#support

1 messages · Page 490 of 1

zinc oracle
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our support email can take awhile to get back with you.

cyan sable
#

how?

zinc oracle
cyan sable
limpid fractal
#

woo you twat

#

its not at the bottom

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its at the top

limpid fractal
#

at the top

novel socket
#

@zinc oracle is it safe to ignore it? the main reason i asked here was because i remember reading before that failure to pay gets you banned so i just wanted to seek help because of that

cyan sable
#

yep that works

zinc oracle
zinc oracle
zinc oracle
livid ravine
#

what this i need edit in my bot please help me

livid ravine
sharp narwhal
sturdy swan
#

can i get some updates about my bidding application

livid ravine
long ferry
#

known issue read pins

#

pinned messages

pure seal
#

Opa

#

Oops, I put my bot to check, on your website, how much longer or less will it take?

tropic dove
#

hi just a question.. are support for multiple web hooks coming in the future… because right now i’m choosing between both… i have a vote tracker bot that uses webhooks to track votes but i also want to use webhooks to implement vote rewards in my bot
so maybe can i have more than one in the future
ping me for the reply

jolly salmon
#

2-4 weeks

pure seal
#

Wow

sturdy swan
#

i swear i know your name from somewhere

#

its now 1 week

pure seal
jolly salmon
#

no, you will get pinged in #logs too

sturdy swan
#

whats the estimated waiting time as i have a important update i wanna push out.

grand ravine
#

around 1 week

sturdy swan
#

ooh okay great

#

if you were gonna do something like this could you just put it in your bots tos? not that i am going to but...

pure seal
paper parrot
#

How do I star a message that was there before starboard could see

grand ravine
long ferry
grand ravine
#

like, you can generate an invite as long as the user aknowledges the action

long ferry
#

-declinedbot

wild stoneBOT
#

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

grand ravine
#

also you submitted just today, queue times are around a week

lyric heart
#

umm guys? what does this mean?

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I was seeing some other person's log, and I found this

grand ravine
#

it means the owner of the bot got banned here

lyric heart
#

ohh right lol nvm 😅 I was wondering what the bot list server was supposed to be nvm

#

thnx for replying tho!

grand ravine
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np

scarlet stirrup
#

What is the average time for approval

grand ravine
#

1 week

pure seal
#

I'm anxious and nervous whether or not it will pass

zinc oracle
grand ravine
#

while approval rate is around 25% I'd say it's actually ~90% if you just read the rules

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most declines were due to laziness to read stuff

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or offline bots

pure seal
#

Sorry if I misspell, I'm Brazilian and I'm using a Google translator

feral pendant
#

Hi i wont help Your ! bot is currently being reviewed. When your bot is accepted or declined you will receive a DM from Top.gg Watcher in our Discord server.
Please check the pins of the #support channel to learn when your bot will be approved.

feral pendant
zinc oracle
#

Our bot is down 👀

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Check pins

scenic bison
#

How do I delete a bot from top.gg??

cobalt sleet
#

Declining @wild stone for being offline

scenic bison
cobalt sleet
feral pendant
zinc oracle
#

Pinned messages

scenic bison
cobalt sleet
prisma sandal
#

Hello

cobalt sleet
#

Of your bot page

scenic bison
#

ohhh

#

ohh

#

mb

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I was looking in edit

scarlet stirrup
#

What is the average time for approval now !

scenic bison
cobalt sleet
#

If you're submitting today

bleak junco
#

how will i get to know when my bot gets added?

cobalt sleet
bleak junco
#

luca is offline :c

scarlet stirrup
#

@cobalt sleet thx

cobalt sleet
#

@hidden root is the bot that DMs you. We've paused reviewing while @wild stone is offline.

bleak junco
#

okay

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you guys arent reviewing bots till luca is offline?

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thats sad dekhu

cobalt sleet
#

Welp my bad looks like we still can

bleak junco
#

:c

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i didnt get a msg when i listed my bot

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ill only get upon aprooval?

cobalt sleet
#

You added it 10h ago. You get a DM upon approval from @hidden root. Queue time is currently about a week or more.

bleak junco
#

ohh

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Thanks for your time

cobalt sleet
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No problem! 😊

fast swallow
#

why the site is slow?

sleek lark
#

do I need command's for my discord bot in order to post my bot to top.gg. (really dumb question but just asking)

fast swallow
#

also my css and other stuff dosen't load

feral pendant
#

i have one problem

grand ravine
grand ravine
feral pendant
zinc oracle
#

Like it says, your bot is waiting for approval

feral pendant
cobalt sleet
karmic condor
#

When will the website bot review replies be fixed @limpid shadow ?

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Because when I try to send/delete one it doesn't work

cobalt sleet
chrome cove
#

Are bots tested with slash commands?

chrome cove
#

My bot does not have chat commands - only slash commands.

cobalt sleet
sturdy swan
#

where do you have to enter to request the verification of a bot in discord?

chrome cove
#

ok perfect

sturdy swan
#

One message removed from a suspended account.

grand ravine
feral pendant
#

@cobalt sleet help me pleese

feral pendant
grand ravine
#

Yes

cobalt sleet
feral pendant
#

oho

feral pendant
covert plaza
#

Hello Team,
Hope you all are doing well.
How to Use/Retrieve Redeem Amount

warm galleon
#

wie kann ich mit developer zu meinem bot hinzufügen ?

feral pendant
iron cedar
#

hey i want to update creators how can i do

#

?

warm galleon
loud musk
feral pendant
cobalt sleet
plush vigil
#

thats what i was told

sturdy swan
plush vigil
#

thought so

loud musk
warm galleon
#

how can i add developer to my bot?

plush vigil
#

you cant

loud musk
#

You might get a faster response in the latter than here 😅

warm galleon
plush vigil
#

no idea

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you used to be able too

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but they removed it

warm galleon
#

:c

cobalt sleet
#

It's been removed from the edit page for the time being

warm galleon
#

and will it come back ?

cobalt sleet
#

I'm not sure

#

It may get replaced by teams

warm galleon
#

ok and how can i edit my bot in beta mode ?

cobalt sleet
#

Click edit or add /edit to the page URL

warm galleon
#

edit is not on the site

zinc oracle
#

Three dots on the right side near the invite button

sturdy swan
#

Hullo! how can i use the command that disables the current count to stop sheeping?

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Ive tried to find it on the bot and through the website but im unable

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For Poll Master

lunar geyser
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/edit

sturdy swan
#

/ edit and then what?

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or just / edit?

wild stoneBOT
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@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
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OOOOOOOOOO

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im so sorry!

alpine owl
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can I add features to a bot once it has been approved?

grand ravine
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yes

alpine owl
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how?? bc then the new features aren't approved

mortal wing
#

if it breaks the rules then a user will report it

alpine owl
#

ooohh

grand ravine
alpine owl
#

then how do they know that the bot isn't malicious

grand ravine
#

well, they'll get a lot of reports if it turns out to be malicious

wise trellis
#

Which of this?

dry spade
#

How many dollars does the bot earn by voting 1?

grand ravine
#

0

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you do earn credits tho

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$1 per 1000 votes

dry spade
#

oh thx

tawny goblet
#

Hellow, I have a question about the mudea bot.... can I as a owner of the server do a force spawn ? And how can I see a list of carts of 1 kind of serie? Like how to train a dragon.

Cause the baby's have a diffrend name than it is in real life. Thanks for the help already 🙂

feral pendant
#

i need help @cobalt sleet or @zinc oracle

feral pendant
grand ravine
#

if you're already logged in then check if youre in the right account

tawny goblet
#

Where canI find the help? @grand ravine

tawny goblet
#

Okay thanks.

grand ravine
#

there

tawny goblet
#

Thanks.

feral pendant
grand ravine
#

top right corner

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logged account will be written there

feral pendant
#

@grand ravine who one foto pleese

grand ravine
feral pendant
#

yes and

grand ravine
#

if you're in the wrong account click logout

feral pendant
#

yes

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and now

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@grand ravine ?

grand ravine
#

check if you can do whatever you were trying to do

novel socket
sturdy swan
feral pendant
grand ravine
#

yes

echo python
#

hi

feral pendant
echo python
#

a question how many days does it take to verify a bot? :D

feral pendant
#

@grand ravine no

echo python
#

thanks :D

grand ravine
feral pendant
feral pendant
grand ravine
#

well, there's nothing I can help you with further, you'll need to wait for a mod to pop here

chrome vigil
#

when is my bot will approved?

sharp narwhal
chrome vigil
#

ok thx !

sharp narwhal
#

No problem.

sturdy swan
#

How much does it generally take for a bot to get listed?

sharp narwhal
sturdy swan
#

oh ok thanks

sharp narwhal
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No problem.

mental gate
#

what if i add nsfw commands limited for nsfw channels will that be a problem or not ?

sturdy swan
sturdy swan
#

send this link pls

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https://imgur.com/a/knAUUm2.png

sturdy swan
mental gate
#

@sturdy swan image dosent exist

sturdy swan
#

tanks

sturdy swan
#

ah wait

grand ravine
#

webp

sturdy swan
#

yo

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it worked

sturdy swan
#

https://i.imgur.com/GrdvV0P_d.png?maxwidth=760&fidelity=grand

mental gate
#

https://images-ext-1.discordapp.net/external/Ypy1R9mfoOHNtrR_rerMb1nPHRhDxtUC6N2n5-z2qkY/https/i.imgur.com/hUhBUsA.png?width=630&height=417

#

u can use it simple af

sturdy swan
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https://i.imgur.com/hUhBUsA.png

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use this

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also how to disable beta/dev mode

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also @mental gate, NSFW commands can be there but they should work only in NSFW channels

sturdy swan
sturdy swan
sturdy swan
#

How to become a top.gg bot reviewer

sturdy swan
#

ah sry forgot about mention reply

feral pendant
#

@grand ravine who are you

grand ravine
#

I am me, not support topic tho

ebon sinew
#

How does the vote credits work?

exotic quail
#

how i can do vote tracker

echo siren
#

How/When does the number of servers show up on a bot's page?

grand ravine
#

you need to upload the server count with the api

midnight knoll
#

Hi

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I had a bot named vivre discord denied it from verification so I deleted it and made a new one with same name so can you guys approve it quickly?

limpid shadow
#

When we fetch it internally we get a webpage, not an image

sturdy swan
#

ah

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ok

#

is there any docs/examples for changing buttons in css in long description

feral pendant
#

@grand ravine What is mit me ?

sturdy swan
#

Hey, i noticed that there was a lot of issues with the wibsite (votes not counting correctly, reviews not showing up...) and i was wondering if the development team were ever planning on fixing them

grand ravine
nova sentinel
#

how do I add images in my bot description?

humble eagle
#

img tag

grand ravine
#

or markdown

sturdy swan
#

Just replied to my only review and it divided my stars by 2, and i cant even see my reply for some reason, is this normal ?? someone help me

novel nymph
sturdy swan
sturdy swan
#

bruh

novel nymph
sturdy swan
#

👍

grand ravine
#

they're working on it

sturdy swan
#

i hope that the stars will go back to normal, because i cant get a perfect score back from 2.5 stars

grand ravine
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tbf, perfected scores will never be achievable since a single 4-star review will taint the overall score

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don't worry about it, sample size is better than average score

surreal trout
#

how can i learn bot ban reason?

grand ravine
#

you mean read the ban reason? if so it only shows in audit log

surreal trout
#

The bot has been banned before, I don't add it because I will be banned now, do we have a chance to open it?

grand ravine
surreal trout
#

yes, the bot I want to add is banned from here

grand ravine
surreal trout
#

(I became a partner with my friend and we are making a joint bot so I want to open it)

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731219163317534740

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I think it's forgivable

grand ravine
#

you'll need to appeal that ban

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it's indeed a minor infraction, but still an infraction

surreal trout
#

I don't think appeal is needed for this because the reason is pretty ridiculous

grand ravine
#

ridiculous or not, a ban is a ban

surreal trout
#

yep @sturdy swan

grand ravine
#

also it does make sense since the only way to prevent further exploiting was a ban

surreal trout
#

ban is ban lan

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xd

sturdy swan
#

o banlanan hesaplardan biri miydin?

surreal trout
#

yo

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ben hiç banlanmadım

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bayadır varım zaten logdan görürler

sturdy swan
wise mural
#

xd

sturdy swan
#

banının açılması için

surreal trout
sturdy swan
#

is there any docs/examples for changing buttons in css in long description

#

trending abuse(trendlere girmek için botunu silip geri eklemek) yapmış

#

ve bu da yasak

surreal trout
#

salak işte

#

neyse söylerim mail atar

mild fossil
#

I have access to the auctions site, I should have the auctions role too right

green tinsel
#

In my bot it says ratings based on 2 reviews but I can only see one and I'm not able to reply nor add a thumbsup to the one reply too ;-;

grand ravine
#

replies are counting as 0-star reviews

#

known bug, being worked on

green tinsel
#

oh

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why can't i view my reply tho?

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it isn't visible there for some reason

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reloaded multiple times

grand ravine
#

ye, another bug (invisible replies)

green tinsel
#

oh

severe atlas
#

Can someone help me with something?

#

so you know how with bots like the DIscord Pronoun bot or Dank Memer

#

you can type "/" and it will show a list of the commands?

#

Does anyone know how to do that?

kind jolt
wild agate
#

I used a Imgur background link but it's not showing please give an example on how the link should be?

knotty hatch
#

@wild agate Make sure you use the actual image link and not the imgur page link.

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The link should end with the actual image extension (.jpg or .png for example)

wild agate
#

How can I get the image link?

knotty hatch
#

You could send the imgur link to me and I'll get it for you

sturdy swan
#

i tried to purchase premium but its showing up as 2.99 in EUR. I live in the USA. I attempted to make the purchase hoping the currency would automatically convert but it didnt. The screen just went grey and the funds were not withdrawn. I also need to purchase some bots

#

What do you mean by purchasing some bots?

#

As for the premium purchase, best to ask veld about it

knotty hatch
#

@sturdy swan What exactly happened? Did you click the payment method and did it turn grey after that? Or what was your last action before it turned grey?

#

@sturdy swan Queue currently takes 2-3 weeks.

pliant verge
#

hi. does anyone know if the Gaming Bot (from the bot website) has a discord support server?

knotty hatch
#

@pliant verge If the developer of the bot didn't list a support site on the top.gg page, we don't know.

pliant verge
#

dang it! there's no discord at the top of the page, and i'm trying to to set up a new server for me and my friends, i don't know, what it means at the top when i write the command for the reaction roles. and neither does one of my friends :/

#

plus my friend is doing something else at the moment. so maybe one of you can help me clarify, what's what in the bot's start messages?

neat pewter
#

Hi there, I have a quick question.
Now that my bot is approved, will it eventually be added to this server?
Many thanks.

midnight minnow
#

Can anyone help me with the MembersList bot? I invited it to my server and it has a "normal" member role aswell, standard permissions. How do I now make it so that it exports the memberlist I cant seem to figure it out

pliant verge
#

at the start when making/editing a role, it says following: Use &set edit reaction <key> <value> to change these settings.
Use &set del reaction <key> to reset a value to the default.

question, what is <key> and what is <value>? cause my friend thought that the <key> is the role is that i want to change. and i typed in &set del reaction :heart_on_fire:, as that's one of the emotes, he used to test the bot with. but then the bot told me "This key does not exist in the settings category reaction." and i do still see it there as the emoji1.

am i just a tad dumb to understand what the "key" and "value" are?

trail crown
#

What is the Use of Votes?

summer tusk
#

When I replied to a top.gg server review, the reply was counted as a 0 star review. Is there anything I can do to remove it?

solar kite
#

Hey, why a can`t edit my bot information?

spare owl
zinc oracle
sharp narwhal
sturdy swan
sharp narwhal
sharp narwhal
summer tusk
cyan owl
#

Wait what my bot isn't even offline

sharp narwhal
daring birch
mild wren
#

Ok I code in discord.py how do I set up economy commands kinda like unbelievaboat? If you can help me please DM

daring birch
daring birch
#

No worries

ebon sinew
#

How does the vote credits work?

daring birch
#

You can use them on auctions

sturdy swan
#

hey if ur bot got accpeted onto top.gg but if u dont get a dm from @hidden root it still means its accpted right?

daring birch
#

You’ll get a ping in #logs

sturdy swan
daring birch
sturdy swan
#

soryr hah :-;

daring birch
#

You will get those pings

sturdy swan
#

ok

sweet vapor
#

why is my bot picture not shown on the page?

daring birch
#

“Refresh Data”

sweet vapor
daring birch
#

Nw

hard cave
#

hi, just to confirm, the character limit isn't word limit right? the 300 character limit that is

daring birch
#

Yea it isn’t a word limit

hard cave
#

ohk ty

daring birch
#

Np

spring prawn
#

this guy still hasn't been banned from the server and continues to DM me about crypto scams

#

862423886682652702

daring birch
#

@cyan flint

cyan flint
#

ty

#

..this has already been reported before

#

with the exact same screenshot.

neat pewter
ebon canopy
#

Also forcing dark/light theme doesn't work, even if one theme is forced, the user will see the theme that's picked by themself

daring birch
#

This is only for top.gg support

#

@cyan flint

cyan agate
#

pain

cyan flint
#

lmao

cyan agate
nimble goblet
#

´-´

heavy sequoia
#

I updated my bot's Name and Avatar, how much time does top.gg need to update it?

wet vault
#

How can I delete a server from my profile?

daring birch
daring birch
heavy sequoia
daring birch
#

Alr

wet vault
nimble goblet
#

I hope it doesn't take long for them to refuse or accept me 🙏

#

faith in god and children

grand ravine
#

1+ weeks

nimble goblet
#

Wow

nimble goblet
grand ravine
#

1 semana, n 1 dia

nimble goblet
nimble goblet
#

bah achei que não tinha muito br aki

river lynx
#

🤷‍♂️

nimble goblet
nimble goblet
grand ravine
#

faz mt tempo q n é 3 dias, até então tava 2 semanas

nimble goblet
#

triste... apenas

grand ravine
#

mas enfim, aqui n é canal pra conversas, só pra suporte

river lynx
#

sisi

nimble goblet
#

o vdd

#

vi agora

wet vault
#

How can I delete a server i don't have rights anymore?

thin nexus
#

Hi support. How long is the queue (roughly) to getting a bot reviewed? (maybe impossible to answer)

daring birch
#

1 and half weeks+ currently

thin nexus
#

Cool. Thanks

daring birch
#

Nw

fervent fiber
#

Can you follow/subscribe to things like the prophecy loot and nightmare hunts?

real laurel
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

fervent fiber
#

Whoops! My bad

viral oracle
#

I have a question, can my bot have nsfw commands after being on the site?

sharp narwhal
#

Your bot can have NSFW commands as long as they are locked to NSFW channels.

viral oracle
#

thx

sharp narwhal
#

You cannot have NSFW content on your bot description however.

#

Regardless of being approved or not.

viral oracle
#

sure ah_dog_dripado

glad forum
#

Question: my bot was declined because of a spam command. Do i have to remove said command before reapplying? Which rule states that im not allowed to make such a command?

daring birch
#

Causes spam to discord’s API, so yes, you should remove it

surreal swift
#

How to add/remove my bot's creators if one team member left the project and another joined and is now programming new features with me?

daring birch
#

You can’t add co-creators anymore, but you can do that with teams

surreal swift
#

And how to attach my project to a team?

daring birch
#

You can transfer your bot to a team

surreal swift
#

Oh, ok! will try! thank you Grinder.

daring birch
#

No problem!

surreal swift
sharp narwhal
#

Known issue, please see the pins.

surreal swift
#

oh ok.

tropic dove
solemn temple
#

Is there a way on the site to show that your bot is a verified bot by discord?

lucid briar
grim falcon
#

Do you have to do the bot verification once, or do you do it each time a bot gets to 100 servers?

#

Same user, different bots

grim falcon
#

Thanks :)

grand ravine
#

Once for every bot

grim falcon
#

Oh

split epoch
#

Hi
I tried vote for a bit but I keep getting this message for a while
"Oh no! Something went horribly wrong when sending your vote. Please try again!"
How I fix that

slim cave
#

I have a bot named Shadow's Toolbox and I'm waiting it to get approved. If it doesn't I'm fine with it.

heavy sequoia
#

Is it normal that my bot page in top.gg randomly changes it's css? lol

daring birch
slim cave
#

ok

sturdy swan
#

Is > considerated a common prefix here?

frozen stag
#

the most common prefix are ! ; . ~

sturdy swan
#

But will my bot me muted if he uses the prefix >?

frozen stag
#

I am confuse?

#

let talk there

sturdy swan
#

I don't know if it's still that way but, some time ago bots that had common prefixes were muted, and they were unmuted when they changed it's prefix to a different one. To make it clear, i'm asking if my bot will have any problem here if he uses the prefix >

frozen stag
#

can I see your mute code

sturdy swan
#

what

frozen stag
#

let me see your code

shadow lion
#

if your bot got denied for being offline is there any way to get it re-done fast or do you have to repeat the queue

sturdy swan
#

I don't know what you mean by "see your code", I don't have any mute code, I'm just asking if my will be muted for using that prefix

frozen stag
#

uh no? idk what your logic is

#

it just a prefix

sturdy swan
#

I don't know if it's still like that, but bots that had common prefix were usually muted by that, because if someone typed that prefix he would get muted

sturdy swan
#

They aren't added in this server anymore?

#

nope

#

Oh, I didn't knew that, thanks for the help

#

np

tranquil geyser
#

Nice

sturdy swan
#

how do we setup the webhook thing

daring birch
#

Certification is down now

sharp narwhal
#

It won't.

#

It is a discontinued program.

magic wadi
#

How to setup the vote logs in a particular channel

#

K

sturdy swan
#

i guess they meant a bot that does the job for them

magic wadi
#

And one more thing

#

On list of creators

#

It's showing one of our member

#

Who is not the creator

#

Its showing 3 creators

#

Tho there are only 2 creators

#

So how can I remove the other one

#

Bcz we 2 have put the most effort on the server and I don't someone inactive to take away the credits

sturdy swan
magic wadi
#

And it's top.gg official server

sturdy swan
magic wadi
magic wadi
#

No I don't that inactive person to take credits of our effort

wild agate
magic wadi
#

K

vital junco
#

@quartz willow plz help

#

@rustic needle help me get out of this sir

sturdy swan
#

@vital junco please dont ping team members.

bleak junco
#

Im not seing my bot on the added projects page i wanna edit it uh

#

Nope

#

Found it on another browser thanks

#

It didnt update my pfp lol

wild agate
magic wadi
ocean yoke
#

I am having a problem with the creators of my server. There’s two of us. Im not on it but a random member is. There’s no way to edit it.

thorny elm
#

my bot's name and pfp is not changed...

#

i changed in dev portal

#

but still

daring birch
#

Refresh Data Button

thorny elm
rugged wind
#

hello, my bot's logo does not appear on top.gg, it only appears as N, how can I fix it?

daring birch
#

“Refresh data” button

rugged wind
#

where is the button

daring birch
#

It’s not on beta mode

daring birch
#

If they don’t have permissions (e.g. manage servers/admin), would be a visual bug

shadow plaza
#

its a problem if I have my support server invite on bot status?

wild agate
modern forum
#

Why I did not get my auctions results still?

daring birch
#

Be patient :)

copper monolith
#

banned who?

sturdy swan
#

dont ping team members

copper monolith
#

also yeah

#

dont ping team

sturdy swan
#

bruh

copper monolith
#

yeah someone spammin

sturdy swan
#

i mean

#

its logs

#

and maybe they are trying to do something

copper monolith
#

also that could happen too

#

someone trying to make the best css

#

probably

#

ah ok as i said someone trying to do best page

bright compass
#

how does that affect you?

sturdy swan
#

so? maybe they are changing their css on their servers page

#

i guess

bright compass
#

I don't see the problem it looks like someone complaining to just complain

copper monolith
#

sometimes i do that too, trying to make best css and saving like spam

mortal wing
#

their server page doesn't look spammy, so they're just tryna do something

copper monolith
#

lemme see that page

sturdy swan
#

I am complaining about spam because this is how the response will not come until after a month :(

mortal wing
#

and they do have 500k members so I'd say so

mortal wing
#

server and bot are different and they are editing

copper monolith
#

its server page?

#

hm

mortal wing
#

they are editing

copper monolith
#

O H

#

there is a bug laying n my house

#

its scary

bright compass
copper monolith
#

no i need support

#

how i can send it out of house

sturdy swan
#

bruh

#

please dont joke here

copper monolith
#

k

sturdy swan
#

this is only for top.gg support

icy heron
#

Can I put this? If can't, I'll remove it.

#

So... Ping me. <33

ocean yoke
left karma
#

when will bot be appoved

daring birch
#

1 and a half weeks of you submitting it

fair creek
#

Hiya, how can i report a false review? Two people were banned for not following the rules and when confronted and banned, they started making drama and submitted a false review. Any help would be appreciated

daring birch
#

You can flag the review

fair creek
#

you mean report?

#

this?

daring birch
#

Yep

#

now wair

#

Wait*

fair creek
#

oh alright, thank you

daring birch
#

Np

sturdy swan
#

I can't vote for any bot. button not visible

#

or

daring birch
#

Try on incognito

sturdy swan
#

um

#

ok

#

@daring birch nothing happened.

#

Maybe it's because I'm using mobile.

#

:/

tawny bobcat
heady sun
#

can someone help me here? Even though I have choosen the theme to be dark but still people can change it to light theme.

placid yoke
#

Как начать играть?

sturdy swan
indigo spoke
#

Does I need to wait to get my Server approved?

indigo spoke
mortal wing
indigo spoke
#

Ok understood

sturdy swan
#

How can l report a server that is dedicated to raids?

mortal wing
sturdy swan
#

how many days :)

lucid briar
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

icy heron
sturdy swan
#

@icy heron oh ok

sturdy swan
#

if you edit some stuff for your bot app will it put you to the bottom of the list?

barren arch
#

nopes

celest crane
#

Is there anyone who can help me?

daring birch
#

With?

barren arch
#

where am i supposed to put the iframe tag ?

vestal jasper
barren arch
vestal jasper
#

<iframe src = "websitelink></iframe>

barren arch
#

yeah but where

#

should i put this

vestal jasper
#

gimme ur full code

barren arch
#

putting in long description would work?

vestal jasper
#

it should also work with markdown

#

within markdown

barren arch
#

okie will try

#

ty

sturdy swan
#

hello how do i remove some creators? the ones displayed are not even in my servers anymore.

vestal jasper
sturdy swan
#

can they still edit?

#

also i won an auction, but when clicking here to pay the site says there was a problem

alpine owl
#

is there any way to know what position in queue my bot is?

daring birch
#

No

acoustic comet
#

-upto

wild agate
#

Can anyone give an example Imgur link for background

junior ember
#

Why my bot was deleted

#

Without any valid reason

daring birch
sturdy swan
#

There is a place where vote count would change

#

like if i reload the page it will show me a different number

#

and when i reload again it shows me my actual bot vote count

delicate comet
#

How to refesh emotes on server?

alpine owl
#

can my bot have multiple prefixes?

spiral frigate
#

not topgg related?

light spruce
#

this is standing 3 days

#
Your bot is currently being reviewed. When your bot is accepted or declined you will receive a DM from Top.gg Watcher in our Discord server.
Please check the pins of the #support channel to learn when your bot will be approved.```
spiral frigate
#

pins pd_pepethumbsup

light spruce
#

i cant english

#

im from germany

#

this?

#

ohh , this?

light spruce
#

yes , i have it übersetzt

fickle dome
#

Help Me Pls
I can't vote any bot in the site

#

@limpid shadow

sharp narwhal
#

Please don't ping team members.

#

Make sure you are logged in, try refreshing, clearing your cache and using an alternate browser.

mortal wing
fickle dome
mortal wing
#

it doesn't work on mobile devices

fickle dome
mortal wing
#

go on a desktop

sharp narwhal
mortal wing
#

you wait

nimble tartan
#

ok oof

sharp narwhal
#

You submit your bot and wait 1 week or more

tropic heart
#

hi i'm trying to add my bot on top.gg but can anyone help me create the command board for "Detailed description of your bot"?

fickle dome
sharp narwhal
#

You don't.

#

As it has been previously said, voting is not functional on mobile currently.

#

No

sturdy swan
sharp narwhal
#

Known issue, you can disregard it

tropic heart
sturdy swan
#

Ok I just didn’t want banned thanks

sharp narwhal
#

No problem.

fickle dome
#

im in Android

sharp narwhal
#

Your only option is to use a computer to vote.

fickle dome
#

but how can my Friends vote

#

and me not

#

howw

sharp narwhal
#

Are they using a computer?

fickle dome
inland grove
#

How do I publish my server?

grim hedge
inland grove
#

ty

humble eagle
#

my background

pseudo raven
#

Uh... Hi

#

I have a doubttt

#

I recently changed my bot profile picture

grand ravine
#

click refresh data

pseudo raven
pseudo raven
grand ravine
#

nope

#

it'll just update avatar and name to match current

#

top.gg doesn't automatically refresh such stuff

pseudo raven
#

K

#

Thx

sturdy swan
#

@grand ravine

grand ravine
#

you cant earn money

#

you can earn credits

sturdy swan
grand ravine
#

$1 every 1000 votes, $15 after first 100 votes

#

credits are used in auctions to bid on tags

sturdy swan
grand ravine
#

no

sturdy swan
grand ravine
#

around 1 week for bot approval and ~1 month for auctions access

sturdy swan
grand ravine
#

the stuff you use your credits for

shadow frigate
#

how long do reported reviews usually take to be taken care of?

sturdy swan
tender skiff
#

hey guys

#

how much time does it takes for your bot to be reviewed ?

zinc oracle
#

1+ week

tender skiff
#

😔

#

why ?

#

@zinc oracle

grand ravine
#

because bot reviewers are humans and the queue is giant

sturdy swan
#

Since when could you use css in server listings and how can I force dark mode?

grand ravine
#

you could use css since long desc exists afaik, just need to use <style> tag

#

and forcing dark/light mode is buggy atm

quasi quail
#

???

#

I won four "undefined" auctions I didn't even join?

grand ravine
#

known bug

toxic cosmos
#

can we transfer ownersip of a bot to another user since iam leaving discord

grand ravine
#

don't think so, but you can transfer to a team

toxic cosmos
#

it says yes?

grand ravine
#

you'll still be the only one who can manage the actual bot (name, token, avatar, etc)

toxic cosmos
grand ravine
#

well, yes ig

toxic cosmos
#

it says nothing when i click transfer

#

and how do we know if that other-user got ownership

grand ravine
#

iirc bot transferral is bugged atm

#

site migration caused a lot of issues

long ferry
quasi quail
#

Okay thanks

brave cosmos
#

Hello, when I applied with my bot 1 month ago, the question in my mind did not send me a message, is this normal on the day I applied?

#

(Luca)

lucid briar
#

you mightve gotten a dm from @hidden root instead, and your bot is still in queue

brave cosmos
#

:p

cyan agate
#

Is the bot guild count thing broken?

grand ravine
#

you need to upload the count

cyan agate
#

My API token + the topgg code hasn't changed yet it's been stuck at under 1000 for weeks now

lucid briar
#

this is not something ive heard of being broken

#

you should probably double check your bot code

cyan agate
#

Has the way the API works changed? It's fairly old code

lucid briar
#

nope, im not aware of any breaking changes being released to the current api

cyan agate
#

Thinking just checked the docs, seems the example code has changed

#

ill change my code to the new example, lets hope that works

lucid briar
#

thats because the package we recommend you use has changed, but that shouldnt change the actual api or the old code

cyan agate
#

ah fair fair

lucid briar
#

but yea give that a go

cyan agate
#

Well it printed out the good ol' Posted server count (1174), shard count (4)

unreal belfry
#

How do we edit our bots?

#

I can't do that

cyan agate
#

ill give it a few minutes for the website to update, sounds like it's fixed

lucid briar
#

do you get an error?

#

cant see the button?

unreal belfry
#

no

unreal belfry
lucid briar
#

make sure youre logged in, if you still cant see it then try adding /edit to the end of the url when on your bot page

unreal belfry
#

i am logged in

#

i will do /edit

#

i got it thx

cyan agate
#

it updated, thank you Starman VanillaPray

lucid briar
#

awesome

cyan agate
#

One last question actually, how do you get it to display shards?

lucid briar
#

im not entirely sure if widgets do support displaying shards, and i think it is something that should be picked up by the package

cyan agate
#

ah gotcha, thank you!

brave cosmos
#

Can we see the row of our boat?

grand ravine
#

🚣‍♂️ no

sturdy swan
#

stink k byer

slate wedge
#

hi i have a question, when a bot reviewer is reviewing the bot, do they do it in their own server, and if so, like is there many members, because like idk how i lost 10k members in a day ._.

sturdy swan
slate wedge
#

do they kick it or something

#

lol

sturdy swan
#

yes

#

they will kick after approving/denying

slate wedge
#

immediately?

sturdy swan
#

yes

slate wedge
#

eh

#

then idk how i lost 10k members, like just.

#

it was reviewed like about 3 weeks ago

#

weird

sturdy swan
#

top.gg testing server is not 10k members

slate wedge
#

ok

#

lol

#

weird

sturdy swan
slate wedge
#

mhm

unborn lodge
#

Hello. I can't post review responses to my bot. Could I know why? I can't even like comments!

balmy arrow
#

how can i choose which channel dsl makes the invite link for?

wise trellis
#

What means N/A by the Server Count

sturdy swan
wise trellis
sturdy swan
#

I mean you need to post server count to get rid of the N/A thing

wise trellis
sturdy swan
#

You can read the docs^^

wise trellis
#

But I don't have a bot object

sturdy swan
drowsy valley
earnest fable
#

Why does its shows multiple owners of my server on top.gg

sturdy swan
earnest fable
#

wait so having admin mean creators ?

earnest fable
#

how do i fix it ?

#

cant i like just show selective creators ?

drowsy valley
drowsy valley
earnest fable
drowsy valley
earnest fable
#

um yea they admin

late spade
#

Hello.
My bot has been verified. But after that I added some command, which is why the discord turned off my bot. I don't know why, even if he violated the rate limits, why is he still not online?
But I have a different question, since you are not discord support, you cannot solve it.
My question is that:
Can I or top.yy support change the ID of my old bot to a new one? My new bot with the same commands as the previous one. I don't want to wait another month for a new bot to be checked...

drowsy valley
earnest fable
#

can u guys remove the server ?

#

for the page?

late spade
#

I changed the token myself and added, but it doesn't work.

earnest fable
late spade
mortal wing
late spade
mortal wing
#

its a week and a half now

earnest fable
#

can i resubmit my server ? or remove it from top.gg

drowsy valley
earnest fable
late spade
#

I am ready to donate my number of servers, but I cannot accept the expectation ..

earnest fable
mortal wing
sturdy swan
earnest fable
#

bruh i readded my server on top.gg but still it shows so many creators why

#

tell me how do i fix it ??

mortal wing
#

you can't

earnest fable
#

why????

devout plinth
#

Is not showing the vote button

earnest fable
#

refresh it

#

it would

#

it sometime lags

devout plinth
#

And when I go to Chrome it shows blank when I see bot info or vote

devout plinth
earnest fable
#

disable ad blocker ig

devout plinth
#

It only loads when I am in ios

#

How to do

#

@earnest fable

earnest fable
#

idk ios

devout plinth
#

I am in android

#

In iOS works well

drowsy valley
devout plinth
#

I wanted 1 min

#

Is not showing even the ad

#

For ios works well

slim cave
#

Trying to check on my bot but this popped up

earnest fable
slim cave
#

Not yet

#

Well I don't know

drowsy valley
#

log in to your account first

#

if the bot is not verified

slim cave
#

I do have an account on there

grand ravine
#

check if logged account is the right one

drowsy valley
slim cave
slim cave
drowsy valley
slim cave
#

Yes

mortal wing
slim cave
#

Turn off the ad blocker

mortal wing
#

I think you can't read

drowsy valley
# slim cave Proof

Your Bot is not verified yet I think , Only Verifed Bots can been seen with other accounts and without loggin in to the account

drowsy valley
mortal wing
#

But I fixed it

#

had to turn off the trackers thing

drowsy valley
mortal wing
#

works now

balmy arrow
#

how can i choose which channel dsl makes the invite link for?

rapid needle
#

How to know the I'd of servers can anyone help pls

rapid needle
drowsy valley
#

afte that right click any server icon

#

and copy id

rapid needle
drowsy valley
rapid needle
drowsy valley
#

both are same

rapid needle
#

O ok ty 😀

drowsy valley
heady arrow
#

How long are they need to check a Bot and set it to public?

grand ravine
#

about 1 week

mortal wing
#

its just your bots id

#

right click on your bot

#

and press copy id

heady arrow
#

Ok

drowsy valley
#

first turn on Developer Option in account settings

#

the right click your

#

and copy ID

heady arrow
#

It is possible to check, on which place on verify query my bot is?

sharp narwhal
#

No.

heady arrow
#

Ok

zinc oracle
#

Wait time is 1+ week, you can kinda estimate from there

heavy veldt
#

how to out from beta feature CRY

sturdy swan
#

is anyone able to help me with carl bot please pm me

zinc oracle
wild stoneBOT
#

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

zinc oracle
sturdy swan
lethal kite
#

If my bot has a music feature, does it have to only play sfw songs, in sfw text channels, or not?

sturdy swan
#

there is no 'nsfw' song as such

#

and also, you cannot restrict it for sure lol

drowsy valley
sturdy swan
#

VCs cannot be set as sfw or nsfw

zinc oracle
drowsy valley
sturdy swan
#

it just should not post nsfw images or embeds, till there its fine

lethal kite
zinc oracle
#

the link being embed isnt fine.

drowsy valley
heavy veldt
sturdy swan
zinc oracle
lethal kite