support

[wet sigil]

One message removed from a suspended account.

[winter walrus]

You will be notified only if the bot is approved or declined.

[next lagoon]

thanks!

[cosmic tapir]

Just asking, how long does it take? My first bot took 23 hours to be accepted.

[sturdy swan]

1-2 weeks

Or sometime 1 month

[winter walrus]

Depends on the queue size. You can see more detailed statistics here https://p.datadoghq.eu/sb/islw0r99kwjgtwq8-0adf90d906730aacf47c4b7b12650942

[sturdy swan]

There is no fix timing

I can find my bot when I search on google

but not when I search on the website

how to fix?

[low sparrow]

try by https://top.gg/bot/yourbotid

replace "yourbotid" with the bot you were looking for

oh not on website my bad

i dunno google have weird algorithsm on their search engine

[golden spade]

Is thier anyone who i can dm?

Like team or something?

[winter walrus]

dbl issues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[zinc oracle]

dm for?

[golden spade]

Possible id grabber/hacker

[zinc oracle]

in here? dm any mod with their id and a screenshot.
just in discord? contact discord staff

[eternal tangle]

Can Anyone Say when I try put The Background URl Image For My Bot Link - https://imgur.com/a/nya0ux3.PNG it shows that png and jpg is only supported

[sinful elk]

I'm putting HTML into my Long Description section of my bot's page, and it stops registering the HTML blocks after a </h4>, yet this works outside of the top.gg page

[shrewd blade]

what are these vote credits for btw?

[sinful elk]

Also the Preview page has the different avatars of users clipping through the reviews

[spark hearth]

Anyone not able to login to the website?

[sinful elk]

i had that issue, try refreshing the page

[spark hearth]

Weird lol thanks

[sinful elk]

np

[eternal tangle]

anyone?

[sinful elk]

Have you tried changing .PNG to .png. This probably won't work but

[eternal tangle]

yes

i did

[sinful elk]

[zinc sleet]

Hey I'm worried about something

When my bot was approved on top.gg, it was in 100 servers in 8 - 9 hours and I got it after submitting my info for verification and whitelisting.

So I got this thing because of the fast growth of my bot. And my bot's maximum server limit was set to 250 servers.

In the next 2 days the bot reached its maximum server limit.. and now it is.

My question is, will I remain rejected because I can do nothing?

[ripe anvil]

My server is not. Adding in topgg site

I added dsl even

The also

[zinc sleet]

Yes same problem here too

[ripe anvil]

Some one help

[sinful elk]

Turns out this is purely a bug with the preview

however all of my bots show no pfp at all

this is the same for their individual pages

I am also receiving this error

[alpine scaffold]

hello im on top.gg and it says that im login and every time i try to go to my profile it sends me to the discord site that wants access to my account i press authorize it doesn't do anything it just brings me back to the main page and if i press my profile it just wants me to authorize again and again

[sinful elk]

temporary fix for that is in the pinned messages

[sturdy swan]

I can't vote, I get an error, help me please?

[toxic zephyr]

This is a common issue, just clear your cache and try again pal

[sturdy swan]

Application error: A client-side exception occurred (developer guide). that mistake flips the page when I want to vote for Poketwo

[toxic zephyr]

This is a known issue, check pins

[alpine scaffold]

i did that and when i refresh the page i was log out but when i try to log back in it still won't let me go to my profile

and when im pressing log out and refreshing the page it still shows that im log in and i've try it on my phone and im getting the same issue on my phone too

[sinful elk]

I already checked and I couldn't see it on there. Which one?

[toxic zephyr]

Sorry my bad, its not on pins but its a known issue

[sinful elk]

alr

[still sapphire]

Is there any way I can get my two bots taken off of top.gg? My account was hacked, I'm on a alt account right now

I can show proof of ownership, sorta

One of the bots pages has a github repo, that repo is on the github account linked to this account now

[abstract sequoia]

can i check my number in queue?

[grand ravine]

no

[tough terrace]

can someone tell my bot when gets checked its more then a week

[cobalt sleet]

Just be patient, it'll be reviewed soon.

[night meadow]

Hello

Cho tôi hỏi

Can I ask you something

[cobalt sleet]

What's up?

[night meadow]

How can chat have that part

[cobalt sleet]

Those are message reactions

[night meadow]

Can you tell me what command do you use?

[cobalt sleet]

It's not a command. Right click a message then add a reaction

[cobalt sleet]

Read this https://support.discord.com/hc/en-us/articles/360041139231-Adding-Emojis-and-Reactions

[night meadow]

Ah do you use bot tatsu Are not

[cobalt sleet]

This is top.gg support. We don't offer advice or help for bots.

Can I help you?

[sturdy swan]

Hello im french and im not speak english , my problème is i can not vote

[night meadow]

Ok

[sturdy swan]

Des fr ???

[cobalt sleet]

Please DM me with your bot ID.

[cobalt sleet]

Essaie de rafraîchir la page.

[sturdy swan]

Comment ?

[cobalt sleet]

Juste recharger la page. La tirer vers le bas.

Yes. Typo sorry lol

[sturdy swan]

Ok mrc

[sinful elk]

theres nothing in the long description that i believe would've caused this

this doesn't happen on mobile*

[hoary sierra]

Pls profile

[final prism]

Someone pls help me whenever i click on edit btn it shows 500 error page i am not getting any solution plz help

[gentle thicket]

Hello, is there a supporter who can help me?

[final prism]

[gentle thicket]

basically i lost my account where my top.gg bot was and i would re-add the same bot again to top.gg but delete like the old profile, since my bot was stolen and is probably a scam bot now. and i cant change it unfortunately 😦

[cobalt sleet]

If your bot is online and you still have access then we can arrange an ownership transfer. Otherwise you'll have no choice but to start over. If you've lost access to your bot there's nothing we can do. You'll just have to create a new bot and re-submit like you did last time.

[final prism]

Someone pls help me whenever i click on edit btn it shows 500 error page i am not getting any solution plz help

[gentle thicket]

i lost total access to everything. the hacker changed the token from managebot, the biggest one. also, my smile bot is affected. it already sent scam mails. if you can, please delete everything that was made by elixss_#0001 (the name now is i think karta#0001), to protect other users

i will re-add my stuff again when i finished re-creating it

[cobalt sleet]

Unfortunately there's nothing we can do. You can click "report" on the bot page and submit proof of scam messages etc. Our team will review it.

[gentle thicket]

okay that is what i do but you cant just like archive the page or delete the links so users dont invite my bot, because they are going to get scammed

[cobalt sleet]

Not without you proving ownership of the bot but that isn't possible.

[sturdy swan]

Invalid CSRF Token. Please refresh the page and try again

[cobalt sleet]

Refresh the page

Please refresh the page and try again

[sturdy swan]

already done 3 times

[cobalt sleet]

Clear your cache

Go to the webhooks tab of your bot's edit page and click "Reveal" token

You just paste the code into any HTML page

[dapper trench]

hey why does https://top.gg/servers/list/top?page=2 redirects to page 1?

[zinc oracle]

on the redesign?
you must scroll down to get to page 2

[long ferry]

iirc there is no pagination on listing anymore

There's infinity scroll for that

[dapper trench]

yeah

[sturdy swan]

uhm yea when I try to view my profile it redirects me to the discord authorization thingy

https://streamable.com/an0eey

[long ferry]

Read pins

[sturdy swan]

oh alr thanks

[dapper trench]

cuz I won the auction for page 2, and I can't even view the page

[night meadow]

Just let me create that room

[cobalt sleet]

Ask in #general

This channel is only for questions related to https://top.gg

[dapper trench]

any idea about this?

[long ferry]

There's no page 2 in auctions

[dapper trench]

well then whats this?

[long ferry]

Second slot

Not second page

[dapper trench]

oh wait

yea mb

[long ferry]

This is slot 2

[still sapphire]

anyone mind responding to this please

[queen owl]

every time i click "profile" button here I get redirected to login page, after I auth nothing happens and this repeats. tried to clean cookie etc

[long ferry]

clearing your cache should fix that

[long ferry]

are you able to prove you own them?

[still sapphire]

I can prove i own one of them, yes

[long ferry]

such as through an eval?

[still sapphire]

I unfortunately can't do that bc they regenned the tokens

[novel pivot]

Any requirement to get our bot verified on top.gg?

[still sapphire]

But I can somewhat prove https://top.gg/bot/817618158378549268

[cobalt sleet]

Dbl zendesk bot guidelines

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines

[novel pivot]

Kty

[still sapphire]

It has the github repo in it's bot page, that repo is under my ownership as you can see in my discord linked accounts

Is that good enough proof @long ferry

[long ferry]

Unfortunately not, we need to check if you own the actual bot through doing something only done with the token

[still sapphire]

What is that, specifically

actually nvm

can it get taken down on the basis of it being a unauthorized hosted version of my bot?

I've seen other bots been taken down for being copies

Is that possible @long ferry ?

[queen owl]

as I said I did that

[cobalt sleet]

@sturdy swan no ads please

[dark cove]

When a bot doesn't have the permissions to send messages in a channel but a user runs a command, it should simply do nothing or it's better if it sends a message in dm saying that it hasn't permission to send messages?

[sturdy swan]

error

I have an error

[cobalt sleet]

La description courte doit être moins de 140 caractères

[sturdy swan]

mais il as

Salut 😊

Je te présente SunDay ! SunDay est un bot qui pourrait te servir dans ton serveur . Son créateur est EZ#2000 donc si tu as un petit problème avec SunDay contacte le sans hésitation 😉

2021 - 2022 SunDay v1 | Créé et développé par @sturdy swan ❤️
Son créateur est EZ#2000 donc si tu as un problème avec SunDay contacte le sans hésitation
je vous aime.
si ce bot a 100 serveur je gen pleine de truc.
allers invite ce bot ou je quitte discord. bg .
SunDay l'un des plus gros bot qui a été fermer.. ll propose des modules de protection , amusement / modération le bot est en développement par EZ#2000 ❤️ le bot est connecté même en mise a jour nous proposons un système
open source
❤️😍😘💕💖🌹
shortDescription length must be less than or equal to 140 characters long

[cobalt sleet]

Là c'est largement plus que 140 caractères

[cobalt sleet]

@sturdy swan

[sturdy swan]

je suprime quoi

[cobalt sleet]

Assez pour faire moins que 140 caractères

[sturdy swan]

comment je peut voir

[cobalt sleet]

Tu peux trouver des sites sur Google qui comptent tes caractères

[dapper trench]

[sturdy swan]

Je te présente SunDay ! SunDay est un bot qui pourrait te servir dans ton serveur . Son créateur est EZ#2000 donc si tu as un petit problème avec SunDay contacte le sans hésitation😉
2021 - 2022 SunDay v1 | Créé et développé par @sturdy swan ❤️
SunDay l'un des plus gros bot qui a été fermer.. ll propose des modules de protection , amusement / modération le bot est en développement par EZ#2000
shortDescription length must be less than or equal to 140 characters long

[long ferry]

you're trying to put that in your short description

you can only include up to 140 characters in the short description

[sturdy swan]

pascompris

[cobalt sleet]

C'est toujours le même problème. Fais ce que je t'ai dit

[cobalt sleet]

@sturdy swan

[sturdy swan]

déjà fait

ah nn

laisse tomper

[cobalt sleet]

Caractères ≠ mots

Because only one is approved?

[sturdy swan]

et l'autre probleme

[cobalt sleet]

You can find the page by going to https://top.gg/bot/BOT_ID

[sturdy swan]

je peut te dire un truc

[cobalt sleet]

Check the pins for more information about current issues with teams.

[echo mauve]

IS there anyway to purchase an advertising spot?

[cobalt sleet]

Dbl auctions

[hidden root]

@echo mauve

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[weary sapphire]

hello, I tried to vote for the soccer guru bot at ~20:06 it seems like the website registered my vote but the bot unfortunately doesn't, is there any thing I can do ?

[cobalt sleet]

Contact the bot developer

[sturdy swan]

mais ça prend trop temps ou pas?

[weary sapphire]

I did and he answered me that he didn't received the vote and ask myself to ask for help on this serveur

[cobalt sleet]

J'ai pas compris ta question

[sudden robin]

Hey I'm having issues with chip bot not being able to play music from my computer when I'm uploading this if anyone can help that would be great

[cobalt sleet]

Try voting again just to make sure that you did it properly. Happened to me earlier today.

[sturdy swan]

It takes a long time or not to verify my bot

[cobalt sleet]

Dbl wrongserver

[hidden root]

@sudden robin

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

Ça prend beaucoup de temps ou pas pour vérifier mon vote

[cobalt sleet]

Entre 1 et 2 semaines

[sturdy swan]

quoi

[cobalt sleet]

Dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[cobalt sleet]

On doit tester chaque bot individuellement pour s'assurer qu'ils ne soient pas contre les CG de Discord ou Top.gg.

[sturdy swan]

ah

[tropic lynx]

wot

[cobalt sleet]

Known site issue

[weary sapphire]

I tried to revote several times but the site tell me that I have already voted in the past 12h

[echo mauve]

Hey top.gg imac, If i tried to bid

Will I be able to use vote credits?

[cobalt sleet]

Might just be the API being a bit slow. I heard Discord was having some issues earlier.

[cobalt sleet]

Yes

Dbl credits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[weary sapphire]

ok thanks for the help

[echo mauve]

I saw in #bids

that you can bid for tags

or certain tags is that right?

[cobalt sleet]

Yep

[echo mauve]

How do I bid

[cobalt sleet]

Go to the auctions page

[echo mauve]

thanks again cheers man

[echo mauve]

Hey

Are you still available?

[sturdy swan]

Where can I see if my bot has been approved

I never got a dm my bot has applied or a ping like I used to

How do i add the dump bot to my server?

[sinful elk]

Can anyone explain what's happening?

[sturdy swan]

@somber parcel

[hidden root]

@sturdy swan

It seems like you want to invite a bot to your server In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.

Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.

[zinc oracle]

you have been waiting a day, wait time is 1+ week.

you get a dm from @hidden root though

[sturdy swan]

Oh ok ty

Has the issue been fixed where servers listed won’t show up on the top gg search results?

Haven’t seen my server there in months and they said it was a bug last I checked

[willow geode]

Hey all!!

[orchid karma]

how do i submit my bot to top.gg and what are the requiremnts

[lucid briar]

https://top.gg/bot/new and the requirements are listed in #rules-and-info

[orchid karma]

k thanks

[lucid briar]

if the issue still occurs for you, then assume it has not yet been fixed

as for when it will be fixed (if it has not yet been), i don't have a clue however the team are doing quite a bit to iron out many of the bugs that have cropped up in the past couple months

[elfin kernel]

Is there a way to check where in the queue i am? I'm waiting for the bot approval for 8 days now, so i guess it cant take that long anymore.
read the pins lol

[sturdy swan]

I will return in 6 months again

[lucid briar]

i would hope it doesn't take that long

[stoic socket]

we can only pray

[tall cove]

hey hru?
I need some help with the DSL bot, I cant add a server to the list, when I am click on add to top.gg it gives me the option to invite the DSL bot, even tho I have it in my server.
I am not getting the option to get to the dashboard like my other servers

can someone help please?

[cobalt sleet]

Dbl addserver

[hidden root]

@tall cove

How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

[tall cove]

I can see the roles @cobalt sleet

thats what I am seeing

[long ferry]

Known issue

[tall cove]

and? how can I fix it?

[long ferry]

There's no way to fix it right now

[tall cove]

so how can I publish my server?

its not working :\

[long ferry]

Role rewards are optional, if you really need them, either wait for a fix or use a bot that does it

[tall cove]

@long ferry there is no save

and than when i am going to edit its deleted

all the work

how can I publish it?

there is only submit and after I clicked it its going like success and than its not saving that

[clever rivet]

any answer to this?

[tall cove]

they did to me

"there is no way to fix it right now"

[clever rivet]

mk

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[elfin kernel]

waiting for 8 days now already, still nothing

[slim zenith]

what is the prefix for the bot

the DSL

[violet tapir]

2 weeks or more

[elfin kernel]

1 week or more

[violet tapir]

It takes 2 weeks or more.

[elfin kernel]

and the current approve time is like 7 days and some hours

[violet tapir]

There is no exact time, but it's usually 2 weeks or more.

[elfin kernel]

it says 1 week or more tho, and 7 days and some hours according to datadog

[zinc oracle]

note, thats not the exact time.
each bot can take different amounts of time

[elfin kernel]

yep i know

and i wasnt complaining at all, just telling @ミスター・クリーパー#1755 it can take some time

[tall cove]

@zinc oracle can you help mw maybe too?

[zinc oracle]

im sorry, whats the issue?
that it wont publish, or that it wont save changes?

[tall cove]

2 of them

[zinc oracle]

looking at the site, your server is published, cache is likly just telling you its not.

[tall cove]

you can find it if you search?

[zinc oracle]

search is currently broken, but its published.

while not logged in: https://i.imgur.com/KIn0mRN.png

it has a description too

[tall cove]

yes I write a description

strange

I can find it

[zinc oracle]

just cache.

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[tall cove]

I tried to clear tham from my last hour

[tall cove]

if i am trying to edit the info about my server i can see what did i write

looks like its empty

[zinc oracle]

whatever you submitted last is whats on it, if you submit it again, it will be that.

[slim zenith]

Does DSL bot have a prefix

[zinc oracle]

or give it some time and it should show

[zinc oracle]

but dsl only has -ping as a command

[slim zenith]

thank you so much

[tall cove]

thanks

[feral pawn]

When I click on Profile, I get sent to the discord login thing, normal sometimes but I get sent back to topgg without going to profile and when I click Profile I have to log in again and it keeps repeating, how do I fix this?

[sturdy swan]

-ping

[small lantern]

Pong!

[undone bough]

I seem to be missing my edit button

And my logo for my bot does not seem to appear anymore

[fallen gale]

Why does my bot page say it’s in 0 servers when it’s not

[zinc oracle]

Are you posting your server count using the top.gg api?

[fallen gale]

No idea

[zinc oracle]

If you dont know, then you are probably not.

https://docs.top.gg/

#topgg-api for if you have any questions about the docs.

[supple otter]

👋

[atomic plover]

Hi, I was trying to edit my bot page to add/change some of the command info, but have looked all over and cant find a edit button

[pliant mauve]

you could go to https://top.gg/bot/BOT_ID/edit

[ashen wraith]

How much time will take for review of my bot

[hidden root]

@ashen wraith

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[ashen wraith]

Ok

[golden creek]

Is saving/updating server info broken? A toast appears that says changes are saved but when you refresh the page, edits are reverted

[zinc oracle]

it can take some time for it to update.
but editing servers is broken for some users too.

[sinful monolith]

Anything I can do about Your application is not public even tho the bot is public? Or just wait a bit

[nova sentinel]

Is there a way for me to request my queue position

[zinc oracle]

on topgg? bot id?

[sinful monolith]

880237210484506675

Trying to add the bot

[zinc oracle]

nope, you added your bot on the 14th, wait time is 1+ week(closer to 9 days)

[nova sentinel]

thank you

[zinc oracle]

that bots not on top.gg, you mean like when inviting it?

[sinful monolith]

No no. I am trying to add the bot as a new bot. But I it wont let me fill it out as it needs to verify the ID

[zinc oracle]

ah, make sure you set the bot to public on discord dev portal.
https://i.imgur.com/EnrpfHr.png

then youll probably need to wait a bit yeah

[sinful monolith]

Alright thanks

[golden creek]

Thanks for the info!

[zinc sleet]

Please answer this

[sturdy swan]

Hey bro how you going your bot so fast

[zinc sleet]

Idk bro I just maintained the bot page on top.gg, never advertised my bot to others by myself and still it happened and I'm facing this issue :-:

But ye topgg rocks the growth of the bot is because of top.gg

[west raft]

i too faced this. It'll be fine in some time, probably weeks

[zinc sleet]

Ok, thanks bro for telling!

[west raft]

np

[grand ravine]

Technically, there's ONE thing you can do which is sieve through your servers and cull the least populated ones

[grim island]

hey, i can't seem to add or change tags for my server listing. any suggestions?

[grand ravine]

This WILL impact the bot reputation tho, but it's better than not being able to go above 250

For future reference, try to get verified before submitting to top.gg

[sturdy swan]

Could someone tell me how many days it takes for my bot to pass on top.gg?

[grand ravine]

Em torno de 1 semana

[sturdy swan]

Obrigado

[sturdy swan]

Kraca eu tou mto ansioso, quero que meu bot faça sucesso

[grand ravine]

Paciência, se vc se afobar dms só vai se desgastar

E tenta verificar o bot antes de ser aprovado no top.gg

[sturdy swan]

Eu sei, estou tentando melhorar mais e mais ✅

[grand ravine]

Pra n acontecer igual com o sxlitude

[sturdy swan]

Verificar?

Como faz isso?

[grand ravine]

Verificação dos 76+ servidores

[sturdy swan]

Meu bot tem que ta em 76 servers?

[grand ravine]

O discord limita a 100 servidores no máximo, mas aos 76 vc pode preencher o formulário de verificação

[sturdy swan]

Aaa ele é novo

Só está em 3,4 por ai

:(

[grand ravine]

https://discord.gg/discord-developers

Pergunta nesse sv ai pra mais informações

[sturdy swan]

Onde pergunto?

Qual canal?

[grand ravine]

É q com o top.gg vc acaba ganhando servidores demais, ai da uns problemas na hora de verificar

#verification-help

[sturdy swan]

Ok

Mto obg cara

Vc e foda

[grand ravine]

Dnd

[sturdy swan]

O canal ta fechado ;-;

[grim island]

so i'm assuming that's probably a no on not being able to do anything with tags

[sturdy swan]

@grand ravine Caraca ta tudo inglês

KKKK

[grand ravine]

Acho q tem um tempo antes de vc poder falar la ou coisa do tipo

E sim, é o servidor oficial do discord, então é em inglês

[sturdy swan]

Não tenho permissão

[grand ravine]

Esse canal é só pra suporte, se quiser continuar vamos pro #general-int

[maiden mural]

uhh hello I have a question and something to report

[grand ravine]

For bots/servers there's a report button on its page

For dm-related stuff just dm some mod

[maiden mural]

it's for the website

isn't this the support channel

?

i say report cause i'm trying to fix the description of a server, but its not working

is this a common issue?

[grand ravine]

Ah, that

Yeah stuff is acting weird until they finish migrating to new design

But they're working to fix 'em

[maiden mural]

yeah i can't remove it either

thank you for letting me know

[zinc sleet]

do u mean that do I have to sue something like discord bot client for that? But isn't it illegal to login through a bot on discord ? btw thanks, I'll do something for it. I will add a notice in the bot's help command response

Ye I think its effective to do so

[upbeat stag]

How can I delete them, I create many by mistake

[long ferry]

You can't

[sturdy swan]

@long ferry

How someone can join my team I have invited them

Or how can I join their they have invited me still don't know how to join the team

???

[long ferry]

Good morning to you too

[sturdy swan]

Good morning ❤️

[long ferry]

Check the edit profile section after inviting

[sturdy swan]

Ohk

Let me check

how can i get my bot to be promoted next month, id be willing to spend up to $250 doing it

[dusky ice]

My bot got declined about 3 days ago, when I try to reapply, it says that the bot has already been submitted to top.gg

[long ferry]

Id?

[dusky ice]

847719886159216670

name is CogBot#8930

[hardy perch]

what size should the background image be in the top.gg css

[cobalt sleet]

#580510490074152961

[dusky ice]

Can anyone tell why

[long ferry]

@dusky ice bot wasn't declined, seems like you deleted it

Then resubmitted it

Well not declined recently

[versed silo]

Dam the queue so long now

[regal gull]

where can i ask about discord module/library or something like that ?

[sturdy swan]

its not?

[long ferry]

#development

[versed silo]

My bot has been queued for 10 days i think

[sturdy swan]

it was way longer

it was 2 months a year ago

so thats not even long

[long ferry]

Your rating

The average rating of all reviews on your bot/server

[upper kettle]

whats average time for my bot getting approved

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[upper kettle]

o

I think I'll need to wait like 1 month??

[cosmic quail]

Help

[long ferry]

No, read the message

[long ferry]

Ask

[cosmic quail]

What is the prefix of earth bot lol

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[upper kettle]

oh

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

(prob not an issue, just the bot isnt indexed)

[ornate junco]

need more arrows

[sturdy swan]

o lol

[summer gust]

I’m trying to see my alts stats specifically-check jml keeps only coming up with main

@lone anvil

[long ferry]

Not sure what bot you're referring to @summer gust

[summer gust]

Sorry thought this was c3po bot support

[jaunty valley]

W h

[summer gust]

That bot

Not even the damn quote works

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[summer gust]

https://tenor.com/view/smack-stupid-angry-frustrated-frustration-gif-17894181

Well hell when I looked up 3po bot it said to come here

Thanks guys have fun

[sturdy swan]

Hey from how many days I submitted my bot? Mi-Cat

[dark cove]

When a bot doesn't have the permissions to send messages in a channel but a user runs a command what should the bot do?, it should simply do nothing or it's better if it sends a message in dm to the user that runned the command saying that it hasn't permission to send messages?

[hardy niche]

unable to add announcement

[sturdy swan]

known issue

[last vine]

I have a smoll question

Once any bot is approved will they add the bot in this server?

[sturdy swan]

no

[deft isle]

https://i.imgur.com/JFRGExf.png !!

nvm someone else posted

known issues OK!!!

[sturdy swan]

I deleted the old bot and created a new bot. Can I change this page to the new bot?

[sturdy swan]

no

[solemn kite]

what happened?

[final prism]

[solemn kite]

I was just trying to save my bot's page changes

yes

I tried to change description styles

do you need bot id?

704967695036317777

I tried to adapt description for a white theme

[agile python]

I cant login

[naive aspen]

hey

which hosting should i use for my bot?

[stoic socket]

move to #development

[naive aspen]

ok

[solemn kite]

this is not a top.gg problem, probably

[winged kite]

Are the reviews fixed?

[sturdy swan]

where can i see if my bots gets verified?

[last vine]

@cyan flint@gloomy shell@deft python@quartz willowcheck the above message

[winged kite]

It's been over a week and my bot still isn't verified, can the team take a look if possible
Thanks

[stoic socket]

its quite a long queue atm

[winged kite]

ohok

[solemn kite]

a week? funny. my bot was verified after more than a month.

[stoic socket]

https://bens-files.xyz/shot_210922_161005.png the queue last night

[sturdy swan]

can you not ping multiple people

[ruby swift]

Can someone check my bots and see if it was accepted or not my bot name is Rande

Or do I have to keep waiting bc I can.

[limpid axle]

hi

[fleet axle]

Hlo

I'm unable to login in top.gg for voting dankmemer

Why

Pls help me

[fallen gale]

Does anyone have a link to discord verification discord

[sturdy swan]

What u mean by discord veri-?

[fallen gale]

There’s a discord bot verification server

[stoic socket]

is there??

[fallen gale]

Is it just a discord developer discord? I remember there being a discord with verification help and I’m trying to find it

Ok I found it

[gray beacon]

bot music

[stoic socket]

?

[winged zodiac]

im trying to go to my profile but keeps making me authroize and its not doing anything

[long ferry]

Read pins

[winged zodiac]

ok cool

[dark fractal]

I did it thrice and then refreshed 5 times, works for me...

[hollow marlin]

I getting this for my bot

[dark fractal]

simple question, is there a page to see our queue position?

[stoic socket]

nope

[dark fractal]

hmmm, have you retried creating bot invite?

[dark fractal]

oh, ok! thanks!

[stoic socket]

the queue length atm is 1.5k ish

[hollow marlin]

Yes

[dark fractal]

hmmm,

then I don't think I can help much

[hollow marlin]

Ok thanks for reply

[dark fractal]

can suggest you to just relook once

[dark fractal]

🙂

Oh wait, another simple question, does the Bot Queue Page updates automatically or I need to refresh manually?

[proper laurel]

can i get help regarding a simple discord thing

[stoic socket]

go ahead

[proper laurel]

how to change the server nicknake

nickname

[wintry knoll]

u cant

[proper laurel]

my server nickname

[wintry knoll]

oh

nvm

[proper laurel]

like the name of me in my servr

[wintry knoll]

um

[dark fractal]

wait what

[stoic socket]

here you can't unless you are a Booster

[dark fractal]

oh yes

[proper laurel]

like my name only in this server

[dark fractal]

just asking, is there a special reason for it other than identification?

[stoic socket]

nope

[proper laurel]

nope

[dark fractal]

hmmm

[stoic socket]

just a boosting reason

[dark fractal]

oh

[proper laurel]

so how to do it

if i may ask

[dark fractal]

I think thats sus lol...

[dark fractal]

and about this?

[proper laurel]

uhh how to change that thing

[wintry knoll]

u can only change ur name in this server if u boost it other wise if u want to change ur name in ur server u can do it by right clicking ur name in server

[proper laurel]

ohh okay

[dark fractal]

hmmm...

[sturdy swan]

Is there such thing as a leaderboard or top user votes api rn?

[grand ravine]

no

[zinc sleet]

Ok

[grand ravine]

you can find out which servers have few people in it without a logging-in as bot

[zinc sleet]

Ok

Thanks ;)

[daring crane]

@cyan palm your dms were closed so pinging here . My bot have a proper help command, and its doesn't work in dms. As its a slash focused bot you have to invite it with applications.command scope. I can show you i you want

[long ferry]

dbldms

[hidden root]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[long ferry]

Also, if it was not mentioned on your bot page at all, we have no clue if your bot uses them or not. Resubmit with a clear note that it does use slash commands

[shell patio]

Why is my bot not appearing on the Top.gg search results?

It has been around two weeks since it got approved.

[cyan palm]

dbl issues

[hidden root]

@shell patio

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[tough kindle]

how to show the number of servers on the site?

[long ferry]

dblservercount

[hidden root]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[ancient tinsel]

hello

How many time

to verificate my bot?

[toxic glacier]

why am I not able to login in the top.gg site , the server one works fine but the bot one is a little bugged for me

[ancient tinsel]

refresh page

[toxic glacier]

it isnt working

ok it did after refresing 15 times

TvT

[toxic zephyr]

dbl upto

[hidden root]

@ancient tinsel

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[toxic zephyr]

Then you made a mistake creating your bot's invite

[hollow marlin]

No bro

I tryed so much times

First I tested that link

[toxic zephyr]

Well that issue that you showed is becouse in your invite you had a redirect url, thats why its giving you an error

[hollow marlin]

Thair is no redirect url bro

I did not have any web site

[zinc oracle]

do you mind linking the url here then?

[hollow marlin]

What you mean

[toxic zephyr]

The url that u click to get this

[hollow marlin]

https://discord.com/oauth2/authorize?client_id=812997365145010186&permissions=2192591985&redirect_uri=https%3A%2F%2Fdiscord.gg%2FK9BnjfEwqy&scope=applications.commands bot

[zinc oracle]

https://i.imgur.com/nGCMHXv.png

[hollow marlin]

But I keept

https://discord.com/api/oauth2/authorize?client_id=812997365145010186&permissions=8&scope=applications.commands bot

This link

@zinc oracle

[zinc oracle]

im confused, on your bot page it links to this.

whats your actual issue?

[fallen obsidian]

Is this where we go to ask a few questions about the website?

[zinc oracle]

sure

[fallen obsidian]

So i have a server that includes NSFW items. However every room is labeled as such and also are separated by roles. Is this okay and are we still good to advertise the server? They SFW and NSFW are completely separate and each side has their own retrospective activity.

[zinc oracle]

nsfw is fine, as long as it follows discord tos, and isnt mentioned on your bot page and your server isnt only nsfw.
#rules-and-info covers it in a bit more detail

[fallen obsidian]

I saw i just wanted to double check. Would we need to have someone come and check out our server like last time then?

[hollow marlin]

I keept that link

[zinc oracle]

We don't check your server when you publish it.

[fallen obsidian]

Oh. Before maybe a year or two ago you guys had a staff member come to check to see if it was okay haha. Alright perfect so simply don't label it as NSFW in the advertisement on the website.

Got it thank you!

[lone anvil]

I'm guessing that was a blacklisted/locked server

[fallen obsidian]

Oh?

What does that mean?

Like it showed NSFW stuff and then you guys saw and blacklisted it?

So you needed to have a representative come to check it to make sure we were all good before continuing?

Ah yeah the last one was basically all NSFW haha

[lone anvil]

Servers get locked when they violate our rules, when a lock happens it's not longer publicly listed

(if it got locked, the reason is nowadays written on the server page)

[fallen obsidian]

So we had to add some separate stuff to get it approved. And make sure everything was labeled as well.

Got it! So just pay attention to that just in case

I think we should be good though seeing as there is more then just NSFW stuff

[strange dove]

Why am I not able to Login in the site

[sturdy swan]

guys where should i check to see if my bot gets accepted or not?

[sturdy swan]

If accepted @hidden root will dm you & If declined you will get ping in #mod-logs & @hidden root will dm u

[long ferry]

dblpins

[hidden root]

@strange dove

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

[sturdy swan]

bet ty

[strange dove]

Thnx

[sleek valley]

can anyone help me with glitch ide?

[hidden root]

@sleek valley

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sleek valley]

oh sorry i didnt know

[orchid mauve]

I recently put my first bot up on top.gg, and it was approved within 12 hours. When I made small changes to the page for clarity, it went back to “this project hasn’t been approved” and has been like that for around 5 days. Any chance there’s something wrong? Or am I just being impatient lol. Thanks!

[zinc oracle]

Hey, looking at our logs your bot has never been approved.
We also don't re review on page edits.

Wait time is currently 1+ week, closer to 9 days.

[orchid mauve]

Ah, ok. Thanks!

I thought I could access the page when I wasn’t signed in but I must’ve made a mistake

[sturdy swan]

i`m trying to setup a role for voters here but in the dropdown menu no roles are shown only colors

[viral void]

It says I don’t have perms to vote

[west raft]

refresh the page

[fallen vortex]

this is beacuse no one who visits your bot on the site can edit your bot

[sturdy swan]

I deleted the old bot and created a new bot. Can I change this page to the new bot?

https://cdn.discordapp.com/attachments/714045415707770900/890498923603562536/unknown.png

i`m the owner and i have a voting page for my server not for a discord bot

[cobalt sleet]

Not possible. You have to re-submit your new bot. New bot ID = New page on top.gg.

[cobalt sleet]

That's a known site issue. There's no ETA for a fix yet.

[sturdy swan]

what can i do ? then i`m gonna try right now to try another browser but don.t think there are different outcomes

[cobalt sleet]

As I said.

[fair reef]

I have a question, why do not pokeballs appear as reactions?

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[old zenith]

Hi, i send my bot to Top.gg yesterday, but no response (I say this because I have the feeling that the send button did not work when I sent it)

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[wide spade]

what's the current length of the queue

[old zenith]

thanks

[wide spade]

[long ferry]

see above

[wide spade]

i got it

thanks

[shy carbon]

hi btw when i visit the site why do i see the old site?

[long ferry]

you probably dont have beta enabled

[shy carbon]

i was able to see it a few days ago

how do i enable beta?

[harsh crypt]

Hi, i'm playing wit hthe invite-role bot but it's not working, i don't know why if seombody can help me ? of course, the bot is admin.

[unreal flint]

my bot has not been approved yet I've been waiting awhile.

[blissful monolith]

login and enable the toggle on the footer

[winged zodiac]

is it normal for the website url not showing in preview when its stiill not verified

[shy carbon]

thx it worked

[winged zodiac]

?

[blissful monolith]

This is the support for the website, not any of the bots.

[harsh crypt]

ok sorry

[winged zodiac]

nvm was just lag

[real depot]

umm so there's a server which i cant vote for when i click on thr link but an another guy can

https://cdn.discordapp.com/attachments/715185157870583839/890632007321808996/unknown.png

https://top.gg/servers/856172199303970836/vote

anyone ?

[hidden root]

@real depot

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[quartz willow]

interesting, I'll take a look at this today

thanks

[real depot]

thanks Xetera pls tell me when its fixed

i also tried ctrl + f5 but nothing changed

[fierce ice]

So I’m reporting a bot for sending spam/a possibly malicious link that says free nitro. On thé top.gg website for additional information it says “please include as much information as possible including proof” (eg screenshots and user ids). Anyone know how I can insert a screenshot in the additional information box?

[quartz willow]

you can use an imgur link

[fierce ice]

Oooh thank you! Didn’t think about that

[sturdy swan]

Hi, I don't know where I should be but I can't adjust my bot short Description I'm getting the error Your form contained some validation errors

[zinc oracle]

hey, is your short description longer than 140 chars?

our max is 140

[sturdy swan]

Let's see. Moment

[autumn raft]

is there a way in the newest discord.js to make my bot type and then stop typing when he sended the message?

[zinc oracle]

#development

[twilit arch]

why I can't change my oauth url

[sturdy swan]

Thank you! It was 183 chars long

[zinc oracle]

refresh your page

[twilit arch]

I need to change it because prev. one disabled

[tropic current]

botum ne zaman onaylanır acaba?

[twilit arch]

did it and it showed me success status, but the invite button redirects to the old one, can you check if it redirects to the correct one?

[sturdy swan]

i need help with my server i cant find it, i can see the old one but when i click on it it shows the 404 page

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[crystal marlin]

I edited my bot page twice but to no avail

It edits but it's not saved

I know it's written in pins

But just sayin

[obsidian locust]

Wtf is that ?

[sturdy swan]

is this not associated with top gg at all

i had it tracking votes for my server but it’s been frozen for a few days now

[slim cliff]

is there a way to track the status of a bot i submitted?

[dusk atlas]

hi

[sturdy swan]

hey is there any ticket system or a way I can say private stuff?

[long ferry]

You can direct message a moderator

[short ether]

Nice, still cant edit my own bot or server, after what.. 3 months now?

[cobalt sleet]

That bot's not associated with Top.gg.

[inner horizon]

how

how to get reward after voting

[mint schooner]

I can't log into top.gg, it redirects me to the Discord Auth, then I authorize but it's still not logged in

[young tusk]

When is the bot accepted?

[hidden root]

@young tusk

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[mint schooner]

nvm the UI just didn't show it to me

[neat narwhal]

Hello, it's been almost 1 week since I added my bot but it was not verified

[sturdy swan]

So this is the support

[long ferry]

Yup that email is the support

[long ferry]

What's your bot id?

[sturdy swan]

I mean so we cant get support on dc we have to email

[real laurel]

You could just email support

[long ferry]

You can get support on discord, but emailing support works too

And that staff member chose sending an email

[slender rapids]

hi

[sturdy swan]

What if I dont want to email?

I want support on dc

[real laurel]

Then your issue won't be fixed

[slender rapids]

How long does it take to accept the bot?

[real laurel]

Lol

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

Is the whole top.gg is based on dc then why not support on dc?

[real laurel]

Top.gg isn't actually based on Discord, no

We just merely use it as an intermediary platform

[sturdy swan]

https://top.gg

[real laurel]

Top.gg (the website) and [e-mail] are the two places you get primary support

[sturdy swan]

the meta tag says it all

[real laurel]

You're asking about support

So why bring up something unrelated?

[long ferry]

The staff member said that you should reach out to the support email instead. If you're not willing to do so, they cannot help you with the issue you're facing.

[slender rapids]

How long does it take to accept the bot?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

What if I dont have a email? 🤣

[real laurel]

-m @sturdy swan

[wild stone]

🤐 Muted Tejas Lamba#1924 (@tiny echo)

🤐 Muted Tejas Lamba#1924 (@tiny echo)

[real laurel]

That's enough of that

Don't answer him, hope

[long ferry]

That works too. Feel free to reach out to the support email instead now.

[vestal basin]

I just wanted to know how long can it take for the bot to get declined Or approved

[real laurel]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[stark robin]

why is same that my bot is 3 on top.gg but it 76 servrs

[long ferry]

dblservercount

[hidden root]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[next lagoon]

dblhelp

dblservercount

@long ferry why cant i use?

[long ferry]

staff only

[next lagoon]

there isnt help?

[lucid briar]

you can get help by asking your question or reading around to find where answers have already been posted

[jovial gulch]

Yo if incase my bot reaches 100 servrrs and till then its not verified on top.gg and by discord

How will u guys test it?

[long ferry]

It will get declined

as we cannot test it

[jovial gulch]

Oh

So will i be able to reapply?

Cause then that would be my 3 application

Like u wont ban it for that right?

[long ferry]

We do not ban for that, no

you can reapply once your bot got verified 👍

[humble gust]

Is this related to the Discord servers taking some time? Had "Public Bot" turned off on my bot, turned it on 40 Minutes ago, but Top gg still says my application isn't public.

[jovial gulch]

Thanks mate

[sturdy swan]

Does anyone know how many days it takes for my bot to pass top.gg? And if it's approved where they sent the message?

[long ferry]

dblupto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[long ferry]

dblnotify

dblnotified

[hidden root]

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sturdy swan]

Tank you ♡

[rough parrot]

One message removed from a suspended account.

[coarse ocean]

can any one tell me what i do next

[jovial gulch]

Deji....

[long ferry]

dbl how your bot

dbl zendesk how your bot

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[long ferry]

Read this

[coarse ocean]

my bot is moderation fun economy info and music

[nova hedge]

[untold ridge]

boys, this is kinda joke, waiting around 8/9 days, still no answer to my application.

[stoic socket]

the queue is 1.81k bots long atm https://bens-files.xyz/shot_210923_202818.png

its taking ages for them to go through them. its not a joke, its their long queue times due to a massive increase in submitted bots

[untold ridge]

I get it, but there are companies with millions of clients and they do your request up to 3 days

[stray verge]

guys

its not letting me logging

[untold ridge]

and they dont have thousands of employes working on the requests.

[long ferry]

dblpins

[hidden root]

@stray verge

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

[long ferry]

dblupto

[hidden root]

@untold ridge

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[untold ridge]

can I atleast check the queue position of my bot?

[long ferry]

they're also not volunteers to note

[stoic socket]

just be patient lmao

[eager breach]

umm

how i can do the ad for my server

[coral reef]

dblauctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[sturdy swan]

Why does my bot get declined? Lawliet has this feature too

[coral reef]

dbldeclinedbot

[hidden root]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[exotic iron]

why does it say your server isnt published yet

[stark robin]

Hi

[long ferry]

logout and back in

[exotic iron]

i have

[long ferry]

clear cache too

[exotic iron]

how do i do thay

[long ferry]

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[exotic iron]

ok thanks yeh

it worked

[eager breach]

what abt that?

[stoic socket]

try #auctions-support

[violet mantle]

i was looking for paid advertise at top.gg but it seems i cant do that or atleast i cant choose my server at the site

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[violet mantle]

k thanks

[clear lake]

I voted the Soccer Guru bot but they said they didnt receive my vote. The top.gg page says You already voted for this bot. Try again in 12 hours but the bot didn’t give my cards and it says your vote is ready. When i try to vote it again it says you can vote in 12 hours. What should i do?

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[slim cliff]

bump

[keen breach]

Opa

Alguém br?

Quero saber como faço pra botar

O bot Octave no servidor

[toxic zephyr]

Short answer: No

[tough crown]

Are there any webhooks for the bot to see if someone voted etc.

[stoic socket]

#topgg-api ask there

they will send you links to all sorts of different options

[tough crown]

aight

[toxic zephyr]

Você só precisa pesquisar o bot no site e clicar no botão que diz "invite this bot"

[keen breach]

Ah obgda

[next lagoon]

@long ferry nice banner

[long ferry]

I know

dblsupport though

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[next lagoon]

sorry

wrong chat

'------' @long ferry im really sorry

[long ferry]

No worries

[next lagoon]

😘

[lavish sail]

I am so confused with the new layout of top gg- either that or im blind as hecc

where can i edit the description of my bot on top gg?

[long ferry]

go to your bot page, press edit

Make sure you're logged in

Refer to pins

[lavish sail]

I'm on the bot page and i don't see a edit button and i am logged in

[long ferry]

Do you see your avatar at the top right

[lavish sail]

yes

[long ferry]

Go to /edit then

[lavish sail]

I dont see an edit

oh wait my page just random refreshed- its all good now haha

ty

[tough helm]

eh, it won't let me add a bot; - ;, I give it to add even if it's already logged in and nothing :v

[coral reef]

errors?

[tough helm]

yes, I mean , when I add bot it redirects me as if I had to log in, but I authorize the botlist bot, and it puts me back to login :v

[zinc oracle]

go to the home page, login, refresh, then try to add the bot

[foggy lichen]

Hey could I know what happened to my server voting page?

[coral reef]

What's the issue

[foggy lichen]

Cause it completely went to error 404

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[foggy lichen]

Oh ok

I thought we got removed

[coral reef]

Nope

[foggy lichen]

Ok ty

[coral reef]

np

[swift heath]

Where can I see my bot's source code on the front page of it?

Wow that's an awful placement...

[wary zealot]

this is the vote role reward, i only see colours

[stoic parrot]

same

its a dissaster

[sturdy swan]

Of course

[modern trail]

hey! how often does the bot refresh?

m8 of mine just invited 1 other and it didnt count it

idk

[zinc oracle]

Dblwrongservee -d

F

[modern trail]

xd

[zinc oracle]

Dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[tulip grove]

dblissues

[sturdy swan]

The vote role isn't working for me

[ruby swift]

Can someone check my bot I think it been more then a week, but anyways my bot name it Rande

[deft python]

It will be reviewed when it reaches the front of the queue

[buoyant crown]

guys what happend

[fringe relic]

website server error

probably should be looked into

[buoyant crown]

When will it open?

[fringe relic]

depends on the website maintainer

it could take time

[pine notch]

Um did topgg ping is high?

[coral reef]

Everything seems to be working fine ping wise.

[coral reef]

Looks like everything is working now

[still snow]

Why the site is slower than my dead grandma

[buoyant crown]

@coral reef didnt work

[still snow]

The website is dying

[pine notch]

Yep same

While i am authorising

It wait like 10 secs

But if normal it is like instant

And dbl is working, no delay

[still snow]

How

In the pin it says it's fixed

[mint wadi]

clear your cache

dbl cacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[unborn stump]

Hello where is the test server?

i applied for my bot to be on the site

[mint wadi]

dbl upto

[hidden root]

@unborn stump

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[unborn stump]

but didnt knew i had to join this server

@mint wadishould i have joined this server when i submitted
also can you link me to the test server

[zinc oracle]

The test server is private

[unborn stump]

ok so we dont need to join right?

[zinc oracle]

Yep, we will invite your bot and test it in the testing server, then kick it when we are done.

[unborn stump]

ok nice
thx for the help :)

[coral reef]

Dblpins

[hidden root]

@buoyant crown

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

[coral reef]

Dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

Hi , how can I remove a creator from my server top gg listing?

[rancid ginkgo]

Only several people in this list are actual Owner / co-owners / admin and the rest I don't even know who they are (I'm co-owner from this server)

Someof them aren't even in the server now

And some of them are deleted users

[sturdy swan]

Can anyone say when I submitted my bot

[winter walrus]

4 days ago

[slender snow]

Can someone explain to me how to actually make this website work?

[cobalt sleet]

Clear your cache.

[slender snow]

I keep submitting my information for my server and it says "Saved," but then the server doesn't show up, nothing is published, and when I come back everything I added is gone.

Okay, I don't understand why the caching is so broken, but that did work. Thank you.

Okay, so now why won't the imgur background link stick?

[cobalt sleet]

Can you please paste the link here inside backticks `

[slender snow]

https://i.imgur.com/LC8Zyz3.png

[cobalt sleet]

Yeah that's a known site issue

[slender snow]

It just keeps disappearing with no feedback.

[cobalt sleet]

Your link is fine

Might be a site issue or you can try clearing your cache again.

[slender snow]

I'm clearing my cache a ton, it just keeps vanishing.

[cobalt sleet]

Yeah unfortunately that's a site issue. Please try again at a later date.

[obsidian sedge]

Hello! please excuse if this is a stupid question. I received notice that my bot was approved, but when I search the site for it nothing comes up. Is there a time delay between approval and listing on the site? Or did I miss a step?

[sturdy swan]

how to remove an owner from the site? p.s. i am the owner of the bot

[long ferry]

dblissues

[hidden root]

@obsidian sedge

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[rancid ginkgo]

Can anyone please answer.... :<

[mint wadi]

What is your issues sorry?

[sturdy swan]

any answer?

[mint wadi]

Can I have some more information like do you want to deleted your bot from the site?

[rancid ginkgo]

Here @mint wadi

[sturdy swan]

no

remove a creator

[rancid ginkgo]

OMG SAME

[sturdy swan]

id got stolen so i want to remove it from the website

[rancid ginkgo]

Only my case its creator"s"

[sturdy swan]

same

[mint wadi]

Have you got into the edit bot page?

[rancid ginkgo]

Like I said here,

[sturdy swan]

nothing is available there

[mint wadi]

I will have a look into this give me a second

[sturdy swan]

yes

[long ferry]

dblissues

[hidden root]

@rancid ginkgo

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[peak nymph]

Hello

I want to know if my bot are in the waiting or no

I put the bot like 2 weeks

And one bot reviewer say that in 5 days are the bot

And I waiting 2 weeks

[cobalt sleet]

Hi it's been 11 days. Queue is about a week or more. Please be patient your bot will be reviewed soon.

[peak nymph]

Ok

You know a aprox day to you give me a respond?

[cobalt sleet]

Nope. There's no exact ETA.

[peak nymph]

Ok

[cobalt sleet]

Dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[peak nymph]

Im going to wait

Thanks

[shadow stirrup]

umm why is this happening? my internet's really okay and um i refreshed my browser already

and whenever i search for my server it doesnt show up

[mint wadi]

dbl clearcache