support

[cobalt sleet]

Yes

You can re-submit your declined bot of you've fixed the issues in the decline reason.

[odd heron]

ohh ok

[jade lance]

I can't view my bit

Bot

[cobalt sleet]

Your bot hasn't been approved.

Have you read any of my replies? You'll find all the answers there.

[odd heron]

yes it takes like a week @jade lance

[jade lance]

Whatttttrt!!!

[cobalt sleet]

^ literally the first reply I sent you @jade lance

[jade lance]

Ok

[pliant cedar]

why i cant login ?

[tribal pasture]

Any one here

[pliant cedar]

i click authorize, but on website still need to login

[tribal pasture]

Pls

[cunning owl]

Try to reload the site and/or clear the cache

(CTRL / SHIFT + F5)

[pliant cedar]

alright

[tribal pasture]

https://top.gg/api/widget/870191230800248832.svg

[pliant cedar]

hmm still cant

[tribal pasture]

Why My bot ?

@cobalt sleet s orry for ping but i asked some times

[pliant cedar]

i already clear cache and reload the site

[tribal pasture]

Should be mention commuinty manger ?

[pliant cedar]

maybe

[cunning owl]

Patience

[pliant cedar]

ok

[cunning owl]

Try to repeat the process a few times, works for me

[pliant cedar]

ah working

thanks

i try ctrl + shift + r

[cunning owl]

CTRL or SHIFT as I mentioned

Should work in the most browsers

[cobalt sleet]

Where are you getting the error?

[pliant cedar]

wait, i forgot how to reapply the bot

[cobalt sleet]

https://top.gg/bot/new

[pliant cedar]

thanks, you all help me alot

[cobalt sleet]

Is your bot approved? Is your bot avatar showing correctly on your bot's page?

Try clicking "refresh data" on your bot's page and trying to load the widget again

[sturdy swan]

I cant login to Top.gg

[cobalt sleet]

Dbl pins

[hidden root]

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[tribal pasture]

Yeah

[cobalt sleet]

Have you tried this?

[tribal pasture]

Same

this from website

[sturdy swan]

Thanks

[tribal pasture]

@cobalt sleet ?

are still here ?

[cobalt sleet]

Have you tried clearing your cache?

[tribal pasture]

how

[cobalt sleet]

Dbl cacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[tribal pasture]

only that are enough ?

@cobalt sleet

[cobalt sleet]

Yes

[tribal pasture]

Same

[summer siren]

Cant login

[cobalt sleet]

Gimme 2 minutes I'll try it

[cobalt sleet]

Dbl pins

[hidden root]

@summer siren

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[young lodge]

How often do they look at applications to become staff?

[cobalt sleet]

Roughly every 2 or 3 months

[young lodge]

Thanks, I applied, so I have to wait a few months?

[cobalt sleet]

Probably yeah. It depends on whenever the CMs do a new round of recruitment.

[sturdy swan]

Btw when we register a bot How much time does it take to register

[cobalt sleet]

dblupto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

It doesnt show that ur bot is sent for approval but ive clicked submit so is it submitted

[tribal pasture]

now ?

[cobalt sleet]

@tribal pasture I'm not sure what's wrong with your widget. If you've tried clicking "Refresh Data" and it still doesn't work I can't think of any solutions. It might be because of your username having that special character in it ⚚? Perhaps that causes an error and it can't generate the image.

It's not a local cache problem anyway because I get the same error on my end.

So it is server side

[tribal pasture]

this from my bot

[cobalt sleet]

Yes but the widget shows the owner's username

Like this

If it can't render your username that might be causing the issue.

[sturdy swan]

^^

[cobalt sleet]

What's the bot ID?

[sturdy swan]

Shld I share here

[cobalt sleet]

You can

[sturdy swan]

The client id ?

[cobalt sleet]

Yes

[sturdy swan]

843087999511691325

[cobalt sleet]

Nothing in the logs. Doesn't look like it was submitted.

[sturdy swan]

Shld I re-submit

[cobalt sleet]

Yep

https://top.gg/bot/new

[tribal pasture]

what happen in top.gg cant login and log out in my brother

errs

[cobalt sleet]

dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[tribal pasture]

web site have many Issue

come live channel see you

#767074831400960061@cobalt sleet

[cobalt sleet]

We know about the site issues that are listed in the pins

Thanks for reporting

[sturdy swan]

np

[merry sandal]

is there any eta for auction access approval

[cobalt sleet]

No

[tribal pasture]

@cobalt sleet

[cobalt sleet]

Clear your cache

[tribal pasture]

i did some times

[sturdy swan]

For the support server link what are we supposed to give after https://top.gg/servers/

[cobalt sleet]

Your server ID if it's already listed on top.gg. Otherwise leave it empty.

[tribal pasture]

done

[sturdy swan]

Ohk and support url

[cobalt sleet]

Your support server invite link (for example discord.gg/dbl)

[sturdy swan]

Ohk Thanks 👏

[tribal pasture]

@cobalt sleet Now i changed nickname and same err

[cobalt sleet]

Yeah I don't have any solution for you except suggesting you try again some other time.

Looks like it's a site issue

[tribal pasture]

Yeah

but any one fix that

[cobalt sleet]

It's not a priority based on the other issues

[sturdy swan]

Approx how much time will it take

More than a week ?

How much time takes to get reviewed bot

[tribal pasture]

@cobalt sleet do think if reapply it will work ?

[cobalt sleet]

No. Please don't delete your bot listing in order to attempt to resolve site issues. That won't work.

[cobalt sleet]

dblupto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

[austere osprey]

Is it okay for verification if my bot is in early stages (fully working 24/7) just not a lot of games yet ? I'm aiming to implement votes as early as possible

[vagrant wigeon]

It should be fine as long as it functions during testing, and follows the bot rules (in #rules-and-info )

[austere osprey]

Okay nice, thank you for the help!

[vagrant wigeon]

No worries!

[quaint moon]

It's been a week guys

[regal blaze]

what does it mean

[cobalt sleet]

No ETA for that issue

[cobalt sleet]

Try the full invite URL or leave it blank and update it once it's approved.

[regal blaze]

k

[tulip jewel]

not able to login?

to top.gg

[wide spade]

dont use link code, use full link including httpsdiscord.gg

[tulip jewel]

i wanted to edit bot so that it appears in search results

but now top.gg is not logging me in

[wide spade]

after loggin in refresh

[tulip jewel]

i did

[wide spade]

👀

[tulip jewel]

i tried twice trice now

[wide spade]

um i idk then😂

[tulip jewel]

i m getting discord authorisation screen

and i m giving it access every time

[quaint moon]

Pls fix it

I beg

😭 😭

[cobalt sleet]

I already answered you

[quaint moon]

aaaaa

@cobalt sleet what if I remove the server and then post it back again will it be fixed?

[cobalt sleet]

You can try

[vernal ferry]

when will my bot get aproved. Like how do you get it approved?

[quaint moon]

Cz I can access other server

[tulip jewel]

where can i get some help

[cobalt sleet]

dblupto

[hidden root]

@vernal ferry

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[quaint moon]

It's just only mines that I can't access

[quaint moon]

Will I lose all the votes by doing that?

[cobalt sleet]

No

[tulip jewel]

Bots/Servers may not show up in search (Possible fix: Try editing the bot and checking back later to see if it appears in search).

what i have to edit here ?

[quaint moon]

Ok then

[cobalt sleet]

Anything

[tulip jewel]

in here right?

[cobalt sleet]

Yep

[vernal ferry]

waht is dblupto

*what

[cobalt sleet]

Read this

[vernal ferry]

okay

[vernal ferry]

ah ok

thx

@cobalt sleet

[sonic forum]

How do we make it show server in widgets?

[cobalt sleet]

Are you posting your server count to the top.gg API?

[tulip jewel]

hey i added more prefix and saved and then i tried searching again and it didnt work

[cobalt sleet]

Search indexes results every hour or so. You may have to wait for it to crawl your page again.

[tulip jewel]

actually i have changed some description too like a week ago

but still i m not able to get my bot on search results

[odd heron]

is it on top.gg is it accepted by the reviewer's?

[tulip jewel]

yes it is

[cobalt sleet]

Please read the pins

[cobalt sleet]

"Possible fix"

[odd heron]

ohh try searching the tags u sdded

[winter walrus]

@cobalt sleet

[vernal ferry]

BRO

THAT IS FAKE

[odd heron]

dont click ur acc hack

[vernal ferry]

no it gets you to typoe ur log on details

then it hacks

[odd heron]

i swear my friends acc got hscked by that

[vernal ferry]

add 2fa

[odd heron]

yep

[odd heron]

y?

[winter walrus]

Move to #general please

[odd heron]

ok srry

[neat mango]

Hello i have a question my bot approved today and when i search to it in the website there is not my bot there

[cobalt sleet]

dblissues

[hidden root]

@neat mango

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[winter walrus]

dbl issues

[hidden root]

@neat mango

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[cobalt sleet]

snap

[neat mango]

And what i need to do?

[karmic junco]

way i don't have a link to my bot?

[cobalt sleet]

What's the issue?

[cobalt sleet]

There's a possible fix listed in the pins

[languid tundra]

Wow bot support

[karmic junco]

My bot doesn't have a link on top.gg

[long ferry]

that is your link

not sure what else you mean

[karmic junco]

I got accepted an hour ago

[cobalt sleet]

What's your bot's ID?

[long ferry]

https://top.gg/bot/879361662061248512

that's your bot page link

[cobalt sleet]

Clear your cache if you're getting an error

[languid tundra]

Owo boat support

[karmic junco]

879361662061248512

[karmic junco]

yes

[long ferry]

dblwrongserver

[hidden root]

@languid tundra

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[cobalt sleet]

Hope comon man

[karmic junco]

I will get the link automatically?

[long ferry]

Again that is your bot page

what else do you mean with link?

[upbeat swan]

Hey can anyone tell me that why is it not showing the number of servers for my bot on top.gg

[long ferry]

are you talking about a vanity like https://top.gg/bot/memes ?

[long ferry]

dblservercount

[hidden root]

@upbeat swan

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[karmic junco]

yes

[long ferry]

that was a feature for certified bots

you cannot obtain certification anymore

[upbeat swan]

K

Thanks

[upbeat swan]

Why?

[long ferry]

was answering MEDO not you

[upbeat swan]

Sorry 😅

[sturdy swan]

hm

[karmic junco]

If you search for it, it does not appear

[neat mango]

Oww thanks the staffs i found my bot link with the bot id

[long ferry]

dblissues

[hidden root]

@karmic junco

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[neat mango]

Can i tell who is there to vote to me or its addversting?

[long ferry]

?

[neat mango]

Can i tell anyone to vote to my bot or its addversting

[long ferry]

that's advertising if you're doing it here

[sturdy swan]

how do we show this server count at our bot ?

like yours

[winter walrus]

dblservercount

[hidden root]

@sturdy swan

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sturdy swan]

uh question, can someone give me access to the logs channel or something? there's a ping stuck in my quickswitcher

probably because of an @ everyone abuse or something

id like it gone, it's quite annoying

[long ferry]

read pins in #general

[dusk shuttle]

hi, i was setting up the webhook with my bot then this error showed, what should i do?

[long ferry]

it will eventually me visible again, just hidden for the time being

[sturdy swan]

so ill just have to deal with the stuck ping?

:|

[long ferry]

For now yes unfortunately

[sturdy swan]

that sucks.

[long ferry]

You cannot use webhooks when your bot is not approved

[dusk shuttle]

oh ok

thanks

[sturdy swan]

i didn't understand can you give me the code to put server count at my bot page

[somber bear]

umm

i wanted to ask

if the webhook issue in top.gg is fixed.

[winter walrus]

You can ask for help at #topgg-api

[sturdy swan]

ok

[somber bear]

because im still facing the same issue over and over again.

[long ferry]

what issue are you facing?

[long ferry]

yeah that's still a known issue

test it with an actual vote than a send test

[somber bear]

ah okay.

ive been doing this since over a month now.

[long ferry]

You can also use a request maker to test it to avoid waiting every 12 hours

check the docs on the webhook scheme

[somber bear]

i just voted and then did a send test but still hopen't-

[long ferry]

Then there's possibly something wrong with your webhook if a normal vote didn't work either

[somber bear]

oh.

so should i change it and then try?

[long ferry]

again use a request maker like reqbin or postman to test it out

[sturdy swan]

Hey Bro I have a question not related to Top.g but invites may i ask

[long ferry]

sure go ahead

[sturdy swan]

Yeah so itll take some time to register on top.gg so is it safe to use the invite link from Developers portal

Safe to be shared with others

[long ferry]

Yeah that's fine, completely up to you

[wooden robin]

how do i know if my bot is being verified?

[cobalt flume]

Hi ! i've problems with great part of bots. I just test to add a few bot on my discord when those bots just leave automatically... Basically i just want to add one, when this did not work with one, i just test with another and this don't work xD

[winter walrus]

You will get a DM from watcher if it gets verified / declined. Also a ping with the reason in #mod-logs if its declined

[wooden robin]

alright!

[long ferry]

dblwrongserver

[hidden root]

@cobalt flume

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[proud socket]

I need help (I think this is a bug on the website)

I tried to log-in but in a wrong account

I tried to log-out but the site keeps reloading with the same wrong account

Upon checking the account, the list is a server that already has been deleted years ago and the site says am logged out. I tried to login with the actual account but am stuck with the wrong one

[wintry knoll]

@proud socket

[proud socket]

I see

[blazing niche]

@vivid totem@limpid shadow

[wooden linden]

Hey I have simple question regarding that Flickr emoji

Can I use these the down one is animated and it moves left to right

[wintry knoll]

please dont ping the staff for no reason

[wintry knoll]

please move to #development or #general for talking or having help this chat is for top.gg questions only

[wooden linden]

Bruh but it's regarding that only because tog.gg rejects the bot if it have flickr emojis or somthing like that so I was just confirming

[wintry knoll]

the emoji probably May include any seizure-inducing content

[sturdy swan]

k

hello I have a problem,I want to add a bot and says My Bot isn't public,I check discord dev portal and is a public bot

[winter walrus]

Check if you entered the correct client ID, and also make sure this toggle is turned on at the dev portal

[sturdy swan]

ye,I login on to the site again and it worked

[devout ridge]

er, how css on my bot page? do I just use the <style> tag? + how far can I go outside of the obvious "no seizure / nsfw material"

[sturdy swan]

Can you guys fix the error thing already

My friend is crying

@quaint moon

[pliant mauve]

Please be patient right now, someone from the Team is already aware and fixing

[cobalt sleet]

Yes you can use custom CSS with the style tag in your long description. As long as you don't hide any ads or remove any of the page structure like navbar, footer, top.gg branding etc then it's ok.

[devout ridge]

awesome possum!

thank ya

[cobalt sleet]

No problem!

[sturdy swan]

Hi, I saw many bots that have sites put in long description, you have to put the all code from the site (Like home page and then <style> code </style>)?

[cobalt sleet]

We already told you there's no ETA. Just be patient. Don't expect it to be done today, or even this week.

[cobalt sleet]

Nope you use an iframe in your long description, and a long html comment to bulk out the 300 characters.

[sturdy swan]

ok

[native nest]

hello. I want to add my server, but it just don't let me log in. if i login through the login button it doesn't log in, it just bring me back to the main page. if I click the "add your server" button, i just loop on the login page

[cobalt sleet]

Dbl pins

[hidden root]

@native nest

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[native nest]

ty!

[cobalt sleet]

No problem!

[edgy storm]

it always say my server didn't turn on widget

i enabled it already

this make me feed so bad

[devout ridge]

also .. would it be too much to ask to have more friendly class tags . _.

[cobalt sleet]

Is the DSL bot in your server with permissions to create invites?

[edgy storm]

i can't even invite it

[cobalt sleet]

https://top.gg/bot/422087909634736160

[edgy storm]

this one

it said the server has not been published

[cobalt sleet]

Have you invited the DSL bot?

[neon crystal]

Hi - does this bot still work?

[subtle whale]

how i will know my bot is approverd'

[neon crystal]

I used to use it but then stopped when I wasn’t getting the invites I paid for

[pliant mauve]

you will get a dm from @hidden root

[cobalt sleet]

Dblwrongserver

[hidden root]

@neon crystal

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[modern forum]

Hey this tike will I get my vote credits?

[cobalt sleet]

Dblcredits

[hidden root]

@modern forum

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[modern forum]

Also the search feature I'd not working for discord bots in top.gg beta

[cobalt sleet]

Yep that's a known issue on the GitHub.

[willow nimbus]

Do we get a DM if bot was Declined?

[winter walrus]

yes

[willow nimbus]

hmm

[winter walrus]

@hidden root Dms you if your bot is approved / declined

[willow nimbus]

IK i get the approved msg but I curious about whats happen when bot get declined

[bleak kraken]

how do i make when someone votes for my bot it sends en ty message in an spesific channel?

[cobalt sleet]

Same thing

You get a DM either way

[willow nimbus]

ok

[cobalt sleet]

https://docs.top.gg and #topgg-api for help

[bleak kraken]

k ty ill take a look

[trim halo]

every time I click on view server this shows up

[cobalt sleet]

Dbl issues

[hidden root]

@trim halo

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[winter walrus]

@cobalt sleet

[zinc oracle]

@languid acorn no ads

[fervent bobcat]

Ok wtf

my bot is working fine

it keeps getting declined

[zinc oracle]

contact the reviewer that declined your bot.

[fervent bobcat]

2nd time

what if I dont know who it is

[cobalt sleet]

Reach out to the reviewer to ask for more information on what happened during testing

[fervent bobcat]

it says dev

[cobalt sleet]

@worldly viper

[fervent bobcat]

there is like 10 devs

ok

[winter walrus]

It is @worldly viper

You can Dm them

[errant laurel]

Qual comando pra colocar invites?

[wintry knoll]

wat

[radiant knot]

hey i need some help

**i wanna add a frined to moderate w me but cant get it how it works pressing invite and nothink happend!
**
.Thx

[cobalt sleet]

dblissues

[hidden root]

@radiant knot

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[steady finch]

dbl wrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[fervent bobcat]

Ok, this will prove if my bots not or is working, does it have permission to add reactions?

[sturdy swan]

i speak spanish, Porque mi bot no aparece en la lista cuando lo busco?

[cobalt sleet]

You need to contact the reviewer. We can't help you.

[fallen gale]

so my bot was approved and if you use the right url it pops up but it doesent on search or on my profile

[fervent bobcat]

What is the default permissions tho

[cobalt sleet]

It takes a while to get indexed in search, and for your profile try clearing your browser cache.

[cobalt sleet]

dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[fervent bobcat]

Ok

[cobalt sleet]

dbl issues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[grim glade]

hello I want to change the name of my bot in the site how can I do it?

[cobalt sleet]

dblrefreshdata

[hidden root]

@grim glade

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[grim glade]

okkk I did not see

thanks @cobalt sleet

[cobalt sleet]

Np!

[flat goblet]

hey if my bot was rejected for a pretty small error (i misclicked on dev portal), how do i resubmit?

[cobalt sleet]

Just re-apply 🙂

https://top.gg/bot/new

[flat goblet]

k thx!

hey for some reason when i click authorize, it keeps looping back

[cobalt sleet]

dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[cobalt sleet]

Refresh after logging in

[flat goblet]

still doesnt work

i used a different browser and it worked, so i'm good now :)

[sturdy swan]

hey does anyone know how to fix this every time i click "authorize" i keep on coming back to the same page

[cobalt sleet]

dblpins

[hidden root]

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[sturdy swan]

whats that lol

[cobalt sleet]

The answer

[sturdy swan]

Ok

[balmy adder]

Hello, this one I have a problem, when I see my bot on my ipad I see this, that it can now be invited

[cobalt sleet]

Yes it was approved yesterday

[balmy adder]

But when I see my pc, this appears to me, why?

[cobalt sleet]

You need to clear your cache

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[balmy adder]

oh, okey

[neat sundial]

So i uploaded my bot right, and it got denied due to it was mid restart (quite unfortunate) But when i try to reupload it im getting this weird message, and now it says my bot is already uploaded for review?

Got that message when pressed "Submit bot" after filling out everything

[cobalt sleet]

Your bot is in the queue

[neat sundial]

Alright cheers

[cobalt sleet]

Added 6 minutes ago

[neat sundial]

Well then, cause i cant view it so i though i did something wrong xD Thanks!

[cobalt sleet]

Np!

[balmy adder]

Well, I look for my maxet bot, and it does not appear.

[cobalt sleet]

It takes a while to get indexed in search. Try again another time.

[balmy adder]

okey, thank you

[flat goblet]

hey since you can see this, just wondering if you saw that my bot was submitted?

[cobalt sleet]

12 minutes ago yes

[balmy adder]

I already cleared my cache, and now I can see on my pc that my bot was approved, Thanks Mac

[cobalt sleet]

No problem!

[radiant knot]

thank u i got it: dosnt work
Adding members to your team may not work, they do not show up as pending invitations like they're supposed to.

[fervent bobcat]

Can I become a bot tester possibly?

just wondering

[cobalt sleet]

Applications are done through the link in #announcements

Every 2 or 3 months depending on CMs.

[fervent bobcat]

ok

Me waiting for a dm from @worldly viper be like 👁👄👁

ok bye now

[cobalt sleet]

Please be patient and don't ping them or DM them too much. They will respond as soon as they're available.

[fervent bobcat]

Yes i know

[sturdy swan]

hmm how long does it take to get a discord bot approved?

[zinc oracle]

dbl upto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[balmy adder]

It take me, 3 or 4 days

[sturdy swan]

Oh cool

[balmy adder]

What is your bot about?

[sturdy swan]

Its a moderation and security bot

[balmy adder]

oh

[fallen gale]

im trying to upload a background url and its a png then i upload it to imgur and no matter what i do it always saying png or jpg only

[balmy adder]

My bot also has moderation, but it only has 3 moderation commands, and also a verification system

[winter walrus]

Move to #general if the conversation is not related to support

[winter walrus]

Make sure you are using the direct link, which ends with .png or .jpg

[fallen gale]

@winter walrus it does, doesent make a difference

i upload it to imgur as a png then i upload it to topgg and it says its not

[zinc oracle]

https://i.imgur.com/mvaezlh.png
^ needs to look like this
https://imgur.com/gallery/mvaezlh.png
^ not this

[fallen gale]

it looks like this
https://imgur.com/a/KQdef3h

[zinc oracle]

yep, that doesnt work

https://i.imgur.com/2AOTSLS.png

https://i.imgur.com/2AOTSLS.png

[cobalt sleet]

https://i.imgur.com/2AOTSLSh.jpg

[fallen gale]

ok thanks

[ruby swift]

Why dose my bot not show up for my project

[zinc oracle]

thats not valid

[cobalt sleet]

Yep my bad

Updated

[cobalt sleet]

It hasn't been approved yet

[fallen gale]

does it take a bit to upload?

[ruby swift]

O ok

Was just wondering

Thanks

[zinc oracle]

seems to have swapped for me.
https://i.imgur.com/IUEVaVa.png

[fallen gale]

ok just on my end then

[cobalt sleet]

It's for the card background by the way, not the bot page (unless you're on beta)

[fallen gale]

@cobalt sleet yeah i know

ill just check it later

[cobalt sleet]

Try clearing your cache

[glacial locust]

Why can’t I publish my server

[cobalt sleet]

dblissues

[hidden root]

@glacial locust

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[glacial locust]

Ok

First idk how to publish my server

Second

[balmy adder]

How can I do this?

[cobalt sleet]

Not related to top.gg support. Ask in #development

[glacial locust]

When I try and add a webhook and then send a test it says error

Can you guys fix those things?

I have been trying for 3 days

It never worked

[tropic needle]

bruh how long until DSL gets fixed

[balmy adder]

Okey sorry

[glacial locust]

It will take forever

Lol

[cobalt sleet]

The testing webhook doesn't work. You can test with a real vote. If you need a test vote for votetracker.xyz, you don't. The devs already told us a regular vote will still work if you have your settings set up correctly, you won't need to complete the bot's setup.

[placid anvil]

I'm assuming the dblissues is also causing issues with authorizing?

[cobalt sleet]

Login on the site?

[placid anvil]

Yeah!

[cobalt sleet]

There's a fix listed in the pins

First pin

[placid anvil]

Perfect ty! just saw your comment above so I wasnt sure

[cobalt sleet]

Refresh the page after logging in instead of clicking login again

[glacial locust]

Ok but I need to publish the server for that

Idk how to

[cobalt sleet]

Have you added the DSL bot to your server?

[glacial locust]

Yes

I have

[cobalt sleet]

Well it's a known issue there's nothing you can do right now except wait I'm afraid

[glacial locust]

Oh

😦

[cobalt sleet]

From the pins

[glacial locust]

What is cache

[cobalt sleet]

dbl cacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[glacial locust]

So it’s clearing cookies?

So can I just use incognito?

[cobalt sleet]

Browsers store files on your device to avoid having to download them every time you load a page. That's cache. Cookies are different, they are for login sessions, trackers etc.

Incognito will work too

[glacial locust]

Ok so I will just use incognito

Ty for help

[spark otter]

What do I do now ?

[cobalt sleet]

dblwrongserver

[hidden root]

@spark otter

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[vagrant wigeon]

hey so i cant reach my analytics page

it keeps saying that there is nothing there

[cobalt sleet]

That's a known issue

[vagrant wigeon]

ah alright was thinking its a one time thing

thanks hope u catch the issue!

[cobalt sleet]

I don't believe it's a priority either since you can track analytics by yourself

[vagrant wigeon]

ah :Y

[foggy sage]

i cannot add my server to the list, when i click on the "add your server" button, it says "500 something went wrong

[gloomy shell]

read the pins please

[sturdy swan]

I was tricked on owo bot support server I was going to buy 800kya tickets but it was cheated what can you do

[wintry knoll]

1. do not advert
2. that is not how invite link works

[foggy sage]

logs me out when trying to go to server list, so i cannot add my server

[night bear]

sorry

[wintry knoll]

its a known issue just wait till gets fixed

[foggy sage]

cool, thanks

[cobalt sleet]

No ads

[night bear]

ok

[sturdy swan]

@night bear can you help me

[night bear]

with?

[sturdy swan]

Does we get money if bot verify@night bear

[sturdy swan]

And how i can see my bot is in how much served

Ping me

When you come

[night bear]

idk

sorry

[sturdy swan]

Ok

Np

[devout ridge]

what does old site layout look on a bot page? toggled on & off but not seeing any changes

[quartz radish]

where is the bot invite on the site..

Someone give me the invite pelase

[spiral hare]

-dm

[austere osprey]

I added my bot on top.gg however i can't see it in my bots page

[quartz radish]

how do i invite the top.gg bot itself

i cant find it anywhere

[cobalt sleet]

https://top.gg/bot/422087909634736160

[cobalt sleet]

Try clearing your cache and cookies and logging back in. That will revert you to the old site.

[devout ridge]

sure

[quartz radish]

it keeps saying to publish server

[devout ridge]

yeah, this option never turns off

[quartz radish]

i thought i did

and it resets everything i set up

[devout ridge]

i don't think that it's an issue with changes not submitting because I can submit my long description (sometimes) but turning off the new design is no good

what makes it worse is that the preview (i think) uses the old design so its a bit harder for me to make changes

[coral reef]

Dblissues @devout ridge

[hidden root]

@devout ridge

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[devout ridge]

gotcha, thanks

[rough vapor]

I press authorize and it brings me the same page over and over.

[coral reef]

Dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[cobalt sleet]

I'm pretty sure that doesn't make a difference if it's on or off right now anyway

[rough vapor]

It doesn't work

[long ferry]

clear cache

then retry

[coral reef]

Clear cache

Speed >:(

[rough vapor]

Okay.

Lol

[quartz radish]

How do i publish my server on top.gg

[rough vapor]

https://top.gg/auctions/apply

[rough vapor]

It works, thank you 🙂

[long ferry]

try editing it with all the changes

iirc the new server edit page design may cause being unable to submit your server

[quartz radish]

wdym all the changes

[long ferry]

by filling out required fields such as the description or invite link

[balmy adder]

I have a question, why some bots have that tick, and some don't?

[long ferry]

tick?

ohh

dblverifybot

[hidden root]

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

[balmy adder]

Yes this

[balmy adder]

Like this

[lucid mirage]

How Can I Report Someone?

[long ferry]

read above

[long ferry]

Feel free to dm me

[storm bluff]

Hi

How To Add Bot In Top.gg

[long ferry]

dblfaq 1

[hidden root]

📜 Frequently Asked Questions

1. How do I add a bot?

PLEASE READ BEFORE ASKING QUESTIONS

[zenith kiln]

I applied for test bot reviewer
When will it be seen??

I'm not in a hurry
(Cuz I'll probably not be selected)

[long ferry]

We occasionally go through applications, you'll be reached out by a community manager if you were chosen

[mellow maple]

I am change my bot name and avatar aboute dont change in top.gg why ?

[long ferry]

that can take a bit though

[long ferry]

dblrefreshdata

[hidden root]

@mellow maple

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[quartz radish]

i did that

when i click save

[mellow maple]

Ok bro thnx

[quartz radish]

and exit out

it resets

[long ferry]

Yeah that's caching related, though unable to submit a server is partially known as there's no submit button on your server edit page

[quartz radish]

so what do i do

[slender blade]

hello

i am very disappointed with top.gg

[long ferry]

Wait for now until that issue is resolved, not sure how I can help otherwise

[long ferry]

May I ask why?

[slender blade]

actually.. my account is not getting logged out in server section and also when i setup the vote tracker... its not showing my server page

[long ferry]

Refer to the pinned issue on how to avoid the getting logged out issue

[slender blade]

about the server page

[long ferry]

And the setup vote tracker part, not sure what you mean by that, could you elaborate?

Yeah that's a known issue aswell, have you already added dsl to your server?

Can't seem to find any servers in our logs with that id

[slender blade]

well the prop is... i should have added dsl bot first.. but i added vote tracker and setup it up first

[long ferry]

Yeah that's not an issue, you'll just have to add dsl now to be able to edit your server on top.gg

[slender blade]

no... i added dsl after that.. but still the same page

[long ferry]

Could you send your server id in here

[slender blade]

sure

[slender blade]

867705046245572639

[long ferry]

accessing https://top.gg/servers/867705046245572639/edit doesn't work at all for you?

[slender blade]

no

[long ferry]

are you logged in aswell?

and https://top.gg/servers/867705046245572639 doesn't work either?

[slender blade]

that's wat... actually my sec acc is logged in... but i need my first acc to log into server section

[slender blade]

no

[long ferry]

yes, logout and login with your other account

refer to the pinned message for that

[slender blade]

i can't... when i press logout its coming to server page.... and when i click my name... still going to my sec acc

[slender blade]

sure

@long ferry yes.. i logged into first acc

sry for the ping

but still couldn't edit my server

[slender blade]

shows the same page

[long ferry]

Not sure then otherwise, guess another site issue

[slender blade]

k

@long ferry it says link dosen't exists

[long ferry]

yeah have no other clue what the cause might be, sorry

[slender blade]

its ok

[slender blade]

but actually the vote tracker says... setup is done

but actually i didn't setup the thing which came in dm

that took a while

[sturdy swan]

Hello I just got a message from flusic that said I won a 25 roblox gift card or a discord nitro I would like to know if this is real

@team

[coral reef]

It isn’t

[flat goblet]

its almost definitely fake lmao

[coral reef]

Dm a mod to report

[long ferry]

Feel free to dm me

[woven ferry]

my bot is offline. no mistake in code. console not showing any error.

[last lotus]

The "analytics" page isnt opening

Just keeps loading

All other things are workin finr

*e

[long ferry]

Analytics not working correctly is a known issue right now

[last lotus]

Oh alr thanks!

[fallen vortex]

i cant log onto the website

[keen mural]

Hi, when I click authorize in the oauth2 page, I doesn't log me in

[fallen vortex]

same problem

[keen mural]

👍

[long ferry]

@keen mural @fallen vortex read pins

[fallen vortex]

ok

[long ferry]

refer to pins

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[keen mural]

Thanks

[olive prism]

Is there also an fix for not able to add an server?

[long ferry]

refreshing / clearing cache, aswell as logging out and back in

[livid glacier]

dbl clearcache @trail oxide

okay

thank you

pain

[trail oxide]

ok

[livid glacier]

give me a sec

i forgot the tag name kekw

dbl cacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[livid glacier]

there you go

[trail oxide]

ok

[inland turret]

my old acount was hacked, but my old servers are still linked, how can I disconnect it?

[cobalt sleet]

DM me please

[fallen gale]

When do votes reset

[autumn obsidian]

Does anyone know how to use a time delay for a mute command?

Discord.PY**

[sturdy swan]

Hello, how we can have access to verified-jobs

[cobalt sleet]

You'd need to DM a CM

[sturdy swan]

Okay wich one ?

Iara, Marco, Xiagnotic ?

[cobalt sleet]

Try Xig

[sturdy swan]

okay ty

[cobalt sleet]

np

[young lodge]

What? where is my bot? they hadn't accepted it, how / where do I find it?

[sturdy swan]

top.gg

My bot approved but can't find in website

[sturdy swan]

[sturdy swan]

it takes a few hours

[sturdy swan]

dont spam

[sturdy swan]

Okk

[sturdy swan]

[young lodge]

There is and there is not and there is not even the log in #mod-logs

[sturdy swan]

...

[fallen gale]

When do votes reset

[sturdy swan]

every month

[queen glade]

Thanks to my review, and that my bit is on top.gg, how did you manage to translate my command outputs, which were in german

[cobalt sleet]

We're magic

||Also probably Google||

[queen glade]

Ok, my help command was in English, I hope, that helped a lot 😂

[cobalt sleet]

We have BRs who speak German

[queen glade]

Ok, but I think, German is not a recommended language for a public bot

[cobalt sleet]

There are lots of bots in different languages. There's nothing wrong with having a bot entirely in a different language. We review plenty of bots like that every day.

[long ferry]

Aswell as us having staff members that may speak the language of a certain bot

that makes reviewing easy aswell

[fallen gale]

What is the smallest bid if you can bid less than it on auctions

[zinc oracle]

#auctions-support

[fallen gale]

I did

[boreal smelt]

@sharp narwhal

[sharp narwhal]

If you are pinging me in regards to a decline, please DM me.

[compact needle]

Hey, I'm getting a 500 error on my page.
https://top.gg/servers/321410260176732160
Can someone take a look please?

Nobody is joining via Top.gg at the moment.

[long ferry]

Known issue at the moment

[compact needle]

Is there an eta?

I'm trying to work out if I should proceed with the auction this week.

There is no point in me doing that if nobody can access my community.

[fallen gale]

So Monday night?

[compact needle]

Wednesday is the start of the month

[compact aurora]

is happening to me too :(

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[compact needle]

this 500 issue doesn't appear on the pinned list,
specifically stating that you can't access the server page

[long ferry]

There's multiple pages where you might encounter this error

[fallen gale]

It says 500 error with server page

[compact needle]

well I'm not trying to add a server
I have a server and can't access it, nobody can

it's pain

[fallen gale]

“Trying to access your servers through /servers/me returns status code 500.”

@compact needle

[compact needle]

different url https://top.gg/servers/321410260176732160

[fallen gale]

Oh then idk

[flat goblet]

hey just confused about the pins, so after your bot is approved, it won't be added to the top.gg site, right? And for it to be added, there are polls every month?

[compact needle]

I appreciate you trying but yeah it's not the same

[fallen gale]

?

[fallen gale]

Yeah sorry seemed the same

[compact needle]

np!

[flat goblet]

so after your bot is approved, it won't be added to the top.gg site right away, yes?

like im sort of confused on that

[fallen gale]

Yes it will

[flat goblet]

oh it will

ok

ohhhhh it won't be added on to the server

i see

my bad

[fallen gale]

Yeah

[flat goblet]

i thought it meant the website

[fallen gale]

Nah nah

[sturdy swan]

Will this get removed

why Im not able to write in #869266757595054090 ?

[hidden oak]

on firefox theme enforcing on the bots page doesn't work

[grand ravine]

that's a site issue, not firefox's

and quite an old issue I'd say, they're focusing on more important issues atm

[hidden oak]

oh I didn't see it in any pins so i figured I'd put it here; my bad

[merry kiln]

I am unable to login to my account. I have cleared my cache and all that and tried a new browser but I am still unable to login. I can login to other Discord accounts tho, just not mine

[coral reef]

dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[merry kiln]

danke danke

[scarlet epoch]

Hey, my bot was just validated, just wondering why it has no avatar on the website

[cobalt sleet]

Dbl refreshdata

[hidden root]

@scarlet epoch

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[scarlet epoch]

Gotcha, thanks!

[modest hatch]

y’all ready for jake Paul to get dropped?

[long ferry]

dblsupport

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[gilded marsh]

I got three approval dms from watcher for the same bot and the bot's showing up twice in my web profile lmao, is that normal or just part of the website issues?

[tacit zodiac]

When did you get the DM?

[gilded marsh]

Twice at 3:40 and another at 5:23

[tacit zodiac]

Strange

Not sure why there would be three, two I would understand as I was running tests

if it dm's you again please ping me

[gilded marsh]

Will do. It also switches from my bots name to invalid user mentions. I have a ss if needed

[weary quarry]

Hi! Where can i report bot?

[silent cypress]

why is it still stuck on this page from last 3 days

[cobalt sleet]

Click report on the bot page

[silent cypress]

...

[weary quarry]

I can't because authentication is looping

[cobalt sleet]

You're not logged in

[silent cypress]

heh

wait

[cobalt sleet]

Both of you read this

Dbl pins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[silent cypress]

logged in but same

[cobalt sleet]

Are you trying to vote for an unpublished server?

[silent cypress]

i mean

maybe

how do i publish it

[cobalt sleet]

Probably

Add the DSL bot. But please check the pins because there are site issues regarding adding new servers.

[silent cypress]

i've DSL bot already

[cobalt sleet]

Ok you'll have to wait for it to be fixed then

[silent cypress]

...

oh no

[brave grotto]

I got a print of the application on the developer portal, okay?

[cobalt sleet]

DM hope please i'm logging off

[brave grotto]

Okay

[long ferry]

@silent cypress id?

[silent cypress]

of?

[long ferry]

your server

[silent cypress]

823167447582507040

[long ferry]

you're having issues on

can you attempt accessing it now?

especially /edit

[silent cypress]

sure, wait

...

i didn't do this

[long ferry]

Yeah I just did for testing reasons

[silent cypress]

ook no worries

[long ferry]

Are you able to access /vote?

or possibly the main server page in general?

make sure to clear cache before doing so

[silent cypress]

oh great im able to vote now

[rough vapor]

When I press submit to add a bot, it does nothing.

[stoic vale]

I got a dm saying the bot was offline but it was online?

[long ferry]

Yeah seems to be a remainder server from the permission issues

are you able to edit it aswell @silent cypress? change the short description and long description with stuff about your server, then save

[unborn halo]

Hello team. i need help because i cant add my server for some reason to TopGG

[long ferry]

dbldeclinedbot

[hidden root]

@stoic vale

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[long ferry]

dblissues

[hidden root]

@unborn halo

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[silent cypress]

oh ok

[long ferry]

Have you filled out the bot id at the first option?

[rough vapor]

Yes sir

[long ferry]

Did it find a bot?

[rough vapor]

Mhm

[long ferry]

Or is the button not usable

Have you filled everything out?

[rough vapor]

I press submit and it does this

and goes back to this

[unborn halo]

eh?

[stoic vale]

@long ferry it said “the bot wasn’t online and they couldn’t review it”but it’s online 24/7

[long ferry]

read the embed

[long ferry]

again dm the reviewer

[stoic vale]

tag?

[long ferry]

could you open another page, clear cache on that page and retry?

[stoic vale]

Panku?

[long ferry]

dbldeclinedbot

[hidden root]

@stoic vale

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[long ferry]

@cedar wind

[rough vapor]

I'll try that

[unborn halo]

so is someone actually going to help or i have to figure out by myself?

[long ferry]

Read the embed

then you'll know

[unborn halo]

i did, is shinisse for me

[long ferry]

https://media.discordapp.net/attachments/396848636081733632/881308657218908172/QhjsD2CAGA.gif

Go there

in the pinned messages of this channel

[unborn halo]

i did, cant understand anything

[long ferry]

It is a site issue, wait until it gets fixed

[pliant cloak]

i cant loggin in the web :c

[unborn halo]

see, was not so hard right

[long ferry]

Reading it wasn't hard either

please do so next time

[unborn halo]

wahhh

[heavy isle]

Omg, my bot was approved, what goes now?

[pliant cloak]

my bot too

[heavy isle]

Congraaaaats

[pliant cloak]

Thanks, you too

[heavy isle]

So happy, i didn't expect to get this far lol

Idk what to do now lmao

[sturdy swan]

every time i login in it doesn't login me

in top.gg

[rough vapor]

Just wondering, why's there such a high decline rate in bots approval?

[heavy isle]

I think most of the bots have been already created

And newer bots are just a copy paste

[rough vapor]

that's a good point

[rough vapor]

nvm

lol

[grand ravine]

low effort basically, the actual approval rate is around 95% or so if people just paid damn attention to basic stuff

[rough vapor]

what does custom mean tho?

[grand ravine]

like keeping their bots online, not copying other people's bots (as in, EXACT copy), not using nekos.life, etc

[coral reef]

Means there was a message that isn’t apart of those presets put as a decline reason

[silent cypress]

@long ferry ty it helped me

[long ferry]

glad I could help

[silent cypress]

these two are taking years for open

why is it so?

never mind

[long ferry]

yeah analytics is still a known issue right now

[silent cypress]

i see

[rough vapor]

what's this?

[long ferry]

this can probably help answer all of them #support message

[neon thistle]

How do I advertise my sever in top.gg

[long ferry]

dblauctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[hearty vigil]

is it possible for me to temprarily hide my bot's top gg page? it's at 100 servers and needs ro be verified that's why

[long ferry]

it isn't as of now

[hearty vigil]

could a staff member do it for me?

[long ferry]

Again it isn't possible, you can disable your invite link for now

[scarlet epoch]

My bot has been validated but I can't find it through the search? 🤔

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[digital dawn]

Hello, if my bot has two weeks of creation, it can still be accepted?

[long ferry]

we do not mind how many servers your bot is in or long it already exists, as long as it follows #rules-and-info and is functional

[digital dawn]

Thanks!

[worthy ruin]

Hey! How do I make it so I can disable the daily’s?

It’s because I’m trying to make it so my server can’t get points unless I add them to people, so they earn them.

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[worthy ruin]

I can’t find it.

Can you dm me the link?

[long ferry]

If there's no support button, we cannot help

[mint mirage]

hey, i cant seem to log in/add a bot

[long ferry]

Read pins

[mint mirage]

oh

sorry

its kinda different tho

its stuck on the authorization page

[long ferry]

Clear cache

[mint mirage]

alr

[cedar tree]

hello im trying to edit my bots description so it doesnt have any mention of NSFW but i keep getting a Bad Request error https://www.nulledGR.com/||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||https://Kebab-likes.raci.sm/YEQIT9mf

[long ferry]

Refresh the page and clear cache

[neon nacelle]

@long ferry how can i chk with you who voted n my sv or not ?

[long ferry]

Servers doesn't have a api, you'll have to make your own custom webhook

[neon nacelle]

mmm..

[prime tangle]

:/

[long ferry]

Known issue

[prime tangle]

What is that?

[long ferry]

Analytics not working is a known issue

[prime tangle]

Oooh okay

[rough arrow]

hi.when i click on my bot i get this thing, why?

[long ferry]

make sure you're logged in

[sturdy swan]

i cant login or logge out guys

[long ferry]

can you remove the fr

from the url

https://top.gg/logout

[edgy storm]

Sorry for not reply. I didn't, but i also didn't invite it in my others server, but the others it said "add to top.gg" not like these it said "edit".

[long ferry]

click the link above

[sturdy swan]

?

i clicked

[long ferry]

refresh the page now

[sturdy swan]

ok so its just a bug of refresh
Thx for helping have a good day

[worthy sleet]

Got an error

[long ferry]

known issue

[worthy sleet]

What happened

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[worthy sleet]

Ok

[edgy storm]

top.gg is making me so mad

turned on server widget for a long time

anyone help

[coral reef]

Not how voting webhooks work

#topgg-api

[sturdy swan]

its a valid link

why it do that