support

[ashen blaze]

Good evening, anyone having problems with mudae bot?, in my server is working very bad : ( , but at my friend’s server is working with no problems

[coral reef]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

Working

[coral reef]

Awesome!

[sturdy swan]

Actually on some bots

[coral reef]

You can't vote for 2 bots within 12 hours

Every 12 hours you can vote for 1 bot

[sturdy swan]

Rly?

[coral reef]

Yes

[sturdy swan]

Hey i have a question actually, and well im dum. I want to add my server to vote, like a link. But i cant figure out how ans requirements

[coral reef]

Read the note under the vote button

[coral reef]

https://top.gg/servers/new

[sturdy swan]

On every bot?

[coral reef]

You can vote 1 time for a single bot every 12 hours

[sturdy swan]

yes ikt, but everyone time i click authaurize account, the same autharize comes again. It came like 5 times for me

And still it isont gone

So one for every bot or one for one bot??

[cobalt sleet]

1 vote per bot every 12h

[coral reef]

@sturdy swan read the latest pin

[cobalt sleet]

You can vote for as many bots as you like, but you can only vote for each bot once every 12h.

[sturdy swan]

Oh ok

Ty

[coral reef]

np

[sturdy swan]

its not working

i tried refreshing but still i got authorize only

[coral reef]

Authorize then once it brings you back refresh

or try https://top.gg/login/callback

[sturdy swan]

I alr did that, but ill try again and even this link, thx

[sturdy swan]

it still didint work, and the link says that its not their or expired can u pls do it for me 😅

[coral reef]

I can't do it for you

I am not on your computer

What does it show when you go to https://top.gg

[sturdy swan]

the page is normal, but when i clcik add your server it repeatedly give me authorize acc

i can even show

[coral reef]

show me

[sturdy swan]

ok sure

I cant prove that thw authorize cam bacl but i SWEAR THAT HAPPENS

[coral reef]

What happens when you press authorize?

[sturdy swan]

oof

it just takes me too the same page of authorize

like repeated authorize, i dont go ahead

[coral reef]

Wait a bit then try again

It's related to the most recent pin

[spiral frigate]

random question can u delete ur bot in top.gg if u own it

[coral reef]

Yes

[sturdy swan]

k sure, also yesterday when i was trying, that time it didnt even show me anything. It said error

[spiral frigate]

oh ok

[sturdy swan]

Oof

[coral reef]

I just did exactly what it said in pins and it worked correctly for me

[sturdy swan]

😶

OOOOOF

ill try again latr😚😚🤪

oof thx, btw the emojis is not me

[jaunty tundra]

;-;

[lethal dew]

the transfer ownership doesn't work!

[dim umbra]

What are the commands for the reminder boy

Bot

[lethal dew]

ur in the wrong server

yep

[nimble forge]

i changed in dev portal

on site,old

OLD

NEW

no change

[wintry knoll]

it takes time to get updated

chill

[nimble forge]

how much will it take

[neon sinew]

how do i see if my bot is approved

[nimble forge]

It's been like this for 3 days

[neon sinew]

same

[bronze silo]

@nimble forge Do refresh data

[neon sinew]

how do i see if my bot is approved

or not

because i have heard anything yet

and i followed the bot rules

[nimble forge]

How @bronze silo

[bronze silo]

You will see on your bot page

[bronze silo]

see #logs search with your bot id

[nimble forge]

I couldnt find it

[nimble forge]

Thank You

[wintry knoll]

bots get approved in a week or more also when it will be approved u will recieve a DM from @hidden root so keep ur dms open or if the bot is declined u will get pinged in #mod-logs

@neon sinew also have a clean long description on your bot's page

lol

[neon sinew]

i see it

but theres nothing saying where ma bot is

[bronze silo]

also if your bot gets verified u will recieve a Bot developer role

[neon sinew]

and if its approved

[novel hamlet]

It wont allow me to vote for the pi counting bot

It tells me to login to vote so I do and from there it should allow me to vote

But instead it loops me back and tells me to login once again

[wintry knoll]

its a site issue just wait until it gets fixed

@novel hamlet

[novel hamlet]

Alr thanks

[dense halo]

when i go to advertise section, and click on servers it shows no server found, but i need to make a voting system for my server...

well i need help

[brisk barn]

I can't submit my bot, I pressed the Submit button but it doesnt submit. The preview button doesn't work either

[wintry knoll]

Known Issue Wait until get fixed lol

[hollow igloo]

Im annoyed
Top.gg didn't save my epic server description for my rickroll server

I want revenge

[sage monolith]

[dblapi.js] Warning: No DBL token has been provided.
(node:187) UnhandledPromiseRejectionWarning: Error: 401 Unauthorized
    at IncomingMessage.<anonymous> (/home/runner/SpiritBot100/node_modules/dblapi.js/src/index.js:118:25)
    at IncomingMessage.emit (events.js:326:22)
    at endReadableNT (_stream_readable.js:1241:12)
    at processTicksAndRejections (internal/process/task_queues.js:84:21)
(node:187) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag `--unhandled-rejections=strict` (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 1)
(node:187) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.```
how can this be resolved

[sturdy swan]

1 read the error
2 use @top-gg/sdk
3 #topgg-api

[formal ocean]

I am not able to login on website

Browser - Chrome
Version - 92.0.4515.159

[leaden storm]

guys why cant i add my discord server in the add your server option in the website

@cyan flint can u guys please help me out

[low bramble]

Hi, I'm getting this error message when I try to view the page for one of my servers

[sturdy swan]

help me @low bramble

@sturdy swanhelp me

[brisk barn]

when i do submit, it give me this error

[sturdy swan]

url is invalid

[sturdy swan]

you didnt even say your question

[brisk barn]

it is

i double checked

[sturdy swan]

i want to make a server count in my bot how many server are in my bot

#topgg-api

[brisk barn]

this is what happens when i press preview

[ruby bone]

I entered the page from Google and it did not let me

That always appears to me and I can't vote to use specific commands

[bright perch]

how can yopu tell if your bot has been accepted onto top.gg

[ruby bone]

Help me plis

[brisk barn]

@hidden root dm you

[brisk barn]

login your account

[ruby bone]

it works for my friends and it doesn't work for me, I can't do anything

[bright perch]

whats the averga ewait time

[ruby bone]

I already got in and I can't

[brisk barn]

why dont you use your browser

[ruby bone]

and I already used it and I can't either

[brisk barn]

huh

you tried to clear cookies?

[ruby bone]

Yes

[sturdy swan]

Same

still error?

[lethal thicket]

my server not showing in search help

[tight sable]

is there any issue in saving bot description ?

[sturdy swan]

No

[wet berry]

How I can delete my bot on top.gg ?

@cobalt sleet or others

[tribal laurel]

Is the bot broken? I can't seem to login on top.gg

[cobalt sleet]

On your bot's page click delete in the sidebar. Make sure you have beta mode turned off.

[sturdy swan]

I am getting this error when I am trying to set default dark theme to the page for my bot

[cobalt sleet]

You can only force a theme if you have custom CSS in your bot's description.

[brisk barn]

i got this error when find my bot to submit

[sturdy swan]

refresh page

[brisk barn]

i did and still cant submit bot

[brisk barn]

this

[cobalt sleet]

Are you sure you're putting the correct ID in the field? Copy your application ID from the Discord Developers dashboard

[brisk barn]

i got the correct ID but still can't submit

it found my bot, i put the description in and submit button doesnt let me submit

[cobalt sleet]

Try logging out and back in

Oh

Ok

So you found the bot?

[brisk barn]

yup

[brisk barn]

but this happens

[cobalt sleet]

Are there any other validation errors on the page? Is your long description over 300 characters? Do you have between 3 and 6 tags (no custom ones you created)? Are there any other errors showing?

[brisk barn]

no error

[cobalt sleet]

Try clearing your browser cache or doing it in an incognito window.

[brisk barn]

oh thanks

[cobalt sleet]

Did that work for you?

[brisk barn]

i used incognito and it works

[frank burrow]

Hellow

[drifting tinsel]

Hi

[cobalt sleet]

Hey! Can I help you?

[drifting tinsel]

No I’m fine

[sturdy swan]

then #general

[sour path]

https://top.gg/bot/635610722994356275 is posting an incorrect servercount (407K vs their actual 21K)

[sleek bane]

that server count graph is sus

[lost dagger]

@winter walrus

My bot was removed because of nsfw, can you take a screenshot?

[shy coral]

i added a server to top.gg, but why doesn't it show on the website?

[merry sandal]

@cobalt sleetis there ant eta for approval for auction access

[shy coral]

like i go to the link and it says 500

[cobalt sleet]

No

[stoic socket]

Has to be approved I believe

[merry sandal]

😦

[shy coral]

How does it get approved

[stoic socket]

Either that or you’ve not actually submitted your server

[cobalt sleet]

Dbl issues

[hidden root]

@shy coral

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[cobalt sleet]

Servers don't require approval

[shy coral]

how do i check then

[queen glade]

How can i reapply my bot?

[winter walrus]

Hey! Could you please DM me

[lost dagger]

@winter walrus We removed our nsfw commands and couldn't update it because we didn't have time to edit it on the page.

[shy coral]

like there is a vote link

the vote link works but the page doesnt

[stoic socket]

Still has to go in and get approved again. It has to queue up again

[shy coral]

the home page for the server

[spiral frigate]

what do i need to do to submit a bot?
like what commands i should/shouldn't have?

[stoic socket]

Known site issue

[shy coral]

oh ok

so it won't ever show up?

[stoic socket]

Fill in the add bot page again

[stoic socket]

It will

[shy coral]

when

[winter walrus]

The same process https://top.gg/bot/new

[stoic socket]

It’s just an issue the site team are working on

Please be patient!

[shy coral]

ok

[spiral frigate]

?

[winter walrus]

@cobalt sleet

[stoic socket]

@cyan flint

[cobalt sleet]

Ty

[winter walrus]

[stoic socket]

God damn nitro scammers

[winter walrus]

Your bot should have functional commands. We do not have any requirements of commands. But we do have some rules which u can find at #rules-and-info

[spiral frigate]

ah thx!

[winter walrus]

Np

[spiral frigate]

also wheres the top.gg tos?

[cobalt sleet]

https://top.gg/terms

[spiral frigate]

ye ive found it

[orchid hatch]

Hello

[cobalt sleet]

Hey! Can I help you?

[orchid hatch]

Sorry messaged in wrong channel

[hollow hinge]

Hello

[blazing basin]

BRUH

[sturdy swan]

Lmao

[heavy pendant]

bruh

[simple niche]

oof

[keen flame]

lmao

[coarse burrow]

who pinged

[soft sparrow]

bruh

[rose creek]

?

[unkempt shard]

Excuse me

[zealous relic]

bruh tf

[steep crest]

what does this mean

[lethal dew]

ping?

[cloud star]

i just got a ping when no one pinged me

[sturdy swan]

Someone is abusing it

[lethal dew]

um

[scenic night]

LMAO

[frozen latch]

KEKW

[lunar hull]

what?

[unkempt shard]

Mods and staffs

[keen flame]

someone fucked up

[blazing basin]

SOMEONE BROKE THE SYSTEM 🤣

[craggy marlin]

hi

[coarse burrow]

WTF

[lunar hull]

what just happened

lmaoo

[sturdy swan]

i got a ping from logs

[coarse burrow]

WHO PINGED

[sturdy swan]

what

[scenic night]

fluxed 😳

[steel parrot]

OOOF

SAME

[sturdy swan]

The system

[tired knoll]

Hello

[shy coral]

raid

[umbral rampart]

wtf

[opaque granite]

wut? #logs message

[molten tapir]

pong

[keen flame]

escape your inputs devs

[shy coral]

or something?

[coarse burrow]

oh no

[merry harness]

this is everyone ping but indirectly

[unkempt shard]

Pls kick them mods

[coarse burrow]

someone abused

[past seal]

when you want to wake up up all bot developers xD

[umbral rampart]

@rain pilot

[sturdy swan]

I got pinged?

[young crypt]

looooool

[sturdy swan]

what?

[white brook]

wtf

[sturdy swan]

bot dev?

[lunar hull]

<@&265125253443878912>

[blazing basin]

yo yo

[indigo ice]

why did i get ping i resubmitted bot

[coarse burrow]

f

[sturdy swan]

someone named bot as roleID

[unreal sable]

wtf

[unkempt shard]

You are getting banned

[manic pendant]

Thank you for slowmode

[past seal]

100% jebaited

[lone shore]

a

[sturdy swan]

the hell happened?

[white brook]

wait people can use role id wtf

[sturdy swan]

F

Rip

[hollow crypt]

its just visual it doesnt actually ping

[sturdy swan]

That tagg wow

[tacit zodiac]

It did ping

[keen flame]

kekw

[lunar hull]

i didn't ping it

[tacit zodiac]

I've hidden the channel till it's fixed

[toxic bay]

this didn't ping

[cinder quartz]

I thought someone submitted something from my account

[abstract lynx]

aaaa

[rugged dew]

I’m still at the logs channel tab saved

[autumn obsidian]

#logs message

What does this mean?

[kind jolt]

you having fun today I see

[cobalt sleet]

Sorry about that guys! We'll get it fixed and re-open the channel.

[hollow crypt]

i mean this also nice banner

[sturdy swan]

I was already thinking, huh 😆

[tacit zodiac]

Nah

[cobalt sleet]

The webhook pinged but the role isn't pingable otherwise

[heavy pendant]

He outplayed the system

[foggy spindle]

Someone named the bot by the role itself

[sturdy swan]

don't ban him, hire him

[keen flame]

webhooks can ping the everyone role too

[low mantle]

practical genius

[cinder quartz]

yep

[rugged dew]

The person that did it is a genius

[balmy geode]

hi

[tacit zodiac]

Pretty sure a check was added for that

[keen flame]

I'd hope so
Rule #1 of accepting user input is never trust user input

[sage cosmos]

so topgg fucked up testing if the id belongs to a bot? oof

[sturdy swan]

What actually happened that now we have 1000 second slowmode

Did Veld sleep during work again?

[latent bobcat]

l

[sage cosmos]

its 60 second not 100

[sturdy swan]

Hello!

[vestal jasper]

Can yall PLEASE lower the slowmode to like 30 seconds? Its so long now...

[heavy pendant]

No cooldown in the vc
#609604489900589066

[small portal]

Btw why bot pinged the role instead of botname?

[cold gyro]

Because otherwise the chat would be absolutely flooded

[sturdy swan]

What happened that everyone got pinged

[vestal jasper]

i figure that very annoying right now... 30 seconds is reasonable, 2 minutes is not.

espescially when replying

It could be a server error, else jsut check all ur inputs (replying to message below)

[sturdy swan]

I have a question, can someone tell me why I can't add my bot?

When I click button nothing happens and I don't get any errors about incorrect input

[keen flame]

something something unsanitized inputs

[sturdy swan]

your daily broken topgg questions

[cold gyro]

1 minute is too much too =/

[sage cosmos]

welcome to the next episode of ping in topgg. in the last episode we raided the server and pinged everyone. today we are gonna ping all bot devs

[shell musk]

I want to prohibit using commands without voting how can I do it? (aoi.js)

[vestal jasper]

oh god cm can yall just change the freakin slowmode (replying to message above) ^^^^^^ #development

[tacit zodiac]

Please keep this channel related to support

[sturdy swan]

no u

[last gust]

i cant even add my server it goes to auth page and i accept it goes to same page again

[vestal jasper]

Then its a site issue, or just clear your cache. (and thanks for setting it to 30 seconds)

[cobalt sleet]

Please check the pins

[last gust]

oh le me try

I'm logged in the website alrd but when i do add server it askes for auth and i do and it shows same page again]

[thorn veldt]

um i got a ping but i can't see that channel. I think it was #logs

[ruby radish]

??

Should it be like This?

[fathom torrent]

I just got the same

[shell musk]

I want to prohibit using commands without voting how can I do it? (aoi.js)

[last gust]

see here pls anyone help

[sturdy swan]

Hey

[tacit zodiac]

Known issue

[candid garden]

Me2

[jovial venture]

Same

[fathom torrent]

It said that I submitted a bot… which I haven’t recently

[polar oyster]

When we edit our bot on top.gg we get a ping here right which channel again

[ruby radish]

Ah, as well I was pinged in #logs that i cannot view anymore, it said i submitted A bot that i dident….

[night vector]

hi there i am struggling with finding my server on top.gg, recently it was working until it finally stopped working, is my server blacklisted or something like that?

[polar oyster]

Even i got pinged

[cobalt sleet]

Yeah someone managed to ping the bot developer role. Just ignore the ping. @fathom torrent @thorn veldt

[thorn veldt]

alright thanks

[fathom torrent]

Thanks Mac

[ruby radish]

Mass Ping i guess…

[last gust]

......

[polar oyster]

Oh ok peace

[night vector]

this server is useless

[mint wadi]

do you need help

[drifting tinsel]

Same I got pinged saying I submitted a bot with the name @shell lagoon developer

[last gust]

bruhhh anyone help!

[drifting tinsel]

In #logs

[mint wadi]

A user found a glitch to mention the bot dev role in logs pining every person with the role please ignore it

[night vector]

my server practically doesn't appear on top.gg anymore and im thinking i might be blacklised or something like that im logged in and everything but nothing works anymore

[drifting tinsel]

Ok

[mint wadi]

dbl issues

[hidden root]

@night vector

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[drifting tinsel]

But where is #logs

[last gust]

bruh

[winter walrus]

hidden due to some bugs

[last gust]

.??????????

[night vector]

so its not going to appear for a while? should i just edit my server on top.gg and maybe it will show up?

[sturdy swan]

And yes I can't add my server to topgg

[shell musk]

help pls

[last gust]

bruh same no one says anything perfectly here

[mint wadi]

The site is having a lot of issues right now and the dev team is doing there best to fix them

[last gust]

atleast now i got a good ans thanks

[night vector]

so should i wait for a bit? this is my server link on top.gg - https://top.gg/servers/820265062848921656

[mint wadi]

Do you have @small lantern in your server?

[night vector]

is that compulsory? if so how am i able to add it?

[night vector]

is there a specialised link to get the bot?

[mint wadi]

There should be a link to inv the bot when you go throw the setup of adding your server

[night vector]

the bot is in my server now, i can edit all the information and stuff like that but the server link on top.gg won't show up

@mint wadi

[mint wadi]

refresh the page?

[raw harness]

Been 1 month and a half I assume, and I haven't received a reply on auction access :(

[night vector]

' Not Found' - 'You clicked on a link that doesn't exist. This is probably not where you were trying to go.'

[vivid nexus]

top.gg/servers/new returns error 500 am i the only one or did i miss something

[raw harness]

Works for me

Try another browser, or clear cache and check once.

[vivid nexus]

Login gives a login loop (once I logged in i get redirected to login page)

[night vector]

i think i'll probably have to use discords.com or disboard since top.gg isn't working

:/

[stoic socket]

Dude, it’s a site issue. Calm down, they aren’t gonna prioritise fixing that when we have a rogue log channel

It’s a known issue which the devs are aware of, let them take their time to fix it instead of rushing out a fix.

[night vector]

ok just checking

[vivid nexus]

Everytime i try to interact with top.gg it doesn't work. I'm leaving once again

[night vector]

patience

[stoic socket]

Ok, they suffered a DDOS yesterday which they are still recovering from.

[night vector]

what is a ddos??

[stoic socket]

Give the site devs enough time to fix the site and recover from the ddos.

[stoic socket]

DDOS attack is where thousands(or sometimes millions) of requests are sent to a server in an attempt to crash it. When this happens, the server overloads and goes offline which is what happened yesterday

[night vector]

crap that's awful

[stoic socket]

Yeah. They’ve suffered 2 mass pings/raids, a ddos and a fuck ton of complaints in the last 24 hours. That’s kinda why I’m the self proclaimed unofficial complaints manager, so I can deal with the same complaints while staff focus on fixing the site and server problems:)

[vagrant wigeon]

Lets try and keep the support channel to support related conversation though, getting a little offtopic

[stoic socket]

Alright!

[subtle obsidian]

Eyo I got a ping in the (#logs) channel in this server but I can't see the room now 0.o Any ideas?

[vagrant wigeon]

@subtle obsidian channel was hidden as someone managed to ping a role

[stoic socket]

Known issue, someone submitted a bot with the id of the bot dev role so it pinged us all 🙂

[subtle obsidian]

I see, thanks

[calm solar]

how do you style the bot logo in its page on top.gg

[sturdy swan]

Hello, if my bot is rejected, can I re-apply?

[vagrant wigeon]

Yep, make sure to fix the issue it was declined for first though

[sturdy swan]

Okey , ty

[upbeat galleon]

Excuse me why i cant login?

[vagrant wigeon]

@upbeat galleon check pins

[upbeat galleon]

I refreshed, but still not logged in

[sturdy swan]

i am not able to login to top.gg

[vagrant wigeon]

hmm, what page are you trying to login on?

[sturdy swan]

home

[vagrant wigeon]

check pins? see if that works?

[sturdy swan]

worked ty

still error?

nvm

i cant vote

[cobalt sleet]

Try logging out and back in again

[sturdy swan]

ok i will try

oki

work

👍

[frail coral]

Where is the #logs channel

[cobalt sleet]

We had to hide it because there was a way to ping roles which someone exploited. We're fixing it and it'll be back soon.

[frail coral]

Alright, thanks

[misty rivet]

i cant login to the site

pepega

[vagrant wigeon]

Check pins

[mortal saffron]

hey i cant edit my server

or add tags

it wont work

[ancient tinsel]

how many time to verify my new bot?

[cobalt sleet]

Dbl upto

[hidden root]

@ancient tinsel

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[cobalt sleet]

Dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[fair totem]

On average, it takes a few days for a robot to register at top.gg

[solar quiver]

14 jour

[fair totem]

Oh

[cobalt sleet]

Dbl issues

[hidden root]

@solar quiver

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[ancient tinsel]

Mac

When i am seeing my bots

My new bot

Vortix

Doesent appears

[cobalt sleet]

Has it been approved?

[ancient tinsel]

no

[cobalt sleet]

Then refer to the last message I sent you

[ancient tinsel]

ok

and

I have a bug

Than when i login

I am not

Logged in

[cobalt sleet]

If you checked the pins for the approval time you'd see there's a pin for that too.

[ancient tinsel]

ok Thx for the next i will see the ping first

🙂

[cobalt sleet]

We always pin the known issues 😉

[ancient tinsel]

you

have beed ascend

?

[wintry knoll]

why blink, sus

[sturdy swan]

@limpid shadow 🥺🥺

@limpid shadow help kitten

@nimble yew

[tacit zodiac]

Don't ping team members

[sturdy swan]

Why are they here then

[tacit zodiac]

Just say what you need help with

Their job isn't to provide support

[sturdy swan]

@quaint moon

[quaint moon]

Yes hi

When this will get fixed 😭 😭

[sturdy swan]

@tacit zodiac

[cobalt sleet]

There's no ETA. We'll remove it from pins when it's fixed.

In the meantime try logging out and back in

[sturdy swan]

Ahhhhh

[cobalt sleet]

@sturdy swan do you need help with something or are you just going to ping people?

[sturdy swan]

Um

Hehehe

[hidden drum]

I'm trying to vote in a bot but I can't, I recieve an error message, it's been 1 day since I last voted, and other bots are working fine

Uh oh! Something went wrong when sending your vote. Please try again! Try Again

[cobalt sleet]

Try clearing your browser cache and logging out and back in again.

[hidden drum]

kk

[quaint moon]

Bro it's been 4 days when it will be fixed

[cobalt sleet]

The answer is literally in the message you replied to.

[quaint moon]

Dont cry pls they will fix it soon 🥺

[sturdy swan]

yhyhyhyyhhh “soon”

[quaint moon]

Ok so I didn't get one thing that only I can't access my server page but I can access others what is that so?

[sturdy swan]

^

[quaint moon]

Yuh lmao "soon" acc to them 😭

[sturdy swan]

[wide spade]

the save is act like working and also show the saves changes stuff but its not actually working

[cobalt sleet]

Dbl issues

[hidden root]

@quaint moon

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[cobalt sleet]

Read that too @wide spade

[sturdy swan]

@quaint moon just delete your server & make a new one 🥺

[cobalt sleet]

Don't do that.

[quaint moon]

Oh yuh I think that's helpful 😋

No?

[quaint moon]

What if I remove the bot from server and then add it back again will it be fixed?

[cobalt sleet]

@quaint moon @sturdy swan if you haven't got any support related questions other than the ones that you've asked 3 times already, please move to #general.

[quaint moon]

Ok

[thorny river]

Is this normal? Happens on my bots page but not in any other bot, idk if its user issue.

[cobalt sleet]

Try logging out, clearing your browser cache and logging back in again.

[thorny river]

Okay, imma try.

[cobalt sleet]

Ask in #general this is for top.gg support.

[rotund merlin]

sorry

general pointed me here 😄

[cobalt sleet]

Not related to top.gg

[thorny river]

The error keeps.

[cobalt sleet]

Can you try a different browser?

[thorny river]

Sure. Lemme try.

Yup, works, seems a Opera GX issue, idk why tho, all other bot pages work.

[hearty vigil]

How do I view my bots in my profile? whenever i click on my username in the top right it only displays servers

[cobalt sleet]

Ah yes we've had other users report bugs using Opera.

[sturdy swan]

hi

[thorny river]

Weird, thanks for help sir.

[cobalt sleet]

Your bots should be listed at https://top.gg/me

[hearty vigil]

awesome I got it now ty

btw idk if this is intentional but clicking on your username in the top right goes to this url

https://top.gg/user/ <userID>

[cobalt sleet]

Could you please send me a screenshot?

[hearty vigil]

sure

[jovial current]

cant login to top.gg

is that a new problem?

[cobalt sleet]

Dblpins

[hidden root]

@jovial current

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[hearty vigil]

https://cdn.discordapp.com/attachments/665908573783457795/880417322093920256/unknown.png

Page loaded when I go click on the button in the blue box
https://cdn.discordapp.com/attachments/665908573783457795/880417403341774898/unknown.png

[cobalt sleet]

Yeah that's normal

[hearty vigil]

so is there a button that goes to the https://top.gg/me that you mentioned?

[cobalt sleet]

If your bots weren't appearing it's probably just a cache issue

That link redirects you to your profile

[hearty vigil]

oh okay cool

thanks for your help

[cobalt sleet]

Try clearing your browser cache and that should fix it

No problem!

[jovial current]

not working for me

[cobalt sleet]

Can you explain what happens?

[jovial current]

when i try editing my bot's information it just logs me out

without clicking any buttons

[cobalt sleet]

Have you cleared cache AND cookies?

Maybe try a different browser?

[jovial current]

yea i did

ok ill try a different browser

[cobalt sleet]

Ok let me know if that works

[fluid crystal]

why cant i add my server on topgg

i went to add

and it asked to authorize

but when i press authorize

it shows it again

and again

and again

forever basically

[cobalt sleet]

Dbl pins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[jovial current]

never mind i cant even login to my account. I click on login and it goes to authorization page when i click it just goes to main page and not even loggin

[cobalt sleet]

Dblpins

[hidden root]

@jovial current

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[jovial current]

and tried on internet exploler

[cobalt sleet]

Ok. Try again later today or later on in the week. There are some issues surrounding logging in right now which should be fixed soon

[fluid crystal]

no, im already logged in, i logged in and press the add your server button and it asked to authorize for some reason

[cobalt sleet]

Is it for adding the DSL bot to your server maybe?

[fluid crystal]

idk bro

but when i authorize

it shows the authorize page again

and the loop dont stop

[cobalt sleet]

And if you go to https://top.gg/servers/new after authorisation?

[fluid crystal]

authorize page again

[cobalt sleet]

Have you tried a different browser?

[fluid crystal]

lemme try edge

[ornate wave]

Hey how long does it take for my bot to be reviewed?

[cobalt sleet]

Dbl upto

[hidden root]

@ornate wave

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[ornate wave]

Ok

[sturdy swan]

what happened to logs channel?

[fluid crystal]

now it just says error 500 something went wrong

on edge

[cobalt sleet]

Looks like something related to the issues in the pinned messages here

[sturdy swan]

?

[ornate wave]

I can’t see logs

[wide spade]

how to disable beta mode

i cant find the button to disable it

[lost dagger]

hahah

[cobalt sleet]

In the site footer or clear your browser's cookies.

[wide spade]

no option on footer

[lost dagger]

no better discord.

😄

[zealous perch]

Bekle sen türkmüsün?

[cobalt sleet]

Go to https://top.gg/me. Is there the option in the footer there?

[wide spade]

nope

[cobalt sleet]

Ok. Clear your browser's cookies.

[nocturne mason]

how can i add my server?

any1?

[cobalt sleet]

https://top.gg/servers/new

[lost dagger]

yes

@cobalt sleet

My bot was rejected because of one image.

[pliant mauve]

dbl issues @main arch

[hidden root]

@main arch

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[cobalt sleet]

Yes

[lost dagger]

https://i.imgur.com/Q96IO9u.png

[cobalt sleet]

You should read the bot guidelines before submitting your bot application.

Dbl zendesk bot guidelines

[lost dagger]

this is the image

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines

[cobalt sleet]

It clearly states in the guidelines that bot pages should have no mention of NSFW.

Regardless of whether they need to be activated or not

[lost dagger]

Bot not showing in my profile? It's been 2 hours, I want to edit

[wicked hemlock]

No One Knows

[cobalt sleet]

There should be no mention whatsoever

[cobalt sleet]

It doesn't show until it's approved.

[drifting tinsel]

When will I get a dm for my bot?

[lost dagger]

umm ok

[lost dagger]

ty

[cobalt sleet]

Dbl upto

[hidden root]

@drifting tinsel

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[drifting tinsel]

Ok

[cobalt sleet]

@jade ore don't spam please and move to #general

[jade ore]

Um

Ok.

[random crescent]

how can i get the server count next to my bot working? now it says N/A

[cobalt sleet]

https://docs.top.gg and #topgg-api for help!

[neat raft]

How do you leave reviews on top.gg?

[cobalt sleet]

Write your review, pick a star rating next to the send button and then send it.

Dbl zendesk review guidelines

[hidden root]

Top.gg Support

Guidelines
Review Guidelines

[cobalt sleet]

Please follow the guidelines when writing your review

[verbal sedge]

Normal that I can't login on topgg ?

I try to connect then I'm redirected to the topgg home page without to be logged...

[cobalt sleet]

Dblpins

[hidden root]

@verbal sedge

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[verbal sedge]

Thanks 👌

But... How can I modify my bot's information if the site log me out each time I change the page ?

[sturdy swan]

i ant add my server when i add it it says 403 forbidan can u help?

[long ferry]

make sure you're logged in

[cobalt sleet]

Could you try clearing your browser cache and cookies and trying again? Or try using an incognito window?

[verbal sedge]

I'll try

In incognito mode I don't need to refresh the page to login but I still can't edit my bot: I'll try to clearing the cache & cookies

[cobalt sleet]

If that doesn't work it's probably related to another known issue in the pins about not being able to save.

[verbal sedge]

Ok BC clearing cache doesn't work

[cobalt sleet]

Yeah it's a known site issue unfortunately. No ETA for a fix but the team is working on it.

[verbal sedge]

Yep

[sturdy swan]

Is top.gg aware of this issue?

[prisma geode]

Hi please check my bot page on top.gg via this link
https://top.gg/bot/826762021755289600 . Because there is a bug i.e. the star value is not correct and I want to reply to the user instead of commenting.

[cobalt sleet]

Dblissues

[hidden root]

@prisma geode

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[prisma geode]

ok T_T

[kindred silo]

I can't vote on epic rpg. It keeps saying I need to login, then authorize, then log in again...

[flat heart]

anyone having a problem voting for bots?

[kindred silo]

me

[flat heart]

it just says to try again later so i did it again in an hour

and it still doesnt work

[cobalt sleet]

@kindred silo @flat heart

Dbl pins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[cobalt sleet]

Also try clearing your browser cache

[flat heart]

the cookies?

[kindred silo]

I did and I've tried on 3 different browsers

if I'm lucky enough to get through, voting keeps telling me to try again

the refresh worked in the pin! thanks!

[worn pier]

Anybody know how to get images to show up inline on the description page in HTML?

[cobalt sleet]

You'll need to use CSS. Please ask in #development.

[worn pier]

OHH! thank you!

[soft bronze]

I have reached 100 votes, how do I get my rewards @cobalt sleet

[cobalt sleet]

Dblcredits

[hidden root]

@soft bronze

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[silent cypress]

Hello, i added my server on tog.gg but whenever i try to vote it says Error 403

[queen glade]

Is there a mobile app for top.gg?

[silent cypress]

no

[stoic socket]

Known site error, no ETA for fix.

[silent cypress]

alright

[queen glade]

Can u give me the Google play link pls

[stoic socket]

Nope

[silent cypress]

oh not the app

not the app

i thought website

[sturdy swan]

Idk if my bot is good someone wanna test it?

[stoic socket]

No official app for the site

[cobalt sleet]

No self promotion please

[stoic socket]

Nope not allowed sorry

[sturdy swan]

It's not

I just want tho know if it's good or bad

[stoic socket]

Test it in other servers

[soft bronze]

I have 103 votes, but when I type my bot name some bots appear in the search before my bot, even though they have fewer votes and fewer stars @cobalt sleet

[stoic socket]

Not allowed here as Top.gg doesn’t want to be liable for nukes, raids or bad bots etc

[sturdy swan]

Oh ok

[stoic socket]

There are bot playground servers, I’d recommend making your own one to test with it there. As long as you dont share a link here, we are ay ok

[cobalt sleet]

Bots get indexed for search results periodically. The search results may not reflect the votes in the correct order. Search position can also be based on other factors, not just votes.

[sturdy swan]

Where

[cobalt sleet]

Not related to top.gg support

[stoic socket]

Look on disboard. Let’s move to #general now please!

[sturdy swan]

So

[soft bronze]

Please give me a clue for other items

[cobalt sleet]

That information isn't public

[stoic socket]

Latest vote, name, etc

Just expect it to appear higher up at some point. The algorithm is secret, just like the YouTube and TikTok ones.

[soft bronze]

you are not support

Do not provide unsourced information

[stoic socket]

I’m here to help as well, don’t be rude please 🙂

[stoic socket]

That’s generally what searches are indexed by

[soft bronze]

Management can do its part

[stoic socket]

Popularity, name, etc

[stoic socket]

Well Management can’t answer each and every question in full detail. A mod gave you a basic response, I’m giving you a bit more of a guide

[sturdy swan]

#logs

[stoic socket]

Logs is still shut 😦

[sturdy swan]

Hiya, having an issue with my server's page:

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[long ferry]

Currently a known issue at the moment

[sturdy swan]

Apologies, just joined here and did not know it was an ongoing issue.

[woven crown]

Are we going to be credited or refunded if this isn't fixed soon? What's the point of advertising if all I get is boosted to the front with 'Error 500'...

[merry sandal]

can I get my reason or something that why I'm not getting auction access please.

[sturdy swan]

hello I can't find the old version of top.gg

how can I get the old ?

[winter walrus]

Scroll down and turn of beta mode

[sturdy swan]

you can't go down

[merry sandal]

or simply clear cache data

[sturdy swan]

it's scrolling infinitely

[sturdy swan]

No change.

[merry sandal]

Have you tried to logout and login again

[sturdy swan]

yeah no rapport dude

[stoic socket]

Vouch

It’s annoying

Clear cookies, then login again

It reverses to normal version

[stoic socket]

Alright

[sturdy swan]

that clearly not work

[merry sandal]

can I get my reason or something that why I'm not getting auction access please.

[stoic socket]

Actually clear the cookies, not changing them

Click the padlock on Chrome, cookies, delete

[winter walrus]

get into any bot's page. Then u should scroll down to see the beta features button

[stoic socket]

Doesn’t let you

[sturdy swan]

there is no beta button lol

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

We clearly have not the same site lol

[winter walrus]

Try using a different browser

[sturdy swan]

on bot page

is the old page

on main / tag other stuff

it's beta

[umbral rampart]

Hello, my name is stuck as "z". Can you reset?

and why "z"

[grand ravine]

you probably had a hoisting name

[coral reef]

Dm a mod to change it back to normal

[winter walrus]

After you turn of beta mode, I think u can go back to home page and it would be the old one too. If thats what you are asking for

[grand ravine]

like ! name

[coral reef]

Your on the normal version of the site isn’t that what you want?

[umbral rampart]

thx

[sturdy swan]

I'm on a mixed version

[coral reef]

Ah

[winter walrus]

Close the tabs and reopen it

[coral reef]

Clear cache and cookies then go back in

Or refresh

Ctrl + f5

[sturdy swan]

refresh = back to beta

[sturdy swan]

still no change lol

[coral reef]

Try to use a incognito tab and access the site

[sturdy swan]

work

[coral reef]

:)

[pine skiff]

Some topgg server pages are showing 500 error

Is this going to be fixed soon?

[long ferry]

yes, there's no eta though

[pine skiff]

Youre kidding

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[coral laurel]

can someone explain to me why the CSS changes based on the device? maybe it's something specific to firefox on pc and safari on ios but idk

[grand ravine]

normal css issues

some browsers support certain properties, others doesn't

[coral laurel]

actually i discovered something

page is forcing light mode on ios but dark on pc???

[minor halo]

help me i cant vote poketwo bot but can vote others

[grand ravine]

don't think theme-forcing is fixed

[coral laurel]

oh okay

[proud crest]

h

[minor halo]

...

[coral laurel]

so theme forcing is broken based on the browser you use, idk why thats a bug but whatever

[coral laurel]

you can only vote once every 24 hours

[grand ravine]

no, theme forcing is broken everywhere

[minor halo]

wtf

[grand ravine]

very old issue, and already being worked upon

[minor halo]

its 12

[coral laurel]

interesting

[coral laurel]

since when was it 12?

[grand ravine]

since always

[minor halo]

wtf 12 hours done

[coral laurel]

i swear it was 24

[minor halo]

wtf -_-

[coral laurel]

how old?

[coral laurel]

idk i dont use topgg for anything but my bot

[minor halo]

anyone give him info it is 12 hours

wtf anyone is role ?

[coral laurel]

ghost pinging is not cool

[minor halo]

see

[grand ravine]

mid of year ig, but anyway, that's drifting away from the topic

[minor halo]

idk why it makes a role

[stoic socket]

#general

[minor halo]

i am not able to vote

[stoic socket]

login loop?

[minor halo]

its saying login login

[stoic socket]

How to login:
Login as usual. When it redirects you back to the top.gg website and prompts you to log in again, just refresh the page instead. You should now be logged in.

[minor halo]

obvisuly

[stoic socket]

See this ^^

[minor halo]

wtf i did 20 times nothing

[minor halo]

...

https://top.gg

oh wow solution worked

ty

[dusk sentinel]

I have submit my bot about 2 days ago. but there is no response about my bot from bot reviewers. Please, Check my bot fast.

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[trail skiff]

It's not letting me vote at all. It says something went wrong. Tried 6 times.

[long ferry]

clear cache, aswell as trying a different browser

[trail skiff]

Ok. I'll try that. How do I do it?

[long ferry]

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[trail skiff]

Thanks

[long ferry]

read pins

[sage ember]

thanks

[sturdy swan]

Hey, I replied to a positive review for my bot, and now it counted said reply as a 0-star review, resulting in the overall rating going from 5 stars to 3.3 stars. Is there any way to fix this?

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

Yeah, I read it and saw my issue there. I was just wondering if there was a current workaround, I guess not.

Hi can anyone help me to add embeds, say and add reaction on bot created in discord bot clint

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sacred basin]

Cant make invites, widgets are enabled and also create invite perms given to bot

[winter walrus]

The invite link should be a valid invite link created from your server

[sacred basin]

okay

[solid narwhal]

Hmm

Guys

How can i add my bot this server?

[long ferry]

Again, you can't

[solid narwhal]

Ok , ok

[winter walrus]

Have you invited @small lantern ?

[sacred basin]

yes

[sacred basin]

yes

[sturdy swan]

Hello
I can't vote for this bot "https://top.gg/bot/725721249652670555/vote"
I have to click each time on "Login" while with other bot it works.

[long ferry]

read pins

[sturdy swan]

Okay thanks

[remote walrus]

uh I don't think i can see this but should I?

[long ferry]

refer to pins in #general

[sacred basin]

help

[dusk gyro]

We're trying to transfer an application to a team and we don't see anything under the "Danger Zone" header. Is this a known bug? Tried different browsers and incognito

[gritty cloud]

Hey. I own a server but I am not getting any option to add a server

And if I get one and click on it. It shows error

[wintry knoll]

Known issue wait till gets fixed

[sturdy swan]

@hidden root

[rough hornet]

Hello, tried to check my server's site but it gives error 500

https://top.gg/servers/719343092963999804

[kind eagle]

See pins

it's a known issue

[rough hornet]

Ah

[idle laurel]

I'm having some trouble logging into the website. I press authorize, but it just brings me back to the front page, not logged in

[cyan flint]

see pins for perhaps a fix

[idle laurel]

Oh yeah, you're right! Thanks 😊

[cyan flint]

no worries ^^

[idle laurel]

Oh, I've been blocked from deleting my bot

o great admins of top gg, please permit me to remove my bot

🙏

[cyan flint]

sorry groovy must live on

[idle laurel]

Also, my bot that I deleted awhile ago is still showing on my page, but just 404s when I click on it

Should I actually email the support?

or can I just ping veld

[lone anvil]

only bot that shows up for me is Groovy

[cobalt sleet]

Yep only Groovy shows for me too.

[idle laurel]

😳

[sturdy swan]

whenever I go to vote, it tells me to sign in, I do sign in and go to click vote again and it tells me to sign in again

[idle laurel]

ah, gave it a ctrl+shift+r and now its gone

[cobalt sleet]

dblpins

[hidden root]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[sturdy swan]

the bot I'm trying to vote for is karuta if that matters

[sturdy swan]

oh ty

[cobalt sleet]

Clear your browser cache and that should fix the issue

[sturdy swan]

mobile

[cobalt sleet]

Yep

[cyan flint]

steve > groovy sorry to tell u /s

[idle laurel]

grr

[cobalt sleet]

dblcacheclear @sturdy swan

[hidden root]

@sturdy swan

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

can't rlly press control F5 xD

[cobalt sleet]

You can do it in your browser's settings

[covert elm]

how long do i have to wait for my bot to be approved?

[cobalt sleet]

dblupto

[hidden root]

@covert elm

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[covert elm]

ok thanks dude ❤️

[wooden robin]

Hi, i added my bot but it isnt showing up on my profile..

[cobalt sleet]

dblupto

[hidden root]

@wooden robin

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[wooden robin]

no not that

i just added it

[cobalt sleet]

Your bot will appear when it's been approved

[wooden robin]

and it isnt showing up for me to edit the description

oh wait

[kind eagle]

top.gg/bot/YOUR_BOT_ID/edit

[wooden robin]

i just need to do CTRL + SHIFT + R

[cedar shore]

Heya!
My server page on top.gg doesn't seem to be accessible. Everytime I load, through my dashboard or just as another user, it gives error 500

[kind eagle]

see pins

[cedar shore]

thanks for pointing me that

though I just tested on Edge again after clearing cache and cookies

still getting error 500

only seems to happen with mine, the others on the front page work fine

[still wagon]

• p indo

[lament fiber]

dbupto

dblupto

😦

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[silent cypress]

why does it says Something went wrong if i hit Send test

[limpid shadow]

btw this is also on the datadog now :)

[long ferry]

Oh that's what you meant

[long ferry]

yeah

Was confused on the announcement kekw

[limpid shadow]

oh yea

I uh changed the thigny

maybe a bit cleaner to read

[long ferry]

[wanton geyser]

the teams is a bit buggy i made one i cant invite anyone + it dissapers

[cobalt sleet]

I also totally didn't understand the staff announcement I was looking for it in queue and on the bot pages.

[wintry knoll]

veld talk pog

[obsidian vale]

Em hi

[pale owl]

who pinged me in #logs even though i cant access that channel

[obsidian vale]

How can I know how long my bot will be approved?

[grand ravine]

did u edit something in bot page?

[wintry knoll]

1 week or more

[swift marlin]

https://top.gg/servers/new ^^

[obsidian vale]

._.

Seriously?

[swift marlin]

fix your shit

[wintry knoll]

there was a ping raid and someone just exploited @wild stone to ping everyone

[grand ravine]

ye, quite fast i'd say

[misty rivet]

yo

[covert elm]

can i ask for help with coding in this channel?

[wintry knoll]

it takes time for it to get fixed lol

[wintry knoll]

#development

[obsidian vale]

Can I ask a question that has nothing to do with my bot?

[grand ravine]

depends

here is only for top.gg-related stuff

programming in #development

[obsidian vale]

How can I get the verified bot builder badge?

[grand ravine]

you cant

[obsidian vale]

Why?

[wintry knoll]

the badges are now not given out lol

[grand ravine]

the badge is now legacy (aka unobtainable)

[misty rivet]

what like this badge

[pale owl]

no

[pale owl]

ah thx

[wintry knoll]

they were mostly stopped because people exploited this badge and get it on a hella accounts

[grand ravine]

there was a ping raid and someone just exploited @wild stone to ping everyone

[misty rivet]

^^^

then selling them

[obsidian vale]

@misty rivet

[misty rivet]

yea u cant

[obsidian vale]

Ok..

[misty rivet]

ppl was making a team with 50 accounts on it then getting a bot verfified

then selling accounds