#support

1 messages · Page 512 of 1

onyx barn
#

One question, what can i do if the page didn't let me login, i mean i have done it like 6 times but never let me pass that, it just repeat and repeat the procedure over and over again

#

like an infinite loop

mint wadi
kind pasture
#

Where can i send s rver suggestions?

#

Can i just DM the team :|

onyx barn
wide spade
#

Why the hell I'm unable to login on website

#

😒

mint wadi
wide spade
#

🔍

mint wadi
#

Have you cleared cache

wide spade
#

-_-

mint wadi
spiral frigate
#

wait does vote webhooks for servers work?
but test button doesn't right?

zinc oracle
spiral frigate
#

is there any alternative way to test except for like, voting dog_kek

zinc oracle
#

Is the test button giving you an error?

spiral frigate
#

yes

#

haven't tried today yet

#

lemme check

golden crystal
#

i did, i tried explorer and then opera still not working

spiral frigate
mint wadi
golden crystal
sturdy swan
#

@tacit zodiac

tough oxide
#

hey

#

i just came to top.gg and vote for my bot

#

idk why top.gg says something wrong

#

then i click

#

and the bot gives me a huge amout of vote reward

sturdy swan
#

@tough oxide wrong server

#

For rewards

#

But errors is maybe you need yo be like login

tough oxide
#

i click the vote button

#

it not work

#

but gives a huge amout of reward

#

like the bot is spamming

zinc oracle
#

or like 20 minutes ago

#

I was under the impression this is fixed

tough oxide
#

yea

#

i was 20 minutes ago

#

now it seems fixed

#

i wonder why it spam so much

zinc oracle
#

it was a bug, was a quick fix.

tough oxide
#

the more i click button the more the bot spam

zinc oracle
#

yep

tough oxide
#

did i send 1000 votes? lol

zinc oracle
#

for what bot?

sturdy swan
#

@zinc oraclehelp

zinc oracle
#

what can i help you with?

spiral frigate
#

is there any other way to test votes in servers?

eager breach
#

does dsl bot put the role for 12h?

#

the reward role*

zinc oracle
zinc oracle
pulsar oak
#

were can i find the bot bump

vocal tiger
#

Hi. Yesterday at night about 03:12, my bot got declined because of this issue, so do I need to add it again on the website after editing the code? Please guide me.

@zinc oracle

zinc oracle
vocal tiger
#

Okay thanks!

#

I'll edit it RN and then submit it once again.

pulsar oak
#

thank you

fallen slate
#

hi um where do i see my bots queue

zinc oracle
fallen slate
#

o ok thx

brisk dagger
#

@zinc oracle dm ad please do something about it

hardy perch
#

why is the website so glitchy

#

when someone votes i have to refresh it a 100 times

sturdy swan
hardy perch
brisk dagger
zinc oracle
#

thats not glitchy. this is an issue with many sites. its just you dont sit and refresh their pages 100 times 👀

hardy perch
zinc oracle
zinc oracle
sturdy swan
#

@woven marsh

zinc oracle
zinc oracle
hardy perch
#

how do i get my bot to be a certified bot

zinc oracle
#

certified is deprecated. no longer obtainable

hardy perch
#

@sturdy swan

hardy perch
sturdy swan
brisk dagger
zinc oracle
#

just had the wrong id 👀

sturdy swan
#

try edit pinging mmulu

brisk dagger
hardy perch
#

and should i wait for some time for it to show updated votes

zinc oracle
zinc oracle
#

your just seeing it update after awhile because your refreshing the page.

hardy perch
zinc oracle
#

caching

hardy perch
sturdy swan
#

my webhooks says it is saved but when i am testing it

#

it is not sending messages

#

can someone help me with that

zinc oracle
dense jolt
#

8. Must have a clear and obvious point of entry (e.g. a working help command)
Do slash commands satisfy this need?

dense jolt
#

So if I make a bot of 100% slash commands would it be acceptable?

pliant shadow
#

only /s

dense jolt
sturdy swan
errant quail
#

What are vote credits

sturdy swan
zinc oracle
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
#

^ that

errant quail
#

What are auctioning bids

sturdy swan
knotty dock
#

How much we get after 100 votes

zinc oracle
wild stoneBOT
#

@knotty dock

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

half robin
#

I can't edit my bot's description

zinc oracle
half robin
#

Doesn't work on edge which is the other browser I use :l

ashen current
#

I cannot see the reviews of my bot

zinc oracle
ashen current
#

Ok

waxen crater
#

Hey @zinc oracle is there a way to transfer ownership of a team, so basically I have a team with a bot right now, and want to give ownership to the other dev so he'll be able to bid for the bot, is that possible

zinc oracle
waxen crater
#

And I can't get the bot out of the team either ? Right ?

zinc oracle
#

correct

latent fable
#

My bot works perfectly fine but the bot tester is not responding to dispute my decline

zinc oracle
#

please give them 48 hours at least.

vocal tiger
#

How will I know if my bot has been approved?

north bison
#

Hello

#

what is shards

fathom bone
#

hello im here on behalf of the dank memer bot. Theres been an issue with voting for our bot on your website, as users are spam pressing the vote button and receiving multiple rewards (after the website told them there was a problem and that they had to vote again). we aren't sure if you are aware of this

#

ping with response, thank you

vagrant wigeon
#

@fathom bone I believe this issue should have been fixed now

fathom bone
#

we've received at least two reports yesterday

vagrant wigeon
#

a few hours ago, is it still occuring?

#

Ah yeah it was only fixed 3 or so hours ago, so it should be good now

fathom bone
#

okay thank you

vagrant wigeon
#

no worries

north bison
versed silo
#

Is this because I am lagging , or the website issues?

vagrant wigeon
versed silo
#

aight

north bison
#

give me bot id

modern lichen
#

My bot was in queue i want to see his status is it declined or what

plain heath
#

@lucid briar

civic pine
#

819242893155631104

drifting turtle
#

Why can't the tag "translate" be created for bots? searching for "translate" also yields irrelevant results

tribal pasture
#

Hello

#

how to get last vored for one user

elder salmon
#

Can some help me with vote I been trying to vote for the past 2 days?

paper sandal
#

Ahh when will be the bot be approved

wise trellis
#

How can i use the API in Python when i Not use ctx

#

( I work with classes)

acoustic copper
#

-bots

wild stoneBOT
cyan palm
zealous violet
#

Nvm

#

I got it

#

It wasn't refreshed

#

It's already removed

sturdy swan
#

why Server Count = na

zealous violet
#

It helps our bot in the manner that people don't judge our bot if the server count is low

sturdy swan
wild stoneBOT
versed wraith
#

Any update on when they'll fix the creators thing on the sidebar of the server page

versed wraith
#

unfortunate

worldly lava
#

Hey,
the watcher called "Eri" declined my bot for the reason: "Your bot doesn't have a (working) help command."
and the reason the help command doesn't work is because he used the worng prefix,
https://i.imgur.com/at8b53A.png
and the prefix is "Vega, (command)" he didn't use the ",".
can you check my bot agin?

worldly lava
#

i can not find him

sturdy swan
#

@tranquil yacht

worldly lava
#

ty

naive gazelle
#

hello, how do i remove a owner from a server thing in top.gg

#

bcs they're no longer connected w me nor the server (ping me if you're going to help me :D)

timber magnet
#

what does this mean

limpid fractal
#

its verified

timber magnet
#

how do u become verified.

#

server partnership with discord?

limpid fractal
#

verified by discord

waxen crater
#

Partnered servers works too

midnight wharf
#

How do I remove a developer after adding in a bot page

vocal tiger
#

Is my bot being reviewed?

vocal tiger
sturdy swan
sturdy swan
vocal tiger
#

Oh okay, thanks!

sturdy swan
vocal tiger
#

Okay.

#

Yesterday at 03:12, my bot was declined for a very small issue, so I was concerned, anyways thanks for the information.

indigo pier
#

i’ve been trying to update my bot page but the save button isn’t working, i’ve tried on 2 different devices and still no luck,any idea what’s wrong?

long ferry
#

we're aware of that issue

#

there's no eta for a fix regarding that

sturdy swan
long ferry
#

try to disable beta

indigo pier
long ferry
#

go to the main top.gg page and press the settings cog on the top right, then disable beta

#

ID?

sturdy swan
#

Ye he does that

echo lake
#

864110685830381578

sturdy swan
#

Oof 😥

#

black2 🙈alexeas

long ferry
#

User was already banned

echo lake
#

Ok

#

I hope the screenshot is not categorised as advertising. Should I delete it?

long ferry
#

Seems to be a different mutual server aswell, feel free to report it to that server aswell

echo lake
#

Sure

long ferry
#

already saved it, you can delete it if you wish to

hallow wharf
#

Why my server get 403 error when i trying to view the server?

wide spade
#

the website is BROKEN!

#

it is showing random changes after i reload my bot's page

eternal temple
#

I m on trouble pls any coder dm me

lucid briar
eternal temple
lucid briar
#

give it a bit of time, it'll update eventually

eternal temple
#

And did u use repl it

wide spade
lucid briar
wide spade
#

-_-

#

tell me when the website will start working

#

becz it is full of bugs/glitches

cobalt sleet
#

According to the last AMA, the team's main focus for the upcoming quarter is to fix all the issues in the pins.

#

Just be patient, clear your cache or try another browser in the meantime.

sturdy swan
#

I want meme bot for my chat

tardy harbor
#

Hi I remember a rule that you can't request your bot as approved or checked by a member of the stuff its real because I want report a guy

cobalt sleet
#

I'm not sure what you mean. What's the problem?

tardy harbor
cobalt sleet
#

If someone is spam pinging staff they'll have been muted already

#

Click the stars at the bottom to give a rating then you can click "Post review"

#

You can't click the stars?

#

What browser are you using? It might be a browser extension interfering with the page? Try incognito mode. Otherwise it might be a site issue.

#

Might be a site issue. Try again later maybe.

stark pond
#

Trying to getbthe bump to top to work on my discord but none of the commands are working can any1 help

slim terrace
#

how do top.gg watchers verify bots on the website?

cobalt sleet
stark pond
#

Nice 1 😂

slim terrace
#

oh

cobalt sleet
slim terrace
cobalt sleet
#

Yep all reviews are done by humans.

ionic junco
#

Hey, what do I do after my bot was declined? I have fixed most stuff and I don't know what to do now

cobalt sleet
ionic junco
#

Ok, thanks

burnt drift
#

Widgets failing to load

cobalt sleet
#

Try refreshing? They're loading for me. Might be a cache issue.

versed silo
#

Why does my bot page keep loading the old Long Description for hours? I need to refresh a couple times just to load the new one?

simple trench
#

Server page does not update

#

votes and tags are different

burnt drift
limpid fractal
#

hmm load fine for me

simple trench
cobalt sleet
burnt drift
#

wot is rate limiting doing on a image

sturdy swan
#

Vous êtes désormais en ligne. 🟢

cobalt sleet
sturdy swan
#

@wet whale

burnt drift
#

meaning i can't use widgets on websites

fickle galleon
#

Hey guys. Sorry to just dropin. I just need to know. does anyone know how to setup and use the petbot?

cobalt sleet
#

You're in the wrong server. This is top.gg support. Please use petbot's support server if they have one.

fickle galleon
#

ah

#

ok

#

sorry

burnt drift
cobalt sleet
#

You should be fine on your website. You're getting rate-limited because you're refreshing it too often and Cloudflare is probably blocking it.

burnt drift
#

how long until ratelimit is removed?

sturdy swan
#

Why my bot server count shows na??

burnt drift
#

see the top right corner

burnt drift
burnt drift
blissful harbor
sturdy swan
#

Why dont it show on top.gg page??

cobalt sleet
burnt drift
burnt drift
#

will cache it and update it every 60 seconds or so from now on

sturdy swan
#

what do vote credits do again?

cobalt sleet
#

You can use them to bid in top.gg's auctions (advertising)

sturdy swan
#

ohh ok

#

He put me that when i created the bot

#

now i can't access to the page

#

so i can't delete it to recreate

simple trench
#

when will the new website be implemented?

cobalt sleet
crimson timber
#

i was told to come here to see if my bot is approved or not.

sturdy swan
#

its writed 403 Forbidden

cobalt sleet
cobalt sleet
zealous belfry
#

it wont let me claim the credits for this month

sturdy swan
#

And when i click on the button add bot on the site he put me 403

#

but he appair

#

but i cant access

#

Lmao

mystic helm
#

how to get role bot developer?

sturdy swan
sturdy swan
#

but my old bot i can access to his page (preview)

#

but not this sad

mystic helm
#

oh

cobalt sleet
#

Just be patient and wait for your bot to get approved

crystal carbon
#

Hello, my problem is that i cannot save my changes on my bot. I was trying to change browser, disable adblock and nothing work. Please help

cobalt sleet
#

Known issue. Please check the pins.

crystal carbon
cobalt sleet
#

You'll have to wait for the team to fix the issue on the site. There's no ETA as it says in the pins.

zealous belfry
#

ayoo how do i claim my credits

#

i clicked it but ion know how to check where they are

cobalt sleet
sturdy swan
#

@cobalt sleet how long does it take for ur bot to be accepted?

cobalt sleet
#

Currently about 24 - 48h

sturdy swan
#

oh

#

ok

#

thanks

cobalt sleet
#

I'll be reviewing bots later and I'll probably get through the whole queue 😅

sturdy swan
#

oh ok

#

lo

#

lol*

final dagger
#

any idea why can't i add discord servers on top.gg ?

#

i added the bot .... and when i try to edit the server so i can publish it .... it dosen't work

#

i clicked the save button 20 times ....

#

it dosen't give me any errors .... it just dosen't to anything ...

cobalt sleet
#

What's the server id?

final dagger
#

852694291825819678

#

i just made it

twilit zephyr
#

Can we remove and reapply for a previously approved bot?

cobalt sleet
cobalt sleet
final dagger
#

i'll try w a different browser then ...

civic jacinth
#

This is false right?

unborn bone
twilit zephyr
civic jacinth
unborn bone
cobalt sleet
wise mural
#

xd

cobalt sleet
#

Plus, it won't even work.

twilit zephyr
final dagger
#

@cobalt sleet i try 3 diff browsers ... the site is just not working .... + you can't add tags you type in what tag you want ... and it dosen't show in the a menu like it used to show

cobalt sleet
#

Sorry about that then. Looks like you'll have to wait for the team to fix the issue.

twilit zephyr
#

Also why is this showing up when I try to save

cobalt sleet
#

There's probably a field with a red outline?

twilit zephyr
#

No not any field

#

with red outline

cobalt sleet
#

Is your description under 300 characters for example? Make sure all your fields are filled out correctly following the hints next to them.

upbeat karma
#

@cobalt sleet hey, Characters = K,k,p,h
Words = Hello ,

twilit zephyr
#

I think its over 300 characters

upbeat karma
cobalt sleet
#

Yes...

upbeat karma
#

I need 1 help , can someone tell How I will get Verified tick bot , bot is approved by top.gg now

twilit zephyr
# cobalt sleet Is your description under 300 characters for example? Make sure all your fields ...

I have over 300 characters its this

Checkout our moderation bot : **Voithos helper** .

Voithos helper is a cool social bot having features such as Moderation, Logging, Music, Giveaways, Custom commands and more...

Features:
1)Anti-raid🚨 Protection
2)Auto Moderation🔨
3)Custom✍️ commands
4)Fun🤩 commands
5)Ticket panel🎫 commands
6)Music🎵 commands
7)Logging📖 commands
8)Minecraft commands
9)Template server commands
10)Captcha verification commands

Our bot has a verified support team with 24/7 help , any suggestions for new commands are highly appreciated!
cobalt sleet
twilit zephyr
#

I think its over 300 , is it?

cobalt sleet
#

Use a character counter online

#

Looks ok though. It's probably a problem with another field.

twilit zephyr
cobalt sleet
#

Yeah check your other fields then.

upbeat karma
#

How I can apply ?

twilit zephyr
#

how much should short description be?

upbeat karma
#

You need to apply to Discord for bot verification? How to do that

twilit zephyr
#

its just these 2 lines

Including features such as Moderation, Music, Giveaways, Custom Command  , Support Tickets and more...
cobalt sleet
twilit zephyr
#

Is there a criteria for short description?

upbeat karma
#

Okay

cobalt sleet
#

I believe there is.

#

130 characters iirc

twilit zephyr
#

I added some more text now its showing this , then this isn't a problem . I think original text was enough

#

Its 100 characters without the new added description

charred gorge
#

It should be less then 140 characters

#

Which means it is too lobg

twilit zephyr
#

The old one was enough

#

it was exactly 100 chars

#

but its still giving a validation error

cedar bough
#

For some reason, everytime i click on a specific server i added, it gives me a 404 error

cobalt sleet
#

The validation error is on the short description field despite it being under 140 characters?

charred gorge
#

Wdym the 100 character one should be in the short description and the other long description even though it is still short

twilit zephyr
#

No , it was not showing a red outline anywhere just that popup "Your form contained some validation errors"

#

That donatebot url was valid when I checked it before though when I removed it , It seems to work

cobalt sleet
#

So it saves without the donatebot link?

twilit zephyr
#

yeah

cobalt sleet
#

Could you please DM me a screenshot of what you were entering?

coral reef
#

The link may not have been passed correctly making the filter bork

twilit zephyr
#

I have to look for the link , I did remove it but didn't copy it beforehand.

coral reef
stray dome
#

my bot has been on the verification server since last week and hasn't been approved or declined yet

coral reef
#

Be patient, it will be reviewed soon.

sturdy swan
#

i just redeemed credits, courtesy of server votes, but how do i withdraw/use them?

snow mirage
#

hello I would like a help to be able to put my bot on your page help me?

#

but I don't know much about that xd

coral reef
snow mirage
coral reef
snow mirage
#

Gracias

lunar spruce
#

I think something went wrong

winter field
#

on my top.gg link, the bot has no avatar.

stray dome
coral reef
#

You aren't monitoring messages and activity in the verification server are you?

stray dome
#

nope

kindred geyser
#

Hello my bot description its bulgarian can be approved or no ??

stray dome
#

I just have a config file with the server id for my bots main function (ranking users according to time in voice chat)

cobalt sleet
hidden pier
#

About the server listing part of top.gg, i did try searching for "Anteiku", which literally is the name of my server
It didn't show. But i don't know any ways of troubleshooting as well

#

Any help?

#

||server ID: 777676528728670239||

cobalt sleet
#

Are you using the beta version of the site?

hidden pier
#

How can I? I dont

cobalt sleet
#

It's probably a site issue then. Try again later or tomorrow.

spark anvil
#

Can Anyone Help Me To Make A Vote Required Command For Top.gg Please

echo gyro
#

just put link of your top.gg bot on invite command

coral reef
kindred geyser
sturdy swan
kindred geyser
#

i maked only the website

coral reef
#

Then don't put your bot on the site yet

kindred geyser
hidden pier
coral reef
#

Then its most likely just the site having a index issue

hidden pier
#

Makes sense

cobalt sleet
hidden rootBOT
cobalt sleet
#

Your bot will get declined if it's not online and doesn't work.

kindred geyser
cobalt sleet
#

It'll just get declined and you can re-apply when it's ready.

kindred geyser
#

sorry for the bad english

kindred geyser
cobalt sleet
hidden pier
coral reef
#

No

hidden pier
#

Phew thanks for telling me

coral reef
#

It could possibly, but you'll have to wait a hour for even seeing any results due to how long re-indexing/indexing takes on the site

cobalt sleet
#

Someone had a similar issue yesterday. I suggested that and it didn't work.

hidden pier
coral reef
#

Then dont do it

delicate lichen
#

How can i change the bot

#

into a

#

i mean

#

i want to add nsfw to the bot

#

that can be used just in nsfw channels

#

do i gotta select something on top.gg ?

#

do to that

#

to do that*

cobalt sleet
delicate lichen
#

that's a support

#

not nsfw

#

bc the nsfw can be used just in nsfw channels

sturdy swan
#

you can add nsfw to your bot BUT you shouldnt mention it on your bots page

delicate lichen
#

Oh thanks @sturdy swan

#

good to know

cobalt sleet
#

dbl zendesk bot guidelines

hidden rootBOT
delicate lichen
#

like that is fine?

cobalt sleet
#

No

delicate lichen
#

then where

cobalt sleet
#

Read the guidelines

#

You aren't allowed to promote or mention NSFW

sturdy swan
delicate lichen
#

avatar or image ?

#

wdym

#

i am not even a pic editor

cobalt sleet
#

Read the guidelines

delicate lichen
#

i can barely add a text

#

I DID

#

it says avatar or images

cobalt sleet
#

"Mention NSFW"

delicate lichen
#

Oh

#

bruh

#

so is good what i did lol

cobalt sleet
#

No

delicate lichen
#

How no

cobalt sleet
#

You mentioned "NSFW"

delicate lichen
#

i am mentioning it

#

yes

cobalt sleet
#

It's not allowed

delicate lichen
#

but

cobalt sleet
#

Read the guidelines again

delicate lichen
#

and dank got nsfw

cobalt sleet
#

Dank doesn't mention NSFW on their bot page

delicate lichen
#

But it has nsfw

cobalt sleet
#

Yeah

#

But it doesn't mention it in the description

delicate lichen
#

so can i do the same?

cobalt sleet
#

Yes

plush vigil
#

@delicate lichen you can have nsfw on your bot just dont put it on top.gg tpage

delicate lichen
#

OHHHHH

#

i get it now

plush vigil
#

ye

delicate lichen
#

My bad lol

plush vigil
delicate lichen
#

i am just trying to make a multi purpose bot

#

15 modules + nsfw is going to be 16

#

wait

#

13 modules

#

i forgot

plush vigil
#

ye you can have NSFW on the bot it self but just dont mention it on top.gg page and yoiu will be fine

delicate lichen
#

1 st and last page are just the info

cobalt sleet
delicate lichen
#

Alright

#

I will go add the nsfw on the bot now

#

thanks again dino

#

have a good day guys 💚

plush vigil
#

np yesSir

delicate lichen
#

what are the default perms that top.gg is giving to bots? cuz i forgot @plush vigil

#

i mean which lol

plush vigil
#

wdym

#

by perms

delicate lichen
#

there are like 5 perms

cobalt sleet
#

No permissions are given when testing unless the bot requests them.

delicate lichen
#

@cobalt sleet my bot does that

plush vigil
#

^

delicate lichen
#

that's why it got approved

#

but

#

which ones are the perms that top.gg gives?

#

like

#

embeds

#

attachfiles

#

send messages

#

what else?

#

i am trying to remember them

plush vigil
#

they gives whatever perms are needed or non

#

so you dont gotta worry about that

delicate lichen
#

the starting ones 💀

#

but is approved already lol

cobalt sleet
#

Anything except administrator permissions is ok

plush vigil
#

yea

delicate lichen
#

i got a cool perms system on the bot tho 👀

cobalt sleet
#

If your bot needs further permissions just update your invite link on your bot page.

delicate lichen
#

nah is good now

#

i got the idea now

vocal tiger
#

Wohoo, my bot has been approved by @vagrant wigeon, thanks for checking it by wasting your much precious time, appreciate you all reviewersPartyTime

valid laurel
#

my reply to a review is not getting uploaded.

languid summit
#

When my bot will approve

cobalt sleet
#

Queue is about 48h - 72h right now

cobalt sleet
cobalt sleet
languid summit
#

Why this much time

valid laurel
cobalt sleet
#

We review bots manually and there are a lot of submissions. You're actually lucky. Queue was about a month not so long ago. Please be patient.

valid laurel
sturdy swan
#

hey i have a question

#

why does force darkmode not work

cobalt sleet
#

Known site issue. Will be implemented in a future update.

sturdy swan
#

also

#

then i want a black bg

#

how to

cobalt sleet
sturdy swan
#

ya. does css work?

cobalt sleet
#

Yes. You put it in your bot's long description.

sturdy swan
#

yes. if i put body{color: "black";} and theme is light mode

#

it dosent work

#

it remains white

cobalt sleet
ancient tinsel
#

how many time does take verifying a bot??

cobalt sleet
ancient tinsel
#

its so much

cobalt sleet
#

It used to be a month. Please be patient. We have to manually review each bot.

ancient tinsel
#

how can i apply for bot reviewer ??

cobalt sleet
sturdy swan
#

anyways

daring moth
#

Can someone please help me a bit out here ? javascript server1.post("/dblwebhook", webhook.listener(vote => { console.log(vote.user) const user = "<@"+vote.user+">"; client.channels.cache.get('766908428411994134').send({embed: { author: { name: `${user} voted !!`, icon_url: '', }, fields: [{ name: "Thank You for voting for us!!", value: "The Description" }] }}); })) Here How can I get user avatar with user id in icon_url of author ?

cobalt sleet
daring moth
#

ohh ok, I thought top.gg questions came here 😅

grand ravine
cobalt sleet
#

That's not even an api question

drowsy heath
#

uh how do i appeal for this Nickname lol

raw harness
#

I believe you can if you're a nitro booster.

robust cobalt
#

!play lagi

blissful harbor
cinder zephyr
#

To Bot Developers how long did it take for top.gg to approve your bots in the site? 😄

cobalt sleet
cinder zephyr
sick haven
#

nothing coming up on any of the pages

cobalt sleet
#

Clear your cache

sick haven
#

cheers m8

sturdy swan
#

if i send a support message to Discord do they increase my bot's guild slots before verification?

sick haven
#

No

sturdy swan
#

how long does it currently take for the bot to be verified?

sick haven
#

I believe they are back at 5 days

#

around business 5 days (excluding weekends)

sturdy swan
#

I'm in a complicated situation, my bot has already reached 100 servers and this is limiting its growth

sick haven
#

Yep, happens to most of us. Just have to wait it out

sturdy swan
#

and I can't verify

sturdy swan
#

how long until my bot gets checked

mortal wing
sturdy swan
mortal wing
sturdy swan
#

ok topgg moderator

sick haven
mortal wing
sturdy swan
#

ers *

sturdy swan
mortal wing
sick haven
#

Yea, frustrating. But they have done alot since then to minimize the wait time

Anyway, alec is right. go to #general or something

tacit zodiac
#

Can you both chill

mortal wing
#

Why are you arguing, this is about top.gg support, go ask in discord developers or general

sturdy swan
#

ok sorry

mortal wing
#

I in no way intended to be rude

swift pumice
#

i want a little help can anyone,..help me

sturdy swan
sick haven
swift pumice
#

i got this and i have edited the bot but i am scare so what should i do @sick haven plss teell..

#

should i again resubmit or not..

swift pumice
#

i have fixed that pls reply to my question

sick haven
#

If you have changed it, feel free to resubmit it

#

But you can't just change a few words, it has to a different bot entirely.

swift pumice
swift pumice
sick haven
#

Then you should be fine

swift pumice
sick haven
#

No thanks

sturdy swan
#

how do i get the Bot Developer ROLE??

#

ok

stray saddle
#

I cant refresh my servers on top.gg

#

or refresh bot profile picture

grim brook
#

if my bot is white does that mean i will get an ad spot?

sleek bane
#

#auctions-support

livid frost
#

1

sturdy swan
grim brook
#

@sturdy swan

sturdy swan
grim brook
#

ok thanks!

sturdy swan
#

np!

sturdy swan
#

Can i edit my bot page?

sturdy swan
#

@hidden root

real widget
#

how to get api token

sturdy swan
#

Hello report button on review work ?

sturdy swan
#

F

charred gorge
sturdy swan
#

But i figured it out

stray saddle
#

I can't edit my bot, refresh data, ... why? I already cleared the cache :c

cobalt sleet
#

Site issues

stray saddle
#

Ouh.. okay. Thanks

cinder zephyr
#

Do server owners earn money when people votes for their servers?

#

Perfect!

#

Alright thank!

compact glade
#

hi

#

this is the official server of top.gg?

cinder zephyr
#

Votes and reviews doesn't reflect immediately? How long will it take? Do you know?

cobalt sleet
cinder zephyr
#

Also my members can't see my server.

#

Using the link

#

It says forbidden 403

cobalt sleet
#

Then it's not published.

compact glade
#

ok

cinder zephyr
cinder zephyr
#

Sorry if I'm asking too many questions but I really don't see a publish button anywhere.

#

I did everything right. Also, the bot is showing on my profile already. Am I missing a step?

cobalt sleet
#

Some people are having trouble publishing their servers right now. It's a known site issue. I'd suggest trying again later.

crystal owl
#

whare's your api?

#

ok found it

cobalt sleet
crystal owl
#

too late xD

#

ty bt

#

w

cobalt sleet
#

Couldn't find my shortcut 😅 you're welcome. Use #topgg-api for help.

copper comet
#

Does anyone know I speak with the name "Eri?

#

@cobalt sleet

cobalt sleet
copper comet
tight osprey
#

Halp pls

eternal bobcat
#

how can i get my bot added to this server? its already on the website and has been approved https://top.gg/bot/809827258947731467#/

cobalt sleet
#

We don't add bots here after approval.

eternal bobcat
#

is there no way to add it then?

cobalt sleet
#

Nope.

eternal bobcat
#

alright

#

thanks

stray saddle
#

How I can delete a team?

cobalt sleet
#

I don't think you can. Why do you want to do that?

stray saddle
#

I have accidentally create 2 teams

crystal owl
#

any api helper ?

bleak charm
#

DM ads 753544557249036338

wet sable
#

Oop

flat urchin
#

Lol

mint wadi
#

Please keep this to support questions only ❤️

flat urchin
#

Oh, Sorry didn't realize.

lime monolith
#

hola

#

Nice to meet you, what is this community about?

#

I am new, just yesterday I created an account here and well

cobalt sleet
#

Hey! This is the community server for https://top.gg a bot and server list website.

vapid quest
#

change my nick name bro

#

type Ro7aemoji_93

cobalt sleet
#

Or you could just remove that exclamation point from your username 🤷‍♂️

sudden spoke
#

Is there some sort of punishment for replicated server’s?

#

It really is a pity man

cobalt sleet
#

Made off a server template?

sudden spoke
#

No, taking ones idea, and making it their own

#

From the image, to every word count

cobalt sleet
#

Sounds like impersonation to me...

sudden spoke
#

That’s a kiddo for ya.

#

Damn children man

cobalt sleet
#

You can click "report" on the server page, include as much information as possible and it'll get reviewed by a moderator.

sudden spoke
#

Fingers crossed

quaint linden
#

Hi. How can I add an owner to my discord bot on top.gg?

cobalt sleet
#

You need to make a team and transfer the bot to that. But teams are a bit glitchy right now. Please check the pins first.

quaint linden
#

yes i'm seen lol

#

ty

solid iron
#

Hi! Is there a way to remove the server count from the page (go back to N/A)?

#

The api works weird, it keeps changing the server count to 4 after every restart

#

and doesn't seem to update the count at all

ornate tinsel
solid iron
#

if there is a way, naturally

cobalt sleet
#

You should ask in #topgg-api. Maybe try posting null, undefined, 0 or -1. I don't know if any of those methods will work.

cedar dove
#

hi can some one help me

lapis charm
cedar dove
#

403
Forbidden

cobalt sleet
#

What are you trying to do?

cedar dove
cobalt sleet
#

Where? On what page? What are you trying to see?

cedar dove
cobalt sleet
#

The homepage?

cedar dove
cobalt sleet
#

I can't help you without more specific information

cedar dove
cobalt sleet
#

You don't have an approved bot on the website

cedar dove
#

how can i get it

cobalt sleet
#

And then wait for the review process.

cedar dove
#

aha ok thx

crude lagoon
#

Any gun skins in here

cobalt sleet
#

Wrong server. This is top.gg support.

sturdy cobalt
sturdy swan
#

is it normal for the bots new pfp to not show up immediately?

vestal jasper
#

Mhm.

#

You can press refresh data if its not loading.

sturdy swan
#

Idk if this is a bug/error or something but i get 2 diffrent Pages with the same link in diffrent browser

#

the first one is using Opera the second one is Chrome

vestal jasper
#

1 is with the new beta mode. The other one is on the standard mode.

sturdy swan
#

but why i get the beta one aPES_Think

vestal jasper
#

You may have enabled it unknowingly, or it could had been set as a default

sturdy swan
#

hmm ok

#

Thank you PES2_HmmmmThumbsUp

vestal jasper
#

np

hidden pier
#

Considering what i just saw on #site-status , does deleting and then re-listing my server works for solving the issue of it just never showing if i search now?

vestal jasper
#

Maybe maybe not..

unique copper
#

How much is one vote?

quartz radish
#

how long does it take for a server to be featured under a tag

sturdy swan
#

How long ago have you added your server?

golden wind
#

How can I get more money when I have zero

sturdy swan
#

how long it will take to dm?

dusk forge
#

Why all of these errors

wintry kelp
tawdry crest
#

Can anyone explain me what is this

#

@zinc oracle

zinc oracle
wild stoneBOT
#

@tawdry crest

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

tawdry crest
#

How to check how much credit server has rn

#

And it goes to which account

barren cairn
#

is there a way i can fetch reviews for a certain bot through the API?

tawdry crest
barren cairn
#

sad

zinc oracle
sour pilot
#

umm

zinc oracle
#

-auctions

wild stoneBOT
rare grotto
#

@Alex

#

@crimson swift

#

@ALeX

barren cairn
bronze mantle
#

Do bot announcements support markdown?

cedar wadi
#

@Lime COD#7777 ok

sturdy swan
#

@bronze mantlehelp

bronze mantle
sturdy swan
#

@bronze mantlewhen does bot get verify

bronze mantle
#

you can apply for verification (with discord) once your bot is in 75 servers

winter walrus
#

There is no set time for it, for now it might take upto a week

worn cedar
#

everytime I try to go to my server on top.gg it says "Not Found", but when I go and edit it shows the options, and I can vote for my server

#

is it because I deleted it? I thought if you readded it it would be fine..

#

and I completely changed the server from the last time I had it on the website

gray flax
#

but I do not know how to use correctly

#

Please ping me if anyone know

gloomy shell
#

-auctions @gray flax

wild stoneBOT
gloomy shell
#

You have to have access to auctions to use credits

gray flax
#

I requested the form

#

many times

gloomy shell
#

You have to wait to be approved then

gray flax
worn cedar
uneven obsidian
#

TypeError: Topgg.api is not a constructorany help ?

#

ok

spark anvil
#

Hey anyone can help me please

#

i have a problem

#

i need support from staff

grizzled chasm
#

what can we do with vote credits

sturdy swan
#

what are auctions?

grizzled chasm
sturdy swan
#

hi

#

help

#

why wont it work

#

the server id thing

grizzled chasm
sturdy swan
vast pelican
#

How do I update the bot dev list on the bot page?

#

This section is what I am referring to

mortal wing
#

you cant

dry heron
#

approb my bot plz

grizzled chasm
mortal wing
#

no

#

it takes 2 to 3 days

vast pelican
mortal wing
grizzled chasm
sturdy swan
vast pelican
mortal wing
tawny oasis
#

Could someone tell me a way to track votes for my bot that works? I've tested two bots so far, none have worked...

#

Thanks!!!

potent talon
celest chasm
#

just bots afaik

potent talon
#

Aah oka, thanks for the help anyway :D

tawny oasis
night lion
#

hello

fluid delta
#

How do i edit reviews on top.gg

mortal wing
#

you can't afaik

celest chasm
#

Yeah, only can report them

sturdy swan
#

hey

#

i found a bot

#

which is a clone

#

so

#

i reported

#

1wk ago

fluid delta
sturdy swan
#

why it still exists?

#

someone here can u take action?

#

clone from sudhanplayz/musicbot

nocturne robin
#

do I need t stay if my bot got approved?

sturdy swan
#

Don’t think so

nocturne robin
#

also what do u use to host ur bot?

#

vps?

#

ok

sturdy swan
#

Replit

#

someone pls remove

#

So they’ve copied it all?

#

What if someone DM me and ask my I'd pass and tell that he will give me nitro?

sturdy swan
sturdy swan
#

Can anyone tell me?

#

Scam

#

How to report?

nocturne robin
#

he will steal ur id mp

nocturne robin
sturdy swan
#

Yes

nocturne robin
#

post a screenshot, with the user id and name and tag a moderator

jovial bridge
#

You also have the option to report it in the website

nocturne robin
#

ya

sturdy swan
jovial bridge
sturdy swan
#

@cobalt sleet pls r u there

#

pls remove that bot

#

@` 𝑪𝒐𝒃𝒓𝒂 🖤#6969 starting to do fake report ?

#

??

#

If u dont know hindi lmk i will translate

sturdy swan
# sturdy swan ??

He is just saying that i will make a fake alt of urs and get u and ur bot marked in dbl

#

Ohhh

#

Yea lol

#

@top.gg

#

Hey

#

Who will dm me if my bot gets accepted

#

Hey

#

Helppp

dawn charm
#

you get a dm from @hidden root

cinder coral
#

umm sorry, can i ask, why when i reply to someone reviews, it make my stars lower

unique elm
#

How long is a temp ip block? Like an hour?

mortal wing
cinder coral
mortal wing
#

when the review shows up after 30 min keep clicking on the delete button

honest gate
#

when trying to submit an auctions access request, i only see one server that i can select, and i own multiple servers. why can't i see all of my servers?

cinder coral
#

okay, thanks for the info

drifting turtle
#

Is tag creation bugged?

mortal wing
#

how so?

drifting turtle
mortal wing
#

oh yea

unique elm
#

how long is a temp api block

honest gate
#

why do i only see one server to choose from when i own multiple?

mortal wing
sturdy swan
#

you need to add them

honest gate
#

how would i do that?

mortal wing
honest gate
#

thank you 🙏

rich fable
#

helo

pliant shadow
paper sandal
#

This thing is glitched I Replied and it went to 2.5

rich fable
#

lol

fading venture
#

how long does it take to get a bot approved

paper sandal
#

Please can the team fix this

paper sandal
sturdy swan
tawdry haven
#

Anyone here

#

Pls

sturdy swan
tawdry haven
sturdy swan
#

try refreshing data and if still doesn't show up use beta

#

@paper sandal

tawdry haven
#

@sturdy swan hi

#

Can u help me

sturdy swan
#

sure

tawdry haven
#

See this

#

He's saying to report

#

My bot

#

Without any reason

#

@sturdy swan

#

Will there be any problem

#

Pla

sturdy swan
#

if the bot does nothing against TOS then you dont need to worry

tawdry haven
#

Hes my enemy

#

He s spreading hate

mortal wing
#

Your just like zeph, reporting a bot does not define hate if its just because of hate

#

reporting a bot is for breaking the rules

#

listed

sturdy swan
#

@sturdy swan can you please do something this guy wont stop.

#

also he has no bots on top.gg, might aswell remove his Bot Developer role thanks.

mortal wing
sturdy swan
#

@mortal wing @sturdy swan You both need to stop bringing drama from elsewhere into this server. This is your last warning.

#

I am not even saying anything but okay

tawdry haven
#

For bot

sturdy swan
tawdry haven
#

No

sturdy swan
tawdry haven
#

Its my own code

sturdy swan
#

mhm

tawdry haven
#

At time of verification

sturdy swan
#

idk ask a mod

deep blaze
#

Ahh

steel plank
#

Why my PFP in top.gg is not showing anymore