support

[long ferry]

refer to the docs: https://docs.top.gg

[misty pine]

Okay thanks you

[spiral hare]

في احد عربي

يساعدني

[kind eagle]

نعم ، بماذا تحتاج المساعدة؟

[runic grail]

my bot is online but it got declined bc its offline????

[zinc oracle]

hey, if you look at the decline a screenshot was provided of your bot being offline during testing.
if you have more questions dm tafina

#mod-logs message

[runic grail]

ok

wait what

thats my old bot

[zinc oracle]

its the one you submitted.

[runic grail]

not my most recent sumbit i sumbitted that one like 3 weeks ago

[zinc oracle]

you submitted that one 3 days ago 👀
#logs message

the most recent submission has not been reviewed yet

[runic grail]

oh

ok

thx

[sturdy swan]

What is the current ETA on bot approvals?

[zinc oracle]

3 days approx, officially 1+ week

[spiral hare]

ابغا اضيف البوت في الموقع حقكم كيف

[kind eagle]

@small lantern ?
https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot

[spiral hare]

لا

بتي ابغا اضيفه هنا

[cobalt sleet]

1. Tags are only in English.
2. Just leave that empty. It's a known issue.

Also, the long description must be over 300 characters long. It's too short.

[spiral hare]

ok

[spiral hare]

[cobalt sleet]

You can only pick from existing tags (e.g.: moderation, fun, games, social...)

[spiral hare]

@cobalt sleet

@cobalt sleet

[long ferry]

yup

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[spiral hare]

كيف اضيف صوره زي كذا

@cobalt sleet

[cobalt sleet]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources: https://www.markdownguide.org/basic-syntax/

[spiral hare]

مافهمت كبف ابغا كلام ترسله لي

[cobalt sleet]

Try asking in #general-int. That's where non-English discussions are.

[spiral hare]

اسمع اقدر ارسلك الصوره وا تسويه لي لنو مره ماعرفت

[hollow temple]

why i get this error?

[cobalt sleet]

Your bot is awaiting approval

Dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[tender bronze]

Is there a reason why I can't edit my main server? One of my mods can and I can't even tho I own it.

Now they can't edit it again.

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled Current Site Issues to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known. Doing so makes helping you in Support more comfortable and avoids repeatedly asking for site issues that are already known. Thank you for understanding.

[tender bronze]

Okedoke. Thank you so much

[true smelt]

uwu

[twilit arch]

I have a question

[long ferry]

sure

[twilit arch]

I submitted my bot 3 days ago
and after submitting i edited it a few times.
now my ques. is that does editing the bot page have any effect on the bot review queue

[sharp narwhal]

It keeps its position in the queue even if edited.

[twilit arch]

oh then all okay
ty

[sharp narwhal]

Np.

[amber dock]

my projects are gone

[plucky patrol]

test

[sharp narwhal]

I don't see any bots that are currently approved/in the queue.

[plucky patrol]

please reset my name :/ <@&695153281105920070>

[sharp narwhal]

Your last submitted bot was declined on August 15, 2021.

[long ferry]

unhoist your username

[tacit zodiac]

Please don't ping us for that

[plucky patrol]

ok, sorry :/

[wind ether]

Hi, i have a question, how i can change my Bot description on the website?

[long ferry]

by pressing the edit button or adding /edit to your url

[wind ether]

where is the edit button?

with /edit it works but where is the button?

[long ferry]

the 3 dots below your votes

[long ferry]

yeah that's a site issue

[wind ether]

I cant click Actions and i dont want report my Bot

xD

okay

How i can reload the image of the bot?

[long ferry]

dblrefreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[long ferry]

you'll need to disable beta on the settings cog

[hollow temple]

hmm thanks

[twilit arch]

I don't get it , bots submitted in 20th August getting reviewed but mine isn't.. I submitted in 18-08-21
please check if there was any error

[long ferry]

we had a pinned message regarding that

not sure where it gone

[cobalt sleet]

You're near the front. You should get approved this weekend.

[twilit arch]

ahh thanks
but how come the bots submitted after mine got reviewed?

[cobalt sleet]

Sometimes bots can be skipped for various reasons, being re-submitted after an incorrect decline etc.

[twilit arch]

oh okay

[fickle bison]

when i try to add a role reward it dont show all my roles?

[haughty vigil]

did u move the dsl bot's role above the role u want to give?

[fickle bison]

shit i forgot sorry lol

still dont show all the roles

[long ferry]

dblreviewedbefore

[hidden root]

@twilit arch

❓ Why was my bot reviewed before another bot that was submitted after mine?

We are working through bots on a queue in chronological order to ensure everyone's bot gets the same chance of reviewing, but there's multiple factors that might cause another bot to be reviewed faster / slower than yours:

Being re-reviewed due to false declines
As nobody's perfect, false declines or misunderstandings may happen. This is why we allow re-reviews when the mistake was made by us during reviewing. This does not apply to bots going offline due to us or your bot stops working after we used a command!

May require further reviewing due to being unsure about a feature / Requires getting access to locked features or getting assistance with a certain feature
As we wish to test your bot to make sure it follows everything from our #rules-and-info, we may require to request access to certain features locked behind things such as premium, or reach out to the bot developer to ask them questions about a certain feature we're unsure about how it might work. This may cause delays during reviewing.

Multiple staff members concurrently working on queue
It could sometimes happen that multiple staff members are working on queue, thus may cause a bot to be reviewed earlier than yours.

Size or complexity of a bot
Some bots may need certain conditions to work, such as a twitch bot that notifies a server about a given user streaming.
Other bots might have more commands or features than the usual bot, possibly having features that requires multiple users to be tested.

[long ferry]

alrighty

this should help

[fickle bison]

ok i gave the bot admin permission and it showed all roles

[long ferry]

that shouldn't be the case

[fickle bison]

what are the permissions the bot neeeds?

[long ferry]

have you also given the bot manage roles?

in order to reward that user the role?

[fickle bison]

i didnt give or remove anyroles

[long ferry]

I mean the bot requires manage roles, could you attempt giving it that permission and seeing if it lists all roles?

Because it only shows roles it is able to manage

spam warning

❓ Why was another bot reviewed before mine, even though I submitted it before them?

❕ We are working through bots on a queue in chronological order to ensure everyone's bot gets the same chance of reviewing, but there's multiple factors that might cause another bot to be reviewed faster / slower than yours:

❗ Being re-reviewed due to false declines

As nobody's perfect, false declines or misunderstandings may happen. This is why we allow re-reviews when the mistake was made by us during reviewing. This does not apply to bots going offline due to us or your bot stops working after we used a command!

❗ May require further reviewing due to being unsure about a feature / Requires getting access to locked features or getting assistance with a certain feature

As we wish to test your bot to make sure it follows everything from our #rules-and-info, we may require to request access to certain features locked behind things such as premium, or reach out to the bot developer to ask them questions about a certain feature we're unsure about how it might work. This may cause delays during reviewing.

❗ Multiple staff members concurrently working on queue

It could sometimes happen that multiple staff members are working on queue, thus may cause a bot to be reviewed earlier than yours.

❗ Size or complexity of a bot

Some bots may need certain conditions to work, such as a twitch bot that notifies a server about a given user streaming.
Other bots might have more commands or features than the usual bot, possibly having features that requires multiple users to be tested.

❔ Interested about how your bot gets reviewed? Feel free to read this support article about How your bot gets reviewed: https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[hybrid current]

what should i do?

[long ferry]

submit your bot without providing a support url, then edit one in afterwards

[hybrid current]

bro

i can't submit it why

[stoic socket]

The logs is broken and sends the bot username instead of User ID. just thought I would let you know

[long ferry]

Yup that's known, thank you though

[long ferry]

Check if all fields are filled out, aswell as checking if any are marked as red

[stoic socket]

alright 🙂

[hybrid current]

is this right?

[long ferry]

What happens when you press submit?

Does it show any red fields?

[hybrid current]

no

[long ferry]

also, remove that one tag that's empty, maybe that's the issue

[hybrid current]

oh thanks !

[misty rivet]

So I have a team on top.gg how does my friend join the team after I invited him

[long ferry]

In order to have your friend join your team, they can go to their profile, then to Edit profile and can possibly find your invite on Invitations

this might not be the case though due to site issues right now

[misty rivet]

Alr bet

[lethal valley]

Hey!

How could i know if my bot is being tested?

@long ferry

Sry for ping

[long ferry]

you cannot know when your bot is being tested

[lethal valley]

Ah ok thx man!

[knotty meadow]

how do i remove access from someone editing my server on top.gg

[long ferry]

you could attempt to create a team and move it there

But refer to the pinned messages

[knotty meadow]

but i dont want him editing my server page ;-;

[sturdy swan]

dblhelp

dblwrongserver

dslhelp

:(

how will I know if bot gets approved?

[long ferry]

You get a dm by watcher once your bot gets approved

[sturdy swan]

ok

[long ferry]

dbl zendesk reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How Your Bot Gets Reviewed

[long ferry]

Feel free to read over this aswell

[teal drift]

Friends, I want to transfer my bot to someone else on top.gg, but I click the transfer button, nothing happens.

[cobalt sleet]

Dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled Current Site Issues to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known. Doing so makes helping you in Support more comfortable and avoids repeatedly asking for site issues that are already known. Thank you for understanding.

[teal drift]

Got it, can moderators with authority transfer it for me?

[wintry lance]

Hi is my server going to be approved so it can be public?

[cobalt sleet]

This is the only way to do it until it gets fixed. The team are working on it'

[teal drift]

The most important for now

Alright, thanks

have a good night

[wintry lance]

In top.gg

[real needle]

n00b question:
could I consider bots on top.gg as all safe ?

say a bot to move messages to the appropriate channel, like this one:
https://top.gg/bot/706927667043237928
(if there are better ones please recommend 🙇‍♂️ )

[long ferry]

I wouldn't consider all bots "safe"

We do initially review bots in order to make sure they follow our #rules-and-info. If we receive reports about certain bots misbehaving, we do act.

Though we mainly depend on reports by users so if you're really unsure, I'd actually suggest checking the reviews, aswell as checking the internet if there's any mention of it misbehaving

[real needle]

gotcha makes sense thank u for the service :>

[long ferry]

You could also ask the actual bot developer on how their bot is like, aswell as asking users from their support server about experiences. This can give you some sort of baseline on how the bots gonna be and if it could be malicious

Also, make sure to not give it more permissions than it needs, just keeps you more safe

[real needle]

whew an important feature not available natively,
and yet this little amount of code is all that's needed ?? xD
https://github.com/tmanifold/mvbot/blob/main/mvbot.js

[long ferry]

A bot being open source is a great indication of trust as well, the bot owner proving you that their bot is not malicious

[real needle]

great tip ty I'm too lazy to reach out to a dev tho maybe later hah

[long ferry]

Everything up to you, just general suggestions

[real needle]

ayy

and ya I can't really tell what that code does,
but since there isn't much the owner prob expect that all eyes could be on it if anything's malicious

[long ferry]

You could also ask someone who's experienced in bot development to see if it does anything malicious

[real needle]

yeet that just reminds me I should look for a discord bot dev server

[long ferry]

Good idea, glad I could help though

[real needle]

bet tyty 🙇‍♂️

[sturdy swan]

Hello

Can I get help

[long ferry]

Greetings, anything needed?

[sturdy swan]

Yes

Why is my profile name not changed in top.gg and there's none of my server their

When I tries to add my server it said sth went wrong

[long ferry]

Have you tried logging out and back in?

[sturdy swan]

Not yet

[long ferry]

And the server one is currently a known issue

[long ferry]

Logging out and back in should refetch your userdata and update your name and avatar

[sturdy swan]

And what does auctions apply does?

[long ferry]

Give it like 30 minutes or so to fully update once you have done so

[long ferry]

dblauctions

[hidden root]

@sturdy swan

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[sturdy swan]

Thx

1 more

What is the add server problem?

[long ferry]

You may not be able to select your server from /servers/me

This is caused by the current site issues and may be resolved by logging out and back in

[sturdy swan]

Yes

And 1 more

Why does it still show my deleted servers

After I delete them and relog

[long ferry]

You can try to use refresh servers button to refetch your servers

[sturdy swan]

Yes

And what's DSL and DBL?

[long ferry]

DSL stands for Discord Server list and DBL for discord bot list

Pretty much what both sides of top.gg are called

[sturdy swan]

Yes

TY

And can you compare top.gg and disboard?

[long ferry]

Not sure, never actually used disboard

[sturdy swan]

Oh

Excuse me

How does the given role after vote work?
@long ferry

I saw it on the web but not sure

[long ferry]

It gets added to the user once they vote

[sturdy swan]

Yes

TY

[wet beacon]

hia

[real needle]

how do you manage individual bots permissions ?

[unkempt notch]

Do you mean like in your server what it has permission to do, or in the invite link for the bot?

[real needle]

when I add a bot, there's a popup of that bots permission u can check/uncheck right ?
What happens after you've already added a bot,
how can you change its permissions ?

[long ferry]

You can change the permissions from the bots role

[real needle]

so yes changing bots permission in my server after it already got added

but then that'd be global to all bots right ?

[long ferry]

Inviting a bot with given permissions creates a new role that only the bot has

Which you can change the permissions on, essentially only changing permissions that bot has

[real needle]

ooo I see it now thanks
looks like Groovy didn't get its own role possibly because I disabled its "add as administrator" permission 🤔

[long ferry]

Correct

If no permissions are set, the role doesn't get created and just uses your default everyone permissions

[real needle]

oof so then maybe I should create a role just for that bot

tyty

[cursive tree]

hi im not sure why i cant add my server to topgg

it says error 500 is the server down or smt?

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled Current Site Issues to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known. Doing so makes helping you in Support more comfortable and avoids repeatedly asking for site issues that are already known. Thank you for understanding.

[cursive tree]

okay

[lethal valley]

Does the bot accepting appear here? #mod-logs

[gloomy shell]

no, in #logs

only declines are in mod-log

[lethal valley]

Yeah ok thanks

[gloomy shell]

[worldly reef]

Why the search feature wasn't able to find my bot

Oh I see it's a listed issue ok tx

[open jasper]

Anyone seeing issues where previously established reactions/roles set in Zira are no longer showing up in their respective message?

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[open jasper]

Sorry, I google searched Zira bot and saw a join discord link which took me here

[harsh agate]

I seem to be having issues with adding our Server for voting.
Can anyone help?

[sand glade]

adding a server has been messed up for a while, last time i brought it up they said it would be fixed 3 days ago ://

probably will be up in a week tho

[harsh agate]

Thanks for the info buddy!
Hope you have a great night 🙂

[split delta]

Error code 429

[sturdy swan]

Hey, there is a discord server that is not mine but is in my profile and I cant remove it. Does anybody by any chance knows how to remove that server off of my profile on top.gg?

[real needle]

so far the only bot I've tried that allows the devs this much access,
are people okay with this ? 🤔

[dusky grove]

I uplaod my discord bot, when can i get this server link?

[sick haven]

Nothin wrong with it, if you don't like it, don't use it.

Theres plenty of other music bots out there which don't request it 😉

[pliant mauve]

you'll have to add your support server to the site

https://top.gg/servers/new

but it's optional

[dusky grove]

ya i already add in the server support already

the link i dont know get it at where?

[pliant mauve]

its just your server id

or go to your server page then copy the id from the url

[dusky grove]

ok thank you

[pliant mauve]

no worries :)

[real needle]

haha for sure I guess it's true with lots of things
I'm curious tho why a music bot would need to know users' emails/servers they're in

[sturdy swan]

it has a web panel

[bronze silo]

[real needle]

could you elaborate some more 👀

[sturdy swan]

you can queue songs on its dashboard i believe

[real laurel]

-support @bronze silo

[wild stone]

@bronze silo

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[bronze silo]

Oh sorry I was in wrong channel

[sturdy swan]

hey i'm having trouble adding the bot to my server can I get some help?

[ember nova]

I accidentally deleted my bot in topgg botlist can i add again?

[bronze silo]

Yes,
Follow this link:
https://top.gg/bot/new

[tulip jewel]

hello
when i search for my bot name on top.gg my bot is not visible in search

[jagged oak]

when will my bot get approved

[pliant mauve]

dbl upto

[hidden root]

@jagged oak

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[jagged oak]

so it tkes 3 weeks now ok ty!!

[last thunder]

When I try and add my server it says something went wrong

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled Current Site Issues to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known. Doing so makes helping you in Support more comfortable and avoids repeatedly asking for site issues that are already known. Thank you for understanding.

[last thunder]

Thanks

[iron juniper]

is there a way i can remove someone from this list?

[tawdry pivot]

Why i cant type here

[wild kelp]

it's a bot?

[iron juniper]

the website

top.gg website

my server

[wild kelp]

no i mean its a bot page?

owo

[iron juniper]

nope

its server

[wild kelp]

so i think those who have administrator rank, they'll be in the list

[iron juniper]

oh

but other people who have it is not in the list

[wild kelp]

you must refresh your data

[iron juniper]

wdym

[mellow temple]

What bot can check if a person joined from a vanity url?

[tawdry pivot]

Why i cant type here

[iron juniper]

@cedar wind can u help me pls (sorry for ping)

[tawdry pivot]

@iron juniper

Can you help

[sturdy swan]

Ur banned from the website probably

[tawdry pivot]

If i ban i couldn't login

[spiral frigate]

ye just checking the bot apps and i cant add things except the bot id

tho the site is having some issues

[tawdry pivot]

Ok

[tawdry pivot]

Means

[gleaming void]

Huh, I can't find my bot in search results

🥲

[random spruce]

Same problem here

[sturdy swan]

Glo

Hlo

@everyone

[random spruce]

@cedar wind fix this problem

[gleaming void]

Other bots with lower votes than my bots still showing

But my bot isn't showing

Why?

[sturdy swan]

I uploded my bot on top.gg but it was not approved why can you pls tell me

[gleaming void]

It will be approved in some days

Be patient

[sturdy swan]

Okk

Thanc

[gleaming void]

Before I was also impatient but now it was approved

[sturdy swan]

Okk

Thanx

[sturdy swan]

Why can't I give support server url

In top.gg

Anyone??

Help me plz

[sleek bane]

Are the review replies fixed?

[sturdy swan]

how can I talk personally with Bot Reviewers?

[real laurel]

you can contact me regarding your bot decline (I was the one that reviewed it)

[gaunt sun]

hello how can ı delete my team

yesterday my net is very bad and ı try create team several times acidently ı open many teams

[sturdy swan]

cant dm you

its locked

[real laurel]

Check your privacy settings then

Mine are completely open

[gaunt sun]

@real laurel how can ı delete my team

[south hedge]

So am I in the right place to get help on Easypoll?

[bronze silo]

No you are on wrong server.

[livid dagger]

the force dark theme option is kinda broken

it just disables the button at the bottom of the page

[sturdy swan]

It’s been 6days since my bot got approved but it’s still isn’t in the site any idea why?

[livid dagger]

been a month for me idk

[jovial current]

Click on Find Bot

[ornate junco]

search is broken so you cant search for bots

[ornate junco]

thats the point of it

[livid dagger]

it says it will force dark mode on the page x)

[ornate junco]

so it disables the button

forcing dark mode makes it so you cant switch to light mode

[sturdy swan]

Why am I getting error 500 when adding a server https://top.gg/servers/new

?

[tawdry pivot]

I clicked

[jovial current]

then it should work

[tawdry pivot]

But it didn't

[sturdy swan]

Waiting for answer

[jovial current]

did u add your client id?

if yes it should find your bot

then you can continue

[ornate junco]

try logging out and logging back in

[sturdy swan]

k

but i added in another way

[ornate junco]

what way

[ornate junco]

what

[solar quiver]

No rewiews here yet

Who

[sturdy swan]

https://top.gg/servers/me

[ornate junco]

https://top.gg/servers/new

[solar quiver]

No rewiews here yet

[tawdry pivot]

Yes

[sturdy swan]

Hi If Im right servers dont need any verification right"?

[ornate junco]

they dont

[sturdy swan]

but why my page is not visible https://top.gg/servers/877164745428455454

[ornate junco]

that isnt an issue

[sturdy swan]

I can only see

[ornate junco]

could be locked

[sturdy swan]

wdym

[ornate junco]

when a server is locked, no one can see it

[sturdy swan]

how do i see whether it is locked or not

[ornate junco]

ask a mod

[sturdy swan]

Please dont advetise 🙂

[ornate junco]

@cyan flint

[sturdy swan]

Shall i ping mod to see whether my server is locked?

[ornate junco]

sure

[sturdy swan]

ohk

@cedar wind I need your help

[long ferry]

@sturdy swan hey hey, need anything?

[sturdy swan]

Yes

[long ferry]

Well what do you need

@sturdy swan you have not fully submitted your server yet

Please navigate to edit and fill out the required fields

[sturdy swan]

Ok thanks

@long ferry Now still I cant see what is left?

[long ferry]

Fill everything out

[hollow thicket]

Hello

@cyan flint

I need help

[long ferry]

Feel free to state your question

[hollow thicket]

Ok thanks

So, like 2 days ago i went on top.gg and fill out the fields

When can i post my ad there

[long ferry]

dblauctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[long ferry]

There's no eta at the moment when you're accepted

[hollow thicket]

I just had 3 questions there

[hollow thicket]

But normally how long do i need to wait

[long ferry]

Normally it would be 2-3 weeks

[hollow thicket]

Oh ok

Ty

[sturdy swan]

@long ferry I filled everything in server info anything else is compulsory?

[long ferry]

Press submit after you've done so

[sturdy swan]

where is that

i only see save

@long ferry

[long ferry]

Save then

[sturdy swan]

i clicked that

still i get error 403

@long ferry

[jaunty tundra]

Even I am getting error

[jaunty tundra]

I got the same error

[sturdy swan]

Hmm

u did bot or server

[jaunty tundra]

bot

I just submitted yesterday

[sturdy swan]

ah then u have to wait for verification

[long ferry]

Not sure then

Servers aren't verified like bots

[sturdy swan]

Yes can you check if anything else is needed https://top.gg/servers/877164745428455454 @long ferry

[jaunty tundra]

yeah i get that but i was able to view the bot today morning, like status pending and all, but today suddenly it shows site forbidden

[long ferry]

I can't help otherwise

[jaunty tundra]

can some else help?

[sturdy swan]

@long ferry could you check if I have left anything which is needed.From my side I have checked everything

[jaunty tundra]

;_;

[long ferry]

make sure you're logged in

@sturdy swan I can't help otherwise, not sure what the issue is

[wind crypt]

2 of My bot won't show up when I search for em

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled Current Site Issues to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known. Doing so makes helping you in Support more comfortable and avoids repeatedly asking for site issues that are already known. Thank you for understanding.

[sturdy swan]

@sturdy swan

[sturdy swan]

I m logged in

[warm flume]

is it possible to add creators to your bot after you publish the bot

[long ferry]

no it is not

use teams instead

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[warm flume]

thank you

[warm flume]

dumb question 2:
how do I add a project?

[long ferry]

By going to your bot, editing it and navigating to transfer

then selecting the team you wish to transfer your bot to

please refer to pins about team issues though

[warm flume]

thank you hope

;-;

sorry

[wind crypt]

my bots on main page but it won't show up on searching

[cobalt sleet]

Yes search has some issues. Please check the pins.

[wind crypt]

okie saw it already, but this happens with all bots being added nowadays ,right?

[long ferry]

yes

may or may not work

[true smelt]

When I look at the issues in the pinned messages, the message is from the month of 05, it's quite long anyway, I don't understand why you are not doing anything?

[runic grail]

never gonna give you up (someone continue)

[long ferry]

dblissues

[hidden root]

@true smelt

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled Current Site Issues to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known. Doing so makes helping you in Support more comfortable and avoids repeatedly asking for site issues that are already known. Thank you for understanding.

[cobalt sleet]

The message gets edited by the way. Not all issues date back to May. They get added and removed as they appear or get fixed.

[fervent marlin]

@long ferry um hi

i want to know

when will my bot will be approved

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[fervent marlin]

@long ferrythanks bro

[solar quiver]

Guys @cobalt sleet is legend support top 💯

[cobalt sleet]

Oh did it work? Glad I could help! Thanks!

[blissful sonnet]

where are forms to fill our verification on top.gg

[pliant mauve]

Application for a bot?

[blissful sonnet]

yea

[pliant mauve]

https://top.gg/bot/new

[blissful sonnet]

[blissful sonnet]

thx

[copper coral]

how long it gonna take before my botmis accepted prob?

[cobalt sleet]

Dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[copper coral]

thanks because im really hyped to see my bot soon on top.gg

[cobalt sleet]

Just make sure it follows all the bot guidelines

[copper coral]

it does, it has nsfw but it can only used in a nsfw channel even like the help-nsfw command

if it is not a nsfw channel it wil say "❌ You can't use this command!"

[river shale]

hello I added a bot on top.gg the name is miku in how long will you be checked? because I respect all safety measures

[cobalt sleet]

Dbl upto

[hidden root]

@river shale

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[true smelt]

but nothing is fixed

except the first

[river shale]

Thanks im glad to see my bot on top.gg and which will be used

[jovial current]

@cobalt sleet Are you able to delete my bot? Im getting rate-limited and i cannot do anything

[cobalt sleet]

It hasn't been approved yet. Can't you ask for help in #development to fix your rate limit issue?

[jovial current]

I submitted for reviewing

[jovial current]

I did but no one responded i asked many times

[cobalt sleet]

Did you provide any code? Error logs? Usually these help to diagnose the problem.

[jovial current]

I did

And i either sent the error and u said search for the errors

But i cannot do anything the codes are working fine im just getting rate-limited

[cobalt sleet]

Deleting the bot from top.gg won't solve the problems with your code.

[jovial current]

Ita getting declined anyways

I have two bots submitted for reviewing

[cobalt sleet]

Do you mean they've hit server cap? Or they're getting rate limited by the API? Two very different things.

[jovial current]

Getting limited by the API

Discord API

[river shale]

Okay

[cobalt sleet]

Then your code is the issue. Definitely try and reach out again in #development.

[jovial current]

I dont think so because i used a token from a different account and it worked

[wary matrix]

Hey, could this message #818685400667127808 message be deleted? I was filling an issue and accidentally hit my enter key, I modified it afterwards but the embed stays the same

[cobalt sleet]

Yeah because it's a different application so you wouldn't be rate limited yet. If the code gets one application rate limited, it'll do the same to another eventually.

[blissful sonnet]

do i need to put the support server copy id ?

[cobalt sleet]

If your support server is listed on top.gg then you put the ID yes. If it isn't, then it might not work.

#development

[ionic hinge]

k

[blissful sonnet]

i guess its not as i am filling this form for first time

[cobalt sleet]

Ok then leave it blank. You can edit it later after your bot gets approved.

[blissful sonnet]

k

@cobalt sleet and how many tags i can put like my bot is an all in one

so all tags or just some main one

[cobalt sleet]

It's a maximum of 6 tags

[blissful sonnet]

k

[cobalt sleet]

Please also note that you cannot create new tags at this time.

[river shale]

I can edit for miku?

[blissful sonnet]

yea

[cobalt sleet]

You can edit your tags once your bot is approved.

[river shale]

Okay thanks but how long is take?

[cobalt sleet]

Dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[cobalt sleet]

It's about a week if you submitted today

[river shale]

Okay, excuse me for wasting your time

[cobalt sleet]

Oh don't worry! it's not a waste of time! That's why we're here

[sturdy swan]

Why doesn't the bot's statistics page load me?

[cobalt sleet]

Dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled Current Site Issues to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known. Doing so makes helping you in Support more comfortable and avoids repeatedly asking for site issues that are already known. Thank you for understanding.

[blissful sonnet]

@cobalt sleet

what is this

its coming when i am submitting

[cobalt sleet]

Try pasting the full link in there?

If that doesn't work just leave it empty for now

[blissful sonnet]

k

@cobalt sleet now its not getting submit

[cobalt sleet]

Leave it empty then

[blissful sonnet]

k

[cobalt sleet]

You'll be able to add it once your bot gets approved

[river shale]

@cobalt sleet how i can add my bot on top.gg server?

[blissful sonnet]

loading like this :((

[cobalt sleet]

We don't add bots here

[river shale]

Oh okay

[blissful sonnet]

https://top.gg/bot/new

[river shale]

I put it now I have to wait for it to be approved

[sturdy swan]

How to add WWE bot?!

[sturdy swan]

To my server

[blissful sonnet]

:((

[blissful sonnet]

yea

[cobalt sleet]

Click invite on the bot page

[blissful sonnet]

filling again the form :((

[sturdy swan]

Can you suggest me the best WWE form?! Pls..

[cobalt sleet]

Are you sure that's your bot ID? @blissful sonnet

[cobalt sleet]

Dbl how2search

[hidden root]

@sturdy swan

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[blissful sonnet]

yea in new form its working

nvm i am filling agian

[keen zealot]

i cant add my server

[cobalt sleet]

Try logging out and back in and clearing your cache

[cobalt sleet]

Dbl issues

[hidden root]

@keen zealot

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled Current Site Issues to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known. Doing so makes helping you in Support more comfortable and avoids repeatedly asking for site issues that are already known. Thank you for understanding.

[brittle trail]

I just added my bot to top gg I'm waiting for approval :D

[keen zealot]

how to i add it tho?

the server

[cobalt sleet]

https://top.gg/servers/new

[keen zealot]

i might be doing something wrong

oh

i see an edit option

over there

and when i click on it, its an edit page for my server

when i clicked on save, it said server not found

[cobalt sleet]

Sounds like it might be related to the site issue in the pins.

[blissful sonnet]

will the discord image link will work like i upload the background then copy link of the image and paste there @cobalt sleet

[cobalt sleet]

No. It clearly states it needs to be imgur. The link should also be directly to the image file like the example in your screenshot.

[brittle trail]

I just added my bot to top gg I'm waiting for approval :D

[keen zealot]

so i cant add my server?

[blissful sonnet]

k

[cobalt sleet]

Dbl upto

[hidden root]

@brittle trail

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[keen zealot]

whats the issue exactly?

i dont see an add server option

just an edit option

and it says this server is not published

how do i publish it?

[keen zealot]

hmmm but i dont know how to add a server

[cobalt sleet]

Have you invited the DSL bot to your server?

[keen zealot]

so idk if im making a mistake or if its a site bug

[keen zealot]

nope

[cobalt sleet]

That's probably why

[keen zealot]

is that required

oh

[cobalt sleet]

Yep

[keen zealot]

wheres the link

invite url?

[cobalt sleet]

https://top.gg/bot/422087909634736160

[keen zealot]

leads me to my servers

what next?

i see an edit option

for each server

but theyre all not published

how am i supposed to publish them

oh

[cobalt sleet]

Sorry wrong link

My bad

[keen zealot]

oh ok

[cobalt sleet]

Try adding that and see if it works then?

[blissful sonnet]

done i filled and updated few things now hope for good to happen with my bot Akamai :))

[keen zealot]

description must be 300 words long

[cobalt sleet]

300 characters, not words 😉

[keen zealot]

oh

[brittle trail]

How to remove my server from top gg ?

[cobalt sleet]

Kick the DSL bot from your server

[brittle trail]

Oh yeah

Ok

[keen zealot]

yeah cant publish it

i shud log out

can you see it? #logs message

[cobalt sleet]

Have you tried reloading the servers?

[brittle trail]

I kicked

[cobalt sleet]

Nope

[brittle trail]

But it's still showing on top gg servers

[cobalt sleet]

Ok go to your server page and add /delete to the end of the URL then fill out your server name and click "Delete"

[brittle trail]

Ok

[keen zealot]

bruh

the site is srsly

very buggy

its published but when i click on it it doesnt show

[cobalt sleet]

As I said it's probably related to the issue with adding new servers that's listed in the pins.

Oh

[keen zealot]

exactly

[cobalt sleet]

It works

Just clear your cache

[keen zealot]

does it???

i cant see it

[cobalt sleet]

Yeah reload the page a couple of times and clear your cache

[keen zealot]

i did clear my cache

doesnt show it to me

:(

[brittle trail]

What to do next

[cobalt sleet]

Copy and paste your full server name into that box and click "Delete"

As it shows in the placeholder example

[keen zealot]

?

wha

full stop is backlisted

for what reason?!

and also

i can vote for the server

but cant view it

[cobalt sleet]

Yeah it doesn't look like it's public. It's definitely related to the issue in pins. Sorry.

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled Current Site Issues to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known. Doing so makes helping you in Support more comfortable and avoids repeatedly asking for site issues that are already known. Thank you for understanding.

[sturdy swan]

I want some help I submit my bot maybe 4days ago and want to know how much time take average

[keen zealot]

it takes 4 weeks

well, around a month

[sturdy swan]

WOW ok thx

[keen zealot]

so i cant add my server to top.gg anymore

[cobalt sleet]

It takes about a week currently. And you submitted it 2 days ago.

[keen zealot]

at least until its fixed

oh, a week
for mine it took a month

yeah it changes

but cant i add my server anymore?

[cobalt sleet]

dblissues @keen zealot

[hidden root]

@keen zealot

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled Current Site Issues to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known. Doing so makes helping you in Support more comfortable and avoids repeatedly asking for site issues that are already known. Thank you for understanding.

[keen zealot]

oh yes

i tried logging out and clearing my cache

it didnt work

[cobalt sleet]

Well then

[brittle trail]

I have to invite DSL again

Where's the link

[cobalt sleet]

https://top.gg/bot/422087909634736160

[pallid palm]

how do i get the top.gg token for my bot. its verified by top.gg

[cobalt sleet]

Add /webhooks to your bot's page URL and click "Show token" or "Generate token"

[pallid palm]

like top.gg/webhook

[cobalt sleet]

https://top.gg/bot/BOT_ID/webhooks

[pallid palm]

oh i understoof

thx

[brittle trail]

DSL didn't create his bot role

[keen zealot]

so no solutions to the add sever problem?

[cobalt sleet]

That's because it doesn't require any permissions. It'll use the same permissions you've given the everyone role.

[brittle trail]

Ok

[sturdy swan]

I got an error when i tried searching it with my bots id

[keen zealot]

im unable to add top.gg to my server
it says i need manage server permissions but im the owner

[sturdy swan]

[queen glade]

Hello to everyone, I have a question:
How can I publish my discord bot on top.gg, At the website

[sturdy swan]

You add your account and press add bot

[keen zealot]

[sturdy swan]

[keen zealot]

worst experience on top.gg :(

[queen glade]

I haven't seen this button 😂

[sturdy swan]

When you login you need to go to your profile on top.gg

[keen zealot]

bruh

wtaf

[queen glade]

Do I have to add a team?

[keen zealot]

i have the bot in my server but it wont let me proceed

[sturdy swan]

No

[brittle marten]

https://top.gg/bot/new

[keen zealot]

im stuck in the bot invite page once i click on add server

[queen glade]

Oh, thanks

[pliant mauve]

You have to login first

[sturdy swan]

I did

[pliant mauve]

Did u get access to the page?

[cobalt sleet]

I already told you it's a known site issue and there's nothing you or we can do.

[sturdy swan]

Sorry but didn’t you see the error i got

And yeah i had access when i just logged in

[pliant mauve]

Alright then

[sturdy swan]

Ok i fixed it

[sturdy swan]

I have done that it worked, thanks !!

[wind ether]

Where is it standing on the Website?

[cobalt sleet]

In the sidebar

On your bot's page

Or lower down the page if you're on mobile

[wind ether]

on the edite thing?

[cobalt sleet]

No on the bot's page

On the listing

[wind ether]

Normaly it should stand here, right?

[cobalt sleet]

Turn off beta mode, refresh the page and it'll appear

[wind ether]

where i can turn it off ^^

[cobalt sleet]

In the cog in the top navbar

[wind ether]

Ahhh, thx

[misty rivet]

Is there a way to add owners of a bot when your bots already been accepted

Because there is a new dev to my bot and I need to add him

Or would I have to contact veld

[sturdy swan]

when my bot Booble#2003 will accept ?

[misty rivet]

-upto @sturdy swan

Bruh I can’t do cmds

[sturdy swan]

sad

[misty rivet]

#support message

Read that

@sturdy swan

[sturdy swan]

ok ty

[rustic nymph]

ok

[mint bay]

hi, now how much time to get verify on top.gg

[pliant mauve]

Dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[misty rivet]

It changed from @wild stone to @hidden root ??

[sturdy swan]

@long ferry anything you got to know about that issue?

or anyone can tell

Hi

@long ferry wanted to tell it is fixed thanks

[humble eagle]

@long ferry

[pliant mauve]

Its just added to watcher as well

[misty rivet]

Oh

[sturdy swan]

Please dont advertise

[misty rivet]

@cedar wind

[sturdy swan]

Hello my server is published someone voted and commented they told and gave screenshot but their review is not displaying and vote too! could anyone tell reason

https://top.gg/servers/877164745428455454

[soft bronze]

Are there really prizes for the bot if it reaches 100 votes

[wintry knoll]

u get 15$ credits for advertising ur bot on top.gg (u cant withdraw them lol)

[river shale]

Badge

[wintry knoll]

no

u cant/dont get any badge lol

[river shale]

Lol?

[sturdy swan]

sorry

[pliant mauve]

Dbl credits

[hidden root]

@soft bronze

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[river shale]

You want to test my bot miku?

[misty rivet]

…

[sturdy swan]

Hmm here it shows that my server is been voted 4times

[sturdy swan]

but when i go inside it does not shows

[wintry knoll]

please talk in #general

[wintry knoll]

@sturdy swan

[sturdy swan]

yes

[pliant mauve]

Dbl issues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled Current Site Issues to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known. Doing so makes helping you in Support more comfortable and avoids repeatedly asking for site issues that are already known. Thank you for understanding.

[sturdy swan]

ohk

[manic pendant]

NSFW servers are allowed on Top.gg, right?

[misty rivet]

Is there a way to add owners of a bot when your bots already been accepted Because there is a new dev to my bot and I need to add him

[pliant mauve]

Yep

[manic pendant]

KK, posting one now

[pliant mauve]

But its not allowed to mention nsfw in your server page

Just make sure to read the server guidelines

[misty rivet]

…

[pliant mauve]

I dont think it’s possible atm

[misty rivet]

Eee

Do I have to contact veld

[pliant mauve]

That wouldn’t be necessary

[misty rivet]

What about if I add him to the bots team then give him admin in that team then he can edit the top.gg bot

Or does the teams on top.gg not work like that

[manic pendant]

So, note at the end is no buneo

[pliant mauve]

Yea..

[manic pendant]

<.< >.>

[sturdy swan]

how much time it take for bot approval

It was once approved but i deleteed it

And it was earlier approved by Xetera

[river shale]

Dblupto

[pliant mauve]

Dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

But it was earlier approved!!

[pliant mauve]

Oh why are you asking for time approval then

[sharp narwhal]

They deleted it

[sturdy swan]

Becoz it was already approved and i am thinking kt should be approved soon

[proud karma]

Is it possible for me to remove a discord server from my user profile figured it out

[sturdy swan]

No i by mistake deleted i was doing refresh but i deleted it -_-

[fossil quarry]

i think 7days will be happen for apporal

iam right

[pliant mauve]

Youll have to resubmit and wait again then

[sturdy swan]

Last time it took 8 hrs

[sharp narwhal]

The current time is 1+ weeks

[queen glade]

if i paste my client id, it says "your application is not public", but my bot is public :

[sturdy swan]

😭

[vernal idol]

what does the bot owner get when we vote for it

?

[pliant mauve]

Vote credits

[sturdy swan]

Money monthly

[vernal idol]

but what does that do

[lethal valley]

Does the bot approval appear here? #mod-logs

[vernal idol]

?

[pliant mauve]

Dbl credits

[hidden root]

@vernal idol

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[sturdy swan]

Yes

[lethal valley]

Ok thanks

[pliant mauve]

When approved it will be logged in #logs and then #mod-logs otherwise

[queen glade]

or does this appear, 'cause i have activated intents?

[sturdy swan]

Yo should enable member intents

*You

[queen glade]

i have it, but i can't upload it, if i paste my client id: this happens

[sturdy swan]

Have you made it public??

[queen glade]

? yes i would say

[sturdy swan]

Refresh page

[queen glade]

oh damn

[fossil quarry]

if i add my bot then where i can see my bot

[pliant mauve]

On your profile

[fossil quarry]

wht

[river shale]

@pliant mauve you are tester bot ?

[pliant mauve]

Yes i do review bots

[queen glade]

it happens again 😒

[fossil quarry]

min is 1week+

for approval

[pliant mauve]

Yep

[fossil quarry]

kk

[rough talon]

About a month ago my bot was rejected and I applied again and nothing came up from the private message. 1 week passed.

[fossil quarry]

yea i see

[sharp narwhal]

You submitted the bot on August 17, 2021

It has only been 5 days

The current review time is 1 week or more.

[queen glade]

but nothing has changed

[lethal valley]

How much does it take to approve a bot

[sharp narwhal]

dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sharp narwhal]

@lethal valley

[lethal valley]

Ok thanks

[queen glade]

why does it work with any other bots i own, but not with this one

[coral reef]

Because the client application is not public on the discord developer portal

Go to your dev portal and go to the client, then make sure it’s public.

[queen glade]

look

[vast crystal]

Is there a place I can advertise my discord?

I’m trying to get more members who are active

[sharp narwhal]

You can list your Discord server on the site.

https://top.gg/servers/new

[vast crystal]

I have it on disboard and discord list of servers

[sharp narwhal]

You can list it on Top.gg server list using the link above.

[vast crystal]

I’ll try that

[iron remnant]

There is some spam account that left a fake review on my bot saying some gibberish. I have reported it, how long do i have to wait to get it removed?

[vast crystal]

If anyone wants a link to the server, dm if your interested

[cobalt sleet]

That takes a while. Just be patient. No ETA.

[low tendon]

I've got a question.

[iron remnant]

Okay

[cobalt sleet]

@vast crystal no ads

[iron remnant]

Do you review those reported comments? Justcurious.

[cobalt sleet]

Yes they get reviewed by a moderator

[iron remnant]

Ok thanks.

[vast crystal]

I apologize, I thought dming was ok. Apologies for not knowing

[low tendon]

Why is it not letting me add my server to top.gg?

[cobalt sleet]

Dbl issues

[hidden root]

@low tendon

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled Current Site Issues to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known. Doing so makes helping you in Support more comfortable and avoids repeatedly asking for site issues that are already known. Thank you for understanding.

[low tendon]

Ok, thanks.

[river shale]

You can review my bot?

[cobalt sleet]

Dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How Your Bot Gets Reviewed

[queen glade]

how do u get the bot developer rank?

[cobalt sleet]

You need an approved bot on top.gg.

[queen glade]

ah thanks

[surreal ice]

How do i add my server on top.gg?

[cobalt sleet]

https://top.gg/servers/new

[surreal ice]

It doesnt show there tho

i tried logging back but still doesnt

[cobalt sleet]

#memes-and-media

[cobalt sleet]

Dbl issues

[hidden root]

@surreal ice

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled Current Site Issues to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known. Doing so makes helping you in Support more comfortable and avoids repeatedly asking for site issues that are already known. Thank you for understanding.

[eternal zenith]

Hi, I'm using the Tempy bot and it requires users to vote to use commands. I have voted for the bot but it keeps saying that I haven't. I've asked on the Tempy server and they directed me here. Please help!

[pliant mauve]

dbl wrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[wintry knoll]

its not wrong server in short: he is having problem with voting the bot

[pliant mauve]

They said that they have voted. So I think that's the bot's issue?

[sharp narwhal]

If the bot says they have not voted but the site says they did, then that is an issue with the bot.

[wintry knoll]

wait am confusion

oh wait

i get it now

my bad

ima go back to translating lol

[worn crescent]

@cedar wind

[wintry knoll]

Dont Ping mods for no reason

[cedar wind]

?

[meager hound]

how can i add my server on top.gg

[cedar wind]

https://top.gg/servers/new

[meager hound]

i have added the bot?

now

??

[wintry knoll]

go to
https://top.gg/user/750059175865745518
scroll down and find the server and edit it

[digital lion]

I added the server on the website plus the bot but I can’t find it on the website

[meager hound]

oki

[wintry knoll]

like in search bar or wat?

[digital lion]

Yea when I’m searching for the server

[wintry knoll]

Its a top.gg issue

no particular date when will it get fixed

[digital lion]

Ohh so what can I do to resolve it

[wintry knoll]

u cant do nothing

just wait for top.gg to fix this issue

[digital lion]

Ohh bummer ok

[digital canyon]

How to use vote credits??

[sharp narwhal]

dbl credits

[hidden root]

@digital canyon

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[digital canyon]

Okkk

Ty

[sturdy mural]

is this all I have to do to make my application public?

I've changed that setting but still getting the error

[coral reef]

It can take a moment

[sturdy mural]

alrighty, thanks

[digital lion]

You think just redoing my server online will fix this bug?

On the website

[coral reef]

What bug?

Oh, the server not showing up

Only possible fix is editing the contents of your server on your edit page and checking back to see if it gets indexed

[digital lion]

Ok I’ll try it

[pliant skiff]

cyka blyat

[queen glade]

If the bot is not online, but it will be tested right now, do you wait until it's online again or do you disagree ? I ask, because I have sent a inquiry

[queen glade]

Yes, I know it is better to host the bot every time, but sometimes , my bot is offline

[cobalt sleet]

If your bot is offline at the time of review it'll be declined

Dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How Your Bot Gets Reviewed

[cobalt sleet]

Dbl zendesk bot guidelines

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines

[queen glade]

Ok thx

Is it recommended, that I have a help command which lists all commands. Because the bot tester will not know the commands....

[long ferry]

you should state your commands somewhere

otherwise we have no clue what we should test

nor would your users know how to use your bot after approval

[sturdy swan]

@sharp narwhal

[vernal pier]

How can i edit my bot page?

[long ferry]

you should be able to use the edit button on the 3 bots on your bot page

otherwise, add /edit to your url

[queen glade]

Alright, I'll add a help cmd tomorrow, I think I have enough time

[crystal bloom]

How do i have acces from testing?

[long ferry]

Access from testing? What do you mean

[crystal bloom]

In old time, here have a channel for testing

Like for bot all.

[cobalt sleet]

We don't add bots here anymore if that's what you're asking

[crystal bloom]

oh, why?

[cobalt sleet]

#announcements message

[crystal bloom]

Alright.

Thanks.

[calm solar]

a very minor bug

[long ferry]

Where is that?

[calm solar]

https://top.gg/bot/760027263046909992

the announcement section

[coral reef]

It is fixed in the new site

[calm solar]

ah

[coral reef]

http://img.extreme-is.me/HCYtJT1E8381le8P

[calm solar]

alright

[calm solar]

damn its you, you're the one who approved this bot

i still remember you

lmao, okay thanks

[nova sparrow]

uhhhhh

[surreal swift]

Other than the advertise feature on the website, is there any other way to advertise my application?

[coral reef]

DM a moderator for reports