support

[faint goblet]

push put pull

[cobalt sleet]

#general please

[mortal wing]

Or they can just click on a button

[faint goblet]

i dont have it

[mortal wing]

skill issue

anyways #general

[faint goblet]

and all buttons both with these at bottom is broken at me =p

[cobalt sleet]

We know. I told you. There's nothing we can do. Be patient.

[faint goblet]

and ok. bot with delete messages which arent mentioned in description. ok

(cause i just pushed update to main)

[cobalt sleet]

I don't know why but I get a feeling your users can wait for your top.gg page to be updated.

[faint goblet]

yea but im one of these perfectionsts =p

[cobalt sleet]

Then stop pretending to be a hacker on a public server. It's not a good look and doesn't inspire confidence.

#general for further discussion

This is support

[faint goblet]

ik. so gimme time to hack and not type with me =p

[sturdy swan]

how come i cant edit my top.gg bot page

[faint goblet]

same

and there is no toggle

😉

[sturdy swan]

i cant even save it

[jagged narwhal]

when am I supposed to know whether my bot got declined or not? ;/

[sturdy swan]

you will get a message

[jagged narwhal]

yea that's what I would assume but

[sturdy swan]

it takes 2 weeks

or 1

[jagged narwhal]

I'm kinda confused of when I get the msg

ohh

well

[leaden basin]

there is a review queue thats first in first out

[faint goblet]

im gonna work around this but im sure you couldnt repeat steps...

[mortal wing]

@jagged narwhal your bot got reviewed

and acccepted

[jagged narwhal]

WAIT WAT

[cobalt sleet]

You get a DM from @hidden root and a ping in #logs or #mod-logs depending on whether it's approved or not. Queue time is realistically 48h max right now.

[cobalt sleet]

Your name is green. Yeah.

[mortal wing]

hence why you have the "Bot Developer"

role

[cobalt sleet]

Oh it's me 😂

[jagged narwhal]

oh my-

[cobalt sleet]

You're welcome

[jagged narwhal]

well taht makes sence

[mortal wing]

mac is very pog

[faint goblet]

linux beter

[cobalt sleet]

when the joke goes over your head

[faint goblet]

ye xd

[sturdy swan]

is top.gg broken or wsp. it wont let me save anything

[faint goblet]

same

they wont fix it. do it by urself. like me (which now use remote ssh on their server =p)

[cobalt sleet]

Known issue. See pins and be patient for a fix. There is no ETA for a fix on this issue (could be days, weeks or months). The team is working to fix it. When it's fixed it'll be removed from the pins here. Just come back and check periodically or keep an eye on #site-status for updates.

Or try a different browser, beta on and off.

[faint goblet]

was tryin (maybe without browsers)

[sturdy swan]

okok

[faint goblet]

for the now only this broken at me : ssh 104.16.174.56 ls -l /

[sturdy swan]

if you apply for top.gg will you get paid or no

[cobalt sleet]

Paid jobs are in #434058442764714002

[mortal wing]

bot reviewer?

[mortal wing]

^^^

and there goes my wifi

[sturdy swan]

yea

or other things

[mortal wing]

nope

[sturdy swan]

anything

[cobalt sleet]

Bot reviewers, moderators and CMs are volunteers.

[mortal wing]

as Mac said

[lapis charm]

dm advertising -> 637997605091016734

[mortal wing]

#434058442764714002 are hiring members

and its paid

and full time

[sturdy swan]

whats the age limit

[faint goblet]

same as discord

[cobalt sleet]

@cyan flint

[mortal wing]

for Teams 18+

for bot reviewer 13+

[cyan flint]

stinky

[sturdy swan]

how long does it take to get a message back about the bot reviewer

[mighty hinge]

How long does it take for the bot to accept?

[mortal wing]

when they need bot reivewers

[cyan flint]

we look for new ones whenever its needed, cant say for certain

[cyan flint]

-upto

[wild stone]

@mighty hinge

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[mortal wing]

and I'm pretty sure they won't be hiring bot reviewers rn

[sturdy swan]

oh okok

[mighty hinge]

tnx

[mortal wing]

since their are only 100 bots inthe queue

[sturdy swan]

Why my bot not verified to top.gg
?

[balmy lynx]

mine too

idk

[shrewd trail]

Why was my project deleted?

[kind eagle]

now that's a good question

[cobalt sleet]

It hasn't been reviewed yet. Please be patient.

[mortal wing]

because its been 8 hours

[balmy lynx]

k

[mortal wing]

it takes over a day

[mortal wing]

beacuse it was declined

because*

[balmy lynx]

i submited 2 days ago

[cobalt sleet]

Yours was declined #mod-logs message

[mortal wing]

you have not

[balmy lynx]

i did

[balmy lynx]

why

[cobalt sleet]

It went offline during testing

[sturdy swan]

I didn't understand.

[balmy lynx]

waht

no

[mortal wing]

how is this 2 days

[balmy lynx]

its online now

[mortal wing]

i hate my laptop being stuck on american time

[balmy lynx]

?

can u test now

[mortal wing]

they werent talking to you

[balmy lynx]

?

[mortal wing]

no

you can be patient

[balmy lynx]

oh

[shrewd trail]

bot me with the same source code as someone else, but what is it that other people get me rejected?

[balmy lynx]

then when

[balmy lynx]

k

[mortal wing]

what?

[cobalt sleet]

If it's not online during testing we can't test it. Something must have crashed the bot. Contact your reviewer for more info.

[balmy lynx]

ok

[mortal wing]

their bot hasnt been declined

noo

omg

Mac was talking to @shrewd trail

beluga your fine

your still in the queue

[kind eagle]

You have to wait like a normal person again
(that means upto a week)

[balmy lynx]

hmm

[mortal wing]

holy shit, they werent talkign to you

[balmy lynx]

ok

[mortal wing]

listen to me

goddamn

[cobalt sleet]

Yeah my bad. Obviously didn't copy ID lol

[balmy lynx]

ok

ok

me shhhh

[mortal wing]

your in the queue your fine

yes

[cobalt sleet]

^^

[shrewd trail]

oh here i found the reason

[mortal wing]

Yea it was offline

[cobalt sleet]

Yeah I pinged the wrong person.

[mortal wing]

during the review

[shrewd trail]

yes i forgot

let me re-upload

[sturdy swan]

?¿ my bot is ProMag bot ? He is verify ?

[mortal wing]

No

[sturdy swan]

Why ?

[mortal wing]

Because its been only 8 hours

it can take a day or longer

[sturdy swan]

Ok

[flint panther]

a bot will send a private message to me when my site is approved is that it?

[kind eagle]

they'll never understand the pain of waiting 8 weeks in queue

[long ferry]

@hidden root will do so, yes

[hushed quail]

@quartz willow I don't know where I can report it best, but I can't reply to reviews. It's loading for some time and then does nothing
mentioning you because you are not-dnd and highest

[kind eagle]

you'll also get a ping in #logs or #mod-logs

[mortal wing]

fr

[cobalt sleet]

Known issue. Listed on Github.

[mortal wing]

And get a role

[kind eagle]

name go green

[balmy lynx]

um is all the bot aded to a different server for testing

[hushed quail]

thanks. Anything to do about it for me for now? Or is it just impossible to reply rn?

[flint panther]

I'm sorry, I don't understand, it's just that I'm Brazilian and I don't understand very English

[kind eagle]

impossible

[hushed quail]

okay awesome lol
thanks

[cobalt sleet]

Yes it's invited to one of our testing servers

[balmy lynx]

oh

[quartz willow]

you can subscribe to the github issue and we'll close it when it's fixed

so you get notified

should be this week

[kind eagle]

you get ping
ping like this one
and get a notification

[candid prism]

How to re submit a bot after issue is fixed?

[cobalt sleet]

https://top.gg/bot/new

[candid prism]

Oh okay

[kind eagle]

the same way as before

[flint panther]

Okay okay

[balmy lynx]

umm as i know ur bot have to be atleast in 75 server to get verified?

[cobalt sleet]

By Discord yes

[balmy lynx]

hmmm

[radiant pelican]

I am having some struggles replying to reviews on my phone, it just shows a red loading bar at the top which goes for a while, and then when it's done nothing happens

[candid prism]

How do you collect user emails using auth02?

[kind eagle]

if you don't work at Discord
or else you can have your bot verified in one server
even get a badge for your bot

[grand ravine]

you don't

at least not with discord oauth

[kind eagle]

wrong channel

[kind eagle]

wait you can

[cobalt sleet]

You can using the email scope

[mortal wing]

e

[balmy lynx]

wow

[mortal wing]

What do you mean?

[kind eagle]

I'm talking about DBug

[mortal wing]

oh, that wasn't what the guy was talking about

[kind eagle]

send http request to https://discordapp.com/api/users/@me
with header Authorization: Bearer ${ACCESS_TOKEN}
If your access token allows email then you'll also get the email in the response

[cobalt sleet]

#development they asked there already

[kind eagle]

I was joking with him °°°

[mortal wing]

oh?

[kind eagle]

OOps

[unborn bone]

:/

[balmy lynx]

if u got a verified bot then u got the early bot devoloper batch right?

[cobalt sleet]

Not anymore.

[balmy lynx]

why

[cobalt sleet]

That ended months ago

[grand ravine]

almost an year ago

[cobalt sleet]

People were making bots just to get the badge

[balmy lynx]

so no more batch from now i mean early devoloper

[cobalt sleet]

No

[mortal wing]

no

[balmy lynx]

bruh

XD

so akio guy he has this plubin bot so i went to see it its a verified one so i saw that he doesent have a devoloprer batch XD

[mortal wing]

#general

please

[cobalt sleet]

This is support

[mortal wing]

we have told you this at least 5 times

[balmy lynx]

ok

and how do u get taht devoloper role in this server?

[long ferry]

by getting a bot approved

[balmy lynx]

oh

that mean approved by top.gg

?

[mortal wing]

yea

[balmy lynx]

ok

[soft bronze]

how to add bckground image in top.gg

[balmy lynx]

so can i get a estimate when my bot is going to be tested

?

[cobalt sleet]

Upload to imgur.com and put the image url there

[shrewd trail]

and that. Everyone please test it again for me. I went to the server to run the error code

[mortal wing]

Dude

[soft bronze]

The site does not accept it

[mortal wing]

please listen

it takes over a day

[balmy lynx]

ok

ok

[cobalt sleet]

Currently queue time is about 48h.

[balmy lynx]

ok

ok

[soft bronze]

ok

[cobalt sleet]

You have to wait like everyone else.

[soft bronze]

@cobalt sleet I do not understand

[cobalt sleet]

What background image are you talking about exactly? Where on the site?

[soft bronze]

Background URL
optional
Give your page some sparkles with your own background. Only PNG and JPEG are currently supported.

[sturdy swan]

how do you add a image to display your commands and stuff on top.gg

[cobalt sleet]

Yeah upload a JPG or PNG file to imgur and copy the image url (not page url) and paste it into that section of the edit page.

[cobalt sleet]

What do you mean?

How to add images to your bot description?

[sturdy swan]

yea

[cobalt sleet]

HTML img elements

[soft bronze]

ok

[sturdy swan]

i have to make a html? or just upload photos

[cobalt sleet]

You have to host the images somewhere yeah

You can't upload images to top.gg

Use imgur.com

[sturdy swan]

okok ty

[soft bronze]

@cobalt sleet Thanks, it worked

[foggy plank]

hi, i am not sure if this is the appropriate place to ask about server list but i'm having major issues with it;

• reviews are hit and miss in their submission
• i can't like any reviews (internal server error)
• i can't reply to reviews (504 gateway timeout)

[cobalt sleet]

All listed on github issues. You can subscribe to notifications there for when it gets fixed.

[foggy plank]

oh

i didnt see it when i searched

maybe github search is erroring too

[cobalt sleet]

Reviews might be fixed soon.

[sturdy swan]

@cobalt sleet is there a video that i can watch about the image. Im a bit confused

[cobalt sleet]

Ask in #development or Google how to use HTML img elements.

[sturdy swan]

whats that code for

[cobalt sleet]

It's markdown

Depends whether you're using markdown or HTML on your page

Ew

Not at the same time

[grand ravine]

<h1>## [What do you mean with "not at the same time"?](https://google.com)</h1>

[elfin sand]

I requested but nothing happens..

[long ferry]

you need to wait after requesting

[kind eagle]

oi rishi
just wait

[sturdy swan]

a

[elfin sand]

Ohk..

[lethal cedar]

DM Ads. UserID: 720847845871058975

[long ferry]

-b 720847845871058975

[wild stone]

Banned 𝑆.𝑛.𝑜.𝑤.𝑦#8724 (@plucky stump)

[long ferry]

yup thanks

[lethal cedar]

thanks

[livid frost]

-help

[kind eagle]

#commands

[sturdy swan]

They can inspect element

[kind eagle]

You have to wait

For some time

Like upto a week

[livid frost]

Okay, thanks!

[kind eagle]

Normally takes a few say

*day

[long ferry]

I'm aware, that's why we require multiple reports

[kind eagle]

1 day currently

[long ferry]

That one wasn't the first one

[sturdy swan]

Alr

I need help btw @long ferry

I reset data of my bot and now I can’t see when I search my bot in the search tab

[long ferry]

Read pins

[sturdy swan]

why he needa advertise. Doesn't he already have enough members

[livid frost]

Wait

You have to wait

[tepid raven]

ok

[dull zenith]

Hi

I can't make new Tags

[short parrot]

how do we add server count

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[dull zenith]

Is this a known issue?

[long ferry]

known issue

[dull zenith]

oh

[sturdy walrus]

Hi

[stark robin]

why is the ad change to a old when i login in

[dull zenith]

Also just personal opinion but I think the previous top.gg theme was better.

[prime lintel]

Is their a way to edit your bot request while it's still in Approval Queue?

[long ferry]

just edit it normally

[prime lintel]

I'm trying to re-do the Invite link.

It's proper but I fixed some of the permissions.

After reading through #mod-logs from other declines to see what might get declined.

[sturdy walrus]

Whats up?

[sharp bolt]

quick question:
how long does it take for bot info to update on search after its updated on its profile page?

[nova jetty]

1 day? Staff correct me if i am wrong.

[cobalt sleet]

Probably about a day or so

[cobalt sleet]

Your bot gets invited to the verification center and tested with 0 permissions anyway.

As long as it doesn't say it needs admin permissions when you try to kick a member or something it's ok.

[tawny ingot]

What about if the user needs admin perms to change its perfix or smth

[cobalt sleet]

That's ok

As long as the bot doesn't

[solemn wharf]

Still can't change owners in my bot

[long ferry]

you need to use custom css in order to force themes

if you do not use any, dont force themes

[solemn wharf]

😐

[long ferry]

you can't since a long time ago

you can only create teams and move your bot to it

br applications?

[solemn wharf]

I did that, but cant change owners

[long ferry]

yeah can take a bit

[long ferry]

they will still show up, but dont have perms

[solemn wharf]

Can someone from staff can do it

I want to make a request for it

[long ferry]

technically yes

but again we cant remove other owners and wont do so if we could

as owners will eventually be removed and teams used for it

[solemn wharf]

Oh, i can add more than 4 owners with css then lolol

[long ferry]

nah, not actually possible

[solemn wharf]

Oops

Yea, visually fine

How do i do that

[cobalt sleet]

CSS

[solemn wharf]

Umm... Not a web dev actually

[cobalt sleet]

Inspect element to see what classes you need to hide

#development for more help

[solemn wharf]

Alright

[sturdy swan]

whys the save button not working. Are ppl on it or they dont know about it

[queen veldt]

Hello, Could someone let me know, how long does it take for the bot to enter top.gg?

[sturdy swan]

1 or 2 weeks

[queen veldt]

Ow, ok

[proud skiff]

creator of a bot called stream sound, I had to create another account because my cell phone was screwed up and I cannot access my main account, I would like to place this account as a developer of my other bot

[wise mural]

How can I put embed in the description part?

[long ferry]

are you able to prove you own the bot?

[hushed quail]

Late reply, but thanks
Will check it later this week

[proud skiff]

I host it in visual code, I have the bot on my computer

[analog lichen]

mine too

[proud skiff]

You can also send me a confirmation message to my email

[long ferry]

If you're able to do something like an eval on your bot to send a direct-message, dm a mod

am not available though rn

[proud skiff]

rn?

[long ferry]

right now

[proud skiff]

How can I recover the property?

what kind of proof can I give

[grand ravine]

If you're able to do something like an eval on your bot to send a direct-message, dm a mod

make the bot dm a mod

[proud skiff]

do I have to enter the bot?

[long ferry]

you need to be able to prove you own the bot such as running an eval

[proud skiff]

I don't know what they mean by running an evaluation

someone here knows how to speak spanish

[grand ravine]

did you code your bot?

[proud skiff]

yes

[grand ravine]

then, add a code to it to make it send a message in Hope's DMs

[proud skiff]

I don't know how to do that, I'm new to making bots and that.

But the email of my lost account I still have it, only that I cannot access it due to the two-step authentication

[grand ravine]

is the bot in many servers already?

else you could just create a new bot since yours isn't added to top.gg yet

[proud skiff]

only in more than 200 it is a lot for me but for many other developers it is little

[proud skiff]

If it is added in top.gg That is the issue

[fast condor]

730046917165187162

[lucid briar]

ty

[fast condor]

you're welcome

[long ferry]

If you're unable to prove you own the bot then we cannot help

[proud skiff]

What kind of proof can I send?

[long ferry]

Being able to do an eval

Running code on your bot prove you have access to that bot

[proud skiff]

how do I do that

[grand ravine]

it isn't yet

[proud skiff]

oh i have a idea

wait

look

[proud skiff]

Elprox is the other developer

[grand ravine]

well, the info command has the dev ids

that helps

ig, right mods?

[proud skiff]

ig?

[lucid briar]

yea that would be enough if you put your discord id in the info command

[proud skiff]

bro look

is mi id

to the right of my name

852685404371943444

Is the evidence I have submitted sufficient?

[grand ravine]

store the id in the database

not support topic tho

[outer spoke]

When i try add my server to the top.gg site it says to add the bot and do the steps but i did all of that but idk wat to do after that

[grand ravine]

after you select a server and press add, the bot will be on your server

[outer spoke]

no it is in my server the DSL bot

im trying to do the !d bump thing

[grand ravine]

you're mixing things ig

!d is disboard bot's bump

not dsl's

[outer spoke]

so i was doing the wrong thing -.-

brrrrr

wasted my time doing the long description as well

[spiral olive]

hi, two questions if you dont mind:

1. for whatever reason, the avatar of Ref-bot (my bot) is not appearing on the bot's page...just has text saying "Ref-bot's avatar". i dont see anywhere that i can upload an avatar, so how do i go about fixing it?
2. is there any way to figure out what users have voted for my bot and how many times they did?

[proud skiff]

are you there? send the proofs

[lucid briar]

i thought hope was dealing with this

[proud skiff]

put my name with my id in the bot's help command

hi?

[cobalt sleet]

1. click "refresh data".
2. #topgg-api

[spiral olive]

Refresh Data did not work, unfortunately. And thanks, I'll check out #topgg-api

[cobalt sleet]

Have you tried clearing your cache and/or trying a different browser?

[spiral olive]

that did it. thanks.

[proud skiff]

Hello, I would like you to place my account as the original creator of stream sound since I cannot access the main account because my cell phone broke and I had the 2fa security mode

in the help command put my username with my id to confirm that I am the legitimate creator

[cobalt sleet]

You'll have to prove your ID using an eval command to DM a mod. Hope already replied to you.

[long ferry]

@proud skiff just dm me

[ornate tinsel]

Lol

Just use something like

display: block

Wont change anything

[upper garden]

Hey,
when I trying to add my server in top.gg
It showing "your form contains some validation error"
What to do?

Please help

@long ferry

[long ferry]

Check your fields

[upper garden]

Sorry for ping

Really sorry.
Can you please help

[long ferry]

Check your fields

[sudden spoke]

Can one revert back to the old top.gg?

Before the update.

[upper garden]

Fields?

[long ferry]

edit fields

[brisk thicket]

I have a question, why the photo of my bot does not appear in the page, change the photo of the bot and it no longer appears on the page

[upper garden]

Explain please

[long ferry]

Fields are the stuff you type stuff in

Like your description etc

[long ferry]

press refresh data

[sudden spoke]

Women please, update us

[brisk thicket]

Let's see

Wait for me

[upper garden]

I did everything

Is there any banned words?

[long ferry]

np

no

check for marked fields

[brisk thicket]

@long ferry Well, it's already fixed, thanks

Another question, if I don't know English, can I be a bot checker?

Reviewer

[cobalt sleet]

If you apply and get accepted for an interview, you'll be expected to do the interview in a voice call in English with a CM.

[long ferry]

Yeah unfortunately english knowledge to an acceptable extent is required

[cobalt sleet]

So some level of English is required.

[long ferry]

As top.gg is international and speaking english is pretty important

[brisk thicket]

:(

I only know how to speak written English hahahaha

Well thank you, one more thing to study English

[sturdy swan]

the save button still not working. Is it gonna be fixed or wsp

[grand ravine]

wsp

[cobalt sleet]

Didn't you message about this earlier today? Expect it to take a few weeks.

[sturdy swan]

yes i did. Sorry for double asking. Im just trying to edit my bot page

[raw panther]

Yo, I have problems with sharing my server, it says I need to enable widgets but I already did it but it won't save

[tacit zodiac]

Make sure that you have our bot (DSL) in your server and have given it create invite permissions

[summer dagger]

I can't add a background from imgur

[raw panther]

How do I check the permissions?

It's in the server, but I'm not sure if he has those permissions

[sturdy swan]

you go to roles

[cobalt sleet]

Your file is JPEG format not JPG. Convert your file and try again.

[raw panther]

Yes, it is enabled

[sturdy swan]

then your set

[raw panther]

But it says I can't save

Everything is filled

But the invitation, and Idk why

[long ferry]

bot card background

server card*

not server background

[sudden spoke]

Premium feature perhaps?

[long ferry]

?

[sudden spoke]

In the near future?

[long ferry]

the card background?

or wdym

[sudden spoke]

A server background for your page on top.gg

[long ferry]

you can use html / css to insert one

[sudden spoke]

You’re telling me it’s possible?

[summer dagger]

The file is jpeg

How to convert?

[sudden spoke]

[cobalt sleet]

JPEG and JPG are the same filetype so you might get away with just renaming it in your file browser and re-uploading it to imgur.

[long ferry]

again

you're not changing the server background

that is the card background

[sudden spoke]

[summer dagger]

K

[long ferry]

also, refer to pins if it doesn't save for you

[summer dagger]

K

[summer dagger]

Doesn't work :(

[cobalt sleet]

Are you able to save?

[summer dagger]

Yes it says everything was saved with success

But when i refresh the page, the link disappears

[cobalt sleet]

You know that's the card background right? Not the bot page background

Clear cache?

[summer dagger]

Ik

[summer dagger]

K wait

From chrome?

[cobalt sleet]

Whatever browser you're using

[long ferry]

also, refer to pins if it doesn't save for you

[summer dagger]

K

[summer dagger]

Wdym

[long ferry]

read the pins

[summer dagger]

To turn off the pings?

Aaa

Pins

Not pings

[long ferry]

[summer dagger]

Lol

Kk

[cobalt sleet]

If it doesn't work after that it's a known issue. You'll just have to wait for a fix.

[summer dagger]

Still doesn't work

Btw i found many bugs

For example the servers reviews doesn't appear

And the card background thing

[cobalt sleet]

Yeah those are known issues.

[surreal swift]

Hey, before I do something that might be against the rules,
I give users coins in echange for a monthly prize of #1 gift card
4x coins /daily - 24h 1x coins /work - 6h
and was going to add 2x coin for each vote on top.gg.. is that something I shouldn't do?

[neon flare]

pls watch out for this person. they spammed my server with ads

ofc my mod bot was offline at the perfect time

[sturdy swan]

How long does it take for your bot to get approved

[neon flare]

about 2 weeks

check pinned

[sturdy swan]

Oh ok

[long ferry]

what we deal with daily

[neon flare]

im sure

its such a waste of time for the bot doing that because they know they're getting banned

[minor crow]

not really

if they keep coming it means it must be working

some children must be getting fooled

[neon flare]

so sad

[cobalt sleet]

dbl zendesk voting guidelines

[hidden root]

Top.gg Support

Guidelines
Voting Guidelines

[wise mural]

Does anyone know why I get this when I try to change the description of my bot

[cobalt sleet]

One of your fields isn't filled out correctly. Maybe your long description isn't 300 characters long?

[wise mural]

Los is changed to shorter

I want to put them like the one from CactusFire but it won't let me make it shorter

[grand ravine]

known dude around here

[neon flare]

oh gosh really?

damn

[grand ravine]

ye

[nova jetty]

Fuck

[void fulcrum]

when a bot gets tested, what default permissions are given

[sudden spoke]

Six hours later, and my server page hasn’t updated

[raw acorn]

maybe clear cache

try on windows ctrl f5

[sudden spoke]

That’s not the problem

[raw acorn]

o

idk then

[sudden spoke]

Nine moderators, and not enough intel

Professionalism on discord?

Nah

[long ferry]

As most of us have previously told you, this might be related to caching or one of the site issues mentioned on the pinned messages

We as moderators cannot do much either regarding that as we do not work on the site ourselves

[void fulcrum]

^^

[real laurel]

Just enough to do basic functions, such as read/write messages

@sudden spoke If you'd like to file a formal complaint about staff procedures here at Top.gg, you are free to contact one of our higher-ups, such as a Community Manager or our new CEO, kristin.

Otherwise, it'd be appreciated if you could hold back such comments as all we're trying to do is help people.

[sudden spoke]

How often are you given an insight on how thing’s are going?

[humble eagle]

none, permissions=0

[real laurel]

That's not something that I can easily answer without explicit permission. All I can say is that when updates, fixes, etc., are ready to be pushed out, it'll either be announced in #site-status or the pinned messages here in #support will be updated.

Please remember that there's a major difference in the levels of permissions staff here have. Bot Reviewers to Community Managers have varying levels of authority, but in the end are all volunteer staff, meanwhile members in the Team role are employees.

[sudden spoke]

That explains a lot.

[real laurel]

As for your issue regarding server pages not updating, could you elaborate a bit more on the issue

Like, what's not updating, what browser are you using, etc.

[sudden spoke]

My server page; six hours ago, I decided to make an updated look, and it hasn’t updated, and not to mention, it’s on a featured spot

[real laurel]

https://top.gg/servers/829443440717725706 This one?

[sudden spoke]

Would you look at that

It finally updated

[deft glen]

I'll assume you meant six hours ago...

[cosmic reef]

how can i add my bot to your website

[real laurel]

https://top.gg/bot/new

[cosmic reef]

thanks

[sudden spoke]

Yes, yes

[real laurel]

Assuming this isn't fixed already, you should probably just wait a couple of minutes and try again. The website is working fine for me right now, so it might just be on your end.

[cosmic reef]

What does it mean?

[real laurel]

When/where do you get this error?

[cosmic reef]

from the site

[real laurel]

Yes I get that, but doing what

[cosmic reef]

Teach me what this means

[raven panther]

https://lmgtfy.app/?q=HTTP+403

[cobalt sleet]

What page are you getting this error on?

[cosmic reef]

My bot

[raven panther]

Are you signed in?

And is your bot approved?

[cosmic reef]

Yes

#logs message

Now I add my bot

[cobalt sleet]

Your bot was added 8 minutes ago. Not approved yet.

[silent flax]

When i try to edit my server info, it wont save. i click save and nothing happens. if i reload the page, all the text boxes are blank

[ornate tinsel]

hey does anyone know if it is possible to make a team with multiple people on it

[raven panther]

You need to wait some time xD

[cobalt sleet]

This is a known issue. Here are a few things you can try that have been known to work for some people :

• Clear browser cache and reload.
• Try using a different browser.
• Disable browser extensions or use incognito mode.
• Try with the beta version of the site on/off.
  If none of those solutions work it's a known site issue and will be fixed soon (no ETA, check the pins for more information). Please be patient for a fix and try again soon.

[ornate tinsel]

I want a team with me and my friend :/

[cobalt sleet]

Please check the pins here.

[cosmic reef]

If I go to the bot page, it shows me an error

[ornate tinsel]

I see

[cobalt sleet]

Wrong server. Please click "Discord" on the bot page sidebar.

[ornate tinsel]

How do i add a server to top.gg

[cobalt sleet]

https://top.gg/servers/new

[versed silo]

So there is a github repo from youtube for discord bots. Am I allowed to copy it but change the themes and the names and the commands , but provide the public repo to the tutorial repo from the youtube channel?

[cobalt sleet]

When submitting a bot to top.gg?

[versed silo]

yup

[cobalt sleet]

Your version will need to have some commands you made yourself. We don't allow clones.

dbl zendesk bot guidelines

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines

[versed silo]

Alright thx 😄

[cold valley]

Hello 👋
I need some help.

How to remove a creator from top.gg/servers?

[long ferry]

-pins

[wild stone]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[cold valley]

Ok Thanks

But I am not adding bot

I am adding server.

;-; .-.

[long ferry]

Read pins

Fully read them

[cold valley]

mhmm....

[grim cradle]

hi

Does anyone know why the profile image of my bot does not appear on their top.gg page?

[cobalt sleet]

Yeah the same applies to servers

[cobalt sleet]

Click "refresh data"

In the sidebar

[grim cradle]

what a fool I am, thank you very much!

[cobalt sleet]

No problem! 😊

[cold valley]

ohkk

[nocturne sequoia]

hmm

[cosmic reef]

Was Bot accepted?

and why my nick name is name

[sturdy swan]

you just added it today. Wait like a week

or if u get lucky 2 days

[charred gorge]

ur user is not in normal text thats why

or basically. youre font is not the same as discords

[bold spoke]

Are review comments known to not be showing atm?

[charred gorge]

see the font differences

[cosmic reef]

Ok

[cosmic reef]

OK, change my name to T-reix

[bold spoke]

when your name is a different font, we cannot @ you by typing your name out + we can't change it back for you, ask a moderator

[charred gorge]

ok nice

[charred gorge]

after that. contact mods

[sturdy swan]

none of top.gg buttons dont work. I cant even edit nothing

[mortal wing]

known issue

[sturdy swan]

are yall having problems

[mortal wing]

@bold spoke could you dm me your bot

[mortal wing]

eh not me

[sturdy swan]

i cant even edit my bot, and my server

[mortal wing]

I can see all your reviews @bold spoke

try using a different browser

[mortal wing]

known issue

[bold spoke]

chrome, opera gx and safari dont work

just a 502 gateway now

[steep crest]

where do i report a bot

[steep crest]

it dm advertises without permission

[mortal wing]

theres a report button

[steep crest]

ok

[bold spoke]

what browser

edge doesnt work either

[heavy star]

average wait time for results on bots?

[real laurel]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[mortal wing]

opera gx

[bold spoke]

i've tried 4 browsers on two different OS's... what

other bots doesnt show reviews either

[real laurel]

try beta

[steep crest]

it doesnt work

this keeps happening

[mortal wing]

can you show me the link in dms?

[timber radish]

approval took me less than a day

16 hrs around there

and i was approved today so probably similar time for u as well

[cosmic reef]

if member vote to my bot i want bot thanks hem

i want code for command handler

javascript

[mortal wing]

#development , and we don't spoonfeed you can read the docs: https://docs.top.gg

[mint wadi]

🥄

[cold valley]

Hi

Can someone help me setup autoroles?

I tried but cannot

[mortal wing]

#development

[cold valley]

How to work this command?

vt!actions add GIVE ROLE("Voter", "12h")

[grim brook]

How do I get my bot on the certified program?

[zinc oracle]

-wrongserver

[wild stone]

@cold valley

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[zinc oracle]

sorry, didnt see this.
Certified program is deprecated.

[sturdy swan]

How long will it take for my bot to be in top.gg

[zinc oracle]

2-3 days right now.

[sturdy swan]

alright

[grim brook]

Umm

I’m praying for groovy to outbid

I bid this by mistake

Bruh

I meant $50

[zinc oracle]

#auctions-general

👀

[grim brook]

Help

[zinc oracle]

oh then #auctions-support

[sturdy swan]

How to cancel a request for adding bot to top.gg

[grim brook]

Delete bot

[zinc oracle]

on the bots page click "delete"

[sturdy swan]

ok

It is deleted from top.gg only ryt?

[zinc oracle]

yep

[sturdy swan]

ok

[median verge]

my bot is already in 2 servers that is registered in top.gg but its not showing in its profile #commands message

any precious help from the watcher's?

support staff anyone here???

also how do i remove a member from the owner's list of my bot?

bruh none online to help me

[balmy lynx]

is my boy tested

now

[autumn obsidian]

Ofc the one time some decided to review my bot is the only time it was ever offline smh

[faint moat]

When will I know when my bot will be reviewed?

[balmy lynx]

@cobalt sleet is my bot tested

?

@toxic zephyr is my bot tested ?

[autumn obsidian]

You’ll be told when it is.

@winter walrus can you review my bot now. The node I was using was restarting which is why it was offline.

[winter walrus]

You need to re-apply it and wait for the queue

[autumn obsidian]

Smh.

It wasn’t even an hour ago..

[winter walrus]

You need to wait for the queue, please check pins

[autumn obsidian]

And how long is said “queue”

[grim brook]

@idle laurel pls

[winter walrus]

There is no set time for the queue, At the moment it might take upto a week.

[idle laurel]

dw, you'll get outbid, regardless of what i end up doing

because im outbid every week lmfao

there you go

[grim brook]

Ty ty

[cloud star]

could anyone tell me how i should go about to use this to get a link to the bot's avatar? i get this dictionary using

await self.bot.topggpy.get_bot_info(bot_id = bot_id)

[idle laurel]

https://discord.com/developers/docs/reference#image-formatting

[cloud star]

thanks, ill look into it

[grim brook]

u should be happy that the owner of the biggest discord bot just helped u

[idle laurel]

thats untrue

[cloud star]

omg

what bot are you the owner of?

[mortal wing]

wdym "queue"

[median verge]

guess dank memer lol

[mortal wing]

Theres a literal queue you wait through

It isn't randomized

[autumn obsidian]

Yeah

[grim brook]

nope u are

[autumn obsidian]

I asked how long it was

[grim brook]

groovy was featured on discord's tiktok

[grim brook]

groovy

[autumn obsidian]

Meaning how long it’d take

[cloud star]

oooooo

[mortal wing]

takes a day or 2

[cloud star]

thats so awesome!

[grim brook]

ye

[idle laurel]

groovy isnt the biggest bot though 😢

[grim brook]

its in 15 mil servers

[grim brook]

then what is?

i thought groovy is

[mortal wing]

#general

[idle laurel]

rythm is liek 2x as big

😔

[grim brook]

ok sowwy

[grim brook]

groovy > rythm

[cloud star]

^^

[thorny ruin]

@cinder cloud

[edgy flame]

hi aprove my bot fs bot

plz

see

[mortal wing]

be patient

it takes up to 1 day or longer

[edgy flame]

😩

[mortal wing]

people sad about 1 day, our pain was 2 weeks

[alpine mural]

🧐 😢

When I going to check my bot

It's happening

[sudden spoke]

Having two featured spots up at the same time just doesn’t sound ideal

[edgy flame]

approve my bot fast

plz

[mortal wing]

no

they wont

if you keep asking

[edgy flame]

if apporve my bot will get verified??

[mortal wing]

what?

no discord verification is different from top.gg verification

[edgy flame]

if my bot approved my bot will get tick in front of bot

[mortal wing]

no

Discord verification and Top.gg verification is different

as I have said

[edgy flame]

top.gg and dc r differnt

@mortal wing

[mortal wing]

????

[edgy flame]

dircord is differntfrom top.gg

[mortal wing]

yea they are

[random ravine]

Hey i am having some issues with updating the long description on my bot's page one top.gg. anyone know how to fix this

[mortal wing]

No, known bug

[random ravine]

okay no worries. thanks

[balmy lynx]

i am not :)

[sonic flint]

how to remove a creator from a server which ive ownership of

[tribal jasper]

its his server , and i am a creator for no reason

[sonic flint]

yeah

[tribal jasper]

i dont have even manage server permits

[sonic flint]

yes

@tribal jasper was a mod some months ago but now he isnt

so how to fix it?

[tribal jasper]

yea

but in that period i hadnt touched topgg of his server

[sonic flint]

hmm

[cold valley]

What permissions should i give to the bot

[cloud star]

everything other than admin is accepted afaik

[sonic flint]

yeah

and manage roles

[cloud star]

i remember seeing declined messges and the reason said "no bot needs admin"

[cold valley]

oooooooooooooooooooooooooooo

[sonic flint]

for voting rewards

[cold valley]

thx

[sturdy swan]

Hello

I'd appreciate it if my boat was accepted.

@hidden root I'm going to get a message.

Botunu daha dün eklemişsin

1-2 gün sürüyor

He ok

@sturdy swan tamam reis sıkıntı yok .d

[ornate tinsel]

Is there a way I can make these black spaces transparent

[mortal wing]

yea

[ornate tinsel]

How do i do it

[sturdy swan]

👍

[ashen current]

Can you please fix the description issue ?

[broken cradle]

how do i update a bot's icon on the top.gg site? its been the same for weeks and ive changed it a few times in the dashboard

[sturdy swan]

click Refresh Data button

[broken cradle]

ty!

[lucid elk]

howw do i delete my comment on my bot page

[heavy star]

Ah ok ty

[sturdy swan]

For some reason it's not blocking alt accounts. I set it up correctly did autoban

wrong server

I tested it on my self on my buddy's discord but my other account was verified and logged in

Oh

[quaint spade]

It won't let me post a review on a bot

Is there a way to fix this?

[graceful echo]

my bot has been review spammed by like 10 accounts less than a day old
can some staff just check it please

all accounts made like an hour ago

[quaint spade]

why is there like 0 support

[balmy lynx]

@cobalt sleet is my bot tested ?

@orchid axle is my bot tested

is it accepted

approved

?

[zinc tangle]

when your bot is approved you will get dm from @hidden root

[slow vigil]

how much time does it take???

[zinc tangle]

1 week

[slow vigil]

ic

i can bear with it

[zinc tangle]

or 2-3 days, depends on the length of the queue

[slow vigil]

ic

[proper dawn]

Huh

[orchid axle]

-upto

[wild stone]

@balmy lynx

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[balmy lynx]

oh

-help

[dusk glade]

Oml

[balmy lynx]

oh i cant use it

[dusk glade]

im waiting for days

[balmy lynx]

i guse

-help

[dusk glade]

is this bot reviewers are viewing our bots?!

[balmy lynx]

-upto

hmm

idk

i think they are taking a long rest rip

[dusk glade]

lol

[rancid yacht]

2 diff info , in 2 diff parts is it like glitching?

[clever relic]

There are many Developers waiting for review, it takes time

just be patient

[barren crescent]

i was wondering about that why @small lantern bot don't have its own role as other bots???

[sturdy swan]

What

[mortal wing]

dm iara

or any of the community manager

its probably zeph

getting mad

let me check my page

oh what a fucking coincidence

def zeph

Oh my fucking god

[sharp ivy]

how to accept team from invite

[mortal wing]

Profile > Edit Profile > Invintations

[sharp ivy]

thx

[mortal wing]

no problem

[mortal wing]

days?

is 7 hours days?

[sharp ivy]

What do I do after adding a bot to top.gg and I want to add a bot creator to my bot?

[raw harness]

Since the bot approval time has reduced, is it the same case for auction access?

[mortal wing]

no

[modern forum]

bruh i still did not get my vote credits

[mortal wing]

can you stop nagging

its a fucking bug and will be fixed

the more you ask +1 day

[cobalt sleet]

You get credits every month and there are new auctions every week. Just be patient for a fix.

[balmy lynx]

@cobalt sleet my bot tested

?

[cobalt sleet]

You literally pinged me for this 4 hours ago

You'll get a DM from @hidden root if your DMs are open and a ping in #logs or #mod-logs when it gets reviewed. Search for your user ID in those channels and find out.

[balmy lynx]

hmm

[woven spoke]

lol

Does anyone know when this beta website layout will actually show up?

When trying to force dark mode in the website settings for my bot I get this...

When previewing you see this pretty nice looking layout.

[sleek bane]

it's beta version for a reason

because it has bugs

[woven spoke]

but it doesn't at least work?

[sleek bane]

it has quite a few annoying bugs

so better switch back to stable version

[woven spoke]

i see

[sick gorge]

Hi. Why is it returning 404 when I try to edit my bot?

I am logged in

[sharp kettle]

how does the reminder feature work? i just get … whenever i try to use it

[cloud star]

@sturdy swan try signing in first and then going into the bot's page

since the bot is not yet verified, and you are a guest user in this case, it wont allow you to access the page (if my understanding is correct)

[dusty crescent]

Hi - https://top.gg/bot/871841361375154227
Im trying to respond to a reply to the response and it won't let me send a response
my bot is working - I have tested to make sure it wasn't down I was wondering if anyone else is having an issue responding to replies as I don't want to scare other users off from my bot from this reply

[cloud star]

Versuchen Sie, sich zuerst anzumelden und dann auf die Seite des Bots zu gehen, da der Bot noch nicht verifiziert ist und Sie in diesem Fall ein Gastbenutzer sind, können Sie nicht auf die Seite zugreifen (wenn ich das richtig verstehe)

translated version for your convenience

[steep hornet]

is there a way to see where u are on the queue

[cloud star]

[steep hornet]

ok thanks

[cloud star]

[sleek bane]

known issue

[dusty crescent]

ahh thats fair, I assume theres nothing I can do about it?

[sturdy swan]

I'm new here, but here I have to ask if my bot is verified?

[mortal wing]

its been going on for months, dont worry its just a known issue will be fixed later this week or next week

[cobalt sleet]

It'll be fixed soon

[dusty crescent]

Ahh perfect

[cobalt sleet]

You'll get a DM from @hidden root if your DMs are open and a ping in #logs or #mod-logs when it gets reviewed. Search for your user ID in those channels to find the current status of your bot's review process.

[dusty crescent]

thanks guys I have reached out to the person to add them and see if I can get it working just thought Id check

[cloud star]

if its verified youll get the dev role

and youll get a message

and a ping

and if its not, youll get a ping anyway

[sturdy swan]

Thanks

[spiral bough]

How do i edit my server description on the website?

[sturdy swan]

When will my bot be approved?

[sturdy swan]

Took me a day or two

so not long

[rich heron]

Its been 3 days we submitted still waiting. bro ?

my bot id is 868718863758540821

[sturdy swan]

Wait. People wait weeks lmfao

[rich heron]

ok then 👍

[sturdy swan]

Keep checking #mod-logs and #logs to try and find ur bot

search ur is

Id

[sturdy swan]

okay

[mortal wing]

your bot got declined

[sturdy swan]

There ya go.

[rich heron]

where ? i saw modlogs.

[rich heron]

not this one

[mortal wing]

oh

you havent added any other

thats the only bot you've added

[rich heron]

applied by @2j

@tall python

check this

[mortal wing]

oh

[rich heron]

any idea ? @mortal wing

[ornate pawn]

what is the dsl bots prefix

[pliant mauve]

Its still in queue

[rich heron]

ok np

[mortal wing]

it has no commands

except

-ping

[small lantern]

Pong!

[sturdy swan]

With the Twitchcord bot how are you supposed to add your twitch so it annouces when your live

[pliant mauve]

Wrong server. Please ask in the bot's support server.

[sturdy swan]

oh ok soz