support

[misty rivet]

accounts

[wintry knoll]

ez money ngl

[misty rivet]

ye

[grand ravine]

not support topic anymore tho

[wintry knoll]

just dont talk here now

[obsidian vale]

Hmm ok..

[misty rivet]

if they ever added it back they would revamp the badge

and give it to owners of the bot

[long ferry]

though not related to #support

feel free to use #general instead

[misty rivet]

wait im in support

HUHHHHH

hold up

[wanton geyser]

anyone know why my team isnt creating?

[silent cypress]

@long ferry pls?

[long ferry]

iirc server webhooks have issues atm

vote with an actual vote

or use a request maker to test it

[silent cypress]

ah- no EST for fixing it?

[long ferry]

nope

[worldly pond]

Any idea why this error comes?

[long ferry]

refresh and try again

cc @tacit zodiac

[fallow temple]

👋

[sand parcel]

This error?

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[quaint moon]

bro same idk when they gonna fix it

its been 4 days like comeonn

fix it already

[kind eagle]

There are some bugs that's been here for months

[cyan cloak]

Why can't I vote?

[long ferry]

Please understand that these are not the only issues present at current times, the dev is already working on other issues that cause top.gg to be less usable. We ask you to be patient during these times

[sturdy swan]

Can I apply for the Bot Reviewers

[kind eagle]

#announcements

[sturdy swan]

where is the logs channel?

[sturdy swan]

it’s hidden at the moment

[long ferry]

refer to the pins in #general

[lucid tusk]

can u tell me where is bot logs channel?

[long ferry]

read the pins in general

then you know

[acoustic cape]

hello it's normal I can't connect ?

[long ferry]

Can you elaborate

[acoustic cape]

on the main page I am not logged in but on the page of my bot for example I am logged in

on some pages I am connected and other I must connect

[stoic socket]

Check pinned message

** TEMPORARY SOLUTION TO THE CURRENT LOGIN ISSUES**

How to login:
Login as usual. When it redirects you back to the top.gg website and prompts you to log in again, just refresh the page instead. You should now be logged in.

How to logout:
Same as login. Click logout and then refresh the page. You should now be logged out.

[acoustic cape]

ok thx

[orchid dove]

Hello,
for a while I do not get the voter role when I vote for this bot https://top.gg/bot/783772765962240022/vote
Are there any issues with the voting rewards?

[coral reef]

that would be a issue with the bot, not us

[autumn obsidian]

I got pinged 3 times in logs, did my bot get approved?

[midnight knoll]

How can I delete my server from top.gg

[long ferry]

read pins in #general

[cobalt sleet]

Add /delete to your server page URL and follow the instructions

[autumn obsidian]

Ahh I see, so how will I know if it goes up?

[unkempt flicker]

I just saw something about a top.gg giveaway on the site how do I check how many entries I’ve done?

[long ferry]

top.gg giveaway? We don't have any giveaways

[unkempt flicker]

uhm

[long ferry]

Where have you seen that?

[unkempt flicker]

must’ve been a server giveaway then

[burnt coral]

What happened with #logs ?

[unkempt flicker]

It said like if you invite one bot from the list, join a server on the list etc you get a entry

[sturdy swan]

#general

[unkempt flicker]

I was confused as well lol abt the giveaway thing it said

I’ll just ignore it then

[deft linden]

i'm trying to delete my bot but when i go to /delete it returns 404

but the bot is still visible on the site

uhhh what do i do about this

[cobalt sleet]

Clear your cache

[ornate wave]

I was pinged?

[deft linden]

ah ok thank you

[coral reef]

read the pin in general

[long ferry]

Yeah doubt that's on our end, could you tell me where exactly you're encountering it

[unkempt flicker]

I should’ve took a screenshot but unfortunately I don’t remember

It was weird though because it said if you invited a bot from the list/joined a server from that list then you get a entry so idk

[long ferry]

Yeah highly doubt that's associated with us

[unkempt flicker]

super weird idk

[cobalt sleet]

I think you're getting us mixed up with discords.com.

[unkempt flicker]

I don’t think so unless top.gg linked me to that site

it’s fine

I don’t wanna continue bothering y’all with this

[deft linden]

im trying to edit one of my servers that i added to the site but it returns a 500

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[lucid matrix]

Hi
Just a question
2 days ago I apply for bot reviewers
How long it takes to receive a answer ?

[long ferry]

you will be contacted by a community manager if you were accepted

there's no actual time when you will receive an answer

[lucid matrix]

Ok thanks

[hard marsh]

What permissions for each "role" has?

E.g - What perms does admin have access to? Same for the other 2 roles listed.

[sturdy swan]

even though #Logs is closd am i still able to add a bot to top.gg

@long ferry

[long ferry]

Yup that's normal

why would be lock bot submission because of our logs

[hard marsh]

@long ferry Mind helping if possible?

[long ferry]

Admin - everything
Moderator - Reviews
Viewer - none, just a team member

[sturdy swan]

I lost access to an account that owned a bot on top.gg, what's the process to get the ownership transferred?

[daring tree]

Hello, I allow myself to ask you a question about mail answer, what is the duration for an answer, it is fast ?

[coral reef]

it varies depending on the support you need

[coral reef]

email [e-mail] or dm a moderator

[past flame]

Hello. I own a bot account which was previously owned by another user, whom submitted a bot to top.gg, how would I go about removing the old top.gg profile for the bot?

[long ferry]

Tell that previous owner to remove it

[coral reef]

^

[manic mountain]

Ping in #logs 🤔

[past flame]

Thanks

[long ferry]

read pins in #general

[manic mountain]

Okay

[lilac notch]

Please check my Bot. A long time has passed 🥲

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[long ferry]

3 days

[lilac notch]

This is the 5th time I have applied

[long ferry]

Still does not change the duration of the approval times

[lilac notch]

Okay, thank you for your kindness

[silver cove]

hola descargue los bot de SLP Y AXS Y ETH pero me salen en una moneda y quisiera solocarla en USD como se hace.. me ayudan porfavor??

[long ferry]

dblwrongserver

[hidden root]

@silver cove

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[honest pawn]

Anyone else getting error 500 when you try join server?

Also whats error 500

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[honest pawn]

Ehjyes

[coral reef]

https://http.cat/500

[honest pawn]

Edxbk

[coral reef]

Don't spam

[honest pawn]

Tf did I try to say lol

[warm fog]

I can't login to the site. I go to the Discord login page, click 'Authorize', and I'm not logged in. Is this a known issue?

[coral reef]

dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[warm fog]

Oh, sorry!

[coral reef]

all good

[sturdy swan]

je suis français et j'ai besoins d'aide

[cobalt sleet]

Quel est le problème ?

[sturdy swan]

Hi i have a big problem , my kdbot is offline (bug) and i cant type anything... what i can do?

[coral reef]

#development for coding problems

[long ferry]

more a

dblwrongserver tbh

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[coral reef]

oh, oopsie

[silent cave]

uhhh WELP PLS I CANT VOTE IN POKETO AND SOCCER GURU IT SAYS OH NO! SOMETHING WENT WRONGGGGG

ANYONE HELP

[long ferry]

refresh your browser, logout and back in

also, please keep low with the caps

[silent cave]

ok

[silent cave]

my acc?

logout of my account?

[cobalt sleet]

Yes

[long ferry]

on top.gg

not discord

[cobalt sleet]

On top.gg

[silent cave]

but i dont know my password

[silent cave]

ohhhh

[cobalt sleet]

It's your Discord account

[silent cave]

ok

wait

[cobalt sleet]

You log into top.gg using your Discord account

[round mesa]

I applied for auctions 26 days ago and when I click Advertise I get that (btw I get it from the first day of applying) should I reapply or not?

[cobalt sleet]

Just be patient. It takes a while to get reviewed.

[silent cave]

how do i logout?

[cobalt sleet]

https://top.gg/logout

[long ferry]

press the logout button ontop of your page / press your profile, then logout

or that

[round mesa]

I understand that my question is it normal to get "Request Auctions Access" even if I applied

[cobalt sleet]

I believe so yes

[round mesa]

ok thanks for helping

[silent cave]

i did that now?

[cobalt sleet]

No problem!

[cobalt sleet]

Clear your browser's cache

Dbl cacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[silent cave]

ok

but will it do something to my laptop?

[cobalt sleet]

No it'll just clear your browser's cache.

[silent cave]

ok

ok done that noow?

[cobalt sleet]

Browser cache is basically files websites store on your computer to avoid downloading them every time you load a page. It's fine to clear it.

[cobalt sleet]

Log back in

[silent cave]

ok

[silent cave]

sooo when i vote it will show login i should press that?

[cobalt sleet]

If you find you're still logged out after logging in, just refresh the page

[keen estuary]

Hello, kinda new here, we’ll since yesterday. I was on top.gg website and wanted to add a server I’m creating. But when I click on the add your server page, it comes up with an error message

[cobalt sleet]

Yes

[silent cave]

ohh ok

[cobalt sleet]

Click login, then refresh the vote page and click vote

[cobalt sleet]

Dbl issues

[hidden root]

@keen estuary

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[silent cave]

ohhhh

@cobalt sleet still not working

p!v

[cobalt sleet]

Send me a screenshot

[silent cave]

uhh ok

[keen estuary]

Don’t see pinned messages, maybe I need to be on pc.

[silent cave]

here @cobalt sleet

[cobalt sleet]

That's a known issue right now. Nothing you can do about it. Maybe try another browser?

[silent cave]

ok

[cobalt sleet]

Wait did you try refreshing that page after logging back in @silent cave?

[silent cave]

no

[cobalt sleet]

Well I asked you to

[silent cave]

sryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

[cobalt sleet]

^

[silent cave]

tried but still not working

[cobalt sleet]

Ok try another browser then or incognito mode.

[silent cave]

ok

[silent cave]

tried incognito but did not work

[silent cave]

nonoon i meant

i dont know my password and its saying invalid password and email

soo yea

[cobalt sleet]

Well those are your Discord login details it's asking for

[silent cave]

anddddd i forgot them

[cobalt sleet]

You log into top.gg through Discord

Well we can't help you with that

[silent cave]

ok

hmmm i will try tomroww

byeee

[sudden dune]

??

[long ferry]

try disabling your adblocker

[sudden dune]

it worked but thats weird because before that i voted for another bot with adblocker on

[long ferry]

yeah that's weird, should work with adblocker aswell though

[slim terrace]

i cant loginn

[long ferry]

see the pinned messages

[slim terrace]

ah

ok

[cold inlet]

When your bot get verify do you get message on priv or somebody just tag you?

[winter walrus]

@hidden root will DM you

[cold inlet]

Ok and.. are the Bots that speak different languages supported on verifying?

[winter walrus]

Yes

[cold inlet]

Kk thx 🙂

[sturdy swan]

if #logs are down can i still submit a bot?

or do i have too wait

[winter walrus]

You can submit the bot. It won't affect our queue process

[sturdy swan]

ok

ty

[placid salmon]

Hey there, wondering when a fix for the 500 error on server pages will be fixed. Two of my servers are affected.

284447205358829570
512878797440155653

[limpid shadow]

A fix is ready for this

Will go out later tomorrow

[placid salmon]

Alright ty.

[scarlet epoch]

Where can I report a (suspected) bug on the site?

[coral reef]

#502193464054644737 message

[scarlet epoch]

Thanks!

[coral reef]

Np

[silk comet]

Can anybody tell me why I am being pinged from the logs channel?

[long ferry]

read pins in #general

[silk comet]

Oh

thank you.

[slender raven]

I can't re-apply with my bot??

[stoic vale]

how long does it take for bots to get approved in tops.gg

[slender raven]

why is your site throwing me away??

[long ferry]

you can reapply

not sure what you mean

[long ferry]

dblupto

[hidden root]

@stoic vale

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[slender raven]

I can't apply

[long ferry]

why not

[slender raven]

Your site is kicking me out

[long ferry]

read pins

[slender raven]

Stuck on accessing my account screen

I can't add my bot again

[long ferry]

show a screenshot

[slender raven]

I press this it refreshes it stays on the screen

@long ferry

[long ferry]

Read the pins

[slender raven]

I do not understand?

[long ferry]

Read the pinned messages on how to resolve the issue

The last message

[slender raven]

I looked, no matter what I do, I can't reach the place to apply. @long ferry

[long ferry]

Login, then refresh the site

You need to resubmit your bot

[slender raven]

I can not send

[long ferry]

Why not

[slender raven]

I click on add bot

It is not happening

[long ferry]

Doesn't help much

Screenshot what you see

[slender raven]

Getting stuck on accessing my account

[long ferry]

What happens then?

[slender raven]

Click on add bot

But it's stuck on accessing my account

[long ferry]

You are already logged in

As you can see by your avatar there

[slender raven]

Yes I can't reapply for my bot

[long ferry]

but why not

It doesn't help much how you're explaining it, I can't really help otherwise

[slender raven]

@long ferry The link of the place where I will apply for my bot again?

[long ferry]

https://top.gg/bot/new

[slender raven]

It doesn't work, unfortunately it's stuck on accessing your account sorry :( good night

[long ferry]

It still does not help what you mean with "accessing your account"

works perfectly after following the steps in the pinned message

[mighty dagger]

guys

how much time to verify bot?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[mighty dagger]

bruh

[hollow igloo]

I can't add my rickroll server to top.gg
it says I need to have at least one tag even though I have 2 already

[tropic needle]

So I kicked DSL out of my server, for some reason. it still says that I should Manage him in existing servers even though I kicked him. and whenever I try to click and edit my server, its says Error 500.

[hollow igloo]

Hey, let's rename this channel to #complaint-dump

[long ferry]

Valid tags

[long ferry]

dblissues

[hidden root]

@tropic needle

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[hollow igloo]

wha

[hollow igloo]

what

[long ferry]

Screenshot your tags

[hollow igloo]

Okay

hold on
I just picked some random tag suggestions and it worked

oh wair

[long ferry]

then the previous tags you provided were not valid

as creating tags is not functional

[hidden oak]

are the auction access applications being reviewed? it's kind of been 1 month

[coral reef]

Yes, it takes longer than bot applications

[hidden oak]

alright

[urban sleet]

hi

[ornate tinsel]

just saying I've been using topgg for over a year and most the bugs havent been fixed

The teams have never worked

[autumn obsidian]

If there’s no logs channel, how will I know if my bot had been accepted?

[winter walrus]

You will get a DM from @hidden root

[autumn obsidian]

Okay thanks

[modern forum]

Hey, will I get my vote credits this year?

This month*

[lament fiber]

@cobalt sleet

[winter walrus]

Please use #general / #memes-and-media channels

[past moat]

Hey i need some help

I want to add my server to top.gg

But when i click on add your server

It doesnt open any site

It says 500 not found

[urban sleet]

hey
i submitted my bot, it is in review. how times take to complete?

[hollow trellis]

check the pins

[winter walrus]

dbl upto

[hidden root]

@urban sleet

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[past moat]

Bro

When can i add my server

Im not able to add it

On mobile site not opening

On laptop it isnt authorizing

I authorize then again it asks for authorization

And it doesnt authorize

Someone pls help

[winter walrus]

If you are speaking about login issue, please check the pinned messages in this channel

[past moat]

When will it be fixed ;-;

I refreshed

Lemme try again

U tried

I refreshed the page when it asked to login again

But it didnt log in

[winter walrus]

If you followed the steps it should login as that works perfectly

[past moat]

It is already logged it

In

I hv to add my server

To it asks for authorize

But after authorize it again asks for authorize

I refreshed that page but still not working

My acc is already logged in

It is authorize issue

[radiant knot]

heeeey i need some support
trying to creat a webhook and its not going good!
somethink is wrong ther, icant fugure out

i insert there my **integration URL **from a specific channel
and i creat a random Auth
whats teh problem team ?
.
**i have open Dm if someone can help me **

[past moat]

Im not even able to authorize my acc on top.gg/servers/new ;-;

[gloomy shell]

you cannot use discord webhooks. you have to use your own server/host to receive requests

[gloomy shell]

read the pins pls

[radiant knot]

thats to complicate for my brain on this early time,
how do i figre out my own server / host ?

[gloomy shell]

#topgg-api

[bright badger]

Hoo

Can anyone help

@gloomy shell

[gloomy shell]

ask your question

nobody can help if you dont ask.

[bright badger]

I m not able to add my srrver

[gloomy shell]

read the third pinned message

[bright badger]

3 is only the bot one

[gloomy shell]

the one that says

current site issues

third from the top

[bright badger]

So wht can I do for that issue

@gloomy shell

[gloomy shell]

it says

if you read

the pin

https://i.imgur.com/UsPW6il.png

[bright badger]

How to clear cache

😅 😅

[gloomy shell]

dbl cacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[bright badger]

I m on mobile

[gloomy shell]

youre still using a browser

if the links above dont help you, google it

[versed silo]

What happened on #logs channel?

[gloomy shell]

its been temporarily hidden to fix a bug

[versed silo]

aight

[shy carbon]

I need help

when i try to visit my bots page it says login when i do it takes me to the home page

[bright badger]

Bro it is stopping me at authorization

Why to do

[shy carbon]

and then when i go to my bots page it keeps saying login again

[bright badger]

Same bro

I m also here for that

[gloomy shell]

read the pins

[shy carbon]

yea

[bright badger]

@shy carbon
Can u add a server check

I don't know why the site is going bad

Day by day

[shy carbon]

I need to login to edit my bots page, how do I do it?

[gloomy shell]

read

the pins

[bright badger]

@gloomy shell
Can we talk to veld

[gloomy shell]

like i said

youre free to dm him if you want.

[bright badger]

@limpid shadow

Can u help me

[gloomy shell]

i said dm him

not ping him

[past moat]

I tried clearing cache and pogging out and in

[shy carbon]

ok

[bright badger]

Dms are closed

[past moat]

Logging

[gloomy shell]

then you cant talk to him

[past moat]

But still not able to add serve

Srrver

Server

[bright badger]

@past moat me too bro

[gloomy shell]

then you will have to wait for the bug to be fixed

[past moat]

Yes

;-;

[bright badger]

Now my work had been stopped again.....
¯_(ツ)_/¯

The amari bot also got glicthed now the site

My day is going very very bad

[low prism]

Hello

I want help

;-;

I put a verify channel and a reaction role in it

[gloomy shell]

dbl wrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[low prism]

I m telling about server

Not bot

[main arch]

what the

[low prism]

Let me complete

[gloomy shell]

we dont do verify channels or reaction roles

[low prism]

Ik

Losten

[gloomy shell]

then why are you asking

[low prism]

It shows

[low prism]

One time listen

[main arch]

Uh hey! Would you mind helping me?

[low prism]

._

[main arch]

dbl issue

[gloomy shell]

your bots already in queeu myst

queue*

[main arch]

wait really?

[gloomy shell]

yes

[main arch]

can I see it?

[low prism]

It shows channel verification level is too high

[gloomy shell]

thats what it means when it says "bot is already added"

[low prism]

How can I solve this

[main arch]

It got rejected so I applied again

[gloomy shell]

this is not a top.gg issue

you do not ask here

[low prism]

Ok

And one more thing

500 error

When I add my server

[gloomy shell]

you were rejected yesterday at 6 am for me, and you reapplied yesterday at 8 am for me

you havent been rejected again

so its still in queue

[gloomy shell]

read the pins

[main arch]

Ah thank you! I appreciate your help!

Cheers Mate! Have a nice day :)

[gloomy shell]

you too

[main arch]

<3

[low prism]

Wht is the solutions @_@

[gloomy shell]

https://i.imgur.com/UsPW6il.png

[low prism]

Means

Top.gg/servers/me

[main arch]

Clear your browser Cache

[low prism]

Ok

[main arch]

It will remove the Data of your activity or the work you have done

And then try again

:)

[low prism]

I will try and come

Fone

Done*

[wise relic]

I can't add epic free games bot anyone can help me?

[gloomy shell]

are you trying to add a bot you own or invite a bot from the site to your server

[wise relic]

I trying to add a bot to my server

But when i'm open epic free game page just say 500 something wen wrong

[wise relic]

Like this

[gloomy shell]

so youre just clicking "invite" on a bots page?

[wise relic]

No

How can i clicking "invite" when i can't go to the page

[gloomy shell]

so youre trying to open a bots page

[wise relic]

Yeah

[gloomy shell]

is it an approved bot

[wise relic]

Yeah

[gloomy shell]

whats the ID

[wise relic]

https://top.gg/bot/719806770133991434

[gloomy shell]

it opens for me

try logging out and logging back in

[wise relic]

Idk i can't opens for me

[gloomy shell]

go to just https://top.gg

and log out and log back in

[wise relic]

Ok i will try

[hard crow]

is possible earn by vote servers beacause i have 0 ?

[gloomy shell]

you can earn credits through servers yes

[hard crow]

i vote more times, but still 0.00usd

[gloomy shell]

you can vote for servers, if thats what you mean

you have to get 101 votes for any credits

dbl credits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[hard crow]

okay

[wise relic]

I trying to login when i clicking authorize but still like this

Can't log in

[hard crow]

https://top.gg/login

[gloomy shell]

after you login, refresh the page and you'll be logged in

[wise relic]

Oke i will try again

[low bramble]

I'm still not able to access the voting page for one of my servers, it shows the error message

[wise relic]

I can log in now but still can open the page

[whole fulcrum]

When I login to top.gg it just logs me out back

[shy carbon]

umm I cannot edit my bots page

[gloomy shell]

all of you read the pins :)

these are all known issues

[hard crow]

go to https://top.gg/ your bot and add /edit (to url)

[shy carbon]

oh ok

[wise relic]

@gloomy shell can u help me?

I still can't open the page

[shy carbon]

thx i can edit it now

[gloomy shell]

i dont know why it wont let you open the page

heres the invite link tho https://discord.com/oauth2/authorize?client_id=719806770133991434&permissions=519360&redirect_uri=https%3A%2F%2Fepicfreegames.net%2Fcommands&scope=bot applications.commands&redirect_uri=https%3A%2F%2Fepicfreegames.net%2Fcommands.html&response_type=code

[wise relic]

But i can open other page

[gloomy shell]

ill let the dev team know

not sure what could be causing it

[wise relic]

Oke thank you

Only that page i can't open it

Thank you @gloomy shell

[gloomy shell]

youre welcome

[modern saddle]

hello

how much time for the bot to get approved

[gloomy shell]

read the pins please

[modern saddle]

ok

i mean

i have an approved bot

it took 3 months

when i aded new

it took 4 days

i added 1 more

[gloomy shell]

the pins are updated regularly

[modern saddle]

[gloomy shell]

if you read them, it will tell you the current approximate time.

because it changes

[modern saddle]

can u do -upto

[gloomy shell]

as queue changes

or i can just tell you

[modern saddle]

say

[gloomy shell]

if you know upto exists why did you even ask?

[modern saddle]

i vant do that

u are mod

u can do

[gloomy shell]

you know what it says though.

[modern saddle]

-upto

[gloomy shell]

so you know where it takes you

so why not just go there in the first place instead of wasting time asking here

:)

[modern saddle]

pls

can u just

do that command

[gloomy shell]

dbl pins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[gloomy shell]

:)

[modern saddle]

omg

there are soo many pings

just

pls

do

upto

HOW LONG ARE BOT APPROVALS?
Up to 1 WEEK OR MORE. This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot

got it

[unique trail]

im trying to update the long description of my bot and it says saved the changes but doesnt get updated why is it happening?

[lament fiber]

dbl bots @lament fiber

Dbl bot @lament fiber

Dbl bots@lament fiber

[ornate junco]

#commands

[ornate junco]

cache

[hollow mortar]

There was a ping in #logs?

[gloomy shell]

yes, due to a bug

thats why its hidden right now

[south spire]

hey i had a question, so my bot has been approved by top.gg and it is present in 6-8 servers but it is showing N/A for the server list

[ornate junco]

you have to code it in your bot

[south spire]

oh

thanks

[gloomy shell]

dbl servercount

[hidden root]

@south spire

servercount To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[gloomy shell]

lol why is servercount there at the beggining

[sturdy swan]

some stinky red name did it

[gloomy shell]

i feexed

[south spire]

is the bot id the top.gg token?

[gloomy shell]

what context

[south spire]

https://top.gg/api/bots/:bot_id/stats

[gloomy shell]

your bot id would normally be.. your bots id

[south spire]

to get bot stats you need an id

[gloomy shell]

bot_id refers to your bots id

to post stats you need an api token

[south spire]

yeah, i created one

and now do i need to write some code in my bot in order to measure the number of server the bot is in using that token?

[gloomy shell]

you arent measuring i

it*

youre posting it to top.gg

you can ask for help in #topgg-api

[fossil hedge]

roost

[spiral estuary]

I have a question I wrote it like this but officially it looks like this
is it fixed also hey how?

[hard crow]

you must convert to markdown

here easy editor (online) https://stackedit.io/app

[pliant mauve]

you can add a line break by using <br> html tag

[spiral estuary]

thanks for help guys

[pliant mauve]

[past moat]

[sturdy swan]

Where did #logs channel gone?

[raw harness]

I asked yesterday too, what is the wait time for auctions?

[pliant mauve]

refer to #general pins

[sturdy swan]

Ok

[pliant mauve]

It may take a month or longer

[sturdy swan]

@toxic zephyr

[ornate junco]

what

[sturdy swan]

I just mentioned him to send him a private message.
I did not find him on the list on the right.

[fallen phoenix]

Whenever I try to go to https://top.gg/servers/new to create a server, it always loops me in a login sequence.

[ornate junco]

check pins

[fallen phoenix]

ok

pins dont work

it still bounces me back to the discord login page

[gloomy shell]

login, refresh, then try again

[fallen phoenix]

works for login but still loops me when i try to add servers.

[fleet robin]

not sure where to say so i'll put it here but i think you have 2 instances of luca running because messages he sends are duplicated

[gloomy shell]

We know

[vital osprey]

hello I have a question :
If a deban request is refused on [e-mail], do we still receive an email?

[gloomy shell]

Yes

Were you banned from here and are waiting on an email?

[vital osprey]

I asking for a Friend and he is waiting an email

[gloomy shell]

Alright yes, they will receive an email when they are unbanned or denied.

[last vine]

Hello!

I too have a question, can I ask?

[sturdy swan]

yes you can

[willow nimbus]

Is the bot log channel deleted?

[sturdy swan]

no, hidden

[willow nimbus]

why?

[vital osprey]

Thanks, do You know how long it Can take ?

[sturdy swan]

see #general pins

[last vine]

So is discord still giving bot developers badges for developers?

[sturdy swan]

no

they dont for a year

[last vine]

for year?

[sturdy swan]

i mean its been a year since they arent giving it anymore

[gloomy shell]

dbl nobadge

[last vine]

kk Thanks

[willow nimbus]

hmm due to a bug

[vital osprey]

@gloomy shell

[gloomy shell]

It depends. A few weeks at least, maybe a month or so

[last vine]

I have submitted my bot to top.gg but again I can't see my submitted bot

can anyone help?

[cobalt sleet]

If you submitted your bot it's in the queue awaiting review.

Dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[last vine]

yeah ik that

but

[cobalt sleet]

Go to https://top.gg/bot/YOUR_BOT_ID

[last vine]

It is saying link doesn't exist

[sturdy swan]

is ther a landmine game discord bot

[willow nimbus]

lolzzz just put your bot id in to the YOUR_BOT_ID

or login to your top.gg account

[sturdy swan]

???

[ashen niche]

How do I remove my bot from top.gg

[last vine]

Thankyou and how can i delete my bot from queue is it possible?

[ashen niche]

nvm got it

[last vine]

can u explain me hot to do it!

how*

[indigo yarrow]

My bot is not currently able to auto post the server count. Is this issue on my side?

[willow nimbus]

Well you have to conact a bot reviewere or mod and tell him the reson to delete your bot and follow his steps.

[ashen niche]

top.gg/bot/{YOURBOTID}/delete

there

DONT PUT THE { }

[versed silo]

Am I allowed to add a button in to my bots page and the button redirects to rick roll yt when you click it?

[last vine]

Thanks

[ashen niche]

uhh in thelong desc ig

[willow nimbus]

deleting a bot without asking the support is bad

[last vine]

Thanks

[willow nimbus]

np

[sturdy swan]

I updated my bot profile picture but it's not showing the new profile picture. How to fix that?

[willow nimbus]

refresh data

[cobalt sleet]

dblrefreshdata

[hidden root]

@sturdy swan

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[sturdy swan]

thanks

[hasty zenith]

Is it possible for you guys to mitigate future false reviews? Guy decided that since he didn't get support in 1 second he's gonna spam fake review or something, this is for discortics

[fathom quest]

so i added my bot but i dont see it on my profile

isnt it supposed to show my bot and say that its pending or whatever

[cobalt sleet]

You're bot is in the queue awaiting approval

Dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[last vine]

How do i know when the bot is approved?

[cobalt sleet]

You'll get a DM from @hidden root

Make sure your DMs are enabled here

[last vine]

yep

[cobalt sleet]

dbldms

[hidden root]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[last vine]

@cobalt sleetWill my bot will be approved if bot is offline?

[cobalt sleet]

No

dbl zendesk bot guidelines

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines

[cobalt sleet]

I already sent you those guidelines in DMs. Please read them.

[last vine]

kk Thanks

[spiral hare]

ضيفو بتيي في الموقع

(:

[brave grotto]

Is it possible to delete a bot in which my account was hacked?

[pliant mauve]

If you can prove that bot is yours, a moderator will delete it for you.

[brave grotto]

and how do i prove?

[pliant mauve]

Thru an eval command

Running code on your bot prove you have access to that bot

[brave grotto]

I no longer have access to the bot

my bot was open source, i have access to github that is on the site, because i deprived it, can this be proof?

[cobalt sleet]

You can't even change the bot's status?

Is there an info command in the bot which lists you as the owner?

[brave grotto]

my account that was in possession of the bot was hacked

the bot is off

[cobalt sleet]

You'll have to contact Discord then and attempt to recover your account. I'm not sure access to a private repo constitutes enough proof.

[brave grotto]

I want to remove it from dbl, because apparently the guy who hacked it is using the bot to take down servers

[cobalt sleet]

Well if you can prove the bot is nuking servers you can DM a moderator with proof and explain the situation.

It's better to do that than to get your primary account banned. @brave grotto

[brave grotto]

like this?

[cobalt sleet]

You need to be able to prove it's nuking servers.

[frozen barn]

I have evidence, can I help?

[cobalt sleet]

It needs to come from them if they're asking for their bot to be removed.

But we'll take any evidence in DMs.

I can't manage this right now I'm busy but you can DM another mod and explain the situation.

[brave grotto]

okay, ty

[cobalt sleet]

DM @long ferry (ping for cc)

[brave grotto]

okay

[upbeat swan]

Can you pls check whether you have rejected my bot or it is a glitch with tog.gg

I can't see my application which I submitted

[cobalt sleet]

If your bot was declined you would be pinged in #mod-logs

Search for the bot ID there

[toxic zephyr]

i was sleeping

[upbeat swan]

Wait

[cobalt sleet]

If no ping it's in the queue

[sudden light]

can u enable rob in this server?

[long ferry]

Not actually sure if we have any control over that on dank members end, but seems more appropriate regarding the server size to keep robbing disabled

[sturdy swan]

I keep getting an error whenever I try to add my server

[cobalt sleet]

Try clearing your browser cache and cookies or use an incognito window.

[sturdy swan]

same error

[cyan sable]

The server Webhook is not working

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[cyan sable]

its not there

[sturdy swan]

h

is this updated?

I just tried /servers/me it worked

/servers/new returned status code 500

[slender hare]

cant log in to top.gg

[cobalt sleet]

"Trying to add a server" so that's a known issue

[sturdy swan]

If you reply at a comment it counts as a 1 star review

[long ferry]

Known issue

[sturdy swan]

[wind crypt]

[sturdy swan]

Are NSFW servers allowed to be listed in top.gg?

[grand ravine]

no

[south spire]

is there any way a person can earn money through top.gg

like for example i saw something related to upvotes

and i wanted to ask how many upvotes are required to start earning money

[pliant mauve]

Dbl credits

[hidden root]

@south spire

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[south spire]

thanks

[stiff plank]

how webhook vote work in heroku?

[agile badge]

Why can't I publish my server ?

[fossil lantern]

hey

I cant add my server to server list
When I click Add your server its redirect me to discord's auth page. I try auth but I cant help me please :/

@cedar wind

[wide spade]

@long ferry

[fossil lantern]

can someone help me please

[long ferry]

Please ping with context ffs

Otherwise I have no goddamn clue what you're pinging me for

[fierce smelt]

https://top.gg/servers/729919498076946463 no notification of my server going down from top.gg but the page shows absolutely nothing lol

[long ferry]

Dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[fierce smelt]

aight

[sturdy swan]

Dblissues

[long ferry]

Staff only

Read the message above

[zenith kiln]

Hey

I got this message
Can I do something that can make the process faster

My bot was offline

[sturdy swan]

no

resubmit your bot

[sharp narwhal]

Unless the decline was incorrect, you have to wait in queue again

[zenith kiln]

I mean if I resubmit will it get processed faster????

[high egret]

Getting 500 errors on the BETA at https://top.gg/bot/color-chan

[sharp narwhal]

dbl eta

rip

[zenith kiln]

Wut

[sharp narwhal]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[last hinge]

Hey everyone, where can i find info about editing and adding css to the bot page?

[sharp narwhal]

You can ask in #development

[sharp narwhal]

@zenith kiln This is the current wait time.

[zenith kiln]

K

Can I like get atleast 1 day time before my bot is like denied again

To bring my bot back online

Next time

[sharp narwhal]

I would suggest waiting to resubmit after you get the bot online.

[zenith kiln]

The main issue is that this bot is not a 24/7

So I need to boot it up like every 10hra

Hrs

[sharp narwhal]

That isn't really something we can help with. If it was offline for a brief time like maintenance then maybe, but this isn't that.

I'd suggest finding a reliable host to keep it online 24/7 while its waiting for review

[gritty cloud]

Is the issue with the site fixed?

[sturdy swan]

how long does it take a bot to be reviewed i have been waiting 23 hours.

[winter walrus]

dbl upto

[hidden root]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

ok thank you

guys i habe problem with reviewer VISION2050.

my commands lock and unlock
needs MANAGE_CHANNELS

but he says that
The bot only needs MANAGE_ROLES to modify channel permissions

idk what this

my bot need MANAGE_CHANNELS

**Your bot @Reno Bot was declined by reviewer VISION2050.

Reason: Your bot's $lock and $unlock commands require the bot itself to have the MANAGE_CHANNELS permission. The bot only needs MANAGE_ROLES to modify channel permissions. Please fix this issue and resubmit your bot.
If you would like to dispute your decline, please DM VISION2050.**

and he says that

so what ??

[timber magnet]

where can I report a discord bug

I think there was a server for it

[long ferry]

discord.gg/discord-testers

[sharp narwhal]

DM @winter walrus about the decline.

[sturdy swan]

hello
i have problem
when i want to login or add my server
it just stuck in endless loop of discord server and authorize ;-; im stuck in this

[long ferry]

read pins

[past moat]

Same ;-;

[sturdy swan]

but what i should do with adding my server i did it but it wont go in the page

;-;

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[hexed vessel]

log neden kapandı

[cold valley]

ben de sabahdan beri logu arıyorum

[sturdy swan]

generaldeki pinleri oku

[tropic needle]

Is it still having problems?

The bot

[long ferry]

which bot

[sturdy swan]

is voitng down?

someone voted for my bot and they said there was no change in votes

[long ferry]

caching

[sturdy swan]

can i list a nsfw server in top.gg?

[long ferry]

no

[sturdy swan]

i should tell them to reload?

[long ferry]

The api has the actual vote count

the one displayed on your bot page is cached

can take a bit to update

[sturdy swan]

got it

[blazing badger]

hi can someone help me?

[long ferry]

Just ask

[blazing badger]

I just added my server to top.gg I can preview my changes but when i click view button after save i see this page

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[blazing badger]

it says log out and clear cache

[long ferry]

yup, try that

if that doesn't work, then it wont

[blazing badger]

it worked thanks

[fervent marlin]

@sturdy swan bro after entering client id i m not getting my bot and i can't apply then

@long ferry

[sturdy swan]

stop pinging the staff and wait

[long ferry]

Try again in a bit

[opaque wing]

I cannot login right now.

Is anyone else experiencing this?

[long ferry]

read the pinned messages

[opaque wing]

Ah, thanks.

[fervent marlin]

@long ferry i m trying from 2 days

[long ferry]

What's your bot id

[lilac notch]

How to add another developer to Top GG ?

[fervent marlin]

can i dm u?

[long ferry]

You can't, consider using teams

[long ferry]

Just tell me the bot id

[long ferry]

dblteam

[hidden root]

@lilac notch

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[fervent marlin]

878484468837515315

[lilac notch]

Ok Tnx

[long ferry]

clear cache by pressing ctrl+f5, then refresh once more

then try to enter it

[opaque wing]

Hi, it worked. However, I cannot edit my bot.

[fervent marlin]

i m on pc xD

[opaque wing]

Any solution?

[long ferry]

describe "can't edit"

[opaque wing]

It doesn't show up.

[long ferry]

yes, clear cache using ctrl+f5 then refresh once more

[long ferry]

go to /edit

[opaque wing]

It worked, thanks.

[fervent marlin]

ok

[long ferry]

tell me if that resolved it

[fervent marlin]

i will say tommorow i have to go now

[tropic needle]

DSL

[long ferry]

What doesn't work

[tropic needle]

Well didn’t someone say it wasn’t working last night

Cuz I tried managing a server and it kept giving me an error screen

[long ferry]

oh yeah read pins

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[long ferry]

read pins in #general

[hasty kernel]

when my bot get tested?

[pliant mauve]

dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[past inlet]

my bot edits dont get saved :c

[long ferry]

read pins

[past inlet]

pls send link i cant see

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[past inlet]

thx

[paper pecan]

if i head over to my server link on top.gg, i get a 500 error

[long ferry]

see above

[paper pecan]

i did, and mine isn't listed

[long ferry]

yes, read the issues

it is

[sour meteor]

quick question: are you guys going to bother with the new slash commands and interactions?

[random plume]

are all bots getting declined with the site being broken?

[long ferry]

no they're not

[random plume]

alright

[sturdy swan]

nop

[long ferry]

We do test bots with such features, yes

[paper pecan]

the problem is, i'm not going to servers/me. I'm talking about a 500 error on going to my server link. I try other servers and it works fine and it isn't specific to me either because my members reported this issue as well

[long ferry]

tl dr your issue is known

[sturdy swan]

I was wondering can i apply for mod in this server?

i dont need any payment i just want to help 😄

[sour meteor]

sorry didnt clarify: are yall (as bot devs) going to bother implementing them

[sturdy swan]

@limpid shadow I was wondering can i apply for mod in this server?

i dont need any payment i just want to help 😄

[long ferry]

#announcements

no need to ping veld for that

[sturdy swan]

kk sorrt

[long ferry]

not really related to support, feel free to ask in #development

[boreal smelt]

Hello

I need support.

[long ferry]

Just ask

[boreal smelt]

I want to know that how will i know if my bot got denied or approved.

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[umbral elm]

I was wondering why my bot is getting time to get accepted, as usual previously it took just 2-3 second for me to receive a dm for top.gg watcher, is there any glitch like that or something, my bot is getting time to approve too, if any mod or staff sees this message then please kindly help me, I also have an issue some people declines some of bots why?
I had a message/dm for top.gg watcher that your bot has been declined by "example" so that is not so good I did every I can do for my bot and lastly it got declined, so please kindly if any staff or mod sees this message please help me out! 😭

[winter walrus]

dbl upto

[hidden root]

@umbral elm

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[umbral elm]

I didn't get you

[long ferry]

read the message watcher sent there

[winter walrus]

read the embed.
Also if your bot got declined, the reason would be stated in the decline message. Fix the issue and re-apply

[long ferry]

dbldeclinedbot

[hidden root]

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[umbral elm]

#mod-logs

[long ferry]

Read the embed

[umbral elm]

I did it! But it is taking time to get a message from top.gg watcher, previously it used to send it like in 2-3 seconds

[umbral elm]

I red it out!

[long ferry]

Watcher doesn't send dms when you submit a bot

only when it gets declined

[long ferry]

Yes, you get sent a direct-message when it was declined or approved

dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How Your Bot Gets Reviewed

[umbral elm]

Okk

Thanks a lot man!

You helped me out!!!

Great job! Keep it up!

@long ferry Can you just change my nick please? Itz looking wierd

Thanks!

[sturdy swan]

LOL

[faint goblet]

hey, why tf i cant be logged in via discord whe i want edit bot? i doesnt gve errors but just logouts me when i enter my bot page.... pls fix... (cause i need to fix css on this page D: )

[sturdy swan]

You can reload the browser and retry loggin in

[faint goblet]

when i login via discord it throws me to main page and refreshes. but when i enter bot page i get logged out, not my fault btw

(using firefox btw)

[sturdy swan]

it happened with me before 30 min but i reloaded the top.gg after and it worked

[faint goblet]

o rly?

i restarted 2 times...

[long ferry]

read the pins

if it logs you out again, simply refresh the page

[faint goblet]

saw alr but works at a guy above, so...

anyways - refreshed and worked =p

[random plume]

how to check what reason was the bot declined for ( I checked the mod logs and nothing was there ) and the click me href is also not working so yea

[winter walrus]

dbldeclinedbot

[hidden root]

@random plume

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[random plume]

[winter walrus]

Also the reason will be specified in the message sent to you by @hidden root

[random plume]

I had reapplied

by editing a few

[winter walrus]

It is still in the queue, waiting for review

[random plume]

but still needed a reason-

so I can fix it

[long ferry]

it was not declined yet

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[long ferry]

you're waiting in queue right now

dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How Your Bot Gets Reviewed

[random plume]

aye alright

[edgy plover]

I can't delete my server review

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[long ferry]

known issue with reviews

[edgy plover]

thanks!

[flint locust]

Hey guys, I was wondering if its possible to do this setup:

1. User donates (privately) by reacting to a post.
2. Donation amount and discord username is sent to a prviate channel (only visible by Admin)

[sturdy swan]

[long ferry]

what bot?

[flint locust]

The donate bot

The donate.gg one I think