support

[sturdy swan]

Let's see.

Because Refresh but nothing. Just all the "long description" are gone.

[brisk dagger]

Not listed

[sturdy swan]

it's a new server

[coral reef]

What is the issue

[mortal saffron]

hey im trying to set up a voter role for people who vote, and i try to show that on the dsl but when it says select role not all the roles come up

[sturdy swan]

because via mobile doesn't work, this is why now i'm working via pc. i add the DSL bot on my server.

And now I just click on the add my server' I selectionned my"the bad batch" server. I wrote all the description. Just a previous too see. Tags etc....etc...and save my work.

I clicked to the link (generated) and I have ...no description.

So I refresh' and I have nothing too

(my apologies to bother you) 👉👈

[coral reef]

^

[coral reef]

Is DSL above the roles you want?

[mortal saffron]

dsl doesnt appear, and doesnt seem to have a role

[coral reef]

Re-add DSL to your server

[mortal saffron]

it still has no roles

[coral reef]

dblzendesk How to setup role rewards on DSL

[hidden root]

Top.gg Support

How to use Top.gg
How to setup role rewards on DSL

[coral reef]

Read the article I wrote on how to add role rewards and make sure you do the steps correctly :)

[mortal saffron]

thanks, but when i scroll down to select the role reward, not all the roles in the server appear, just a few

[sturdy swan]

It's working I just did F5

[coral reef]

Make sure DSL's role is above the roles you can't see then refresh your page

[mortal saffron]

that worked

thanks

[coral reef]

Np :)

[mortal saffron]

however, i have voted for my server and dont have the role

[coral reef]

Did you do it before or after?

[mortal saffron]

ah before, that might be it

[coral reef]

That's why

[mortal saffron]

i'll wait 12 hours then

[coral reef]

Oki

[jagged pasture]

so I pressed the beta tester on the sight and I can't figure out how to go back to normal

can someone help me

[coral reef]

Go to any page scroll all the way down and click the beta button

[jagged pasture]

pain I tried scrollin all the way down and I'm not very good with patience

[coral reef]

You won't reach the bottom of the main / page

[jagged pasture]

ohhhhh

thankssss

[coral reef]

np

[sturdy swan]

Finally I added my server of french community of the bad batch I am happy now.

[coral reef]

:)

[gusty pier]

The save button doesn't work on the edit page

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[gusty pier]

k thx

[coral reef]

np

[potent rapids]

Is that review reply issue fixed? Editing is fixed but isn't updated on current site issues

[gusty pier]

also this but ig that solves this problem

[coral reef]

It's a known issue

[thorny crow]

hello! how do i change the Creators on the website for my server?

[gusty pier]

k

[coral reef]

The team is working on it

[coral reef]

For servers, you can't

[jagged pasture]

umm i don't see it?

[thorny crow]

but the list on the website have ppl that dont even have perms in my server as creators

[coral reef]

Logout and then refresh

[mortal saffron]

ig when the role reward is made it takes a day or so to update? ive made it and asked someone to vote and they have but it hasnt given them the role

[jagged pasture]

kk

[scarlet epoch]

Where can I report an user who is DMing people I think is something fishy?

[coral reef]

It can take a moment, also make sure that it was saved

[coral reef]

DM a moderator

[mortal saffron]

ty

[coral reef]

Refresh your cache

[thorny crow]

wdym refresh my cache?

also when i try to search for my server it doesnt show even tho we have like 10k+ members

[coral reef]

ctrl + f5

[jagged pasture]

it's still not working

[coral reef]

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[coral reef]

Clear your cookies for the site

[jagged pasture]

ohtay

[coral reef]

It's a known issue

[thorny crow]

ohh is becuz i changed the name of my server

[jagged pasture]

how do I do that?

[thorny crow]

how do i change this?

[coral reef]

You can't fix that

It's a issue within top.gg

[thorny crow]

oh ok :(

[keen hearth]

ok i create my bot

[jagged pasture]

how do I clear my cookies

[coral reef]

What browser are you using

[jagged pasture]

google

[coral reef]

Great! Are you trying to submit it?

[keen hearth]

?I spik spanish

[keen hearth]

yes

and

yes but the message is this Your bot is waiting for approval!
Your bot is currently being reviewed. When your bot is accepted or declined you will receive a DM from Top.gg Watcher in our Discord server.
Please check the pins of the #support channel to learn when your bot will be approved.

[thorny crow]

should i delete my server on the top.gg then readd so everything updates again

[coral reef]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[thorny crow]

or like should i not do it becuz of the credits and stuff

[coral reef]

You can try but it is doubtful it will change anything

[thorny crow]

cuz we have money becuz of votes

[coral reef]

Oh then don't

[thorny crow]

will all the credits and stuff stay?

[coral reef]

No

[thorny crow]

becuz i added my server when the name was smthing else

so now i have to search the previous server name for our current one to show

and the creators are old creators

[coral reef]

It's a indexing issue

It's being worked on

[thorny crow]

kk

[keen hearth]

@coral reef when will they send me the message so they can see my bot

[coral reef]

^

[jagged pasture]

google

[coral reef]

Open Google Chrome.
Click the Chrome menu ⋮ icon on the browser toolbar.
Select More Tools.
Select Clear browsing data.
Google Chrome - More tools - Clear browsing data

On the Clear browsing data window, select which time range you want to clear.
Google Chrome - Clear browsing data

Tick Cookies and other site data and Cached images and files, and then click Clear data.

[jagged pasture]

thanks

[keen hearth]

ok

[coral reef]

np

[keen hearth]

thanks @coral reef

[coral reef]

np <3

[jagged pasture]

it didn't work

[thorny crow]

any approximated finsih date?

and also when i click the advertise thingy to use my vote credit nthign happens

[coral reef]

No ETA

[thorny crow]

when i click request

[coral reef]

Are you logged in?

[thorny crow]

yes

[keen hearth]

ok now I have to wait

[jagged pasture]

when I press explore it go normal

uggh but then when I click away it goes back to beta

[coral reef]

Refresh

[keen hearth]

@coral reef ok now I have to wait

no?

[coral reef]

ctrl + f5

[coral reef]

Indeed

[keen hearth]

ok

[viscid dust]

hey i have a problem, when I mute someone in my server, he can talk too, perms are good on the mute role but with other roles he can talk :/

and the mute role is higher :/

[coral reef]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[jagged pasture]

didn't workkkk criessss

[coral reef]

Be patient and make sure you cleared all the cookies for the site

[jagged pasture]

YAYYYY IT WORKEDDDDD

THANKKKK YOUUUUU

[coral reef]

np np

[jagged pasture]

okay I figured it out

it's when I press data usage I believe

[feral pawn]

Will there be a way to revert back to the old design?

[jagged pasture]

nope nvm

oh well

[coral reef]

Once it is rolled out to you, no.

[feral pawn]

f

[hollow furnace]

help

404

aaaaa

[coral reef]

Dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

Yo when I try adding any tag or invite wont let me

just laoding

😭

been like 3 mins

fuck?

[warm sapphire]

loving the new analytics page

[sturdy swan]

yeah me too

😎

[coral reef]

Being worked on

[sturdy swan]

I love it so much guys rightt

[boreal shell]

How long does it take to respond to a copycat complaint

[long ferry]

we do not respond to reports, if it does violate what we define as a copycat (no modifications at all), actions will be taken

If it doesn't violate it, your report gets discarded

[boreal shell]

But is there any set time to do something?

[long ferry]

Nope

[boreal bramble]

hey

[coral reef]

Hi

[boreal bramble]

i did a uploaded my bot but it says that it is under test

so

[coral reef]

It is waiting for reviewal

[boreal bramble]

ho much time it takes to uprove ?

[coral reef]

Dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[misty rivet]

can i get the link for the queue plz 🙂

[stoic socket]

No public queue

[coral reef]

It’s not public

[misty rivet]

ye there is

wasnt it public last month

[coral reef]

No, there isn’t

No

[misty rivet]

ye found it

https://p.datadoghq.eu/sb/islw0r99kwjgtwq8-0adf90d906730aacf47c4b7b12650942?tpl_var_moderator=*&from_ts=1630183772427&to_ts=1630788572427&live=true

[coral reef]

I’m a bot reviewer, I think I’d know if the “queue” was public

Ah you want the statistics

[misty rivet]

ye that

[coral reef]

There ya go

[grand ravine]

that's datadog

basically analytics stuff, you can't know the actual queue content at all

[grand ravine]

you know the size, not content

[misty rivet]

ye thats what i wanted to know

[woven karma]

Are reviews already fixed?

[stray verge]

Can we make websites like the top.gg

[grand ravine]

everyone can

as good? doubt so

also you shouldn't even talk about it here

[thorny crow]

does editing or deleting reviews not work?

[vocal elk]

The analytics page for my discord bot wont load

On the website

The rest of the site works properly

Anyone else experiencing this?

[coral reef]

Known issue

Being worked on

[vocal elk]

Alright thanks

[thorny crow]

does editing or deleting reviews not work?

i cant delete my own review

[coral reef]

No

Dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[misty sparrow]

hello, there is a ; on the corner top right of the search page (with the beta feature enabled)

funny ;

[exotic dock]

hello, I had a problem with a malicious bot that is still on top.gg

[misty sparrow]

report it with the report button

[hidden oak]

Analytics page won't load.

[coral reef]

Known issue

The team is working on a fix

[ripe crest]

Hi so is there like a queue for discord bots?

[sturdy swan]

no

[sterile pier]

Might be rather late on this, I've a ghost ping from #logs ? Clicked on it and it was locked, not sure if that's something I should be concerned about (haven't touched my bot's page at all recently)

[ripe crest]

So why does it take so long to get accepted/denied

[sturdy swan]

because it's the biggest discord botlist?

and verification people are humans lol

[ripe crest]

Ik

[wheat snow]

how much time i need to wait to get accepted?

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[lucid siren]

wtf

@real laurel

[cobalt sleet]

After logging in, refresh the page. Check the pins for more information.

[lucid siren]

The solution did not work

[cobalt sleet]

Clear your cache after logging in

[lucid siren]

How do

[cobalt sleet]

Dbl cacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[shut copper]

hi

[sturdy swan]

Hi

I need help

I added my bot on the site a week or two ago, and I don't meet him on my project.

[sturdy swan]

And I want to change bot image in top.gg

[rough vapor]

what's eta on bot approval?

because normally it doesnt take this long

[sturdy swan]

It's approved now buy I want to change logo how

[rough vapor]

mate what?

[tropic needle]

DSL still down?

[sturdy swan]

I want to change logo of my bots in site

@rough vapor

[rough vapor]

the edit button?

[sturdy swan]

How

[rough vapor]

right side

show me ur bots page

what u see

[sturdy swan]

Bot info

@rough vapor

[rough vapor]

bot info?

[sturdy swan]

Ok

How do I upload PNG or JPEG?@rough vapor

[rough vapor]

wym

do you need to convert the image?

to png or jpeg?

[long ferry]

Change it on discords end, then refresh data on your bot page

[sturdy swan]

Done

[honest mica]

I am trying to log into top.gg, I press authorize, it takes me back to top.gg, but it still says I'm not logged in

[long ferry]

Read pins

[honest mica]

Ahh, my bad

[rough vapor]

clear cache

[vague swan]

why does my top.gg bot page not display the new html and css I put in? it shows that it changed in the settings but still displays the old description on the bot page

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[vague swan]

welp that sucks... any way to get around it?

nvm it just takes a while to update

[lunar depot]

Good evening, is it normal that I can not like the comments that are put on the page of my bot ?

[sturdy swan]

Hello

is there a way to change bot owners?

[pliant mauve]

dbl team

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[pliant mauve]

You can by creating a team ^

Please check the pins for related issues.

[proven blade]

can this emoji cause epileptic seizure
?

[dapper oak]

hi i need help

how do i setup the voting tracker thingy

i tried adding a webhook but it doesnt work

[pliant mauve]

dbl wrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[dapper oak]

no its not this

i tried testing the webhook

but topgg keeps saying an error occured

[pliant mauve]

is it regarding the vote tracker bot?

[dapper oak]

it asked me to add a webhook to the server webhooks, and i added and saved

tried testing webhook but it says an error occured

[pliant mauve]

^

[manic sandal]

Yup it's known topgg issue

Not our bot

It's low priority on thier to do list (that they'll never get through anyways)

Keep blaming the bot when your site is broken

[pliant mauve]

that's why I was asking, not really blaming the bot.

[dapper oak]

oh

[pliant mauve]

so yea, it's a site issue

[novel socket]

Is there a way to update creators of a server?

[untold nova]

Has custom CSS been removed? I can't find a way to add it

[untold nova]

Wait, nevermind

[coral reef]

Style tags :)

[bronze silo]

o

yes role stayed

[winged kite]

I will post this question in #auctions-support

[celest fossil]

🥺 .

[winter walrus]

Please use this channel only if you need support with top.gg related stuff

[celest fossil]

:wasntme:

[vivid socket]

CURRENT SITE ISSUES

[coral reef]

?

[vivid socket]

i need to aproved my bot

[jagged widget]

why is DSL offline in my server

[winter walrus]

You need to wait for the queue

[vivid socket]

reviewed

my bot

[winter walrus]

Again, your bot has been submitted recently and is now waiting in the queue. It would take upto a week for your bot to get reviewed

dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[vivid socket]

dbl zendesk how your bot gets reviewed

[jagged widget]

Why is DSL offline

on my serveer

[magic anchor]

This bot is literally doing promo by giving a server's name whereas the server didn't event sent anything wtf?

[pliant mauve]

dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[winged fern]

doesnt

nvm

[winter walrus]

If that bot is in top.gg, u can report it by clicking on the report button on its website

[coral reef]

Can you try running -ping in your server

[jagged widget]

k wait

[winged fern]

more belugas

[jagged widget]

I got a response from Invite tracker, not DSL

[coral reef]

One minute let me see if there are any known issues

[jagged widget]

k

[magic anchor]

Kk

[sturdy swan]

Hello

I need help

[coral reef]

How may I help

[sturdy swan]

when my bot will be approved. ??

[coral reef]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

k

@coral reef Sir pls approved my bot pls sir

[coral reef]

Your going to have to be patient

[sturdy swan]

ok sir Np

[fringe flame]

What do i do with vote credits ? I clicked on redeem and it keeps loading forever

[sturdy swan]

**Sir it take will 1 week **

[coral reef]

dblcredits

[hidden root]

@fringe flame

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[sturdy swan]

_Sir it take will 1 week _

[coral reef]

Then you are going to have to wait a week

You can't just skip the queue

Not how it works

[sturdy swan]

k

[rare pumice]

how do i add my bot to top.gg

[fringe flame]

Hey , what is auction? Like what i havr to do in it? I checked the here thing but i didn't understand anything

The req auction access button doesn't work

[coral reef]

dblauctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[coral reef]

It's being worked on

[coral reef]

dblzendesk How to submit your bot

[hidden root]

Top.gg Support

How to use Top.gg
How to submit your bot

[fringe flame]

People will bid for my credit and pay me money?

[coral reef]

Not how it worksx

Read the article

[fringe flame]

Can u explain me in simple words?

[coral reef]

It's better that you read what is said in the message

[fringe flame]

I readed whole thing

[twilit arch]

how to become a auction tester?

the "request auction access" button on the website doesn't work

[coral reef]

It's being worked on

[twilit arch]

okay

[fringe flame]

I have to pay real money to bid?

[coral reef]

Indeed

[coral reef]

How is this related to this channel?

[fringe flame]

Bruh then whats use of credits?

[coral reef]

You can use credits instead of money

If you have $1 in credits and your gonna bid $15, then you only would have to pay $14 when you redeem the credits for example

[fringe flame]

14$ real money?

[coral reef]

Yes

[fringe flame]

Bruh some people were saying dbl helps owners to earn bcz of ads

[coral reef]

They do

In credits

Credits are virtual money

Doesn't make it free

[fringe flame]

So basically dbl helps server grow?

[coral reef]

Yes

[fringe flame]

Uhm but we can't claim for real money then whats the use

[coral reef]

You use it in auctions

[fringe flame]

So it helps my server grow right?

[coral reef]

Yes

Because with auctions your server can be displayed on front pages

[fringe flame]

Well that means i don't get any money in my hand to get a new device lol

[coral reef]

Read over the message about how auctions can help

No, that's not how it works

It's meant to help your server

[fringe flame]

So it just helps server grow and doesn't help my money grow right

[coral reef]

Correct

You don't get paid with credits, you can use them in auctions.

[fringe flame]

Rip then i thought owners get money since people get ads while voting -_-

[sleek bane]

I wish that was the case

[fringe flame]

Ikr it would motivate owners :(

[peak verge]

Hi question about approval for bots.
My bot only has commands for admins, and requires the Manage_Roles permission to execute them. The invite link isnt permissions=0 but instead only has the permissions needed to function, send messages, view channels, etc.

Is that correct?

[coral reef]

Aslong as it doesn't require administrator in any of your commands

If it specifically says it needs admin or requires admin it will be denied

[sturdy swan]

and make top.gg go bankrupt

[coral reef]

Your bot will be invited with 0 permissions

[peak verge]

No they all function with either Administrator or Manage_Roles.

[coral reef]

Right but if the BOT asks for administrator then it will be denied

If it says we need a certain permission, it's fine

[peak verge]

No it doesnt. But the bot obviously requires some permissions to perform activities. Which are specified in the invite link

Unless you mean permissions=0 or all perms

[coral reef]

We test your bot with it having 0 perms

other than embed and send messages ofc

As long as the bot doesn't ask for admin its ok

[peak verge]

Yeah it doesnt want admin. But again it gives roles and stuff, without permission to do that i dont see how it can perform its activities.

Sounds like I did it correctly and you guys do this thousands of times so im sure itll be okay.

Thanks!

[coral reef]

Just make sure it checks for perms and alerts us if it needs them!

[peak verge]

It doesnt. I specifically programmed it to ignore commands if permissions arent met.

[coral reef]

Well if it doesn't respond at all then it can be denied for not functioning because we won't know

It's best that it alerts us when we try to run the command with what perms it needs if they are required

[peak verge]

Got it. Ill add feedback message for that now.

[coral reef]

:)

[peak verge]

Lit done, again. Appreciate the clarification and glad I asked.

[coral reef]

Np :)

Never hurts to ask!

[blissful sonnet]

can anyone help

[coral reef]

#development

[sturdy swan]

#support

[lunar geyser]

dbl credit

https://top.gg/advertise

[sturdy swan]

wut happeneeed

[forest jewel]

why my bot's avatar isn't showing up

[sturdy swan]

oh okiee thank you

[sturdy swan]

click Refresh Data button on your bots page

[forest jewel]

worked thx

[sturdy swan]

https://xynix.is-a-femboy.wtf/Yfh7OJLY I cant do what reis said cos i tried refreshing and guess what

just noting it here too since general isnt the right place

https://xynix.is-a-femboy.wtf/bolVqMdR proof its broke

thats not my id

sec lemme just @stark hazel

seriously..

ykw. If this isnt fixed asap, i'm removing all my bots. To be fair i gain nothing here besides when i first list bots, after a few weeks they die in growth.

WAIT i cant remove them smh

[cobalt sleet]

User profiles are formatted https://top.gg/user/id

[sturdy swan]

yes

look at my ID versus the site

[cobalt sleet]

Where are you getting this error?

[sturdy swan]

ok

[cobalt sleet]

Yes top.gg has its own ID too

Not the same as discord

[sturdy swan]

https://top.gg/user/4506854150014533632 shows my profile but look at my discord id

i cant edit my bots

[cobalt sleet]

Just add the user to the url

[sturdy swan]

523579776749928449

[cobalt sleet]

Yes

As i said

[sturdy swan]

its not letting me edit though? and it was 523579776749928449 before

[cobalt sleet]

Go to your bot page and refresh the page

[sturdy swan]

ok .

[cobalt sleet]

Do you have any edit button now?

[sturdy swan]

i dont know what happened.. but yea

[cobalt sleet]

Dbl pins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[cobalt sleet]

Is what happened

It's a login issue

That first pin is how to fix

[sturdy swan]

ok. so its still gonna say my id is that one i sent?

[cobalt sleet]

As for the id, your top.gg profile has always used the top.gg ID in the URL. We have our own ID for each user. But using your Discord ID in the url will work also.

[sturdy swan]

alr. im sorry for getting stressed.

[cobalt sleet]

If you have any other problems, try just refreshing or clearing your cache. That solves most issues on the site right now.

[lone anvil]

i may wanna add that you're the co-owner of a bunch of bots and as a result may not edit these unless they're on a Top.gg team that you have access to

[smoky walrus]

why my server voter showing in top.gg

showing this roles only not other roles showing

[lone anvil]

check if the bot's highest role is above whatever role you're trying to give as a vote reward

[smoky walrus]

should the bot role must be higher than this role i thought lower k let me check

[random flint]

I don't show bot add logs

[winter walrus]

It's hidden due to some bugs

[random flint]

Oki

[ionic lintel]

they hid it because someone named their bot the Bot Developer role's ping and it pinged everyone lol

[random flint]

Lol xd

[frosty pond]

Hey guys.
Is there a way to change the bot's name on Top.gg?

[winter walrus]

Change ur bot's name. And then click refresh data on the bot page

[frosty pond]

I have tried that many of times. But nothing changed

[sturdy swan]

epik

[pastel jasper]

hi i dont caan get the Moderations bot

whats the problem

[cobalt sleet]

Dbl wrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[pastel jasper]

Moderator +

[hidden pike]

See

[jagged widget]

hello

why

[languid slate]

Where can I edit my bot profile?

[jagged widget]

is the analytics

page

not coming

like, it keeps loading

[languid slate]

No it’s not

[jagged widget]

it is for me

in server

server editing

[languid slate]

🤣

[jagged widget]

analytics

[languid slate]

Ok

Oh

[jagged widget]

it's showing this

[languid slate]

Website down

[jagged widget]

hmm

k

[sturdy swan]

where did you go

[languid slate]

Where can I edit my bots description? Like there is no button

[slow plaza]

is the api not working

[ebon rampart]

hi

guys

[gray wigeon]

hi guys recently i added a bot named indian meme from 1op.gg but its automeme command isnt working what should i do @real laurel@cedar wind

?

[languid slate]

Website down

[gray wigeon]

@acoustic wren@somber sorrel@limpid shadow

[proven glade]

@sturdy swan Your bot @invalid-user was declined by reviewer squish.

Reason: Your bot is promoting sponsors. Verified bots are not allowed to use the Discord API to advertise / promote any third - party service.As stated in their Terms, You may not use the APIs in any way to target users with advertisements or marketing. If your bot has a Join4Join feature, pleaseread Discord's stance regarding bots of this nature here or join the Discord Developers server for more information.
If you would like to dispute your decline, please DM squish.

[sturdy swan]

the website isnt down...?

[proven glade]

What's you mean can you screenshot problem and send me ?

[sturdy swan]

dont ping team members

[languid slate]

Like it doesn’t load and idk where to edit my bot description 😂

[gray wigeon]

ok but pls resolve my problem

[sturdy swan]

no?

it loads perfectly for me

[languid slate]

Hm

And why do I have a nickname??!

🥲

[sturdy swan]

your nickname was unreadable/was hoisting before

[proven glade]

@sturdy swan

[languid slate]

Elektrodemon is unreadable?

[languid slate]

Im not a mod. But what’s your problem?

[lunar depot]

Good evening, is it normal that I can not like the comments that are put on the page of my bot?

[languid slate]

Nope it’s not normal

[lunar depot]

Can you ?

[cobalt sleet]

Clear your cache

[lunar depot]

Okey I will try this
Thx 🙃

[sturdy swan]

I need help

[cobalt sleet]

Go to your bot's page and click edit. If there's no edit button, refresh the page. If after refreshing, there's still no edit button, log in. Then refresh the page.

And if that doesn't work, log in then clear your cache.

[lunar depot]

Even clearing the cache doesn't work :/

[sturdy swan]

My bot approved, can I close my DMs on this server now?. Is opening Dms in essential in this server for future updates?
@cobalt sleet

[cobalt sleet]

We don't require DMs to be open but definitely stay in the server in case we need to ping you to contact you

[modern lance]

it wont save the description for me but then it dose and the dose not agen its like theres 2 different versions

and i have saved it

if you click on the logo it sends you to the right page tho?

what?

[cobalt sleet]

Clear your cache

[modern lance]

were do i do this?

[cobalt sleet]

Dbl cacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[modern lance]

thanks!

[lunar depot]

Is there a solution for my problem? :/

[rain bluff]

ughh

i submitted my bot yesterday but its not there on top.gg?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[rain bluff]

oh, sorry

also, i submitted my bot like 2 times cause i thought it didnt work lol

will i get in trouble for that?

ill also get the developer role ?

nice nice\

so it will take a week right

[cobalt sleet]

ETA is more or less a week

[brittle cape]

Greetings,
I was hoping to gain some support on this issue...
We have had some users who have never actually entered our server to make false claims and reports of the server within the comments section of the top.gg website page in which the server is represented and voted for. As owner, I have flagged this particular false comment several times and it seems to have gone ignored. Other comments in the past of similar misinformation have been delt with, how can I call attention to the one remaining?

[cobalt sleet]

Any reviews which break our guidelines get removed. You can read our guidelines here.

Dbl zendesk review guidelines

[hidden root]

Top.gg Support

Guidelines
Review Guidelines

[sturdy swan]

Since 5mins I have beem waiting for this to authorize, This is after clicking New bot

[cobalt sleet]

We don't remove a negative review if it doesn't break our guidelines.

[long ferry]

Clear cache and try again

[brittle cape]

It breaks 2 guidelines listed in those rules.
The report contains derogatory racial slurs as well as being abuse of your review system, as the user who submitted the review claimed false events.

[cobalt sleet]

If you believe it breaks the guidelines please report it and the moderation team will review it.

It does take some time. No ETA.

[brittle cape]

I have flagged it about 12 times, is there another way to report this?

[white brook]

whats the current normal time it takes for verification?

approval*

[cobalt sleet]

The review doesn't seem to contain any racial slurs. We have no way of verifying the truth of what happened. It's the internet, bad reviews get left all the time. You can't please everyone.

[cobalt sleet]

Dbl upto

[hidden root]

@white brook

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[brittle cape]

There is most certainly a racial slur towards those of Hispanic origin

[white brook]

like current 2 to 3 weeks?

[cobalt sleet]

You've reported it. Just be patient and a moderator will investigate.

[brittle cape]

As you can see here, the user is stating it in the comments.

It has been ignored previously, is there another way to report it?

[cobalt sleet]

No

[jagged widget]

I have a question

my server is added to top.gg

everything is set up

even votes

but

when I search for my server

in discord server list

it doesn't show up

[cobalt sleet]

Type one message please. Don't spam the support channel with messages.

[jagged widget]

oh sorry

[cobalt sleet]

What's the server ID?

[jagged widget]

umm

wait

[cobalt sleet]

Again, two pointless messages. Please don't spam support.

[jagged widget]

868439800313679913

[jagged widget]

Oh, I forgot, sorry, won't do again

[brittle cape]

Thank you for your time, lets hope this issue can be resolved as it does violate your sites guidelines.

[cobalt sleet]

Your server isn't published. Go to your server edit page, fill out all the information and save.

Make sure you have invited the DSL bot to your server and it has permissions to create new invites. Also, make sure you have server widgets activated in your Discord server's settings.

[jagged widget]

ok, lemme check

[ancient gale]

is /analytics not working for some reason?

getting gateway timeouts

[jagged widget]

I have it on, and everything is set

[jagged widget]

yes for me too

[cobalt sleet]

Dbl issues

[hidden root]

@ancient gale

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[jagged widget]

analytics page is not working

[sturdy swan]

hey i am applied since 1 week i have not got approved yet

[ancient gale]

funny pings

but thx :)

[cobalt sleet]

Dbl upto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[cobalt sleet]

Ok. Now edit and save your server page again.

It should be published now. If you don't see it, clear your cache.

Please note it does take a while to get indexed in search.

It might not appear immediately.

[trail juniper]

Hey, i applied to the bot list before joining the server. am i still in queue?

[cobalt sleet]

Yes. You submitted 6 hours ago. The review queue is about a week or more.

[trail juniper]

ok thanks

[jagged widget]

Still isn't listed, but I'll wait.

thnx

[cobalt sleet]

^

[jagged widget]

ok

[trail juniper]

is there a way that i can add multiple people to a bot?

[cobalt sleet]

You have to transfer it to a team. Please check the pins for more information about current issues with teams.

Otherwise...

Dbl team

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[jagged widget]

I found something weird, when I search for my server by one of its tags, it shows up, but when I type it's name, it doesn't show up. Glitch or made like this?

[meager cape]

Hey! I have an issue based on the fact my other account has been disabled for underage and I'm not, my parents won't let me take a picture of ID to prove for many reasons, and basically what I'm saying is I cannot sign into my old account and will have to make my bot again on this account is there any possible chance you can accept my bot but on this account straight away as my other account may or may not be deleted in a matter of time

[coarse raft]

@cobalt sleet

Did my bot review

Thunder Queen named

[winter walrus]

You will get a DM from @hidden root if your bot is reviewed

please be patient till then, it might take upto a week

[bronze silo]

Any solution?

[winter walrus]

dbl issues

[hidden root]

@bronze silo

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[shrewd trout]

How do I put my server on there on phone

[long ferry]

https://top.gg/servers/new

[gleaming knot]

@real laurel hey bro

[shrewd trout]

Yes ok but when I do that, I don’t see a button called publish or something like that, and when I refresh it deletes all my progress

[long ferry]

Save is the button

[gleaming knot]

@real laurel why my bot was declined

[long ferry]

dbldeclinedbot

[hidden root]

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[shrewd trout]

Where tho

[long ferry]

Same page

Scroll down

[shrewd trout]

Can’t see it

Hold on lemme make a screenrecord

Can I put it in here?

Or can I dm u it?

[gleaming knot]

@real laurel i tested all command bot bro it is normal running

[winter walrus]

You clicked on the save button, and you can clearly see that it gave you a pop up saying changes have been saved

[shrewd trout]

Yes

And then it’s published?

Or

[winter walrus]

Hey! you can DM the staff directly

[winter walrus]

Yes, if all the informations are filled in properly

[shrewd trout]

✅

So if I now search for my own server it should pop up?

[winter walrus]

Yes, it should. But it might not in some rare occasions due to some issues with the site. read pins for more info

[trail juniper]

While i edit my bot's description, i got a red flag that say that it has not been reviewed. Is this an issue or i gotta wait until it's approved or declined?

[shrewd trout]

Since it’s this

[lusty basin]

When will it be approved?

[winter walrus]

dbl upto

[hidden root]

@lusty basin

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[stable storm]

im not able to see my botinfo when i type -botinfo <ID> in #commands

[winged kite]

AM i the only one not being able to see analytics

[meager cape]

??

[long ferry]

dblnotdiscord

[hidden root]

@meager cape

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[trail juniper]

?

[cobalt sleet]

You can edit

[lunar depot]

I can neither like nor reply to comments posted on my bot's page. When I try to reply, my reply will become a comment that will not be rated

[sturdy swan]

I just submitted a bot onto the website for verification, but I can't tell if its been uploaded properly or not, how can I check?

[cobalt sleet]

Hasn't been submitted

[sturdy swan]

Right, when I go to reupload the bot again, it comes up as "Invalid CSRF" for the client ID

[cobalt sleet]

What is the bot ID?

Oh

Just refresh the page

[sturdy swan]

Ah, great thanks!

I'll redo the input boxes and get back to you

[trail juniper]

Sometimes when i edit the Short descrition and save it, It does not turn out what is the new descrition for my bot

[cobalt sleet]

Clear your cache

[lean pulsar]

Approval takes approximately how long to process?

[winter walrus]

dbl upto

[hidden root]

@lean pulsar

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[lean pulsar]

ok thanks

[trail juniper]

Description is still not fixed

[serene walrus]

hello, I have changed my bot invite link to have more permissions, and have saved it on my top.gg page. although, when I refresh and press the "invite" button on my page, it still gives the old link. I have double checked the settings and the link has indeed changed. how do I fix this?

[cobalt sleet]

Clear your cache

[sturdy swan]

How can I get the verified bot dev badge

[cobalt sleet]

Dblnobadge

[hidden root]

@sturdy swan

[sturdy swan]

Ok

[meager cape]

Can you move ownership of the TTS Bot to this account as my other is currently disabled and the transfer function does not work

[sturdy swan]

@cobalt sleet so now no one can get the badge , right?

[cobalt sleet]

We cannot do that. You have to prove ownership of the bot through an eval command or status change. Do you still have access to the bot and is it online?

[cobalt sleet]

Correct

[sturdy swan]

Ok

[meager cape]

yes, the bot is online, and i have a dev command which states my other account

[cobalt sleet]

Ok DM me please

[meager cape]

okay

[analog forum]

How do i add images to my bot page?

[cobalt sleet]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources: https://www.markdownguide.org/basic-syntax/

[analog forum]

oke

ty

[cobalt sleet]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[cobalt sleet]

dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[carmine arrow]

"uh oh! something went wrong when trying to send your vote" this wat happens when i try voting my serevr

[cobalt sleet]

Refresh the page

[carmine arrow]

oh nvm i wasnt logged in

it ssays my server is a bot though?

"you have to be logged in to upvote bots"

[cobalt sleet]

Yeah that's just a visual bug. We're still fixing some strings around the site to get them ready for translation.

[carmine arrow]

kk

[sturdy swan]

Your bot description mentioned sending servers its in around other servers its in, which counts as advertising and isn't allowed

[livid imp]

I dont see my server in add server thing even though I am legit the owner of the server

[cobalt sleet]

Click "Refresh servers"

[livid imp]

yea I have but I can't see it

and my server is at the top

[cobalt sleet]

So does it appear on your profile on top.gg or not?

[livid imp]

yes

[cobalt sleet]

It does?

[livid imp]

wait wdym by it appears in my profile

my discord profile?

[cobalt sleet]

When you click here it shows you your top.gg profile and lists your server? https://top.gg/user/me

[livid imp]

yes

[cobalt sleet]

Ok. Your server isn't published. Go to your server edit page, fill out all the information and save. Make sure you have invited the DSL bot to your server and it has permissions to create new invites. Also, make sure you have server widgets activated in your Discord server's settings.

[livid imp]

I meant it doesnt appear in add your server thing

[cobalt sleet]

What's the server ID?

[livid imp]

818086934937075737

[cobalt sleet]

Does it appear here? https://top.gg/servers/new

[livid imp]

wait

nope

thats what I meant

[cobalt sleet]

Yeah it's not published

[livid imp]

Yea but other servers that are not published appear

in my screen

[cobalt sleet]

Go to https://top.gg/servers/818086934937075737/edit and fill out the information, then click save.

[livid imp]

wait

I think I know the reason now

wait nvm

[livid imp]

I dont have the server name get noob but why is it appearing?

[cobalt sleet]

Have you invited the DSL bot?

https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1

[livid imp]

Nvm It works now idk what was happening last time. I couldn't invite bot last time either

thx

[cobalt sleet]

It's still not published though. You didn't fill out the information like I said.

Try loading the page in an incognito window and you'll see what I mean.

[livid imp]

Yea I am going to

My server was named something else for some reason even though it wasn't named like that. That was the problem last time

[cobalt sleet]

Doesn't make any difference really. No one could see it except you and mods.

[livid imp]

Btw in the thing to fill the form. It keep saying that the server need to have widget on even though I turned it on.

[cobalt sleet]

Does the bot have permissions to create invites?

[livid imp]

yes

[cobalt sleet]

Try clicking "Refresh servers" on your profile, refresh the edit page and save again.

[livid imp]

kk

[livid imp]

didnt work

[cobalt sleet]

Try kicking the DSL bot and inviting it again: https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1

[livid imp]

ok

[livid imp]

Unfortunately, that did not work

[cobalt sleet]

Did you refresh the edit page before trying to save again after inviting the bot?

[livid imp]

I am talking about the create invite button

[cobalt sleet]

You don't need to use that. You can just make a permanent invite and paste the code there.

[livid imp]

oh kk

[elder yoke]

how do i get my bot certified by top.gg?

[cobalt sleet]

https://top.gg/newbot

[elder yoke]

no no

i want it cerified

it's aleready on top.gg

this thing

[cobalt sleet]

Certification is deprecated and will be removed soon.

[elder yoke]

oh?

so anything that will replace it?

[cobalt sleet]

Probably. No definitive plans yet.

[elder yoke]

ohk

[trail juniper]

after i cleared my cache, the short description still does not edits into the new description about my bot.

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[elder yoke]

btw this button does not work
the "Visit top.gg auctions" button

[cobalt sleet]

Try again when your bot gets approved.

[cobalt sleet]

What happens when you click it?

[elder yoke]

literally nothing

[swift pumice]

hmm..

[cobalt sleet]

Ok

[elder yoke]

no console logs either

@cobalt sleet

[cobalt sleet]

Try refreshing the page?

Clear cache and refresh

[elder yoke]

i refreshed in the vid

[elder yoke]

ok lemme try

[cobalt sleet]

Clear cache?

[elder yoke]

does not work

[cobalt sleet]

Ok thanks for reporting

Does it work in beta mode?

[sand roost]

i think i had the same issue with the "this article"

isnt clickable for me

[elder yoke]

how do i turn beta mode on?

[cobalt sleet]

In the site footer

[elder yoke]

ok lemme try it, 1 sec

[cobalt sleet]

Yeah that doesn't work but you can read the article here.

dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[sand roost]

[elder yoke]

there's no beta mode option?

[cobalt sleet]

Try going to the homepage to find it

[elder yoke]

ok lol its there

woah i like this new look

yeah @cobalt sleet it does not look like it works in beta mode

wheni click advertise it goes back to normal mode and i have same issue

anyway what is the url to the auctions page, i wanna try advertising...

[trail juniper]

idk why but my profile has a different short description than the edit

[livid imp]

when I paste the permanent invite code. It said I cant put numbers

[cobalt sleet]

Clear your cache and try that page again

[cobalt sleet]

DM me what you're trying to paste

[livid imp]

ok

[livid imp]

I have sended it

[elder yoke]

?

[livid imp]

wait btw after I filled it how do I publish it since I forgot

[cobalt sleet]

Just save

[livid imp]

oh ok

[cobalt sleet]

What do you get if you visit https://auctions.top.gg/

[livid imp]

I have saved it but it said it is not published

wait nvm

[cobalt sleet]

Is the bot still in the server?

Yeah it's public now

[elder yoke]

the auctions pagee thanks i just wanted to open this

[lunar depot]

Is anyone available to fix my problem?

[elder yoke]

i have this exact same problem

someone told me that its being worked on

[lunar depot]

Oh ok ^^

But everyone has this problem?

[elder yoke]

yeah i think

[lunar depot]

:/

[cobalt sleet]

dblissues

[hidden root]

@lunar depot

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[misty rivet]

mac guess what

[grave patrol]

Why did these things come up ?

[cobalt sleet]

They're servers where you have the manage server permissions. They're not publicly visible on your profile or on the site unless you publish them.

[grave patrol]

tnx

[sand roost]

i cant add a new server

upload a new server

and when i try to add it the same way,(like click add server again) it doesnt work

[coarse raft]

M

[tardy hamlet]

Help me whenever i click login and click authorize it just goes back to the page and not logged in

[long ferry]

Read pins

[long ferry]

You need to then to go your server page

[tardy hamlet]

ty!

How do i publish the server?? it says Not published

BRO the site changes design everytime i refresh

[cobalt sleet]

Clear your cache

[tardy hamlet]

i just did!

[cobalt sleet]

After clearing your cache, invite DSL bot to your server with "create invite" permissions. Then click "edit" on the server page, fill out the information. Once you've done that, click save. Clear your cache again and reload your profile. Your server should be published.

DSL: https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot applications.commands&permissions=1

[sturdy swan]

🙂

[tardy hamlet]

OK!

[boreal bane]

How can I add disboard to my server ?

[cobalt sleet]

dbl wrongserver

[hidden root]

@boreal bane

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[boreal bane]

Oooh lol . Sry

[jagged widget]

Hello

I did everything you said, but it still hasn't shown up when I search it's name

[cobalt sleet]

You didn't do everything I said 😅

[jagged widget]

There is one thing that is weird tho

I switched on server widget

but

When I click on Create Invite (after putting the invite code), it tells to switch on server widget

weir

d

[cobalt sleet]

The server is published it's fine

[jagged widget]

Wati wat

lemme check

btw :

[cobalt sleet]

You don't need to do that

[sand roost]

but i cant find it?

[jagged widget]

oh

k

No, I can't find it

My server has 35 votes, but when I check between 34 and 36, I can't see mine

[cobalt sleet]

@jagged widget i told you to wait earlier

Twice

[jagged widget]

ummmm....

ok

I'll check tomorrow

[cobalt sleet]

Give it at least 24h. Check tomorrow or the day after.

[jagged widget]

k

[subtle pasture]

can you help me?

[cobalt sleet]

dbl notdiscord

[hidden root]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[subtle pasture]

which one should i press?

[cobalt sleet]

Just go to the link in the error message.

You need to request verification.

[subtle pasture]

I used to confirm

do i have to do it again?

[cobalt sleet]

dblverifybot

[hidden root]

@subtle pasture

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

[winged coyote]

Hello how do I add my server to top.gg

[placid sable]

Hi

I have added my bot how do I check whether its reviewed or not

[winged coyote]

Same

[pliant mauve]

You will get a dm from @hidden root

[pliant mauve]

https://top.gg/servers/new

[placid sable]

@pliant mauve and what it its declined?

[pliant mauve]

you'll still get a dm

and a ping from #mod-logs

[placid sable]

@pliant mauve Usually how much time it takes?

[pliant mauve]

dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[placid sable]

Ok

[sand roost]

how many bots are in the queue rn?

is that the right amount?

[cobalt sleet]

Yes

[sand roost]

.75 bot? what happend?

[cobalt sleet]

It's an average

[sand roost]

ooook?

[sturdy swan]

where do i go to get help for the discord app on pc?

[cobalt sleet]

https://support.discord.com/hc/en-us

[sturdy swan]

tysm

[tropic needle]

DSL still down?

[loud ocean]

hey, i have been added to a team although the team doesnt show up after i have accepted the invation

[cobalt sleet]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[loud ocean]

thanks

[celest pine]

Hello bro, I want to report something. I tried a custom language on top.gg. But after checking, I found an Indian language but the whole content was not Indian but Indonesian. Is this a technical fault or a bug?

[cobalt sleet]

Thanks for reporting. I'll pass it on to the team. CC @limpid shadow (translation string issue, shows Indonesian strings when a user selects Hindi)

[tropic needle]

Ok at this point I’m just gonna use another bot. I am not waiting this long for DSL to be fixed.

[cobalt sleet]

@small lantern is online

What's the issue?

[crude ocean]

hello! If it's possible, can I talk to the person who reviewed my Curator bot? I just need like some sort of feedback about it :>

[cobalt sleet]

DM @tiny vine

[crude ocean]

Ohhh thank you so much!! :>

[still citrus]

Hi, how i add a owner on my bot page please ?

[sharp vault]

The analytics page gives HTTP error 504 when trying to see them.

[cobalt sleet]

dblissues

[hidden root]

@sharp vault

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[cobalt sleet]

You have to transfer it to a team. Please check the pins for the current issues related to teams.

Otherwise

dbl team

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[proven glade]

I need help what it mean? Your bot @invalid-user was declined by reviewer squish.

Reason: Your bot is promoting sponsors. Verified bots are not allowed to use the Discord API to advertise / promote any third - party service.As stated in their Terms, You may not use the APIs in any way to target users with advertisements or marketing. If your bot has a Join4Join feature, pleaseread Discord's stance regarding bots of this nature here or join the Discord Developers server for more information.
If you would like to dispute your decline, please DM squish.

[cobalt sleet]

DM @sturdy swan

[proven glade]

I dm him

[cobalt sleet]

Then wait

[sharp vault]

Not there

[proven glade]

Ok

[cobalt sleet]

Try again later

[sharp vault]

I was only telling the team about the issue :3

[tulip jewel]

hey its been 2 weeks i have tried quick fixes mentioned in pinned message but still my bot is not showing up on search results.

[cobalt sleet]

It's a known issue. Those are "potential fixes", not guaranteed ones. You'll have to be patient and wait for it to be fixed. No ETA.

[quiet narwhal]

How to add 2nd owner to a bot?

[cobalt sleet]

You have to transfer it to a team. Please check the pins for the current issues related to teams.

[quiet narwhal]

I did but it does not shows my friend as second owner.

[cobalt sleet]

You didn't read the pins

[quiet narwhal]

?

[dawn kraken]

when are they gonna review my bot?

[winter walrus]

dbl upto

[hidden root]

@dawn kraken

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[still citrus]

you can wait 2 days

like you can wait 2 weeks

[merry sandal]

are you indian?

[cobalt sleet]

No

[brave lava]

hello, is there a way to remove the servers that I'm not even there, on my profile in topgg?

[dense ginkgo]

unknown user?????

[cobalt sleet]

Click "refresh servers"

[cobalt sleet]

It's you. It's a visual bug.

[dense ginkgo]

ok but what happened after the claim, i dont see any difference

[cobalt sleet]

dblcredits

[hidden root]

@dense ginkgo

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[cobalt sleet]

You need to apply for auctions

[brave lava]

didn't work

[cobalt sleet]

Does it show an edit button and an upvote button on each server on your profile? Or only an edit button?

[dense ginkgo]

oh, and we bid on what?

[cobalt sleet]

Read the message