#support

1 messages Β· Page 502 of 1

simple vector
#

Anyone help

granite lance
#

Same

sturdy swan
sleek bane
#

if you want to upload server count to top.gg, go to pinned messages in #topgg-api

sturdy swan
#

you need to post it yourself

simple vector
#

I need to add the code to index.js?

sleek bane
#

yes

#

but not only that

#

docs describe everything you need

sturdy swan
#

-invite

#

ah hey

#

i have an issue

#

can't edit server details on Website

#

why

#

hey there, my bot had 400 votes last month but it shows 0 creds on the page, anyone knows why?

full canopy
#

(Also going to add into the above issue, I don't see my credits on auctions as well which means the credits vanished even though I checked a few hours back and there was like 15.04) Scrolled up a bit more and I'll just wait until tomorrow.

sturdy swan
#

oops really sorry just read the chat above

cosmic pebble
#

how to remove a person from creators

zinc tangle
#

you cant

cosmic pebble
#

We want to remove the 3rd person

cosmic pebble
zinc tangle
#

delete and resubmit your bot

cosmic pebble
#

Kk

sturdy swan
#

auction?

#

yeah I do auctions but I never claimed these credits

white perch
#

Hello, excuse me, how do I add my discord server to this bot's voting?

plush reef
#

Edit and remove the ids

#

I think

sturdy swan
#

imagine new developers thinking they will get real money and their dreams crushed by top.gg

midnight wharf
#

Hi

#

My server got 120 votes last month

#

How do i claim the credits for it?

#

Where should I check it?

cobalt sleet
midnight wharf
kind eagle
#

ni
it's not real money
It's more like an in-game currency
You know like COD points

#

but you can spend real money to buy them tho

midnight wharf
ember kayak
#

what does this makes ??

kind eagle
midnight wharf
midnight wharf
kind eagle
midnight wharf
#

k np

graceful echo
#

go there and apply

midnight wharf
#

k

ember kayak
#

what does this makes ??

kind eagle
#

custom background

ember kayak
#

is there any example please ?

willow lynx
willow lynx
#

behind bot or where

kind eagle
#

I'm not supposed to advertise here but I'll find a link

willow lynx
#

i dont see it on the page tho

graceful echo
ember kayak
#

is there any example please ? @kind eagle

ember kayak
#

thx

willow lynx
#

oh ok

#

i guess thx from me too

forest edge
#

hi

kind eagle
#

the image in background

sturdy swan
#

Ooooff

#

help

kind eagle
ember kayak
#

guys

#

guys can i edit on my bot that is on top.gg ??

rancid rapids
cobalt sleet
ember kayak
#

but how can i edit

#

how can i make that if someone voted for my bot he gives him something or tell me that he voted with his id in a channel ??

kind eagle
surreal swift
#

-credits, sorry, saw people using it and tried..

zinc oracle
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT β€œwithdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
#

I made a meme Command

sturdy swan
# sturdy swan I made a meme Command
const Discord = require('discord.js')
let got = require('got')


module.exports = {
  info: {
    name: "meme",
    description: "sends a meme",
    usage: "[meme]",
    aliases: ["mem", "mm"],
  },


  run: async function (client, message, args) {
const embed = new Discord.MessageEmbed()

        got('https://www.reddit.com/r/memes/random/.json').then(response => {

            let content = JSON.parse(response.body);
            let permalink = content[0].data.children[0].data.permalink;
            let memeUrl = `https://reddit.com${permalink}`;
            let memeImage = content[0].data.children[0].data.url;
            let memeTitle = content[0].data.children[0].data.title;
            let memeUpvotes = content[0].data.children[0].data.ups;
            let memeDownvotes = content[0].data.children[0].data.downs;
            let memeNumComments = content[0].data.children[0].data.num_comments;
            embed.setTitle(`${memeTitle}`)
            embed.setURL(`${memeUrl}`)
            embed.setImage(memeImage)
            embed.setColor('RANDOM')
            embed.setFooter(`πŸ‘ ${memeUpvotes} πŸ‘Ž ${memeDownvotes} πŸ’¬ ${memeNumComments}`)
            message.channel.send(embed);
        })
    }
    
}
sturdy swan
#

This isn't the place for code

cobalt sleet
surreal swift
#

Where is channel #auctions-general located?

surreal swift
kind eagle
surreal swift
raven belfry
#

i dont see a claim option for credits hmm

deft olive
#

cant edit server info at all on site?

sturdy swan
#

I'm getting 502's all over the site

kind eagle
kind eagle
deft olive
#

nope I click save and nothing happens, tags cant be removed either.

kind eagle
#

I didn't try tags but the text can be changed

#

oh it's a known issue

deft olive
#

alright

worthy geode
kind eagle
#

It happens a lot

cosmic dagger
#

I'm confused as to why my bot never appeared on the trending new bots page. It was 2 days old and had more votes than any other bots on that page. How does it work?

kind eagle
#

how many servers did the bot grow ?

simple vector
#

Can anyone teach me how to make in my bot topgg page shows how many servers the bot in

#

Its not showing

steel belfry
simple vector
#

How to connect top gg api to my bot

pliant shadow
#

idk

#

but search the docs

#

or yt vids

steel belfry
#

cmd: pip install topggpy
py:

import topgg
import discord
from discord.ext import commands, tasks

bot = commands.Bot(command_prefix='yourprefix')

bot_token = "your_bot_token"
bot.topggpy = topgg.DBLClient(bot, bot_token)

@tasks.loop(seconds=60) #this updates the data every minute
async def update_stats():
    await bot.topggpy.post_guild_count()
steel belfry
pliant shadow
#

wait

#

maybe his bot isn't py?

simple vector
#

For nodejs?

pliant shadow
#

no

simple vector
#

Yeah

pliant shadow
#

not js

simple vector
#

I need code for node.hs

#

Js

pliant shadow
#

ok uh haven't thought of that

#

search for yt vids Β―_(ツ)_/Β―

simple vector
#

Hide the token

#

@steel belfry

pliant shadow
#

.env file

steel belfry
#

yeah .... ofc

#

use a .env file, or if your hosting service has a feature to hold environment variables, then save it there and import it as a variable

simple vector
#

Yeah ik env

kind eagle
simple vector
#

But it uses (β€˜

pliant shadow
simple vector
#

Npm i topgg/sdk?

steel belfry
pliant shadow
#

that file is for python

pliant shadow
kind eagle
simple vector
#

Bruh wheres the correct ones

steel belfry
steel belfry
kind eagle
kind eagle
steel belfry
simple vector
#

Oooo

#

Thanks

steel belfry
#

u dint mention .js

kind eagle
kind eagle
steel belfry
simple vector
#

Says cannot access client

#

@kind eagle

kind eagle
#

like a normal bot

#

client.login(BOT_TOKEN)

sturdy swan
#

..

simple vector
lethal dew
#

Why does it say $0, It was something around $15.48 and never got to claim it!

sturdy swan
lethal dew
sturdy swan
#

What are they

#

This is all new to me

#

Auctions for what tho

lethal dew
#

-credits

#

ask some mod to use this

#

it gives detailed explanatiom

sturdy swan
neat badge
#

Seems to be an issue with voting credits?
There isn't an option to redeem your credits from last month.

#

Hope this is rectified before auctions end tomorrow. thinkin

pliant shadow
sturdy swan
#

:mm:

wary marsh
#

heyyyy

pliant shadow
wary marsh
tacit zodiac
#

Already done so

wary marsh
#

thanks

wary marsh
cosmic dagger
kind eagle
lethal dew
#

but where is the redeem button?

kind eagle
lethal dew
#

na in auctions it says balance $0

#

haven't redeemed it as well

sturdy swan
#

Hey my friend get banned by era and can't vote bots on top.gg
He say Luca ask him dm bot reviewer era then he accidentally sent a gif (idk what the gif about) then after 1 second he immediately get banned , now he need unban form

#

anyone have the unban form?

cobalt sleet
dusky wolf
#

The save button is not still working I can't update my bot

#

It has been a week now

cobalt sleet
#

It's a known issue unfortunately. Check the pins.

fierce swallow
#

Aye yo where's my vote credits, i didn't redeem em, they just went poof notKEKW

mortal wing
#

did you not clicdk redeem?

lethal dew
mortal wing
lethal dew
mortal wing
#

it should show a log

#

of redeems

fierce swallow
lethal dew
mortal wing
#

you redeemed them

lethal dew
#

See, It was $15.48 yesterday i did not claim it

#

no dude

#

those are other months

#

we are in 8th month

#

@mortal wing

sturdy swan
#

Do votes resets???

mortal wing
sturdy swan
#

wha?

fierce swallow
#

I didn't redeem

#

I had 15.06$

lethal dew
#

looks like many have this problem

sturdy swan
#

Why votes resets?

lethal dew
#

it is what it is

#

πŸ™‚

pliant mauve
fierce swallow
#

I even already asked here

sturdy swan
#

I see

fierce swallow
#

And i had them

sturdy swan
#

how do you get the "Vote Credits" thing

#

what's that

lethal dew
fierce swallow
#

When you get at least 100 votes

fierce swallow
#

And didn't redeem

lethal dew
#

ye ye

#

same same

sturdy swan
#

ohhh

lethal dew
#

we wait for 2 to 3 days

#

i guess

fierce swallow
#

Scammed MC_Kappo

mortal wing
fierce swallow
#

Already did

mortal wing
#

where

fierce swallow
#

Also you're not mod what would you do kekeplode_devcord

mortal wing
#

are you blind

lethal dew
#

dude u are blind

lethal dew
#

mr alec it is july given

#

but we

#

are in august

#

so ur blind

mortal wing
#

well he hasnt gotten 1000 votes spinningGamer

fierce swallow
#

I didn't redeem shit

fierce swallow
#

No was i redeemed that

lethal dew
#

alec u got things wrong mate

lethal dew
#

anyways imma wait for a verified mods or trial mod

fierce swallow
#

Omfg what's wrong with you

lethal dew
#

Mr Alec pls do not help others if u don't know stuff properly

#

just a request

mortal wing
fierce swallow
#

I DIDNT DO SHIT

lethal dew
#

u don't

fierce swallow
#

Ipen ur fucking eyes

#

And learn to read dates

mortal wing
#

I really don't understand why you are arguing

lethal dew
#

bro @fierce swallow chill he doesn't know about it, just ping a mod and wait for them to respond

fierce swallow
#

Because I didn't redeem and it went poof

mortal wing
lethal dew
#

dude no

#

every month

mortal wing
#

Unless thats a log for another project

lethal dew
#

first 100

fierce swallow
lethal dew
#

it is not just first time

fierce swallow
#

THIS MONTH

mortal wing
lethal dew
#

no

fierce swallow
#

IT IS

lethal dew
#

then how do i get it

#

i have been claiming for past 4 months

fierce swallow
#

Omfg stop annoying

#

If you don't know what you're talking about

mortal wing
#

first 100 = 15$ then after that its 1000 votes = 1$ its not every month

fierce swallow
#

No

lethal dew
#

it is every months

#

OMFG

fierce swallow
#

It's like that every month

lethal dew
#

ur so .........

mortal wing
lethal dew
#

yes it is every month, i get it every month

fierce swallow
#

It literally said that i had 15.06 to redeem yesterday

mortal wing
fierce swallow
#

Omfg just stop please

lethal dew
mortal wing
#

and you can't even listen

fierce swallow
#

NOT FOR YOURS

lethal dew
#

imma ping a mod

fierce swallow
#

I can but what you say is wrong

lethal dew
#

@cyan flint we need help, u here?

fierce swallow
#

Im not able to redeem my 15.06$ vote credit it said I could redeem at the end of the month

lethal dew
#

yes same so now just chill

#

wait for 1 or 2 days

#

otherwise come back here and ask a verified person

fierce swallow
#

I just wanted to explain Nicole so she doesn't have to catch up

mortal wing
fierce swallow
mortal wing
fierce swallow
#

I am

lethal dew
#

he is actually

#

now just wait

#

like enough

#

of arguing

fierce swallow
#

You get 15 for first 100 and 1$ per 1000 EVERY MONTH

lethal dew
#

yep

fierce swallow
#

And i had 163 so 15.06$ which i haven't redeemed yet

#

Which literally is in the screen i sent

lethal dew
#

I had around 590 around $15.48

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which i haven't redeemed as well

#

redeem button missing

#

and that $15.48 changed to $0

#

xD

fierce swallow
#

Same here

lethal dew
#

ok imma head out peace Peace

graceful echo
ashen pagoda
#

How i can see all of my reviews?
Since 25 i can't see anymore because the page doesn't render?

urban veldt
#

Hi

#

So

urban veldt
#

Luca says my name is not kam but it’s: Kam#7171. I changed my name a few months ago a while before I joined this server

ashen pagoda
mortal wing
#

my bad

plush reef
#

why it not saves my changes on the long description

mortal wing
ashen pagoda
#

We can't reply the reviews still? 😦

tulip gorge
#

when i can claim credits

plush reef
ashen pagoda
#

this system it's been broken for months

#

unfortunate

zinc tangle
#

hi

sturdy swan
#

@vernal narwhal

#

@somber parcel

zinc tangle
#

?

jaunty sigil
#

I got my bot approved by top.gg, but the bot isnt showing on the website

proven glen
#

how much time does it take to approve/decline a bot?

#

i had applied earlier, but nothing happened since 3-4 days, so i deleted it and re-applied

#

just now

#

my friends applied after i did, and got their approved prior :/

lone anvil
#

@proven glen cannot find a bot that you've added

#

if you're talking about Nastyb0t, which was added by someone else (although probably your alt), it was approved 2 minutes after submission

#

which means you just put it back into the approval queue

#

Never delete and resubmit bot because you think its not getting reviewed

twilit stone
#

When we can edit description 😒 I've made changes in the bot and added many new features.. But the description is the old one 🀣🀣 Please do something

native obsidian
#

Chat bot wont work in my discord for some reason

#

It appears as if its offline

proven glen
#

message

#

or any dm stating it's approved

#

so i got confused

#

sorry for deleting, my bad ☹️ πŸ˜“

lone anvil
limpid frigate
#

Loo

#

L

proven glen
#

now what to do? harold

limpid frigate
#

Idk

#

AYO

#

🧞

proven glen
#

:/

#

can it be reapproved? please? πŸ™„πŸ˜…dorime

versed star
#

when can my bot be approved ?

#

im new to this so idk

gusty vortex
#

How long does bot approval take?

  • There is a queue of bots, so your bot will not be reviewed instantly.
  • It can take up to a week (or longer) for your bot to be approved or declined due to there being a queue of bots manually reviewed by @Bot Reviewers.
  • The "Bot Developer" role will automatically be given to you.
  • If in the chance your bot is denied for one of the reasons stated in #rules-and-info, you will find out why in #mod-logs.
versed star
#

ok ty

gusty vortex
#

@cedar wind sry for the Ping but this isnt allowed right?

silver lodge
#

Hello, how do I redeem vote credits from my bot? We are a team, but I'm the owner

#

Bot ID: 765207869032366090

sturdy swan
#

uhz

#

dh

keen vector
#

How does bot testers test the submitted bots? I've submitted my bot, but it's declined because it's said that the commands are not working at all while at the same time I tested my production build on my private server and it works correctly.

#

I see... I might want to submit an appeal then. Thanks!

sturdy swan
#

ay hi

zinc oracle
keen vector
wintry dock
#

your website's 404 page is broken

zinc oracle
small portal
#

I am trying to do save but it is not responding yet

craggy thistle
#

i cannot redeem credits

keen vector
#

Aah I see... Alright then, thanks! My bot actually logs error, however it's logged on a different channel, which will require more permissions to create

craggy thistle
#

and it is telling me that the credits will be redeemable by the start of the month

#

and well it is the start of the month πŸ€·β€β™‚οΈ

cyan sable
#

I added a bot but it dosent show on my profile

#

need help fast

long ferry
craggy thistle
#

how can i get notified when the issue is resolved?

#

any role i need to take?

long ferry
#

no

#

you'll just have to wait

cyan sable
#

same

long ferry
#

Make sure you're logged into the correct account

cyan sable
#

i added it but cant see it

long ferry
#

Otherwise try going to /edit

small portal
#

I am not able to save in edit page can anyone help me?

cyan sable
languid slate
#

How long does the review take? I added it 1 hour ago

wild stoneBOT
#

@cyan sable @languid slate

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

cyan sable
long ferry
#

added my bot on my dad's account

There's your answer

#

You're logged into the wrong account

cyan sable
#

yea i am on his acc

#

and in the log aswell

small portal
#

Ah i am not able to save in my bot edit

#

Can anyone help?

mortal wing
small portal
languid slate
#

Where can I see all my bots?

mortal wing
cyan sable
small portal
toxic bay
#

"known issue" means that the devs already know aboout the issue

calm sparrow
#

I wrote the descriptions of the bot's commands next to it, they don't say it was empty to fill the word, right? They said so today.

kind eagle
calm sparrow
#

don't they refuse

pliant shadow
#

they will

kind eagle
#

no
they want you to have an introduction
not the commands list

pliant shadow
#

improve the description

kind eagle
# calm sparrow in vain?

put something like

Hello there this is my bot Luca. It's a cute bot that can summon catgirls. It can also ban users OwO. Invite now to see the magic.  
  
Here are some commands from the cute little bot:  
*-ban*: Bans a user
.....
sturdy swan
#

So i submit my bot and then what

sudden spoke
#

It’s already tomorrow, and still no sign of credits YwAWelcome

grim hedge
#

Please help..

#

I don't know why I need these

mortal wing
grim hedge
#

oh sorry.

mortal wing
#

its fine

grim hedge
#

wow thx

mortal wing
minor crow
#

the fact you don't know why you would need them and you're planning to grow a bot past 100 is worrying information

grim hedge
sturdy swan
#

The detailed description of the bit

#

Bot*

#

So the commands

#

?

#

and what they do

long ferry
#

Description

#

Says all

#

Describe the bot

sturdy swan
#

um

#

ok

#

also

#

Custom bot card background

#

whats the dimensions

calm sparrow
wild stoneBOT
#

@calm sparrow

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

pliant shadow
#

-upto

idle heath
#

Hello, how long does it normall take for a bots username / avatar to update on its page?

pliant shadow
small portal
#

How to i say my edit tension_sad

jaunty sigil
#

my bot has been approved by top.gg, but isnt showing up on the website why?

pliant shadow
#

chill

#

prob a cache away

jaunty sigil
#

I can see my bot in trending bots btw

jaunty sigil
#

but when i search for it, it isnt showing

pliant shadow
pliant shadow
jaunty sigil
#

I mean time to get it fixed?

pliant shadow
jaunty sigil
pliant shadow
#

that will prob ensure if the bot is new

#

if not

#

yup it's a search engine problem

jaunty sigil
#

wdym?

mortal wing
pliant shadow
#

the search engine either:
A: has an error
B: can't read the database for some unknown reason

jaunty sigil
#

ohh

pliant shadow
#

yeah

jaunty sigil
#

thanks!

pliant shadow
#

prob more waiting

jaunty sigil
#

ok

pliant shadow
#

for my bot it worked

#

so

#

ok but yeah took a few days

calm sparrow
#

or general

craggy thistle
#

now the credits are gone without a trace

long ferry
#

there is no eta

craggy thistle
#

eta?

long ferry
#

no estimated time of fix

craggy thistle
#

yes, but will my credits be back?

#

cz they literally are gone without a trace

long ferry
#

not sure

craggy thistle
#

wait so there is a possibility i will not be able to get my hard earned credits?

sturdy swan
long ferry
#

Because I'm just a moderator and cannot check

sturdy swan
#

ok good luck then πŸ˜„

long ferry
#

The only thing I can tell you as of now is to be patient and have the team work on the site issues

modern forum
#

Bruh wtf. I still can't get my vote credits and my bots votes are already reset

long ferry
#

see above

calm sparrow
#

I can't edit around my bot?

long ferry
calm sparrow
long ferry
#

I did not mean you with the see above

modern forum
#

Bruh wtf. I still can't get my vote credits and my bots votes are already reset

sturdy swan
calm sparrow
modern forum
#

I want my vote credits

#

Pls

sturdy swan
#

it isnt real money

#

-credits

craggy thistle
#

i usually use them for auctions

sturdy swan
#

what will we get from auctions

north bison
#

how to make short link for my bot ?

craggy thistle
craggy thistle
mortal wing
modern forum
north bison
#

how to make short link for my bot ?

mortal wing
keen vector
#

Uuuh, I don't get my rejection reason at all.

Reason: Your bot page mentions, or promotes NSFW functions in its descriptions. Please remove any mentioning of NSFW features.

Basically my bot is a NSFW content moderation, which prevents offenders from posting NSFW contents in the wrong channel by blurring or removing it and administer appropriate punishments. Can someone explain why am I the one who's promoting NSFW contents here?

sturdy swan
#

I can't see any credits for the month of July?

kind eagle
kind eagle
sturdy swan
#

500+

mortal wing
kind eagle
mortal wing
#

But I recommend readding your bot as soon as possible

keen vector
mortal wing
sturdy swan
#

oh

mortal wing
#

Try contacting the reviewer

sturdy swan
#

so will the credits be given to us.. or are they totally gone for the last month?

silver lodge
#

I got 112 votes and I had credits yesterday, but today (first day of the month) I can't redeem the credits

dusk sedge
#

How to use Scrims Manager BOT ?

#

Please help

kind eagle
kind eagle
pliant shadow
slender imp
#

Hey, I am trying to make an announcement. It's pretty long so I used a lot if line-breaks to split it up, but they don't show in the announcement and make it pretty much unreadable. Is there a way to have line-breaks in announcements?

kind eagle
#

try doing it in md5 format and it should probably work

#

if you don't know that just put 2 spaces at the end of each line

slender imp
#

Okay. I'll try that.

modern forum
#

Are my voting credits gone forever?

sick haven
#

Veld knows about the issue and said he will try and get them back for us

rancid rapids
cosmic pebble
#

Lol

chrome flint
#

Can some one explain vote credits
Like it had 16$
And now it's 0
And i don't see a channel called auctions too

lucid briar
#

just a bug, and i believe it's being worked on

chrome flint
#

What are they and how do they work?

lucid briar
#

-auctions

wild stoneBOT
chrome flint
#

Bids is locked?

sturdy swan
#

why?

jovial sphinx
sturdy swan
lucid briar
#

site issue i'd assume

#

nothing you can do but wait

#

on the discord developer portal you can

#

do you see a "refresh data" button on your bot page?

lucid briar
#

no worries

lucid briar
sturdy swan
#

ok

tribal garden
#

Hi, my bot got over 1k votes however, I didn't get any credit for it?

#

And I can't redeem?

sturdy swan
tribal garden
#

Ok, thanks!

sturdy swan
#

np

wind crypt
#

o

hallow nexus
dark burrow
#

IS the site glitched??

hallow nexus
#

846464095137038397

dark burrow
#

Cuz I'm not able to add my server

kind eagle
ruby kettle
#

I am confusion

hallow nexus
#

Reklam

ruby kettle
kind eagle
#

Rek what ?

long pumice
#

i didnt operate a dating server so im confused

kind eagle
fiery arch
#

Hey

kind eagle
#

Hey

jaunty basin
#

id is 579657561951698985

fiery arch
#

Because when I'm doing the html description of my bot and I try to put the background with a picture that I want the background just appears?

#

oh, it's not just me that happens.

pearl hedge
#

how do i claim my vote credits

long ferry
#

just saying

long pumice
long ferry
#

It is still considered underage dating what seems to be said there, feel free to contact @tacit zodiac once you have fixed that

pearl hedge
#

nobody? ok

long ferry
wild stoneBOT
#

@pearl hedge

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT β€œwithdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

hidden drum
#

The Edit button for my server is not showing up

#

I am logged in btw

long ferry
#

creators on servers aren't reliable at the moment

pearl hedge
#

where exactly do i redeem my vote credits

long ferry
#

there's issues with it atm

hidden drum
#

but how can I redeem my vote credits from it then

pearl hedge
#

same question

#

no answer aight

long ferry
#

just read

wary marsh
#

Still No button to claim the vote rewards @tacit zodiac PepeWhyCry

left light
#

When I reply to a message, it is counted as a reply ?

pearl hedge
#

where is the dashboard

wary marsh
#

I know maan

long ferry
wary marsh
#

pepeshrug just asking when it will be fixed

hidden drum
#

so we can't redeem the credits?

#

😐

long ferry
#

not at the moment due to site issues

pearl hedge
#

oh ok

hidden drum
#

do you know if those credits will be re-given later on?

long ferry
#

Not sure

hidden drum
#

ok

#

ty

pearl hedge
rose wave
#

@urban trench come here

#

Wow you have bot dev role too

#

Support team help us

mortal wing
#

Whats your problem

rose wave
#

We dont claimed our credit of Giveaway Bot

#

Its our bot

#

-bots

wild stoneBOT
mortal wing
#

Known issue

rose wave
#

Giveaway Bot

#

It was earned 15$

urban trench
rose wave
#

So I was did a bid of 12$

#

Now how can I pay!!!

mortal wing
mortal wing
#

Its a known issue

#

For now you can wait.

rose wave
#

Ok if its issue. Then who will pay the 12$ bid

#

-_-

mortal wing
#

You can tell the team when you wanna pay.

raven belfry
#

is the credits thing fixed??

mortal wing
#

no

wintry meadow
#

Excuse me

#

I tried publishing a bot but it still has not been approved

sick haven
#

Be patient, they will get around to it soon

wintry meadow
#

How long do you think it may take

wild stoneBOT
#

@wintry meadow

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

wintry meadow
#

Oh

#

Ok

#

Thank you for your help :)

earnest dust
#

where is the iara

#

i need to dispute my decline

mortal wing
#

dm tthem

#

395526710101278721 here's their id

cobalt sleet
#

@somber parcel

feral echo
#

my under-development bot command finds posts from reddit (and blocks all nsfw posts). Would it be a problem if a post is nsfw but it doesn't get marked as nsfw on reddit and my bot posts it anyway?

cobalt sleet
long ferry
#

If you're aware it does generate nsfw content, lock it completely to nsfw channels

#

doesn't matter if nsfw or not

feral echo
#

hm okay

#

I can maybe limit it to trusted subreddits.

long ferry
#

that would possibly be fine

cobalt sleet
#

That would be a good idea

sturdy swan
#

Omg

#

Yes

surreal swallow
#

what does advertise in top.gg do?

sturdy swan
#

I got my Bot

long ferry
wild stoneBOT
deft glen
#

i edited my bot page a load of times (unverified) so i could change and test out css. but now every time i reload the page the styling changes like its going back to an earlier version. why?

long ferry
#

caching

sturdy swan
#

Hello, I've got too 200 votes in July and had my $15 waiting for a redeem. Now when i open the bot's page it says I have $0.00 but i didn't even claim them.

long ferry
#

known issue

sturdy swan
#

Oh... Is it going to be fixed? :(

long ferry
#

there's no eta for that

sturdy swan
#

hmm, thanks ig

surreal swallow
#

so if i get selected as the highest bidder it will dm me?

deft glen
long ferry
#

it is still caching

#

best is to refer to pins aswell

deft glen
#

ok. thx

sturdy swan
#

@somber parcel

earnest dust
#

ok

sturdy swan
#

@sharp narwhal

cobalt sleet
zinc oracle
sturdy swan
#

Oh wrong chat sorry

steep dome
#

Guys I need help. I installed the Bot to show my subscribers, total views and videos but I don't update as my subscribers go up.

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

steep dome
long ferry
#

you're in the wrong server

sturdy swan
#

I updated my bot name , why doesn’t it update on the topgg website

mint schooner
#

Click 'refresh data'

sturdy swan
#

Where

mint schooner
#

on the site?

sturdy swan
#

It may take a while

#

It will be under edit button

sharp narwhal
sturdy swan
#

what's the waiting time for you to review bots out of interest

grim brook
#

Bruh I have to pay for an auction tmrw but I still haven’t received my credit

sturdy swan
gritty tangle
#

do you have to have auctions access to be able to redeem votes?

mint schooner
#

Are you logged in?

#

Damn, idk then

sharp narwhal
#

Its one of those days apparently facepalm

bright crystal
grim brook
#

@modern oxide hi

#

ay the best bot dev said hi!

sharp narwhal
gritty tangle
# grim brook ?

i cant redeem my 210+ votes, i waited 12 hours, and still nothing, i requested auctions access a couple hours ago, but idk if i need to get accepted before i have the option to redeem them

modern forum
#

Hey will I never get my vote credits ??

sturdy swan
grim brook
#

if thats what u mean

sharp narwhal
gritty tangle
modern forum
grim brook
#

$15

sharp narwhal
grim brook
#

but i expected to be able to redeem it

#

but i cant now

#

so i cant pay for the auction

sharp narwhal
gritty tangle
sharp narwhal
#

When you view the bot page, they are on the right side.

sturdy swan
#

Which bot did cole make lol

gritty tangle
#

do i need to get approved for auctions before i can claim my credits?

grim brook
#

its godly

sturdy swan
#

Also is the mee6 bot was uploaded by real owner? Including dyno

sharp narwhal
#

Your issue is potentially related to already known issues (see the pins)

grim brook
sturdy swan
#

Wym

#

Mee6 developer I mean

grim brook
#

ye

#

where

sturdy swan
#

Uhh 🀣

gritty tangle
#

lol

kind eagle
sturdy swan
#

I mean was mee6 uploaded by the real developer

gritty tangle
#

had to be

#

only someone who has access to the token and stuff could upload it

ruby kettle
#

How do you remove discord servers from your home?

gritty tangle
#

home?

sturdy swan
#

It was probably its staff team bot the main dev

ruby kettle
#

yeah profile page

sturdy swan
#

Im sure the developers of mee6 are busier than busy

modern forum
kind eagle
#

maybe

lucid briar
sturdy swan
#

@lucid briarwhy there is no option for upload server?

lucid briar
#

just wait patiently, you'll find out once it has been resolved

#

you're not the only person affected by this

magic quartz
#

How many waiting?

sturdy swan
#

@lucid briarit is showing something went wrong

#

@lucid briarwhen i click preview my server so its showing 403 Something Went Wrong

grim brook
#

dont spam ping him

#

and 2nd of all

#

send a screenshot

grim brook
#

is ur bot approved?

sturdy swan
#

@grim brooki am adding server not bot

grim brook
#

oh

#

are you logged in?

sturdy swan
#

yes

grim brook
#

hm then idk

#

ive never put up a server

sturdy swan
#

lol

twilit kraken
#

Took an hour ish for the 403 to disappear after my bot was approved. Possibly same thing with server

#

Probably has to be synced across the CDN if it’s cached

magic quartz
#

How many time waiting?

modern forum
#

Pins

sturdy swan
#

My bot is ProMag Id 865907754257874944
Why not add top.gg ?

zinc oracle
sturdy swan
#

Give my Reason

#

@zinc oracle

zinc oracle
#

I just did πŸ‘€

sturdy swan
#

I Arabic not English

zinc oracle
#

I dont speak arabic sorry

sturdy swan
#

Ok give my Reason

#

I transfer this Reason

zinc oracle
#

Your bot description is your bot's code. Your long description should not consist of your bot's code, it should be about what your bot does, command list, etc. Please rewrite your description to include more useful information about your bot.

sturdy swan
#

Oo thx

#

lool lool desc Is js lool

clever tinsel
#

hey hello

#

can anyone help me?

long ferry
#

just ask

clever tinsel
long ferry
#

then they should appeal if they wish to: appeals@top.gg

surreal swallow
#

so if i get selected as the highest bidder it will dm me?

clever tinsel
sturdy swan
#

I have a question

#

If I have a website how do I make it so on top.gg it redirects the users to my website?

long ferry
#

you add a website url to your bot page

#

once they click it, it gets redirected to your website

sturdy swan
#

Ok

#

I put a website but it keeps taking me to the vote/invite page

#

Waht error ?

long ferry
short parrot
#

@sturdy swan you need to add the website here

long ferry
#

Read above

sturdy swan
long ferry
#

Have you created a bot account on the application?

#

On the discord devs portal

sturdy swan
#

Yes

#

:(

long ferry
#

Are you sure it doesn't say "create bot" on the bot section?

sturdy swan
#

I don't understand what to do right now.

sturdy swan
long ferry
sturdy swan
long ferry
#

your bot id

sturdy swan
#

Stop

long ferry
#

?

sturdy swan
#

865907754257874944

#

This

short parrot
long ferry
sturdy swan
long ferry
#

unless you deleted your bot application

sturdy swan
#

lool lool client bot is bot not my
Its I'd my lool lool sorry

north creek
#

How do I delete a not published server? There's no delete option.

north creek
#

DSL isn't in the server

long ferry
#

then it shouldn't show up on the site anymore

sturdy swan
#

Done add bot for top.gg ? @long ferry

north creek
#

And for one of the servers, I'm not even in the server anymore

long ferry
#

known issue

modern sleet
#

How long does it usually take to get accepted into the advertising platform?

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

short parrot
modern sleet
#

Oh okay, wasn't sure if I filled something out wrong or not. Thanks ^^

sturdy swan
#

Ok lool

north creek
sturdy swan
#

How do I make it so when someone clicks view on my bot it redirects to the website. I see the website on my profile but can’t click view and no redirect

short parrot
sturdy swan
#

Yea Ik

#

I see other bots when u click view to goes to there website

short parrot
#

yea I can click it and it redirects

sturdy swan
short parrot
#

yes

sturdy swan
#

Ok

#

But when I do it it goes to the vote page?

sturdy swan
long ferry
#

what are you pressing exactly

short parrot
sturdy swan
sturdy swan
#

Ik the website at the bottom works

#

when robot rejection/acceptance is complete @long ferry

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

cloud glacier
#

is bot list down

sturdy swan
#

Mention my

cloud glacier
#

i keep getting host is not working

sturdy swan
sturdy swan
#

This is annoying

long ferry
#

you're not explaining exactly what you want

You're saying "I want people to redirect to my website" which you already done through the website button

#

are you talking about promotion cards that go to a website right after clicking on it? That's something that can only be done with auctions and promoted products

#

-auctions

wild stoneBOT
sturdy swan
#

am I able to change name of the bot on top.gg as I have changed it on dev portal

#

When someone searches up my bot. And they click view, I want it to redirect to my website for it

long ferry
#

that is only a thing for auction products promoted through auctions

#

a simple bot page cannot do that

sturdy swan
#

it’s called Invoke rn

long ferry
#

Press refresh data on your bot page

sturdy swan
#

on discord

#

but bully on top

#

have done

#

oh ok

#

ah ty legend

civic talon
#

For .js

long ferry
surreal swallow
#

will it announce the highest bidder for auction tmr?

civic talon
#

Thx

wild stoneBOT
slow plaza
long ferry
#

oop

slow plaza
#

i can't press

long ferry
#

is your browser compatible?

slow plaza
#

it was

long ferry
#

use a different browser

slow plaza
#

i switched to beta a week ago

#

and it was working

#

idk what happened this time

slow plaza
slow plaza
#

too

#

see

long ferry
#

Not sure what happened then, works perfectly on my end

#

Disable extensions that could interfere with it

slow plaza
#

it was working perfect on my end too

#

suddenly this happened

slow plaza
#

i have translate, honey and grammarly i dont think they will cause a prblm

#

Same happening from my mobile

arctic tusk
fierce swallow
fierce swallow
bleak spire
#

is background url working for anyone when filling bot details?

#

I am getting this error even though uploaded image is png image

cobalt sleet
#

Try linking to the image directly (right click on imgur or add the file extension to the end of the url in your browser)

sick haven
#

can you get vote credits if your server gets 100 votes? and if so, can you use those credits on bots

#

ty bud

fervent garden
#

Why did i not get my vote credits even though my bot had 150 votes?

long ferry
#

known issue

fervent garden
#

so have i lost out on this months credits?

long ferry
hoary spire
#

I have already a bots code.. but it doesn't support spotify links...so now i want it to work on spotify api..can anyone help??? I will pay

long ferry
#

-needdev

wild stoneBOT
#

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

mint schooner
#

bruh