#support

1 messages · Page 423 of 1

orchid atlas
#

Cause Bot does not respond to most commands

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The bot responds to all necessary commands

zinc oracle
#

looks like a screenshot for a different service, your bot has no been denied on top.gg

orchid atlas
#

Everything works fine for me and on my friend's server

zinc oracle
#

well, no ones reviewed your bot, and youve not been denied, so.

orchid atlas
zinc oracle
#

its in queue

orchid atlas
#

Okay

wintry schooner
#

i dont think 1 hour of waiting is good
can some1 help me?

bleak vault
#

Hi

zinc oracle
zinc oracle
#

that doesnt answer my question.

wintry schooner
#

or just when you log req.body its undefined
that one

zinc oracle
sterile eagle
#

how do i add my bot in your site?

zinc oracle
sterile eagle
#

thanks

worn moth
#

i still cant edit my bot's page (getting a 403), is there a way that i can possibly edit my bot page by contacting an admin/idk?

#

(been few months)

sterile eagle
#

when will be my bot be approved?

nocturne hinge
sterile eagle
#

damn! isnt there a faster way?

near narwhal
#

Hello, I come to ask if you can remove the sub-owners of the site, there is one that is changing the credentials without permission from the current developers, me. Please help!

tender copper
#

My bot was offline because it was doing maintenance and I received a warning to call the bot as to how long it takes for them to review again?

cyan palm
#

-upto for more information

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sterile eagle
#

Is it sure that my bot will get approval after few days or there's a change that it won't be approved?

twin river
#

As long as it follows the rules

sterile eagle
sturdy swan
#

ive done the thing on the website to be able to bid and nothing still has happened

violet goblet
#

Ok so my minecraft server says pending and I sent a ticket with the billing info and receipt got no response and this feels like an easy fix but this is my first time so I might need some help but do pleas tell me if it saying pending is normal

zinc ore
#

This is top.gg support, not Minecraft hosting.

limpid fractal
#

how does one mix topgg for an mc hosting service <_<

violet goblet
#

The website said witherhosting discord sever

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Strange well srry to bother you

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This is what it looked like my b

surreal tusk
#

I've waited at least a week, but why hasn't it been reviewed

wild stoneBOT
#

@surreal tusk

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

surreal tusk
#

Ok thanks 👍

sturdy swan
#

ive requested to be able to bid for my server but nothing has happened

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its been awhile

pearl hedge
#

@limpid shadow

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fix bro

long ferry
#

kick dsl

pearl hedge
#

i did

long ferry
#

then it shouldn't show up anymore

pearl hedge
#

and reinvited

long ferry
#

why?

#

what's the reason of trying to delete it then?

pearl hedge
#

nvm

jagged storm
#

confused noises, are you wanting to invite it or delete it

sturdy swan
#

can my question be replyed to?

long ferry
#

you need to be patient after requesting access

sturdy swan
#

pretty sure apps don't work

long ferry
#

cc @limpid shadow headpats

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auction apps maybe stinky, could you confirm it working correctly?

limpid shadow
#

Yep work fine

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Haven't done this week yet

long ferry
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thank you for confirming

sturdy swan
#

@long ferry how long does it take?

long ferry
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3-4 weeks or longer

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can't give you an accurate time

sturdy swan
#

so i will lose my credits by then

silent mountain
#

I need help with the default profile thing

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Im confused

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I cant search what my rank is anymore

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is it not rl.rank

long ferry
#

-wrongserver @silent mountain

wild stoneBOT
#

@silent mountain

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

long ferry
sturdy swan
#

so i requested it and its going to take 3-4 weeks+ and it will expire why make it only a month if requesting takes that long each time?

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and 3-4 weeks just to look at like 4 questions?

long ferry
#

because you need to think ahead yourself when redeeming credits, claim credits only when you have auctions access

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to avoid such thing

sturdy swan
#

yes, but when requesting it says how much you have/how much your going to spend, theres no way i know how much im going to spend if i have to do it before, and there was no warning saying request a month before because you could be waiting a month

tardy comet
#

hello does anyone know why inviting the bot and it cant access to the server?

long ferry
#

-invitebot

wild stoneBOT
#

It seems like you want to invite a bot to your server In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.

Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.

pure walrus
long ferry
#

see what veld said above

vague umbra
#

Any good free hosts?

pure walrus
long ferry
#

The only thing I can tell you as of now is just still being patient

vague umbra
long ferry
wild stoneBOT
#

@vague umbra

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

vague umbra
#

Sowy

versed wraith
#

We've had clearly troll reviews on our server for months that have been flagged yet still not looked at or reviewed

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Is there something we should do because it really makes us look bad by dropping us down to 2.5 stars :/

dense prairie
#

No offense but maybe those users genuinely dislike your server.

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If that's the case try to use it as a learning experience and see what they're critizing

versed wraith
#

You want to read them yourself?

long ferry
#

Yeah saw them myself

versed wraith
#

Those are very clearly not genuine reviews :/

long ferry
#

removed the ones breaking our review guidelines

lethal knoll
#

hello

versed wraith
#

Thank you. Still sucks the people we had to ban for slurs and stuff can leave a review

mossy basin
#

did you know you dont have to actually be in a server to review it HobbesThink

pearl kernel
#

Hello/Good evening Is there a command to give items from the store instead of buying them as admin of our server, then is it normal I buy an item I give it to my colleague we do not see it in his bag

neat merlin
#

How can i make webhook?

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I tried to watch a video in youtube

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But its not working

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This is my webhook link

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I dont know where to put it because i dont have option

wild stoneBOT
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@pearl kernel

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

long ferry
lilac nymph
#

Im stuck in a n infinite authorize loop when trying to check my acc on the site

neat merlin
long ferry
#

because they just aren't supported

neat merlin
#

O

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I saw a few people including that mythical creating a webhook, which in their username of course, but has the bot tag beside. First i thought it was really bot, later from another boy who is my friend said that those are webhooks

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I saw them sending random emojis by using webhooks

long ferry
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they are not discord webhooks, people make bots for it

neat merlin
#

Oh

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Ok

lilac nymph
long ferry
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known issue

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read pins

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nevermind not mentioned on pins

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but the team is aware of that issue

lilac nymph
#

ah ty

dense rune
#

How to get access to #bids ? HidesUnderBlankie

long ferry
#

-auctions

wild stoneBOT
devout parcel
#

😊

whole spade
#

588191620197777409

livid glacier
#

got it

inner axle
#

is the top.gg review moderation queue backed up or something? I reported this over a month ago but it's still pending...

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I've also reported a lot more weeks ago and they're still pending as well

sturdy swan
#

Hey im having an issue

untold musk
sturdy swan
#

This is happening everytime i try to authorize

inner axle
sturdy swan
#

guys?

sturdy swan
#

User ID 793812132218142721 Dm ads

soft glacier
#

help me i have a problem while logging in

violet swift
#

help i have a problem logging in

sturdy swan
#

same problem, 500 unexpected error

sonic kraken
#

Why is this happening?

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Bots pfp not loading up

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I did

zinc oracle
#

refreshed data can take some time to show up

sonic kraken
#

It's since a week

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Or prob 2

zinc oracle
sturdy swan
sonic kraken
#

Oh maybe my fault tyyy

zinc oracle
sturdy swan
#

Welcome

drifting stratus
#

I’m trying to vote on iOS safari. When I try to play the ad I get this error. This has been going on for a few days now. Not sure if it’s an issue with me or with top.gg. Any info?

turbid flax
#

Whenever I attempt to login online, I get an error 500 message

drifting stratus
zinc oracle
#

the site uses a feature safari doesnt support iirc.

turbid flax
#

It seems the error 500 message is going on with lots of people, has anyone found a solution?

zinc oracle
turbid flax
drifting stratus
#

Chrome doesn’t keep me logged into Discord which means that I would have to sign in and 2FA every time I vote. And even with a password manager that’s a pain.

drifting stratus
zinc oracle
zinc oracle
drifting stratus
#

But what is the feature? Is there really nothing top.gg can do instead?

serene barn
#

why bot get decline

#
Your bot @karmic pike was declined by reviewer Dev.
Reason: The prefix you've listed on your bot page seems to not match your bot's actual prefix. Please make sure the prefix you list is correct so we are able to test your bot properly. (Your bot page states it's "`", but the actual prefix is "$")
If you would like to dispute your decline, please DM Dev.
zinc oracle
serene barn
#

what this

zinc oracle
serene barn
#

bro cn you wht bot decline

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reason

drifting stratus
zinc oracle
zinc oracle
serene barn
#

bro always give un use full reason

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% my bot prefix is this

zinc oracle
#

then your bot still would have been denied as your bot listed its prefix as "`"

serene barn
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wht my page prefix always thia %

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no

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it work with

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%

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this

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i give you proof

zinc oracle
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i cannot help you more, contact the reviewer that denied your bot

serene barn
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offline

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reviewe do wrong

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wtf

zinc oracle
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dm them and wait for them

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@sturdy swan dont post ads

sturdy swan
#

ok@zinc oracle

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@zinc oracle way

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🤔

zinc oracle
#

@viral umbra dont post ads

viral umbra
#

@zinc oracle ok

small shadow
#

Hello! I am registered with BOT. When will they be examined and the answer will come out?

wild stoneBOT
#

@small shadow

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

blazing shuttle
#

I keep getting this error when i try to login to top.gg

zinc oracle
candid jacinth
#

its happening to me to

blazing shuttle
#

I have tried that

shy carbon
#

W vote

#

W cl

zinc oracle
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@candid jacinth @blazing shuttle will let team know.

blazing shuttle
#

Thank you

candid jacinth
#

ty

brisk dagger
#

if a bot is offline for a long time does it get removed?

fringe flax
#

it wont let me vote

sturdy swan
fringe flax
#

@limpid shadow I cant upvote poketwo is it down?

zinc oracle
zinc oracle
brisk dagger
zinc oracle
brisk dagger
zinc oracle
#

its exam time, many mods are not very active as they are very busy.

fringe flax
#

it says error code 500

brisk dagger
fringe flax
zinc oracle
fringe flax
#

ok thank you

#

sorry for ping

brisk dagger
#

I even have bank statements of ads I bought on the alt

zinc oracle
zinc oracle
brisk dagger
#

...why am I getting bounced from people to people

untold musk
#

Would you rather be ignored again or pointed in the right direction? Lol

zinc oracle
#

bank statements are not something i am really trained for, i moderate discord and review bots. thats a little above me.

zinc oracle
#

just school in general, but yeah.

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15+ staff on break without role right now, and those who remain many are mostly mia. pandasad

fluid rapids
#

One message removed from a suspended account.

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One message removed from a suspended account.

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One message removed from a suspended account.

candid jacinth
#

Why cant i vote?

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its says 500 error

fair ibex
#

yeah i can't sign in

sturdy swan
#

Site issues

candid jacinth
#

same lol

fair ibex
#

ah ok. any idea when it'll be working again?

sturdy swan
#

No ETA

fair ibex
#

ok thanks

ashen niche
#

yo how can I add a creator to the creator list in top.gg

outer crest
#

Help!

sterile eagle
outer crest
wintry elbow
#

@zinc oracle upto me

zinc oracle
#

-upto @wintry elbow

wild stoneBOT
#

@wintry elbow

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

zinc oracle
#

its stated in pins too

wintry elbow
#

@zinc oracle it's been 3 weeks

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no one reviewed my bot

twin river
#

It's been 2 weeks and 3 days since you added your bot

zinc oracle
#

its been 17 days, not 3 weeks

vast dove
#

i am unable to vote it shows error 500

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why?

misty sparrow
#

Hmm I can vote

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Retry

vast dove
#

everytime it shows this

misty sparrow
#

Login

vast dove
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i did

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but again same thing pop up

misty sparrow
zinc oracle
vast dove
#

ohk

gray wagon
#

why i can't reply to user comments

gloomy rose
#

when i go to login and go to vote it wont let me login it says it is an issue

gray quail
#

please

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how ifix the errour 500

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unxepected errour

zinc oracle
#

@gray quail @gloomy rose known issue, teams aware, no eta on a fix.

gray quail
#

oh

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;'(

ruby peak
#

how can I create an invite for every guild my bot is in?

@commands.command()
async def test(self, ctx):
    for guild in self.bot.guilds:
        print(guild.id)
rustic eagle
#

i cant mention my friends in my dank meme channel but i already added them please help

zinc oracle
zinc oracle
rustic eagle
valid inlet
#

How do I know that my bot is already approved?

zinc oracle
teal vault
#

he won't let me vote

#

any solution?

sturdy swan
#

Yeah same for me

unborn dawn
sturdy swan
zinc oracle
sturdy swan
#

yeah

zinc oracle
#

known issue team is aware, no eta on a fix.

sturdy swan
#

oh

sturdy swan
zinc oracle
#

not that im aware of.

sturdy swan
#

Hey there, I needed to ask as to why the reward roles dont appear on the web panel even though the bot is in the server and has the roles?

last breach
#

why does my bot look like that?

zinc oracle
last breach
#

oh nice

sturdy swan
#

it does have the perms tho, and is above the roles it needs to manage

zinc oracle
dense lichen
#

it's been more than 2 weeks no dm yet....is there any issue behind this?

stuck kiln
#

guys its been 3 and a half years

sturdy swan
#

ah its still the same, like after i update on the bottom after adding the role, it keeps giving this

zinc oracle
dense lichen
zinc oracle
#

yep, its still in queue

sturdy swan
#

😢 how am i glonna temp people into voting then 😢

hybrid sequoia
#

how to get your bot on certified featured bots?

sturdy swan
#

This is stupid :p

#

I just want to use reaction roles but cant :p

twin river
wild stoneBOT
#

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
twin river
#

We don't have anything to do with a reaction role bot

twin river
latent badge
#

i have a problem: I have problems with adding my bots on top.gg

twin river
#

And what is the problem?

dense lichen
latent badge
twin river
latent badge
#

yes but it how can the bot be approved? I search month later but no results....

twin river
#

After submitting you need to wait for a reviewer to make sure your bot follows all of our rules. If it doesn't, it's going to be declined

#

Your bot was declined because of an invalid long description

latent badge
#

oh

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but i have another bot

#

what is with this bot

twin river
#

You added that bot a little over a week ago, it's still waiting for a review

lone oxide
twin river
reef sigil
#

I accidentally deleted my bot yesterday

#

can you do something?

sturdy swan
#

There is no way to restore

reef sigil
#

f

#

Okey.

blazing lagoon
#

F

halcyon badge
#

how i approved my bot anybuddy tell mi

twin river
#

After you've submitted your bot, you need to wait for a bot reviewer to check your bot. Be patient

halcyon badge
#

ok thx

sturdy swan
#

help

#

please

#

help

twin river
#

We can't help you unless you tell us what you problem is

halcyon badge
#

one more my bot invite link show here invild

sturdy swan
sturdy swan
sturdy swan
sturdy swan
hoary spire
#

It’s been around a week. How many days are still need to verify??

wild stoneBOT
#

@hoary spire

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
hoary spire
sturdy swan
#

i am bored seeing that

dapper surge
#

What's the URL that's giving the error? @sturdy swan

sturdy swan
#

¯\_(ツ)_/¯

dapper surge
#

When ever the devs get to it.

dapper surge
#

How?

#

They are currently redesigning the frontend of top.gg, maybe it will be fixed in that update.

sturdy swan
#

they arent

#

ok i will wait for that day

real laurel
#

Hopefully you realize this isn't the only issue there is to fix on the site

sturdy swan
#

ya

real laurel
#

And hopefully you also realize that they also have priorities

sturdy swan
#

ya

real laurel
#

Cool

sturdy swan
#

ya

#

i hope they kill that disturbance soon

sick haven
#

lol

fierce swallow
#

why cant you add servers the bot is in

#

it doesnt update when i put an id in

covert crow
#

for maximum how much time do I have to wait for Bot Review thing?

limpid fractal
#

there is no max time

delicate nymph
#

Hey, i cant login into the website to leave a review on a bot or anything like that

#

this is the error url

real laurel
#

Known issue

vapid atlas
#

How do I leave a review for a bot on top.gg?

delicate nymph
#

is there some way of fixing it ? or maybe a bypass

verbal oak
misty sparrow
#

can you read messages in the channel after sending a question asked 100 times today ?

vapid atlas
#

How do I apply for a bot to be taken down from top.gg?

misty sparrow
vapid atlas
#

How do I report a scamming bot that is using your platform?

misty sparrow
#

There is a report button

vapid atlas
#

Thanks, im a bit stupid didn't see. 🙂 Ty.

misty sparrow
#

Np

sturdy swan
#

@long ferry Ads above

#

Oh deleted nice

dense prairie
#

Where is the official documentation and usage examples for top.gg python?

real laurel
#

there's a link to the python github repo

#

in the docs

modern fulcrum
#

Hi, I am having a problem on the top.gg website. The problem is that I am unable to login, it would be greatly appreciated if someone could assist me.

sturdy swan
real laurel
#

CURRENT SITE ISSUES

ALL ISSUES LISTED HERE ARE KNOWN AND WILL EVENTUALLY BE ADDRESSED
Legend:
upvote — Issue is resolved.
neutral — Issue is known, feature may not work for everyone.
cross — Issue is known, feature is outright broken for most/all users.

upvote Vote webhooks on Top.gg/servers may not work
》This means vote roles assigned by @small lantern may not be given out/work.
upvote Inviting bots using a different language on the site other than English can cause inviting bots to be broken.

neutral Users are unable to select a server when applying for auctions.
neutral Bots/Servers may not show up in search (Possible fix: Try editing the bot and checking back later to see if it appears in search).
neutral Some users are unable to edit their bot/server or some users are able to edit their bot/server, but those changes are not saved.
neutral Replying to reviews may not work/may result in a new 0-star review being put instead of a reply.
neutral Users may not be able to submit their servers due to the new edit page, which causes the server to be inaccessible to other users.
neutral top.gg/me returns 404.
neutral Trying to add a Support URL when submitting a bot may not work.
》》Potential Fix: This can be avoided by submitting the bot first without adding the Support URL, then editing it in afterwards.
neutral Trying to add a server may not work, trying to access your servers through /servers/me returns status code 500.
》》Potential Fix: Logging out and back in, as well as clearing cache.
neutral Some users aren't able to fetch their bot through the Find Bot button, making them unable to submit their bot to Top.gg.
》》Potential Fix: Logging out or back in, as well as just giving it some time and trying again later.
neutral Caching issues are present everywhere.
》》Potential Fix: Refresh the site and/or relog.
neutral Invalid CSRF on bot submission.
》》Potential Fix: Refresh the site and/or relog.
neutral "Bot already submitted" error when submitting a new bot.
》》Potential Fix: Wait up to 30 minutes and try again.

ISSUES RELATED TO TEAMS
cross The transfer bot button on the Teams page does not work.
upvote You cannot add or remove co-creators after submitting your bot. This is due to the design of the new editing page. If you wish to add another user to get access to your bot, consider using Teams (if possible to invite, see issue above).
neutral Adding members to your team may not work, they do not show up as pending invitations like they're supposed to.
neutral Creators and/or Team members don't seem to reliably work on servers, causing permissions issues or the Creator Controls to not show up at all.

modern fulcrum
#

Yes, it redirects me to an error 500. I am not able to log in which means I won't be able to vote for bots. Anyways, thank you for helping me out. Appreciate it 👍

sturdy swan
#

ok

echo beacon
#

16 days in 👀

long ferry
#

2 weeks or longer

agile harness
#

I am getting this error. Can anyone help me out

zinc ore
#

Known issue, see pins

worn bone
#

Hey, i'm wating 17 days now for my bot to get approved. How long does it take?

zinc ore
#

up to 2 weeks or more.

worn bone
#

So, i can be reviewd now at every moment?

nocturne hinge
#

Yes

zinc ore
#

as soon as it reaches the top of the queue, yes

worn bone
#

How can i see when it reaches the top of the queue

zinc ore
#

You will be notified after your bot has been reviewed.

worn bone
#

Oh, okey.

autumn nacelle
#

hey

#

i set my bot offline for only 2 mins when it was offline they tried to review it pls can you again see my bot is online now as always

snow iris
#

why did not get even 1$ ? its on top.gg from 2 months now ```Voting credit
These credits will be available for you to claim at the start of the next month.

$0.00```

zinc ore
oak cypress
#

question:
How long does it take to check the bot

snow iris
zinc ore
zinc ore
oak cypress
#

uhh

zinc ore
worn bone
#

I need to wait 4 days more, than i'm waiting 3 weeks.

zinc ore
oak cypress
#

can i see the queue ?

worn bone
#

My friend submitted he's bot on the same day as me, he got reviewd 5 minutes ago. Is there a change that my bot also is getting reviewd today?

zinc ore
#

No, the queue is not public.

oak cypress
#

;| xD

zinc ore
alpine blaze
#

Hello, when I try and log into the website I get a white screen, "500 unexpected error" with a message directing me here, sorry if this is in the wrong channel!

real laurel
alpine blaze
oak cypress
#

how do i get the developer role

real laurel
#

By getting a bot approved

oak cypress
#

uhi

meager stone
#

why this happenin

worn bone
#

Becouse you changed the avatar of your bot

meager stone
#

yea and i did that 2 weeks ago.

#

still i cant identify why it aint workin

real laurel
#

Have you tried clicking refresh data

sturdy swan
#

I accidentally reported a comment on what to do

real laurel
#

Don't worry about it, it'll be reviewed and unflagged if necessary

sturdy swan
#

Ok thank you

#

I have to wait how many times for the verification of my bot

grand ravine
#

2 weeks or more

meager stone
snow iris
#

in the field ```Long Description
optional
A brief description of what your bot is about.

snow iris
#

thnx !

lofty kelp
#

when i try to login

meager stone
lofty kelp
#

this is what it says

#

The code returned by Discord is either expired or invalid. Please try again.

If you believe something should be here contact us through our discord or at support@top.gg

meager stone
snow iris
meager stone
#

and it should look like this

lofty kelp
#

um....

meager stone
#

ignore the BG

lofty kelp
#

hello?

lofty kelp
#

i didnt do anything 😦

snow iris
meager stone
lofty kelp
sturdy swan
#

Hello

#

İ got 500 error what i need do?

real laurel
#

Did you read the pins

rare beacon
#

hi

sturdy swan
#

Pins?

real laurel
#

Pinned messages

meager stone
sturdy swan
quartz willow
#

we're working on the 500 issues

lofty kelp
sturdy swan
#

Ya

meager stone
real laurel
#

I told both of you to check the pins

sturdy swan
#

İ download a bot and they say me vote

lofty kelp
meager stone
#

you need to wait

sturdy swan
#

But i didnt have acc

meager stone
#

some time

lofty kelp
#

ok

sturdy swan
#

How long?

meager stone
#

like most probably 1-2 days ig

lofty kelp
#

yh how long?

sturdy swan
#

Uh

olive ermine
meager stone
real laurel
dense narwhal
meager stone
#

crashes happen

quartz willow
#

for the 500 errors? should be fixed in 10-15 mins

lofty kelp
#

ok'

#

thank you

quartz willow
#

the 500 is because we're having issues with the snowflake generator we're using

meager stone
dense narwhal
#

ok

#

thanks

quartz willow
#

if you really care

olive ermine
real laurel
#

xetera can you ping me when it's fixed so I can edit the support pin

rare beacon
#

what is going

lofty kelp
#

ill tyr again later

#

bye everyone

olive ermine
real laurel
#

They are

#

Thats why they're fixing it

olive ermine
#

but it happeing too much times

meager stone
#

and you should wait

olive ermine
meager stone
#

and understand

real laurel
#

They JUST said

meager stone
#

instead of whining

real laurel
#

10-15 minutes

meager stone
#

^^

real laurel
#

Please read what they said above

sturdy swan
#

do I get message if my bot decline or yes

real laurel
#

Yes

sturdy swan
#

thx

rare beacon
#

how i do

quartz willow
# olive ermine so why you do not improve that?

we're a 4 person team maintaining multiple separate products, trying to release new features, rewriting badly written old code and fixing existing issues. Problems are bound to happen along the way

olive ermine
wicked cypress
#

When my bot be approved?

oak swallow
#

Quick question, if I changed the permissions from:

Not able to kick user to

#

kick user

#

Would a bot need re-approval?

real laurel
olive ermine
quartz willow
#

yes when you have 30k+ lines of code it takes a while

blazing shuttle
#

Only four people rip

olive ermine
#

thats it: if you implementing new feature write the code good

real laurel
#

Well technically 5 people

hollow knot
#

Hello

#

I have a bot

#

but there is queue

olive ermine
hollow knot
#

how long can accept my bot.

olive ermine
#

but top.gg is biggest than mine server list

real laurel
#

3+ weeks from submission @hollow knot

#

Estimated

hollow knot
#

How do you get connection in league of legends

real laurel
#

not possible

hollow knot
#

not possible.?

#

but how.

echo beacon
real laurel
#

Queue is more than 3k+ bots big

brave gorge
#

I changed bot name, but in top.gg it is still old

real laurel
#

Refresh data

brave gorge
#

I updated bot info

#

Still nothing

olive ermine
real laurel
#

Did you click refresh data

brave gorge
#

No

real laurel
#

Also if you're editing your bot

echo beacon
#

bot approval ETA is still down?

real laurel
#

Bot editing may not work for everyone

brave gorge
real laurel
#

On your bot page

echo beacon
brave gorge
#

Thanks

rare beacon
#

what isbot page link

echo beacon
hollow knot
#

but wait

#

I can't search my server idk why

#

is there have a queue again.?

rare beacon
#

it was not worken

echo beacon
rare beacon
#

how to register

mystic solstice
#

Hello, I Can't Change My Bot's Description

echo beacon
#

go to home page on top right you will see options

dense narwhal
#

has the 500 error been fixed?

mystic solstice
rare beacon
#

i have register

sturdy swan
#

How register?!?!

#

Got 500

rare beacon
#

what i whant to do now

sturdy swan
hollow knot
#

Why I can't search my server

#

explain plss

sturdy swan
#

Yes now

#

İ can register

#

Thanks

meager stone
lofty kelp
#

ill try to login now

uncut eagle
#

I've had the DSL bot in my discord for 2 days now and I still don't see it in my profile. Just kicked the bot and retried all the steps and still have no success. Any tips?

sleek bane
#

Read pins

uncut eagle
#

Bots/Servers may not show up in search (Possible fix: Try editing the bot and checking back later to see if it appears in search).

#

This is the only thing I found relevant to me. Is that the blanket answer for now? If so, that's fine.

#

It has admin in my server.

solid pier
#

Bot is showing offline. This is known issue?

zinc ore
solid pier
#

Oh sorry I thought this was support for Plasma

zinc ore
rapid arrow
#

so ive updated my bot description for a couple of hours, but it's updated for some of my devices (and some of others) but not in some of mines (some of others too)

#

here btw

vapid echo
#

what are good bot hosting sites?

limpid fractal
vapid echo
#

what bout repl

turbid fiber
#

If I edit a part of my submitted bot will it like resubmitted?

limpid fractal
limpid fractal
turbid fiber
#

Oh fine ty

sturdy swan
#

!play hamdelah

tender forum
#

bruh my friend that submitted on April 18th is still not accepted

zinc ore
#

What is the bot's ID?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

and what evie said yeah

#

what's the id

viral bronze
#

Hello Im nearly above 2week Send My bot to Top.gg. But not have answer ….!help

#

@long ferry

zinc ore
#

Read the embed above your message

#

the one that says There is no exact time for how long bot approval will take.

sturdy swan
#

After being falsely muted for a joke for 2-3 days, I’m back

#

Turns out my cache overrided it

zinc ore
#

Well since it was days ago, would you like to re-iterate what you need support for? We have no idea.

long ferry
#

At least that's what modlogs say

elfin sphinx
#

Over And 1 Month ?? When Bot Will Verify??

zinc oracle
elfin sphinx
#

this is i thin 1 month 2 weeks

zinc oracle
#

Looks like you added your bot on the 25th of last month. It's the 12th. How is that over a month?

#

A month would be 25th of this month.

zinc oracle
#

The minimum time is 2 weeks, which means it can be longer than that.

elfin sphinx
zinc oracle
#

-busy

wild stoneBOT
#

Hi there,

We are excited about all the new developers entering the community and submitting bots. We have noticed quite a big increase in submissions due to everyone being at home during COVID-19. This is putting more stress than normal on our initial approval times, we are doing everything we can to make it as fast as possible while keeping malicious, spam and other non-working bots off our platform.

Thanks for your understanding and patience.

zinc oracle
#

3600 bots in queue right now to be reviewed

elfin sphinx
zinc oracle
elfin sphinx
#

this website

primal crater
zinc oracle
#

Not us

primal crater
limpid fractal
#

known issue

elfin sphinx
wild stoneBOT
#

@primal crater

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

elfin sphinx
#

@zinc oracle my first bot was deny i can;t say the reason but it was done review when i complained here 🤣

sturdy swan
primal crater
#

I couldn't find an answer in the pins

elfin sphinx
grim brook
#

where can i get my dbl auth pass

primal crater
harsh prairie
#

when will my bot be accepted/declined? it's been more than 2 weeks....

zinc oracle
elfin sphinx
zinc oracle
harsh prairie
zinc oracle
harsh prairie
#

okay

grim brook
#

Im tryna send a message to the user when they vote

#

how would i do that ```js
const voteuser = vote.user
voteuser.send('Thx for voting!')

#

This doesnt work

serene barn
#

@zinc oraclewhat probleam of this reviewer

#

see

#

he say lay

long ferry
#

the decline seems correct

#

you listed the wrong prefix on your bot page

#

resubmit and wait again

minor prairie
#

Can I get nitro for freedoggowave

long ferry
#

no

minor prairie
#

For something?

long ferry
#

No stop nitro begging

#

thanks

minor prairie
#

Ok

serene barn
#

not mine

long ferry
#

I can see the testing myself, your bot did not respond to ' as it is the one you have entered on your bot page

#

resubmit and wait again

long ferry
#

this was additionally your bots first time getting tested in our test server, so nobody could've changed the prefix

serene barn
#

in bot page

long ferry
serene barn
#

rellay bro

long ferry
#

Dev trying out that prefix first literally tells you that it is the one you have entered there

long ferry
#

What's there to help, the decline was correct

serene barn
#

this not my fault

long ferry
#

resubmit and wait again

serene barn
#

my bot decline 4 times

#

so i do all thing correct

long ferry
#

This is the first decline of your bot

serene barn
#

and not add it to queue

long ferry
#

first decline of your bot

serene barn
long ferry
#

2 bots are not the same

sturdy swan
#

Wait the reason has the wrong correct prefix too

serene barn
long ferry
#

yeah realized that, the decline is still correct nonetheless

serene barn
#

1 bot have probleam so i cnt aregue

#

but this is fault of reviewer

long ferry
#

It is not

serene barn
#

you work help us

long ferry
#

it is your fault, you entered the wrong prefix into your bot page

serene barn
#

not help reviewer

serene barn
#

i know i check daily

#

i cnt do bro

#

really beleave me

#

😭

zinc oracle
#

At this point you've been told the same thing since yesterday.
You got told by me, several bot devs, other mods, and bot reviewers.
Theres nothing more we can say

long ferry
#

you added it to your bot page when you submitted your bot

#

as the decline is correct

#

exactly

serene barn
#

when i add my bot %

long ferry
#

on your bot page, you can

serene barn
#

i add this

#

whren i make my bot i add %

#

i never change

lunar crest
#

Hi

long ferry
#

it said ' on your bot page, not on your bot

lunar crest
#

Can i get some help

long ferry
#

just ask

serene barn
#

of that

lunar crest
long ferry
#

the testing context is enough proof for it being a correct decline, as dev tested the one mentioned on the bot page

sturdy swan
#

The proof is dev's screenshot

long ferry
#

sure thing!

#

just gonna repost that

long ferry
wild stoneBOT
#

@lunar crest

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

serene barn
long ferry
#

Your bot being tested

serene barn
#

my bot prefix is %

#

so it work

long ferry
serene barn
#

%

long ferry
#

you set it to ' on your bot page

serene barn
long ferry
#

as you can tell by the first 2 tries

serene barn
#

pls any one belive me

#

plssssssssssssssss

#

😭

long ferry
#

sigh Prove yourself that it said a different prefix on your bot page then

lunar crest
lunar crest
long ferry
#

we have enough proof of it during testing, as Dev tested it first trying with the prefix '

serene barn
#

bot dev is also human so he do

sturdy swan
#

So you admit that it's your fault

#

Stop blaming the reviewer please

serene barn
#

i cnt add

#

this ``

#

because i know i look hwll

long ferry
#

Resubmit and wait again, as the decline is correct. Arguing about it not being correct despite not bringing up proof from your end, aswell as us having enough proof from our testing, wont bring your far

serene barn
#

this so

#

icnt add

sturdy swan
#

Yes you can, just press edit on your bot page and change the prefix

long ferry
#

which you did not do

lunar crest
long ferry
#

causing this decline

serene barn
long ferry
lunar crest
#

Ok

grand ravine
serene barn
#

😭 why any one cnt belive me

long ferry
sturdy swan
long ferry
serene barn
#

ok

sturdy swan
sturdy swan
long ferry
#

See the screenshot I sent

serene barn
#

i never add `

serene barn
#

😭

long ferry
sturdy swan
#

Yes, % working instead of ' is the issue because you had ' listed on your site

serene barn
sturdy swan
#

Bro can't you wait?

#

Yeah, there are people that submit 5 or 6 times and still get declined

serene barn
serene barn
sturdy swan
#

Ikr! Just add it again and wait for 2 weeks

serene barn
#

😭

sturdy swan
#

Tab tak ke liye IPL ka repeat aa raha heina T.V. pe usko dekhlo👍

sturdy swan
serene barn
#

ok bhie sirf tara khana pa dubra kar raha hu hin noob anrajo pa khana pa nhi @sturdy swan

sturdy swan
#

Read number 8

#

You listed the wrong prefix, which means that you lacked one of the requirements for being approved

serene barn
#

which language you say

#

@sturdy swan

#

say me

sturdy swan
#

what do you mean

serene barn
#

mean you know hindi

sturdy swan
#

no, let's keep it the conversation to English at the moment

serene barn
#

ok now

#

i give the proof

#

ok

sturdy swan
#

Yes, so you can save that now and resubmit the bot

#

No that's not proof

zinc oracle
#

That's proof you are currently submitting with the correct prefix. Not that you did.

long ferry
#

resubmit with the correct prefix and wait again

#

as simple as that

sturdy swan
#

The only thing that's left for you to do if you wanted your bot approved is to have the correct prefix listed and resubmit

serene barn
#

in feature it do agin

#

i say you

long ferry
#

Well if that's the case, we will know then

serene barn
sturdy swan
#

I couldn’t see the channels at least

zinc oracle
#

muted people can see channels

serene ermine
#

My top.gg site is with a problem, he doesn't show the bot face

long ferry
#

press refresh data

serene ermine
long ferry
#

change your bot avatar on discord's end, then back

#

what do you mean, it works

serene ermine
#

I cant see

long ferry
#

clear cache

serene ermine
#

Oh now it works

#

Thanks

rugged wave
#

hey guys, its been 17 days for my bot (835198432796737536) wen?

bleak nacelle
rugged wave
#

ok

sweet stratus
#

Hello, we have been applying for registration of our bot for more than a month, but we have not received an answer yet, what is the reason?

rugged wave
#

tell us its id

zinc ore
rugged wave
#

😆

#

nvm, he added it on the 23rd

sweet stratus
zinc ore
#

oh yeah hold up the bot is actually added by someone else

rugged wave
#

but i think editing it restarts your position in queue

bleak nacelle
rugged wave
#

🤔

zinc ore
#

yeah ok sorry I had the wrong message.
Added on the 23th. 19 days is not a month.
The wait time is currently 2-3 weeks. Just keep being patient.

sweet stratus
zinc ore
#

yes I mean you

sweet stratus
zinc ore
#

Ok what is the bot's ID

#

give the bot ID

sweet stratus
zinc ore
#

Great.

#

The bot was added on the 23rd. It has been 19 days. The current wait time is 2-3 weeks, which is 14-21 days. Continue being patient.

sweet stratus
static hazel
#

you can see?

zinc ore
#

You have been waiting for 19 days.

#

there is no trace of this bot before it was added on April 23rd.

#

So. Keep waiting.

viscid lintel
#

what abt me

#

ive been waiting

#

more then 2 weeks

#

like this is rideculus

#

where able to check my bot

#

in abt 2 days

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

We are not "VoidBots", we are top.gg

tender forum
#

guys please don't view my bot rn im updating it

untold musk
#

Ok which bot? I wanna go view it

tender forum
#

for 1 month i've been declined 2 times because they just test my bot during test and update

#

and i have to wait 3 weeks more

silent monolith
#

i have been declined 5times

tender forum
#

rip

silent monolith
#

still wating

tender forum
#

same

untold musk
#

Don’t test on your main bot

#

Create a secondary bot for testing

tender forum
#

that's my first time

zinc oracle
tender forum
leaden willow
#

Hi, I would like to know if there is any way to find out where in the tail my bot is?

tender forum
#

before

#

now it's once per week

#

and the time is randomized

leaden willow
#

Okay

zinc oracle
# tender forum and the time is randomized

ideally youd be announcing when your bots going to be down for updates. this is pretty standard for public bots, which this is a public botlist.
if its random, then change it when you do with plenty of warning.

zinc ore
# tender forum i update 10-20 times each day

You should be developing your bot on a secondary token, and then once you're satisfied that everything is fine, then you push one update with your changes. Restarting your bot 20 times a day is a bad way to develop.

indigo yarrow
#

How long does this usually take?

silent monolith
#

or 1week

#

idk

#

when i try to verify

tender forum
zinc ore
tender forum
#

each question im writing an essay for it

#

for bot verification

silent monolith
#

when i try to verify

#

tHiS iS nOt ThE bAcK oF a DrIvInG lIcEnSe

indigo yarrow
tender forum
#

just upload ur passport or id card

silent monolith
tender forum
#

too what

silent monolith
tender forum
#

i uploaded my brother's passport because we're basically the same

zinc ore
silent monolith
zinc ore
#

If you want to discuss bot verification, please move to another channel.

tender forum
worn radish
#

Site down again

next orchid
#

Hey why my bot is declined pls tell clearly which api is abusing

Bot- 829439709251764315

wild stoneBOT
#

@next orchid

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

long ferry
next orchid
#

Which rule is broken

twin river
#

The decline reason should tell you

long ferry
deft tinsel
#

Will it be a violation of the rules if I create a global (for everyone) leaderboard in my bot for the number of messages with user nicknames? weirdsip

twin river
#

User lists are not against our rules, no

grand ravine
#

just don't put the tags, else people might abuse friend reqs

next orchid
#

So which command should be deleted

long ferry
#

DM the reviewer

deft tinsel
next orchid
#

Who is the reviewer

grand ravine
#

even ids are fine, just not full name + tag

next orchid
#

I can't see him here

grand ravine
#

like, KuuHaKu#7337

next orchid
#

K

grand ravine
#

omit the #7337 part

deft tinsel
#

thanks

twin river
next orchid
#

Ok thanks

long ferry
#

check your settings

#

their dms are enabled

next orchid
#

Thanks

eager sigil
#

hello so i have a bunch of old servers that i was admin in that all got deleted and they are stuck on my server page on the top.gg site how can i get rid of them???

long ferry
#

logout and back in

#

if it doesn't work, then simply ignore them