support

[cobalt sleet]

If a review is against our guidelines it may be removed

[mighty viper]

Dang

Just got a russian 2 star

Brings my bot from 5 star to 3 star

[dense briar]

[grand ravine]

remember: negative reviews are as valid as positive review, not everyone will talk good abt ur bot

[dense briar]

Bout to log in with an alt and downvote my own bot

When it comes to bot reviews, would reviewers prefer if you had your github repo linked?

[zinc oracle]

Like on topgg?

I doubt most people look at the github url when writing a review

[sturdy swan]

How do I remove a member from my bot's creators? (he didn't help with the bot at all)

[coral reef]

You can transfer the bot to a team with the members that made it.

[sturdy swan]

Ok

Thanks

@coral reef

I see this

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

Okay

Thanks

this time i will never do any bad thing last time iwas baned from dyno server

[coral reef]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[dim meteor]

How long does it take for the bot to be approved?

[coral reef]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[dense briar]

a while.

[dim meteor]

OHH

[misty rivet]

someone who does this needs to fix up

lol

[coral reef]

Refresh your cache

[misty rivet]

i did yesterday

[coral reef]

Potential fix, other than that it is a known bug

[cobalt sleet]

If something on the site doesn't work as expected, clear your cache!

[dense briar]

Seems to be the common fix here

[coral reef]

Indeed

[sturdy swan]

Do accepted bots go into #mod-logs

[coral reef]

No

[sturdy swan]

Ohhhh

I see

What happens if you get accepted?

[dense briar]

Your bot page won't say its waiting to be reviewed.

[coral reef]

Stop with the comments that aren't needed please

[coral reef]

@hidden root will dm you letting you know your bot is approved

And your page will be available to everyone

[sturdy swan]

Thank you

[coral reef]

Np

[olive leaf]

hello good, I have been waiting 1 week for the bot to be checked, could be known when it will be reviewed?

[coral reef]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[zinc oracle]

Fast boi

[coral reef]

I am speed

[coral reef]

Also, it has been 5 days, not a week.

[olive leaf]

Ah, yes?

[coral reef]

1 week+ is the current queue approval time.

[olive leaf]

ah okay thanks!

[coral reef]

No problem!

[arctic crown]

Sa

[faint dove]

Hello! I'm trying to list my server in the server section (obviously) of the website and for some reason, if i go back into the server info, its just blank. Why didn't it save any of the information I put there? I've done this three times and nothing. Of course I've clicked submit.

[crystal panther]

are music bots allowed on topgg since youtube has been taking them down?

[zinc oracle]

Still currently allowed.

[crystal panther]

okay ty

[sturdy swan]

How do I see how many servers my bot is on top.gg

?

[quaint gate]

@zinc oracle helloo

are you free? I have some ques need you help

[coral reef]

You can use the API to post your server count to top.gg #topgg-api

[coral reef]

Do you need help with something?

[quaint gate]

ya

[faint dove]

@coral reef can you please help me?

[coral reef]

How can I help you guys

[quaint gate]

I wanna know how I can update my bot

this is economy bot

[coral reef]

Update the information of your bot?

[quaint gate]

ya

[faint dove]

Hello! I'm trying to list my server in the server section (obviously) of the website and for some reason, if i go back into the server info, its just blank. Why didn't it save any of the information I put there? I've done this three times and nothing. Of course I've clicked submit.

[coral reef]

On top.gg? I don't have any logs of you submitting a bot.

[coral reef]

dblissues

[hidden root]

@faint dove

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[coral reef]

It is a known issue with servers and bots not updating when you press the button to do so.

[quaint gate]

i mean the way to update it because I dont know how to do it

so I wil up my bot to link: top.gg

[faint dove]

Ahh okay. Will the votes still be counted or is it just wasted time?

[coral reef]

The code of your bot?

[quaint gate]

and afterthat i just waiting for guys check

[coral reef]

Don't delete your server if you do it'll remove the votes. but it won't remove the votes for updating info

If you need help with coding your bot you can use #development :)

[quaint gate]

to be honest I ask for my friend he not really good by English

[coral reef]

This is not the channel to ask for support with the development of your bot. That is why we have #development

[sturdy swan]

votes deleted every month or no ?

[coral reef]

Yes

Midnight PST of the last day of every month

[quaint gate]

ya thanks

[sturdy swan]

umm thanks bro

[faint dove]

i wasn't planning on it lol, but when i've checked the voting section, there's nothing there. Does it take time for them to show up? My server hasn't even been published on the site yet.

[coral reef]

Most likely a caching issue

http://img.extreme-is.me/EONJgd564jSpBaos

Shows 4 for me

If the server is lunar heart

[faint dove]

all righty thank you

[coral reef]

np

[faint dove]

yay its showing that its up now too!

[coral reef]

:)

[dense briar]

Do you have a list somewhere of all the main types of bots that would not get approved?

[fringe relic]

#rules-and-info message

[dense briar]

If my bot requires its commands to be run by the owner of a server, would that be an issue when it comes to verification/review?

[coral reef]

Better to only allow people with manage server permissions

[sturdy swan]

When a bot is accepted or rejected, do they tag the creator on this channel?

[coral reef]

You will be dmed either way

[sturdy swan]

ok

[wintry crescent]

Will my bot be declined cause it is owner only and I am now fixing it

[coral reef]

No as long as it is fixed

Before we review it

[wind totem]

hi

[coral reef]

Hello

Can I help you?

[wind totem]

no

[coral reef]

Okay

[sturdy swan]

Is the remind me for the bot vote Bork on the website?

[coral reef]

I don't think it is

It should remind you every 12 hours after the vote goes through

[sturdy swan]

How will it notify you?

Via discord or email or

[coral reef]

pretty sure it pops up as as chrome notification

[sturdy swan]

Ah

So that’s probs why it don’t notify me on iPad

[wide spade]

when will logs come back any ETA?

[fringe relic]

no

@hidden root will dm you

[compact zealot]

Hi, Watcher dm'd me that my bot is accepted but I can't search it on top.gg??

[normal dawn]

How do I change the logo of my bot? It's showing as a top.gg bot with x's as the eyes. Can I change this?

[zinc swallow]

getting: Your form contained some validation errors

When form has no errors....

[hidden dragon]

How do I set up ticket tool?

[coral reef]

Dblrefreshdata

[hidden root]

@normal dawn

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[coral reef]

Dblwrongserver

[hidden root]

@hidden dragon

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[coral reef]

Dblissues

[hidden root]

@zinc swallow

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[coral reef]

^

[compact zealot]

tyty

[coral reef]

Np

[last vine]

check pinned messages

[compact zealot]

not here, i mean on the website

[last vine]

idk then ask any mods

[compact zealot]

@last vine

[last vine]

@compact zealotkk

[jolly fox]

Hm so

My account got disabled

Hm

I wanna say sorry

For what i did

Btw can i get offical discord server link

I will not do this things again

[cobalt sleet]

The only way to contact Discord for ban appeals is through a ticket.

[ripe anvil]

My application is public then why this is coming

[cobalt sleet]

Clear your cache and try again later. Leave it for about an hour.

[viral sinew]

how do you apply for certified bot dev for future reference, if possible

[jolly fox]

How? Hm

Btw

Hm

[paper steeple]

Email them

[cobalt sleet]

Top.gg certification is deprecated and will be removed and replaced with another system. We don't certify bots anymore.

[cobalt sleet]

https://dis.gd/support

[viral sinew]

alright

[sturdy swan]

hlo

[jolly fox]

You are the one who did that

[paper steeple]

?

[fringe relic]

will older bots be accepted? mine doesn't use slash commands, it uses old style commands

[long ferry]

Yup that's fine we still do and probably wont stop going to

[cedar wind]

hope what is that username

[long ferry]

z

[cedar wind]

z

[fringe relic]

sweet, because i'm not changing my version anytime zoon

oh god dangit

[wintry crescent]

Will bots that includes music function be accepted

[cobalt sleet]

As long as Discord don't change their policy towards music bots we'll still approve them. If Discord change their TOS to ban YouTube for music bots, then we'll decline those. At this moment in time that's not an issue.

[wintry crescent]

And if I don't be online can bot tester test it them self cause I still get to go to school

[uneven bloom]

how many days will it take for my bot to get approved?

[wintry crescent]

And if I don't be online can bot tester test it them self cause I still need to go to school

Are you a mod lol

Pls stop cause I have pingged him already

[cobalt sleet]

If your bot isn't online at the time of review it'll get declined. We don't accommodate for "online times"

[somber summit]

@small lantern how to make an command

[wintry crescent]

It is online but I am not online cause I am in school

I have a help command

[cobalt sleet]

Queue is currently a week or more. Your bot will be reviewed and if it meets our guidelines and is online it'll be approved.

Dbl zendesk bot guidelines

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines

[wintry crescent]

So only bot need to be online and I can be offline??

[cobalt sleet]

Yep

If we need to contact you for help in order to finish the review you'll get at least 48h to respond before being declined.

[wintry crescent]

That should not be a problem cause I have pretty self explained help command right?

[cobalt sleet]

I don't know I haven't tried your bot :^)

It's up to you to meet the guidelines

[rain bluff]

@toxic zephyr there has been a mistake in my bot testing

it is clearly written beneath the help menu to use .help Category

im not waiting for 2 more weeks because of a testers mistake

[mint wadi]

@rain bluff Hey can I have your bot's ID?

[rain bluff]

sure

881862674051391499

[mint wadi]

I will have a look into why it was declined

in more depth ^

[rain bluff]

it was declined because "the interaction menu doesnt work"

[mint wadi]

👍

[rain bluff]

and that there is no way to get helpo

dude i really just dont want to wait for 2 more weeks

[rain bluff]

can you test my bot yourself?

[mint wadi]

Have you checked the gif that was provided?

[rain bluff]

yes i did

[mint wadi]

1 sec

[jolly fox]

How?

[rain bluff]

the interaction doesnt work but i have mentioned that you need to use the command

[jolly fox]

I didn't did anything

[rain bluff]

lmao what

[rain bluff]

as shown here @mint wadi

[jolly fox]

Now?

[mint wadi]

Maybe remove the interaction

or mention the fact that you are having issues with the interaction

[true knot]

how do i get developer role?

[mint wadi]

#502193464054644737

[jolly fox]

@mint wadi sorry for ping but i got banded from top.gg for no reason

[rain bluff]

ill remove the interaction but WILL I HAVE TO WAIT FOR 2 MORE WEEKS

i mean, IT IS MENTIONED RIGHT THERE

and it works

sorry for being angry

but

like

:(

[mint wadi]

If your main account got banned you are currently ban evading witch is a bannable offence

[mint wadi]

It's ok I understand

All I can say is re-apply wait in queue and your bot will be reviewed in time

and maybe while you are waiting you will fix the issue

[light quiver]

please approve my bot

😫

[rain bluff]

i am not waiting for 2 more weeks because of a testers mistake !!

[mint wadi]

dbl upto

[hidden root]

@light quiver

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[light quiver]

its been 1 week

[rain bluff]

dw i waited for more

and yet

[mint wadi]

Currently the queue wait is 1 to 3 weeks

[rain bluff]

it got declined

for a dumb reason

[mint wadi]

The queue has grown a lot

[light quiver]

🙄

[rain bluff]

can you please test the bot yourself, now??

[mint wadi]

There is currently over 1k bots that need to be reviewed

[rain bluff]

THATS WHAT

if i reapply right now

[light quiver]

what's the reason

[jolly fox]

What? Explain me in easier way

[rain bluff]

the tester didnt read the footer

[light quiver]

😒

[jolly fox]

Asking for approving wont make your bot approve

[mint wadi]

Did you main account get banned

[light quiver]

wdym

[jolly fox]

Ye

[mint wadi]

Can I have it's ID

[jolly fox]

Ugh yep

But is disable

For violating Tos

[rain bluff]

@mint wadi i need the tester to correct his mistake and test it right now.

[jolly fox]

I was banded like 5-7 months?

Maybe

[jolly fox]

786881456924393472

[mint wadi]

I do not see a problem with his decline reason

[compact lagoon]

My bot is approved and not is on the bot list

[mint wadi]

if you are going to submit a bot make sure everything works

[jolly fox]

May take some time

[mint wadi]

Give it some time for the site to update

[idle bone]

i have submitted my bot and it is not yet reviewed, so will my bot automatically update on the website if i change its avatar or username?

[placid salmon]

any news on when the listings will be ordered by votes again and not just random?

[rain bluff]

but he didnt even test the commands in the first place!!!!

[mint wadi]

If the main function of your help command does not work then it's a decline Sorry

[rain bluff]

but its written right there

[jolly fox]

[rain bluff]

to use .help category

[sturdy swan]

cannot find the role

help

[mint wadi]

Is the DBL bot's role at the top of the server

and have you refreshed the page after inviting the bot

[sturdy swan]

yes

[compact lagoon]

ok

[idle bone]

?

[rain bluff]

THE MAIN FUNCTION OF THE HELP COMMAND WORKS ONLY THE INTERACTION MENU DOESNT

[mint wadi]

dbl refreshdata

[hidden root]

@idle bone

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[rain bluff]

HE DIDNT EVEN TRY THIS

[mint wadi]

That does not matter sorry

[rain bluff]

:(((

[idle bone]

thanks pixel

[rain bluff]

but its the testers mistake!

if he wont use the help command

he wont get help

[mint wadi]

It's not the testers fault if your bot does not function

[rain bluff]

"the bot" functions. it is clearly written right there

just the interaction menu

[wintry crescent]

Yes when the tester can't use your bot how do they test

[idle bone]

@rain bluff Dropdown interactions for help command arnt working fine, even mine crashed. Just remove interaction!

[sturdy swan]

the role still isnt showing

@mint wadi

[wintry crescent]

Well when you sumbit you must make sure all is working

[rain bluff]

yo what

why

[mint wadi]

Can you try restarting your broswer or clear you cache

[flat fossil]

@rain bluff The thing about top gg is that all bots must be working they won't accept bots that don't work as that is against topgg's purpose

[wintry crescent]

They need to test a full version of your bot lmao

That all works

[mint wadi]

Just a simple way to put it if we can't

use the simple parts

do you think a server owner will wanna use it

[rain bluff]

the problem is

it was working

but the discord api

takes time to respond

for interactions

[wintry crescent]

We need all function working not half only

[flat fossil]

No excuses your bot isn't working so it got declined

[rain bluff]

im talking to the tester

not you guys

please

mind your own business

[wintry crescent]

Well tester need to test all working

[flat fossil]

And you need to stop bitching about it and fix what is not working if you want it accepted

[mint wadi]

They are just trying to help would you rather me using up all my time explaining and helping you guys when I could use my time reviewing and testing bot's

[flat fossil]

Testers aren't going to change their mind unless you fix it

And no shortcuts you fix and reapply and wait as long as you need to

[mint wadi]

Agreed

[wintry crescent]

I agree @rain bluff

[sturdy swan]

not the discord api, youll need to respond to a interaction in 3 seconds

and if you dont then itll error

[pale fossil]

When i install grub 2 win in my windows i face media failure error (no operating system found check cable) then i cannot run my windows and i have to install windows newly

[rain bluff]

they wont listen

[pale fossil]

why

[wintry crescent]

It's a discord Api requirements not tester error

[pale fossil]

how can i fix this error

[rain bluff]

the thing is, i have mentioned that you need to use .help category

[sturdy swan]

also about the help command even when you state they need to use .help <Category> youll need to state what are the categories

[wintry crescent]

Well it's not working

[rain bluff]

yes, its stated

[rain bluff]

it is

have you tested my bot?

[mint wadi]

Please can you not repeat what you have stated before multiple times

[pale fossil]

where is help category

[wintry crescent]

Why would you put interaction there if it's not working? The tester will think that is a bug

[rain bluff]

people are interfering for no fucking reason without even knowing any thing what am i supposed to do

[sturdy swan]

well cant see your desc so cant verify if thats true or not ¯\_(ツ)_/¯

[mint wadi]

They are not, they are trying to help you

[rain bluff]

no, that guy is just trying to prove me wrong instead of having an unbiased opinion

[pale fossil]

oh

[deft python]

@rain bluff Feel free to DM the user who reviewed your bot if you would like to appeal your decline for any reason. However, I will not tolerate you being rude to users trying to help you in this channel for no reason. If you would like to keep chatting here, I suggest you start being nicer

[rain bluff]

i dmed

[wintry crescent]

Oh then why would you put a not working feature in your bot

[rain bluff]

'be nicer'

[nocturne robin]

um I have updated my bot description and it even showed but when I refresh its still the previous description can you help?

[rain bluff]

im sorry its just my frustration

[deft python]

that's a known issue, check out the channel pins for more info

[nocturne robin]

ok so how do I edit it?

[deft python]

I understand, but that's not an excuse for letting your frustration out on others

[rain bluff]

i got frustrated because people are interfering without any knowledge just to prove their point... im sorry i wont do so again

nitro scam go brrrrrrrr

[wintry crescent]

I am following the logic.
Not working = no approval

[flat fossil]

And that is top gg's logic too

[rain bluff]

lets not argue further

[flat fossil]

Yes no let's keep arguing it's fun

[wintry crescent]

Pls no arguing now cause I am now trying to start tracing Minecraft blocks

[flat fossil]

Oo neat

[rain bluff]

its not that you guys are gonna disapprove/approve my bot anyways, so theres not point arguing

[mint wadi]

Please only use this channel for support reason or move to #general

[sturdy swan]

How Make promoted in top.gg

[vagrant wigeon]

dbl auctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[sturdy swan]

I always try this

But can't any respond comes

🙄

[cobalt sleet]

Auctions approval can take a long time. Please be patient. There's no ETA.

[sturdy swan]

What is bit ammount

[sturdy swan]

Is that real money?

[cobalt sleet]

Auction bids?

[sturdy swan]

Yes

[cobalt sleet]

Yes

[sturdy swan]

Lo

100$ - 7k rs

😔 To much

[cobalt sleet]

You can still do CPM bidding on some of the cheaper options. Check out #580510490074152961 and #auctions-support for more help.

[sturdy swan]

Sorry I add for auction

I can't know that's real

Money

[sturdy swan]

Can you help for remove

[cobalt sleet]

Don't worry about it

[sturdy swan]

Okay

[sturdy swan]

Also big fan of pixxie

[cobalt sleet]

Ty!

[sturdy swan]

My bot on trending still I can't get any growth

Because of new top.gg them

[north latch]

What's wrong?

[flat fossil]

not a real image

[north latch]

It's a real image

https://i.imgur.com/7GjSFy5.png

[cobalt sleet]

It's a known site issue.

[north latch]

Ok!

[warm delta]

uhm i cant edit anything about my bot the button for the edit page is gone

[sturdy swan]

Add /edit to the url

[warm delta]

thanks

[rain kestrel]

my top.gg bots servers count on top.gg isnt updating, the bot is in 20+ servers more than it shows in the website and its been like that for a while now

[cobalt sleet]

Either you're not posting the stats to the site correctly or you need to clear your cache. If after clearing your cache it doesn't show the correct figure, check your code and ask for help in #topgg-api.

[chilly hatch]

when i invite my bot from the dev portal pop up as this

but when I do it from top.gg it just skips it and the bot join the server.

[cobalt sleet]

Is it your bot?

[chilly hatch]

is that meant to happen

[chilly hatch]

yes

[cobalt sleet]

Are you asking for permissions in the invite link?

[chilly hatch]

yes

I just copy and past it so it should be the same

I have try changing it to but still the same

[cobalt sleet]

What's the bot ID?

[chilly hatch]

793734987513856020

is this a bug or is it on my end

[cobalt sleet]

This is what I get when I try to invite it. Something is wrong with your invite link.

[chilly hatch]

ok let me remake it

[rare fable]

When i try to make changes to my bot I get the "Invalid CSRF Token" error and i have refreshed the page about 5 times

any fixes?

[chilly hatch]

@cobalt sleet try now

[cobalt sleet]

Why are you trying to redirect to Discord?

[chilly hatch]

what you mean that the link to the bot?

[cobalt sleet]

Your invite link is using the redirect_uri parameter to redirect to itself

[chilly hatch]

it is ?

how do i stop that then

[cobalt sleet]

Remove the redirect_uri parameter

[chilly hatch]

@cobalt sleet you mean like this https:/discord.com/api/oauth2/authorize?client_id=793734987513856020&permissions=278534417654&scope=bot ?

[cobalt sleet]

Yep

You don't need the /api/

[chilly hatch]

ok but that the link for it already

[cobalt sleet]

Not on top.gg

[chilly hatch]

it the same ?

[cobalt sleet]

Are you sure you saved the page after making those edits?

[chilly hatch]

yes

i just click the invite button

[cobalt sleet]

You don't have the permissions parameter in that URL

[sturdy swan]

please help

I can not modify my bot ui is already there nor delete it!

[cobalt sleet]

https://top.gg/bot/873934226255388673/edit

[sturdy swan]

thx

[proper laurel]

is octave bot safe

chrome was showing some sort of warning

[chilly hatch]

@cobalt sleet updated it still the same not showing permissions still

[hollow trench]

hi

[proper laurel]

that your passowrds and things can get stolen

[cobalt sleet]

As a server owner it's up to you to decide which permissions you grant bots.

[proper laurel]

ahh chrome was giving warning

and when i invited other bots

chrome didnt showed any warning

s

[hollow trench]

is an admin online please i would like to hear when bots will start being reviewed ?

[cobalt sleet]

Queue is currently 1 - 2 weeks

dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[hollow trench]

ok thanks

[proper laurel]

@cobalt sleet the chrome showed warning

that your passowords may get hackeed

[cobalt sleet]

On top.gg's website?

[proper laurel]

on normal octave.gg website

[cobalt sleet]

That's not related to top.gg

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[proper laurel]

octave.gg isnt top.gg :suprise:

LOL sorry

[cobalt sleet]

Yep we can't provide any help or advice for any bot

[sturdy swan]

it's still Mist...

[cobalt sleet]

dbl refreshdata

[hidden root]

@sturdy swan

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[sturdy swan]

and also I don't know why but I was at 63 votes and bah I'm at 3:| it doesn't matter in real life

[hollow trench]

is my bot in queue ?

[cobalt sleet]

You have 22 votes

Votes reset on the 1st day of each month

[cobalt sleet]

Yes it says so in your screenshot

[hollow trench]

ok thanks

[sturdy swan]

okay

[chilly hatch]

@cobalt sleet thanks for the Help I had old cache running that why

[cobalt sleet]

I mean... I did recommend clearing your cache

[sturdy swan]

I put the link without password its walk not and with also it is me who made a mistake or ??? ^^' x)

[rain kestrel]

i dont see anything wrong

[cobalt sleet]

#development and please don't ping mods

[rain kestrel]

ooo

i thought it was development

sorry

i moved it there

[fathom fable]

why this

[raw spear]

hey i have some questions how do i host my discord bot on my own pc

[honest ore]

You Actually Cant Do that But You Can Do Like Temporary Host for test through command prompt terminal or VSC terminal if it is in your pc

[raw spear]

not like that i want like a permenant thing

uk

[lone anvil]

what are you trying to do

[lone anvil]

-support

[wild stone]

@raw spear

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

@raw spear

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[raw spear]

i am in support

[lone anvil]

yes

bruh

[raw spear]

then y is the bot

going crazy on me

[lone anvil]

because you dont seem to be reading the message

[raw spear]

ok one sec let me

[honest ore]

how can i see mine bot has been verified or not from here

?

[lone anvil]

You should get a DM by @hidden root once your bot was reviewed

[honest ore]

ok

[honest ore]

can you help me once again?

[wide spade]

tell the problem probably i can help 👀

[honest ore]

How can i add one of mine developers id in top.gg in mine bot

?

[wide spade]

in edit there will be a section to add co-owner/additional owners

[honest ore]

ok

[fathom fable]

i just visit the webiste

[vapid marsh]

Why i cant add my bot to top.gg?

[sturdy swan]

how change nothing avilable to guild server count?

in top.gg

[mint wadi]

Can you rephrase that?

[tight sable]

when i change the page from 2 to 3 why am i getting this

i cleared cache more than 5 times

[mint wadi]

Promoted discord bot?

[tight sable]

promoted wdym?

[mint wadi]

dbl auctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[mint wadi]

oops wrong one

But yeah short team people pay money in a auction and get boosted in the bot list

[sturdy swan]

i need setup N/A to server count in my bot

[mint wadi]

You need to link the top.gg API to your bot

#topgg-api

[tight sable]

and i have requested for auction access and its been a week

[mint wadi]

and check the pins for that channel

[tight sable]

no update on it

[mint wadi]

Give it time

as a lot of users want access to it

[tight sable]

btw i havent enabled beta features

[mint wadi]

Enabling or disabling beta features does not affect if you see promoted bot's or not

[rain bluff]

if you are ok with the bot taking a lot of your pc's resources, you can actuallly run it

[raw spear]

yeah im ok with that

[rain bluff]

this is the wrong server though

[raw spear]

oh ok

[rain bluff]

dbl wrong server

or something

[raw spear]

is it safe for music bots?

[tight sable]

what i am saying is when i switch between page 1 to 2 its fine and when i switch between 2 -3 then the website changes all of a sudden

[mint wadi]

Please use #development for code related questions please and thank you

[mint wadi]

Hmmmm

Goes form normal to beta?

[tight sable]

yes

[mint wadi]

That is strange

can you record a video or gif of it happening?

[tight sable]

umm wait

[mint wadi]

👍

[full tundra]

i cant add my bot

in top.gg

why is ths happening

[tough terrace]

which server do i have to go once i added the bot

[full tundra]

when i click submit it does nothing

[tough terrace]

@full tundra can u tell

which server do i have to go after i add my bot

[full tundra]

this only

[tough terrace]

ohk

[long ferry]

@full tundra elaborate

[full tundra]

huh?

what to elaborate

[tough terrace]

why my name changed

[long ferry]

Elaborate what happened

[tough terrace]

why did my name change

[long ferry]

Because your name is unmentionable

[full tundra]

well okay

when click on submit after i fill my bot details tag description and other information it does nothing it is not adding it in queu also

[tough terrace]

make it Attackbot as it is my bots name

[tough terrace]

and will i be pinged when my bot is done checking

[tight sable]

@mint wadi

[long ferry]

Caching

[tough terrace]

see what i wrote pls

[raw harness]

Um is it me or does clicking Hindi switch to some other language on Beta?

[tight sable]

i have cleared cache like more than 5 times

[mint wadi]

That is a mood

[tight sable]

what do i do>

[sturdy swan]

I changed my bot name

But in topgg website bot name didn't change

What to do

[jade anchor]

where do i report bugs ?

[rain bluff]

i cant submit my bot again?

[long ferry]

Refresh and try agat

Again

[rain bluff]

ok

[long ferry]

dblrefreshdata

[hidden root]

@sturdy swan

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[sturdy swan]

if I use the evobot GitHub template will I get rejected maybe it makes a difference it's the YouTube api Key And the command prefix will be rejected?

[long ferry]

Yes, unmodified clones are not allowed

feel free to read #rules-and-info

[jade anchor]

where my vote button

[sturdy swan]

Ok

[stoic socket]

Does anyone elses top.gg python thingy like to stop posting server count every 1-2 days?

[toxic zephyr]

Try clearing your cache and refreshing (Ctrl + F5)

[stoic socket]

Mine outputs an error saying about a HTTP error

[zinc swallow]

How can the website have so many issues? A remake of the entire site seems simpler. Just looks like patching.

Also mobile site looks much more appealing than the desktop site, even when in desktop mode on mobile, I see the mobile version.

[rain bluff]

easier said than done

[sturdy swan]

I did it too many times

[zinc swallow]

It's not as hard as you think it is. What is hard is maintaining a site that no longer seems to work.

[lone anvil]

IIRC thats kinda what they did

They had 3 codebases to manage

Redesign (new stuff)
Bot List
Server List

Redesign will replace the bot list + server list codebases completely afaik

[zinc swallow]

Do you know what language they use?

For both the database interaction and the front end?

[lone anvil]

https://stackshare.io/top-gg/top-gg This got shared during the AMA 1-2 months ago

Devs are supposed to focus a lot on fixing site issues (should be easier once the old legacy stuff is gone) during the next few sprints, so we'll see how that goes

[zinc swallow]

Ok thanks!

[tidal wren]

How long does it take until a support mail is answered?

[grand ravine]

ban appeal?

[cobalt sleet]

What did you email us about?

[tidal wren]

Bot ownership transfer

[cobalt sleet]

We can't do that. Even through support emails.

The only way is to have your bot deleted and re-submit with your new account.

[tidal wren]

But I already did that once lmao

[vivid nimbus]

i have a question some one know what music bot can i use ?

[cobalt sleet]

We don't give any help or advice on bots.

Dbl how2search

[hidden root]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[vivid nimbus]

ok sry

[tidal wren]

But if it is getting deleted I guess all ratings will be lost and the page will be unavailable for some time?

[cobalt sleet]

The page will be off the site for the time it takes to get reviewed again. You won't lose any reviews though.

Queue is about a week or two right now.

[cobalt sleet]

If you want to do this please send me a DM with your bot ID. You'll get the same response from the support email (if any) since this is usually handled here instead.

[novel socket]

Hello, On my server it shows 3 creators when there is only one. How can i removed the other 2?

[cobalt sleet]

Not possible right now but when teams are fixed you need to transfer it to one of them.

Dbl team

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[novel socket]

its not a team though its on the server page saying they are the server's creator

[cobalt sleet]

Yes but as the server owner you need to transfer it to a top.gg team entity then add your team members to it.

[novel socket]

ok

[steady ingot]

Hello there. I submitted my security bot for approval. Please evaluate as soon as possible. Thank you. 😊

[grand ravine]

as soon as possible will be in 1 week

just like the rest of the queue

[steady ingot]

[wide spade]

dont cry
in old times the queue was of 1 month

sometimes 2

[mighty viper]

Why arent all the reviews showing up?

[proper laurel]

how can i sync alll permissons with a category

TELL ME THE BOT NAME IF NEEDED

[zinc oracle]

dblwrongserver

[hidden root]

@proper laurel

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[zinc oracle]

likely just a cache issue

[quartz garnet]

I can't able to login in to the site it kept saying 500 intetnal server error or something

[mighty viper]

like it says based on # reviews but the actual review doesnt show up

[zinc oracle]

still, likely just a cache issue

[mighty viper]

alr

[wicked wyvern]

btw..how does voting rewards thingy works
is their some api documentation?

[lapis charm]

when are bot going to be accepted again? waiting for a week now

[zinc oracle]

you handle rewards via webhooks.
https://docs.top.gg/resources/webhooks/

for more help use #topgg-api

[hidden root]

@lapis charm

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[wicked wyvern]

oh ty

[quartz garnet]

Can someone help me ?

I can't able to login into the site and it's kept redirecting me to home page when I complete the authorise part

[grand ravine]

reload the page

[quartz garnet]

It's been 30 mins and I've reloaded the site like 50time or more

I'm Frustrated rn

[long ferry]

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[long ferry]

The discord part with the 500 is not our issue

[true smelt]

what is Winning Bid

[grand ravine]

an auction where you are the highest bidder

[true smelt]

hm

Where do I use my top.gg vote credit?

[grand ravine]

auctions

[true smelt]

where

[grand ravine]

@vagrant wigeon tag pls

[reef yacht]

xd

[winter walrus]

dbl auctions

[hidden root]

@true smelt

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[grand ravine]

oh, revs can do it too

[true smelt]

ty

[fervent night]

no

[jovial gulch]

@cyan flint

[fervent night]

not real

im waiting for my discord bot to get approved

[jagged fox]

Hello can anyone tell me that after delete my bot from top.gg be it's not delete + when I click on delete again error comming 404

[lime cosmos]

i edited my server on topgg and it wont save

[jagged fox]

https://media.discordapp.net/attachments/264445053596991498/888419636054478908/Record_2021-09-17-19-09-55.mp4

[long ferry]

dblissues

[hidden root]

@lime cosmos

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[lime cosmos]

it is saying its saved but it isnt showing up when i look on the server page

[lime cosmos]

oh

[sturdy swan]

caching

[plush wharf]

Guys how do I get my bot approved

[jagged fox]

Moderator pls see

My

Error

Hello can anyone tell me that after delete my bot from top.gg be it's not delete + when I click on delete again error comming 404

https://media.discordapp.net/attachments/264445053596991498/888419636054478908/Record_2021-09-17-19-09-55.mp4

[fringe relic]

bro

[jagged fox]

Support anyone help

Me

Hello can anyone tell me that after delete my bot from top.gg be it's not delete + when I click on delete again error comming 404

https://media.discordapp.net/attachments/264445053596991498/888419636054478908/Record_2021-09-17-19-09-55.mp4

[lime cosmos]

ok so jus clear my cache ?

[cobalt sleet]

I haven't watched the video but I imagine you need to clear your cache

Also @jagged fox please stop spamming. You have posted the same issue here three times and in #general too. Have some patience.

[lime cosmos]

it still didn't save what i added

gonna give it a hour and see what happens tho

[long ferry]

Caching issue, logout and back in, then clear cache

[barren jasper]

xd

[sturdy swan]

For some reason i can't vote for the bot on the website i search it on Google and it won't work what's happening?

I get redirected to the discord site saying i need to download it from the play store when i have

[long ferry]

Pretty sure that's not top.gg related

[sturdy swan]

It is

I did it on top.gg

And it won't work

So i joined to get some answers

I tried to vote for Pokemeow on top.gg but it said login the usual and then i get redirected to the discord site

[long ferry]

"redirected to the discord site"?

Read pins please

[sturdy swan]

Yes

Okay

Okay ty

But then i try to refresh on mobile and it doesn't work

Figured it out i can but it still won't work

So what do i do

[south trellis]

how to show servercount in top.gg

[blissful monolith]

Dbl servercount

[south trellis]

top.gg

[blissful monolith]

To have your bot's server count displayed on Top.gg, please read the documentation (https://docs.top.gg/) on server/shard posting. https://docs.top.gg/

[broken glade]

I'm not able to authorise when I login. I know there is a problem with signing in but this is different to what I've experienced earlier

[sturdy swan]

Same

[south trellis]

api.setStats(serverCount);```

[sturdy swan]

It then it redirects me to the discord site and i refresh and i did all that stuff and it won't work

[south trellis]

i dont understand this

[sturdy swan]

I'm having alot of problems

So i can't vote for Pokemeow on top.gg on the website it's self and i did a refresh i cleared my brower cache I'm confused what's going on

And it redirects still to the site

[long ferry]

dblcacheclear

[hidden root]

@sturdy swan

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

I'm on mobile

So i can't do CTRL+F5

Oh i see

Wait oh no

I didn't mean to clear cookies

I'm such a clown

[quasi badger]

hi

whats up

im new here

[lone anvil]

-support @quasi badger

[wild stone]

@quasi badger

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

@quasi badger

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[fervent night]

how long does it take for a discord bot to be approved on top.gg

[quasi badger]

idk

not sure

[lone anvil]

about a week right now

[fervent night]

dam

[sturdy swan]

Where can I see my bot in top gg profile? It’s not approved or declined

[cyan sail]

If you did not receive a direct message from Watcher, you may be able to find out if your bot was declined or accepted by going to our Discord server and pressing CTRL + F on your keyboard and inputting “in:#mod-logs BOT_ID_HERE”. Replace “BOT_ID_HERE” with your bot’s user ID.

[long ferry]

it was declined

[sturdy swan]

guys I applied for it today

[sturdy swan]

886585227110125648 bot id, no results

[cyan sail]

-botinfo 886585227110125648

[wild stone]

That bot wasn't found

That bot wasn't found

[cyan sail]

¯_(ツ)_/¯

[long ferry]

dblbotcommands

[hidden root]

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

[tidal wren]

How to delete a team?

[atomic garnet]

can i transfer the bot to another account because the account disabled?

[zinc swallow]

how to see the new re-design?

[gloomy shell]

You cannot

[misty rivet]

poggers

[bronze vessel]

hi, someone explain to me how I can put my bot on top.gg?

[winter walrus]

https://top.gg/bot/new

[bronze vessel]

thanks

[shrewd bloom]

open top.gg, scroll all the way to the bottom, enable beta features, then refresh ^^

[zinc swallow]

thanks 🙂

didnt do it but refreshed and now I got it lol

looks nice damn

[sturdy swan]

Someone explain what this is

[cobalt sleet]

https://top.gg

[quasi badger]

whats that

[tribal garden]

Hey, is search still bugged? Cause my bot has 1.18k votes, and the gaming tag, but doesn't show up?

[cobalt sleet]

dblissues

[hidden root]

@tribal garden

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[tribal garden]

Ah, ok. Thanks

Also, 404 page is still on old design.

[worldly reef]

delete button not working

[zinc oracle]

Some pages haven't been updated

[old vine]

Blockquotes aren't themed on dark theme

[balmy ravine]

Will you finally be able to reply to user comments and it not just load for an hour?

[ornate tinsel]

@acoustic wren do you have any intentions on fixing up the known bugs that have been on the site for over a year, or is Redesign the top priority right now?

[vapid marsh]

I cant add my bot to top.gg

[acoustic wren]

Great question Raven, we are planning to work on the site issues and known bugs. Part of the delay has been that our team was very small and under-resourced. We've been spending time to hire, onboard, and grow our team. We made a decision prioritize the redesign (and tackle associated bugs) so that our team will only have to fix/maintain 1 code base instead of 3.

[sturdy swan]

-botinfo 884425382722420737

[wild stone]

Please include a bot mention or ID

Please include a bot mention or ID

[sturdy swan]

by popular demand can you also fix your site pretty please?

[vapid marsh]

-botinfo 882668659619803206

[wild stone]

Shad

Bot info

ID

882668659619803206

Username

Shad

Discriminator

undefined

Short Description

Always shad-ing.

Library

undefined

Prefix

?s

Total Upvotes

2

Monthly Upvotes

2

Server Count

No server count

Owner(s)

@vapid marsh

Links

Invite | Support Server

Shad

Bot info

ID

882668659619803206

Username

Shad

Discriminator

undefined

Short Description

Always shad-ing.

Library

undefined

Prefix

?s

Total Upvotes

2

Monthly Upvotes

2

Server Count

No server count

Owner(s)

@vapid marsh

Links

Invite | Support Server

[meager cape]

-botinfo 625363818968776705

[wild stone]

Minecord

Bot info

ID

625363818968776705

Username

Minecord

Discriminator

5231

Short Description

Major Overhaul! A fun minecraft themed bot where you can mine ores, fight powerful bosses, farm crops, and tons more!

Library

discord.js

Prefix

m!

Total Upvotes

446180

Monthly Upvotes

15200

Server Count

33688 Servers

Owner(s)

@obtuse forum

Links

Invite | Support Server

Minecord

Bot info

ID

625363818968776705

Username

Minecord

Discriminator

5231

Short Description

Major Overhaul! A fun minecraft themed bot where you can mine ores, fight powerful bosses, farm crops, and tons more!

Library

discord.js

Prefix

m!

Total Upvotes

446180

Monthly Upvotes

15200

Server Count

33688 Servers

Owner(s)

@obtuse forum

Links

Invite | Support Server

[ornate tinsel]

Yea, some of the teams issues have been there for over a year now…

[sturdy swan]

isnt there a bot use channel or something

how do i get a confirmation if my bot is approved or not

[ornate tinsel]

You get a dm

[sturdy swan]

or even better, go check yourself sometimes, shouldn't be too hard

[vapid marsh]

How do i get my bot verified?

[sturdy swan]

ohh ok thanks 🙂

[long ferry]

dblbotcommands

[hidden root]

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

[meager cape]

Bruh my bot was declined for api abuse, but it was accidental api abuse so now I gotta wait another week

[tidal light]

-botinfo 887786807272562708

[wild stone]

Coconut Box

Bot info

ID

887786807272562708

Username

Coconut Box

Discriminator

0330

Short Description

A self-create bot by SteZero

Library

undefined

Prefix

Total Upvotes

0

Monthly Upvotes

0

Server Count

No server count

Owner(s)

@tidal light

Links

Invite | Support Server

Coconut Box

Bot info

ID

887786807272562708

Username

Coconut Box

Discriminator

0330

Short Description

A self-create bot by SteZero

Library

undefined

Prefix

Total Upvotes

0

Monthly Upvotes

0

Server Count

No server count

Owner(s)

@tidal light

Links

Invite | Support Server

[thick wren]

yea also there are a lot of bugs in the redesign

[sturdy swan]

-botinfo 884425382722420737

#commands deadass

don't you see it says support

[long ferry]

dblbotcommands

[hidden root]

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

[long ferry]

once again

use appropriate channels

[tribal garden]

Refresh again. Takes 2 or 3 tries

[small mica]

@acoustic wren hey, the i18n on site is broken. Can you please point that out to the devs, should be a small fix.

Here, when I selected Hindi (India), I see Indonesian instead of Hindi.

[tribal garden]

Top.gg might be getting hit with a lot of traffic.

[sturdy swan]

they dont even know how to read no?

[acoustic wren]

Thank you, will flag!

[small mica]

[sweet orchid]

onde aparece se o bot foi verificado

ou não? iam brazilian (pt-br)

[cobalt sleet]

This is a known issue

[bitter hemlock]

Hello ! I can't create a new announcement, error 403. :c
{"translationId":"errors.unauthorized","message":"Unauthorized"}

[worldly reef]

NOT ABLE TO EDIT ANNOUNCEMENTS

[worldly reef]

whole announcement part broken (create, edit, delete)

[cobalt sleet]

Announcements aren't working as intended right now. The team is aware and it'll get fixed soon!

[bitter hemlock]

Thanks for your response.

[sturdy swan]

ok and

[eager breach]

no one dmed me abt the adv

[long ferry]

adv?

[regal gull]

hi i'm trying to edit my bot in top.gg
but i'm getting this error
Your form contained some validation errors

[long ferry]

go through your fields

make sure you're meeting all requirements

[regal gull]

yeah the problem is, that there is no red field

like there is no red line under any field

[cobalt sleet]

Is your short description under 140 characters and you long description over 300 characters?

[regal gull]

ok so nvm i fixed the problem, but there is another thing that is weird...
my bot's name at first was Brevity but i changed it to Whaffle right now, when i search Whaffle i don't see my bot, but when i search Brevity i see my bot, with Whaffle as it's name

[quartz willow]

ooop hindi and indonesian use the same abbreviation thanks for pointing that one out

[long ferry]

dbliuss

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[cobalt sleet]

I did let yall know about this a couple of weeks ago. I added it to Trello just now.

[steady oak]

My bot has been accepted to Topgg? (Six\™)

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[quartz garnet]

It's been like this from morning

I can't able to login to top.gg

[zinc oracle]

refresh after logging in

[quartz garnet]

Can someone help me ?

[quartz garnet]

I've tried

Not working

[regal gull]

and where can i report the problems ?

[quartz garnet]

Opps, now working thanks dude

[long ferry]

https://github.com/top-gg/issues

[small mica]

Yeah... hi is the ISO code for Hindi.

[quartz willow]

[small mica]

And id for indonesian

[hidden oak]

As anybody looked at those damned auction applications? It's been nearly 2 freaking months.

[misty rivet]

pog

[tropic heart]

my friend has wrong prefix for his bot but still approved on top.gg, a user report his bot on top.gg, what will happen with him ?

[zinc oracle]

just edit the bot page to have the correct prefix

[sturdy swan]

Site issues tho

[tropic heart]

but what will happen with him if not edit ?

[sturdy swan]

Hey, why when i click on "View" button and my screen turn on white and nothing nr happens?

[gray flax]

Hey

can we use multiple bots credit to bid for only a bot ?

[zinc oracle]

tbh, the mod handling the report will probably just edit it for them.
if not, the owner will be informed and requested to change it. if they dont it will be removed from top.gg

[gray flax]

or we can use server credit to bid for a bot ?

or others server ? please anwser me

[zinc oracle]

yeah, you should be able to use credit for other bots in auctions

[tropic heart]

ty

[sturdy swan]

@zinc oracle See my problem please

[zinc oracle]

try clearing cache

dblclearcache -d

kek

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[cobalt sleet]

cacheclear

[gray flax]

can I use my server bid to support my bot

I have 2 servers which always have 100+ votes / month

and I want to use that all credits for my only bot

[sturdy swan]

@zinc oracle Is the same

My screen is white again

[long ferry]

what page

what browser

more info please

[sturdy swan]

Random bot page, (happens on every bot

[sturdy swan]

Chrome

[long ferry]

not a "random bot page", what bot page

disable any extensions, try a different browser

[sturdy swan]

To each one by opening it

[long ferry]

give an example

[sturdy swan]

And to say, I'm from a phone, from a computer I have no problem

[toxic cliff]

i cant log in?

[sturdy swan]

+1

[long ferry]

dblpins

[hidden root]

@toxic cliff

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[long ferry]

Try a different browser then

[toxic cliff]

oh, thanks :)

yep worked 👍

[long ferry]

Am not able to reproduce it marto

[cedar tree]

hey i got a question

why does my bot not show up when i search it

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[toxic cliff]

was it accepted yet?

[cedar tree]

i cleared cache and everything

[long ferry]

see above

[cedar tree]

yep, i can access it through the link but not when i search for it

[long ferry]

again, see above

[toxic cliff]

oh well try edit the description wait 10 minutes and check again

[cedar tree]

thank youu

[sturdy swan]

I try from "Opera touch" and it became the same

[long ferry]

cant help then otherwise

[sturdy swan]

why :(

This problem has been with me for many months, and I thought it was from my site obviously not

hi pls help me i cant add my bot on top.gg

im redirected to the authorise page

after i authorise i get redirected to the same authorise page

authorised 10+ times but still being redirected to authorise page

[zinc oracle]

refresh after you login

[sturdy swan]

i did

@long ferry Do you want a video clip?

[sturdy swan]

it redirects to the authorise page

@zinc oracle I tried from another browser but the problem is the same

[shadow frigate]

Ive been trying to report a comment for like an hour and it does not work

[zinc oracle]

hmm, im not sure then

[shadow frigate]

the moment i refresh it goes back to being unreported and the comments i try leaving also do not show up

[zinc oracle]

go to the topgg home page and then refresh after logging in

[zinc oracle]

probably cache related, once you hit report dont report again as youll just unreport it

[shadow frigate]

how do +i know if it is reported or unreported now...

if it never loads

[shadow frigate]

i tried this already

and it was pointless

[sturdy swan]

im logged in on the home page, but if i try to add bot it still asks to authorise

@zinc oracle @long ferry I made a video, where to send it?

[long ferry]

just send it here

but if it does work on another browser, no clue

just send the url of one page you're visiting

[sturdy swan]

But it's a YouTube video because it's very big

[shadow frigate]

?

[sturdy swan]

pls help me

i reloaded like 10 times

@long ferry https://youtube.com/shorts/wVF72M-cT-g?feature=share

[nova sentinel]

ads do not seem to be loading right now

[long ferry]

open it through your normal browser

[sturdy swan]

(Sorry for the quality I just didn't set up the recorder)

[long ferry]

like manually open chrome

not through google search

[sturdy swan]

I tried, it's the same

[long ferry]

show the other version then

[sturdy swan]

Ok

[long ferry]

because I otherwise have no clue what the issue is

[shadow frigate]

try pc view mode to see if it works that way(?

[long ferry]

loading indefinitely, could you possibly wait a few minutes and see if it responds with a cloudflare error

[sturdy swan]

https://youtube.com/shorts/Ka2bwEhj9Io?feature=share

[shadow frigate]

wait but it does load

but then dissapears

[sturdy swan]

Yes

That's right

[shadow frigate]

btwn chrome outdated

[sturdy swan]

outdated?

[shadow frigate]

yeah+

[sturdy swan]

Yes

[shadow frigate]

yeah that means it is outdated

[sturdy swan]

I need to update it : D

[shadow frigate]

check if that works

[winter field]

how do i edit my bot on the new topgg page

[shadow frigate]

login and click the edit button

[sturdy swan]

I tried from another browser and it doesn't work, it's not from that

[long ferry]

update your chrome just incase

[shadow frigate]

try if using PC View mode makes it not just dissapear

that may help find what exactly the issue is(?

[long ferry]

try it in pc view mode then

[sturdy swan]

I've tried, it doesn't work

[long ferry]

since thats the old design, could be the case

[shadow frigate]

does the same?