#support

1 messages · Page 489 of 1

wild stoneBOT
#

@copper condor

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sudden light
#

lol

long ferry
#

@sudden light that's bot card background, it shows up as the background of your bot card

#

If you want a background on your top.gg page, use css

long ferry
#

Servers doesn't have a card background

sudden light
#

ohhk

#

ty

copper condor
#

@long ferry Thanks

light spruce
#

oh my god

long ferry
#

Not sure why it shows that, pretty sure it doesn't have bot cards

pliant mauve
#

from that page

light spruce
#

i can edit my bot

copper condor
#

Nice day @long ferry

sturdy swan
#

541514721770078208

long ferry
#

Doesn't exist, give it 30 minutes or so to resubmit

sturdy swan
#

I can't edit my bot pending approval

#

help

copper condor
#

Hello Dear Top.GG Official I Have A Bot Named Kontz There Are 47 Servers And 301K Users 1. I Was Wondering When The Security Verification Will Be Done. Have a nice day. @quartz willow

quartz willow
#

this guy

wild stoneBOT
#

@copper condor

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
copper condor
sturdy swan
#

still giving error

long ferry
#

You have given me a user id

#

What is the bot id

sturdy swan
sharp karma
#

Hi can anyone gameshare cod cold war on ps4 with me

long ferry
long ferry
sturdy swan
#

Hello! How can I verify my bot?

long ferry
#

Check -botinfo 852111421214425108 in #commands

long ferry
sturdy swan
copper condor
#

-ulto

#

-upto

long ferry
sturdy swan
copper condor
#

okey

long ferry
#

Just check botinfo, your friend submitted it

crude zodiac
#

When I add my own vote reminders, do users have to be able to disable them in the message itself or is a To disable the reminders, use !disablereminders enough?

long ferry
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Yes

crude zodiac
#

yes what

sturdy swan
#

he is my side account

long ferry
#

Second one is fine

crude zodiac
#

okay ty

sturdy swan
#

When I look at my side account, my projects section is empty.

next spruce
#

pls bal

zinc oracle
cunning vortex
#

Do the moderators or Bot reviewers get paid for their job?

zinc oracle
#

its volunteer work

cunning vortex
#

but is it useful to use personally in any way?

#

other than satisfaction

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and interest in it

minor crow
#

I don't think you'll earn social skills being a discord moderator

robust anvil
#

is there any way able to remove Teams? I made one to test it but I can't delete it?

proven glade
#

Anyone have html or css for top.gg description

magic marsh
#

After how many votes does the bot start to earn money?

minor crow
proven glade
sturdy swan
sturdy swan
#

ı can't see that page

lone anvil
sturdy swan
#

^^

robust anvil
mortal wing
#

Not real money

mortal wing
magic marsh
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we dont earn money ?

copper condor
#

Hello Dear Top.GG Official I Have A Bot Named Kontz There Are 48 Servers And 311K Users 1. I Was Wondering When The Security Verification Will Be Done. Have a nice day.

eternal tangle
#

Hi

sturdy swan
eternal tangle
#

Can anyone say when people vote my bot it doesnt get saved.Any Idea why?

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Cuss for me it shows its 0

sturdy swan
#

@daring birch

median walrus
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i seem to be getting validation errors in bot info, and no sights of other errors

knotty hatch
#

@median walrus Are you editing or submitting a new bot?

median walrus
#

editing

knotty hatch
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What are you changing

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Servers your bot is in?

median walrus
#

the long description

knotty hatch
#

Hmm okay. Are you using the top.gg beta?

median walrus
#

yep

knotty hatch
#

Try turning it off and submitting the change.

median walrus
#

on it

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finally, thanks

last crater
#

Hello, I have a bot that is still under review, it is not on so many servers, but it is a great bot and I was wondering when the security review would be, thanks

mortal wing
shadow hawk
#

uh, someone left a good review about my bot it was 5 stars when i replied to him my bot got to 2.5 stars. why???

mortal wing
shadow hawk
mortal wing
shadow hawk
#

bruh

prisma laurel
#

I am facing issues with voting bots

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The vote button just doesn't show up

winged arch
#

How i make a bot?

tame crescent
winged arch
tame crescent
prisma laurel
lament fox
#

Hi, the bots/:bot_id/votes endpoint does not return new votes since the 17th of July.
Top 10 entries of the returned result:

558423326729437185
755188343909777479
766906864502833154
367333857093222402
356834688771555328
216014861090422785
397059119518973963
401495411686113300
509672691083640834
750809362674745404```

My last 10 entries in my database in screenshot...
As you can see the Ids match. I am completely sure that there should be new votes after this since I voted myself and my users are complaining.
tame crescent
#

aaand now i wrote the full long description of the bot and didnt fill it with spam so it should get passed now hopefully B)

shadow hawk
#

the site is so buggy

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i cant leave reviews without them disappearing it lags it doesnt save most stuff

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why?

lament fox
lament fox
winged arch
#

Idk make bots

quartz willow
lament fox
#

You're welcome, when can I expect a fix?

quartz willow
#

hmm I'm off this week but I'll look into it in a sec

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don't want it to be broken for a whole week

lament fox
#

Alright, thank you

chrome vigil
#

Hi

dusky sparrow
#

Hi anyone to help me?

crystal cave
dusky sparrow
#

I need to know my dispute of decline but ur trial bot reviwer not rwplying from too much time help

humble eagle
#

just wait their response

#

we can't help you

dusky sparrow
#

Sir it's too much time what is this current 6+ hours

crystal cave
#

It will take more time. So, be patient.

dusky sparrow
#

Ok

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Let see how much it takes...

crystal cave
humble eagle
lucid quiver
#

hey i just wanted to ask if it is against topgg tos if i allow my bot to download youtube links and music?

humble eagle
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i don't think so

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check discord's tos too

radiant oar
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ummm uh i just applied my bot in top.gg before hosting the bot, it needs some works to be finished
hopefully they will decline the bot huh?

humble eagle
#

if it is offline, yes

lucid quiver
#

also is nsfw ok in dms if the user asks?

humble eagle
#

you should ask discord

crystal cave
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Ahhh, when will I get to know that I am selected or not for trial bot reviewers?

humble eagle
#

you will get DM from community managers if you are selected

lucid quiver
mortal wing
# shadow hawk why?

Cause it’s a bug, you literally said the website is buggy then you ask why

crystal cave
#

Did you know how much time it's take??

humble eagle
#

there is no ETA

mortal wing
crystal cave
#

Okay 👍🏻

rancid kiln
tribal aspen
#

Why is this happening?

lone anvil
wild stoneBOT
#

@tribal aspen

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

lone anvil
#

also a case of

#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

lucid quiver
misty rivet
#

so as my bot has 100 votes when do i get the £15

#

at the end of the month or now

mortal wing
misty rivet
#

u know what i mean

mortal wing
#

You can redeem it at the end of the month

bright geode
#

hello friends how can i reach odin now

mortal wing
bright geode
#

oke

desert talon
#

It is showing when I am trying to edit my BOT.

crystal cave
#

It may be internet issues

desert talon
#

No I am using Broadband.

crystal cave
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Close it and open again

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And try again

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And check login ID is bot creator or not

mortal wing
grand ravine
crystal cave
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I ment if he is trying to edit bot from another account

grand ravine
#

ye, that'd be a 401

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500 means internal server error, so most likely browser issues or actual server issues

queen crown
#

How long does it usually take to get accept for Auction access? Its been 2 weeks so far.

grand ravine
#

afaik around a month

crystal cave
#

Okay 👍🏻

summer tusk
#

How do you list multiple creators on a bots page?

shadow frigate
#

thanks, thats great to know, i was curious tbh, hope its all good eventually

grand ravine
minor halo
copper monolith
#

a

minor halo
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?whois @copper monolith

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:)

fervent otter
sharp narwhal
#

Bot developers are able to force a theme when using custom CSS.

fervent otter
#

so the page is forcing dark mode when the page is actually light ?

sharp narwhal
#

That is indeed a good point.

#

Let me check if its already been reported.

sharp narwhal
fervent otter
#

no

minor halo
mortal wing
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@minor halo stop

cyan flint
#

-support @minor halo

wild stoneBOT
#

@minor halo

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

desert talon
#

Turned Off BETA

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But see

mortal wing
paper patrol
#

How is it possible to expand the Voting Role-rewards?
I can only edit 1 Vote, but what about 10/ 50 / 100 votes? 😮

paper patrol
lone anvil
#

DSL vote rewards probably

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yea

paper patrol
#

so how can I? dira

lone anvil
#

you cant without making your own bot

paper patrol
#

oof

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ok thank you

quartz willow
thorny mantle
#

Hi help l not job bots

grand ravine
#

make sure it has enough perms to work, you could also ask in its support server

lone anvil
#

(deleted message due to spam)

#

-wrongserver @thorny mantle

wild stoneBOT
#

@thorny mantle

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

thorny mantle
#

А по русски кто то говорит

dusky ice
#

How much time does it usually take to accept a bot query or application ?

prime iron
#

anyone there?

prime iron
#

the appbot isnt working

zinc oracle
dusky ice
prime iron
#

appbot legacy

zinc oracle
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

prime iron
#

for applications

chrome vigil
#

Why if i like submitted then send me a an error ? :
An error has occurred while validating your input:

Detailed description too short. Minimum 300 characters. Add your commands. Spaces or empty spaces are not counted.

The "Other owners of this bot" section is formatted incorrectly.

The "Servers this bot is in" section is formatted incorrectly.

prime iron
#

um u there?

zinc oracle
sage monolith
zinc oracle
zinc oracle
sage monolith
#

Ohk

prime iron
#

oh sorry

grand ravine
#

seizure inducing pfp: check
mean behavior: check
wrong channel: check

@zinc oracle come here for a sec

sturdy swan
#

hi , i just upload my bot to top.gg
how long to reviewed it?

zinc oracle
#

well, ok luca

#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

sturdy swan
hollow zenith
#

Can denied bots be still on the table again now I have to wait 2 more weeks

ionic thicket
#

if your bot got declined you can add it to the queue again

zealous violet
sturdy swan
#

ayo

cobalt sleet
zealous violet
# sturdy swan ayo

Seriously.... He violated so many server rules in many servers.... Deleted my entire bot system..... Deleted all the important stuff i had..... All of my mistake was that I kept my phone and pc on......

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My entire bot

zealous violet
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My entire f'in bot

sturdy swan
#

also not something to be bringing up in this server

zealous violet
#

He violated server rules here too

sturdy swan
#

...

cobalt sleet
sturdy swan
#

@sturdy swan

#

@zealous violet If your question is not support related please move to #general

pure kindle
#

I updated my bot's name and icon, however on top.gg, when I search the old name of the bot, it pops up with the current bot. Also in my profile, it shows as the original bot, with the original name. Is there anyway I can fix this?

polar pagoda
#

is it alright for me to update my commands while waiting in queue for approval?

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like add more commands

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lol

pure kindle
polar pagoda
#

thanks

cobalt sleet
pure kindle
#

I have

cobalt sleet
#

In the sidebar?

pure kindle
#

yeah

#

near where it says edit, and "delete"

cobalt sleet
#

Have you cleared your browser cache?

pure kindle
#

no

cobalt sleet
#

That'll be it then

pure kindle
#

oh ok

warm sapphire
#

GET https://top.gg/api/bots/{bot id}/check?userId={user id} has an extremely slow response time for users that haven't voted for your bot before (about 60s).
Is this supposed to happen?

#

It works just fine with users that have voted in the past / have voted in the last 12 hours

cobalt sleet
#

@quartz willow sorry for the ping but you may want to see the above 👆

warm sapphire
#

person that has never voted:

#

Person that has voted

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Tested this with multiple voters, non-voters, different software, etc

#

Same results

shadow hawk
#

e

warm sapphire
#

This is a pretty big issue as it efffects everyone who hasn't interacted with top.gg on my bot

restive solar
#

Hi, I'm wondering that my bot has left the server, any reason?

grand ravine
#

bots are no longer kept here except if it get many votes during bot add polls

restive solar
#

When I edited it, it has left.

grand ravine
#

kept*

#

all bots except a select few were removed from here

#

that since last year iirc

warm sapphire
grand ravine
#

well, it's expected to be slow

warm sapphire
#

I don't know if any other bots are experiencing trouble with this but it's really damaging for people who don't add the bot through top.gg

warm sapphire
grand ravine
#

yes, it's still expected to be slow if the user isn't cached

warm sapphire
#

60 seconds is outragous

grand ravine
#

the database for votes is insanely big, imagine how many requests are going across it every second

warm sapphire
#

I understand but

#

60

grand ravine
#

if you need realtime data you're supposed to use webhooks + store votes in your own db

warm sapphire
#

seconds

summer tusk
#

How long does it take to review a review?

grand ravine
#

review a role?

warm sapphire
#

Also I've never experienced this issue before so I expect this to be a bug

grand ravine
#

you mean a flagged review?

summer tusk
#

yes

grand ravine
#

if so, quite long since people flag for all reasons

grand ravine
#

so in all cases, slowness is expected

sturdy swan
#

Hmm.. probably a silly question but if a bot isn't approved yet will the bot link give a 403 Forbidden error?

jolly salmon
#

yes since if its not appovd only the owner of the bot can see it

grim brook
#

So

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im tryna get a vote users id

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but i get this error

#

0|index | TypeError: Cannot read property 'cache' of undefined

#

I have this code ```
const usersend = vote.user
const newuser = Client.users.cache.get(usersend)

tribal scarab
#

@fading sand

fading sand
ornate bloom
#

do we need to spend money on ads or can we solely spend vote credits

worldly viper
ornate bloom
#

how much are the costs for that?

worldly viper
#

depends on the ad you want to buy

#

some ads start at $1 and could go up to $10,000+

zinc tangle
#

Is a certain number of servers required to add bots to the site?

daring birch
#

No there isn’t

zinc tangle
#

ty

daring birch
#

np

copper condor
#

Hello Dear Top.GG Official I Have A Bot Named Kontz It Has 50 Servers And 321K Users I Was Wondering When The 1st Security Stage Will Be Done. Have a nice day.

plush vigil
#

you mean to get bot on website?

long ferry
#

asking in different channels the same exact question doesn't change that answer either

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

quartz willow
#

Does the request resolve for you after 60 seconds or do you just get timed out?

#

because I'm seeing a different behavior

summer radish
#

bruh why do they review my bot like the same minuite it goes down 😭

daring birch
#

Sorry mate, it was offline when I invited it

summer radish
#

can i show you what i got in my console?

daring birch
#

Sorry mate, you’d ought to re-apply

#

You got API banned

summer radish
#

yh

#

rip i will reapply in a bit

daring birch
simple dirge
#

anyone got a video tutorial on how to use the webhook?

#

i dont really understand

daring birch
simple dirge
#

okey

sturdy swan
quartz willow
#

gotcha, I'll be pushing a fix in a min

warm sapphire
#

Thanks

#

:D

odd ridge
#

bloblul Imagine trying to reply to comments but topgeegee just deciding to timeout

round mesa
#

hey what's the ETA for responding for request deletion of bot on email?

daring birch
#

You’re talking discord wise?

round mesa
#

no

daring birch
#

You can dm a moderator

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If you want your bot deleted

round mesa
#

i emailed them should i wait or dm a mod?

daring birch
#

DMing a mod would be faster

round mesa
#

ok thx

lucid briar
#

(even mods wont be able to delete it if you cant)

#

youll need to wait for a response on the email

round mesa
#

ok is there an ETA for response?

lucid briar
#

i have no clue, but im sure it wont take longer than a week

round mesa
#

ok thx

jolly salmon
#

can i basically apply my "2nd" new bot with the same description as the old one since it dnw properly anymore due to intents declined

shut glacier
#

ت

brave cosmos
#

There has been no return for 1 month, I looked at the time when unapproved bots applied, I wonder if my expired bot that I applied was suspended?

long ferry
#

some bots may take longer than others

grim brook
#

can i still use dblapi.js?

#

since its no longer maintained

quartz willow
#

@warm sapphire can you check to see if the problem is fixed

frozen stag
#

peanut jeally

sturdy swan
#

Is this a common issue? I tried waiting, I've tried clearing all tabs, I've tried using different wifis, all of the above. The only thing I don't have is another device

#

It just sits like this

limpid shadow
sturdy swan
tidal charm
#

can someone help pls?

daring birch
#

What error do you get?

tidal charm
sturdy swan
#

Would having a command that "sets up" a server for a verification command be against the rules, what it does is cycle through the list of channels and if at everyone has access, it denies read and gives read to a member role, if at everyone does not have access (i.e. staff channels) it skips the channel?
(I should note, it does give a warning before the command is done, and it can only be run by an administrator)

daring birch
#

Should be fine

sturdy swan
#

Thanks!

daring birch
#

No worries

tidal charm
#

hey @daring birch any thoughts on the error above?

#

i have tried different browsers and clearing cache

#

but no luck

sharp kettle
#

is there a way to customize the embed for the voting link?

fleet parrot
#

hey guys

summer radish
#

ay i reapplied for my bot

#

pog

drowsy wren
#

but my friend as owner of han solo bot, he can wiew

#

okay i fixed

dusty sapphire
#

Hello, How can I view how many servers my Discord bot is in?

cold crest
#

with my bot I use this string see how many servers it is in:

#
async def on_message(message):
   if message.content.lower().startswith('.servercount'):
    await message.channel.send(f'I am in {len(client.guilds)} servers!')```
sturdy shale
#

yo how can u inv the bot to ur server

#

it dosent say where anymore lmao

#

nvm found it

fervent fractal
#

where is the vote click broooo

jolly salmon
#

try refreshing lol

stoic cedar
#

How i got a Bot in a server?

daring birch
#

Try going on incognito

daring birch
bleak orchid
#

You must link your discord account by sending a private message to AuroraBot on discord. how can i do this?

#

am i in the wrong place?

daring birch
#

Yea you’re in the wrong place topggYeehaw

bleak orchid
#

what's the purpose here?

jolly salmon
#

@limpid shadow

#

ban

#

ty

hollow ibex
#

The Vote Reward accept Pix?

sturdy swan
#

Favorite Minecraft video ever

merry sandal
#

VISION2050#7520

zinc oracle
#

@sturdy swan no ads

runic jungle
#

em, I tried to respond to a review, but the comment didn't post, then my score when down in half even though nobody has posted a new review.

daring birch
#

Yea, replies give 0 stars, known bug

runic jungle
#

oh ok then mizkifLeave

jolly salmon
sudden light
#

why can't i send the review

sterile glade
#

My bot submission got declined, so I fixed the issues, do I need to refill the entire form on list a new bot on top.gg, or is there some reapply button somewhere?

sudden light
#

why can't i submit review here

sterile glade
daring birch
#

Wrong server bud

sterile glade
#

cant find my bot on my profile

sudden light
daring birch
#

You click Submit

#

The submit button

sudden light
#

i did

#

but nothing happened

daring birch
sterile glade
#

hmm okay

daring birch
sterile glade
#

thanks

daring birch
#

Nw

sudden light
loud musk
#

@sturdy swan ez one for you

tacit fern
sturdy swan
loud musk
#

I told you already in DMs

cunning vortex
#

I wanna apply as a bot tester
Is there any min age to apply for the positions?

loud musk
#

Be above Discord TOS age

cunning vortex
deft prism
#

is there a way to tell ur position in the reviewing? like know when ur bot is gonna be reviewed

#

its 13

tacit fern
cunning vortex
#

thank you

deft prism
#

np but it is smth everyone using discord should know, as its the ToS

cunning vortex
cunning vortex
deft prism
#

oh ok

tacit fern
sturdy swan
#

@sturdy swan pepehmmNoBG

cunning vortex
deft prism
#

yeh min it can be is changing a lot, used to be like 5secs and i think it increased recent;y

#

but ur better off just having it as one status

#

instead of changing so much

tacit fern
cunning vortex
#

pls wait till then

tacit fern
tacit fern
deft prism
#

lmao, is there a way to find out when ur bot is gonna be reviewed?

cunning vortex
deft prism
#

hmm

#

ima check when i applied then and go of that ig

mortal wing
#

@livid glacier

west raft
#

uh

cunning vortex
#

I don't understand this question

#

Can anyone please explain?

mortal wing
cunning vortex
cold crest
wild kelp
#

or what you want to be in this website.

cunning vortex
#

oh ok got it

#

thank you

wild kelp
raw harness
#

Just had a few questions:

  1. Is the 'Insights' tab in beta mode still under development? It comes up blank for me.
  2. Is the 'ACTIONS' tab under the three dots of a bot also under development? I can't click on it. (Meaning the bot cannot be edited in beta?)
teal ginkgo
#

can i check somehow how many people invite my bot from top.gg?

grim brook
#

when is next auction?

#

cuz it says ended 9 hrs ago

daring birch
#

It’s every week

teal ginkgo
mortal wing
mortal wing
#

Because you can’t, and it’s a visual thing they cant edit your server

#

Never was, just you can’t

untold sage
#

My bot was denied and I had a pretty well written out long description for it, any way to get that back before I resubmit my bot?

mortal wing
#

Because they were an admin

untold sage
#

that's sad

mortal wing
#

It is

#

It’s just a visual thing

#

Cool

#

Because they are working on something more important

daring birch
#

Hmm?

knotty dock
#

IS it real

daring birch
#

Yes

#

That’s me

knotty dock
#

ok

#

I was just checking you

#

ok wait

daring birch
#

No worries

cyan sable
#

when i open my bot page (unverified on top.gg) it comes as 403 error

daring birch
#

Did you login

cyan sable
#

yea

#

forbidden from my own bot page

vagrant wigeon
#

are you logged into the correct account?

cyan sable
#

yes thats how i can see my not

#

bot

bleak junco
#

Whats the current waiting time?

daring birch
#

2+ weeks

bleak junco
#

Thanks.

daring birch
#

Np

alpine oyster
#

@pliant mauve hey i just removed say and dm command

stable garden
#

@mint wadi Hello, sorry for the inconvenience but the Yoshido bot passed it to another bot, could you review the new bot? It has the same added, just that it happened due to some errors that the previous one gave me.

alpine oyster
#

acctully i was recoding my bot so

pliant mauve
alpine oyster
#

ok thx

grim brook
#

so when are auctions reseting

vagrant wigeon
cunning vortex
#

I have submitted my application for Bot Tester

#

When can I expect a reply?

daring birch
#

Good Luck, you’ll have to wait until they refresh applications

#

and choose the new trainees

cunning vortex
daring birch
#

Don’t know

#

No ETA

grim brook
#

does auctions autopay

#

if i win

#

does it autopay with my voting creds?

daring birch
#

Yep

cunning vortex
daring birch
#

No ETA

sturdy swan
#

hello ?

daring birch
#

Hello?

#

Need help

sturdy swan
#

yes !

daring birch
#

Mhm with?

sturdy swan
#

i have listed my bot in top.gg but it is still now not approved !

daring birch
#

Be patient

#

It takes a while

sturdy swan
#

its been two days !

mortal wing
daring birch
#

currently takes around 1 1/2 weeks

neat plume
#

I set a role reward, but the bot in my server doesn't reward my members 😢

sturdy swan
daring birch
#

Yea

neat plume
daring birch
#

be patient

#

No eta on when site issues get fixed

knotty dock
#

Added bot again hope this time this bot get accepted by top.gg

bleak junco
daring birch
#

No

#

Sorry

bleak junco
#

11/12 days?

#

you meen week right

daring birch
#

No

#

1 and a half weeks

bleak junco
#

okay

wraith ferry
#

when will my bot get verified

sage cypress
#

my bot hasnt been approved yet the long description css on the website is a bit buggy for me. This is the desired result:

#

but sometimes its

ashen niche
#

bruh where is the edit button gone

sage cypress
#

i scrolled a bit

#

lmao

ashen niche
#

what

sage cypress
#

oh

ashen niche
#

the edit button vanished

#

like boom

mortal wing
#

cause your on beta

ashen niche
#

i cant see creator controls anywhere

sage cypress
#

nvm i thought u were talking about my screenshot im dum

ashen niche
mortal wing
ashen niche
#

bruh

#

how to disable beta

mortal wing
#

click the gear icon

ashen niche
#

got it ty

blazing path
#

Does anyone know the server id of this server :D

bleak junco
blazing path
#

thanks :D

bleak junco
#

Welcome

alpine oyster
#

@pliant mauve ok i readded and after my recode iu removed dm and say cmd

alpine oyster
#

ok

mortal wing
#

538339894783901706

daring birch
#

@real laurel

hard cave
#

the bot will only be invited here with 0 permissions right?

bleak junco
#

yes

hard cave
#

ok ty, also, my bot has some reaction menus that kind of get buggy without manage_message permission, is that still ok to get approved?

winter field
#

hey urm, my bots about me has been modified

#

could someone change that back please.

sturdy swan
winter field
#

and urm, it says the long description is optional.

#

i cant get rid of it

sturdy swan
mortal wing
winter field
#

is there a way to get rid of it from my about me

daring birch
#

This is only for top.gg support

winter field
#

its also in my own server

#

it just looks a bit trashy

past urchin
#

Grinder please read the bot message

#

There is now reason to decline it

daring birch
#

Take this to DMs :)

past urchin
#

Ok

cyan sable
#

I cant even see my bot page ???????????

#

how do i see ?????????

sturdy swan
#

@limpid shadow I lost my account so can’t go to auctions category yet, so imma ping you here. I got 2 letters saying that I won on undefined tag, but I didn’t even bid this time

daring birch
#

^^ same

balmy turret
vestal jasper
#

Here :/

balmy turret
#

okay thanks

vestal jasper
#

Wat questions u have

daring birch
vestal jasper
#

Hold on while i drain my battery so i dont need to talk

#

:))

untold totem
#

Just got emails about bids I didn’t place, anyone else?

daring birch
#

Known issue

#

Be patient

vestal jasper
#

Yeah what bout announcing it :/

rain mesa
#

i just joined, should i be concerned

daring birch
#

No

tacit zodiac
#

Pretty sure it was just auction testers

vestal jasper
#

Lmao

tacit zodiac
#

Veld is aware and is working on it

zealous epoch
#

get one every 2 min

vestal jasper
#

By now the bot is violating some rules lmao

#

Anti-spam efforts

zealous epoch
#

😂

vestal jasper
#

Soz bot devs for the auction bot

balmy turret
# vestal jasper Wat questions u have

well i am the only creator of this server but its showing name of those two ppl too. even tho they are not in my server and i have banned them both long time ago for breaking rules.

zealous epoch
#

Are all the review system bugs actually known? Like the fact that you can't answer correctly or that the answer appears as a 0 star review...

#

has been going on for a few months now

gentle plume
balmy turret
zealous epoch
#

yes but they have edited it before and registered themselves as owners. you can remove people on the top.gg page under edit

#

oh you cant 🧐

gentle plume
quaint swallow
#

Hello, i have a spam in my mail with that:

gentle plume
daring birch
#

Known issue

vestal jasper
#

Known issue ^

vestal jasper
#

The address

#

Or mark it as spam

quaint swallow
#

This can be use?

daring birch
#

In auctions yes

#

Also, you can only use the ones in “Vote credits”

#

In your case $15.07

quaint swallow
#

So now i don't have 30, only 15.07, no?

daring birch
#

yea

#

They expire a month after you redeem them

sturdy swan
#

hi

#

i would like to ask how do i remove someone creators

quaint swallow
#

And i can't collect money to have more and more from more month?

sturdy swan
#

how do i remove someone here?

final solar
#

Hey

#

Wsup yall

daring birch
#

Need help?

viral narwhal
#

It's under review but i need to check the invite link is the right one

mortal wing
#

are you on beta?

zenith pelican
#

pls bal @mortal wing

#

BRUH

#

pls bal

mortal wing
zenith pelican
#

ok

viral narwhal
#

I don't know

daring birch
#

Yea alec is

viral narwhal
#

EDIT Link here is not working for me

bleak junco
#

sad

#

try clearing cache

viral narwhal
#

Already done

bleak junco
#

ah

mortal wing
bleak junco
#

try diff browser

#

or internet

viral narwhal
mortal wing
viral narwhal
#

Same error in Firefox and Edge

#

and chrome

mortal wing
#

then that

tacit zodiac
#

@viral narwhal Did you ever transfer your bot to a team?

viral narwhal
#

No

#

Should i?

tacit zodiac
#

No just trying to figure out how that happened

vestal jasper
#

500 means bad gateway right

vestal jasper
#

Tell me if im wrong

hoary marsh
#

@daring birch I think you might have mistaken the code of my bot with Susan Playz code.

daring birch
#

Take this to DMs :)

narrow mortar
#

I won 4 auctions 😂

mortal wing
narrow mortar
#

Would be great if one can check before posting.

#

We have an "active issues" channel for example on our support server.

sturdy swan
#

pins

narrow mortar
#

thanks

covert plaza
#

Hello Team,
Hope you all are doing well.

#

How to Use/Retrieve Redeem Amount

torn nova
#

Getting this lil weird thing

#

Anyone else not able to edit their bot xD

dapper trench
#

Hey, how much time does it take for the Bot to dm me after I request for auctions? I applied on the 1st of July and it still didn't DM. (It was mentioned that watcher will DM me with more information)

dapper trench
torn nova
#

Uhhhh

#

Well, that isn't really working for me

dapper trench
#

thats a diff. issue then

torn nova
#

Do you mean the "Refresh Data" thing?

dapper trench
#

nope refresh the page/tab

torn nova
#

Yeah, no. Isn't working

hoary shore
#

Hi! The birthday bot keeps wishing random numbers a happy birthday in my chat and I’m not sure what’s going on

daring birch
#

Wrong server

torn nova
#

Grinder

#

Is there any chance you know how to fix the "500 - Something wente wrong..." error?

daring birch
#

You can only try going on a different browser

torn nova
#

Good idea

daring birch
#

Or incognito

dapper trench
torn nova
#

Aight

daring birch
#

Just wait a while :)

covert plaza
daring birch
#

You can’t “redeem an account”

blissful sonnet
#

how can we apply our bot in top.gg site where cna i get the form link ?

daring birch
blissful sonnet
daring birch
#

Np

hollow ibex
delicate lichen
#

can someone tell me what is going on?

#

is the 2nd time

#

the bot gets declined

#

for not having a help command :/

mortal wing
#

you need a help command

delicate lichen
#

it has a help command

mortal wing
#

well it isnt working

delicate lichen
#

WHA

#

naa

#

look

#

twice

#

declined

#

for no reason

mortal wing
#

DM whenpixel

delicate lichen
#

i did

#

i dm ed era the last time

#

told me to apply again

#

i applied and nothing happened

#

wow...

mortal wing
delicate lichen
#

it is .help

mortal wing
#

well it wasn't working

delicate lichen
mortal wing
#

so thats on your end

delicate lichen
#

it is

#

is always working

#

lol?

#

and is kinda boring to apply everytime

#

but is going to be the same next time

#

always like this...

mortal wing
delicate lichen
#

and i bet if i apply again is going to happen the same

#

ik that

#

but around 3 weeks

#

4

#

everytime

mortal wing
delicate lichen
#

it do worksss

#

😂

#

omgg

#

then how did the bot reach over 100 servers

#

cuz it doesn't work?!?!

mortal wing
#

dm whenpixel then

delicate lichen
#

I did

mortal wing
#

now wait

delicate lichen
#

last time era told me to apply again

#

and sent him or her the ss of the help menu

#

she just told me to apply again

mortal wing
#

have the help command in the description

delicate lichen
#

what description?

mortal wing
#

or your code is broken

delicate lichen
#

in the embed

#

How is it broken?

mortal wing
delicate lichen
#

if i just used it

mortal wing
#

okay good for you, lets not go offtopic

delicate lichen
#

all he has to do it .help

mortal wing
#

he did

#

the problem was on your end

#

just wait till whenpixel replies

delicate lichen
mortal wing
#

good for you

mortal wing
delicate lichen
#

it was always like that

#

i am waiting

#

but nah this is weird

#

or wait

#

do i have to

#

use this help command?

#

the discord basic one?

woven spoke
#

I'm looking through the commands, I have a channelinfo command set to members with the manage channels permission. Is the 'channel hash' a privacy issue?

#

As in can it be visible to everyone, certain guild members with x permissions or should not be displayed at all.

hard cave
#

My bot has ban and kick commands but on my bot page i put permissions as 0, if i don't change it, can my bot get declined for this? And if i do change it, will my bot be pushed backward in the queue?

daring birch
#

No that’s fine, and changing things doesn’t push it backward

hard cave
#

so if my bot gets approved, and i change the invite link later, will it have to be approved again?

daring birch
#

No, that’s fine

#

If you change the permissions

hard cave
#

ohk thanks!

daring birch
#

Nw

exotic geode
#

Hi, I applied for auction access a month or two ago now and have still not heard anything back. Who can I contact about this ?

bold warren
#

Why can't I edit my own Server

olive hull
#

Can anyone tell me how approximately much time it took to review a bot?

wet vault
#

how can I delete a server from my profile? because I'm still shown as creator

olive hull
sturdy swan
polar pagoda
#

reviewers speedrunning thru 200 bots a day

#

sheesh

pliant mauve
pliant mauve
fluid nest
#

I received an email from top.gg for an auction I didn't apply for?

sturdy swan
#

Oh you don't have access nvm

humble eagle
#

@limpid shadow

#

my friend got this email too

fluid nest
humble eagle
#

thats a bug. nevermind

woven spoke
#

🐛

wise trellis
#

When i will edit my bot This Screen will comes

sturdy swan
#

@limpid shadow teri behen ka phuda

#

izzat kar bhdwy

#

verified bot dev hun

deft prism
#

who is the user "Nicole"?

sturdy swan
deft prism
#

ok ty

lucid tusk
#

@sturdy swan komedi_kardi

wild agate
#

How can we attach files in long description of my bot thingy?

deft prism
#

there is no "mera lun"?

wise trellis
zinc oracle
zinc oracle
idle relic
#

hm

deft prism
#

oh thanks

wild agate
random vortex
#

how do we change description in the server list ?

lucid tusk
wild agate
#

I pasted the link of image but it doesn't show image instead it shows the link instead

zinc oracle
heavy veldt
#

waiting to fix CRY

wild agate
wise trellis
sharp narwhal
wise trellis
sharp narwhal
#

Known issue.

#

Check the pins

vernal kettle
#

Hmm i want to add a bot but cant find them in top.gg and cant check its invite so is there any ways to add it ?

crude zodiac
#

why is the vote button missing?

manic river
#

how do i know if my bot was approved?

manic river
crude zodiac
crude zodiac
#

twice

manic river
#

oh

last crater
#

Hola quería saber cuánto se podría tardar en que revisen y aprueben mí bot

crude zodiac
#

oh now its working

#

weird ty

warm galleon
#

how can i turn beta off ?

leaden basin
#

click the gear by your icon and uncheck it

warm galleon
#

oh ty i have it

copper monolith
#

guys uhh what is syntpenh?

#

is that a mouse driver or smth?

grand ravine
#

touchpad driver

#

not support tho

zinc oracle
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

copper monolith
#

also i can disable my touchpad

#

pressing double

#

will it close?

grand ravine
copper monolith
#

nvm thx

pale plover
#

Are you trying my Bot? Lofi Music *

grand ravine
#

you submitted today

sturdy swan
#

hey my bot was declined because of its constant status change, so according to TOS, i changed to to change 1 status per 2 mins

#

so do i have to re- add my bot or what?

grand ravine
#

ye, repeat all the steps again

sturdy swan
pale plover
grand ravine
#

queue times are around 2 weeks

sturdy swan
#

you gotta wait atleast 8 days buddy

grand ravine
#

14*

sturdy swan
pale plover
#

Ah okay

mortal wing
sturdy swan
#

i re-did all the steps @grand ravine

grand ravine
#

now just wait

sturdy swan
#

hope it goes good this time phew

azure siren
#

Um hey I need help

grand ravine
#

with?

azure siren
#

So this my alt but my main has to be verifies

#

Verfies

#

And I put my email and it’s said changing e mail too fast

grand ravine
#

that isn't really related to top.gg is it?

azure siren
#

This is support

grand ravine
#

try contacting discord if that's an account issue

azure siren
grand ravine
#

?

#

like, top.gg isn't affiliated nor endorsed by discord, they're separate entities

#

all they do is list bots

drifting wyvern
#

hello when my bot is approved

#

701020907748982804 id

spiral frigate
#

read pins

plush vigil
spiral frigate
#

whats ptb?

viscid dust
#

Hey, I had a bot but my bot isn't in top.gg and I don't recieved any messages in dm 😔

novel socket
#

so i got an email stating i won an auction when i never played one

viscid dust
zinc oracle
novel socket
#

im not sure

zinc oracle
novel socket
#

its to my email address

zinc oracle
#

oh weird

viscid dust
#

oki

novel socket
#

yea 3 more rn so ive been spammed it like 4 times now

livid ravine
#

Hey, I had a bot but my bot isn't in top.gg and I don't recieved any messages in my dm?

wild stoneBOT
#

@livid ravine

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

zinc oracle
novel socket
#

ok one sec

zinc oracle
#

can take a bit to get a response.

cyan sable
#

can ik y pls help my own bot profile

livid ravine
zinc oracle