#support

1 messages · Page 554 of 1

hidden rootBOT
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@cobalt hamlet

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

flint cargo
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Didnt work.

cobalt sleet
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Also please change your avatar

long ferry
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ask your server owner to try to make changes on it

flint cargo
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Ok.

long ferry
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read the text

cobalt sleet
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A week or two

wicked galleon
wicked galleon
long ferry
#

yes

sturdy swan
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hey guys i just wanted to ask that if I want can all my bot data be removed from the site?

long ferry
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Only way is to delete it through the delete button

sturdy swan
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no but let's say I have a bot and it got approved on the site and lets say I delete it from my side by mistake, and after deleting I resubmit that bot after I resubmit the bot the website loads all the information and everything abt my bot again and shows like it was never deleted

long ferry
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Don't think that's a thing on top.gg, except your reviews stay but anything else gets deleted

#

your short description gets fetched from your discord application

wicked galleon
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I submitted my bot for approval but ended up taking it Offline some parts of the day Should I redo the form? (Has it been a week since I sent my bot form?!)

unique goblet
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Hello, is the maintenance done?

sturdy swan
unique goblet
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Is it possibly over?

long ferry
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if not, nope

unique goblet
long ferry
unique goblet
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Great site theme

long ferry
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regarding the new design getting pushed

unique goblet
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Fine, thank you

honest crypt
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hey guys copied bot discription will lead to decliened?

sturdy swan
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@long ferry 812754820640276500

onyx merlin
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Reason: Your bot has a command ($play) that sends NSFW content in a non-nsfw channel.

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What does it means?

sturdy swan
onyx merlin
rain wedge
#

hmm

dense idol
#

user 885744874127785984 thanks for handling that so quickly

acoustic fractal
acoustic fractal
#

got one as well lol

cobalt sleet
#

Ids please

acoustic fractal
#

885744874127785984

cobalt sleet
#

-b 885744530698170368 Scam

wild stoneBOT
#

dblMod Banned Hypesquad Event#1040 (@atomic escarp)

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dblMod Banned Hypesquad Event#1040 (@atomic escarp)

sturdy swan
cobalt sleet
#

-b 885744874127785984 Scam

wild stoneBOT
#

dblMod Banned Ubludak#1138 (@viscid veldt)

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dblMod Banned Ubludak#1138 (@viscid veldt)

cobalt sleet
honest crypt
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how to get bot developer role

onyx merlin
onyx merlin
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Thats cool

#

?

rain wedge
sturdy swan
# onyx merlin

thats your wish and this is only for support don't ask here

honest crypt
#

how to get bot developer role

rain wedge
#

get ur bot approved

sturdy swan
honest crypt
#

hmm

rain wedge
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hmm

honest crypt
#

thanks

bronze vessel
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hi, someone explain to me why when I try to add a bot on top.gg I can't find the bot with the client ID?

idle cargo
#

Hi, I have this dead bot kinda pfp in my bot's page. Im guessing its because my bot has been dead for a bit, Is there a way to revert this?

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by dead i mean offline

sturdy swan
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What does 403 forbidden means? 🥲

digital escarp
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Guys help me

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I cant invite a bot

bronze vessel
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hi, someone explain to me why when I try to add a bot on top.gg I can't find the bot with the client ID?

hidden rootBOT
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@idle cargo

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

bronze vessel
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hi, someone explain to me why when I try to add a bot on top.gg I can't find the bot with the client ID?

digital escarp
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How Verify your account?

digital escarp
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Gyus help!!!!!!

pliant mauve
digital escarp
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In cite

pliant mauve
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login

digital escarp
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I want invite bot

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And i can't verify my account

proper laurel
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how to make my server private

pliant mauve
hidden rootBOT
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@proper laurel

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

digital escarp
#

/help

proper laurel
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i need help

pliant mauve
digital escarp
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Nice support

proper laurel
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ahh okay sorry

pliant mauve
pulsar lantern
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Can I get the Link where I can upload my bot?

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@pliant mauve

pliant mauve
pulsar lantern
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Thanks

#

is the queue still a lot?

pulsar lantern
pliant mauve
hidden rootBOT
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@pulsar lantern

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

pulsar lantern
#

Hm lemme chexk

mint schooner
#

if I make a team with someone else, do we both get the bot dev role?

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(if i didn't already have it)

hot dragon
steel sinew
mint schooner
hot dragon
#

alright thanks guys

mint schooner
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np

pliant mauve
oblique falcon
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i have a problem with top.gg where if i go to vote, it constantly refreshes the website and then shows me this

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someone help before my poketwo streak endscuteCry

cobalt sleet
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Try clearing your cache or try a different browser

oblique falcon
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i already tried a different browser and i don’t know how to clear cache

cobalt sleet
#

Dbl cacheclear

hidden rootBOT
oblique falcon
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thank you

jolly jolt
#

is it still impossible to see all reviews? A few months ago I was told they're working on it

lone anvil
#

or maybe not because that appears to be broken

jolly jolt
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aw

lone anvil
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actually, seems to only affect servers

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anyway - i'll put it in our internal issue list

jolly jolt
#

where do I enable beta anyway?

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I might be stupid but failing to find it

lone anvil
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there should be a button at the very bottom of the home page

jolly jolt
lone anvil
jolly jolt
lone anvil
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i guess it got removed due to the rollout

jolly jolt
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😭

lone anvil
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add a cookie called betaOptIn and set that to true

jolly jolt
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oh boy I'm really bad at stuff like this

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I guess I'll just wait until it's back, since I need it for my server anyway

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thank you though!

lone anvil
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np, the beta should be rolling out to everyone over the next few weeks anyway

maiden kayak
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I keep having this problem where it will not load a ad for the life of me and so I’m stuck on a loop for 20 mins

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It’s so stupid

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I still can’t vote no matter what I do

noble dagger
#

Why I can't delete my bot?

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it refreshed after I confirmed, but it still shows the page

cobalt sleet
cobalt sleet
maiden kayak
noble dagger
cobalt sleet
maiden kayak
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Yes 💀

cobalt sleet
noble dagger
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nvm

empty mason
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when will my bot got verify?

maiden kayak
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Guess I won’t vote then. Tired of wasting time

empty mason
#

can I check here?

empty mason
hidden rootBOT
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@empty mason

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

empty mason
#

ok

cedar cliff
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How do you report people again?

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Like to the mods of this discord server

sturdy swan
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@cobalt sleet what is the problem

hasty mantle
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Hey hey, it's been months that my bot page icon is still like that weird red circle, any way to get that fixed?

hidden rootBOT
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@hasty mantle

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

hasty mantle
#

yes thank you

teal jackal
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would be nice if i knew what the error was...

long ferry
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check your fields

fervent bobcat
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bruh

raw harness
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Um

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@wild stone is running on 2 instances

fervent bobcat
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like

fervent bobcat
#

on my bot lol

raw harness
fervent bobcat
#

@long ferry help

long ferry
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?

long ferry
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we're aware

fervent bobcat
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ok

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someone help

raw harness
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Also I mentioned this before, clicking "Hindi" on the site does not show Hindi

fervent bobcat
#

please

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someone

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music bots

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do need

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manage_messages

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like

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bruh

raw harness
zinc oracle
fervent bobcat
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but fine

long ferry
sturdy swan
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so i tried loggin into the top.gg website i click authorise but it doesnt log me in

sturdy swan
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Hey

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i have a problem

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i cannot logout in the website

long ferry
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refer to pins

sturdy swan
#

yup that worked

sturdy swan
sturdy swan
#

i cannot vote for probot

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oh i can now

unique lion
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So is there support for chess-bot?

long ferry
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dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

brittle marten
#

waov

sturdy swan
#

how i can know if my bot approved

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how much take?

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like a week?

jovial breach
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1 months

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And decline by some sucks reviewer

sturdy swan
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but my friend 1 week

jovial breach
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My bot decline because it’s offline ( uptime my bot 20 hours per days and reset in 1 minutes )

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Sucks era

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Suck reviewer

sturdy swan
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My friend get approved in a week

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Why you said 1 month

jovial breach
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Idk

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My bot 1 months

sturdy swan
jovial breach
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And get decline

sturdy swan
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its not brs fault

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its your fault for not having your bot 24/7 online

zinc oracle
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you submitted your bot 8 days ago, not 1 month ago too.

jovial breach
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I host my bot 24/7

zinc oracle
sturdy swan
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Yes

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True

jovial breach
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I have no ideas with sucks reviewer

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Boring

sturdy swan
zinc oracle
mint schooner
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dam

jovial breach
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I check my bot uptime 24/7

zinc oracle
jovial breach
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Host in my own pc

mint schooner
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Ah, that's it

jovial breach
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And what i get

sturdy swan
long ferry
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Host on my own pc explains all

jovial breach
sturdy swan
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Host

long ferry
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get proper hosting before resubmitting to avoid such declines

jovial breach
long ferry
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actual vps for example

jovial breach
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Problems ?

long ferry
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that runs 24/7

jovial breach
#

Rasperi 4 can do it’s

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And i use that

long ferry
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sure if you're able to run it 24/7

jovial breach
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I run 24/7 and check everyday

sturdy swan
#

If i add people in team top.gg can see token bot?

jovial breach
#

Never see it’s offline

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And what i get

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Decline

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Nothing to say with reviewer

zinc oracle
jovial breach
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So what

zinc oracle
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the bot was offline when tested

jovial breach
#

Where is the picture bot offline

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I run 24/7

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Never see it’s offline

zinc oracle
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not sure what else I can help you with, it was offline when it was invited

jovial breach
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And u say like that

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I tried to submit 3 times

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And 3 times decline

zinc oracle
jovial breach
#

Broke ?

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No picture off reason

long ferry
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resubmit and wait again as your bot was offline during reviewing

jovial breach
#

Just say decline

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Hmm

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Ok

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Good reviewer

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Have no ideas to say anymore with your reviewer teams

sturdy swan
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@jovial breach How reviewer team will test your bot when your bot offline

jovial breach
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I run it 24/7

sturdy swan
jovial breach
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How can it’s offline

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Read

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Pls

sturdy swan
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Look the picture

jovial breach
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Picture about bot

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Not reason

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Oke ?

zinc oracle
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the reason is it was offline, and couldnt be tested.

jovial breach
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Don’t have time to talk with you guys anymore

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Don’t have any proof

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And decline

tough crown
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*proof

jovial breach
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Ok

long ferry
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the screenshot above proves it was offline

jovial breach
#

You need to read what i write above

tough crown
#

and you need to accept that your bot was offline at the time it was going to be reviewed

jovial breach
#

Show me the picture bot offline for proof

tough crown
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no one is going to argue with you, if you are ignorant its not anyones problem

jovial breach
#

Ok

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Finally

zinc oracle
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lol

jovial breach
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Timestamp ?

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Lol

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Cool editor

tough crown
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man

tawny crag
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Are you able to make only one webhook?

tough crown
#

how can someone be so ignorant

zinc oracle
long ferry
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we otherwise can't help

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wait wrong bot

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kekw

sturdy swan
long ferry
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Please resubmit and wait again. If you're not happy with how this review was handled, you can either decide not to resubmit your bot or bring it up to a community manager

mint schooner
#

bruh wtf are you discussing

jovial breach
#

👍

tough crown
jovial breach
#

Enough

mint schooner
#

Bye, we will not miss you

jovial breach
mint schooner
#

Me

tough crown
#

you evidently

jovial breach
#

👎

cobalt sleet
#

Hey be nice guys please

mint schooner
#

Yeah, I just had to take that one. Sorry

long ferry
#

@jovial breach We unfortunately cannot help you otherwise, we were not able to review your bot during queue. Again if you're not happy with how this review was handled, feel free to reach out to a community manager or dont decide to resubmit your bot.

jovial breach
#

Tks for your help

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Have a nice day

long ferry
#

If you have other concerns, feel free to direct-message a community manager or moderator if you wish to continue. Otherwise please drop this topic as everything was already mentioned 👍

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thanks for understanding Love

cobalt sleet
#

Xig declined my bot for it being offline too first time around shrug Even though it was up 99% of the time. I just got unlucky that day. That's life.

long ferry
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mac drop it too Bonk

cobalt sleet
sturdy swan
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@cobalt sleet i like your bot

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idea

mint schooner
#

Mac, I like you

long ferry
#

dblsupport 👍

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

cobalt sleet
mighty wing
#

Anyone have owo

#

I need argent pls

cobalt sleet
#

dbl wrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

mighty wing
#

@cobalt sleet do you have owo official server link

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I need to join

cobalt sleet
#

dbl how2search

hidden rootBOT
#

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

mighty wing
#

@cobalt sleet pls tell

cobalt sleet
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Search the site for it

willow mountain
#

hi, I recently added my bot to top.gg but I haven't received a confirmation message from @wild stone to confirm me that my bot has been added. is this normal?

mighty wing
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I can't found

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@cobalt sleet

#

Pls help

hidden rootBOT
#

@willow mountain

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

rapid sedge
#

My bot has been accepted so what do I do next

willow mountain
zinc oracle
#

luca doesnt send them anymore, watcher does

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however, it is submitted properly

willow mountain
#

even though I did not receive a message from @hidden root?

long ferry
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yeah that's not implemented yet

willow mountain
#

okay, thanks 🙂

rapid sedge
#

So what do u so next since my bot is accepted

long ferry
#

your bot is listed now

rapid sedge
#

So whats with webhook and stuff

cobalt sleet
#

You could post server stats if you want

sturdy swan
#

invite

quartz plover
#

so guys I'm currently trying to work with the python youtube-dl package, but when downloading a playlist I get this error: youtube_dl.utils.DownloadError: ERROR: Unable to extract yt initial data
I looked online and found someone else who seemed to have the same problem and this fix in particular seems worth trying, but I'm on windows and have no idea how to achieve what this guy did https://stackoverflow.com/a/66092779

quartz plover
#

ok

arctic mango
#

How long is it supposed to be for bots to be approved / denied? I think mines been waiting since around sep 11th now.

cobalt sleet
#

Queue is currently a week or two

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You should be at least halfway there.

faint cradle
#

well how long my quene goes

wide spade
#

can you check when my bot is added to get a idea when my bot will accept/decline

cobalt sleet
wide spade
#

um ok

faint cradle
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its been 5 days now i think

raven cairn
#

Can I use html in my description?

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Iframes doesnt work anymore

wide spade
#

html css and markdown supported

cobalt sleet
raven cairn
#

"Your form contained some validation errors"

cobalt sleet
#

Double check everything. I can guarantee you it's not because you're using an iframe

real holly
gray crystal
#

hey, is the site having issues right now only because I keep getting this even though the ID is correct.

cobalt sleet
#

Refresh the page

gray crystal
#

that fixed it, thank you!

raven cairn
#

But its png lol

cobalt sleet
#

You need to right click the image and copy the image address

raven cairn
#

Ty

rapid sedge
#

What does credit mean said i have 0.00

jaunty shard
#

I am having issues logging into the site to update information. When I authorize it takes me back to the primary screen with me not logged in.

long ferry
#

read pins

jaunty shard
#

It works now.

teal cloak
#

How do I pay for it is not giving me the option

long ferry
#

you will be charged monthly

ruby swift
#

Why is it when I click invite on my bot page it takes me to the 404 page is it bc it not verified

sudden spoke
long ferry
#

no ads
badge on your profile
and probably more in the future

sudden spoke
#

The badges don’t show up on the mobile version of the website

karmic dawn
#

Why ur site so broke

zinc oracle
#

Dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

zinc oracle
#

The sites currently getting re written, so most bugs are not being fixed on the old site as the new one is just around the corner.

sudden spoke
#

Have you tried the avalanche method?

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You know, tackle on the smaller know issues first

coral reef
#

The team is working on a lot right now.

karmic dawn
#

The site stole my bot

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I added it to a team

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And the team just went

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So like

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Great website, nice services

coral reef
#

We are working on the issue

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No eta on a fix though

karmic dawn
#

Since may?

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Lockdown was only 6 months

#

This is 5

ruby swift
#

Why is it when I click invite on my bot page it takes me to the 404 page is it bc it not verified

coral reef
ruby swift
#

Ooo ok

chilly ether
lone anvil
#

that's ignoring the fact that the redesign is pretty much an entire rewrite

karmic dawn
#

That's nice

#

Fix the site

coral reef
#

We are working on it

lone anvil
#

There's supposed to be a major focus on site issues once the redesign has rolled out to everyone

coral reef
#

Takes more than you think

karmic dawn
#

Why would you do the redesign first?

lone anvil
#

It'll also mean that the dev team no longer has to maintain 3 codebases

chilly ether
coral reef
#

We are maintaining 3 different codebases as marco said

karmic dawn
#

Personally I care more the site works than how it looks

coral reef
#

Rewrite will fix everything once complete.

karmic dawn
#

Well if it takes 4 months to colour the site it then maybe you need to look into a new dev team

coral reef
lone anvil
#

The executive team had already announced a massive team expansion

karmic dawn
#

Using corporate terms doesn't resolve incompetence

coral reef
#

It's not incompetence

lone anvil
#

The redesign isn't just a "recolouring", AFAIK its been pretty much an entire rewrite + infrastructure change + etc

karmic dawn
#

But surely removing the features that don't work would prevent people like myself coming here and complaining

lone anvil
#

What even is the issue you're having

karmic dawn
#

Teams

coral reef
#

What issue are you having with teams

#

They are still a new feature to the site in terms of everything else.

zenith pumice
#

edit does not work?

#

(I have specified everything correctly)

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

long ferry
#

Are you forcing a theme for example?

weak willow
#

the add bot button on top.gg keeps redirecting me to discord auth login again and again even after i already logged in, when i click on authorize it still keeps redirecting me to the same page again

coral reef
#

dblpins

hidden rootBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

ocean parcel
#

can't change my bot's settings description or css why

#

don't see the edit button anywhere on the website

cobalt sleet
#

Are you logged in? Does your profile picture show in the top-right?

ocean parcel
#

yup

cobalt sleet
#

Try clearing your cache but not your cookies

ocean parcel
#

maybe just maybe I could have accidentally removed it with my css, that's why I asked if you can reset it or just check it out

ocean parcel
cobalt sleet
#

If you did that then just add /edit to the page URL

ocean parcel
#

oh yea let me try

pseudo nest
#

how do i un report a review

cobalt sleet
#

I don't think you can

coral reef
#

You can't

pseudo nest
#

oof i accidentally clicked it

coral reef
#

It'll be reviewed and if it's not valid it will be denied

ocean parcel
coral reef
#

No biggie

meager cape
#

i keep getting this??

cobalt sleet
#

Refresh the page

meager cape
#

alr

turbid rose
#

I’m pretty lonely some one please talk

meager cape
proven glade
#

Guys I want talk to moderators

#

@long ferry I want your help

long ferry
#

Sure thing what do you need

proven glade
#

Bot reviewer squish said your bot is advertise

#

And declined my bot

#

But my bot like partner bot and special share

#

Idk why he can't approve it

#

@long ferry

long ferry
#

Because partner bots are against discord's tos

#

one sec

rare jay
cobalt sleet
# rare jay

Are you asking how to post your server count?

rare jay
#

yes

cobalt sleet
#

dblservercount

hidden rootBOT
rare jay
#

thanks

ocean parcel
#

@cobalt sleet you guys are rotating through class names?

#

I tried to remove some divs to make my page look custom but can't cuz the name change every refresh

cobalt sleet
#

Not sure how the redesign works regarding class names. Haven't tried it out myself yet.

ocean parcel
long ferry
proven glade
#

Quality of image very low

#

Bro I send it before and accepted but I deleted my bot and now I send a new bot

long ferry
#

rules change

sturdy swan
#

how it take in days to approve the bot?

hidden rootBOT
#

@hidden cliff @sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

neat narwhal
#

Please help me

austere nexus
long ferry
#

discorddevs

lone anvil
austere nexus
#

oh

long ferry
neat narwhal
#

I deleted the bot because I had to change it for the verified one and as soon as I want to put it back it puts this

sturdy swan
#

ey

cobalt sleet
#

Looks like it got submitted twice

sturdy swan
#

eita

#

blabla

#

bla

#

bla

#

bla

#

bla

cobalt sleet
neat narwhal
#

888746184242495498

sturdy swan
#

vai tomar no cu gringos

austere nexus
cobalt sleet
#

-m 785236381713956905 Spam | 1w

wild stoneBOT
#

🤐 Muted broken#0100 (@formal venture)

#

🤐 Muted broken#0100 (@formal venture)

long ferry
neat narwhal
#

oh ok

#

it was for that

drifting stratus
hidden rootBOT
#

@drifting stratus

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

long ferry
#

@neat narwhal resubmit it now

drifting stratus
neat narwhal
#

ok

#

it's good ?

viscid nacelle
#

I can't add a bot the site, whenever it prompt me to authorize "Discord Bot List" access to my account it never redirects me back to the site. When I open a new tab and click Add Bot it still asks me to authorize my account, which I've already done. Please help.

drifting stratus
#

Also is the redesigned site supposed to have an edit button when you're logged in because I can only get to it by manually going to the URL.

hidden rootBOT
#

@viscid nacelle

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

cobalt sleet
viscid nacelle
#

Alright I'll give that a shot.

drifting stratus
neat narwhal
#

I can't put it back

cobalt sleet
#

What's the error?

drifting stratus
#

Still not in search but I will try again later and see if it fixes itself. Ty!

cobalt sleet
#

Yep it can take a while to get indexed

meager cape
#

i got average 1 day until my bot is either accepted or denied

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

neat narwhal
#

Your form contained some validation errors

#

my error

cobalt sleet
neat narwhal
#

I deleted the top.gg bot to put it back and it told me that

cobalt sleet
#

Try clearing your cache. If that doesn't work, wait for 30 minutes and try again later.

neat narwhal
#

ok

#

I'll be back in 30 minutes so

teal cloak
neat narwhal
#

i'am added my bot

dusk atlas
#

hi

cobalt sleet
sturdy swan
cobalt sleet
#

Reports take quite a while to get reviewed. I believe you reported earlier today? Please note this does take a long time and there's no ETA we can give you.

#

There's nothing we can do about discussions that happen outside our server.

rare jay
#

nice.... And how do I get exactly the number of guilds?
I need my site to get the number of guilds ...

dim elm
#

Uh do I transfer one of my servers to a team?

#

Or how do I remove of the owners of my server website?

cobalt sleet
#

dbl team

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
dim elm
#

Oooh ok, I already have a team, I will transfer my server there whenever they get fixed, is there any other way to remove a creator from my server?

cobalt sleet
#

That's the only way to do it. You can check the pins here periodically since known issues are listed there. Once the issue is fixed the pinned message will be updated.

jaunty panther
#

How can i see my teams invites ?

coral reef
#

E-mail iirc

jaunty panther
#

thank you ^-^

cobalt sleet
#

But it's broken right now

coral reef
#

oops

jaunty panther
ocean parcel
#

wait can u use javascript

#

so like

#

in html

#

u do <script> </script>

#

will that work?

long ferry
#

no you cant

ocean parcel
#

welp

blissful dew
#

Hello

#

I need help

#

How to answer invite to team

steady finch
#

Like someone invited you to a team and you want to accept the invitation?

blissful dew
#

Yes

steady finch
#

press edit profile

blissful dew
#

Yes

steady finch
#

one sec lemme double check

blissful dew
#

Thx

steady finch
#

On your edit profile page

#

there's something called invitations

blissful dew
#

Yes thx you

steady finch
#

npp

chrome ocean
#

Hi

#

I have question

long ferry
#

sure

coral reef
#

I possibly have a answer 👀

chrome ocean
#

What can do this bot?

upper grove
#

C

coral reef
chrome ocean
#

My English is so bad XD

#

What does your bot do on the server?

valid escarp
#

this error appears after trying to save an announcement

long ferry
#

known issue

chrome ocean
#

Thx for my nick 😅

#

And sorry XD

celest kindle
#

:HoEmoji170:

sturdy swan
#

what is this?

hidden rootBOT
#

@sturdy swan

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
#

Im getting an Invalid CSRF error when searching for my bot via ID when adding a new bot on top.gg

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

surreal swift
#

Is it still not possible to remove some co-creator from my bot's page? the project is about to lanch another version upgrade which user is not even involved.. :/

long ferry
#

consider using teams instead

#

deblteam

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
long ferry
#

you cannot remove them visually from the list

sturdy swan
#

can I ask a question?

coral reef
#

Yes

surreal swift
sturdy swan
#

before reviewers test my bot, can someone dm me? Because I have some issues in the server and I need to run it from my pc…. And I can’t let my pc on 24/7

long ferry
#

They shouldn't have access anymore

long ferry
#

get proper hosting instead

sturdy swan
#

I fckin need new gpu 😔

sly prism
#

Can someone tell me since when my bot is in queue?

#

this is the id 875823072240889886

coral reef
#

5 days

#

9/13/21

sturdy swan
#

Do re-submissions take any sort of priority or just the same as usual?

naive sapphire
#

You rejected my xke bot according to you it contained NSFW in a command, the command was anime.

long ferry
#

dbldeclinedbot

hidden rootBOT
#

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

naive sapphire
#

Please

coral reef
#

It was still against our guidelines.

naive sapphire
coral reef
#

It will not be approved if there is the slightest NSFW content outside of a nsfw channel.

naive sapphire
coral reef
#

It had NSFW content

#

That was able to be sent outside a NSFW channel

#

Which is not only against our guidelines but it is against discords TOS

#

So it will not be approved if NSFW content can be sent outside of a NSFW channel.

naive sapphire
#

Okay, but the NSFW content was barely visible.

long ferry
#

point is, it returned nsfw content

coral reef
#

Doesn't matter

long ferry
#

which is not fine

coral reef
#

It was still there

#

Please fix it and re-apply

zinc oracle
#

(just a note, on desktop that image can be clicked and made fullscreen within the discord client)

coral reef
#

Yes

naive sapphire
#

Is the embed Thumbnail

naive sapphire
coral reef
#

It doesn't matter where it is at. It is outside of a NSFW channel

naive sapphire
coral reef
#

No it won't

#

It will take about a week

sturdy swan
#

Can someone tell me since when my bot is in queue? ID: 883911122464440341

coral reef
#

9/14/21

#

4 days

naive sapphire
sturdy swan
#

how long is the queue? one week?

coral reef
coral reef
hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

lime socket
#

How do I go about inquiring for clarification on why my bot was rejected? Scum and Villainy Bot.

coral reef
#

dbldeclinedbot

hidden rootBOT
#

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

lime socket
#

Goseale was the reviewer but I haven't been able to find him on discord

toxic zephyr
#

Hi

lime socket
#

Oh hai

toxic zephyr
#

Lets go to dms pal

lime socket
#

You got it

coral reef
#

:)

chrome ocean
#

Hi

#

What does your bot do when you add it to the server?

coral reef
#

Gets information about the server to put on the site once you publish it.

#

Name, Emojis, Member count, Create a invite

chrome ocean
#

Does this bot have server removal features?

coral reef
#

Kick members?

#

No

chrome ocean
#

Ajajaj

#

Do you know any bot from this?

coral reef
#

dblhow2search

hidden rootBOT
#

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

fringe relic
#

for server remover?

chrome ocean
#

Yes

fringe relic
#

that sounds like a nuke bot tbh

grand ravine
#

different words, same purpose

#

don't ask for nuke bots, especially not here

coral reef
#

This conversation can be done elsewhere. #general please

cobalt sleet
#

That's against TOS and our guidelines. We don't tolerate those conversations in this server.

chrome ocean
chrome ocean
#

I want delete server, Not chat stories

cobalt sleet
#

Just delete it in your server settings then

chrome ocean
#

But I'm not owner XD

#

But I have high rank to adding bots

cobalt sleet
#

Then you can't

grand ravine
#

then what you want to do is absolutely against tos

#

and the only person that can delete a server is the owner of it anyway

opaque condor
#

who here can help me fix the muted role in my server?

coral reef
#

Not the correct channel to ask

last sphinx
#

Hello

coral reef
#

Hi

#

Do you need help with something?

vagrant wing
#

i search a newsletter bot for youtube, twitter, tiktok an instagram

coral reef
#

dblhow2search

hidden rootBOT
#

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

vagrant wing
#

i dont find a special bot

coral reef
#

We can't help you find a bot here. thats what search and tags are for

radiant knot
#

attentionNessy attentionNessy Hello i need some help guys!!

I was in Top 3 on a specific category febore new update came on web site and now im on 30+

I don't understand how it works now, coz before was all about **Votes **

Now i have over me ( above) servers with 0 VOTES ( zero)
Me having few hundred*

I think thats broken.
Absolutely not faiy !

Big SAD WattsonSadFace RipDead

coral reef
#

It resets every month

#

@radiant knot

#

Sorry for ping era

sturdy swan
coral reef
#

lmao

radiant knot
coral reef
#

Oh your talking about placement

#

It's a known issue @radiant knot

radiant knot
coral reef
#

Remove the seizure reactions please

stoic socket
coral reef
#

They were removed.

stoic socket
#

Ah ok

knotty parcel
#

apparently the image IS a jpg image but it says it's not? i'm quite confused...

nocturne sequoia
#

can i choose what my bots page color will be for all users?

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

knotty parcel
#

ohh...

#

welp sad. but thank you!

coral reef
#

np

nocturne sequoia
sour path
#

Seems like the voting system is useless now? I've got my bot Chip with currently 53k monthly votes with the music tag but it does not show on the music tag's first page while that starts at 37k monthly votes

coral reef
#

Yeah gotten a few reports of it I am looking into it and letting team know if it isn't already knownm

sinful seal
coral reef
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sinful seal
#

how long will it take?

coral reef
#

Read the message it'll tell you

naive sapphire
#

The client ID has found an error

naive sapphire
ancient temple
#

is it possible to integrate top.gg bot announcements to a discord channel?

coral reef
#

dblissues @naive sapphire

hidden rootBOT
#

@naive sapphire

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

naive sapphire
coral reef
#

Read possible solutions btw

ancient temple
#

ok

ancient temple
coral reef
#

Was talking to other person

ancient temple
#

oh

#

lol

#

sorry

coral reef
#

np

naive sapphire
#

I deleted my bot from botlist, but muy bot appears in my profile

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

naive sapphire
naive sapphire
zinc oracle
#

refresh the page, relog if that doesnt work

naive sapphire
#

Ok

#

I can't log out!

coral reef
#

dblpins

hidden rootBOT
#

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

naive sapphire
#

@coral reef i need help!

coral reef
#

You don't have to delete and repost it

#

Refresh the page once more and try again

#

Go back to main site make sure your logged in then try

naive sapphire
#

Ok, but i tried to delete It..
& The bot has appears on my profile.

coral reef
#

That's just a caching issue

coral reef
#

ok go back to the other page and try again

naive sapphire
#

Nothing happens :(

#

Top.gg has broken With these new interface F

#

F

naive sapphire
coral reef
#

What?

naive sapphire
#

Finally i can reupload my bot, but..
Hasn't recieved any ping un the #mod-logs Channel.

coral reef
#

You don't get one

#

Can confirm it was submitted though from my logs.

naive sapphire
#

and how do I know that it is back in the review queue?

coral reef
#

It is

#

I can see if it is :)

naive sapphire
#

aha, then I've already uploaded it and I don't have to do anything else, right?

coral reef
#

nope

naive sapphire
coral reef
#

No you don't have to do anything else

naive sapphire
#

Okay, thanks topggThumbsUp

sage sparrow
#

Hello, is there anyone who speaks Turkish?

#

I need Turkish support on an issue.

#

top.gg'de ne kadar uğraşırsam uğraşayım bu hatayı alıyorum, yardım edebilcek var mı?

Uygulama hatası: istemci tarafında bir istisna oluştu ( geliştirici kılavuzu ) .

bot oluştururken bu hatayı alıyorum, görünürde herşey normal ve kurallara uygun.

#

No matter how hard I try on top.gg I get this error, can anyone help?

Application error: an exception occurred on the client side (developer guide).

I'm getting this error when submitting a bot, apparently everything is normal and in accordance with the rules.

#

@vagrant wigeon (sorry ping)

zinc oracle
sage sparrow
#

After pressing Submit

zinc oracle
#

Try a diffrent web browser

sage sparrow
#

Is this error occurring on google chrome?

#

If I use opera will the problem be solve?

zinc oracle
#

It's possible it will fix it, it might be do to extensions or something else.

Client sided errors are kinda hard to track down

sage sparrow
#

ok, i'm going to sleep now, i've been dealing with this music bot for 20 hours total.

#

when i wake up, i will try via another browser.

#

Thank you

cyan palm
sturdy swan
#

How to join in team created in top.gg

#

He invited me but I can't join?

autumn anvil
#

Can anyone send invite link for moneybags

#

🙂

sturdy swan
#

🤔

coral reef
hidden rootBOT
#

@autumn anvil

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

autumn anvil
#

When I am searching I can’t find it

coral reef
#

Then it probably isn't on top.gg

toxic topaz
#

please make a channel in this channel we can search a team for out projects

coral reef
#

dblneeddev

hidden rootBOT
#

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

vestal jasper
coral reef
#

The extra comments aren't really needed

tawdry hound
#

I've been trying to submit the /r/animememes server to the site but can't seem to get it to work at all. Everything goes through ok but the page still comes back 403 like it has failed.

hidden rootBOT
#

@tawdry hound

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

buoyant tinsel
#

https://top.gg/bot/863419048041381920 Hello, I have a bot called MaxiGames. According to discord.js, my bot seems to be in 71 servers, but on top.gg, it displays as 34 servers only. Anyone knows why

tawdry hound
coral reef
buoyant tinsel
coral reef
#

Np

elfin sand
#

Please help my auctions credits are expiring and I didn't get access to it since 2 months.

coral reef
#

There's nothing we can do about that sorry

#

There is no ETA on auctions reviewals

elfin sand
coral reef
#

Sorry

digital magnet
#

If

unreal patio
coral reef
#

You don't have access to the given page

unreal patio
#

why

digital magnet
#

myabe removed or privae

coral reef
#

Because you don't have sufficient site permissions

unreal patio
#

;-;

coral reef
#

What page are you trying to access

unreal patio
#

im the owner

coral reef
#

Make sure your logged in

unreal patio
coral reef
#

Ah

#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

unreal patio
#

oh wait

#

nvm

#

i got it

coral reef
#

ok

unreal patio
#

also i have one question

coral reef
#

No don't ask for that here

unreal patio
#

how to get moneey ;-;;

coral reef
#

dblcredits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
#

Heyy can someone help me with my previous account was disabled from discord . How can i undisable my account

hoary meteor
#

Where can I suggest something?

coral reef
hidden rootBOT
hidden rootBOT
sturdy swan
#

My bot has been pending for over a week. How do i know when it gets approved

winter walrus
sturdy swan
#

How do i get to know if my bot is declined

#

Will i get a dm or something?

wide spade
sturdy swan
#

When will my bot get verified no one is checking plz do it fast

#

it takes 1 week or longer

#

Its has been moree

#

Than a week

winter walrus
sturdy swan
keen sand
#

Yes i replied to a review

#

and thnx

queen pebble
#

bi support needed

daring hill
#

Guys

#

I need to vertify my discord bot

#

like on discord

#

but my countrys id is not supported by stripe

#

the id vertifcation used by discord

#

what should I do?

cobalt sleet
hidden rootBOT
cobalt sleet
novel imp
#

Why is that?

drifting tinsel
novel imp
#

I went there over discord

#

With the vote link

cobalt sleet
#

Clear your cache @novel imp

novel imp
cobalt sleet
fervent bay
#

Hola! Alguien puede ayudarme? Configuro la votación pero no me aparecen las opciones para que los jugadores puedas votar una opciones o otra.

exotic hull
#

Where do you have to look to see if my bot has been accepted?

fervent bay
fervent bay
#

Si 😅

exotic hull
#

has usado en message.bot.react?

fervent bay
#

Soy novato en discord, no sé qué significa eso

exotic hull
#

message.bot.react("reacción")

#

eso tienes que poner debajo de todo

#

del código

fervent bay
#

Voy a probar

exotic hull
#

osea de la función

#

pero

#

mira

#

tienes que poner el nombre de la reaccion

#

:reaccion:

cobalt sleet
hidden rootBOT
#

@fervent bay

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

cobalt sleet
exotic hull
#

okey

ruby swift
#

Can I mention my server do nitro giveaways in the server list?

cobalt sleet
#

Yes

ruby swift
#

Ok

#

Can I mention we have self advertising channels to?

mint schooner
#

Yea

#

You can mention everything, beides NSFW

sturdy swan
#

any fix?

#

its for chip bot

exotic hull
sturdy swan
#

i cant add my server

radiant knot
sour path
#

Chip

cobalt sleet
#

We didn't block your review. The page owner reported your review and that's why it's hidden. As I said before, you've already submitted a report. Now please be patient while we work through other reports before getting to yours.

sturdy swan
#

hello my bot is 212 server but it shows as 116 on top.gg page

cobalt sleet
#

You've already submitted a DMCA request to Discord iirc and you've filed reports on top.gg so all you can do now is wait. There's no ETA for when your report will be reviewed.

cobalt sleet
#

Dbl servercount

hidden rootBOT
sturdy swan
#

What code?

cobalt sleet
#

If you have a server count on your page already you're probably using one of the packages listed in the pins in #topgg-api.

jagged widget
#

In the profile page of my server, a person, who is in my server, but not an owner or a mod, is showing as one of the creators, why is that? 🤔

midnight forum
#

Hi

#

How can I add extra creators in my already in top.gg bots

sturdy swan
#

Collaborators

vale karma
#

comment on ajout un bot a top.gg?

sturdy swan
#

its been 3 weeks since i reported that tags dont work on the website, my bot cant be discovered and selling access is how i make money every month! please for the love of god fix tags!

midnight forum
#

No I want to add more creators in already in top.gg bot

sturdy swan
midnight forum
#

I can't

#

Where the option

#

Show me ss plz

sturdy swan
#

wait one min I’m playing Genshin

jagged widget
#

lol

sturdy swan
#

um

#

I can’t find it

vale karma
sturdy swan
midnight forum
#

Give me a screenshot

sturdy swan
#

try refreshing the website

#

I don’t know why