support

[calm sparrow]

@limpid shadow

[dapper trench]

Hello, I had got 160 votes on my discord bot till the 31st. And as the votes reset every month, mine too did but I can't see the option to claim the Vote rewards. Same with my other bot. Is it a site issue or something else?

[sleek bane]

Known issue

[dapper trench]

oh then what do I do now?

[sleek bane]

Wait for the fix

Maybe you will get your expected income when the fix is pushed

[dapper trench]

ohk ty

Also, I had requested auctions access about a month ago ie, 1st July. How much time does it take for the bot to reply? (It was mentioned that Watcher is going to DM me with more information)

[pliant shadow]

about

1 week - when top.gg dies

no one knows

[dapper trench]

its been over a month now tho

[short parrot]

is there a limit to have bots on top.gg

[modern forum]

Sorry

[sturdy swan]

no

[modern forum]

Hey top.gg error.
I can't post reviews

And still I did not get my vote credits

[calm sparrow]

@devout plinth

[mortal wing]

known issue

[short parrot]

ok. thanks

[modern forum]

Yes @devout plinth is sending me friend request. Sus

[lunar hull]

Hello, quick question. I'd like to add like a thread design in my bot's long description content which will contain all the required information of the bot in the form of an image. The only problem this creates is that I'm unable to meet the 300 characters requirement (as the html required to insert the image is barely 50 characters). If I fill up the remaining text explaining the bot and a few of it's features, will that be considered spam or junk?

[sturdy swan]

no

[mortal wing]

No

[lunar hull]

Alright then, thanks.

[mortal wing]

no problem

[hoary spire]

Anyone know which modules are requred for spotify links that can play music???

[long ferry]

#development

[golden bramble]

Is self advertising like this allowed? And uhh the bot just spammed another message in the users dm's, maybe I will find it because the bot purged everything

[sleek bane]

DM advertisements are not allowed

[golden bramble]

Okay thanks. I will report that

[sleek bane]

You can report the bot on top.gg

[golden bramble]

choose "other"?

[long ferry]

Just report it for other, yeah

[sudden charm]

How do you get your server taken off the server site?

[golden bramble]

And it sent this message

[sudden charm]

?

[golden bramble]

I didn't join this server idk

[sleek bane]

kick the bot i think

[sudden charm]

I was scrolling through the servers and accidentally clicked one

Idk what bot

[sleek bane]

it says that this server isnt on top.gg

so it's not on the website

[sudden charm]

Oh ok thx

[golden bramble]

How do I use screenshots in this website?

[sudden charm]

Wym?

[mint schooner]

You mean iframes?

[sturdy swan]

@golden bramble u mean ifream

[mint schooner]

Oh

[golden bramble]

I just need to send proof in that

[mint schooner]

Just make a imgur

[golden bramble]

Idk what that is

[sudden charm]

Oh those are annoying loool

[mint schooner]

And post the link

[golden bramble]

Can I use the discord image link?

[sleek bane]

upload the screenshot to imgur or something

[sleek bane]

or this

[mint schooner]

Yeah, that is fine

[sudden charm]

If you join servers that has give aways you’ll get a lot of dms from bots

[golden bramble]

https://media.discordapp.net/attachments/714045415707770900/871720989623455764/SmartSelect_20210731-205159_Discord-Canary.png?width=521&height=554 like this?=

[sudden charm]

Whatever server you’re in just leave it

They’ll go away

It happened to me

[golden bramble]

I reported the bot

[sudden charm]

I don’t think it’ll do much lol

Another gonna spam

[golden bramble]

Then I will report that to discord

[sudden charm]

Just leave the server with give aways

They can’t ban every bot

[golden bramble]

I know

[sudden charm]

Bot gets banned another will spam you

If you don’t want them to come you just gotta leave the server

[wild vale]

the credit issue is still not fixed 😐

[golden bramble]

I know but I will report that so the user may get banned

[sudden charm]

If you’re gonna keep on reporting it’ll be useless because that one bot that you banned more will come

It’s gonna be pointless

[plush talon]

??

[sturdy swan]

Its glitch like mine 😂😂😂

how can i get a bot developer role here? I have submitted my bot request today on website 🙂

@sturdy swan ye submit bot and when bot get approv u will get bot developer role as well

[rare willow]

I have a problem with editing my server page:
i cant add this image, like if i press send the image does not appear on my server page and i i click edit again the image url i put in before does not show up 🤷‍♂️

Server Page: https://top.gg/servers/530876836268343296
Guild ID: 530876836268343296
Image: https://i.imgur.com/XismSnV.png

[sturdy swan]

@rare willow go see your profile should it there show up

[rare willow]

um

what? @sturdy swan

@cyan flint nitro scam / fishing

[sturdy swan]

Go to top.gg > profile

[rare willow]

@sturdy swan

[thick plank]

when ur bot is added at 76 servers will discord send verification msg fast or do i have to wait for it?

[sturdy swan]

@thick plank fast

[thick plank]

k ty

[sturdy swan]

@rare willow its should show up there

[rare willow]

🤷‍♂️ nope

and if i open the server page editor the url doesn't show up anymore as well

[sturdy swan]

U mean inv link?

[rare willow]

no image link

[sturdy swan]

i cant able to register my server in voting system through vote tracker after doing setup its says go to server edit link of top.gg and says to first tap save then send test when i doing it its shows something went wrong when it wll fix or its not top.gg error

@rare willow wait man u wanna set it to background or in description?

[kind eagle]

it's top.gg error
see pins

[sturdy swan]

how long it will take to be fixed approax 1-2weeks?

@sturdy swan top.gg > server > edit > webhook > put it there it should work

[kind eagle]

"soon"

[sturdy swan]

no it wouldnt worked

[rare willow]

background
i want it to be the background for my server page

[kind eagle]

that's not how it works anyway

[rare willow]

like this lol

[kind eagle]

[sturdy swan]

Oh say in description 😂😂

No @kind eagle

Its link not show up

Its be link not show up

[kind eagle]

huh ?

[sturdy swan]

Ye huh

[kind eagle]

he's tryna put image in description

[sturdy swan]

Ok but he need html not js

[kind eagle]

and that's how you put image in markdown

[rare willow]

^

[rare willow]

no

[kind eagle]

server dosen't accept html
it only allows markdown

And that's not js

[rare willow]

@kind eagle

but the image isnt showing up

[kind eagle]

that one is not for that

[rare willow]

no?

[kind eagle]

You see the background of the card

it's this image

[sturdy swan]

@kind eagle

[kind eagle]

it doesn't show in your page

[sturdy swan]

<h2>HTML Image</h2>
<img src="image link" alt="Trulli" width="500" height="333">

[rare willow]

ah

[kind eagle]

It clearly shows an image in description
and the description says "Only accepted markdown not HTML"

[kind eagle]

won't work

probably

[rare willow]

😐

[jovial sphinx]

Why is my bot that I added to the site being deleted?

[rare willow]

nope

working fine

[sturdy swan]

🧸

[kind eagle]

are you getting pings in #mod-logs ?

[rare willow]

thank you @sturdy swan

[wind crypt]

uh when will we get back the credits for the past month

[kind eagle]

"soon"

[sturdy swan]

@kind eagle

[sturdy swan]

Anytime

[floral raft]

During some specific time top.gg vote webhook is sending payload like 10 times for the same vote. Why?

ahh i c thx

[thick plank]

will i get a dm for bot verification?

[sturdy swan]

Congratulations 😂

[thick plank]

yea hit 76 and waiting for a dm or smth idk xD

[sturdy swan]

did u turned on the button in the bot page ?

[sturdy swan]

Ok

U should get it

[thick plank]

maybe some ppl add it in a server with 4 ppl in it so thats why xD

[sturdy swan]

Its bad

[thick plank]

yea ik but wot can i do if someone do that xD

[sturdy swan]

oh u wanna they don’t do that

[thick plank]

if someone invite my bot at there server with like 10 ppl will it affect my verification count?

[sturdy swan]

They will say its fake servers

so u have add ro servers like 100+ memebers

[thick plank]

ok

[sturdy swan]

If u wanna your bot dont join to that fake servers

[sturdy swan]

client.on("guildCreate" , client => {
if(client.memberCount < 100 ){
console.log(' name ( ${client.name} ) member count ( ${client.memberCount}) created me ')
client.leave();
}
})

put this 🧸

[zinc oracle]

#development

[thick plank]

my bot stats xD

[thick plank]

ok

[wind crypt]

[sturdy swan]

save button on site not works for me

;-;

[cobalt sleet]

Known issue. See pins and be patient for a fix. There is no ETA for a fix on this issue (could be days, weeks or months). The team is working to fix it. When it's fixed it'll be removed from the pins here. Just come back and check periodically or keep an eye on #site-status for updates.

[sturdy swan]

oki

[lavish hornet]

Is the bot down or no?

[jovial sphinx]

@kind eagle

[cobalt sleet]

Wrong server. This is top.gg support.

[lavish hornet]

oh shit

[kind eagle]

You should fix the help command

and then reapply

[jovial sphinx]

and yesterday saw an error in a command and fixed it, I added the bot afterwards, the bot was deleted from the site

[jovial sphinx]

yes i fixed it and when i tried again later it was deleted bot

[cobalt sleet]

Your bot is awaiting approval. It's in the queue. Please be patient.

[jovial sphinx]

hmm got it i thought it was deleted thank you for your explanation

thank you

[sturdy swan]

Site is offline Again.

[long ferry]

doesn't seem to be for me

can you try reloading

[sturdy swan]

#imnotalone

XD

[deft glen]

what?

[long ferry]

does https://top.gg only work

[spiral frigate]

same for me

[sturdy swan]

Site dont work

[sleek bane]

nothing except for the main page works

[spiral frigate]

atleast i voted a bot on time

anyways #general

[white chasm]

[long ferry]

Could y'all try again?

clearing cache

[sleek bane]

it's back

[long ferry]

yeah not sure what happened

shrug

[spiral frigate]

dunno how to do that in firefox

in mobile

[sturdy swan]

@long ferry and the Reply and like funktion doenst work

[long ferry]

known issue

[sturdy swan]

When i reply to a Review, my Star rating is going down :c

[sleek bane]

dont reply for now

[fringe terrace]

Yo is there a spot or a way I can dm admission about a scanner on the server

[sleek bane]

if you mean there's a scammer on the server, you can DM one of the mods

[sturdy swan]

So is there a reason I can't save or preview when I go to edit a server?

[fringe terrace]

@sleek bane I try to but it says I don't share the server even tho I'm in it lol

Maybe I di manager instead of team?

[fleet tartan]

hey

[fringe terrace]

Or di I do just mods?

[teal drift]

how can i remove my server from top.gg

[sleek bane]

kick DSL

[fleet tartan]

can I ask here about a specific type of bot im looking for?

[long ferry]

-how2search

[wild stone]

@fleet tartan

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[sleek bane]

at least one of the mods should have DMs open

[fringe terrace]

Ok

[long ferry]

@fringe terrace could you please change your avatar

[fringe terrace]

Thxs

@long ferry sure

[long ferry]

Thank you

[fringe terrace]

I won't be able to right away as not home tho

[teal drift]

i kicked but server didn't delete

[long ferry]

It's just a bit nsfw ish

[fringe terrace]

Nah forsure I understand lol

[fleet tartan]

ive tried using everything, but i didnt find what i need. I need a suggestions bot that just adds reactions to each message that is sent in a channel. without deleting OP's message or other things/

[sleek bane]

wait for like an hour and it will be removed from the cache

[sturdy swan]

I'll ask again. Is there a reason I just can't save my server edits on the website?

[teal drift]

oh, okay ty

[sleek bane]

changes may have been saved, but due to the caching the old version is show. Try waiting for like an hour and it should display the new version

[sturdy swan]

It's not even saying it saved, nor is it letting me click on the preview button.
It's just, nothing.
Is it just supposed to save without telling you it saved?

Is that just how this site works, or is something going wrong like I said?

Well, hopefully someone will answer me

Its issue

@sturdy swan

Allbots like that

only wait

Mmmmm, and how long has this been ongoing for?

[sturdy swan]

Really idk

Good website

is there a way that i can remove the other people? they have nothing to do with my server anymore

ping me^

[bronze shadow]

When my bot get accpeting

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[long ferry]

server creators dont seem to work reliably at the moment

[bronze shadow]

Any help about me

@long ferry

[long ferry]

see above

[bronze shadow]

This

[long ferry]

yes

read it

[bronze shadow]

It can take 100000000years also

@long ferry

[long ferry]

no

read it

[bronze shadow]

Ohk

Readeddd

Uhh God Top.gg creator will accept my bot request

May

[cobalt sleet]

Your bot was declined. You need to fix the issue and re-apply.

https://top.gg/bot/new

[cunning vortex]

hello
My bot has features like kiss and stuff
so should i mark it as nsfw?
i don't have any bad things
it just has like kiss, hug, poke and kinda stuff

[sturdy swan]

Kiss and such are fine

[cunning vortex]

oh ok
so like what stuff should i have to mark it as nsfw?

one more thing is there any limit to add bots on top.gg?

[cobalt sleet]

Kiss etc isn't nsfw 🤔

[sturdy swan]

It's in the name, if it's nsfw it'd be like yk

Don't think I need to explain what nsfw is

[cunning vortex]

lmao
fine

[sturdy swan]

I think there's a limit on when uploading, not too sure

[lone anvil]

no limits rn

afaik

[cunning vortex]

oh ok
so i have made 5 bots
can i apply for approval on top.gg all at once?

[sturdy swan]

Not quite

[cobalt sleet]

You have to make individual pages.

[sturdy swan]

If they're uploaded at the same time they'll get reviewed at a similar time

[cunning vortex]

yes they are all having different ones

[cunning vortex]

yes ok

thank you for the help

[sturdy swan]

Np :D

[torn saffron]

Hey where is new mont credit ?

[golden bramble]

Another message the bot is spamming to users

[sturdy swan]

Report it to discord and report it on topgg (if its on topgg)

[golden bramble]

Where can I report it to discord?

I reported it on topgg

[long ferry]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord

[sturdy swan]

Let me get the report url

Ah

[golden bramble]

thanks

[urban kiln]

how to get Certified

[cobalt sleet]

Not possible anymore. Certification is deprecated.

[sturdy swan]

how to be a bot reviewer

@long ferry

[long ferry]

read #announcements

[sturdy swan]

Question, if I win a bid, how long will it take before the ads to show on the website?

epic

[plush vigil]

[sturdy swan]

hi

i had 15 vote credits but

yesterday i try reedem this

i cant because no button

now my credit is 0

@sturdy swan

I cant access to auctions channels

[long ferry]

Now you can

[sturdy swan]

but my credit is 0 now

[long ferry]

I was referring to the user above

credits is still an issue

[sturdy swan]

uh oky

sorry

[lament jasper]

Well

The Site's completely broken to me

[white chasm]

Thank you for verifying my bot

[left phoenix]

Hey everyone, we're using the Captcha bot but its running very slow or not at all. Our Discord is growing rapidly right now (about 100 new users per hour) so looking for a fix!

[cobalt sleet]

This is top.gg support

[left phoenix]

ah my bad. is that a separate business? we got the Captcha bot from the top.gg website

[cobalt sleet]

You're in the wrong server. You have to click "Discord" on the bot page's sidebar.

[left phoenix]

got it. thanks @cobalt sleet !

[low sparrow]

i dont understand why im getting it

[cobalt sleet]

#development

[soft bronze]

@cobalt sleet
My bot was removed from your site without genuinely sending me any message through your bot. Is it a bug or a new addition?

[dusty idol]

!docs

?docs

[soft bronze]

not here

[dusty idol]

whre are the doc ?

[crude onyx]

someone is advertising his server from dm

what should i do

[cobalt sleet]

Your bot got declined. It was never approved.

[crude onyx]

it's the proof

[cobalt sleet]

User ID?

[crude onyx]

363047525097275392

@wild fiber

now he removed the message and acting like he didn't advertised

[wild fiber]

fake.

[crude onyx]

look

:D

[soft bronze]

I didn't say that before I meant that I didn't get any message about this

[crude onyx]

ur a genius boy

[wild fiber]

you not have proof

[crude onyx]

lol

sure?

[crude onyx]

what's that

[soft bronze]

I did not receive a rejection message from your bot

[crude onyx]

first advertise then delete the message and act like nothing happened

haha

[cobalt sleet]

Your DMs might not be enabled here. You were pinged in #mod-logs anyhow.

[wild fiber]

lol

[crude onyx]

soo, is he going to be punished

the hoister guy

[soft bronze]

Please send the reason for rejection next time so that we can fix it

[distant vector]

Normal that I can not modify the description of my bot on top.gg?

[soft bronze]

you can

[distant vector]

Who ?

[soft bronze]

ask admins

[soft bronze]

Click on the top of the bot

[cobalt sleet]

@soft bronze i literally just sent it to you 5 minutes ago

[distant vector]

i juste that

[soft bronze]

I spoke with @cobalt sleet

[cobalt sleet]

Edit button should be in this menu

[mortal wing]

go out of beta;

[cobalt sleet]

Try exiting beta (in the site header) or adding /edit to the bot page url.

[soft bronze]

Where do I find this message?

[cobalt sleet]

#mod-logs

[distant vector]

Is good thanks 🙂

[soft bronze]

@cobalt sleet ok thx for your help

[cobalt sleet]

No problem! 😊

[lyric seal]

hi, i need help there is a user in the creator list but i don't even know the person

can you do something about it?

[crude onyx]

soo advertising from dm isn't forbidden?

[cobalt sleet]

Send a message to [e-mail] with the user's ID and as many details as possible.

[bronze shadow]

How can I see my bot denied message @cobalt sleet

[cobalt sleet]

Search for your user / bot ID in #mod-logs

[sturdy swan]

I want information about the balance that I will get from Bot

[cobalt sleet]

Auction credits?

[sturdy swan]

this

[mortal wing]

vote credit

so basically

100 votes = 15$ for the first time

then after that 1000 = $1

and you can use that for auctions

[sturdy swan]

real money?

[mortal wing]

no

[sturdy swan]

@cyan flint

Dms

[sturdy swan]

so what?

[mortal wing]

auctions

[mortal wing]

just dm them

just be patient

[cobalt sleet]

#support message

[warm steeple]

hello how long does it take for me to be accepted in the advertise?

[sturdy swan]

help me

[sturdy swan]

thx but why my name is (z)

[cobalt sleet]

Because your name isn't mentionable

[sturdy swan]

@cobalt sleethelp

@small lanternhelp

[cobalt sleet]

Stop saying help and just tell us your problem

[sturdy swan]

why

my bot

is not

being

verified

@cobalt sleet

[kind eagle]

wait

[cobalt sleet]

You have to wait for 1 week or more to get approved.

See pins.

[sturdy swan]

apporeved

[sturdy swan]

[static hatch]

Anyone need a fortnite trio

[kind eagle]

#general

[sturdy swan]

@kind eaglehow i see opins

[kind eagle]

are you on mobile or pc ?

[sturdy swan]

pc

@kind eagle

[kind eagle]

top right corner

[sturdy swan]

Hi, can anyone help me with the prefix of Giselle Bot?

the last prefix i've change are >

[sturdy swan]

Wrong server. You can ask in the support server of Giselle Bot

[jagged storm]

@cedar wind cringe

[forest jewel]

what there is a problem in the website I click save nothing happens I click preview nothing happens

[twilit stone]

Read pins

3rd point of latest pinned message

Idk when it'll be fixed.. It has been 4+ days😶

[wild vale]

the credit issue is still not fixed

can someone give any updates?

[kind eagle]

sorry

[sturdy swan]

Anyone know how to make a Custom Application Bot, are there any Bot Developers I can Hire or talk too ?

[forest jewel]

dang it

[kind eagle]

go to #development

[sturdy swan]

sure

[mild wren]

How do I make a command that oy works if a user has upvoted the bot I cant figure it out

I cant figure out the webhooks thing

[cobalt sleet]

#topgg-api

[mild wren]

Thank you

[hollow condor]

hey ! how much $ do u get per vote

[twilit sapphire]

my server got 100+ votes last month, but still it shows me I have 0$ vote credit

[hollow condor]

oh

i rlly don’t care abt the credit money payout crap but i was just curious

[wild vale]

that's a bug

i have the same

issue

[twilit sapphire]

so how do I get my credits????

[wild vale]

you can't until they fix it

[grand ravine]

$15 on first 100 then $1 every 1000 votes

[twilit sapphire]

WHAT

[wild vale]

yep

sucks ass

[hollow condor]

I GET 15 DOLLARS FOR 100 VOTES

[grand ravine]

no

you get 15 credits

[wild vale]

no

[hollow condor]

oh

[grand ravine]

credits != dollars

[hollow condor]

oh

how many credits = a dollar

[wild vale]

none

[twilit sapphire]

u cant

[hollow condor]

oh

[grand ravine]

100 credits = 0 dollars

[wild vale]

you spend credits

[hollow condor]

oh what can u spend them on

is there a store

[grand ravine]

auctions

[gloomy shell]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[wild vale]

yeah

[hollow condor]

so there’s bids i use them on

[wild vale]

yes

[hollow condor]

oh wow

[sturdy swan]

The preview button works for you guys?

[cobalt sleet]

https://auctions.top.gg

[hollow condor]

if someone votes 10 times is there a way the bot could give them a different role than just the regular voter role

[cobalt sleet]

You'd have to code your own bot to manage that

[hollow condor]

oh ok

[vapid umbra]

How do we add the number of servers to Bot information?

Does anyone know?

[sturdy swan]

i do know

maybe

[uncut iris]

?

[sturdy swan]

like this @vapid umbra

[vapid umbra]

How are we doing this?

[sturdy swan]

just star ratings no-one had anything to say about this

[sturdy swan]

the code block

[uncut iris]

Yesterday there were still reviews

[uncut iris]

@sturdy swan

[cobalt sleet]

#topgg-api

[zinc tangle]

https://npmjs.com/topgg-autoposter

[sturdy swan]

i will help in #topgg-api

@vapid umbra

[vapid umbra]

I understand thank you, I think widgets

[sturdy swan]

i not widgets

it* @vapid umbra

Can we add hyperlink on about?

not related to top.gg

with?

[sturdy swan]

Rude🥴😒

[sturdy swan]

wdym?

[sturdy swan]

Everyone in here is rude... don’t bother lmfao

this is support for top.gg related questions

yes

go to top.gg and edit the bot

in the bit if u scroll down by description n that it should have the area u can put ids 🙂

@sturdy swan

[sturdy swan]

🙄

[sturdy swan]

Nice

not helping someone for asking a unrelated question is being rude ok

[sturdy swan]

It does not state that this is for top.gg questions on ly. Check the description, it says ‘all languages’, inferring you can get help with code and other stuff.

[steel bobcat]

Topgg auctions end in 42 minutes, yet we're missing $230+ in voting credits to be redeemed

[long ferry]

the auctions team is aware and is probably going to fix that soon

[sturdy swan]

@long ferry renaming this channel to topgg-support when

[long ferry]

nah topic change should be enough

but this is indeed only top.gg support related here

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

well the same thing happened to #topgg-api

[long ferry]

true

I'll bring it up

[hardy ore]

I'm having trouble using the save/preview buttons on the edit bot page

They don't respond to any clicks

[grave cedar]

How big the background can be add a server?

[lapis charm]

uhmm... i think mine is broken

nothing is loading and has this weird design

[vapid cliff]

What is Shard?

[grave tangle]

https://normal-api.ml/topgg/hasvoted?bot=**BOT ID**&user=**USER ID**&token=**BOT TOKEN**

@sturdy swan

[vapid cliff]

@grave tangle can you pls tell me what is shard

[leaden basin]

A shard is a discord api connection

It splits your bots servers into littl

little chunks

Just like a shard of glass

[grave tangle]

@leaden basin help

Sorry for ping

[leaden basin]

What is ‘normal-api.ml’

[sturdy swan]

i using a vote tracking bot as the current moment while i fix some bots and downtime

[grave tangle]

BDFD no JS

[leaden basin]

[grave tangle]

So the problem is TOP.GG not my bot?

[sturdy swan]

i might be as the second

[modest dragon]

is that a bug and why?

my server has more votes under this search category and not showing to be 1st anymore

I realized it happening after us changing our logo

page number 2 above

ping me please

[vestal anvil]

looks like a bug

[stone grove]

I got pinged, but cannot find where lul

[long ferry]

was a ghostping

one sec

@abstract dune don't ghostping people, it's not nice

I warned you about that even 2 months ago

[stone grove]

Ah okay, thx

[rancid yew]

How much money is given per vote using this bot and can this be withdrawn later with paypal?

[lone anvil]

$15 for the first 100 votes
$1 for each 1k after that

Auctions credits only, they cannot be withdrawn or used otherwise

[rancid yew]

What do you mean with auction credits?

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[long ferry]

Luca

pls

[rancid yew]

I don't get what the auctions are about

[zinc oracle]

ad spots for top.gg

[rancid yew]

Like the yellow ones on the page?

[cobalt sleet]

Yes

[upbeat lance]

Um.
https://i.imgur.com/LklB2oQ.png

[brisk thicket]

I just "claimed" the credit for the votes of my bot but I have not received any information or message to claim the amount

Where are they supposed to give me what I have claimed if they do not ask me for any information

[sturdy swan]

kdbot on my server is offline what do i do?

[brisk thicket]

wait for them to turn it on, it must have been due to an update or an error

[cedar wind]

Bot link?

[upbeat lance]

https://top.gg/bot/506186003816513538

[cedar wind]

Hmm, I see them. Are you unable to get them to load at all?

[upbeat lance]

How else would I load them?

[cedar wind]

I meant, do they not load at all?

[upbeat lance]

no?

[cedar wind]

No matter how many times you refresh?

[upbeat lance]

yes

[cedar wind]

I see them all... Hmmm

If you do ctrl+shift+r do they appear?

[upbeat lance]

no

[cedar wind]

If you do ctrl+shift+i and go to console does it log anything?

[upbeat lance]

https://i.imgur.com/VmJoYjJ.png

[cedar wind]

Hmmmmmmm

I can't seem to replicate it but I can tell you the reviews are there.

I'll keep note of it and if I see more people with the same issue hopefully we can piece together what the exact issue is.

[upbeat lance]

alright

[cedar wind]

Sorry for not being able to do much more.

[ebon knot]

I don't seem to be able to reply/delete comments I made. Is it something that you're aware about ?

[frail locust]

Hello can I report a user?

[real laurel]

yes

[real laurel]

yes, uid + evidence please

[frail locust]

alr 1s

https://media.discordapp.net/attachments/857035344624746527/871853867166470194/unknown.png?width=1178&height=662
https://media.discordapp.net/attachments/857035344624746527/871853925425356830/unknown.png?width=1178&height=662

[ebon knot]

Ok thanks, has it been an issue for a while now ? Can I expect it to be resolved soon ?

[frail locust]

731011767324377171

[real laurel]

yes, soon™️

[frail locust]

They sent a gore site into a server I'm staff on

[grand ravine]

idk if mods have any jurisdiction about that

if it doesn't happen here, it's an outside problem

[void folio]

403 when i tried to view my server

[lucid briar]

^ sounds like an issue for T&S, not us

[proud skiff]

How can I deposit the money claimed in top.gg?

[neon flare]

is there an approximate wait time for when topgg reports are reviewed?

[long ferry]

we go over them occasionally

[neon flare]

okay! thanks for letting me know. i reported a bot a few min ago so i was just wondering

[lucid briar]

-credits

[wild stone]

@proud skiff

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[oblique zinc]

How do I bid my 15$

[lucid briar]

auctions

you'll need to apply for access

-auctions

[wild stone]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[oblique zinc]

And that’s the only way to use?

[lucid briar]

yep

read the message above your first one

[oblique zinc]

:0

I did it

Now what

[lucid briar]

just wait until you get notified about getting access

[sharp kettle]

what are some good perks for voting?

[neon flare]

not much besides allowing the bot to become more popular

[sturdy swan]

How i can change my bot Name

[lucid briar]

changing the bot name? go to the discord developer portal and change the bot name from there

[sturdy swan]

Already

[lucid briar]

updating the bot name? click the "refresh data" button on your bot page

[sturdy swan]

Already

Still the Old Name

[lucid briar]

you clicked the "refresh data" button on your bot page?

[sturdy swan]

Yes

[lucid briar]

could be broken then

not too sure if you can do anything

[cobalt sleet]

Have you tried clearing your cache?

In your browser?

[long ferry]

if it didn't change after refreshing data, very likely you only changed the application name

not the bot name

[sharp kettle]

@sturdy swan did you change your application name or your bot name?

[sturdy swan]

Yes

[sharp kettle]

???

which one did you change

[sturdy swan]

All

[sharp kettle]

oh alright

clear your cache in your browser, the same issue happened to me before

and if that doesn’t work @ me

[long ferry]

what's your new bot name

[sturdy swan]

Mino

Old Name is ThisIsBot

[long ferry]

rip the refresh button

[lucid mirage]

Hi Moderators, I have a problem with the site. I reset Chrome, but the same problem continues. I can't perform any action.

Translated from Turkish

For example, entering my profile is like typing in the search box.

help me please 😦

[white chasm]

How I reply to reviews?

[lucid briar]

could you expand on what the issue is?

[lucid briar]

i think that is broken currently, you'll need to try again another time

[white chasm]

Okay

[sturdy swan]

How i can Fix this

[lucid mirage]

go live ?

[lucid mirage]

I m Translated sorry

[lucid briar]

by waiting for the issue to be fixed

[lucid mirage]

you want me to open my broadcast

[lucid briar]

no, i'm just asking for you to go into a bit more detail on what the issue is

[lucid mirage]

I don't understand much of the translation, sorry

[lucid mirage]

okay

Translating one munites

[lucid briar]

you can DM odin, he speaks turkish and may be able to help you

[lucid mirage]

When I go to top.gg, I can't take any action. When I move my mouse to my profile picture, an option does not appear, bots do not appear under the search box.

oh okey

[kind folio]

I don't want to get in any troubles so I'll ask before doing so: Can we post our bots on other sites than top.gg after that our bot has been approved here? Or is there "exclusivity deal" by applying here? (I just want my bot to have maximum visibility on all platforms). Thank you

[gloomy shell]

You can post your bot elsewhere

You just cant promote other sites on top.gg

So your description cannot have links to or mentions of other sites

[kind folio]

Ok perfect thanks!

[verbal atlas]

I've got a clear attempt at sabotaging my top.gg page, do staff deal with these kinds of problems?

[zinc oracle]

#development but it looks like your error is related to your code, not the website.

[sharp kettle]

oh i’m sorry haha

i read the channel category and assumed it was for general support

[zinc oracle]

what do you mean?

[kind marsh]

the website is not working correctly

[sturdy swan]

is it required to write a long description? im trying to update my server and im not gonna write a 300 word description

[lucid briar]

it's something that the site now enforces for some reason, even though we've never had any requirement for a description at all on servers

ideally you should probably write something, though we probably wouldn't realise if you just put a load of html comments in your description to reach the 300 minimum requirement

[steep crest]

So uh my bot got declined for 'copying' and the reviewer keeps ignoring me what do i do.

[lucid briar]

give them time, reviewers do have lives outside of discord

[steep crest]

hes playing valorant

[lucid briar]

reviewers do have lives outside of discord

[steep crest]

he just said 'yeah they do' and just left

[spiral frigate]

how do i setup a webhook on topgg so im doing this correctly

[lucid briar]

#topgg-api

[spiral frigate]

no like in the website/dashboard

[lucid briar]

please, just be patient

[steep crest]

ok

[lucid briar]

still a related to the top.gg api

[spiral frigate]

ok thx

[kind marsh]

the website broken

[lucid mirage]

what is problem?

[kind marsh]

everythings not working

[lucid briar]

could you be any more vague

it helps if you give screenshots or describe the issue in some level of detail

[kind marsh]

the buttons not working and i cant edit my bot

[lucid briar]

how many buttons are there on top.gg

quite a few

[kind marsh]

idk

[lucid briar]

could you provide a screenshot?

[sturdy swan]

Can i have Screen perms?

Anyone?

[lucid briar]

only bot devs have screen perms

[kind marsh]

ok

um

ill send a screenshot

[lucid briar]

worked for me a few days ago

has it been reported on the github yet?

[lucid briar]

seems like a site issue, i can't see anything obviously wrong on your end

[lucid mirage]

those who have the same problem, those who do not react, can do these

[kind marsh]

i already have beta on

[lucid briar]

(they were talking about something else)

[lucid mirage]

you skipped old themes

[lucid mirage]

Those who experience the error can get help from the photos I took

Odin Helped Me and I wanted to share the solution to the problem.

[kind marsh]

the website only works when i go to vote page

[verbal atlas]

Someone left an inaccurate review just to spite me

[spiral blade]

Hi, the webhook isn’t working for me, it shows something went wrong

[lucid mirage]

Look my photos

can help you

[lucid mirage]

look my photos can help you

[kind marsh]

they didn't help...

[spiral blade]

I’m adding for a server, I haven’t seen any settings from the photos you gave

[lucid mirage]

Can't do anything on the site?

[kind marsh]

no

[spiral blade]

Just the webhook I added shows “something went wrong”

[kind marsh]

yea

i can press other buttons

[lucid mirage]

one munites I can help you...

[lucid mirage]

one munites translating

[lucid mirage]

Sometimes it takes time for the things you add to appear.

[lucid mirage]

come dm my friend

[spiral blade]

Oh okay, I’ll wait a few hours to check again

[lucid mirage]

okay good bye

If you encounter the same error, feel free to write.

[crystal cedar]

Hello

I added my bot to top gg

It’s called Tosche Bot

Apparently I’m supposed to come here to know when it’ll be approved

[lucid mirage]

It's not clear, mine was approved in 1 day, it won't take long my friend

[crystal cedar]

Alrighty

@lucid mirage how do I get the bot dev role

[lucid mirage]

Is it on the server or on discord?

[crystal cedar]

Wdym

The bot developer role

On this server

That you have

[lucid mirage]

Your bot comes automatically when it's approved

and the bot will send you a dm

translating sorry 🙂

[crystal cedar]

Oh okay thanks

[lucid mirage]

no problem good bye

[crystal cedar]

Cya

[sturdy swan]

I made a team and im trying to invite my friend to it. Where does he see the request?

[lucid mirage]

I would like to help but I don't know, moderators can help you

[zinc oracle]

https://top.gg/me/invitations

[sturdy swan]

thanks

[sturdy swan]

i invited him but its not showing up for him

[flint panther]

for me to get approval from my bot on the site is it here?

I'm from Brazil, I don't understand English very much

[lucid mirage]

okay one munites

[crystal cedar]

What language do you speak?

might be able to help you out

[lucid mirage]

sorry translate

[flint panther]

português brazil

no problem I translate on google translator

[lucid mirage]

It may take up to 1 week to get approval, you must not leave the server, the bot will dm you

[flint panther]

okay

[lucid mirage]

good luck

[flint panther]

hmm

do you know what it is hmm?

[crystal cedar]

Yeah

[flint panther]

I'm sorry kkk

minha língua é essa que estou falando agora

but can i speak english too

[crystal cedar]

este é o lugar certo para verificar seu bot, mas pode levar até uma semana

[crystal cedar]

Cool

[lucid mirage]

If your bot has an error, it will be rejected and the reason given. You can fix the error and apply again, please don't be angry with the moderators if you are rejected, this will cause you to be banned.

[flint panther]

thanks

[flint panther]

do not worry I understand

[lucid mirage]

🙂

[sick haven]

Someone gave one of my bots a 1 star review for it not having a feature which wasn't listed anywhere in our description, is that a valid reason?

[lucid mirage]

I did not understand you, I can understand what you are saying from the translation, could not translate it meaningfully

translate turkish and send message

[wise mural]

How can I put the new name of my bot in top.gg

[lucid mirage]

what is the problem

hmm

[lucid mirage]

I will try it myself and let you know

[wide coral]

When I try to edit my bot, this error occurs: Application error: a client-side exception has occurred (developer guidance).

[wise mural]

ok

[lucid mirage]

I think bot names cannot be changed, ask the moderators.

[grand ravine]

You can as long as it's not verified yet

[lucid mirage]

refresh site and try again

[grand ravine]

Just change at discord dev dashboard and press refresh on bot page

[wide coral]

i try three times

[lucid mirage]

umm

[wise mural]

is that I changed the name in discord developers but the ones in top.gg were not changed

[lucid mirage]

come dm please ? @wide coral

[wide coral]

k

[lucid mirage]

your dm is closed

[wise mural]

xd

[lucid mirage]

send message me

[dense forge]

how do you format the bday bot command

[lucid mirage]

can you explain a little more clearly can't translate

[grand ravine]

Press refresh

[wise mural]

top.gg_

?

[manic sandal]

Hit refresh data on your bots page

It should fix it

[wise mural]

ok

[near whale]

,

[wise mural]

Oh thank you

[manic sandal]

Np

[wise mural]

Oh thank you

[lucid mirage]

[wise mural]

xd

[lucid mirage]

😄 😄

[wise mural]

actually both of them helped me xd

[manic sandal]

All I see from one person is blocked messages XD

Imagine

[lucid mirage]

xd

[wise mural]

xd

[lucid mirage]

#general please this support

[wise mural]

ok

[manic sandal]

Anywaayssss, Just was checking on what was happening here.. I'm going back to other servers

[urban trench]

How to remove servers from top.gg from mobile?

[manic sandal]

Kick DSL

[lucid mirage]

Kick DSL

[manic sandal]

Takes bit of time but a server won't be listed after a bit

Imagine copy pasting my response

[lucid mirage]

😄

[manic sandal]

Smh the level of immaturity on this server never fails

[lucid mirage]

I'll Be Back When I'm Available Have a nice day 🙂 ❤️

[steep crest]

is there a way to remove one of my servers from top.gg?

[long ferry]

-Support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[long ferry]

By kicking dsl for now

[lucid mirage]

Kick DSL

[steep crest]

ok

[long ferry]

If shouldn't show up anymore

[wise mural]

Does anyone know how I can put the new photo and name of my bot here?

[long ferry]

Change it on discords end

[lucid mirage]

go discord application and change your bot profile

[wise mural]

but that already changed everything but it still does not appear in top.gg

[long ferry]

Press refresh data afterwards

On your bot page

[wise mural]

ok

it has already been changed but when I search for the bot name it does not appear in the search bar

[lucid mirage]

wait your verificated bot

[wise mural]

me?

[lucid mirage]

yeah

[wise mural]

nop

[lucid mirage]

Is your bot approved?

[wise mural]

what is in 75 serve or what is in top.gg?

[wise mural]

yes

[lucid mirage]

um

[wise mural]

They already approved the bot but with the old bot name if I find it but when I put the new bot name it does not come out

[lucid mirage]

If it doesn't appear in the search box, write it as <bot name and bot>

[long ferry]

-pins

[wild stone]

@wise mural

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[wise mural]

.-.

[lucid mirage]

You may need to wait for a while to call with the new bot name. I don't have much information.

[wise mural]

ok

[lucid mirage]

good time

s

[wise mural]

then in an hour I'll see if they changed it

thanks for the help

[lucid mirage]

anytime
🙂

oops sorry

😄

[sudden spoke]

There’s an extreme delay when making a change to your server page

[long ferry]

That's normal

Afaik

[lucid mirage]

The site will be fixed in beta theme and settings as far as I know

[urban trench]

So small problem I deleted the server….

Like a week ago

[lucid mirage]

XD

[sudden spoke]

Compared to the old site?

[lucid mirage]

i'm sorry dude

[vital lintel]

Hello, I applied for the auction thing for my bot to be promoted but yet to hear a response

[lucid mirage]

Wait up to 1 week to be approved

[long ferry]

Known issue then

[vital lintel]

Its been over a week almost 2 now

[lucid mirage]

umm

I don't know, it may have been overlooked, there are many bots added

[vital lintel]

Sure its not the verification for the bot its for it to be promoted on the site where I pay them

[lucid mirage]

I don't know about these topics, moderators can help

I'm trying to help as much as I can

[vital lintel]

Thanks for your help 😃

[lucid mirage]

no problem 🙂

[long ferry]

Be patient, can take longer

[lucid mirage]

4 o'clock with Turkey Time Good Night Friends

[vital lintel]

Thanks 👍

[shadow plaza]

this description its too much?

[crystal cedar]

Helo

Help

Basically I set the webhook thing up but when I click send test it says “something went wrong”

[wise mural]

Does anyone know why when I look for the old name of my bot, my bot comes up

but when I look for the new name of my bot the bot does not appear

a

[umbral holly]

how do i remove owners in my server page, bcs they're no longer my friend

[small portal]

Hm

[wise mural]

removed the server

[inner arrow]

Hello! When I try to invite the template bot it prompts me to login to the service temp.gg but I don't have a login my discord is linked so I tried that login but that didn't work.

Nvm I got it

[fickle cove]

votes are not counting even after members voted for server but it still shows same ammount of votes on page.

[sturdy swan]

sorry
My bot was repairing just now ~
.w.

[raven belfry]

Is the credits claim fixed??

[dry star]

Can’t get easy Fortnite stats to join the server

Hello need help now

[sudden spoke]

Two hour’s later, and the page hasn’t updated

[sturdy swan]

i add a bot but i can't find it

[limpid shadow]

Give it some time and it'll update on search too

[wise mural]

.'.

[wise mural]

OK THANKS

[twilit stone]

Day #5 - Still can't edit descriptions 🥴

[sturdy swan]

yap

I clicked the #logs link to try to enter

But can't

[mortal wing]

go out of beta

@sturdy swan

[sturdy swan]

i can view my bot

but

[dusk glade]

who is nom

@main tapir

[dry wedge]

how to get to the new theme of top.gg

pls

[sturdy swan]

a

[spiral frigate]

bet

beta*

[dry wedge]

ohk ty

[sturdy swan]

Or to the bottom

maybe(?

[dry wedge]

yeap its at the bottom

[mortal wing]

@cyan flint

thats nom

[frank grotto]

How to add server in top.gg .......

I click "add to top.gg"
then

[sturdy swan]

i am unable to edit the bot since the new update please help me if anyone knows??

[mortal wing]

just go out of beta

[sturdy swan]

oh ok

[dry wedge]

Will the bot get rejected for having attempt to murder command?

[mortal wing]

screenshot?

[vocal lynx]

is this a bug? Shouldn't topgg send post request only once

[sturdy swan]

I am unable to transfer my bot!!

[mortal wing]

because it doesn't work

[sturdy swan]

huh

why

?

[mortal wing]

because it doesnt

[sturdy swan]

so theres no way to transfer??

[wind crypt]

u should rather store in a json and limit it urself coz this happens too often nowadays

[vocal lynx]

oh ok

[flat hare]

where do you report bots

[gloomy shell]

On their page, click the report button

[flat hare]

I need a mod though so i can provide more details

[gloomy shell]

Theres a place for you to provide details and screenshots