#support

1 messages · Page 414 of 1

fleet wagon
#

ups, sorry

long ferry
#

It's better to be able to test votes when your bot is approved, the decision was simply made to be able to access the api once it is approved, if you really need to test webhooks, use a request maker like reqbin or postman to make test requests using the data mentioned in the docs (https://docs.top.gg)

Top.gg documentation

Welcome to Top.gg

void saddle
#

Ok thanks

coarse yew
#

yep its approved

long ferry
#

According to our logs, it isn't

coarse yew
#

what bot are you referring to

long ferry
#

the only bot you have in queue

coarse yew
#

trungbot is verified

#

which you can see i edited in #logs

long ferry
#

Well then your webhook is very likely faulty

coarse yew
#

weird

grand folio
#

do you have the right adress/ip @coarse yew?

#

also if your bot was verified youd have the bot dev role

long ferry
#

team members don't get the dev role

coarse yew
grand folio
coarse yew
#

im obviously a dev of the bot if i edited it lmao

long ferry
#

again, team members don't get the role

coarse yew
fiery vine
#

why does my bot still not appear on the site, even though I added it?

coarse yew
#

idrk what could be the cause

coarse yew
long ferry
#

again very likely the webhook, you could try asking in the votetracker support server

fiery vine
#

How do I approve the bot?

long ferry
#

as I was able to have it test successfully

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

coarse yew
long ferry
#

very faulty webhook

coarse yew
#

weird that

long ferry
#

have you tried making a manual request to your webhook? that could tell you if the webhook actually works or not

coarse yew
#

nah not just yet

#

how would i go about testing it?

#

xcurl?

long ferry
#

postman

#

reqbin

#

etc

fiery vine
void saddle
#

How do I get my bot invited to this server?

long ferry
long ferry
void saddle
#

Then what about @carmine slate @warm sonnet etc

long ferry
#

added through polls

void saddle
#

Oh I got u

coarse yew
#

hmm idek

#

guess ill save this issue for a rainy day

sturdy swan
#

Anyone know how to get the bot to only work for people with admin role?
Currently anyone can do yt help and use its commands but I want it to only work with admins

coarse yew
#

@long ferry thanks for the help and sorry for the lost braincells KEKW

long ferry
#

what was it

sturdy swan
long ferry
#

-wrongserver @sturdy swan

wild stoneBOT
#

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

long ferry
#

Nah not development

#

oh wait

#

they're asking for dev help

sturdy swan
#

OK I'll join that 1

void saddle
#

no

coarse yew
#

bfd catching up on top.gg off topic ill go now

sturdy swan
#

I meant use it

void saddle
#

?????????

sturdy swan
#

The get support button

long ferry
#

are you asking about a bot?

#

or do you need development help for your own bot

sturdy swan
long ferry
#

then wrong server yeah

sturdy swan
#

The 1 that does YT, HELP

#

Exclude comma

sturdy swan
#

Not exactly sure what this servers for tbh

long ferry
sturdy swan
#

The bot?

amber void
#

if I edited functions of the bot, do I re-apply, or just edit the description?

amber void
#

thank you

proud mauve
#

Hello, It wont let me delete my server. When i press delete an error appears

lethal iris
#

Does voting for roles work now

proud mauve
#

what do you mean?

long ferry
long ferry
proud mauve
#

oh alright thank you:D

next rapids
#

what is voting credit for?

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

next rapids
#

ok ty

sturdy swan
#

@cyan palm Botum 2 hafta önce incelemeye alındı fakat hala bir sonuç yok ne zaman onaylanır acaba ya da en azından inceleme süreci ne zaman başlar

long ferry
sturdy swan
#

So the max time limit for bot verification is 2 weks right

#

?

twin river
#

No, that's the minimum

void saddle
#

No

twin river
#

2 weeks or more

void saddle
#

And that's just for the process to start

noble vine
#

I keep getting a "Unexpected error" when I try to edit my bot's description on top.gg

quasi elk
#

ama onaylanır 2 güne

#

yoğun olabilirler bu aralar

sturdy swan
glad mason
#

How longs should verified the bot

sturdy swan
#

it says above

#

@wild zenith

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

buoyant nexus
#

s

sturdy swan
cyan palm
#

nope

sturdy swan
limpid fractal
#

@cyan palm try it

long ferry
#

upto-tr doesn't exist

limpid fractal
#

oh wait thats atmods

#

not upto

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oops

cyan palm
wild anchor
#

hi

gaunt jewel
#

hey why when I type %invites in a discord server nothing happens ?
btw i am a moderator not an admin. And can I see anyone's invites ?

wild stoneBOT
#

@gaunt jewel

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

gaunt jewel
#

oh... sorry but why is this channel called support then
like do you give me support when i am ill or when i am going through a break up?

long ferry
#

read the message above

#

you're in the wrong server

gaunt jewel
#

okay thanks anyways I didn't mean to be kinda rude

grand folio
gaunt jewel
#

ok thanks i will

hard lava
#

I thought I’d ask but when is the monthly bot vote poll thing

long ferry
#

I assume will take a while before the next one

grand folio
#

i think on the first?

#

idk

hard lava
magic cairn
#

Help

jaunty basin
#

yes

dry yacht
magic cairn
#

@jaunty basin and why.is it log saying accepted

grand folio
#

wait is @hidden root replacing @wild stone?

dry yacht
grand folio
magic cairn
#

Hel

#

Help

dry yacht
#

OML I FINALLY DID IT!

magic cairn
#

My bot is accepted so where is the accepted log

dry yacht
#

YES YES I FINSISHED (part 1 :( ) OF MY BANKER BOT!

dry yacht
magic cairn
#

@drowsy citrus Its not redireccting me

drowsy citrus
#

I mean it's just a discord message

magic cairn
#

Ok

#

Can you send screenshots

drowsy citrus
#

just search for your id in the search bar

magic cairn
#

Ok

#

Bot id na

drowsy citrus
#

wut

magic cairn
#

Bot id or mine

drowsy citrus
#

either works

magic cairn
#

Ok

#

No bot.found its showing

#

@drowsy citrus

drowsy citrus
#

huh?

magic cairn
#

Yes no bot found

drowsy citrus
#

there

magic cairn
#

Where is it

#

Channel

real laurel
#

in your heart

drowsy citrus
#

in logs my guy

magic cairn
#

Lol

real laurel
#

we dont add bots here anymore

magic cairn
#

Thanks

real laurel
#

if that's what you're wondering

drowsy citrus
#

idk why you need to see the accepted log tho

#

does it really matter

magic cairn
#

I found

#

But why i m not finding it in top.gg

drowsy citrus
#

wdym

tawny grotto
#

How i used the top.gg credit vote

drowsy citrus
real laurel
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

magic cairn
#

Thanks for the help

sturdy swan
#

I'm here to figure out how to add owo to my server, help me (I clicked add to server with owo and it took me here sooo)

#

nvm

twin river
#

The wait time is 2+ weeks

limpid fractal
#

its only been 1

twin river
#

You added your bot a week ago

limpid fractal
#

slow spax

untold musk
#

Wow. Turned from almost 2 weeks, to over 2 weeks almost 3, to 1 week in a matter of 3 minutes 😂

grand folio
runic briar
#

paying premium for my server ad and my bot, are they yellow? kind of, highlighted? how it works?

mighty hound
#

My bot is self-hosted, how do I get it through the approval process without it getting declined for being offline?

#

I can't leave my computer on for like a week

astral iris
untold musk
#

Well did you try again

astral iris
#

that happend second time I tryed

#

Ill try again,.

untold musk
astral iris
#

it worked

mighty hound
#

Welp, how can I cancel my request?

#

No money for servers

#

Sadge

zinc oracle
astral iris
#

lol I host it on my own pc

#

I just keep it on 24/7

#

for 2 months

#

then give it a full 12 hour break

#

and then onather 2 months lol

#

1 month (30-31 days) = 6 hours of break

#

lol

sturdy swan
#

welp my bots name is Xtreme 45 but when i add it on top.gg it says random name 🥺

#

it happened to be 50 times 😭

#

i wasted so much time

plain mountain
#

Hi there! When people vote for my server they don't get the role reward and it's been like this for well over a month now. I see most servers I'm in this works fine. I'm not sure if others are still having this issue as well or if it's only me? Thank you for any help! pinkheart

grand ravine
#

See pinned messages

olive hedge
#

Hay asking someone to add our bot and I will add their bot in return is against rule?

nimble blade
#

-credits

sturdy swan
olive hedge
sturdy swan
sturdy swan
#

premium will not make your ad yellow

runic briar
sturdy swan
raven wigeon
#

hey how can i add a discord bot that does this:

#

automatically puts a check and x option after every post

unborn halo
#

Ig we can create tags how can i ?

zinc ore
zinc ore
unborn halo
#

I mean i was searching for a tag but that tag isn't available on top.gg server tags so i want to create that

sturdy swan
#

hey um i need help my main id got hacked amd it had ownership of 1 my bot om top.gg so how do i get its owmer

tawny grotto
#

Where do i used the voting credit

sturdy swan
sturdy swan
#

just dmed rn

#

Ok wait for them to reply

mighty hound
#

Does the time for testing vary too much? If anything I'll only turn on the bot next week to save up on dynos

#

I still need to give Heroku my credit card to get the extra hours

zinc ore
#

It's up to 2 weeks or more at the moment

#

But if you can't keep your bot online 24/7, don't submit it to public bot lists, there's zero benefit for anyone in you doing that

#

what would be the point?

mighty hound
#

No, yeah, it'll be 24/7 soon enough

zinc ore
#

Why not now though?

mighty hound
#

It's just that without registering your credit card on Heroku they only give ya 500 hours of uptime a month

zinc ore
#

it doesn't cost more to host before it's approved on top.gg 😛

mighty hound
#

Which is enough for 2 weeks and some spare time

zinc ore
#

my point is: what happens after it's approved? how are you keeping it on 24/7 after that moment?

mighty hound
zinc ore
#

ok so I do'nt see why you can't just host it 24/7 right now and why this is even a question? Just... y'know, keep it on...

mighty hound
#

Then I should be able to start paying for it. I already have an idea for as host, it's just that they are out of space rn lol

mighty hound
zinc ore
#

Don't rely on shitty temporary ephemeral hosting service for your bot - get something renowned and actually solid.

#

Yeah you're supposed to spend what's required to keep it online all the time, this shouldn't depend on top.gg approving your bot in any way

mighty hound
#

Heroku is just temporary

zinc ore
#

The approval of your bot should not be the justification to have your bot online all the time

mighty hound
#

Maybe even AWS if I'm feeling fancy

mighty hound
#

So I can't "just make it 24/7"

#

I still have to research

#

Make sure I'm getting something I can afford

zinc ore
#

ok so just... don't worry about top.gg until you've figured that out then

#

delete it from queue and re-add it after you've hosted it

mighty hound
#

Ok. Thanks I guess

#

I thought the 2 week time would be more than enough to get it sorted

#

But if it isn't, sure.

#

Thanks for the help.

zinc ore
tawny grotto
sturdy swan
#

Yes

runic briar
#

I don't know if you understand

runic briar
#

ok, thank u ❤️

#

@sturdy swan last thing, sorry to bother you, but if I want to cancel and promote something else, where do I do that?

sturdy swan
mystic spindle
#

Day - 3
Hey i was told to check back after 24, i still haven't got any response

valid moon
#

@quartz willow response when its been 3 days

sturdy swan
#

i guess u cant controll thats what people think and review

zinc oracle
#

flag reviews which break the guidelines.

sturdy swan
#

That's my old account which I got locked out of

plush vigil
#

free hosting is 550 hours and with debit/credit card they give u 1000 hours free (enough for a full month)

winged moat
#

so many people have a bot that's offline

plush vigil
#

yea

winged moat
#

it's not hard to keep it online

plush vigil
#

i host like 4 bots on heroku

winged moat
#

why?

#

what language?

plush vigil
#

free hosting

plush vigil
#

and ts

winged moat
#

oh

plush vigil
winged moat
#

Why you shouldn't use heroku

- Bots are not what the platform is designed for. Heroku is designed to provide web servers (like Django, Flask, etc). This is why they give you a domain name and open a port on their local emulator.

- Heroku's environment is heavily containerized, making it significantly underpowered for a standard use case.

- Heroku's environment is volatile. In order to handle the insane amount of users trying to use it for their own applications, Heroku will dispose your environment every time your application dies unless you pay.

- Heroku has minimal system dependency control. If any of your Python requirements need C bindings (such as PyNaCl binding to libsodium, or lxml binding to libxml), they are unlikely to function properly, if at all, in a native environment. As such, you often need to resort to adding third-party buildpacks to facilitate otherwise normal CPython extension functionality. (This is the reason why voice doesn't work natively on heroku.)

- Heroku only offers a limited amount of time on their free programme for your applications. If you exceed this limit, which you probably will, they'll shut down your application until your free credit resets.```
plush vigil
#

o

#

lol

zinc oracle
plush vigil
#

it works fine for me

#

sorry

#

lets move ther yes

winged moat
#

oh

#

it is

plush vigil
#

how did they do that

sturdy swan
#

magic

plush vigil
#

lol

#

the background is a gif

#

i have never seen that before

#

o wait

#

is it css?

zinc oracle
plush vigil
#

o oki

#

dont need help

#

just asking if it was css

plush vigil
#

wait is self promoting a bit coin mining service againest server rules

#

user ID> 837520470542778388

#

they blocked me after my last message which is why im assuming its a scam that they are promoting

brave jewel
#

How can I use my advertising credits from votes?
I filled the little form and it said someone will reach out to me but no one ever did 🙂

mortal wing
#

Is it weird that bots votes have not reset

long ferry
#

The next vote resets it

mortal wing
#

ah thank you

mighty grove
#

Sorry asking 1 thing about bots. Are bots allowed invisible status?

sturdy swan
#

Hello, when approximately will be checked by a bot??????

worn sonnet
#

Someone send this to me please help me what is this

onyx prawn
#

How to know how close my bot is to being reviewed?
(It used to show 20% close and all but now its been 7 days and its not showing anything like this)

sturdy swan
#

Progress isn’t a feature anymore, not sure when or if it’s coming back

onyx prawn
#

Ok

#

And btw are verified bot added to top.gg without being reviewed or they are reviewed as well?

sturdy swan
#

They’re all reviewed

onyx prawn
#

Ok

#

Thanks

sturdy swan
#

No problem

swift shore
#

Hello

#

Whats the command for the @small lantern bot?

#

Ping me in reply

worn sonnet
#

Someone send this to me please help me what is this and what to do now

untold musk
#
  1. This is not discord support
    But....
  2. That’s a scam
  3. Block them
  4. Report to discord if you feel it’s necessary
worn sonnet
#

Ok ty

latent flint
#

bro i am not able to add my server i server list

long ferry
raw kernel
#

will my bot leave the top.gg verification server after being approved?

#

ok

opal sierra
#

How long does it take for my bot to be reviewed?

sturdy swan
#

About 2 weeks

tame stag
#

How can I make a team for my server to edit my server on top.gg

opal sierra
tribal garden
#

Hi! How long does it take for someone to get approved for Auctions?

nova helm
#

Hello Bros

misty sandal
#

i just uploaded my bot yesterday and i dont get a message from luca when is the bot ready to upload ?

nova helm
#

U won't get

sturdy swan
#

Hi, i just discovered the Youtube bot, and i've connected it to my yt channel, but i want
it to only send the messages inside one specific channel. Which command do i need to run for this?

nova helm
#

U will be pinged

misty sandal
#

oh ok thx

nova helm
#

In logs

misty sandal
#

kk

opal sierra
#

I basically put a proper code and it keeps on becoming an error.

valid moon
#

3 days later and still no response and the dms are still closed smfh

rapid arrow
#

how do i rank higher on search results in topgg?

opal sierra
#

Ok

sturdy swan
rapid arrow
#

does topgg description support html and css?

sturdy swan
#

Yes

valid moon
opal sierra
#

How can I turn on create instant invite?

nova helm
opal sierra
#

I don't see it

sturdy swan
nova helm
#

Ohk

opal sierra
#

Alright thanks

nova helm
#

Ohk sorry

dense lichen
nova helm
#

Guyswhat is the maximum delay of ban Appeal?

sturdy swan
nova helm
sturdy swan
#

DM a mod if it’s urgent

nova helm
#

Also can we add vote rewards for our bot before it's verified?

nova helm
opal sierra
#

I don't see it. Can you please send a screenshot? If possible, a full one?

sturdy swan
nova helm
#

Tell me

#

Ohk

#

Ty

sturdy swan
#

Np

opal sierra
ripe fractal
#

türkçe bilen bir yetkili bana ulaşabilirmi acaba ?

nova helm
#

Tell I can help

rapid arrow
#

where could i use my voting credits?

sturdy swan
#

In auctions

nova helm
#

-credits

dense lichen
drowsy citrus
#

you can semitest vote rewards if you link it to a server's votes

nova helm
#

-b

#

-credits

rapid arrow
mint schooner
#

What

drowsy citrus
#

but you don't get the isWeekend info

opal sierra
sturdy swan
#

@nova helm only mods and above have access to commands here

long ferry
misty bloom
#

Rpg hunt

long ferry
#

Yes

long ferry
wild stoneBOT
#

@misty bloom

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

dense lichen
opal sierra
nova helm
long ferry
#

Correct

#

Nah just give it a role with that perm

#

Works too

opal sierra
#

Alright

nova helm
#

What is the average ban Appeal duration?

opal sierra
sturdy swan
#

Go to the developer portal and generate a link with the permission

nova helm
#

Got to auth O2

opal sierra
#

alr thanks

nova helm
#

Np

#

@long ferry what is the average ban appeal duration?

#

Sorry ping

opal sierra
nova helm
#

Got to developer portal

#

Select ur application

#

Go to auth o2 section

#

And then lc8k bot

opal sierra
#

Thanks

#

\

nova helm
#

And select the permissions for ur bot

opal sierra
#

But DSL?

nova helm
#

Dsl?

opal sierra
#

yes

#

Im publishing my server

sturdy swan
#

What did that have to do with bot perms

foggy parcel
#

Can ı use shard for BDTM
<•••>

misty marsh
#

Hi

nova helm
sturdy swan
opal sierra
#

Error:
Failed to create a new invite. Please try again or contact website administrators.

ripe fractal
opal sierra
#

see

foggy parcel
sturdy swan
#

I’m confused

ripe fractal
nova helm
icy stone
#

bu emojiden reddedildiğini sanmıyorum

foggy parcel
#

Yea @nova helm

icy stone
#

epilepsi tetikleyenleri reddediyorlar

nova helm
icy stone
#

rengarenkli bir şey varsa o dur belki

foggy parcel
#

I am so happy for someone knows

nova helm
ripe fractal
#

of ya

#

:d

foggy parcel
#

@nova helm Can i use shards for BDTM

nova helm
#

Ban

foggy parcel
#

What does mean dunno?

icy stone
#

bu emojiyi diyorlarmış

#

"dansedenemoji"

sturdy swan
#

Not really sure what you’re asking, is this a bot designer question?

nova helm
ripe fractal
icy stone
#

bilmm

nova helm
#

Bna him

ripe fractal
#

yenisi daha sade

icy stone
#

neyse isim vr

nova helm
#

Pls

foggy parcel
#

So

#

What is my question s answer 😅

ripe fractal
sturdy swan
ripe fractal
#

eren knk nası bu

icy stone
#

iyi

ripe fractal
#

red yerm

icy stone
#

ya rengarenk emoji yasak yani

#

rengi hızlı değişen

#

emojiler

#

epilepsi tetikleyen

#

vs.

ripe fractal
#

duyuru şu bişe olmaz demi

icy stone
#

olmaz

ripe fractal
#

iyi tşk

icy stone
#

np

nova helm
long ferry
mighty bloom
#

My bot has reached its 250 limit, due to "inorganic suspicious growth" i am locked now and cant verify.

Is it allowed to put an alternative bot invite link to a temporary clone of the bot within the description of the bot on top.gg, so people can still use it?

ripe fractal
ripe fractal
rapid arrow
drowsy citrus
#

My bot was added to the queue on the 16th and hasn't been approved/declined yet, while bots added on the 19th have. The bot id is 826895925103427674, is it just taking a longer time to approve?

ripe fractal
#

I am not saying that emoji anyway, I just asked, I think there is no point in extending it unnecessarily ?

drowsy citrus
lone oxide
#

Can I use nekos.life api in my bot?

nova helm
#

I don't know

sturdy swan
#

probably not

#

or maybe so

#

who knows

lone oxide
#

So can I?

sturdy swan
#

look in mod logs people get declined using it for nsfw commands

#

never used nekos life not sure if it does anything else

lone oxide
#

But I will use it for hug, cuddle or only sfw command

foggy cradle
icy stone
#

xd

#

its turkish

#

"dans eden emoji"

foggy cradle
#

ah

stiff hamlet
#

.d

foggy cradle
#

I few danseden emoji

#

for someone with dyslexia or something lmao

thick grove
#

is my music bot apporved?

mighty bloom
#

My bot has reached its 250 limit, due to "inorganic suspicious growth" i am locked now and cant verify.

Is it allowed to put an alternative bot invite link to a temporary clone of the bot within the description of the bot on top.gg, so people can still use it?

humble eagle
#

nope

humble eagle
opal sierra
#

Guys can I ask for help? How can I change permissions for my bot?

#

I tried to change it and all. but it won't save changes.

real laurel
#

please google it

dapper dirge
#

Why don't I, an admin of a server with manage server perms and below etc not have access to the topgg settings for the server?

full nebula
dapper dirge
#

I am a head administrator on said server

#

I definitely have all the permissions

full nebula
dapper dirge
#

extra safe?

#

so the owner can toggle a setting?

full nebula
#

Also make sure @small lantern is inside of said server!

dapper dirge
#

yup it's inside it

full nebula
dapper dirge
#

I definitely have all server permissions

#

and I have administrator

#

can't edit

full nebula
dapper dirge
#

Yeah, this is my only ond

#

one*

full nebula
#

Uhh, yeah. I got no clue haha you'll probs have to ask the server owner or one of the support members here, I was just trying to help out, I got no experience with the server list xD

dapper dirge
#

relogged, still can't edit

#

aight

#

should I ping one or

full nebula
#

I suggest just waiting

dapper dirge
#

aight

real laurel
#

double check you're logged in

full nebula
#

It is pretty late for most.

real laurel
#

or try clearing cache and re-logging in

dapper dirge
#

Mhm, I am

#

I relogged

drowsy citrus
#

Don't you need to transfer to a team?

full nebula
#

I forgot about Teams xD

dapper dirge
#

how do I check if it's connected to a team

full nebula
#

Check if the owner is in any teams?

#

I think going to their profile should show that

dapper dirge
#

I just want to look at the auction thing wawa_cat

dapper dirge
#

wait now I have perms

#

why didn't I have perms before 👀

full nebula
#

Oh, that's weird, well gg!

mighty grove
#

ok didnt see the ping but thanks for the response

#

i will leave my bot online

dapper dirge
#

epic thanks

#

when a monthly advertisement thing happens, and you don't have enough redemption credit when it's been a month , what happens?

#

and if I make a bid, and someone makes a higher bid, do I get the credit back?

glad mason
#

How to see if when the bot will be verified in top.gg

sturdy swan
#

How to make my server secure?

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

runic quail
#

-upto

real laurel
sturdy swan
runic quail
#

i wait but ?

#

@real laurel

real laurel
#

you waited

#

ONE

#

day

#

not even a full 24 hours

#

19 hours AT MOST

dapper dirge
real laurel
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

flint reef
#

Why Did My Bot Not Receive Approval It Has Been 3 Weeks

mighty bloom
#

My bot has reached its 250 limit, due to "inorganic suspicious growth" i am locked now and cant verify on discord.

Is it allowed to put an alternative bot invite link to a temporary clone of the bot within the description of the bot on top.gg, so people can use the bot??

ancient abyss
#

Hlo

real laurel
#

@flint reef not 3 weeks

#

2 weeks

flint reef
real laurel
#

i just said it's been 2...

drowsy citrus
flint reef
flint reef
real laurel
#

you can search it up

#

just search your UID in the discord

drowsy citrus
#

look up your id in the logs my guy

real laurel
#

but yeah

flint reef
real laurel
#

our estimate for review is about 2-3 weeks

flint reef
ruby radish
#

How do i get Certified Developer tag?

real laurel
#

certification program is gone

ruby radish
#

oh...

drowsy citrus
ruby radish
#

thx for responding...

mighty bloom
#

My bot has reached its 250 limit, due to "inorganic suspicious growth" i am locked now and cant verify.

Is it allowed to put an alternative bot invite link to a temporary clone of the bot within the description of the bot on top.gg, so people can still use it?

drowsy citrus
flint reef
#

Where will I write it on top.gg bait?

drowsy citrus
#

bait?

flint reef
#

off

silver lichen
#

Common bro how much time should I wait

real laurel
#

you waited 2 days

sturdy swan
#

xD

silver lichen
#

Yus still how much days should I wait

drowsy citrus
#

idk what you mean by off

real laurel
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

drowsy citrus
silver lichen
#

-upto

drowsy citrus
#

waiting on another that has taken 16 now

silver lichen
#

@silver lichen

mighty bloom
#

My Bot has been locked by discord to 250 maximum due to "suspicious growth" (because of top.gg new and trending site)

May i temporarily replace the invitelink with a different, alternative bot, so people can still use it?

real laurel
#

wouldnt recommend it

mighty bloom
#

but allowed in principle?

#

the thing is.. the bot is on that new and trending page and i am missing out on such a good start because of the lock.. i could cry

median acorn
#

can you help me

bitter junco
#

if a bot is in language other than english then it will be approved or denied

twin river
#

As long as it follows the rules

median acorn
ebon scaffold
#

My bot are accepted or no

twin river
#

You get a DM from @hidden root when it has been reviewed

#

be patient

median acorn
twin river
#

Used for auctions

median acorn
#

I do not fully understand

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

mighty bloom
twin river
#

No, you can not change the invite link to another bot

mighty bloom
#

ok thanks

dapper dirge
#

If 2 different people have redempted credits, is there a way you can get the credits put into one person, because I want to use both credits me and the owner have collected for a bid

turbid summit
random garden
#

Could anyone tell me best Artificial intelligence bot ? ☺ bot that can talk.

signal socket
#

Hello everyone

#

how are you?

mighty hound
#

Already have some services in mind

mighty bloom
#

Is it allowed to delete a bot on top.gg (that got accepted 3 days ago) and resubmit the application for the "same" bot with 1.a different / 2.the same bot id?

twin river
#

That depends on the purpose of the re-submission

mighty bloom
#

the purpose is that i just ruined my launch because i was too stupid to verify the bot on discord, before verifying it on top.gg. Now i want to verify it on discord before launching on top.gg

twin river
#

You're not allowed to re-submit just to get on the new trending page again, no

mighty bloom
#

its not that, its the fact that for the next like 3 weeks people may want to invite my bot but will hit an error

#

i want to not have that first bad impression

mint schooner
#

Fix it 🧠

mighty bloom
#

It is not fixable

#

i have to wait for discord to 1. remove me from "unsuspicious growth" which i got from the top.gg site and 2. then verify the bot so i can get over 250 servers.. both may take weeks. So basically for the next weeks there will be a dead bot in the index

dapper dirge
#

how to attach payment method with topgg

quartz willow
mighty bloom
#

Please can you also allow me to resubmit my bot in like a month?

valid moon
sturdy swan
#

why can I not find my server in the search bar

unborn ether
#

Hey what is the acceptance rate of the bots in Topgg?

twin river
#

About 30% iirc

unborn ether
#

woah thats kinda low

#

and what do they look for while checking bots

twin river
#

We make sure they follow the rules

unborn ether
#

oh

#

rules like what

twin river
still cedar
unborn ether
#

what is the most important rule?

#

oh aight

mighty bloom
#

which rule do most unaccapted bots violate?

odd ridge
#

spam description, requiring perms they dont need, clones, etc...

twin river
#

#mod-logs shows all declined bots, you can see for yourself

unborn ether
#

does this fall under spam description?

twin river
#

No

sturdy swan
#

no

late vector
#

nope

unborn ether
#

alright

#

thankyou

still cedar
#

spam description is adding unnecessary/unrelated text to your description

late vector
#

yea

still cedar
#

commonly used to reach the minimum character limit

late vector
#

i think..

#

-upto

#

h

still cedar
#

the wait time isn't exactly 2 weeks

sturdy swan
#

you need to wait longer

still cedar
#

it can take longer

sturdy swan
unborn ether
#

oof longer than 2 weeks

#

i submitted like 5 days ago

#

can you still add CSS custom description before the bot getting apporved?

still cedar
#

yes

#

you can edit anything about your bot while you wait

sturdy swan
#

is covid command allowed on top.gg?

gaunt saddle
#

Hello

#

So I dont have access to edit my bot

glad mason
#

How to get verified my bot

dense lichen
glad mason
#

Ok ty

light scroll
light scroll
gaunt saddle
#

Nvm I think the problem is from me cos on bot developer they say I have no application

silent scroll
#

I am trying to transfer my other Top.gg project to me, but it doesn't work

#

@light scroll

light scroll
#

Oh im not sure

long ferry
#

You cannot transfer back to yourself once transferred to a team

#

And user transfers are not actually meant for users

silent scroll
long ferry
#

By you deleting it then resubmitting it with your new one

winged wave
silent scroll
long ferry
#

Again that's actually not meant for users

#

You can only transfer it to a team

silent scroll
long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

silver lichen
#

-upto

nova helm
#

Guys plsss tell me what is the average ban Appeal duration?

zinc ore
#

There's no posted numbers on that since it's not a queue it's just someone checking tickets once in a while.

wet raven
#

Just a quick question is this the support server for Zephyr

still cedar
#

no

wet raven
#

Oof

zinc ore
still cedar
warm crypt
#

-pins

foggy parcel
#

How can ı see my vote credit

sturdy swan
#

Hey, How to set library of my bot? it shows undefined here

zinc ore
#

You cannot, this is deprecated and will be removed from the website with the redesign.

small copper
#

What dfo i put for the 'how many servers is your bot in' ifg my bot is in over 50?

zinc ore
#

You should put the real amount of servers, check #topgg-api for help (docs in the title), the bot needs to update top.gg with that information on a regular basis.

sturdy swan
#

-upto

small copper
#

its in 51, is says max of 3??

zinc ore
#

uhhhh what

small copper
#

ye

zinc ore
#

Where did you see "max of 3"?

still cedar
#

they meant this probably

small copper
zinc ore
#

yeah that's... not how you post the number of servers at all

#

Like I said - use the #topgg-api , docs in the topic of that channel.

small copper
#

ok ty

limpid cargo
#

Who can help me submit a verify form?

zinc ore
#

What is a "verify form"? What do you mean by that

limpid cargo
twin river
#

No one is going to write that form for you, you need to do that on your own

sturdy swan
#

I need help!

#

someone!

twin river
sturdy swan
#

ok

foggy parcel
#

Can ı get a verified icon for my bot with 1 shard

twin river
#

Shard count doesn't matter, server count does

foggy parcel
#

So i can get right?

sturdy swan
#

my discord server on top.gg is not the right name

#

when i try to write the name is the old name!

twin river
#

Known issue, check pins

foggy parcel
#

For example my bot is in 100 server and i must verify
Can i verify and get verified icon for my bot with 1 shard

twin river
#

Yes, like I said

foggy parcel
#

Ok thanks

twin river
#

shard count doesn't matter

sturdy swan
twin river
#

Click the 📌

sturdy swan
#

hello

#

i want to know when my bot will be approved

sturdy swan
#

@steep plinthari

#

i mean kmaribot

twin river
sturdy swan
#

kmari

sturdy swan
indigo flame
#

Is this the channel I should come to to find out when my bot will be accepted? [Google Translate]

fiery iris
#

hewo

indigo flame
#

Thanks

foggy parcel
#

How can i see my vote credit?

twin river
#

On your bot's edit page

foggy parcel
#

I should use it for auctions right?

twin river
#

You can only use it for auctions

foggy parcel
#

Ok Thank you

blazing shoal
#

hi

#

my friend chalenged me to make a music bot, so i did..

#

lol

twin river
#

Do you need help with anything?

blazing shoal
#

ye

#

my bot times out alot

#

btw

twin river
blazing shoal
#

because i forgot to add one line of code..

twin river
fair nexus
#

how difficult is it to have your bot accepted to top.gg?

twin river
#

If it follows the rules, it will be accepted

#

It's not hard if you actually read them

fair nexus
#

okay cool, yeah i did

abstract wharf
#

Haii sry to bother you,I was just wondering what I am able to do with the 15$ voting credits... ^^(sowweh if I’m asking in the wrong channel)

twin river
#

It's used for auctions

real jetty
#

hi so im trying to remove a person from my discord bot creator list how would i go around it, i went into creator controls edit but i cant see the option

raw kernel
#

how do i remove ppl from the creater list?

raw kernel
#

and I own the bot ( I mean the main creater, its on my Discord Developer Portal )

foggy parcel
#

Can a bot with 1 shard be used on more than 100 servers?

twin river
twin river
raw kernel
foggy parcel
twin river
foggy parcel
#

If you know please say because I will change the program accordingly

steel bobcat
#

question, the css on my topgg page was working prior, but now I see there is a new review, which I can't see, and almost all the css has stopped working
what can I do to fix it, and why is it that on every refresh I get a previous version of the page

serene creek
#

So if i create a bot without installing shard.js

#

This bot can be in +100 server?

#

@twin river can answer please

twin river
#

Yes, but again, not Top.gg related

serene creek
#

Oh sorry

#

Thanks for answering

steel bobcat
#

for reference if I can put it here: https://top.gg/bot/792827809797898240
only 20 reviews show up, not 22, and the css for buttons and animations have suddenly stopped working without any adjustment

twin river
#

You can't see more than 20 reviews currently, and there's an issue with editing bots

steel bobcat
twin river
#

Not sure about that, it's been an issue for a while

sudden estuary
#

beyler türk yokmu

#

erensi calısmıyor yardım edecek varmı

steel bobcat
#

hm so you're referring to the refresh previous versions I see
any idea what could happen to the css, do I have to alter the code?
so essentially it had animations, formatting, background, etc a few days ago,
and then it was reset to default except the .entity-header__short-description css,
but turned buttons into scrolling objects
now I just rearranged the code and a few more things work for some reason, curious why this happened

earnest imp
#

hi could you tell me when my bot is going to be approved?

twin river
#

@hidden root will DM you

earnest imp
#

but not sent yet two days ago

twin river
#

Because the wait time is 2 weeks or more

earnest imp
#

Ok

#

thanks

stark robin
#

why isnt the vote update as i have upvote 5

steel bobcat
twin river
#

Just flag the review and it should be handled by a moderator eventually

steel bobcat
#

hmm okay, we did that once before but the review was left there
well here's hoping, since there is a review limit as you said

exotic saffron
#

Hi

#

I've two questions

#

1- how can i add bot's library?
2- my bot is in 25 server, why its 0 here?!

#

My bot is SawallhaBot ;)

lethal sparrow
lethal sparrow
exotic saffron
#

Thank u

jovial rampart
#

hi bro

#

bro via bot slow

#

lag

crimson matrix
#

What is the purpose of getting votes?

lethal sparrow
#

What do you mean

grand ravine
#

it moves your bot higher in the list

#

and gets you some credits to be used on auctions

lethal sparrow
#

yep

crimson matrix
grand ravine
pure kindle
#

Is mobile status ok for bots?

quiet mica
#

how can I cancel a bid?

pure kindle
#

because the one that i'm using isnt supported by the api

quiet mica
long ferry
pure kindle
#

alr thanks

long ferry
quiet mica
sturdy swan
#

um i have a problem

#

my bot hasnt been approved yet but whenever i go in the edit option and try to remove something like um the background image

#

i remove the url click on save

#

then i get pinged in #logs indicating the save was successful but as soon as i reload the edit page

#

the url is still there and nothing got changed

long ferry
#

Read pins

sturdy swan
hidden ridge
#

I feel like I have waiting a month for lucas to dm me

#

is there any way to like pay extra money or something to get a fastpass on auctions applications

zinc ore
#

But you haven't submitted any bots to top.gg...

#

Not under this user account anyway

#

Oh wait you mean auctions. That can take a few weeks, no idea how long because it's not a queue with any set delay or even a team to review those apps

unborn dawn
#

Is the queue working now?

#

In the website the queue that shows how many more.... left to test my bot

#

Is working now?

timid jasper
#

When my bot will be Approved?

drowsy citrus
#

Wait time is about 2 weeks rn

long ferry
#

Which is temporarily disabled

unborn dawn
#

Oh okay 👌

long ferry
#

-auctions

wild stoneBOT
raw obsidian
#

ty

ionic girder
#

how can you find your own server on top.gg? idk where to press to find my servers

hazy horizon
#

is my bot accepted?

sturdy swan
#

Is my bot accepted yet?

wide scroll
#

i added my server to top.gg but when i searched my server, i couldnt find it

wide scroll
#

yeah

#

should we ping someone for support?

sturdy swan
rapid pawn
#

hello, i m noob

sturdy swan
#

me too

rapid pawn
#

how add smoogle to my server ?

wide scroll
zinc oracle
wild stoneBOT
#

@wide scroll

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

ember spade
#

hi can i get invite for the @small lantern bot

ember spade
#

ty

sturdy swan
#

hi it's been 10 days but my boot has not yet been approved

#

how should it be done?

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
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ok

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my bot is 乙.os

fair owl
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واو ههه

sturdy swan
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X)

zinc ore
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Doesn't matter what its name is, it'll take the same time to wait for review as all the other bots 😄

fair owl
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⁦(●♡∀♡)⁩

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⁦(。・ω・。)ノ♡⁩⁦(。♡‿♡。)⁩@sturdy swan

sturdy swan
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See my bot @team

sturdy swan
zinc ore
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No... it really isn't.

sturdy swan
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how do you know?

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😉

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no one’s bot is “special” just different

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unless it’s a clone

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My BOT name ||BushBOT||

sturdy swan
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doesn’t matter what the name is

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I'm joking KEKW

sturdy swan
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I'll take a look at it once I check

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; )

sturdy swan
sturdy swan
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Can I see when the bot was added to top.gg

zinc ore
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The current wait time for bot reviews is up to 2 weeks or more

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You will need to wait around 2 weeks before your bot is reviewed and possibly approved (or denied)

sturdy swan
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eh I can not wait 1 week xD

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Will the bot be verified within a month?

sturdy swan
zinc ore
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up to 2 weeks or more

sturdy swan
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ah okok

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thanks thanks

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danke

craggy falcon
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How is can help me

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(

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)

sturdy swan
craggy falcon
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How i do that?

sturdy swan
craggy falcon
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And how I can give auto role?

craggy falcon
zinc ore
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We are not support for that bot

sturdy swan
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just search invite logger on top.gg

zinc ore
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you're in the wrong server

sturdy swan
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@supple hamlet Bot Will You Look Faster My friends are impatient, it happened in a week or so

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you just pinged yourself

pearl yoke
sturdy swan
pearl yoke
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bruh mine is called Buschbot XD

craggy falcon
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What bot i can give auto role for invites

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(

pearl yoke
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@sturdy swan when did you make yours ?

sturdy swan
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What?

sturdy swan
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مرحبا يا سيدي أنا لست عربي xd ، أنا تركي أنا أحبك

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please write this in the translation

quartz radish
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I can’t edit or delete a review I wrote, what do I do

zinc ore