#support
1 messages · Page 562 of 1
@soft lily
Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.
If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!
My DMs are open. Check your settings.
Ok thx
guys i want help in this can anyone tell me
ask in #development
i got it
here nobody replies
thx to @bright sphinx
he helped alot
oh great
dbl notified
@dusky ice
If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
@cobalt sleet
Hello
Every time I try to add my server, after inviting the bot, this page shows:
I cannot edit my server from the servers page either.
Can i have a link of varification support server ?
Good evening, is there a problem with the display of the bots web page at the moment? The description on my bot's page is not displayed correctly
how do i get a website in my bots description
how can i claim this please ?
Hey !
Im here because my bot passed the 100 votes in august but i didnt redeem the 15$ where it is ? ^^'
it's my friends ^^
hey
is there a word limit for top gg bot descriptions?
i cant save my description :/
@somber parcel i am very very sorry for the ping.. i know its out of rules.. but i had to.. sorry.... i have a problem.. actually i authorized with my discord account, but when i go to my profile, its saying again to authorize, i did the authorization like a hundred times... pls tell me wat to do.
its not agaisnt the rules to ask for help
but ig its against the rules to ping
its the pinging of staff several times
no?
yes.. its a rule not to ping
i mean he didnt sooo
he did in general too
where is that rule
i said read pins in support and sent a link to Mac's answer
REMINDER: For questions, ping 1 or 2 (online) mods and be PATIENT. DO NOT ping ANY ROLE for ANY question. Doing so will make you muted or banned.
thats not in #rules-and-info ?
see pins in #support
its not here too 
oh wait
@slender blade can you read that again?
DO NOT ping ANY ROLE for ANY question. Doing so will make you muted or banned.
yea i understand
how can i know that how many days are passed after submiting my bot?
Bot ID : 888449573213843456
see this is the prop
when i go into my propfile.. its again telling me to authorize
pls ping me when you got the solutions 🙂
Read pins
one question, the form to apply to Both Reviewer Applications is receiving replies?
We go through and recruit new BRs periodically as we need new recruits. You'll only get a reply if we're interested in interviewing you.
ok, but I can do the form that is in #announcements?
Yes you can if you wish to apply
Community managers will reach out to you if you're deemed suitable and ask for an interview
ok, the interview is from voice? or chat
Voice
do the votes reset every month of does every individual vote reset every 30 days?
Votes reset every month
^^^
like , exactly every month or one individual vote resets every 30 days? if it resets every month and i use role rewards for voters , how do i set it up that those roles also reset exactly every month
Every vote
please help i dont know why i can't rdeem the 15$
They expire after 13 hours
dblcredits
@errant hollow
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
it expires 🥲 ty
serious ????
oh ok , do you know how i can make the roles reset every month then?
but is there a way to withdraw it on payPal or not ?
no
are you reading this?
"You CANNOT “withdraw” them for real money"
auctions credits arent real money
so what can we do with it ?
use it in auctions
then ? ^^'
probably for the premium no ?
nope
oh ok
Not possible with DSL, you'd have to make your own bot
oh ok , thanks
Please contact me through DM's
what are auctions ?
@long ferry ^
dblauctions @errant hollow
@errant hollow
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
ty
Hello my account was compromised and my bot was on top.gg is there any way i can prove i owned the bot and switch the creator to me? that bot was everything i had
do you still have access to your bot
then you should dm a mod
ok
need help
dbl ask2ask
Don't ask to ask!
Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.
Please read https://dontasktoask.com/ for an explanation on why this is an issue.
sry
im trying to submit a server on your site and its telling me to turn on my server widget, after i turned it on its still saying to turn it on
can someone help when i type my bot name on top.gg it is not fount but when i do thishttps://top.gg/bot/781891385900400681 it shows
pls help me fix it
i cant find my bot in search
when was it approved
today
thats why
?
it takes a while for it to appear in search
wow
ohk
And there are some problems with searches
we're not staff
whats the thing
theyre right
i cant post my server on the site bcs it saying i need to turn on my server widget and after turning it on its still saying that
bro wdym
i literally said my issue after that and got ignored
Have you added DSL? Is your server invite valid? Is that invite actually from your server you wish to submit?
Please understand that we're volunteers

Why i cant put my website on my bots top gg page?
Known issue
https://i.imgur.com/e8Bmxzp.png simple problem just dont know how to fix it,
How do i add a tab before the outline bullet points?
wrong channel sorry
hi
..just ask the question
that if i will ask people in dm or some otherwebsids and i will make to 100 server in which my bot is than will it verify??
your bot can get verified once it reaches 76 users, yes
however if you dm people and ask them to use it you could get banned from this server
like if i dm people to invite my bot than my bot will ban or verify??
@cyan flint
dblverifybot
Hi! It seems like you are looking for information on how to get your bot verified.
Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.
If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.
We cannot provide support on how to get your bot verified.
@long ferry
That's considered ads if you do that here, also possibly get verification denied by discord
unsolicited advertising in dms is not allowed 😬 so probs wont get you verified
Yup
so how my bot wil reach 76 server??
naturally by people who use it inviting to other servers or word of mouth from friend to riend
and how they know that i advertise in people dms
They can check
there is a report option 😬
ohh yea
ok
thx
but if any one will not report than it will verify @zealous mural
0_0
ok
how do i get the link
Multipurpose bot that features military-grade anti nuke, anti-raid, moderation, and music, welcoming, logging and much more
thanks
help
How can I help
@coral reef how many bots do u have coming in I feel like it’s been more then a week and my last 2 bots on my other acc got a reply earlier then 1 week
almost 2k now
In pins theres the datadog to see the stats
The queue grows overtime and has fluxuations on how many get reviewed a day/week
Right now it is a bit over a week at this point
Oh
Yup :/
All good, the DataDog pin is a bit down there so
Yup
Goodbye ^-^
No
mmkay
:)
i dont understand this
@coral reef contact owner abt this
?
dblissues
@mental surge
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
Hi
Hi
Thanks
Np
That Would be cool
👍
Do you know the rules about advertising your bots the discord tos?
discords tos?
https://discord.com/terms You can read there terms
Thanks
Np
I’m trying to vote for one of my bots right now but it won’t go through, but when I do vote for it it says I’ve already done it
But if I command the vote it always still says that it’s ready
When did you last vote
About 9:20 yesterday morning, so it reset at 9:20 last night and I haven’t been able to do it
And it’s 9:04 right now
Was trying to get help with the bot itself but they said to ask you guys
It’s soccer guru if that helps
Wait until around 9:21 and if it doesn’t work then ask again
Will I be able to get my vote streak back though? I’ve got like a 350 day streak
how do i check my bot verif queue?
Try contacting the devs and explain the situation
Cheers
Nah the bot devs
Oh yeah I already talked to them and they said it wasn’t an issue on their end but if I’m able to vote again I’ll ask them if I can do anything about the streak
Alr that should ideally work
You can't check the exact position
Does it say on the site you already voted?
oky thanks
Np
@coral reef yep it said on the site that I’d already voted
Give it a bit then
it works now.. the issue was that I couldnt vote in the 12 hour period that keeps the vote streak so ive lost the last like 170 days of rewards hahah
Hello, my bot is not saving changes, what is going on?
hi
hi
why i cant add a server to the website?
Ya can add a support server I'm sure
dblissues @sturdy swan @wild tiger
@sturdy swan @wild tiger
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
hi
Hi
my computer has been hacked and my main discord account has been hacked too, and the hacker has used my computer and my Discord account to do illegal activities, and now my Discord account has been disabled.
I need help!
How do I get them to accept my bot?
what does the star means?
Reviews I think
Ye
theres no reviews tho
might be a bug to the site
:thonk-8:
theres no reviews
but it does says it has 5 stars 
Refresh your cache
That's a browser thing lul
hi
i want to report
ban him pls
he is using self bots
and raiding servers
he has raided my server too
id- 833688129457094686
user tag Big Daddy Sameer#3636
proofs
halp bots not playing music
dbl wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Actually i want to ask how many days or week to approved a bot on top gg
dbl upto
@onyx merlin
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
hey I added the server id my discord bot is in but I can't see the servers in the profile is this how it is?
Something went wrong
You do not have the permissions to do this
when I tried to vote for dank memer
refresh site
or logout
Refresh
Why is my server's analytics never showing any data?
ohk
Known issue that is being worked on
Dblissues
@viscid kettle
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
I added my bot for verification since a week but nothing response
hello
what is the format for long description
it may take more than a week
Uff

its mean write description up to 300 words
A while ago this process took much more than 1 month.
Be patient.
when html error solve?

No clue, I wait for it to be solved, too
But things take time, sometimes a lot more than they should
sad
Nope at minimum 300 characters not up to 300 words
oh
Yeah it’s annoying atm
no like format
is it md or rst or something else ?
Pushing the update to the site without noticing it will cause the current issue is a shame, in my opinion.
But now we’re here, we will have to wait and hope it has a high priority getting fixed
pls off mention
Just text, markdown and/or HTML
both not working
mardown [# hello] and html [<h1> hello </h1>]
Yes that’s the issue we were talking about
hmm
That’s only a temporarily issue
how much time it takes?
No clue, I wait for it to be solved, too
But things take time, sometimes a lot more than they should
okay
I can't see when I added the bot in queue?
where can I remove/change creators in the website?
Logs are currently hidden due to exploiting, they will eventually appear again.
Feel free to state your bot id and I'll look it up for you
You can't, consider using teams
dblupto
@sturdy swan
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
wdym by teams
and why cant we change creators
dblteam
Creators will eventually be entirely replaced by teams
848770270700371968
Added on the 25th
watcher doesnt have any help command
😒
press find bot
I am unable to login to top.gg after i click authorize it redericts me back and it doesn't login
Uncaught (in promise) TypeError: NetworkError when attempting to fetch resource.
i found this in the dev tools
It's not working@pliant mauve
any errors?
dbl pins
@balmy harbor
No
reload after logged in
How do I delete my server from the website..? It won’t let me
how to update bot profile picture
dbl refreshdata
@rich heron
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
try using a different browser
@pliant mauve I have a bot at top.gg name Styled Singer 🎵 but when I click on the link top.gg/bot/id it shows forbidden
So could u verify it
are you logged in?
try clearing your cache
your browser
Google Chromw?
yep
Nah bruh I will be logged out of all accounts :(
When will u like verify it?
dbl upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Idk how to?
- On your Android phone or tablet, open the Chrome app .
- At the top right, tap More .
- Tap History. Clear browsing data.
4 .At the top, choose a time range. To delete everything, select All time. - Next to "Cookies and site data" and "Cached images and files," check the boxes.
- Tap Clear data.
It won’t let me delete
try typing in your server name
uncheck the first 2 boxes
Just cached images and files?
yes
Done
now try going back to your bot's page
this link doesnt work? https://top.gg/bot/886613417262215178
do you have to be the developer team owner if you want to submit a bot which is in that team?
or is it fine if I'm in the team as admin?
Can I add a html and css page in the description?
yes
Without inline css?
you can add html and css to your bots page
Can someone please tell me how much time will my bot take more to get reviewed?
Its been more than 1 week already
the server which i want and manage is not appearing here to add it even after refreshing
edit: problem solved automatically
dblservercount
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
alright thanks
When I am clicking on to set role rewards, this interface is appearing and so I am unable to set the role reward I want. What to do please help
@small lanternrefreshdata
me noob sir
Known issue
Hm
how to check if user has voted
Use the API for that
i want to remove a creator how can i ?
When I click on profile, it always redirects to discord auth page
Clear cache and cookies
Kk
it may take more than 1 week
@bright basin Hello Dan, please read dm
when will my bot get approved
,
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Why did my name get changed? someone removed the -
because that hoists you
I changed the bot account, While maintaining the bot project. Can I change the bot account from the top.gg?
Does the bot have a prefix (top gg bot)
Pong!
thats all
Does servers need to be approved now?
no
so, my bot now has private commands, that no one can use, and are restricted to a role on my server. The command basically being spam (guess what it does) but like i said, only works on my server. Do i have to remove that or is it ok with top.gg?
should point out my bot is already on the site
im guessing that as long as it can only spam my server with a specific role, its ok
How can I claim it?
if it is api abuse you shouldn't have it in your bot at all
no, it isnt api abuse. the bot does indeed send 100 messages, but it obeys the 3 messages/s rule
as a matter of fact, it sends about 1 message/s
also about every 12 messages it completely stops for 5 seconds
its called "Lag" its doesnot actually stops
except it being hardcoded with an wait function
when does a server get published?
how long does it take for your bot to get approved
one to two weeks, depends in the queue
mine took 9 days
one to two weeks? mine took like 3 and a half
queues must be shorter now
u were prob lucky, wait but u dont have dev role
I hope so
do you get it when your bot gets approved
i never pressed transfer
ahh, in what language are u coding bots?
right now im doing js, but i have done one in lua (epic fail ngl) and SYSl
wait, u can code in lua?
I didnt know that xD
I am coding in js , and now I am trying with dbd.js , its quite ez and fun
im not sure if there is an official api, but i saw that there is a webhook manager for lua to discord, figured id try a full bot
also this prob goes in #general
lol yep
that IS the rate limit
why do you have a spam command anyways???
for the fun of it
its basically just to annoy my admins
discord doesn't think it's funny
i kinda noticed
the command has legit been used once for dang sake
dont rhinj it will again
i was only asking if top.gg would remove my bot if i didnt remove the command
they will
ok, then ill remove the command
tysm for finally providing a straight answer
yes
alr
So, my bot is declined for being an unmodified instance of another bot, witch it is not. Is it possible to talk to any mods to get this issue resolved?
hm what is your bot name
Tuned
hm
It says its an unmodified instance of "evobot"
Well, its not
Lemme check that bot out
it has the evobot code on youtube so you could check it out there
hm ok
🌈
heres an ss of one of the commands, if youve ever used the bot you may know if its similar or not
hm
delete your cookies and try again
it worked for me
I still waiting for my bot to approve 
me too lol
sadness
they update the site
hope it gets approved! Im just rather sad about them declining my bot
yh
Yea ig the commands are similar
my bot got declined the first time cause it was offline
the layout is way different though

mhm
I reported some comments on my bot please check them
they are made from alts of a person who copied our bot and got banned
on bot id 804341143092985886
They will get removed if they violate our review guidelines
do you even remove the comments if they are alts
one of the people even used my real name
why would I ban myself
also is it even api abuse when there is no current ToS or Guidelines at all for the lib and language used to code the bot?
Libraries and languages don't have tos for discord, discord does however.
The new UI is cool but it's slow in my laptop
botum ne zaman top gg de onaylanır 5 gün oldu
I managed to resend my bot , using GOOGLE ANONYMOUS GUIDE .You can also try using it to send your bot
Hello
what time it take to review the bot ? 2 weeks?
2-3 weeks typically, but the pinned message is always up to date on that.
1 week or more.

How do i join?
Hey I added my bot servers in servers Id but I can’t see the servers in the bot page
is there a problem?
also can I post the announcements page that error fixed?
774888866036973589 - @sturdy swan - https://i.imgur.com/R6dQwoB.png - DM invite
SMH
A recent change to the top.gg website messed up the markdown formatting completely. Is markdown no longer supported?
How does one contact a bot reviewer
because my bot was declined for being a "unmodified instance" of another bot and it is certainly not
I was able to use it, it doesnt state that you can use it though
Before the new beta changes Markdown worked fine for bot pages. Now its like half working and looks like a mess. For example, bullet points still work but they are half off the page and with no idents.
oh
that's honestly sad
Dm your bot reviewer
Not intentionally AFAIK
That's good to hear. Has there been any word on them working towards a fix?
It's listed as urgent in our internal issue tracker, but I can't give an ETA on when there will be a fix
Thanks!! I'm not concerned about timeline at all I understand bug fixes can take unknown amounts of time 🙂 just happy to hear its an identified issue 🙂
hi
yo
How can I get dbl tokens?
i know
can you tell me how you got it
do someone know py and can help me?
how i can change the profile picture from a bot?
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
thanks
@long ferryI wonder when my bot will be approved, after 10 days
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
As said multiple times
np
@long ferry How can I get dbl tokens?
tokens?
I'm building a website and it asks for dbl tokens.
Do you want me to ss?
I am Admin In A Server I Have All Perms too.. But i cant edit the server info in top.gg or see the Server dashboard
@stoic socket need you so..
i don't know sorry
No DM - Not approved yet
you would have the green "Bot Developer" role
your bot was declined
it needs "create instant invite" perms to use help command
you've asked for more perms then you actually need
that's an issue
it doesn't need perms to create an invite for running a help command
!help doesn't need perms to create an invite
you're requesting all perms, you're including administrator which is a bad idea unless you're doing a moderation bot
what does your bot do
but it doesn't need admin perms to run !help
you're making your bot ask for more perms then it should
nonono not that
The bot requires create invite to run the help command though
The bot cannot require that permission for itself to run a help command
it only needs send message perms to send it
Nope
We do not check the invite
Tbh, just dm the person who denied your bot. They can help more.
@toxic zephyr
Goseale#6992
Looking into it, ty!
Hello I have concerns our server in top.gg pages is error anyone knows how to fix that?
What error are you getting?
When im going to reviews and go to the next page or 2nd page it will have an error 404 see the photo to elaborate.
@tacit zodiac
May be because you don't have enough reviews
We have alot of reviews and its 3pages
Can I have your server id please?
I see
See
I've added it to the list of issues our team will look into to
Seems to be very specific to your server so I am not sure what's going on
Thank youu looking forward into it
can any one tell me, how many days are gone after submitting this bot
888449573213843456
5 days
can any one tell me, how many days are gone after submitting this bot
888449573213843456
19th of September
9 day
Yeah
So when my bot will verify
Dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
That I know
Then you know
About 4 time
Ok
if i have 0 votes today and 100 people were to vote today , would they all be reset in 2 days
Yes
Votes reset to 0 on the 1st of each month
Your bot is in the queue and awaiting review.
you just add it normally
What are vote credits used for?
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
@kindred geyser Just add your bot like you did it before.
https://top.gg/bot/new
bruh i need to type everything again
@cyan palm you declined the scorpion bot
but this command its not nsfw xd
Let me DM you about that
dbl auctions @kindred geyser
@kindred geyser
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
it should work anyway
I can't transfer a bot to a team, is this normal?
Haii, is there a way to add/remove people from the Creators field on my bot's page, last time I did something like that I'd just go to the edit info button and change IDs, but I can't seem to be able to find such function. What can I do or is it a temporary issue? 
Oki, thanks I'll see what I can do
a 5 star rating harms the bot?
the name lol
the user name
bot id?
yup
or what?
just paste it in here
whait
Is the team supposed to instantly appear when I press the submit, refresh and go on my profile page?
could possibly take a bit to appear due to caching
User id: 821298101314125824
yup thanks
should disappear in a bit, caching bad
definitely do not support such symbols in names 👍
If I delete and delist my server from top.gg, will I be able to relist it?
Ok, thanks
Does it takes time for teams to appear after accepting an invite for a team as well, i assume so, but thought I'd ask to be sure.
are those ratings actually against top.gg rules or just negative?
@long ferry thx
just wait then, the reported reviews list is huge for them to see all
bcuz people report negative reviews just because they're negative
Actually that guy had some problem with my private server I didn't give him mod
And that guy
Disturbing like that
46 servers.used that bot No-one complain +_+ but that guy
just be patient, it can take more than a week (or even more) to reach ur flags
if it weren't for false reports, it'd be a lot faster
Oh I see
i am concerned that i won an auction that i did not participate in
lots of people had it
its not real
dw
not properly posted or caching
so, a question regarding publishing a bot
i am trying to fill the top.gg form, but before trying to do it, i've made a seemingly fatal mistake: I didn't make the bot public. But, i did that now, but when pressing the "Find Bot" button, the form still says that the applicationis not public. Is it my fault or it's the cache at top.gg?
Smh
Where would you get a team invite notification?
hi, I uploaded my bot a week ago and I still have no response, I'm generally patient, but I have the feeling that when I uploaded it I did not press the upload button properly and I thought that maybe I did not upload it
Where?
If your bot page exists then it means its been submitted
obvious bru
i'm submit my bot and not approved to now how long time to approve
not really
nah discord will come and tell you at your house
how is that(?
Go to your profile. If your bot is listed, its been sent
are people allowed to review their own bots @long ferry?
think so
oh i thought you were not
nah totally fine
thanks
i found someone who gave their bot a 5 star review
Hello when my bot get declined i need resubmit ? bc i cant edit the desc i think i need add my bot again
@long ferry Hey, I'm having multiple problems with the teams feature, which include transfering a bot to a team and inviting & receiving team invites. Could you help me troubleshoot or do it from your end?
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
If I send an email, can they do it from their end?
I'd suggest waiting until team related issues are fixed
How long have these types of issues taken to be fixed in the past?
There's no eta for them, the time taken for fixes varies
Did i miss something in the instructions or wot?
Alright. Is the email thing viable after all?
@old zenithlooks like your bot was actually declined btw!
so make sure to fix that issue before resubmitting
(<#mod-logs message>)
Again best is to just wait for now until these issues are fixed
So they can't help?
Can I add my bot here
no
I'm just asking because I'm unsure of the timetables and I would like this fixed one way or the other
we dont have a timetable for those fixes, they can take awhile though
Erased the cache. Thanks to no one because no one responded, i guess
Can the email support do these kinds of things?
Invite others to teams, etc
support email wont(it still just goes to cms), the teams issues will be fixed at some point. best to wait till then
hey, please give 48 hours for a response if you need to get in touch with someone specific.
Alright, thanks
@zinc oracle 
xignotic is the only one who can handle some specific things currently.
give them up to 48 hours to respond to the dm. if they haven't you can dm a mod.
I already fixed the bot and uploaded it but I still have no answer from top.gg 
I dont see a bot submission after that decline.
yea, I uploaded the bot a week ago, but apparently I did not upload it well and nothing was sent, but I checked a while ago and I realized that it did not go up; Is there a possibility that I send it now and they review it?
:/
it says “redeemed” for vote credits when i have no payment method attached
credits do not redeem into a payment method, they are credits not money.
what can you do with credits?
dblcredits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
wait i’m confused srry what’s auctions
read above
oh ok , thanks
what
how come i can vote for my server but whenever i click join it just says 404 we cant find the page your looking for
How long it takes for verifying
Bc if they decline it I’m going to get annoyed that I waited this long for it
1 week or longer
lol
well if you dont follow the rules itll get declined
1 week or longer
I’m following the rules
I Know
dblissues
@sturdy swan
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
It's a known issue that is being worked on.
is prohibited has command By Button?
Commands via buttons?
My bot is from Minecraft , and to be easier I put buttons , which replaces the other commands
assuming it functions, and users have a way of finding out how to use your bot(and all its buttons)
It's basically the command via the create tools button, mine...
it shouldnt really be an issue
But nothing against?
not really, but again youll need to explain how to use it somewhere
oh yes thank you
How come the new page layout doesn't support html properly
Anyway to overcome it
Can't even use <br> for gods sake
its a known issue being worked on
werid because i just did
dblissues
@sturdy swan
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
Nope
👌
G
If the vote beug, what can we do to settle this?
There isn't anything you can do unfortunately
There are no ads with premium
So voting bugs are no longer there if I'm premium?
Assuming this hasn't changed, if you can't get an ad to load waiting a minute to vote should allow the button to be clicked.
I've not checked that since the redesign though
fix markdown plz it’s been days looks ugly.
There is no eta on fixes atm. The team is working on it though
im not sure if it is related but since my bot is approved i get random friend requests, is anything known about smtz like that?
Just deny
Nothing we can do about that
They may be trying to contact you about needing help with your bot
well they are not part of the server otherwise they could dm me directly according my settings
Yeah nothing we can do about that
first one was obviously scam, was some vip name and pic 
well okay gonna deny and carry on 
I'm unable to log into the site, after authorizing it still displays login
Login on the home page, then refresh the page
I already uploaded it XD
Didn't come through
??
Known issue
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
Hello is there a possibility to get a custom username link?
No
Your invite was invalid. Please make sure the invite code you submit goes to the server you're trying to edit
Why?
The invite was invalid.
Yes but why it's not possible to get a custom username link?
Discord server link?
Yeah with level 3 boost on the server you can get a vanity URL
dblnotdiscord
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
but my docs should be correct
👌
Ok, why after voting, nobody gets the role i choosed. Is this broken?
Is the DSL bot above your role you are trying to give?
yep
Make sure it has correct permissions
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
What kind of information you using ?
:0
You gonna use the report button and keep patiently
:v
passport
dblissues
@cyan solar
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

