support

[vital sigil]

i guess you will get nothing until your bot have been invited to at least 80 servers and then verified

[hazy pewter]

Wasnt it 100?

[vital sigil]

nah you can apply to verification since it reaches 75

[grand ravine]

76 server, then you can fill the verification form

[vital sigil]

yeah right

[grand ravine]

anyway, that's offtopic enough

[hazy pewter]

Also, is a privacy command still required? I remember people were talking about one being required

[vital sigil]

i have one

lol

[hazy pewter]

Ye I have one too just wanna know if its required or not

[vital sigil]

idk

i have one cus literally all known bots have one

[hazy pewter]

Yeah back with the verified thingy it used to be required

[ocean forge]

I did that it dont work for me

I think it needs 20 topgg cash to do that

[grand ravine]

still is

[hazy pewter]

Alright ty

[grand ravine]

you can't get past 100 servers if u don't verify ur bot

[hazy pewter]

No I meant privacy command

Not verifying

[sturdy swan]

you need to wait

[vital sigil]

could you describe what that command should actually do?

[grand ravine]

ah, it is recommended to have a privacy policy, but I don't think they enforce it

[ocean forge]

I did i was waiting like 10 days

[grand ravine]

auction access takes a long time for approval

expect at minimum 2-3 weeks

[hazy pewter]

Auction access is for advertising your bot right?

[grand ravine]

ye

well, to bid on tags actually

[weary goblet]

What is the benefit of the Top.gg website?

If you put a bot on it?

[grand ravine]

the only botlist ""supported officially"" by discord

basically the most known botlist out there, and the one discord staff sends you to when you ask for bots

[sturdy swan]

What is N/A meaning ???

[grand ravine]

not added

meaning you didn't upload the server count

[sturdy swan]

How can id do ??

[versed kiln]

can it at least be deleted?

[grand ravine]

#topgg-api

[hardy wigeon]

Contact staff

[versed kiln]

k

thanks

[sturdy swan]

Can i add member count in place of N/A

[grand ravine]

no

that's specifically for server count

[sturdy swan]

Ok

[magic temple]

hello help me pls how i edit my bot

[dark crest]

how long does it generally take to get your bot approved on top.gg?

[mortal walrus]

#502193464054644737

[sleek bane]

A few weeks

[sleek bane]

If you go to your bot's webpage and you're logged in as bot owner, you should be able to see a "Edit" button on the left

[dark crest]

what exactly are they reviewing? the description of the bot?

[sleek bane]

Both

[dark crest]

both what

[magic temple]

Ive been making a mistake for 3 months or even 4 I dont know anymore

[sleek bane]

They are reviewing both the description and the bot

[magic temple]

it annoys me because i reported this bug for a long time and i have no response...

[dark crest]

it wasn't required to upload the code, so how would they review the bot

[magic temple]

@acoustic wren

[sleek bane]

They use the commands, they don't review the code

[dark crest]

ah

thank you

[magic temple]

modossss pls

team communty manager

help me

[sleek bane]

What's the problem?

[magic temple]

I have an error message for 4 months and i cannot edit my bot i reported the bug and all and no responses

[sleek bane]

What does it say when you try to edit the bot?

What's the error?

[long ferry]

Known site issue, try turning off beta

[magic temple]

where is a beta version pls

[sturdy swan]

Hi. So I deleted my old bot and I'm on my new bot that's on Top.GG. But the old comment's and vote's per month are still there. What do I do to fix it?

I tried to refresh and stuff but it's still there.

[copper monolith]

i wish 500 error was a known issue

..

I cant even edit my bots page

yeah still cant edit it

[magic temple]

for 4 mounths me ..

[copper monolith]

oh god

im experiencing

[mortal wing]

the bot and description

[copper monolith]

too

[sturdy swan]

Anyone know how I can fix it?

it got accepted like 5 hours ago but it's still there.

[magic temple]

MODOOSSS I CANT EDIT

wow

4 mounths

wake up

...

[sturdy swan]

Hello? Can someone help me please?

[magic temple]

I dont care about making a bot and you dont even help me thank you modos

[sturdy swan]

Me?

[magic temple]

are u modo ?

no

[sturdy swan]

Ok

[tacit zodiac]

@magic temple Should be fixed? I believe you submitted a ticket right?

[magic temple]

@tacit zodiac

since a long time

[tacit zodiac]

Can i have your ticket ID, I think I responded or it will get sorted out later today

[magic temple]

I cant even find my ticket anymore so much that its been a long time

[rapid minnow]

Ok so i submitted a bot but i cant see the page anymore and i have no ping of it being declined or accepted can any tell me why?

[magic temple]

I had sent by email and sent to modos

[nova jetty]

hello

[mortal wing]

because you only sumbitted yesterday

takes around a week

[nova jetty]

when will i know when my bot get's approved?

[hardy wigeon]

You will get a dm by top.gg watcher

[rapid minnow]

But o was able to see my bots page before now it wont show up

[hardy wigeon]

and a ping in this server too

[mortal wing]

go on your profile

and are you logged in

[sturdy swan]

Still needing help

[rapid minnow]

Yes im logged in

[onyx notch]

whats the average time it takes for bots to be approved and crap

[rapid minnow]

1 week i think

[rapid minnow]

I am but i dont see my bot on my profile

[onyx notch]

thats an improvement since the 4 weeks it took me last time

[rapid minnow]

Nvm i ser my bot in my profile now

[stoic socket]

is anyone good at flask

[hardy wigeon]

[humble eagle]

#support #development

[mortal wing]

#development

[humble eagle]

🤦‍♂️

thanks

[chilly portal]

hey, I was wondering where the form has to be bot analyzer

[stoic socket]

#site-status

[sturdy swan]

What is an ama?

[stoic socket]

Ask me anything

[hardy wigeon]

Ask me anything ig.lol

[nova jetty]

hola

¿cómo estás?

[stoic socket]

#general-int

[sturdy swan]

optional or required???

[drifting stratus]

required

good catch tho

[pulsar dagger]

How can i remove myself as the creator of a server?

[sturdy swan]

Hello

[echo gyro]

what do you mean

[sturdy swan]

I think this is a bug.

https://imgur.com/EiLIK8w.png
https://imgur.com/ncCw0Us.png

[pulsar dagger]

A guy added me as the creator of a server

[idle salmon]

Is rob disable for dank

[pulsar dagger]

Which i am not

[idle salmon]

?

[echo gyro]

i dont know sorry

[hazy pewter]

But it's not on the site?

[echo gyro]

gg

[echo gyro]

wait 2h

[hardy wigeon]

Report to staff

[hazy pewter]

oh ok

[echo gyro]

same thing

when my bot was approvded

[pulsar dagger]

Alright, thanks

[hardy wigeon]

I dont think it takes any time the bot just appears on the site

[echo gyro]

yeah

[lucid axle]

Hi, I would like deletion of my discord servers list

[echo gyro]

my bot took from half an hour to an hour so I say

[hardy wigeon]

kick dsl from your server

[echo gyro]

@hazy pewteri have question for you can i dm you ?

[lucid axle]

?

[hardy wigeon]

you want to delete your server?

[hazy pewter]

sure

[mortal wing]

required

[sturdy swan]

yeah i got that, im kinda reporting a bug

[lucid axle]

its showing all the servers im in, in my top.gg profile

[hardy wigeon]

So?

[mortal wing]

yea its known

[tall viper]

you have to transfer the ownership

[urban veldt]

What does bidding do lol

[pulsar dagger]

I'm not the owner, some other guy added me

[gaunt raft]

hi, i just changed my bot's pfp and the old one is still being displayed in the top.gg page, how long does it take to update?

[stoic socket]

its cached currently, give it up to 12 hours

discord cache takes 12 hours to purge/refresh

[gaunt raft]

i see thanks

[honest phoenix]

shi..

[sick haven]

Looks like the site is down 👀

[sturdy swan]

Are we allowed to invite people that have bot we made to a "support" discord server using the bot?

wait yes

[sturdy swan]

green role gang 🔥

did the site just went down?

[stoic socket]

no

[sturdy swan]

I think so lol

[stoic socket]

oh its gone now lol

[young echo]

Uhm top.gg wen't down I believe

[gray briar]

Yep

[sturdy swan]

RIP

[buoyant estuary]

top.gg website down?

[past crescent]

I applied for bot reviewer around 4 months ago and heard nothing. Why is this?

[sturdy swan]

TopGGAPIError: 520 undefined
at Api._request (/home/runner/HD/node_modules/@top-gg/sdk/dist/structs/Api.js:76:19)
at processTicksAndRejections (internal/process/task_queues.js:97:5)
at async Api.postStats (/home/runner/HD/node_modules/@top-gg/sdk/dist/structs/Api.js:99:9) {
response: Response {
size: 0,
timeout: 0,
[Symbol(Body internals)]: { body: [PassThrough], disturbed: true, error: null },
[Symbol(Response internals)]: {
url: 'https://top.gg/api//bots/stats',
status: 520,
statusText: undefined,
headers: [Headers],
counter: 0
}
}
}

[sleek bane]

you were probably rejected ¯_(ツ)_/¯

[long ferry]

We're currently aware of the ongoing site issues that seem to have happened after the AMA.

The Team is already aware and investigating

[sturdy swan]

https://cdn.discordapp.com/emojis/792779993477808129.png?size=64

[sturdy swan]

sori for ping

[lucid axle]

podium dead?

[long ferry]

The AMA ended.

[lucid axle]

[lucid axle]

ohk

[green flame]

It would be nice to have the top.gg links show the banner image that we set as large images in the embeds like in the one below.

Don't see a place for suggestions, so thought that this would go here.

[long ferry]

Feel free to suggest in https://github.com/top-gg/issues

[hazy pewter]

Already had green role for like 2 years lol

I released a new bot

[sturdy swan]

pog

[hazy pewter]

And soon I'm releasing another one! : O

[echo gyro]

nice

[slow plaza]

topgg is down?

[long ferry]

refer to #site-status

[vestal lake]

api errror pog

[long ferry]

refer to #site-status

[sturdy swan]

I have not got a reply over my auction form I submitted it around 1 week back

[quartz willow]

what

digitalocean is dying

[sturdy swan]

Sight might be over loaded

[vestal lake]

very funee

[tardy harbor]

I can't login on top

[long ferry]

@vestal lake @cyan sable refer to #site-status

[long ferry]

refer to #site-status

[hard marsh]

Nah it’s digital ocean

[quartz willow]

can any of you access https://cloud.digitalocean.com ?

[tardy harbor]

Ok

[sleek bane]

no

[hard marsh]

Lemme check I have a subscription

[quartz willow]

(if you're a dev and have a vps there)

[cobalt sleet]

Nope from France

[long ferry]

digital ocean issue

[sturdy swan]

I have not got a reply over my auction form I submitted it around 1 week back

[vestal lake]

oh rip digitalocean lol

[sturdy swan]

hi

[hard marsh]

It keeps loading ( digital ocean )

[somber parcel]

Locking Support
We're currently experiencing an outage due to DigitalOcean. Please be patient whilst we resolve this issue. Thank you!

[long ferry]

More informations in #site-status

[quartz willow]

https://twitter.com/nickjanetakis/status/1420416258525253634 ITS NOT US THIS TIME 😭 😭 😭

Nick Janetakis (@nickjanetakis)

Yikes, I just noticed all of my websites that are hosted on @digitalocean are down. I also can't login. Everything is in their NYC datacenter.

Is anyone else experiencing this? DO's status page shows everything is normal.

At least I know @uptimerobot is working haha.

Twitter · Jul 28, 2021, 4:10 PM

Yes we're going to be looking into multi-cloud in the future because digitalocean has been very funny these 2 days and giving us issues for no reason. Yesterday's downtime was also caused by DO's database system

I'm gonna sell all my digitalocean stock while waiting for them to fix the problem

https://twitter.com/digitalocean/status/1420419657190854661 pog

DigitalOcean (@digitalocean)

@stevenayers63 @holamendi Hey! Thanks for reaching out. We do apologize for the inconvenience. We're aware of the situation and the engineering team is working on it. For further details, please refer to the status page given in the link below:

https://t.co/T90qcnWUYm

Twitter · Jul 28, 2021, 4:23 PM

maybe moving to kubernetes was a bad idea

[hazy pewter]

How do I add a user to the creators of my bot?

[long ferry]

you can't, move them to a team instead

[hazy pewter]

So I create a team?

[long ferry]

-team

[wild stone]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click "Edit Profile" to go to your Profile Edit Page
4. Click the dropdown of your name on the left sidebar (seen in image)
5. Click "Create A New Team"
6. Fill in the required information and voila

[long ferry]

yes

[versed crag]

What's this when I tap on my server in settings

[hazy pewter]

Ok

[subtle pier]

Hi, so, there are still people that figure as "Creator" in my DSL server page, they can even modify values of the post and everything even though if they got removed from the staff team (I believe DSL detects people with "Manage server" permissions as "creator") so, is there any way to remove people from being creators in the DSL page?

[hazy pewter]

I have a team now how do I add my bot to it?

[versed crag]

Pls tell

[hazy pewter]

Also it doesn't show up here

[tidal wren]

Was the issue fixed, that you couldn’t invite people to a team?

[wet fossil]

Gamimg

[vestal vortex]

Hello, I added my bot to the site and people have been checking it for three days.

[grand ravine]

just wait 4 more

queue time is around 1 week

[vestal vortex]

Okey

[hardy wigeon]

Reload the page

[obsidian galleon]

Hi, how could I remove a creator from my bot if he is on the bot team, but I removed him a long time ago and he still appear on the bot page?

[long ferry]

known issue

[obsidian galleon]

o

thx

[visual dragon]

Hey

Somebody knows

How to

[grand ravine]

yes

[versed crag]

Reply when

[visual dragon]

Remove code grant

[hardy wigeon]

@versed crag

[versed crag]

Nvm I didn't saw that

sorry

Wait

[grand ravine]

discord dev dashboard -> applications -> your bot -> "Requires code grant"

[versed crag]

you didn't replied on my msg

That's why I didn't

Anyways alright

Ty

[visual dragon]

Yes

I need to disable it

I dunno how

[hardy wigeon]

I didn't ping you 👀

[grand ravine]

...I just told u how

[visual dragon]

Ok

Thanks

Bro

It says that my bot

Forget it

How can i

[long ferry]

Can what?

[nova jetty]

hey

[sturdy swan]

Hello Support dev can help

[long ferry]

just ask

[cloud glacier]

hello

Is Anyone Here Work On Top.gg

[long ferry]

Not working, but a Moderator who might be able to help you

what do you need?

[cloud glacier]

Well My Bot Has Been Approved And I Dont See It On The Web

[long ferry]

Read the pinned messages

[cloud glacier]

neither on my projects

what about

it not showing my bot in my profile

[long ferry]

also a known issue

[cloud glacier]

ok

ill just try later

[knotty dock]

I have added two bot in top.gg but only one bot is showing

[sturdy swan]

just wait a bit and let it load

[knotty dock]

ok

[sturdy swan]

how do I get my bot approved on top.gg?

[knotty dock]

btw I am waiting from 5mins

[sturdy swan]

wait

[sturdy swan]

ok

[real laurel]

Make sure your bot follows our guidelines and submit it

[sturdy swan]

Already did that

[real laurel]

Then wait

[sturdy swan]

OK

[real laurel]

@knotty dock logs show you submitted 2 bots, you should be fine

[tall viper]

how do i turn of the beta thingy on the website?

[real laurel]

Toggle at the bottom of the site

Gotta be logged in

[tall viper]

the usage data one?

[real laurel]

No

Should have the word "beta" in it

[tacit zodiac]

You can hover over the cog and you should get the option

[tall viper]

ah should i be on pc then

[tacit zodiac]

Is this not visible to you on mobile?

You need to be logged int btw

[tall viper]

yeah im logged in

okay sorted it, i was told turning it off will stop the error 500 happening when i try edit my bot but nothings changed

[tacit zodiac]

That will get resolved later today

[sturdy swan]

please can a moderator help me?, no one helps at all

[grand ravine]

well, you didn't say what you need to begin with

[sturdy swan]

I've been saying it 3 times

In several days

[tall viper]

ah okay thank you

[grand ravine]

did you prove to a mod that you're the owner of it?

like, in dms

[last wolf]

Are vote webhooks fixed?

[wise mural]

does anyone know how i can do this?

embed

[sleek bane]

That's probably markdown

[grand ravine]

also, is that a discord issue or top.gg?

[sleek bane]

The > sign at the beginning may do it

[grand ravine]

because if it's discord then this really isn't the place to ask

[sturdy swan]

top.gg

[grand ravine]

then dm some moderator, with a PROOF that you own the bot (eg. some owner-only command) and wait for their response

[sturdy swan]

There is no point in sending a message to the moderators, they never respond

[grand ravine]

well, there's also no point ranting here

mods will answer, but not instantly

[sturdy swan]

sure?

they never respond

[grand ravine]

did you, like, try again?

imagine how many open dms mods should have

[sturdy swan]

already tried

[grand ravine]

try asking a moderator when they pop up in #general

[cedar wind]

Hi, I must've closed your dms and totally forgotten about it. DM me again.

[sturdy swan]

ok

[last wolf]

So in the pins it says webhooks for top.gg servers is fixed? But i voted and nothing happened

[sturdy swan]

@cedar wind I can't send you message

[last wolf]

So is it fixed or not lol

[cedar wind]

I don't have DMs disabled, you do.

[fervent linden]

Hi just wanted to ask what happens with vote credit?

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[hard pendant]

Hello, how do we define our Library?

[sturdy swan]

hey guys, anyone knows what is the approximate waiting time for the bot to get reviewed?

[zinc oracle]

-upto

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[zinc oracle]

library is deprecated.

[polar kiln]

May I ask how this is possible, an admin in my server appears to be a "creator" of my server listed on top.gg

[long ferry]

they're administrator, they do show up there

but there's issues with creators on there at the moment

[polar kiln]

So he didn't do this?

[tacit zodiac]

@tall viper The issue should be resolved could you check for me on your side please?

[tall viper]

yess it worked thank you

[upbeat marsh]

.-.

[river smelt]

Hello
i´m having the issue that when i try to pick the role reward for my Server
that it showsup compeltely buggy
i can jsut see around 20 roles, but not the ones that i want to pick as reward
I´ve tried it on Google Chrome and Firefox both got the same issue

and on Phone it doesnt even let me click it

Is there a solution for it to show all roles properly?
like i can´t even scroll down or up

[long ferry]

is dsl over the role you wish to set?

above*

[river smelt]

Yes, it´s all the way ontop

I´ve had issues with the voted role reward all the time thats why i stopped using it
it used to show old roles that are gone for a long time
and i cleared my browser cache etc...
but yeah it still shows up very buggy

[sturdy swan]

does anyone have an duck image api?

[river smelt]

it lets me choose it on phone now
i just tried again but on Desktop it doesnt work at all

[sturdy swan]

nvm i found one

why my bot was not approved? You're saying that ( Your bot was not approved)

how do i make my own tag, im trying to make my own but it isn't loading

[tall viper]

i was having that issue as well

[sturdy swan]

my issue?

[real laurel]

-upto

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[long ferry]

Known issue

[cosmic cloak]

Is there a way for help?

i want to host my bot online 24/7

[grand ravine]

either buy a VPS or use free services like repl.it or heroku

the latter also comes with poor performance or other limitations

[cosmic tapir]

What is the fastest way to getting more people to use your bot?

[cosmic tapir]

I can help! DM me!

[grand ravine]

make it likeable

[cosmic tapir]

It is…

[grand ravine]

help your users, be active, don't enforce it upon people, etc

oh, and have something to differ yours from other bots

[blissful ice]

I need help from some type of site manager

[cosmic tapir]

Mine has Economy atm then soon will get Moderation, Giveaway, Ticket, etc.

[grand ravine]

that already exists...a lot

have something unique

like a cool mechanic/system or whatever

[cosmic cloak]

Okee!!!

[blissful ice]

Are there any people I can contact who can manage the site.

Cause I have a tiny issue.

[grand ravine]

like, jack-of-all-trades bots are fine, but their growth is way slower than specific bots

[sturdy swan]

what is top.gg premium?

[grand ravine]

no ads basically

[grand ravine]

what issue?

most site issues are already being dealt with

[blissful ice]

Its mostly a issue with my bots page

[grand ravine]

error 500/403 or missing bot?

[blissful ice]

No ok so my bot on the site has changed its name a profile picture has changes but I don't know how to change that.

I have generated a new bot token

[lucid pebble]

How can I change the bot client id on top.gg?

It's the same bot just a different client id

[blissful ice]

Same with me

[lucid pebble]

you made a new application?

[blissful ice]

No

[grand ravine]

click "refresh" on the bot page

[lucid pebble]

oh ok

[blissful ice]

K thanks

[grand ravine]

changes aren't reflected to top.gg unless you click that button

[lucid pebble]

is it possible to change the bot's client id on top.gg?

[whole spade]

wrong link

Found a bot thats making invites on join @long ferry https://top.gg/bot/868460935092776972

[long ferry]

Yup can take a look at it

[grand ravine]

nope

ids are unique and immutable

[long ferry]

Though we consider that fine unless it is actually used to join a server

[lucid pebble]

do I have to make a new top.gg bot then?

[whole spade]

@wet fossil can confirm the owner did join his server

[wise musk]

heard about the open jobs here. do i have to be 18 to work for top.gg?

[grand ravine]

you just need enough age to be on discord

[long ferry]

for the team jobs you actually need to be 18 iirc

for discord related stuff like moderator or bot-reviewer, the age to use discord yeah

[candid garden]

Hi

[grand ravine]

about 1 week

[wet fossil]

gaming

[wet fossil]

wut

[wet fossil]

the owner was for a diff bot but he said he joined through top.gg

[wet fossil]

dogbot owner didnt join 👍 but did make invites lol

[whole spade]

you said they did

also you dont need to ping every single time lol

[wet fossil]

I didnt

Nt

[leaden basin]

every reply u did was a ping

[wet fossil]

No.

[leaden basin]

Yes

[wet fossil]

U pinged me just now not clickbait

[leaden basin]

look, replies ping you

[wet fossil]

Omg

U pinged me

[leaden basin]

but you can turn it off

[wet fossil]

Ima report u to the staff now brb

[leaden basin]

cringe

[wise mural]

how can i get people to use my bot

[sturdy swan]

hi

[wise mural]

hi

[long ferry]

by making it interesting for users

or possibly invest into auctions

-auctions

[wild stone]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[twilit topaz]

@somber parcel my bot does have a help command?

[long ferry]

Feel free to dm them

[tepid mulch]

hi, Who do I have to go through to transfer data from one account to a new one?

[long ferry]

data transfers?

[pseudo shore]

When I want to save modifications

Bot's

@long ferry-

[long ferry]

known issue

[feral compass]

top.gg having site issues? getting bad gateway

[long ferry]

yup we're aware

should recover in a bit

[amber marsh]

Top.gg is dieing everyday...

[wet fossil]

pog

[long ferry]

Site issues can happen from time to time

[amber hamlet]

It's just a challenge

[amber marsh]

why delete...

[real laurel]

site back up

[amber marsh]

Yeh

[tacit zodiac]

Not sure how relevant my message was

[amber marsh]

Lel

[woven moat]

E

[amber hamlet]

Let's all help the server get up? Repeat after me: Server get up!

You can do it!

[pseudo shore]

I do not understand

[woven moat]

😔 oh shoot just realized this wasn't general.

[tacit zodiac]

Make sure to have a tag added to your entity

[pseudo shore]

clarification

Thanks

[manic sandal]

Regarding the fixes to bot page editing does that also mean it won't give me an error if I try to use dark theme? Or is a fix for that coming at a later time?

[sturdy swan]

i need help my bot says that i promote nfsw content but is not true :/

[mortal wing]

In your bots description it must’ve said “NSFW COMMANDS”

[sturdy swan]

nop

[mortal wing]

Well it did

[sturdy swan]

theres no nsfw thing

[mortal wing]

Dm the reviewer

[real laurel]

@loud musk cc

[sturdy swan]

alr

I have a problem ;-;

the top.gg site is no longer able to enter

[long ferry]

known issue

[sturdy swan]

When it be fix ?

[long ferry]

no eta

[sturdy swan]

eta ?

[mortal wing]

takes an hour to load up

[mortal wing]

exact time of arrival

[sturdy swan]

Oh okay

[shadow plaza]

if I change the description the bot will have to be checked again?

[mortal wing]

no

[shadow plaza]

but my bot has been approved and now it appears to me that I have to wait for the approval

[sturdy swan]

Thanks ^^'
I'm french and I don't know exactly all abbreviations in english ;-;

[proud hawk]

It means estimated... But gets the point across nonetheless

@long ferry also sorry to ping but the dbug selfbot is still in the server

[long ferry]

Need multiple reports

[long ferry]

wait a bit, could be caching related

[proud hawk]

There have been, see #general-int

[mortal wing]

No problem

[long ferry]

ID again?

[pseudo shore]

How to add currency when a vote like a gift

[long ferry]

https://docs.top.gg

[delicate lichen]

where

i am having a issue with this

it is a jpg tho

[mortal wing]

thats not how it works

[delicate lichen]

wdym

[proud hawk]

869994386258284616

[delicate lichen]

i uploaded it on imgur

[mortal wing]

try doing https://i.imgur.com/lzZ3Bj8.jpg

[delicate lichen]

lol

thanks

😄

[long ferry]

-b 869994386258284616 scamming multiple users trying to get them to sign up on a fake bughunter site

[mortal wing]

np

[manic sandal]

Yeah it's gotta have the file extension 😂😂

[long ferry]

not the correct id

[proud hawk]

869891272150745088

Sorry failed to brain since on mobile

[long ferry]

-b 869891272150745088 scamming multiple users trying to get them to sign up on a fake bughunter site

[wild stone]

Banned DBug#9803 (@keen fiber)

[long ferry]

yup thanks

[proud hawk]

That was the ID of the DM

I need more sleep

[hazy pewter]

Is there a way to delete a team?

cuz euh...

[mortal wing]

no

[long ferry]

not at the moment

[hazy pewter]

[stark harbor]

How are impressions calculated? https://support.top.gg/hc/en-us/articles/1500008565702-CPM-bidding

[long ferry]

mentioned in there aswell

[full path]

Hi

My bot was approved by @somber parcel but two minutes later she delete my bot from top.gg D:

And I don't know why

[real laurel]

most likely an accidental approval

DM her

[full path]

Oki

[outer tundra]

Hi I'm trying to publish my server and I keep getting a 403 error when trying to edit it

[glossy hemlock]

People used selfbots months ago to spam 1star reviews on our bot, still not fixed :/

[cosmic cave]

@real laurel it isn’t running multiple instances

[tepid mulch]

chillbot community

[glossy hemlock]

Didn't want to quote them, but yeah, it's them. We don't want no more trouble from them, we just want these fake reviews to be finally deleted

[long ferry]

Feel free to reach out to them

[tepid mulch]

hi, can you help me? i want to transfer bot into my new acc

[long ferry]

can't at the moment

[inland lintel]

It says that my blacklist bot is inactive, what do I do? lol

[dark crest]

I have to wait out the entire queue again because y'all didn't have access to server owner in your own testing server? 🤔

[long ferry]

if your bot did not tell the user that, yes

[dark crest]

it did

[long ferry]

then dm the reviewer if you feel like it was a false decline

[dark crest]

i have

[long ferry]

Then wait

[dark crest]

lmao

they responded, but not willing to put my bot back to the front of the queue essentially

for an issue that was on your end

i have to change the code just for y'all, and wait days again while the bot is currently being used in other servers

[long ferry]

if the decline was correct, then there's no need to dispute

[dark crest]

it wasn't correct lol

that's my point here

[long ferry]

it was declined by a community manager, they're aware of our site rules

[dark crest]

let's see some organization

[glossy hemlock]

@long ferry Sorry for the ping,
We've made tickets months ago about bots spamming false reviews on our bot's page. It was never fixed and it severely affects our Rating. Would it possible to look at it and finally remove the fake reviews ?

[long ferry]

Am not available at the moment, reviews will get reviewed occasionally

[glossy hemlock]

We have asked multiple times before, those reviews are months old. I don't think anyone will ever review them

[long ferry]

They do get reviewed, I'm actively doing Review reports when I'm available

[glossy hemlock]

Just looking at the graph it's clear that it's been manipulated. If you have free time in the future, we'd really appreciate if they were removed asap. Bot id is 634818840542445580
Thank you 🙏

[long ferry]

yeah just went over it, the names are sus aswell

can take a further look on it later

[grand snow]

I'm having a little trouble figuring out how to get the bot to post rules and verify users. I've never done anything like this before, and I'm not good with any kind of programming or that sort if it needs to be done.

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[glossy hemlock]

Thank you so much !

The same generated nicknames raided our server too, so on our side, we know they're bots

we even know who did it

[dire rose]

Hello team need help. I wish to remove my server from top gg and even my coadmin sent emails to too gg email but no reply can you help?

[inland sun]

i logged into topgg ive been waiting for my bot to be approved and now its completely gone

[balmy finch]

Is there a specific role here for who controls the website? or if someone could point me to a person. i would like to dm them my question. if u are wondering my question just search for my most recent message in this channel, as i have tried asking about two times before without getting an answer.

[tepid shard]

A few fixes:

• I'm logged in
• I also tested on the latest chrome version
• I also tested on the 2 other bots
  And its not working

[grand snow]

I'm looking around the Top.GG website for help/support for the bot, but I'm not finding it. I've only found the link to join this discord. Can somebody please point me in the right direction? I'm lost, here.

[sturdy swan]

yes i can indeed

[grand snow]

Thanks. Moving to that server.

[zealous jetty]

Helkow where I contact the person

I assure you that there is a report feature on that bot who abuse commands

[sturdy swan]

Hello! you dm dev

[zealous jetty]

Yes

[sturdy swan]

i trying tt think there user

@zealous jetty there*

[zealous jetty]

Hmm

[subtle ridge]

theres an issue

where i can make a server

[sturdy swan]

@zealous aurora

[sturdy swan]

what the problem?

[subtle ridge]

lemme take a screen shot

[tepid shard]

if your bot has the ability to send reports, but instead of doing it, writes with other users on pv, it means that someone has a token to your bot through which he logs in to the bot account @zealous jetty

I recommend disabling the bot for a while, enable two-step verification, generate a new token, and then turn the bot back on

[subtle ridge]

Your form contained some validation errors

it says that

[tepid shard]

I don't know if it's true, I just think so

[zealous jetty]

Oh

[pastel temple]

how do i get link like https://top.gg/bot/owo for my top.gg bot

[sturdy swan]

I want to know how it is wrong, because I have never encountered it before
thanks

[subtle ridge]

Your form contained some validation errors

why does it say that

i have everything right

[real laurel]

pretty sure it's a certification perk

and certification is deprecated

[pastel temple]

ok

[subtle ridge]

i guess the website makes still didnt fix that issue

Make sure your Discord widget is turned on in your server settings. To enable widgets, go to your discord server settings and enable it under Server Widgets

same issue

[nova jetty]

hey

how are you people

[dense patrol]

I'm having trouble where to find the webhook to input

[sturdy swan]

i may be like a website issue

[dense patrol]

Oh no 😦

[sturdy swan]

tbh i got no clue

but it may be that

but the token works @dense patrol

[cosmic cave]

I am still going to have to wait another week

[zinc oracle]

you make the webhook with code.

[nova jetty]

@real laurel Fixed it. I deleted the command until i work on something else.

[dense patrol]

It need to be written with code?

[nova jetty]

Can you check my bot again?

[zinc oracle]

yep, if you read the above text thats only for developers

[zinc oracle]

please resubmit your bot and wait in queue again

[sturdy swan]

need to reapply

also add this to your nfsw commands ```javascript
if (! message.channel.nsfw) return message.channel.send ('You must use this command in an nsfw lounge!')

[nova jetty]

how

[zinc oracle]

https://top.gg/bot/new

[nova jetty]

WHAT

OH MY

[sturdy swan]

there you go

[nova jetty]

goodness

[sturdy swan]

https://top.gg/bot/new @nova jetty use this

[nova jetty]

kk

[wind crypt]

[zealous jetty]

Can I ask I made a variable which blocks them from using the dm command hmm
Is this a block feature like this blocks the user entirely from using the command unless appeal through our support center

[sturdy swan]

i think like i would see the code to know

[zealous jetty]

$botTyping
$addCmdReactions[✏️]
$onlyIf[$getUserVar[dmblocked;$mentioned[1]]!=blocked;<@$authorID> You are blocked by this user. 😐]
$onlyIf[$isUserDMEnabled[$mentioned[<]]==true;Lol the person DM is closed.]
$suppressErrors[Try Again...]
$argsCheck[>1;<@$authorID> mention someone and add some meaningful message to DM lol.]
$onlyPerms[kick; <@$authorID> You require Moderator permissions. lmao so f#ck off you little brat.]
$nomention
$dm[$mentioned[1]]

[zinc oracle]

#development

[sturdy swan]

dm what you using pls

[upper aurora]

Uhm how I do the spaces likes
"hi
pineapple" in the description

[wind crypt]

just tell him the logic dayln

[zinc oracle]

two spaces at the end of each line, or using html br tags

[upper aurora]

Ty

[minor pier]

um my bot has been approved but when im trying to access it it will said

but its approved

it should be on the web right ?

4 declines

oh i can now, thank you

[sturdy swan]

do so embed:

Hello
*ENTER*
Pineapple

[sturdy swan]

you have to login

[sturdy swan]

i will

[upper aurora]

nvm i did it thank you anyways

[sturdy swan]

np

Hi

I want to know about applys to be staff

[zinc oracle]

#434058442764714002

[left sluice]

do thread id's act the same as channel ids?

[zinc oracle]

#development or even discord support.

[left sluice]

ok

[hard field]

How do I contact bot reviewers?

[zinc oracle]

just send them a dm
@somber parcel

[hard field]

Oh ok

[turbid fiber]

how do we edit our bot's page in beta

[zinc oracle]

three dots on the right side, edit.
or just add /edit to the end of the url

[turbid fiber]

ty

[brisk thicket]

I have a question, is there any way to find out which servers my bot is on? since it seems super strange to me that my bot is on 74 servers when it is late at 46

47*

[turbid fiber]

well u can use ur lib to find it out #development

#development

[dusty sapphire]

How long does it take to get a response on auction requests

[dark crest]

store them in a DB

[merry sandal]

@somber parcel

sry for ping

[sturdy swan]

does anyone know how to activate a premium key for mudae?

[real laurel]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

oh sorry

[real laurel]

Yep

we know about it

devs are notified

[zinc junco]

ok

[sturdy swan]

i might of been from the reviewers

[real laurel]

purple role
name change perms
booster vc/tc

[sturdy swan]

@somber parcel

hey

[zinc junco]

hey

i need help with kronos bot

but i can't find its discord server

can someone here provide

or help me with bot?

[sturdy swan]

@zinc junco there

[zinc junco]

ok thx

[sturdy swan]

Hello i know we get credits through voting and we can use that for auctions in top.gg which all things are auctioned in top.gg

ok

[dense orchid]

how do i remove a server from my profile ( from top.gg )

[noble dagger]

500 Request failed with status code 404

This error returns when I click my profile in top.gg/servers/#me

[sturdy swan]

my stats bot needs to use steam ids to check player stats is it ok if i put this in the description or r websites not allowed "Fetching the info from Steam requires you to use the players SteamID64 (Dec) which you can figure out on steamidfinder.com"

When will the problem of not being able to respond to reviews be fixed?

I always get error when trying to reply to a review, that error takes a long time

[noble dagger]

Yea, known issue

[echo hawk]

Yes

Yesterday I got same

[turbid condor]

What is this

[sturdy swan]

wrong discord sorry

dont ban lol

[sturdy swan]

did u vote less than 12 hours ago?

[turbid condor]

No

[sturdy swan]

sounds like common sense but i was just making sure

[turbid condor]

🆗

[turbid condor]

I don't want to lose my streak pls

[humble stratus]

@real laurel How is my bot "promoting sponsors"?

Which command is "violating rules"

[real laurel]

yt!featured

[humble stratus]

Okay, I see

[sturdy swan]

if i have "Fetching the info from Steam requires you to use the players SteamID64 (Dec) which you can figure out on steamidfinder.com" or "This bot uses TRN API" is that against the rules?

[real laurel]

i don't believe so

[sturdy swan]

ok thank you i just didnt want to promote a website on accident and not get approved

[real laurel]

👍

[azure anvil]

@real laurel hi, the bot needs the MANAGE_MESSAGES permission to clear the reaction from the help command, is it necessary to remove that?

[real laurel]

the help command should always run without any extra permissions

minus SEND_MESSAGES

(and READ_MESSAGES)

[azure anvil]

okay

[sturdy swan]

my commands are !spl (platform) (Gamertag/SteamID) and !splhelp should i put prefix as ! or !spl because the commands require !spl all the time

[real laurel]

then it'd be !spl

it's whatever string of characters are always needed to run commands

aka "prefix"

[humble stratus]

I'll resubmit the bot right away, removed the featured command

[real laurel]

👍

[sturdy swan]

ok thx im new to bot development and i made a basic stats bot for a game

[real laurel]

np

[sturdy swan]

what do i do if i feel my bot was falsely declined

dm the reviewer

[sharp jetty]

How do I get my account token

[tired crane]

do you mean your discord ID?

i'm not sure a reason you would need your account token for anything related to top.gg

[sturdy swan]

@long ferry

[humble stratus]

@real laurel The bot has safesearch enabled

It doesn't send nsfw stuff

[real laurel]

I can show you an example

DM me please

[sturdy swan]

how get Certified Bots

[sharp jetty]

How do I get my account token for mobile

[mild magnet]

how do I make a discord bot in top.gg

[tired crane]

does top.gg have a way to see how many servers your bot is on?

[limpid fractal]

posting server count to the api?

[real laurel]

certified is deprecated

[real laurel]

top.gg, no, but your library does most likely

then you have to update it using top.gg api manually for it to show up on your bot's page

https://docs.top.gg

[tired crane]

yeah my library does and i know how to already, i'm just kind of lazy

I didn't know about the top.gg api though, thanks

[zealous jetty]

Just do stats command to check your bot status

[wide idol]

how to use the top.gg api to vote

i recreated the request in python

but i get {"error":"Invalid vote"}

instead of already voted

[limpid fractal]

#topgg-api

[wide idol]

i posted there

[hoary marsh]

@real laurel my bot is not a clone of sudand palyz git hub code. My bot got declined by grinder for the same reason and I explained him that it is not and even proved it.

[real laurel]

It looks like the older version of SudhanPlayz

[hoary marsh]

It is not. It's my own. You can even look at it. (I wanted to send you the zip file of my code but my replit hacker plan expired)

[real laurel]

It's a clone.

I literally just pulled up another bot that I reviewed 2 weeks ago

Same commands.

[hoary marsh]

I can still prove it. Compare both of it. Similar commands BUT not same

[real laurel]

It's exactly the same

Yours

Other bot

[limpid fractal]

same image

[hoary marsh]

It's the same image. However the one griner send was this

[real laurel]

That's the newer version.

Also, Grinder is no longer a Bot Reviewer here.

[dense patrol]

How do I give a role to people who upvoted my server?

[real laurel]

server

oh

under server info

in edit

[hoary marsh]

Fine I guess I will make changes to prove it's my own code and not the cloned one.

[real laurel]

there's a "role rewards" section @dense patrol

[humble stratus]

When a user votes and clicks on "return" they get a 403

[dense patrol]

And that just works? @real laurel

[real laurel]

supposedly

i personally have not tried it

[wide idol]

con someone who has used the api help in #topgg-api

[sturdy swan]

is there any better ways of tracking what servers my bot joins like getting the guild id bc i guess mines in 6 servers and i only know of it being in 1 lol

[loud musk]

yes, but that's only once you set the guild count to the Top.gg API itself with your bot

if you're trying to check for how many guilds the bot is in from Top.gg without having sent any information to it prior, then no, it will not work.

[tired crane]

Good to know, I just assumed it was impossible. I'm actually not sure why I asked

[simple vector]

This bot is not original

I saw it from tt

I mean yt

[cold beacon]

Which permissions do get bots during a review?

[sturdy swan]

theres a good tutorial in #topgg-api that i used

[brazen current]

At least how many commands can I add so that my bot is not cloned?

[sturdy swan]

https://www.youtube.com/watch?v=ydJbPG_dyHc&t=89s this is the vid

[brazen current]

At least how many commands can I add so that my bot is not cloned?

[sturdy swan]

what is ur bot doing bc if its say a music bot you might need more than just like a skip play pause etc but idk for sure

[fallow seal]

@somber parcel sorry for the ping, but could you please review my bot not at that time because at that specific time I can't host is. Maybe like 10h later or 6h earlier from the time you reviewed it.

[sturdy swan]

your bot needs to be 24/7 online

or you need to state that when the bot will be online in the bots desc

[sturdy swan]

if im going to have down time should i just put it in the bot desc

[sturdy swan]

if your bot is already approved then its fine

[sturdy swan]

oh ok

[brazen current]

my bot has moderation fun commands

At least how many commands can I add so that my bot is not cloned?

my bot has moderation fun commands

[icy heron]

How to get Certified Developer role?

[sturdy swan]

you don’t

[tired crane]

Did you use someone else's code?

[icy heron]

No I did not.

[icy heron]

😳

[tired crane]

I mean the other person, lol

[arctic pagoda]

How can I delete a Team?

[tired crane]

i'm not sure about the role

[icy heron]

AH- HAHAHAAH

[icy heron]

I see.

[frozen lantern]

@vagrant wigeon

[rain temple]

lol

[soft sparrow]

uh

i've got an issue on editing my bot on topgg

i am logged in even though it doesnt recognise i am the owner

it simply shows i am the owner on the list, but i can't edit as there are no buttons

[cobalt sleet]

This is a known issue. Please add /edit to the end of the URL

[soft sparrow]

wait ill send ss of what i see

[cobalt sleet]

Yes try the above

[soft sparrow]

on edit

been happening for months at this point

[cobalt sleet]

Have you tried clearing your cache and logging out and back in again?

[soft sparrow]

yep

tried everything, even switching browsers

[cobalt sleet]

Have you tried it in beta?

[soft sparrow]

my other developer also has the same issue

[soft sparrow]

beta?

[cobalt sleet]

Scroll to the bottom of the homepage and click the toggle button to activate beta

[soft sparrow]

no such toggle is shown here

[cobalt sleet]

Homepage. Not bot page.

[soft sparrow]

ok yeah my fault on that one

found it, lemme try with it

can't even view bot page at all now

[cobalt sleet]

There should be a three dot menu button next to the invite link

[cobalt sleet]

Clear cache

Or CTRL+Shift+F5

[soft sparrow]

same issue

won’t let me through bot page

[cobalt sleet]

What about with edit on the end of the URL?

[soft sparrow]

not much different

[cobalt sleet]

@tacit zodiac any idea what's wrong?

[tacit zodiac]

Can you give me your bot id?

[soft sparrow]

Sending

716102473718169680

[cobalt sleet]

It loads for me on the old site but gives the same 403 error on beta

[glacial cove]

My bot has a help menu but it was rejected because there is no help menu.

[mortal wing]

dm the reviewer

[tacit zodiac]

@soft sparrow Can you submit a ticket to [e-mail] with your bots ID and the image

[soft sparrow]

I have never done this before, how do I make one

[tacit zodiac]

Just send an email to [e-mail]

[soft sparrow]

Any format I need to follow?

[cobalt sleet]

Have you contacted the bot reviewer who declined your bot for more information?

[glacial cove]

No how do I contact

[mortal wing]

DM them

[cobalt sleet]

Their name will be in the message you got from @hidden root

[glacial cove]

Okey

[soft sparrow]

Will do then

[tacit zodiac]

Nah just explain what's going on, have your user ID, the bot ID and image

[soft sparrow]

Ok

But what if my other developer faced the same problem

Do I need to add his ID too?

[cobalt sleet]

Mention as much information as possible including the troubleshooting we just did

[soft sparrow]

Ok

Writing up an email as soon as I finish what I am doing

[vital leaf]

this person is dm promoting from this server what should i do?

[real laurel]

@vital leaf UID?

[vital leaf]

850346841425707068

Luiza'nvc#9692

[real laurel]

Thank you

[gilded lantern]

I can't advertise my servers

[weak oriole]

Lol

[gilded lantern]

:(

[dusk glade]

is my bot approved

when to know

if its approved

[languid sonnet]

i have a problem with bot can somone help me

[dusk glade]

what is it

?

[mortal wing]

which bot

[dusk glade]

hey alec

im new here

i just wanna ask

[mortal wing]

go ahead

[dusk glade]

when to know that my bot is approved?

[languid sonnet]

one more thing i meant when they talk alot but when i check their rank but they dont that leved role and bot doesnt give it to that persoen can u tell me how to fix it

[mortal wing]

You will get a dm and pinged in #logs if its approved #mod-logs if its declined

[dusk glade]

ok

[mortal wing]

you've been told this before

this is top.gg support

not any other bots support server

[languid sonnet]

where do i get this support then

[mortal wing]

read the embed

[languid sonnet]

ok

[dusk glade]

but alec when is it gonna say is it approved, is it depends or there is like 2 days to wait

@mortal wing

sorry for ping <3

[languid sonnet]

can i get a link for the support server

[dusk glade]

alec

?

[mortal wing]

it takes arounf 4 to 5 days

[mortal wing]

read the embed

holy

[dusk glade]

Oh ma GAD

[mortal wing]

?

[dusk glade]

[languid sonnet]

ok chill i get it

[mortal wing]

if you did you would know how to get in the bots support server

[nimble gorge]

Bruh who I talk to because my pokemeow streak thing stopped sending me messages and made me loose my streak 😂

[dusk glade]

this is my bot

[mortal wing]

don't advertise

[dusk glade]

oh sry

[languid sonnet]

ok

[weak oriole]

E

can i ask a question?

how much time it take your application to be checked? bot reviewred

[mortal wing]

no eta, depends

[weak oriole]

alright

[mortal wing]

I wouldn't think they would check it right now due to having a very small queue

[opaque zodiac]

Heya. How do you add new categories in your bot info such as features etc?

[dusk glade]

OMG

MY BOT

APPROVED

thanks lord i knew it.

hello

why my bot isnt approved yet on the web site of top gg

????

hello

[atomic kettle]

help
im unable to vote for any bot

it says (example)

[dusk glade]

hey anyone

why my bot saying forbidden

if someone votes my bot

please i need help

y'all active anybody

[pliant mauve]

its because your bot just got approved. It will take time for your bot to appear on the page

[dusk glade]

oh

when can?

[pliant mauve]

no exact time

[atomic kettle]

umm someone help me wtih this :|

[runic grail]

when will my bot to approved i uploaded it like 5 mins ago