#support

1 messages · Page 431 of 1

zinc ore
#

you'll have to transfer your bot to a team on top.gg to remove them, as the new design prevents editing the creators at the moment.

spare owl
zinc ore
#

someone broke the site ¯_(ツ)_/¯

sturdy swan
#

lol

tacit turret
#

Is it allowed to add a feature tp the ban/kick commands wich is automatically dm the mentioned if he was kicked or banned

zinc ore
#

yes.

next vale
next vale
zinc ore
#

you probably need to login first

next vale
#

I am logged in

dire ermine
#

hey what does voting for a server do on topgg?

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does it just bump the server? or does it help it rank higher on the site?

indigo flame
#

when my bot will be approved??

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'SKY'

zinc ore
molten mango
#

If we add bot on top.gg it need to be verified?

zinc ore
#

No, top.gg is not affiliated with discord, inc. in any capacity.

#

What you will get however, is more servers, probably, causing your growth to trigger a suspicious growth error on Discord's side, leaving you unable to verify for weeks.

lilac blade
#

its been 2w 1d since i applied my bot ;-;

zinc ore
lilac blade
#

my bot got declined previously in 6 days

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¯_(ツ)_/¯

zinc ore
#

The queue is variable, that's why it was 4 days at one point, and 2 months another time. It's a queue not a countdown.

lilac blade
#

2months..?

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goody

zinc ore
#

yes, it was 2 months at one point, after Discord introduced the verified dev badge, causing every kid and their brother to spam all the bot lists with thousands of shit bots just to get pixels ^_^

lilac blade
#

XD

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Wai

zinc ore
#

Well it wasn't Discord, that's for sure.

lilac blade
#

obv

zinc ore
#

Top.gg is owned by Medal, Inc. It's a business.

lilac blade
#

who made medal

zinc ore
#

no idea, not really relevant, I'm sure you can hunt for those legal details on the internet if you want.

lilac blade
#

ah yes the internet

real laurel
#

You're not really gonna get answers for that question unfortunately

#

It's not entirely common knowledge

#

So it's hard to answer outright

lilac blade
#

ikr

real laurel
#

Best if you just Google it

lilac blade
#

i searched google

zinc ore
#

Bit off-topic of this channel at this point ^_^

lilac blade
#

true.

#

before i go, Pim de Witte - Co-Founder
Pim de Witte - Co-Founder, CEO - Medal.tv | LinkedIn.

sturdy swan
#

Is there a bug in giving roles after voting ?

zinc ore
#

Unfortunately yes, see pins of this channel.

sturdy swan
#

K thanks

deep bough
#

Can someone tell me exactly how to upload the bot server count please?

zinc ore
deep bough
#

:///

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Last person told me that and I still didn’t know what to do

zinc ore
#

Well, #topgg-api is definitely the correct channel to ask for help in.

deep bough
#

:/

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Alright thanks

sterile trench
#

Hi! Earlier today I filled out the form for a discord bot I’ve been working on for two months. Wondering how long it is until it gets reviewed and hopefully approved..?

wild stoneBOT
#

@sterile trench

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

-upto

zinc ore
#

only mods can use those commands, please read the bot's message if you're curious what it answers.

sturdy swan
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Hello I will ask when my bot is approved

zinc ore
#

See the message right above you, the bot's message, it literally answers that question.

severe tree
#

hey there

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please help cuz the reviews aint getting posted

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atleast 15 complaints on this

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from my server

zinc ore
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There are currently issues on the site related to reviews, unfortunately.

sturdy swan
#

okay thanks

severe tree
zinc ore
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eventually, but there's no ETA on any fix

severe tree
#

hmm

late solstice
#

i have a problem, i have the bot in my server and when ppl vote it doesnt give them the voted role

zinc ore
#

Known issue, see channel pins

mighty wigeon
#

how to set that?

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on site

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i have got beta mode enabled

gloomy shell
#

You cannot

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Its been removed

mighty wigeon
#

*sadness sounds*

sturdy swan
#

Hi

zinc ore
#

Hello, do you need help with something top.gg-related?

sturdy swan
#

How tó moderátor in server

#

?

zinc ore
#

What do you mean?

sturdy swan
#

How to organize bot developer rank

#

?

#

?

mild igloo
#

its been 2 weeks, is the testing happening today

#

?

sturdy swan
zinc ore
zinc ore
sturdy swan
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reason

mild igloo
#

oh alr

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i thought it was today

zinc ore
#

It's not a countdown, it's a queue, the wait times vary.

zealous violet
#

How do I advertise my bot....

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Its not approved yet...

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Ok

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Thanks

prisma stirrup
#

hi, can someone help me?
on the top gg site in my bot (to be verified) I see the bot image not as it should be,
it is default but on discord it has its own image.

sturdy swan
#

how comes my bot has not been on top.gg for a long time?

prisma stirrup
#

ok it works, thanks a lot, I didn't know about the existence of that button 😂

normal narwhal
sturdy swan
#

i did it a month ago and yes

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it was on there and now gone

normal narwhal
#

how do you know it’s gone? did you try searching for it in the search bar?

hybrid oriole
#

Hello I'm having issues with creating a new links for my server.

sturdy swan
#

yesss

normal narwhal
sturdy swan
real laurel
#

@sturdy swan your bot is in queue

normal narwhal
#

oh

real laurel
#

It was declined and re-added on the 10th of May

hybrid oriole
sturdy swan
#

it said it was approved a log asss time ago

hybrid oriole
#

But it's not working anymore for my server that's why.

sturdy swan
hybrid oriole
#

That's why I'm trying to make new links.

real laurel
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@sturdy swan you deleted it

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28th of april

sturdy swan
#

?

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for me i have it

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thats today

real laurel
hybrid oriole
#

Oh boy..

sturdy swan
#

thats a diffrent bot

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lol

real laurel
#

Should've specified then

sturdy swan
#

cra

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that 1

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thats kvnn

real laurel
#

Well yes I get that now

#

Check pins

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Your issue is stated there and is known

sturdy swan
#

i have and i have waited a long damm tie

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time

normal narwhal
#

thanks for your patience ^^; your bot is listed on the site, but the issue is that it may not appear in search. pins gives you that information & a possible fix.

sturdy swan
#

fine

autumn zenith
#

How long does it take for an auction request to get approved/denied

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also i never got any dms from @wild stone

normal narwhal
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hi! iirc, auction wait times are quite long, i believe 3-5 weeks. & luca does not DM anymore, it is @hidden root if i’m not mistaken

misty lotus
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Wooo

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how dose it take to check my bot @sturdy swan

normal narwhal
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please read pins ^^; three weeks or more !

misty lotus
#

okey

covert osprey
#

i waited 2 months

misty lotus
#

another question

covert osprey
#

no one answered

misty lotus
#

i need to change my nickname

covert osprey
#

my bot is still waiting

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for approval

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help

normal narwhal
#

it says you added it on the 28th of april?

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it hasn’t been two months in that case ^^;

real laurel
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@misty lotus only boosters can change their nicknames

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And BR+

covert osprey
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help

misty lotus
covert osprey
#

my bot is still waiting for approval

normal narwhal
covert osprey
#

yes

normal narwhal
#

wait times are 3 weeks+.

covert osprey
#

ok

misty lotus
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i waited more

normal narwhal
#

that’s why there’s the + ^^;

misty lotus
#

wth is that

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-_-

normal narwhal
#

we apologize for the wait! we’re working through it as quickly as we can

misty lotus
#

okey

normal narwhal
#

the + indicates that it can be more than 3 weeks happysmile

misty lotus
#

anyways ty

normal narwhal
#

of course ^_^

normal narwhal
#

if you don’t need help, please refrain from chatting. feel free to send comments & general conversation in #general mimuunfilledheart2

cobalt shoal
#

!bots

sturdy swan
#

how to end a vote

scarlet stirrup
#

I have apply the 5 may do you think I will get certified soon ?

steel lynx
#

its been over 2 weeks and i still have not got my results

scarlet stirrup
#

Mmh

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It's long

silent vine
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please accepted my bot :(

humble eagle
#

Thats not how it works

humble eagle
spare fox
scarlet stirrup
sturdy swan
#

ah fuck

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wrong server

scarlet stirrup
#

wooooo

hybrid oriole
#

Hey I have a question is this server about the Top.gg bot, website or anything like that?

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Because

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If it's for the website then I have an issue.

light scroll
#

Yes, this is the top.gg discord server

hybrid oriole
#

I know

light scroll
#

What's your issue? 😄

hybrid oriole
#

For the website

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I can't delete a message..

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Like a review

light scroll
#

Are you signed in?

hybrid oriole
#

Yep

light scroll
#

Hm I don't know then, perhaps try refreshing your page?

hybrid oriole
#

I already tried..

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No matter how many times I tried to delete the review and refresh it it's not to fix anything...

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That's why I came here.

hearty swift
#

Hi, I come to know when they accept the bot that it has already been 5 weeks and they have not accepted it.

sturdy swan
#

It's not possible to change or remove the owners from a bot right?

hearty swift
#

l think not

light scroll
#

How is that 5 weeks 😂

deep bough
#

Oo we got a liarrrrr

hybrid oriole
#

Op

hearty swift
hearty swift
light scroll
#

Just be patient 😉 we are trying our best

deep bough
#

😂 you couldn’t have miscounted 3 extra weeks 🤣🤣

hybrid oriole
#

Lol

hearty swift
fluid scaffold
#

How to update a bot plasma?

spare fox
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Plasma is gone

fluid scaffold
#

Does he have an alternative?

weak forge
#

My bot is nor appeoved over 5Weeks

light scroll
weak forge
#

@light scroll 😑

light scroll
#

I'm just telling you the truth

weak forge
#

KAB hiaa

chrome hawk
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Hello

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When does my bot get approval?

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I've been waiting for about 1 month

deft tinsel
#

My bot has not advanced even 10% in the queue for 2 weeks. What's wrong there?

vale mantle
#

Hey, the vote link for my server didnt work so i created a new link but now it say that i have nsfw on my server but i dont ?

knotty hatch
outer osprey
#

Hey, my discord bot picture is not on the bot page ! Can you help me ?

knotty hatch
normal narwhal
deft tinsel
knotty hatch
#

@outer osprey

mortal wing
normal narwhal
mortal wing
#

Refresh data*

outer osprey
solar tree
#

i will ask a question
The arew bot told me you earn nitro from private
it says click or something
What do I do

#

?

light scroll
#

You may have joined the wrong server

solar tree
#

I do not think so

solar tree
#

Shall I click on the link she gave

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what can I do

outer osprey
#

I have a bad comment and he is false so can you delete it ?

solar tree
#

?

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what can I do

#

what can I do

#

what can I do

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what can I do

sturdy swan
#

can you check my bot

fluid rapids
#

One message removed from a suspended account.

sturdy swan
#

mines kanye west

fluid rapids
#

One message removed from a suspended account.

sturdy swan
#

its been like over a week is that nromal

fluid rapids
#

One message removed from a suspended account.

sturdy swan
#

ok cool

fluid rapids
#

One message removed from a suspended account.

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One message removed from a suspended account.

sturdy swan
#

ah

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ok

arctic pagoda
#

I'm trying to reply to the comments of the user's I press submit and it doesn't show up, is there any reason why?

waxen moth
#

Small question, what is the Certified Developer role?

untold musk
waxen moth
#

ok thanks

fluid oxide
waxen moth
#

ok cool! Thank you

solemn lagoon
#

i accidentally made a 0 star review, how do i get rid of it?

lean star
sturdy swan
analog dagger
#

ımm...when i use WordBot in english. how can i finis with any word

limpid fractal
#

wrong server

analog dagger
#

thanks

digital blade
#

-bots

wild stoneBOT
limpid fractal
digital blade
#

ok

solemn lagoon
#

The server owner tried to delete it and he can't

calm trellis
#

Struggling to set this up on my server? New to discord and help welcomed

neat merlin
#

How can i upload a background picture for my bot in here?

zinc oracle
neat merlin
zinc oracle
neat merlin
#

Oh

#

Ok

boreal basin
#

hi i have a problem putting a profile picture of my bot on your top.gg page

limpid fractal
#

click refresh data on bot page for it to show up

boreal basin
#

Thank you

sturdy swan
#

How will I get to know whether my bot is approved or not to top.gg

glad kiln
#

hi, my bot sends images, is that a problem?

zinc oracle
sturdy swan
#

I don't think so

zinc oracle
sturdy swan
#

Any time period ?

zinc oracle
sturdy swan
#

And are there any chances of getting approved if it is not verified

zinc oracle
#

being verified is not a requirement for being approved on top.gg

sturdy swan
#

can we also apply for getting job on top.gg ?

zinc oracle
#

I dont think theres any positions open.

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other than like bot reviewer, but thats not really a job, just volunteer work.

glad kiln
zinc oracle
glad kiln
zinc oracle
zinc oracle
sturdy swan
#

Does Webhook trigger on Message event?

ig no

zinc oracle
#

nope.

spare ivy
#

Hello I have a problem with a bot that is that it is disconnected and it does not work for me with any command and I don't know if someone knows how to solve it the bot is the KDbot

wild stoneBOT
#

@spare ivy

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

tiny otter
#

y it show only for ME my bot if i open the link in my phone it show error 403

zinc oracle
#

its not approved.

tiny otter
#

what u mean ?

zinc oracle
#

only you can see your bot before its been approved.

tiny otter
#

when it approved ?

zinc oracle
#

all bots listed on our site are manually reviewed.

sick haven
#

review part has gone funky

zinc oracle
tiny otter
#

yay

heavy sierra
#

I need to adjust my bot to reacta but I'm too lazy😩

calm trellis
#

So, I have managed to add the bot within my server! Should the commands work straight away? Am I missing something as they’re not? Any help welcomed. Amateur here.

barren arch
idle void
#

idk how much i wait si can anyone tell me how much will take to my bot get aproved/denied?

idle void
#

woooowww

#

kk

calm trellis
idle void
#

ty

sturdy swan
#

Hi, I wonder if anyone here has anything to do with arcane bot?

barren arch
calm trellis
#

Yeah

barren arch
zinc oracle
#

-wrongserver @calm trellis @sturdy swan

wild stoneBOT
#

@calm trellis @sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

barren arch
sturdy swan
#

Do you get a warning or any type of sanction after a reported review got deleted?

sturdy swan
#

I need a real answer, not a guess :D

barren arch
#

@zinc oracle ^

sturdy swan
#

All right, thanks.

grim brook
#

why do i only have $15.7 in voting credit for 800 votes

limpid fractal
#

from what I know every 100 votes after your first 100 is $1

latent stirrup
#

Where do I see if my bot will be accepted? Gs_teveo

sturdy swan
#

#logs And you'll get a private message from @hidden root

hard marsh
glad kiln
crude zodiac
#

I can't reply to feedback since 3 weeks or so, is this a known bug?

fair nexus
#

its been around 3 weeks and i havent received any DM about my bot listing on top.gg?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

jaunty cave
knotty hatch
#

Look closely! It's there.

sturdy swan
#

how long does it work to get my bot like working so ppl can invite it through top.gg

#

take*

knotty hatch
jaunty cave
outer osprey
#

I have a bad comment and he is false so can you delete it ?

sturdy swan
knotty hatch
jaunty cave
knotty hatch
#

3 weeks

jaunty cave
#

TY

knotty hatch
#

In caps and underlined

jaunty cave
#

i got like 3day

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lol

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18

zinc oracle
#

@knotty hatch sometimes discord wont link users to the right message.

jaunty cave
#

yes lot

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it sends me to a demo of discord but cant type

stuck kiln
#

Why not make it so users can’t use the bots in this channel?

scarlet stirrup
stuck kiln
#

Why is Luca allowed to be used in every channel but if he’s used in any channel other than #commands people are threatened to be muted , seems as if it’s poorly made and too lazy so people just get muted instead for just using a bot

long ferry
#

Because luca also had moderation commands

#

-b

wild stoneBOT
#

tickNo Uhm... Could you try again? I didn't get who I need to ban.

sturdy swan
#

Hi, I'll ask something, I'll put it to the bottom, I answer as a bot in one of the two pictures, in the other, it's normal why

#

I deleted my normal answer :(

stuck kiln
# long ferry Because luca also had moderation commands

well can all users use -b ? no that would be dumb right? maybe commands should be restricted to certain roles who need access to them. kinda silly muting people who just use a bot when they dont know theyre not supposed to because of a poor choice

hybrid oriole
#

Sorry to bother again.

#

But I want to ask a question about the website.

#

Is there such thing as a zero review??

stuck kiln
#

if I mean if you have 0 reviews you have 0 reviews ?

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confused on your question

hybrid oriole
#

This

#

It's a person put a zero star review

#

Is that even possible?

stuck kiln
#

ohh I am not sure, test it out your self see if its possible ?

hybrid oriole
#

Yes please

#

I would like to know

stuck kiln
#

ok so, go write a review on something on top.gg and see if putting 0 stars is an option for you.

hybrid oriole
#

Because I have no idea either and I know I should be testing on myself but I don't know how

stuck kiln
#

just see if its possible, dont leave a 0 star review on someone for no reason tho

gloomy shell
#

It is possible, it's a bug

#

It shouldn't be possible

stuck kiln
#

bug #5000

hybrid oriole
#

Wait what!?

gloomy shell
#

Itll be fixed and any 0 star reviews will be fixed

hybrid oriole
#

Ok

#

Thank you so much I'm glad that you're all here to help on this

hybrid oriole
# gloomy shell It shouldn't be possible

My question if you don't mind me asking, If it's not supposed to be possible then why is it happening other than being a bug. Did server of that place mess up or the website got the code wrong by accident And that's how it made the bug in the first place?

gloomy shell
#

I don't code the website so I dont know how it's a bug in the first place

wild kiln
#

Help

#

Can someone help

cyan flint
#

whats the issue?

sturdy swan
#

Hello

wild kiln
#

WELL

#

How do u make an event that sends a message in a channel if the server name matches Spooky Time?

#

So many people tried to help but to no avail

sturdy swan
#

How much time is the whitelist to verify me bot

wild kiln
#

I think it includes: GuildUpdate and filtering it

#

But idk

#

I need the exact code for this

cyan flint
wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Ok tysm

dapper trench
#

Can I get the dblapi website link?

sturdy swan
#

hi, ive recently added my discord server in top.gg and it has 4 votes, and it is genshin impact related but when i search it even with its own name i can not find it there?

#

am i supposed to have genshin impact included in my discord server name for it to show or description or what, cause in the tags you cant add custom tags

#

i will really appreciate ur help

livid harness
#

Hi

dapper trench
sturdy swan
#

is there something wrong if i vote my OWN bot?

dapper trench
#

ig no

rocky oxide
#

what happens if i have a command that requires admin

#

im sure ive asked

#

but

#

like

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im just worried my bot will be declined

sturdy swan
rocky oxide
#

if the bots are added without admin

sturdy swan
#

anything asks for admin = instant denial

rocky oxide
#

but

#

its requiring the user running it to have admin

sturdy swan
#

so is the bot asking for admin perms or does the user need to have it?

rocky oxide
#

the user needs to have it

sturdy swan
#

oh then that’s fine

rocky oxide
#

alrighty

#

yea

#

the user exicuting it needs to have admin perms

#

or it simply will say you dont have perm

#

seen here

sturdy swan
#

ah ok

rocky oxide
#

so i'm good?

sturdy swan
#

yeah you’re fine

sturdy swan
tawny tinsel
#

if i want to vote for my bot this pops up? ^^^

timber ledge
#

Hi, I think there is some problem with my bot on your site, I'm waiting around 22 days from submit, but nothing is happening, I'm worried whats going on with my bot

iron remnant
tawny tinsel
timber ledge
sturdy swan
sturdy swan
gleaming gull
#

how do i do the html for the long description? I want it to have a nice look

sturdy swan
#

hello, my community has 4 votes and when i search it it doesnt show up, i wrote genshin since it has genshin on its description and its a genshin server but its not there, does the title need to have genshin on it?

weary silo
#

hey i have a problöem i cant invite someone to my team

feral frost
#

How is the name Versadroid for a discord bot that can do a lot of stuff
is that a good name?

#

ok

hollow trellis
#

Why is my auctions role removed but I still have access to auctions on the top.gg website?

#

and why was my auctions role removed in the first place

#

I didn't do anything

slender falcon
#

@hollow trellis dm Veld

grand ocean
#

I have a question, if you kick DSL and readd DSL will the server votes reset?

#

In general, will anything reset?

grand ravine
#

no

undone jolt
#

Hey I’m having a problem where I can’t add the role for when they vote for my server

#

Basically it won’t show up

cyan flint
#

we’re having some issues with voting rewards, see pins ^^

undone jolt
#

Ok

#

Oh

#

When is it going to be fixed?

cyan flint
#

im not sure, hopefully soon

undone jolt
#

Hopefully

sturdy swan
#

is there something wrong if i vote my OWN bot?

sterile walrus
#

^^

#

you can vote your own bot every 12 hours btw, take advantage of that

sturdy swan
graceful dagger
#

-p ölürüm türkiyem

thorny surge
#

@oblique owl is dm advertising

astral iris
#

ahhhh

#

I found a bug

#

again

#

first, its Published(:)

#

And there should be space..

oblique owl
# thorny surge <@!752631746993848392> is dm advertising

I didn’t do it, it’s not too confusing, at no time did I divulge anything and much less did I go to your private discord to send a message. don't blame others. just because i'm brazilian if you think i don't understand english

#

@thorny surge

thorny surge
#

🤦‍♂️

valid olive
#

How long does it take for your bot to get reviewed

untold musk
#

3 weeks or more

astral iris
#

mhmmm

#

I heared a scary story one time..

#

Were my fellow friend human

#

said it his bot took whole month to get reviwed.

#

🤯

fierce ice
#

Hi, it's been like 2 weeks and they still don't accept my bot

fierce ice
astral iris
wide river
#

hi. i cant publish my server. every time i try it says to contact side admins

#

could someone pls help me😄

#

nvm i figured it out

atomic dew
#

i was trying to add the plasma bot to my server but it says i need it verify it? can someone help please

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

merry burrow
#

¿Que se necesita para agregar el bot? 🥵

thorn bison
#

How long does it typically take for servers that were added to top.gg to be visible in search ?
I added a server yesterday, however when I search for the name of the server on top.gg it is not found

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

gray wagon
#

hello

#

why i can't reply my bot commit?

long ferry
#

bot commit?

#

you mean review

#

or what

gray wagon
long ferry
#

read pins

thorn bison
# long ferry -pins

Aghhh I hope my server is searchable soon! I tried editing it but it didn’t seem to change anything

sturdy swan
#

anime search command

long ferry
#

yes

#

as long as the image on the top right isn't returning nsfw

sturdy swan
#

ahh okies thank you!

humble vault
#

has my bot been reviewed yet?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

reset my nickname pls

minor umbra
#

Do we need to be within this server to add a bot

#

I know @hidden root won't be able to DM me, I don't particularly care about that

gray wagon
long ferry
sturdy swan
#

what is the maximum delay time, for the review of a bot?

#

I actually have 6 reviews. I was replying to the 6th review and I submitted the reply. But it went as 7th review and my bot ratings were down very badly. What's the solution for this?

long ferry
#

read pins

sturdy swan
#

ok

lunar crest
#

How can i give a suggestion if i want to

long ferry
lunar crest
#

OK thanks

hearty swift
#

-help

short barn
#

How to remove this

left sentinel
#

-upto

zinc ore
proper estuary
#

@zinc ore almost 1 3 weeks over 19 days over still waiting

zinc ore
#

The current wait time is up to 3 weeks or more.

proper estuary
#

Can u pls say me how many days more

proper estuary
zinc ore
#

We're in the or more part.

proper estuary
#

1 month last am I right

zinc ore
#

This is not a countdown, it is a queue, you're in line, there is no way to know where you are in queue.

proper estuary
#

But the get over at a fix point

#

We wait for that point

zinc ore
#

There's no fixed point. There's no upper limit. It takes the time that it takes, the current queue is over 4000 bots.

proper estuary
#

Now current que does not matter me bro

Because when I got in line I see the people front of me not behind me bro
🙏 Pls try to understand

zinc ore
#

It doesn't matter how many before or after. What matter is that there are a lot of bots, not that many reviewers, and it takes time to review bots. If you feel it's taking too long, you may apply to become a bot reviewer to make the queue faster. See details in #announcements

proper estuary
#

@zinc ore I have applied 😀

zinc ore
#

Great, so in the meantime, you`re just gonna have to be patient as the 3500 bots that were in front of you at the time you applied, are reviewed in order.

proper estuary
#

Great let's wait for 1 month to over 😀😀

zinc ore
#

If that'll make you stop thinking about it for a couple more weeks, that's fine, go with that 😄

coral smelt
#

my bot isnt running

#

as in

#

i click the run button

#

and w8

#

no response

#

3 mins in

#

nothing

lone anvil
#

-support @coral smelt

wild stoneBOT
#

@coral smelt

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

zealous violet
#

I just wanna know if dashboard is necessary or not?

#

It's very difficult

#

Creating a website....

#

Then make it handle our bot

zinc ore
#

no it's not required at all, don't worry 🙂

zealous violet
zinc ore
#

huh? I'm talking about websites. You don't need a website or dashboard in order to submit your bot to top.gg

zealous violet
#

Ok

long ferry
#

what bot

sturdy swan
#

i smell -wrongserver

sage glacier
#

hey

zealous violet
#

How long will it take to get approval aahhhh

#

Waiting for so long

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

zealous violet
long ferry
#

see above

zealous violet
#

Ok

#

Thanks for not muting me

long ferry
#

@sturdy swan don't advertise

#

thanks

sturdy swan
#

hello my bot has been waiting for approval for a long time, can an official let me know when it will get approval?

fleet robin
#

you just gotta wait

zinc ore
#

The current queue times for bot review is up to 3 weeks or more. Still have at least one more week to wait (or more)

sturdy swan
#

I've been waiting for two and a half weeks

zinc ore
#

Yep, and it's 3+ weeks.

fleet robin
#

luca will DM you with results when they are available

sturdy swan
#

okay thanks

sturdy swan
#

error editing bot background

hazy seal
#

Hey, I'm unable to reply to reviews on my bot. Is this a know issue?

#

Also, I like the review, but when I refresh the page, the review is not liked.

#

Also, it says based on 4 review, but I only see 3 👀

sturdy swan
#

How to get bot verifications? because some bots have such a badge ✅ next to "BOT"

late knot
#

I've added my server but I can't find it, can anyone help me?

eternal night
#

@sturdy swan You have to have a bot in more than 75 servers and discord will reach out to you on how to do so

eternal night
#

About the verification thing, do you guys at top.gg somehow promote bots that are in 75 servers more than other bots?

sturdy swan
#

How do I get a bot developer role?

eternal night
#

Submit a bot and have it approved by top.gg staff

late knot
sturdy swan
#

I meant the discord verification

glacial torrent
#

is there a quick way to see how many people clicked on my page on top.gg? my bot has been added to a bunch of servers recently and I want to see if it is because it was added to toop.gg

hazy seal
late knot
#

How do I edit the bot?

sturdy swan
late knot
sturdy swan
#

I have sent *

knotty hatch
knotty hatch
sturdy swan
#

hey can i ask if its ok for the bot to Dm the reviewer the help embeds?

late knot
knotty hatch
#

@sturdy swan There are some rules around bots that send Direct Messages. Make sure to read them!

knotty hatch
sturdy swan
#

like it will DM the user when they run !help

knotty hatch
#

@sturdy swan Read the bot list rules in #rules-and-info "Bots with commands allowing a user to DM another user must either state the author or that it was anonymous; in addition to having a block or opt-out feature."

knotty hatch
hazy seal
late knot
#

I clicked on this and it showed the servers?

knotty hatch
late knot
knotty hatch
#

@late knot Well then you dont have a bot. So you first have to create a bot before you are able to edit the bot.

heavy pendant
#

Do bots on dbl need to be multi purpose?
The only use of my bot is to remove crash gifs/videos, will this be accepted? (Assuming it doesn't fail any other aspect)

knotty hatch
#

@heavy pendant Should be fine! Make sure it indeed checks out with all the other requirements. You can find them here: #rules-and-info

hollow belfry
#

my robot is not there yet

knotty hatch
#

🤖

late knot
knotty hatch
#

@late knot You asked me how do I edit my bot?

late knot
#

no?

knotty hatch
knotty hatch
late knot
#

Ok so my server currently at 124 votes but I can't see my server listed on the website, when I went into the pins it said I should edit a certain bot?

knotty hatch
#

Thats a fix for when a bot doesnt show up

late knot
#

But not a server?

knotty hatch
#

You can try to edit the server, maybe that fixes it. How long ago did you add the server?

late knot
#

2 or 3 weeks ago

long ferry
#

bots/servers

silent vine
subtle plaza
#

How do some bots show their website instead of just html code?

#

I tried this iframe but it just shows

#

<iframe src="https://johnnyjth.com/bot/commands" />

#

Why does it refuse to connect lol

limpid fractal
subtle plaza
#

I tried that example too

#

Like copied it

knotty hatch
#

I think that has to do with headers from your web server.

subtle plaza
#

It doesn't

knotty hatch
#

You have to allow for your websites to be shown on iframes. Otherwise it will show the refused to connect error.

subtle plaza
#

How can I do this?

knotty hatch
#

They explain it in that StackOverflow thread

long ferry
#
<iframe src="https://google.com"></iframe>
#

that is

subtle plaza
#

I tried with this too

knotty hatch
#

It is better but it will probably still not work if you don't change the headers on your website.

subtle plaza
#

How do I do that

knotty hatch
#

Look at the StackOverflow thread.

#

If you have any more questions regarding your issue, we should continue in the #development channel.

subtle plaza
long ferry
#

because google has iframes disabled

#

it depends on the webserver

subtle plaza
#

ok

knotty hatch
#

Johnny are you going to ever look at that StackOverflow thread? 😂

long ferry
#

probably not

subtle plaza
#

Am trying it rn

long ferry
#

though best is to move over to #development if you need further help, as this is slowly going out of scope of top.gg

zealous violet
#

Does not ask

subtle plaza
#

ok

long ferry
zealous violet
zealous violet
long ferry
#

We are not support for them either, if you need anything from then ask there

zealous violet
#

Just saying

#

I am acting like getting muted

#

Sorry

long ferry
#

We don't mute for asking something

stable token
long ferry
#

what do you mean not have roles?

zealous violet
#

Rank roles??

toxic cosmos
long ferry
#

You can remove your bot yourself and have that user resubmit it

toxic cosmos
#

so its the only way?

zealous violet
long ferry
#

unless they have lost access to the account, which I can tell isn't the case

toxic cosmos
#

or can i add one more developer who is assisting now in developing bot i believe this feature is removed from site

long ferry
#

only through a team then

#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
heavy pendant
#

Hey. 2 questions...
Is it possible to pay to have your bot put into a priority verification queue?
Where are bids placed for #bids?

long ferry
#

priority verification queue
not a thing and will never be

#

-auctions

wild stoneBOT
heavy pendant
pliant torrent
#

its a troll review. i reported it but the report button has back again. why?

#

this user didn't even added the bot i am checking the stats every hour

heavy pendant
#

Does your bot need to be approved before you can publish stats?

torpid hull
#

2 Questions
1 is this the support Discord for GiselleBot laughers
2 why doesn't GiselleBot @ people anymore in Custom Commands

torpid hull
#

hmmm okay

#

ahahaa

trail marten
#

Hey

#

How do I know when my bot is accepted?

glossy skiff
#

Why

knotty hatch
#

@glossy skiff are you getting this error when trying to invite a bot from the Top.GG website?

undone kelp
#

I cant vote any bot anymire or verify wats the problem.

knotty hatch
long ferry
trail marten
glossy skiff
#

@knotty hatch yes

trail marten
#

What’s current wait times cause I have been waiting 2+ weeks now?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

toxic cosmos
# long ferry -upto

hello again i invited 2 members by placing their discord id in the box and selecting admin it says pending invites as 0

#

could you help?

#

and how to team members receive invite via mail or something?

long ferry
#

See pins

toxic cosmos
#

yea ok but how will they receive the invite

azure elm
#

Hallo wie funktioniert der Blackout Bot?

dark lance
#

i need help in settingit up

#

/help

cyan palm
dark lance
#

i have set it up

#

the tournoment

cyan palm
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

I've been waiting for an answer for a long time

#

when do they come back?

knotty hatch
#

@sturdy swan What answer are you waiting for?

sturdy swan
#

confirmation or rejection about my bot

unborn dawn
sturdy swan
#

hmm, I get it

unborn dawn
#

And to know if accepeted or declined you will get a ping in #logs and a dm from @hidden root

sturdy swan
#

I get it. thank you.

dark lance
#

after getting everyone registered then what

#

@odd galleonsrry for ping after getting everyone registered then what

long ferry
#

Don't ping staff

#

You're in the wrong server

#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

dark lance
#

oj

stable fractal
#

For some reason none of my votes on any bots r working, is this a bug?

long ferry
#

What are you referring to with "none are working"

#

Could you describe what happens

stable fractal
#

i clicked the vote button, it said vote successful or smth like tht, but the vote wasnt registered

long ferry
#

If it said vote successful, everything went fine on topggs end

#

If you're supposed to receive rewards, then that's an issue on the bot

stable fractal
#

but its not just happening to one bot

#

and it looks like im the only one having this issue

clever glacier
#

im not even kidding but its been like 2 months since i put my bot on for approval

#

and when i added my bot, luca didnt even dm me

#

if screenshots are needed, i got them

#

why on earth are you trying to send an invite @sturdy swan

sturdy swan
#

Hello, my friend kubakouril#0955 can't connect to my discord server

clever glacier
#

wtf are u talking about lol

clever glacier
#

what does that have to do with top.gg

sturdy swan
#

Hello, my friend kubakouril#0955 can't connect to my discord server @odd galleon

heavy pendant
#

If my bot application changes but it is the same bot, do i need to resubmit? or can i just change the invite link

limpid fractal
#

can just change invite link

sturdy swan
#

@sturdy swan

#

Hi, I can ask you to connect to a discord server

stark robin
#

is it hard to make a dashboard for you bot

limpid fractal
alpine summit
#

Can I leave this server without my bot getting removed from top.gg?

knotty hatch
#

You can

long ferry
#

Depending on what rule it broke tho ofc

main nimbus
#

I did not receive a private message from the luca bot

knotty hatch
#

@main nimbus What did you expect to receive from Luca?

main nimbus
#

@knotty hatch Well, I put a bot on top.gg

honest island
#

reklamcı herif ayıp değilmi?

knotty hatch
#

@main nimbus You will be notified when your bot has been reviewed. The queue waiting time right now is approximately 3 weeks.

long ferry
#

@hidden root DMs you, not Luca

thorn shore
#

is ther any bug about the vote count ? on my analytics datas, all is fine, but on my bot page, the number is never the same

cyan palm
sturdy swan
#

i added my second bot at 1-5-2021

#

but it cnt verify yet

#

@cyan palm cn you help pls

vapid cliff
long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

how do i add my server here?

#

when i press it just shows the servers i have voted

daring sparrow
#

Are Discord bots verified in order, or is it random?

long ferry
long ferry
daring sparrow
knotty hatch
#

Yes verified in order.

daring sparrow
#

Thanks

#

Also, where can I apply for bot reviewer?

knotty hatch
daring sparrow
#

ty

sturdy swan
long ferry
#

Pins

#

Read pinned messages

sturdy swan
#

Are all the verified bots are safe to use?

long ferry
#

I would not 100% trust any bot, doesn't matter how well it was tested. We test if bots violate any rules on #rules-and-info and occasionally receive reports when they do after approval

sturdy swan
#

also do i change its name or what

long ferry
#

?

sturdy swan
#

Even if bots r rejected luca dms us right?

#

it says possible fix is to edit the bot

#

Asking so that i realise bots alr rejected or approved ://

#

for the server to show up on the website

long ferry
#

edit your server

#

not a bot

sturdy swan
long ferry
#

@hidden root dms you

sturdy swan
#

okay

halcyon bramble
#

i have got a dm advertiser

sturdy swan
long ferry
#

just edit your description

#

add a "a" or smth

thorn veldt
#

Hmm when i try to set my background image using imgur, top.gg says something went wrong

long ferry
#

has to be a direct image url

#

right click the image, then copy image url

thorn veldt
#

oh i see the problem

#

thanks

#

also, what is the estimate time for my bot getting approved / denied

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

thorn veldt
#

thanks!

sturdy swan
#

this works??

long ferry
#

The reason why you should try editing something is for top.gg to update your page so it could try to list itself

#

just submit and see

#

if it doesn't get added, then read pins again

sturdy swan
#

i guess ill check back later cause it still doesnt show..

#

;-;

long ferry
#

give it time

fierce abyss
#

why ain't I able to edit reviews on top.gg

#

i've tried 5 times in a row and after a slow loading bar it just stays the same lol

long ferry
#

because you aren't supposed to be able to

#

unless these reviews are yours

fierce abyss
#

they are.

long ferry
#

then read pinned messages

light oriole
#

How do I access discovery on iPhone or is their no way to do it?

long ferry
#

this is not the right server

light oriole
#

Oh sorry

fierce abyss
#

I assume this was not a known issue as the pin only relates to bots and servers not saving edits rather than reviews?

long ferry
#

both related

fierce abyss
#

ok

pale dust
#

so if i put my bot in the list i have to wait 2 weeks because they have to analyze it?

winged zephyr
#

Guys, my bot has been in the queue for a long time. (Almost a month.) I was wondering if it takes that long.

sturdy swan
#

well i will go for 2 weeks sleep then

#

;-;

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

-queue

midnight frost
#

umm

#

My server doesnt show up in the list

knotty hatch
#

@midnight frost The pinned messages should help you fixing that issue.

midnight frost
#

ok thanks

fickle heart
#

how to give owner to a member?

humble rose
#

how can i fix the no bot icon thing?

#

my bot has a icon

toxic cosmos
#

yea i had the same issue

humble rose
#

but it doesnt show up for some reason

#

and it somehow shows up here

#

on the vote page

pale dust
civic pine
#

it's in your bot page

humble rose
#

huh

#

one sec

knotty hatch
#

@sturdy swan Queue is 3 weeks right now

humble rose
#

yup works now

#

thx

civic pine
#

yw

deft tinsel
#

% of the position doesn't work now? mmulu

civic pine
#

yes

knotty hatch
#

@sturdy swan You get the role when the bot is accepted

molten mango
#

how's it going

civic pine
#

?

toxic tree
gleaming gull
#

how can i remove my bot?

#

before its accepted

deft tinsel
gleaming gull
#

where is that located? cause i don't see it

deft tinsel
#

on the right of the bot page

toxic tree
sturdy swan
#

how can i describe my bot like this

#

;-;

#

anyone

deft tinsel
#

you mean the list?

sturdy swan
#

ye

#

points

toxic tree
#

<table></table>

deft tinsel
#

html

sturdy swan
#

k

bitter nebula
#

I need my demand bot, how can I find it?

deft tinsel
toxic tree
#

Hmmmm

toxic tree
bitter nebula
#

ok

gleaming gull
toxic tree
#

Nah, you have access

gleaming gull
#

under bot info correct?

#

oh wait nvm

#

its no under that, its under the bots page

toxic tree
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Yes

midnight frost
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why I cant remove review?

toxic tree
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Leave the page

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We can't remove :/

sturdy swan
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how can i make THIS in bot description

zinc ore
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Literally the same was as Discord, since you can add markdown in your long description.

sturdy swan
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well fine ty

toxic tree
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Why ._.

toxic cosmos
toxic tree
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@deep bough

deep bough
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Just curious

toxic tree
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Ah xD

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My bot is in verification

deep bough
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Oh nice lol

zinc ore
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"unsorted images"? ia_think_thonk

toxic cosmos
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ill show you

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i mean Readme markdown

lunar crest
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How to make a message which is sent when someone votes? Discord.js

toxic cosmos
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my friend made this

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when i use this in top.gg images arent in their place