#support

1 messages · Page 453 of 1

long ferry
#

read pins

rotund siren
#

Yeah, exactly

long ferry
#

ask in vote tracker's support

rotund siren
#

Oh damn

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I'm so sorry!

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Thanks a ton!

sturdy swan
#

When will my bot be approved?

light scroll
#

Check the pins :D

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4 or more weeks ;)

sturdy swan
#

Ok

nimble fog
lunar anchor
#

My bot got approved now on the website it says waiting approval? Thonk

nimble fog
#

Okay its not approved

lunar anchor
#

The question wasn't to you 😂

mortal wing
nimble fog
lunar anchor
#

Nevermind it says it is Thonk

mortal wing
#

problems

#

wait a few minutes

lunar anchor
#

I refreshed and it was sweet

soft tinsel
#

Hi. I have given @small lantern the Create invite permission but the website is saying Failed to create a new invite. Please try again or contact website administrators.

zinc oracle
soft tinsel
#

Okay, seems a bit redundant to have the option to cretae a invite using the bot if it won't work but whatever I guess

mortal wing
#

it will get fixed

strange crystal
#

Do you guys know an API list that contains the most of WebAPI's?

strange crystal
#

Moved.

sturdy swan
#

I have a question is there away to speed up bot review?

mortal wing
#

just be patient

sturdy swan
#

What is the chance of it getting approved

mortal wing
#

i think its 27% chance

sturdy swan
#

Nothing will speed it up

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It'll get approved if you follow top.gg rules

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Ok

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We don't just roll a dice and press approve nom_nom_nom_nom_nom_nom_nom_nom_

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May you send me the top.gg rules

mortal wing
#

i thought this is waht they mneant

sturdy swan
#

Ah

cerulean carbon
#

I can't see the current queue for my bot

sturdy swan
#

That doesn’t work from what I’m

#

Ik*

cerulean carbon
#

Hehe

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Some months ago it was working

sturdy swan
cerulean carbon
#

Idk why this happened

sturdy swan
#

Just be patient

cerulean carbon
sturdy swan
cerulean carbon
cerulean carbon
frank harbor
#

how can i contact reviewer of top.gg which reviews bot

sturdy swan
knotty hatch
knotty hatch
#

Feel free to contact the reviewer through DM.

frank harbor
#

but his dm are closed

inland linden
frank harbor
#

as he denied my bot coz my bot requires more permissions then requires i fixed that how should i apologise for that?

knotty hatch
knotty hatch
frank harbor
#

yea i put on anyone can dm me and only server members can add me as friend

knotty hatch
#

Anyway. The BR you are trying to contact has his DMs open, so you should be able to contact him unless something is wrong in your own privacy settings.

pulsar geyser
#

last veldt
#

how long have i been waiting on my bot @long ferry

long ferry
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check for your bot id in #logs

last veldt
#

ok

amber linden
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@long ferry sorry for disturbing what's my bot number to be checked for approval

long ferry
#

you can't get your queue position

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-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

amber linden
#

@long ferry how.much time it take by the way minimum ???

zinc oracle
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read the message from luca

amber linden
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I saw so it may take less time or more uff ok

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😫

toxic yacht
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Shiii, been waiting for some time now for verify

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Like a month now

last veldt
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ive waited 5 weeks from adding my bots to the site? do you know why my bots haven't been reviewed?

amber linden
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@last veldt may take more time

last veldt
#

oh

zinc oracle
last veldt
#

how, the logs shows my bots are 326 pages down from the end.

zinc oracle
#

search function

sturdy swan
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slonk sus

last veldt
#

ive added my bots on april 15th

zinc oracle
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whats the id?

last veldt
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im looking

zinc oracle
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i see a few of your bots got declined, you deleted a few, which reset the queue position

sturdy swan
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ExcusemeWtf where the docs of topggapi

zinc oracle
sturdy swan
#

okeh thanks

last veldt
sturdy swan
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pony?

last veldt
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See they are still there

zinc oracle
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👀

zinc oracle
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not 5 weeks ago

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any you did, you deleted, or they got declined then resubmitted today.

sturdy swan
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umm..how long does it take to get approval?

zinc oracle
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4+ weeks

sturdy swan
modest plover
#

what is the api used for ?

plush vigil
modest plover
plush vigil
#

its used for showing server count on bots page

zinc oracle
#

it has quite a few features.

modest plover
zinc oracle
plush vigil
zinc oracle
#

i dont have a lib

plush vigil
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i mean your bots lib

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on its page

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with it

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or not

sturdy swan
#

What dimenssion for the "Custom Bot Card Background" ? Pls

zinc oracle
plush vigil
#

o

meager nacelle
#

hi ! i have a trouble with my bot on the website, i change few days ago the pfp of my bot and the picture is not updated :/

zinc oracle
sturdy swan
#

What dimenssion for the "Custom Bot Card Background" ? Please

sturdy swan
#

in pixel ?

zinc oracle
#

there is no pixel size

zinc oracle
#

it depends on the monitor viewing

sturdy swan
#

...

modest plover
#

why i can't upload my file in imgur ?, it's a png, it's giving me an file type invalid error

meager nacelle
modest plover
hollow elm
#

hi support, When my bot accepted in top.gg ?
My Bot ID : 820919964600893462

zinc oracle
icy vine
#

😮

plush vigil
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lol

open maple
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how do i make the webhooks work for /servers

knotty hatch
#

@open maple What do you mean exactly?

sturdy swan
#

how do I delete reviews?

plush vigil
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u cant

sturdy swan
#

A few members have accidentally rated the server 0 stars and whenever I push delete they don't go away

zinc oracle
#

only top.gg staff can delete reviews

sturdy swan
#

is it possible for me to be able to contact top.gg staff to delete them for me?

zinc oracle
#

thats what the report/flag button is for.

sturdy swan
#

ah oke

zinc oracle
#

-guidelines

wild stoneBOT
zinc oracle
#

^ review guidelines so you know what will be removed

last wave
#

Hello, May i use this bot on my Discord Server and does it have a way to auto assign roles? i cant find to much info on what it actually can do for my server Think im looking in all the wrong places x.x help plz c:

last wave
#

PrideBot

zinc oracle
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ah, your in the wrong server

last wave
#

x.x

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XD

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

last wave
#

x.x invalid invite D:

zinc oracle
#

ah, then theres nothing we can do

last wave
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ok Excuse my trouble :c

sturdy swan
#

I still see a fake one star review from this person on my bot's page, why hasn't it been removed?

hidden pecan
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out of the question can i ask if i follow any channel announcements on my server will they know. the actual server owner

junior steppe
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why can't I delete my server from top.gg?

long ferry
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kick dsl

junior steppe
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okay man thx

hidden pecan
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hey hope

junior steppe
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but I can't delete reviews

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I mean why can't I

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?

long ferry
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because you're not supposed to be able

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and could you possibly change your avatar? It is a bit nsfw

sturdy swan
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I'm so annoyed

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my server isn't searchable even though it's been up on the website for like a week

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like it's called Anime Discord Emotes and has anime discord emotes in the description but it doesn't come up in the search results for that term or any other term whatsoever

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anime discord emotes term sorted by members, why isn't it here???

long ferry
#

read pins

junior steppe
long ferry
#

because you're not supposed to be able to delete reviews as the owner as that could be abused

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also

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and could you possibly change your avatar? It is a bit nsfw

junior steppe
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It's my photoshopped friend

sick haven
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a image being photoshopped doesn't make it safe for work, friend.

sturdy swan
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-vote

teal needle
#

I added my own bot a long time ago but still not approved or rejected?

long ferry
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5 days ago

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-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

serene shard
#

How long do I have to wait for my bot to approve?

long ferry
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see above

serene shard
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Оk

sturdy swan
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I would like to say a thank you to the mods for approving our bot and giving us a chance! HeartRainbow

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@vagrant wigeon perdona

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pode,os hablar por dm?

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es que no me deja

vagrant wigeon
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You can dm me

sturdy swan
#

When will role rewards be fixed

light scroll
#

Not sure, there isn't an ETA for them

sturdy swan
#

its been like a month :/

sturdy swan
#

he won't let me talk to you on dm

long ferry
#

enable your dms then

terse garnet
#

uh

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can one make a discord.Embed title not bold?

limpid fractal
#

no

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title is always bold

humble eagle
#

can you use markdown in title

limpid fractal
#

why markdown in a fucking discord embed

terse garnet
sterile path
#

Hi

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I cant invite ticket bot to my server

zinc oracle
wild stoneBOT
#

@sterile path

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sterile path
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Oh

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Sorry

stuck thorn
#

Hi everyone, i got TempChannels in a Discord Server, but the bot doesn't work, it didn't take any comands and the temp channels created doesn't work, the bot is down?

sullen orchid
humble eagle
sullen orchid
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um

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yeah

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the webhook dashboard

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for voting

humble eagle
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Bot page --> Edit

sullen orchid
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oop ty

eternal cliff
#

how can i make my bot to use custome emojis?

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@odd galleon

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@humble eagle

west barn
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what is bot community

obtuse owl
#

Oy nasıl verebilirim

idle heath
#

then copy and paste that

humble eagle
obtuse owl
#

Buton çıkmıyor

humble eagle
#

ss atarmısın

obtuse owl
#

ss ne

humble eagle
#

ekran görüntüsü

obtuse owl
#

Tmm

eternal cliff
idle heath
eternal cliff
#

yea i copied that and nothing happend

obtuse owl
#

@humble eagle

eternal cliff
humble eagle
#

logine bas

eternal cliff
#

yea i copied that and nothing happend

humble eagle
eternal cliff
obtuse owl
#

@humble eagle

#

attım ss @humble eagle

humble eagle
#

logine bas

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discord hesabınla giriş yapman gerek

obtuse owl
#

Bu kadar mı

humble eagle
#

evet giriş yaptıktan sonra oy verebilirsin

obtuse owl
#

Tamam teşekkürler

sand snow
#

.-.

shut knoll
#

what does this mean? Your form contained some validation errors

signal pumice
#

كيف ادخل السيرفر

calm kelp
#

I cannot get a single starboard to work. Any suggestions?

sturdy swan
#

wrong server

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ask in the bots support server

proven glade
#

M

lavish verge
#

-wrongserver

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Lol

ornate tinsel
#

Is that self bot

sturdy swan
ornate tinsel
#

Oh

torpid comet
#

Anyone know why the top.gg bot for autoroles for upvoting is not working?

grand ravine
torpid comet
#

ty, its been an issue for awhile eh?

grand ravine
#

yep

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they're working on it tho

torpid comet
#

its been like months tho right lmao

sturdy swan
#

How do I check what queue my bot is in?

sturdy swan
#

<@&304313580025544704> sorry for ping but i cant delete my server

wild stoneBOT
#

@sturdy swan

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
zinc oracle
sturdy swan
#

Marco then fix your website

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Thanks wio

eternal cliff
#

yo can i name a channel diffrent than 'SUGGESTIONS' so suggestion bot can work cause if i change the name my suggestion wont come out @zinc oracle

limpid fractal
#

wrong server

zinc oracle
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-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

eternal cliff
zinc oracle
#

we are not suggestion bot support

gaunt drum
#

hi, I'm trying to reply to a review that a user posted in my bot's profile, but the submit button doesn't seem to work.

sturdy swan
#

wrong server

sturdy swan
drowsy trench
#

hi

forest jay
#

Was trying to use more than three options for simple poll.

/poll "What should our next Tribe name be?" “Prestige Worldwide” “Alpha Arketypes” “Dinomaniacs” “Arky Ark and the Funky Bunch” “The Arkemists” “Honey Badgers”

This is what I entered but it’s only showing me 3 options. Any advice?

glossy dragon
#

Hey who reviewing my bot? If you are ping me Cuz My bot is not online ping me if you will review my bot name KuroSensai so i will back it to online Thank You!

spring phoenix
spring phoenix
limpid fractal
limpid fractal
#

it is your responsibility to make and keep it online

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if it is offline during review it will be denied

limpid fractal
#

it would be better to wait until completion but ig its fine as long as that bot is the one being invited to servers, works and is online

#

idk the limit you can have

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I think only 3 other owners

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yea u can only add 3 other IDs

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excluding

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sad day for him

sick haven
#

853469491055558706

daring birch
#

@real laurel

raw harness
#

If I need to upload a GIF to the long desc, which one will I need?

gleaming osprey
#

trest

daring birch
#

Long description supports HTML, up to you rlly

raw harness
#

Alright

calm sage
#

you have my permission to use whichever you want

daring birch
#

???

limpid fractal
#

kek "permission"

daring birch
#

Ikr

sturdy swan
#

Ok

shut thicket
#

Could someone explain to me what credits do?

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Or what they are for?

mortal wing
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Auctions

shut thicket
#

Auctions?

daring birch
#

Yea auctions

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Auctions are like you bid on spots for your bot/server/product, and highest bid on every sector gets the promoted spot every week

sturdy swan
#

any help about honda users? sad_liz

plush vigil
sullen sparrow
#

I Have Applied My Bot For Verification From Long Time No Reply Still!

plush vigil
#

@sullen sparrow

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o wait oops sorry if i didnt turn off ping wio

sturdy swan
#

they r on 16 may yours will be soon ig

plush vigil
#

?

meager bay
#

help

#

i submitted my bot like 2 weeks ago but i left the server by accidents a few days ago

blissful adder
#

3 weak done but my bot not approve

spring phoenix
spring phoenix
noble dagger
#

I reapplied and need to buy host

blissful adder
#

he is telling me 3 weak

noble dagger
#

It is around 1 Month

#

I added my bot on may15 and reviewed on June 12th

blissful adder
#

i added 21 may

noble dagger
#

wait like 1week+

spring phoenix
#

Scrolling up they say reviewing bots submitted around May 16th rn

calm sage
#

I guess it didn’t come across rip

daring birch
#

hm ok

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Nvm

frosty pike
#

i put my server in dsl but when i type the name of the server it says doesnt exist. but when i click my profile i find it there. what can i do ?

timid bronze
#

what happened to truth and dare bot ?

nimble tartan
#

Uh hi

#

It doesn't let me click creator controls on my own bot, why?

#

It says that I don't have permission to edit this bot

plush vigil
#

whats bots id?

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@nimble tartan

nimble tartan
#

Wait

plush vigil
#

?

nimble tartan
#

715692289556480083

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That's my bot's id

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Why?

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@plush vigil

plush vigil
#

go there

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lmk what happens

nimble tartan
#

Now I can

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Maybe it was a bug oof

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Oh btw how can I change the pfp of my bot on top.gg?

#

Well if anyone answers ping me so I can see it

finite nova
#

Hello guys, is there any new website of topgg or just topgg?

long ferry
finite nova
#

I've been sent an DM to ask for adding bot in new website and he said that web is new topgg

long ferry
#

Any other site claiming to be top.gg or affiliated with top.gg is false

#

Yeah that's ads, feel free to dm a mod

finite nova
#

Okay I'll DM you, thanks

plush vigil
#

whatever your bots pfp

#

is your top.gg pfp for your bot

#

@nimble tartan ^

finite nova
#

what can they get from adding my bot to their website?

knotty hatch
#

@finite nova A more active website.

finite nova
#

is there any thing private or urgent, leaking data?

knotty hatch
#

Depends on what they ask for

finite nova
#

anything that I've not found out yet

#

they just ask to add my bot to their web

knotty hatch
#

They probably just trying to get more bots on their website then.

finite nova
#

Okay

#

Thanks

sturdy swan
#

-p szkoła mie tym jara

turbid fiber
#

if i add 5 usd in marketing budget do i actually need to pay ?
i want to redeem my votes

magic forum
#

yo hello got a quick question, how do i show my bots servercount on top.gg?

knotty hatch
#

Hey @magic forum You can use the Top.GG auto poster for that.

magic forum
#

nice but my bots code is in python

#

can i still implement it?

knotty hatch
magic forum
#

Thanks man!

wind spruce
pastel knot
#

Hello

#

I m new here

knotty hatch
#

Welcome 👋 Feel free to start a conversation in #general !

meager bay
spring phoenix
long ferry
#

it was never approved

cosmic hill
meager bay
meager bay
light scroll
meager nacelle
#

np

fierce iris
#

Top.gg reports inconsistent results. I am just refreshing my bot's page and the vote count is changing

fierce iris
#

it has shown 3 different values though?

#

4-5 even

sleek elbow
#

can I share my server here??

long ferry
sleek elbow
#

ok thanx

long ferry
#

that's just caching

bitter lake
#

Hi! umm I noticed that even tho it's been nearly 24 hrs since I last voted for a few servers, it says I voted already. Please help

long ferry
#

screenshot the message

fierce iris
bitter lake
long ferry
fierce iris
long ferry
#

no, just literally caching being weird

fierce iris
#

🤔

#

I am getting probabilistic results, from what should be a deterministic function

long ferry
#

again, it is just caching being weird. If you want the very accurate results, just make a request to the api to get the non cached one

fierce iris
#

I appreciate your responses, but saying "caching is being weird" does not really help me understand the issue. E.g. what you are saying is being cached

#

It's OK, thanks

worn canopy
#

Hey can u give @dense vector auction tester role?

#

He is a server owner and would be participating in bidding

wild stoneBOT
worn canopy
#

Thanks, use the link@dense vector

final shore
#

how do i delete a bot off top?

long ferry
#

by using the delete button on the bot page

final shore
#

thanks

haughty rose
#

guys more than 2 or 3weeks over till not my bot result has not coame

daring birch
#

It takes about 1 month, be patient

#

Patience is key

haughty rose
daring birch
#

That’s bout a month

#

Just know your going to be reviewed soon

haughty rose
#

i had applied my bot in may now its june

daring birch
#

So make your bot be on the best of its behaviour

#

Just know your going to be reviewed soon

haughty rose
#

hmm

haughty rose
daring birch
#

np (:

west barn
#

how to do this on the long description

#

the red thing

thick perch
#

How do I know how much time is left for my bot?

daring birch
thick perch
daring birch
#

the queue is ~1 month, give or take, be patient

sturdy swan
#

Hello, my old discord account is now inaccessible, but i regain access to my bot.
Though i don't have ownership on top.gg now, how could i regain it?

daring birch
west barn
mortal wing
west barn
#

ok thanks

mortal wing
#

aight

bitter magnet
#

css on the bot preview page is broken, doesnt show the entire avatar

magic crag
bitter magnet
#

also the hyperlinks have the same color as normal text

magic crag
#

okey

bitter magnet
#

you added it 2 days ago, and the estimated queue is 1 month or longer

magic crag
#

thank you

west barn
#

how to embed an image in the long description?

coarse rapids
#

Can I put a link to my Discord server on my status ? Its allowed on topgg?

west barn
#

if you want to get banned from a lot of servers then yes

coarse rapids
#

Oh sad

west barn
#

not sure about top.gg, probably not tho

west barn
mint schooner
coarse rapids
west barn
#

you have to use HTML?

mint schooner
#

Yes

#

just a simple <img src="your-url-here" /> will work afaik

west barn
#

yeah ok

long ferry
#

You can also use markdown

#

![alt](imageurl)

mint schooner
#

yeah

west barn
#

cool

#

thanks

mint schooner
#

np

soft field
#

Hello, I need to change the of of my bot (some problem with discord) did I need to reapply on top.gg?

long ferry
#

the what?

lone anvil
#

-wrongserver @obsidian hamlet

wild stoneBOT
#

@obsidian hamlet

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

soft field
long ferry
#

you cant change the id

soft field
#

Like my bot will, still be the but I will change of bot account

#

Discord think I boosted my bot and won't want to verify so they tell me to create new application

#

Okay unlucky let's reapply on top.gg

hardy perch
#

bot doenst show up

karmic sable
#

he needs to be approved

hardy perch
#

i changed bot name

#

and now it doesnt show

long ferry
full moss
#

how can i report a guy who was raiding?

long ferry
#

-notdiscord

wild stoneBOT
sturdy swan
#

Hi

turbid fiber
#

if i add 5 usd in marketing budget do i actually need to pay ?
i want to redeem my votes

raw ibex
#

Hi where can i find the link that my bot would use to check if users voted on top.gg?

minor wagon
#

umm its been around 4 weeks and my bot has not yet been approved, if it is rejected will i get a message or something?

wild stoneBOT
#

@minor wagon

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

minor wagon
#

oh thanks

raw ibex
long ferry
ashen lava
#

Can I not use external css files in my bot page custom css?

spare pelican
#

I want to suggest is it possible to change the captcha to hcaptcha to make it easier?

mint schooner
ashen lava
spare pelican
#

on the web

rare pollen
mint schooner
#

It's Hcaptcha, I don't think we can make that easier

spare pelican
#

ok ty

mint schooner
#

Also, it's not hard to beat Hcaptcha

turbid fiber
long ferry
#

The vote credits can only be used in auctions

turbid fiber
ashen lava
mint schooner
#

idk lmao, it's your files

sturdy swan
#

what if my bot has a mention prefix, do i do @lilac parrotname?

#

omg sorry for the ping

mint schooner
#

yes

#

@yourbotname#yourbottag

#

or whatever you like tbh

sturdy swan
#

got it! thank you

mint schooner
#

np c:

strong hornet
#

Hello,
is there a way how I can test the vote thing? My bot isn't submitted yet and I won't submit it since it's not completely done. But I want that the vote stuff is working right from the beginning, so it would be super great if I'm able to test it before 😊

#

@lucid briar

lucid briar
#

hmm i know you only get an api key when your bot is approved, but im not sure if you are able to receive webhooks from top.gg

#

the best thing to do it try it and see i guess

strong hornet
#

so I should try it with the webhooks so far

#

but they'll never post since nobody can vote, or see I anything wrong? 😅

lucid briar
#

go to the link (and replace with your bot id), and try setting everything up if you are able to, then you can click "test" and it should send

strong hornet
#

ah alright

#

ty, I'll try it out :)

#

Either I'm dumb or it's not working 😅
It just return a 404 error with the following link:
https://top.gg/bot/735274365813522534/webhooks

The bot ID is the application ID, isn't it?
I'm assuming that I can't test it then for now 🤔

#

@lucid briar

lucid briar
#

yeah you probably cant try out webhooks for now

strong hornet
#

or should I submit it and try the webhook then and if everything is working just deleting the submit again?

long ferry
#

You cannot use webhooks while your bot isn't approved

strong hornet
#

ic

#

so I haven't any possibility to test the vote stuff before I submit my bot + got approved

#

well, then I'll finish the other stuff first of all and come back to this point at a later time, thanks for the help 😊

celest spire
#

I added my friend to a team
How can he accept this invite?

lucid briar
#

check the pins, it says invites are currently broken

celest spire
#

ok thanks

turbid fiber
#

If I added 5 usd as my budget do I need to pay in future?

lucid briar
#

youll only ever have to pay for auctions if you win a spot

#

and that requires you to bid

#

so if you dont bid, then no you dont pay anything

turbid fiber
#

And we can only pay vote credits in bids?

lucid briar
#

yep, you can pay all your bids with only vote credits

turbid fiber
#

Ok thanks

#

How much time does it usually takes for the auction access to be reviewed

lucid briar
#

i believe applications are checked every few weeks

sturdy swan
#

How long will my bot be checked?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

urban jolt
#

-upto

zinc oracle
#

It's mod only, it just gives the above response

urban jolt
#

4 weeks or more to approval?

zinc oracle
#

Yep

urban jolt
#

of

#

kk thanks

livid agate
#

hey ! the main picture of my bot just disapeard from top.gg

#

and i couldn't find where to put it back

zinc oracle
livid agate
#

done

#

changed nothing

zinc oracle
#

did you click refresh data, or the browser refresh button?

livid agate
#

as you told me

#

refresh data

#

xDD

zinc oracle
#

actually, looks like it updated.

#

just cache on your end probably

livid agate
#

well then

zinc oracle
#

control + f5

livid agate
#

that's perfect

#

thx

zinc oracle
#

np

livid agate
latent pulsar
#

When will be approved my bot ?

zinc oracle
wild stoneBOT
#

@latent pulsar

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

honest seal
#

any results for the bot checkers applications

light scroll
#

Nah

tired stream
#

Hey before i applied a bot and you reply me in 2-3 week and i applied again nearly 1 month and you not answered me any problem?

sturdy swan
#

maybe long queue

tired stream
#

¯\_(ツ)_/¯

lucid briar
#

yep, queue is pretty long right now

#

it changes as more people add their bots, so dont expect it to always take the same amount of time

tired stream
#

Hm okay thanks

wicked hemlock
#

Question Here

lucid briar
#

might be a good idea to ask it then

sturdy swan
#

-bots

lucid briar
sturdy swan
#

Ohk

#

Sorry

wicked hemlock
#

I Had Applied For A Bot And It Was Rejected For Some Reason... The Problem Is Fixed... WTDN?

sturdy swan
#

hello

wicked hemlock
#

hello

wicked hemlock
sturdy swan
lucid briar
wicked hemlock
#

i had to wait apprx 1.5 months

#

also can i get it here?

lucid briar
#

if i could tell the future and see how long youll have to wait, i would

#

but i cant

sturdy swan
#

I did this a long time ago and now I would like to adjust

lucid briar
#

so the best you can do is just see how long the last bot reviewed took, and take that as a very general approximation

wicked hemlock
lucid briar
wicked hemlock
#

how

lucid briar
#

but first youll need to get it on the site

sturdy swan
wicked hemlock
#

ok...

sturdy swan
#

what is it ?

lucid briar
#

what is your bot's registration

random jacinth
#

-upto

lucid briar
wicked hemlock
#

Is the bot removed from my acc?

random jacinth
lucid briar
wicked hemlock
#

cause i get 404

#

ok...

sturdy swan
lucid briar
#

which data

#

your description?

sturdy swan
#

yep

#

and avatar

lucid briar
#

you bot's avatar can be changed from the discord developer portal

sturdy swan
#

is there a way to delete and do it again?

lucid briar
#

your description can be changed by clicking the "edit" button on your bot page when you are logged in

sturdy swan
#

look this

#

don't show the avatar

long ferry
#

press refresh data on your bot page

lucid briar
#

ah, seems to be a bug with your description too

#

the button isnt visible

lucid briar
clear forum
#

@cyan palm

winter python
#

3 haftadır bekliyorum ama botum hala onaylanmadı

#

ne yapmalıyım?

real laurel
#

wait longer

#

it'll be reviewed soon

sonic nebula
#

average review time?

limpid fractal
#

pins

sonic nebula
#

oh sorry

lucid briar
#

it would be a good idea to look at how long it took for the last bot to be reviewed as a general guideline, but its likely it will change by the time it gets to your bot

zealous violet
#

Can I see how my much time is it of adding my bot

wicked hemlock
lucid briar
#

now you wait...

zealous violet
#

Hello

#

Plz answer

lucid briar
proven grotto
#

it relies on so many factors we cannot give an estimation

zealous violet
high grail
lucid briar
#

its not clear what youre asking

zealous violet
#

That's what i wanna see

lucid briar
zealous violet
#

Hmm ok

lucid briar
#

search for your bot id there, and find the date you were pinged

zealous violet
#

Thx

zealous violet
sturdy swan
#

@zealous violet your bot might be reviewed soon

#

Since mods are on 16-17 may rn

zealous violet
#

Yeah

drowsy roost
#

about how long does it take support to respond to emails 🤔

zinc oracle
dark siren
#

HELP

#

help

#

@admins

#

@lethal radish

#

HELP

lucid briar
#

dont ping a role

#

ask your question

#

we cannot read your mind

dark siren
#

I AM BANNED FOR NO REASON

#

SAYS “HAHAHAHA GET AA’ED KID”

lucid briar
#

banned from where?

dark siren
#

PASTRIEZ

lucid briar
wild stoneBOT
#

@dark siren

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

lucid briar
#

we cannot help you, youll have to find the right place to ask

ashen lava
#

Is there an issue with editing and saving the long description body right now?
i click the save button, it becomes grey, then pink again, and when I refresh my bot page, it still shows old one

#

pls ping if answering

lucid briar
#

try again later, if it still doesnt work, let us know

vagrant fulcrum
#

Im wating now a week

#

And my boot dosent verifed

worldly viper
halcyon sage
#

Guys So if I use any bot and it asks me to vote on the top.gg, Is it fine?

long ferry
#

depends on for what

halcyon sage
#

Like for some set of commands.

worldly viper
#

If the majority of commands are votelocked, that isn't allowed

#

If a minority of commands are votelocked, that is allowed

halcyon sage
#

Okay Thanks

quick solar
#

Does that mean I can earn money?
And if so, how do I receive the money?

lucid briar
#

you earn auctions credits, yep

#

that means you can spend the amount you earn, in credits, on top.gg auctions

#

and no you cannot cash it out for money

proven glade
#

I

quick solar
lucid briar
wild stoneBOT
#

@quick solar

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

vagrant fulcrum
#

@lucid briar how can i get moeny from vote?

lucid briar
sturdy swan
ancient fiber
#

For some reason the bot doenst give the role, he has admin permission and has the highest role of the whole server

lucid briar
#

which bot

ancient fiber
#

discord server list

vagrant fulcrum
ancient fiber
#

i believe

vagrant fulcrum
#

@lucid briar i can resive at my paypal?

zinc oracle
#

credits are credits, not money.

lucid briar
#

if that doesnt work, try again later

vagrant fulcrum
vagrant fulcrum
lucid briar
#

or try kicking the bot, readding it, and trying again later if that doesnt work

#

otherwise report it again if it still doesnt work later

zinc oracle
#

the vote rewards are kinda not working for many people. dsl webhooks have been broken for months

lucid briar
#

read the embed

#

it covers this

dim path
#

Hey! I'm wondering if it's possible to track server votes as well with your API and not only bot votes.

vagrant fulcrum
lucid briar
#

try finding your answer there first, and feel free to ask anything that isnt covered there

ripe anvil
#

Hey I need help

#

Anyone?

lucid briar
#

and we cannot read your mind... can you tell us what it is you need help with?

ripe anvil
#

I want to know that how to change owners on top.gg website on our bot

lucid briar
#

you can delete the bot and get the new owner to resubmit it

ripe anvil
#

Only this is the way?

lucid briar
#

what is the reason for changing owners?

#

did the original owner lose access to their account?

unborn creek
#
text_enc="v9bqzTHQBax++H2N2TGWMw==$VAxgy7vA4D8BoX4dg9QeaADrMrKlRcuGOb9IYsO1/dBed19fc50VChZDJSxOsPe3RleYTzbKTbdTTEaIXa+5WA=="
ripe anvil
#

Yeaaa

unborn creek
#

How can I decode

lucid briar
unborn creek
#

Okk

#

Thnks

lucid briar
ripe anvil
#

@lucid briar ok

#

@lucid briar check dm

lucid briar
#

so there is currently no way while webhooks do not work

#

just keep an eye on the pins in this channel, (this message specifically #support message), to keep updated with when this may be fixed

regal fern
#

-p cheating on you

silk bobcat
#

The bot description supports any syntax? Like Markdown

long ferry
#

it supports markdown and html

ashen lava
#

Also, i am unable to scroll my bot page?

#

and also i forgot to mention, my bot isnt approved yet

#

wait it works now. It saved

ashen lava
sturdy swan
#

When you reply to a review, does it just show up as another review without stars or did I do something wrong? Looks like the old youtube comment system

#

How can i see what queue in my bot

lucid briar
#

it has changed, check the date submitted of the last bot reviewed

lucid briar
sturdy swan
#

it even counted my comment as a 1 star review? strange.

compact latch
#

Is it possible for me to delete my bot on the site?

lone anvil
lone anvil
lucid briar
compact latch
#

I'm blind, I wasn't meant to ask that lmao

sturdy swan
lone anvil
#

there should be a switch for it at the bottom of the page or in the user settings at the very top

sturdy swan
#

Is this it? Only toggle I see besides usage data and nothing on user settings.

zinc oracle
#

iirc, you need to be on the home page and logged in.

sturdy swan
#

ah i see, says its turned off.

#

also seems like I can't remove the "review" either, very strange. The button just refreshes the page and it remains

lucid briar
#

well by the time it gets to your bot it will likely have changed, but id suggest you do what i said and take that time as a rough estimate

upper wasp
#

how do I know if my got gets accepted?

zinc oracle
#

you will get a dm from @hidden root and a tag in #logs

latent light
#

my bot id: 703043558483034223

long ferry
#

I'll delete that, contains nsfw

latent light
#

sry

sturdy swan
lucid briar
#

wdym

upbeat karma
#

How to check when I applied For Bot To verify In top gg?

long ferry
#

@latent light should be deleted, can take a bit due to caching

latent light
#

thanks

wild stoneBOT
upbeat karma
#

How I can check date

sturdy swan
#

Check your dm history with luca and boom

upbeat karma
#

From luca and watcher

upbeat karma
#

I not got any message from both

sturdy swan
#

Then I suggest you check if it got submitted properly.

upbeat karma
#

Okk

light scroll
#

Search your id or bot id in #logs

upbeat karma
#

Ah okk tyy

light scroll
#

:D

latent light
#

if reviews are questions/suggestions, it should be deleted too right?

sturdy swan
light scroll
sturdy swan
#

I've had this issue for literally 3 weeks and have edited it multiple times
neutral Bots/Servers may not show up in search (Possible fix: Try editing the bot and checking back later to see if it appears in search).
is it possible for me to contact someone at top.gg and get them to manually fix my server?

latent light
#

thanks

light scroll
#

Its a known issue and the team are working on it :)

sturdy swan
#

hopefully they fix it soon cuz this is really aggravating

obsidian hamlet
#

uh the xenxx bot isn't verified and i cant download it

light scroll
#

?

sturdy swan
#

seems that it finally deleted, nevermind

obsidian hamlet
#

the xenon bot isnt verified

#

and i cant add it to my server

light scroll
#

Your bot?

obsidian hamlet
#

no.

wild stoneBOT
#

@obsidian hamlet

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

raw lynx
#

Hello my bot in 57 server of I add it will accept??

long ferry
zinc oracle
#

we dont check server count.

raw lynx
#

Rules only?

sullen sparrow
#

I Have My Bots Still

long ferry
#

yes

#

dont see the issue

#

or what am I missing

sullen sparrow
#

@long ferry when it will get checked??

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sullen sparrow
sturdy swan
#

"Up to 4 weeks or more"

sullen sparrow
long ferry
#

all of them added at the same day

#

not a month ago

toxic yacht
#

What's prefix off dsl?

vagrant fulcrum
#

If i edit any think

#

It can take more time to verived?

long ferry
#

no

#

editing does not reset your queue position

toxic yacht
vagrant fulcrum
#

Ok good thank you@long ferry

toxic yacht
long ferry
vagrant fulcrum
#

@long ferry and also if my bot verifed i take role?

long ferry
toxic yacht
vagrant fulcrum
#

Ok pro

sturdy swan
#

is there any way to fix reviews? it takes like 30 seconds to send my reply to one and then when i do it doesn't even display

vagrant fulcrum
#

@long ferry i think you can approved bots yes?

#

🙂

long ferry
#

yes I can, but you need to wait in queue

toxic yacht
vagrant fulcrum
wild stoneBOT
#

@vagrant fulcrum

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

toxic yacht
long ferry
#

does what work with bots

toxic yacht
#

Dsl votes

long ferry
#

still don't understand what you mean

toxic yacht
#

Can dsl see votes for bots

sturdy swan
toxic yacht
#

Or only for servers

sturdy swan
#

like it does for servers

toxic yacht
long ferry
#

still don't understand what you mean with "tracks if people vote for a bot"

#

are you talking about reward roles?

toxic yacht
#

Yes

#

Can it track votes for your bot pepecookie

long ferry
#

no

tiny quiver
long ferry
#

because dsl is not meant for bots, if you want to give rewards to users, feel free to make a webhook yourself: https://docs.top.gg

Top.gg documentation

Welcome to Top.gg

sturdy swan
vagrant fulcrum
#

@long ferry for verifed my bot its need to verefed by top.gg

#

And he get 100 vote

long ferry
#

? Can you rephrase that

sturdy swan
#

Replies to reviews are posted as their own 0 star review, edits also just don’t save. Any fixes?

vagrant fulcrum
#

In order to authenticate a bot on Discord, does it have to be authenticated here?

#

@long ferry

long ferry
wicked marten
#

¿Ask how long it takes more or less to approve or deny the bot?

wild cypress
#

Can you add mores devs into your bot page?

#

I don’t see the option

vagrant fulcrum
#

What is the benefit?

long ferry
zinc oracle
#

its a bot list. its how many people find bots.

vagrant fulcrum
wild cypress
#

Lol

vagrant fulcrum
#

Ok no proplem

grand ravine
wicked marten
#

Ask how long it takes more or less to approve or deny the bot? sorry for asking a lot

grand ravine
#

about 3/4 weeks

sturdy swan
wicked marten
sturdy swan
#

Read that

wicked marten
#

sorry, I am spanish...

sturdy swan
#

Nevermind about the latter issue, seems to have just taken a bit to update.

#

can someone tell who is the real?

#

i wanna dm him related to my bot

long ferry
#

@proven grotto

sturdy swan
#

thx

vagrant fulcrum
#

How can i cahnge id of boot @long ferry

#

With edit

#

@long ferry

long ferry
#

you can't

vagrant fulcrum
#

Oh why

#

I dont went to do a new add bot

#

🥺

#

Im sad

long ferry
#

delete your current one and submit a new one

sturdy swan
#

and wait a month

long ferry
#

you can't change the ID of a on-site bot

vagrant fulcrum
#

But this take more time 🥺

honest kraken
#

i went to give a Review, forgot the stars
how do I change it?

long ferry
#

that ghost ping was unnecessary

#

just try to delete the review and re-add it

sturdy swan
#

hello, how can I know if my bot is validated and how can I know when it will be?

lucid briar
#

you will receive a DM and a ping if something happens with your bot

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

cinder pulsar
#

Hi I need help please

sturdy swan
sturdy swan
lucid briar
#

and a ping from this server, yes

sturdy swan
cinder pulsar
#

My bot just got into 75 servers and is about to get verified but I'm am 15 and don't have an ID what do I do

sturdy swan
wild stoneBOT
#

@cinder pulsar

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

lucid briar
#

it has nothing to do with us

brisk beacon
#

How much there are bots in wait-list ?

lucid briar
#

many