#support

1 messages · Page 519 of 1

modest hatch
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Ok

zinc sonnet
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876895705921384448 (is in this server)

zealous verge
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Hi

sturdy swan
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Can someone help me? When I try to enter to the "add your server" section, this appears

dawn hill
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I need help, I just finished setting up my server and posted it on top.gg, but then when i searched up my server name only 8 servers popped up, and none of them were mine.

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Then i asked my friend to go to my server link (which i gave him) and this popped up

silk yoke
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رابط التقديم لاهنتو

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خلاص حصلته

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Thx

dawn hill
#

um...

silk yoke
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An error has occurred while validating your input:
Detailed description too short. Minimum 300 characters. Add your commands. Spaces or empty spaces are not counted.?

light raven
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i'm remaking my bot with slash commands, how do i let the top.gg invite have the applications.commands scope?

silk yoke
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An error occurred while validating your entry: The bot is private. Please check the public bot option in the Discord developer dashboard.

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?

silk yoke
light raven
silk yoke
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I'm the private developer of the bot, give me a minute and make it public

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1m

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What option do I make to make it public? @light raven

light raven
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check the public bot checkbox at the top

stone juniper
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How do i add my own webhook to the votes? Cuz i put it and i test it won’t send the test so? How

silk yoke
stone juniper
silk yoke
#

تمام دقيقه

#

تم

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الحين اروح اقدم

light raven
silk yoke
stone juniper
silk yoke
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شكرا لك ياصديقي @stone juniper

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@light raven Thx 😊

stone juniper
dawn hill
silk yoke
#

@stone juniper ادري تعبتك معي

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بس كم بيطول وينضاف

stone juniper
silk yoke
#

تمام

stone juniper
silk yoke
#

لا اونلاين ما يطفه

stone juniper
silk yoke
#

تمام ياقلبي

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مشكور ماقصرت ^^

stone juniper
#

الشكر لله.. حياك بأي وقت.

half flicker
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شلونكم

silk yoke
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حبيبي والله

half flicker
#

xD

silk yoke
stone juniper
silk yoke
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ذا سبورت

half flicker
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nah but I actually need help that's why I joined the server but it's not top.gg related

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is that ok?

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wait nvm

summer tusk
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How do you make the top.gg banner look like this?

grand ravine
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the navbar?

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use css, you can modify it too

stone juniper
summer tusk
grand ravine
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also, use devtools (F12 in chrome) and play with the element inspector

summer tusk
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ok

dawn hill
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can someone help me why is everyone ignoring mee

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I need help, I just finished setting up my server and posted it on top.gg, but then when i searched up my server name only 8 servers popped up, and none of them were mine.
Then i asked my friend to go to my server link (which i gave him) and this popped up

quaint oracle
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Hi, so I listed a server I'm admin in onto top.gg a few months ago but top.gg did not properly list the server. Even now, the server does not show up when you search it on the website and you can only find the server's page through a direct link. I have tried unlisting and relisting multiple times and it still does not appear. Any way I can troubleshoot how to get my server properly listed?

long ferry
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refer to the pinned messages for servers not listing on top.gg

dawn hill
long ferry
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it's a possible fix, if it doesn't work, then you'll need to wait until the issue gets resolved

sudden junco
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how much time does it take for the bot to be accepted

long ferry
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read pins

sudden junco
long ferry
#

sec

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yeah that one

sudden junco
long ferry
light perch
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Hey, how do I open a support ticket or smthn like that

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I found a malicious bot

long ferry
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feel free to use the report button on the bot page

light perch
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Will be using it to nuke servers

long ferry
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yup, report it using the report bot button providing proof etc

scarlet stirrup
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were can i report ad in dm

long ferry
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feel free to dm a moderator

lilac horizon
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i was add my bot and already approved but no bots found in search results

long ferry
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read pins

lilac horizon
stone juniper
covert mural
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Hello, a while ago I added my bot to the top.gg page, how can I know if it has already been approved?

sturdy swan
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why is the add server button the the website broken

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also why does it disappear sometimes too

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hello?

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@wild zenith

stone juniper
covert mural
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Ok, thanks

wild zenith
daring tree
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If serious modifications are made to fix the errors that caused a ban, a possibility of deban is possible?

sturdy swan
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Hi, I don't know if this is the correct Chanel, I have a probo with a one bit in DC, his name is Brawly, and I can't fik it

long ferry
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-wrongserver

wild stoneBOT
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Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

runic jungle
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my commands are entirely discord slash commands, do i need one regular help command? FeelsDankMan

long ferry
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you don't, as long as you mention that your command uses slash commands, it should be fine ThumbsUp

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and of course, as long as your slash commands work aswell ThumbsUp

runic jungle
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wait i think when whoever reviewed my bot, the bot was down for a sec OMEGADANCE

long ferry
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that's on you then, feel free to resubmit and make sure it is online then

runic jungle
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yeah i know lol

bleak hawk
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When i or someone else searches for my bot (It is accepted) it doesnt show up
Is there any reason this might happen or is it thatthe bot is too young on top.gg

long ferry
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-pins

wild stoneBOT
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Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

long ferry
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ok tags gonna be annoying for a bit

bleak hawk
#

Ok

bleak hawk
lavish sail
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If your bot gets declined, how long until you can apply again?

sturdy swan
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you should be able to apply right away @lavish sail

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make sure you fixed what they required you to fix

lavish sail
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Oh okay ty :)

quartz radish
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can top.gg make an invite in a channel i want the invite to be from?

long ferry
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unfortunately not, if you wish to use a specific channel, you need to create an invite yourself

quartz radish
#

its telling me to enable widgets, but they are enabled

long ferry
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kick dsl and re-add it

quartz radish
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can u give me an invite for the bot

long ferry
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now

quartz radish
muted hawk
long ferry
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you should be able to delete it yourself through the delete button if you own it

spring mantle
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Anyone else getting 500 errors?

sharp narwhal
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Depends on what you are trying to do.

spring mantle
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Edit my bot

sharp narwhal
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dbl pins

hidden rootBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

pallid loom
#

I'm not sure why my bot's avatar/pfp isn't showing anymore and is shown as broken

lilac horizon
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i was try editing my bot, but still not appears in search top gg

marsh dagger
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You know it kinda grinds my gears whenever i try to load into the site, i always get a serverhost error 7/10 times.

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This doesnt seem normal, you know

sharp narwhal
pallid loom
amber cobalt
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Is the bot a protection bot?

blissful harbor
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What?

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Wring server moment?

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Wrong*

cobalt sleet
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dbl wrongserver

hidden rootBOT
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Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
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Top.gg its down? or because I can't see the page?

umbral lodge
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hi, i can`t kick my teams in my bot why ? anyone can help me ?

hidden rootBOT
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@umbral lodge

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

hollow cedar
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Why wont my server come up when I search for it?

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Even though its published

prisma kelp
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my bot profile is not showing in top.gg

pliant mauve
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Press refresh data button

pliant mauve
hollow cedar
prisma kelp
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@pliant mauve thanks

pliant mauve
sturdy swan
#

Hey I want to remove one of admins in topgg page

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I’m owner of bot

cobalt sleet
sturdy swan
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it doesn’t transferring idk why

cobalt sleet
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Yep it's a known issue listed in the pins.

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Unfortunately you'll just have to wait for it to be fixed.

sturdy swan
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oh what about if another admin edit page or delete 😐

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Hey, I can't go to top.gg/bot/862482131375489054/analytics, does anyone else know why or does it happen to someone else?

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This screen comes out

hollow cedar
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Is that also because it isn't approved?

pliant mauve
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you're talking about a server right?

hollow cedar
pliant mauve
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well there's no approval on servers

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it will be on the site after adding it

hollow cedar
cobalt sleet
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That's a known issue about the analytics.

pliant mauve
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Most likely a site issue

sturdy swan
hollow cedar
pliant mauve
#

yea, hopefully.

violet torrent
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yall got any beans

sharp narwhal
wanton vortex
#

Why is my discord nickname “z”?

bronze bridge
#

Where app bot legacy be at?

sharp narwhal
wanton vortex
zinc oracle
#

symbols are hoisting.

sturdy swan
#

Who wants MichaelSoft tech support

bronze bridge
#

Anyone know where I can find app bot legacy?

zinc oracle
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@sturdy swan please leave this channel.

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also dont post random links like that

sturdy swan
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But it’s tech support

marsh wyvern
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is there a website where u can see all the bot sites?

ocean leaf
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is it just me or is the site 500'ing like crazy right now

zinc oracle
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-m @sturdy swan

wild stoneBOT
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🤐 Muted Bill Gapes from MichaelSoft#6068 (@lapis widget)

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🤐 Muted Bill Gapes from MichaelSoft#6068 (@lapis widget)

marsh wyvern
wraith aurora
#

My kdbot was offline

jade ridge
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good

wraith aurora
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What should I do?

jade ridge
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put it back online

wraith aurora
jade ridge
#

what do you use?

wraith aurora
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KDbot?

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PC?

jade ridge
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What do you host on..

wraith aurora
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My own discord server

jade ridge
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bro

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do you host on

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VS

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or

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Rp

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replit

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Virsual Studios

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oops

wraith aurora
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Ermm.....

jade ridge
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how the hell

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do you have a bot

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if you have nothing to host on

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??!?

zinc oracle
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they are not asking about their bot, just a bot that they invited

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I think

blazing kayak
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Kind dead for 190,000 people

zinc oracle
wraith aurora
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I invited a bot called "KDbot" and his offline

blazing kayak
#

I have a question for a staff

wraith aurora
zinc oracle
hidden rootBOT
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@wraith aurora

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

zinc oracle
blazing kayak
zinc oracle
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site issues

wraith aurora
cunning swallow
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If my bot uses slash commands everywhere except owner commands, may I specify '/' as the prefix?

gloomy shell
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Yep

junior wing
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my bot got rejected for having a spam command but that can easily be fixed by using a command to disable it so why did it get rejected.

junior wing
#

if i change the default value to 0 is that fine

grand ravine
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Having it is the issue

cunning swallow
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I have one more question, does a help/enterypoint command need to be explicitly named /help, or does for example /info also do?

cunning swallow
grand ravine
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Anything is acceptable as long as you specify which is it

cunning swallow
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Where can I specify that?

grand ravine
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Description

cunning swallow
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Got it, thanks! 👍

grand ravine
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Ig they also accept it being mentioned in bot description or bot presence activity

cunning swallow
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I mentioned it explicitly in the bot description on my top.gg submission 😄

grand ravine
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Nice

cunning swallow
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Thanks for the help!

grand ravine
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Yw

hardy perch
#

how do i force users to use dark mode

acoustic comet
#

@cobalt sleet again declined my bot .You will be online at morning also . Please do at morning.

sturdy swan
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ay

acoustic comet
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My all bots will be offline at night

karmic condor
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When will these things be fixed on the website:

  • Reviewing bots
  • Liking comments (when refreshing the page a few seconds later, the comment like doesn't stay there)
  • Putting up new servers
  • Reviewing comments as your bot (since it does it with your user pfp and username now for some reason, also the replies don't send most of the time, and its not because of my internet)
  • Editing the bot's things like description and invites
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I feel like these big issues about the website get ignored like all the time. Am I seriously the only one that is saying anything about it??

long ferry
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These issues are certainly not ignored and are known towards the site devs, as these are not the only site issues users are facing, the devs are required to fix other ones, more important ones, first.

In the meantime, we ask you to be patient

karmic condor
karmic condor
mint wadi
#

Does anyone need support rn?

deft oxide
karmic condor
deft oxide
#

I'm on mobile and I can't find where I delete it

karmic condor
#

Do it on PC. It's easier

deft oxide
#

I can't rn I'm not at home is there any way to do it on mobile or no?

mint wadi
mint wadi
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all good

acoustic comet
#

😞

ocean sage
#

elo

long ferry
# karmic condor But what's more important than posting discord bots to the site exactly?

There's multiple site issues in the pinned messages, which may require more attention to allow basic site usage. Some of these might require more attention than others, so we cannot give you some sort of ETA regarding that.

But I can assure you, the devs are working as much as they can, fixing these site issues. For example servers couldn't be deleted, an issue possibly longer present than the other issues on the pinned messages, was just recently fixed.

karmic condor
long ferry
#

Thank you for understanding, some fixes regarding these issues might be mentioned on the #site-status, so best is to check both 👍

lucid elk
#

Are the votes ip based

long ferry
#

They're user based

hardy perch
#

how do i force users to use dark mode

lucid elk
wintry mica
#

I keep getting this error

mint wadi
wintry mica
#

?

long ferry
#

You could try using the stable site instead of the beta

spiral frigate
sturdy swan
#

?

wanton vortex
#

Hello can I atleast change my nickname instead of "z" please?

mild jungle
#

Anybody have youtube api?

sturdy swan
#

?

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how much money is a vote worth?

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im just tryna see when my bot will be approved

long ferry
#

First 100 votes, being 15$, every 1000th vote after that 1$

long ferry
hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

so less

long ferry
#

Yup

sturdy swan
#

1000 vote

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1usd

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and it resets every month

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ryt?

long ferry
#

Considering how many votes a server/bot might gain, that's understandable

long ferry
sturdy swan
#

-_-

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
#

i remember when your bot didn't need to be reviewed

sturdy swan
long ferry
long ferry
long ferry
#

Not just sketch bots, top.gg moderating their site 3sRaphiThumbsUp

sturdy swan
#

i have been making bots since 2017 and im just getting bored now

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its like children's play now

hollow cedar
#

Would anyone know why my server is not searchable even though it is published? Would the font of it matter?

sturdy swan
#

yea it would mater

hollow cedar
#

ok

long ferry
#

Also refer to the pinned messages

sturdy swan
long ferry
#

Nope, meant @hollow cedar

hollow cedar
#

So it's just an on going error

sturdy swan
#

its the font

hollow cedar
sturdy swan
#

okay give it some time

hollow cedar
#

could deleting the server off of the website and then adding it back again help?

livid crystal
#

I'm new to adding my bots to topgg so, what votes do? and why MEE6 having "unlimited" votes?

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And also, how do I get that Bot Developer role?

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thank you

sturdy swan
spiral frigate
sturdy swan
sturdy swan
#

how do they know that i have a bot listed on the server?

kind eagle
hollow cedar
#

I cant delete my server

long ferry
#

Are you the owner of that server?

hollow cedar
#

I also think the website thinks its a bot

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the log channel keeps mentioning my name

long ferry
#

Nah that's normal

hollow cedar
long ferry
#

You edited your server according to logs, you should be able to delete it using the delete button and finding is related to the pinned messages

hollow cedar
hard glacier
#

@long ferry can you tell me how to remove my bot from TOP GG

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Anyone ?

long ferry
hard glacier
#

Is there a button of that too

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Never noticed

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Thanks, will my role will be removed too, if I remove my bot

upbeat vine
#

@pliant mauve hello bro

austere notch
#

how to get the widget for a bot in top.gg?

#

like this

sturdy swan
austere notch
fringe pivot
#

I transferred My bot to a team

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But I can't view the team yet

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and Also the person I invited to the team isn't able to join

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Can Someone help me with this

lucid elk
#

analytics don't work

ionic moth
#

Yes, the analytics page doesn’t work

#

To judge my analytics I have just been monitoring the terminal on my server that runs the bot

lethal flax
#

how do I transfer my server to a team? I've already created a team

sturdy swan
#

someone know how to remove the snipe from a channel?

#

dank memer?

lethal flax
sturdy swan
#

sorry

lethal flax
sturdy swan
lethal flax
trail solar
#

hey how can i change the description from my bot on top.gg?

#

i found it on the old design;)

cobalt sleet
#

We no longer accommodate offline hours, even if you state your bot is online every day from x to y hours, unless it's for temporary maintenance only.

check Accommodate ::

My bot will be offline on Tuesday from 1pm to 4pm GMT for maintenance, please don't check it during that time.

xmark Do not Accommodate ::

My bot is online from 9am to 10pm GMT every day only. Please only check it during that as I don't have a VPS.

tender bay
bronze silo
#

When I refresh data. This error comes

wise bolt
#

When will my BOT average be confirmed ?

wise bolt
#

Ookey

wise bolt
humble eagle
#

yes

lime quest
#

so

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The bot came into my server

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but how to use it

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like in which channel will it say welcome

humble eagle
#

go to their support server

lime quest
#

from where

vagrant wigeon
#

-wrongserver @lime quest

wild stoneBOT
#

@lime quest

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

vagrant wigeon
#

there ^^

stable trout
#

is topgg having problems right now?

#

it keeps throwing errors when im trying to test my webhook

naive hedge
#

I cannot seem to find the page where i can choose the length of time someone recieves a role for voting. ping me please when you answer.

vapid quest
sacred stone
#

Hi

#

How do I know if my bot has been accepted on your site

fiery compass
vagrant wigeon
#

@naive hedge I believe its default at 13 hours, I dont think you can change it

#

@sacred stone you'll get pinged in #logs and a dm from @hidden root

sacred stone
vagrant wigeon
#

No problem!

warped thorn
#

Hey uhm I just refreshed my top.gg page but why does the background still not want to be black? I set the page to force dark mode and thats it...But still white

#

NVM got it fixed

#

took a few min

hollow cedar
#

Ok so my situation is really weird. I am not able to delete my server off the website, I can't write any reviews on my server, my server isn't searchable.

long ferry
#

Why aren't you able to delete it

hasty zenith
#

How do team invites work

#

Does it email them or

long ferry
#

The invite should show up under their edit profile -> invites

sturdy swan
#

Why admins can delete bot ?

acoustic comet
#

Have you enter any NSFW commands in description

sturdy swan
#

am i allowed to add nsfw commands, as long as it only works in nsfw channels?

hollow cedar
long ferry
#

Have you entered your server name in the field?

hollow cedar
kind eagle
radiant pelican
#

it says "based on 53 reviews", but I can only see 20 of them, and those 20 make up 4.05 average, all of those at 3 stars and below being about downtime which is irrelevant now

#

why can't I see the 33 other reviews

sturdy swan
#

Hi my bot was removed by one of admins that bitrate on me and now i applied bot again when bot get reviewed?

radiant pelican
sturdy swan
radiant pelican
sturdy swan
#

No

#

One of my admins deleted bot

radiant pelican
#

you can also search your bot's id in #mod-logs

#

oh

sturdy swan
#

but i’m owner of bot

radiant pelican
#

well in that case, it's because you added them as a owner

sturdy swan
#

other owners ?

radiant pelican
#

you can add people as a owner of your bot on top.gg

sturdy swan
#

Before 6 month my account got lost another owners they don’t cant to remove bot but now 😐

radiant pelican
#

then they will be listed on the page and they'll have pretty much full access to your bot

#

secondary owners can remove the bot

sturdy swan
#

Yeah but by ticket from here not in web

#

I Can see a bot but in there on website

#

If i Search

#

And the bot was verified

long ferry
hidden rootBOT
#

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

novel goblet
#

hello

#

i've submitted my bot to top.gg but it leads me to a 403 page

#

is that normal?

#

i've spent a good 30 minutes typing and filling out everything

long ferry
#

are you logged in?

novel goblet
#

yeah

long ferry
#

into the correct account aswell?

novel goblet
#

yes

long ferry
#

are you able to access /edit on https://top.gg/bot/botid/edit

novel goblet
#

let me check

#

oh i can

#

thanks for responding

sturdy swan
#

Bdfden making a bot but I can't activate it, does anyone know the solution?

spring burrow
#

Saying this and the page is light mode

lucid elk
#

how long

#

the analytics page

#

how long before it works again ??

long ferry
#

there's no eta

lucid elk
#

it stays broke?

long ferry
#

of course not, there's just no ETA for a fix at the moment

kind eagle
ancient stone
#

hey

kind eagle
#

hey

ancient stone
#

why are a creator of my server on the top.gg page that i dont know who is

#

idk who is the first and it is my server

long ferry
#

refer to pins

ancient stone
#

what can i do to remove him

long ferry
#

Nothing as of now, you can attempt to move your bot to a team

ancient stone
#

IT IS A SERVER

#

NOT A BOT

long ferry
#

again, refer to pins

ornate junco
jovial current
#

😂

sturdy swan
#

there is an issue with this site

#

hope it gets resolved

jovial current
#

What issue?

sturdy swan
#

there are 5 comments with 5star and site shows no reviews

cobalt sleet
#

That's a known issue. It will be fixed soon.

sturdy swan
#

and comments are many days back

sturdy swan
#

What's up with analytics not working, seems to raise a gateway timeout

sturdy swan
fading adder
#

how do i edit my bot page i enabled the beta version of the website but cant find my way to it

sturdy swan
cobalt sleet
cobalt sleet
#

Known issue then. Either add /edit to the page URL or turn off beta mode.

fading adder
#

yeah tried turning the beta off but it dont give m the option no more i tried reloading page n stuff bot nothing

#

easiest way i can think of is use a different browser

warm venture
#

Hello, I am on a server and they want to now how to install the !bump feature. How does it work or where can I find info about it?

long ferry
#

Dsl does not have a bump feature

remote hazel
#

I have submitted a bot when and how is this approved

warm venture
#

I have seen it in many servers. To what does it belong?

long ferry
#

can't help much

hidden rootBOT
#

@remote hazel

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

warm venture
plush reef
#

is it a problem if i post supports server invite on my bot description?

sturdy swan
#

Hlo guys

long ferry
#

nope, completely fine

crude junco
#

Why my not didn't have command and my friends ald command

plush reef
sturdy swan
#

Do anyone has made vouch bot or game bot?

kind eagle
viral void
#

How can I add the lib language to the bot info

rigid viper
#

Hey the analytics page is not loading for my bot

viral void
#

This ^

plush reef
#

why i get this error?

rigid viper
plush reef
#

i wanted to go add server

viral void
plush reef
rigid viper
viral void
#

Yes

#

I want to add the lib as python for the bot info

#

How can I do that

rigid viper
plush reef
#

or no

#

xd

rigid viper
rigid viper
viral void
plush reef
#

ok

rigid viper
#

Where else?

plush reef
#

xd

rigid viper
plush reef
#

ok

#

my mistake

rigid viper
#

I think

#

Maybe you are right

unreal yarrow
#

How does one "re-apply" for bot approval?

long ferry
#

by fixing the issues that caused your bot to be declined, then submit it again like before

unreal yarrow
#

Yeah, but how, it automatically applies once you create the bot page.

long ferry
#

that's resubmitting

unreal yarrow
#

Re-creating the bot page? interesting...

bleak flicker
#

will the review section be fixed someday? it's been months since i cannot reply to reviews because they are not posted. i tried now and didnt work, but it added a hidden review (it says there are 8 but i have 7) and they are all 5 stars but the overall is 4.4...... https://top.gg/bot/803648515947233330

thorn shore
#

can we put JS in the long description of a discord bot ?
or only html and css ?

bleak flicker
#

only html and css

thorn shore
#

okay, sad

bleak flicker
#

you can always open an iframe

thorn shore
#

yeah but you have to upload your website so. And I don't want to buy a domain name for this

finite wedge
#

Hey

#

So I'm tryina get help for something kinda off-topic, but some of the staff here might be able to help me...

#

Does anyone else here manage a server?

rich wharf
#

I'm starting a new server

unreal yarrow
#

It doesn't really make much sense to use html and css because it limits your font sizes etc

finite wedge
#

Because some really weird things have been going on as of late

#

First off, roles are suddenly moving around, and I know it's not any of my Admins, cuz then they like glitch out and get wonky when I try to reorder them, and now, something freaky is going on with channel perms

#

I can't set channel perms to use the neutral feature anymore.

#

It locks me out.

#

Anyone know how this is possible?

#

(I'm the Server Owner btw, so it's not a lack of perms)

unreal yarrow
#

You should probably be asking these questions in .gg/discord-townhall

finite wedge
#

Ok cool ty

rich wharf
#

How do you add members

#

How do you make your server big and popular?

finite wedge
#

Tysm!

celest spire
unreal yarrow
long ferry
celest spire
#

U r smart
thanks

plain heath
#

@long ferry

livid dagger
#

bruh i cant search for my bot

#

-_-

#

and my bot was approved 27/06/2021

long ferry
#

dblpins

hidden rootBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

hoary meteor
#

when I click send test on my server webhook it says something went wrong? it didnt post any request

lethal flax
#

Can someone help me transfer my server to a team? I've already created a team but can't find an option to transfer it

cobalt sleet
hoary meteor
#

oh okay

cobalt sleet
hoary meteor
lethal flax
cobalt sleet
hoary meteor
#

cause I dont wanna wait another 12 hour if I type it wrong

hoary meteor
sturdy swan
#

How to remove ur server from topgg?

#

I wanna use a new bot :<

lethal flax
cobalt sleet
hoary meteor
pale plover
#

i am not sure lol it didn't work when i tried it

long ferry
pale plover
#

oh sorry

sturdy swan
long ferry
#

use the delete button

sturdy swan
#

Where

long ferry
#

on your server page, if you're the owner, you should see a delete button

sturdy swan
#

Can u send me a ss? Pls

long ferry
sturdy swan
#

Hm one sec

cobalt sleet
#

Add /delete to your server page URL.

sturdy swan
#

:/

sturdy swan
cobalt sleet
sturdy swan
#

Um I don't see any buttons

#

(I'm the server owner)

cobalt sleet
#

Ignore the buttons there aren't any on servers

sturdy swan
#

Like?

#
https://top.gg/servers/776004365512605726/delete
#

Like that?

cobalt sleet
#

Yes

sturdy swan
#

Ooh ok thx

cobalt sleet
nocturne sequoia
#

reviews are still broken...

cobalt sleet
#

We know

sturdy swan
#

Which of these button ^^" 1st one or 2nd

#

The button below webhooks isn't working cuz-

cobalt sleet
#

You're on the delete page. Copy your server name into the grey field where you can see your server name as a placeholder. Then click the pink delete button on the right.

abstract rapids
#

Hello,
Someone has left a negative review on my server yet there is no record of them ever joining my server. This has made our score plummet. The average is also wrong anyway, we have five 5-star reviews and this 1-star anomaly, that should be 4 (4.3) stars not the 3 stars it’s showing. We have reported and replied to this review but nothing has happened, this person’s Discord also does not exist. We feel powerless because we genuinely have no idea who this person is or what they are referring to. We can’t even reach out to them.

sturdy swan
#

Okk

abstract rapids
#

It’s a fake review, basically. Probably planted by a rival server.

cobalt sleet
#

If you've reported it, just be patient. If it breaks our review guidelines it'll get removed by a moderator. Please note it does take a long time for reports to get reviewed.

sturdy swan
#

Oh done thx ^^

abstract rapids
#

That’s okay, I don’t mind waiting, but since the report function is simply a button I’m worried that it won’t be flagged as inappropriate— on the surface it doesn’t seem fake, you have to dig to find that this person does not exist and has never joined my server

cedar bronze
#

Y a t'il un support français ? J'ai une question à propos des votes s'il vous plaît

cobalt sleet
#

Oui

#

Vous pouvez poser votre question ici

cedar bronze
#

Nice xD alors comment on peut voir combien de personne on voter pour notre serveur ?

cobalt sleet
#

Le nombre de votes s'affiche sur la page de votre serveur. Le compte est remis à jour tous les 24h environ.

#

Il faut noter aussi que les votes se remettent à zéro en chaque début de mois.

#

Et comptent pour double du vendredi au dimanche.

cedar bronze
#

Il y a pas de commande spécifique à faire depuis notre serveur ? On est obliger de passer par le Web ?

cobalt sleet
#

Pour ça il faudrait un bot. Mais je n'en connais pas. Normalement les gens les créent eux-mêmes. Vous pouvez regarder votetracker.xyz éventuellement mais je ne l'ai jamais essayé personnellement alors je ne sais pas s'il a cette fonctionnalité.

abstract rapids
#

Cant find this??

cedar bronze
#

OK merci c'est super

cobalt sleet
abstract rapids
cobalt sleet
#

You have to use a PC. Server widget settings don't appear on mobile.

abstract rapids
#

Gotcha

boreal plaza
#

i can't add new server it says
500
something went wrong...

wintry knoll
rigid viper
#

How to get my bot certified?

grand ravine
#

you don't, certification is deprecated

rigid viper
#

ohk

limpid shadow
limpid shadow
zealous crown
#

yeah same here

cobalt sleet
zealous crown
#

is this from serverside?

#

or from my side?

boreal plaza
wooden robin
#

umm its not letting me add my bot

delicate sorrel
#

i can't reply to reviews on my bot when i do it counts it as a review and takes my rating down

sturdy swan
#

It's saying this but I can vote my server

wooden robin
fallow heath
#

i am unable to add my server 🙄

kind eagle
fallow heath
wooden robin
fallow heath
#

see i am logged in

kind eagle
sturdy swan
#

I'm logged in also

#

And it's not letting me do anything

#

Just edit

limpid shadow
wooden robin
fallow heath
humble raptor
#

My bot logo change isnt shown on the website :/

white smelt
#

veld

#

where's the other half of your pfp man

kind eagle
humble raptor
kind eagle
kind eagle
#

Click on it

#

Not the browser refresh

sturdy swan
humble raptor
wooden robin
fallow heath
kind eagle
mint jay
#

Hey! Someones now were can i report for a plagiarism?

wooden robin
humble raptor
mint jay
#

Hey! Someones now were can i report for a plagiarism?

humble raptor
fallow heath
#

thank you i can do it now

humble raptor
#

reviewer = the person who reviews on your bot

mint jay
#

A member copy something that did my partner and he copy that and put in her server

humble raptor
kind eagle
#

@wooden robin ignore the "Find bot" button
Just fill the form and click the submit button at the bottom

humble raptor
humble raptor
kind eagle
kind eagle
wooden robin
#

nothing

humble raptor
#

no you got to have evidence against the person you wanna report

humble raptor
wooden robin
#

cant click it

kind eagle
#

I guess this is an actual bug or something

wooden robin
#

:/

humble raptor
#

Also when I try to search my bot through search engine , I cant find it

#

And all unrelated searches come

wooden robin
fallow heath
#

unable to vote

kind eagle
#

Refer to pins

humble raptor
kind eagle
humble raptor
#

*growth

kind eagle
#

Also in GitHub repo

wooden robin
mint jay
#

More or less, how many time spend a mod to respond you?

thin quail
#

Hi. Could anyone explain what are these "vote credits". And what exactly happened as I clicked "Redeem" and why it now shows as an "Unknown user"?

sand basalt
#

just saw that to

#

u get paid from people voting on ur bot

#

if they like it

sand basalt
#

lol

fallow heath
#

everyone is getting issue can you please fix it up

thin quail
#

So how do I claim something if I did not get anything? @sand basalt

sand basalt
#

i think

thin quail
#

Yeah it showed 15 $

#

I clicked redeem

fallow heath
#

@cedar wind

thin quail
kind eagle
sand basalt
#

see what happens ig

fallow heath
#

CAN I PLS GET HELP

thin quail
thin quail
sand basalt
#

oh

sand basalt
kind eagle
sand basalt
#

oh

sand basalt
#

what does it do then

kind eagle
#

*gg

thin quail
kind eagle
fallow heath
#

@kind eagleknow one is able to vote

tacit zodiac
#

@fallow heath Can I have the servers ID?

sand basalt
#

if my bot gets into 75 servers am i gonna get the early verified discord bot dev? or a normal one

fallow heath
kind eagle
tacit zodiac
#

@fallow heath Click edit, and make sure to fill out all the necessary sections and click save

tacit zodiac
mint jay
#

I need help with plagiarism

sand basalt
kind eagle
wooden robin
#

how?

tacit zodiac
#

If you're on windows you can do CNTRL + SHIFT+ R

#

And it will hard refrehs your page

wooden robin
#

ok

#

Awesome it worked!

tacit zodiac
#

Great

vital lintel
#

Hey there! I applied for the auction for my bot to be listed on top.gg, I still haven't heard anything back its been almost a month 👀

Is there anything I can do to ensure that my request has gone through? Can they confirm if they've received it?

Thanks!

kind eagle
vital lintel
cedar bronze
#

Toujours une personne française de co en support ?

Sur le site top.gg on peut voir qui a fait le plus de vote ou pas ?

@cobalt sleet

timber moth
#

hey, i see the certified featured bots program is closed for applications at the moment. over the past few months i've spent time developing a quality bot that i believe meets the standards for the program.

is there any ETA on when applications for the program will re-open? thanks!

kind eagle
vital lintel
long ferry
#

certification will completely be removed

kind eagle
timber moth
#

ah, understood, i think it would be nice to include some clarity about that on the website for future onlookers as the message on the page is quite vague at the moment.

thanks anyway.

lilac horizon
#

anybody can help about this ?

kind eagle
cedar bronze
kind eagle
#

this is top.gg support not discord support

kind eagle
wind crypt
#

uh how can I remove a secondary owner from my bot

cedar bronze
lilac horizon
#

ok got it thanks all

wintry knoll
zealous violet
#

Give ownership *

wintry knoll
#

u cant remove different owners in a top.gg bot lol

long ferry
wind crypt
#

owww nice

zealous violet
kind eagle
wind crypt
#

like I am the main owner but I added another one in other owners

wind crypt
#

So the other owners would have full access just like me?

zealous violet
long ferry
#

they wont, once you added your bot to a team

#

they will still show up as a secondary owner, but wont have perms

wind crypt
#

I mean rn would they have?

cedar bronze
long ferry
wind crypt
#

even taking the credits ?

#

I mean claiming

long ferry
#

afaik yes

wind crypt
#

ohk ty

long ferry
#

So if you do not wish for them to be able to do that, move your bot to a team to remove their permissions to do that

#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
wind crypt
#

btw there should have been some way to remove other owners

#

ok I'll do that

long ferry
#

owners will eventually be removed entirely and moved to teams

wind crypt
#

ok

zealous violet
long ferry
#

yes, you can manage team members in your team under Profile -> clicking on the Team -> Members

zealous violet
#

EZ

wind crypt
#

Aren't my team's supposed to be shown here

long ferry
#

Yes, you need to create one first

#

press the +

wind crypt
#

yea I did

#

lmao I k

#

I did that and transferred bot to team

#

And now I just noticed my team won't show up here

long ferry
#

give it a bit, could be caching related

wooden robin
#

Quick question, how long does it take for your bot to be put on the bot list?

#

/ review time

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

wooden robin
#

alr

deft oxide
#

Can someone help me with a few things

long ferry
#

sure thing, what do you need?

deft oxide
#
  1. How do I delete a top.gg team | 2. How to I change my bots avatar on top.gg | 3. how do I add a progect to a top.gg team?
long ferry
#

You cannot delete a top.gg team

By using the refresh data button after changing the avatar from discords end

By going to your desired bot, navigating to "transfer ownership" in your edit section and transfer it to the team you wish to use

south trellis
#

How to chnage client I'd in top.gg

hallow dragon
#

after 1 day after adding my bot to top.gg i got this I noticed that you have a bot, so I would like to suggest that you submit it to a bot list https://consteagle.tk/add If you are interested, please submit your bot quickly as this link may be removed Support https://discord.gg/D7pq3m3 is this reliable?

sturdy swan
#

@long ferry

hallow dragon
#

the user told me to tell you guys because I was afraid it was a scam

long ferry
#

it is a scam

#

well not scam, but ads

#

feel free to dm me a screenshot and their user id

hallow dragon
#

ok there is the id 864110685830381578

long ferry
#

That user was already banned from top.gg

#

check your other mutual servers

hallow dragon
#

she is on one of my bot support servers

long ferry
#

feel free to ban them then, they probably got your bot through another account, not sure

hallow dragon
#

thank you thank you very much

thick bridge
#

One message removed from a suspended account.

cobalt sleet
#

dbl wrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

thick bridge
#

One message removed from a suspended account.

cobalt sleet
#

Please make sure you're clicking on the link shown above and not in the menu at the top.

thick bridge
#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

cobalt sleet
#

Glad I could help!

sturdy swan
#

🥴

wind crypt
#

COz it hasn't yet shown up and I've already transferred my bot to the team

sturdy swan
#

For the answer...

long ferry
#

you need to publish your server first before being fully able to vote

#

could also be related to caching, not sure

long ferry
#

not sure what happened then

#

are you still able to edit your bot though?

stable trout
#

asking again...
is topgg having problems right now?
it keeps throwing errors when im trying to test my webhook

cobalt sleet
#

Is it for a server or a bot?

neon flare
#

@pine bone hope u know ur about me bot link doesn’t work lol

stable trout
cobalt sleet
stable trout
#

the webhook side said "no, its an error on top.ggs side and we can't do anything about it"

#

a test vote is what activates this webhook... an actual vote isn't activating it. we've had 50+ votes since the webhook was set up, but it's not activating the bot because we can't send the test vote.

stable trout
zinc oracle
#

Hmm, so tests work but actual votes are not? Or neither is working?

stable trout
zinc oracle
#

Test button doesn't work for servers.
No idea when that will be fixed, hopefully soon though.

Real votes should work, or we got told they were fixed.

Is there a reason you need the test button to work when Real votes work?

stable trout
zinc oracle
#

Simulate a test webhook then

#

Using postman or other means

stable trout
#

@zinc oracle dm me?

cobalt sleet
#

Sounds more like a problem with how whatever's receiving the webhooks is coded. They could probably make a fix on their end.

zinc oracle
wind crypt
#

So ig it has been added ti the team

#

And the team is still showing up in add to team page

#

Oh nvm lol it showed up at last

grim brook
#

how do i turn on beta?

zinc oracle
tacit cosmos
#

Im a bit lost, i've searched for a bit on the internet and i cannot find how you acctually trace that a vote has happened on top.gg, im trying to implement a vote reward into my bot, if you vote for a certain server.

zinc oracle
grim brook
#

i remember there was one page where you could turn it on?

zinc oracle
#

the home page typically

grim brook
#

nvm nvm

#

found it

#

ty

warm moat
#

so i am getting the error:

discord.ext.commands.errors.NoEntryPointError: Extension 'cogs.basic' has no 'setup' function.

with main.py as:

import discord
import os

from discord.ext import commands

bot = commands.Bot(command_prefix='+')


for filename in os.listdir('./cogs'):
    if filename.endswith('.py'):
        bot.load_extension(f'cogs.{filename[:-3]}')
    
    else:
        print(f'Unable to load {filename[:-3]}')


bot.run('token')

and basic.py as:

from discord.ext import commands
                                                    

class Basic(commands.Cog):
    def __init__(self, bot):
        self.bot = bot
    
    @commands.command()
    async def ping(self, ctx):
        await ctx.send("Pong")


def setup(bot):
    bot.add_cog(Basic(bot))

Anyone can help with the issue?

boreal plaza
#

still cant add new server

#

im getting 500 error

zinc oracle
sturdy swan
#

Can I add my bot to this server?

zinc oracle
sturdy swan
#

Okies

late minnow
#

Slaw

#

@sturdy swan icant just send me invate links

zinc oracle
manic sandal
#

I'm support for Vote Tracker, Your site issues continue to plague the bots support server because people don't get it's your end

zinc oracle
#

👀 ah, I dont think the test button will be fixed for awhile. its just a test button, our priority is the actual functionality of the site.

manic sandal
#

No, They work fine last I checked for my servers. I just came over here because you guys are blaming us

#

Yet again.

rugged edge
#

Wag1

manic sandal
#

Maybe one day people will understand its not our problem. Anyways.

zinc oracle
#

its not supposed to be used for initialization though 👀
the test buttons have never been guaranteed to work, and shouldnt be used that way.
not sure how thats our fault

rugged edge
#

Yo what is happening?

manic sandal
#

Bot doesn't need them

rugged edge
#

Who?

manic sandal
#

For the record. We just used them as a measure to make sure setup for the bot was done properly

zinc oracle
boreal plaza
manic sandal
#

My point was, People don't understand that it's not required

zinc oracle
#

oh

rugged edge
#

What is happened

cobalt sleet
#

I'm sorry if it came across that way and reading back over my message I can understand how it could have been read differently. My apologies for any offense caused. It was not intentional. I was only suggesting making a workaround for it in the meantime since test votes don't work for servers right now. My apologies again!

late minnow
#

Are kurde leya prsyarm haya

manic sandal
#

Not a big deal mate, It's just not first time I've sent people your way because it's actually a site issue, and they show back up saying they said it's us

limpid shadow
manic sandal
#

Back to lurking for me

cobalt sleet
manic sandal
#

Yup, It will show as setup isn't complete but as long as they put the webhook information correctly, it works fine.

#

It will track votes from the site perfectly fine

#

Wait am I only person from vote tracker left here?

#

Awkward, unless other support is still here.

cobalt sleet
#

Ok! Worth knowing for the future! Thanks for clarifying! dog_Happy Hopefully that'll help us make things clearer for people in the future. You might want to include a message on your setup though just notifying people tests don't work? That would avoid the whole misunderstanding between the users, vote tracker and top.gg.

ornate tinsel
#

How does the top.gg bot search engine work

zinc oracle
ornate tinsel
hollow trellis
#

screenshot says it all

slow plaza
#

not able to vote bots

hushed saddle
sturdy swan
#

why the submit button on new bot just rotates and doesnt post

hushed saddle
#

what's wrong with the site?

sleek bramble
#

u got rate limited

#

too many requests

zinc oracle
zinc oracle