#support
1 messages · Page 547 of 1
Can you send the id in here
873142163800748062
done
Your application is not public
Is that the correct app id?
Read pins
Try it later
K
I can't manage my existing servers it gives error 404
I have to say i kicked the bot from my server
Heyy I asked this question three days ago and no ones answered yet so I’m reposting, why does the reward roles only have these ones instead of all my other roles
Check the top gg bot has permission to grant them roles
I can’t 
Oki I will
site doesnt let me vote properly, either sends me to an infinite error where I am stuck or just gives out an error on voting
edit: fixed by switching my wifi
I think it’s a top gg cache thing. Works on any other account or bot site
!p BLACKPINK solo jennie
I have a problem at top.gg when I log in it leads me to authorize myself with disagreement and after not connecting to the site with disagreement, can I help myself?
@cyan palm
my bot's name on top.gg is under it's application name and not user account name, is there a way i can change this?
I just marked a responsible
I found a login bug
When logging in via https://top.gg/advertise
it loops
but when logging in from homepage it doesn't
i know about pinned messages, but this login issue only happens when logging in on that specific page
When will the search be fixed? For 2 months I can't find my server by using some specific tags that I posted in the short description. Previously it was enough that I edited the description and after some time the server was visible again, but now it doesn't work.
hey, when I click on add discord bot it puts me on the discord login page and when I give permission it always shows me continuously

dblpins
@sturdy swan
I'm getting this error when I press send test
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
It's not there
Some users are unable to edit their bot/server or some users are able to edit their bot/server, but those changes are not saved.
I spent like 20 minutes writing a server description, finished the rest of server info, clicked save, it said it was saved, went to the page, got a 404, went back to look at server info, everything was gone, did it again, clicked save, said it was saved, and the same thing happened
Also when i go to my server page, it isnt top.gg/servers/id, it's top.gg/bots/id and it returns 404
is approval upto 1 week or 1 week or more bc i been waiting 8 days :))
Guys I can not log in the site top.gg, to be able to add a my bot every time I log on the site it does not log in my account how to solve?
what's their ID?
don't ping them
Me too i can't log in
dblpins
@icy stump
@wild widget^
Why does editing a bot ad come out? "Something went wrong
We couldn't save your announcement, try again later."
dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Hhaha
Ok thanks
I want to know what are the reasons for rejecting the bots
guys its very weird
my bot got approved
but
its not on the website top.gg
help pls
@sturdy swan i help
@sturdy swan congo your bot supra get approved on top.gg
Congratulation Broo 
dbl issues
@sturdy swan
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
I need help for come in dms
read pins
Dblsupport
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Dblissues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
Is this a site issue
When I tried to publish my announcement , it says "We couldn't save your announcement. Try again later."
Is that a site issue?
This I am asking
i am not able to login
there is no issue of login?
there probably is
you'll have to wait for them to fix
in the meantime try clearing your cache and relogin
i have changed my discord avatar but i dont know why in top.gg website it is not changing it is still showing old one i have also logout and login again but same.. result..pls help
@swift pumice
wait for them to fix it
ook..
is that golden apple
the beta rollout should hopefully fix topgg
or encharted goiolden apple
yaa hoping..so..
hello
hello
do you need help with anything?
If I edit my bots description
will the time it takes for my bot to be reviewed be reset
@sturdy swan No
Don't edit your bot description to stuff that breaks the rules and you'll be fine
it doesnt break the rules
I just added a few commands
Then it's fine
ok
ty
👍
How long does it usually take for a bot to get fully reviewed?
it took my bot about 6 months to get reviewed
Oh gosh
the approval time is way smaller now dw
@primal plinth It should take upto a week only now
Ah alright
Also, another question, am I allowed to submit a bot that I made yesterday and can it be a Music bot?
@primal plinth it can be anything as long as it does its job and doesn't break #rules-and-info
youtube won't be happy with you though
yeah i know that youtube wont be happy lol
can anyone explain this? I've made my bot to update the server count the bot is in, it returns that he is in 9 servers including my own test server but it shows 0 server counts when I type the dbl botinfo?
are you posting your server count correctly
I have a problem there is some one using my pictures on there name how do I stop it
And is there a way to make it only the user can changer their names
hello
my bot got declined for that reason:
Your bot's commands have emojis or gifs that could cause epileptic seizures due to its flashy and flickering nature. Please remove all content of such nature in your commands.
what does it mean
i mean
i know it says my bot has some emojis that are flashy
but
where
which command
The mod that declined is offline and cuz of my country when im sleeping the mod is on
so i never can dm the mod
Is it beacuse of this emoji?
For example: If your bot has gifs or emojis that have any flashing lights, it could cause seizures for people that have epilepsy. You should look into the commands and automated messages.
its a rainbow thingy
Yeah, it still could cause epileptic seizures.
uh
but alot of bots has those things
why they get verified
can i like warn them that the bot has those emojis?
is it enough?
Yeah, you could.
will they accept?
I'm not sure, but its worth a shot.
can i ping a mod and ask it?
beacuse my school starts in 1 week and i dont have time to get declined one more time
Probably don't ping a mod, it's easier to dm them.
ok
But don't dm the mods, dm the bot reviewers
ohk
This is what I see when I type my bot's ID and add the bot.
Try refreshing
I've tried
Reopening the site?
Sorry my english is a bit bad
It's fine
Why
Huh?
I do not understand you
@cobalt sleet sorry for the tag
anyone know why this happens?
stop using safari
Siteyi yeniden açmayı denediniz mi?
use something like chrome
Evet denedin
yes i tried
Belki farklı bir tarayıcı kullanmayı deneyin.
Denicem
Then make sure your bot complies with the guidelines
Dbl zendesk bot guidelines
Guidelines
Bot Guidelines
Clear your cache and try again
Dbl cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
@cobalt sleet Oh
can u help me pls?
if i like make a rule sustem
like
when they use the bot for first time
they have to accept
and
i say that bot has those emojis
is it acceptable?
No we don't help any developer make their bot. We only test them to make sure they meet our guidelines.
No
Try putting a seizure warning for emojis or gifs. If not acceptable, just remove them completely
No
no im just going to make sure this is acceptable or not
so i have to remove them?
We will decline it if it has seizure gifs or emojis
completely?
Yes
Not the bots on our site. If you find any feel free to report them.
What
Can you please type in one message
Make my nick Hiro
ok everyone says that 😋 😄 😄
make the " h " in my nick uppercase please
:D
ok
Can you send me the link there?
You can DM your bot reviewer to ask which emojis in particular were against the rules.
Yes for example
u saw the megakekw emoji? That the kekw will explode?
Thanks
is it against rule?
Can you post it here?
That's ok
You can read more online about what qualifies as a seizure inducing animation
Yep
ok i got it now ty
hello
i play in North America and a person lie for me in raid trade

What should I do
I lost all my dragon sword and two helm and two fire bow
He really like a shit
Dbl wrongserver
@obtuse talon
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
When will my bot be approved?
Hello
I've been waiting for two days
I am waiting for more than 1 week
My bot is not approved :(
@hazy pecan @ivory trellis @weary glacier the review process takes a week or more. Please be patient. You'll get a DM from @hidden root if your bot is approved or declined and you'll be assigned the Bot Developer role here. If your bot gets declined you'll also get a ping in #mod-logs. Please make sure you have your DMs activated for this server.
No ads please
I'm a little excited
Hello
Hi
hm
Is it the one where the nitro giveaway is?
no
Thanks
What's the error message?
something horrible
reinstalled discord, removed all data/cache from Google/browsers still the same
Can you send a screenshot?
etc..., i vote for 6/7 bots
refreshed a couple of times (spiny icon and white bar moving at the top), then logged out/in and refreshed/tried to vote again, not working
Try clearing your browser cache?
@cobalt sleet
Please try again
I can confirm the Dank memer voting issue as well. While I opened the site, I was getting some random error and the page was being refreshed by itself at a rapid rate.
I then cleared cache/cookies and then the page opened, but I am not able to vote, cuz 429 (rate-limited)
You've been waiting for 6 days. Queue is a week or more.
Kk
me to 🥲
which bot gives a member the role when they vote for my bot?
DSL can do that
When Can i Change that?
Oh nvm for a bot
It's not an error, just something removed
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Loo
@brittle marten can you help me tho
nope im busy
nope
dblsupport
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Verify meaning getting added to topgg?
:invite: :discord_staff:
i am facing a problem
long description :
server description has atleast 300 letters
I typed but it not saving..
You need to have at least 300 characters excluding spaces
yes I typed but not saving
@small lantern invite
why cant i login?
everytime i click on authorize it redirects me to top.gg
and im not logged in
How can I add server count?
ok nvm, i closed my browser and reopened it now it works
dblservercount
@sturdy swan
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
yes
Ok thx
after saving what should I need to do
It should be published then
Btw, is there any video tutorial? 😅
There isn't, no
The docs are the best option
Ohk
Okk
@teal kernel clear cache, it should show up then
nitro gone 
i can't access website, what happen?
Add /edit to the end of the page url
i am not able to edit server i am added to top.gg and voted too but cant add descprition or edit it
this server
anyone help me
does someone know how to fix that error?
Dbl upto
@stray verge
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
ty
ohk
@cobalt sleet pls help
did you really named your bot Groovy?😂
lol
🤣
- Add the @small lantern bot to your server.
- Go to https://top.gg/servers/me and click "Edit" on the server you want to publish. If your server doesn't appear, click "Refresh servers".
- Fill out the information and click "Save".
- Clear your cache and reload your Top.gg profile. Your server should appear and have an upvote button on the card. That means it's public.
bro i did same
but i am saying that
i published it without it shows me to fill form
i even voted
..
bots in the server too
now i cant edit or do
Your server isn't published
but even i voted ...
It's not published
Follow this guide carefully
bro this link showing error
k i kick bot and invite again ...
ye i remember this one i used before to add other servers
but unreachable and 2 votes -_- 😂
Kick and add the bot again
Invite the DSL bot to your server: https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1
This one?

dblsupport
how to get a new line in the long desc?
leave a space between e.g.
text
text
You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources: https://www.markdownguide.org/basic-syntax/
ok :(
HOW TO GET IT APPROVED
lol
hm

On a bot page, there are 2 reviews (5 star, 5 star, and 1 reply from the bot owner). Why does the page say 2.5/5 instead of 5/5?

lol
@cobalt sleet now i even publishes but when i gone to https://top.gg/servers/me its showing not ;-;
see
I applied on your site.
How long have I waited for me to accept or refuse?
how to remove user from here
creators
@cobalt sleet soory for ping but pls see this
votes work, test vote doesnt
can any one solve my problem
macccccccccccccccccccccccccccccccccccccccccccccc
@minor halo stop pinging me
... ;-;
Clear your cache
The review process takes up to a week @sturdy swan @karmic osprey
pls say me
..
Stop spamming please @minor halo
You can't.
why
You have to transfer it to a team. Please check the pins for more information about current issues with teams.
there are now 4 reviews, 5 star, 5 star, 5 star, (something else not appearing), and the rating is 3.75/5. Is it possible someone wrote a review that we can’t view?
I don't have any team
Not refreshing. Clear your cache.
dblissues
@vague geyser
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
Dbl cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
I don't have any team
Read the pins
I read it
ISSUES RELATED TO TEAMS
cross The transfer bot button on the Teams page does not work.
upvote You cannot add or remove co-creators after submitting your bot. This is due to the design of the new editing page. If you wish to add another user to get access to your bot, consider using Teams (if possible to invite, see issue above).
neutral Adding members to your team may not work, they do not show up as pending invitations like they're supposed to.
neutral Creators and/or Team members don't seem to reliably work on servers, causing permissions issues or the Creator Controls to not show up at all.
so this is the reason
Yes
so I can't remove him
Not at the moment
ok
What's the tag of Vision2050?
@winter walrus
i removed history of 24 hours now its just authorising me not letting me go ahead it
@winter walrus I wrote u on dm
If you already DMed them there's no need to ping
Just be patient
lol
Are you logged in?
i am not able to go ahead of authorize ..
Dbl pins
i logged in ..
not working
i tryed to refresh and login many times
but cant go ahead
Go to the homepage and refresh it
k
bro ;-; still same i even cleared all history+ refreshed+login
bro
Show me a screenshot
i am able to go to discord servers from top.gg but not from above
see same again
Go to https://top.gg and refresh the page
how to make the teams
You can't
how to make spawn channel for pokecord
?
done
uh
Dbl wrongserver
@soft loom
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
ye
@cobalt sleet
Hello, how did you reject the bot? I did it again, mac, why did you reject the bot?
Teams don't work
ok
bro i am able to edit and do all thing from https://top.gg ty :) but still cant go to https://top.gg/server/me
Hi, I'm VPNO, I'm a moderation bot, use == help, if you want help, it's a bot in Spanish, it's not complete yet. The bot generally needs to be verified to use it, go to the support server, if there is a bug, open a ticket and we will reply to you as quickly as possible, remember that it is not yet complete, thanks for your attention.
Review time takes about a week or more at the moment
Click edit there and fill out the info
Also invite the DSL bot to your server: https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1
if you can take less than 1 week plz
No there is a queue and we review bots in the order they're submitted.
Dbl zendesk how your bot gets reviewed
How to use Top.gg
How your bot gets reviewed
ok
The avatar does not appear in the game either from Facebook or Google, just a white square
I created 2 accounts. their own and an account for the father. I have an avatar on my when connected through the play market. and the father has just a white square.
Why are there such problems with the avatar in the game? This discourages playing. When will it work well?
dblwrongserver @forest sentinel
@forest sentinel
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
You're very likely on the wrong server
bruh
How can i update bot name on site?
Why are you pinging me?
i came here a few hours ago and u handled me
Is it fixed?
probably, 1 bot is working, so others should too ig, before nothing worked
Good for you. Please don't ping staff.
How can i see my teams invites ?
same question
Teams aren't working right now. Please check the pins for more information.
Dblrefreshdata
@craggy wraith
👍
why I searched Dyno but Arcane and Youtube bot is above Dyno ? It's hard for me to search bots via API
please filter by bot name, not by bot overview
It is filtered by name and short description
Yes it is
And as you can see, both arcane and YouTube have more votes than Dyno, thus being ranked higher
no, the bots have "Dyno" in their short description
it's hard for ||me|| to find a bot via API
It is filtered by name and short description
In this case, short description
Plus the higher votes, causes the other bots to be ranked higher than dyno
so is there any way to make Dyno 1st ?
ok thanks
I don't have this button
Are you logged in? Can you see your creator dashboard
login first
refresh the page, and make sure you are the owner of the bot
ctrl+F5 helped me
ok
only one questions, it will order by ranked and name (short desc) ?
and is there any way to remove this filter (order by ranked) in API ?
Hiii please help i want to transfer my bot to a new account can someone help how to do ???
okk thank you
Hello there, I have problems with my bot verification, due to tester not having proper setup and refusing to elaborate further. Can a mod assist me?
wait, this button doesnt work
Yup it does not work
@sturdy swan if you wish to transfer a bot, delete it and have the new account resubmit it
but it still not verified on top.gg from the dicords developers page is there any way to transfer the ownership
We can't help with discord related things
kk
o
Top.gg bot guidelines:
- Must have a clear and obvious point of entry
https://support.top.gg/hc/en-us/articles/360059360894-Bot-Guidelines
Please make sure your error messages and setup is clear since your bot was clearly lacking a clear point of entry if the error messages were as non-descriptive as the decline reason states. Perhaps prompting your users to use a setup command where they can create the channel they need for example?
Once you've fixed this issue feel free to re-apply: https://top.gg/bot/new
On your bot page, you are not allowed to:
Include spam/junk, or completely irrelevant/nonsensical characters or phrases in your bot description or intentionally use up characters to reach the 300 ...
If i submitted a bot i just have to wait right
The review process is about a week or more.
Oki
Thank you for the clarification but it's already available
Can someone help me with seting up my server on topgg, I change the server name and now topgg still remembers the old server and I tried deleting it but failed
What is the approximate timeframe for a bot to be verified?
Are reviwer apps still open?
6.27363 days
currently
i wait 8 day now ._.
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
how long would it usually take for your bot to be accepted
dbl upto
@tall hawk
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Its alright
thank you
Wann wird mein bot Aktiviert
How do I enabled the webhook for voting? I’ve put the webhook url in the correct spot but test ain’t workin.
Oop mb
dblupto
@halcyon nest
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
I think my Top GG account was deleted because my old account was deleted. Is that how it works?
Und jetzt ?
I'm getting such an error can you help me none of my friends I know are like this
it will work ?
ok
and i am owner ship bot
i want to take Creator
k
?
do you can use eval command ?
no
@sturdy swan if you're not able to prove you own the bot, we can't help
Can i see our bot monitoring queue?
Why is it not replying?
Staff only
Dbl upto
@analog hinge
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
thanks for the answer
@cobalt sleet
no
what shoild i do ?
Move to #topgg-api
Dblrefreshdata
@tribal pasture
1m
come Screen
You need to prove you own the bot such as through an eval
Is the bot you're trying to use a widget for approved?
how do I report a bot?
Hi support I want to say that my first account was hacked into me and this account was created, the important thing is that I want to transfer my bot 875581190579585054 to this account.
Use the report button on the bot page
Do you have access to the bot's code?
what
my old acc id 619562935118987294
inspect element exist so
In order for us to remove the bot you need to prove ownership. This can be done by changing the bot's status message for example. Do you have access to the code to be able to do this?
pls help me
@cobalt sleet Bro how i fix this
Is your bot approved?
I have all the evidence that this is my bot.
Yeah link in your DM
DM me please
@long ferry؟
accepte
?
dbl dms
Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.
If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!
send me invite
No
what
Turn on your DMs
Again you need to prove you own it through an eval
I cannot help you otherwise
running something on your code only the owner can
send me invite
@cobalt sleet Pls help me
Turn on your DMs. You don't need me to send you a friend request.
i want change bot avatar on website
discord devloper
Change it on the Discord developer dashboard then click "refresh data" on the bot page
hi? @long ferry
Again see what you need to do
Though possibly ask a different moderator to handle it if you're able to, since I'm still not on my pc
i want to Creator me bot
Are you able to prove you own the bot by doing something on your bot only the owner can?
is quit
yes
Dm a mod then, again I'm not available
come Screen Share
Iam changed on discord developers
dblrefreshdata
@tribal pasture
@long ferry
worked
Beep
You want to transfer ownership to your account?
yes
@cobalt sleet Broooo
i refreshed data and bot avatar cahnged and Widget still err
Some people have issues with widgets. Why do you want one?
Read pins
Pls
i will delete it and resubmit it it will work
You can get the vote count using the API. You don't need a widget.
Do not do that. It will not fix any issues you're facing.
how i can transfer the ownership of the bot??
in that time it worked
after i lose deloper account one of mode deleta bot and resubmit it
I cant vote through mobile
now widgets not work
We already spoke about this in DMs. There's no other solution currently.
@cyan flint I registered my bot it's in review period how much time it takes to complete that?
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
hey all, so finnaly i found a hosting solution for my bot and added it again on top.gg - just wondering, i know a while back there was a channel with a queue to see that it was added, is that gone now?
Please check the pins in #general
@sonic ledge
did already all eight guess i skipped that info hehe
Hi support I want to say that my first account was disabled for some reason and this account was created, the important thing is that I want to transfer my bot 880287045753397318 to this account
Is the bot online and working and do you have access to the code?
yess
DM me please
hi. i wanted to ask, what is the maximum time that it can take to get my bot approved?
A week or more. No exact ETA.
its been 2 weeks, so i was wondering haha
also,
even i want to transfer my bot to this account
Did you submit a bot using this account?
no, i submitted using my alt but i lost the email to it because i accidently showed it to my friends while streaming
What's the account ID that submitted?
881861601756577832
i have access to the code and both the accounts
8 September was 4 days ago not 2 weeks
but if they suddenly change the password to it, i could be in trouble... i dont want to take any risks
oh, alright. sorry
I can decline the bot for you if you like but I'll need you to prove ownership
omg will it be queued again?
Yes
Mac are u free?
cause the queue wait time is increasing
Queue is about a week or more right now
yea
But there's no way to transfer to another account currently
:l
Just post your issue
ill do something with my google account and turn on 2fac. dont remove it from queue sorry.
ah i would like to dm instead coz i want a bot to be removed of mine
Ok just let us know if you can't get your account back
DM me the bot ID
sure
Dbl support
@hollow trellis
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
I thought so 
to be fair im sick
I think someone reported issues while using Firefox the other day and Veld was looking into it
How can you edit your bot? Site changed and looks like you can't edit your bot's description and stuff anymore
@chilly raptor is your issue similar to this?
Make sure you're logged in
@sturdy swan can you please tell me, why this guy is banned from the server : 865233635526443068
he is asking for the reason, just tell me. Pleases you
No it just stays white, doesn't load and increases RAM usage. Great that Veld is already looking into it. If I can assist in any way with some logs or shit, let me know 🙂
I've re-logged in several times
Are you on beta?
I don't know
Can you share a screenshot of your bot page?
The edit button is in the sidebar
Probably related to the login issues. Clear your cache (do not clear cookies).
tysm!!!
If you need any more info that could help you, feel free to hit me up, just @ me, so I don't miss it. Thanks for the quick response 😉
No problem
is that a permanent ban?
yes
okai
I mean they can try appealing but that'll be a tough case to argue against
Is description too long?
Try refreshing the page (copy it first)
Might be too long
@toxic linden announcements have issues right now
Oh
Can anyone help me 
Yep, it said that it works to change description, but nothing saved
We can't help you if we don't know what your problem is. So let us know
I said it above but here’s my question
How do I add an additional creator on the top.gg bot page
You have to transfer it to a team but that's not possible right now
Oh alright then I’ll get my bud to do it for me then
Is it possible to apply for support
You can ask your question here
what does this mean?
Refresh the page
happens when i try to submit a new bot
Try what Mac said
now it says, even tho it is public
Try again later
breh
Give it like 30+ minutes
Send the id in here
883382730400886935
Added to our issues, though seems to have fixed itself by just waiting 
Seems to have fixed after a reload
wait how is the description in there? lol
Fetches it from your discord application
hey anyone able to help me with Suggestions bot ?
dblwrongserver @zealous hull
@zealous hull
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
$onlyIf[$jsonRequest[https://top.gg/api/bots/$clientID/check?userId=$authorID;voted;Error getting the order.;Authorization:{your top.gg api}]==1;you still haven't voted]
What would this "your top.gg api" be?
Token
whats this mean
Refresh and try again
im unable to sign up for auction access, why?
Not sure, what does it say
when i authorize on discord, it just refreshes to another authentication on discord
from my bot?
Your topgg API token
Read pins
where I find?
Read pins in #topgg-api
hey would it be bad to only use 5$ a month on advertisements or is that waay too low
not for like front page but for like tags
also for the denied reasons, does adminperm mean that when you invite the bot it needs admin permissions? or does that mean that your commands are not usable with people without admin permissions
how do I dm a user when they vote?
ty
Means the bot requires admin
oh ok, my bot only needs to register slash command delete messages and send messages, is that fine?
Yes
ok thanks
@cobalt sleet sorry for the ping can I ask for a help?
Just post your problem
I mean not mine it's my friend problem my friend got banned from advertising so he appeal there for unban, he told me to ask here about that
Dbl appeal
How do I appeal?
For more information about how to appeal you can view this article.
He appealed still no reply there
@cobalt sleet how did you get a custom domain ending like .ie
He needs to be patient
You buy one
Alright, where did you buy your domain
Then he shouldn't have got himself banned 🤷♂️
There are lots of domain brokers online. This is top.gg support. That's not related.
Alright, thanks anyway
Nothing I can do either. He needs to wait for his appeal to be reviewed. There's no ETA for this.
Hm
Are announcements working? When I try to save it gives an error.
are the review times actually a week?
That's a known issue right now
Yes. A week or more.

There some people write they waiting from 3 months xD
Alr thanks
i got my alt back! no need to do anything lol thanks
its not possible to access my server via link and you also cannot join it over your website
Same happening here for trying to add another bot of mine.
@opaque wing read pins
You need to edit it first
i did
What's the server id
360415849451880449
This is unrelated, but what is the suggested amount of time to register a domain
Like, 1 year, 2 years?
Dblsupport



