support

[still snow]

Jesus

Okay, thanks.

[zinc oracle]

@kind locust please dont post ads.

[still snow]

That inv wasn't me tho

[kind locust]

Ok

[still snow]

Another question, it's been like half a year since the votes doesn't give the roles. Is there a time when it'll be finally fixed?

I seen the announcement channel doesn't say it

[long ferry]

It isn't being an issue for half a year

[zinc oracle]

it just broke like 3 weeks ago.

[long ferry]

It happened just recently again

[still snow]

It doesn't work since January and never worked again

I just wondering if it'll gets fixed because we miss our role rewards

And, like I said, it never startes working again

Despite we have all bots connected to top gg

[long ferry]

It will get fixed

there's just no eta as of now

[still snow]

Okay thanks

It's just been months and it's hard to keep up members will to vote without rewards for so many monts

I'll wait then

[sick haven]

When are bots gonna come up in search properly?

[odd cedar]

Way probot offline ?

I need to help

[sick haven]

https://cdn.discordapp.com/attachments/396848636081733632/832638540776079400/luca.png

[odd cedar]

??

[sick haven]

-wrongserver

ur in the wrong server

this is top.gg support

not probot

[long ferry]

-wrongserver

[wild stone]

@odd cedar

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

still mods only

[odd cedar]

Clear 🖤

[sturdy swan]

is the bot down its not working

[zinc ore]

Which bot

[sturdy swan]

WrongBotlol

[zinc ore]

Then you're in the wrong server, see the bot's response above yours: #support message

[sturdy swan]

oh im sorry

[plush vigil]

how do i do that on my page

they have 2 different creator profiles

on there bot page

[long ferry]

by adding other creators

which you can't after adding your bot and which will get moved to teams anyways

[plush vigil]

o

thats sad when i was adding my bot to website that wasnt a thing yet ig

also

how long does ti take for when i add my bot to a team for it to update on the bots page

[long ferry]

it doesn't add your team members there

[plush vigil]

i mean like

for the team name to show there

[tender lava]

I have noticed a lot of bots being denied because commands need unneeded permissions such as manage_messages, would my bot also be denied for needing such permissions for the commands as I have await ctx.message.delete() for every command? I was told a while ago I could just say it requires that permission and be fine when my bot was denied for the first time

[long ferry]

I have await ctx.message.delete() for every command?
yes

if your bot doesn't work without it, it will be declined

it has to be optional and not unnecessary

[tender lava]

I was told i could add a message saying it needs that permission from one of the bot reviewers a while ago and they said that would be fine though?

[long ferry]

Again if that permission is unnecessary, it will be declined

If it has actual reason for it (such as a clear command to delete messages), we will give your bot said permission

[plush vigil]

^

[long ferry]

not a thing

[plush vigil]

o

weird

i saw it on other bots

welp

ty for help

[long ferry]

there's no bots with the team name afaik

[plush vigil]

am i technically allowed to resubmit my bot

lol

[long ferry]

for no reason, no

[plush vigil]

i mean to add creators

[tender lava]

so what do you mean by optional then?

[long ferry]

if your bot doesn't have permissions to delete messages, simply don't delete them

if it does, then it can delete them

[tender lava]

So what would be the easiest way to check if it can delete them, if not continue with the rest of the code? I have a lot of commands and don't want to spend forever updating all of them in case my bot is reviewed before I finish and it gets denied due to this reason as my bot (other then this) is working fine

[plush vigil]

rip my question

[long ferry]

just barebone something like

if (bot.hasPermission(Permission.MANAGE_MESSAGES)) {
message.delete();
} else {
// dont delete
}

[long ferry]

answered you already

you cannot add creators

after approval anymore

[plush vigil]

i said

[long ferry]

creators will be fully removed and changed to teams

[plush vigil]

can i resubmit my bot to add creators

[long ferry]

no

that's not a reason to resubmit

[plush vigil]

oki ty

[tender lava]

So in python would this be if client.hasPermission(manage_messages=True):?

[long ferry]

something like that, no clue about python

[brazen ridge]

Its that

Interesting debate🤨

[long ferry]

literally just check if the bot has permissions for managing messages, if not, simply don't delete it

[tender lava]

Well I never bothered doing that since the person who denied my first submission just said adding a message saying it needs manage messages would be fine

[brazen ridge]

So technically i can add manage permission to my invite but if user chooses not to allow this an error message will get displayed

[long ferry]

Then they were wrong

may I ask who that reviewer was?

[long ferry]

we don't mind what you use in your invites, you can put there anything you'd want to

[tender lava]

I don't remember it was a while ago and I can't find their name

I can give you the bots name if you somehow logged something like that

[brazen ridge]

Yea. Im only confirming because i also saw some bot denies. Since i recently submitted mine. Was wondering what was the criteria. But mine checks for perms and displays errors

[long ferry]

we generally don't care about invite link permissions, just what the bot itself needs and what not: If a bot requires unnecessary permissions such ad Manage Messages for a help command, we'd decline for that entirely, as a help command wouldn't require manage messages (or in the help commands case, no extra permissions at all)

If a kick command requires Kick Members AND Manage Channels for some reason, that's considered unnecessary permissions aswell and would decline for that too

[brazen ridge]

Yea. Makes total sense now

[tender lava]

Also, I found out who reviewed it, so I don't call them out may I dm you?

[long ferry]

sure

[brazen ridge]

You guys actually invite the bot to a server to test out all features?

[gloomy shell]

yes

[brazen ridge]

😄 Wow

[tawny spade]

Hey! my vote roles still arent working, this has been going on a while. is it known/ is there a fix in the works

about 3 weeks since it last worked iirc

[gloomy shell]

it is known yes

[slow sphinx]

Hi there my colour roles are not working either. I've tried moving them above and below my highest role and it still doesn't work keep getting this error

[gloomy shell]

we arent color roles bot

[tawny spade]

@slow sphinx you need to jump in the help discord for the color role bot

this is a help server for the top.gg site

[slow sphinx]

Sorry

[tawny spade]

np!

[forest condor]

who supposed dm me again

[leaden saddle]

Where's the trading server

[slow sphinx]

Im so lost so this isn't the server for colourchan? Is there a link?

[forest condor]

yes

im in that server

[tawny spade]

https://discord.com/invite/enYgtWz

there you go

[slow sphinx]

Thanks

[forest condor]

np

[forest condor]

.....

[zinc oracle]

@hidden root

[thorny surge]

what about if i have a config option that deletes the message that invoked a command, meaning a help command would need manage messages. would that be unnecessary permissions?

[long ferry]

Yes

As it wouldn't need that for that purpose

[untold musk]

just catch the deletion

[thorny surge]

i mean the bot has a setting that allows the bot to either delete or not delete the message that invoked the command

[long ferry]

Exactly

[long ferry]

If your bot doesn't have perms, simply don't delete it

[thorny surge]

ik, my point is if that was turned on at some point, then the help command would need manage messages for that config option to work

[long ferry]

Still considered optional

[untold musk]

just because your help command deletes messages, doesn't mean help commands need delete messages to function basically

if it's turned on, delete it and if it fails, catch the error. or check if you can delete before deleting

[thorny surge]

by default, help doesnt delete messages. it is an option that can be turned on

[untold musk]

yes, we know

[hasty zenith]

How long does it take to get approved for auctions

[thorny surge]

another question: the config command requires the user (not the bot) to have MANAGE_GUILD because we don't want any rando changing the prefix and stuff, is that ok?

[long ferry]

That's fine

[thorny surge]

k thx

[long ferry]

Permissions required by the user can be whatever

Permissions required by the bot need to be necessary

[hasty zenith]

The issue with that is some mods are given that perm

[thorny surge]

what else should i do? on many servers the admin role isnt given the administrator perm

[long ferry]

Just think of edge cases

[hasty zenith]

Yeah

[long ferry]

What if a server has no clue about perms

[untold musk]

if you have the manage guild perm, you can invite bots..... if you can invite bots i think allowing them to change the prefix is alright lol

[long ferry]

What would you do

[thorny surge]

if user.roles.includes('admin') then let the user change prefix?

[long ferry]

Ngl I wouldn't go off role based permissions unless you use a configuration to set them

[hasty zenith]

Yeah just let them set admin/mod roles

[thorny surge]

or in the error embed say 'if you think this is an error, try giving your role the MANAGE_GUILD permission'

[long ferry]

Yeah that's good

[thorny surge]

done

that good?

[long ferry]

Yeah

[thorny surge]

now to push the changes manually drag and drop files over sftp

bruh my beta has a 500ms ping

[tender lava]

So are there any specifications to what is allowed for a bot to be approved?

9. Must not be in competition with top.gg
   what does it mean by in competition with top.gg?

[real laurel]

Top.gg is a server/bot list

^

so anything that also is a server/bot list

or of the type

would be considered a competitor

and thus not allowed

[tender lava]

Ah ok, I don't know any others so I don't have to worry about that

My only concern is my bot going offline or my commands breaking for no reason lol

[stuck kiln]

hey how long does it usually take for bot to be approved ? not being impatient just curious

[thorny surge]

add your bot to a bot testing server, and have people test it a lot

get a final version, and stop updating. continue updates on another bot token, then when that other bot is stable you can merge them together

[stuck kiln]

well it says this ```
Your bot is currently being reviewed. When your bot is accepted or declined you will receive a DM from Luca in our Discord server.
Please check the pins of the #support channel to learn when your bot will be approved.

[thorny surge]

1-2 weeks on average, possibly longer as there are a lot of new bots because of the covid pandemic

[stuck kiln]

ok

is it hard for bot to be approved ? like hes not very advanced lol.

[long ferry]

It isn't hard

Just has to follow #rules-and-info

[stuck kiln]

okay it does

ty

[keen prairie]

idk if its fixed or not. but when anyone votes for any of my servers they dont get the role that they are meant to get. this case being the "Voted" role. bot role is higher up than current role

[gloomy shell]

it has not been fixed, its still a bug

[sturdy swan]

i already have enough credits, what do i do with it?

[gloomy shell]

you have to have access to auctions to use them

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[tender lava]

Well I mean my current VPS is offline so I have to wait for it to be back online so I'm currently localhosting it and my commands just like to break for no reason at random times so nothing I can really do as of now

[zinc oracle]

#development might be able to help

[sturdy swan]

hi my bot got declined due to a feature called dd!hack but it is a fun command not a real hack command if possible pls get back to me

[untold musk]

it wasn't declined for being an actual hack command

read the decline message

and also you need to DM the reviewer if you think you were wrongly denied. But in this case probably not

[sturdy swan]

I have made it in a way that it looks like a real hack

believe me if it is false u can ban me from discord

[untold musk]

im not denying (nor did the reviewer) that it is a fun command

[sturdy swan]

o

[untold musk]

thanks for the ghost ping

[sturdy swan]

sry

[untold musk]

according to #mod-logs it was denied for possible api abuse due to spam

so figure that out and resubmit or DM the reviewer for further info

[earnest fable]

how do i claim these voting rewards ?

[sturdy swan]

when will my bot will be approved

[stuck kiln]

- Everything that spams / changes rapidly for Discord's API. Presence/status changes, message spams, edits.
My bot's presence/status changes ever 5 minutes to keep the accurate number of players in the Minecraft server he watches over, does that apply with this rule ?

[zinc oracle]

5 minutes is fine.

[stuck kiln]

sweet

[zinc oracle]

-upto

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[thorn veldt]

Hi, just wondering, how would i check who voted for the bot?

is there an API or something?

[frozen dust]

-upto

[sturdy swan]

how do I remove my bot from top.gg?

[zinc oracle]

bots page, "delete" on the right side

[sturdy swan]

how did I not see it? sorry I'm half blind kkk

thank you

[zinc oracle]

no problem

[summer tusk]

Why does my vimeo video not remove after I deleted it?

[zinc oracle]

did you remove the link off top.gg?

[summer tusk]

yes

but its still there

[zinc oracle]

bot id?

[summer tusk]

783825583892856844

I even deleted the video off vimeo

[zinc oracle]

I dont see a venmo video on that bots page, probably just cache being stinky.

[crude jasper]

why didn't i get a dm from luca saying that my bot has beed added and is waiting for approval??

[trail crown]

I cant Veiw Logs

[zinc oracle]

luca no longer sends the dm

[zinc oracle]

since then logs has been made private.

@hidden root also now sends the deny/approve dms

[trail crown]

Wow Looks Like i Was Not in the Server For a While

[crude jasper]

does my bot need to be approved to get the 'Top.gg token' ??

[sturdy swan]

yes

[crimson wave]

pls search

[carmine bay]

who here has a verified bot here? | by discord

[sturdy swan]

uh

lol

[sturdy swan]

is that a question or a dank memer command?

[carmine bay]

dank memer command

[sturdy swan]

yeah ok

[sturdy swan]

me why?

[carmine bay]

Just wondering on how many people have bots on top.gg and who actually has a verified bot

[valid rapids]

how long does it take for top.gg to accept the bot

[vagrant wigeon]

2+ weeks

[valid rapids]

ohk

[still snow]

Hallo again. Please help. I wrote two review on different bots and none of my reviews are there. The likes I put on previous comments disappeared too. I was told to wait a few hours which I did, it's been like ten hours now and nothing changed. Why I'm not allowed to comment or like reviews

Reviews are essential when users chooses bots to add

[limpid fractal]

it takes like 30+minutes for a review to show up on the page

[still snow]

Yeah and they were made ten hours ago

So my likes

They are never appeared

I never left reviews breaking your rules so I don't get why it's happening

[limpid fractal]

not sure then

probably some site issue

[still snow]

Help me solving this please

[limpid fractal]

idk how to solve reviews if they dont show up

[still snow]

I see other reviews

But not mine

I did nothing wrong to be shadowbanned like this

[twin river]

You haven't been "shadowbanned". Like she said, it's probably just a site issue

[still snow]

How can it be solved

[twin river]

You'll just have to wait until the team fixes it

[atomic vault]

-hel

-help

[still snow]

Welp ok thanks

[sturdy swan]

#commands

[atomic vault]

I wonder why the @wild stone didnt send me a message

It's been 2 days

i didnt get any messages

is it normal?

[sturdy swan]

https://eare.is-inside.me/RnlRgg8F.png

[atomic vault]

umm

okay

[thick shuttle]

Hey uhm, my Bot XP (706935674800177193) has a kind of broken bot page for a few months now. We've already been in contact with the Email support, but they couldn't really help us. So the main issue is, that we (the devs), don't have access to any setting on the page, even though, we're registered (and I am also the application owner) (https://namespace.media/img/images/2021/04/29/chrome_x7L2r7ZiBX.png)

Additional to that, I seem to be able to write unlimited reviews for my own Bot? and yea, the profile picture is broken, so I can't even fix this using the Refresh Data Button.
Would be nice, if we could get some help with this.

https://namespace.media/img/images/2021/04/29/chrome_Env11Kr4i7.png

[ancient fern]

how do i customize my bot's link on top.gg

[timber acorn]

noice

bye

lol

ok

no wait

why

[twin river]

@timber acorn Stop spamming please

[timber acorn]

OK.

sorry

[twin river]

What do you mean by customize?

[ancient fern]

like dank memer has https//top.gg/bot/dankmemer
and my bot has https//top.gg/bot/his bot id

[twin river]

That was part of the certification program, which isn't a thing anymore

unfortunately

[ancient fern]

so not possbile for new ppl?

[twin river]

Nope

[ancient fern]

ok thx

[tame stag]

Where can I report bugs?

or to who?

Ping me when someone responds please

[twin river]

https://github.com/top-gg/issues

Make sure it's not already a known issue before reporting though

See pinned messages for a list of known site problems

[tame stag]

It should say servers as I went to upvote a server

Here it says bots

Nope it doesn't look like it has been reported yet

[ancient fern]

i dont think its a bug though

[digital thorn]

then what lol

[tame stag]

I consider it a but as it uses the bots upvote response instead of he servers upvote response if there even is one

[limpid fractal]

just a typo thing

nothing serious

[dark copper]

@wild stonebots @dark copper

[twin river]

#commands

[tame stag]

Either way I reported it so lets see what happens
@ancient fern @digital thorn

[dark copper]

ah ok thanks

[digital thorn]

okay

[hearty swift]

#support

hi!

@wild stone

[twin river]

Do you need help?

[hearty swift]

yes

[twin river]

Just ask then

[hearty swift]

I just published my bot Top.gg then what to do

I speak Spanish

then that I make lucas tell me that my bot accepted it to me

@twin river

[twin river]

Just wait, @hidden root will DM you when your bot has been reviewed

[high rampart]

Hi, I've a question about Discord's API usage rules, can I ask here ?

[twin river]

You're probably better off asking in discord.gg/discord-developers

[high rampart]

Okay thank you

[hearty swift]

I have to do something to get @hidden root to investigate my bot

@twin river

[twin river]

No, a human will review it eventually

and then you will get a DM once that has happened

[boreal monolith]

I have a problems to sumbit my server

[twin river]

What's the problem?

[crisp cedar]

can anyone help?

please ping if so

[long ferry]

Just ask

[crisp cedar]

@long ferry

:<

i already hab the bot in my server

oh wait,

oop- i forgot i didn't hab the bot

wait

we hab the bot already

wtf is the problem

welp

[sinful iron]

@twin river how to apply for mod

[clear wren]

heyy can anyone help with wth the command is for the hyejoo bot

[twin river]

Use the form in #announcements

[crisp cedar]

can u help with something

[sinful iron]

kk

[twin river]

Not unless you tell me what you need help with :)

[crisp cedar]

wait lemme gib u video

oof its gonna take time

;-;

[clear wren]

@twin river whats the command for the hyejoo bot?

[twin river]

I don't know, this isn't the support server for that bot

[clear wren]

aye aye ok thanks

[crisp cedar]

@twin river

yesh

there it is

swooy for ping

ish kinda long, so u gotta be a pilot

[twin river]

Not sure why that happens, try using a different browser

[crisp cedar]

:l

[long ferry]

Known issue

If you're referring to repeatedly being required to login

[crisp cedar]

yesh

yesh

it doesn't work sadly

[long ferry]

You'll need to wait till the team fixes it

[crisp cedar]

:O

wait its the website issue

man i was dying

thinking it was mine

[sturdy swan]

Hello guys, How can I see the rank when I roll on Mudae, like that ?

[somber smelt]

try doing $toggle or smthn

[sturdy swan]

how long do i need to wait till my bot gets accepted

[somber smelt]

about 2 or more weeks

[crisp cedar]

¯_(ツ)_/¯

[sturdy swan]

not working :(

[somber smelt]

hmm idk whats wrong but maybe try kicking the bot and readding it

[sturdy swan]

I mean, if im doing $toggle it show nothing

I need to say something after $toggle ?

[long ferry]

-wrongserver @sturdy swan

[wild stone]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

hello i have a problem with adding to top gg my discord server, i cant add webhook because its say The webhook setting does NOT post messages to Discord channels. It is designed for use with an external service only. ||Sorry for my englisch im from poland btw||

[tawdry musk]

Why the dsl bot is not giving the role when someone votes for the server?

[mortal wing]

Thats a known bug

[tawdry musk]

so what do i do?

;-;

[mortal wing]

Wait

until it gets fixed

[tawdry musk]

its working on other server

[mortal wing]

As i said its a known bug

it can work

and it cant on other servers

I think

[tawdry musk]

ok

[mild zephyr]

hi what if my bot has like only 1 feature (im making a morsebot) and theres only 2 morse commands (encode and decode) + 5 bot commands... will it be rejected?

[twin river]

The number of commands doesn't matter, as long as they work and follow the rules

[mild zephyr]

oh okay thanks!

[sturdy swan]

my bot doesnt have a prefix but its purpose is to delete toxic messages i already putted the required perms on the bots page but would it get denied for having no prefix/command

i am asking a question

[mortal wing]

wait what;

so your bot just dosent have a prefix?

[sturdy swan]

yeah, it works still

its very possible

[mortal wing]

oh wait but like why

i don't think it will

[twin river]

You can just put something like "None" in the prefix field. Just make it clear that it doesn't have a prefix, and explain how to use the bot

[sturdy swan]

hm ok thanks

[kindred bridge]

Hi is there any good youtube bot here? I wish i could got a working one as my breakthrough

[twin river]

You can search for one at https://top.gg/

[crisp tulip]

Bot not giving vote roles for server....

[edgy crag]

Hey

[mortal wing]

Known bug

[edgy crag]

Just want to ask if you can say how long it takes to prove my bot, my fans are waiting

[twin river]

2+ weeks

[edgy crag]

What

[twin river]

2 weeks or more

[edgy crag]

Okay that’s long

But thanks for the answer bye

[sturdy swan]

hello why bot not giving for votes on my server?

[twin river]

Known issue, check pins

[sturdy swan]

ok thx

[quartz mist]

hi owo bot does not look at commands,it seems offline

[twin river]

This isn't the support server for the OwO bot

[quartz mist]

okey sorry

[twin river]

discord.gg/owobot

[quartz mist]

thenks

[tame star]

Is it also know issue that vote count differ in analytics side and on server homepage side

[echo lodge]

Why does it show 1 total member? 🤔

[twin river]

It doesn't for me, probably just a glitch

[tame star]

Uh...

[twin river]

Not sure

[junior solar]

Works fine for me

[dense lichen]

hmmm

[sturdy swan]

hello

i need help

[long ferry]

get a bot approved

[sturdy swan]

i need help

@long ferry

[long ferry]

ask

[sturdy swan]

how do i get my bot approved

[long ferry]

Reviewers need to approve it

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

people will have to review my bot in the review section on top.gg @long ferry

[long ferry]

again your bot needs to be approved by reviewers

read the message above please

[sturdy swan]

pls can u go review my bot

[long ferry]

read the message above

We don't have requirements about guild count

[mortal wing]

Its in queue

[sturdy swan]

ok

[sturdy swan]

ok

till when

[sudden sable]

Not like it's been said

[mortal wing]

Theres not complete eta, but it could take 2+ weeks

[dense lichen]

hmmm

[sturdy swan]

I guess it's been two week but my bot isn't review ( but I can still wait for that )

[zinc ore]

"Up to 2 weeks or more"

[sturdy swan]

Ok

Thanks

[long ferry]

9 days is your bot in queue right now

[olive yacht]

How do I make my bot top.gg page look cool with the large description?

[twin river]

You can use HTML and CSS in the long description

[sturdy swan]

Ohh, my guess was totally wrong , (sorry for that ) but I though it was 2 weeks

[sturdy swan]

idk where is there a report channel but ...

sorry for reposting in support

@sturdy swan

[zinc ore]

already banned

[sturdy swan]

ok

[tame tree]

hello, help me.

[long ferry]

Hello, ask your question.

[tame tree]

Hello, I want to add the bot, but unfortunately it doesn't work the the members + bot.

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

[tame tree]

Okay.

I wanted the bot!

Members+

[long ferry]

Read please

[tame tree]

I have.

I am here on the server and then what do I get in touch with here in support and would like to be able to invite the Members + bot to my server?

Pls help me.

[twin river]

Just click the invite button

[tame tree]

Yes i have and than this..

The Bot must Verifiy!

[twin river]

Then we can't help you

[outer crest]

Help pleas!

[twin river]

Just ask

[tame tree]

the bot has to be verified is there! and it says ask the developer of the bot ..

[twin river]

Yes, and we can't help you

did you read what Aurel sent?

[tame tree]

Yes

what ist that..

[twin river]

What is what?

[tame tree]

What Aurel sent..

[twin river]

Read it

[tame tree]

I have…

[outer crest]

I can get money with ..!?

[twin river]

So what are you confused about?

[tame tree]

😩

[outer crest]

@twin river

[twin river]

Apply for auctions at https://top.gg/advertise

[outer crest]

@twin river I mean, in what way can I get the money?

[twin river]

You can only use them in auctions

[outer crest]

@twin river ok thanks Bro

[tame tree]

I go from this Server i will This bot this is nice bot bye.

[sturdy swan]

How can I use CSS in my bot's long description?

[zinc ore]

Put it in a <style> tag

[sturdy swan]

Thanks

Why plasma bot doesn't work on our server it doesn't show up invites ?

[zinc ore]

Please read #support message

[wintry flare]

I used some , but got no reply

[twin river]

You can't use them without auctions access

[sick haven]

Any ETA for when bots will show up in search results?

[rare plover]

Heyo! I got rejected for an invisible description, but when I preview it I don't have that issue

So I'm unsure what the problem is

[quartz radish]

Have the reviews been fixed yet?

[rare plover]

I was using an iframe which was working fine in the preview

[sturdy swan]

When someone is checking my bot, gets every command checked?

[limpid fractal]

yes

[sturdy swan]

oh no .-.

Is somewhere explained what #bids is?

@sturdy swan people who buy for a top page

or a top page tag

[sturdy swan]

Like top.gg/tag?

[radiant isle]

Top.gg can't you help with this stuff

This gay asking people to vote 1 star

;-;

This is so annoying

[rare plover]

#rules-and-info theres a report page

A mod could not see my iframe despite the site being online and being able to see it in the preview window myself.
How should I fix this?

[radiant isle]

I can't see the rest of the reviews

[still elm]

Okey this is starting annoying me, i've lost like 3 bids because the auctions thing don't notify me in gmail, also it says "ends in 2 days" and when i go after 2 days it stills saying "ends in 2 days" and i see the pay thing and it don't let me pay...

isn't there a way to change the gmail or something to reset that thing to see if works?

or isn't there a auto-pay thing

[long ferry]

Ask in #auctions-support

Also, the email is your discord email

[fervent garden]

Just want to ask if you can say how long it takes to prove my bot.

[twin river]

2+ weeks

[raw pike]

When i submitted my bot it had auto-mod system but rn i want to remove it, will it affect the approval of my bot?

[mint schooner]

no

[raw pike]

Ohkay, and how will i let the reviewers know that it was bugged and i removed it? So they don't disapprove it

[mint schooner]

What bot?

The name of it

[raw pike]

Mr. Magic

[mint schooner]

You can just remove it

It will not affect it in any way

[raw pike]

Oh, okay thank you

[mint schooner]

np

[sturdy swan]

So Top.gg doesnt support nsfw servers, does this mean a server that is entirely nsfw or if it has anything even related to nsfw content? Such as a 18+ channel for 18+ topics

[mint schooner]

#rules-and-info

[sturdy swan]

oh thanks

[pure juniper]

You cant promote anything related to NSFW on your bot page from what I know

[long ferry]

correct

[long ferry]

Your server cannot be mainly based on nsfw and/or mention nsfw content

Saying something like (18+ servers) is fine

it just cannot say NSFW content related in particular

[pure juniper]

Also is it normal I can see the log channel in the server?

[long ferry]

yes

[pure juniper]

Ok

[long ferry]

that was just made visible again

[sturdy swan]

Just to clarify:
I can have channels that are only for 18+ users that verify with our system. I just cant have any nsfw channels related to pornographic images for said verified users?

[obsidian galleon]

Hi, I accidentally reported a comment / review on my bot's top.gg page, how do I remove the report?

[long ferry]

Having a few nsfw channels without the servers main purpose being nsfw is fine

[radiant isle]

How to add someone as creator after the bot is created and added

[pure juniper]

Create a team

[radiant isle]

I did

There is nothing above admin

[pure juniper]

And transfer ownership

[radiant isle]

Did, transferred ownership to the team

[sturdy swan]

Okay, if you dont mind I've screenshot this for future reference if there is any issue.

[long ferry]

you cannot add another owner

[long ferry]

Sure thing

[radiant isle]

[long ferry]

Just make sure that your server isn't advertising said nsfw channels in their description, should be totally fine then

[sturdy swan]

100%, its only for users who verify inside the server itself. Thank you

[long ferry]

Yup fine

[thorn shore]

got errors about Top.gg cog on my discord bot. Is that normal ?

[long ferry]

ask in #topgg-api

[halcyon perch]

can someone tell me a bot for reaction posts?

[halcyon sage]

Guys I have a doubt about the Discord verification, Is there any way to by pass the 100 servers verification thing, I applied for verification but it takes ages to get approval. So I want alternative

[halcyon perch]

can someone tell me a bot for reaction posts?

[halcyon sage]

Bro ask in api.

[halcyon perch]

ok

[long ferry]

Stop giving users wrong directions

thank you

[long ferry]

-verifybot

[wild stone]

@halcyon sage

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

[halcyon sage]

I read this article 100 times, I can also search in internet

Is there anyway to by pass this?

[long ferry]

No

as you're in the wrong place to ask that

[halcyon sage]

It's a general community, may be some other developer can answer me

I am not spamming the chat so its not your concern.

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[halcyon sage]

okay fine

Bye

[long ferry]

you're better off asking in the discord developers server

[halcyon sage]

Lol official server, they will permanent ban me from the Discord

[long ferry]

?? That is the official server though

best place to ask in, don't see a reason why they would ban you

[halcyon sage]

I am asking a question which by pass their rules so yes they have right to ban me

[thorny surge]

I just read through their rules i dont think is against the rules, just would be met with 'you cant do that'

[limber flame]

Im sure I submitted my bot over 2 weeks ago and its still not been reviewed...

[long ferry]

8 days ago

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

hello i make a bot website

cn any one say how get free domain

[long ferry]

#development

[remote hemlock]

785511272484569118

[mint schooner]

ah yes

[long ferry]

thanks

[sturdy swan]

what is logs channel

[long ferry]

?

Logs is where bot approval/declines/edits are logged in

[sturdy swan]

hmm i edit it ping me

so i ask

@long ferry i have question

pls help

[long ferry]

Just ask

[rare plover]

Are there rejection appeals?

[sturdy swan]

i add my bot website in my bot top.gg where my website show

[long ferry]

rejection appeals?

[twin river]

If you think the reviewer made a mistake, you can dispute the decline in their DMs

if that's what you meant

[sturdy swan]

why i cnt remove my website in

top.gg

i add my external website

but now i cnt remove it

why

[long ferry]

-pins

[wild stone]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[fervent yacht]

https://reds.is-inside.me/a9FtjaJc.png 389383409430167562

[rare plover]

what if it was a bug with top.gg rather than my mistake

[fervent yacht]

@cyan flint

[long ferry]

that's your id

[fervent yacht]

wait wha

oh

s

[long ferry]

doubt it was a bug with top.gg

[fervent yacht]

835954269458792458

that was a real

[long ferry]

-b 835954269458792458 dm ads to multiple members

[wild stone]

Banned isabellyntj#7249 (@jolly tundra)

[rare plover]

it wouldnt display my iframe

it displays it for me but not for mods

[long ferry]

It is very likely the cause of your own iframe

[rare plover]

it doesnt come up as a white screen

which means it isnt the site

it literally just does not show for mods

[sturdy swan]

cn you pls check how many days i uplod my bot

[rare plover]

as if its a blank description

[long ferry]

check #logs for yourself

[sturdy swan]

hiw

[long ferry]

use discord's search feature

[rare plover]

see here

it shows for me

for nom it was completely blank

[long ferry]

Sounds like a iframe problem from your end, make sure to check your iframe on the actual page

[rare plover]

in the case that it was a site issue, it would be white and a sad face page error thing

which isnt what happened

[sturdy swan]

@rare plover how you add images

in top.gg

[remote hemlock]

835951324603744286
also dmed me an ad

[rare plover]

again, ill repeat that this is how html works

if that were the case, it would show up as a white square

you can try it yourself

[sturdy swan]

yes

[rare plover]

this is what would come up

[sturdy swan]

pks say

how you add image

in description

[long ferry]

An issue on your iframe

not top.gg

[rare plover]

read what I said

[sturdy swan]

you say

[long ferry]

The iframe is faulty as you can see

doesn't look like an issue from top.gg's end

[rare plover]

thats what would come up

I did that intentionally

to show you

[meager bay]

@sturdy swan did DM advertisement so i wanted to report that

[long ferry]

proof please

[meager bay]

okay

[sturdy swan]

see up

2 proof alredy

[long ferry]

I did not mean you

[sturdy swan]

see up of messages

[meager bay]

im not protuguese (sorry for my bad english) but i translated it

[long ferry]

Screenshots please

thanks

[limber flame]

These guys wants banning - 1 is tryna steal tokens and the other is dm advertising

[sturdy swan]

@long ferry pls ban

[cosmic gale]

SPAM MD

[sturdy swan]

@sturdy swan

[cosmic gale]

SPAM

[meager bay]

I got the exact same

[wise elbow]

same

[sturdy swan]

any one say how add

image in

bot description

pls

[meager bay]

?

[sturdy swan]

?

html?

[limber flame]

@long ferry ban this guy, he’s tryna steal ppls tokens, pretty sure these nitro generators are against tos also

[long ferry]

Please report ads with ID and screenshot in ONE message

[rare plover]

so Aurel do you understand what I am saying?

[sturdy swan]

835950557025402910

how add this type images

HTML

process

how

[twin river]

You can use HTML and CSS in your long description

[sturdy swan]

how i do

this

link

[limber flame]

Ban: 837350632352120833 - Advertising fake nitro generator which steals tokens and gets ur account

[twin river]

There's no "link". Just learn some basic HTML and CSS

[sturdy swan]

@long ferry --835950557025402910

[long ferry]

Thank you

[sturdy swan]

i mean how upload

thank you

it

[twin river]

What do you mean upload?

Just write your html in the long description

[sturdy swan]

how add this in description

[gilded wave]

<img src="URLTOIMAGE" width="WIDTH" height="HEIGHT" alt="Some info for it">

[limber flame]

@long ferry - 837350632352120833 (Advertising fake “free nitro” - fake generator that steals ur token.

[sturdy swan]

ok

now i do

[long ferry]

continuously mentioning me and sending the same thing doesn't help

[sturdy swan]

thx

[long ferry]

please hold on

user never joined the server

https://dis.gd/report

[rare plover]

Aurel do you understand what I was trying to get across?

[long ferry]

I'm trying to do something different here, your iframe is faulty

top.gg is not broken

[fierce pelican]

785511272484569118 tryna buy account in dm the proceeds to delete every message in dm

[rare plover]

what makes you believe it was faulty?

the image I posted showing when an iframe is faulty?

[long ferry]

ID

[wise elbow]

how much even is 1 btc

anyway

835953145434996736

[limber flame]

Is aurel the only active mod here? I never see any others

[long ferry]

@sturdy swan

[sturdy swan]

PLS SAY GOOD LENTH AND BREATH

PLS

to see proper

[twin river]

Move to #development if you need coding help

[rare plover]

wasnt faulty

[sturdy swan]

come there p;s

[rare plover]

thats top.gg failing to display iframes to mods

[long ferry]

Iframe works perfectly for me

your implementation was faulty

[rare plover]

yet they didnt see a white screen?

and I saw the iframe in the preview

[long ferry]

it is an issue with your implementation, again

[rare plover]

you clearly dont know that

[long ferry]

Just added an iframe to my page, submitted it and worked perfectly

https://top.gg/bot/777993845047689226

have a view for yourself

[rare plover]

okay and I did the same?

and I could see it

[long ferry]

It is how you added your iframe

that is what caused the issue, not top.gg

[rare plover]

<iframe src="https//phosphorus.gg">

[long ferry]

<iframe src="demo_iframe.htm" name="iframe_a" title="Iframe Example"></iframe> works perfectly on my page

as Iframes are supposed to

[rare plover]

end messed up for some reason when it was a link

[long ferry]

According to your description, you aren't even closing the tag properly

this is not top.gg's fault

[rare plover]

my description?

can I see it

[long ferry]

go to your edit page and view it

[sturdy swan]

835956296145567826

[long ferry]

@sturdy swan

[long ferry]

close the iframe

that is the issue on your end, not top.gg

[rare plover]

works fine

[long ferry]

In preview

but not on site

[sudden sable]

</iframe>

[long ferry]

exactly

closing it works perfectly. The decline was correct and something on your end

[rare plover]

then the preview needs to be fixed

I assumed it worked fine

waited 2 weeks, all was good

[mint schooner]

not our fault, i guess

[rare plover]

how?

the preview showed it

[odd moat]

Uhm, some dmed a server link- To like a lolipop server or something

[long ferry]

Screenshot and ID

[rare plover]

I was effectively told it was okay

I still cant even confirm that the closing tag makes a difference

[long ferry]

You should make sure that it shows up properly on your actual bot page itself

[mint schooner]

I think it can also depend on the browser

[rare plover]

where

[rare plover]

bruh

so I literally had no chance

this isnt detailed anywhere

[mint schooner]

some browsers need you to close the tag

i guess

[long ferry]

not closing a tag

[twin river]

That's just how html works, once again, not Top.gg's fault

[long ferry]

closing a tag

It is your fault

not top.gg

[rare plover]

yet the preview told me different

[mint schooner]

then learn html before using it

[twin river]

Why do you rely on the preview so much? Why not look at the actual page?

[rare plover]

I didnt know the description ever even showed on that page

[lone anvil]

IIRC you get redirected to your actual bot's page when you add the bot

[odd moat]

835950557025402910

[long ferry]

y

@sturdy swan

[sturdy swan]

same person dm me

lol

[rare plover]

still doesnt show on the bot page

so nope

[mint schooner]

Again, learn more HTML before using it

[rare plover]

nvm it didnt update

[sudden sable]

[rare plover]

thats the correct html but ok

[mint schooner]

.-.

did you try that

[rare plover]

thats not required to have a working iframe

I got it to work anyway

[mint schooner]

k

[rare plover]

I still feel that I was cheated as the preview showed it working

[sturdy swan]

can I dm a staff member

[long ferry]

Sure

[rare plover]

would the preview showing it not be considered a bug?

[olive hedge]

How to report someone

[long ferry]

DM a mod

[olive hedge]

Are you a mod?

[long ferry]

it is a bug, but not one that is subject to a re-review

[rare plover]

why's that

[long ferry]

seems like it

[rare plover]

it caused my application to be rejected

[sudden sable]

Then DM the reviewer and explain

[rare plover]

alr

[cyan flint]

eyes

[lone anvil]

you shouldn't rely on the preview at all

even if it worked

[long ferry]

Additionally, there's a reason why that kind of design only shows up on the preview

as it isn't released yet either

[rare plover]

There arent many warnings for these things are there

[odd ridge]

I mean, you could of looked at your actual bot page once

but yes the site is pretty messy but then again so is life

[rare plover]

I thought that page was just like a status page because my description never came up but it did in the preview

[olive hedge]

Pro tip to not get DM advertised : always be offline and 99% noone will DM you for advetise 1% cuz if you chat some where they will know you online

[sudden sable]

835954676792557630

[cyan flint]

-b 835954676792557630

[wild stone]

Banned estherx#1759 (@warm vigil)

[sturdy swan]

i edit my bot description but it cnt show

why

[dark scroll]

so when i try to search my bot: Friday nothing comes up

but if i search up the old name

it comes up

[twin river]

Check pins

[dark scroll]

ive tried refreshing the data multiple times and i change the name from Aylsaa to Friday months ago so idk

but ok

:/

[sturdy swan]

i cnt see my bot description

[mint schooner]

then you made something wrong while writing it

[sturdy swan]

i do all right

it show my old message

[mint schooner]

then you need to refresh the site

[sturdy swan]

cn you give html image uplod

code

[mint schooner]

no i cannot,

try asking for coding support in #development

[tired scaffold]

How long does Top cache pages? Edited my bot page an hour ago and still not reflected

[robust pilot]

hello,
i am using the discord server list bot to monitor if people are voting in my server however, when people vote it does not give them the role. the bot has manage permissions and it has access to the role that im giving out. does anyone know why that might be?

[twin river]

Known issue, see pins

[robust pilot]

oh okay thanks

[muted flower]

Hello ^^ I was wondering if there is any command to disable bot dms when people select roles?

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

[muted flower]

ty^^

[sturdy swan]

My aplication my bot has not been accepted yet how long do I have to wait ????

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[mint schooner]

2 weeks+

[sturdy swan]

When will my bot get verify 1 week gone

[bright cosmos]

hi why do i alway get logged out of my top.gg account while everytime i vote?

[long ferry]

read above

[quiet mango]

What is the elements is verificate on the bot during the verification ?

[long ferry]

are you referring to top.gg or discord verification

[quiet mango]

Is indicate on your website ? Because I don't find it.

[mint schooner]

top.gg or discord verification?

[stone grove]

is it allowed to change your nickname in a npm package, when you boost?

[long ferry]

That's considered advertising

so very likely no

[rare plover]

Aurel do you know what runs the html in the descriptions?

chrome doesnt require a closing tag as it turns out

[stone grove]

hmm..someone here changes their name to their website lol, but no problem lol

[long ferry]

Who?

[rare plover]

you can tell me if you just dont wanna talk to me anymore lol

[limpid fractal]

none that I can find about website

[primal spindle]

lol

[long ferry]

the top.gg one is just a meme, the other ones are probably actual usernames than nicknames

if they never talked here, we don't moderate it

[spare mesa]

is fixing the reviews on the bot pages going to be out some time? id really like to see them all if i can :D

[rare plover]

heyo aurel

chrome doesnt require the closing tag, which makes me think the reviewal page not showing it is a bug, as both the final page for the bot and the preview page display the iframe

[mint schooner]

Well, some reviewers do not use Chrome

[livid glacier]

you should always include closing tags anyways

different browsers handle it differently

[rare plover]

it doesnt depend on the browser

im just saying chrome doesnt need it

nor does the preview page, or final page

[mint schooner]

it does depend on the browser

[rare plover]

the only page that needs it is the reviewal page

[mint schooner]

like parm already said "different browsers handle it differently"

[livid glacier]

as far as i'm aware technically the html spec requires closing tags

[mint schooner]

and we told you not to only rely on the preview mode

[rare plover]

telling me that now doesnt really help much

[mint schooner]

Well, that is the only thing we can tell you

[rare plover]

maybe a warning for future fishy's?

dunno

[mint schooner]

It's not an error on our side

You didn't close the iframe tag

[rare plover]

ok but its showing that something works when it doesnt

[mint schooner]

Browser show it differently

[rare plover]

and people dont know that can be inaccurate

[mint schooner]

Depends on the browser

Always close html tags

[rare plover]

so may I ask what I should have done differently from the beginning?

[hearty swift]

-help

[mint schooner]

close the html tag

[rare plover]

was there a warning I shouldve read

but your preview told me it worked

[mint schooner]

Yes, but we told you not to rely on the preview mode

[rare plover]

after I waited 2 weeks

[mint schooner]

and browsers handle it differently

Yes, again, not an error on our side

[rare plover]

the error is it showing that it works

[hearty swift]

Luca acepte my bot

[mint schooner]

Just because chrome doesn't need you to close html tags doesn't it mean that browsers like Firefox or Opera do the same

[mint schooner]

Review time is 2 weeks+

[rare plover]

I can test it on those too

[long ferry]

@rare plover we have told you multiple times it is not an error on top.gg's end, it is an error on your end as you did not properly use html in your bot page. The decline is correct and will not change

[hearty swift]

Okey

[mint schooner]

Well, I looked at in in Opera GX, it showed nothing at all

[long ferry]

The same worked perfectly for other bots listed on top.gg

[mint schooner]

Most BRs are not using Chrome, for obvious reasons.

[long ferry]

It is not even browser based, it is common practice to properly close html tags when working with html

If you're unable to do that, you should stay with basic markdown in your description than approaching html

[terse sleet]

Html is basic just experiment with it

[rare plover]

there it is on firefox

ill try edge next

[long ferry]

Please read what I just said

It will still not change the fact of your decline

[rare plover]

ah ok lemme read it

[rare plover]

it worked on the preview, and it works on every browser ive tested it
are you beginning to see why maybe I thought it was okay?

[terse sleet]

@rare plover

<style>
body {
background-size: cover;
}
</style>

oops

[mint schooner]

We told you not to rely on the preview multiple times

[rare plover]

where was that 2 weeks ago?

[terse sleet]

fishy do you know css?

[mint schooner]

Nowhere, because we expect people to close their HTML tags

[rare plover]

yet you display a working page

so does every browser too

[mint schooner]

Yet closing HTML tags is a pretty good idea, ain't it?

[rare plover]

listen Im sorry for being annoying asf, but I genuinely feel I was wronged here

[mint schooner]

we cannot do anything for an error you did