#support

1 messages · Page 491 of 1

zinc oracle
#

yep thats fine

lethal kite
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ok thanks

heavy veldt
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i click them OASIS_pepeleave

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and the beta dont want turn off

zinc oracle
#

hmm, weird

ocean yoke
#

@daring birch

hallow cliff
#

how long does it take for my bot to get verified?

sturdy swan
#

@zinc oracle create a autoresponder for people who ask this question 😩

zinc oracle
#

I dont think that will happen anytime in the near future.

sturdy swan
#

sad

#

literally every 5m someone asks this

#

lol

sturdy swan
#

1 week for getting approved by Bot reviewers

#

if u r asking for discord verifying your bot, it happens after your bot reaches 100+ servers

heavy veldt
#

and i still cant vote, whyyyy BongoMenhera

heavy veldt
ocean yoke
#

At least they get an answer, both times I tried getting support it’s taken forever when ppl have literally been in the chat pepowot

heavy veldt
sturdy swan
zinc oracle
heavy veldt
zinc oracle
#

are you using an adblocker?

sturdy swan
#

its better

#

😉

heavy veldt
zinc oracle
#

voting from mobile?

ocean yoke
#

@zinc oracle

heavy veldt
zinc oracle
sturdy swan
#

Me after seeing so many bot declines in #mod-logs :-

zinc oracle
# heavy veldt yep

might be that, we have had complaints about it the past few days.
the dev who handles that is on vacation currently.

zinc oracle
sturdy swan
#

oh ok 😌

ocean yoke
covert forge
#

With the new top.gg update I cant add my server even when i refresh the page

heavy veldt
zinc oracle
covert forge
#

does @small lantern have a prefix

ocean yoke
covert forge
#

oh

gentle gyro
#

When I turn on beta features, I can't see some bots that appeared in tags before, including my own bot. I'm pretty sure I sorted it by vote. What could be the reason for this?

zinc oracle
zinc oracle
chilly yarrow
#

hello my bot was being updated and that's why it's off I'm going to send a screenshot of the message and my bot is already on

gentle gyro
green flame
#

How to use the dark theme in bot page preference? It shows validation error

zinc oracle
zinc oracle
green flame
#

Alright, thanks

zinc oracle
# ocean yoke Admin

hmm, weird. not seen that issue before then.
either way, nothing we can currently do for that as the owners list isnt being updated

chilly yarrow
sturdy swan
#

How long does it normally take for a bot to get approved?

ocean yoke
green flame
#

Is there a bot command or page where I can see my bot's position in the queue?

grand ravine
#

nope

chilly yarrow
#

@zinc oracle Hello, I already sent the request again, I'll wait

zinc oracle
#

wait times 1+ week right now

chilly yarrow
chilly yarrow
zinc oracle
#

yeah spanish is fine.

#

we test all languages

chilly yarrow
#

Ok thank you

wise mural
#

discord keeps giving the developers badge?

sturdy swan
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You can't see me

sturdy swan
wise mural
#

.-.

#

f

grand ravine
wise mural
#

xd

sturdy swan
#

xd

green flame
#

What is the required size of the background image for the bot page?

bright sinew
#

s

#

s

vapid dew
#

hola, vengo investigando acerca de los traductores en discord

pliant mauve
pliant mauve
green flame
sturdy swan
#

That comes when I go on my bot. Please help me!

sharp narwhal
#

Are you logged in?

sturdy swan
#

yes

sharp narwhal
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Did it occur when you tried to edit?

slow plaza
#

i have already reported the bug by dming one of the community manager, mailed them

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still no reply

sharp narwhal
#

It occurring on edit is a known sized yes

#

Please see the pins.

sturdy swan
#

Yes, I just happened to find the beta version and now it worked

pliant mauve
slow plaza
#

edit was fixed long back

sharp narwhal
#

This is in the pins

slow plaza
#

for everyone

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i was told to mail on support, i did and it's been 1 week still no reply

#

idk what's the prblm of fixing a page for a user. and how much time that takes

sharp narwhal
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Plenty of issues are not in the pins either as only one person can update the message. We also have a github to track issues.

slow plaza
sturdy swan
#

because mailing it takes longer ig

slow plaza
sharp narwhal
#

It wouldn't be seen here.

slow plaza
#

wanna see the screenshots

sharp narwhal
#

Either email or github, github is preferred

slow plaza
#

i was told by one of the community manager to mail them

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i did

slow plaza
sharp narwhal
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And issues are fixed eventually, the team has a lot to work on as is.

slow plaza
#

dmed @lone anvil

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wrote here

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more than 5 times

#

mailed also

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still no solution

slow plaza
#

but can release updates?

grand ravine
proven glade
#

Guys I want help about growing my bot

zinc oracle
#

small issues are generally fixed last

slow plaza
proven glade
#

I added to too.gg but growing very slowly

slow plaza
#

Hello
I have my bot listed on DBL
But from last 3-4 months I am having problem, I am not able to change the bot description as the edit button don't appear on the bot page
and even if I add /edit after the url it says "Access Denied"
I have contacted the mods in support channel but didn't got support.
So today alec one of the member in the top.gg server told me to contact you, so I dmed you regarding this
Please fix the bug on my bot page as it's really important for me to edit the bot description
https://typhoon.shx.is/Fww0tv
after enabling beta
https://typhoon.shx.is/6d5VYQ

I dont need a description my name is enough

I dont need a description my name is enough

grand ravine
proven glade
#

Hmm

grand ravine
slow plaza
grand ravine
#

issues like that are expected

slow plaza
#

see the above gif

grand ravine
#

I've seem

#

the error only happens on beta version

slow plaza
#

i was told to make beta and try by one of the mod

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only

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i did that

sturdy swan
#

What is Canary

slow plaza
#

i just copy pasted my issue

sturdy swan
#

Discord canary apk

grand ravine
slow plaza
#

that i have been writing every week

sturdy swan
zinc oracle
#

beta isnt really the primary thing being worked on right now.

slow plaza
#

And can't view my bot in beta

#

Forget about beta

zinc oracle
#

ah, are you the one who has their bot stuck in teams?

slow plaza
#

Ig

cosmic lion
#

is the bot editing page down? i was trying to edit the details and it seems the page is unavailable

zinc oracle
#

moved to a team that didnt exist or something?
I think dev team started looking at the issue last week or something.

torpid geyser
#

haii, i’m having trouble doing the final setups for my server being added

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i’m not sure how to fix this

nimble goblet
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´-´

zinc oracle
zinc oracle
torpid geyser
#

i couldn’t enter the webhook @zinc oracle

zinc oracle
torpid geyser
#

oh?

#

the directions said so..

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okaii well hm i’ll try again

slow plaza
#

So @zinc oracle talk to your team and ask them that can I remove my bot and re-apply again and accept me so that issue will also be gone and your work will be also get less

cosmic lion
grand ravine
#

500 can also mean browser issue

zinc oracle
cunning coral
#

+start

long ferry
#

-botcommands

wild stoneBOT
#

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

cunning coral
zinc oracle
faint goblet
#

hey, is it possible to fail verifiation because of words about micro$oft on page? as said by developer? not bout bot but m$

long ferry
#

?

faint goblet
#

just words like " ...i dont take any money from it or any other thing. im jjust doing it because i have nothing better to do than writing some code + i think - this might help linux to grow up after recent things which happened in micro$oft..."

long ferry
#

Yeah that's fine, don't see why Microsoft isn't allowed to be mentioned

faint goblet
#

ah, ok. then evrything good

#

and discord server can also be linux support server? doesnt break any rules?

long ferry
#

Nah totally fine

#

Everything related to what we allow and what not is mentioned in #rules-and-info. As long as nothing is broken there, you should be more than fine CatThumbsUp

faint goblet
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so, ok. will it ever be verified? i heard that only 1/4 bots or even less is passing....

#

•~•

long ferry
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Again as long as your bot follows our rules, you should be fine

mortal wing
long ferry
#

If you're unsure about stuff, feel free to ask

faint goblet
#

ah, ok

long ferry
#

Yep queue isn't luck based

faint goblet
#

ok, thk

sturdy swan
#

Hi, I had created a server with this account but later on i transferred the ownership of the server to CustomBlox since i left, but my name still shows up under the creators section in the server page in top.gg so is it possible to remove it?

nimble goblet
#

I was trying to make the boot logo round but it's just in the preview, what should I do to fix it?

#

and sometimes when I restart the page it stays as it was before

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here it appears that I modified the tag

daring birch
nimble goblet
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👍

astral mural
#

how do i get the emojis guys

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I only see a few emotees

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and not matching to one on website

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can anyone help please

sharp narwhal
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This channel is for Top.gg support only.

astral mural
#

ohh which channel i can go to. thanks for replying

sharp narwhal
#

You can try #general but no guarantee anyone can/will help you with that.

sharp narwhal
#

No problem.

sturdy swan
#

Hello, my bot, I sent it on 7/15/21, when will it take longer to test?

sharp narwhal
#

The current wait time is 1 week or more.

sturdy swan
#

ok

green flame
#

I don't see the button to edit my server details

#

Nevermind, I was able to access the edit page from my profile

tired oracle
#

I used correct sentences in Batum's explanation, but after I sent the request to add a bot, a ridiculous sentence appeared. It's just a problem when translating into Turkish. There is no problem in English. Does this problem prevent the bot approval phase?

daring birch
#

Shouldn’t affect the process, no

tired oracle
#

Thank You

daring birch
#

No worries

proven glade
#

Moderators

#

I want help

#

Very slowly

#

I think not working

sharp narwhal
#

Known issue.

#

Please check the pins.

#

Even though @real laurel needs to update them 👀

glad mason
#

Please someone give me nitro

daring birch
#

This is only for top.gg support :)

#

In 1 and a half weeks about of you submitting it

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You’ll have to resubmit it and wait in queue

sturdy swan
#

Bot client ID means application ID?

#

ok thanks

#

you make a bot?

daring birch
#

You get a bot that’s verified on the site

exotic shadow
#

my bot was refused by the command help, I concerted and I'm not sure what I can do (in the bot dm I sent concerted)

viral void
#

how would i check if my bots been reviewed or not

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and i cant edit the info on top.gg

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to add more details to the discription

sturdy swan
#

U got to click edit at the bottom for the edit. And if they check your bot and you have been verified or declined they will dm you your answer

viral void
#

I only see my servers

undone quarry
#

I can't reply to reviews'

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It just loads for like 45 seconds

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And nothing happens

sharp narwhal
daring birch
undone quarry
#

Can I get it removed?

sharp narwhal
#

That is unfortunately part of the issue as well.

undone quarry
#

Darn

#

Are you going to reset reviews/replies or am I stuck with it

sharp narwhal
#

Once the issue is fixed, I can't imagine that the team wouldn't remove the reviews associated with 0 stars.

zinc oracle
#

iirc, its just a visual bug resulting in 0 stars

sharp narwhal
#

It affects the actual rating 😅

#

I can confirm first hand.

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3 reviews, 1 "reply" with the 3 real reviews being 5 stars results in a rating of 3.8

zinc oracle
#

rating is calculated client side is it not?

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as rating isnt used in any search, or anywhere functionally

sharp narwhal
#

I don't know the server side, so I couldn't tell you really.

#

Nor do I know the actual code that determines that rating, whether it is done on the frontend or backend.

sturdy swan
#

@daring birch

daring birch
#

Hm?

undone quarry
frigid gate
#

How many days does it take to check the bot?

zinc oracle
hollow ibex
#

how i can edit the Image / Bot Icon in site?

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Bot Image Profile

zinc oracle
long ferry
#

Then use the refresh data button

hollow ibex
#

ok

#

ty

undone quarry
#

¯_(ツ)_/¯

strong gull
#

not sure if this channel works as a suggestion channel, but if so - it would be very nice to see "dark theme" get saved based on your account instead of just being a local cookie - I've had it flashbang me twice now over the past few days

slim cave
#

I think it works on computer only

viral copper
#

How do I add someone as a creator of my bot? I tried teaming up and inviting him but it doesn't work

zinc oracle
#

they need to accept the invitation

wary ravine
#

So I reading one of the pins about bot app decline reasons, and I came across this, but didn't really understand what this means. Can someone help me out?

adminperm
Bot required the ADMINISTRATOR permission in at least one command (never actually needed)

#

Just trying to take extra care so that my bot can be accepted on the first try

daring birch
#

So basically

#

Your bot cannot use admin perms to function

wary ravine
#

So essentially it means that the bot shouldn't break/lose functionality if admin permissions are removed?

zinc oracle
#

admin just means "all other permissions" so theres no reason for your bot to not function without it.

wary ravine
#

Ok so here's the thing: when I submitted my bot to top.gg I shared an invite link which gave the bot admin permissions, even though my bot doesn't really need them to function properly.

wary ravine
#

Should I change something?

zinc oracle
#

we dont care about the link. that rule is for the actual commands not functioning without admin

wary ravine
#

Ah okay then, I see

daring birch
#

^^ e.g. we try using the ban command

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But then it says you just give me admin

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It should only need ban_members perms, thus we deny

wary ravine
#

Got it, that makes sense

#

Thanks guys!

daring birch
#

nw

sturdy swan
#

Where can i report someone breaking the Discord's ToS?

daring birch
#

To discord

sturdy swan
#

sorry for my bad english tho xd

daring birch
#

No worries

tropic meadow
#

شني هكي

#

شباب

mortal wing
tropic meadow
#

اني ما افهم انجليزي

sturdy swan
#

My bot got rejected but why

daring birch
wary ravine
#

How many new bot apps do you guys check every day? Do you have any special tricks to automate or speed up your workflow?

bleak junco
#

A lot, thats what i can say peepoClappers

sturdy swan
#

wait what permission do u need for locking channel?

#

i thought its manage channel

daring birch
sturdy swan
#

thank u for telling

daring birch
#

Np

sturdy swan
#

does anyone have good social feed bot suggestions?

daring birch
#

You search it it up

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On the site

mortal wing
#

he led

#

left

sturdy swan
#

hello ?

#

i want to ask that is there any problem with website because i want to add my server but not working

tropic dove
#

hi is it against tos to restrict some commands to vote only... because i have this approved bot and i want to make maybe 2 or 3 commands vote only so can i do that (only a few commands will be vote locked the rest are unrestricted )
ping me with reply

sharp jetty
#

How do I fix this
So I can use my server vote

obtuse basin
#

I'm getting a 1015 error. Can I get my IP unblocked? It was done in error for whatever reason.

fickle dome
#

how do i fix Voting Problem
Its vote option not coming

fickle dome
#

Team members pls fix this

cloud imp
#

!Join PlayStation

sharp flare
#

@daring birch the commands don’t work unless you have the permissions listed, I turned the error checking off so I could see what was going wrong for trackbacks. But they all work if you have permissions...

daring birch
sharp flare
#

Okay thanks

green flame
#

Is it alright if I directly embed my site on the bot description using iframe?

sturdy swan
#

yes it is

modern forum
#

Hey guys. Can I use my 15$ vote credits on a bot to another bot of mine?

daring birch
#

Yea if you own it

fast shore
#

I need help

daring birch
#

With?

sturdy swan
#

if you dont say what do you need then we cant help you so

fast shore
#

Wait

rare rune
obtuse basin
#

This is the most wothless support ive ever seen

fast shore
#

Ya

#

Here

daring birch
#

This is for top.gg support only

fast shore
#

I'm new sorry

daring birch
#

Don’t worry

#

:)

sturdy swan
modern forum
#

What is the eta?

daring birch
#

For?

fast shore
modern forum
#

Bot approval

daring birch
#

1 and a half weeks+ currently

drifting turret
#

My bot's page didn't open.

mortal wing
drifting turret
#

Wait pls

drifting turret
mortal wing
#

to the account that owns the bot?

drifting turret
#

Does it open for you?

drifting turret
coral vapor
mortal wing
daring birch
#

Probably a issue on your end

drifting turret
#

So I'll wait?

coral vapor
#

1.5 weeks isnt it for bot approval

daring birch
drifting turret
#

I do not understand

coral vapor
#

?

mortal wing
drifting turret
#

Okay but how
The error page didn't cover

mortal wing
drifting turret
mortal wing
#

ah

#

go out of beta

sturdy swan
#

@WhenPixel

#

._.

drifting turret
sturdy swan
#

Who is WhenPixel?

mortal wing
mint wadi
#

Me

drifting turret
#

What will happen to me?

#

Will it open in 1,5 weeks?

mortal wing
#

im trying to show you show

#

but like

#

beta isnt turning on for me

#

anyways

#

@drifting turret click on the gear icon

drifting turret
#

Thanks

#

Beta mode off

fervent sparrow
#

How can I re-apply?

#

Do I like just add it again?

mortal wing
#

yea

fervent sparrow
#

Alright

brazen valve
#

@loud musk bro

#

can u answer me

sharp jetty
#

@mortal wing I can't find gear icon

modern forum
#

Uh so I have a bot named Jelly but it got denied verification and I have got 180 votes on that bot. So I submitted a new bot. And I want to use the voting credits of the old bot to my new bot. Is it possible

daring birch
#

Then use it on your new bot

brazen valve
#

@daring birch hey someone named James reviewed by bot and said it was copied but it isn’t can u check it ur self?

daring birch
#

No, you can dm them directly if you feel it was reviewed wrong

modern forum
daring birch
#

well if you do, you won’t have access to the bot, also your credits

sturdy swan
#

hey i need help with my server

daring birch
#

Hm?

sturdy swan
#

i have post my server on top.gg and did everything like description name and join link but after saving when i try to open the link it sas forbidden 403

sturdy swan
daring birch
#

Not sure

#

Are you logged in?

arctic gyro
#

How can I do Refresh?

daring birch
arctic gyro
sturdy swan
daring birch
daring birch
sturdy swan
#

hm okay

arctic gyro
daring birch
arctic gyro
#

Ok Thanks

daring birch
#

Np

tacit zephyr
daring birch
tacit zephyr
#

ok bro

sharp jetty
#

How to fix?

#

Alr did

#

@wet steeple what I do

#

I did

#

He's been in my server

brazen valve
#

How can I make a ticket to report someone

steel plank
#

Can anyone say how to add gif to my bot commands?

sharp jetty
#

Did that 2 days agi

#

I relogged into my acc now wut

brazen valve
#

<@&304313580025544704> hi I want to report a staff

sturdy swan
#

bruh

brazen valve
#

No one answering

#

He said my bot was copied which I freaking took 3 hours to code Which look nothing like someone’s else 😑

sturdy swan
#

ok but you dont ping mods

#

you dm the reviewer

brazen valve
#

He doesn’t answer

daring birch
#

Be patient

#

We have a life out of discord m8

brazen valve
#

I’ve dmed him and pinged him here

daring birch
#

Be patient

brazen valve
#

How long?

#

3 days?

daring birch
#

It hasn’t been 3 days

#

since you’ve dm’ed them

brazen valve
#

Yes it has

#

Only dm

#

I pinged him

daring birch
#

Well send them another dm

#

And be patient

wild stoneBOT
#

@brazen valve

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
brazen valve
#

Eh

#

Eh srry

runic sun
#

Hi, I can't vote for mimu I asked in the mimu support they said to come here my friends can vote without a problem but when I'm trying to vote the button is not there ,can you'll help me please?

#

Thanks alot!! It actually worked I'm sorry for the inconvenience, have a good day ahead!!

mental minnow
#

@wet steeple

#

and how to log in again

sturdy swan
#

anyone need help in any bot?

pale grove
#

<@&304313580025544704> where can I create a ticket or talk about a problem on the server please ?

wild stoneBOT
#

@pale grove

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
lucid briar
#

you can dm a mod

pale grove
pliant totem
tired bane
#

Hello, I can't edit my bot

#

error 500

fickle dome
#

Pls Fix This Pls

#

<@&695153281105920070> <@&304313580025544704>

floral pagoda
#

Dude, do not ping all of them...

tacit zodiac
#

-atmods @fickle dome

wild stoneBOT
#

@fickle dome

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
tacit zodiac
#

Clear cookies and cache

fickle dome
#

Cookies

mental minnow
#

with the eraser

fickle dome
last rivet
#

Why do I have server's on my profile that don't exist anymore and why does it say someone that hasnt been on the server in month's owns it?

#

and how do I delete servers, there's no obvious way

sturdy swan
fickle dome
fickle dome
#

pls fix

#

how do i fix it

#

ping or dm me if anyone know

mental minnow
#

U want to vote to this bot?

fickle dome
mental minnow
#

Change the browser

fickle dome
#

@mental minnow not worked

mental minnow
#

try to vote from your pc

fickle dome
mental minnow
#

what is your browser?

fickle dome
floral pagoda
#

Then wait

#

Should not be that hard... The world still exists, even with this problem

last rivet
floral pagoda
#

I guess this is a known mistake

tranquil yacht
#

Weary

mental minnow
kind marsh
#

Idk how to change my token. I regenerated it and didn't work

daring birch
kind marsh
#

Ok I didn't know you build that server too

daring birch
#

I didn’t build that server

#

It’s discord’s official server for developers

kind marsh
#

Wait then how do I change the token on top.gg?

daring birch
#

You press the “Refresh Token” button

kind marsh
#

I pressed that button 12 times it didn't register my token

daring birch
#

Could be caching, refresh the page maybe

kind marsh
#

I forgot when I regen on developer site it resets everything

faint goblet
#

How long i should wait for accepting? More days or months?

daring birch
#

it takes around a week now

#

With our turnaround

#

Except up to 1 and a half weeks around

faint goblet
#

Ah, ok

daring birch
faint goblet
#

Thk

daring birch
#

np

faint goblet
#

=D

tired oracle
#

How long does it take for bot approval?

viral void
#

So for the process of getting the bot on the website when they test it do they test everything or just if they find anything wrong they stop

daring birch
tired oracle
viral void
#

Sorry for ping mb was trying to click off but it sent due to my fat fingers

daring birch
#

Maybe the others are ok

#

Maybe not

viral void
daring birch
#

Because usually when we find a issue, we stop there and decline it

viral void
#

Ah ok

daring birch
#

yea

viral void
#

Ty

daring birch
#

np

errant widget
#

hi

#

Hello I Have 1 Problem I Can't Write This Bot Code

sharp narwhal
sturdy swan
#

Can someone explain it

#

I understand bot doesnt need manage channels perm for lock channels

lucid briar
#

dm the reviewer who declined it so they can clarify for you

sturdy swan
#

This isnt my bot

#

Just see in the log and wondered

pliant mauve
royal shell
#

Hello

#

my bot hasnt been reviewed yet

#

i think it has pass a week now

#

can some of you please review it

sturdy swan
#

you just added your bot 3 days ago

floral pagoda
#

1 week or more it takes

sturdy swan
#

I cant lock channel with manage roles perms?

#

Need both perms

mortal wing
sturdy swan
#

To lock channel

sturdy swan
#

So need manage channels and manage roles

#

But a bot declined Because it asked for manage channels permission to run this command

long ferry
#

actually

#

just to disallow people to not be able to type there, manage_roles only

#

unless your bot does something extra to that such as changing the channel topic for notifying users

sturdy swan
long ferry
#

To change permissions, it does not require manage channels

#

as stated by the docs aswell

sturdy swan
#

Hmm okay

simple smelt
#

Can I ask when is my bot (Zapper (Beta Version)) going to be approved on top.gg, a section says to ask there.

fallow seal
#

I'm looking to get approved too.

wild stoneBOT
#

@simple smelt

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

fallow seal
sturdy swan
#

-upto

#

what is upto?

long ferry
#

read the embed

sturdy swan
#

ok?

long ferry
sturdy swan
#

i read

royal shell
sturdy swan
#

you still need to wait

royal shell
#

ok

long ferry
#

known issue

#

submit it like before and wait like before

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

midnight knoll
sturdy swan
brisk dagger
#

I can't vote If I'm blocking your guys's dumb ads is there an ETA when that will be fixed

real laurel
#

yea, fixed today if you stop blocking ads

lone anvil
#

(you should be able to vote fine even with adblock)

brisk dagger
#

But I can't doesn't show the vote button

lone anvil
#

did you click the "Continue without disabling AdBlock" button?

brisk dagger
#

There is nothing to click but apparently waiting a couple of minutes makes it show up

lone anvil
brisk dagger
real laurel
#

maybe try clearing cache or something?

brisk dagger
#

Already did did nothing

real laurel
#

hm

long ferry
#

maybe actually try disabling adblock and seeing if that works

faint goblet
#

I had it also - nothing helps

#

And even comments are specially slowed for a few days on abp

sturdy swan
brisk dagger
faint goblet
#

Same.

sturdy swan
#

so sorry for pinging but i have not got any response regarding my issue that was posted 2 days back my issue was my bot was approved 2-3 days back and till today it has got 35 upvotes and still bot dosent show up on new trending bot page but bot with 12-25 upvotes still show up pls help me or give me the answer

lone anvil
#

jesus fuck we need to disable those pings

lone anvil
sturdy swan
#

i said sorry for ping

zinc oracle
#

The mod role is to ping when something major is happening, such as a raid.

faint goblet
#

I agree

lone anvil
#

disable beta

sturdy swan
#

Can you post a photo of where you are?

zinc oracle
mortal wing
alpine owl
#

will editing my bot's page reset its position in the queue?

zinc oracle
# sturdy swan where ?

beta can be disabled at the bottom of the page.
To make things easier i refreshed the data for you. clear your cache and give it a bit of time to see the change.

faint goblet
#

Oh thk for info I'll also do it I think... (Edit page)

tired bane
#

anyone can help me ? I can't edit my bot

sturdy swan
#

I can't disable the beta, it's opening the beta again

brisk dagger
crude flicker
#

how long does a bot take to get approved

#

?

faint goblet
#

1,5 week

crude flicker
#

ok

tired oracle
#

I removed the Command found on the bot, I used this command in the description of adding the bot, will it be a problem

crystal marlin
#

What if I have a bug on my bot, like a specific command not working?

#

Will it be rejected?

#

I mean the command would respond but a part of the command won't work

mortal wing
#

Is it your bots main command?

grand ravine
grand ravine
crystal marlin
#

Ty

crystal marlin
tired oracle
crystal marlin
#

A part in reaction roles of blacklisting roles doesn't work I'm fixing but uh if it doesn't fix

grand ravine
tired oracle
grand ravine
#

are you in beta mode?

tired oracle
grand ravine
#

is the page theme purple-ish with some orange gradient?

tired oracle
#

no

#

white

sturdy swan
#

If I don't know to write markdown language so my bot is approved or not

grand ravine
#

@long ferry will he be fine in this case?

grand ravine
long ferry
#

Where?

grand ravine
grand ravine
#

ye

long ferry
#

Nah shouldn't be an issue

tired oracle
#

how

#

ss?

grand ravine
#

you don't need to worry removing the command from the description he/she meant

sturdy swan
surreal swift
#

Can I create bot currency giveaways with entry requirements: votes?

grand ravine
#

I guess so

surreal swift
sturdy swan
#

@grand ravine its wright or cuz i am write normal

grand ravine
#

that's fine

sturdy swan
#

Ok bro thanks

grand ravine
#

as long as you don't fill your description with gibberish or put your whole bot code there you're fine

surreal swift
#

What's the #value to be on "Trending New Bots" on the website?

grand ravine
#

be a new bot and receive a lot of votes

surreal swift
sturdy swan
grand ravine
#

you'd not even be listed without top.gg verification anyway

sturdy swan
grand ravine
#

they don't

#

bots are tested individually probably

surreal swift
#

Why is my bot never there and I received 110+ votes in the last 4 days longlegsGifpepeFeels

sturdy swan
grand ravine
#

about 1 week

surreal swift
grand ravine
#

new NEW or "kinda new"?

sturdy swan
grand ravine
#

newer bots always take place of "less newer" bots

#

so you cant stay forever on trending new

surreal swift
#

peepoNotes not sure, 5 days.

zinc oracle
#

We have been reviewing a ton of bots recently, in the past 4 or 5 days 700+ bots have been reviewed likely pushing you out of the "new" status already

surreal swift
#

Oh ok coelhoPepe

#

thx

chilly hamlet
#

I'm gonna submit my bot soon for top.gg but was wondering if there's any requirements. Are there any server requirements or anything?

grand ravine
#

at least 51% working commands, #rules-and-info compliant and the bot being online during reviewing

chilly hamlet
#

ok thanks

pliant totem
#

can anyone explain this

grand ravine
#

credits are used for auctions

zinc oracle
#

-auctions

wild stoneBOT
brave cosmos
#

I have asked this question before, but I applied with my boat on 24/06/2021 and I am still waiting, some applicants are being looked at in 5.6 days, why is it so late?

zinc oracle
sturdy swan
#

@grand ravine Thanks Bro For Helping Love You

grand ravine
#

yw, great job

sturdy swan
brave cosmos
brave cosmos
pliant mauve
zinc oracle
#

the reviewer that is reviewing your bot has been reminded about it

wild stoneBOT
brave cosmos
#

uh.

#

:D ok

eternal tangle
#

Can Anyone Say Why Doesnt My Bots PFP Load On Top.gg

zinc oracle
eternal tangle
#

ok

#

i still did

#

Ok it fixed

#

thanks a lot @zinc oracle

dawn bloom
#

I'm thinking of changing everything about my bot including name, will I have to reapply after I do that?

bronze compass
#

hello I was going to search the discord server for the game called brawlhalla, but there is no writing anywhere. how do i search

drowsy valley
drowsy valley
drowsy valley
bronze compass
#

I want to find brawlhalla related discord servers by typing brawlhalla

#

it does not work

drowsy valley
#

try to search in it the tag secvtion

bronze compass
#

it does not work

drowsy valley
bronze compass
#

Did you actually remove the server search option? So what will this site do?

drowsy valley
bronze compass
#

it does not work

drowsy valley
#

refresh the page

#

and try again @bronze compass

mortal wing
#

@bronze compass go out of beta

drowsy valley
bronze compass
#

Ok so when I typed the name of my server, it came out, but in the past, for example, when I typed "brawlhalla", discord servers related to the brawlhalla game were displayed.

bronze compass
drowsy valley
wild pier
bronze compass
#

Things come up that have nothing to do with what I wrote.

drowsy valley
wild pier
#

i tried

bronze compass
drowsy valley
#

Not sure It will work

mortal wing
wild pier
#

is it a global problem or just me

drowsy valley
wild pier
#

i tried to vote on chrome but its not worked

#

i use opera usually

frank lava
#

hey how u do for get this role <@&265125253443878912>

drowsy valley
frank lava
#

@drowsy valley i have this message

sturdy swan
#

just wait

frank lava
#

Oh okay because i'v seen

#

This bot can be added

#

invited*

drowsy valley
frank lava
#

okay good

#

thx u bro

drowsy valley
long ferry
wild stoneBOT
#

@frank lava

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
frank lava
#

rename

sturdy swan
#

it not give mass when member join

frank lava
supple sail
#

well I would like to ask for some help here

drowsy valley
supple sail
supple sail
#

ahm okay, thanks!

drowsy valley
#

np

cosmic tapir
#

How is there an about the bot on bots (like About Me)? PokeTwo has it…

drowsy valley
long ferry
sturdy swan
drowsy valley
swift wing
#

Hello, on my server page it shows 2 creators, me and an other guy, but that person isn't even in my server anymore (a retiered admin) so i would like to know how do i remove him from my server page?
server page : https://top.gg/servers/574217343635554305

long ferry
#

creators on server pages are a bit bugged as of now, there's very likely no way to remove them there

swift wing
#

but does that means this guy still have acces to my server config?

#

cause that would be an issue if yes

long ferry
#

you could attempt to create a team and move the server to it, not sure if that works atm

winter field
#

so if my bot says it wants admin i cant be on top.gg

long ferry
#

Administrator in your invite link is fine, the bot itself cannot require administrator

examples:

TickNoVerifier I need ADMINISTRATOR for this command
yes You need ADMINISTRATOR for this command

winter field
#

oh okay

#

im fine there

#

and about the dm thing, could that get me blocked from it too?

#

like anonymous dm

long ferry
#

it has to either state the author or state that it is anonymous, aswell as provide a command to opt-out of it (additionally has to mention that on the dm)

sturdy swan
#

Hello, I have a server that is owned by me and 2 other people but on the top.gg page where it show's the creators it show's me and 2 other random people that don't own the server.

long ferry
long ferry
#

That works too ThumbsUp

sturdy swan
winter field
#

does it matter if my bot has an on join thing to create nao-logs this is to it can send bans and kicks to a channel

swift wing
winter field
#

you know Mr M @swift wing?

long ferry
#

because we invite your bot using no permissions

winter field
#

yeah ovc

swift wing
#

yeah i know him but he's not inmy server anymore

winter field
#

hes listed as creator, only you and him

long ferry
sturdy swan
#

why am i not able to vote my own bot?

winter field
swift wing
sturdy swan
swift wing
# winter field

yeah i know that's why i came here, cause he shouldn't be showing up there

long ferry
winter field
#

also, i dont see my position in queue as a %

swift wing
long ferry
#

he might be able to change your description or such, depends on if the site issues allow editing or not

#

can't really confirm that as of now

swift wing
#

ok i guess i'll just let everything like that then until it gets fixed

#

thanks for the support

dawn bloom
#

like completely

long ferry
#

Yeah still no need to re-apply, as long as you're continuously following #rules-and-info, you should be good to go!

rugged beacon
#

hi

dawn bloom
#

ok thank you

rapid needle
#

Can verified bot have administration permission ?

faint goblet
#

Yes. But it just need to be required for some cmd or other features. Yes

vapid marlin
#

hypothetically if my account gets banned does all of my discord bots get banned/removed too?

faint goblet
#

Yes

vapid marlin
#

ok

faint goblet
#

(torin’s answer)because bot is using token. And token is generated for account. If you disable account/get ban - token is also banned/removed as account. And bot is just powered by token to get it’s pfp, special part of api, nick, etc... practically - bot is a second, automated alt powered by main acc

rapid needle
#

That means it can have

faint goblet
#

Yes can - it just need to be used somewhen

#

For example - mee6, carl and customcommands

faint goblet
#

? Bro

long ferry
#

Administrator is never required, most bots have Administrator in their invite link to make it more comfortable for users to start using the bot

#

but bots should never require Administrator as per our rules in #rules-and-info

faint goblet
#

It was to be verified, not as requirment. Just if it’s able to be verified, not need to be

long ferry
#

Discord verified, discord doesn't bother with that, correct

faint goblet
#

Yeah. I didnt mistaken?

long ferry
#

Misunderstood it then, most people understand "verified" as verified on top.gg

faint goblet
#

Ik but this time u mistaken... 2 times

#

-_-

long ferry
#

Verified could mean 2 things for users: Discord verified and top.gg verified

#

anyways, let's drop it, thank you BunNod

faint goblet
#

I know. But u mistaken with this and with that he was asking for approval not requirement

eternal tangle
#

Can anyone say how long does it take for approving the bot?

#

Does it take 2-3 weeks?

#

Or lesser?

faint goblet
#

People say that bout 1,5 week but i didnt yet got approval so i cant be fully sure...

sturdy swan
#

Can anyone tell me why I get this error?

vapid marlin
#

what site is that

faint goblet
sturdy swan
#

Oh I forgot I had beta.

austere willow
#

I have my page set to force dark mode, but it recently broke such that it thinks it is using dark mode as it is forced, but not actually using dark mode. As you can see, the text is black instead of white, and the toggle is to the left (indicating light mode)
This makes my botpage unreadable. I fixed this before by going to the settings and setting it to dark mode again, but today it happened again, so I thought I would report it

faint goblet
#

@long ferry ^^

long ferry
#

also a known issue

faint goblet
#

Ahh, can i also have a question? (Cause yesterday i alr asked 3...)

#

?

long ferry
#

sure go ahead

faint goblet
#

will random api (dadjokes) block my approval? Because u know. Answers are random and arent made by me..

long ferry
#

nah that's fine, as long as they're not racist or stuff like that

faint goblet
long ferry
#

yeah that's fine

faint goblet
#

Thk

robust knoll
#

How do I get my old roles back?

winged bramble
#

Can I give vote rewards without using webhooks?

long ferry
#

yes you could, but the users would need to use a command for you to make a request to top.gg to check if they voted

#

if you want vote rewards right after they voted, use webhooks

long ferry
#

can see one of them being auction tester right?

robust knoll
long ferry
#

yup done

robust knoll
#

Thanks

#

And any idea why I got this?

#

@long ferry

long ferry
robust knoll
#

Okay

vernal field
#

this isnt really top.gg related but what does inorganic growth mean when trying to have my bot verified

long ferry
#

there

#

lmao

vernal field
#

ok thank you

supple talon
#

hello

#

this is seriusly

#

support

#

there is a scammer in this server

faint goblet
#

Bro... who?

supple talon
#

this person

#

@sturdy swan

#

tryed to steal my steam account

#

and i have proofs

#

PLEASE EVERYONE BE CAREFUL

#

this 2 persons

#

@rapid vortex

#

and euniez

sturdy swan
#

Ok, I don't have steam account tho

long ferry
#

Can also send it into my dms if you're more comfortable with that

supple talon
#

ups

long ferry
#

Screenshot BunNod

supple talon
#

sorry capital letters

long ferry
#

no worries

supple talon
long ferry
#

yup good enough

#

thank you!

supple talon
#

this is the scam

supple talon
long ferry
#

-b 830130069120745522 dming multiple people trying to scam steam accounts

wild stoneBOT
#

dblMod Banned Euniez#8256 (@plucky glen)

supple talon
#

the other one is not in the server

cursive rune
#

How many days does top.gg look at emails?

long ferry
#

not really an eta, maybe a week or two?

cursive rune
#

Ok

sturdy swan
#

hello

#

in python, how do I get access to the voting event?

#

I would like to reward my votes with bot rewards

pliant totem
#

okay so

#

not really related to top.gg but

#

do I still get the badge if my bot gets verified

sturdy swan
thorn pelican
#

Ohayo

#

Guys

#

I need help...

#

Not big deal but

#

What do I do with the money of the votes?

#

Ping me when you are going to answer...

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

normal narwhal
#

hi, any eta on when server webhooks will be working again? rlly annoying to be going through this for over a month pensive_shake

worldly viper
#

Unfortunately I'm unaware of an eta

#

tags only work for mods, but I would estimate wait times are around 5-7 days at the moment

#

keep in mind it could take longer then that, though

errant tree
long ferry
#

ID?

errant tree
long ferry
#

Brauche die User ID

errant tree
#

731950643790610442

faint goblet
#

Dev mode if smth

long ferry
#

Danke

errant tree
#

Kein Problem

stray saddle
#

Oh, darf man hier auf Deutsch schreiben?

long ferry
#

Nur für Support

#

-node

wild stoneBOT
stray saddle
#

Ja das sowieso.
Ich kann nämlich meine Teams nicht sehen und wenn ich die Rechte auf das Team übertrage, werden mir nun 2 Teams angezeigt.

long ferry
#

Jo ist derzeit ein bekanntes Problem, wann es behoben wird kann ich dir derzeit nicht sagen

stray saddle
#

Alles klar, danke dir 🙂

tacit sand
#

if i wanted to replace my current bot account with a new bot account

#

do I need to go through approval again

#

like, add it as an entirely new bot

#

or is it possible to just replace my old bot's client id with new one

grand ravine
#

yes, queue again

drowsy roost
#

how can i get my bot transferred over to this account? my old one was deleted

grand ravine
long ferry