support

[iron latch]

Ich habe nur verwirrt, mit wem es nicht passiert)

[last vine]

Yep old one is better

Site is facing issues

[calm solar]

nah, i mean the old one is working while the new one isn't. the new one looks better tho

[last vine]

Lol

[long ferry]

dblservercount

[hidden root]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[last vine]

I think site is facing issues

Dats why

[pliant glade]

Okay seriously when is this going to be fixed (https://top.gg/bot/619328560141697036)

[last vine]

Many are getting this issues

[pliant glade]

My description has just been missing for over a month now

[cobalt sleet]

Can't you edit your server description?

[pliant glade]

Me?

[cobalt sleet]

Yes

[pliant glade]

Yeah i can edit it

and the API still says its there

its just

not rendering

[cobalt sleet]

Try clearing your browser cache?

[pliant glade]

I've tested on my machine (both operating systems) and from my raspberry pi

[fierce swallow]

mind me asking ...
what ad?

[pliant glade]

Cookies, cache, the lot - I've even tried like 3 browsers

[cobalt sleet]

Turn off beta mode in the site footer

[pliant glade]

I've reported the issue a couple times and it's just been brushed under the rug as "temporary site issue"

[fierce swallow]

so its known or what?

[cobalt sleet]

Yeah looks like it's related to the site issues. No ETA for a fix.

[tepid nacelle]

When I try to press "Add your server" I can't get passed the authentication.

[cobalt sleet]

Dblpins

[hidden root]

@tepid nacelle

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[last vine]

Yep site issues

[cobalt sleet]

Refresh after logging in

[tepid nacelle]

Thanks for the help!

[last vine]

There is a dollar symbol in bot page

It means bot owners gonna get money or wot?

[cobalt sleet]

Not sure what you mean

[last vine]

I mean like when I submitted my bot there was thing like
0$
It means like if our bot gets famous are bot owners gonna get money?

[cobalt sleet]

Oh you mean auction credits

[cobalt sleet]

Dbl credits

[hidden root]

@last vine

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[last vine]

Idk name

But I have seen that

[sage sail]

Is the website under maintanance?

[wintry schooner]

is it possible to add more than 1 developer for 1 bot?

[cobalt sleet]

Dblteam

[hidden root]

@wintry schooner

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[cobalt sleet]

Transfer to a team

[sage sail]

I can't update my bot's description

[cobalt sleet]

Dbl issues

[hidden root]

@sage sail

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sage sail]

Thanks

[inland hull]

I'm not finding the beta option in the footer

[last vine]

Thanks

[cobalt sleet]

Try clearing your browser cookies and logging in again

[last vine]

Do Serveral refreshes

[sage sail]

wym?

[inland hull]

Thanks

[last vine]

Refresh the pages for 2 to 3 times

[sage sail]

Lemme try

Didn't worked

[sturdy swan]

I couldn't either earlier and I just restarted my browser again and it worked

try that

might work for u

[sage sail]

lemme try it

u did it from task manager?

not working :|

[strange whale]

website is still down for me

i think its down

[sage sail]

same

dbl issues

Dbl issues

[strange whale]

can't publish a server or edit it

[sage sail]

yeah

it has problems

[strange whale]

or even vote lol

[sage sail]

Dbl issues

[strange whale]

¯_(ツ)_/¯

[sage sail]

#support message

[sturdy swan]

#site-status

#topgg-api

[strange whale]

no ik,but when i vote it just says 403 lol

probaly website problem rn

[sage sail]

sadly we don't have anything to do except of waiting

[strange whale]

yup

[hoary sleet]

when fix >:(

[strange whale]

go fix it then

if you're impatient

[hoary sleet]

would be cool if i . you know . could

[sage sail]

no ETA

[tacit idol]

is there any actual statement on them breaking the site

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[vestal sundial]

from where i can accept the invitation to the team?

[long ferry]

Under your profile settings

[vestal sundial]

@long ferry

[faint spindle]

Any mod is available for this?

[long ferry]

Feel free to dm a mod

[long ferry]

Edit profile -> invitations

[vestal sundial]

tnx @long ferry

[long kindle]

Are there issues with adding the new discord servers to the website rn?

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

i cant seem to remove the beta from the site as i am not getting the option at all.

clearing cookie and chache didnt work for me too

[long kindle]

That msg is from May wow it's been going on for a while and there's nothing I can do to get around it?

[long ferry]

It gets edited once an issue has been fixed

[keen beacon]

hey i am unable to vote...

[violet cipher]

It's not letting me vote for the bot soccer guru won't load or anything

[keen beacon]

same here bro

[sturdy swan]

been waiting on that for like past hour

[keen beacon]

what's the problem? anyone knows?

[violet cipher]

I've been waiting for 4 hours

[sturdy swan]

must be some site issues cause of new updates

welp only thing i gotta do is wait ig so yeeet

[violet cipher]

I've been waiting 4 fucking hours I'll probably lose my vote streak at this point

[acoustic comet]

Can't go next

Why

[keen beacon]

they have 24 hrs insurance time, so that wont happen ig

[pliant mauve]

press find bot

[violet cipher]

The whole page won't load for me

[acoustic comet]

Did

No response

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[violet cipher]

The add won't play for me

[surreal swallow]

ive been waiting for days for them to approve my auction access. i havent recieve a dm. i have no idea whether i get accepted or not. if i dont get accepted, they should at least send me something so i can raise the price higher.

[violet cipher]

Tried that

[cobalt sleet]

Bots usually give you 12h to vote don't worry

[cobalt sleet]

Disable beta mode in the footer of the site homepage

[cobalt sleet]

Auctions access can take up to a month. Please be patient.

[vocal tiger]

The site is unresponsive for me.

I literally can't do anything on the site.

[sturdy swan]

#site-status

[vocal tiger]

Okay thanks.

[cold gyro]

Status widgets for some reason give 503 🤔

(I get the issue with https://top.gg/api/widget/status/797792817983389726.svg)

[hidden oak]

role management tag also gives 503 https://top.gg/tag/role-management

[violet cipher]

It won't load whatsoever

[sturdy swan]

I'm not able to add my server to top.gg

It wants me to add DSL bot but I already added it

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

Ohk ty

Is there any way to do by bot or something

no

[nova sparrow]

Hey

is it allowed to vote on ur own bot?

like

[strange whale]

why not lol

[nova sparrow]

with the same account on which u have made a application

[strange whale]

don't think the rule said you can't vote on ur own bot

[nova sparrow]

ye ik

but just confirming just in case

also damn my bot got approved yesterday

lmao

[umbral cedar]

IT WONT AUTHORIZE

#VIOLENTLYSOBBING

[nova sparrow]

?

wot happened

uhhh

are u logged in the discord web version?

u need to do that lol

oh

lol

[cobalt sleet]

Dbl pins

[hidden root]

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[stoic socket]

see this

[last hinge]

Heyo, where should i report a bug with the website?

Okay so my issue isn't in the pinned message. Basically the issue is that since I added a background URL. The Vote page in Edit isn't loading properly at all. It looks something like this

[stoic socket]

try refreshing

looks like the site did when there was a CDN issue

[cobalt sleet]

Try clearing your browser cache and cookies and log back in

[last hinge]

alright will do right now

[last hinge]

already tried multiple times

[cobalt sleet]

Add a server?

[real bridge]

so what happens if a bot dev takes your money, then restricts you from the service?

[cobalt sleet]

Not related to top.gg

[real bridge]

what if top.gg promoted said bot? lmfao

oof

[last hinge]

Everytime i go to my bot page, i get logged out? huhhhh

[cobalt sleet]

As in paid ads? Or just listed on the site?

If your bot's support server is published on top.gg then you put the server ID here.

Yep

[real bridge]

I know yall wont do anything.
i was asking facetiously..
wishing more people had better morals and ethics lmao.

[little owl]

the review of a submitted bot will be published right there in this channel ?

[cobalt sleet]

Unfortunately what bot developers do with their users isn't our responsibility. However, if the bot is listed on our website and is in breach of Discord's and Top.gg's ToS, you can file a report against it including as much information as possible by clicking "report" on the bot page.

[cobalt sleet]

Dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[grave patrol]

recently top.gg I added a boot to check when I looked, there was nothing

[cobalt sleet]

Your bot hasn't been approved yet

[cobalt sleet]

You can access it through
https://top.gg/bot/BOT_ID

[real bridge]

lmao thats what silkroad.com & backpage.com claimed too. we know what happened to them lol

[cobalt sleet]

We don't benefit from any scams third party devs might be running.

[grave patrol]

never in my life top.gg I'm not Kunlan I don't know what's what

[real bridge]

neither did they..

[cobalt sleet]

This is a non-issue I'm afraid apart from what I suggested there's nothing we can do to help. Maybe try contacting PayPal if you paid through them.

[grave patrol]

I can open a broadcast for you if you want

[cobalt sleet]

But comparing Top.gg to silkroad is a bit absurd!

[real bridge]

lmao true

[stoic socket]

backpage was a pr0stitution ad site which was seized by the FBI. i'm sure that top.gg won't be seized by the FBI because you had one run in with a bot dev lol

[real bridge]

https://tenor.com/view/james-franco-same-different-smile-still-same-gif-12526313

[real bridge]

like i said "lmao true"

[cobalt sleet]

Good luck resolving your problem. Hope you get it fixed.

[last hinge]

fixed, thanks mate

[cobalt sleet]

If you don't have any top.gg related questions please move to #general

[real bridge]

https://tenor.com/view/moving-on-next-over-it-im-over-it-no-more-gif-16645517

[grave patrol]

this problem occurs when I try to add the bot does not appear in my account

[cobalt sleet]

Your bot has already been submitted to the site and is awaiting review

[cobalt sleet]

Dbl upto

[hidden root]

@grave patrol

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[grave patrol]

ok

I'm surprised I didn't see it on my account

he usually did, but this time he didn't.

[cobalt sleet]

^

[grave patrol]

tnx

yes

[cobalt sleet]

Yep

[dim elm]

Top.gg votes reset every month, right?

[cobalt sleet]

Yep

In a few hours

[dim elm]

Then that means that they will reset today then. What's the exact time for that?

[cobalt sleet]

Midnight UTC on the 1st of each month

[dim elm]

Oooh okiee, and I think it's 19:34 right? Then it will happen in 4 hours approximately (?)

[cobalt sleet]

Yeah in about 4h20

[dim elm]

Ookk ty smm

[cobalt sleet]

No problem!

[dim elm]

Oh wait and also, is it normal that every time I want to vote I need to log into Discord? Even tho I already logged in the day before?

[cobalt sleet]

Yeah the session expires after a while and you need to log in again

[dim elm]

Okiee! Thx

[violet cipher]

Is it fixed now?

[leaden merlin]

Vote

[violet cipher]

Nope won't even let me into top.gg

[cobalt sleet]

Dbl pins

[hidden root]

@violet cipher

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[fervent bobcat]

i need help

[coral reef]

How can I help

[violet cipher]

It let me vote

[fervent bobcat]

Login is not working

[coral reef]

dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[fervent bobcat]

ty

[coral reef]

yup

[fervent bobcat]

it works

[coral reef]

:)

[fervent bobcat]

uhm

[coral reef]

yes?

[fervent bobcat]

why did i not get a ping

for my bot being submitted

[coral reef]

#logs is l;ocked

[fervent bobcat]

ohh

ok

why

did it break?

[coral reef]

http://img.extreme-is.me/WbDVlL2ckI6Dr7Gz

It was submitted

[fervent bobcat]

k

[coral reef]

Read pins in #general if your curious why it is locked

[fervent bobcat]

k thanks

[oblique lynx]

hi, if i leave this server, will my bot be removed?

[cobalt sleet]

No

[long ferry]

We won't be able to reach out to you regarding your bot though

[oblique lynx]

ok i understand

will there not be other ways of contacting me?

[long ferry]

I mean if you don't provide any, nope

Best is to stay in the server just incase, but there's nothing that will happen to your bot when you leave

[brave grotto]

I've already clicked the login button several times, did Oauth, but nothing happens

[coral reef]

dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[brave grotto]

I can't log into the site

[coral reef]

Read the pins

#support message

[brave grotto]

oh, ty

[coral reef]

np

[ruby radish]

How do i get beta features on the website?

[coral reef]

Scroll down to the bottom of a page and click the beta features button

#site-status message

[ruby radish]

https://images.andreasda223.me/kt0jqd6mn9a

nvm

lol

had to reload

[coral reef]

:)

[exotic hound]

@tacit zodiac heyo! Just responding to a support ticket i raised

[tacit zodiac]

Could you DM me please

[barren dune]

Hello, how can I change the bot owner in the list from the old account to the new one if I cannot access the old one?

[cobalt sleet]

You need to prove you own the bot using an eval command or changing the bot's status. If you can do that for us we can delete the listing and you can re-submit it with your new account.

[barren dune]

Okay, I am able to do that.

[cobalt sleet]

Please DM me

[barren dune]

Invite to server or eval use?

[pine bay]

I can't login

[cobalt sleet]

dblpins

[hidden root]

@pine bay

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[pine bay]

thanks

[sturdy swan]

is the bot down? im trying to add it to my server and it wont allow me to

https://gyazo.com/176a6ac20d3ad26b9f81728a836ac5c7

any help?

[river hound]

the bot owner made it private

[sturdy swan]

will it be made unprivate?

this is one of my favorite bots 😦

[river hound]

as it says

talk to the application owner lol

[sturdy swan]

who is the owner?

[zinc oracle]

dbl wrongserver

[hidden root]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

https://gyazo.com/16083f2b170a1fbe2cb66532fad0c67a

[jade ridge]

Ban

[frail bridge]

how do i know if my bot has been put on the website?

[stoic socket]

you will get a DM from top.gg watcher

[frail bridge]

thanks, and is there any way to view my form after submitting it?

[fickle bison]

I just invited the bot and it don't have the DSL role

I kicked it and re invited and still didn't come with the role

[sturdy swan]

fix your broken site not saving the changes

I literally spent an hour

and its all gone

only saved thing is the dark mode preference

[fickle bison]

Yea when I added the bot it didn't even come with the role it should have it's always something 😕

[sturdy swan]

it comes with no role if no permissions are given

[fickle bison]

What?

[sturdy swan]

why do you need that role anyway

send me the invite link and I'll modify it for you

so it comes with a role

[fickle bison]

The DSL role that bot has when you invite it that give the bot to manage role to

How do I modify it ?

Website is broken can't access the server to edit 🤦🏽‍♂️

[sturdy swan]

it always is

[fickle bison]

Yes

[sturdy swan]

been there for years but still lots of bugs and it breaks every hour

well

¯_(ツ)_/¯

[fickle bison]

So ig no answers on how to get the bot to come with the role?

So it will actually work🥴

[sturdy swan]

why doesn't it work without a role?

also I tried the permissions but it always come without the role, also doesn't even prompts for the required perms it just adds it

[rare rune]

@limpid shadow there’s currently an issue where when I view a bots page, I can’t login.

Is anyone having similar issues?

[fickle bison]

Well in my ad server it came with the role DSL

[tropic needle]

Is DSL still down?

[rare rune]

Any answer?

[hasty badge]

@rare rune @jade ridge @sturdy swan

[rare rune]

^ @somber parcel are you aware of that issue?

[hasty badge]

@zinc oracle @pine bay @cobalt sleet

[heady briar]

id like to report 3 users (one of them is a bot) for hijacking a server and its owner

ids are 170624640308346880, 601191259960246293, and 858905314152677387

[tropic needle]

@cyan flint is DSL still down?

[heady briar]

proof 1

proof 2

[hasty badge]

I did not understand@heady briar

[cobalt sleet]

@hasty badge

[hasty badge]

?

[cobalt sleet]

Please stop pinging users

Also, clear your browser's cache

Dbl cacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[hasty badge]

ok

[cobalt sleet]

If the bot is listed on top.gg you can click "report" on the bot page, include as much information as possible in the report message and a moderator will investigate.

If it's not listed on top.gg then you're in the wrong server and there's nothing we can do.

[hasty badge]

how and what do i clean

[cobalt sleet]

@hasty badge

[cobalt sleet]

Don't ping staff

[cobalt sleet]

Dbl pins

[hidden root]

@rare rune

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[rare rune]

Is there a fix for it planned?

[cobalt sleet]

That is the fix for it. Clear your cache too that helps.

[rare rune]

Where’s the option to add multiple owners if there’s more than one?

[cobalt sleet]

You have to make a team and transfer your bot to that. Please check the pins for issues related to teams right now.

[vestal thicket]

Why does it look like this?

[cobalt sleet]

Lmao is the doge really there? Or did you add it?

[vestal thicket]

That was my old profile picture

These days I have had problem with modifying the details of my bot, yesterday I deleted it and added it again but it seems that the data is not saved

[cobalt sleet]

Ok. Clear your cache. That will probably solve the problem. ||@limpid shadow cc for the funny site issue screenshot||

[cobalt sleet]

Oh we NEVER recommend doing that. Don't delete your bot listing to try and solve site issues. That won't make a difference and only spams queue.

[vestal thicket]

The same thing happens to me on the PC

[cobalt sleet]

Please check the pins

[vestal thicket]

I wanted to modify the bot info on PC, but I can't

[cobalt sleet]

Clear your cache, log out and back in again. If that doesn't work it's a known site issue (see the pins).

No ETA but the team is working to fix it.

[rare rune]

I’ve done that, but the option to add additional owners isn’t there.

(On the website)

[cobalt sleet]

That's deprecated

It's been replaced by teams as I said

[rare rune]

What’s the best place to give suggestions about the website?

[cobalt sleet]

Dbl zendesk report

[hidden root]

Top.gg Support

How to use Top.gg
How to report a bug or suggest a new feature

[wraith magnet]

How many times it takes to update a review from a user ?

[sturdy swan]

How do you get gold

[rare rune]

what do you mean by that?

[swift heron]

What does this mean?

[sturdy swan]

at this point clearing cache doesn't really fix anything

[sturdy swan]

they forgot to put csrf token input in a form

[swift heron]

So can I not add my bot?

[sturdy swan]

yes, until they fix

[marble zinc]

@tacit zodiac Imma ping u just so I can dm you!

[sturdy swan]

[limpid shadow]

It means you probably have to refresh

[sturdy swan]

help

[limpid shadow]

The token given here was expired.

[limpid shadow]

link?

[swift heron]

Thanks, and hey Veld :)

[sturdy swan]

./servers/new

[limpid shadow]

[limpid shadow]

I'm working on a fix, try to refresh

[sturdy swan]

k

[limpid shadow]

or log out and back in

[sturdy swan]

still

still

[limpid shadow]

Then I'd recommend waiting for the fix

[swift heron]

top.gg more wack rn then yall ever been ;-;

[sturdy swan]

k

[sand lava]

@cedar wind

[river copper]

I have a old deleted server at top gg,are deleted servers automatically removed or do i have to manually remove it

I also have been issues adding a server,the site only gives a "505 error " when i try adding a server

[dim elm]

Uuh hi, if someone was banned from top.gg, is there any option for them to be unbanned?

[frail bridge]

is there an estimated time for my bot to be reviewed?

[jade ridge]

May i ask, (Why isn’t my BOT popping up on search bar??)

[dim elm]

Are you using the right bot ID?

[winter walrus]

Dbl upto

[hidden root]

@frail bridge

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[winter walrus]

Dbl issues

[hidden root]

@jade ridge

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sand ocean]

wat well i get if i boost this server ????

[frail bridge]

oh wow a week or more

[sand ocean]

idk

[frail bridge]

what

[fickle bison]

No one know how to fix this

[karmic junco]

How can I edit my page like this

add photo & wide font

[sturdy swan]

how can i withdraw my vote credits?

I have 15 dollars

[pliant mauve]

dbl credits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[sturdy swan]

[pliant mauve]

@sturdy swan

[sturdy swan]

@proud chasm No ads thx

@pliant mauve can u explain cuz im not too understand

[sturdy swan]

idk what is he talking about

[pliant mauve]

What are you confused about?

[sturdy swan]

um

about what can the money do?

ye

[pliant mauve]

You can use the credits for advertising your bot on the site

But you will have to go to the bidding process

[coral reef]

Dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[sturdy swan]

bot? what if i dont have a bot?

[coral reef]

Or server

[sturdy swan]

okay

[pliant mauve]

oh then server

[sturdy swan]

and the bidding is??

[coral reef]

If you need information about how to apply for auctions read below V

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[pliant mauve]

you will have to apply for auctions ^

[sturdy swan]

okay

if i have not understand ill ask ya

[coral reef]

Alrighty

[slim shale]

Ello can I ask for help about the top.gg website here?

[coral reef]

Yes

[slim shale]

Ok so I added my server but it has a red line that says not published can someone explain that to me/how I fix it?

[sturdy swan]

what should i fill this?

[grim brook]

like front page etc

[coral reef]

You have to finish the server info, click edit.

[slim shale]

Clicked it

[pliant mauve]

Tags such as moderation, music etc.

[sturdy swan]

okay

[coral reef]

What pages/ tags do you want it on? Front page bots, servers, etc.

[sturdy swan]

oof

i submited a wrong one?

howw

i accidentaly submitted a wrong one

welp

[sturdy swan]

[coral reef]

Your going to have to wait until it is reviewed then

[lone mortar]

hmm i have a problem in the website, i cant really authorize after i pressed addbot button(It basically keep looping, everytime i pressed the button it keep loading the same page which is the authorize page).

is it because #site-status or maybe my browser is the problem or laptop broken :/

[sturdy swan]

where do i find my bot? i just submitted it and now i lost it

nvm

found

[winter walrus]

It's a know issue being fixed by the developers. Clear cache and cookies, then refresh page

[lone mortar]

👍

alr

[slim shale]

The only things I don’t have filled out are these two because I don’t have a website nor the donate thing

[sturdy swan]

guys every time i login in
it return me for home page and it didn't login me 😦

[median walrus]

Why my vote like this?

[sturdy swan]

lol after the 1000 login it logged in 🙂

i hope to solve this problem

[coral reef]

Like what?

[coral reef]

dblpins

[hidden root]

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[slim shale]

Could u help

[sturdy swan]

hey question why does my bot doesn't have pfp in its page?

[pliant mauve]

dbl refreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[sturdy swan]

brah

thats it

im a shitty developer

[coral reef]

dblissues

[hidden root]

@slim shale

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

[coral reef]

We all make mistakes :)

[sturdy swan]

i can't even type developer right

[mint wadi]

yes?

[sturdy swan]

ghost pinged

[mint wadi]

yup

got to love it

[sturdy swan]

it was @odd heron

[slim shale]

Ah ok thanks

[coral reef]

np

[odd heron]

guys is it like if i dont add my bot to top.gg and it reaches 100 servers so it wont get verified?

[quasi pawn]

how to claim this? how does this works??

[vocal shuttle]

Voting dosent seem to be working

[odd heron]

yes

guys is it like if i dont add my bot to top.gg and it reaches 100 servers so it wont get verified?
plz help 😦

uff no one help me 😦

[mint wadi]

dbl issues

[hidden root]

@vocal shuttle

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[odd heron]

??

y?

[mint wadi]

do you need any help?

[odd heron]

yes

is it like if i dont add my bot to top.gg and it reaches 100 servers so it wont get verified?

[odd heron]

see this

[mint wadi]

If you bot reaches 75 servers you will get the option to apply for verification if your bot has not been verified by the time it hits 100 servers it will not be able to be invited to anymore. adding your bot to top.gg will not effect your bot getting verified only if it hit's the expectations of discord to verify it

[odd heron]

ok so top.gg is not the thing for verification

[mint wadi]

Top.gg does not deal with bot verification.

[odd heron]

ok tq for helping

[mint wadi]

if you need any more information about top.gg please refer to #502193464054644737

[balmy adder]

Help

What help me?

[sturdy swan]

site won’t work

cant add server

[balmy adder]

Why I see this?

[weak flint]

My musically bot was first declined because of commands were not working, there is clearly mention please DM soda .. I have DM him from last 3 days but no action has been taken from reviewers side . I request the admins to take action for my bot for approval or I will have to write an email to [e-mail]

[balmy adder]

Oh

[gloomy shell]

@weak flint you have to contact soda. They're the one who reviewed your bot and they're the one you would have to talk to. If they havent responded, you can politely message them again for an update.

[echo leaf]

I'm not able to add my bot to the site. The Find Bot button doesn't seem to work

[gloomy shell]

That's a known bug right now, the devs are looking into it

[balmy adder]

Why I see this?

[gloomy shell]

Did you click on invite

[balmy adder]

Yes

[gloomy shell]

Or view ?

You cant invite bots that arent approved yet

[balmy adder]

View and invite

[gloomy shell]

I recommend clearing your cache and trying again

[balmy adder]

My bot was approved 5 days ago, but today it appears to me that it is going to be approved, and I already cleared my cache, but still, it won't let me invite it or see the view

[gloomy shell]

Oh, that's another bug that I believe the devs are looking into. Bots that are approved but dont look like it

[weak flint]

The reviewer soda is showing me online but no response from him i request the admin to change my reviewer .

[gloomy shell]

That's not how it works.

You can message soda again and ask them for an update.

[balmy adder]

that's why I have the role of bot developer, because my Bot has already been approved.

[gloomy shell]

We reviewers are volunteers and we have real jobs and real life that comes first.

I already answered you MAX it's a bug

Itll be fixed soon

[weak flint]

from last 3 days im not getting any response

[balmy adder]

Okey

[gloomy shell]

Then message them again asking for an update

How many tiems

Do I have to tell you

[weak flint]

But the reviewer is not replying what should i do

[gloomy shell]

Wait

Patiently

They will respond when they have time.

[weak flint]

From last three days the dont have time right ??

[gloomy shell]

I already have this handled thank you

@weak flint if you dont listen to me I'm going to mute you so you stop spamming the channel

I've told you what to do

[weak flint]

im not spamming

[gloomy shell]

You've asked the same question several times after I've already told you what to do

You can message them and ask for an update, make sure they havent forgotten, and you wait patiently and you wait some more until they can respond to you

[weak flint]

Till today night i want action

[gloomy shell]

As I said, this is a volunteer position, we are not paid to respond to you. You can wait for them to respond

[weak flint]

from last three days im waiting only

[gloomy shell]

And you can wait some more.

They will respond to you when they have time.

I'm not going to say it again.

[weak flint]

Okk I will wait till today

[gloomy shell]

You wait until they respond.

[weak flint]

Tomorrow I'm going to write an email to [e-mail]

[gloomy shell]

-m 857512656349167646 spamming support with the same question and ignoring any answers they get that they dont like | 2d

[wild stone]

🤐 Muted Akshit Chaudhari#4625 (@weak flint)

🤐 Muted Akshit Chaudhari#4625 (@weak flint)

[sturdy swan]

I wanna to buy top.gg premium
But I can pay in btc only
How I procced?

[real laurel]

we don't currently accept crypto, iirc

[drifting stratus]

The team really needs to take care of this Supposedly the issue is being worked on, yet it's been months with no information whatsoever.

I have 3 negative reviews I need to respond to, and because I am unable to address the review more people are adding the same review and my rating just keeps going down.

What's the deal? Can I get some more than an empty "they're working on it" since I got that months ago.

[sturdy swan]

Can I pay someone else crypto and can he buy premium for my server?

[real laurel]

unless the devs themselves reply, that's all we can give you

[drifting stratus]

Well is there a way to reach the devs then?

[real laurel]

you can DM one of them but no guarantee any of them will respond to you

keep in mind not all Team members are devs

[sturdy swan]

[drifting stratus]

This situation reminds me of how Discord support acts on any issues reported

[sturdy swan]

Hmm

[real laurel]

you're very imaginative then

[sturdy swan]

[real laurel]

i don't believe top.gg premium applies to servers, only a per-user basis and on the website only

https://top.gg/subscribe you can find the benefits here

[sturdy swan]

Thanks for info boss

[drifting stratus]

No, not really. The known issues list keeps growing. Many of the items have been on there for months. It seems like instead of fixing your platform you just add more stuff. The most information we're able to get is "we're working on it".

It's very frustrating that my bot is suffering because the team can't fix this issue after multiple months. I'm sorry if this comes across as harsh but I just really need this fixed.

[real laurel]

because that's how a development team functions. it's not one user handling everything—the tasks are split up between different team members and they go from there. i can't say anything regarding the management of the tasks or the workflow since that's not within my rights to assume or say anything about.

[zealous arch]

hi guys, any one knows how to update an invite link for a server listed on top.gg? The server i manage has an outdated link

[sturdy swan]

coming when i want to add my srvr

how to fix

[wintry knoll]

known issue just wait till gets fixed

[coral reef]

Dblissues @sturdy swan

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[coral reef]

Go to the edit page on your server to change it

[sturdy swan]

i am not able to edit my bot invite link

[open perch]

these issues on site is really annoying

i can't reply to review

[sturdy swan]

..

anyone?

help me ignoring me?

[calm solar]

Dblissues @sturdy swan

[calm solar]

okay read this lmao

also, try clearing your browser cache once, it may help

[sacred juniper]

hey
yesterday i couldnt add my bot in top.gg
is it fixed now ?

[sturdy swan]

yes #site-status

[sturdy swan]

How to?

[calm solar]

ctrl+shift+delete

select only cache

[sturdy swan]

Why delete?

[calm solar]

if u select something else and do it, im not responsible

[calm solar]

bruh

nvm, ill leave

[sturdy swan]

K

I will not cache

[merry sandal]

@cyan flintis there any rules for getting access in auctions?

[tacit sage]

Hey can someone tell me how to redeem server vote credits

The site did not specify how to redeem it

And i clicked redeem option in vote section it told me unknown user redeemed it

[meager hound]

how i will know when my bot will be verified

[merry sandal]

same

[meager hound]

aslo where is the bot logs chan

[lilac igloo]

hey i could use help

for some reason my server page dosent show up

it says
Not Found
You clicked on a link that doesn't exist. This is probably not where you were trying to go.

can anyone help?

[sturdy swan]

is ur server on top.gg?

[winter walrus]

You will get DMed by @hidden root

[meager hound]

ohk

[winter walrus]

Do you have the @small lantern bot in your server?

[lilac igloo]

yes

i can send you the link

https://top.gg/servers/828134124555337730

here

[winter walrus]

I can open it normally, try clearing cache and cookies and reload the website

[lilac igloo]

oh

[calm solar]

hey i have a possible violation against tos

not sure

[lilac igloo]

vision did you try this link ?

[winter walrus]

Yes

[winter walrus]

dbl issues

[winter walrus]

dbl issues

[hidden root]

@lilac igloo

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[lilac igloo]

oh so theres nothing i can do ?

[sacred juniper]

doesnt work

[lilac igloo]

dbl ?

oh i saw the pinned message

so ... i cant post my server ?

[radiant knot]

are any Moderators DM open , i have a very private question!!!
or someone from BOT administration

[pliant mauve]

feel free to dm any online mod

[mighty dagger]

can anyone help me?

[radiant knot]

suggestion ?

[mighty dagger]

someone help me i cant add my bot

[pliant mauve]

anyone really. up to you

[pliant mauve]

dbl issues

[hidden root]

@mighty dagger

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[radiant knot]

ok

[tacit sage]

@winter walrus sir this is coming up on my vote credit page also idk where the credits go so can u tell me?

[pliant mauve]

dbl credits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[drifting tinsel]

Log out then back if that doesn’t work then leave it for a day that’s what I did

[mighty dagger]

i tried

😦

done lol

on incognito

mode

lol

[last vine]

Can anyone tell me

How to make bot online for 24/7?

[sturdy swan]

#development

[limber sail]

Hello, I'm trying to join your site top.gg and list my server but I'm getting a 500 error.

[lapis charm]

hey uhmm, why are those campains here? i didnt win the auctions and neither did i pay for them

[limber sail]

put it in a web service on a server and set it to login when the service starts. It will always be logged in

[limber sail]

can you help me @sturdy swan

[last vine]

but they say free hostings is a scam

[sturdy swan]

then use a vps and #development

[last vine]

but for vps we have to pay

No alternative?

[kind pasture]

@last vine if you have badget then just buy rasberry pi maybe

[radiant knot]

same for me (

[thin helm]

Trying to add my server and see this :/

[last vine]

No budget but I want my bot to be online 24/7 for free

[odd heron]

use uptime robot

[last vine]

is that safe?

[thin helm]

Someone help me

[kind pasture]

Okay then that maybe a little hard but yea someone already here to help

[odd heron]

yes i do for my both bots

[kind pasture]

Noooo you cant. You actually can

[odd heron]

@last vinecome in dm i will explain?

[sturdy swan]

this is top.gg support, move to #development

[thin helm]

I keep getting the 500 error when i try to add my server

[kind pasture]

Ok i cant help that. Just wait til someone come

[thin helm]

ok

[wispy fossil]

Has anybody got experience in guardian farm or any farms in general who can help me figure out why my guardian farm isnt working properly

[hollow moat]

I cant add my server on top.gg

[wraith ferry]

WHwen will I get my bot reviewed

[vivid nexus]

Just wait

In my case it only took some days

[radiant knot]

why some servers/bost** Votes are wiped **, and some not ?????

[sturdy swan]

because its the start of the month and if you vote for a bot thats vote isnt 1-2, it will reset

[wraith ferry]

I submitted it day before yesterday.

[radiant knot]

no sir, i was racing w another server , we had like 120+/150+ votes, and i got wiped but that server NO

[sturdy swan]

try to vote for that server, it will reset

[vivid nexus]

It can take up to 3 weeks

[radiant knot]

😂 i will wait for somebody else to vote , THX for info !

[sturdy swan]

and if it doesnt then its currently cached so you need to wait

[wraith ferry]

wwhat

[sturdy swan]

no

max 1 week

[vivid nexus]

I submitted two bots, the first one took 3 weeks to verifiy, the second only a few days

[vivid nexus]

It even says "it can take multiple weeks until your bot gets reviewed" somewhere

[calm cedar]

@sturdy swan what is next

[vivid nexus]

Bruh I even know it said 2 weeks back then

Seems to be updated

My bad

[sturdy swan]

its not the same every time

[sturdy swan]

what

[calm cedar]

I am add YouTube bot my server how to working

[vivid nexus]

what

[sturdy swan]

wrong server

[calm cedar]

Yes

[sturdy swan]

this is the wrong server for bot support

[radiant knot]

does **Verified server **have a special plan or palce on TOP gg ?

[vivid nexus]

I'm blind

[sturdy swan]

????

[mellow maple]

what happened in top.gg website !

[radiant knot]

i mean saw a lot of verified servers on top gg, tought they have another perks or somethink

[sturdy swan]

they dont

they are discord verified

not top.gg

[radiant knot]

so basicly they dont get better placemnet for that !

?

[sturdy swan]

they are partnered with discord or verified from discord

[sturdy swan]

yes

[radiant knot]

ok i got it !

thx again

[sturdy swan]

hello

how can i get my bot on top.gg

https://top.gg/newbot

[kind pasture]

@sturdy swan you need to submit it

[sturdy swan]

its not working

i say authorize

and i just goes back to the same screen

[sturdy swan]

how tho

[kind pasture]

Oh sorry i cant.help with error like that

[sturdy swan]

see pins

ok

still doesnt work

[unique goblet]

Support

[kind pasture]

@unique goblet we dont provide mental support sorry

[unique goblet]

Why am I having a problem with the site?

the site*

[violet tapir]

Check the pins before you ask. Maybe your issue is already known

[unique goblet]

No

[kind pasture]

Okay then what is it

[unique goblet]

I am having trouble logging in

[kind pasture]

Whats the error or the wringed?

Maybe screenshot when needed

🥺 please

[unique goblet]

When I reload the page, no account is logged in

[kind pasture]

Reopen your broweser

[unique goblet]

ok min

[kind pasture]

I have that before and i just need a couple of try

[violet tapir]

After you login refresh the page

[unique goblet]

Yes, I did

[unique goblet]

This temporary solution does not work

When will the problem be fixed?

[kind pasture]

@unique goblet just keep login? And then refresh then maybe close the web and open again and try?

I fixed it myself by just keep login

[unique goblet]

I really did not work

[unique goblet]

But why is it not fixed?

[hard pier]

uhh it isnt voting

https://cdn.discordapp.com/attachments/826391692105220146/882525248954699856/image0.png

[unique goblet]

@kind pasture@violet tapir

tell me

[sturdy swan]

How come I can't find on any of the "top pages" even tho it has 236 votes

[unique goblet]

Will it be fixed or not? ??? @violet tapir@kind pasture

[violet tapir]

How could I know

[unique goblet]

[eternal dust]

i changed my bot logo
But in top.gg its showing me this

[unique goblet]

Well, thanks for nothing

[eternal dust]

how can i fixed that?

[violet tapir]

Click on refresh data

[eternal dust]

Lol thank u (:

i am so silly (:

[violet tapir]

[hard pier]

top.gg isnt letting me vote bots

[violet tapir]

Are you on beta?

[hard pier]

no,

[sturdy swan]

Can we use beta version of topgg?

[violet tapir]

Yeah just scroll down and enable "beta features"

[sturdy swan]

voting works

for me

[hard pier]

even beta feature wont let me upvote-

[hard pier]

for me it shows this,

[drifting tinsel]

Do you use python

Because I only know on python

[kind pasture]

@unique goblet im dead before sorry

Also i cant help

[last vine]

Yess

I use python

[drifting tinsel]

Ok dm me

[last vine]

Same

Kk

[cunning lily]

how do i remove someones creator controls permissions from my servers page?

[oak ginkgo]

how

do we add servers

to top.gg

i am just geting this option

how do i publish it?

[sturdy swan]

hello

everytime i try to submit my bot it doesnt work and i read all the pins

[river hound]

lol how are you even gettign on that page

top.gg/servers/new is error 500 for me

[wary matrix]

Has it been suggested before to be able to have a version of widgets so they are more similar to the shields.io badges style?

[crystal owl]

can't save edit !

[sturdy swan]

top.gg is so broken atm lmfao

[crystal owl]

nvm it worked

eh it said saved but nothing changed !

[sturdy swan]

lol same for me

but u should wait

[crystal owl]

i had to refresh bot page to see change

[sturdy swan]

same also did it but u should wait to edit

[crystal owl]

https://top.gg/bot/879273611603619881 i broke server design with my html XD

[river hound]

lol why does top.gg just not work anymore

i'm trying to send a test post request and it keeps erroring

[wary matrix]

Lol, that's some funny bug

[cobalt sleet]

You definitely need to fix that.

[crystal owl]

i did

[river hound]

"we cant so you have to"

[tardy harbor]

Hi why i didn't get any credit? 39 votes in total

[cobalt sleet]

dblcredits

[hidden root]

@tardy harbor

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[river hound]

lol saving just doesnt work

i cant save webhook url for servers

[cobalt sleet]

Server webhook test requests don't work but you don't need them, you can test with a real vote which do work.

[river hound]

i cant even save the url

it says success

[meager osprey]

what happen when we claim our voter credits where does the money go ?

[river hound]

then i click off, and click back on

and its gone lmao

[cobalt sleet]

Refresh the page, clear your cache and try logging out and back in.

[cobalt sleet]

Read this @meager osprey

[wary matrix]

To auctions for a month, then it vanishes

[river hound]

who made this edit LOL

now it thinks my server is a bot

when i hover over my server name in settings

[rapid arrow]

why cant i claim them right now?

i already claimed for my bot's vote credits

but i dont see a button for my bot's support server's vote credits

[sturdy swan]

you need to wait

[rapid arrow]

when will I be able to claim it?

[tardy harbor]

link please

[cobalt sleet]

Try again tomorrow. Auctions for next week end in a few more days so you've got time don't worry.

[meager osprey]

What is your monthly marketing budget? (in USD)

what does this mean ?

[cobalt sleet]

How much you expect to spend per month on ads on top.gg

[midnight knoll]

How to use vote credits?

[cobalt sleet]

dblcredits

[hidden root]

@midnight knoll

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[midnight knoll]

What to type

In these

[sharp quest]

i keep getting the "Your application is not public" when indeed my bot is public

[hasty zenith]

Is the servers link dead

[rapid arrow]

will i still be able to claim my credits anytime until next week?

[cobalt sleet]

Try again some other time

[sharp quest]

aight thanks

[hasty zenith]

https://top.gg/servers/826924054392864779
This says not found which is weird as hell

[cobalt sleet]

Credits are claimable for 30 days until they expire. If you claim them at the end of the month you can stack them with next month's credits.

[midnight knoll]

@cobalt sleet what to type

[cobalt sleet]

I don't know try the desktop version of the site

[midnight knoll]

Oh-

[rapid arrow]

damn I didn't know about that. I have some credits left from last month (claimed on the first day last month) and still showing in my wallet balance. When will it expire?

[sand flower]

can we redeem this

[cobalt sleet]

dblcredits

[hidden root]

@sand flower

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[cobalt sleet]

You have 30 days to redeem and 31 days after redeeming until they expire.

[rapid arrow]

oh, thanks

[sand flower]

do we need to participate in auction to redeem credits

[cobalt sleet]

Yes

You need to have auctions access to be able to spend them.

[sand flower]

ok

[cobalt sleet]

You can't withdraw them to PayPal for example, it's not money. They're credits which you can use to get a discount on ads

[sand flower]

ok

i see

[covert dust]

@cobalt sleet Can Help?

[cobalt sleet]

What's the problem?

[torn frost]

I withdrew 15 dollar and got nothing

Can someone help mr

[covert dust]

Is it possible to know the location of my bot in the queue? (875421052879138866)

[covert dust]

^

[sturdy swan]

no

[cobalt sleet]

There you go

[cobalt sleet]

dblcredits

[hidden root]

@torn frost

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[covert dust]

...?

[cobalt sleet]

No you can't

[covert dust]

Ok

[sturdy swan]

When I go to add server in topgg then 500 something went wrong comes…

[wind anvil]

can someone bar this person? he is spreading lies about my bot

[cobalt sleet]

You've reported the review so a moderator will investigate. Please be patient.

[wind anvil]

oh ok thx

this person harassed me and hates me bcoz i got his friend banned from a server bcoz he was dm spamming

[cobalt sleet]

If it breaks the review guidelines it'll be removed

[brisk dagger]

It will more than likely stay up as I reported reviews like that and nothing was done

[wind anvil]

he is spreading rumors that my bot does nukes and raids

[cobalt sleet]

dbl zendesk review guidelines

[hidden root]

Top.gg Support

Guidelines
Review Guidelines

[wind anvil]

this is wat he said

[sturdy swan]

Hello so, When I go to add server in topgg then 500 something went wrong comes…
Is it problem in my end or website?

[cobalt sleet]

dblissues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

Oh ok

[wind anvil]

he is trying to ruin my bots reputation

[sturdy swan]

can you leave a review without a comment?

I have one that reduces my star rating out of nowhere

its gone now ffs this site...

[sturdy swan]

Don’t worry about it he’s just afraid of your success

[wind anvil]

but wat im scared is that people will start mass reporting my bot and it will be removed

[sturdy swan]

The bot is open source

[wind anvil]

i hope someone will restrict him from commenting about my bot again

SCAM!

[subtle nest]

What defines a creator of a server? How do I edit who appears here?

[analog fog]

@pliant mauve How is it not working?

It was denied for the help command not working but it's working just fine and always was

[cobalt sleet]

Contact @pliant mauve for more details

It looks like they put a screenshot link on the word help

[analog fog]

I did see it and it wasnt working for them but it works fine for me and in another server it also works

[subtle nest]

Is someone able to advise on this?

[silent torrent]

How much time does verification takesin top.gg?

[copper elbow]

can someone please help me get info when someone votes for my bot?

im using discord.py and ive added this

dblpy = dbl.DBLClient(tog, gg_token, webhook_path='/dblwebhook', webhook_auth='epictog', webhook_port=8501, autopost=False)

@tog.event
async def on_dbl_vote(data):
    print(data)
``` but nothing ever gets printed

im using pebblehost btw

[crystal owl]

i edited my bot long description
and saved it

NOW I SEE MY OLD ONE AGAIN

WTF

[sturdy swan]

caching

[crystal owl]

it was Very long html

[silent torrent]

How much time approval takes in top.gg

?

[spiral frigate]

pins!

[sturdy swan]

a week

[spiral frigate]

https://p.datadoghq.eu/sb/islw0r99kwjgtwq8-0adf90d906730aacf47c4b7b12650942

wait is that link accurate for the approval time?

[long ferry]

"average"

[spiral frigate]

ah

[calm solar]

how do i delete a team?

[pliant mauve]

you can't delete a team. You can only transfer your project to a different team.

[hidden stirrup]

https://kanin.cannot.date/2021/09/01/ulAw nani

[pliant mauve]

Just do shift + esc to mark it as read

[hidden oak]

how far along are the auction access applications? it's been over 1 month

[ashen current]

After I log to my account too,I cannot edit or refresh my bot's thing

[unique trail]

hi i recently added the the code for my bot to post the server stats in top.gg but still it seems it is not posting it there is tht cuz im doing soemthing wrong in the code?

[pliant mauve]

Feel free to ask in #topgg-api

[unique trail]

ok ty

[blissful sonnet]

help see what is this happening

[vernal ferry]

whi us when pixel?

[meager osprey]

dblvotes

dblcredits

dblecedit

[blissful sonnet]

-_-

[meager osprey]

dblcredit