#support

1 messages · Page 418 of 1

tame star
#

And what's the position of my bot?

sturdy swan
#

why counter bot not work

tame star
#

Goto counter bot support

sturdy swan
tame star
#

It's support server

sturdy swan
#

k

wintry elbow
#

-upto

sturdy swan
#

hello i have question

wintry elbow
#

ye

sturdy swan
#

my bot has no pfp

#

i do know that i changed it

wintry elbow
#

its glitch

#

same happening to me

sturdy swan
#

but its not updating on the website

wintry elbow
#

or problem of html

sturdy swan
#

oh

#

ohh

wintry elbow
#

whats ur bot

sturdy swan
#

rimbot

wintry elbow
#

link? in dms

sturdy swan
#

ok

slate patio
#

hey guys

#

i have made my own bot and uploaded it to top.gg the bot name is Fostokbot please tell me what happen to it and when it will get approveed thank you!

slate patio
#

offfff

#

thats alot

real laurel
#

More like 2-3 weeks atm

pulsar lantern
#

Any vanity link of this server?

humble stratus
#

dbl

#

.gg/dbl

humble stratus
lethal dew
#

Hi I have a doubt

#

I have bid $15 but someone has ready crossed me so I don’t need to pay even if I loose right?

elfin sphinx
#

It Is Over 2 Week Now also My Bot Is Not Verified

lethal dew
limpid fractal
long ferry
#

ask in #auctions-support

lethal dew
long ferry
#

How do you have auctions access then

lethal dew
#

I bid yesterday and got access to bid log alone

long ferry
#

ask in #auctions-support

lethal dew
#

Yes now it came

#

Thx

amber wedge
#

A bids just for server tags?

long ferry
#

no, bids are for bots and servers

#

-auctions

wild stoneBOT
sturdy swan
#

est time for ownership transfer

long ferry
#

there's none yet

sturdy swan
#

aah :(

#

still any idea how long

sick haven
#

he just said there is no estimated time?

vapid cliff
#

Now will we get verified bot developer badge if our bot get verified?

vapid cliff
#

@sturdy swan why?

wraith sail
#

Loll

sturdy swan
#

Discord removed badges. Also this is not the correct server to ask the question

long ferry
vapid cliff
#

Ok thnxs

dawn bloom
#

Hi

#

How many days does it takes to get verified

mint schooner
#

2 weeks+

grizzled belfry
#

I just want to notify people from admin team that Somehow TOP.gg or someone who had access to my account changed the invite link of my bot. I fixed it now, I suggest you to add like an E-Mail notification for when INV-Link changes.

#

I was unaware of the issue

long ferry
#

The only users who might be able to do that are site-admins/mods, your team members you gave admin access to and yourself

grizzled belfry
#

Propably I got hacked, I have 2FA tho

#

Changed my passwords to discord and emails.

long ferry
#

The last edits on @slender berry were by you

#

so very likely yeah

hasty ice
#

Why is it that the widget for servers is undefined? The place where it should have the numbers of servers is undefined.

#

Do I have to enable something to make the numbers appear?

long ferry
#

-servercount

wild stoneBOT
turbid forge
#

Hello, I published my bot on April 20th and since then I have no news. I would like to know if this is normal ?

ocean hazel
#

How to auction bid

#

🤔

zinc ore
ocean hazel
#

Any channel?

zinc ore
ocean hazel
#

Check pins

twin river
#

We don't check if your bot is online "all time". As long as it's online during testing

ocean hazel
#

What to choose there

#

🤔

ocean hazel
#

It said

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When I asked before

#

Well

ocean hazel
#

What is that

#

Thonk.

twin river
#

What do you mean?

#

You just enter the tags you're most likely to want to bid on

trim sage
#

How many bots do u check every day

#

And every percent are accepted

torn jackal
#

Can i have my bot approved

digital thorn
#

If I edit the bot's page, does anybody checks it again?

#

or smth

torn jackal
#

Im just someone in a basement i have no idea what im doing here with an un-approved bot

stark flower
#

My bot is currently waiting on Discord Verification, but yeh my bot is offline due to the verificatie intens. Is this a problem? Or will my bot be removed from the bot page due to offline?

#

@long ferry

long ferry
#

no it wont

stark flower
#

It wont be deleted?

long ferry
#

correct

stark flower
#

yesyes thank you 😄

wooden flame
#

on the data page for the bot queue, it says the most common decline reason is "_offline". does that signify that the bot is offline or the person who developed it is offline?

twin river
#

It means that the bot was offline when we tried to review it

wooden flame
#

alright

#

thank you

maiden escarp
#

i got this error when i try to execute npm init

#

i already re-installed nodejs, i open cmd as admin and i get the same error

marsh lagoon
#

-verifybot

#

command dont work no moer

long ferry
#

mods only

marsh lagoon
#

ok

maiden escarp
#

thx

marsh lagoon
#

btw i dont remember nicknaming my self hoister

wicked sparrow
stone wedge
#

hey any admin here? I still can't set the invite link

long ferry
#

create a new invite yourself

torn helm
long ferry
torn jackal
#

I need help

#

I have a bot

#

But top.gg says i don't have any bot

digital thorn
neat jolt
#

when my bot is aproved?

limpid fractal
#

why are you looking back at 2020 ?

long ferry
#

2 weeks or longer

#

queue times change

tiny quiver
#

Can some one help me

twin river
#

Not unless you ask your question

tiny quiver
#

? I didn't get the dm approved or un approved

long ferry
#

your bot just wasnt reviewed yet

tiny quiver
#

When will it ?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

pearl wraith
#

@long ferry hi
can you get control again

long ferry
#

?

pearl wraith
#

Can you check again

#

my project was under maintenance.

zinc oracle
pearl wraith
#

xiuhcoatlslayer is not responding to my messages

zinc oracle
#

you need to wait for them to respond.

pearl wraith
#

I've been waiting for 7 days

#

ok thanks

wise needle
#

uh 7 days

neat jolt
#

when my bot is aproved?

twin river
#

2+ weeks

wanton wind
#

I have a question, my bot has a few gifs in the help ccommnd to make it look good

#

would that get my bot declined

long ferry
#

if they're seizure inducing, yes

#

if they're nsfw, yes

wanton wind
#

These are the gifs

zinc oracle
#

all those seem fine to me.

wanton wind
#

@remote thistle

#

is my bot

#

in case you wanna see for yourself

long ferry
#

we check your bot when it gets reviewed

zinc oracle
#

-upto

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

tidal wren
#

Is there currently any way to delete a team?

pseudo kayak
#

How can I make that if someone vote my server, they get a role for a specific amount of time?

#

Can anybody reply?

zinc oracle
#

it may not work.

autumn ferry
#

huh

#

top.gg was just offline for like

#

3 seconds

loud plank
#

What should I do if the Discord server I added to top.gg does not appear when it is name searched?

sturdy swan
#

hwo to add website at top.gg like groovy

autumn ferry
#

lol

#

but then you have double scrollbars

#

ew

#

you'd probably also want to remove that black border around it

latent badge
#

Hey guys I want to verify my bots but how can I do that

sturdy swan
autumn ferry
#

Learn HTML

#

lmao

autumn ferry
latent badge
#

can I send the link of the bot here?

autumn ferry
#

no

#

that doesnt matter

#

how many servers is your bot in?

latent badge
#

in one

#

i think so

twin river
#

Are you talking about Discord verification, or Top.gg approval?

latent badge
#

veeu

#

sry

autumn ferry
#

lmao

latent badge
#

i mean verify

autumn ferry
#

Top.gg approval !== Verification

latent badge
#

Yes

autumn ferry
#

verification requires at least 75 servers

#

1 < 75

latent badge
#

ok

twin river
#

-verifybot

autumn ferry
#

if its just in one server, it shouldn't need to be verified

twin river
#

No? Okay then Luca

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

autumn ferry
#

Lmao

twin river
#

there we go

autumn ferry
#

👏

autumn ferry
# wild stone

Note that if you have suspicious growth, you can get up to 250 until you're allowed to verify

latent badge
#

I sent the bot link in my server

zinc ore
#

You really shouldn't aim to verify early. Verification does not give you any particular benefit.

autumn ferry
#

lmao

#

my bot is on the front page for the "bot" tag

sturdy swan
#

pog

autumn ferry
#

3rd server lmao

#

for a generic tag that has nothing to do with anything

ruby seal
#

What the heck is this thing

zinc ore
#

A new design

sturdy swan
#

Hello there,
I cannot save my webhook information.

#

we

#

the zira bot

#

isn't fuction

twin river
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

latent glen
#

what’s the command to mention a user when they vote? like in the desc? i know for mimu it’s {user}

zinc oracle
wild stoneBOT
#

@loud plank

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

latent glen
# zinc oracle are you asking like, for a bot?

no, when i’m setting up the description for the vote channel when someone votes for my server, i wanna mention the user so i can give them their perks. but i don’t know what the command is to make the user show in the description

#

like how did they mention the user in the desc

zinc oracle
#

mimu uses webhooks for that.

long ferry
#

also, that's related to a bot

latent glen
#

oh oops, but vote tracker sent the msg in the pic (obv) but idk how to mention the userrr

long ferry
#

ask in their support server

#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

spark panther
#

c

#

#credit

true falcon
#

hey

#

how can i get unlimited votes like mee6 or groovy

#

i also have a budget

long ferry
#

That's a promoted place, it shows as infinity due to it being a product and not a bot/server

sturdy swan
#

Users leave a review on the top.gg page for the server but it doesn’t get posted. Is that a common issue?

sturdy swan
#

how does flagging work?

true falcon
#

I'm the in management team of a discord bot..

long ferry
#

-auctions

wild stoneBOT
long ferry
#

apply for auctions

mild igloo
#

do i get a heads up before they test my botr

long ferry
#

no

valid rapids
#

ahhh how long does top.gg take 😫

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

valid rapids
#

it's been 8 days

obsidian hare
#

I accidently report user review

#

and i can't answer that question

#

help me

wicked sparrow
obsidian hare
#

and my answers gone when I refresh the site. It doesn't appear anymore. Is this normal? @wicked sparrow

dapper dirge
#

does rule 15 apply to voting for servers too, or just bots?

long ferry
#

You mean the voting reminders?

dapper dirge
#

yes

long ferry
#

If that's done by a bot, yes still required imo

dapper dirge
#

if i saw a server have a voting reminder bot, and you couldn't opt out of getting reminders, is it against topgg tos?

long wing
#

so on the site I saw I can use css on my bot description how do I go about adding my css? do i just throw it in there? in thedescription box
like here is my custom css

.color-01 span {
  background: linear-gradient(0deg, #ec5c1a, #f6ce61);
}

.color-02 span {
  background: linear-gradient(0deg, #0165cd, #55e6fb);
}
dapper dirge
#

voting reminders for voting for the server*

long ferry
#

if it's a custom bot only for that server (additionally not on top.gg), then we don't care

dapper dirge
#

so if a server has a custom bot that isnt on topgg, and if you vote, it gives you a vote reminder when it has been 12 hours since you voted, and you can't opt out of it, thats fine?

long wing
#

alright thanks i was unsure if to ask in here or there because its split both ways

long ferry
#

as long as that bot isn't on top.gg

dapper dirge
#

aight thanks

sturdy swan
#

I Have Authorized Application When Will Be Responded

#

when to answer

long ferry
#

?

sturdy swan
sturdy swan
#
long ferry
#

You will get dmed by a community manager

mortal hatch
#

Guys, I'm from Brazil. I logged into that server just to ask ... How to contact Craig bot?

wild stoneBOT
#

@mortal hatch

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

mortal hatch
#

Guys, I'm from Brazil. I logged into that server just to ask ... How to contact Craig bot?

long ferry
#

If you werent contacted by one in like 2-3 months, you very likely didn't make it

sturdy swan
sacred sluice
#

What bot can set up alerts aside from Carl? Carl keeps deleting autofeeds that I have set up even though they are set to go off every 24 hours for events for a game that I play. I have been trying to find bot after bot after bot to do what Carl is supposed to do but Carl often doesn't work.
Some autofeeds it keeps but most it just deletes without warning.

long ferry
wild stoneBOT
#

@sacred sluice @mortal hatch

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

sacred sluice
#

so you can't suggest a bot for me?

sturdy swan
#

When will my boat be approved?

long ferry
wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
sacred sluice
#

ty

sturdy swan
long ferry
#

read above

sturdy swan
#

you don't know everything

long ferry
limpid geyser
#

tr?auto

sturdy swan
#

for Bot Reviewer Applications

long ferry
#

If you haven't received a dm in a month or two, very likely you didn't make it

mighty hound
#

Is there any way to know when my bot entered the queue?

limpid fractal
#

when you submitted it

mighty hound
limpid fractal
#

you get a dm from @hidden root

mighty hound
#

I have never received a DM and the bot has been added like 4 days ago or so judging by #logs mentioning me

limpid fractal
#

ok so wait then

#

you prob have DMs off in here

quasi glen
#

hoda

sturdy swan
safe echo
#

hello i was going to like the comment and i accidentally pressed report button is there anything to do?
also i suggest to add a confirmation popup for these situations

limpid fractal
#

you just gotta wait for a mod to review it

safe echo
#

but i mean it doesn't have anything bad, is there a way to cancel the report

twin river
#

Just leave it, if it doesn't break the rules it'll be ignored

safe echo
#

ok thanks

mighty hound
#

I can't really keep my bot up 24/7 because of database/host issues (Temporary free stuff, I am managing an actual host soon enough), so if it gets declined for being offline do I need to wait the 2 weeks again?

twin river
#

Yes, if your bot is offline it will be declined and you'll have to re-submit it

zinc oracle
#

probably best to not submit your bot until its ready to be public

#

as this is a public bot list

mighty hound
#

Which would be annoying, but at least the deadline doesn't let me slack

twin river
#

There is no "deadline" as there's no way to tell exactly when your bot is going to be reviewed

mighty hound
#

It is fully finished to a capacity

mighty hound
twin river
#

You can just wait for it to be reviewed and hope for the best, getting declined for offline has no effect on you at all

calm frost
#

H my bot just hit 100 members and it wont be able to join any guilds is there anyways i can temporarily disable or take it down from the page while i get it verified without having to go through the application process again?

twin river
#

No, you'll have to wait to get it verified

#

You're not allowed to re-submit a bot just to get it on the trending page

spare fox
zinc oracle
#

not sure why its supposedly, thats what it is.

mighty hound
#

But it varies

#

So I'm doing 1 and a half weeks to be sure

twin river
#

I don't understand the reason to take it down though?

#

Why not just wait for it to be declined?

mighty hound
#

Too many projects that I didn't have proper pressure and were just left unfinished

warm saffron
#

how to withdraw the money (bids)?

long ferry
#

you cant

#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

calm frost
mystic cliff
#

I want site help

#

Its showing me forbidden

#

Am logged in too

#

And

#

I want to edit my server

twin river
#

Known issue, check pins

mystic cliff
#

Yes it is a site issue

#

I checked pins

#

But

#

What should i do

#

Now

twin river
#

Wait for the issue to be fixed

mystic cliff
#

Ok thx

#

And can u explain 1 thing plz

#

Does we get credit if our server is voted

twin river
#

Vote credits apply on servers too, yes

mystic cliff
#

Oh

#

We get if our server is top voted in 1 month right?

twin river
#

The first time you get 100 votes in a month you get $15 vote credits

mystic cliff
#

Okie thx

formal seal
#

It's been a long time how we got the boots approved on Top.gg: D

zinc ore
formal seal
#

Thank you

unkempt mountain
#

How do I set bot msgs to a certain channel?

zinc ore
stuck kiln
#

When’s the last time someone had a bot approved or denied ?

zinc ore
#

You can take a look at #logs and #mod-logs for actions. Why are you asking?

stuck kiln
#

Just curious to see what the productivity is here

zinc ore
#

The current wait time is up to 2 weeks or more.
The queue size is approximately 2,800 bots.
So... more or less 150-200 bots per day is what they're doing, on average.

#

Though there's absolutely no guarantee of any exact time when your bot will be reviewed.

carmine cobalt
#

I changed the name of the bot so why not change the website FL_g2

coral reef
#

Go to your bots page and on owner options click refresh data

zinc ore
#

oh geeze. yeah ok

#

time to accept more reviewers 😄

carmine cobalt
coral reef
#

np

carmine cobalt
#

He has changed emoji_90

outer crest
#

@coral reef

coral reef
#

Yes?

outer crest
#

I send 2bots’ to top.gg/ is myne 12days Not have any answer**

gloomy rock
#

Howdy !

zinc ore
#

The current wait time for bot reviews is up to 2 weeks or more.

outer crest
#

@zinc ore i know but all times I was answered in less time.

zinc ore
#

Your previous times for approvals have no significance in the current queue times.

#

There are over 3300 bots in queue right now. It's up to 2 weeks or more. Just be patient ^_^

outer crest
#

No, they've been accepted by me before, but they're new to you.

#

@zinc ore im wait to 12days

zinc ore
#

"up to 2 weeks or more"

scarlet crater
#

Hello, on an Discord were I serve as an manager, we have the problem that the Idlebot doesnt response

zinc ore
#

2 weeks = 14 days.
So, more than 14 days.

outer crest
#

Know thX

coral reef
#

errors are fun

zinc ore
scarlet crater
#

what oh ok

outer crest
scarlet crater
#

my foult sry

latent creek
#

hey i have a question. is it against any rule at top.gg for my bot to display a thank you message (with a basic summary on using it, etc) upon being invited to a server?

long ferry
#

that's fine

limber flame
#

How do I know if my bot has been checked?

long ferry
#

as long as it isn't causing ratelimits

long ferry
limber flame
#

hmmm, its been a while

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

fleet pagoda
#

Is there somewhere to report people or should I report them here?

long ferry
#

reporting for what

fleet pagoda
#

scamming.

long ferry
#

did it happen through this server?

fleet pagoda
#

well they are in this server, but it happened in my dm.

#

Trying to get as much servers as possible to know @tired gale is a scammer trying to scam people to try to steal their accounts.

zinc ore
#

So step 1) report them to Discord
Step 2) provide a screenshot here with their ID so moderators can take steps.

#

Pinging them is definitely a bad idea btw ^_^

fleet pagoda
#

Yeah they deleted all their messages in dm so I can't give proof anymore. They're afraid.

zinc ore
#

Then there's nothing top.gg or discord can do

fleet pagoda
#

k then

foggy parcel
#

I cant uptade my bot s perms

#

save key does not come

latent creek
#

discord doesnt have access to deleted messages im pretty sure so unfortunately nothing can be done abt that

viscid lintel
#

How long do i need to wait

#

ive been watining for like more then 2 weeks

#

why does it take so much time

#

for eg Void Bots Took 1 day to Check my bot

#

@sturdy swan

zinc oracle
wild stoneBOT
#

@viscid lintel

Hi there,

We are excited about all the new developers entering the community and submitting bots. We have noticed quite a big increase in submissions due to everyone being at home during COVID-19. This is putting more stress than normal on our initial approval times, we are doing everything we can to make it as fast as possible while keeping malicious, spam and other non-working bots off our platform.

Thanks for your understanding and patience.

viscid lintel
#

No offence But For A system Lke this

zinc oracle
#

your bot was added 11 days ago, not 2 weeks.

viscid lintel
#

The waiting time are ridiculas

zinc oracle
#

we have 3300 bots in queue, hundreds of bots submitted a day.

viscid lintel
#

Considering top.gg is A Massive system

zinc oracle
#

yeah, the more submissions the harder it is to keep times short.

twin river
#

That is exactly why the wait times are long, because there are thousands of bots

viscid lintel
#

well God Speed

frigid elm
#

@twin river dm advertising
Id: 667309579675369482

viscid lintel
#

Keep Safe 🙂

frigid elm
#

@zinc oracle

long ferry
#

-b 667309579675369482 dm ads to multiple members

wild stoneBOT
#

dblMod Banned Anime#2285 (@solid comet)

long ferry
#

thanks

viscid lintel
#

@wild stone Thanks

#

I will be greatful

foggy parcel
#

I cant uptade my bot s perms
save key does not come

novel carbon
#

Hello

#

someone speaks Spanish?

#

I need help

rose delta
#

Hello, I just finished setting up the server captcha bot, and it is offline now. how to I get it online? <@&304313580025544704>

long ferry
#

-atmods @rose delta

wild stoneBOT
#

@rose delta

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
cyan flint
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

rose delta
#

mybad

novel carbon
#

I want to transfer a bot to my property

long ferry
#

to your team?

novel carbon
#

No

#

The website

long ferry
#

?? confused

novel carbon
#

Wait, look

foggy parcel
#

@long ferry

#

I cant save

long ferry
foggy parcel
#

Ok

novel carbon
#

According to top.gg the owner is jeffrey

long ferry
#

ID?

novel carbon
#

676258423620370443

#

now the bot is mine

long ferry
#

If you're able to run something on it like an eval, dm another mod

novel carbon
#

other mod?

#

ok

dapper onyx
#

sorry but i am waiting for my bot to be accepted more than 1 month, what should i do?

limpid fractal
#

doubt

#

you been waiting just 1 day over 2 weeks, so wait a little longer

dapper onyx
#

no i am waiting more than 2 weeks, and it is not accepted

twin river
#

2 weeks or more

limpid fractal
#

you added on the 21st

#

it is the 6th

#

it has been 2 weeks and 1 day

limpid fractal
dapper onyx
#

oh well I'll wait

dapper onyx
limpid fractal
twin river
#

1 day more than 2 weeks isn't a lot

dapper onyx
#

okay I'll wait

twin river
#

2 weeks or more means 2 weeks or more, that's just how it is. There's nothing you can do to speed it up

real laurel
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

twin river
#

-wrongserver

wild stoneBOT
#

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

TY !

#

sorry

#

when reviewing my bot ?

real laurel
sturdy swan
#

thanks 😊🖤

next rapids
#

some one joined my server then gave it a 1 star rating then left instantly

#

.-.

#

Can I delete the rating?

long ferry
#

doesn't sound like against our review guidelines at all

next rapids
#

what do I do about it?

#

now I have 3.8 rating

uncut rose
#

Well, you have to manage it with trolls, ig

long ferry
#

Nothing, that's not against our review guidelines

#

that's how reviews work, you gotta deal with it

next rapids
#

bruh

#

they weren’t in server for 20 seconds

#

or even 10

twin river
#

If it breaks the rules, you can report it. Otherwise there isn't much to do

hidden tiger
#

Hey guys, my server is locked, but it has nothing to do with the reason why it was blocked

limpid fractal
#

dm the user who blocked it and have it sorted

hidden tiger
#

thank you for help. Will do

cursive wasp
#

yo

long ferry
#

?

#

need anything?

cursive wasp
#

ye

#

what is that bid thing

long ferry
#

-auctions

wild stoneBOT
sturdy swan
#

reviewer says "The bots offline and ask why is the bot offline and said "thats not my problem", what kind of owner is that" the bot was clearly online it was working for myself and all other servers, i showed it was online so i said its not my problem as i can't control that and is discords side not mine

#

here is the screen shot

#

more screen shots

#

then proceeds to be a clown

#

and then black mails me saying they are speaking to veld

rough viper
#

hello spanish?

idle cradle
#

When is My Bot Approved <@&304313580025544704>

wild stoneBOT
#

@idle cradle

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

idle cradle
#

Ok

#

I apologize if I disturbed you on average in how long

twin river
#

Just keep in mind that you should not ping mods unless there's an emergency

idle cradle
#

Oh ok

proud crest
#

"Looking for webhooks events other than votes? They are only available starting from v1 of the API." this is a bit confusing. V1 isnt available yet right? (based off something else I read that's how it seems) But this makes it seem like it is

sturdy swan
#

merhaba

#

botumun reddilmesi hakkında hiç bir bilgi almadım fakat red edilmiş

#

bunun sebebini nereden öğrenebilirim

#

ingilizce mi yazıyoruz

plush vigil
#

@sturdy swan içine bakmak #logs

sturdy swan
#

Now when will the bot accept?

plush vigil
sturdy swan
#

Ok

plush vigil
#

2 weeks or more

sturdy swan
#

why do you check more in a big time

#

?

plush vigil
#

?

#

wdym

sturdy swan
plush vigil
sturdy swan
#

Will the bot be accepted?
@plush vigil

plush vigil
#

no idea

#

you will have to wait and see

#

that is up to bot reviewers

sturdy swan
#

the bot has 30 Commands

plush vigil
sturdy swan
plush vigil
sturdy swan
#

okey

plush vigil
#

🙂

sturdy swan
#

😄

#

after ?

#

the bot has 30 Commands

#

They're all nice commands

plush vigil
zinc ore
#

That doesn't matter right now. The review time doesn't rely on how good your bot is.

plush vigil
twin river
#

The number and quality of the commands have no effect on approval. As long as your bot follows the rules

sturdy swan
plush vigil
#

sorry they speak turkish the one with fox pfp so im making it easier for them to understand

zinc ore
#

No worries, other languages are allowed in this channel 🙂

plush vigil
plush vigil
zinc ore
#

Ah well I wouldn't bother, google translate is absolutely horseshit at translating turkish actually.

plush vigil
#

lol

#

i doublt check

#

non stop

#

because i speak russian and google translate is garbo for russian to english from when i learned it

plush vigil
plush vigil
#

sorun değil Panda_YAY

humble eagle
#

is this google translate

plush vigil
#

yea

humble eagle
#

@sturdy swan sorun neydi

plush vigil
#

with a million double checks

sturdy swan
humble eagle
#

evet

sturdy swan
#

oh

#

iyi ki geldin 😄

plush vigil
#

"luckily you came" sadboi welp i tried

sturdy swan
#

botum galiba reddedilmiş fakat loglarda gözükmüyor ve bana hiçbir ileti gelmedi

plush vigil
#

good luck with bot

humble eagle
#

dmlerin kapalidir

sturdy swan
#

dmlerim kapalı değil ama

#

teşekkürler

sturdy swan
plush vigil
#

thank you

#

i always try to help

sturdy swan
#

thanks you

#

doğru mu yazdım

#

heh şöyle olacaktı

#

See you buddy

hidden drum
#

How to change Server Owners on top.gg?

#

Like add another one

odd lily
#

There's a edit button in your bot's page

hidden drum
#

Not bot

#

Server

#

🤔

odd lily
#

Oh

split delta
#

@silk bridge check dm

odd lily
#

So you can't

hidden drum
#

Ok

#

Thx

manic pendant
#

Any mod/reviewer able to take a bot report?

sturdy swan
#

What's the Verified Bot Developer badge on some people's profiles and how do you get it?

worldly viper
worldly viper
worldly viper
#

That wouldn't be where to ask either

sturdy swan
subtle birch
#

ve önemli etkenler neler

#

botun onaylanması için önemli olan etkenler neler

sturdy swan
#

why does it say 1?

#

shard is 1 okay but not the server

#

why it like that

#

who can help me

#

if i use an iframe for the long description and use filler comments to reach the minimum characters, is it allowed?

worldly viper
#

Click "Refresh Data"

sturdy swan
#

i cant sadly i dont have ownership yet

worldly viper
worldly viper
pliant mauve
timid jasper
#

What if my bot gets declined? Can i apply again?

timid jasper
#
"OH thnx for telling, hopefully my bot gets accepted"```
sturdy swan
#

with some css

hardy whale
#

Where do i go to apply my bot at?

proper cloud
#

the website

hardy whale
#

alright thanks

proper cloud
#

np

uneven obsidian
#

@worldly viper hey

#

@worldly viper how much time will it take it took over 4 weeks its niw 6 week approz

sturdy swan
#

i did refresh but sevrer count is still same

#

sevrer count is 181 it shows 1

shrewd cargo
#

Do I need to do anything with my bot?

#

For it to get approved?

#

Or just wait the time?

sturdy swan
#

@worldly viper

sturdy swan
shrewd cargo
#

Yes I followed them.

#

Just making sure nothing else had to be done

sturdy swan
#

How to request to deletion of bot , I uploaded a bot with my main acc which got disabled

#

Now I have newer bot with same name but can’t upload since its same bots

#

when i try to add background and save it says an unexpected error has occured

zealous pine
#

how come my discord server list automatic role for voting is not working

#

i checked that the role was under the role of the highest role of the bot

sturdy swan
zealous pine
sturdy swan
#

@sturdy swan will u help me

#

That’s racist

#

U helping others

#

Except me

#

Smh

#

How to get bot developer role

sturdy swan
zealous pine
#

is the proccess automated

sturdy swan
#

um? where can i get that image then?

sturdy swan
#

its in the queue

zealous pine
#

wait what

#

OH

sturdy swan
zealous pine
#

approved != verify

#

mb

sturdy swan
#

oh cool

zealous pine
#

wait does this count as verified

sturdy swan
#

it is but how you dont have the bot dev role

plush vigil
zealous pine
#

lmao sus

plush vigil
#

voted for ya bot mate

zealous pine
#

LOL thanks

plush vigil
#

np

sturdy swan
#

@sturdy swan its still same with imgur link

sturdy swan
sturdy swan
plush vigil
#

maybe they using it wrong

sturdy swan
#

yeah thats why i am asking lol

plush vigil
#

copy it from the edit part

#

not from the upload page

sturdy swan
plush vigil
#

are you using in embed?

sturdy swan
#

nope

plush vigil
#

weird

sturdy swan
#

weird

#

that should work

plush vigil
#

i would say just copy the discord link

#

and put it

#

https://images-ext-2.discordapp.net/external/3hlVjCtpdAn7sLW5N9LqcyiB4RKArSfZaiXj9b2xu_Q/https/i.imgur.com/9pAJ41bh.jpg

#

that

#

would work 100%

#

or use image hoster ig also

#

if u can access to one

sturdy swan
plush vigil
#

weird

#

no idea then sorry

sturdy swan
#

maybe website issue?

plush vigil
#

umm

#

your trying to put it in a bot command or?

sturdy swan
#

that different section made for background onlt there

plush vigil
#

like

#

thats not for page background

#

and look at your bot you will se eit

sturdy swan
#

yes i went to my bot clicked edit and there is a background option there i put the link

plush vigil
#

send the link

#

to background

#

but like

#

with link

#

so it just sends link

#

https://i.imgur.com/<random>

#

does it look like that? @sturdy swan

#

like the start of image url

sturdy swan
#

1 sec

plush vigil
#

ye

#

or if ya want

#

dm me the image ya want

#

and ill send u image url to use

sturdy swan
#

https://imgur.com/a/RG00HZy

plush vigil
#

o

#

imma downlaod it

#

and reupload then send u the url

#

to use

sturdy swan
#

ty ")

plush vigil
#

np ofcourse

#

https://i.imgur.com/St15UQC.jpeg @sturdy swan there ya go

sturdy swan
#

ty :)

#

An unexpected has occured

plush vigil
#

o

sturdy swan
#

i guess website issue probably

plush vigil
#

or just alot of spam saving lol

#

could be it also

#

refresh browser maybe and try again

sturdy swan
#

ya i will do from my laptop in a bit

plush vigil
#

https://i.imgur.com/St15UQC.jpeg should 100% work tho

elder thistle
plush vigil
#

o i just updated mine like a day ago damn

sturdy swan
#

oh

round plume
#

yo the bot isn't assigning the voter role

plush vigil
#

?

round plume
#

i put it on top of the role but its not giving it

#

also it has manage roles

plush vigil
#

-wrongserver

#

damn

plush vigil
round plume
#

expired :(

plush vigil
#

unless theres a support server command on the bot as far as i know no one can help ya with that here

round plume
#

ok

split zenith
#

Can anyone promote my bot pls

plush vigil
#

i think thats againest server rules

#

user id> 777015241921790052

elder thistle
plush vigil
#

just incase

sturdy swan
#

are we still able to use animations or change colour of buttons?

plush vigil
#

user id> 777015241921790052

#

rip

sturdy swan
#

How u remove creators from your bot?

#

same to me but i dint reply

sturdy swan
#

But its not verified

#

then idk i don't have any unverified bot yet so cant tell sry

#

then i just re apply

plush vigil
sturdy swan
#

i just delete then then apply with correct creators

#

no just wait for a suppoet to reply lol

#

are we still able to use animations or change colour of buttons?

#

How can i delete my bot?

#

go to ur bot page scroll down click delete under the creator controls

random garden
#

Hello 👋

#

Can someone tell me a bot which tell us news!

proper prairie
#

how will i know if my bot will get verified

sturdy swan
#

u will recive a dm from the bot @proper prairie

plush vigil
#

from @hidden root im pretty sure

#

btw

tall spoke
#

dm advertising

sturdy swan
#

a goodbot

tall spoke
plush vigil
#

i just got hit with 2 dm ads

#

at sae time

#

DAMN

sturdy swan
#

Lmfao

plush vigil
#

thats my message to mod

#

lol

sturdy swan
#

Thats not english

crude onyx
#

wait

rapid arrow
#

could a requirement for a giveaway be voting a bot on topgg?

sturdy swan
#

did somebody pinged me?

crude onyx
#

Translate of the red oblong: This application grown by suspicious means. That's why we are currently unable to accept the verification request. Meanwhile, we have increased your maximum server capacity to 250 servers. Please try again after a few weeks after seeing normal, non-ad growth.

#

uhh what to do now?

#

it has been 1 week..

plush vigil
#

liek askin the discord api server

crude onyx
#

message to the moderators?

cinder hedge
#

Aq

#

Aq

#

Aq

#

As q

#

Aq

crude onyx
#

?

uneven obsidian
rapid arrow
cinder hedge
#

sorry

sacred fox
#

!oyver

sturdy swan
#

which language can we use to desgin our bot page?

#

in lomg description

rapid arrow
#

could a requirement for a giveaway be voting a bot on topgg?

sturdy swan
#

probably yes i guess

#

can we show user count in overview?

crystal marlin
#

Hey so actually I had a bot called Zap, and like I deleted it, remade it right now, am I expected to remove it and re apply with it or can it stay? Its completely different now tbh

crystal marlin
bronze cargo
#

SA

hardy phoenix
#

How do I create poll in discord

#

?

raw dirge
#

?????????????

crystal marlin
humble stratus
#

There are bots which boldly make fake claims in their short and long descriptions just to come up in search results...
Is top.gg gonna do something about it?

sturdy swan
#

@plush vigil hey that link worked i saved ir but when i go to homepage the background is still same um

crystal marlin
#

Hey so actually I had a bot called Zap, and like I deleted it(not the bot, the data), remade it right now, am I expected to remove it and re apply with it or can it stay? Its completely different now tbh

plush vigil
rapid arrow
#

how could i embed a gif into the bot description page

sturdy swan
#

then um whats its usage then?

rapid arrow
sturdy swan
worn bone
#

Hey, i added my bot at the 25th of april, when will it be reviewd?

sturdy swan
#

could a site admin remove my github repo url for me? ive made my github repo private and i tried to remove the url myself but everytime i try to delete the link and save, itll just come back when i revisit the edit page. heres my bot id: 810852233196863506

prisma arrow
#

how much time can be passed for approve?

worn bone
sturdy swan
#

does anyome know how to show user count in overview

prisma arrow
#

oh wow

sturdy swan
prisma arrow
#

ty

sturdy swan
prisma arrow
#

i not remeber

sturdy swan
#

does it post user count?

#

no?

#

topgg only displays server count

worn bone
#

Hey, i added my bot at the 25th of april, when will it be reviewd?

sturdy swan
#

havent you gone through the process before? you should know better

#

Is there a dark mode for top.gg? The white screen at 1am sucks

worn bone
#

Yes, byt than i waited 1 week and i got approved.

sturdy swan
worn bone
#

Let me show / check

sturdy swan
#

ty ty

worn bone
#

DId you logged in to your account?

sturdy swan
#

yes

worn bone
#

Go to the footer

sturdy swan
#

Ok the bots side has it

worn bone
sturdy swan
#

but not the server side

worn bone
#

Oh

#

Idk than

sturdy swan
#

weird champ

#

yet the bot one has it

#

hmmm

#

@'s the whole team and all mods

cyan flint
#

oh godoh fuck

plush vigil
candid dune
#

Not working

#

Your site is crashed or something

dense lichen
#

can we actually check when we submitted the bot in top.gg????????/

candid dune
#

I tried 10 times

hearty swift
#

It has been more than 1 week and my bot has not been Accepted on the page

sturdy swan
#

🙄

heavy fern
#

via bot is offline

cyan flint
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

Can I know my bot is under check or been declined

mint schooner
#

You will get a DM

sturdy swan
sturdy swan
pseudo kayak
#

hello.

#

What's the use of someone voting my server?

sturdy swan
pseudo kayak
#

How voting credits work?

hard lava
#

mods can we get a -auctions

sturdy swan
pseudo kayak
#

If we gets lots of votes, do we get voting credits?

#

How much votes for a start?

#

hmmm ok.

#

ty

#

does Server voting count? Or only bot votes?

rapid arrow
#

how could i rank up higher on topgg?

sturdy swan
#

Hello, I have a boat. When will it get approval?

#

helloo

#

are you there

#

how does voting credit work?

dawn charm
sturdy swan
#

ooo thanks

quaint patio
#

Hello

sturdy swan
#

helloo

keen zealot
#

how much time does it take to get your bot on top.gg

#

the verification time

sturdy swan
#

@keen zealot 2+ weeks..

broken ember
ebon scaffold
#

When is my bot will be approved.

#

??

mint schooner
#

Read above @ebon scaffold

sturdy swan
#

I think more than 2 weeks

mint schooner
#

2 weeks+

ebon scaffold
#

ok

keen zealot
#

k

sturdy swan
#

how does the voting credit work

sturdy swan
#

Can I know status of my bot

sturdy swan
broken cradle
#

what does this mean?

sturdy swan
#

@humble eagle bottan para kazanabiliyozmu oylardan

odd sorrel
#

@odd galleon Plaese help me my server got hacked............... please guide me how can i get it back

twin jolt
#

beyler

#

müzk botu ?

#

Hey music bot player ?

#

command ?

odd sorrel
#

for help