support

[sharp vault]

There is something about it in the pinned messages

[drifting pecan]

there is a javascript error

every time I click that shows up in the console

[sharp vault]

status 429 means too many requests. Thats weird

At least for the HTTP error 429

[long ferry]

@drifting pecan clear cache and try again

Otherwise wait a bit

[drifting pecan]

I just did that but its the same as before

[long ferry]

Then try again later

429 as already mentioned means being ratelimited, could be the main cause

[drifting pecan]

alright

[spice thorn]

Hey! Just looking at some help in regards to setting up the currency bot on my discord?

[long ferry]

dblwrongserver @spice thorn

[hidden root]

@spice thorn

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

whats the prefix

[coral reef]

For @small lantern ?

[sturdy swan]

ye

[coral reef]

It doesn't have one

-ping

[small lantern]

Pong!

[coral reef]

is the only command

Everything else is done from the site.

[sturdy swan]

oh ok

i added the bot

and i cant go to the dashboard

[coral reef]

https://top.gg/servers/new

[sturdy swan]

Ah its good

[queen owl]

keeps loading smh

now my bot page died

[sturdy swan]

timed out

[queen owl]

nah its just not loading

[sturdy swan]

Slow site

[vapid ruin]

site is broken rn

rip

[queen owl]

man

again

[vapid ruin]

sad day

[sturdy swan]

Nice game you're playing

[vapid ruin]

hehehe

my favorite game

[sturdy swan]

I can't blame you for it the game is just cash grab

[queen owl]

I think topgg backend needs to be FULLY rewritten

[vapid ruin]

factsss

[queen owl]

Since it has issues with everything

Voting, caching, loading

I'm getting 504s on server count updates every 10 mins

[sturdy swan]

Europe?

[queen owl]

3 (4)

[queen owl]

Finland yeah

[sturdy swan]

where's the server located?

[queen owl]

if youre about hosting plae

finland

[sturdy swan]

local family pc

?

[queen owl]

Nope lol

Im russian

server is in finland

and its not a server issue 100%

[sturdy swan]

oh damn

What does NiB mean

on ram

[queen owl]

MiB

is 64gb of RAM

[normal warren]

someone knows how to upload a server to top gg

[sturdy swan]

1 mib is 64gb of ram?

[queen owl]

no

64411MiB is 64gb

[sturdy swan]

oo

okay

[dense root]

Hi the hodl bot, dont work this command "Graph pvuusd " in my channel

only with pvu doesnt work

[coral reef]

dblwrongserver

[hidden root]

@dense root

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[dense root]

yes but doesnt work

[coral reef]

I can't help you with that.

[dense root]

this is the discord for top gg bots

[coral reef]

No it is the support server for top.gg

Not for the bots on top.gg

[dense root]

can send a message to the creator of hodl ? to repair the invite link? thanks

[sturdy swan]

Should add prefix commands

for easier use

just an idea

[coral reef]

They aren't needed, everything can be done through the dashboard

[sturdy swan]

It's hard to navigate tho

Can anyone help with this?

[coral reef]

dblzendesk how to setup autoroles

[hidden root]

I couldn't find any articles with those arguments

[coral reef]

oops

dblzendesk How to setup role rewards on DSL

[hidden root]

Top.gg Support

How to use Top.gg
How to setup role rewards on DSL

[coral reef]

Read the article I made on role rewards.

[sturdy swan]

Wow, I am so dumb I forgot the bot needs to be above the role I want to reward users.

[sturdy swan]

@coral reef Thanks.

[coral reef]

Np

[velvet ledge]

i get my bot verified but i still not having the bot on the website top.gg

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[queen owl]

@limpid shadow sorry for the ping, but is backend having some issues again?? #general message

I'm getting errors or unauthorized on most of actions I do, for example announcement posts

Token is being passed tho

Tried to clean cache and cookies - nope

[compact needle]

I can't vote

the webpage didn't event load on desktop

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[compact needle]

cool so while you send that to everyone who sends a message in this channel

I signed in on desktop via incognito

and yet got the same error as above when voting

[coral reef]

Then your going to have to wait for a fix.

[compact needle]

it's like we're talking to a void in this channel

[coral reef]

Nothing we can do for you right now sorry

[compact needle]

we're telling you of new things but is it even being recorded

[coral reef]

Yes

We have a running list of issues on the site.

[compact needle]

yeah it's not on the list of issues

[long ferry]

The team is already made aware of these ongoing issues you're facing and are actively working on it. We ask you to be patient during this time.

[compact needle]

could you pass feedback for a request of a channel that states the current outage issue that is present for some users

being told to look at a pinned message that was last updated on the 9th isn't current

if you had a channel that showed the error people could go, oh that's me

then not waste their time in support

and instead just react or something

[long ferry]

The pinned message gets updated once we either add new issues to it or a already present issue has been fixed.

[sturdy swan]

I'm not able to add the bot, do you know how to solve it

?

[compact needle]

^ this is what pinned messages could be used for instead

[zinc oracle]

pins are typically only for long term issues. odds are the person responsible for site issues pin wont be on until after its solved anyway

[long ferry]

That's why we have this channel and #502193464054644737, they could be:

• Confused on how to submit a bot to our site and need assistance
• is facing an issue with our site that causes them to be unable to submit their bot

They could also be referring to something entirely outside of top.gg, such as trying to add a bot from our site to their server, as we cannot look into their mind to see what they're referring to, a pin would be unnecessary in this case

@sturdy swan can you elaborate what issue you're facing?

[daring rock]

Just reload the page because you need to log in

That's what occurs for me

[compact needle]

[daring rock]

Yeah, it occurs for my Firefox webpage

So I just reload

And then log in

And then vote

[compact needle]

I did all those steps and it still came up with the same error on two devices

[daring rock]

Eff

[compact needle]

and on two browsers too

so that's like 4 times in total

[daring rock]

Does it freeze

When you try to relaod

[long ferry]

Again if you're unable to vote, it is very likely associated with the current site issues we're experiencing. Nothing much we can do for you except waiting for when these issues are fixed.

[compact needle]

on my main browser it does just infinite loop

which I think is some caching issue
otherwise it freezes when voting with

Oh no! Something went horribly wrong when sending your vote. Please try again!

thanks Hamogus, again my feedback would be to make this clear in an announcement channel publicly for live issues
would solve 50% of users that get annoyed

[long ferry]

Trust me, even if we did that, people won't bother reading that. This is confirmed by us having active outages in #site-status and people still asking why the site isn't working

A pinned message and referring them to there is the best solution than people bothering to read a channel

[compact needle]

#site-status looks like a feature update channel
that's like saying the discord status website is used for the discord blog

[daring rock]

So you went to the search bar and reloaded the link

Just making sure

Because that's what I physically had to do

[sturdy swan]

when I go to add the bot, it says: this bot has been flagged by our anti-spam system for abusive behavior pending review and currently cannot be added to any additional servers

[daring rock]

[compact needle]

I actually appreciate you trying to do support, it's admirable

but sadly it's not working

hope you have a nice day

[daring rock]

Okay np

[sturdy swan]

when I go to add the bot, it says: this bot has been flagged by our anti-spam system for abusive behavior pending review and currently cannot be added to any additional servers.
what do i do?

[long ferry]

We cannot help with that unfortunately, reach out to the bot developers instead

[sturdy swan]

:/

[sturdy swan]

I'm having an issue with the website where I can no longer edit my bot's page. My ID hasn't changed, but my name has. Is there a way for me to migrate ownership of the page?

[long ferry]

Could I get the bot id you're referring to?

[sturdy swan]

Yeah, give me just a sec

iab 597183583790301199

owned by me with id 222201805088620544

[long ferry]

Could you elaborate what's keeping you from editing it? Are you encountering any errors?

[sturdy swan]

The edit button simply doesn't appear. Let me ss real quick

[long ferry]

Could you try accessing /edit by adding it to your url of your bot page? It should allow you to edit then

Currently aware of visual issues regarding permissions, though the actual permissions to edit your bot should still be functional

[sturdy swan]

I am able to edit by using /edit, thanks!

[long ferry]

Otherwise you could try clearing cache and see if these buttons appear

[sturdy swan]

I'll give that a shot too rq

looks like accessing /edit updated the owner and thus my access

[long ferry]

Yup was a visual issue then, glad I could help

[sturdy swan]

Thanks so much :)

[placid wolf]

Hi, I can't load pages on Firefox

[long ferry]

Can you elaborate?

[placid wolf]

The home page (just top.gg) loads, but whenever I try to load onto any other page like a bot, it just doesn't load

I'm now getting this message

[ionic mirage]

Why does it keep saying Your application is not public - my bot can be invited to servers.-.

[bitter slate]

How can I join the official dank memer discord

Is it possible to get unbanned from dank memer official server

[placid wolf]

Thats not down to top.gg, thats down to the dank memer team

[round jasper]

d

[sweet grove]

Hey, how much time does it take for the bot to appear in the search results once accepted?

[mint wadi]

dblupto

[hidden root]

@sweet grove

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[rain wedge]

[sweet grove]

I mean, it already was approved, I got a DM from the bot saying so, it just doesn't appear when I search

Unless there's something I'm missing

[mint wadi]

What is your bot's name?

[sweet grove]

Crunchy π

[rain wedge]

hmm

pro bot name

[mint wadi]

Can't find your bot are you sure it was approved not declined?

[mint wadi]

Hmm

[sweet grove]

maybe something about the new changes to the website ?

[mint wadi]

It has been approved give it a couple days and if it's not fixed send a message again

[sweet grove]

Sure thing, tnx for the help

[mint wadi]

No problem 😄

[vale thicket]

The description of my bot does not work, in the ed and preview it works correctly, but when I give it to confirm, it is not seen. Bot ID: 685589459257000015

[echo mauve]

what are vote credits?

[sturdy swan]

@echo mauve points

[echo mauve]

What do they do and how do i use them

[sturdy swan]

dblcredits

[hidden root]

@echo mauve

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[sturdy swan]

Read above

[echo mauve]

Oh lord

[echo mauve]

Are the winning bids a set amount or

does it fluctuate depending on the demand

[sturdy swan]

Winning big = highest big

works as any auction does

[echo mauve]

Ah so like people without much bid gets drowned out

[sturdy swan]

Since the program is in the testing phase I cannot go too far into detail, if you wish you can apply to become an auctions tester in order to be able to use the credits

[echo mauve]

Alright but if I dont get accepted does that mean I won't be able to

[sturdy swan]

If you aren't in the program you are unable to use the credits

[echo mauve]

program?

[sturdy swan]

The auction testers program

[echo mauve]

Ah Alright

thanks

[vale thicket]

Help pls

[dusty monolith]

What happens with my team when fifa 22 comes out

Does it reset do I get my value back?

[odd dust]

on the website, i login but when it redirects me, it shows to login again. tried 4-5 times

[still grove]

Excuse me sir

Can you please give me an approx time of when will Skyla be tested

My bot name is Skyla

[coral reef]

Dblpins

[hidden root]

@odd dust

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[coral reef]

Dblupto

[hidden root]

@still grove

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[coral reef]

Dblwrongserver

[hidden root]

@dusty monolith

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[coral reef]

Dblissues

[hidden root]

@vale thicket

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[coral reef]

Sorry was away for a minute 😅

[odd dust]

ok thats cool its fine rn

[rain pendant]

I'm unable to log into the site. Stuck in a redirect loop

[frail locust]

How do I access my teams?

[coral reef]

Dblpins

[hidden root]

@rain pendant

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[coral reef]

Your profile page

[sturdy swan]

Jow to setup bots on discord ?

*how

[pearl musk]

Can someone help me add my server to top.gg? When I login and click "Add", I select my server, invite @small lantern, but then what? I don't see anywhere to edit my server's ad page or anything.

[sturdy swan]

i can't login in top.gg website

[pearl musk]

There's nothing under "Manage your existing servers" either

[slender igloo]

Hello, my main discord account is banned from this server because it was hacked, but now I have it back. Is it possible to remove the ban on it?

[frail locust]

Yes I cannot find it there although i created one

[wanton sparrow]

what is vote credits ?

[daring crane]

I'll receive a ping if my bot get accepted or denied right

[wanton sparrow]

you will receive a dm from @hidden root id your bot is accepted or denied

[daring crane]

Oky ty

[pliant mauve]

dbl credits

[hidden root]

@wanton sparrow

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[jaunty tundra]

Its been 3 weeks since my bot was verified on top.gg and it still doesnt appear when I search for it

[sturdy swan]

If we change our bot's name after it get verify will the verify sign disappear ??

[hollow trellis]

after your bot is verified by discord you wont be able to change its name

[sturdy swan]

Oh

It's not showing my bot

[cobalt sleet]

Dbl issues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[limpid ledge]

Hello my bot votes havent been getting through lately is it only me or are a lot of people having the same issue

[daring hill]

Hey

I submited my bot a week ago

no review yet?

[delicate jetty]

Why have my bot a rare profel

[cobalt sleet]

Dblrefreshdata

[hidden root]

@delicate jetty

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[cobalt sleet]

Hey! Queue is currently a little longer than a week but it shouldn't be much longer for you now!

[daring hill]

Thanks

[sturdy swan]

A few months ago my server was on top.gg and after a while we got raided really badly and without thinking I revoked every single invite link including dbl, now it’s been revamped new name and all, I tried adding it to top.gg but when my friends click the link it says 404 forbidden or something. Is there a way to fix this because it’s not letting me change anything

[cobalt sleet]

1. Clear your cache.
2. Invite the DSL bot to your server: https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1
3. Go to https://top.gg/servers/me and click "edit" on the server.
4. Fill out the information. Once you've done that, click save.
5. Clear your cache again and reload your profile. Your server should be published.
   💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

[oblique tiger]

How do I get bot developer role here if I’m on a team for a current bot 🤖 on top gg

I just don’t own the listing

[cobalt sleet]

Bot developer role is for bot owners afaik

[oblique tiger]

Darn

Even if I maintain the current development of the bot?

[cobalt sleet]

Yep. Doesn't make any difference.

[sturdy swan]

THANK YOU

[narrow void]

its not letting me add my server to top.gg even tho i did all the steps

[dreamy terrace]

Hey Guys!! Would someone tell me how to add sample images for bot commands on bot page in top.gg ?

[cobalt sleet]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources: https://www.markdownguide.org/basic-syntax/

[cobalt sleet]

1. Clear your cache.
2. Invite the DSL bot to your server: https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1
3. Go to https://top.gg/servers/me and click "edit" on the server.
4. Fill out the information. Once you've done that, click save.
5. Clear your cache again and reload your profile. Your server should be published.
   💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

[dreamy terrace]

Arigato!!!

[south island]

my bot doesnt show up in search bar and its been 10 hours since it got approved - ive tried to edit it just like the pin says but ends up fixing nothing

[long ferry]

Then it won't work, wait until the issue is fixed

[south island]

oh ok so its gonna get fixed

?

[long ferry]

Yes, there's no eta

[south island]

ok thank you!

[queen owl]

@limpid shadow any ETA on announcements fix?

Error changed but still not working

[cobalt sleet]

Does refreshing the page not fix it?

[queen owl]

nope

[cobalt sleet]

Rip

[queen owl]

incognito gives same shit as well

[daring crane]

Why it shows three owner on my server page when only me owns it

[long ferry]

These are users on your server with manage server permissions

If not, then

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[daring crane]

Oky got it

[last vine]

I have got a problem when I run a command in my server the bot is responding but in other server It's not responding

How can i fix it?

[cobalt sleet]

Dbl wrongserver

[hidden root]

@last vine

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

It says to run the help command to setup the YT bot, whats the prefix for youtube bot

[cobalt sleet]

Dbl wrongserver

[hidden root]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

when will #logs comeback?

[cobalt sleet]

No ETA but it is being worked on. Just not high priority with the site rollout.

[delicate jetty]

That is didn't work

[sturdy swan]

oh ok

ty

[cobalt sleet]

Clear your cache

[delicate jetty]

Oh it work

Thanks

[sturdy swan]

Can you tell me upto which date bot approval queue came to? If you can

i am just curious about it

[cobalt sleet]

Queue is over a week right now. Your bot should be reviewed soon.

[sturdy swan]

ok ty

[frank aspen]

How do I get my (BOT) to verified by the administrators?

[versed silo]

it will be

just wait

[frank aspen]

[faint cradle]

i re applied my bot but it isnt verified yet :/

[cobalt sleet]

Queue is currently a week or more. Please be patient.

[faint cradle]

ok

[still grove]

ho much more time?

[cobalt sleet]

Queue is a week or more. There's no exact ETA.

[still grove]

why clear my cache?

[still grove]

ok

[ivory trellis]

I applied My Bot Again !

[waxen crane]

can you add a hyperlink in your description about your server?

[cobalt sleet]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources: https://www.markdownguide.org/basic-syntax/

[sturdy swan]

I am not able to post announcements on by bot

[cobalt sleet]

That's a known issue right now. The team is aware and working on it. No ETA.

[sturdy swan]

Ok

[fickle estuary]

Why is there always so many issues 💀

[cobalt sleet]

The team is working to release the new site while maintaining the old site. New site is the priority to get it out ASAP and have it fully functional. So the old site has some issues. The issues will start to clear up once the new site is fully rolled out.

[jovial gulch]

yo

the certified featured bots section

if i want to get my bot in there is there some process?

was just curious about it

[cobalt sleet]

Certification is deprecated and will be removed on the new site and replaced with another system. We don't have any further information to share at this time.

[jovial gulch]

ohh ok then lol

[quasi crest]

Hey. So my discord bot received a 1 star review ages ago for not being verified. We have verified it, but the review is ruining are rating. Is it possible go get this removed (we reported it months ago but nothing has happened)

[sacred ivy]

How to check our bots in Top.gg that have not been applied

[cobalt sleet]

https://top.gg/bot/BOT_ID

[sacred ivy]

thx

[sturdy swan]

Repl it server has stopped now ?

[cobalt sleet]

#development

[urban bridge]

tell us

[warped pike]

-P https://youtube.com/playlist?list=RDEKFeH3DTBrY&playnext=1

[oak ginkgo]

hello

i would like to know what is the iframe length supported

in top.gg

[cobalt sleet]

I don't believe there's any height limit

[oak ginkgo]

but well how do we know the website resolution on the page?

[cobalt sleet]

The site is responsive so that's where iframe has its limitations. You'd be trying to make a responsive iframe inside a responsive webpage while trying to keep the whole page in the iframe from overflowing. Just make the iframe the same height as the viewport. That's probably the easiest solution.

You can ask for help in #development if you need it

[sturdy swan]

I changed my bot name and Profile Picture. When will the change show on top.gg?

[lone anvil]

Never, unless you clicked "Refresh Data" in the sidebar

[sturdy swan]

Oh. OK tnx for the help

[sturdy swan]

i am waiting from 5 days to get my bot approved and i must say you guys have a very bad service and whenever i ask them about this they only write "dblupto" so bad service

[stoic socket]

its not a bad service

they have hundreds of bots to test

how tf do you expect them to review all bots to make sure they all work well

dalupto

my fav command

[sturdy swan]

dabupto

dblupto

[stoic socket]

see #mod-logs, you can see them reviewing bots rn

[stoic socket]

only mods can use that

[stoic socket]

see that ^

it has to be added to the queue again

Yeah

on the same page as before

resubmit it

[scarlet lodge]

Why can't I click on this?

[sturdy swan]

If I change my bots name after verification in top gg will it be updated or I have to register again ???

[stoic socket]

wdym

login to top.gg

it will be on your proifle

try refreshing

[tribal pasture]

Server icon

clear cache ?

@cobalt sleet

i refreshed and not work

[stoic socket]

wait for a mod to help, all i can think of is going to profile and finding it there

what is your bot id

its a botghost bot

they are allowed, as long as you have at least 5 ( i think?) custom commands

https://top.gg/bot/884358558731354114

that should be your bot page

if it existed

your bot was declined for no help command

[sturdy swan]

@cobalt sleet
If I change my bots name after verification in top gg will it be updated or I have to register again ???

[stoic socket]

it will update on top.gg

[sturdy swan]

Thnx

[stoic socket]

ok

what do you mean by errorr

you have to apply

and no you can't review your own bot

#announcements i believe

#announcements message

[hollow cargo]

Is this real bot

PLIS TELL ME IT IS

YOOO TY

[final salmon]

Hi,

[hollow cargo]

Why my bot is not on top.gg page

[sturdy swan]

hey I have submitted my bot about 4 days ago. can I somehow get to know the status of my application ?

[final salmon]

howi i can delete one of deveolpers in my bot after acepted

[hollow cargo]

Just have patience

I waited like almost 2 weeks

And it got approved

[sturdy swan]

ok

[final salmon]

@cedar wind

[rapid arrow]

how can I use the old version of top.gg?

[final salmon]

Gust disable test mode

[rapid arrow]

how?

[final salmon]

1sec

[naive aspen]

@gloomy shell hai my bot was declined for promoting can you tell what i promoted so that i can remove it...

Ping me

[rapid arrow]

take your time

[lone anvil]

Any reason why? (personal preference/bugs/etc.)

[final salmon]

Soory

i can't get it ..

[lone anvil]

The new version is supposed to replace the old version pretty soon (although some bugs will be fixed before that)

[final salmon]

@lone anvil
Can you help me ? ^

[lone anvil]

Add your bot to a top.gg team, that should remove their permissions from the bot page (although they'll stay listed for now AFAIK)

[rapid arrow]

I'm really glad I could express my opinion on the new design.

• I've stuck with the old one for ages and it's just a total different experience having a complete new design
• The trending new bots section were great, but it got removed from the redesign

I really hope there could be an option to switch back to the original design, thank you 😄

[final salmon]

@lone anvil
How i can add my bot to team ?

i created a team

but i don't know how to add it in team .

[lone anvil]

#883785569384161330 message check this 👀

The actual switch for it got removed once the rollout started, but you should still be able to go back to the old version for now by clearing your cookies or modifying the betaOptIn cookie
(until the old version gets inevitably replaced)

[lone anvil]

go to your bot's edit page and click "Transfer Ownership" https://img.marcorennmaus.de/ZcBaO2eS

[rapid arrow]

Cool, thank you very much marco!

[final salmon]

Shhe, i created a two teams and its not showing here .

[warm flume]

Is there a limit on the amount of characters an announcement can contian?

[long ferry]

iirc no

[long ferry]

Logout and back in, aswell as clearing cache

[loud wind]

I have added my bot from 6 days and it didn't get approval yet

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[warm flume]

Ah, I just got an error when trying to publish a bot announcement and it was over 2k characters ;-;

[long ferry]

There's issues with announcements right now

[warm flume]

ah

I'll just save the announcement in a notepad for the night

[final salmon]

its do nothing

[hollow cargo]

How do i get my bot vote link

[prime copper]

same

i cant delete my past webhook url

like i delete it and then when i reload it comes back to the same url

[queen owl]

known issue?

[sudden dune]

is it against the rules to submit a bot when it is still in development? i want to save months of waiting time so i plan to submit my bot when it is still not done, tho i do have confidence that i would finish it in less than a month

[spring prawn]

Is there an issue with submitting reviews right now? I see the review number go up but no new reviews appear

[sturdy swan]

nope but your bot should be working

[sudden dune]

technically it is working but its not online lol

[sturdy swan]

then it should be online 24/7

[sudden dune]

well personally i see no problem if i get the bot done by the time it gets reviewed

[spring prawn]

if you can get it done by the time it gets reviewed then i don't see why or how it wouldn't be allowed

but if you don't get it done in that time then thats entirely on you

[dusky coral]

hello i'dd like to change the prefix of the bot since i changed it but the problem is that my bot is under approval and i can't change it so they will think its not working, how can i edit the page while its under approval ty

[long ferry]

You should be able to make changes to your bot page while in queue

[dusky coral]

rlly

[long ferry]

Yes

[dusky coral]

oh nvm

ty

[small hill]

Why is fixing replies a low priority issue, it's the main way of combating false reviews because reporting them takes a while. It's been an ongoing issue for so long :(

[queen owl]

how much votes you need to get credits

[long ferry]

dblcredits

[hidden root]

@queen owl

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[queen owl]

so 100 votes

hmm

[long ferry]

There is no sort of "priority" rating on ongoing issues

[sturdy swan]

Can anyone suggest me a good name for bot

@sturdy swan no we can't

and you already have a bot

Yes

It's not unique

this channel is for top.gg support not for general help or nitro flex

Ok

[nova sentinel]

Generally speaking, what's the ETA for when a bot application will be reviewed?

[sturdy swan]

@nova sentinel one week

[cobalt sleet]

Thanks

[drifting thistle]

👍

[keen grotto]

[zenith elbow]

Its been 2 weeks since I applied for auction

[sturdy swan]

How much time to wait my bot will get verified

[cobalt sleet]

1 week or more

[sturdy swan]

Thank u

[cobalt sleet]

There's no ETA on auction approval. Mods don't handle that so we can't help you. You'll just have to wait longer. It can take over 2 weeks that's not uncommon.

[sturdy swan]

What to do here?

@cobalt sleet

What to do here

[cobalt sleet]

I can't remember which one is which but one of them is your monthly budget and the other one I don't know.

[sturdy swan]

Bruh

[cobalt sleet]

That's what you get for pinging people 🤷‍♂️ don't ping and someone who actually knows the answer will reply to you

[sand roost]

How to edit my bot?

like on top.gg

[cobalt sleet]

Log in, go to bot page, click edit

[sand roost]

Where is it?

[cobalt sleet]

Try the three dots on the right?

[cobalt sleet]

Refresh?

[sand roost]

oh, thanks, it worked

[twilit gust]

Is top.gg going to start disallowing YouTube based music bots soon?

[cobalt sleet]

There are currently no plans for us to start declining such bots.

[twilit gust]

Interesting

Expected quite the opposite

[long ferry]

Unless Discord starts to explicitly state that they do no longer allow music bots

But as of now, nothing from our end will happen

[twilit gust]

I just don't understand why you'd want to promote something that is clearly breaking youtube's ToS, and putting yourselves at risk for advertising them - but I understand to some extent I suppose - ty for the answer

[cobalt sleet]

The bot developer is the one who's liable. Similar to how we very probably have bots hosted on Glitch listed on the site.

[proper harbor]

Just asking if this is allowed, can I delete and re-add my bot to top.gg as it has to undergo some major revamps? Just editing the current one doesn't seem to be effective.

[cobalt sleet]

What can't you edit?

Have you tried clearing your cache?

[proper harbor]

There are many changes, like description, bot library, website etc which i find would be better to just re-submit my bot to top.gg

[cobalt sleet]

Unless the bot's ID has changed we don't recommend that since it spams queue.

[proper harbor]

like delete the existing page and re-submit the application

[proper harbor]

oh cool, thanks

[cobalt sleet]

It would be way quicker to just edit. Otherwise you'll have to wait for the queue again and that takes 1 - 2 weeks to get reviewed.

[wooden linden]

Hoi
İ have changed the pfp of my bot and then due to this its profile image removed from top.pp page how to restore it back

[cobalt sleet]

Dblrefreshdata

[hidden root]

@wooden linden

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[wooden linden]

Okaii working

[plucky elbow]

I really need help, my bot has been cloned without any citation of the original project, anything including logo content and branding has been copied, i've been trying to report the bot for weeks but I can't get past the login screen

even if i'm logged in it still asks me to log-in
This is the original bot:
https://top.gg/bot/527625435128004628

and this is the clone:
https://top.gg/bot/843774675417825331

the copycat even shows at the top results of the search, my bot is literally at the last page, is this normal?

[spring cedar]

Why top.gg login not working

[long ferry]

Read pins for the login issue

[plucky elbow]

i already followed multiple times what the pings say

even tried on a completely fresh installation of windows

on different browsers too, I still can't get past the login screen on the report screen

also, i'm already logged in and it's still asking me to log-in again

[long ferry]

Clear your cache, login first before going to reports, then report after logging in

[nova void]

how can I delete a team?

[long ferry]

It is related to a caching issue

[long ferry]

You can't as of now

[queen owl]

maybe state announcements issues in #site-status ?

[sonic ledge]

question: if i keep developing my bot while under review and add new commands i just have to adjust the description on top.gg?

or well the description at discord i guess?

[proper harbor]

How can I add people to a team? I invite them but they don't receive an invite anywhere

[deft willow]

How can I restart all settings in Aiyu?

[grand ravine]

you're supposed to keep the description relevant to the bot, so yeah

although you won't have issues if divergence is minor

[grand ravine]

wrong server to ask

[sonic ledge]

all right, thankies

[uneven dragon]

What does is mean when it says checkout link sent to webhook. I’m sorry I’m new

[deft willow]

what?

[lone anvil]

-support

[wild stone]

@uneven dragon

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

@uneven dragon

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[grand ravine]

we don't give support about specific bots, for that you'll need to ask in its own support server

[deft willow]

when I go to the ayui site it shows "top.gg"

[tired spindle]

how do I edit my bot 😭 I've literally been searching for the edit button everywhere

[deft willow]

ohh sory my bad

[grand ravine]

yes, ayui is listed on top.gg

but top.gg doesn't own it

[grand ravine]

add /edit to the bot page's url

[sharp vault]

When you go to a team, if you click on the team name it redirects you to a "bot" page with the team ID, so it gives you a 404 error (instead to the team info page)

[near python]

I try to authorize but it keeps going back to the same page

any help?

[grand ravine]

authorize then press F5 (refresh the page)

[tired spindle]

Thanks

[near python]

uhh hello??

[grand ravine]

I already answered u

[near python]

I'm not on Pc

[grand ravine]

read the part inside parentheses

[near python]

I code on a phone

[grand ravine]

read the part inside parentheses

[near python]

alr thanks

[tired spindle]

How do I change the picture/name of the bot

I changed it through discord dev portal

[grand ravine]

press refresh data

[tired spindle]

but it goes blank

[tired spindle]

where might that be?

[grand ravine]

if you're logged in, on the right side of the page

[tired spindle]

Not there

I'm logged in to

[grand ravine]

refresh page

[tired spindle]

wait NVM I see it

Didn't change anything

wait NVM AGAIN LMAO

Works thanks

[sturdy swan]

What's wrong with my bot?

[long ferry]

We can't help with that, you have to ask that yourself

[gaunt wave]

what does this mean? Why is it unknown user
https://cdn.noxc.dev/sc/chrome_zivEWPrq9l.png

[zinc oracle]

the tracking for who redeemed doesnt work currently.
if you clicked redeem on the 7th then it was you, if not it was someone who has access to redeeming

[gaunt wave]

it was me, I didn't notice at first that it said' unknown'

so what happens to those credits once redeemed?

[zinc oracle]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[zinc oracle]

they are on auctions now

[gaunt wave]

oh I see, thank you

[drifting tinsel]

I need support it’s been about 2 weeks and my bot hasn’t been approved or declined

[zinc oracle]

bot id?

[drifting tinsel]

881452966870122508

[zinc oracle]

that bot was approved last month

[drifting tinsel]

No

Really?

[long ferry]

It was according to our logs

[zinc oracle]

https://i.imgur.com/L3jvrCO.png

ok imgur

[long ferry]

Kekw

[drifting tinsel]

I didn’t get a dm

And they were on

[long ferry]

Your Dms were disabled on this server then

[drifting tinsel]

Oh

Anyway thanks

[slate gate]

it's possible to change the URL of the bot page?

like https://top.gg/bot/797565006592868443 => https://top.gg/bot/idrisbot

[zinc oracle]

not currently

[slate gate]

do you know when?

[lone anvil]

It's a certification perk but certification got retired

[slate gate]

bruh

[still grove]

Have to wait 1 week

[slate gate]

the bot certification is still there no?

it's only for dev

[lone anvil]

Well it's still there, but you cant achieve it anymore and it's getting removed entirely when the redesign goes live IIRC

(Keep in mind we're talking about Top.gg certification, not Discord verification)

[drifting tinsel]

They need to fix @wild stone

[lone anvil]

Luca is getting replaced soon™️

[drifting tinsel]

Ok

[sturdy swan]

Hello there.
I have a quick question.
▫️It's possible to create a notification when someone (a member) vote for the discord via top.gg?
If yes. Someone know how to do this?
(Sorry if my English is bad. I'm french). 🤗

[slate gate]

oh ok, I think you mean Discord certif

[slate gate]

with Top.gg API

read pin in #topgg-api

[sturdy swan]

@slate gate thanks I reading now

[solid spruce]

How do I fix this?
We couldn't save your announcement, try again later.

[drifting tinsel]

What website/application

?

[drifting tinsel]

What website/application

[solid spruce]

top.gg

[drifting tinsel]

Oh idk

[forest briar]

Pls fix the bug.
I already loged the site, but when I press add bot it takes me to authorize page and if I click it again spamming the authorize page. Please fix.

[grand ravine]

reload the page

[harsh bear]

Moderation team is not handling Reported Reviews!

[grand ravine]

they are

[forest briar]

I did

[harsh bear]

Nope

[long ferry]

We are

[grand ravine]

authorize -> reload page -> click add bot

[harsh bear]

It's been 7 months

Still no action taken

[forest briar]

Ye I did 2 times not worked so came here

[grand ravine]

it's not because u reported that it'll be taken down

[long ferry]

The review you reported was very likely considered not against our rules then

[grand ravine]

negative reviews aren't against rules

[harsh bear]

But those reviews are Spam

[long ferry]

Negative reviews are not spam

[harsh bear]

Also, is it possible to delete reviews?

[flat fossil]

No

[grand ravine]

can u show an example?

[long ferry]

Definition of "Customer Review" for users about not being happy with certain reviews

A customer review is a review of a product or service made by a customer who has purchased and used, or had experience with, the product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of professional reviews. The reviews may themselves be graded for usefulness or accuracy by other users.

[harsh bear]

Like: Bot not working.

[flat fossil]

It's not a review if you can delete it if you don't like what they said

[harsh bear]

The bot is always fine

[grand ravine]

that's not spam

[long ferry]

Not against our rules

[harsh bear]

Those reviews were sent by haters.

[flat fossil]

Why

[grand ravine]

still not spam, it just tells the bot didn't work for said user

[flat fossil]

Because they said the bot isn't working?

Thats hating?

[grand ravine]

are u on pc? try reloading with ctrl + F5

that'll purge the cache and retry a clean reload

[long ferry]

Negative reviews about your bot are not considered spam, nor anything else that matches our review guidelines. You will have to understand that not every review on your bot will be positive

[harsh bear]

And my bot was offline for a long time. It got bad reviews. Can you delete it?

[flat fossil]

I think your definition of review and hating is different from the norm

[long ferry]

Again, we only remove reviews that violate our review guidelines

[forest briar]

On phone

[long ferry]

Yours does not match that

[grand ravine]

what is allowed:
"bot is not working"
"bot is bad"
"the creators are very mean and don't help their users"

what is not:
"a"
"a"
"a"
"bot is made by a n-word so it's bad"
"congratulations you just won free nitro, please access link to redeem it"

[harsh bear]

I think they should modify the guideline. Current rating of my bot is 3.26. These old reviews are gonna confuse new users.

[long ferry]

Don't see any reason why we should modify the guidelines, as negative reviews are part of how reviews work

[harsh bear]

Like, sending a request to delete all reviews.

[flat fossil]

If you can't take bad reviews which are a part of creating something then you shouldn't create anything

[long ferry]

"their server is bad" might be fine in context of being the support server, as it does relate to the bot

[grand ravine]

hm, idk how to clear it then, but try acessing on annonymous tab to see if it works

[grand ravine]

removed

[long ferry]

Then what's the point of reviews? Am not able to follow you

[sturdy swan]

How do i set up the bot?

[long ferry]

which bot?

[harsh bear]

And add a feature to reply to reviews.

[sturdy swan]

@small lantern

[long ferry]

Replying to reviews is a feature, just it being not functioning as of now

[long ferry]

https://top.gg/servers/me

[sturdy swan]

Ty

[harsh bear]

As of now?

Do you know when they stopped working?

[long ferry]

site issues causing replying to not work as of now

[harsh bear]

Will it be fixed in new UI?

It's still not working in beta.

Lol

[grand ravine]

replies are broken since beta became a thing, it's just not a top priority issue

[sudden rune]

Hey there, so i recently got some slots for my server over the auctions. but i dont see any open payments and i also didnt payed them.

Can someone check that?

[long ferry]

You possibly missed payments already

[sturdy swan]

There was a problem saving the webhook

Hello how can i fix this problem

[long ferry]

Where are you experiencing that

[lone anvil]

yes, i believe it'll be fixed pretty soon

[sturdy swan]

/webhooks page

[long ferry]

But where

Bots or server

[sturdy swan]

Bots

[long ferry]

You need an approved bot in order to use webhooks

[sturdy swan]

if you try to Save it will give this error

Hmm okay thank you

Can it be used to message the channel with Discord webhook?

[slender flume]

i cant vote?

[sturdy swan]

When the bot is approved or disapproved, do you receive a direct message?

[long ferry]

No

[long ferry]

Yes

[sturdy swan]

Ok thanks

Can I add a command to the bot that only the owner can use?

[novel agate]

yes

if its python

@bot.command()
@commands.is_owner()
....

[sturdy swan]

i am doing on nodejs. if is not forbidden i will add

[sturdy swan]

yes you can

then go to their server

this isnt karutas server

[mint meadow]

where is the karuta server

I clicked join discord

and it guides me to here

[gloomy tree]

guys

[novel agate]

its .gg/karuta

[gloomy tree]

I am posting my new server link in promotion, pls check it out, it is nt as good as this but I put hard work on it

no promotion

oh ok

[novel agate]

lol

[mint meadow]

thank you

and I still can't appeal..

[sturdy swan]

How to edit bot infos on top.gg?

[stark echo]

there are two descriptions that has to be filled

[meager hound]

i know

[stark echo]

and i also submitted my bot and waiting for aproval

[meager hound]

both are filled

[stark echo]

make sure the second one has everything

and keep the first one short

[novel agate]

top.gg/bot/[botID]/edit

try this link ☝️

[sturdy swan]

yes

thanks

i remember that i can add more creators no? i can't find the option

[long ferry]

Read the error message

[novel agate]

click on your top.gg profile

[sturdy swan]

the team thing right?

[novel agate]

there's a "Teams" option

yes

[sturdy swan]

uh yes ok

[meager hound]

i have copied that

[long ferry]

Again, I suggest reading the error message

[meager hound]

ok

[long ferry]

Then what you said

in my bot short description 1068 characters and 165 words but when i tap on submit it shows shortDescription length must be less than or equal to 140 characters long

[meager hound]

ok

sorry my bad

bruh

sorry sorry

apologies

[steep raft]

Is there a option to switch between the new and old website?

[meager hound]

ofc no

[long ferry]

You can't switch back to the previous version once you switched, unless you'd edit your cookies

[novel agate]

@long ferry is there any way to know how much time a specific bot would take to get approved 🤔

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[novel agate]

o alr

thanks

[tough gorge]

853245308142485575

@quartz willow @cedar wind just to alert the mod team there's someone from this server trying to scam people with a fake game download

[cedar wind]

Thanks.

[hollow pivot]

Help

@cedar wind

[cedar wind]

😦

With what?

[hollow pivot]

maybe a question@cedar wind

[cedar wind]

What is your question?

[hollow pivot]

I have a bot. Do you know information? If I submitted to Discord, it would be accepted?@cedar wind

[cedar wind]

We are not Discord. So no I won't be able to tell if it'll get accepted.

[hollow pivot]

Ok

Will it accept Top.gg or not?@cedar wind

[zinc oracle]

you need to submit your bot to top.gg and wait in queue

https://top.gg/newbot

[sturdy swan]

umm i tried adding my server to top.gg and it just prompted me to add a bot named "dsl" to my server

now i added it

now what do i do

[cobalt sleet]

1. Clear your cache.
2. Invite the DSL bot to your server: https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1
3. Go to https://top.gg/servers/me and click "edit" on the server.
4. Fill out the information. Once you've done that, click save.
5. Clear your cache again and reload your profile. Your server should be published.
   💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

[sturdy swan]

ok

[ashen sail]

There is an issue with top.gg site

It doesn't let me login

[cobalt sleet]

Dbl pins

[hidden root]

@ashen sail

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[sturdy swan]

in setting the automatic role for voting my server

i cant scroll the role list

[hazy pecan]

Hello, how do I know if my bot has been accepted or rejected?

[zinc oracle]

youll get a dm from @hidden root

[hazy pecan]

my english is bad how do i understand rejection message and confirmation message

[zinc oracle]

use google translate I guess?

or once you get the dm ask here/reviewer that reviewed the bot

[hazy pecan]

ok thanks

[gusty dew]

How long does the approval process take? Thanks

[hidden root]

@gusty dew

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[opaque sparrow]

How can I add my server at top.gg? I added it like normal, the bot joined, but I still see this:

[steady finch]

https://top.gg/servers/new

[final fable]

My bot is added

but still on searching it shows no results

[cobalt sleet]

It might not appear in search with a name that uses special characters like that

[final fable]

it used to appear before

with just volv

[cobalt sleet]

Then it might be a site issue or a change to the algorithm

[final fable]

oh

i have another issue

[cobalt sleet]

No way to know for sure

[final fable]

ook

no creator controls on Microsoft Edge

[rain kestrel]

my top.gg's bot servers count isnt changing

[cobalt sleet]

Try editing and saving the bot page then search again in a couple of days.

[final fable]

yeah

[cobalt sleet]

Are you posting it to the API correctly? Ask for help in #topgg-api.

[cobalt sleet]

Try clearing your cache?

[final fable]

i normally don't use edge

[cobalt sleet]

It may still be a cache issue.

[rain kestrel]

just add to the URL /edit at the end, that is what i do

[final fable]

but on Opera GX my webhook link was getting reset everytime i went to another section

[cobalt sleet]

That'll work too but the visual issue may be cache

[final fable]

so if i tried testing, it just didn't work

[cobalt sleet]

Were you clearing your cache every time you reloaded the webhook page after saving?

[final fable]

noo

i did save, cuz it shows on Edge and Chrome

[cobalt sleet]

Yeah cache is very agressive on the site. I really recommend clearing it multiple times each session. If something doesn't seem to save / work as expected, clear your cache.

[final fable]

oook

thanks for the help

have a good day/evening/afternoon/night

[cobalt sleet]

There won't be any cache issues on the new site I'm told

Thanks! You too!

[final fable]

alright

[gaunt wave]

How long does it take for top.gg to fetch a new bot avatar? its been several days

[lone anvil]

click "Refresh Data" in the sidebar

[cobalt sleet]

Dblrefreshdata

[hidden root]

@gaunt wave

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[cobalt sleet]

You have to fetch it yourself

Oh sorry

Discord moment

It hadn't loaded the messages

[lyric lark]

is it a rule. 5 violation if some random member DMs you and asks you about feedback of their game you never even played?

or heard of in fact

[cobalt sleet]

That's usually a virus scam. Don't download those. What's their ID? Can you please provide a screenshot?

[lyric lark]

876099937153220659

[gaunt wave]

oh that's what its for
thank you guys

[lyric lark]

Midorima

[cobalt sleet]

Screenshot please?

[lyric lark]

gimme a sec

[cobalt sleet]

Don't ping

[novel agate]

oops sorry

[cobalt sleet]

🤦‍♂️

[novel agate]

😞

[sturdy swan]

??

[long ferry]

Clear cache and try again

[gaunt wave]

it is a scam, got those before. Its a link to a page that imitates the existing game, but executable file is like couple megabytes so clearly its a worm or virus

[sturdy swan]

okay

[cobalt sleet]

Thanks

[lyric lark]

sorry if it took a while

[cobalt sleet]

They've already been reported once so it's a ban

[lyric lark]

anyway, thanks

[cobalt sleet]

Thanks for reporting!

[lyric lark]

Np, have a good day

[sturdy swan]

help :(((

[long ferry]

Just ask

[sturdy swan]

i can't access to new bots

[long ferry]

Clear cache and try again

[sturdy swan]

the page is repeating that

[sturdy swan]

how?

[long ferry]

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

k

[distant tusk]

I just wanted to ask if bot reviewer applicants are told if they do not pass?

[long ferry]

They're not, no

[distant tusk]

How long does it usually take to be told if you do pass?

[long ferry]

You'll be contacted within applying and the next application reset

If you're not contacted somewhere then, you very likely didn't make it

[gaunt wave]

Is it worth applying to auction access right now? Are those reviewed?

[long ferry]

Auction applications are occasionally gone through, there's no eta though

[gaunt wave]

Thanks, just wanted to know maybe they are not reviewed at all since site is being re-designed

[fluid delta]

Why is the website so broken, when I log in it only logs me in for the server side of top.gg but when tryna access my bots it logs me out

[long ferry]

Read pins

[fluid delta]

ah yes, bowser cache

[fluid delta]

https://gyazo.com/edd86d31b0ec45736d82fa058e34f11f where are those

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[fluid delta]

wait im not allowed to set the page theme to dark mode?

[coral reef]

It is not currently working.

[flat fossil]

What does this mean I tried to add a bot and it sent me this

[long ferry]

that's something you need to contact the developers for

[flat fossil]

Okay

I will

[zinc dock]

i can't log into the site, every time i try to do this, i receive this message

[crude root]

for some reason i can't invite dsl to my server

[coral reef]

try on a different browser

[zinc dock]

Ok, i will

[crude root]

also when the bot joins my server it doesn't create a role so i can't edit my server page

and make it public

[coral reef]

You need to invite it with permissions

[crude root]

he doesn't ask the perms needed it just joins

[coral reef]

https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot&permissions=268435457 invite it with this link

Yeah the bot isn't in your server

Doesn't look like it from UI at least'

[crude root]

wdym?

[coral reef]

Invite it with that link I sent

[crude root]

it works let me try the website

[coral reef]

ok

[sturdy swan]

Hi how will I know my bot has been approved?

[coral reef]

you'll get a dm from @hidden root

[crude root]

well

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[crude root]

Oh

[warm sapphire]

when googling my bot I found that the top.gg link for it said "54 votes". This is incorrect, it should be "54 reviews"

This is from the html source of my bot's topgg page:

<script type="application/ld+json">
  {
    "@context": "https://schema.org/",
    "@type": "Product",
    "description": "The most addictive, weird, and just downright stupid bot on discord. Join the fun now by inviting pp bot!\n",
    "image": "https://images.discordapp.net/avatars/735147633076863027/18bbdadf37daa3628a2f52df74d5ff38.png?size=128",
    "name": "pp bot",
    "sku": "735147633076863027",
    "review": null,
    "aggregateRating": {
      "@type": "AggregateRating",
      "ratingValue": 97.03703703703704,
      "bestRating": "100",
      "ratingCount": 54,
    },
    "offers": {
      "@type": "Offer",
      "availability": "https://schema.org/OnlineOnly",
      "price": "0.00",
      "priceCurrency":"XXX",
    }
  }
</script>

Developers should change this

[halcyon lotus]

Where is stock alerts test, so I can see how it works?

I want to add that to my discord

[coral reef]

Added it to the list of issues! Thanks!

[coral reef]

dblhow2search

[hidden root]

@halcyon lotus

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[halcyon lotus]

Whats the website?

[gloomy shell]

https://top.gg

[sturdy swan]

One question. How long can it take to accept or reject a bot?

[cobalt sleet]

Queue is currently a week or more

[sturdy swan]

ok thanks you

[stark echo]

i have a question

[cobalt sleet]

How can we help?

[stark echo]

i submitted a bot for review couple of hours ago and i was wondering when will it be reviewed

[cobalt sleet]

Queue is currently a week or more

[stark echo]

okay thanks for answering my question
have a wonderful night

[cobalt sleet]

No problem!

Thanks!

[sturdy swan]

I want help

[coral reef]

How can I help

[sturdy swan]

i tried to login in top.gg web and it's seems like it's doesn't login and also my bot is showing on search

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[coral reef]

oops

wrong tag

[sturdy swan]

oh ok

[coral reef]

dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[coral reef]

there

[sturdy swan]

oh ok

thx

I want to edit the webhook link, but i have an error.

Any solve?

[frosty pond]

same issue

[coral reef]

Getting a few reports rn, looking into it

[frosty pond]

Alright thanks. Much appreciated 👍

[coral reef]

Np

[quartz willow]

I'm looking into this one

[coral reef]

Ty

[sturdy swan]

I have a question, I have created a team and it has not appeared yet. How long does it take to appear?

[trail juniper]

Teams is broken when going to the members page

[sturdy swan]

oh

[valid parrot]

Hey why can't I submit my bot

[sturdy swan]

and when is that going to be fixed?

[trail juniper]

you have to re-login to see the teams or clear cache then re log on

[sturdy swan]

ok thanks you

[trail juniper]

Check Pins

[valid parrot]

I tried what it said