support

[icy heron]

I see-

[daring birch]

But no eta when they will re-open

[modern forum]

How much auction credit will I get at the first 100 votes of the month

[daring birch]

$15

[modern forum]

15$ at the first 100 votes?

[wooden vessel]

hey

whats vote credits

[regal blaze]

nothing u just can do auction with it

i thought they real money

bot not

[wooden vessel]

oh 😐

thanks

[regal blaze]

u will see an auction section

on top.gg

[regal blaze]

my pleasure

[spiral stump]

hi. I am voting 2 bots on top.gg but it shows u have already voted in 12 hours. but in the bot it shows i can vote. Can anyone tell why?

[daring birch]

That’s the bot problem; not ours

contact the bot’s owner

[spiral stump]

but i dont think 2 bots can glitch at the same time

[daring birch]

They can

[spiral stump]

i tried going in one server, they said that its top.gg prob not ours

[daring birch]

Top.gg has a timer

On votes

That is correct

[spiral stump]

ik 12 hours right?

[daring birch]

Correct

[spiral stump]

yea so the bots i am voting has timer for that. so they dm u once we can vote. so rn it is showing in the bot that i can vote.

[daring birch]

Well if top.gg says you can’t; you can’t.

[spiral stump]

bruh

[daring birch]

Sorry I can’t help you

[spiral stump]

k ill try later thanks

[daring birch]

np really sorry I can’t help you

[green dove]

hi i saw abt the vote credits wht is the use of those?

[real laurel]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[daring birch]

Damn you bot

[green dove]

oh ok ty

how to get access to those auctions channels tho?

[daring birch]

You apply

[daring birch]

In the msg above shows

^^

[green dove]

ah kk

thx for infos

[sturdy swan]

do we get earnings for total votes for our server

Hi

[daring birch]

Yes, on the first time 100 votes gives you $15

Then after every 1000 votes gives you $1

[daring birch]

Hello, do you need help?

[high onyx]

I have tried to put a PNG format image here but its not working, any reasons why??

[sturdy swan]

Where do I go to create my own bot

[high onyx]

https://i.imgur.com/6B9mkOE.png <- this is the link

[daring birch]

Discord dev portal

[daring birch]

Wdym doesn’t work?

[high onyx]

i click on save
but it doesnt saves it 😦

[daring birch]

Try refreshing

[high onyx]

is teher any problem in teh image format??

[high onyx]

tried

[daring birch]

No

Then you’d have to wait for them to fix the bug

[sturdy swan]

Can u send the site please idk where that’s at sorry

[daring birch]

Sure

[true gate]

What’s the age limit for bot reviewing applications

[daring birch]

https://discord.com/developers/docs/intro

[sturdy swan]

Ty

[high onyx]

https://discord.com/developers

[sturdy swan]

Ty

[daring birch]

Np

[daring birch]

Don’t think there’s any

[true gate]

Ok

[high onyx]

i do this

it shows this also

but no changes occur on the main page

[stark inlet]

Hi i;m not able to access the analytics page for my bot

[stark inlet]

it shows 404 NOT FOUND

[high onyx]

see pins its a known issue

they will fix it in sometime ig

[stark inlet]

will it be automatic for do i have to let them know somewhere?

[high onyx]

eventually they would have to fix it ig

so yeh you can say automatically

[stark inlet]

uhh so what do i do rn?

[high onyx]

wait

[stark inlet]

where is the pinned message

[daring birch]

Known bug

[high onyx]

yeh man just saw thanks

[daring birch]

Np

[high onyx]

these bugs gonna make me sucide one day

[daring birch]

No, never suicide

[high onyx]

yeh ik sucide is never the answer
killing devs and brining new ones is

jk nvm me

[daring birch]

#general if we want to speak; this is for support (:

[high onyx]

thanks for the help

cyu later

[daring birch]

No worries, Cya

[stark inlet]

hey so is there any way i can get my issue resolved?

[daring birch]

It’s a known bug

You can’t fix it

[stark inlet]

so how long can it take for it to be resolved?

[daring birch]

Only the devs can

No eta

[stark inlet]

as in approx

[daring birch]

No eta

[stark inlet]

ooh okay

thanks

[daring birch]

Np

[ashen pagoda]

how i can get my top.gg bot token?

[spiral stump]

ooof its still the same till now

[mortal wing]

webhooks settings when you wanna edit your bot

[ashen pagoda]

here?

[mortal wing]

yea

[ashen pagoda]

I get 404

[mortal wing]

refresh

[daring birch]

It’s a known bug

[mortal wing]

refresh

should work

[ashen pagoda]

oh perfect, working now

thanks

[mortal wing]

np

[ashen pagoda]

On votes, There is a dollar amount, what does it mean?

i can use for?

[mortal wing]

Auctions https://top.gg/advertise

[sudden dune]

how do u view ur profile custom header image

[mortal wing]

what

explain

[mortal wing]

just view your profile ig

[sudden dune]

i wouldnt be here if it did show up

[mortal wing]

cache issues ig

[regal blaze]

https://media.discordapp.net/attachments/264445053596991498/862203786075832330/unknown.png?width=1131&height=636

hey i tried to edit my server on top.gg with my alt which is having normal perms but it can edit my server

[daring birch]

Probably because it’s an alt or you gave it admin perms

It takes time to cache

[viscid shuttle]

Hey, I was wondering if there is a way we can see the queue for the bot review?

[daring birch]

No you can’t

Sorry

The queue has been removed

[compact shoal]

How to add bot in groups?

[viscid shuttle]

Why?

Why did it get removed?

[daring birch]

Check pins

Due to bugs

[viscid shuttle]

Ok

[daring birch]

Go to the bot, and “Transfer to team”

[hollow trellis]

that is a bit weirdly expressed but yeah

[daring birch]

Yea

[sturdy swan]

HOW TO DELETE A BOT??

[daring birch]

You press “Delete Bot”

In your bot

@sturdy swan

[sturdy swan]

ohh aarigato

[daring birch]

np

[viscid shuttle]

How do you know if your bot got approved?

[daring birch]

You’d get a dm from @hidden root

And a ping in #logs

[viscid shuttle]

Ok. Thanks!

[daring birch]

Np

[sturdy swan]

so how i check when my bot will be approved

[viscid shuttle]

Are the bot reviewers doing this 24/7?

[daring birch]

As I said, you’d be notified

[sturdy swan]

alr ty

[daring birch]

Not every minute, but yes they review the queue

[viscid shuttle]

Ok thanks

[daring birch]

np

[glad barn]

um just wanted to ask why is the pin pin bot down?

its been a few days

[daring birch]

Wrong server

this is only for top.gg support

[glad barn]

aah can u provide that bot's discord

[daring birch]

no

I don’t know

[glad barn]

aah ok

[daring birch]

mhm

[vernal sable]

Why can’t I post an announcement? Is there some kind of form that I have to fill out to get access to that function?

[viscid shuttle]

Is there like some type of way you can see on the status of your bot. Like where it's at in verifying?

[daring birch]

What error do you get?

[vernal sable]

I don’t think so, but it usually takes around 4 weeks

[daring birch]

No, the queue has been removed, but it takes around 2 - 4 weeks

[vernal sable]

The page doesn’t exist, same for analytics

[daring birch]

Yea it’s a known bug

(Pins)

[vernal sable]

Damn, could really use that function rn

[daring birch]

Devs trying to fix them dw

[mortal wing]

refresh when you get the not found

[mortal wing]

no

[native coyote]

So earlier I was editing my server on Top.gg's discord server list and I saw an option for a obtainable role when someone voted for the server. I've had some of my friends vote tos ee if it works and none of them obtained the role I selected in 'Role Rewards', anyone know why this is?

[daring birch]

Known bug

[native coyote]

Okay, thanks for the heads up. I've been scratching my head for the better of two to three hours now.

[daring birch]

lol np

[green flame]

Replying to a review dropped the rating to half and my reply didn't go through

https://top.gg/bot/839579942782238800

[mortal wing]

known issue

your reply counted as a review

[green flame]

But now it's 5 again lol

[mortal wing]

cache issues

[green flame]

Which one stays? And so should I avoid replying?

[mortal wing]

yes, you should

big bugs with replying

[green flame]

That sucks, should be fixed soon 😟

[vernal sable]

Great call thank you

[mortal wing]

[cobalt sleet]

The team is starting to fix bot and server pages. Just be patient. It will be a few more weeks.

[green flame]

Should I report to someone to possibly fix it? Or ignore this for now?

[cobalt sleet]

There's no ETA by the way. And no use in reporting it it's already on the Github issues.

[green flame]

The rating on my bot page I meant

[mortal wing]

known issue

[cobalt sleet]

You can delete your review yourself and if that doesn't work just wait for the fix and delete it then

[mortal wing]

So all you can do is wait

[green flame]

Got it, thanks

[mortal wing]

or delete your review

[green flame]

I don't see my reply though 🙈

[cobalt sleet]

Try clearing your browser cache and reloading

[vernal sable]

Just ask your bots users to leave some reviews, most don’t even know that this is possible.

[cobalt sleet]

Careful though. Asking for 5 stars or giving incentives to review is against TOS.

[green flame]

That's alright, I don't necessarily want to hunt for reviews

[vernal sable]

No but you can make an announcement on your server that they can leave their feedback in the review function

[pulsar rock]

does the analytics not show the diff views for each category?

[mortal wing]

?

[pulsar rock]

like it use to show the diff endpoints like how many views on each topic

and urls

like /utility, /moderation

[cobalt sleet]

It's a known issue

[pulsar rock]

also, any idea why all my reviews are 5 star but I have an overall of 4 stars?

[mortal wing]

cache issues, or your reply counted as a review

[pulsar rock]

hmm

so there's like a lower rating review that's not seen?

[mortal wing]

no, possibly caching

but your reply counting as a review takes time to show up

[pulsar rock]

weird its been like this for a while

can you not choose the order of your tags?

it keeps randomly choosign them for me

[daring birch]

You can choose the order

You just write them in order

[modern forum]

Uh guys I added my bot in top.gg and it got invited to a lot of servers but those servers are very sus they have like 3 or 4 users and like 10 bots. How do I prevent it?

[mortal wing]

just make a guildleave command or if the server has less than 15 members guild.leave()

if its djs

#development

[modern forum]

But I don't want it to leave guilds with less than 15 members I want it to be not invited in servers where bots are way more than humans.

[cobalt sleet]

This is like 70% of servers on Discord

Or more...

[lone anvil]

No solution to this other than manually/automatically leaving servers once your bot got invited

[modern forum]

Also I tried evaling a code in which it resulted in leaving all the 250 servers

[modern forum]

Wdym

Due to top.gg it is bieng added to very sus bot farm servers is there a way to prevent it?

[cobalt sleet]

You'll only really start to join big servers as people get to know your bot

[daring birch]

No; not on top.gg’s end

[cobalt sleet]

I'd generally dissuade you from preventing it though because admins of big servers sometimes prefer to test a bot in a testing server first

[daring birch]

You can remove your bots from those servers

[modern forum]

Sorry

[daring birch]

For…?

[modern forum]

For asking these questions

[daring birch]

Not at all!

No worries

[modern forum]

What is I resubmit my bot so it will get o trending page?

[sturdy swan]

thats not allowed

[modern forum]

Oh sorry

[daring birch]

No it won’t get on the trending page when it’s approved; you have to have a large bot to be on there

and you can resubmit your bot

[gentle quest]

A server I'm in doesn't appear while searching for it in the search bar, while there is a direct link for it on top.gg but why doesn't it appear when I search for it, an other server name appears but not the server I'm looking for...

[mortal wing]

read pins

[gentle quest]

okay

[sturdy swan]

yes but if you do it to abuse trending system, thats not allowed

[daring birch]

Yea ofc

[median marlin]

@tribal glenpert

[gentle quest]

Ty, there's a possible solution for bots not showing up but is there any possible solution for servers not showing up?

[daring birch]

No not atm but you can try editing the server

[daring birch]

Yes?

[median marlin]

how to soppert

[daring birch]

You need support?

[gentle quest]

okay ty, sure, I will try that

[daring birch]

State your question

[daring birch]

Np

[median marlin]

can i soppert

@daring birch

[sturdy swan]

what do you mean?

[daring birch]

Don’t troll please

[fringe garden]

how do i check the time left for my bot's approval

[sturdy swan]

you cant

[daring birch]

if you need help; like I said, say

[daring birch]

It takes around 2 - 4 weeks

[fringe garden]

ohk

[daring birch]

That’s about your timeframe

[thorn shore]

Is that a known issue that I can't go on the announcement page on my bot to make a new one ?

[daring birch]

Correct

[thorn shore]

okay... sad

[daring birch]

Mhm

[robust birch]

Hello why can't I modify my bot on the site, it gives me an error please?

[fringe garden]

what error

[robust birch]

500
Something went wrong...

If you believe something should be here, contact us through our discord or at [e-mail].

[fringe garden]

idk then

error code 500 is kinda generic

[robust birch]

okay

[fringe garden]

most of the times, when a website or an API cant identify the problem, it gives error code 500

[robust birch]

okay, thanks

[sturdy swan]

@cobalt sleet bro

[daring birch]

Hello

You need help?

[sturdy swan]

i just saw my dm was closed

yep

[daring birch]

With?

[sturdy swan]

bro i just saw my dm was closed if i have gotten dm from luca how can i see

[daring birch]

You’d be pinged

Don’t worry

[sturdy swan]

ohhhh thanks bro

[daring birch]

Np

[modern forum]

I wont

[regal orchid]

is it possible to put images in Long Description?

[daring birch]

Yes it is

[regal orchid]

I tried doing it the html way but it doesn't seem to work. It says saved but it doesn't look like it actually updates

[daring birch]

Yea, saving is having issues

[regal orchid]

ah.

[daring birch]

Bugs

[regal orchid]

yeah and every time I save my avatar keeps going like the dead logo

[daring birch]

Not your fault, copy your code to a safe space

[regal orchid]

alright

[daring birch]

Try refreshing your data or smth

Usually works

[regal orchid]

yeah

I know

[daring birch]

[regal orchid]

thx tho hope they fix it as my page is kinda ugly

and prob misses out on a lot of new ppl

[daring birch]

Haha yes

[regal orchid]

yeah I never realized that for years

[daring birch]

#general if we want to talk (:

[small mica]

Is replies fixed?

[daring birch]

No

[small mica]

F

[daring birch]

Check pins

[small mica]

Which pins? Because this channel doesn't have any pin mentioning the issue...

[daring birch]

hmm, replies I’m pretty sure are still bugged

[small mica]

F

[daring birch]

mhm

[regal orchid]

how do you accept an inv?

team*

[daring birch]

User profile < teams < invitations

[regal orchid]

I only see create new team, do you have a direct link?

[daring birch]

No, it send the invitation to a user

[regal orchid]

got it

https://top.gg/user/USER_ID_HERE/invitations

[daring birch]

Mhm

[molten forge]

I added the DSL bot to my server but can't see anything in my profile related to adding my server to top.gg

[lethal flax]

Hello,
for some reason a member of my server is being shown as a creator, can I get help please?

[daring birch]

Did you add them as a creator?

[lethal flax]

um nope I didn't

[daring birch]

Yes I think too

Visual bug I’m pretty sure

[lethal flax]

do other ppl also see them? or only me?

[daring birch]

Not sure

[lethal flax]

oh ok

[daring birch]

yea

[lethal flax]

so as long as I didn't add them as a creator, they have no control right?

[daring birch]

yes

[lethal flax]

ouh tysm, I'm relieved now xD

[daring birch]

np

[lethal flax]

@daring birch also I'm able to click on their name & go to their profile, you sure it's a visual bug?

[daring birch]

Pretty sure, they don’t have any power don’t worry

I also have that bug

[lethal flax]

ohh alright tnxx again!

[daring birch]

Np

[molten forge]

?

[daring birch]

Try refreshing

[regal orchid]

what are Vote Credits? i cant find any info about it

[mortal wing]

used for auctions https://top.gg/advertise

[daring birch]

For first 100 votes, $15

Used for auctions ^^

[tidal drift]

i think so we can

[molten forge]

It shows up where connection and teams are right?

[daring birch]

No

User profile

Then you’ll see it

[molten forge]

Ya I mean in user profile there is connections and teams and it also says "you don't have any projects"

[daring birch]

Noo

[molten forge]

?

[molten forge]

Is it cause am on mobile?

[daring birch]

Maybe; try on PC or SMTH

[molten forge]

No PC

[daring birch]

hmm

[molten forge]

The bot only needs the two perms right?

[daring birch]

Nah it’s not our fault

It’s your fault

the bot

It shows no projects for me too

[molten forge]

?so

[molten forge]

In mobile?

[daring birch]

Nah

Try re-inviting @small lantern

[lethal flax]

am I allowed to send links here? could you check & lmk?

[daring birch]

Yea your fine

[molten forge]

Okay

[tidal drift]

ask mod or tell the name of bot

[lethal flax]

okke, yeah I'll ask & it's a server*

[tidal drift]

ok then tell name of server

[lethal flax]

one more issue is there, it's not showing up on search results even if I copy paste the exact name 😖

[daring birch]

Known issue

[lethal flax]

: O that's why less ppl were joining the last month xD, I was kinda confused why

[molten forge]

Same issue.
Also when I click the "Your Profile" hyperlink in the Add server page it's giving an error

There's no need to activate the bot or anything right?

Like a command

[daring birch]

What error?

[daring birch]

Known issue

(‘

[molten forge]

Is it related to my issue?

[fair nexus]

am I the only one experiencing this when trying to check bot analytics, webhooks, announcements?

[daring birch]

Nah, it’s a bug

[pliant mauve]

Try to refresh the page

[fair nexus]

oh yeah

thanks

[mortal wing]

refresh when you get the error

oh someone already said

[fair nexus]

got it, thanks 👍

[azure bane]

can anyone tell me how in how many days the bot gets approved

[mortal wing]

2 + weeks, read pins

[winter quartz]

who can tell me how to authorize apps in discord?

[mortal wing]

this is top.gg support

[surreal swift]

the suggestion shows .mp4 but only PNG and JPEG are supported hehe just a suggestion

[daring birch]

You can give feedback in https://github.com/top-gg/issues

[lucid blade]

can someone explain about this?

[daring birch]

Auctions

They are used for auctions

[lucid blade]

how it work

[mortal wing]

Vote Credits are used for https://top.gg/advertise which are auctions

[daring birch]

^^

[mortal wing]

basically you bid on a specific tag

if you win the bid

your bot will be the first result on the tag

for the amount of time

they are not real money

[lucid blade]

interesting, lemme check

bid with what then?

[quasi quail]

clicking the server name in the server edit menu redirects to /bot/<server id> instead of /servers/<server id> and results in an error page

[daring birch]

Your credits

[lucid blade]

it said minimum bid $25

[daring birch]

Known bug

[lucid blade]

how to get credits?

[quasi quail]

ah nevermind then

and btw

how do I know how much credits I hold?

[daring birch]

When your server reaches 100 votes, you gain $15

Then $1 per 1000 votes after

[daring birch]

It shows

[quasi quail]

ooh

[lucid blade]

woah 1000/$1 thats a lot

isnt vote reset each month?

[daring birch]

Correct

[regal orchid]

I just never claimed it haha, how long has it been out for?

[lucid blade]

so if its not reach 100 or 1000 after the month end, it will get resetted and we lost progress?

[daring birch]

Correct

[daring birch]

A long time

[lucid blade]

okay thanks

[daring birch]

Np

[rain rampart]

hello

[raw drum]

-upto

[sullen crest]

How will you know when your bot gets approved?

[daring birch]

You will be pinged and Dm’ed by @hidden root

[daring birch]

Hello, need help?

[rain rampart]

who will approve my bot?

[daring birch]

A bot reviewer

[rain rampart]

Ok

[sullen crest]

thanks

[daring birch]

np

[rugged wind]

how can i find out my dbl bot token

[daring birch]

#topgg-api

[quasi quail]

Trying to reply to a review on my bot's page results in creating a new review using my name instead

[daring birch]

Wdym?

Can I have a ss please

[quasi quail]

clicked on reply

and entered a reply

but it was taken as an additional 0 star review

[daring birch]

Oh maybe you clicked wrong#

[quasi quail]

I thought bot owners cant review their own bots tho?

[daring birch]

They can’t

Correct

[quasi quail]

So its a bug right?

[mortal wing]

Yes, known issue

[quasi quail]

Since I'm the sole owner of that bot

makes sense

yep verified it

tried again and got the same result

[daring birch]

[quasi quail]

the worst part is that my bot is now stuck with one 0 star review and I can't delete it either

[daring birch]

It will be patched; dw

[quasi quail]

aye

thanks

[mortal wing]

you can

just keep on clicking delete

then wait, due to caching

[quasi quail]

ahh

I waited for that pink loading bar to finish loading

and tried refreshing a dozen times after that lol

I'll just wait ig

thanks for the support

[daring birch]

np

[mortal wing]

np

[quasi quail]

update: the 0 star faded like you said

only the review comment is not fading

[mortal wing]

it takes time

give it like 20 minutes

[quasi quail]

okay

cya then

thanks again

[mortal wing]

cya

np

Glad I could help

[jolly nimbus]

I wonder how to get the BOT DEVELOPER role.

[daring birch]

Get an approved bot

On the site

[mortal wing]

get your bot on top.gg

[jolly nimbus]

i uploaded it, waiting for it to get approved. Ty

[lucid grotto]

What is the approximate time for a bot approval? - And do I get DMed if it is denied?

[mortal wing]

Approximate time is 2 - 4 weeks

and you get dmed for both ways

[lucid grotto]

ty

[sturdy swan]

hey, I have 59 votes on the bot atm but if I scroll down on any tag it doesnt show, even bots with less votes than mine come up, any reason why?

[mortal wing]

Known issue, readp ins

[sturdy swan]

oops, my bad

[warped locust]

how fast will my bot be confirmed ?

[mortal wing]

2 - 4 weeks

[warped locust]

thx

[blazing goblet]

when i go on the announcements page on my bot's page it brings up this

[mortal wing]

Known Issue, though you could refresh when you get the Not Found

[blazing goblet]

Oh yeah thanks

[sturdy swan]

xig Is way too poggers

how do i make him more poggers

@long ferry

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[long ferry]

smh

[sturdy swan]

yes

[polar kiln]

500 error while trying to edit my bot is still present -_-

[long ferry]

hasn't been fixed yet, there's still no eta

[polar kiln]

I know, I'm just wondering because Xetera said she'll take a look at it on monday, its wednesday.

And I'm really bothered by the typos in my bot's description, makes it look messy

[versed walrus]

did my bot make it?

[mortal wing]

wdym?

[versed walrus]

like did they accept my bot into top.gg website

[mortal wing]

No

[versed walrus]

😦

[long ferry]

-upto

[mortal wing]

You're still in the queue

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[chrome hatch]

hey i found a discord scammer on this server, his username is Balbal#2818

he done basic steam account scam

or tried atleast

[sturdy swan]

any proofs?

[inner swallow]

Hey i'm trying to add my server on the list but i can't see it.

[sturdy swan]

Go to https://top.gg/servers and click "Add Your Server" in the menubar.

[inner swallow]

i did that

and i still can't see it on the list

[warped locust]

dis you submited ?

[inner swallow]

yes.

it is there in my profile

[sturdy swan]

How long does it take to approve the bot ?

just wondering, I’m new btw

[hushed obsidian]

Depends if they approve it

Otherwise your bot will be removed from your top.gg profile

[inner swallow]

do they need to approve of servers too?

[sturdy swan]

2+ weeks is the wait time

[sturdy swan]

No servers will be added to the site instantly

[inner swallow]

oh ok. still can't see mine although?

[sturdy swan]

Known issue

[inner swallow]

sorry, i'm fairly new at this so i'm just waiting for someone to say have you done this and i haven't.

[mortal wing]

Known Issue

[inner swallow]

oh so there is a bug with it then.

[mortal wing]

yes

[inner swallow]

oh ok.

[long ferry]

read pins

[inner swallow]

where is pins?

[long ferry]

Pinned messages

[inner swallow]

oh my bad

[woven thunder]

hi. i just changed my bot's name and pfp, how could i do the same for top.gg? it still shows the old name and pfp?

[zinc oracle]

click "refresh data" on your bots page.

[woven thunder]

oh yea that worked. thanks

[rotund willow]

how long does it take for my discord bot to be verified?

[pliant mauve]

a month

[grand ravine]

around 2 weeks atm

[pliant mauve]

I think he asked for discord verification. If so, its about a month. 2 weeks+ on topgg

[rare pollen]

-_-

he is an alt

@sturdy swan

[sturdy swan]

don’t ping them

[rare pollen]

he is arld dming me in my alt

xd

i was checking some stuff with ma bot

[sturdy swan]

Can someone help me create description for my bot cause I can’t understand how to do it

[zinc oracle]

its just a description of your bot.
like what it does, commands, etc.

[sturdy swan]

Yes ik I mean like this thing @zinc oracle

[rare pollen]

come to ur alt

[mortal wing]

Yea that’s your bots description

[rare pollen]

stop acting dawg

[sturdy swan]

Idk how to do it if I just paste text it doesn’t work

[rare pollen]

u sent me this

[zinc oracle]

it needs to be at least 300 characters of description.

[sturdy swan]

It is

[zinc oracle]

then whats not working?

[rare pollen]

@sturdy swanwhy the F u using discord spammers to spam vote on my DMs?

[sturdy swan]

1 sec

[long ferry]

can we stop naming and shaming, thanks

if you wish to bring drama onto this user, continue in dms

this is not the server for that, thank you

still applies to what I said

best option

[rare pollen]

ne tesadüf

[long ferry]

both drop it, thank you

[rare pollen]

türkiye'de yaşıyorum

[cyan palm]

Hope size konuşmayı DM'e taşımanızı söyledi

[rare pollen]

o zaman durdur

[cyan palm]

Engelleyebilirsin

[rare pollen]

yozlaşmış insanlar

[near burrow]

Hi

I am a noob at using bots, like Sx4

im just wondering how to ban a specific word

[zinc oracle]

-wrongserver

[wild stone]

@near burrow

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[mortal wing]

This is top.gg support

[near burrow]

bruh the link brought me here

[mortal wing]

You clicked on the navbar

[near burrow]

ohh

lmao im dumb

[sturdy swan]

How can I see who voted for my bot and put it in a channel?

[magic temple]

hello why pls

[long ferry]

known issue

[magic temple]

hum

and why ?

[mortal wing]

because its an issue

[vagrant pilot]

is there a mod I can DM here?

There's someone in this server dming people asking for help with a js bot and he says he'll pay $100 and links an exe

made in Python

[mortal wing]

Just send it here

with an ID

[vagrant pilot]

852976666836992041

Lemme get rest

I can't send the exe linkl

for obvious reasons

He was dming my friend

[autumn heron]

Hey

[mortal wing]

A mod will get to you shortly @vagrant pilot

[vagrant pilot]

I can give the mod a link if they really wanna check it out

[zinc oracle]

your friend really should be the one reporting it.

[vagrant pilot]

Well it's here now xd

[zinc oracle]

theres nothing i can really do with this though 👀

[vagrant pilot]

¯_(ツ)_/¯

I guess he can just dm other people in here

or whatever

[zinc oracle]

i can stick it in mod chat, but its not really a report if you are not the one who got the dm.

[indigo osprey]

why is my bot not showing a pfp anymore?

[zinc oracle]

click "Refresh data" on your bots page.

[indigo osprey]

oh

woops

[delicate flax]

same

[zinc oracle]

screenshots please

[sturdy swan]

not virus

[vagrant pilot]

You are speaking out of ur arse

[sturdy swan]

just looking for someone who can help my bot

[indigo osprey]

what language is it?

[zinc oracle]

already banned

ty @delicate flax

[delicate flax]

np

[subtle nest]

<@&304313580025544704> How do I tie top.gg into my bot so voting can unlock things? I've seen other bots do it, thanks

[mortal wing]

why did you just ping mods

[lone anvil]

-atmods

[wild stone]

@subtle nest

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[subtle nest]

oh sorry

[mortal wing]

https://docs.top.gg

[subtle nest]

ah ok, thanks

[delicate dawn]

How can I recover my bot on discord bot list if I have changed my account?

[subtle nest]

do you have access to your old account?

[delicate dawn]

No it was deleted by me in the past

[subtle nest]

not sure then

[delicate dawn]

So how can I delete them to discord bot list ?

[subtle nest]

idk

[delicate dawn]

Okay I wait for a moderator

[subtle nest]

maybe drop an email to [e-mail]

[mortal wing]

DM a moderator

[delicate dawn]

With a ticket ? or directly in the dm

[subtle nest]

dm

[delicate dawn]

Okay

[subtle nest]

How long does it usually take to get approved on top.gg?

[zinc oracle]

-upto

[wild stone]

@subtle nest

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[bleak juniper]

Hi, I have a problem logging in to my account on Discord, I created an account and I got it wrong, how can I solve it?

[sturdy swan]

not top.gg issue

[subtle nest]

contact discord themselves

[bleak juniper]

Oh sorry (:

[wet stump]

Hi, about two weeks ago I uploaded my bot to the site and I'm still waiting for it to be approved, does anyone know how long I have to wait for it to be approved?

[mortal wing]

Estimate is 2 weeks

could take 3

or longer

[wet stump]

Ok thanks

[sturdy swan]

Hi, how do I know when my bot will be verified in top.gg?

[zinc oracle]

-upto

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

Hey!
I was editting webhook and webhook authentication
I saved, it showed success
but when i clicked on Send Test, it showed something went wrong
Any problem?

[modern forum]

Hey so i searched in the top.gg bots section this - Je.

And many bots came with name starting with Je and the second bot on the lidt was with 20 votes whereas my bot name is Jelly with 37 votes still it did not appear in the search list. Why so?

@long ferry i have some hope from you plz

[long ferry]

-pins

[wild stone]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[modern forum]

My ans is not in pins its a bot not servers

@long ferry ^^

[long ferry]

Fully read the pins

[cerulean mural]

Péeles elfogani en bot mer balhet csinalni

[modern forum]

@long ferry which no. Pin??

[proper crystal]

Heló evriváni

[long ferry]

Site issues

[proper crystal]

Azonal elfogadni máj frend bot me szetveretni titeket cigány barátokal

Befosni ti?

[modern forum]

@long ferry but it comes in the lidt if i type jell or jel or jelly but not je rather than other less voted bots come

[proper crystal]

Köszönni én figyelem

[plush moat]

Hey I have a question

is it allowed to encourage your server members to vote on different servers? Like posting the vote link in your own server.

[mint turtle]

how do i fix this

[mortal wing]

Read.

It says some servers and bots may not show up

[mortal wing]

Can’t atm

[mint turtle]

so how do i publish it

so ppl can vote

[fossil epoch]

More or less how long does it take to approve or reject a bot?

[grand ravine]

around 2 weeks

[fossil epoch]

Oh, Thanks bro

[tired dirge]

sorry when are you planning to test my bot

[grand ravine]

read 2 messages above

[patent nest]

Hey, i want to make an annoucement for my Bot on top.gg but its not working.

[coral dawn]

in discordbotlist.com i keep getting 422s <ClientResponse(https://discordbotlist.com/api/bots/802585482625941514/stats?guilds=5&users=665) [422 Unprocessable Entity]>

[long ferry]

We are not discordbotlist.com

this is top.gg

[coral dawn]

the vanity is dbl

lol

[long ferry]

top.gg is not discordbotlist

[coral dawn]

lol

[haughty parrot]

How long does it normally take for a bot to be approved?

[zinc oracle]

-upto

[wild stone]

@haughty parrot

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[haughty parrot]

thanks

[sturdy swan]

-help

how to get your bot verified on discord

[zinc oracle]

-notdiscord

oop

[wild stone]

@sturdy swan

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord

[sturdy swan]

oh

[lucid blade]

question what else the benefit of vote beside credits

[white sonnet]

Hello, I was trying to upload my server to the platform and it won't let me, I get this

[zinc oracle]

getting higher listings in search.

[zinc oracle]

nextjs isnt top.gg 👀

[white sonnet]

?????

[white sonnet]

this was on top.gg

[zinc oracle]

👀 ive never seen any of top.gg redirect to nextjs on an error.

searching all of support ive never seen anyone have this issue before. are you sure you were on top.gg?

[lucid blade]

okay thx

[sturdy swan]

talves cambieas te de pestaña y no te diste cuenta?

Maybe you change your eyelash and you didn't realize it?

[white sonnet]

Yes, If you want, I can record a clip and I'll pass it on to you.

[zinc oracle]

yeah, please.

[white sonnet]

ohh, excuse me, I didn't redirect, I don't know how I got there.

A question, if it appears there does it mean that it is already published?

[zinc oracle]

yeah it should be published. however search is currently kind of bugged.

[white sonnet]

Aaa ok I understand, thank you very much and sorry for the inconvenience

[ebon sinew]

Is there a way to see where my bot is in the queue?

[long ferry]

no

[sturdy swan]

like it?

[shadow plaza]

If my bot is in over 100 servers and not verified will it be accepted?At the moment I can't verify it because the applications are closed..

[long ferry]

if we're unable to invite it, it will be declined

[shadow plaza]

oh ok its fine

[sturdy swan]

when will my bot be verified

[daring birch]

In 2 - 4 weeks of you submitting it

[sturdy swan]

ok

[daring birch]

mhm

[sturdy swan]

Is it true that you can use more then 3 tags on your server now?

[daring birch]

yes, you can make them custom tags

[sturdy swan]

Up to how much?

[daring birch]

Not sure

[long ferry]

there's no up to, refer to pins

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

wym?

[long ferry]

it at least takes 2 weeks at the moment

[sturdy swan]

what you on abt lmao

[daring birch]

You replied to the wrong person

Hope was talking too Cdai

About the queue times

[sturdy swan]

Yeah I already thought lolz

[daring birch]

Lol dw

[gleaming kayak]

hi

[daring birch]

Hello, do you need help?

[gleaming kayak]

yeah sorry if this is a dumb question but when you vote for servers

what exactly does it do

[daring birch]

Well, if the server has vote rewards, you get a role

[lucid briar]

and for the server it will be ranked higher in the list of results when searched for

[gleaming kayak]

what about the credits

[lucid briar]

-credits

[daring birch]

Every 100 votes, you get $15

[wild stone]

@gleaming kayak

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[wet pivot]

I added both bots in Discord, the server numbers are showing upside down, what should I do? own my account: @gritty sand

[daring birch]

?

[lucid briar]

a screenshot might be helpful

[wet pivot]

real 52

[daring birch]

Refresh data

Caching

[lucid briar]

not sure if refreshing data will actually make a difference here (fairly certain that is for fetching data from discord, such as the bot name etc.)

i think it might be an issue with how the server count is being posted

[wet pivot]

where?

[lucid briar]

you should probs double check that youre posting your server count correctly, and ask in #topgg-api if you are unsure

[wet pivot]

ok but on my 2nd bot it is showing 50 instead of 150, I wonder if 2 of them got mixed up?

[lucid briar]

if theyre swapped, then i would say you've found your issue

check the top.gg api tokens are correct

[tawdry vault]

Hey there!

I am planning to add a vote page to my website however I was wondering if I could get permission to use the top.gg logo in my webpage?

I do apologise if this is a silly question, I just don't want to run into any legal issues haha.

Thanks in advanced!

[wet pivot]

I hope this problem will be fixed soon, thanks for your replies

[daring birch]

Np

[lucid briar]

i dont think we'd have an issue with this, but the person to ask about that is veld

[tawdry vault]

Ah, alright. Thank you! What's the best way to contact Veld? Should I just send him a DM?

[lucid briar]

yeah try dm'ing him

[tawdry vault]

Alright, thank you so much for your help! 🙂 Hope you have a great day

[lucid briar]

make sure to ask your question like you did here, dont just say "hi"

[tawdry vault]

Yeah haha, I can understand the frustration there. Thank you!

[shadow plaza]

i have a weird question..if I have this image in the help command,its a problem?:}

[flat robin]

lol

[lucid briar]

uhh thats fine

check #rules-and-info

[shadow plaza]

okk thx:}

[gleaming kayak]

how long does it take for servers to show up

mine won't show up when i search it

[lucid briar]

yeah that seems to be a fairly frequent issue, try editing the server and see if that changes anything

otherwise you'll just have to wait until it is fixed

could just be caching (if it is, it'll likely show up in the next few hours at most im guessing)

never, but this is #support

[sturdy swan]

welp

why is it top channel

[flat robin]

xD

[lucid briar]

is that what i think it is

[shadow plaza]

....yea

[lucid briar]

yeah dont send that here and no, unless it is restricted to nsfw channels

[daring birch]

Not support related; it just is.

[shadow plaza]

oh ok...and sorry

so I have to change the emoji

[lucid briar]

to something which is not nsfw, or just limit any commands that return that emoji to nsfw channels

[livid pagoda]

Hi, I'm new here I'm posting my first bot, would you like to know how I will know if I've been approved or denied? and on this channel?

[daring birch]

@hidden root would DM you

And you’d get pinged here with the outcome

[livid pagoda]

OK thank you very much

[daring birch]

Np

[iron steppe]

any way to remove myself as a creator from a server on the server list? i was added as a creator on a server that i am not creator on and do not want that to show up on my profile page on top.gg, so is there any way i can remove myself, or someone else can?

[daring birch]

They can remove you as a creator

[iron steppe]

i asked the owner and he said he was too lazy

[lucid briar]

fairly sure they can't actually, the field to remove other creators was removed (since teams were added)

[iron steppe]

and yeah when i looked at my own server i saw taht there was not even an edit button on the page for me

so im not sure if he can remove me

[daring birch]

Oh, that’s a bug

I’m pretty sure

[iron steppe]

ah, do you know if leaving the server would work?

[lucid briar]

it's intended that that field doesn't show up, but i don't think it's intended that people can't remove people at all now

[lucid briar]

no clue, try it and see i guess

[iron steppe]

alright, just left lol

i'll check back later since its probably cached or something (i have no idea how this works lol)

[sharp kettle]

can top.gg give custom URL’s to server invites?

[lucid briar]

like discord.gg/dbl ?

that is a discord vanity url, theyre unlocked by having a boosted server (and no it has nothing to do with us)

[sharp kettle]

oh i thought maybe because there’s top.gg url’s to invite bots and servers you could change it

[lucid briar]

the top.gg/bot/BOTID/invite only redirects to the discord invite

-support

[wild stone]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

.... ik that

i was just showing the doge with a coding background

[lucid briar]

purposely neglecting our lovely channel structure is a bad idea...

now move to #general before you get yourself into trouble

[sturdy swan]

OOPS

[shadow plaza]

so if my bot require admin perms at invite will be declined?

[daring birch]

No, in your invite you can have admin perms

But if it requires admin perms to function; it will be declined

[shadow plaza]

oh ok thx

[daring birch]

Np

[shadow plaza]

and if I have my instagram and support server on help command its a problem?

[lucid briar]

read #rules-and-info

the fact that there is a list of everything we decline for there really could not make it any easier for you

[daring birch]

That’s a mod command

[sullen crest]

My bot got approved!

Thanks guys!

[daring birch]

Congrats

[cosmic frigate]

boa noite alguem pode me ajudar

[frigid ember]

So upon the bot joining, i create an invite but i cant join unless i request to. I also let the user know about it before they invite it, is this ok?

[daring birch]

That should be fine

As long as they know about it

[frigid ember]

Whats good about it is its encrypted with a random key in a file i dont own, so i cant see it unless i REALLY ask

[daring birch]

Ok

[frigid ember]

So im hoping if they invite it to a test server they just dont see my bot making an invite in the audit log and insta ban me.

[spice hare]

Can someone help me? Cause i think i found a lil bug on top.gg

[daring birch]

What bug?

[spice hare]

if a developer replies on another user's review, it counts the answer as a 0 star review

[daring birch]

Yea known bug

patience

[spice hare]

Lol

[grand thicket]

can you see how many bots are in the queue for analysis?

[daring birch]

No you can’t

[daring birch]

This is for top.gg support, but feel free to DM a moderator

With proof

If they are dm advertising

[daring birch]

you need proof

[round monolith]

the give role when vote thing doesnt work

[daring birch]

Known bug

[grand ravine]

Tbf, Honda is a known issue around here

[daring birch]

Yea but you need proof that’s it’s one of the bots

It might be a user impersonating, who knows

[grand ravine]

Yeah, there's that

[night narwhal]

how long does it take for my bot to be verified on top.gg?

[grand ravine]

Around 2 weeks

[daring birch]

2 - 4 weeks of you submitting it

[sudden dune]

where do i type my css code to customise my bot page?

[daring birch]

In the long description

[sudden dune]

do i just type .class name {...}?

[daring birch]

#development

If you want to ask questions about the css code ^^

[frigid ember]

How do i get a top.gg API key?

[daring birch]

On the webhooks tab in the edit section click "Show token"

Link here ^^

[frigid ember]

i dont have that

[frigid ember]

That link is invalid apparently once i put in my ID

[daring birch]

You put your bot ID in the /ID/ part

[frigid ember]

does my bot need to be verified

[daring birch]

I’m pretty sure it does

[frigid ember]

RIP

[daring birch]

Verified on top.gg

You can try

Not sure

[frigid ember]

I did, i think i have to wait

Well, i can implement the api at least

[tulip grove]

Is there a way to remove an owner off of a bot page?

[hollow ivy]

is there an issue with review counts not updating/reviews not posting properly?

[viscid shuttle]

Like what do you mean?

[hollow ivy]

i have 2 reviews on my bot, but it says only one. and then when my friend goes to the site it says 3 but only shows 2

[viscid shuttle]

That's a known glitch.

[hollow ivy]

so a fix is in progress or does it fix itself after x reviews or?

[viscid shuttle]

it mean they are fixing it, but they are the the bot queue. It will take a while.

[hollow ivy]

hmmm alright. thanks

[viscid shuttle]

np

[daring birch]

You can transfer ownership

[cunning haven]

How do I change the destination of poll

[zinc oracle]

-wrongserver

[wild stone]

@cunning haven

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[cunning haven]

OK thank yiu

You

[tulip grove]

I'm the main owner of the bot. The other guy was the co-owner. I tried that and it didn't seem like it did anything.

[daring birch]

If your the owner, you just remove their ID

From the “bot owners”

[tulip grove]

I don't see the option for it

[sudden dune]

is there something wrong with the website?

i was messing with the css and that showed up

[daring birch]

Refresh, caching probably

[sudden dune]

it also used my old long description

[zinc oracle]

caching takes awhile for things to update fully.

control + f5 can help with this some.

[sudden dune]

aight

i thought refresh data would fix everything

[zinc oracle]

refresh data is mostly fetching stuff from discord, doesnt help with browser/cloudflare cache

[alpine folio]

Hey if someone has a open source bot commands and I use it for my newer bot is that allowed if they allow ppl to clon or is it a bad thing cuz just wonder 🤔

[zinc oracle]

bot clones are against our rules.

#rules-and-info

[alpine folio]

Oh ok good to know

Ty sir

I read it but must of read it fast

[solid grotto]

Would that eliminate my bot?

I would assume so but I'll wait and see

[zinc oracle]

would what?

[sudden dune]

how do i access the webhooks on my bot?

[solid grotto]

Like eliminate it from neing on the website.

[sudden dune]

when i click on webhook it gives me a 404

[zinc oracle]

webhooks page is kinda broken right now. if you refresh again it might work.
or disabling beta at the bottom of any other page then visiting it.

[zinc oracle]

anything breaking #rules-and-info will get your bot declined.

[solid grotto]

aight

[sudden dune]

beta?

u mean the new design?

[zinc oracle]

dang is beta not disable-able anymore?

[daring birch]

Yea I think so

[sudden dune]

to post bot stats i need a token right

[daring birch]

Yes api token

[sudden dune]

and to get the token i would need to access the webhooks?

[daring birch]

yes

[sudden dune]

so i cant post stats