support

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

@long ferrywhat should i do ?

[long ferry]

Read above

[sturdy swan]

explain me i didnt understund plz

[long ferry]

Read the message above, then the pinned messages it links to

[sturdy swan]

ok good thxit worked but how i can see my bot after i submit ?

[long ferry]

your bot needs to be reviewed first

dbl zendesk how your bot

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[sturdy swan]

@long ferry just im really sorry for annoying that much but how much time so the bot can get approved ? In case he get improved im gonna receive an email or dm or .... ?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[long ferry]

you receive a dm from @hidden root

[sturdy swan]

Ok thx have good day

[karmic junco]

It does not appear in the search

[lilac horizon]

just wait

[karmic junco]

24 hours?

[long ferry]

dblissues

[hidden root]

@karmic junco

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[plush cargo]

why is my bot avatar not showing and how to refresh

[long ferry]

dblrefreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[plush cargo]

I'm confuse the new layout

everything change

[long ferry]

if you do not see a refresh data button, disable beta first

[plush cargo]

how?

[long ferry]

scroll down and switch the beta features toggle

[plush cargo]

wait

There is onky usage data

*only

[zenith elbow]

Its on top

[plush cargo]

oh

[zenith elbow]

Beside your name

Top right

[gilded orchid]

Hello I would like to report a bug for the website top.gg.There is an issue with the login thing.

[karmic junco]

I did this and it didn't work

[long ferry]

It's a possible fix

@plush cargo make sure you're logged in

[plush cargo]

already

[long ferry]

according to your screenshot you arent

[zenith elbow]

[gilded orchid]

this is what after I login it stuck with the login button

[long ferry]

read pins

[long ferry]

not sure then, clear your cookies and the beta should disable

[gilded orchid]

Oh Ok thanks :D

[plush cargo]

ok

ok thx

[plush cargo]

I have to login again but i already login it the home page

[long ferry]

read the pins

[plush cargo]

ok

[subtle whale]

dblrefreshdata

[coral reef]

staff only commands :)

[weak flint]

My bot sems to be working correctly please help with it

[coral reef]

DM the moderator that declined your bot

[weak flint]

he is offline

means idle

[mint schooner]

DM them anyway

[coral reef]

DM and wait for them to be online

[mint schooner]

😐

[weak flint]

ok thanks for the help

[coral reef]

np

[weak flint]

one thing is it okay to mention them in dm ?

[coral reef]

It won't change it

[coral reef]

What is the issue?

[weak flint]

kk thanks

[scenic valve]

Can you tell me where my bot stopped?

[coral reef]

Contact the reviewer that declined it

[scenic valve]

Okay

Thanks

[coral reef]

Np

Wrong person

@wild zenith

DM them

[scenic valve]

May bad lol

[weak flint]

@coral reef can you re-verify my bot please

[coral reef]

You have to re-apply and wait out the queue

[weak flint]

if i DM the reviewer he will able to re-verify my bot or again i have to apply for verification ???

[slender blade]

Hello @long ferry pease do consider my problem and contact the concern team. Thank you

[coral reef]

You will still have to apply again

[coral reef]

If you dmed them you don't have to ping them here

[long ferry]

?

[slender blade]

Oh sorry

[coral reef]

np

[slender blade]

Still the same page

Idk y I can't edit my server

[long ferry]

I interact with many people and forget from time to time about other users who asked questions here, could you elaborate what it was about?

yeah have no other clue what the cause might be, sorry

was my response

cant really help otherwise, is already a noted issue probably

[slender blade]

Yea

Ok I will try to login through my other acc

[sturdy swan]

U receive that on dms ?

[coral reef]

#mod-logs

[long ferry]

top one when your bot gets declined, bottom one when approved

[wide spade]

👀

[sturdy swan]

i update a bit the description

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

As I said in the possible solutions

[sturdy swan]

Yes, i read it

[long ferry]

possible solutions

then it wont work

[tulip jewel]

😢

[sturdy swan]

what i can do?

:(

[coral reef]

If the possible solution doesn't work, nothing

[tulip jewel]

my bot is not getting shown on search

[sturdy swan]

same

[coral reef]

^

[tulip jewel]

growth has literally stopped for sometime now

😢

[sturdy swan]

yes, i read it, i change description and i wait like 2 hours

but don't work :(

[tulip jewel]

same

[long ferry]

you'll need to wait for it to get fixed then

[sturdy swan]

:(

ok

[tulip jewel]

:( ok

[lament fiber]

Any mod available?

[coral reef]

What's the topic?

[long ferry]

hello

[lament fiber]

Ah i didn't get a ping from the server but got a message from watcher

[long ferry]

logs are hidden thats why

read pins in #general

[lament fiber]

Oh

Ok thx 😀

[smoky dirge]

I hope this is the right place to ask, and i hope this isnt answered somewhere obvious.... but i did look and dont see it anywhere sorry in advance if i missed it.

I run the bot Mewbot, and we are currently in the process of changing ownership, the bot itself is done threw a team on discord dev, not a single owner. The issue currently, is that from what i can see there is no way for the original owner to add me as an "editor" to the bots listing. Is there some way we can add an additional person to the bot listing or even transfer the listing to another user?

Of course i know if this was even possible, it would require authorization and some sort of agreement from both partys-we are both available for this when needed.

Thanks in advance, and sorry again if this is a stupid question to ask here.

[coral reef]

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[smoky dirge]

I saw this, but it does nothing when i click it

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[smoky dirge]

It just reloads the page

Ok... so it is possible, but its broken right now. Okay

Thanks

[coral reef]

Yes

Np

[smoky dirge]

How long has it been this way, i know it says no eta... but yeah

[coral reef]

I actually don't know

[smoky dirge]

great, not promising at all. lol

[zenith elbow]

How much time it take to get auction token once requested?

[coral reef]

No ETA

[sturdy swan]

Unfortunately, my bot has been refused. Because of a command. Could I remove / replace it and send it back in?

[coral reef]

Fix what is said in the decline reason then reapply

remove any mentioning of suicide from the command

[sturdy swan]

Okay, thanks

I can't find my bot on top.gg website yesterday my bot approved

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[vocal flower]

why do I always get pings on #logs

[coral reef]

Read pins in #general

[vocal flower]

👌

[surreal pike]

how can I add a co owner? I can't find it in the edit tab

[coral reef]

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[surreal pike]

oh, thank you!

[coral reef]

np!

[wide spade]

why logs are not visible

or there is a problem in my device 👀

[violet tapir]

Refer to pins in #general

[wide spade]

okay i understand

[karmic junco]

It does not appear in the search

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[karmic junco]

i do but does not work

[coral reef]

Then your going to have to wait until it is fixed

[sturdy swan]

hey, I dont see a redeem button?

[regal blaze]

831052294731857940 when my bot will be verified on top.gg

[jovial breach]

How can i meet Derby

He review my bot and have no brain of translation

Using emoji and he told me that is a command ?

Stupid reviewer

[wet beacon]

uhhh he said it sent NSFW images in a non-NSFW channel….

[jovial breach]

Just emoji ?

What image ?

[wet beacon]

???? what was your command even?

[jovial breach]

DId he know how to translate to English ?

EMOJI ?

[wet beacon]

idk

[jovial breach]

He wasting my time a lots and have no skill in review bot.

Even don’t know how to translate other language to English

Bad reviewer

[cobalt sleet]

Your bot was declined for NSFW emoji in non-NSFW channels. That emoji for "Khu18+" in the help command is NSFW. Please read our bot guidelines, fix the issue and feel free to re-apply. @jovial breach

Dbl zendesk bot guidelines

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines

[sturdy swan]

this?

[cobalt sleet]

Also, if you want more information about your bot's testing and decline reason, please contact @wild zenith directly.

[jovial breach]

Always offline ?

[cobalt sleet]

They have a life and probably live in a different timezone to you. Please be patient and wait up to 24h for a response.

[sturdy swan]

oh wait mb

idk why I thought it was 1st

[cobalt sleet]

It's not September yet

Np

[cobalt sleet]

Dblupto

[hidden root]

@regal blaze

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[regal blaze]

k

[sturdy swan]

Why can't I edit the bot page on top.gg?Every time I log in and enter the bot it says you must log in

@cobalt sleet

[snow hedge]

Hey just looking for a bit of clarification on a guideline, I apologise if this has been answered countless times. With the "Mention NSFW or include any NSFW content on the bot page (avatar or images)" rule, does that include nsfw arguments for commands? For example for one of my commands you can add 'nsfw' afterwards if you want to allow nsfw content, would I be breaking the rules by including that argument in my bot's description?

[random plume]

I have a doubt regarding my denial of bot , it was declined for generating codes for accounts but in reality that command was just a rick roll, should I remove the command or modify it?

[cobalt sleet]

Dbl pins

[hidden root]

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[cobalt sleet]

Yes. No mention whatsoever.

[snow hedge]

Thank you very much, I will edit my description now 😄

[cobalt sleet]

You should contact your bot reviewer for further information.

[random plume]

Yea I did, I feel they didnt click on the click thats why the confusion was made

this is the command^

[upbeat swan]

Hey

[cobalt sleet]

Again, you need to contact them directly.

[upbeat swan]

I want to change the name of my bot

[random plume]

aight

[cobalt sleet]

Dblrefreshdata

[hidden root]

@upbeat swan

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[upbeat swan]

In top.gg

[upbeat swan]

Thank you

[marsh dagger]

Hello for some reason the site just doesnt commence through when i click on the authorize button, it just refreshes it self. First time this has happened to me.

tried multiple times and it doesnt work 👀

[modest ingot]

Hey I want to remove creators

Is it possible?

[spiral hare]

اقبلو بتي ليه رفضتوه

سويت كل شي حلو وصف

حلو بصوره

غيري قبلتوه

انا لا ليه

[lilac horizon]

@_@

[flint shale]

Please check the reason they gave you when rejecting your bot.

[sturdy swan]

Why i can't edit

Here

?

because you are supposed to copy

not edit

Ok ok

How I can change the bot name on top.gg?

you change it in discord developer portal

Yes

But didn't changed in top.gg

[cobalt sleet]

Dblrefreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[sturdy swan]

Ok

[cobalt sleet]

Dblpins

[hidden root]

@marsh dagger

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[sturdy swan]

Thx

[weak flint]

the reviewer is not accepting my msg please help

[cobalt sleet]

Did your DM go through?

[weak flint]

yess

[cobalt sleet]

Then please be patient for a response. They probably live in a different timezone. Please wait for up to 24h before contacting them again.

[weak flint]

@deft python is the name of reviewer but he is not accepting

[cobalt sleet]

Please don't ping staff in #support

[weak flint]

sorry

[deft python]

Dude

It is 2am in my timezone

Can you give me a few hours?

[weak flint]

kk 👍

[deft python]

I have a life outside of top.gg

[weak flint]

yaap sorry

[spiral hare]

يقلي وصف تافه سوي وصف عن معلومات البوت

1

2

33

@flint shale هل هذا وصف تافه في ريك

[cobalt sleet]

@spiral hare there's no point in asking here you'll have to contact the person who declined your bot

[spiral hare]

من هوا

[cobalt sleet]

We didn't test it so we can't help

If you contacted them and haven't replied yet please wait for 24h before contacting them again.

[spiral hare]

Who am I talking to?

@cobalt sleet Who am I talking to?

[flint shale]

You have to talk to the person who declined your bot. Please check @wild stone's DMs to know who denied it.

[cobalt sleet]

@sturdy swan

[spiral hare]

Tag the person I'm talking to

[cobalt sleet]

There 👆

[spiral hare]

@

[cobalt sleet]

Send them a DM

It looks like it was declined because your page's description was full of spam/junk text to meet the 300 character minimum requirement

[spiral hare]

I want the name of the person

[cobalt sleet]

I tagged them

[spiral hare]

OK

[dawn kraken]

I was not able to log in
and when it logged in after many tries...
then...Still your website don't work properly....
and now now, I'm not able to log out... like WTF is happening?
i reloaded and re-opened my web browser too

[cobalt sleet]

Dblpins

[hidden root]

@dawn kraken

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[sturdy nexus]

s

[dawn kraken]

i tried that

still same

[cobalt sleet]

Clear your cache

[dawn kraken]

alright..let me try

[obsidian locust]

And it's the page of my bot

[fickle bone]

This bot was stopped and became offline and went down to 46 servers and the support for it stopped and the bot was not restarted and now it became a new bot and it was uploaded to this site and accept it. Please stop the old bot and accept the new stop this 720993543581073430 and accept 810842009072959508

@cobalt sleet

[sturdy swan]

you need to wait

and you can delete your old bot

[fickle bone]

I don't own the bot it was hacked by scammers

[stiff plank]

hello, if i change name bot on discord developer. how long name on topgg will change?

[sturdy swan]

do you still have access to it atleast (like eval access)

[sturdy swan]

you just need to click Refresh Data button

[fickle bone]

No

[sturdy swan]

then you cant do anything (ig)

[fickle bone]

The first bot is currently dead and certified to my Discord, but it is 46 servers and it will be undocumented and it will be permanently offline after it was hacked. Can I delete it from top.gg without being the honoree of the bot?

My bot was accepted, but it is the same name as the first bot because it is the same as everything and I am the owner of the first bot, but it was hacked

[stiff plank]

thanks

btw why my server count not update?
i put this code

setInterval(async() => {

    api.postStats({
      serverCount: client.guilds.cache.size,
    })

}, 60000 * 60 * 24);

[sturdy swan]

#topgg-api

[lime schooner]

hey, im getting an error Invalid CSRF when im clicking on find bot after entering the id

[long ferry]

Refresh the page and try again

[neat merlin]

I cant vote any bot in top.gg while voting it says i have used AdBlocker

[tacit stream]

how to setup the item shop bot for my discord server

[long ferry]

dblwrongserver

[hidden root]

@tacit stream

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

Click "vote with adblocker"

[neat merlin]

I did that, but it says i already voted the bot, and when i went to check my voting rewards i didn't get any dms from the bot even though the dms is on

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

You'll have to reach out to the support

[lime schooner]

tysm

[spiral frigate]

how to add @small lantern?

[sturdy swan]

https://top.gg/bot/422087909634736160

[craggy flume]

Hey my bot was accepted huer but is not findable on the page via the search function... (My bot is called Miyu)

[long ferry]

dblissues

[hidden root]

@craggy flume

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[spiral frigate]

the long description for servers r killing me
(is this intentional?)

[long ferry]

?

[spiral frigate]

the 300+ req?

[long ferry]

Yes that's intentional

[spiral frigate]

rip

[lime schooner]

i applied my bot but i didnt get any dm/message in modlog. Is that ok?

sorry, mistook general as support b4

[slender blade]

@long ferry i have added my server... i just refreshed all pages.

thank you guiding 😇

[flat heart]

is there a problem with viewing the analytics for a bot?

i got a gateway timeout error for it

[spiral frigate]

it keeps saying need atleast 300+ character for desc
and when i get the length from discord and via one of my bots its 330 char length

[jade elbow]

Any chance it counts the spaces?

[spiral frigate]

wym?

[jade elbow]

Your bot

It might count spaces

as characters

[spiral frigate]

it counts \n as 1 char

[red token]

Hey, i dont see that i applyed in top.gg #mod-logs here

[spiral frigate]

if thats what u mean?

[jade elbow]

They removed the log for it

[long ferry]

It shows in logs, the logs are hidden

[long ferry]

Spaces are excluded

[red token]

Oh then how can i know that my bot got approved?

[long ferry]

You get a dm by @hidden root

dbl zendesk how your bot

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[red token]

Ok ok Estimated time?

[spiral frigate]

ah

[jade elbow]

From my experience 10 - 18 hours

[spiral frigate]

anyways thx lemme see how many char i need left

[red token]

Ok thanks for helping

[paper aurora]

how do i update the description for my bot?

like once its on top.gg

[spiral frigate]

thx

?

hmm it worked when i put the full url

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[spiral frigate]

can i only test votes when my bot is approved?

if not how?

[long ferry]

Use a request maker like reqbin or postman

And check the docs for the schema

[spiral frigate]

dont get wym

oh wait u want me to basically simulate the vote wh?

[hidden mantle]

[spiral frigate]

?

[long ferry]

Make a request to your webhook, yes

Essentially what top.gg does

[spiral frigate]

ah

thx!

[odd heron]

how do i get to know my bot is approved or not

[long ferry]

You get a dm by @hidden root

[odd heron]

ok

[pine skiff]

any eta on server pages that are showing 500 error?

[sturdy swan]

Yes I couldn't add my server in top.gg

[odd heron]

yes same

[odd heron]

me!

[neat mango]

Hello my bot approved on topgg and i only can find my bot with the link i can find it in search pls help

[zealous pagoda]

Yeah same

[winter walrus]

dbl issues

[hidden root]

@neat mango

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[zealous pagoda]

Thank you

[spiral frigate]

how do i know if my bot got accepted/declined

[winter walrus]

You will be DMed by @hidden root

[zealous pagoda]

You will receive something like that in DM

[spiral frigate]

ah thx!

[wet sparrow]

i seem to be having a problem trying to VIEW my server in top.gg site even thought it works on other servers

[cobalt sleet]

Dbl issues

[hidden root]

@wet sparrow

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[wet sparrow]

ow okie thx

[stark anchor]

|| |||| |||| |||| |||| |||| |||| |||| |||| |||| |||| |||| |||| |||| |||| |||| |||| |||| |||| |||| |||| ||

cube

real

[warped beacon]

how do i know that my bot got approved?

[pliant mauve]

you will get a dm from @hidden root

[warped beacon]

okie

thanks

[simple palm]

Hi, where is the Creator Controls i can't find it... Thanks in advance.

[pliant mauve]

No worries :)

[pliant mauve]

You might be in beta mode. Make sure to not use beta mode

[next lagoon]

i cant login

[pliant mauve]

dbl pins

[hidden root]

@next lagoon

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[next lagoon]

thanks

[sturdy swan]

[dense totem]

um why top.gg's markdown is weird?

on my bot's page, I have setup table of contents which should jump to said section if clicked on it but instead it opens a new tab and doesn't jump to right section. anyone know how to fix that?

[sturdy swan]

Hi

i can't see my bot analytics

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[dusk gyro]

We're trying to transfer an application to a team and we don't see anything under the "Danger Zone" header. Is this a known bug? Tried different browsers and incognito

[long ferry]

Are you the bot owner who originally submitted the bot?

[sturdy swan]

hey, i'm trying to click a link to vote for a discord server and it keeps bringing up

"500
Something went wrong..."

[long ferry]

dslissues

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

alright thanks

[long ferry]

Otherwise you could try accessing /transfer and see if that works

[dusk gyro]

how can I find out? the account we're trying to transfer from is the first user listed in the Creators section

[dusk gyro]

/transfer redirects me to /analytics

[long ferry]

Which bot are you planning to transfer?

[dusk gyro]

533024429517570049 https://top.gg/bot/esports

we're trying to transfer from the MattGunnin account

[long ferry]

Seem to have been originally submitted by @junior ridge it seems like, unless there was a ownership change during that

If there was one, the new owner should be able to transfer it, not sure what's happening there

[dusk gyro]

You're right, thank you! I see the button from the @junior ridge account

[graceful goblet]

How can someone accept a team invitation?

Nevermind I found it

Sorry for the inconvenience

[winged kite]

This is a valid invite . I am confused?

[long ferry]

Read pins

[winged kite]

but like am I not supposed to give a url then?

[long ferry]

Nah you're not, only the code

[winged kite]

okk

no like

[long ferry]

Known issue rn, submit, then add it afterwards

[winged kite]

the code aint working either

alright

[long ferry]

If you're adding a new bot that is

[winged kite]

Also I cannot submit :/

I keep pressing nothing happens

[long ferry]

The bot id was fetched aswell I assume?

[winged kite]

nvm there were 6 tags

I removed one

now it worked

[long ferry]

Oh yeah

[winged kite]

Thanks

I didnt get a dm from luca/Watcher this time tho.
is it fine?

I can see the homepage of my bot saying it's undergoing review

[long ferry]

Yeah that's normal

[south spire]

hey i am having some difficulty in using the top.gg api

so i am trying to use the individual user vote to give them access to some features

but i am not aware on how to the api

[astral karma]

hlo

[south spire]

can someone pelase help me out

[south spire]

hey

[astral karma]

yah

[long ferry]

https://docs.top.gg

[south spire]

yeah i saw this but i am unaware on how to implement it

[sharp narwhal]

#topgg-api

[south spire]

yeah sorry

[sharp narwhal]

Someone there may be able to help

[alpine oak]

Hi everyone

[cobalt sleet]

Hi. Do you have any questions about top.gg?

[near wraith]

I added a bot, its not on my profile on top.gg, it just says I have no projects, so i was wondering if maybe the bot was denied or maybe its not listed there until its approved, and if that's the case how can I see my pending bot, and if it was denied how can I view the reason it was denied?

[alpine oak]

Paturo sa truth or dare

+10 yung tutulong sakin

[cobalt sleet]

Dblupto

[hidden root]

@near wraith

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[cobalt sleet]

Your bot is in the queue

[spiral frigate]

hello! ito po ay support para sa topgg

[near wraith]

Okay, well the reason I was looking for it, is I would like to change some information I listed for it on top.gg and lol maybe I'm dumb but I cannot for the life of me find a convenient way to edit my pending bot, or see it, It's honestly not a big deal, so maybe ill just leave it alone

Thanks anyway

[cobalt sleet]

Try logging into the site then going to
https://top.gg/bot/YOUR_BOT_ID/edit

[near wraith]

oh well that's easy enough if so, thank you, much
Edit: that works just fine btw, I appreciate you.

[half totem]

i want help

does anyone knows how to bring a bot online 24/7 free ?

[sturdy swan]

#development

[half totem]

k

[cobalt sleet]

You can answer their question in #development. This channel is for top.gg support only.

[sturdy swan]

Herouku gives only 200 hrs free rip

[cobalt sleet]

Please keep dev discussion in #development. Final warning.

[sturdy swan]

I'm not able to login.

[cobalt sleet]

Dblpins

[hidden root]

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[sturdy swan]

oh thanks

[quaint moon]

Yes I saw :(

[dark quiver]

Hey

[wispy flower]

These anime guys ughhh

They are everywhere

[dark quiver]

Im matching pfp with my girlfriend-

[wispy flower]

Sanaol

[sturdy swan]

#general

[gaunt quail]

I Don't Have "Creator Controls" on Topgg?

[long ferry]

Are you logged in?

[abstract temple]

hello, have a nice day. I want to ask if I went to the server by following the link of Rythm x RGB, then I found the bot on discord web and also wanted to add it to use as a music player for the server. But when adding to the last step, there is currently a bot that has not been verified by Discord, so it cannot be added, if you want to be added, contact the developer. I want to ask if I can apply at this support server, is it possible?

[long ferry]

dblwrongserver

[hidden root]

@abstract temple

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[torn pier]

heyya

[abstract temple]

Well, if I'm wrong, I'm really sorry. Also thanks for guiding me to find the server, thank you very much, sorry for bothering you :(.

[torn pier]

hey can ya help me

[sturdy swan]

analytics have by me a bad gateway

[torn pier]

use vpn

ig

[long ferry]

Known issue

[long ferry]

Just ask

[torn pier]

:l

im new one to put my bot in top.gg

how much time can it take to get the approval

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[torn pier]

oke

[wispy flower]

Hi fellas

[cobalt sleet]

Hi. Can I help you with anything top.gg related?

[torn pier]

nop.

[coral reef]

Was talking to @wispy flower

[vestal thicket]

Hi, I'm trying to update my bot's invitation but it won't update

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[south spire]

Hey I have sent a request for promotions of my bot

How long is it going to take?

[coral reef]

No ETA for auctions

[sonic summit]

Hi I have a quick question if I change the image of the avatar of my bot, it is no longer updated on the top.gg page, right?

[coral reef]

you have to use the refresh data button

dblrefreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[sonic summit]

Oh okay thanks!

[swift pumice]

i have a problem can anyone helpp plsss

reply pls

[coral reef]

How may I help @swift pumice

[tight lake]

How can i remove a creator from my bot?

[long ferry]

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[long ferry]

Consider using teams

[swift pumice]

i have changed my bot avatar from discord dashboard but in top.gg website it is still the older one...when we invite it gives the change avatar but not show in top.gg pageee

[long ferry]

dblrefreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[swift pumice]

how to fix it..

[swift pumice]

will it fix..

[long ferry]

Try it and see

[swift pumice]

i tried then also..

[long ferry]

Fully read it

You probably changed the application icon and not the avatar

We use the bot avatar

[fleet mesa]

After login the website is not working

[coral reef]

dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[fleet mesa]

ok!!!

[sturdy swan]

@small lantern prefix?

[coral reef]

-

It only has one command

[sturdy swan]

Oh

[coral reef]

-ping

[small lantern]

Pong!

[coral reef]

Everything else is done through the panel

[dusk cedar]

Help pls

[fresh path]

On the site add my server like DOESNT WORK its onli for me or

[coral reef]

can you upload it to a video service please

[coral reef]

dblissues

[hidden root]

@fresh path

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[shut copper]

i cant log into top.gg

its not letting me

[long ferry]

Read pins

[shut copper]

ah tysm

[halcyon knoll]

I may just be blind, but I cannot find a way to turn off beta mode

[coral reef]

Your gonna have to do it through a cookie editor

It's a bug rn

change the betaOptIn option

[halcyon knoll]

Alright thanks

[dusk cedar]

Ok

[coral reef]

np

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[dusk cedar]

Couldn’t upload for a strange reason here screenshots

Ahh k

Sorry for disturbing you

[coral reef]

all good

[north lake]

im sorry if this is my mistake but i used to be able to edit my bot... now i just cant at all...

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[burnt arch]

I got pinged in #logs in luca's corner but..

[long ferry]

Read pins in #general

[burnt arch]

ok

thanksù

[wooden pulsar]

is the web down? gotcha

[sturdy swan]

when i press add server it dont work

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[vivid forge]

hi, I installed the most recent download of node and still cant get my bot online. I'm getting this error "SyntaxError: unexpected token '?'"

[sturdy swan]

How do I verify my bot?

[vivid forge]

am i doing something wrong?

[wooden pulsar]

#502193464054644737

[sturdy swan]

Ok

[coral reef]

https://discord.gg/discord-developers

[coral reef]

#development

[sturdy swan]

tnx

[coral reef]

np

[compact latch]

Are discord bots allowed to require users to vote on top.gg in order to use the bot?

[hasty crystal]

Hi, why when I click autorizar (authorize), the site reloads to the same link?

[sturdy swan]

It says my bot id is invalid

Can someone help me

[coral reef]

dblissues

[hidden root]

@hasty crystal

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[coral reef]

You entered a invalid bot ID

[sturdy swan]

It’s in the dashbaord thou

[coral reef]

It can have voting exclusive features

[sturdy swan]

Wait can I show my bot id or can someone take it like that

[coral reef]

What dashboard

Yes you can show it

[compact latch]

Well, a bot is entirely vote-only but idk if it is...

Its called @pine smelt

[coral reef]

Report it on the site

[compact latch]

Alright

[shut copper]

i want to put my bot on top.gg website and it needs to be looked at how do i get it looked at ?

[coral reef]

https://support.top.gg/hc/en-us/articles/4406032495123-How-to-submit-your-bot

[cobalt sleet]

dbl zendesk how to submit your bot

[hidden root]

Top.gg Support

How to use Top.gg
How to submit your bot

[coral reef]

And where did it say it was invalid?

[coral reef]

Did you press find?

[sturdy swan]

Yeah

[coral reef]

oh

[cobalt sleet]

Try a different browser

[shut copper]

what does this mean

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[coral reef]

dblupto

[hidden root]

@shut copper

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

Invaild csrd

[long ferry]

@compact latch could you elaborate what is votelocked?

[sturdy swan]

Csrf

[long ferry]

Refresh

[compact latch]

Well, the list command is votelocked, and some other commands are... I've voted for the bot recently so I don't really know...

[shut copper]

ty

[shut copper]

ty

[sturdy swan]

It worked

[coral reef]

nice

np

[shut copper]

how will i know when it has been verified

[coral reef]

You will receive a dm from @hidden root

[shut copper]

oka

from who

[coral reef]

@hidden root

[shut copper]

tysm

u are a good man

[coral reef]

ty <3

[sturdy swan]

i need help

[coral reef]

How can I help

[sturdy swan]

if someone votes my bot it should come in my server that @user voted hydra how?

[coral reef]

#topgg-api - https://docs.top.gg/

[sturdy swan]

?

[coral reef]

You need to create a webhook, read more about it in our documentation

If you have questions ask in #topgg-api

[sturdy swan]

can u help me how to do that? plz plz

[coral reef]

Ask in #topgg-api if you need help

[sturdy swan]

Lol I have no clue what to put as the long description

Can anyone give a example

[cobalt sleet]

Check the pins in #general for some ideas

[sturdy swan]

Kk ty

[cobalt sleet]

(we don't accommodate for online times anymore btw that's out of date)

[sturdy swan]

Lol can I just put the commands there

[cobalt sleet]

Yes

[sturdy swan]

And just put beside it what the cmd do

Ok

[cobalt sleet]

Yep

As long as you don't list any NSFW commands if you have any. That's against our guidelines.

[sullen galleon]

even after I logged in, it's showing this. But when I remove the ?reminderClicked from the url, it works normal as I'm logged in

[coral reef]

known issue

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sullen galleon]

ok

[livid walrus]

Hello, i read the rules in here regarding strictkly no NSFW policies. I wanted to be sure if i understood it correctly.

Am i permitted to advertise my community On Top.gg website ?

[cobalt sleet]

If your community is mainly NSFW then that's not possible.

[livid walrus]

It is primarily a BDSM education community, which i believe falls in that category.

I was simply unsure because i saw some communities that fall within that category being advertised on topgg

Do i have permission to paste a snapshot in here from Top.gg?

[coral reef]

If it is mainly NSFW then it isn't allowed

If it has NSFW content then no

[cobalt sleet]

You're allowed to have NSFW channels in your server, just not promote them on your server page / avatar.

Dbl zendesk server guidelines

[hidden root]

Top.gg Support

Guidelines
Server Guidelines

[livid walrus]

Sorry, i am experiencing a dumb moment, and working on understanding this properly.

[cobalt sleet]

If your server has NSFW emojis, or name or server icon, then it's not possible since all of those appear automatically on your server page.

[livid walrus]

Ah, so emojis within my server also appear on top.gg

[cobalt sleet]

Yep in the sidebar

[livid walrus]

I had no idea it worked like that!

[cobalt sleet]

The DSL bot gets the name, icon and emojis from your server and displays them on your server listing.

[livid walrus]

O_O

[cobalt sleet]

As well as member count etc

So it could be very complicated in your situation to meet our guidelines and be published.

[livid walrus]

is this the bot?

[cobalt sleet]

https://top.gg/bot/422087909634736160

[coral reef]

Yes

[livid walrus]

then i am breaking rules. let me remove your bot

brb

[sturdy swan]

I thought it was supposed to ping me when I submits the bot

[coral reef]

logs is locked currently

[sturdy swan]

Oh

[coral reef]

Seems like your submission didn't go through though

[sturdy swan]

How do I know if I submitted it

Ok

[livid walrus]

I got that bot in when i was on Disforge, i am unsure how DSL connected my community when i added bot for Disforge

[sturdy swan]

Omg I have to re write everyone thing I’m pressing submits but it’s not moving

[faint goblet]

uh, somehow topgg lost their api. i cant login and discord website is blank ;-;

[coral reef]

refresh

[faint goblet]

nope, discord login, not topgg

[coral reef]

dblissues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

Oh

[faint goblet]

:/

and it doesnt reask or relogin, just discord website (login process) doesnt work, white screen, not in issues page....

oauth site doesnt work

[cobalt sleet]

That's not our bot by the way. I don't know where you found that but our bot is called DSL#8005

[faint goblet]

noone ? ;-;

[coral reef]

Not happening for me

[faint goblet]

for me yep. using firefox with addons like adblock, privacy badger etc

[coral reef]

http://img.extreme-is.me/b9lPx2tbzRf7hnlT

try chrome

[cobalt sleet]

That looks like a Discord issue since you're not actually on our site there.

[faint goblet]

smh im logged here?

[cobalt sleet]

That URL is discord.com

[faint goblet]

so what?

[cobalt sleet]

You're stuck on Discord's side

Not related to top.gg

Try clearing your browser cache and cookies

[faint goblet]

but its about topgg cause its at login. i thought that u removed topgg app from developer site

and now no redirect or smth

[cobalt sleet]

I very much doubt that or we'd be flooded with messages right now

[faint goblet]

=[

[coral reef]

It's a discord issue

Not top.gg

You can ask in there development server

https://discord.gg/discord-developers

[faint goblet]

beaned

;-;

same as dpy

[cobalt sleet]

Welp 🤷‍♂️

[faint goblet]

;-;

[cobalt sleet]

Try clearing your browser cache and cookies

[faint goblet]

i tried alr

[coral reef]

Not a issue on our end so we can't really help you here. Sorry ¯_(ツ)_/¯

[livid walrus]

That is so trippy

[coral reef]

That's a fake DSL

[cobalt sleet]

ID?

[coral reef]

discrims are diff

[livid walrus]

let me provide it to you

[sturdy swan]

it might not be

maybe another server lists bot

¯\_(ツ)_/¯

[coral reef]

In this context it isn't the DSL for here so

That is a different DSL bot, not the one we use @livid walrus

[livid walrus]

understood, i was worried i was breaking rules

the names and pfp are so similar

[long ferry]

That's a different server list

Not us

Our DSL is a cloud like avatar @small lantern

[coral reef]

https://cdn.discordapp.com/avatars/422087909634736160/4e28d54087c3730f04da0ea67502fe3d.webp?size=128

[livid walrus]

Ok, they confirmed that their bot is similar but not same as well. thank you

[faint goblet]

DOES NOT WORK ON MY MACHINE, HAVE YOU EVER HEARD ABOUT CPU, RAM AND HDD?

[coral reef]

calm down

[faint goblet]

;-;

[cobalt sleet]

@faint goblet we already explained that's not a problem on our end. Please calm down. We offered you some solutions. If they don't work for you, contact Discord.

[livid walrus]

gives a slight bow I Appreciate you kind individuals taking the time out of your busy schedule to provide assistance. Thank you.

[cobalt sleet]

No problem!

[coral reef]

Np

[faint goblet]

-_-

;-;

[fringe dawn]

Hi so about auctions what if you bid highly, you won but you cant pay?

[coral reef]

Should all be in the auctions article

dblauctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[junior zinc]

How much time it's going to take to fix website issue

Any idea

[coral reef]

No ETA

[junior zinc]

ETA??

[scenic bison]

is there an issue with login?

[arctic whale]

I said pins

Not ask here

[scenic bison]

yea I didnt see the msg there

mb

[arctic whale]

It's okay

[junior zinc]

Any idea

Abt website issue

How much time it's going to take

To fix it

[cobalt sleet]

We told you no ETA

[junior zinc]

I asked ETA??

[arctic whale]

Estimated Arrival Time

[junior zinc]

Ohh

[arctic whale]

Aka when shit is gonna be fixed

[junior zinc]

Lol

Ok

Ty

[arctic whale]

P.S. acronyms can be searched on the internet easily

[tepid prism]

so i wanna know, what is the benefit of your bot getting votes?

[arctic whale]

Fame

[junior zinc]

Ye

I have question

[livid glacier]

you get voting credit and you appear higher in searches

[arctic whale]

Fame could get you money if you do paywalls right

[tepid prism]

hmm

[arctic whale]

That's about it

[junior zinc]

I want to make changes in my bot which will turn it off , would it be okay??

[livid glacier]

is it still in the queue?

[junior zinc]

Yes

[livid glacier]

i would suggest you wait until it has been approved

[arctic whale]

It's okay if the bot is not being reviewed while it's offline

[junior zinc]

Ok

[arctic whale]

And turning your bot off during queue is a russian roulette

[livid glacier]

but yes it just has to be online for us to review it

[junior zinc]

Hm

[livid glacier]

so if you submitted it like earlier today you'd be fine

[junior zinc]

Hm ic

[sturdy swan]

uh is there some problem with site rn?

i cannot login

[junior zinc]

Ye there is check pins

[sturdy swan]

oh thanks

i got logged in but cannot click buttons

:/

[faint goblet]

switch to chrome, as they say, i also have problems =p

[sturdy swan]

im on chrome

ok it got fixed as i refreshed

[faint goblet]

pins?

[vapid mulch]

Hello

I am banned from owo bot

[faint goblet]

bru

[lone anvil]

-wrongserver

[wild stone]

@vapid mulch

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[vapid mulch]

Can i get unban?

[faint goblet]

-wrongserver

[lone anvil]

not from us at least

[vapid mulch]

Ol

[faint goblet]

:|

[vapid mulch]

But i am banned from their discord :(

What to do ::((((

[faint goblet]

ask their mod, here is topgg, not owo server mods

:-|

[vapid mulch]

But....

I cant ask

[faint goblet]

:::---|||

[vapid mulch]

I am blocked from everywhere

:(

[faint goblet]

but its not place for this unban.

[cobalt sleet]

That's not our problem @vapid mulch this channel is for top.gg related questions only.

[vapid mulch]

:( ok

[faint goblet]

:-|

[vapid mulch]

:(

[faint goblet]

=-/

[cobalt sleet]

Please move to #general if you don't have any top.gg questions

[vapid mulch]

Ok

[green bison]

whom do i contact if i am having some issues while paying auction amount?

[faint goblet]

here

[cobalt sleet]

You can message in #auctions-support

[green bison]

i did thanks

[tough gorge]

This dude is probably trying to scam people

[cobalt sleet]

ID please?

[tough gorge]

Only mutual server is here

853356470111043614

[cobalt sleet]

Thanks

[tough gorge]

👍

[ember seal]

Is the site half dead or something? I try to update information of my bot but it's just not updating

same happens if I try to edit a server

[faint goblet]

USE CHROME!!!

[ember seal]

chrome?!

[cobalt sleet]

Dblpins

[hidden root]

@ember seal

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[cobalt sleet]

Please move to #general you're not helping

[ember seal]

oh, true

doesn't really give info on it though, is there a way around it or smth? or is there an ETA on an update that's going to fix it?

[faint goblet]

ah ,this ;-;

[cobalt sleet]

No ETA but there is an explanation on how to log in successfully.

[boreal copper]

-p ويجز

[faint goblet]

it wasnt for login, it was for editing description...

[cobalt sleet]

This is the last time I'm going to ask you to move to #general

[ember seal]

yes, im having no troubles logging in

[cobalt sleet]

Sometimes the save issue is related. Have you tried clearing your cache and cookies and logging back in?

[young tusk]

i want make code if one vote my bot send in the channel message thanks

[cobalt sleet]

https://docs.top.gg and #topgg-api for help

[ember seal]

no, i'll try now

everything works now

thanks

[cobalt sleet]

No problem!

[young tusk]

i'm , understand sorry / are there video to make it

[cobalt sleet]

Maybe, but you don't need a video. There are examples of code in the docs and in the pins in #topgg-api.

You can ask for help in #topgg-api if you need it.

[young tusk]

no one need talk <

[cobalt sleet]

Just be patient and try using the docs.

[heavy plume]

Hey guys, i need your help. I wan't to add a discord bot to my server i log-in and everyhting and i go onto the window to Select Discord Server i press on the pop up and no discord servers show up, but i have the permissions in the server.

[cobalt sleet]

That's a Discord issue not top.gg.

I guess make sure you're logged into the right account?

Nothing we can do to help.

[coral reef]

https://discord.gg/discord-developers

[ionic lintel]

make sure you have manage server permission and that you're logged into the right account

[viscid zephyr]

whats the wait time?

[cobalt sleet]

Dbl upto

[hidden root]

@viscid zephyr

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[viscid zephyr]

oh wow

when i did a bot it was 3 weeks

[cobalt sleet]

You don't have a bot in the queue by the way

[viscid zephyr]

uwu

[cobalt sleet]

Yeah it's much shorter now

[viscid zephyr]

nice

can i still use html?

[cobalt sleet]

Yep

[viscid zephyr]

yay

[sturdy swan]

how can i delete my topgg team

[cobalt sleet]

You can't delete a team you can only transfer your project to a different team.

[sturdy swan]

how to transfer

[cobalt sleet]

Click "Transfer to a team" on the bot's edit page.

[sturdy swan]

then how to invite my friend to that team i try but its not inviting

[cobalt sleet]

Dbl issues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[young tusk]

i'm saved things in weebhok . but i'm try to open weebhook agien no can't fined any thing !

[cobalt sleet]

#topgg-api

[sturdy swan]

ohh

[viscid zephyr]

wheres that channel where u could see the bots and stuff and the page edits

[cobalt sleet]

Please see the pins in #general.

[viscid zephyr]

thanks

[tight root]

Hi so I added a voting role for my server

And when people vote

It doesn’t give them the role

[viscid zephyr]

i think thats top.gg api

im not sure

[tight root]

ok

If anyone knows how to fix pls let me know

[candid bone]

Can someone tell me in detail how the bot will be approved and how I will know if it is approved?

@viscid zephyr

[cobalt sleet]

Dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[viscid zephyr]

or that

also i use to see the owners and u would put in an id was that removed?

[cobalt sleet]

Yes that's deprecated and being replaced by teams

[candid bone]

I sent the bot yesterday and I want an Administrator for some Commands. Can I edit the short information from the site?

[viscid zephyr]

u cant have administrator perms on the invite

u have to only have what u need

you will never need administrator perms

[candid bone]

it is understood that those who can do without an administrator will examine the bot.

[viscid zephyr]

#rules-and-info bot list rules #6 @candid bone

they will test the bot with perms 0

the bot must ask for the perm

[zinc oracle]

and cannot require admin

[shut copper]

me just waiting for my bot to be verified💀

[sturdy swan]

Hello

my bot is added on the site but not in discord can you help me

[long ferry]

dblissues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[spiral frigate]

is this ok?

[zinc oracle]

not for a help command

no help command needs manage messages

[spiral frigate]

im only checking before the user executes a command that requires a perm

[cobalt sleet]

Yeah but still. As Woo said ^

[spiral frigate]

ah so i need to check per command? not all of it?

[spiral quiver]

Hi! I got a question.

About the reviewer job.

Who do I got to?

I got a question regarding that.

[cobalt sleet]

You fill out the application in #announcements

[cobalt sleet]

Yes

[zinc oracle]

yep, pretty basic error checking code wise(should be doing these types of error checks anyway as too many permission errors results in
a bot temp ban from discord). #development can help.

[topaz walrus]

the bot is not working when i try to authorize the bot

[tacit mason]

how do i list my server on top.gg?

[cobalt sleet]

Dblwrongserver

[hidden root]

@topaz walrus

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[tacit mason]

i would like to list my server on top.gg, how would i go about that?

[coral reef]

https://top.gg/servers/new

[pastel rain]

Can I change my bot name?

[daring birch]

Do that on the dev portal

[pastel rain]

Yes

But people can't find support

Because the names are different

I wanted to make my bot name shorted instead of being like Blocky Bot MC to Blockily

The dev portal already is Blockily

but nobody can get support anymore

since its hard to find support if they cant look up the discord bot name into google

[cobalt sleet]

Dblrefreshdata