#support

1 messages · Page 509 of 1

signal forge
#

<\u>

#

it wont work too

cobalt sleet
#

Yep

kind pasture
#
And these stuff which so satisfied to look
cobalt sleet
signal forge
#

one sec

kind pasture
#

You really cant see yellow

cobalt sleet
kind pasture
#

oh my goooo

kind pasture
#

Looks like google

sturdy swan
#

More like snith

cobalt sleet
kind pasture
#

Ok

#

please fix the saving edit error

signal forge
#

then everything is underlined

cobalt sleet
signal forge
cobalt sleet
#

Don't mix markdown and html

kind pasture
#

Why /?

signal forge
#

the last backslash is for the break of the line

#

so it has an enter

kind pasture
cobalt sleet
#

Replace the markdown with the html equivalents using the link above

kind pasture
#

<b> for bold </b>

#

But i don't think you can mix tag

cobalt sleet
#

Line break in html is <br/>

kind pasture
#

<script> :)

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It blocked sadly

cobalt sleet
#

That's not helpful

kind pasture
#

Have someone fix this error before

rich heron
#

@cobalt sleet thanks mate for your verification now my bot is trending

cobalt sleet
rich heron
#

wait lemme show

kind pasture
#

@cobalt sleet Is this the correct thingy?

its a funfact bot
<p style="color:blue;">its totally free to use<)p>
coded in python
<b>you can join the official server if you found a fake or false fact</b>
<p style="color:green;">you can always give feedback(DM me)</p>
un-safemode is coming(fact that are unstable)
not online for 24H but mostly on

<b> Command List: </b>
<p style="color:red;"> ?help </p>
show command list

<p style="color:yellow;"> ?ping</p>
show bot ping (average ping is 35)

<p style="color:blue;"> ?funfact </p>
show a random funfact from the bot

<p style="color:green;"> ?unsafe </p>
show a random unsafe or unstable funfact, may contain false fact(if you spot a false fact please report it to official server)
rich heron
cobalt sleet
rich heron
cobalt sleet
#

Yeah

#

Well spotted

signal forge
#

cant get the underline to work

kind pasture
signal forge
#

oh wait

kind pasture
#

When the server hate you:

cobalt sleet
#

Check your other fields

#

The unclosed tag shouldn't have caused the error anyway

kind pasture
#

Ok

rich heron
kind pasture
#

Its a joke

rich heron
copper monolith
# rich heron

Ur bot have a sus growth so they
Increased Max limit to 250

rich heron
#

yesterday only posted in top.gg

copper monolith
#

Well actually its good

cobalt sleet
#

Queue too quick. Top.gg too op 😏

#

Discord says sus

copper monolith
#

lol yeah

rich heron
#

thanks to trending pages

copper monolith
#

amogus discord

rich heron
#

among sus

rich heron
#

1 day 130 servers

copper monolith
#

As I said its good because you don't need to verify till your bot reach 250

kind pasture
#

FINALLY

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Thanks for helping

rich heron
#

but no verification

kind pasture
#

I think it will make the sys even more suspicious

rich heron
#

hail topgg

copper monolith
#

sus discord

rain willow
#

hyyy

woven sonnet
#

How much time we have ?

rain willow
#

while adding my bot this problem occurred anyone can help ??

mighty hinge
#

Hello, we are 2 creators, can we get the ownership of the same bot on top.gg?

kind pasture
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@rain willow i have sane problem

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Here how i fix it

random crescent
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i transferred my bot's ownership to the team but now i cant edit it anymore can someone help me?

cobalt sleet
# woven sonnet How much time we have ?

I can't find the link right now (maybe someone else has it) but message content is becoming a privileged intent in April 2022 so you should switch before then

kind pasture
#

1.check any unclosed or typo on tag
2.your "bot tags" sometimes go missing so check it again
3.maybw turn off the new design

cobalt sleet
#

That's not how to fix it

kind pasture
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Well thats how i fix mine

cobalt sleet
#

They're submitting a new bot. Not editing a page.

kind pasture
#

Oh ok

copper monolith
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Oh ..

#

I realised i didnt put tags

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So it don't save

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😩

kind pasture
#

Html is easy but pain

copper monolith
#

its direct pain

rich heron
cobalt sleet
rich heron
#

@cobalt sleet why you are not mod ?

copper monolith
#

I cant edit it on mobile lmao

rich heron
cobalt sleet
#

Because I only just became a BR 😂

mighty hinge
cobalt sleet
#

But thanks

rich heron
random crescent
#

i transferred my bot's ownership to the team but now i cant edit it anymore can someone help me?

mighty hinge
cobalt sleet
mighty hinge
#

okay thanks

#

another question @cobalt sleet how can i be a bot reviewer?

cobalt sleet
cobalt sleet
#

I'm not sure applications are actually open right now though. There's usually a new announcement for each round of recruitment.

random crescent
cobalt sleet
#

Check the pins

woven sonnet
#

Do we need to add that type in slash too?

random crescent
cobalt sleet
#

Everything will eventually become slash commands. Please discuss in #development.

night epoch
#

While the bot is still under review, I cannot edit the information I have given, what should I do?

cobalt sleet
#

There's nothing you can do. That's a known issue for some users.

night epoch
#

So what will it stay like that?

cobalt sleet
#

This is your current description. You can edit once approved.

night epoch
#

So, does your confirmation of the explanation also have an effect, so is the explanation important for it to be approved?

mortal wing
#

If its filled with spam to reach the 300 char limit, thats not allowed

#

or have anything unrelated

mighty hinge
#

How to edit a team?

cobalt sleet
#

Check the pins

hidden rootBOT
mighty hinge
cobalt sleet
#

Yes 👍

slate sequoia
#

sa

night epoch
#

So if a bot experiences a momentary or 5 minute interruption, do you reject it directly?

cobalt sleet
#

Yes

#

If it goes offline and doesn't recover

slate sequoia
#

The early approved developer badge is no longer available, right?

cobalt sleet
#

Correct

night epoch
#

Well, this review is done by everyone, what is the max time you allocate for an active bot?

cobalt sleet
#

The time it takes to do the review and try the features

#

Depends on the bot and the reviewer

slate sequoia
#

are you trying all the commands

cobalt sleet
#

Yes

night epoch
#

Can't you do something about my explanation?

cobalt sleet
#

What's wrong with it?

slate sequoia
#

Which country adds bots to the site the most? @cobalt sleet

night epoch
#

My friend said to write it, but I prepared a text to fully reflect my own bot. I don't want to be rejected because of a statement.

cobalt sleet
#

I don't know

cobalt sleet
slate sequoia
#

how many hours can you test my bot

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@cobalt sleet

night epoch
#

I don't know if it belongs to someone, my friend threw it to paste it

#

If I could change it now, I would put the text I wrote myself.

cobalt sleet
#

When I get to it @slate sequoia please stop asking. You already sent me a DM this morning and I already told you that I would review it today. It's not even midday.

night epoch
#

I don't know if the text he gave belongs to someone, he threw it to put it

slate sequoia
#

Sorry if I bothered you, I'm so excited

cobalt sleet
#

I sent you a DM @night epoch

slate sequoia
#

@night epoch türkmüsün

night epoch
#

Evet

slate sequoia
#

oh betürk buldfum ilk defa 😄

#

bende bot onaylanmadı

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@night epoch senin bot ne botu kayıtmı eğlencemi

#

I have a question, I have a help menu and commands for premium servers in the bot. These commands only work on premium servers, will it be a problem when testing the bot?

cobalt sleet
#

If we feel they need testing or if the majority of commands are premium only then we'll ask you to activate premium for our testing server.

slate sequoia
#

okey

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I gave premium to your test server

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for your information

kind pasture
#

I think im gonna make my bot have login sys where the bot needs your gmail then send capcha to it

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multiple security layer, to prevent spam

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Is that allowed?

real laurel
#

sounds like
a) security issue
b) no one would use it because of said issue

kind pasture
#

Ok

torpid tusk
#

Hello, can you help me?
Sir, is there anyone to help me, please?

real laurel
#

just ask your question please

torpid tusk
#

Hello, I was playing yesterday, then I went to sleep, then today, when I came to play, you were stuck for 13 days.

kind pasture
#

what

torpid tusk
#

I did nothing, nothing or nothing

real laurel
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

torpid tusk
#

Can you help me? Please

real laurel
#

no i cannot

kind pasture
#

@torpid tusk What are you talking about

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Huh

torpid tusk
#

At least tell me where to go and who to talk to, please

kind pasture
#

I...

#

Need

#

To

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Know

#

The

#

Contex

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Its lije

mortal wing
#

stop fooding

torpid tusk
#

Aren't you game supports?

kind pasture
#

Ok

kind pasture
mortal wing
#

cause this is only top.gg support

kind pasture
#

Yea like the website

torpid tusk
#

Excuse me, I ask so much, do you have discord? Where to go?

kind pasture
#

@torpid tusk what context

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You like calling 911 for firefighter job

mortal wing
#

we can't help

cobalt sleet
torpid tusk
#

God forbid you break a piece

keen bloom
#

these buttons doesnt work is this known

kind pasture
mortal wing
#

or clear cache

keen bloom
#

it only works on main page

#

bot pages doesnt work

#

maybe because i am using windows 11 🤔

kind pasture
#

I dont think it have something to do with OS

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@keen bloom what browser do you use?

sturdy swan
#

Hi there is something wrong with gamble bot as I want to do..vote and it says I have voted but I did. Not get the moneyv

#

@barren oar OP_trutru

sturdy swan
#

It's not mine

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I dont now lol

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Kya dm karna use @barren oar

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It's a bot called gamble bot

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@sturdy swan Hey you own any server ?

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Yes

sturdy swan
mortal wing
#

thats the provlem on that bots end

mortal wing
sturdy swan
#

@mortal wing

mortal wing
#

takes around a day

sturdy swan
mortal wing
#

I don't speak whatever language that is

sturdy swan
#

Thanks bruh

#

Bsdk piragmnet ka matlab pata hoga usko 😂

spiral frigate
#

why is the vote webhook testing broken

mortal wing
sturdy swan
#

Is it possible to change invite link because when I tried to change , I couldn't save?

vestal jasper
#

Uhh i can't edit my bot..

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option no longer shows-

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even though im the owner

barren bay
#

There is no edit button on my bot page

vestal jasper
#

same-

#

anyone has this issue too?

barren bay
#

sigh this is annoying i need my api keys

kind pasture
#

I

vestal jasper
keen bloom
#

yaah

vestal jasper
#

well technically the os doesn't have to do anything with the browser as win11 is basically win10 X

keen bloom
#

yes

vestal jasper
#

and chrome does have some glitches

#

ima try use edge

cobalt sleet
#

This is a known issue. Here are a few things you can try that have been known to work for some people :

  • Clear browser cache and reload.
  • Try using a different browser.
  • Disable browser extensions or use incognito mode.
  • Try with the beta version of the site on/off.
    If none of those solutions work it's a known site issue and will be fixed soon (no ETA, check the pins for more information). Please be patient for a fix and try again soon.
vestal jasper
#

beta is off, cleared cache alr..

#

ima try browser

#

browser no

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yeah all the methods are not working

#

so its a known site issue?

cobalt sleet
#

Check the pins

barren bay
#

I can edit my other bot

vestal jasper
#

wait is there

barren bay
#

but the bot i just put up and that got approved i cant edit it

vestal jasper
#

pins ^

spring prawn
kind pasture
#

@spring prawn dm a mod

spring prawn
#

i thought that was frowned upon

cobalt sleet
#

DM @real laurel

rapid tundra
#

Helli . I have proof of a bot owner that save all channels messages

#

And if they cant see any channel messages they use his bot to get all messages of the channel and use a command to recover all messages to his private server to see what happen on the channel

#

Does bot owner allowed to use his bot to see a channel message if they cant see the channel in his account ?

vestal jasper
#

Technically yes if you did give the bot perms, I mean you did approve of this when giving the bot administrator..

cobalt sleet
barren bay
#

So when can we edit our bot pages?

#

or can a staff give us our tickets?

rapid tundra
vestal jasper
#

Make sure its against the policy before reporting, else its kinda scam report.

vestal jasper
cobalt sleet
#

Sounds more like you don't have your server permissions set up properly. This isn't top.gg related though. Please contact Discord or use #general

rapid tundra
#

Thanks ❤️

vapid quest
#

Hi

vestal jasper
#

Hola

brave mesa
#

dark mode is not turning on for me, and it is hurting my eyes

vestal jasper
brave mesa
long ferry
#

what exactly doesn't work when trying to set it

brave mesa
#

when i try clicking the dark mode switch, the switch does not move, and is stays in light mode

median verge
#

can we modify open source files and add it as a feature in our discord bot? and is that allowed here?

#

like i mean i have a open source file i am asking whether can we modify that or add it as a feature to our discord bot?

#

will the bot be accepted or declined?

cobalt sleet
#

Yes

median verge
cobalt sleet
#

As long as your whole bot isn't just pulled from a GitHub repo then it's fine.

median verge
#

hm ok

cobalt sleet
#

dbl zendesk bot guidelines

hidden rootBOT
median verge
#

tysm !!

oak scarab
#

Hey guys

#

Why I can't see settings?

#

*Creator Controls

floral pagoda
#

You are not logged in?

oak scarab
#

I am

#

I can see the tools in my other bot

floral pagoda
#

Then reload the site

oak scarab
#

Still the same error

#

*problem

long ferry
#

refer to pins

oak scarab
#

My bad sorry

#

Thank you

wicked briar
#

How long does it take for top.gg to get back to me regarding auctions?

fiery elm
#

How do I sell things using the Pancake bot

#

Like what are the items called

wicked briar
#

I've submitted the auction form last week

grand ravine
fiery elm
#

Sorry nvm I got it

#

My bad

grand ravine
wicked briar
#

Oh

#

The website makes it sound like a lot sooner

tepid plank
#

hello, would it be possible to talk to Era about a bot deletion please
Thanks you !

#

@sturdy swan

sand sequoia
timber gulch
#

im facing a problem and that is i updated my bot pfp few hours ago and now when i went to see my bot in top.gg there was no pfp available for my bot

#

so what should i do?

#

pls help

long ferry
tepid plank
timber gulch
#

help me anyone

#

should i ping someone?

cobalt sleet
#

Click "refresh data" on the bot page

timber gulch
ionic mirage
#

How can we show images on our top.gg description

long ferry
#

by using either markdown or html

night epoch
#

Does statistics have a role in approving the bot, so can a bot with 45 servers enter top.gg?

long ferry
#

no

#

we do not mind how many servers your bot has

tawdry rose
#

Yo can a mod or bot approver check my bot's queue status?
I added my bot 4 days ago but still no dm or smth.
(#logs message)

Other bot that got denied a few minutes ago (#logs message) got added yesterday (#logs message)

wild stoneBOT
#

@tawdry rose

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sick haven
#

Wont let me add my server to topgg

mortal wing
#

known issue

sick haven
#

cry

mortal wing
#

no you

sick haven
#

yes i cry

#

ty for help

ionic mirage
#

How do we do this red letter text?

cobalt sleet
sand tinsel
#

can anyone help me with saving the server description? i press save and it just does nothing..

#

it kinda highlights itself and thats it

#

no errors or anything

#

the preview button does the same

lucid briar
sand tinsel
#

it has the same issue on my phone too

lucid briar
#

youll just have to wait for it to be fixed if it has been reported, unless anyone has any workarounds

sand tinsel
#

and when i press preview

zinc oracle
#

I'm not aware of any solutions. it's been an issue for a few days

sand tinsel
#

i cant find if anyone reported this

#

ok imma report it

modern forum
#

when i will get my vote rewards

#

i mean vote credits

hardy wigeon
#

At the end of the month

mortal wing
#

it will be fixed

#

you've asked so many times

#

just stop

#

and be patient

hardy wigeon
#

¯\_(ツ)_/¯

sick haven
mortal wing
#

my bot is shit so i don't get votes

sick haven
#

ah haha.

#

Also, I can't access any other page on my bot settings tab, it only shows analytics

I know Veld knows about this issue, just wondering if it has been fixed?

The reason why I ask, is because the other settings/options appear on my other bots, but not this one.

mortal wing
#

I think its known, not sure

#

check the github

wicked briar
#

How do you get to the top of trending new bots?

#

Excluding the gold cards as I'm waiting for top.gg to reply to my auction request

zinc oracle
wicked briar
#

I'm pretty sure I got that but... Oh well

zinc oracle
wicked briar
#

It was just last week... Oh

#

I thought I'd been there for like a month

#

I'm still waiting for top.gg auctions to get back to me

pliant shadow
#

are commands that sends DM to other people, with messages intended by the ones who execute commands, CLEARLY not allowed even if it's not anonymous DM?

#

anyone?

lone ether
#

Yeah not allowed @pliant shadow

long ferry
misty rivet
#

when is the edit page gonna be fixed

long ferry
#

there's no eta

ancient stone
#

where can i get the top.gg logo?

long ferry
sand tinsel
#

Finally wrote the report

ancient stone
ancient stone
autumn obsidian
#

Is there a way to change the icon on your bot page on top.gg?

#

I’ve updated it on the bot and it’s not showing the website

mortal wing
autumn obsidian
#

Okay thank you

#

Ahh yeah it’s changed thank you

mortal wing
#

np

gritty sonnet
sand tinsel
sand sequoia
#

Yo, My bot got rejected as it is unmodified copy, it so very different whyyyyyyy??

lucid briar
#

contact the reviewer to ask them for further info on it

#

but it's unlikely their decision will change

sturdy swan
#

^ its @gloomy shell

daring moth
#

Hi, I am tracking my server votes using webhook method, so I wanted to simulate voting and I tried using test from server page but this error came

#

Well it's working fine when someone votes but I am exhausted my vote for day and I wanna test , what should I do ?

lucid briar
#

if it doesnt work, then all you can do is wait for it to be fixed unfortunately

thorny basalt
#

I moved my bot to team ownership and now I can't edit the page, is there a solution?

lucid briar
#

are you the owner of the team?

thorny basalt
#

YES

shy carbon
#

I need help, I am trying to edit my bots page but it doesn't seem to change even after I click save

shy carbon
mortal wing
#

oh wait

#

your saying bots page

#

yea known issue

shy carbon
#

yes

#

will it change later?

cobalt sleet
#

This is a known issue. Here are a few things you can try that have been known to work for some people :

  • Clear browser cache and reload.
  • Try using a different browser.
  • Disable browser extensions or use incognito mode.
  • Try with the beta version of the site on/off.
    If none of those solutions work it's a known site issue and will be fixed soon (no ETA, check the pins for more information). Please be patient for a fix and try again soon.
shy carbon
#

ok

#

thanks!

thorny basalt
cobalt sleet
#

See pins. It's a known issue with teams.

thorny basalt
#

me ?

cobalt sleet
#

Yes

sand tinsel
#

It even does this in my phone

daring moth
sand tinsel
#

I did report it

thorny basalt
#

Can I return the ownership of the bot to me?

lucid briar
atomic oasis
#

How do i report a bot that is mass dming people

sand tinsel
#

But in my case there’s not even an error

lucid briar
lucid briar
thorny basalt
ebon cargo
#

hi, a question when can I know if the bot is approved or not

sturdy swan
ebon cargo
#

Ok

#

Thank you

topaz basin
#

i cant edit my bot invite link

#

what do i do?

sturdy swan
#

hello, i have a question i've been waiting for like 3 hours for my discord bot to get approved how long does it usually take to get it approved?

topaz basin
#

these 2 button dont work

sturdy swan
vagrant pilot
barren bay
#

When will api keys work?

dusk forge
#

Reason: Your bot's commands have emojis or gifs that could cause epileptic seizures due to its flashy and flickering nature. Please remove all content of such nature in your commands.

Can i get example for these emojis ?

long ferry
#

|| RainbowHype || is an example

dusk forge
long ferry
#

if your bot was declined for that, it had such gifs/emojis

#

dm the reviewer

sly prism
#

Could someone maybe help me and vote one time for my bot, i want to test my webhook but i have voted in the last 12 hours, just dm me if you can help

long ferry
#

use the test-vote button

copper monolith
topaz basin
#

How do I update the invite link?

sly prism
#

could you maybe vote one time?

long ferry
#

the test vote ones are the best approach if you wish to test them, asking people to vote isn't

#

I highly recommend using test votes instead

sly prism
#

okay sorry

sturdy swan
#

the site is broken

#

cannot save, vote do anything

#

already cleaned cache and other stuffs

cobalt sleet
#

Have you tried another browser?

sturdy swan
#

yes

#

same shit

#

even bot info do not shows up

cobalt sleet
#

Are you using any browser extensions that might be blocking it?

sturdy swan
#

negative

#

even adblock i've tried disabling and did not work

cobalt sleet
#

Ok. It's a known site issue. Please see the pins for more information.

#

There's no fix available.

glacial crater
#

i'm still surprised they haven't fixed it yet

cobalt sleet
#

It'll be fixed soon and it's a small team. Please be patient.

sturdy swan
#

thanks at least for telling about it

thorn valve
#

Hello I Had two bots approved but I got pinged In top.gg In logs and now one of my bots dissapeared from my profile could I know why?

weak elbow
#

can anyone help?

#

i dont understand it

mortal wing
thorn valve
mortal wing
#

No problem

sturdy swan
#

if you have a changing status whats a good amount of time inbetween each change so its not api abuse?

cold gyro
#

Analytics page looks awful in dark mode =/

potent rapids
#

Why im unable to see reviews?

potent rapids
sturdy swan
scenic vortex
#

i have been trying to add my server to top gg but it wont appear when i search it up

languid slate
#

How can I get the premium?

barren bay
#

Why cant i edit my bot?

#

Im trying to get my api key

thorn topaz
#

Why ?

surreal swift
#

Onswers of bot 797965454144176158 trying to sabotage my bot and leaking information from my application on github

#

Already reported on github and discord.

potent rapids
potent rapids
#

Why i cant see reviews? Halp

grand ravine
#

else there's no way to get secret info about it

potent rapids
#

Meaby he host repl.it and they just got his code

humble eagle
#

I can't access /edit, it redirects me to /analytics

scenic vortex
#

who is in charge of top gg

#

or knows about it

surreal swift
#

There was a mistaken code sent from one of my developers when they pretended to be someone else and then they used the info to try on sabotage me.

humble eagle
humble eagle
scenic vortex
#

ok

surreal swift
#

I already changed all the tokens and informations.

scenic vortex
#

thank you

grand ravine
#

well, then you're safe

potent rapids
#

Why i cant see reviews

surreal swift
#

How did they pass top.gg rules and got accepted with the bot which requires adm role?

surreal swift
#

:/

potent rapids
#

I have perms 8

#

And got approved

surreal swift
#

Okay. I was just wondering, sorry to bother.

dreamy swift
#

How do I edit my bot's profile on Top.gg?

humble eagle
grand ravine
#

requiring would be asking explicitly for it to execute something

surreal swift
grand ravine
#

like "I need admin perm to kick use X"

grand ravine
humble eagle
#

add to url

dreamy swift
surreal swift
weak birch
#

How long does it generally take for your bot to be Reviewed?

humble eagle
#

read pins

weak birch
#

thx

silk yoke
#

Hello, can I get the top.gg . API

grand ravine
#

yes, submit a bot

humble eagle
#

@grand ravine can you edit your bot?

silk yoke
humble eagle
#

I can't. It redirects me to /analytics

grand ravine
potent rapids
#

wHy I cAnT sEe ReViEwS

grand ravine
#

lemme check

silk yoke
grand ravine
#

except that I can't refresh data

#

but that's a minor issue

grand ravine
#

allowing u to use it

silk yoke
grand ravine
#

you can't add a private bot to a public list

#

I mean, you can but you shouldn't

potent rapids
#

am i invisible?

silk yoke
#

Ok, what are the conditions to add it to your site ?

#

@grand ravine ^^

grand ravine
silk yoke
#

Sorry I mean, top,gg

#

Ok

#

Thx pro

#

Sorry for the inconvenience

#

Sorry to bother you, but use Google Translate

grand ravine
potent rapids
grand ravine
#

didn't call you stupid, that's a quickfix list

#

if none worked, it's probably a known issue and being investigated

#

check github issues

potent rapids
#

You can try see reviews on your bot

#

If for you work can you go to mine and send me ss? xD

grand ravine
#

happy?

potent rapids
#

Hm okay

#

So dont work for anyone

grand ravine
#

if none worked, it's probably a known issue and being investigated

sturdy swan
#

One question, how can I get my bot verified

#

And about my markdown description i don't have any idea on it

grand ravine
#

make sure it follows the rules

sturdy swan
#

But my markdown is bad

grand ravine
#

markdown is optional

sturdy swan
#

What rules?

grand ravine
cobalt sleet
#

dbl zendesk bot guidelines

hidden rootBOT
sturdy swan
grand ravine
#

they'll review the bot, not the description

sturdy swan
#

Or u can't submit it

grand ravine
#

as long as your description is not literal spam and junk you're fine

sturdy swan
cobalt sleet
#

We only check descriptions don't mention NSFW, aren't spam or aren't copied from another bot.

sturdy swan
#

i meant this

cobalt sleet
#

It has to describe your bot

#

You don't need to use Markdown or HTML that's optional

sturdy swan
#

but i dont know how to describe it cause i dont know english

grand ravine
#

write in ur own lang

cobalt sleet
#

What language is your bot in?

sturdy swan
#

sometimes english and other japanese

cobalt sleet
#

Write it in Japanese then

sturdy swan
cobalt sleet
#

Yes we'll translate or a reviewer who knows Japanese will review it

sturdy swan
#

thx

#

i tell u when is done and if u want check it out

cobalt sleet
#

Please don't 😅 Just wait for your review

sturdy swan
#

i was waiting aprox 1 month and nothing so it makes me confused

#

if isnt correctly or something

grand ravine
#

you added it today

sturdy swan
#

But i deleted it

cobalt sleet
#

Queue is about 3 days right now but may take up to a week.

sturdy swan
#

Because I copied from other bot

#

That why i did it

#

That why i added new one

cinder flower
#

My edit page for the bot only shows analytics tab?

#

Also, I was enforcing dark mode on my bot's page but now it is magically showing light mode. It's been perfectly fine for the last month with no issues. No changes were made but now the page's CSS is totally messed up. Were there changes?

potent rapids
#

There are soooo much issues

#

Editing dont work, cant see reviews and other things

sturdy swan
#

@cobalt sleet one question

#

About the 100 servers, u need to have the bot in that servers or just with u have is enough?

cobalt sleet
cobalt sleet
cinder flower
cobalt sleet
#

I understand! We deal with that all day every day here 😅 We want it fixed as much as you do.

shrewd glen
#

can I change the id of my bot in top.gg?

#

i lost the one published in top.gg

cobalt sleet
#

No you can't.

#

You have to delete your current bot page and re-apply with your new ID.

cobalt sleet
steady kestrel
#

why is it such a pain to reply to a review on my bot T_T

cobalt sleet
#

Replies to reviews aren't working right now. Please check the pins.

steady kestrel
#

thanks for the quick reply

shrewd glen
#

because my new bot is the same, so i can change the invite link and nothing happend

#

or i think

cobalt sleet
#

Technically you can. But inviting to a different bot is against the rules and you might get banned.

#

So best to re-apply.

shrewd glen
#

oh ok

#

sry

potent rapids
#

Uh i just selected beta as my mode and nothing work

#

Liek nothig

#

Bot description dont show

#

Buttons dont work

#

Tried refreshing

cobalt sleet
#

Clear your cache

shrewd glen
cobalt sleet
#

What's your bot ID?

shrewd glen
#

the new one?

cobalt sleet
#

Yes

shrewd glen
cobalt sleet
#

It's on the site already

shrewd glen
#

oh thx

#

and sry xd

potent rapids
weak elbow
#

-bots

wild stoneBOT
#

tickNo This user has no bots

cobalt sleet
sturdy swan
#

One question how can I change the owners of the bot to other?

weak elbow
sturdy swan
#

Really?

cobalt sleet
#

Not possible right now.

sturdy swan
#

Bruh

cobalt sleet
#

Check the pins relating to teams.

sturdy swan
#

Why it tells invalid-user?

ornate tinsel
#

chatting here until splitgate queue is done

gloomy shell
raven vale
#

-bots

gloomy shell
raven vale
#

Ok

wild stoneBOT
#

tickNo This user has no bots

brave mesa
#

-bots

cobalt sleet
plucky shadow
#

Can someone help me?

cobalt sleet
#

This is a known issue. Here are a few things you can try that have been known to work for some people :

  • Clear browser cache and reload.
  • Try using a different browser.
  • Disable browser extensions or use incognito mode.
  • Try with the beta version of the site on/off.
    If none of those solutions work it's a known site issue and will be fixed soon (no ETA, check the pins for more information). Please be patient for a fix and try again soon.
compact rapids
#

Hey, I currently have a problem in the website i can't editable my server!

long ferry
#

known issue

compact rapids
#

I can't edit .-.

sturdy swan
#

An error has occurred while validating your input:

Forced themes are only enabled for creators who use custom CSS in their detailed description.
#

.-.

ornate junco
sturdy swan
ornate junco
chrome lion
#

https://i.imgur.com/Q7eIxaD.png
My bot was approved a couple months ago, never had an issue until now. For some reason the bot's avatar isnt shown until after you click on view, this happened after I changed the bot's avatar via the discord dev portal

sturdy swan
#

i thougt adding <stlye> would do ut?

ornate junco
compact rapids
ornate junco
sturdy swan
compact rapids
#

Server

chrome lion
sturdy swan
ornate junco
ornate junco
compact rapids
sturdy swan
#

too tired

#

ty

ornate junco
#

you have to put in url bar

compact rapids
ornate junco
#

copy it again

compact rapids
#

Yea, it's worked now

sand tinsel
#

I wonder when they gonna fix the buttons

cobalt sleet
#

Wrong server. This is top.gg support.

versed kiln
#

Yess

#

Someone help my pls

sharp narwhal
versed kiln
#

I know

#

and a general question if anyone has had this problem in the past i am a bot developer too but unfortunately i got banned for no reason

sharp narwhal
fierce pilot
#

All of my votes for my own bot are counting as weekend votes, but none of them were on a weekend

sharp narwhal
#

Yes, this channel. You can ask in #general but there is no guarentee anyone will answer you.

cobalt sleet
winged plover
#

i’m trying to change the icon image of my bot with an imgur link but it keeps saying they only accept png and jpeg

sturdy cobalt
#

ofc

sturdy swan
#

@sturdy swan

cobalt sleet
#

That changes your card background by the way, not the bot icon.

ionic lintel
#

I'm trying to update my bot's info but neither the Preview button nor the Save button are working

cobalt sleet
#

This is a known issue. Here are a few things you can try that have been known to work for some people :

  • Clear browser cache and reload.
  • Try using a different browser.
  • Disable browser extensions or use incognito mode.
  • Try with the beta version of the site on/off.
    If none of those solutions work it's a known site issue and will be fixed soon (no ETA, check the pins for more information). Please be patient for a fix and try again soon.
ionic lintel
#

how do you toggle the "beta version of the site"?

#

other solutions didn't work so i'll try that

cobalt sleet
#

Are you using beta now?

ionic lintel
#

doubt, since i don't know where you toggle it

cobalt sleet
#

In the footer of the homepage then

#

To turn it off afterwards it's in the menu at the top of page.

ionic lintel
#

oh i see

#

welp, didn't work either

#

it actually broke more stuff

cobalt sleet
#

Clear cache

zinc oracle
#

-cachecleart

#

-cacheclear

wild stoneBOT
cobalt sleet
#

Thanks woo

#

Refresh the page

sturdy cobalt
#

-help

#

aw

#

hey how long until i can get a review for my bot?

cobalt sleet
sturdy cobalt
#

alright

untold dome
#

suporte br?

sturdy cobalt
#

alright thanks

cobalt sleet
#

Probably a server-side caching thing. Just wait a while and try reloading again later.

burnt drift
#

hey... i can't edit info on my bot... like I type in info that i want to change and then i just click the save button but nothing happens like not even the bar that loads while saving changes to bot

cobalt sleet
#

This is a known issue. Here are a few things you can try that have been known to work for some people :

  • Clear browser cache and reload.
  • Try using a different browser.
  • Disable browser extensions or use incognito mode.
  • Try with the beta version of the site on/off.
    If none of those solutions work it's a known site issue and will be fixed soon (no ETA, check the pins for more information). Please be patient for a fix and try again soon.
vapid quest
burnt drift
#

/api/client/entities/834409783502438480

#

like i found this in source code

night epoch
#

hello what does this vote credit do

real laurel
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
#

Hi, I'm the creator of Zawix and I wanted to ask you if it was possible to delete (zawix) and replace it with (zawixbot) because my sister deleted the bot... its will no longer reproduce sorry.. !

humble eagle
#

@limpid shadow I can't edit my bot. It redirects me to /analytics and:

nocturne sequoia
#

why does it say "No reviews here yet!" when there are 6 reviews under my bot?

steady horizon
#

btw, how i delete my bot at top.gg?

#

nvm i get it

sand tinsel
mystic helm
#

Question, can a recently new bot be brought to top.gg? So it is not on any server

gloomy shell
#

we do not have a server requirement

#

it can be in 0 servers

mystic helm
misty rivet
#

why cant i see stuff like webhooks

sturdy swan
#

is there a way you can temporarily make your top.gg bot private for a bit?

sturdy swan
#

Ah, okay. Thanks.

misty rivet
#

np

sturdy swan
#

site down?

#

uh same over here wtf

#

Error 502 Ray ID: 67acb4727b580f1a • 2021-08-07 01:24:23 UTC
Bad gateway
You
Browser
Working
Dallas
Cloudflare
Working
top.gg
Host
Error

compact nebula
sturdy swan
#

aww mane

#

lol

sharp bolt
#

how come when i paste a png imgur link it says only png and jpegs can be used?

gloomy shell
#

put .png at the end

sharp bolt
gloomy shell
#

oh its cause its an album link

#

the /a/ is an album link

#

you need the direct image link

sharp bolt
#

oh how do i do that?

#

nvm

#

foudn it

gloomy shell
sharp bolt
#

also how long does it take for top.gg to start showing server info?

wild stoneBOT
#

@sharp bolt

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

brave mesa
#

how long does it take for a bot to be approved or declined?

twilit gust
#

Personally I've had issues with grammarly on sites with dynamic forms

#

Not sure if that's why, but couldn't hurt disabling it

limpid shadow
limpid shadow
#

Could you scroll down to show me where the validation errors are?

swift pumice
#

who is eri btw..

humble eagle
limpid shadow
#

Hm.. Ok good to know

tiny sand
#

I just joined

limpid shadow
#

It's most likely a serialization error from back -> frontend then

#

I'll deploy a fix later today

sturdy swan
#

Lmao dose anyone dose tiktok for a small breather from coding??

#

Hi, My bot has 11 commands bcoz it's currently under maintenance and a neat Help Command
So if I add my bot in top.gg now
Will it get approved?

mortal wing
sturdy swan
#

it requres a help command and working commands-

mortal wing
#

But that doesn't mean you will get accepted.

sturdy swan
#

oop-

sturdy swan
mortal wing
sturdy swan
#

Ok

sturdy swan
sturdy swan
#

Ok

sturdy swan
mortal wing
#

Amazing.

#

So that does ensure your bot gets accepted

sturdy swan
#

Letme create good description for my bot

rough parrot
#

One message removed from a suspended account.

#

One message removed from a suspended account.

cyan palm
rough parrot
hybrid sigil
#

yo..

#

what happened to this PIC??

#

wat is the ratio?

#

the size?

#

it wasnt mentioned

sturdy swan
#

buttons are mad broken still. Been like this for 4 days now. Bot lookin like poop

mortal wing
#

known

hybrid sigil
mortal wing
#

can you not scale

#

just scale it yourself

hybrid sigil
mortal wing
hybrid sigil
hybrid sigil
hollow igloo
#

huh

#

Well it looks like only top.gg staff can help

dim garnet
violet tapir
#

Try reloading I guess

jolly bane
#

hello]

#

do you get promotion for your bot when you boost this server ?

sturdy swan
#

no

jolly bane
#

ok

wide spade
#

the save button is not working

#

i tried reloading and stuff but it didnot

#

@cyan flint

ruby kettle
#

hi

wide spade
#

@cyan palm

mortal wing
#

stop pinging

#

staff

wide spade
#

fix it im sure wihtout css my bot will be declined becz of not a good descriptio

mortal wing
#

its not gonna do shit

sturdy swan
#

@tranquil yacht

mortal wing
#

dm them

#

about your decline

sturdy swan
#

Ok thanks

#

Can I apply again after fixing @mortal wing

delicate grail
#

I need someone to review my bot

mortal wing
#

and your bot has been dexlined like 5 times

sharp kettle
mortal wing
delicate grail
mortal wing
#

its be declined 5 times for the same reason

wide spade
sturdy swan
#

Now it will definitely work

sharp kettle
#

@wide spade why was your bot being denied?

wide spade
#

becz im unable to improve its description using css

mortal wing
sharp kettle
#

show me the denial reason

mortal wing
#

the bot posted it 6 times

hybrid sigil
mortal wing
hybrid sigil
cyan palm
ruby kettle
#

hm

hybrid sigil
#

pls help

ruby kettle
#

You test it out

wide spade
ruby kettle
#

why are you not able to style it?

mortal wing
wide spade
#

buttons didnot work

void fulcrum
#

when a bot is tested, will it be given send/view channel permissions

cyan palm
#

Just don't worry about getting declined because of not good looking description for now, you can edit it later after the fix. Also it might be cache issue, it's better if you check your bot page few hours later

cyan palm
#

Yes

sturdy swan
void fulcrum
sturdy swan
# mortal wing yea

I'd my bot needs admin permission will the tester give that perm to it or ... ??

sturdy swan
cyan palm
#

Just require what it really needs

sturdy swan
void fulcrum
#

what permissions are the bot given during the testing process

cyan palm
#

We invite the bots with 0 permission, though they still have basic perms like send/read messages

sturdy swan
#

I tried submitting my bot again because it got declined before i'm doing the detailed description and I did 311 characters when the minimum is 300 but it's still not letting me submit it?

void fulcrum
cyan palm
cyan palm
sturdy swan
#

You will not give channel overides send msg perm ?

#

please help

sturdy swan
#

Hm now my bot will definitely work

#

I tried submitting my bot again because it got declined before i'm doing the detailed description and I did 311 characters when the minimum is 300 but it's still not letting me submit it?

#

spaces dont count

#

oh

twilit gust
#

Ah

sturdy swan
#

still if i delete the spaces its still 311 characters

twilit gust
#

omg lmao I thought I was in a different server like an idiot

#

Thanks reis

past seal
#

how long does verification take

#

approval*

sturdy swan
#

reis still it dosent let me submit

ebon cargo
#

hi, i uploaded my bot back

dim garnet
#

I can't edit my bot, it's not saving the changes, and I can't see the preview

sturdy swan
#

my description is 311 characters and it says its to short.

sturdy swan
#

btw use markdown / html because the text wont be like that when you submit it

sturdy swan
sturdy swan
#

reis i just started learning how to make discord bots

#

so idk what u mean

sturdy swan
#

known issue

dim garnet
#

why are long and short description optional?

sturdy swan
#

reis

#

the page wasnt found

sturdy swan
#

works

#

you want me to just change to font?

dim garnet
#

I can't edit my bot, it's not saving the changes, and I can't see the preview

sturdy swan
#

im not gonna do html formatting

dim garnet
sturdy swan
#

ohk

sturdy swan
#

reis do you know whats wrong with character limit thing or is it that only staff can fix or am i doing something wrong?

#

try to add more stuff (like what does your bot do, what are the commands and what they do etc.)

#

I did commands

limpid shadow
#

I thought I resolved this, because they aren't optional :P

sturdy swan
#

thanks reis

#

it worked now

dim garnet
#

and you can't save the edits

sturdy swan
#

btw veld just noticed that your bot that didnt got approved on beta mode doesnt show up

sturdy swan
#

(on user page)

dim garnet
#

here it's all right

limpid shadow