#support

1 messages · Page 531 of 1

sturdy swan
#

848959691790090280

timber magnet
#

am I able to check

long ferry
#

-b 848959691790090280

wild stoneBOT
#

dblMod Banned zeiix#1337 (@crisp quartz)

#

dblMod Banned zeiix#1337 (@crisp quartz)

timber magnet
#

how many times ppl boosted

long ferry
hidden rootBOT
#
» Server Name

» Server ID

264445053596991498

» Total Members

192,949

» Verification Level

Extreme

» Owner

Veld#0001

» Total Roles

38

» Channels (84)

Text: 59 | Voice: 13

» Boost Tier (91)

Tier 3 level3

» Server Creation Date

Fri, Dec 30, 2016 6:30 PM (5 years ago)

» Top.gg Watcher's Join Date

Mon, Jul 27, 2020 5:16 AM (a year ago)

long ferry
#

91

coral reef
timber magnet
#

like ik who boosted but can I check if they boosted once or twice

#

in a server ?

long ferry
#

no

timber magnet
#

ah ok

#

ty

delicate locust
#

getting this error why?

#

when i try to view my servers page

long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

chrome sage
#

what am I going to do with these money?

long ferry
#

dblcredits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

next kestrel
#

while requesting access for auctions, what exactly are we supposed to put in here?

#

also, is there a faq or guide on how auctions work? cuz i have 0 idea

chrome sage
hidden rootBOT
long ferry
next kestrel
long ferry
next kestrel
#

oh the tags, gotcha

wheat stump
#

Hi💩

next kestrel
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also, while filling up the form for auctions access, does the monthly marketing budget limit the amount you can bid for a spot?

neat narwhal
#

why it does not work ?

soft sparrow
#

I have a little of a concern, so i havent been able to upload server amount for my bot on topgg for some time, and its still stuck at around 600, what if I now try to update it to the current guilds amount (around 1k)? will i be actioned upon since the growth would look inorganic?

coral reef
#

No

soft sparrow
#

oh, sorry i thought this was the right channel

coral reef
#

np

celest ermine
#

hey guys, i have a bot and need support for it. The bot isnt working but i cant find any contact. Just this Discord here. Can someone help me please

coral reef
#

-wrongserver

#

dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

wheat stump
#

Hi💩

coral reef
#

Hello

sturdy swan
#

I was trying to upload my server to top.gg and then this happend?

long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

coral reef
#

oop

long ferry
#

imagine slow

coral reef
#

:(

sturdy swan
#

please help

coral reef
#

whats the issue

long ferry
#

see above

coral reef
#

oh

#

Same user

coral reef
sturdy swan
#

thanks

coral reef
#

np

pure bloom
#

Hi

coral reef
#

Hello

pure bloom
#

why am I getting this when I want to add my server?

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

pure bloom
coral reef
#

It's a possible fix, it won't always work :(

sturdy swan
#

hi how can i set that the user have to vote to access a particular command do we have some docs like structure ?

coral reef
placid oar
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heyoo, so i like have the DSL bot, but like is there a way to change his prefix? because the only command the @small lantern bot has is -ping how i know, the help menu isnt in the bot too shrug

coral reef
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No there is not

sturdy swan
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no

placid oar
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dang

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but why do we gotta invite the bot to put our server on the list btw

sturdy swan
#

no

placid oar
#

what no

mint schooner
#

It needs to know your servers

#

To allow you to add it

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Because otherwise, it cannot know, what server you wanna add

coral reef
#

It is so that the information about your server can be displayed.

placid oar
sturdy swan
#

to add one

coral reef
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No

placid oar
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dude

coral reef
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Don't give out incorrect info please

mint schooner
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Because if you are not the owner, you shouldn't be able to add servers

placid oar
# sturdy swan to add one

i already like told you five times that i already have the bot and i want to change the prefix lol

unborn stag
#

just go to the edit page on the top.gg website

coral reef
#

You cannot change the prefix

sturdy swan
#

i think you needa invite the bot so that leave it

placid oar
coral reef
#

its impossible

unborn stag
#

you can edit the prefix from their

placid oar
unborn stag
#

just scroll

#

there *

coral reef
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No you can't

unborn stag
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you cant?

coral reef
#

No

coral reef
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Please stop giving out incorrect info

long ferry
#

aswell as creating a invite link

coral reef
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^

placid oar
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thanks thumbsDownFrown

lone anvil
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it doesnt have one

long ferry
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There's no actual function on the bot itself

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so there's no need for that

placid oar
long ferry
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-ping

small lanternBOT
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Pong!

long ferry
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only has that

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but nothing more

placid oar
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yeah ik

long ferry
#

so a prefix isn't required really

coral reef
#

Just remove the bots send message permissions

long ferry
#

yeah

coral reef
#

if its a issue

placid oar
#

oh yeah forgot abt that

#

but wait

#

doesnt the bot have administrator permission in the bot role itself?

coral reef
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No

placid oar
#

like the role that the bot assigns himself when he joins

coral reef
#

You invite it with create invite and manage roles if you invited it from our link

placid oar
#

ok

full oriole
#

When I try to add my server I get a 500 error.

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

sturdy swan
#

-ping

small lanternBOT
#

Pong!

coral reef
sturdy swan
#

ah, i wanted to ask something

coral reef
#

How can I help

#

dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
# coral reef How can I help

so i was looking into adding css and stuff onto my bot's page, i found this bot called yui, which has their whole website displaying on their page, how can i do the same with my webpage? or if i can even do that?
(btw, this is the bot am talking about that i found: https://top.gg/bot/yui)

coral reef
sturdy swan
#

ah i see, sry, i didnt knew specifically where to ask, but i'll keep that in mind next time, thanks tho! :D

coral reef
#

All good, no problem :)

sturdy swan
#

yay it worked, thanks again!

coral reef
#

np

lament turtle
#

When I try to add my server on the website it just shows this

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

proper spoke
#

hey guys, how will I be notified if my bot has been verified? Sorry if this is a rly common question 😓 I tried my best to look around this server hehe

lament turtle
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So when it is eventually fixed and I want to add my own server to the website where our members can vote for it etc, it would be this button right

coral reef
lament turtle
#

ok

proper spoke
lament turtle
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is there anywhere that will be able to notify me when it is fixed? like a channel in this server

coral reef
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It will either be updated in pins or posted in site news

proper spoke
lament turtle
#

aight thanks

coral reef
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Try again every little bit to see if its fixed

pure bloom
#

how to add your server to your monitoring?

coral reef
pure bloom
coral reef
#

Press edit

small shale
#

Will this theme preference bug ever be fixed?

coral reef
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Yes

small shale
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It's been like 5 weeks since I reported it here and also in github (got no response there though) so I guess it maybe went unnoticed?

coral reef
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It isn't

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There isn't a eta on the current issues being fixed

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dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

small shale
#

It doesn't seem to be there?

#

In this message

coral reef
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Should be, what was the exact issue?

small shale
#

Neither "theme", not "preference" is there

coral reef
#

For what page?

small shale
coral reef
#

Oh

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I think its disabled atm

small shale
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Was there any notice about it?

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If I select, save, reload, I just see this, so it doesn't get saved at all

coral reef
#

Oh

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Is there a error at the top of the page?

small shale
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No,

fervent garden
#

why when i log in does it not log me in or anything huh

coral reef
#

its apart of this

hidden rootBOT
#

@fervent garden

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

small shale
fervent garden
#

but if i cant log in how will i claim my credits to pay for my auction biddings huh

coral reef
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Read the top pin.

small shale
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My bot page looks ugly since 5 weeks and still waiting Pepega

#

But anyway, thanks for the info 👍

coral reef
#

np

cobalt sleet
coral reef
#

As woo stated to you before ^

cobalt sleet
#

In fact I don't think you can save without custom CSS

small shale
#

Change each things there or a single change would work?

coral reef
#

Change the background color and text color using css

cobalt sleet
#

You'd have to override a few classes

desert ridge
#

i cannot view my own server on top.gg, i get an error code

small shale
#

Yea problem is I'm not sure about all the classes I have to override

hidden rootBOT
#

@desert ridge

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

small shale
#

Just bg and text?

long ferry
#

use inspect element to find the class names

desert ridge
#

oh, i see, thank you

small shale
#

No I mean the list of classes I have to change, anyone know of anything other than bg color and text color?

long ferry
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Yes, use inspect element to find the classes

tropic needle
#

No new update on DSL?

coral reef
tropic needle
small shale
digital verge
long ferry
#

read pins

long ferry
digital verge
#

please review my bot

#

@here

cobalt sleet
hidden rootBOT
hidden oak
#

what does reviewed bot stats mean?

raw harness
#

Is he webhook part working fine?

long ferry
#

As simple as that

long ferry
hidden oak
#

ohhhhhhh

#

makes sense

sturdy swan
#

how do i add a 3rd owner to my bot top.gg page if ive already submitted and got approved?

#

well

#

how do i add another owner

#

because ive already submitted my bot and i got verified but i wanna add another person

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i cant find the part where you add second owners

queen glade
#

Can someone tell me my position in queue

sturdy swan
coral reef
#

Yes

sturdy swan
#

ohhhh

#

thanks

#

i was also gonna ask whats up with the buggy login but i just saw the pins 😂

hearty saddle
#

I need contact us admin pokémeow

coral reef
#

yeah its in the pins

long ferry
hidden rootBOT
#

@hearty saddle

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

raw harness
long ferry
#

Read the docs about retrial

sturdy swan
#

HOLY SHIT GG

final salmon
#

Hi,

#

why not login ?

coral reef
cobalt sleet
hidden rootBOT
#

@final salmon

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sturdy swan
cobalt sleet
sturdy swan
#

I’m so happy

cobalt sleet
#

Good job!

mighty saffron
coral reef
#

You will be dmed by @hidden root and obtain the bot developer role

cobalt sleet
sturdy swan
cobalt sleet
#

Dbl dms

hidden rootBOT
#

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

mighty saffron
#

Oh ok thank you, also congrats @sturdy swan

mighty saffron
sturdy swan
mighty saffron
#

But what If my bot speaks another language?

sturdy swan
#

Wait how do I find my place on the website

cobalt sleet
coral reef
mighty saffron
sturdy swan
sturdy swan
#

Pixie bot

cobalt sleet
#

Is me

coral reef
lime egret
#

I need need help setting up webhooks inside of My bot

coral reef
lime egret
#

it saus ask here if you dont understand

coral reef
lime egret
#

i did

cobalt sleet
#

Then you'll have to wait for someone to help you

#

We don't provide API support in this channel

spiral hare
#

اقبلو بتي

#

طولتو

#

انتو

nimble forge
coral reef
cobalt sleet
spiral hare
#

مته ينضاف بوتي

analog fog
#

Anyone know how to fix this issue? This happened after changing my bot's pfp I think (more than likely)

coral reef
#

dblrefreshdata

hidden rootBOT
#

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

analog fog
#

Oh im such an idiot, I thought I clicked that already

#

Thanks 👍

coral reef
#

np

cobalt sleet
#

You may need to clear your cache after clicking it to see the updated avatar

analog fog
#

Worked just by clicking Refresh Data, thanks again

sturdy swan
#

He told me my bot wouldn’t go anywhere and that it would flop

coral reef
#

np :)

karmic geyser
#

when i try to force dark theme, I get a "Your form contained some validation errors" message

#

anyone know why this might be?

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

karmic geyser
#

just a general "can't edit bot" issue then i guess

cobalt sleet
karmic geyser
#

I do have custom css Thonk

cobalt sleet
#

Then just force dark theme using that

karmic geyser
#

didn't think of that actually

wanton geyser
#

i cant submit a reply to a review?

coral reef
wanton geyser
#

this is great this never happened in the past :/

coral reef
#

new issue

wanton geyser
#

yea a bad one bc i got a bad review and ill like to reply to it but cant :/

cobalt sleet
#

You'll have to wait for the issue to be resolved.

wanton geyser
#

tbh all these issues are anoying there so many at once like what happened it used to not be this bad :/

coral reef
#

Team is working on it

faint goblet
#

ey, why i cant do anything with annoncements on site? no edit, delete or smth. nothing works, just refreshes page.... (yes, using firefox, and yes now i use arch BTW - with gui installed ofc)

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

faint goblet
#

ikr? but there is nowhere said about announcements, about login i know alr

coral reef
#

try using chrome

faint goblet
#

in pins there is only bout login/logout

faint goblet
coral reef
coral reef
faint goblet
coral reef
faint goblet
#

kay, gime moment

coral reef
#

Let me ask real quick one second

faint goblet
#

means?

#

there is bout editing bot what works at me, yesterday i was messing up with css ON DIS FIREFOX

#

of course even there nothing bout announcements =p

coral reef
#

could you explain exactly what isn't working

faint goblet
#

creating, editing and deleting announcement for bots

long ferry
#

and what is telling you that it does not work?

#

Can you elaborate what happens?

faint goblet
#

refreshes page and doesnt change values (title, desc of announcement)

coral reef
#

Try refreshing cache

long ferry
#

on which bot have you made changes to announcements?

faint goblet
#

Tux (i have only one, check in db, there is nothing more =p)

#

a little worked after pushing 5 times delete button but i dont think it'll add new one...

spark otter
#

Hey I cant get a y bots after filling in the authoritative page it shows ' you need to verify your email adress" and then nothing shows up what do I do ?

faint goblet
#

check ur mail and confirm by clicking link =p @spark otter

spark otter
#

Ok

faint goblet
#

=]

old sparrow
#

is there multiple verification test server

#

or just one

coral reef
#

1

old sparrow
#

please

long ferry
#

There's only one

old sparrow
#

thanks

long ferry
#

dblverification

hidden rootBOT
#

The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:

  • 333949691962195969 - Top.gg Verification Center
  • 264445053596991498 - Top.gg
  • any guild owned by a user with the role <@&767389896133443625> in this server.

Any other guild claiming to be affiliated with Top.gg's verification is very likely false.

long ferry
#

well one main one, your bot might be invited to another guild owned by anyone in this server with the bot reviewers role

#

incase it requires special testing like being owner etc

random plume
#

White screen , any fix for it

long ferry
#

refresh cache

coral reef
#

refresh

random plume
#

Did several times but alright

old sparrow
random plume
#

Shows my profile for 1 second

long ferry
#

@faint goblet doesn't seem like I'm able to reproduce it

faint goblet
random plume
#

And back to white screen

long ferry
old sparrow
#

now lets wait another 7 days

long ferry
#

does the main page of top.gg load for you?

faint goblet
#

okay. something worked at me but anyways - announcements are bugged af for 2 days :/

random plume
#

Yeap

#

Only main page

faint goblet
#

refresh page @random plume

random plume
#

Not beta

#

Only dark theme

long ferry
#

Can you separately open the site on your browser rather than in-app discord?

#

See if that works

spark otter
long ferry
#

you require a verified email to add bots to your server

faint goblet
random plume
#

So yea

long ferry
#

any adblocker you're using?

random plume
#

None

#

No extension too

long ferry
#

Wifi / data blocking anything like ads?

#

and what happens if you just decide to turn on beta? does that fix it?

random plume
#

Lemme try

#

Can't enable beta

#

Not even the Toggling

long ferry
#

then something on your browser is blocking something on top.ggs end

#

can you fully clear the site data on top.gg and see if that resolves it

old sparrow
#

and how do i re-apply please?

random plume
#

Alright lemme do it

long ferry
#

Resubmit your bot like before

cobalt sleet
old sparrow
#

thanks

old sparrow
long ferry
#

which is?

old sparrow
long ferry
#

refresh

old sparrow
#

still same

coral reef
#

refresh cache

#

ctrl + f5

faint goblet
#

or ctrl+shift+r

old sparrow
#

well now

#

i have a infinite loop when trying to login with discord cry

hidden rootBOT
#

@old sparrow

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

faint goblet
#

refresh after login. and check pins btw

old sparrow
#

ok ty

faint goblet
#

=]

long ferry
#

hijacking time, warning

old sparrow
#

seems there is nothing to help me in the pins

long ferry
cobalt sleet
long ferry
#

smh

#

sorry nekomaki

old sparrow
#

i'm just gonna try to refresh cache zgain

cobalt sleet
#

It had to be done

long ferry
old sparrow
#

ok i'll do that then

#

have a nice evening

long ferry
spark otter
#

I cannot add bots

long ferry
#

What exactly is the issue

spark otter
#

Whenever I complete bot authorization the page where it shows I will add that bot on which server shows again and again.

#

Do you understand?

#

???

long ferry
#

logout and back in

#

read pins

spark otter
#

Ok

sturdy swan
#

So im like trying to add my server to the listing and when ever I go to the auth link and do the auth it just reloads the auth page

spark otter
#

It shows this : /

cobalt sleet
hidden rootBOT
#

@spark otter

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

hidden rootBOT
#

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

spark otter
#

Ok : )

sturdy swan
#

Im already logged in

#

Im trying to add my server to the listing

cobalt sleet
#

Try clearing your browser cache and cookies and trying again

sturdy swan
#

Already did

#

twice

cobalt sleet
#

Or try a different browser?

sturdy swan
#

Alright

cobalt sleet
#

If that doesn't work it's related to the current site issues in the pins.

sturdy swan
eternal path
#

Someone advertised to me via DM, is it forbidden, can I report it?

long ferry
cobalt sleet
sturdy swan
#

Alrighty, Any-idea how long it takes?

cobalt sleet
#

No ETA for a fix on any site issues right now.

sturdy swan
#

Alright

glossy girder
#

mee bot not welcoming members any problem?

coral reef
#

dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

glossy girder
#

any help

zinc oracle
#

Wrong server

long ferry
#

see above

coral reef
#

read the message please

glossy girder
#

already invited

#

but today i chnage some setings

#

what i should to do now

coral reef
#

once again, read the full message

long ferry
#

again see above you're in the wrong server

sturdy swan
#

Refresh data don't works?

coral reef
#

dblrefreshdata

hidden rootBOT
#

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

sturdy swan
#

Yes i know

coral reef
#

It shouldn't have any issues atm

sturdy swan
#

But idk it is don't updating logo and name, i changhed it

coral reef
#

You may have to clear cache first

steady finch
#

Can I have your bot id?

#

I'll try refreshing it for you

sturdy swan
#

One ssc

coral reef
#

It's a cache thing taf

#

ctrl +f5

steady finch
#

oh

sturdy swan
loud musk
#

garfield

coral reef
#

do ctrl +f5 @sturdy swan

sturdy swan
coral reef
#

Okay

#

The issue is your cache not updating the info automatically for you

sturdy swan
#

Im not at the pc now

coral reef
#

all good

steady finch
sturdy swan
#

New

steady finch
#

Then it's caching

sturdy swan
#

Okk

#

Thanks guys!

steady finch
#

Npp

coral reef
#

Np

mighty saffron
#

How long It takes to y'all to verify a bot?

coral reef
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Hello

#

Pls speak turkish for supporter

lusty furnace
#

hi there! i wanted to submit my bot on the site, i filled all the fields required, but when i press submit, nothing happens
shouldn't it send a message like "Your request has been sent!" ?

sturdy swan
#

hello so my server isn’t showing on add server list

#

@worldly viper dev i joined this where i show ask

coral reef
hidden rootBOT
#

@lusty furnace

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

sturdy swan
#

i own the server

coral reef
#

Press the refresh servers button

sturdy swan
#

done that

coral reef
#

It's not on there?

sturdy swan
#

yep

coral reef
#

Try refreshing

#

logging out and back in to resync your oauth flow

sturdy swan
#

done it’s been some days since it isn’t working

#

been trying every day

coral reef
#

Is DSL in your server?

sturdy swan
#

wait if it was a server before but changed mames should i look for old erver

coral reef
#

Has it already been listed on top.gg?

sturdy swan
#

nope

coral reef
#

Is it one of these?

grim brook
#

how do u turn off beta mode

long ferry
#

scrolling down to the bottom of the page and using the beta feature switch

grim brook
#

not there

coral reef
#

All the way to the bottom

grim brook
long ferry
#

make sure you're logged in

grim brook
#

i am

sturdy swan
coral reef
#

Refresh

#

Hm

grim brook
#

still not there

coral reef
#

clear your cookies for the site

lusty furnace
# coral reef dblissues

hm, looks like nothing helps
i tried logging out and logged back in, it doesn't let me to that either

grim brook
coral reef
lusty furnace
#

alright, thank you

long ferry
#

Guess it isn't visible on desktop sometimes either, if all fails, use a cookie editor and change the betaOptIn value

grim brook
#

now i cant log back in lol

coral reef
#

dblpins

hidden rootBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

grim brook
#

ok ty

#

all fixed now

coral reef
#

np

long ferry
past crescent
#

What is the average wait of bot reviews currently?

long ferry
hidden rootBOT
#

@past crescent

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

past crescent
#

Thanks, are bot reviewer applications currently open?

coral reef
#

Yes

sturdy swan
#

how i publish my server

coral reef
past crescent
#

How long does it take for bot reviewer applications to be reviewed as apparently I have applied but heard nothing back telling me it was a few months ago?

coral reef
#

You'll only hear back if you are accepted

#

And it can take up to a few months depending on when the last wave of brs was

sturdy swan
#

is the bot not working bc it isn’t letting me do !d bump

coral reef
#

dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

coral reef
#

We are not support for disboard

sturdy swan
#

but that’s your not tho…

coral reef
#

no, it isn't

sturdy swan
#

but i added from the link bruh

coral reef
#

doesn't mean it is "ours"

#

Use there support server

sturdy swan
#

but i added from the website

coral reef
#

Look at the image

long ferry
#

whats the bot name

coral reef
#

Click the button shown

#

Disboard @long ferry

long ferry
#

not us

past crescent
long ferry
sturdy swan
#

what’s your bot invite then

coral reef
#

We only have DSL as a public bot which is used from the website.

long ferry
past crescent
sturdy swan
#

ik u don’t understand me do u

coral reef
#

We cannot help you with disboard

long ferry
#

We do understand you

sturdy swan
#

bruh i ik u both do

long ferry
#

You're on the wrong support server and cannot help you with a bot that is owned by a competitor

sturdy swan
#

bro

lusty furnace
#

where do i see my bot on the site if it's still in approval ?

sturdy swan
#

i am asking for your bot bc i added the wrong 1

coral reef
#

What are you asking then

coral reef
sturdy swan
#

it isn’t loading

sturdy swan
#

thanks

#

worked

past crescent
coral reef
#

The issue has been handled

#

Disboard wasn't what he was asking for

cinder rose
coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

sturdy swan
#

it isn’t working still

coral reef
#

what are you trying to do

sturdy swan
#

doesn’t respond

coral reef
#

That is a disboard command

#

not dsl

sturdy swan
#

what is your command

coral reef
#

we don't have commands.

sturdy swan
#

oh

coral reef
#

-ping is the only one

small lanternBOT
#

Pong!

coral reef
#

It is all done from the site

sturdy swan
#

so no bump

coral reef
#

nmo

#

no

#

And Dev told you that aswell from the looks of it in your screenshot

sturdy swan
#

ok

#

u know dev?

coral reef
#

Yes

sturdy swan
#

o- how

coral reef
#

He's a bot reviewer

sturdy swan
#

oh nice he my friend

lusty furnace
#

where do i see my projects if they're not approved yet?

coral reef
#

you can go to your user page while logged in

lusty furnace
#

well, i am but it tells me i don't have any projects yet, even tho i managed to submit the bot and edited something

coral reef
lusty furnace
#

yep, i'm dumb

coral reef
#

Heres the link to your bot if your trying to look at it

lusty furnace
#

that's what i've been trying
thank you

coral reef
#

np

past crescent
#

Do servers require review?

coral reef
#

No

past crescent
#

Okay why does my server state not published?

coral reef
#

you haven't published it yet

past crescent
#

I made a dumb move 😂 forgot to save my description

coral reef
past crescent
#

How do I publish as it still says not published

long ferry
#

editing it doesn't publish it either?

past crescent
#

No it is published took a while to update but when I search it I cant find it?

long ferry
#

read pins about that

past crescent
#

Ahhhhh known issue okay!

long ferry
#

did they receive a invite?

past crescent
#

How do I get my API token for my bot to integrate to the site?

long ferry
#

bot page settings -> webhooks

past crescent
long ferry
#

until approved yes

past crescent
#

Alright. Thank you!

sturdy swan
#

hello

#

how i get webhook link

#

to make a voting system

stoic kiln
#

Hello, I want a protection bot for my server

coral reef
coral reef
hidden rootBOT
#

@stoic kiln

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

old sparrow
#

am i the only one that cant login? (after login with discord doesnt change anything)

coral reef
#

dblpins

hidden rootBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

stoic kiln
coral reef
#

We aren't going to be able to provide you with the bot here, your gonna have to search for it yourself

old sparrow
coral reef
#

np

old sparrow
#

but then i have an other questionblobpain

coral reef
#

How may I help

old sparrow
#

my bot got refused because the bot leave the verif server since there were to many other bot in (a security for discord verification) then i contacted the persona that did the review telling him i wasnt aware that the test where made in a diferent server but that i did whitelisted the server now and he told me to re-apply, then when i wanted to re-aply it told me the bot was already submitted (even after refreshing cache etc) and now i saw in my bot logs that someone re-invited the bot in the server again

#

so basically i would just want to know

#

at which point am i

coral reef
#

Your going to have to wait a bit to re-apply

#

So it will fix itself

old sparrow
coral reef
#

Whats the bots ID

old sparrow
#

812821181018275840

coral reef
#

Seems to have been accidental

old sparrow
#

ok thanks, and how much time do you think i need to wait to re-apply?

#

cause it has already been a few hours

coral reef
#

I don't know particularly

old sparrow
#

ok

#

then i'll jsut wait and see

#

thanks for your help

coral reef
#

np

craggy flume
#

Hey I had added my bot but it is not shown in my list but it says that it has already been added when I try to add it again.

coral reef
#

Because your bot is currently in queue, you cannot add it again

craggy flume
#

Yes but it is not displayed in my projects....

coral reef
#

Because it isn't approved

pliant mauve
#

do you mean your profile?

craggy flume
coral reef
pliant mauve
#

yea, it has to be approved first

coral reef
#

Heres your bots link

craggy flume
#

ah thanks

craggy flume
coral reef
#

np

nimble forge
#

How do I make top.gg votes for my bot to use commands

hidden rootBOT
#

cross I couldn't find that bot listed on our site! It may not have been approved yet

coral reef
analog ridge
#

when i vote im not getting my prizes what do i do

coral reef
#

dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

analog ridge
coral reef
#

Wrong server to ask in

#

Ask in the bots support server

brave mesa
long ferry
#

Refresh

brave mesa
#

it worked

deep swan
#

hello can someone help me with this error i have?

#
discord.ext.commands.errors.CommandInvokeError: Command raised an exception: FileNotFoundError: [Errno 2] No such file or directory: '/home/runner/Server-Shield-Bot-Code/cogs\\..\\json\\data.json'
#

I know this means there is no data.json

#

but i have it though

pliant mauve
grand ravine
#

/cogs\\.. \\json wtf?

sturdy swan
#

AAAAAAAAAAA

#

IM VERY HAPPY!

#

THX AVERYONEEEEEEEE

#

THX

#

IM HAPPY!!!!

grand ravine
#

Ok buddy, chill

sturdy swan
#

IM HAPPY! THX EVERYONE, THX TO BOT REVIEWERS!

fluid rapids
#

One message removed from a suspended account.

#

One message removed from a suspended account.

ruby swift
#

How do I edit my bot I don't know how

sturdy swan
#

code.

surreal swallow
#

can someone tell me more about auctions?

coral reef
#

dblauctions

hidden rootBOT
coral reef
ruby swift
#

I figured it out but thanks

#

But for some reason Is dose not show up for my projects

#

Mabey because it not verified on the site yet or is it something eals

somber sonnet
#

What is the !d bump bots name?

ruby swift
#

Umm Disbord I think

somber sonnet
#

Thank you

surreal swallow
#

how will i know if my server gets selected from the auction?

somber sonnet
#

Auction?

surreal swallow
#

yup

sharp narwhal
#

You will get a DM.

surreal swallow
#

usually when do they select the winner?

sharp narwhal
#

What do you mean a winner?

surreal swallow
#

like the auction winner

sharp narwhal
#

Are you referring to getting auctions access or actually using auctions?

#

If you mean using auctions then you get an email (sometimes). Otherwise it will be on your auctions dashboard when it ends if you won.

surreal swallow
#

when i click the advertise on top.gg

#

oh yes the require auction access

sharp narwhal
#

dbl auctions

hidden rootBOT
surreal swallow
#

so when i click submit im basically done?

coral reef
#

Yes

surreal swallow
#

and if i win they will send me dm?

sharp narwhal
#

If you are given access you get a DM.

surreal swallow
#

what does giving access do?

sharp narwhal
#

If you win an auction you get an email (when it works) and it shows on your auctions dashboard.

#

You have to be given access in order to bid in auctions.

#

You will also have a role here, see my roles for an example

surreal swallow
#

so basically, i will get access to auction if they approve?

coral reef
#

Yes

surreal swallow
#

alright thank

#

thanks*

coral reef
#

np

sturdy swan
#

I want to delwte sparky bot

#

I have deleted from application

#

But not from top gg

#

And option is also not showning

#

@cobalt sleet

coral reef
#

Are you logged in?

sturdy swan
#

can you tell me how much time it takes a bot to be verified on top.gg

coral reef
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

coral reef
#

Email

#

all good

acoustic phoenix
coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

balmy adder
#

Yes! my bot was approved 😄

lethal wyvern
#

guys

#

i want to invite chikettobot

#

i cant find him

sturdy swan
lethal wyvern
#

tho

cyan summit
#

I do have question

#

Is there an idiots guide for Reaction Roles bot?

kind eagle
cyan summit
#

I looked for correct server, having trouble

winter walrus
hidden rootBOT
#

@cyan summit

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

weak flint
#

how much time discord takes to approve the bot as i have applied for new bot it say you are in queue

hidden rootBOT
#

@weak flint

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

winter walrus
#

If its for top.gg, the above embed explains it.
For discord, it might be better to ask in the discord developers server

supple ridge
#

Is there a channel if someone needed a bot made for their server (can discuss pricing obv)?
Or is this something that's not available in this discord?

worldly viper
#

@sturdy swan Please open your DMs so I can contact you about your bot 🙂

subtle whale
#

when my bot will get approved

winter walrus
hidden rootBOT
#

@subtle whale

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

@winter walrus i need help

winter walrus
#

Just ask

sturdy swan
#

@winter walrus how i check that in hkw much my bot is there means total no.

#

My bot is therd

#

There

winter walrus
#

I don't understand, could you explain clearly please?

sturdy swan
winter walrus
subtle whale
sturdy swan
#

In how many server it go then it get verified

#

dbl verify

#

@winter walrus tell

wintry knoll
sturdy swan
#

@wintry knoll check dns

winter walrus
# sturdy swan <@637194463185469467> tell

For top.gg verification, the embed describes all the information you need to know.
For discord verification, this is the wrong server to seek for help. You can find help for that at discord developers server

plucky mauve
#

I am not able to add my server into top.gg

#

Anyone help me

#

dbl help

junior zinc
junior zinc
junior zinc
zenith elbow
#

how do you get these

sudden light
#

what is Use Widgets in your website

sage ember
#

i submit my bot

#

but my bot is not showing

wintry knoll
#

@sudden light they can be used like this

sudden light
#

ohh

#

what should i type there

wintry knoll
#

means?

pliant mauve
sudden light
#

and what is this

pliant mauve
wintry knoll
sudden light
#

oh

pliant mauve
sage ember
sudden light
#

ok

sage ember
#

for help

zenith elbow
wintry knoll
# zenith elbow how do you get these
  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
#
  • They cant be withdrawn in your bank because they are not actual money
zenith elbow
#

Got it

#

5 more to 100 votes :D

#

Thankx

wintry knoll
#

np

stone grove
#

Was there something in #logs, got pinged there 👀

wintry knoll
sudden light
#

this is akinator top.gg , it has a cool background, so how can i do this in my bot

sudden light
#

ohh

tropic heart
#

anyone help me pls its a valid url

pliant mauve
#

dbl issues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

pliant mauve
#

》》Potential Fix: This can be avoided by submitting the bot first without adding the Support URL, then editing it in afterwards.

pliant mauve
#

no worries :)

flat fossil
#

I can't add my server to top gg for some reason when I clicked the button it showed me this

pliant mauve
#

Its an issue right now.

flat fossil
#

Oh

#

Okay

tropic heart
#

hey can i make my markdown more long ? because my markdown now so ugly

#

here

#

can i make commands more long and usage more short ?

pliant mauve
#

Its up to you, as long as it's more than 300 characters.

livid glacier
#

you can include <style> tags in your description as well as most safe html tags

tropic heart
#

ok

sturdy swan
#

Waht is wrong ?

livid glacier
#

is that for the server invite field?

#

if it is, you currently have to submit the bot without a support invite then edit and add it in afterwards

sturdy swan
#

any luck on the site error?

trail crown
sturdy swan
#

?

#

Why is this coming

sturdy swan
sturdy swan
#

Idk atleast that’s what I was told

#

Just gotta wait until it gets fixed to add your server

#

where can we see that our bot notification is here

livid glacier
#

do you mean when your bot is approved/declined?

sturdy swan
#

yea

livid glacier
#

you'll get a dm from @hidden root

#

if it's declined you'll also get a ping in #mod-logs

tropic heart
#

can i use html to long description ?

livid glacier
#

you can use most html elements yes

#

the only one i know you absolutely cannot use is script

tropic heart
#

but in the preview top.gg so weird

#

this is in the html online preview

livid glacier
#

top.gg applies its own CSS rules to your html elements

#

you can override them with a script tag in your description

#

i mean style

tropic heart
young lodge
#

How can i become a bot reviewer?

livid glacier
young lodge
#

Thx

young lodge
livid glacier
#

being fluent in english is a requirement for applying

tropic heart
#

where i can find my bot to edit after i submited my bot ?

livid glacier
#

it'll be on your profile page if you click your name in the top corner

tropic heart
#

i didnt see it

#

..

cobalt sleet
#

Go to https://top.gg/bot/BOT_ID

tropic heart
sturdy swan
#

This Is appening from 5 days

#

The remindme android Button is broken i think

#

Because It works on pc

cobalt sleet
#

You may need to refresh the page or clear your cache.

atomic drum
#

Why there is no vote button

cobalt sleet
#

Try clearing your browser cache and logging out and back in again.

atomic drum
#

But how to clear browser cache?

cobalt sleet
#

Also make sure you don't have an ad blocker

atomic drum
#

No

cobalt sleet
#

Dbl cacheclear

hidden rootBOT
atomic drum
#

Yo thank you bro

#

I did it

cobalt sleet
#

No problem! dog_Happy

fickle gust
#

where do i add the link to my server?

cobalt sleet
fickle gust
cobalt sleet
#

Dbl issues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

sturdy swan
#

Bye

jade lance
#

Ho long do I have to wait for approval?

cobalt sleet
hidden rootBOT
#

@jade lance

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

jade lance
cobalt sleet
#

Read the message

jade lance
#

Ok

#

Oh

#

That men's I have to wait more

jade lance
#

It is so difficult for me

#

😔

cobalt sleet
hidden rootBOT
#

@jade lance

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

feral ingot
twin crow
#

My bot was approved. I reapplied because I deleted it. Will it be reviewed soon?

cobalt sleet
#

We don't recommend that either. Hiring a stranger through Discord has no buyer protection.

jade lance
#

I coded my bot but I don't know how to create a economy bot

cobalt sleet
feral ingot
jade lance
hidden rootBOT
#

@twin crow

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

jade lance
#

I am too gg supporter

cobalt sleet
#

If you thought he was asking me if I'd do it for free I find the question even funnier.

jade lance
#

So,.
Who will review my bot?

cobalt sleet
hidden rootBOT
odd heron
#

can we add multiple bots at the same?

jade lance
#

This my bot

cobalt sleet
odd heron
#

like my before bot was declined so can i add another one?