support

[coral reef]

Stop please :)

[sturdy swan]

hey
i clicked on add bot then i authorized but then the authorization page comes again and again

[lost spindle]

top.gg/bot/new find bot not working. What can I do?

[sturdy swan]

I honestly don't understand where I needs to be I am so sorry. I am deaf and blind and just clicked the "join server" button on the default top.gg website.

[coral reef]

dblissues

[hidden root]

@lost spindle

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[coral reef]

If you are blind how did you see what to click?

[coral reef]

dblpins

[hidden root]

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[sturdy swan]

ok

ok

[coral reef]

:)

[sturdy swan]

Ah you see I magnifies everything to roughly 2.4x the size so I can still see with my severely limited vision. I also read fonts that are 24 and up pts or equivalents.

[coral reef]

What do you need help with, we are support for the top.gg website

[sand roost]

someone pls help

and

[coral reef]

refresh cache

[sand roost]

this time, i've cleared my cache

[plush nimbus]

Approximately how many days does it take to verify a bot? Mine takes 1 month and nothing

[coral reef]

dblupto

[hidden root]

@plush nimbus

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[coral reef]

Because your bot was deleted @sand roost

[sand roost]

why was it deleted

it literally got accepted this morning

i definetly didnt delete it

and this morning, it was there

[coral reef]

DM @somber parcelif you have questions

[sand roost]

see here

i deleted my server, not my bot

[sturdy swan]

I need help understanding the listing process for guilds, how they are ranked, if I need to invite a bot and finally generally the bumping if that's how they are done. Also what does premium does as far as listing goes if anything?

[sturdy swan]

maybe they are ranked according to votes

[coral reef]

Premium will not affect servers listing at all, servers go in order of votes, views, members, so on and so forth.

If you would like to list a server go to https://top.gg/servers/new

[plush nimbus]

And when the page say about the photo in the document, an error appears saying that the bot was added to 80 servers quickly.

[coral reef]

Your asking about discords approval

https://discord.gg/discord-developers

[plush nimbus]

Ty

[sturdy swan]

Understands, I am required to add and/or do anything with the bot there after?

[lone anvil]

Your bot 854797540565843988 was deleted by @somber parcel for an unknown reason

Judging from the fact that both approval and deletion came in the same minute, this was likely a false approval

[coral reef]

@small lantern must be in the server for your server to be listed.

[sand roost]

oh well, thats sad

[sturdy swan]

Understood do I need to do anything with it or is it just for stats recording?

[lone anvil]

and judging from the messages in our testing server, it was probably for the majority of your bot not working

[keen anvil]

Why can't I go to the analytics menu? I just have an endless download with a good network connection. Other pages work and load instantly.

[lone anvil]

Known issue, no ETA for a fix

[keen anvil]

[lone anvil]

no suicide jokes, thanks

[coral reef]

stats, vote rewards, and invites

[cinder flower]

My bot is appearing in light theme, causing much of the text to be unreadable. However, I have selected the force dark theme option. Why is this?

[grand ravine]

known issue, will be eventually fixed

they have larger fishes atm

[sturdy swan]

Understood thanks for explaining me the exact functionalities of the bot. So just so I am able to understand, there no concepts of bumping here? Since the voting, members and etc determining the rankings correct?

[coral reef]

No, there is no bumping.

[sturdy swan]

Awesome thank you so much for everything, I think I gonna attempt to list it then. ❤️

[lost spindle]

I read it and tried, but it didn't work.

[ashen sandal]

heyy i need help with the birthday bot how do i reset my bday attemps

[grand ravine]

bruh, I meant support server not support channel

[jade ridge]

LOL

[ashen sandal]

OH

[jade ridge]

Don’t the bot have a support server

[ashen sandal]

SOrry

[grand ravine]

according to link in its top.gg page -> https://discord.com/invite/9gUQFtz

[jade ridge]

That’s fine

[coral reef]

Then your going to have ot wait

[coral reef]

dblwrongserver

[hidden root]

@ashen sandal

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[coral reef]

Np :)

[lost spindle]

Okey

[ashen sandal]

i feel dumb-

but thanks 😁

[coral reef]

np

[sturdy swan]

I can't authorize my Discord on that??

I click "authorize" and it just refreshes.

[coral reef]

dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[sturdy swan]

no many times I tried.

[coral reef]

login then refresh

[sturdy swan]

No matter what I tried it just isnt' working for me.

Well at least I was able to purge my authorizations. Probably shouldn't been be doing that to be honest. 🤦‍♂️ Well thanks for trying to help me but even with it really authorized to my account it just won't work to let me authorize when attempting to add my server.

[strange kettle]

Check #memes-and-media and delete that message

[hasty crystal]

Is this emoji considered epileptic: ? Or can I use it on my bot?

[strange kettle]

He is advertising

[coral reef]

Colors change too fast

[strange kettle]

Ty

[coral reef]

No need to post that in here, a mod will handle it when they see it either way.

[wind anvil]

why cant i see creator controls for my bot?

[cobalt sleet]

Are you logged in? Try refreshing

[wind anvil]

ok now i see them, thx

also for some reason, i like someone's review but that like never appears when i go back to the bot page

[cobalt sleet]

That's a known issue right now

[mint schooner]

No

[west crest]

What is the fix to having my server show up in search? I've tried editing the page info and everything, no luck. It's been 3 months.

[cobalt sleet]

What's the server ID?

[west crest]

@cobalt sleet 741151746403074070

[cobalt sleet]

Ok let me check

[sturdy swan]

hi im not able to add my server, it shows my old server name and when i click on view it says
"We can’t seem to find the page you’re looking for."

[cobalt sleet]

Hey! So it looks like it's a site issue. Try maybe editing and saving again? Also, do you have the @small lantern bot in your server?

[runic grail]

what do i do if i just got violated

[west crest]

Yes and I've tried editing several times and my edits don't even save. This has been an issue for a long time. Doesn't seem like there is any fix until the backend is actually fixed

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[west crest]

Good to know I can kick the bot then since it's useless to have in the server atm

[glass abyss]

Hey I wannt to know if i want to add some owners In my bot how can i add ?

@cedar wind can u help 🙂

[long ferry]

You can add them to a team and move your product to that team

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[long ferry]

You cannot have them visually show in the creators list

[subtle blaze]

I keep getting redirected back to authorization even after I authorize

https://gyazo.com/c4d88568b75f9416d8af6477229cd4ca

[long ferry]

Read pins

[subtle blaze]

Ya I'm logged in and I'm trying to add a new bot, so refreshing doesn't seem to work

[glass abyss]

ok

How to invite a member on tram ?

Its pretty much important becuase it displays your server On a website which is popular and soo many people visit it daily So put it atleast 100 words ..

[serene lance]

it says 300 words for me :/ and i doubt most people will read all of it tbh

[warm sapphire]

How do I access the admin page for my bot? Analytics, Webhook, Credits, Etc

I think I'm blind but I see no hyperlink on my bot's page or on my profile

[coarse vault]

are teams broken ?

[warm sapphire]

I'm logged in

[coarse vault]

I keep creating the same team over and over because it doesnt show me in my team

[sturdy swan]

I was going to ask you a question?

[glass abyss]

ya

[sturdy swan]

My bot Will my bot accept?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sweet grove]

Long description no longer accepts html? I think it did before

[safe mason]

do i get a dm from the watcher bot when my bot is approved?

[sweet grove]

yea, I believe so

[sweet grove]

I mean, it read the first part and then stopped... http://prntscr.com/1revfh3

[umbral kindle]

which is CSRF?

It's giving CSRF Invalid when I try to add my bot

Help me

[sturdy swan]

Hello little question I saw that on my bot I had credit, but what is it for?

[umbral kindle]

This is money bro, you have this balance and you can redeem it now, they made a donation to your bot so you can redeem it

[sturdy swan]

okay

When will I receive it?

[misty sparrow]

Liars

[umbral kindle]

Help

[umbral kindle]

If that's not it I didn't know

[misty sparrow]

@sturdy swan

[sturdy swan]

Don't clikable

@misty sparrow

parle fr mdr

[misty sparrow]

[sturdy swan]

ses pas clikcable

[misty sparrow]

Alors je ne peux pas t'aider pour ça

[sturdy swan]

ah ok

[misty sparrow]

J'ai jamais utilisé la sponsorisation

[sturdy swan]

oki apres pareil je sais que j'ai des crédit donc j'essaye mdr

[misty sparrow]

Ça fait vraiment rien quand tu cliques ?

[sturdy swan]

oui

Aucune redirection @misty sparrow

[misty sparrow]

Rafraîchit ta page peut être

[sturdy swan]

ce que je fait x30

[misty sparrow]

Ah

[sturdy swan]

je vais envoyez un mail au pire

[misty sparrow]

Parce que je ne vois pas ce problème dans la liste des bugs du site

[sturdy swan]

bha essaye toi mais la cela ne marche pas ...

[misty sparrow]

J'ai pas de crédits pour essayer xD

[sturdy swan]

ah

et ta accez a la pge advertise ?

[misty sparrow]

Donne l'url stp je vais voir si je peux

[sturdy swan]

https://top.gg/advertise

[misty sparrow]

Ouais euh j'ai pas envie de cliquer pour me retrouver dans quelque chose dont je ne peux pas sortir

Tu as essayé de vérifier ton mail associé à ton discord ?

[sturdy swan]

déja verif

depuis longtemps

je leur est envoyez un mail

[misty sparrow]

Sinon faut demander à un modérateur disponible

[sturdy swan]

oui....

[sick raptor]

I cant vote through my phone help

First it dont plays the video after the site freezes and starts giving error

Its german but it says that theres a problem in the vote site

[sturdy swan]

Omg

[modern forum]

How do I see how many auctions place I won?

[crystal owl]

????? where's my bot avatar ?

[modern forum]

Also what if I am able to pay some of my bids but some not due to fastspring error

[coral reef]

dblrefreshdata

[hidden root]

@crystal owl

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[coral reef]

Once again as you were told yesterday, ask in auctions channels only.

[coral reef]

Try again later, it's being looked into

[modern forum]

I did

But none reply

[fluid rapids]

One message removed from a suspended account.

[coral reef]

Doesn't mean you ask here

[fluid rapids]

One message removed from a suspended account.

[coral reef]

There's seperate channels for a reason, don't go to another channel just because nobody hasn't responded yet

If someone has a answer it'll be someone who can see that channel and they will help you there.

[finite steppe]

Hello, I've applied for auctions access a few weeks ago, and haven't heard anything back - wondering how long typical wait time is

[coral reef]

There is no ETA, it can easily take over a month though.

[finite steppe]

Is there any way to check on the status?

[coral reef]

No

[finite steppe]

Like, to at least make sure the request was received?

._.

[coral reef]

Did you get a dm when you submitted it

[finite steppe]

Nope

[trail solar]

Why does it replace the invite i set it to have with a old expired invite

[coral reef]

Oh wait we were already on Watcher at that point

@finite steppe If it didn't send a error message it should've been submitted but there is no way to check

[coral reef]

There is a issue with updating information for servers and bots rn

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[trail solar]

Dang it

[finite steppe]

@coral reef What would qualify as a "larger partner" for emailing the sales team directly?

The server i'm requesting access for currently has almost 100K members

[coral reef]

You could email [e-mail] if you have questions and want to try

[coral reef]

Sorry

[eager rock]

Hey where can I report someone in this server?

[trail solar]

So basically nobody can join my server bruh ;-;

[wooden raft]

i think u didn't understand. When your bot gets on the Verification server and it has already got out of the queue how much time does it take to get revised

[twilit spruce]

Hello anyone here help me

Anyone mod here??

[eager rock]

I’m tryna report someone in the server

How do I do so?

[twilit spruce]

Sorry for tag.. but I need help releated about the bot.. can u help me@coral reef

[fading ginkgo]

i sent a bot towards the top.gg application so how do i know if they respond?

[eager rock]

You get a dm from @hidden root

[fading ginkgo]

ok

[long ferry]

That's bot queue

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

deleted

[long ferry]

dblrefreshdata @crystal owl

[hidden root]

@crystal owl

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[twilit spruce]

Hello can u help me@long ferry

[long ferry]

Just ask

[twilit spruce]

Hello Aurel. can u help me to find a bot information.. Bcz I have a msg from bot for nitro... Is this a scam???

[twilit spruce]

It's Versace bot.. and he mention in my dm that.. if u add bot in your server so u elegible for free nitro..

[long ferry]

It is very likely a scam

Nobody gives you free things

[neat badge]

Is there anyone available for auction support?

[sand roost]

it would be great if a bot reviewer can help me in general out, we had a conversation, great if you'd know the context

[wintry elm]

how can know my bot is aded or not

ok

ty

[sand roost]

@wintry elm not for approvals tho

[vocal tiger]

How do I save my bot's support server link @long ferry?

[long ferry]

dblissues

[hidden root]

@vocal tiger

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[worthy sleet]

Will I get a dm when my bot gets approved

[sand roost]

yes

if you have dms on then yes

[worthy sleet]

Yes on

[sand roost]

ok

then you'll get on when your bot gets approved

[patent solstice]

Whenever I try to update information about my bot I get an error saying: invalid csrf token, what is this?

[neat badge]

Try reloading the page and then updating.

[merry mauve]

Hello, when i open top.gg on my profile says that i dont have any project, but i submited my bot for revision yesterday. I didn't get any message so i assume it hadn't been checked. Is it a bug?

[coral reef]

Because it isn't approved

[merry mauve]

Is there a way to find out why it hasn't been approved?

[grand ravine]

time

[sturdy swan]

Whats with site I cant login

I click authentichtaion and then it wont login me into site

[merry mauve]

So will i get a message?

[grand ravine]

yes, and green name

[vivid nexus]

"Your page contained some validation errors" what does that mean?

[worthy marlin]

Help, when I log in to the page it tells me that I have no projects, and I present a bot which I was approved

Is a error?

[umbral fiber]

how i can transfer the ownership of the bot?

[lilac compass]

why doesn't the request authentication access button work on the advertisements page

[long ferry]

Known issue right now

[lofty gyro]

i cannot see my bot analytics page and also i cannot see my bot when i search the name of it , any issues going on? , ID of Bot : 848561799132741652

[coral reef]

known issue

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[rigid olive]

how long does it take to review a bot now?

[coral reef]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[trail juniper]

I have been facing with issues like saving prefix and description

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[elfin star]

Hey how do I get out of beta mode because there are many current bugs on the new version (which is fine I know you're working on it) but I would like to be able to see the rankings of my bots.

[lucid briar]

usually the switch is in the footer, to the right

[elfin star]

It's not there for me

[lucid briar]

however since the beta is now being rolled out, it is likely you may not be able to switch back

[elfin star]

Oh rip because all of the rankings are currently messed up. One of my bots would be towards the top and the other wouldn't show up at all even tho it has more votes than the ones listed.

[lucid briar]

there are many issues on the site which still need to be fixed ¯_(ツ)_/¯

the team definitely seem to be working hard to sort them out

so you'll have to just wait until it has been sorted

might be worth checking the github to see if it has been reported there (if not you should probably report it if you want it to be noticed)

[elfin star]

Where can I find the github?

[lucid briar]

https://github.com/top-gg/issues/issues

[patent solstice]

Why on top.gg my bot has no photo, since it has a photo in the application and in the bot?

photo = icon

[cobalt sleet]

Dblrefreshdata

[hidden root]

@patent solstice

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[patent solstice]

Thanks

[umbral fiber]

how i can transfer the ownership of the bot in the site? because I have it on a old account and i want to transfer it

[lucid briar]

did you lose access to the old account?

[umbral fiber]

nope

i have email and pass, but it's an old account and now my main account is this so I want to change

[sick raven]

Ben beta değil de normal top.gg ana sayfasına erişmek istiyorum, yani beta modunu kapatmak istiyorum fakat ayarlarda karanlık modun altında veya üstünde göremedim.

Turkish support ^

[lucid briar]

if you log in to your old account, go onto the edit page for the bot and there should be a "transfer" tab i believe

[umbral fiber]

yes but what i need to put here:

[lucid briar]

either the discord or top.gg id of the account you want to transfer it to

[umbral fiber]

discord = SilverCri793#2021

?

[lucid briar]

dbl id

[hidden root]

An ID is a unique number which is used to identify a user, bot, channel, or message. To obtain an ID, right click on it and click "Copy ID"; this can be done from mobile by holding down.

Should you not see the option to acquire an ID, you need to enable "Developer Mode" which can be done from your user settings, under "appearance".

How to get a user's ID on Discord

[umbral fiber]

i tried but nothing again

[lucid briar]

if the discord id doesnt work, the top.gg id might

[umbral fiber]

where i can find the top.gg id?

[lucid briar]

you need to go to your top.gg profile page for that and take the long number from the url

it looks just like a discord id

[umbral fiber]

it's equal at discord id

so it doesn't work

[lucid briar]

nobody said it was equal

there's a reason i mentioned them separately

[umbral fiber]

844691950799028235 top.gg id
844691950799028235 discord id

[lucid briar]

you're copying the wrong thing i think

if you log in with this account and go to https://top.gg/user/me

[umbral fiber]

the url is
top.gg/user/(id)

right?

[lucid briar]

hang on yeah

seems to be the same for me too

[umbral fiber]

yea

so how i can transfer?

[lucid briar]

hang on

[umbral fiber]

ok

[lucid briar]

oh ic, seems i can only access it when clicking onto my profile from a bot

or by going to the edit profile page

222800686445199360

this is your top.gg id

[umbral fiber]

thanks

nothing again

[lucid briar]

what error is it giving

[umbral fiber]

no error

when i press the button he load and then nothing

[lucid briar]

can you check if you're able to access the bot on this account

[umbral fiber]

so i need to go on my profile right?

if yes, "you don't have any projects"

[lucid briar]

could you go onto the bot page and see if youre able to edit it

[umbral fiber]

alr

nope i can't

[lucid briar]

sigh

you should check the github i guess then, see if the issue has already been reported there (https://github.com/top-gg/issues/issues)

if not, report it

[umbral fiber]

wait, it's a problem if i have tried to transfer the bot by using phone?

[lucid briar]

and for now i think you'll just have to delete your bot and re-submit it under the new account (or wait until it has been fixed if you don't want to delete it)

[lucid briar]

would be worth checking yeah

[umbral fiber]

ok now i check

if i log with the account and i change page he continue asking for me to login

but i logged with the old account

ok i have fixed it

still load

and i think nothing happens

if i try to create a team? @lucid briar

i can modify the bot ecc...like i'm the owner?

[lucid briar]

you can, but the team would be under your old account

you'll get the full perms and everything on your new account tho

[umbral fiber]

and i can transfer the ownership of the team?

[lucid briar]

dont believe so

[umbral fiber]

k

[tacit idol]

bot isn't prompting me to sign in anymore when i click a voting bot link, so it returns the 'oops something went wrong' fixes when you refresh and it forces a sign in, don't know why that's happening though

[sturdy swan]

broken

again

again...

pls dont slap dblissues just reporting~

[coral reef]

It's known yeah

[candid valley]

the global chat bot doesn't want to work for me and I want to know if you could help me

[coral reef]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

Not broken, you not providing a valid url

Post the URL in here

[sturdy swan]

??

don't you see the url clearly? I would not bother censoring if I would post it here

i.imgur.com

[grand ravine]

is it like https://i.imgur.com/12345.png?

[long ferry]

Not sure why you would censor it nonetheless considering it's visible to everyone

[sturdy swan]

cause testing image, it is something personal I uploaded

your friend already confirmed its a known issue so

[long ferry]

See what kuuhaku said

It can be you not properly setting it

Because there is no issue regarding bot card backgrounds

As far as I'm aware

[sturdy swan]

I did it just like I do everytime, I was able to change before with same images

[long ferry]

Again, see what kuuhaku said, is it that format?

[sturdy swan]

ye

anyways

not needed

I'll do it later

[soft bronze]

My bot has 106 votes
And now I find 4 votes Is this a glitch from the site?

[sturdy swan]

they reset each month

[long ferry]

I cannot determine if that is an issue or not if you're not able to cooperate, nor would be able to help you

Shrug

[soft bronze]

Big bots not reset?😐

[soft bronze]

how? your ar moderators for help members

[grand ravine]

@sturdy swan try this one https://i.imgur.com/aEYHWTO.jpg

[long ferry]

I am not able to help users if they do not cooperate

No ads please

[sturdy swan]

they don't?

[grand ravine]

they do

it's just caching sometimes

or noone voted yet so they show old values

[ionic lintel]

votes reset every month

for big bots as well

they're also counted x2 during weekends

[long ferry]

You may see bigger bots get their votes faster than yours, this could be due to their user base or what kiriot just said above, double weekends

[soft bronze]

How did they get 300,000 new votes?
in one day

[grand ravine]

huge userbase

only 6 days

[soft bronze]

There are robots that are not big and the votes have not changed

[grand ravine]

that's caching for sure

[ionic lintel]

is it really surprising lol

[long ferry]

It may seem like that votes do not reset, but they do. Visually that could be caused by caching

[soft bronze]

I speak support🙂

[ionic lintel]

you can vote twice a day and it's doubled on weekends

[soft bronze]

i speak support🙂

[long ferry]

Yup

[grand ravine]

yes, support is a channel so I answered 🙃

@sturdy swan did it work?

[ionic lintel]

ive seen bots in 50k servers with 20 votes and bots in 200 servers with 5k votes

it really depends on the bot and the community

[soft bronze]

You are not a support, so be silent @ionic lintel @grand ravine

[snow glacier]

My bot operates solely on slash commands, and therefore doesn't have or need a help command. Is this okay for a listing on top.gg?

[grand ravine]

tsk tsk, that's sad but anyway

[soft bronze]

Thanks, I didn't ask for your reply

[grand ravine]

I guess so, slashes already provide a help interface

[long ferry]

That's definitely fine, as long as you clearly state your bot using slash commands to avoid confusion

[grand ravine]

just make sure to mention it in description just in case

[snow glacier]

Awesome thanks y'all

[soft bronze]

I can get a million votes with bribery

🙂 ez

[long ferry]

Let's keep it on topic, change channels please

dblsupport

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[soft bronze]

@long ferry Is it really renewed every month?

[long ferry]

Are you talking about votes?

[soft bronze]

yes

[long ferry]

Yup, you can also see that happening here https://dblstatistics.com/bot/432610292342587392

[soft bronze]

ok thx

[unreal merlin]

is the long description markdown enabled

[coral reef]

yes

[unreal merlin]

merci

[hollow cedar]

guys top.gg thinks my sever is a bot

[coral reef]

What does it say

[hollow cedar]

If you go to upvote it, without being signed in, it says you must be signed in to upvote bots

[coral reef]

just a typo

[hollow cedar]

never mind, its just a typo

[coral reef]

yup

[hollow cedar]

Sorry for wasting your time lol

[coral reef]

np

[unreal merlin]

where do i include a github link for the bot?

i do not have a support server

just github issues and discussions

[grand ravine]

support server is optional although heavily recommended

and for github iirc there's a field for source code url

[unreal merlin]

no, unfortunately there does not seem to be

can i just include the link in the description?

[grand ravine]

just a sec, lemme check

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[grand ravine]

there

put the github link in that field

[grand ravine]

evil

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[unreal merlin]

i swear i don't see this

nice website btw

i assume it was made using bootstrap or material ui

[grand ravine]

oh I didn't make it, I'm just one of the many users

are you in mobile?

[unreal merlin]

desktop

[grand ravine]

weird, it was supposed to be right there

[unreal merlin]

very weird

[grand ravine]

@sturdy swan know anything about this?

[unreal merlin]

yea, it did not show up on my other browser either

[sturdy swan]

no

[grand ravine]

your layout seems weird

[unreal merlin]

lemme try on mobile

[grand ravine]

like, you don't have the navigator to the left

[unreal merlin]

no i don't

[grand ravine]

is your screen narrow?

[unreal merlin]

nah, it's huge

27"

well not huge but big

huge is a TV for a monitor

[grand ravine]

my guess is that the site is hiding some elements due to adjustment

you're missing many fields below support url

[unreal merlin]

just to confirm

this is in https://top.gg/bot/new ?

[grand ravine]

no, bot edit page

[unreal merlin]

oh maybe that is why

[grand ravine]

try submitting it then going into edit

[unreal merlin]

kk this will take a minute

ah nice

working now

[grand ravine]

nice

[unreal merlin]

merci

[grand ravine]

yw

[unreal merlin]

how long does review take?

[grand ravine]

around a week or so

[unreal merlin]

i need to take it down for some more development atm

very good

[honest mica]

Is there a way I can get my top.gg bot authentication token before my bot is approved

[grand ravine]

nope

[twilit gust]

I'm having an issue where I simply cannot log in

The site just hangs and never finishes

I've tried clearing cookies, cache, everything- even tried a 2nd browser (edge, gross) that I've never used

I'm very much logged into discord on the web too

[crystal fiber]

Hey guys my pacman bot is always offline how do i fix it?

[grand ravine]

well...you don't

you either wait or ask in its support server what's up

[crystal fiber]

nah it says its online in the discord botlist

[crystal fiber]

so yh

[crystal fiber]

so what do i do now? @grand ravine

[grand ravine]

the site doesn't reflect the actual bot status

if it's offline for you you really need to ask its support staff

[crystal fiber]

ok but then why does it say bot status:online

[honest mica]

@crystal fiber did you make the bot

[crystal fiber]

no

[crystal fiber]

look at whats pinned bro.

[twilit gust]

I have.

Did you not read my message

[crystal fiber]

no lol

[twilit gust]

Well that's your first problem

[crystal fiber]

Ok it was ur problem anyway i don't care then with that attitude

[frail locust]

Hello there is someone begging for nitro in my dms

[unreal merlin]

what are vote credits?

do i make money on votes??

[coral reef]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[coral reef]

No, you make virtual credits

[frail locust]

@coral reef How can I report someone here?

[coral reef]

dm a moderator

[past hemlock]

who made the bot queue site?

[frail locust]

👍

[past hemlock]

its cool

[coral reef]

There is no point in being negative

[coral reef]

Oliy did in 2016

[coral reef]

This is not accurate

[crystal fiber]

He was first and its not even that negative

[coral reef]

dblpins

[hidden root]

@twilit gust

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[crystal fiber]

Ok thanks

[coral reef]

Doesn't matter, it still was and it doesn't matter "who started it". It isn't needed.

[crystal fiber]

Yh but ur targeting me when he did it too tf

[fluid rapids]

One message removed from a suspended account.

[crystal fiber]

drop what?

[coral reef]

There is no point arguing with it, just move on. ty

[fluid rapids]

One message removed from a suspended account.

[twilit gust]

The question wasn't helped by the pins, sorry for the confusion

[coral reef]

What happens when you press login

[twilit gust]

The site times out

[coral reef]

What does it say

[twilit gust]

Cloudflare 502

[coral reef]

Oh, bad gateway

Hm

[fluid rapids]

One message removed from a suspended account.

[coral reef]

Weird

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[coral reef]

Not happening to me

[fluid rapids]

One message removed from a suspended account.

[fluid rapids]

One message removed from a suspended account.

[coral reef]

It won't be related to browser if its cloudflare

Could be region though

[fluid rapids]

One message removed from a suspended account.

[twilit gust]

Firefox

[fluid rapids]

One message removed from a suspended account.

[coral reef]

What region are you in

[twilit gust]

US- East

[coral reef]

Same as me, hm

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[coral reef]

Try using chrome see what happens

[fluid rapids]

One message removed from a suspended account.

[twilit gust]

Same thing

Already tried it

[fluid rapids]

One message removed from a suspended account.

[twilit gust]

I'm in SC, Atlanta cloudflare node

[coral reef]

Then it's most likely your internet provider

[fluid rapids]

One message removed from a suspended account.

[twilit gust]

Every other site seems to work, at&t gigabit

[coral reef]

Yeah we are all on the ATL CF node

[fluid rapids]

One message removed from a suspended account.

[crystal fiber]

**

[coral reef]

that's odd, try again later maybe?

[fluid rapids]

One message removed from a suspended account.

[coral reef]

?

[twilit gust]

Yeah^ I will

[fluid rapids]

One message removed from a suspended account.

[twilit gust]

I'm at the gym atm

[opaque cobalt]

Hello I’m new and was hoping for clarification on a rule

[coral reef]

What rule do you need clarification on?

[opaque cobalt]

Rule number 1 under server list rules

Was wondering if that meant nsfw servers aren’t allowed to be advertised on the website

[crystal fiber]

like u cant show content of nsfw

i think

[coral reef]

You cannot mention anything related to NSFW

Or even the word NSFW

[crystal fiber]

yeah

[opaque cobalt]

Ok thanks just checking

[coral reef]

In your site, server image, description, etc.

[sturdy swan]

Nsfw bot rn: 😭😢

[opaque cobalt]

Thank you for your time

[coral reef]

np

[crystal fiber]

So what do I do with the bot not working for me and btw @coral reef are u some admin

[coral reef]

I am a bot reviewer

[coral reef]

dblwrongserver

[hidden root]

@crystal fiber

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

So i beat up my best friend and he asked why the bot yes? Help yes

[crystal fiber]

thx dude or ma'am

[coral reef]

he/him :)

[coral reef]

What?

That doesn't seem to be related to this channel, more like a troll.

[sturdy swan]

Ok

[past hemlock]

How could I add an endline in the long bot description? It doesn't seem to work.

[sturdy swan]

:XD:

[coral reef]

<br>

[coral reef]

Stop please.

[sturdy swan]

ok

Bye

[past hemlock]

oh thanks im not familiar with html

or whatever it is

[coral reef]

np

[sturdy swan]

How shut up sound? Is it good i might try, this my last question no troll

[coral reef]

If you have questions about how to use html and markdown go to #development

[coral reef]

Not related to this server or channel. Stop please. ty

[sturdy swan]

Where do you want me to say it, In your dms?

[coral reef]

#general for shit-posting. Ty

[sturdy swan]

I don't want to ping you there

[coral reef]

Then don't

but stop shit-posting here

[dusk pilot]

hi

[coral reef]

hello

[sturdy swan]

disrespect jeez

[real laurel]

-support @sturdy swan

[wild stone]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

bruh i was already talking in general

random ping

[turbid summit]

@wild stone

[stone fiber]

what is that?

[sturdy swan]

I got ghost pinged

[sturdy swan]

Hey! I just added my bot on top.gg . how long will it get to be published? for everyone to see

[pliant mauve]

dbl upto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[fallen slate]

hi i had given my bot to be published in top.gg site its been 1 month and i havent recieved any confirmation whether it has failed or is verified pls help

[cobalt sleet]

You got a ping in #mod-logs and a DM from @hidden root

[fallen slate]

i didnt get it i dont know why and i dont have only a ping command

[cobalt sleet]

You'll have to contact @tranquil yacht for more information.

[rare rune]

Any response?

[fallen slate]

o ok

ok thx

[cobalt sleet]

In the footer of the homepage

[urban marsh]

hi I am trying to use the bot to play music and it says there is music playing but I have no audio

[cobalt sleet]

Dblwrongserver

[hidden root]

@urban marsh

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[languid solar]

I can get bug hunter?

[sturdy swan]

@cedar wind
how i can remove the beta from top.gg site ?

[modern forum]

hello how do i see how many impressions i got
Also i paid for all my bids except some worth 6$ cuz fastspring error. so will all my bids go live or none go live?

[cobalt sleet]

Clear your cookies

[cobalt sleet]

#auctions-support

[sturdy swan]

Hello there i have a question when my bot joins 100 server how do i verify it ?

[modern forum]

i asked

there

[modern forum]

u will get a DM from official DIscord

[sturdy swan]

but the bot i made i mean the thing is in my alt account but i put on top.gg frm this account

so where i get the message?

[sturdy swan]

Okay

[neat birch]

topgg isnt official

[sturdy swan]

oh ok

[cobalt sleet]

Dbl verifybot

[hidden root]

@sturdy swan

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

[sturdy swan]

l

kk

[cobalt sleet]

Then wait

[unreal merlin]

can i change the name of hte bot when it is approved?

[cobalt sleet]

Yes. Update the name on your Discord Developer dashboard and click refresh data on your bot's page

[unreal merlin]

Okay perfect, let me try that

[cobalt sleet]

Same works for the avatar

Dbl refreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[serene fjord]

dbl

can someone help

[cobalt sleet]

What's the problem?

[sturdy swan]

Hello there i am a bot developer as you see but my bot crossed 100 server and now it wants verification but i am below the age of 18 actually i am 14 years of age and they need an identity card to get it verified so what kind of id do i give them?

My school id card will work or not ? please help me

[cobalt sleet]

Dbl verifybot

[hidden root]

@sturdy swan

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

[cobalt sleet]

We're not Discord so we can't help

[sturdy swan]

OOF

WHO CAN HELP ME

[long ferry]

Read the embed

[sturdy swan]

i read it but .....

[long ferry]

Then you should ask on the server mentioned there

[sturdy swan]

where?

invite link/

oh i found it

xD

[steel kraken]

same

cant verify

although you can ask your parents/guardian to do it

[sturdy swan]

umm how ?

[steel kraken]

read discord's article about it

[drifting frost]

How can I add my server to top.gg/servers?

[sturdy swan]

can u send link?

[steel kraken]

https://support.discord.com/hc/en-us/articles/1500006788822-An-Update-on-Verifications-for-Users-Under-16

[drifting frost]

Can anyone help me?

[steel kraken]

Also the best place to ask for such a thing is the discord developers server

[drifting frost]

I added the bot, but still it does not show the manage servers

not bot, server

[ornate junco]

https://top.gg/servers/new

[drifting frost]

I added my server and the bot

But when I open it

It shows 403 forbidden

[ornate junco]

you have to wait for the bot to get approved

[strange kettle]

Cause it's not approved

[ornate junco]

servers dont have to wait in queue

[strange kettle]

Wait till 1week

[drifting frost]

Umm but I dont have any bot...

[ornate junco]

you said you added a bot

[drifting frost]

I mean when I add the server

It adds a bot dsl right?

I meant that bot

[ornate junco]

yes

you cant add it?!?!1

[drifting frost]

I added it

But still doesnt update in manage servers

even tho I added it

[ornate junco]

clear cache

[drifting frost]

where?

[strange kettle]

I think that's a glitch

[drifting frost]

still nothing happens...

[ornate junco]

log out and log back in

[drifting frost]

Okay, lemme try

[ornate junco]

if not, try a different browser

[drifting frost]

okay it worked

I actually clicked on my profile

And edit my server

Thank you for helping 🙂

[ornate junco]

[drifting frost]

[hollow tapir]

Yo

[fallen slate]

#general

[sturdy swan]

me wating in this channel to see my music bot 8d and all other : D

[maiden herald]

i keep getting this thing were i cant see my analytics it just keeps loading

is site down?

[sturdy swan]

?

top.gg ?

[maiden herald]

yeah

[strange kettle]

Who will dm me when my bot is approved
@Luca / @Watcher ?

[sturdy swan]

isn't down

[wary matrix]

Watcher

[strange kettle]

K

Ty

[sturdy swan]

wtf

[maiden herald]

uhhhh

yeahhh

[maiden herald]

u didnt see that

[sturdy swan]

i am on the site

that wird

[maiden herald]

it works

[sturdy swan]

ok 😄

[maiden herald]

only analytics

is not working

[unreal merlin]

so I updated my bot name on the discord developer application portal

however, it did not update on my top.gg application

is there a time period that I must wait?

[sturdy swan]

its can be long

like a
one week

or more

[unreal merlin]

i don't mean for the actual review btw

[sturdy swan]

mmm

[unreal merlin]

just meant for changing the bot naem

[sturdy swan]

Guys I have a question..

[unreal merlin]

like it's display name on top.gg

[maiden herald]

whats up?

[sturdy swan]

A while ago I tried to vote for nekotina to use a command, this is my secondary account and I don't know how to change my account to vote for a bot to this account

;-;

In short, I can't or don't know how to change my account to vote for a bot

[maiden herald]

see?

[sturdy swan]

Ye

[strange kettle]

Logout from the old account and login again with new account

[sturdy swan]

I try it many times

It dont work

[strange kettle]

Try to clear your browser cache

[sturdy swan]

Kk

[strange kettle]

If you don't know how to login see this-
#support message

[sturdy swan]

K

I tried it and I started the session and I put my secondary account and it opened the main one

;-;

[strange kettle]

Refresh the page

After login

Multiple times

[sturdy swan]

Ok

Ty beluga it worked xD

Tysm

[strange kettle]

Np

[brazen nymph]

i want to advertise my server?

[strange kettle]

go on https://top.gg/servers/new
Then click edit on the server you want to add
Fill the form and save it
Done

[brazen nymph]

this come?

[strange kettle]

Click authorize

[brazen nymph]

this came again

[strange kettle]

Click for some time

If not works refresh the page

[brazen nymph]

it doesn't work

i did and i refresh it also

[strange kettle]

Clear your cache

Of the browser

#support message

See this if you don't know how to do

?

[brazen nymph]

wait

[strange kettle]

K

[sturdy swan]

How much time do I have to wait for the bot approval?

[pliant mauve]

dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

aghhh

[strange kettle]

Can you tell me can only mods are able to use dbl cmds?

[ornate junco]

bot reviewers and moderators

[strange kettle]

K

Ty

[sturdy swan]

hello, when I fill out my server information it for some reason deletes after saving, and whenever I view the server it takes to me a 403 error page

can you please help?

[brazen nymph]

that thing came again

[strange kettle]

I think that's a issue

#support message

See this

There are some site issues also

[brazen nymph]

ok

can you do for me

[strange kettle]

I cant I am not the owner

Actually

[sturdy swan]

fixd issue

[runic grail]

I wanted to ask something
I lost my access to the account from which my bot was added so is there any way to get access to the bot??

[brazen nymph]

yes

i can

give your server back

by give your pass and gmail

[ornate junco]

you have to reset your password

[ornate junco]

no

[cobalt sleet]

If you've lost access to your account but still have access to the bot (it's online and you have access to the code) you can request deletion by contacting a moderator. We'll ask you to prove ownership, delete the bot and you can re-apply using your new account. DM me if you want to do this. Otherwise you will have to wait until you get access to your old account.

[sturdy swan]

Can i check the status of my bot.

If its verified or not.

-^-

[cobalt sleet]

If it's approved you'd have the bot developer role

[sturdy swan]

Kk

a few 100 hrs later

[cobalt sleet]

It takes a week or more

[sturdy swan]

Oh

[cobalt sleet]

You submitted yesterday

[sturdy swan]

Yes

[runic grail]

Ok one more thing

I used my freind account so that i can view the bot

And found this

why unknown user

no one reedemed

[cobalt sleet]

It's just a bug. They're added to your auctions account.

Dbl credits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[atomic cloud]

Hii

[rain wedge]

hi

[atomic cloud]

I just started to add my server in discords official site but when I added it it says authorized then brings me to home page but till I dont see my server in the site , Pls help me .

[torpid sun]

when i click on request auction access nothing happens

[cobalt sleet]

This is top.gg, we're not affiliated with Discord. But if you're having trouble publishing your server on our site, have you added the @small lantern bot to your server?

[cobalt sleet]

Go to https://auctions.top.gg

[atomic cloud]

no not added , yes I am talking about top gg only

[cobalt sleet]

Invite the DSL bot to your server: https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1

[atomic cloud]

alr

[modern forum]

Bruh wtf i got reduced 15$ but total i had to pay was 10$

[cobalt sleet]

Then go to your profile (https://top.gg/user/me), find the server (click "refresh data" if needed), click "edit" and fill out the information and click save. @atomic cloud

[cobalt sleet]

#auctions-support

[torpid sun]

what is the wait time for auction access

??

[modern forum]

yes but it urgent

[cobalt sleet]

No ETA. It's not handled by mods. We don't have any insight on that. It can take up to a month.

[modern forum]

i want my 5$ backk

[cobalt sleet]

It doesn't matter. We can't help you here.

[cobalt sleet]

You need to ask in #auctions-support because it'll get lost here and the people who manage the auctions don't read this channel.

[torpid sun]

my credits will expire till then i think

[cobalt sleet]

Maybe. You get $15 credits every month you get over 100 votes.

[brazen nymph]

i want to advertise my server ?

[cobalt sleet]

So you might get more next month

[brazen nymph]

i want to advertise my server ?

[cobalt sleet]

Go to https://auctions.top.gg

[brazen nymph]

bro i cant

can you do for me?

[cobalt sleet]

No you have to do it.

[brazen nymph]

i cannot

do for me

[cobalt sleet]

No one can do it for you. It has to be associated with your account.

[brazen nymph]

i can't

[cobalt sleet]

Then I'm sorry

[modern forum]

ok i did

now help me there

pls

[atomic cloud]

it says this

[cobalt sleet]

Try going to https://top.gg/servers/me

[pastel vortex]

hello help pleas

[cobalt sleet]

Refresh the page

[pastel vortex]

ok

[cobalt socket]

Bug in the parser?

[cobalt sleet]

Look at the form. Make sure your short description is under 140 characters, your long description is over 300 characters and you have between 3 and 6 tags.

[cobalt sleet]

Yep this is a known issue.

[shell token]

hey i see a message Uh oh! Something went wrong when sending your vote. Please try again!

i tried everything

[cobalt socket]

Ok, ty for reply, gonna wait for eventual fix 🙂

[cobalt sleet]

Refresh

[pastel vortex]

ok

[shell token]

did already

[polar oyster]

is the site down?

[dense totem]

uh why top.gg giving 500 status on my bot page?

[cobalt sleet]

Log out and back in?

[polar oyster]

same

[cobalt sleet]

Ah site issue maybe

[shell token]

i just wanted to confirm if its an problem for everyone

[south river]

Color chan page giving error

[pastel vortex]

But it doesn't let me write anything.

[polar oyster]

oh oki

[cobalt socket]

yeah, and 500 on bot page

[shell token]

indeed

[lament oar]

sorry, im new here, can i ask something

[cobalt socket]

Logout does not work

[long viper]

Its not letting me vote for mimu

[worldly quartz]

hi

[cobalt sleet]

The site is having some issues right now. The team is aware and working to fix it. It'll be back soon. Please be patient.

[long viper]

Oh ok

[shell token]

k

[pastel vortex]

Can you help me?

[cobalt sleet]

The site is down. Please wait.

[pastel vortex]

ok

[late gorge]

Why is the vote error?

[cobalt sleet]

The site is having some issues right now. The team is aware and working to fix it. It'll be back soon. Please be patient.

[late gorge]

thanks

[wooden mirage]

Ty 🙂

[pastel vortex]

thanks

[vague goblet]

Thanks I was getting frustrated

[lone anvil]

500 status codes on entity and vote pages

Hey, we're aware of the current errors affecting both bot/server pages and voting pages. The dev team has been notified and will be working on a fix shortly.

[languid solar]

Why

[sturdy swan]

Oh

[languid solar]

What?

[cobalt sleet]

The site is having some issues right now. The team is aware and working to fix it. It'll be back soon. Please be patient.

[lament oar]

the music page also have 500 error code

[lone anvil]

oop i thought this channel was locked

[sturdy swan]

Oo

[cobalt sleet]

Lock support?

😂

[lone anvil]

500 status codes on entity and vote pages

Hey, we're aware of the current errors affecting both bot/server pages and voting pages. The dev team has been notified and will be working on a fix shortly.

Update: The team has implemented a fix and are now monitoring the situation.

This channel will be unlocked once these issues have been fixed.

[lone anvil]

Issue has been fixed

Both entity and vote pages should work again!

[spring prawn]

eyy its open again, i have an issue with the analytics page for my bot giving me a 504

i didnt see it in the pinned comment but apologies if i missed that and its a known issue

[hushed basin]

hi, could you tell me when you verify my bot?

[pliant mauve]

dbl upto

[hidden root]

@hushed basin

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[hushed basin]

OK, Thank You

[gentle flicker]

hi,can u tell me when my bot will approved?

[spring prawn]

dbl upto

oh i cant do that

just look up like 2 messages

[torpid sun]

[sterile apex]

how can I transfer a ownership of a bot to another user?

by his id or by his username?

[silk radish]

my top.gg server is showing not published

[sterile apex]

?

[acoustic fractal]

Hey, is it possible to request ownership of a bot thats listed here?
the actual discord application has been changed, but its listed on this site by the previous owner

[atomic cloud]

Hey

I accidentally gave wrong reward role to vote tracker bot Nd now I ain't unable to change it how can I change it?

[runic grail]

Please ask in vote tracker bot's support server

This channel is only for top.gg support

[atomic cloud]

I am not getting their support server link

[wary zealot]

about the new vote site #site-status message, can i know what site is it?

[runic grail]

We can't help with that sorry 😐

vt!Support

Try this in your server

[sick raptor]

Im having this issue since idk how many days cant u guys help?

Its rly annoying

[sand roost]

i think a community manager said, that the issue was fixed

[sturdy swan]

hi not top.gg related but how do i recover a disabled account?? Its not deleted yet it just doesnt let me go into my acc

Someone has my token and did self bot with it

thats just what the discord email says

[coral reef]

If it isn’t top.gg related we can’t help you

Contact discord support

Dblnotdiscord

[hidden root]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[coral reef]

Dbl wrongserver

[hidden root]

@atomic cloud

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sick raptor]

It isnt

[lethal thicket]

If i delete my server from top gg do it get deleted fron discord also?

[cobalt sleet]

No that's separate