#support

1 messages · Page 511 of 1

hardy perch
#

ok, so i go to the add a bot page agin

misty rivet
#

how would i do this

sturdy swan
cursive canopy
#

Can you use ghostbot to get ur bot and ur bot will be approved/declined

misty rivet
#

if u have like 5 cmds

sturdy swan
#

yes but it needs at least 5 custom commands

misty rivet
#

ect

sturdy swan
#

or itll be declined

cursive canopy
hardy perch
misty rivet
#

just dont use botghost

#

learn how to code

#

ez

#

pz

hardy perch
#

and it doesnt go with the rules

misty rivet
#

or go onto github

#

and get a bot from there

cursive canopy
cursive canopy
misty rivet
#

lmfaoooo

cursive canopy
#

Does it work on android

misty rivet
#

botghost bots just dont grow tho

cursive canopy
#

I banned my bot now

misty rivet
#

endless u buy premium

cursive canopy
#

...

misty rivet
#

wym ...

cursive canopy
#

i cant get a credit card for the premium

misty rivet
#

just go onto github find a bot that u like then go onto repl.it and copy the git (make sure u promo the owner)

cursive canopy
misty rivet
#

u dont need to sign up to copy a link

cursive canopy
#

so login?

misty rivet
#

no

#

omd

cursive canopy
#

Whatever

sturdy swan
#

stop chatting here

cursive canopy
misty rivet
#

@cursive canopy do u call ur self a dev

cursive canopy
sturdy swan
#

Bot added yesterday got reviewed

#

My bot added 2 days back

#

Didn't got reviewed

cursive canopy
sturdy swan
cursive canopy
#

I dont have that role

sturdy swan
cursive canopy
#

You need 5

#

of those

sturdy swan
sturdy swan
cursive canopy
#

You need a perfect bot to get ur bot approved

sturdy swan
sleek bane
#

take this beef to DMs

sturdy swan
cold gyro
#

Bug: When you edit a server, this has a link to https://top.gg/bot/<server id>, which is wrong and gives a 404:

regal quarry
#

Would it be ok if my bot can swear only in nsfw channels?

sturdy swan
#

@regal quarryi can upload my bot from here

plucky burrow
#

why is my bot pfp not showing on top.gg

sturdy swan
#

click Refresh Data

#

cant upvote my bot

#

Have you done it in the past 12 hours?

#

nope

#

Thats weird.

#

nvm it worked, it just takes time to show the button for whatever reason

#

is this a bug?

plucky burrow
sturdy swan
#

Why wont my bot info save when I click save?

kind eagle
copper monolith
torn nova
#

Okay. Discord.js V13. How do I listen to dm's? I had a system set up for it on V12, but that ain't working no more.

spiral frigate
#

#deve

lusty hill
#

how can i buy a permenent patreon key whats the process

sturdy swan
dense orchid
#

what's the background color for top.gg dark mode

autumn obsidian
#

@winter walrus dms

#

-_-

sturdy swan
#

Maybe bc of perms?

autumn obsidian
#

There is no permission to use help

sturdy swan
#

I think bot only works to you

autumn obsidian
#

It’s open to everyone

sturdy swan
#

You sure?

autumn obsidian
#

That’s why I have a support server for it

#

Yes I am sure.

#

Tell you what

#

I’ll even get on an alt to prove it

#

@sturdy swan

sturdy swan
#

Umm

#

Try talk with com managers

autumn obsidian
#

Clearly Mr Vision either didn’t use it correctly or used the incorrect prefix

mighty hinge
#

Hello, how can i invite someone to the team? or have multi owners?

spiral frigate
autumn obsidian
#

I have

#

Conveniently they went offline moments after I did

spiral frigate
#

just wait then imwaiting

misty rivet
#

how do i edit the library on the website

lofty creek
#

@sturdy swan

vagrant wigeon
#

@autumn obsidian contact the person who declined your bot nyaaNod

autumn obsidian
#

thats what im doing currently

vagrant wigeon
#

Perfect

#

@misty rivet iirc you cant anymore

sturdy swan
#

@vagrant wigeonwhy my bot not getting reviewed, bot added after my bot got reviewed

misty rivet
vagrant wigeon
sturdy swan
vagrant wigeon
#

Ahh, yeah we remove bots for that reason

sturdy swan
#

my bot is there and working fine

#

its verified too

vagrant wigeon
#

-team @mighty hinge

wild stoneBOT
#

@mighty hinge

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
vagrant wigeon
#

and then

#

you can add members there

sturdy swan
#

@vagrant wigeonshould i reapply it once again??

vagrant wigeon
#

unknown application error = your bot has been deleted from discord, or wrong id entered

#

You can

vagrant wigeon
#

just make sure its the correct ID

sturdy swan
#

its there and the id is correct too

vagrant wigeon
#

nyaaNod just make sure to keep this chat to top.gg support

#

should be fine then

vagrant wigeon
#

Was speaking to ashley, sorry haha

sturdy swan
#

they removed the bot even if the id was correct and the bot exist

sturdy swan
vagrant wigeon
#

What was the bot's ID?

sturdy swan
#

810048965080645682

mighty hinge
#

How to delet a team i created 3 team i don't know why lol

sturdy swan
#

see it exist @vagrant wigeon

vagrant wigeon
#

Im not sure then, I doubt the bot would have been deleted if it didnt produce that error. You can message the person who deleted it if you wish, but its probably quicker to just resubmit your bot

sturdy swan
#

just try to review as soon as possible

vagrant wigeon
#

Takes a couple of days at the moment, shouldnt be too long

sturdy swan
hardy perch
#

i can re apply for my bot if it gets rejected due to nsfw right

#

after fixing the problem

cobalt sleet
#

Yes if you fixed the reason for the decline then you can re-apply.

silver glen
#

hey, i tried adding my server to top.gg but i keep getting Your form contained some validation errors

ornate junco
#

one of the fields have a red outline, you have to correct them

silver glen
#

oh, thank you

vapid quest
cobalt sleet
sturdy swan
#

DM advertiser 9ACOSP_smh_kid

#

719452517372526602

cobalt sleet
#

@real laurel

real laurel
#

pog

torn gust
#

Hi
What should I do if the save button does not work?

cobalt sleet
#

That's a known issue. Nothing much you can do. Please check the pins for more information.

torn gust
#

yhm ok

#

thx for help

sturdy swan
#

I need help

#

How much time it takes for a bot approval

#

What!!

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Really??

cobalt sleet
#

Realistically queue is about 48h right now

sturdy swan
#

Ok

mortal wing
#

People mad about 1 week DilucLaugh

fluid knot
#

Are GlobalChat-Bots allowed on Top.gg?

sturdy swan
#

is it possible to send a post request or smth to top.gg to edit my bot, or do I have to wait for the servers to start working again

cobalt sleet
#

You have to wait for a fix to be released

brisk thicket
#

If I want to change applications, can the new bot come in to replace the other one? Will have the same

#

It will be the same bot, only in another application

cobalt sleet
#

You have to delete your old bot page and re-apply with the new bot ID

placid pagoda
#

hello

fickle forum
#

Hello
I have a problem with serwer publication. The save button doesn't working 😦

cobalt sleet
#

This is a known issue. Please check the pins for more information.

fickle forum
#

I don't see anytching about serwer publication

long ferry
#

the save-button is a known issue

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not server publishing in general

indigo ice
#

How to add other creator on bot page

cobalt sleet
#

Not currently possible without using teams.

#

Please check the pins

crisp slate
#

Who has information about MEMBER CAP

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

lethal dew
#

So how do I change the colour of my bot's page on top.gg?

long ferry
#

using css

lethal dew
#

O

#

ok

#

ez shit

sturdy swan
long ferry
#

using style tags

wide spade
#

finally my bot got approved

#

🙂

sturdy swan
wide spade
left yew
#

Hi guys

#

what can i do with credits?

real laurel
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

left yew
#

i see

#

do i spend it on request advertisement?

#

or i mean; request auctions access?

real laurel
#

you spend it after you get auctions access

left yew
#

i requested it with 15$ a month (that's the credit i got)

real laurel
#

yea thats fine

left yew
#

how do i know when im let in to the program?

real laurel
#

@hidden root will dm you

left yew
#

kk :^)

brisk thicket
long ferry
#

you'll have to wait in queue, yes

silk yoke
#

How do I add a private bot to a top.gg?

long ferry
#

adding a private bot doesn't make sense

sturdy swan
#

Guys help me

long ferry
#

just ask

sturdy swan
#

How i transfer ownership

#

What id do I need to enter here?

nocturne robin
#

hi

long ferry
#

you cannot transfer the bot to another user, if you wish to do so, delete the bot for your new account to resubmit

#

that field is not meant for normal users

nocturne robin
#

whats the bot approval time on average ?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

nocturne robin
#

-upto

long ferry
#

read it

nocturne robin
#

ok

#

thx

sturdy swan
#

One question

long ferry
#

sure

sturdy swan
#

Why my bot got flagged?

long ferry
#

-notdiscord

wild stoneBOT
sturdy swan
#

My members can't invite more

hardy perch
#

How does the new trending bot system works

cobalt sleet
#

I believe it's newly approved bots that get votes early on

hardy perch
#

oh

hardy perch
#

is there any time period

#

like 1 week

#

or something

cobalt sleet
#

I don't know any specifics about the algorithm and even if I did we wouldn't tell you 😅

ionic junco
#

hey! so i just added my bot on top.gg a few hours back, how do i see the "profile" of my bot

cobalt sleet
#

You have to wait for the bot to be approved

hardy perch
ionic junco
#

oh alright

hard glacier
#

Can anyone tell me why my top.gg page not updating my bot new pfp

#

It's been more then a day

sturdy swan
#

click Refresh Data

hard glacier
#

I did

#

It clear cache too

#

But not working

long ferry
#

then you did not update your bot avatar

#

check if you updated your bot avatar or your application icon

#

it fetches your bot avatar, not your application icon

#

oh yeah nvm button isn't functional wth

hard glacier
#

Ooh Lemme check

long ferry
#

@hard glacier is it updated for you?

hard glacier
#

Yes,yeah now it's fixed

#

@long ferry ^^

zenith pumice
#

Why are the Ratings & Reviews not working?

unique trail
#

im trying to submit a reply to a review and the website keeps loading and doesnt allow me to submit the reply why is tht so?

stray raven
#

Is there a way to change your bot's name on the website?

long ferry
#

yes, change it on discords end

fleet crescent
#

c @fleet crescent

#

c @fleet crescent

long ferry
#

a

#

Yup one sec

fleet crescent
#

how tepy cridt

long ferry
#

can you send me a proper image rather from your image host

#

am unable to retrieve that one

night path
#

Hi! I would like to know if I can withdraw credits per month!?

long ferry
#

you cannot withdraw them for real money

#

refer to

#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

long ferry
sturdy swan
#

??

long ferry
#

-faq 1

wild stoneBOT
sturdy swan
#

thank you

long ferry
#

yup thanks

unique trail
waxen lily
long ferry
#

yeah they're not the only one doing that

#

all good, got the screenshot

night path
#

Can I give access to auctions without having to advertise something?

long ferry
#

not sure what applying for auctions would bring in that case, but would be fine

sturdy swan
#

Its more than 9 hours
How much time does it takes to review after adding bot

wooden star
#

Someone know how to put gifs using markdown?

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
night path
#

Application Error: Client-side exception occurs (developer guidance).

#

What?

sturdy swan
wooden star
waxen lily
#

@long ferrynow what.. do they not get banned..?

#

I talked with someone else and they said they reported at least 5 similiar cases and nothing happend

long ferry
#

We require multiple reports

#

Even if the report type is the same

ruby timber
#

How do I know buty accepted from the site

long ferry
#

You get a dm by @hidden root

echo gyro
#

You will got a message from watcher

ruby timber
#

In private or here.

echo gyro
#

or ping here on #mod-logs if bot not approvded

echo gyro
ruby timber
#

OK

echo gyro
#

Yeah good luck bro

proud skiff
#

what is the price of a monthly promotion on top.gg

long ferry
#

There is to set price, it is done through bidding

#

-auctions

wild stoneBOT
brisk thicket
#

Good morning, the bot called "OnTime" is going to be replaced as some problems have arisen with it. All the code has been transferred to a new bot so I request that they take it out and try the new one .. you have the same functions only that it is another

sturdy swan
#

@cedar wind i need to talk with u

cedar wind
#

DM me then.

grizzled patio
#

How do i remove someone from a bot ownership in the bot page?
I cannot find the option

cobalt sleet
cobalt sleet
brazen current
#

What does the dbl token mean?

grizzled patio
#

I'm unable to transfer bot to team

#

Nothing happens

craggy thistle
#

Hello, so about this

#

How do i remove / add accounts?

#

It's a server btw not a bot

long ferry
#

Read pins

sturdy swan
long ferry
#

By including more actual info in your description

sturdy swan
long ferry
#

That's the only way to get to the length, by including more info

sturdy swan
#

ok

long ferry
#

Simply an iframe isn't enough

sturdy swan
#

oh alright

cobalt sleet
craggy thistle
long ferry
#

As of now, no

craggy thistle
#

and yet your name is hope

#

aight thanks for the help

quartz radish
#

how muhc voting credit do i get after 100 votes

long ferry
#

15$

quartz radish
#

no

#

like after 100

#

votes after 100

long ferry
#

$1 every 1000

quartz radish
#

so .10 every 100

#

after the first 100

long ferry
#

technically yes

quartz radish
#

aight thanks

vivid pumice
#

what do i do?

upbeat karma
#

Hey I have added 1 Bot Just Now But I m confused, there is 1 problem I added the bot with 110 Words except 300 is that nessary To add only 300+ ?

#

Is that 300 words or Lines?

#

Try by reloading @crystal carbon

swift sierra
#

Hello, how do I add other creators of my bot.
I mean, right now the bot has only one creator listed that is myself, but I want to add other creators who contributed so where and how do I edit?

upbeat karma
#

@swift sierra okay

#

I can help you

#

And then Click three lines

#

And then click on your profile pic/name

#

And then scroll down

#

And then Click edit

#

And then edit it

#

Add owner ID like 715584182772039741

#

@swift sierra got it?

swift sierra
#

just a second

upbeat karma
#

Okay any help just type here, I m not a mod, but I want to help people which gets error Or some Problems

#

Fell free to ask Questions

swift sierra
#

¯\_(ツ)_/¯

#

please help

zinc oracle
swift sierra
zinc oracle
#

No idea tbh

#

probably not soon

swift sierra
#

oh dang

sturdy swan
#

Tag dev

#

@worldly viper

worldly viper
#

Hi, what can I help you with?

timber magnet
#

I'm upvoting my server

#

but it says bot?

#

why.

long ferry
#

just a visual bug

#

just login and try again

timber magnet
#

ah ok

#

what does it do?

timber magnet
#

does it put it on top.gg servers

#

like Disboard ?

long ferry
#

are you referring to a bump feature?

timber magnet
#

is it similar

long ferry
timber magnet
#

but it's voting

timber magnet
#

the voting.

long ferry
#

voting is to get your server higher in search results

timber magnet
#

ohhh

#

alr

#

oops wrong one

#

I alr did that

#

it aays

#

says"

#

"voted"

#

so it fully works?

vital lintel
#

Hello there, its now been over 2 weeks since I applied for my bot to be advertised with a budget of £20 a month? I still haven't heard anything, does that mean its been declined??

long ferry
#

just be patient

glad raven
#

heyy, so the thing is, I am trying to fix some things with my server, because the invite link did not work, but whenever I want to save it, it doesn't work, it just don't saves anything

cobalt sleet
glad raven
glad raven
#

yeah, what's with them?

brisk thicket
#

@cobalt sleet They could advance a bit the revision of my bot that I put again, since commands have the api and they are already complaining to me

glad raven
#

I am talking about that here on Top.gg, when I click on the save, it just gets a black frame but does not save anything

long ferry
#

Yes known issue

glad raven
#

oh, and I just have to wait or I can do something for it?

long ferry
#

just wait for now

glad raven
#

okey thanks

#

also sorry I am not trying to advertise, I'll delete the picture

#

better

sturdy swan
#

Hello

vocal tiger
#

Has my bot gone for approval?

cobalt sleet
#

Your bot is in the queue

white chasm
#

@small lantern invite

long ferry
rose nacelle
#

i need help here

#

can staff check their emails please

cobalt sleet
#

It takes a while to get a reply via email. Please be patient.

rose nacelle
#

"Your request (||13390||) has been received and is being reviewed by our team."

small pier
#

hello someone keeps spamming bad reviews on my bot and this has happened two times now and i reported it for days ago and to a mod just last night and now they are spamming more reviews

#

it has got to the point where i am thinking about taking my bot down moving it somewhere where i won't be attacked by random ppl looking to get fun out of it, but then they would just follow my bot there

cobalt sleet
#

Just click "report" on the reviews and a moderator will review them.

sturdy swan
#

Ineed help

small pier
#

and i am not the only one they do this too, they got my friends bot down to 1 star cuz my friend left a 1 star review on their bot

long ferry
#

then wait for them to be reviewed

#

there had been suggestions in regards of avoiding abuse

sturdy swan
#

how will the bot get reviewd if we havent finished it till now?
We just finished the page at your website?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

I mean

#

your bot has to be existent before applying

#

otherwise there's no reason to apply yet

sturdy swan
#

so we arent allowed to put a work in progress bot up there?

long ferry
#

If we aren't able to review them, they will get declined

#

@small pier what's the bot id?

small pier
#

816433892578820117

sturdy swan
#

okay the bot will be availible for some days now for you to review

small pier
#

they leave reviews saying the bot is slow but none of those users are a week old or ever used my bot as i log when commands are ran so i can show a number of commands are ran (they are not even in a server with the bot)

long ferry
#

again what's the id

cobalt sleet
#

I have reviews on my bot's page too from people who've never used a single command according to my logs 🤷‍♂️ welcome to the internet I guess

small pier
small pier
long ferry
#

can't do anything for now

#

report if you're able to

small pier
#

wdym

long ferry
#

site issues

small pier
#

bruh

#

so when i reported it 4 days ago nothing got reported

long ferry
#

It did

#

I just cannot view sections of the site without it breaking

#

just be patient and wait for a moderator to handle them later on

small pier
#

alright

sturdy swan
#

I applied a while ago. I was able to access the top.gg link of my bot for 1 hour after my application, but I can't reach it now, what could be the problem?

serene delta
#

Why z?

#

My name is good

sturdy swan
#

v

serene delta
#

Bruh

#

Ban is coming

long ferry
#

@sturdy swan can you not

#

-b 539168293307678731

wild stoneBOT
#

dblMod Banned ♕𝕄𝕒𝕣𝕔𝕖𝕝𝕚♕#2115 (@fossil jewel)

long ferry
#

alrighty

serene delta
#

Brah

#

@long ferry can you change my name?

sturdy swan
long ferry
#

dont understand what you mean

#

your bot is still in queue

sturdy swan
long ferry
#

you should be able to go to it aswell

#

make sure you're logged in

sturdy swan
#

i will try again thanks again

serene delta
long ferry
#

remove the ! on your name

sturdy swan
#

How they tested this bot in 2 hours and 23 minutes and the others in 1 day xd

long ferry
#

then I can

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

a ok

serene delta
long ferry
#

remove that symbol

#

it causes you to get hoisted ontop of the user list

acoustic copper
#

hi, I would like to remove a creator on my bot, how do you do it?

hidden oak
#

When are we going to be able to edit our bots again? This issue has been going on for far too long since it is a major bug, it's been known for a lot of time now, and the whole situation is annoying.

long ferry
runic fiber
#

Hi so i have added my server to the website but it seems to not pop up when others search it could i have not added it right orr

hidden oak
#

oh, my bad then - it felt like a long time; i hope it's getting fixed soon

acoustic copper
#

hi, I would like to remove a creator on my bot, how do you do it?@long ferry

long ferry
#

you can't

#

move your bot to a team

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

exotic turret
#

anyone knows why i cant edit my bot page?

cobalt sleet
#

Check the pins. Known issue.

runic fiber
#

still no

runic fiber
long ferry
#

Then it won't

#

"possible fix"

runic fiber
#

damn

vivid pumice
cobalt sleet
vivid pumice
#

view my server

#

and when i try to search it up it shows "No servers found"

cobalt sleet
#

Do you have @small lantern in your server?

vivid pumice
#

yeah

#

oh nvm it works now

cobalt sleet
#

It can take a while for new servers to get indexed in search.

vivid pumice
#

it shows on search but the error is still there

cobalt sleet
#

Try kicking DSL and adding your server to the site again maybe?

vivid pumice
#

doesnt work..

cobalt sleet
#

Link directly to the image not the imgur page (right click to get the image address)

warm dune
#

ah ty

minor robin
#

why its say my bot inside N/A servers?

cobalt sleet
#

You need to post the server count to the API. (Check pins for docs #topgg-api)

rose nacelle
#

WHY do i get error 403 error?

#

it works when i view on my off incognito, but i get 403 error when im incognito. my friends cant view the site too cuz of 403

fierce slate
rose nacelle
rose nacelle
long ferry
#

login

#

what's the server id?

west silo
#

My server isn't showing up in the search results

charred gorge
#

Try Refreshing your page

long ferry
#

refer to the pinned messages

charred gorge
#

If not maybe it's the server issues in top.gg try again later

west silo
west silo
charred gorge
west silo
#

mhm

charred gorge
#

Top.gg is a very big site so they might be a delay

west silo
#

yeah

rose nacelle
#

@long ferry?

long ferry
#

hm?

rose nacelle
#

help please angelpanda

long ferry
#

with what?

rose nacelle
#

the pics above

#

403 error

charred gorge
#

Which type bot or server

rose nacelle
#

dsl

charred gorge
#

Or wait

long ferry
#

again I need your server id

rose nacelle
#

oh ok

#

678399248219373568

charred gorge
#

When did this happen

loud pulsar
#

Someone recently declined my application just for a simple problem. Can they still look at it or do i need to reapply?

loud pulsar
#

oh alr. thanks

rose nacelle
#

i put it in my server right then my friend told me he gets an error 403

#

i was like "eh"

#

everything is set up

charred gorge
rose nacelle
#

idk its been hours crypanda

charred gorge
#

It might be a issue with the server itself or something I am not sure since I am not an Professional but if it is still giving u the error u might have to do it again

dull tapir
#

Hola

cloud stump
#

How do i delete a team from the Top.gg page? if there's an answer please reply, ty in advance.

rose nacelle
#

i even deleted dsl off the server

#

and re added it and still

charred gorge
charred gorge
charred gorge
south musk
#

Não consigo editar a página do meu bot 😔

rose nacelle
#

dm me

haughty umbra
south musk
#

Soda

haughty umbra
#

Tenta reabrir or browser?

charred gorge
south musk
rose nacelle
haughty umbra
#

Portuguese isn't equal as spanish

charred gorge
#

Então espere, os servidores top.gf podem estar lentos

#

Isso é bom? Eu estou usando o Google Tradutor

rose nacelle
#

@long ferry everything good? crypanda

long ferry
#

dont seem to see any issues

#

just try again later

south musk
haughty umbra
haughty umbra
#

It's understandable at least

charred gorge
south musk
#

;-;

#

Estou tentando mudar a descrição do meu bot mais não está salvando

haughty umbra
#

Abre as consola de developer do browser e vê se lá aparece um erro quando tentas salvar @south musk

charred gorge
#

Seu bot pode não ter sido aceito

south musk
haughty umbra
#

Porque no tele normalmente buga

charred gorge
#

Existe uma captura de tela dizendo que seu bot é aceito?

haughty umbra
#

-bots @south musk

wild stoneBOT
south musk
#

'-'

charred gorge
#

Seu bot pode não existir ou você excluiu o aplicativo para o

haughty umbra
south musk
haughty umbra
south musk
#

Sad

charred gorge
# south musk ;-;

O aplicativo discord, você pode enviar uma captura de tela dele com o seu bot. Não mostre os tokens, por favor.

south musk
#

Cara eu já disse que eu não exclui meu bot

#

Eu apenas não consigo salvar a descrição de meu bot

haughty umbra
south musk
#

😔

grand ravine
haughty umbra
grand ravine
south musk
#

Então eu nunca vou editar meu bot?

charred gorge
#

Você pode me dizer quando não foi aceito?

south musk
charred gorge
#

Pode ser devido ao atraso do servidor em top.gg

grand ravine
south musk
#

Compreensível

charred gorge
#

Talvez só espere um pouco

grand ravine
ripe spire
#

-bots @ripe spire

wild stoneBOT
north blaze
#

hello can any one accept my bot edit please because i dont know that i must wait to edit it

grand ravine
#

it just logs that you edited

#

changes are applied immediately

north blaze
#

aha ok thx

gilded lantern
#

Hi, how to advertise servers?

charred gorge
grand ravine
#

you flipped add and servers

gilded lantern
charred gorge
#

Oh I never uploaded a server before sorry

mint wadi
#

Hmmm

charred gorge
#

Just click advertise on the top

mint wadi
#

Go there

#

And then login with your discord

#

Click the side menu and then click add my server

charred gorge
#

Yeah

gilded lantern
#

Advertise?

charred gorge
#

Yes

#

I think

gritty tangle
#

why cant i claim creidts

#

credits

charred gorge
gilded lantern
gritty tangle
#

i have 200+ that i have been waiting to claim for my server

#

and its been over a week, the redeem button is useless

#

its broken, it does nothing

charred gorge
#

Please wait

gritty tangle
#

i was told 1 week ago it would work in 1-3 days

mint wadi
#

Clear*

gilded lantern
#

catch?

gritty tangle
#

cache

gilded lantern
#

Oh k

#

Still not working

mint wadi
#

Yeah sorry I am on mobile auto correct vibes

gritty tangle
#

nothing works when it comes to money

mint wadi
#

Logout of you discord on top.gg then log back in? Also do you have the DSL bot I your discord?

#

In*

gilded lantern
#

No i don't have

#

How to invite DSL bot?

gritty tangle
#

no wonder it doesnt woek

mint wadi
#

There should be an option to invite the bot on the add server page

gritty tangle
#

work*

gilded lantern
#

Still not working

charred gorge
#

If not

gilded lantern
#

Tried

charred gorge
#

Then idk

long ferry
rose nacelle
#

why is it not letting me setup webhooks

#

webhook is allowed for dsl

#

send test just not working

charred gorge
rose nacelle
#

yeah i clicked copy url

#

webhook thing

gilded lantern
#

I used another browser but still same

charred gorge
rose nacelle
#

me?

charred gorge
rose nacelle
#

it has every permission except administrator

charred gorge
# rose nacelle me?

Yes I might be wrong but if you want to make a webhook you might need to go to discord.js

charred gorge
finite helm
#

What the best bot for moderate voice channels?

gilded lantern
#

I have every permissions but Still same

charred gorge
finite helm
#

So?

long ferry
charred gorge
long ferry
wild stoneBOT
#

@finite helm

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

mystic helm
#

This refers to the banner that appears in the review of the bot?

gilded lantern
long ferry
#

the one that shows up on search / your profile

charred gorge
warm flume
#

how can I authorize my bot to view the vote API?

charred gorge
warm flume
#

;-;

is it bad if I don't know how to

mystic helm
warm flume
sturdy swan
#

i cant edit my bot

#

this link doesnt work

long ferry
#

that bot id does not exist

#

-declinebot @sturdy swan

#

-declinedbot

wild stoneBOT
#

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

mystic helm
#

😔

long ferry
#

that would work for the bot card

#

but again, the bot card is the actual bot card on search and your profile

long ferry
#

example would be this background

#

that's the bot card background

mint wadi
#

hope mvp

fast pivot
long ferry
#

shouldn't be

#

where are you encountering issues?

fast pivot
long ferry
#

where exactly

#

what url

fast pivot
#

i cant access

#

oh

#

now i can

#

nvm

#

maybe they had smol issue?

crude zodiac
#

uhm
I was able to vote 3 times in a row

#

those weren't test votes

fast pivot
#

wth is this language

#

i cant understand

crude zodiac
#

german

mint wadi
crude zodiac
#

No I also had it on the website

mint wadi
#

Hmm

crude zodiac
#

I was able to click three times

fast pivot
#

smol issue

#

but now works

long ferry
wild stoneBOT
#

@crude zodiac

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

mint wadi
#

Nothing bad ahaha means the bot get's more votes

crude zodiac
#

@long ferry No

#

Wait can I explain it to you in german

long ferry
#

sure

crude zodiac
#

Also, ich wollte für meinen Bot voten, dann kam eine Seite das es nicht geklappt hat
"There were some issues, please try again" oder so und darunter ein Button mit "Try again"
Habe dann darauf geklickt und es ging immer noch nicht
Also habe ich den Cache neu geladen, dann ging es
Aber ich denke es sollte nicht so sein das die Votes dann trotzdem an den Webhook von dem Bot gesendet werden, wenn die Website ja sagt das sie fehlerhaft sind

long ferry
#

ist das dein eigener Bot oder wie?

crude zodiac
#

Ja, genau

long ferry
#

ja huch

#

moment

crude zodiac
#

Also ich finde es komisch das die Votes dann trotzdem an den Webhook gesendet werden yk

#

ja lass dir zeit kein stress

sturdy swan
long ferry
#

if you see a button for that

long ferry
#

kann das mal notieren shrug

crude zodiac
#

joa okay

#

danke dir CB_ginger_love

#

Ich habe zwar keine Ahnung wie das geht, aber eventuell wird ja erst der Vote an den Webhook geschickt und danach macht ihr das in eurer eigenen Datenbank
Wenn das so ist sollte es eventuell anders rum sein @long ferry

sturdy swan
brave mesa
#

why is editing and previewing my edits not working?

celest river
#

ich könnte hier auch auf Deutsch schreiben haha

long ferry
#

bloß muss es um top.gg Support natürlich gehen Korone_Wink

celest river
#

I tried to share my server on top.gg, upvoted the server and also changed various things. But after months it still doesn't show up on the listed server when I search for it, even though it's the most voted one with that kind of server name

celest river
sturdy swan
#

on my top.gg account, a discord I deleted is still shown.
{ ✨ Triskel Fairys : https://prnt.sc/1lbt336 }.
Will one of the Devs please remove it?, I refreshed my page and it's still there.
The refresh button is even gone now, does anyone know what's wrong?

Lightshot

Captured with Lightshot

long ferry
celest river
long ferry
#

Ja

wet geyser
#

Halp

long ferry
#

Just ask

dense jolt
#

Why won't top.gg let me edit my bot page?

#

Ok now I am confuzzled, it let me do each individual edit but not all together...

hidden rootBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

dense jolt
#

Ok? Is there more to that or are you just saying, cuz if you are just saying you are in the wrong channel

serene lance
#

i can’t remove the webhook from my server because of the "url is required" error
help pls patrick

long ferry
#

you cant remove a url after adding it

fierce slate
#

@toxic zephyr could you even refresh the page, it's not our fault top.gg's page is broken :cc

toxic zephyr
long ferry
long ferry
#

didn't you had that too?

#

wait not dylan

#

@tranquil yacht

fierce slate
#

this is how I see it after sumbitting

long ferry
#

it is very likely css added by you

fierce slate
#

I didn't add any css

long ferry
#

at least that's how it looked like for this reviewer

#

can't really help otherwise

fierce slate
#

ok, thanks.

sturdy swan
#

Hello my bot was denied due to it being removed, the reason for removal was I was having major issues when editing the post as it wouldn’t save or update. Therefore I re added it. Was denied by a Nicole

fierce slate
#

ok this is very sad

#

site caching is giving me a bad time

toxic zephyr
#

Site catching is not the issue, check your description before sending your bot

fierce slate
#
Pato es un bot multipropósito en fase beta con muchos comandos divertidos por venir pero mejor lo dejamos hablar a el.</br>
//~~~~~~~~~~~//</br>
Soy un pato jugon</br>
Esto no es serio</br>
Tengo comandos</br>
Hago qua</br>
</br>
no lo sé, me invitas a tu server?</br>
espero sea un server divertido</br>
</br>
Tengo serias dudas de quien soy</br>
//-----------// </br>
</br>
Por el momento cuenta con comandos como</br>
</br>
prefix (para cambiar mi prefix)</br>
avatar (para ver el avatar en grande de un amigo/a o el tuyo)</br>
dí (añade algo y Pato lo repetirá)</br>
bola8 (pregunta algo que se pueda responder con si o no y te dará una respuesta)</br>
canal-bienvenida (para configurar el canal de bienvenida)</br>
config-bienvenida (para cambiar las opciones de las bienveidas que puede dar)</br>
invitar-bot (para invitar a pato o a otro bot)</br>
invitar (para crear un enlace de invitación rápido al servidor)</br>
</br>
Ya se ira haciendo una pagina mas pro xd</br>
</br>
Pronto se añadirá el sistema de pato-niveles</br>
© Pato Team</br>

This is what I put on description any idea if this can break the site

fierce slate
lapis charm
#

id like to report a bot, where do i do that?

long ferry
#

use the report button on the right side of the sidebar

lapis charm
#

oh nvm

#

its just small af

long ferry
#

The report button yeah

sturdy swan
#

I can't put a tag on my server

long ferry
#

what exactly doesn't work

sturdy swan
#

when I write the tag, the option below doesn't appear.

long ferry
#

not sure what you mean

sturdy swan
crude sky
#

Si my bot was denied for using a GuildInvite but after the first time that Command git removed since then my bot doesn't utilize the GuildInvite anymore nor is that within it's code anymore. The only command still active related is the GuildLeave command.

Since no staff member has their dms enabled I have to go here.

long ferry
#

Every staff member has their dms enabled

#

check your own settings

crude sky
#

I didn't disable anything.

unique elm
#

it doesnt work at all, my bot hasnt had a pfp in over a week

#

all refreshing does is ads a # in the search

#

the reviews arent even showing

long ferry
#

I'm pretty sure every staff member has their dms enabled

crude sky
#

Everything is enabled in my end.

eager breach
#

sup

#

idk why bot can't see the voter role in the site

#

when i want to edit it

lunar forum
#

What is the insights tab for, and what/how can I add to it?

eager breach
#

and srry if i pinged u

sturdy swan
#

when trying to edit my bot i get redirected to a 404

eager breach
fierce slate
long ferry
#

lemme handle that one sec

#

@fierce slate Could you resubmit your bot once more? I will make sure it wont get declined while I'll figure out what seems to be the issue

eager breach
#

and can u check what i said up?

long ferry
#

-dms @crude sky

wild stoneBOT
#

@crude sky

Almost every staff member has their Direct-Messages enabled. It could also be an issue on your end, please make sure you have your Direct-Messages enabled aswell by checking your privacy settings in Settings > Privacy & Safety > Allow direct messages from server members, aswell as right-clicking on Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send them a Direct-Message despite having these settings enabled, feel free to ping them in this server!

long ferry
eager breach
#

kk ty

mystic helm
#

Question, how is that of the votes, can you make money with that as some people say? Where can I find out more information about this, a blog?

eager breach
#

worked ty

wild stoneBOT
#

@mystic helm

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

mystic helm
#

thanks

long ferry
#

@fierce slate please inform me once you have resubmitted your bot. It wont get declined until we've figured out what the issue seems to be

long ferry
#

alrighty

#

Can you also include the html you used before?

#

if you haven't yet

#

nevermind, it is there

eager breach
#

why i can't put bg ?

#

i tried but says can't

long ferry
#

@fierce slate yeah doesn't seem to be the same on my end, not sure what happened there

sturdy swan
#

trying to invite a bot its taking me here

sturdy swan
#

anyone know what this is? inviting through the top.gg page

long ferry
wild stoneBOT
#

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

eager breach
fierce slate
sturdy swan
#

alright thanks

long ferry
#

@fierce slate the only elements you have used are html right?

#

no css, just what you have in there right now?

#

no inline styling either?

fierce slate
long ferry
#

alrighty

#

just gonna priority review your bot as that doesn't seem to be your fault

fierce slate
#

thanks a lot

eager breach
#

how i can make a log for the voter things

#

like how i can know the ppl that voted?

long ferry
#

@fierce slate yeah nevermind, managed to reproduce that bug

Do you mind if I keep your bot unreviewed for a bit until a developer looked at it? Seems to be a weird new bug

eager breach
sturdy swan
fierce slate
long ferry
sturdy swan
eager breach
#

idk how to do

#

if u can tell me it would be good

fierce slate
hollow yacht
#

Ami allowed to ask a top.gg wtn in here?

#

Any?

long ferry
#

sure

hollow yacht
#

How do I write my server's top gg description in html

long ferry
#

you can simply use html

hollow yacht
#

Id like it to look fancy as others r

#

Idk how to

long ferry
#

look up a few tutorials for using html

hollow yacht
silk yoke
long ferry
#

-faq 1

wild stoneBOT
desert quiver
#

@lone anvil I have responded to your dm, please kindly respond when you are free. Have a good day

sturdy swan
pseudo nest
#

I can't login for some reason.

#

oh it fixed itself somehow

#

cool

sturdy swan
pseudo nest
#

no

#

i was talking about my own issue

sharp narwhal
tiny blade
#

I'm facing some problem in loging in top.gg

#

When i try to login

#

It asks to authorise

#

But after authorising

#

It asks again to login

sturdy swan
#

Hello anyone that I could like to be speaking in the private?

#

Related to the technology problem.

mint wadi
golden crystal
#

website down?

sturdy swan
small portal
#

Same here

mint wadi
tiny blade
#

Me too

#

I can't login

mint wadi
#

The website can brake give it some time

small portal
#

Ye same

golden crystal
tiny blade
#

Ok then

golden crystal
small portal
tiny blade
#

I will try after 12h

golden crystal
#

host error

tiny blade
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Hope it fix

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But mine is login problem

small portal
#

For me login error lol

small portal
tiny blade
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When i login

small portal
#

Now it works

tiny blade
#

It asks to login again and again

small portal
#

Once try

tiny blade
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Ok just a second

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Working now

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Uhhu

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🔥

worn cedar
#

if you are about to rename and rebrand a server can you delete and readd it to the top.gg server list

lament ore
#

Are the servers down for rpg

mint wadi
sturdy swan
#

not found when searching the server on the site

sharp narwhal
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Not being found in the search is a known issue.

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If you are seeing 403 when trying to edit and you are logged in and it is your server, then that is most likely directly related to another known issue.

ornate tinsel
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how do you advertise a bot

mint wadi
ornate tinsel
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but how can i get a bot into more servers

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what are some good ways to advertise it

sturdy swan
sharp narwhal
ornate tinsel
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ok

swift pumice
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me sed,,very very sed..

mint wadi
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-wrongchannel

sharp narwhal
sharp narwhal
mint wadi
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dbl wrongchannel

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wrong