#support
1 messages · Page 519 of 1
Hi
Can someone help me? When I try to enter to the "add your server" section, this appears
I need help, I just finished setting up my server and posted it on top.gg, but then when i searched up my server name only 8 servers popped up, and none of them were mine.
Then i asked my friend to go to my server link (which i gave him) and this popped up
um...
An error has occurred while validating your input:
Detailed description too short. Minimum 300 characters. Add your commands. Spaces or empty spaces are not counted.?
i'm remaking my bot with slash commands, how do i let the top.gg invite have the applications.commands scope?
An error occurred while validating your entry: The bot is private. Please check the public bot option in the Discord developer dashboard.
?
What does he mean, I don't understand what he said?
that happens when the owner of the bot makes it so other people can't invite it, you'd have to contact the developer and ask them to make it public
I'm the private developer of the bot, give me a minute and make it public
1m
What option do I make to make it public? @light raven
check the public bot checkbox at the top
How do i add my own webhook to the votes? Cuz i put it and i test it won’t send the test so? How
I am Arabic and I use Google Translator and I do not understand what you are saying, can you specify an arrow on the option?
اول زر فوق اضغط عليه
Done
اي
العفو،.
help me please i rlly want a community server
اذا انقبل او انرفض بيجيك منشن في
#logs
تمام
البوت محطوط في قائمة انتظار خلي البوت اونلاين لان اذا كان اوفلاين وجت الادارة تختبره بيرفضوه
لا اونلاين ما يطفه
انتظر يجيك منشن.. العملية تاخذ من يومين لأسبوع.
الشكر لله.. حياك بأي وقت.
شلونكم
حبيبي والله
xD
ذا سبورت
nah but I actually need help that's why I joined the server but it's not top.gg related
is that ok?
wait nvm
this channel is for top.gg support
Idk actually but i think from the bot info section?
I don't know how to do this with css. Do you know how to do this?
ok
can someone help me why is everyone ignoring mee
I need help, I just finished setting up my server and posted it on top.gg, but then when i searched up my server name only 8 servers popped up, and none of them were mine.
Then i asked my friend to go to my server link (which i gave him) and this popped up
Hi, so I listed a server I'm admin in onto top.gg a few months ago but top.gg did not properly list the server. Even now, the server does not show up when you search it on the website and you can only find the server's page through a direct link. I have tried unlisting and relisting multiple times and it still does not appear. Any way I can troubleshoot how to get my server properly listed?
the fix doesn't work though
it's a possible fix, if it doesn't work, then you'll need to wait until the issue gets resolved
how much time does it take for the bot to be accepted
read pins
thx how do i invite the dsl bot
how do you put ur bot on the list
you can add it through https://top.gg/bot/new
Hey, how do I open a support ticket or smthn like that
I found a malicious bot
On top.gg
feel free to use the report button on the bot page
Like, the owner of the bot
Will be using it to nuke servers
yup, report it using the report bot button providing proof etc
were can i report ad in dm
feel free to dm a moderator
agree
i was add my bot and already approved but no bots found in search results
read pins
The bot’s can view #commands only
i mean on top gg
Go to your profile press refresh data on the bot’s page and try again if still not showing then you should wait for support
ok got it, thanks
Hello, a while ago I added my bot to the top.gg page, how can I know if it has already been approved?
on #logs i guess
why is the add server button the the website broken
also why does it disappear sometimes too
hello?
@wild zenith
You will get pinged if your bot was approved or declined
Ok, thanks
howdy, i dont have an exact answer for you, however, you can make an issue in the top.gg github
If serious modifications are made to fix the errors that caused a ban, a possibility of deban is possible?
Hi, I don't know if this is the correct Chanel, I have a probo with a one bit in DC, his name is Brawly, and I can't fik it
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
my commands are entirely discord slash commands, do i need one regular help command? 
you don't, as long as you mention that your command uses slash commands, it should be fine 
and of course, as long as your slash commands work aswell 
wait i think when whoever reviewed my bot, the bot was down for a sec 
that's on you then, feel free to resubmit and make sure it is online then
yeah i know lol
When i or someone else searches for my bot (It is accepted) it doesnt show up
Is there any reason this might happen or is it thatthe bot is too young on top.gg
-pins
ok tags gonna be annoying for a bit
Ok
Ty it solved all my problems
If your bot gets declined, how long until you can apply again?
you should be able to apply right away @lavish sail
make sure you fixed what they required you to fix
Oh okay ty :)
unfortunately not, if you wish to use a specific channel, you need to create an invite yourself
its telling me to enable widgets, but they are enabled
kick dsl and re-add it
can u give me an invite for the bot
same issue
please delete this server its old asf idek why its here https://top.gg/servers/675110332443918336
you should be able to delete it yourself through the delete button if you own it
Anyone else getting 500 errors?
Depends on what you are trying to do.
Edit my bot
dbl pins
I'm not sure why my bot's avatar/pfp isn't showing anymore and is shown as broken
i was try editing my bot, but still not appears in search top gg
You know it kinda grinds my gears whenever i try to load into the site, i always get a serverhost error 7/10 times.
This doesnt seem normal, you know
Click refresh data
Known issue, refer to pins
thanks og it just fixed itself to the old pfp and then i hit refresh data and moved to the new one
np.
Is the bot a protection bot?
dbl wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Top.gg its down? or because I can't see the page?
I try to go to top.gg/bot/862482131375489054/ to see where there is the most traffic on the page but it appears that there was an error in the host of top.gg
hi, i can`t kick my teams in my bot why ? anyone can help me ?
dbl pins
@umbral lodge
Press refresh data button
It just got approved. It may take a while
Oh ok cause the invite page wont work either
@pliant mauve thanks
no worries
You need to transfer the bot to a team. Please check the pins for related issues.
it doesn’t transferring idk why
Yep it's a known issue listed in the pins.
Unfortunately you'll just have to wait for it to be fixed.
oh what about if another admin edit page or delete 😐
Hey, I can't go to top.gg/bot/862482131375489054/analytics, does anyone else know why or does it happen to someone else?
This screen comes out
How come my description wont sync either?
Is that also because it isn't approved?
you're talking about a server right?
Yeah
Please help 
Oh ok would you know why it is unable to be searched for and why the description wont sync?
That's a known issue about the analytics.
Most likely a site issue
So... what do I do or why does it happen?
So it will probably just resolve on its own after a while
yea, hopefully.
yall got any beans
You wait until it's fixed
Why is my discord nickname “z”?
Where app bot legacy be at?
Because your user name is hoisting by starting with _
My username has been like that for a year now and I haven’t tried to hoist myself
symbols are hoisting.
Who wants MichaelSoft tech support
Anyone know where I can find app bot legacy?
try #general, or google.
@sturdy swan please leave this channel.
also dont post random links like that
But it’s tech support
is there a website where u can see all the bot sites?
is it just me or is the site 500'ing like crazy right now
not aware of any. not really top.gg support related
-m @sturdy swan
🤐 Muted Bill Gapes from MichaelSoft#6068 (@lapis widget)
🤐 Muted Bill Gapes from MichaelSoft#6068 (@lapis widget)
yeah I was asking cause I use to have a website where u could see all of them
My kdbot was offline
good
What should I do?
put it back online
How
what do you use?
What do you host on..
My own discord server
Ermm.....
Kind dead for 190,000 people
You are in the wrong server for support for a bot
I invited a bot called "KDbot" and his offline
I have a question for a staff
Which server should I go ;-;
dbl wrongserver
@wraith aurora
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
sure, what can i help you with?
Why won’t Top.gg/servers load
site issues
thanks
If my bot uses slash commands everywhere except owner commands, may I specify '/' as the prefix?
Yep
my bot got rejected for having a spam command but that can easily be fixed by using a command to disable it so why did it get rejected.
because it broke our rules
if i change the default value to 0 is that fine
Having it is the issue
I have one more question, does a help/enterypoint command need to be explicitly named /help, or does for example /info also do?
Thanks!
Anything is acceptable as long as you specify which is it
Where can I specify that?
Description
Got it, thanks! 👍
Ig they also accept it being mentioned in bot description or bot presence activity
Nice
Thanks for the help!
Yw
how do i force users to use dark mode
@cobalt sleet again declined my bot .You will be online at morning also . Please do at morning.
ay
My all bots will be offline at night
When will these things be fixed on the website:
- Reviewing bots
- Liking comments (when refreshing the page a few seconds later, the comment like doesn't stay there)
- Putting up new servers
- Reviewing comments as your bot (since it does it with your user pfp and username now for some reason, also the replies don't send most of the time, and its not because of my internet)
- Editing the bot's things like description and invites
I feel like these big issues about the website get ignored like all the time. Am I seriously the only one that is saying anything about it??
These issues are certainly not ignored and are known towards the site devs, as these are not the only site issues users are facing, the devs are required to fix other ones, more important ones, first.
In the meantime, we ask you to be patient
Thank you. But it's been like this for like over 6 months now. It's very frustrating since this is the biggest Discord Bot advert places and the site doesn't function well and like it should
But what's more important than posting discord bots to the site exactly?
Does anyone need support rn?
How do I delete a team?
You just delete it.
I'm on mobile and I can't find where I delete it
Do it on PC. It's easier
I can't rn I'm not at home is there any way to do it on mobile or no?
I do not know personally as I have not used the teams function
Ok, thanks
all good
😞
elo
There's multiple site issues in the pinned messages, which may require more attention to allow basic site usage. Some of these might require more attention than others, so we cannot give you some sort of ETA regarding that.
But I can assure you, the devs are working as much as they can, fixing these site issues. For example servers couldn't be deleted, an issue possibly longer present than the other issues on the pinned messages, was just recently fixed.
Oh, I did not notice the pinned message. I will stay informed for more updates on the matter.
Thank you for understanding, some fixes regarding these issues might be mentioned on the #site-status, so best is to check both 👍
Are the votes ip based
They're user based
you have to host them
how do i force users to use dark mode
what are the trending new bots based on
I keep getting this error
Try not using beta?
?
You could try using the stable site instead of the beta
im not using beta and that error keeps showing up 
same 
?
Hello can I atleast change my nickname instead of "z" please?
Anybody have youtube api?
First 100 votes, being 15$, every 1000th vote after that 1$
dblupto
@sturdy swan
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
wait srsly
so less
Yup
Considering how many votes a server/bot might gain, that's understandable
Yes
-_-
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
i remember when your bot didn't need to be reviewed
what if i lose auctions
Not sure if that was a thing before, but it requires reviewal in current times
You're able to use the credits you bet for another auction
bc these sketch bots ugh
must be a pain
i have been making bots since 2017 and im just getting bored now
its like children's play now
Would anyone know why my server is not searchable even though it is published? Would the font of it matter?
yea it would mater
ok
Also refer to the pinned messages
u talkin to me?
Nope, meant @hollow cedar
So it's just an on going error
its the font
I fixed it
okay give it some time
Yeah but I fixed it ages ago
could deleting the server off of the website and then adding it back again help?
I'm new to adding my bots to topgg so, what votes do? and why MEE6 having "unlimited" votes?
And also, how do I get that Bot Developer role?
thank you
idk
@long ferry
u only get it when u have a bot listed on the top.gg website
okay nvm this person got it
Owh. Okay
how do they know that i have a bot listed on the server?
they know everything

I cant delete my server
Are you the owner of that server?
Yeah
I also think the website thinks its a bot
the log channel keeps mentioning my name
Nah that's normal
ok, but how come I cant delete, edit, or find my server online?
You edited your server according to logs, you should be able to delete it using the delete button and finding is related to the pinned messages
Yeah but I mean I have to get redirected heaps of times before I can edit it. The delete button doesn't work for me
Press the delete button on your bot page
Is there a button of that too
Never noticed

Thanks, will my role will be removed too, if I remove my bot
@pliant mauve hello bro
Your bot page > Edit > Widgets
k thx
I transferred My bot to a team
But I can't view the team yet
and Also the person I invited to the team isn't able to join
Can Someone help me with this
analytics don't work
Yes, the analytics page doesn’t work
To judge my analytics I have just been monitoring the terminal on my server that runs the bot
how do I transfer my server to a team? I've already created a team
I'm sure this is not the place to ask that 
sorry
join dank memer support server & check
I don't speak English very well and I don't know where to write
owh ok, maybe try googling it
hey how can i change the description from my bot on top.gg?
i found it on the old design;)
I did not decline your bot. It was @mint wadi. Also, as I told you last time, your bot is expected to be online 24/7. We don't accommodate requests like "my bot is only online in the morning".
We no longer accommodate offline hours, even if you state your bot is online every day from x to y hours, unless it's for temporary maintenance only.
Accommodate ::
My bot will be offline on Tuesday from 1pm to 4pm GMT for maintenance, please don't check it during that time.
Do not Accommodate ::
My bot is online from 9am to 10pm GMT every day only. Please only check it during that as I don't have a VPS.

When I refresh data. This error comes
When will my BOT average be confirmed ?
Ookey
Azərbaycan
yes
so
The bot came into my server
but how to use it
like in which channel will it say welcome
go to their support server
from where
-wrongserver @lime quest
@lime quest
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
there ^^
is topgg having problems right now?
it keeps throwing errors when im trying to test my webhook
I cannot seem to find the page where i can choose the length of time someone recieves a role for voting. ping me please when you answer.


@naive hedge I believe its default at 13 hours, I dont think you can change it
@sacred stone you'll get pinged in #logs and a dm from @hidden root
Thank you, I hope I didn't bother you
No problem!
Hey uhm I just refreshed my top.gg page but why does the background still not want to be black? I set the page to force dark mode and thats it...But still white
NVM got it fixed
took a few min
Ok so my situation is really weird. I am not able to delete my server off the website, I can't write any reviews on my server, my server isn't searchable.
Why aren't you able to delete it
The invite should show up under their edit profile -> invites
am i allowed to add nsfw commands, as long as it only works in nsfw channels?
the delete button doesn't do anything
Have you entered your server name in the field?
Yeah
Yes
you can have nsfw commands
But you can't mention them in description
it says "based on 53 reviews", but I can only see 20 of them, and those 20 make up 4.05 average, all of those at 3 stars and below being about downtime which is irrelevant now
why can't I see the 33 other reviews
alr
Hi my bot was removed by one of admins that bitrate on me and now i applied bot again when bot get reviewed?
when they get to it in the queue
Why admins can delete bot in topgg?
your bot violating the rules or you getting banned from this server are reasons for removal
but i’m owner of bot
well in that case, it's because you added them as a owner
other owners ?
Before 6 month my account got lost another owners they don’t cant to remove bot but now 😐
then they will be listed on the page and they'll have pretty much full access to your bot
secondary owners can remove the bot
Yeah but by ticket from here not in web
I Can see a bot but in there on website
If i Search
And the bot was verified
dblpins
@sturdy swan
hello
i've submitted my bot to top.gg but it leads me to a 403 page
is that normal?
i've spent a good 30 minutes typing and filling out everything
are you logged in?
yeah
into the correct account aswell?
yes
are you able to access /edit on https://top.gg/bot/botid/edit
Bdfden making a bot but I can't activate it, does anyone know the solution?
there's no eta
it stays broke?
of course not, there's just no ETA for a fix at the moment
Why shouldn't they ?
They are admins
admins are supposed to be the highest in the power ranking ||Except owners||
hey
hey
why are a creator of my server on the top.gg page that i dont know who is
idk who is the first and it is my server
refer to pins
what can i do to remove him
Nothing as of now, you can attempt to move your bot to a team
again, refer to pins
What issue?
there are 5 comments with 5star and site shows no reviews
That's a known issue. It will be fixed soon.
and comments are many days back
k
What's up with analytics not working, seems to raise a gateway timeout
i am facing that from a long time
no update in #site-status too
how do i edit my bot page i enabled the beta version of the website but cant find my way to it
There should be an edit button in this menu
Known issue then. Either add /edit to the page URL or turn off beta mode.
yeah tried turning the beta off but it dont give m the option no more i tried reloading page n stuff bot nothing
easiest way i can think of is use a different browser
Hello, I am on a server and they want to now how to install the !bump feature. How does it work or where can I find info about it?
Dsl does not have a bump feature
I have submitted a bot when and how is this approved
I have seen it in many servers. To what does it belong?
Not top.gg, maybe a competitor
can't help much
dblupto
@remote hazel
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Ok thx
is it a problem if i post supports server invite on my bot description?
Hlo guys
nope, completely fine
Why my not didn't have command and my friends ald command
nice ty
Do anyone has made vouch bot or game bot?
wait no bring back Luca
How can I add the lib language to the bot info
Hey the analytics page is not loading for my bot
why i get this error?
Show code
i wanted to go add server
Wym show code
Is that your bot?
Then give me the code where you send botinfo command
You have to add that yourself
I think that's for Topgg api
Where
ok
That's for support of Topgg api. #development is for development of Topgg api
How does one "re-apply" for bot approval?
by fixing the issues that caused your bot to be declined, then submit it again like before
Yeah, but how, it automatically applies once you create the bot page.
that's resubmitting
Re-creating the bot page? interesting...
will the review section be fixed someday? it's been months since i cannot reply to reviews because they are not posted. i tried now and didnt work, but it added a hidden review (it says there are 8 but i have 7) and they are all 5 stars but the overall is 4.4...... https://top.gg/bot/803648515947233330
can we put JS in the long description of a discord bot ?
or only html and css ?
only html and css
okay, sad
you can always open an iframe
yeah but you have to upload your website so. And I don't want to buy a domain name for this
Hey
So I'm tryina get help for something kinda off-topic, but some of the staff here might be able to help me...
Does anyone else here manage a server?
I'm starting a new server
It doesn't really make much sense to use html and css because it limits your font sizes etc
Because some really weird things have been going on as of late
First off, roles are suddenly moving around, and I know it's not any of my Admins, cuz then they like glitch out and get wonky when I try to reorder them, and now, something freaky is going on with channel perms
I can't set channel perms to use the
feature anymore.
It locks me out.
Anyone know how this is possible?
(I'm the Server Owner btw, so it's not a lack of perms)
You should probably be asking these questions in .gg/discord-townhall
Ok cool ty
Didn't know such a place existed loll
Tysm!
Js gets removed
https://i.imgur.com/S7Wx5Ya.png
why no avatar from many days
no problemo
press the refresh button on the bot page
U r 
thanks
@long ferry
dblpins
when I click send test on my server webhook it says something went wrong? it didnt post any request
Can someone help me transfer my server to a team? I've already created a team but can't find an option to transfer it
Tests don't work on servers right now. You have to test with a real vote.
oh okay
It should be on the edit page in the sidebar at the bottom. There should be a "Transfer to team" button?
can I get an example of post request content?
I'll recheck & tell ya, thanks
cause I dont wanna wait another 12 hour if I type it wrong
It didn't work, neither the auto role reward nor my webhook, I received the post request but it doesnt update my database
I've clicked edit server & am on the edit page, there's no transfer team button
If you're receiving the data then I'd ask in #development since it sounds like a problem with your code.
but neither the role reward works
i am not sure lol it didn't work when i tried it
oh sorry
Anyone
use the delete button
Where
on your server page, if you're the owner, you should see a delete button
Can u send me a ss? Pls
Add /delete to your server page URL.
:/
Which page...
The page you screenshotted just now
^
Ignore the buttons there aren't any on servers
Yes
Ooh ok thx

reviews are still broken...
We know
Which of these button ^^" 1st one or 2nd
The button below webhooks isn't working cuz-
You're on the delete page. Copy your server name into the grey field where you can see your server name as a placeholder. Then click the pink delete button on the right.
Hello,
Someone has left a negative review on my server yet there is no record of them ever joining my server. This has made our score plummet. The average is also wrong anyway, we have five 5-star reviews and this 1-star anomaly, that should be 4 (4.3) stars not the 3 stars it’s showing. We have reported and replied to this review but nothing has happened, this person’s Discord also does not exist. We feel powerless because we genuinely have no idea who this person is or what they are referring to. We can’t even reach out to them.
Okk
It’s a fake review, basically. Probably planted by a rival server.
If you've reported it, just be patient. If it breaks our review guidelines it'll get removed by a moderator. Please note it does take a long time for reports to get reviewed.
Oh done thx ^^
That’s okay, I don’t mind waiting, but since the report function is simply a button I’m worried that it won’t be flagged as inappropriate— on the surface it doesn’t seem fake, you have to dig to find that this person does not exist and has never joined my server
Y a t'il un support français ? J'ai une question à propos des votes s'il vous plaît
Nice xD alors comment on peut voir combien de personne on voter pour notre serveur ?
Le nombre de votes s'affiche sur la page de votre serveur. Le compte est remis à jour tous les 24h environ.
Il faut noter aussi que les votes se remettent à zéro en chaque début de mois.
Et comptent pour double du vendredi au dimanche.
Il y a pas de commande spécifique à faire depuis notre serveur ? On est obliger de passer par le Web ?
Pour ça il faudrait un bot. Mais je n'en connais pas. Normalement les gens les créent eux-mêmes. Vous pouvez regarder votetracker.xyz éventuellement mais je ne l'ai jamais essayé personnellement alors je ne sais pas s'il a cette fonctionnalité.
Cant find this??
OK merci c'est super
Are you on PC?
Nope
You have to use a PC. Server widget settings don't appear on mobile.
Gotcha
i can't add new server it says
500
something went wrong...

How to get my bot certified?
you don't, certification is deprecated
ohk
Make sure the DSL bot can create invites
Could you show me?
yeah same here
@limpid shadow someone else had the same error earlier
i am having this rn
is this from serverside?
or from my side?
umm its not letting me add my bot
i can't reply to reviews on my bot when i do it counts it as a review and takes my rating down
It's saying this but I can vote my server
same
i am unable to add my server 🙄
Are you logged in ?
yes
anyone know why?
What does it say ?
Try logging out and back in
nothing just doesnt do anything when i press the button
what should i do?
My bot logo change isnt shown on the website :/
Click the refresh button
I changed the logo 1 day ago lol
umm can't help you
I am in beta mode
can't get out of it
There's a refresh data button on your bot page
Click on it
Not the browser refresh
Can anyone help-
ohhhh okay okay willl try it out , Thanks
@kind eagle
whom should i contact for help?
I'm trying it myself
giv me a moment
Hey! Someones now were can i report for a plagiarism?
ok
TQSM Akio !!!
Hey! Someones now were can i report for a plagiarism?
you wanna a reviewer or a member of the server?
thank you i can do it now
reviewer = the person who reviews on your bot
A member copy something that did my partner and he copy that and put in her server
if its related to the server you have to DM a mod ig with PROOF
Okay
Thanks
@wooden robin ignore the "Find bot" button
Just fill the form and click the submit button at the bottom
Welcome !
i cant
Also May I know what is a DSL Bot?
It's the official top.gg server listings bot
what does ot say ?
nothing
no you got to have evidence against the person you wanna report
oh okay Thnaks !
cant click it
:/
Also when I try to search my bot through search engine , I cant find it
And all unrelated searches come
where do i report?
That's a known issue
unable to vote
known issue
Refer to pins
oh okay sure will do so from next time
here I guess
Yeah and thus no one can see my bot thus the progress is slow 
*growth
Also in GitHub repo
but i already have havent i?
More or less, how many time spend a mod to respond you?
Hi. Could anyone explain what are these "vote credits". And what exactly happened as I clicked "Redeem" and why it now shows as an "Unknown user"?
everyone is getting issue can you please fix it up
So how do I claim something if I did not get anything? @sand basalt
u can only claim it if u got something
i think
@cedar wind
it loaded for a while, nothing happened, I got http 500 error in console and now it shows as an "Unknown user"
I hve created an issue on GitHub for you
https://github.com/top-gg/issues/issues/785
try again
see what happens ig
CAN I PLS GET HELP
there is nowhere I can try again, that is the case
this is all I see now
oh
if u didnt redeem it then ur co-owner did
You don't actually get paid irl
oh
I dont have any co owners
Thanks
see this
#support message
@kind eagleknow one is able to vote
discord.com/channels/@me/8771108..... ???
@fallow heath Can I have the servers ID?
if my bot gets into 75 servers am i gonna get the early verified discord bot dev? or a normal one
876121721952956416
Iif you don't use it it'll be expired at the end of month
you get nothing
@fallow heath Click edit, and make sure to fill out all the necessary sections and click save
Try clear your cache please
I need help with plagiarism
i mean the badge on ur profile
okie
I don't have it
Also you can't get it anymore
They stopped giving it in 2020
okay
If you're on windows you can do CNTRL + SHIFT+ R
And it will hard refrehs your page
Great
Hey there! I applied for the auction for my bot to be listed on top.gg, I still haven't heard anything back its been almost a month 👀
Is there anything I can do to ensure that my request has gone through? Can they confirm if they've received it?
Thanks!
I waited 3 months for auction access
Just be patient
3 months! Wow.
Toujours une personne française de co en support ?
Sur le site top.gg on peut voir qui a fait le plus de vote ou pas ?
@cobalt sleet
hey, i see the certified featured bots program is closed for applications at the moment. over the past few months i've spent time developing a quality bot that i believe meets the standards for the program.
is there any ETA on when applications for the program will re-open? thanks!
It takes less time now if I remember
they wont reopen anytime soon
Sure I guess I'll just keep waiting, thanks for responding.
certification will completely be removed
You need to set up a webhook for that and do it yourself
move to #topgg-api
ah, understood, i think it would be nice to include some clarity about that on the website for future onlookers as the message on the page is quite vague at the moment.
thanks anyway.
anybody can help about this ?
tour bot had sus growth
let it chill
_< euh ... sorry my english is verry bad
also wrong server
this is top.gg support not discord support
vous devez configurer un {webhook} pour cela
uh how can I remove a secondary owner from my bot
Je sais pas faire ça >_< désolé
Comment fait on?
ok got it thanks all
you cant..
Maybe from his account
Give ownership *
You cannot remove a secondary owner, but you can move your bot to a team to get rid of that users permissions to edit your bot
owww nice
I think.... If we login as another owner and click on ownership option... We can maybe i think
Savez-vous coder ?
like I am the main owner but I added another one in other owners
that is not how it works..
So the other owners would have full access just like me?
Hmm ok
they wont, once you added your bot to a team
they will still show up as a secondary owner, but wont have perms
I mean rn would they have?
Pas beaucoup jai juste toucher au HTML CSS et c'est tout >_<
yes
afaik yes
ohk ty
So if you do not wish for them to be able to do that, move your bot to a team to remove their permissions to do that
-team
How do I create a team?
- Log into top.gg
- Go to your profile
- Click "Edit Profile" to go to your Profile Edit Page
- Click the dropdown of your name on the left sidebar (seen in image)
- Click "Create A New Team"
- Fill in the required information and voila
owners will eventually be removed entirely and moved to teams
ok
Can we remove team members afterwards?
yes, you can manage team members in your team under Profile -> clicking on the Team -> Members
EZ
yea I did
lmao I k
I did that and transferred bot to team
And now I just noticed my team won't show up here
give it a bit, could be caching related
Quick question, how long does it take for your bot to be put on the bot list?
/ review time
dblupto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
alr
Can someone help me with a few things
sure thing, what do you need?
You cannot delete a top.gg team
By using the refresh data button after changing the avatar from discords end
By going to your desired bot, navigating to "transfer ownership" in your edit section and transfer it to the team you wish to use
Thanks
after 1 day after adding my bot to top.gg i got this I noticed that you have a bot, so I would like to suggest that you submit it to a bot list https://consteagle.tk/add If you are interested, please submit your bot quickly as this link may be removed Support https://discord.gg/D7pq3m3 is this reliable?
@long ferry
the user told me to tell you guys because I was afraid it was a scam
it is a scam
well not scam, but ads
feel free to dm me a screenshot and their user id
you cannot change the client id
That user was already banned from top.gg
check your other mutual servers
she is on one of my bot support servers
feel free to ban them then, they probably got your bot through another account, not sure
thank you thank you very much
One message removed from a suspended account.
dbl wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
One message removed from a suspended account.
Please make sure you're clicking on the link shown above and not in the menu at the top.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
Glad I could help!
🥴
Any approx idea ABT how long it takes
COz it hasn't yet shown up and I've already transferred my bot to the team

Still waiting...
For the answer...
you need to publish your server first before being fully able to vote
could also be related to caching, not sure
try creating a team again
not sure what happened then
are you still able to edit your bot though?
asking again...
is topgg having problems right now?
it keeps throwing errors when im trying to test my webhook
Is it for a server or a bot?
@pine bone hope u know ur about me bot link doesn’t work lol
server
Server test webhooks aren't working right now. You need to test it with a real vote.
the webhook side said "no, its an error on top.ggs side and we can't do anything about it"
a test vote is what activates this webhook... an actual vote isn't activating it. we've had 50+ votes since the webhook was set up, but it's not activating the bot because we can't send the test vote.
any idea how long it's gonna be down?
Hmm, so tests work but actual votes are not? Or neither is working?
backwards... reals work, tests dont
Test button doesn't work for servers.
No idea when that will be fixed, hopefully soon though.
Real votes should work, or we got told they were fixed.
Is there a reason you need the test button to work when Real votes work?
to activate my webhook. don't ask why, idk. that's just how it's set up. (yes i know its dumb)
@zinc oracle dm me?
Sounds more like a problem with how whatever's receiving the webhooks is coded. They could probably make a fix on their end.
looks like you have dms off
Yea but transfer bot to another user option is gone
So ig it has been added ti the team
And the team is still showing up in add to team page
Oh nvm lol it showed up at last
how do i turn on beta?
while logged in, bottom right of the page.
Im a bit lost, i've searched for a bit on the internet and i cannot find how you acctually trace that a vote has happened on top.gg, im trying to implement a vote reward into my bot, if you vote for a certain server.
you need to use webhooks, which is a developer tool.
#topgg-api if you want some help with it
doesnt say there
i remember there was one page where you could turn it on?
the home page typically
so i am getting the error:
discord.ext.commands.errors.NoEntryPointError: Extension 'cogs.basic' has no 'setup' function.
with main.py as:
import discord
import os
from discord.ext import commands
bot = commands.Bot(command_prefix='+')
for filename in os.listdir('./cogs'):
if filename.endswith('.py'):
bot.load_extension(f'cogs.{filename[:-3]}')
else:
print(f'Unable to load {filename[:-3]}')
bot.run('token')
and basic.py as:
from discord.ext import commands
class Basic(commands.Cog):
def __init__(self, bot):
self.bot = bot
@commands.command()
async def ping(self, ctx):
await ctx.send("Pong")
def setup(bot):
bot.add_cog(Basic(bot))
Anyone can help with the issue?
try clearing your cache if you havent been told that yet.
still cant
Can I add my bot to this server?
no
Okies
It's your end
Per usual.
are server webhooks not working for you?
I'm support for Vote Tracker, Your site issues continue to plague the bots support server because people don't get it's your end
👀 ah, I dont think the test button will be fixed for awhile. its just a test button, our priority is the actual functionality of the site.
No, They work fine last I checked for my servers. I just came over here because you guys are blaming us
Yet again.
Wag1
Maybe one day people will understand its not our problem. Anyways.
its not supposed to be used for initialization though 👀
the test buttons have never been guaranteed to work, and shouldnt be used that way.
not sure how thats our fault
Yo what is happening?
Bot doesn't need them
Who?
For the record. We just used them as a measure to make sure setup for the bot was done properly
try logging out and back in.
i did
My point was, People don't understand that it's not required
oh
What is happened
I'm sorry if it came across that way and reading back over my message I can understand how it could have been read differently. My apologies for any offense caused. It was not intentional. I was only suggesting making a workaround for it in the meantime since test votes don't work for servers right now. My apologies again!
Are kurde leya prsyarm haya
Not a big deal mate, It's just not first time I've sent people your way because it's actually a site issue, and they show back up saying they said it's us
let me check
Back to lurking for me
So they can test their configuration with a real vote and that will work too?
Yup, It will show as setup isn't complete but as long as they put the webhook information correctly, it works fine.
It will track votes from the site perfectly fine
Wait am I only person from vote tracker left here?
Awkward, unless other support is still here.
Ok! Worth knowing for the future! Thanks for clarifying!
Hopefully that'll help us make things clearer for people in the future. You might want to include a message on your setup though just notifying people tests don't work? That would avoid the whole misunderstanding between the users, vote tracker and top.gg.
thats not public information.
Does it use the bot long description?
screenshot says it all
why the submit button on new bot just rotates and doesnt post
what's wrong with the site?
looks like you are being ratelimited by cloudflare, before it even reached top.gg
brave? do you have adblock on?

