support

[queen crest]

Help

[grand ravine]

Bruh

Look right below general vc

[void bobcat]

i tried adding server, it redirected here
https://top.gg/servers/new?error=oauth-error
any reason why..

[grand ravine]

Known issue, check pins

[queen crest]

But it's not showing on main screen

Like my old acounnt

[grand ravine]

This is not related to top.gg at all

[kind halo]

i already have 100 votes, but i havent get $15, is it correct?

[grand ravine]

You sure you hit 100?

(this month)

[kind halo]

yep

[coral reef]

Dm me your server link

Give it a minute

[kind halo]

umm its a bot, not a server

ok

[coral reef]

Or refresh cache

[kind halo]

refresh data??

[coral reef]

Most likely the server link is invalid

Dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[kind halo]

oh wait wut the page changed

lol

[grand ravine]

Beta theme, yes

[fervent bobcat]

whats the avg time rn

ok

cool

[kind halo]

i cleared, but not shown yet, i need to wait?

[coral reef]

Give it time

[kind halo]

ok

[coral reef]

You need to be apart of auctions before you’ll even be able to use them in the first place

Dblauctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[kind halo]

uh ok

[last veldt]

how do i get a checkmark on my bot? i have 4 bots that are approved but they dont have a check mark next to the bots name, like the DSL bot does.

why is that?

[sturdy swan]

they are approved for top.gg not for discord

🤦‍♂️

[last veldt]

[queen crest]

Its not showing

Iwant to go there

[grand ravine]

Errr...what is that supposed to be?

[queen crest]

But this is my second acount

[grand ravine]

Definitely not a top.gg thing

[queen crest]

Can you help

[grand ravine]

Nope

[queen crest]

I forget password

Of that acounnt

In this acount its showing @ sign

Pls can you go there

And join that server and send me link of that server

Can you do

Pls

[coral reef]

dblnotdiscord

[hidden root]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[coral reef]

@queen crest

Ask in another channel please.

Ty

[queen crest]

Ok

In which channel

[coral reef]

#general maybe someone can help but not here

We aren't discord support

[near python]

how long does it take for Top.gg to approve ur submit for adding ur bot to top.gg?

[pliant mauve]

dbl upto

[hidden root]

@near python

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[low stag]

When will my bot will get approved?

[rain glade]

How we will get a message?

that the bot is approved

???

[low stag]

@rain glade from watcher bot

[rain glade]

oh ok

thanks

[hasty rivet]

hi i applied in the add bot

how can i know if it gotted accepted

[hollow escarp]

hello

i cant add my server

it shows oauth error

[ebon sluice]

can i get nqn support server link?

[rain pendant]

Question, Does top.gg "shadow ban" bot listing? I've been searching my bot's name directly with it never showing up in any search queries i've tried

[low stag]

No mods

Breh

[hasty rivet]

anyone?

how can i know if my bot got accepted

[rain pendant]

#support message

Read this @hasty rivet

[hollow escarp]

how do i add my server? it shows oauth error

[hasty rivet]

thx

[sturdy swan]

hi

[solemn temple]

I cant login when I try just goes right back to login button (on website)

[sturdy swan]

hm

[dense gazelle]

Can someone please tell me how to invite the octave bot?

[cobalt sleet]

I believe the owner removed it from the site

[cobalt sleet]

Dblpins

[hidden root]

@solemn temple

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[cobalt sleet]

That's a known site issue and will be fixed soon

[cobalt sleet]

Dbl issues

[hidden root]

@rain pendant

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[dense gazelle]

Then any other good music bot?

[cobalt sleet]

Dbl how2search

[hidden root]

@dense gazelle

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[dense gazelle]

Um I'm asking what are the good music bots out there

[cobalt sleet]

You can search the site ^

We don't give recommendations here

[dense gazelle]

Ok thx

[rain wedge]

hmm

[sturdy swan]

what is the waiting time

i submitted my bot

1 week back

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[storm musk]

till when my bot will approve?

last time my bot declined dude to repl problem

;-;

[cobalt sleet]

See above

[woeful horizon]

How to fix top.gg log out every few days? and reminders getting reset

[storm musk]

ye same

[cobalt sleet]

Logout is just your session expiring. Reminders might be a bit buggy right now. It's a known site issue.

[sturdy swan]

how can I see how many servers my bot is in

[woeful horizon]

is there a way to keep seesion?

sometime it shows that im login but when the ads is finish it show error

not login*

[cobalt sleet]

#development

[cobalt sleet]

Best way to check before watching the add is to refresh the page.

That way you don't get to the end of the ad before getting the error message. It'll prompt you to log in straight away.

[woeful horizon]

ok thanks

[dense axle]

Hii

[hushed pewter]

Is there any method of checking the current queue status of bot approval?

[dense axle]

Guys

[cobalt sleet]

No way to check queue position. Queue is between 1 to 2 weeks.

[hushed pewter]

ah okay, thanks!

[sturdy swan]

when will my bot approve

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[grim elm]

I'm getting an error whenever I run the bot:

Traceback (most recent call last):
  File "main.py", line 9, in <module>
    import discord, os, shutil, asyncio, json, topgg, aiohttp, time
  File "/opt/virtualenvs/python3/lib/python3.8/site-packages/topgg/__init__.py", line 24, in <module>
    from .client import DBLClient
  File "/opt/virtualenvs/python3/lib/python3.8/site-packages/topgg/client.py", line 36, in <module>
    from discord.ext.commands.bot import BotBase
ModuleNotFoundError: No module named 'discord.ext.commands.bot'```

[long ferry]

#development

[uneven obsidian]

i cant redeem this why

@cobalt sleet help me out

[stiff plank]

edit desc bot on site is not works?

[pliant gale]

hello

actually I wanted to report a problem

I wanted to add a bot to top.gg

[light oak]

😂

[uneven obsidian]

:/

[light oak]

@cobalt sleet plz reset my name

[pliant gale]

but, whenever I click on Add Bot, it asks me to verify my account, and even after clicking Authorize, It shows me the same thing again and again, and I am never able to add a bot

[hushed quail]

Does replying to a review still not work or am I wrong?

please ping

[dense patrol]

How do I delete a team?

[scenic fossil]

so uh

i don't have a role to see some stuff.

idk but im prlly blind

[light quiver]

its been 1 week

but my bot is not approved

[scenic fossil]

it took mine a month

stop being impatient

[last vine]

refresh after logging in in top.gg

[light quiver]

😫

[pliant gale]

already tried those things

[scenic fossil]

log in

wait for a few,

and refresh

works for me

[last vine]

but mine came after refreshing the page

[pliant gale]

are you talking to me?

[scenic fossil]

ye

[pliant gale]

yeah, idk why it is not happening with me

[last vine]

try refreshing your web browser

[pliant gale]

yeah, but nothing happened

[pliant gale]

or maybe use another browser

[last vine]

yeah ur wish

[pliant gale]

hmm, lets try

[frail dome]

How can i unlooping bass?

[last vine]

but it should work

[scenic fossil]

wdym

[frail dome]

im a new user with bass

[scenic fossil]

oh

[last vine]

bass?

[scenic fossil]

for music bot?

[frail dome]

ya

[scenic fossil]

uh

hm

ok

idk

[frail dome]

ok

ty

[scenic fossil]

i made my own and never had that problem

[frail dome]

ok

[scenic fossil]

or just do -loop

[sturdy swan]

@frail dome you are in the wrong server

[scenic fossil]

and it should turn off

thats all I can say

[last vine]

but Popular music bots are getting closed

[frail dome]

ok

ty

[scenic fossil]

yeah, i have a private one

might upload to top.gg

and see if it will get taken down

[last vine]

noiice

[unkempt notch]

Will top.gg continue to support music bots on the list?

[sturdy swan]

currently yes

[celest dust]

some random guy (id 877163639465992303) dmmed me and tried to get me to download a token grabber and then literally just admit after i called them out

if u check their last messages in this server theyre trying to get ppl to download it too to check their "sChOol aPp"

[dense patrol]

Is there a way to give a role to people who have voted for the server?

[cobalt sleet]

Thanks for reporting

[sturdy swan]

Hi! I keep logging in to top.gg to list my bot except it just wont log me in.

[cobalt sleet]

Dblpins

[hidden root]

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[sturdy swan]

also i have a question

so is there a way to check the discord Bots ive listed, When i click on my name i only see my servers

[devout dew]

Hello@sturdy swan

[sturdy swan]

hi
?

Hello

Hey

[cobalt sleet]

Bots appear on your profile once they've been approved.

[devout dew]

Hi

[cobalt sleet]

Dbl support

[hidden root]

@devout dew

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[polar plume]

When I type pm!new in the channel I want to start a poll in it just enters that command as text

[cobalt sleet]

Dblwrongserver

[hidden root]

@polar plume

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[polar plume]

ok

[sturdy swan]

Hey, So i tried to put my bot up on top.gg except it said it was already there, I tried to search it up: Not there, Checked my profile: Not there

[cobalt sleet]

Dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[primal plinth]

I submitted my bot 4 or 5 days ago. I checked back on it and it says "403, page not found." I looked in the mod-log channel and it doesn't mention anything about my bot and it was not even declined. Any help?

[elfin sand]

I am not getting access to auctions,it has Been 2 months, please help.

[cobalt sleet]

Please make sure you're logged in when viewing your bot page or refresh it. Your bot is in the queue.

[cobalt sleet]

There's no ETA for auctions access. Mods don't have any access to auctions approval.

[elfin sand]

I have waited for 2 months 😔

[final prism]

Why my bot isn't approved yet

I checked that after so many days

And i saw it is pending now also :/

[primal plinth]

You just have to wait

[final prism]

Hm

[primal plinth]

Top.GG has a lot of bots pending

[final prism]

How long it will take? C

Oo

k

[primal plinth]

Ask a mod because they know how much time it takes for the queue

[final prism]

k

[cobalt sleet]

Dblupto

[hidden root]

@final prism

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[barren obsidian]

hi, where do I go to play oWo bot?

[cobalt sleet]

dblwrongserver

[hidden root]

@barren obsidian

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[maiden heath]

Robertoo

[sturdy swan]

Hey can I apply for verification of my bot on discord again after rejection ?

Not in top gg , I m asking for verified bot sign

[cobalt sleet]

dblverifybot

[hidden root]

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

[quiet otter]

dblverifybot

[craggy carbon]

dblverifybot

[flat fossil]

LOL only special people can use those commands

[last vine]

Only moderators*

[sturdy swan]

only brs and mods*

[flat fossil]

Only special people*

[last vine]

Lol

I thought my bot was approved when I saw a ping from this server

[sturdy swan]

hi'

[flat fossil]

Was it approved?

[last vine]

nope Just done submiting yesterday

Thats what I was wondering

[flat fossil]

Oh LOL it takes an estimated time of a week

[last vine]

Like how can they approve so fast

[last vine]

yeah ik

[flat fossil]

Also ping is for decline too...

[last vine]

we get dm if it is aproved right?

[flat fossil]

Yes from @hidden root

[last vine]

kk

[true smelt]

dblcredits

@hidden root

[long ferry]

staff only

[frozen temple]

Hi guys, someone know how the Gastracker works? I tried the command !gas but nothing appears

[long ferry]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[true smelt]

ty

[long ferry]

dblwrongserver

[hidden root]

@frozen temple

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[frozen temple]

Thank you

[true smelt]

#auctions-welcome

[long ferry]

You do not have access to that channel

[true smelt]

okok

[hoary flax]

huh i got ping

lmao

[true smelt]

what is Winning Bid

[bright gust]

i changed my bot avatar and i got this with no avatar how can i fix it ?

[last vine]

refresh

There will be a refresh button in creator controls

[bright gust]

ok i will try it

[wide spade]

when will logs channel come back

👀

[bright gust]

i worked thanks

[last vine]

np

[sturdy swan]

<@&695153281105920070>

WHY IS MY BOT DECLINED

AND WHAT I HAVE NAME NELLY FOR MY BOT

HE IS THE ONLY ON THE DISCORD

can you read

I HATE YOU TOP.GG

BXE

IM LEVAING

BYE I HATE AND ILL DO EXPOSE ON CHANNEL

Bye

leave already man

[wide spade]

when kids use discord 😂

[last vine]

but only mac reviewing bots?

[flat fossil]

xD why did they get angry they could have jjst changed the name

And they didn't leave

[sturdy swan]

Yeah thta bich will pay

Also

What ® mean?

[last vine]

but that kinda rude tho

[sturdy swan]

Im angry

[last vine]

registered

[last vine]

cooldown

[sturdy swan]

What abt ©

[last vine]

you can re submit the bot

[last vine]

copyright I think

[sturdy swan]

™?

[last vine]

Trade Mark

[sturdy swan]

So when u use it u own that

[last vine]

yeah

[sturdy swan]

What ® does mean

Ik registered but why u use it

[last vine]

Like if any name is registered then that symbol is used
anyother cannot use it

[sturdy swan]

Ok ty i need taht

[flat fossil]

Ohhhh poor baby angry 👶
Oh poor babu

[last vine]

np

[fathom fable]

dm ads

[flat fossil]

@cyan flint

[cyan flint]

id?

[flat fossil]

@fathom fable

[fathom fable]

wait a min

[cyan flint]

[fathom fable]

805025667673882625

[cyan flint]

tysm

[fathom fable]

np

[nova prawn]

hi

[robust hamlet]

we have a bot and willing to share it on top.gg after the English version update however i just noticed there's a different bot with our same bot language who has the same commands as our bot(games, etc) as our premium commands
would that cause any issues to us applying our bot on top.gg? shall we report the other bot somewhere?

[flat fossil]

That would cause issues

Since top gg doesn't allow unmodified copies of other bots

[robust hamlet]

and if we had proof that they're the ones who copied us?

[flat fossil]

That you could report them and their bot would be taken down

From the site

[robust hamlet]

where

ty

[last vine]

On their bot page

there will be a report option

u can report there

[robust hamlet]

much appreciated

[last vine]

👍

[bitter hemlock]

Hello, Application error on the website :c

[kind halo]

how can i claim this? (what appt o use or smth)

[flat fossil]

Well hello there

[last vine]

available at the start of next month*

[kind halo]

(what app to use or smth)

[long ferry]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[last vine]

I was about to say this

to ping mods

[kind halo]

ok

[tender surge]

If I make changes to the bot's info while in the queue, does it reset its place?

[last vine]

yep

[long ferry]

Wrong

@tender surge it doesn't

[last vine]

It will

[tender surge]

👀

[long ferry]

It won't reset your queue position

[last vine]

for me it changed

[vale crown]

I'm pretty sure the Moderator knows the correct answer, lol.

[flat fossil]

Nope

Number one rule of this server mods are always wrong

[long ferry]

Nope it doesn't reset, deleting your bot and resubmitting does reset it, but making edits to it doesn't

[flat fossil]

Rule number 2 is always disrespect mods

[last vine]

Info changes right

[hasty mantle]

Hey question, did the API change a few days ago? My voting doesnt work anymore

[long ferry]

Elaborate

[tender surge]

Thanks! Does it matter that when I submitted it I wasn't in the server? (Now I am and it hasn't been approved yet)

[long ferry]

Nah doesn't matter

[vale crown]

What's the current ETA for bots being added?

[tender surge]

Alright, so I'll just be getting the DM when it is approved

[last vine]

I have edited my info yesterday tho after submiting and it got edited

[hasty mantle]

2 days ago, when people went voting for my bot, the events when a user votes doesnt trigger anymore, now i look at the docs / API and it seems like some stuff changed

[long ferry]

Editing a bot does edit it, that's correct

But it does not reset your queue position

[long ferry]

Possibly something related to your webhook then

[last vine]

No Not talking about queue position

[hasty mantle]

weird

[long ferry]

dblupto

[hidden root]

@vale crown

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[vale crown]

Cheers.

[last vine]

But info will be updated right

[long ferry]

That's what DaBestIvos question was referring to

[last vine]

my understanding problem

[long ferry]

Might update, might not, refer to site issues

[vale crown]

Jesus Christ, that's a lot of bots.

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[wide spade]

when will logs channels come back

👀

[flat fossil]

#mod-logs

[long ferry]

Once that exploit is fixed, no eta regarding that

[sturdy swan]

hello

my bot cant showing in search

[tender surge]

By the way, does creating teams work?

I'm clicking the "Submit" button and nothing is happening

[sturdy swan]

I need support

pls

[flat fossil]

Tell us what you need don't just say I need help

[sturdy swan]

I went to add a server in top.gg , my server and its always redirects to the same page and it tells oauth error

[flat fossil]

Check pins

[sturdy swan]

tysm

[daring hill]

My bot got approved but I can't find it in the top.gg searcb

[sturdy swan]

it does that again

[flat fossil]

Check pins

[tender surge]

Hey, I can't create a team. When I click "Submit," nothing happens.

[sturdy swan]

pls help

i went to add server

i clicked on my server

and 403 forbidden

@flat fossil'\

[flat fossil]

@cyan flint

[cyan flint]

i cant help rn

[placid salmon]

The order for the discord listings seems to be wrong, theres servers with like 0 votes above ones that have hundreds

[sturdy swan]

hello

my bot get 40 votes

just add in top.gg

still cant came in trending page

zzzz

my help

forbidden

i have no nsfw channels too

[cunning owl]

Your bot’s page will only be available after it’s approval

[flat fossil]

They tried to add a server

[sturdy swan]

i tried to add server

welp

@cunning owl

welp welp

this

hello my bot have 40 votes in top.gg in approve 30 min

still cant come in trending page

[daring hill]

Is there like a delay for the bot to be listed after it is approved

[sturdy swan]

hmm

[cunning owl]

Read the pinned messages.
The issue is listed which means it’s known.

[sturdy swan]

so now i have no way to add my server

right

brah i cant reply to a review cause the review system is bugged

[sturdy swan]

UwU top.gg having srs issues

@sturdy swan the review system has been like this over a month and they still didnt fix it

@cyan flint

[sturdy swan]

lol

[long ferry]

dblissues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

Fix wen

[long ferry]

Read above

[sturdy swan]

Whenever i click Add >Discordot>Oauth2 it takes me to do Oauth2 again and again

help pls

[flat fossil]

read the above

[golden coyote]

I can't login with my dev portal
It redirect to same page again

[noble hawk]

hi Guys

[forest briar]

@cyan palm why we not getting pings when we submit a bot?

[sturdy swan]

logs are hidden

thats why

[forest briar]

Oh

[regal orchid]

how to put gif emojis in long description?

[cyan palm]

Bots' long descriptions support HTML, CSS and markdown so you can use these add gifs to your bot description

[regal orchid]

ok ty.

[regal orchid]

we cant add creators in top.gg from edit option?

[hidden crescent]

Hello when I change the bot invite url is not updated

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[regal orchid]

we cant add creators in top.gg from edit option?

[long ferry]

Correct, consider using teams

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[regal orchid]

nvm

[last vine]

Do we need to re submit the bot again when bot goes offline during testing

Or just make the bot online is enough?

[rain bluff]

if they reject your bot for oflfine you have to queue again

[last vine]

Ok

[fluid nest]

Dumb question, but was there a guy named bean who worked here? Cause I think I saw him from a different server.

[rain bluff]

hi, its been more than a week since i submitted my bot and the ETA when i submitted was about 6 days so can someone please check if the bot is, infact, in queue>

[flat fossil]

You wilk get a ping in #mod-logs or a dm from @hidden root and you also have to remember it's an estimated time not specific

[rain bluff]

i will get a ping when its approved, but how would i know if its in the queue or not

[flat fossil]

@cyan flint

[rain bluff]

umm i dont think pinging mods is a good idea, but thanks

[sturdy swan]

your bot is ofcource is still in the queue, just wait patiently

[last vine]

Like after you submit your bot It's automatically added to queue

[light oak]

[light oak]

😂

[rain bluff]

teams is broken isnt it

[sturdy swan]

It does dm you for that though

[rain bluff]

oof it didnt

[regal orchid]

team is fixed , invite your friend then refresh the page it will be invited

[rain bluff]

woooooooo yeaaaa

ok thanks

[last vine]

yes but who said it dm's you for submiting a bot

[regal orchid]

np.

[sturdy swan]

It dmed me when I submitted

[last vine]

oh

It did not for me

[sturdy swan]

dms off i guess

[last vine]

nope

[sturdy swan]

it does not ping you in mod log when you submit btw

it only dms you

[last vine]

yeah

But no dm from the bot

[sturdy swan]

and the #logs channel which pinged for EVERYTHING got removed

[rain bluff]

WAIT WHAT

881862674051391499 THIS BOT PAGE JUST DISAPPEARED

from my account

why

[sturdy swan]

declined

oof

check mod log

wait it's not there

[regal orchid]

do anyone know how to off beta mode?

[rain bluff]

nope

it isnt in mod log

[sturdy swan]

try relogging

[rain bluff]

did

[sturdy swan]

clear your cache

if all fails ping a mod

[last vine]

when declined you get a ping from top.gg

[regal orchid]

help me.

[rain bluff]

@cyan flint why did my bot page disappear

without any notice

nothing in mod logs either

https://top.gg/user/881861601756577832
it was connected to this account

[long ferry]

You're not logged in then

[sturdy swan]

It 404s when I click the team

[long ferry]

You cannot view an unapproved bot, only you can yourself

[rain bluff]

i am, check it

[rain bluff]

i know that lol

it used to show your bot hasnt been approved yet

it doesnt, now

it gives a 404

881862674051391499 this is the bot id

[long ferry]

Because you're trying to view the profile of a bot, which doesn't make sense

The ID is a bot

[rain bluff]

no

[sturdy swan]

/user/botid is wrong
/bot/botid is correct

[last vine]

yeah

instead of user keep bot

[rain bluff]

oh, wait... it isnt connected to my account now, but when i go to https://top.gg/bot/881862674051391499, it comes up?

wut

[sturdy swan]

It shows me 403

So it's still in queue

[last vine]

It says 403

[sturdy swan]

Are you sure it's the correct account

[long ferry]

Just directly go to your bot then

[rain bluff]

yep

[regal orchid]

how can i turn off beta mode in top.gg?

[rain bluff]

yea i guess that works

[long ferry]

You can't after enabling it, unless you use a cookie editor

[regal orchid]

ookay.

i want to turn off it

[tender surge]

@long ferry Hey. I can't create teams. Pressing the "Submit" button doesn't do anything.

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[tender surge]

No potential fix?

I tried clearing cookies and all of that.

[rain bluff]

new problem in website?

[coral reef]

If your bot isn’t approved it doesn’t show up there.

[rain bluff]

it used to.

[coral reef]

No potential fix atm

[tender surge]

Hm

[coral reef]

Doesn’t anymore

[rain bluff]

oh ok

[daring hill]

Am I allowed to change the name of my bot if it is approved

[tender surge]

Do these sort of bugs tend to be fixed quickly?

[grand ravine]

approved yes, verified no

[daring hill]

like vertifed on discord you can't change it

[grand ravine]

yes, once you get verified you're stuck to whatever name it had

[rain bluff]

the bot queue is growing faster than bots are accepted, which means that new bots will never get approved at this rate lol

[bronze silo]

I can't get developer's control on the new update of top.gg website.

[rain bluff]

go to top.gg/bot/<botid>

with the account

ofc

[bronze silo]

already there with my acc

[grand ravine]

your place in the queue is independent of queue growth

also it's only 1 week currently

[rain bluff]

ikik

[grand linden]

403 Forbidden on edit page

[rain bluff]

talking about queue growth though

[rain bluff]

ughh

maybe check in #mod-logs ?

[grand ravine]

queue growth isn't constant, so it balances itself

revs are working hard on it

[grand linden]

uh nono, the bot is still on top.gg, just get 403 when trying going on the edit page

[sturdy swan]

there are literal queue speedruns

I wonder why iara doesn't just use an auto clicker to decline everything

[grand ravine]

known issue, check pins

[sturdy swan]

👀

[scenic fossil]

hi

[coral reef]

No eta

[tender surge]

Hm, alright

[noble dagger]

Is uptimerobot allowed?

(not using that for glitch tho)

[sturdy swan]

@noble dagger mods don't care what you use to host your bot

you just need to keep the bot online all the time

[bronze silo]

Can anyone help? I need the option of referesh data

[grand ravine]

actually

they do care if you use glitch

[noble dagger]

what does this mean then?

[noble dagger]

oh

[grand ravine]

since it's breaking their tos which also breaks top.gg tos

[last vine]

https://top.gg/bot/ (your bot id here)

[sturdy swan]

@last vine umm that conversation ended fifteen minutes ago

[sturdy swan]

Use something else like Replit

[last vine]

I sent for this

[sturdy swan]

Glitch stinks

[last vine]

Use repl.it and uptime robot

[noble dagger]

I don't use glitch or uptimerobot. Just asked to clarify.

[sturdy swan]

ping them/reply to their message

[last vine]

@bronze silo

[noble dagger]

Also how do they know that the bot is hosted in glitch?

[bronze silo]

where is the refresh data option

[nocturne robin]

Hi I updated the description of my bot like 3-4 hours ago, but it is not updated

[last vine]

logined with correct account right

[bronze silo]

yes

[last vine]

in creators controls u need to refresh it

[grand ravine]

people report, dev leaks it or glitch bans the bot

[nocturne robin]

I refreshed it

[noble dagger]

oh

[last vine]

maybe site issues

[bronze silo]

And for me I can't even see that sector

[nocturne robin]

It was updated in my laptop but it still shows the previous description on my phone

[sturdy swan]

Or the description contains the bot website link that has a .glitch.me domain

[sturdy swan]

music bots

[nocturne robin]

Ya that happened to me too, press refresh button in chrome to see it

[barren dune]

Why can't I create an announcement?
http://cdn.minerpl.xyz/WpYBTX0shk.png

[bronze silo]

got in now

thanks

[sturdy swan]

@barren dune read the channel pins

[bronze silo]

that's my answer

[nocturne robin]

Np

[last vine]

ping any mod and ask

[grand ravine]

top.gg doesn't even need to worry abt music bots since youtube himself is hunting them with C&D threats

[bronze silo]

nintendo solved it

[last vine]

ok

[nocturne robin]

idc about that rn, my bot isn’t that popular

[last vine]

yeah youtube only targets popular music bots

[grand ravine]

if you use youtube api, they already have you on their list

since they have a history of every single request to it

not here, #general

[nocturne robin]

Nice I don’t think they have time to trace every single bot

[nocturne robin]

Oh ok sry

[bronze silo]

I refreshed data, still my name didn't get updated.

[grand ravine]

ctrl + f5

that's caching

[hazy pecan]

When I type Kyla on top.gg it doesn't write anything (my bot approved)

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[hazy pecan]

I don't understand what is written there.

[sturdy swan]

@hazy pecan let me summarise it for you

top.gg is dying
please wait for the team to fix it

im trying to add my bot on top.gg but i got this error : Invalid CSRF

@sturdy swan #support message

oh

ok

[umbral kindle]

by any chance command of playing music is NSFW?

[hazy pecan]

What's the problem?

[umbral kindle]

Somebody answer me?

[fringe relic]

depends on what you play

[grand ravine]

playing no, but if you show thumbnail that might be nsfw

afaik they dont consider nsfw text or sound

only images

[umbral kindle]

But recently my bot didn't show any NSFW image

[grand ravine]

does your music command show tumbnails?

[umbral kindle]

Yes, but my bot was only on servers I know of, and it didn't show any NSFW images

[zinc oracle]

contact the reviewer that denied your bot

[umbral kindle]

How can I do this?

[cobalt sleet]

@vagrant wigeon

That's who to DM

[umbral kindle]

Hm, okay

[sturdy swan]

It has whole bot info command

Help too

;-;

[long ferry]

Dm them

[sturdy swan]

Yeah did they replied

I've been waiting for my bot to be verified for 2 weeks ._.

[long ferry]

Few minutes ago*

[sturdy swan]

no

[long ferry]

Yes

[sturdy swan]

Long ago I put it

And I just edited it

[long ferry]

You have to wait again if your bot gets declined

[sturdy swan]

.,_.

And who takes care of that?

..

[long ferry]

Takes care of what?

[sturdy swan]

mmm

To verify the bots

[long ferry]

Reviewers

[sturdy swan]

You are one?

[long ferry]

Yes?

[sturdy swan]

Can you review my bot?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[misty sparrow]

This is not how it works lol

[sturdy swan]

._.

[misty sparrow]

You are not alone in the world

Other people want their bot to be reviewed too

[sturdy swan]

._.

there is no a audit log ?

[long ferry]

There's a logs channel, which is temporarily hidden

[balmy harbor]

How to add someone as a dev to my bot

on the top.gg page

plus considering some vid thumbnails can be NSFW is it a good idea not to show them?

[cobalt sleet]

Yes

We decline bots that do this

[cobalt sleet]

You need to use teams

Dbl team

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[balmy harbor]

So team is the only way?

[cobalt sleet]

Yep

And teams don't work right now. Please check the pins for more information.

[balmy harbor]

But there is a music bot in about 20k servers on top,gg

it shows the thumbnail aswell

So whom do i report it to?

[grand ravine]

they probably filter it tho

youtube for example has SafeSearch

although they probably use nsfw detection on the bot side too

[cobalt sleet]

If you know it shows nsfw thumbnails you can click "report" on the bot's page and provide evidence.

[balmy harbor]

i just did

searched a nsfw vid

and played it

[umbral kindle]

@tacit zodiac

[cobalt sleet]

Ok feel free to report it if it posts nsfw images in chat

[balmy harbor]

reported

[coral reef]

Why did you need to ping him?

[cobalt sleet]

Trying to DM him I think

[balmy harbor]

oof

https://tenor.com/view/holzkopf-einholzkopf-ping-discord-ping-gif-18109511

[cobalt sleet]

Dbl support

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sage garden]

Hi 👋🏻

@cobalt sleet

[balmy harbor]

Alright, sorry.

[shut axle]

https://youtu.be/NotNnLhg7Qo

[winter walrus]

use this channel if you need help regarding top.gg stuffs only, ty

[bitter hemlock]

Full error : "Application error: a client-side exception has occurred (developer guidance)." when I clear all cookies. And he work 👍🏽
Can't vote, yees.

[loud ocean]

Hey, if you are in the team of a bot, why cant you select the bot to advertise? https://usagi.移动/S60KCs

or is it made that only the owner can?

[long ferry]

Only the owner

[loud ocean]

alright, thanks

[sturdy swan]

I just checked someone had given a bad review, deliberately how can I remove it

[ashen lark]

hi

[sturdy swan]

Hi?

It's support

Please go to #general

[ashen lark]

oh

[sturdy swan]

Yeah

I just checked someone had given a bad review on my server page, deliberately how can I remove it

[loud ocean]

no need to spam it lol

[sturdy swan]

no one replying

[sleek bane]

Press "report" and wait for a staff member to review the report

[sturdy swan]

Okay thanks

Done

One more issue

There are over 10 creators shown on webiste, but most of them has left staff team

How can I remove them from creators list

[cobalt sleet]

Only way is to transfer it to a team. Please check the pins for more information about current issues with teams.

[sturdy swan]

Imma make a team rn then

Thanks

[sick haven]

Is the visible queue coming back at some point?

[cobalt sleet]

The team is working on fixing logs

[sturdy swan]

Does the team name visible at server page?

And how much time will it take to get updated, any guess?

[cobalt sleet]

It updates straight away. You just have to clear your cache.

[sturdy swan]

I created a team in my account but how do I update it or add it to server

I mean next step

[wide gorge]

hello! i just added the bot to the my server but how do i make it discoverable to others

[cobalt sleet]

Dbladdserver

[hidden root]

@wide gorge

How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

[sturdy swan]

I created a team in my account but how do I update it or add it to server
I am inviting people to team too

[cobalt sleet]

Please read the pins for issues related to teams right now.

[nimble quarry]

Hey

@cobalt sleet

[cobalt sleet]

Sorry I meant #development, my bad. Also please don't ping staff for development questions.

[nimble quarry]

Hh no problème thanks brother

[sturdy swan]

pls help me

[cobalt sleet]

dblissues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[unique canyon]

Hi there! I want to see a bot on the top.gg page but in all bots I get this error. How do I fix it?

[umbral harbor]

Im also getting that error when trying to view my bot

[cobalt sleet]

Looks like the site is having issues right now

[sturdy swan]

According to pins, teams doesn't seem to work on server page :((

[sturdy swan]

I dont find my problem in pinned msg wht should i do ?

[unique canyon]

Ok, well I hope you solve it, have a nice day.

[sturdy swan]

Then can how can I edit creators list, there are over 10 creators on my server page

Should I delete and make new server page? 😭😭

[cobalt sleet]

The team has been notified. Please try again later!

[unique canyon]

Thanks

[cobalt sleet]

Team is working on it now

[unique canyon]

I just wanted to ask how my bot was doing since it goes 2 days and they don't verify it :c

[cobalt sleet]

Queue is about 1 - 2 weeks currently. Please continue being patient. Your bot will be reviewed soon.

[sturdy swan]

?

[sturdy swan]

?

when i go to vote its shows me this

[cobalt sleet]

#site-status

[sturdy swan]

thx

[cobalt sleet]

@sturdy swan please stop dotposting

[sturdy swan]

According to pins, teams doesn't seem to work on server page :((

[sturdy swan]

@cobalt sleet

[cobalt sleet]

Correct

[sturdy swan]

Then can how can I edit creators list, there are over 10 creators on my server page

[cobalt sleet]

What's your problem?

[sturdy swan]

Should I delete and make new server page? 😭 😭

[cobalt sleet]

Wait until teams get fixed

[sturdy swan]

Btw I am waiting since one month 😐

[sturdy swan]

When i go to do an anoucement its shows me that We couldn't save your anoucement, try again later

[sturdy swan]

Can I do this ?

Altho I don't wanna lose votes

And reviews:-:

[cobalt sleet]

It's a known site issue

[sturdy swan]

Isn't there any other way? To solve it

[lone anvil]

Not really

[sturdy swan]

oop

[sturdy swan]

Can I do this?

Also does star reviews matter ?

[cobalt sleet]

dblupto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

One guy deliberately gave 1 star review..

[lone anvil]

It doesn't matter in regards to ranking etc.

but if users see a low average star rating, they may not bother with joining

[sturdy swan]

Oh okay

the web got error 404 everywhere

bruhh

Ty marco

I might go with delete page option and make new one

[lapis charm]

perfect

[sturdy swan]

Check #site-status

[cobalt sleet]

#site-status

[haughty elm]

!P راب

[sturdy swan]

huh i didnt understund

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

i dont find

[potent storm]

why isnt the invite link to my bot being updated

[long ferry]

read above

[sturdy swan]

can someone help me without responding me with this dblissues

[long ferry]

there isn't much else to say except that it is a current issue on top.gg

[sturdy swan]

but like i dont find my issues in the pined msg

[long ferry]

it is an ongoing issue though

just not mentioned there

[void hedge]

I’m on my phone in a different server and I keep trying to do $ actionadventure , does it work for any of you guys?

[long ferry]

dblwrongserver @void hedge

[hidden root]

@void hedge

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[void hedge]

Sowwy

[pure kindle]

Hello, I have a bot on my discord developer portal, and a person wants to purchase my bot. I'm not sure how to completely move my bot to his developer portal, does anyone know how to do this?

[long ferry]

not related to top.gg unfortunately

you could ask in discord.gg/discord-developers

[pure kindle]

Oh ok, appreciate it

[remote flare]

@vagrant wigeon My bot was online, or it is now atleast

[zinc oracle]

dm them

[remote flare]

Okay

ty

[sturdy swan]

Hi

[harsh agate]

Hi, I am unable to add my server to avail of your voting feature.
Can anyone help?

[boreal shell]

Hi, I recently reported a developer trying to lower my bot's rating, their comments were deleted by the moderation team, but he's back to making nonsense comments again, Can someone from the Topgg team please take a stand?

[soft bronze]

I applied to get an advertisement on the site with the points I took when I reached 100 votes, but I didn't get any response, it's been a month @long ferry @cobalt sleet

[long ferry]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[long ferry]

theres no eta for auction applications

[soft bronze]

@long ferry I didn't get any response from them

[long ferry]

see above

[soft bronze]

I have read it all, I submitted a month ago and I applied several times and I did not get any response

[long ferry]

theres no eta for auction applications

[soft bronze]

I submitted on my bot

[boreal shell]

@long ferry

[long ferry]

report it if it violates our review guidelines

[long ferry]

There is NO ESTIMATED TIME for auction applications

[errant copper]

are we allowed to add style to change the background?

i use html

[cobalt sleet]

Yep!

[errant copper]

but uh i think its kinda bugged-

[cobalt sleet]

As long as you don't hide or change any top.gg branding or ads you can customise your page as you like.

[errant copper]

k but how do i fix this?

[cobalt sleet]

You can ask for help in #development

[errant copper]

oh alr thx-

[storm scroll]

the Teams is not working again

[cobalt sleet]

Teams haven't been working for a while.

[storm scroll]

🛌 aww man

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[tepid prism]

What are vote credits?

[long ferry]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[tepid prism]

Oh

[floral moth]

How to coding on mobile?

[harsh agate]

Hi, I am unable to add my server to avail of your voting feature.
Can anyone help?

[dull belfry]

how i can publish my bot in top.gg and what time ti wait for it?

[lucid briar]

https://top.gg/bot/new and check pins

[lucid briar]

wdym

[dull belfry]

I made a request, how long is it?

[lucid briar]

check pins

[dull belfry]

From where

[lucid briar]

dbl pins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[harsh agate]

People are able to vote online via TOPgg for particular discord servers, right?
I seem to be unable to add my server to it

[lucid briar]

i dont understand what you're getting at- is this an issue related to voting or can you not add your server to top.gg?

[harsh agate]

Unable to add my server to top.gg

[lucid briar]

why

what error are you getting

[harsh agate]

Actually, it seems that I have added it.
But I'm unable to vote

[lucid briar]

hmmm

are other people able to vote?

[dull belfry]

I submitted an application yesterday, how long will it take?

[lucid briar]

how many times do you want me to say "check the pins"

[long ferry]

never added anything under your id

whats your server id

[harsh agate]

I'll check.
I was trying to set it up first before I mentioned it to the community.

I'll be right back.
Thanks for the help

[sturdy swan]

hello I am unable to access my bot on top.gg

Why am I able to edit one of my bots on Top.GG but for the other bot I can't

[last vine]

https://top.gg/bot/ (your bot I'd here)

[sturdy swan]

For my bot where I can edit it I get this which is fine

For the other one it doesn't work and I get this

[last vine]

Try refreshing page

[sturdy swan]

Okay

Oh-it's there now

Interesting

[last vine]

alr

[sturdy swan]

No

[last vine]

wdym?

[sturdy swan]

I unable to get edit option here

[last vine]

Try refreshing page

[elfin kernel]

clear cache (ctrl + f5)

[sturdy swan]

okay

[grand ravine]

ctrl

[elfin kernel]

oh sry

[last vine]

@grand ravine your bot is approved?

[grand ravine]

yes?

[last vine]

When did u submit?

Just asking

[grand ravine]

1 year and around 2 months ago

[last vine]

U sure?

[grand ravine]

no, but it's around 1 year and 2 months

[last vine]

What

[grand ravine]

why tho?

[last vine]

Omg

Patience level

[grand ravine]

???

are you asking review time?

[last vine]

Just curious to know

[last vine]

Yeah

[elfin kernel]

bout 1w

[grand ravine]

currently it's around 1 week

[last vine]

Oh

I thought your bot took 1yr to review

[grand ravine]

well, u asked when I submit not how much it took

[last vine]

Yeah

I am poor at english

Sorry

[dense briar]

So im trying to log into top.gg, but everytime I authorize and log in with discord it doesn't actually log me in.
I can just keep clicking the login button and it doesn't do anything.

[cobalt sleet]

Dbl pins

[hidden root]

@dense briar

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[dense briar]

Thanks! I'll try that.

Well that worked.

Appreciate the help!

[cobalt sleet]

No problem!

[dense briar]

Finally got my first bot into a production ready state :)
Can't wait to see if people want to use it.

[queen owl]

it's been 4 days, can you finally FIX these announcements?????

or at least give any ETA

imo its high-priority case since it affects all users

[last vine]

@cobalt sleet I can still edit bot codes tho it is queue right?

[cobalt sleet]

Yep

[last vine]

Ok thanks

[sturdy swan]

If I change the description of the bot from the developer portal, will it be changed on the top gg or no ?

[cobalt sleet]

Nope. You'll have to update it manually on top.gg if your bot is already published

[sturdy swan]

my bot published today .

[cobalt sleet]

Yep. You have to update your description yourself on top.gg after adding your bot to the site. It only detects the description when you submit it using the client ID.

After you submit your bot it's up to you to update the description yourself.

[sturdy swan]

Ok, but will the bot be reviewed again or will the change only be made without review?

[long ferry]

Changing something on your bot page does not require re-reviewal

[sturdy swan]

OK bro thank you

What is this nickname

[mighty viper]

How is review report processed, what qualifies for it

[cobalt sleet]

Dbl zendesk review guidelines

[hidden root]

Top.gg Support

Guidelines
Review Guidelines