support

[zinc oracle]

Vote rewards I don't know. Webhooks can be found on the site docs

https://docs.top.gg/

[unborn pond]

what if my bot is in ruby?

...

[zinc oracle]

Then you'll need to write the api request code stuff yourself

I don't think we have a library for Ruby

[unborn pond]

https://tenor.com/view/how-hard-can-it-be-topher-younger-it-cant-be-that-hard-im-sure-its-easy-gif-21451910

[zinc oracle]

It's not very. Top.gg api is very basic api stuff

[unborn pond]

is the client here client id?

[zinc oracle]

That code is for JavaScript not ruby

[unborn pond]

ye

ik

just answer

[zinc oracle]

Client is a client object

Not an id

[unborn pond]

hmmm now what the hell is that 😭😭😭

[wintry knoll]

LOL

[unborn pond]

lol

and how you get it

[zinc oracle]

The bot client.
The thing that handles all the events and cache

[wintry knoll]

woo be like:

https://tenor.com/view/gta-gta-sa-grand-theft-auto-grand-theft-auto-san-andreas-gta-one-liners-gif-17459015

[unborn pond]

XD

i feel that

happens to me some times

[zinc oracle]

Asked three times now. If your not giving support, of asking for support #general

[serene delta]

Hey

Why?

[wintry knoll]

:/ ok

[wintry knoll]

reload the page

[serene delta]

nothing has changed

[unborn pond]

can you tell me how does client look like

[unborn pond]

refresh

[half adder]

Anyone having this issue when trying to view analysis

I tried that

[serene delta]

@wintry knoll

[unborn pond]

huh worked for me

[arctic whale]

If it's related to auctions, #auctions-support

[half adder]

Weird let me try a different browser

[serene delta]

@arctic whale are you can help me

About this

[arctic whale]

Does reloading the page not help?

[serene delta]

ye

nothing has changed

[wintry knoll]

change brower

or sum

idk

[serene delta]

i changed

[arctic whale]

How the fuck does it help

[wintry knoll]

idk different browing id?

[arctic whale]

You're just spitting out random shit

[arctic whale]

Seems to be a known issue

[wintry knoll]

@serene delta it might be sum website problem

[arctic whale]

Do you even know what a 500 return code is

[serene delta]

oh

no

idk

[arctic whale]

Not you

[serene delta]

.d

[pliant nova]

832724679134281769

pls banned server

[nocturne sequoia]

any way to get notified when theres a new review

[zinc oracle]

nope

[zinc oracle]

thanks for the report

[unborn pond]

@zinc oracle how does this client look like ?

[zinc oracle]

#topgg-api ill show you over here.

[pliant nova]

You're welcome

[arctic pagoda]

Can I report staff somehow, if so where?

[zinc oracle]

like reporting top.gg staff?

[unborn pond]

yes it is this is my alt

i want bot to show servers

no. of servers on svg img

https://top.gg/api/widget/761909793572257813.svg

something like this

but with servers

[rigid condor]

i need help how can i get help

[zinc oracle]

help for?

[rigid condor]

when i try to add my bot it says bot already exists

[zinc oracle]

bot id?

[rigid condor]

Someone added my previous bot, but I opened a new bot and tried to add it as soon as I opened it.

[rigid condor]

862698695631044609

[zinc oracle]

you already added that bot

​https://i.woo.pics/ae61e75fae.webp

in fact you added two bots today.
​https://i.woo.pics/2cd2cb33f0.webp

[arctic pagoda]

Yep.

[rigid condor]

you didn't have yet

[unborn pond]

@zinc oracle have you done it ?? auto poster thing

[rigid condor]

thank

[zinc oracle]

if its a mod or bot reviewer you are reporting contact a community manager.
if its a community manager report them to another community manager.

[zinc oracle]

done what?

[rose panther]

const { AutoPoster } = require('topgg-autoposter')

const ap = AutoPoster('Your Top.gg Token', client)

ap.on('posted', () => {
  console.log('Posted stats to Top.gg!')
})```

this thing ?

yea this clears real acc

[zinc oracle]

their bots in ruby

[rose panther]

can you send a pic of how you have done just hide token and imp stuff

or the whole repo

[zinc oracle]

the autoposter repo?

[rose panther]

ye

[zinc oracle]

https://github.com/jpbberry/topgg-autoposter#readme

[short compass]

how i can add a server?

[zinc oracle]

https://top.gg/servers/new

[short compass]

thanks!

[rigid condor]

@zinc oracle how long does it take for my bot to be verified

[zinc oracle]

if you plan on making a library, or doing it from scratch. probably best to just use the documentation rather than looking at the library.
https://docs.top.gg/api/bot/#post-stats

[zinc oracle]

-upto

[wild stone]

@rigid condor

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[rigid condor]

@zinc oracle
one last question i accidentally added 2 bots how do i delete 1 of them i want to delete my old bot

[zinc oracle]

on the bots page click delete.

[rigid condor]

thank

[bold dragon]

user: 291617514851401728

dm advertising

[zinc oracle]

thanks for the report

[sturdy swan]

why my bot was not approved yet its been months

[zinc oracle]

bot id?

[sturdy swan]

858673938049662976

[zinc oracle]

​https://i.woo.pics/d823f5431f.webp

your bot was deleted by one of the owners

[sturdy swan]

but

that's not my bot ids

[zinc oracle]

oh 👀

[sturdy swan]

xd

[zinc oracle]

weird it came up with that

you added your bot a few weeks ago, not months ago
​https://i.woo.pics/a1c6126c9e.webp

[sturdy swan]

its been months luca haven't dm me yet

o nvm

feel like months lol

idk for me the time goes very slow

[zinc oracle]

it shouldnt be much longer

[sturdy swan]

i update the bot i was like gonna past few hours

[sturdy swan]

o ok ty

[zinc oracle]

probably best not to advertise that in a competing botlist's discord.

[sturdy swan]

ok

When I try to edit my bot it keeps happening, what do I do?

[mortal wing]

known issue

[sturdy swan]

İstek atamıyorum nasıl DM üzerinden yazacağım sana @cyan palm

[cyan palm]

DMlerim açık

[cyan palm]

Senin DMlerin kapalı olabilir

[feral frost]

Is there any way i can use the api to find out how many hrs/min/seconds are left before a user can vote again (preferably the python solution)

[zinc oracle]

i dont think we provide that functionality. however its entirely possible to make something that does this using webhooks and a database. #topgg-api

[feral frost]

oh so basically by tracking when the last vote was?

[zinc oracle]

yep

[modern forum]

Yes

[feral frost]

ok thanks

[hexed mango]

<@&304313580025544704>

[sour path]

-atmods

[wild stone]

@hexed mango

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[sour path]

???

why

[hexed mango]

hello i had a boat can you take a look at it

[sour path]

There's a queue, so you just have to wait

[hexed mango]

I also want to edit my bot it says error 500

[hexed mango]

@sour path

[sour path]

That's a known issue, see the pinned messages

[zinc oracle]

safari doesnt work with the voting page

[bronze spoke]

@sour path the bot is broken

[hexed mango]

If I press boost on the server can you take a quick look at my bot?

[sour path]

-wrongserver

[wild stone]

@bronze spoke

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[bronze spoke]

I tested on chrome it worked but I don’t get any rewards from it and the bot in discord does not riegisterthat I voted

No reward no new cooldown

[hexed mango]

@sour path

[wintry knoll]

2 more days

;-;

[zinc oracle]

that seems like a bot sided issue, not top.gg

[sour path]

No, we don't do that

[bronze spoke]

I told the poketwo owners they said the problem was from you guys

Other people are working fine

Only me

[wintry knoll]

lmao imagine presuring people to get ur bot verified lol

[bronze spoke]

Also this is my second account because my first needed a phone number and I already implied it to this one can you remove the phone number thingy?

[hexed mango]

Do you have a solution for 500 errors?

[modern forum]

No

@hexed mango not atm

@zinc oracle hey bro I wanted to ask something

[bronze spoke]

@zinc oracle will I get help here or what do I do?

[modern forum]

If some of my bot nukers make alts and give bad reviews for my bot for no reason

[hexed mango]

What should I do to become a moderator?

[zinc oracle]

i dont see anyone else having issues with voting or getting vote data. if its just their bot having issues its their end.

[modern forum]

Application will come soon ig

@zinc oracle If some of my bot nukers make alts and give bad reviews for my bot for no reason would it be illegal

[zinc oracle]

mods typically get their role from being a bot reviewer.
bot reviewer apps are in #announcements

[bronze spoke]

Ok but you guys can’t just throw me back and forth I need help

[zinc oracle]

sure. but youd have to prove its them, and not you getting bad reviews because your bot was nuked.

[modern forum]

I have proof that they made alts

[bronze spoke]

I will go talk to them and see if they can help

[zinc oracle]

send it my way then.

[modern forum]

Ok

My bot staff got this proof

I will ask him for ss

[zinc oracle]

just send it in my dms when you get it

[sturdy swan]

Is it possible to resolve this bug?

[modern forum]

@zinc oracle see Dms

[sturdy swan]

:(

[zinc oracle]

if you have tried refreshing and it still didnt work, then i dont think so.
hopefully that error will be solved soon

[sturdy swan]

Its ok

Is it possible for me to see my bot info here?

[zinc oracle]

like some basic info?
in #commands you can run -botinfo BOTIDHERE

[modern forum]

Can I get link for the discord testers server?

[zinc oracle]

like our testing server? its private.
if your looking for like the discord bug hunting server someone in #general might know.

[modern forum]

No the discord esters

[zinc oracle]

someone in #general might have it.

[modern forum]

Ok

Ty

[open meteor]

any problem with top.gg?

why cant i vote?

[modern forum]

Does it show any error

[open meteor]

the "vote" button not working after watching ad

[wooden vessel]

how do i report this comment on my server lmao

does flag mean report?

[zinc oracle]

are you on safari? safari doesnt work with voting

[zinc oracle]

yep.

[wooden vessel]

thanks

[open meteor]

on chrome

i guess i should give up after 20min of refreshing and restarting my phone

[jolly salmon]

when will be the transferring owners fixxed

[toxic tree]

Wait 1 day or 2

[sturdy swan]

Can the analytics tab please be fixed.

[zinc oracle]

Just press refresh while on the not found page and it will load

[flat owl]

my bots avatar on the website is not loading

do i need to be logged in

hmm its still broken

and nvm its fixed

tyty

[lyric fern]

Who do I talk to about the Certification Program? my bots in over 780k servers, kinda seems like it should be a certified bot at this point but the programs been closed due to "improvements" for ages now..

[zinc oracle]

the certified program is completely closed at this point. almost all the benefits have been given to all bots or removed.

[fierce scarab]

<@&304313580025544704> This person keeps on spamming servers to me

[steady finch]

-atmods

[wild stone]

@fierce scarab

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[fierce scarab]

MB

But he is spamming

[steady finch]

DM the user id and screenshot, ty

[sturdy swan]

You can just block him ._.

[valid root]

do you guys remove bots like this or naw

[steady finch]

Nope.

[valid root]

lmaoo ok

[humble eagle]

no one knows that

and this channel is for top.gg questions

[paper kraken]

uh Sorry

[dim elm]

If I buy top.gg premium, apart from no ads, what are the benefits?

[spring prawn]

DM spam

user ID 761572415439896577

[zinc oracle]

thanks for the report

[spring prawn]

[sturdy swan]

yikes

Can I get a role? ||Open Source Contributors||

If the typo/docs fix meets the requirement

when i try to use a webhook it says this

[toxic cliff]

3 weeks isnt it?

[toxic cliff]

for thing to be checked

[zinc oracle]

for servers? server webhooks are somewhat broken.

[warm anchor]

waiting for my bot to be approved

[zinc oracle]

-upto @warm anchor @toxic cliff

[wild stone]

@warm anchor @toxic cliff

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[toxic cliff]

ah oki thanks :)

[warm anchor]

yeah ok

[lethal kite]

I got this too

[zinc oracle]

screenshot please

[lethal kite]

can't blur the invite rn

761572415439896577

same as theirs

[zinc oracle]

thanks

[humble eagle]

this is malware

someone stole my friend's account with this

this is what he sent me https://cdn.discordapp.com/attachments/618884327257800704/864560926102257684/unknown.png

[grand ravine]

oh, that dude

he sent it to me too

[tawny oasis]

Can someone help me? I submitted a bot at 4-5 months ago, but they weren't approving at the time. I resubmitted, and it's 2 weeks ago, I think... when will it approved or disapproved?

Bot ID: 800510988973506601

[silk maple]

hi

[grand ravine]

@tawny oasis review time is around 2 weeks

can be more or less depending on queue size

[silk maple]

???

[grand ravine]

read my last message

[tawny oasis]

Thank you, it's just that I think it must be taking a long time 😅

[silk maple]

why

@zinc oracle

[zinc oracle]

why what?

[silk maple]

@zinc oracle

my bot

[zinc oracle]

what about it?

[silk maple]

I will wait for the bot to become

@zinc oracle

[zinc oracle]

yeah wait time is 2+ Weeks

[silk maple]

OK then

and then

@zinc oracle

[zinc oracle]

then it gets reviewed by our staff. if approved it gets listed

[silk maple]

ok]

[unique frost]

I can't delete the server from monitoring, what should I do?

and I can't edit the bot...

[daring birch]

If you’re getting a 500 error, it’s a site problem and wait a while

If you’re talking about the 403 error above, you don’t have permission. Try signing in if you’re the owner of the server

@unique frost ^^

[unique frost]

This error has been going on for almost a month now.
I am the owner of the server.

[daring birch]

@unique frost You can’t delete servers atm, but you can kick the DSL bot to make your server private

[cursive elk]

What are vote credits, do I get paid when bit bot gets voted?

[daring birch]

The first 100 votes you get $15 in credits

After $1/1000 votes

But you need to first be whitelisted on auctions: https://top.gg/advertise

[cursive elk]

Ok

[cursive elk]

Wait so I need to pay to get paid?

[daring birch]

no

You have to apply

get accepted

Then you can use your credits for spots

[cursive elk]

Ohh ok thank you

[oblique zinc]

What’s the dls bot prefix

[daring birch]

Np

[daring birch]

-, but the only command is -ping

[long ferry]

kick dsl

[oblique zinc]

Why?

Like, nothing??

[daring birch]

DSL is just to get your server listed

[quick jasper]

The website says "Uh oh! We think you might have blocked browser notifications for our site, enable them and try again." when I vote for a bot, even though browser notifications are enabled for the website.

[sturdy swan]

Hi

How manny time its needed to get the aproval for ur bot?

[daring birch]

it takes 2+ weeks to get you’re bot reviewed

[sturdy swan]

Okay, thanks!

[daring birch]

Try using another browser

Np

[hollow igloo]

Just curious, is there an user with and ID of 622423455035424779 banned in this server?

[daring birch]

why?

Not support related anyways; this is for top.gg support

[hollow igloo]

because they got banned in my server and I want to see if their main goal is to cause choas

oh

[daring birch]

also, no

[hollow igloo]

okay thanks

[daring birch]

Nw

[brazen valve]

hello

can i ask when my bot will be checked ?

so when will it be checked ;-;?

oh

ok thx

[hollow igloo]

what

hey no spam

uh

[brazen valve]

<@&304313580025544704>

[steady finch]

-atmods

[wild stone]

@brazen valve

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[brazen valve]

srry he was spamming and i thought i should @ mod srry

[hollow igloo]

lol you accidentally pinged an innocent user

[brazen valve]

xd

[errant hollow]

If my bot is slow is it a reason to decline it ?

[brazen valve]

u should prob get a good host if its slow

@errant hollow fix ur bot -_-

[errant hollow]

I didnt find one and i had to go for two weeks so i took the first which works

Not mine

I made the website

[brazen valve]

oh

[errant hollow]

Not the bot x)

[brazen valve]

kk

[errant hollow]

But if you want i made one

[brazen valve]

wdym

[errant hollow]

Uuh

Im french x)

[brazen valve]

ok

nice

i have to go

[errant hollow]

Ok i found the signification of wdym

[errant hollow]

Bye

[steady finch]

no

[errant hollow]

Thx

[icy heron]

It's almost 2 weeks now and I don't get any response about my bot being approved or not.

I'm just worried if bot reviewer's didn't see it or it didn't in list (of reviews) because of bugs? 😟

[daring birch]

Be patient

It’ll be reviewed soon

[icy heron]

Alright, I can wait a bit longer.

[pliant mauve]

Reviewers wont skip your bot. It may take 2 - 4 weeks

[icy heron]

Alrighty. :))

[thorn pelican]

guys

[daring birch]

Need help?

[thorn pelican]

I added my bot 07

And it's 13 today

[daring birch]

that’s 5 days

???

[thorn pelican]

Wait

Just a sec

[pliant mauve]

^^

[thorn pelican]

07 is the month

I added the bot 01

[pliant mauve]

then thats 12-13 days

[thorn pelican]

Yeah

I thought it was 10 days--

[pliant mauve]

it may take 2 - 4 weeks

thats 14 - 28 days

[thorn pelican]

O_o What-

O_O I'm dyiiiiiiiiiiiiiiiiiiiiiiing

Thanks O_O

Bye.

[pliant mauve]

np

bye

[fading salmon]

hello

[daring birch]

Need help?

[fading salmon]

how long does it take for a bot to be approved?

[daring birch]

2 - 4 weeks

[sturdy swan]

I was just going to ask that

[fading salmon]

Lol

[fading salmon]

Ok thanks

[daring birch]

Np

[sturdy swan]

Yea I’m using bump reminder webhook

[sick lotus]

every time I enter the "webhooks" route it returns the error: 404, why?

[daring birch]

Refresh the page

[sick lotus]

I reloaded the page, but the page returned the same error.

[spiral frigate]

is it ok to vote for ur own server?

[thorn pelican]

what do i do with the money i get with votes?

[real laurel]

yes voting for your own stuff is fine

-credits @thorn pelican

[wild stone]

@thorn pelican

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[thorn pelican]

why my nickname is unmentionable???

[spiral frigate]

[daring birch]

Because it uses zalgo etc.

[thorn pelican]

_

....

[daring birch]

Now this for top.gg support, feel free to talk in #general

[daring birch]

Yes it is

[surreal swift]

Hello there, I deactivated some of my bot's commands, we're improving them. So please don't review my bot for the next hour

[zinc oracle]

add an announcement on your bot page if its close to being reviewed

[surreal swift]

ok

[long ferry]

@quartz nimbus no ads please

thanks

[sturdy swan]

https://media.discordapp.net/attachments/864646080443973662/864682886383796224/unknown.png

ok what does redeem do?

What can I do with em after I click redeem?

Ight time to do that

ty

[dusty juniper]

Did anyone else experience that (actually for some weeks now) you can't send comments or reply to reviews anymore?

[sharp narwhal]

Known issue unfortunately.

[dusty juniper]

Meh, super annoying on me as I had a few bug reports on my bots reviews that I'd have loved to mark as fixed for everyone looking in there. ..

[sharp narwhal]

Yea can definitely understand that, I would recommend using the announcement feature as an alternative.

[dusty juniper]

Send me to 404 site if I try to lol

[daring birch]

Refresh the page

[dusty juniper]

Hm, still the same

[sturdy swan]

who else gets this when trying to look at stats?

[dusty juniper]

Me, same for announcements

[sturdy swan]

hnmm'

[daring birch]

Refreshing should work

[sturdy swan]

ah ty

[daring birch]

Nw

[sturdy swan]

how long does it usually take for top.gg to review the bot?

[daring birch]

2 - 4 weeks

[sturdy swan]

ok

u have the role for bot reviewers?

do u review the bots

[grand ravine]

He makes pizza

[sturdy swan]

ah

k

[open marlin]

I need help

with this

What ever i put in there. I save and reload and its gone

Pls ping if you reply

[daring birch]

Known bug :)

[gray wagon]

why the reply function is still not fixed, it has being a year

[daring birch]

Site issues take some time to fix

[daring birch]

Be patient

Also I’m pretty sure they work now

[gray wagon]

when i reply these comment, my message also become a comment

and there has no option to rate it

[mortal wing]

its known

[gray wagon]

yea for a year

[mortal wing]

yea and be patient

[mellow dock]

why cant i publish my server?

[daring birch]

You invite DSL to your server

[mellow dock]

yes

[daring birch]

then you can publish it

[mellow dock]

wont let me

[daring birch]

What error you getting?

[mellow dock]

still says unpublished

[daring birch]

so you pressed publish already?

[mellow dock]

no wont let me

[daring birch]

What does it say?

[mellow dock]

just says something went wrong

[daring birch]

500 error?

[mellow dock]

an error 403

[mortal wing]

You dont have a description set

[daring birch]

That means you don’t have permission

[mortal wing]

You need to input a description

[daring birch]

to do that

[mellow dock]

it wont let me

[mellow dock]

its my server tho how?

[daring birch]

What error are you getting

403 or 404

[mellow dock]

why it say put a description for a bot when its a server i want vote for?

[mortal wing]

They copied the thing from the bot page

so they forgot to turn it into "Server"

[mellow dock]

okay i just filled it out now what?

[mortal wing]

now publish

save it

[mellow dock]

thank you so much everyone that helped means the world to me your the best

[last wolf]

Is there currently any issue with the site? Its not sending me http requests when someone votes

[fallow goblet]

FKAJFAKFJ yo igual

[versed walrus]

did my bot get in

[sage monolith]

I have applied in top.gg before 4 days but not the reply yet.
Shall I wait for some more days?

[mortal wing]

2 - 4 weeks

[sage monolith]

Kk

[mortal wing]

your bot has not been reviewed yet

[spark widget]

yo its been a while

when is my bot gonna get verified?

[mortal wing]

2 - 4 weeks since added

[spark widget]

ohh to 4 alr

[polar oyster]

Mods I have a doubt idk will it work but
Im having problems with my bot probably code is long so it goes down again and again (im using replit)

33installs and 13-14 updates min

Can i create multiple replit's and put the same token ? And if yes will my bot be verified if its legit?

[daring birch]

Wrong server to ask m8

[earnest hound]

hello

I'm new

[daring birch]

Hello! Need help?

[earnest hound]

no just saying hi

[daring birch]

Alr, feel free to chat in #general :)

[sturdy swan]

Trying to add my server and tags are not working for me

It doesnt find then. I assume the "chicago" tag already exists, but it doesnt come up it just says create new and then that doesnt work

I create the tag and it just makes this little bubble with nothing in it

That does nothing

[wintry knoll]

i love top.gg so much ||now accept my bot ||

[dry ingot]

It's day 5 and my bot is still not added to top.gg why

[magic fractal]

Sheeeeeeesh a guy with the name Yuvraj !!!! , lol my name is Yuvi 😂😂😂

[dry ingot]

[magic fractal]

It takes em about 4 weeks

To review

[dry ingot]

👀

[minor pier]

dont worry i applied at 29 June

[magic fractal]

Mhm can take up to 4 weeks

[dry ingot]

[daring birch]

It takes a while

Now this is support

[minor pier]

Patient bro, since top.gg recieve tons of application everyday

[dry ingot]

4 weeks ;-;

[magic fractal]

So if your bot is not tested even after 3 months then u can come back and ask why lol

[daring birch]

You’ll be reviewed soon

[dry ingot]

Bruh

[magic fractal]

Lol 😂

[dry ingot]

K

[daring birch]

#general if you guys want to chat

[dry ingot]

K

[open marlin]

Umm so can i do anything to fix it?

Pls ping

if you answer

[daring birch]

You can’t

[open marlin]

:/

[high onyx]

isnt HTML supported??

[open marlin]

So i cant use that feature?

[high onyx]

if yes why is it showing the code instead of applying it

??

a bit confused pls help

[daring birch]

It can be used in The long description

only

[high onyx]

yup

used it in long dp only

[daring birch]

Guess so for now

[high onyx]

here you go

see in long descriptions i used

[wintry knoll]

its now 2 -4 weeks

lol

[hollow crypt]

why des this show as my bot profile?? maybe cuz i just changed its profile

[wintry knoll]

it takes time to load

[hollow crypt]

ah okay

[mortal wing]

Press refresh data on your bots page

[hollow crypt]

👍

ty

[pure walrus]

are webhooks/voting broken this week? No records for the last 39 hours

[modern forum]

@pure walrus just refresh

Reload the page

[pure walrus]

already did that

[modern forum]

What is the error?

[pure walrus]

Something went wrong
An error has occurred while processing your request

[modern forum]

Ss pls

[pliant mauve]

Please move over to #development or #topgg-api. Thanks :)

[pure walrus]

why? I need support. I'm getting this as well #support message

[pliant mauve]

Try refreshing the page

[pure walrus]

#support message

[pliant mauve]

or get out of beta mode if you're using it

[pure walrus]

it won't even let me get out of beta anymore

cleared cookies and it still has no option

[pliant mauve]

on the top right corner of your page, you'll see a gear icon

thats where u can disable beta mode

[pure walrus]

yea it's still send me the same error. It appears to be sending some of the requests to my API but very delayed. I haven't changed anything and this worked for the last 6 months at least. The beta mode button disappears and reappears randomly at the bottom of the page.

[desert talon]

My BOT is not approved and it is 4th day after submitting.

[pliant mauve]

2-4 weeks is the waiting time

[sterile trench]

Hi

[daring birch]

Hello need help?

[sterile trench]

I got the verification required prompt

[daring birch]

In discord?

[sterile trench]

For my not

Bot*

To get verified

How long will it take for verification to occur?

[daring birch]

In top.gg

Or discord?

[sterile trench]

I’ve submitted multiple times

Both ig

[daring birch]

Well discord, ask here: discord.gg/discord-developers

[sterile trench]

It needs identity verification

[daring birch]

^^

[rose panther]

can someone tell me step by step how to set up the servers viewer for bot widget

[daring birch]

are you talking about a bot?

[rose panther]

do you know that widget thing ??

[lucid briar]

"that widget thing" is awfully vague

can you give screenshots, tell us what it's from, etc.?

[rose panther]

ye wait let me login

https://top.gg/api/widget/761909793572257813.svg

this thing

[lucid briar]

ah that

and what exactly are you trying to do with it?

[rose panther]

https://top.gg/api/widget/841601796123787294.svg

^^^ in this guy you can see server count

how u do that

[pure walrus]

Bot webhook works (although you have to refresh the page after you click webhook which sucks) but the server webhooks just don't work.

[lucid briar]

ah you'll have to post your bot's server count for it to show up

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[lucid briar]

unfortunately you'll just have to wait until they do work

[pure walrus]

this is a known issue being worked on then?

[lucid briar]

indeed, check the pins

[pure walrus]

ah, thanks. Good luck on it, whoever is doing it

[twilit sapphire]

why is this showing up whenever i am clicking send test in webhooks

[rose panther]

that isnt working

[lucid briar]

you're probably not doing it correctly, or have not waited for the caching to update

try asking in #topgg-api

[gusty mist]

I changed my pfp a few weeks ago and now when I try to access the top.gg page for my Discord bot(Not verified yet) , I get a 403 Forbidden.

[daring birch]

403 forbidden error?

login

[gusty mist]

Thanks! It works now!

[cursive elk]

My bot is in 25 servers but on top.gg it says 0 why?

[lucid briar]

-servercount

[wild stone]

@cursive elk

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[cursive elk]

Ok

[wild dagger]

How to have Free empty group?

[gusty mist]

Also how do I know when my bot gets approved?

[cursive elk]

You will get a dm

[wild dagger]

Idk how im just poor huhuz

[gusty mist]

:D

[hoary marsh]

Can I make my own bot list like top.gg using some GitHub code?

[hoary marsh]

On repl.it

[wild dagger]

I need empty group ♥️

[daring birch]

That should be fine

[hoary marsh]

I need some help with that. Like is it possible?

[daring birch]

Maybe, this channel is also only for support on top.gg

[gusty mist]

It is possible. You can set up a backend web server to register bots/servers.

[lucid briar]

not the channel to be discussing this

[gusty mist]

Ok

[lucid briar]

and i think it's also probably a bad idea to ask people how to make a botlist within another botlist's server

[gusty mist]

Will I get a Dm if my bot is rejected?

[daring birch]

Yes you will

[primal stone]

How to add server count?

It's not showing server count

[mortal wing]

Your bot has not yet been accepeted

After your bot has been approved you can use https://docs.top.gg

[daring birch]

^^ when it does get approved, feel free to ask api related questions in #topgg-api

[primal stone]

They approved it like 1 year ago

[mortal wing]

?

[primal stone]

They approved my bot on November 29

[mortal wing]

oh?

https://docs.top.gg/

then use this

[primal stone]

Oh

But what should I use to get the server count on the bot's page

[mortal wing]

read the document

[hollow crypt]

why can i not add the skyblock tag?

no im not above 6 tags im at 4

[ornate bloom]

i keep getting a 403 when trying to check my bot's analytics

[frail sedge]

how long will it take for Top.gg to approve my bot

[sturdy swan]

?

Not found?

[daring birch]

Refresh the page

[daring birch]

2 - 4 weeks from when you submitted it

[daring birch]

It’s a known bug

[daring birch]

Are you logged in?

[hollow crypt]

ok so meaning i just cant add it ig

[frail sedge]

Oh k

[daring birch]

Well yea, issue adding custom tags

[plush vigil]

refresh page

and make sure you arent in beta mode

[ornate bloom]

yeah i refreshed the page and it didn't work

[plush vigil]

are you in beta mode?

[ornate bloom]

I'm pretty sure i'm logged in if i can access my bot's webhook section

[plush vigil]

lol

are you in beta mode?

[hollow crypt]

yea but that tag exists already
(and adding custom works lol)

[ornate bloom]

does use new design count as beta mode? @plush vigil

[plush vigil]

no

like

whats ya yop.gg homepage look like @ornate bloom

[plush vigil]

are you at max tags?

[ornate bloom]

nvm i fixed it

i had to log out and then log back in again

or i somehow got logged out while being in the webhooks page/tab thing

[hollow crypt]

nope 4/6 tags

[plush vigil]

probably just a glitch

theres alot of glitchs atm due to lots of changes on the website

[rose panther]

what does shards mean

[plush vigil]

https://discordapp.com/developers/docs/topics/gateway#sharding

It allows you to run the bot on multiple servers. Only really useful when you're in more than 1000 servers.

[jolly salmon]

No

this is Topgg support only

[hollow crypt]

how can i enable it showing how many servers my bot is in?

[sharp narwhal]

#topgg-api

[hollow crypt]

nice got it working ez

[wet berry]

@daring birch salut mec

C'est normal que maintenant sa fais 2 week-end que j'attends la validation du bot mais il y rien qui ma été dis C'est normal ?

[wary matrix]

Ça prend jusqu'à un mois

[sturdy swan]

I applied with my bot, but I applied in my profile, I can't see the bot, it gives an error at https://top.gg/bots/864165530185367562 and I can't see it there

@sharp narwhal

[cyan palm]

what error did you get

[wary matrix]

Is your bot verified/are you logged in?

[sturdy swan]

i logged in

[jolly salmon]

Try refreshing the page

[sturdy swan]

my bot is not verified but only me should be able to see the bot right now

[jolly salmon]

Remove the s from bots

And try again

[sturdy swan]

but I can not see

[cyan palm]

Your bot is in the queue, logging out and logging back in might fix the issue

[sturdy swan]

okey

[cyan palm]

as jnsp said, the url is wrong. it should be like https://top.gg/bot/yourBot'sID

not bots

[sturdy swan]

I cleared the cookies and it was fine

[delicate locust]

how come theese server list issues has been on for 2month now?

[rose panther]

HOW DO U EDIT UR TOP.GG PAGE ?

[lucid briar]

there should be a button which says "edit" when you are logged in and viewing your bot page

[rose panther]

something like this

[lucid briar]

oh uh

with css

the long description supports html, so you can just use <style></style> tags and modify your page

[rose panther]

ohh ohk

any video help

[lucid briar]

it's literally just css, there are a ton of guides on the internet for it

and you can ask in #development for help too

[rose panther]

what is it exactly called

[knotty hatch]

C S S

[plush vigil]

@rose panther https://github.com/DinoNuggyChan/Topgg-custom-page

thats good for something basic

[rose panther]

thanks

[plush vigil]

np

[jolly salmon]

That's amazing

[plush vigil]

i made it awhile ago to help people

its simple and its usually what people want

[swift sky]

I submitted a bot but how will I know if it is approved or not?
@acoustic wren

[toxic bay]

the @wild stone bot should dm you and even if it doesn't you can check at top.gg

[plush vigil]

@hidden root will dm you and the ETA is 2 or more weeks

you can read there for more info on queue

[swift sky]

Should I open my dms or what?

[plush vigil]

yes

just so you 100% know if you are declined or accepted

[swift sky]

k

[plush vigil]

[jolly salmon]

you dont need, it will even ping u in #logs

[swift sky]

btw how much time will it take for the results?

[jolly salmon]

2-4 weeks

[swift sky]

ok

[swift sky]

ok

[jolly salmon]

how did you made the pfp hover up and down?

[swift sky]

But what will it say ?
like "Your bot is approved" or what?

[jolly salmon]

yes

[swift sky]

Ok

Thanx

[jolly salmon]

<bot> by <botowner> got approved by <reviewer>
link to bot

[swift sky]

oh ok

[jolly salmon]

yep

[swift sky]

<bot> added bot <bot owner>
https://top.gg/bot/ghdhdjdhgkjiuiui <----------- this is fake link

like this?

@jolly salmon

[jolly salmon]

no thats when u add it

[swift sky]

Oo ok

[swift sky]

but in #logs i don't see anyone's bot getting approved

[jolly salmon]

._.

wait

#logs message thats how it looks like when a bot gets approved

[swift sky]

Congo your bot got approved!

[jolly salmon]

yea a few ago

[swift sky]

Will my bot also be approved?

[jolly salmon]

if it follows the rules

[swift sky]

what are the rules?

[jolly salmon]

#rules-and-info message

[swift sky]

wait i made a chat bot so i sett prefix called "Your Message"

is it ok?

@jolly salmon

[jolly salmon]

i dont really know, im not a a mod

[swift sky]

k

[lucid briar]

as long as it is clear in the description that you've not put an incorrect prefix by mistake, you'll probably be fine

[swift sky]

k

[fast jacinth]

How much time will it take for my bot to be able to get invited

[lucid briar]

-upto

[wild stone]

@fast jacinth

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[swift sky]

oo ok

[fast jacinth]

k thnx

[sturdy swan]

why i cant delete from someone review

[opaque warren]

you can report it, should be an option under the review

[sturdy swan]

Flag review?

[nimble frost]

hey guys, can someone tell me how to do this to my bot

i want to show the number of server my bot are in

[timid falcon]

post your stats with the api https://docs.top.gg/api/bot/#post-stats or use one of the libraries

[white thunder]

How to check when my bot will be tested

[knotty hatch]

No way to check when it will be checked exactly, but the queue currently takes around 2 weeks @white thunder

[tropic heart]

hi guys i want to ask can i change the owner of bot to other account ?

[knotty hatch]

@tropic heart For transfers please send an e-mail to [e-mail]

If you no longer have access to the account the bot is connected to, they will need proof that you own the bot.

[tropic heart]

ok thank u so much

[languid basin]

hello

need help. i cant vote for Karuta

even after the advertisement. the vote button come up but when i click on it

nothing happen

[zinc oracle]

are you using safari?

safari doesnt work with vote pages

[languid basin]

im using google chrome

both on android phone and windows

im using the same browser

that i use for few month for vote

[south lotus]

oh yuh same but for me it happen on most of the bots

[languid basin]

today suddenly happened

[south lotus]

ye

[opaque warren]

yes

[languid basin]

hello?

[zinc oracle]

ill let dev team know

[languid basin]

thanks

[south lotus]

so any other solution to vote bots or i'll hav to wait?

[lone anvil]

wait

cant reproduce though

[native mason]

my bot logo is changed. now, i want to change the logo in top.gg. how can i do it?

[lone anvil]

refresh data button

[native mason]

ow, thanks

[native mason]

but, on my profile the bot icon not changed. how to change it?

[lone anvil]

are you sure about that

[native mason]

yeah

[primal pelican]

Hello I wanted to know how long it takes for the bot to be accepted on Top.gg

[native mason]

you can see my profile https://top.gg/user/765213454952300544

[primal pelican]

@lone anvil

[zinc oracle]

2+ weeks

[zinc oracle]

is this not right?
​https://i.woo.pics/e7461e6613.webp

[native mason]

ow, ok.

[zinc oracle]

just cache then, control + f5 should fix it. or wait a bit and it should fix itself.

[native mason]

ok

[native mason]

but maybe it not fixed for bot

[native mason]

https://top.gg/bot/846993423839527003

[zinc oracle]

again, just cache. control + f5

[native mason]

okay! thanks

[modern forum]

@zinc oracle can u see ur Dms pls

[zinc oracle]

you dont have to ping me to look at dms, just dm 👀

[modern forum]

@zinc oracle I Did

[jolly salmon]

can you request a bot transferred to a team via mail? since im getting a 404 error in my console if i try

[zinc oracle]

transfers are supposed to be staff only.
if you want to do it by email, then [e-mail]

[jolly salmon]

what do i have to provide?

[languid basin]

hmm

[jolly salmon]

[twilit junco]

Hello, I come to report a very annoying problem that has been repeated more than 4 times on my Discord server. And it is that at the time of counting everything goes in order, but then for some reason the count goes back to number 7784. For example (this happened today a few minutes ago) We were at number 8301 and when a user put the number "8302" the bot deleted it, then when we put the command to see the current number of the count it came out 7784, but we had already exceeded that number, so what is happening? It has already happened more than 4 times and it always goes back to the same number.

[modern forum]

Which bot u talking about?

[twilit junco]

The "Counting" bot

[jolly salmon]

so your having an issue with an counting bot that doesnt count right?

[twilit junco]

Uhm I don't quite understand, I just entered the discord link that was on the "Counting" bot page.

[modern forum]

@twilit junco not the correct place to ask

Go In counting bot support

[jolly salmon]

this channel is for topgg issues only, maybe check if they have a support server

[twilit junco]

So, which is it?

[modern forum]

@long ferry is this called mini modding?

[modern forum]

Click the discord button on the bot page

[twilit junco]

Strange, I was on the bot page and it said "join the discord" and took me to this server.

[jolly salmon]

bottom right

of the bots page

#support message or

[pseudo shore]

hello support

When I want to edit In the list . ,,,
He shows me this

<@&304313580025544704>

[somber parcel]

Bruh

-atmods

[wild stone]

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[cedar wind]

That's a classic

You should head over to #development.

[hoary remnant]

what is mistake

huh

[pseudo shore]

When I want to edit In the list . ,,,
He shows me this

[cedar wind]

This support channel is for top.gg support, not coding.

[cedar wind]

Lemmie check.

[mortal wing]

Leave beta

[pseudo shore]

Right Discord

[cedar wind]

Editing a bot or a server?

[mortal wing]

I’m saying leave beta mode

[pseudo shore]

the bot

[cedar wind]

DM me the bot link.

[pseudo shore]

Any Mody Beta means

[unreal pasture]

hola

queria saber mi bot tatsumi cuando lo podrian testear

[cobalt sleet]

Los tiempos de espera son actualmente de 2 semanas o más

[pliant mauve]

nvm

[unreal pasture]

ok

[grave raven]

Does anyone know how to use Invite-Role Bot?

[cobalt sleet]

Ask in their support server

This is top.gg

[willow coral]

Hello

[grave raven]

Got it

tks

[slow plaza]

It has been 1 month I complained about the issue that I am not getting the edit button nor it's allowing me to open /edit.
I also Dmed @lone anvil as your staffs told me to do.
My query is open on github from 5 months still no solution.
What is this guys, I have been asking for the fix from ages and you guys are not all bothered to provide me support.
Please I request you to fix this problem fast, there has been lot of changes in the bot and I need to edit the description. I know you guys have a life apart from Top.gg but I have reported this issue 5 months ago, ig you can take out 1 hr from your busy schedule and fix this prblm.

[tacit zodiac]

@slow plaza is this when you attempt to edit your bot page?

[slow plaza]

yeah

[south lotus]

i still cant vote any bots

[tacit zodiac]

Can you submit a ticket to [e-mail] with your bots id and explanation

@south lotus what error do you get

[slow plaza]

okay

[south lotus]

i had spammed the vote button but it doesnt continue

[tacit zodiac]

Can you show a screenshot and what device and browser do you use?

[south lotus]

tried both on laptop and phone

After the ads it stuck like this

[tacit zodiac]

What device and browser do you use?

[languid basin]

having the same problem as smiling lemon. tried on android and laptop. both on google browser. before this dont have problem at all

[south lotus]

ye

[languid basin]

tried igconito mode. tried firefox on android phone

still having the same problem cant vote

[south lotus]

mhm

[languid basin]

same page like smiling lemon

[tacit zodiac]

Can you try clearing your cookies for top.gg and trying again

[south lotus]

how to clear?

[jolly salmon]

no reply

[south lotus]

ehh how to clear cookie

[jolly salmon]

what browser do u have

[languid basin]

done clear cookies

still problem

i even download a new firefox at my android. still cant vote

[sturdy swan]

hi is there still problems with the website? like i cant access my bot webhooks anything

[jolly salmon]

refresh ur page

[sturdy swan]

i did many times

[jolly salmon]

try loggin back out and in

[sturdy swan]

did many times

[feral frost]

i submitted a bot a few days ago that is identical to one that i already had on top.gg. it has the same commands and pfp adn does the same stuff. i wanted to remove the old bot and put the new bot up so will i get denied by the mods on top.gg for having a copy of another bot that is mine. btw both are under the same discord account

[south lotus]

even after clearing cookie, i still cant vote

[sturdy swan]

i even cleared cache

and removed all cookies

[languid basin]

if we already try other browser

[tacit zodiac]

Even when voting on incognito it's still broken?

[sturdy swan]

so chromes is unfit for top.gg

[languid basin]

mean we really need other solution here

[sturdy swan]

[modern forum]

@zinc oracle see Dms pls

[tacit zodiac]

There's a known issue with Android chrome and voting where the button doesn't work properly but it can be resolved by clearing cookies or voting on incognito

[sturdy stump]

Hello

[zinc oracle]

for the second time now, no need to tell me to check dms.

[sturdy stump]

Oh

Sorry

I must speak here

[languid basin]

1. igconito = done
2. chrome = Signout Done, Clear Cookies Done
3. Chrome android = Sign out done, Clear cookies doen
4. Firefox android = Also done
5. other browser = also done

[sturdy stump]

To ask u

[sturdy swan]

Xig but my prob is diff i cant access my own bot

[sturdy stump]

About your bot

[tacit zodiac]

Strange

@sturdy swan can't edit your bot?

[sturdy swan]

i cleared cookies cache and uninstalled and installed chrome

[sturdy stump]

I mean Top gg bot

[sturdy swan]

i can but i cant see its webhook

it is throwing the same error from the past few days

Chrome doesnt letting me do that

[languid basin]

the vote button is there yet cant click on it.

[sturdy stump]

Helloooooooo

Hi

Hallo

Is anyone here

🤔

[modern forum]

@tacit zodiac hey bro

Is submitting fake/false reviews from alts to a bot is illegal?

[tacit zodiac]

@sturdy swan the webhook page?

[sturdy swan]

yea

see this the same thing is coming from almost 10d

for every single thing iam getting the same window

[tacit zodiac]

Pretty sure it's a known issue

[sturdy swan]

so no way we can access our bot till then

[sturdy stump]

Hello

Hallo

[obtuse orbit]

hi

[sturdy stump]

مرحبا

[obtuse orbit]

yarrak

[sturdy stump]

Merhabs

[tacit zodiac]

Afraid not

[sturdy stump]

I have a question

Can anyone help me

[languid basin]

still waiting for solution here

[obtuse orbit]

merhaba

[sturdy stump]

Merhabalar

[tacit zodiac]

Are you voting through discord or the browser itself?

[sturdy stump]

I want ask about your bot

[sturdy swan]

i tried in Edge it worked but not in chrome idk if its my browser or prob at ur end

[sturdy stump]

🤔

[sturdy swan]

anyways i got what i need

[sturdy stump]

Is anyone here

[languid basin]

discord via the link