#support
1 messages ยท Page 560 of 1
Hello! I am attempting to edit a server I have the crown on. I own this server. I am unclear why I'm forbidden to edit it.
How to check in how many servers my bot is?
bcus on top.gg site it is not showing in details
or can u give me the code for the set.activity( )
for bash
;-;
announcements works?
They are a little iffy right now
np
Why it didn't count my last vote?
Votes seem to be fine
dblwrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
How to get your bot verified??
How to use Top.gg
How to submit your bot
https://top.gg/bot/884619892077252678
I submitted it but it asks for some kind of approval
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
It requires reviewal from one of us on the Bot reviewers team
And how to get that?
^
Can you invite me to the support server please? If I click on discord I get invited to this server
Oh thanks how can I check when it's my turn?
Oh ok
You will know once your bot is reviewed via a dm from @hidden root
Oh ok thanks so much
Hi
Well my bot has got 2 NSFW commands is it against the rule?
Should I remove them?
My bot isn't getting accepted?
Like even danky has got NSFW commands
As long as they are locked to nsfw channels, aren't containing underage content and aren't mentioned in your bots desc its ok. #rules-and-info
Wdym
They are locked , no underage and not in my bot's desc too but they are in bot's help command
I waited 2 days c'mon
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
loolll
it takes 1+ week
Help command is fine

Oh that's cool then
Thanks mate
Np np
lol imma just wait 1 week
If I click on the button on the image I get invited to this server
LOL literally I was using that till 2 days ago
Wait bot's can't request for admin perms??
Oh cool then
Np
help me pls
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
I have submitted my project to check
But how long does it take for my project to be accepted?
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
dblupto
You cannot run tag commands
OK , thank you
Hello where i can in the bot review write 1thing? bc my bot in 1-6 get big update bc now bot slow by some commands and i dont wanna get bad review bc on the update :(
I canโt really understand what you mean clearly
Are you asking how long itโll take for your bot to be reviewed?
Read that
Damn i am waiting about 2weeks
I have saved my info in bot page but it in not shown in original page
Is this a common issue?
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
Just state the problem
how can i suggest an emoji
I using <h4> Hello </h4> for increasing text size but it can't working now
yup known issue right now, already added to the site issues
How many times take for shot this issue
same
"Invalid CSRF Token. Please refresh the page and try again"?
do what the error says
i entered the discord id of a server that uses my bot but when i click save it doesnt save?
I am just kinda scared that the mods who verify my bot might forget to read this
The commands won't work if you are not in a vc
Is there a way I can pass this msg to the person who is gonna verify my bot?
id of your bot
1 minute please
Here you go sir :-
884619892077252678
has your bot already been decelined?
No
Never got any message
No sir ๐
then you have to wait, the mod will read it for sure
Oh ok I just wanted to make sure my bot doesn't get decline due to that issue
what is the step after the approval of the bot
your bot has been approved
and is listed to top.gg
๐

no more steps
okay
don't worry even it is declined you can send message to the reviewer
np

the markdown on my bots page isnt working (no headings), is that a known issue?
voting is still not working for any of my members do i need to reset something?
<h1 style="font-size: revert; font-weight: revert;">text</h1>```do it like this
they messed up the css
so just use html?
just tried it out, worked for me
@ionic lintel i used html now, doesnt work either
dang i wonder why it won't work for my members :/
maybe have them log out and clear cache?
maybe they have to reset cache 
yeah the css is inherited on top.gg for some reason, added to the site issues already
clearing cache is the way
@long ferry so there's no way to display it the right way right now?
you could try what Kiriot said
but without inline css, wouldn't work right now
like I said, added to the site issues alr
?
You'd have to remake it yes
btw idk if stripping <style> tags from the desc is intentional but if so then using <link> can bypass it and also affect the rest of the page
Heya I deleted my bot because I got no result and it was the 7th day and I am not able to re submit it
It says it's alrdy submitted but I deleted the bot
it will be declined when the reviewers get to it
they have a 1.91k long bot queue atm
long queue so approval times are taking a while
then when they get to your bot in the queue, they will decline for deleted application
Bruh
So you have to wait longer because you were not patient enough
yeah
votes count as double on weekends
how long do i need to wait for my server to be deleted from top.gg after i press delete?
you said "This time also I voted & now it became 4"
Friday is considered weekend too
Friday 0:00 AM GMT to Sunday 11:59 PM GMT is double weekends
could be wrong with the timezones but you get what I mean
when does site issues get solved?
I am editing info from past 3 days
only some have been saved
there's no eta regarding fixes on site issues
omg
yeah site is being really weird rn lol
We do understand the frustration that comes along with experiencing current site issues, as you can already tell the dev team was expanded with a lot of new team members helping to mitigate the issues. They have already managed to fix some site issues that were present for a long time.
good work 
according to our logs, you deleted 856570363495579668 successfully
dbl zendesk how your bot
How to use Top.gg
How your bot gets reviewed
read that
We're currently aware of issues with html usage on bot pages, the issue was already recorded

Could also be related to markdown, can't tell
@gilded yarrow
them
banned already
how to have the "NaN" on our bot page, because I no longer want to display the number of server
hello, a question, in order to add a bot I need to make a web page, does someone tell me where and how I do it?
a website is not required to submit a bot
you cant after posting once.
noooooooooooooooooooooooo
ah, ok, but when I go to put the information of a bot it does not let me write
you need to enter your bot id then press the find bot button
before you can input anything else
when I search for bot I get an error
Application error: client-side exception occurred (developer guide).
this is what i get
@long ferry
Clear cache and retry
I close session?
dblcacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
??
Ok
10 days since I submitted my bot... The average approval duration shows 8 days... Hmm
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Nevermind...
keep saying the same
@long ferry
try a different browser then
how do I do that?
@long ferry
get a different browseer+
what browser do you currently use
try microsoft edge
Why is my bot not approved on the website?
dblupto
@sturdy swan
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
How can I do That?
you on mobile or pc?
Are you on a mobile device?
Right now I'm on mobile, but if you can't do it on mobile, I'll do it on PC when I get home
@long ferry @stoic socket
Download Google chrome
Hello guys
I was using google Chrome
Hello
My bot isnโt approved yet. I think it is on the website waiting for approve for 1 week
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Also submitted 3 days ago
My bot?
Yes
I sent it last Friday
So what do I do?
@long ferry
So, do I get into the Chrome app?
You go into the google chrome app on your mobile phone, not google itself
then go to top.gg and try again
Ok
says the same, I think I used Chrome before, not google, do I use google now?
@long ferry
Can't really help then, try on your pc then
Ok
I don't think it's that hard. Just look at the common reasons why they were rejected
Keep the bot online, don't spam, put an help command, don't post NSFW content
As long as it follows our #rules-and-info, there's no problem with getting it approved ๐
you should be able to simply change the invite field on your bot page settings
but i have changed it and refresh the web page ,and the link is still the old one.
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
so this issue is now unable to fix but might be fix in the future?
it will eventually be fixed, there's no ETA for that.
._.
uh
someone pinging me i got lots of pings from server
Hi @urban portal please stop ghost pinging users in this server
Otherwise you're getting muted
Dafuq
Prove it then
๐ฅฒ what
๐
@urban portal screenshot the Dms if you're stating that
is there a discord bot support server?
an official discord server
No
Perhaps, a bit of guidance?
@urban portal if you're falsely claiming a user is asking for nudes in your direct messages and just want to get this user in trouble, you're getting removed from this server right away as that's definitely not fine
๐
hi
My bot was declined because of nsfw.
Do I just need to remove the mentioning of it to get approved?
Also for my description what else can I put to reach 300 character limit?
yeah, declines for mentioning nsfw in your bots description just requires not including that part.
Your bots features is a good one(not including nsfw features).
Alright I'll do that.
Do I still have to wait another 3 weeks again or will it faster
it updates whenever your bot send the request to the api - its usually every 30 mins
You'll need to wait the same amount of time.
Which last time was 10 days
there is no disallowed scope
if you wish to use your own invite, add it to your invite field
How can I add another owner of the bot at the bot page
what issue with adding new bots?
You can use Autoposter if you want quick server count
scope 8 will error, discord doesnt know what scope 8 means
you mean permissions
thats not scope, but yeah your permissions can be 8
we test with permissions 0 though
Use #topgg-api and read pins
clear cache and try again
your bot needs to request those at the time we run the command, or request them in the help command
What is the problem on mine?
see what I said
And what cache i clean?
dblcacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
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the website cache
I did it 3 times and nothing
then try a different browser
yup feel free to use the report button for that
so i think my server is glitched on the top.gg website, when i try to vote it returns a 404 error.
ID?
856570363495579668
well you deleted it, why should voting work
yeah i deleted to try re add it because it was glitchy but it doesnt actually delete
it does delete
It's been quite a few days since I received my bot, and I haven't received anything.
I have already tried it on the PC and it says the same
@long ferry
i can't see my profile
I demand an answer
is it possible that the osu! tag is broken on the website? it just shows 3 unreleated servers that don't even have the osu! tag. https://top.gg/servers/tag/osu!
Find OSU! servers you're interested in and meet new friends
Please, the first time it was quick and now I have it reviewed in 3 months ๐ญ
i think the search function is a bit broken. i cant find my server too
oh
damn lol
I need help
pls fix the announcements, I really need it
this
@naive sapphire
F
can i get the invite for the verification bot server?
My bot was rejected by a stupid bot bug.
Then I put it back up.
It's private
why though
Resubmit the bot and wait for approval again
wut
wdym
i submitted like 3 weeks ago
and still no progress
Yes, if you mean after deleting the server from top.gg
i need to invite im to verification center or something?
You submitted the bot 7 days ago. The queue wait time is over a week now.
yeah but i have done that and it wonโt say itโs deleted and wonโt let me re add it but if i try to vote it returns a 404 error
wtf thats not me
7 days = 1 week
The verification center is private. You will not receive an invite to it
You need to wait for the queue
8 days = 1 week + 1 day
long
@winter walrus
Have you added @small lantern back to the server?
i have tried and it doesnโt change anything
over a week
but right now itโs not in there
dblupto
@naive sapphire
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
invite the bot there, and try to edit your server at https://top.gg/servers/new
okay will do that soon!
okay, not sure what the issue is on my pc but when i try on mobile it works
Clear your cache.
on pc*
When my bot get verified i get ping?
how do i do that?
you get a dm i think
dblcacheclear
@fair silo
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
ty
how you see that?
could you check mine xDD
logs channel is locked due to some bugs
Its been 3 days
Lol mine is like 1 and a half week or 2 weeks done no reply
hi, you submitted your bot 2 days ago.
https://i.imgur.com/wbs83K4.png
Bruh I submitted my bot around 3+ weeks ago ;-; I didn't get any respond yet
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
10 days ago
hey ya i need help
just ask
why is it not showing roles?
known issue right now, nothing can be done to fix it currently. devs will need to fix it.
okay
What do you have to write it in to make it look good?
You can use html and css if you want
ok
Can somoene check my bot ? when i add my bot for review?
Dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
When i add my bot for review?
Oh you mean when you submitted?
Yea
Damn
That's a known issue right now. The team is aware and working on it. There's no ETA for a fix.
ok cool thanks
?
Hello, even not updating on vote counters in discord is an issue rn?
read the full message
yes I'm just looking for how to remove it
And is there a tutorial on how to write this somewhere?
Just read the message
It tells you how to remove it
Known issue
Nope yesterday it was having issues too
Hiiii
what's the fix? should i wait or change markdown
You can use btml
so markdown will never get fix?
Hello, everyone! I am a lover of a neko bot ยฐ^ยฐ
It will be but there isn't a eta
it will
Hiiii๐
Do you need help with something?
Literally anywhere on the internet
dblinvitebot
It seems like you want to invite a bot to your server! In order to invite a bot to your server, press the "Invite this bot" button on the bot page. It should then redirect you to Discord's authorization page where you can select the server you want to add it to.
Click "Authorize" and the bot should be added to your server. If it says any red text such as for example This bot is private or This bot has been flagged, then we cannot help you. Reach out to the bot developer for these issues by going to their support server.
Pretty embed :^)
This means fixed? Votes is not counting
OH! Thanks! (เน`โชฬคโกโชฬค)แฆ
thats not related to that issue
votes are counted
caching causes it to display not correctly
I have this error when voting a bot, help me?
Thanks
I mean with third party vote counters on discord. Its giving roles but not the vote count
Is a space working on the page?
third party vote counters are not as accurate as top.gg is
yep
I see. Can you suggest other vote counters on discord?
Hey, How do you add owners to your bot?
hm
i think you can't
Its something to dow ith teams
but when my friend tries creating one
it doesnt work
Ik, my friend is the bot owner
clear browsing data i thinks so
Does it need to be accepted?
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
Ooohhh I don't understand English ยฐ^ยฐ
dblcredits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botโs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
Is your bot required to be accepted to create a team?
No
So why when my friend tries to create a team nothing happends?
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
Thank you!
np
Bro any idea I can delete fake comments
From my bot page?
Someone did that few days ago
You can flag them
Yes I'm owner
Oh I saw that
I'm racist ๐ really bro Where those ppls come from I dunno
just report and they're going to be handled
Can I make spaces on the page in the server description?
yes, just do <br>
Mainly it is about spaces between sentences
@tacit zodiac Hi, I was told to contact you here
why did i get logged out a lot automatically?
DM them
it's annoying to log in everyday
my bot was refused because it was Offline , should I redo all his form again on the site?
Why is my bot not on the website? I got a dm and it said it was approved and I search it and it said โno bots foundโ.
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
Keep Chat Happy has commands to keep your chat happy! For all my cmds do kch!help. To get more info goto: https://Keep-Chat-Happy.gamer11.co
it is on the website
Oh ok.
hey can u search for my my bot is it submitted or not ?
Yeah what is the name?
Thundric Music
you won't be able to see it
Oh
its not approved so its not on the site
Oh
it is approved
otherwise it would not embed the page
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
nah i mean the other person
is why it doesnt show up in search
i sent a link for the bot
Idk why. I got the dm saying it was. Maybe the website is having problems?
hey can u search for my my bot is it submitted or not ?
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
hmm thanks
Why is #topgg-api locked?
it isn't
I mean #topgg-open-source
Because you have to be a contributor to use it
Ok
Can you contact me in DM's please
I just did
Thanks
As soon as I click on Preview, the text formation is just being deleted
How do I get bot developer's role
You need a bot approved on top.gg
How can I do that
You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources: https://www.markdownguide.org/basic-syntax/
Ok, thanks, I'll try
markdown support seems to have broken, my bot's description, which is unchanged, is now displaying without markdown
But not approved yet about 1 week happen
when i click edit the markdown has been removed from the plaintext
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
@cobalt sleet
see above
change on discord dashboard and press "refresh data"
change it on discord, click "refresh data" or edit your bot page and submit
i do
Clear your cache
how
Dbl cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
oh i do this and iam use anthour brose like brave
but its same
Dblrefreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
where
oh
yup we're aware
How long does it take till the bots are verified?
in discord ?
No for top.gg
4-5-6 days
dblupto
@dense perch
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Thanks
why the desc.. dont want to change
i change it 2 times
and he not change
Thanks
no more reviewers at bots?
Hello, it's been 1 week since I added my bot. But I still received nothing, is this normal?
dblupto
@neat narwhal
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
as the message it links says, Up to 1 WEEK OR MORE
ok
I have a question regarding the Bot Reviewers application. Do you get an answer if you were accepted or rejected?
but sorry if I don't understand all right away, I'm not English
For my long description, am I allowed to use an iframe to my bot's website instead of the markdown description?
yes thats fine
You get a pm about a interview if not I am not sure
What is the DSL website? so i can configure it
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Okay
Can I know if my bot has been added to the approval queue? I had to submit it two times, because the first time I tried, the website gave me an error
added 9 days ago
Ok thanks
where can i leave suggestions?
ty
Does this bot developer role gets automatically when submitted or is it assigned when the bot is approved?
approved
Okay
I got a notification about my bot being accepted today. I was adding a command for voting, and i needed my bot Vote Link. I searched my bot, and it is not showing. I login and go to my Profile, and my bot is not showing.
What is going on?
help I don't how to change the language can help me
dblissues
@cosmic tapir
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
elaborate
ok
I don't see it
that's the command to change the language
dblwrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
fully read it
Hey so i invited my friend to a team on top.gg he doesnt know how to accept the invite and neither do i can someone please help
When you search the bot, and you are on my profile, the bot is not listed.
I don't even see it without the link.
edit profile, invitiations
alright thanks
wait where is edit profile?
nvm he says he found it
my bot doesnt show up when i search it up
i can only see my bot in the first page of #chat-bot but not when i search it up on the website
how do the tags work?
cuz i just saw other bots which have less then 10 votes on the top section
I'd say wait 24-48 hours
and not my bot which has about 400+ votes
Can you lift my ban because I need to invite a bot?
Can't help with that
by just waiting for now
ID?
I can't vote for the bot, I'm logged in and it's been 12 hours since the last vote, does anyone know why?
can i change my bots pfp and name on the website? we are going through a rebrand
Sure thing, change it on discords end, then use the refresh data button
dblrefreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
oh ok thank u
in the long description, is there a way to force newlines? putting \n doesn't work :/
<br>
oh ok thanks
Known issue
does top.gg bot long description not support mark down anymore?
if it does still support markdown then why does it not look like this?
instead this
Mark down is currently broken, known issue
You can use HTML
"Application error: A client-side exception occurred (developer guidance)"
HOW DO I SOLVE THIS PROBLEM BY ADDING MY BOT ID?
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
OK thank you
My BOT is 100% in Portuguese!!
Will there be no problem in the analysis?
No
OK thank you
why aren't these indented?
is it in md
does this support html and markdown?
This is what it looks like on top.gg
Mmkay
If you edit the description does it reset your place in the queue?
why cant i publish an announcement for my bot?
Site issue
ah thx
if i go down the route of making a separate discord bot for each language will i be able to get each bot listed on top.gg? the bots will have the same functionality, but the slash commands and bot responses will be in different languages
@cobalt sleet any idea about this one, I actually don't know
I would think it would be considered a clone of the original
if functions are the same
I mean technically they'd be significantly modified clones ๐คทโโ๏ธ but why not have all languages in the one bot?
i dont want to deal with registering the commands at the guild level
i'll need to register at the guild level and not global so that the slash commands are in the right language
Ah. Slash commands.
Yeah sounds fine. You should be able to do it without any problems.
nice, it'll be a lot cleaner that way
guild level commands are mostly used for testing
hello i am attempting to add my server but after it redirects me to the bot invite it just goes back to the add page
is it intended that it doesn't show the short description on the main page anymore?
or will it return owo
thaks
np
could i know how to remove creators?
Teams
and how do i do that?
Hey Top.gg community โโโ hopefully, youโre getting excited about the holidays coming soon. I'm very glad to announce our biggest updateโฆ
also when i created the team, i dont see it once i leave the page
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
hey is the error in announcements fixed?
No
got it thanks
also the invites for my bot in the analytics are different from the server number that shows in the invite page how is this?
dblauctions
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
You have to use #topgg-api
ok
out of curiosity why not have the bot just have a user defined language and then just have a lang-database with all the predefined responses which then gets fetched based on the users pre-defined language that they set?
Side note: move to #general pls ping
In all honesty it seems like a mobile styling issue
Try using it on desktop? Not sure why you would be doing it on mobile anyway
would it be better to update the member count on a 5 minute loop, or on_guild_join/remove ?
fair
every weekend the vote will be doubled or only certain weekends?
reminders doesn't work on the phone
My bot got approved in top.gg so do I will get my bot's vote page
Because from mobile I'm not getting the option "your bots"
@coral reef
support@top.gg , thats the email right?
known issue
i added t-the bot and now the description look UGLY >_<
hello i am attempting to add my server but after it redirects me to the bot invite it just goes back to the add page
you need to invite the bot to your server if you want to add server.
the bot creates invites.
Yes I did, it redirects me to the invite, I invited it and it just takes me back to the adding page.
That the bot is in the server?
you should open your profile over there on top.gg and check your profile
for me the server looks like this
Ahhh it I see thank you
Hello, I added 1 bot to dbl, but if you take it for more than 7 days, can you tell me how many more days it will take?
you can ask that to moderator also also you can check the progress in bot's page that you submitted.
@deft python

Dblupto
@sturdy swan
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
tnx
Iv been waiting more then a week for my botnto be accept I just want to know if it in the
Itโs okay I am sure you can improve upon your bot and get it accepted at some point in the future ๐
I get declined bc when you use commands m!anime (anime name) anime cover can be nsfw but he cant approve whitch anime have nsfw cover i test 12animes and no one have nsfw cover
Where do you get the covers?
is top.gg going to make a slash command section and start verifying slash commands?
like a verified functional slash command section
teams are literally disfunctional
You could use the filter ageRating to show only SFW content. I don't know to demonstrate to top.gg that you are filtering out explicit content though.
this seems like the right place for the application
kitsu dont have nsfw cover thats why i use kitsu
then why it has that option
where
Here https://kitsu.docs.apiary.io/#introduction Anime have also a nsfw flag that you could use
A place where APIs are kept.
hlw how many time take to approve my bot
you can't say it has no adult content, it has an ecchi category
Ok i fixed bur nvm i still gonna work on v2
@cyan flint this allowed?
You canโt ping support lol
Wait until they help
lol he is a member
@thorn ginkgo gonna remove that large text because it was just flooding the chat
This server doesn't have a introduction channel
Markdown will no longer support in current web?
when I used markdown it just became a default text
DM a mod
I got the same message
So if I do any announcement in my bot page then that announcement will be announced in every server where the bot is invited?
@keen gazelle @safe bramble what's the user ID?
864110685830381578
How can I know if my bot has been accepted / rejected?
Watcher will DM you
Blocked him already sorry
On mobile
Thanks
They were banned from here in August. You probably have another mutual server with them
He joined my support server
I just banned him
Can I know when did I submitted my bot?
I actually forgot
883299598544822312 bot I'd
Mine also please 848556690035179530
Can I include a link to my ko-fi page in the bot description?
Already banned
thanks
10 days ago
4 days ago
thanks
how can i see my bot number on queue?
You can't
can i pay you to get my bot approved quickly?
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
๐
Dbl zendesk how your bot gets reviewed
How to use Top.gg
How your bot gets reviewed
Thanks
can i know that whats my bot position for getting approved or declined?
You cannot get your bots position, as that's confidential
so... my please will help me to know that confidential thing?
Where will you be testing the bot?
or can i see how my bot is working in your tests?
You just can't get your queue position
dblupto
@undone epoch
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
and my bot have premium commands also and you need to buy it before using or testing it, did reviewers will decline my bot for this reason?
ok
If we need to test your premium commands we'll contact you to activate them for us.
ok
Please make sure your DMs are open here
thank you for the information
ok
hey i have a problem im looking if anyone could help me.
whats the problem man
i added my bot to top,gg but the pfp is not showing up on the page idk why
sherlock homes
refresh the page
sherlock holmes isint god yk he needs help too :')
Dbl refreshdata
@analog copper
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
o
okai sir
Mr. jomes
Homes*
When I am clicking on find bot it's bot showing anything
try again
i can see my bot's pfp when i click view but not in the search result. Does anyone know how to fix this?
Clear your cache
It also might just need a while to get indexed again.
will try wait
@cobalt sleet
i see
try refreshing it or bot failed to get your bot pfp
Are you sure you're using the correct ID?
Yes
becoz when i search it its not showing up
Can we talk in vc
Send a screenshot
?
That's probably just because you don't have any description set on the Discord Developers portal?
Ohh
Just fill out the form and send it
How do i check my balance in the website?
In your profile
Credits should show on the auctions site
no when i search it
So when my bot gets 100 votes i will get $15 credits in the next month?
Dbl credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botโs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
Same problem
Dbl bot 888449573213843456
I can't fill any form
Ohk
how to get auctions tester role?


