coral reef]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

a few weeks bro

Prompt is this server published on topgg or is it being checked? https://top.gg/servers/886896890195611649

[coral reef]

Published

[cobalt sleet]

It's published. We don't review servers.

[sturdy swan]

Thank you for answering and prompting

[opal spear]

what is the verification center

how i can invite the bot to thatt

[long ferry]

our testing server where we test bots

We invite it when we review your bot

dbl zendesk how your bot

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[opal spear]

i have submitted like around 2 weeks still nothing

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[long ferry]

4 days ago

[opal spear]

?

[long ferry]

was submitted 4 days ago after being declined

[opal spear]

what was the reason for being declined.

[long ferry]

dbldeclinedbot

[hidden root]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[pine condor]

Im trying to put my sever on top.gg but it keeps sending me here after i add the bot

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[coral reef]

try clearing cache then retrying

[pine condor]

Ok

[sturdy swan]

how can i report a person ?

he has a bot developer role to

[coral reef]

dm a moderator

[sturdy swan]

ok

all dms are closed

😢

[long ferry]

No they're not

dbldms

[hidden root]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!