#support

1 messages · Page 402 of 1

long ferry
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not sure

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will bring it up to a team member

thorny wraith
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Okay

thorny wraith
long ferry
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you cant

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only move it to a team to remove their perms

bitter elbow
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@long ferry is there a place I can check the reward role status so I know when it's fixed?

long ferry
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It isn't fixed yet, there's no place to check

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nor is there an eta

bitter elbow
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okay thank you

long ferry
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-team

wild stoneBOT
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@tall terrace

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
amber orbit
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How much time during aprove a bot

#

?

long ferry
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you can't

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you can only remove their permissions

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not them showing up there

#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
long ferry
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create a team and move your bot to it

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go to your bots edit page, then transfer ownership

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then select your team

tame star
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@twin river sorry for ping. But does asking for additional perms in bot invite link result in decline?

humble eagle
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nope

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we don't check invite link

pliant wadi
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It's been 10 days since my bot's submission

humble eagle
#

read pins

pliant wadi
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ah

tame star
#

RN my bot doesn't do anything with managing roles but in future I intend to add Commands so asking for that perm in invite link is ok right?

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Ping me when replying :)

long ferry
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that's fine

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they wont disappear there

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they do not have permissions though

sturdy swan
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Why doesn't my bot's server count show up in top.gg

regal quarry
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does anyone know, is it possible to implement markdown text into my bots description?

real laurel
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@sturdy swan submitted on the 11th of april

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so 11 days since submission

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other than that, there's not much info we can give

regal quarry
real laurel
#

iirc we support css

#

@long ferry

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cc

long ferry
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Yes

regal quarry
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so no markdown?

long ferry
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markdown works too

regal quarry
#

ok

long ferry
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html and markdown works

regal quarry
#

do i do anythng or will it pick it up from the # ## ### etc

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wait @long ferry if i do html, would css also work

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so i could change font

long ferry
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using style tags, yes

regal quarry
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so something like this will work

#

?

long ferry
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No need to ghostping me

regal quarry
#

soz

long ferry
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try it and see

regal quarry
#

ok

zinc ore
long ferry
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@thorny wraith @tranquil ridge can you both try using incognito and a completely different browser?

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referring to the not being able to vote issue

tardy socket
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My vote auto roll isn't working for some reason. Any idea why?

zinc ore
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Yes, it's a known issue, see pins of this channel.

tardy socket
#

Oh! Thanks!

sturdy swan
regal quarry
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is this live updating and will know if the bot is online and offline?

tame gate
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my bots still waiting for approval for weeks now i cant even remember when i submitted it

long ferry
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-upto

wild stoneBOT
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The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
tame gate
long ferry
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added on the 17th

regal quarry
tame gate
long ferry
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correct

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for now

long ferry
tame gate
long ferry
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It is in queue

regal quarry
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if my bot gets accepted would this be allowed to be sent in my server or not

regal quarry
#

k

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its only because ive seen bots get declined for having a servers command saying each server

sturdy swan
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thats a command, like !serverlist

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that lists all guilds

regal quarry
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but this kind of does but in my server

sturdy swan
regal quarry
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yeah only i can see the channel

sturdy swan
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ok

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then you're fine

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if it's a command then it's not allowed

long ferry
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(if usable by anyone)

sturdy swan
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^ that too

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if it's owner only then it's also fine

regal quarry
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but the channel HAS to be private?

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else it gets declined?

sturdy swan
#

everyone would be able to see the guilds your bot joins

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so technically yes

regal quarry
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ok

gloomy shell
formal torrent
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oh

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ok

sturdy swan
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does this mean bots that use js will be removed?

mint schooner
#

No

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It means JS Code will be removed

sturdy swan
#

ok so my bot uses js but i can still apply?

finite heron
#

Hola Soy Yohan De 🇨🇴Colombia🇨🇴, me encuentro bloquedo en el servidor me podras ayudar para poder hacer parte del grupo?

sturdy swan
#

from the description

golden ibex
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can i report a bot

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spammed this 500 times

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when i invited

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no one even used a command

zinc ore
golden ibex
#

oh ok

sturdy swan
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Hello, everytime I look at my bot's profile the avatar looks like this:

long ferry
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lool

sturdy swan
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is it required to have a website url

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for the bot

long ferry
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no

sturdy swan
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what about a custom bot card background

half rapids
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@long ferry how do i know when my bot will get approved or not

long ferry
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you get a dm from @hidden root

half rapids
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ok

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is there a average time it takes or is it random

sturdy swan
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is "Servers this bot is in" required

long ferry
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no

sturdy swan
#

what about Custom Bot Card Background

long ferry
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no

sturdy swan
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alr

half rapids
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it tells you what is and isnt required, the things with the * are and the things that dont have the * are not required

rose mortar
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hi can i get help if my bot is Rejected i can submit agin in same time ?

half rapids
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here is the difference, the top one is required and has a * and the bottom one is not

long ferry
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if you resubmit it without fixing the issue, it will get declined again

rose mortar
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ok

limpid fractal
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can also confirm, seconds after adding it

long ferry
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probably a coding moment

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feel free to reach out to them making aware of it

limpid fractal
vague umbra
#

may i ask if my bot is being tested? its !ghostly bot#6455

sturdy swan
vague umbra
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yeah its on top.gg site it says that you guys are verifying it

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so i just wanted to ask if its being tested or still in queue

sturdy swan
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most likely in queue, when did you add it?

vague umbra
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like 4-5 days i think

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6 days ago

fierce marsh
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my bot got approved in 3 weeks KEKW

vague umbra
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sheeshSheesh

fierce marsh
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yea

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it was some issue tho

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dont think it usually takeas that long

vague umbra
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my friend told me 1 to 2 weeks

fierce marsh
vague umbra
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in theory it can be verified tmw or on 8 days

fierce marsh
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yea

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also

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can somebody explain

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to me

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how shards work

vague umbra
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wats a shard?

fierce marsh
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those things bots have

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it seems you need one of them

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once you hit 2.1k servers

gloomy shell
fierce marsh
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srty

vague umbra
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wat it do

fierce marsh
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dont know

hallow ravine
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Squishy website: google isn’t liking the add bot section

vague umbra
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hahahaaha

long ferry
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Safari is not the best

sturdy swan
hallow ravine
sturdy swan
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how long dose it take for a bot to be verified? (on average)

limpid fractal
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read pins

finite steppe
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Hello, i'd like to report a member of this server for using racist language in DMs

teal orbit
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i cant vote in kartua does anyone know why

arctic owl
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Im trying to go to my profile but it keeps telling me to verify I click continue and it brings to the same page I restarted the app but nothing

arctic owl
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@here

mint schooner
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bruh

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don't try to ping everyone / here

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it does not work

long ferry
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@arctic owl known issue, no need to ping everyone or here

real spade
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is it okay if i add a language to my bot that isnt known internationally ?

long ferry
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Yes that's fine

real spade
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@long ferry Thank You

deep cairn
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Hello, I have been waiting a long time for them to give results from my bot how long it takes?

zealous chasm
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yea me too

zinc ore
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Current wait time is around 2 weeks or more

grand linden
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hi i have a question, my bot has hit 100 votes on top.gg, this mean the next month i get 100$ to use in auctions?

twin river
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Not $100, but $15

grand linden
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oh, i saw that was 100$ a couple weeks ago

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nvm, i get that next month right?

solemn folio
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Someone is mass reporting my bot for no reason

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Just a heads up

limpid fractal
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if your bot has done nothing wrong against top.gg rules and discord tos you dont need to worry about anything

pseudo nest
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I'm trying to change the website url but it won't save.

limpid fractal
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known issue

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read pins

pseudo nest
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ok

solemn folio
pseudo nest
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is there any way i can ask an admin to change it?

limpid fractal
limpid fractal
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team is trying to fix it

pseudo nest
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ok i'll post the link in the description of my bot and say the one on the page doesn't work for now

arctic owl
sturdy swan
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bruh

pseudo nest
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lmao

twin river
pseudo nest
arctic owl
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It doesnt actually ping ik lol

sturdy swan
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look at message history

twin river
arctic owl
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Im.a she dumbass

zealous chasm
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wat

arctic owl
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@sturdy swan whats the prefix to the bot

sturdy swan
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dsl?

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-ping

small lanternBOT
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Pong!

sturdy swan
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that

zealous chasm
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  • is the prefix
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-helo

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-help

twin river
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It only has one command which is -ping

zealous chasm
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XD

arctic owl
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How do I setup the voting thing

limpid fractal
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@twin river is this a bug, reviews on bots take about 30-40 minutes to show up on the page

twin river
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Haven't heard of it, but sounds like it could be a site issue

limpid fractal
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seems like it

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I did a review on a bot and it took over 30 mins to even show on my end

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its also the same for other people reviewing, where you can see others reviews until 30 mins after

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even updating a review takes 30+ mins to update

sturdy swan
twin river
vivid ether
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why isn't my server showing up on the server list?

twin river
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Check pins

zealous chasm
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gn

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everyone

stiff arrow
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Hi I'm trying to change the link of my bot's page in top.gg but there are no changes, what can it be?

stiff arrow
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?

tardy belfry
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How do I possibly report a server?

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Nevermind, I’m dumb lol. Found it.

tame star
vernal nymph
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hello

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!

sturdy swan
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How do I use the red text effect in the top.gg description?

vernal nymph
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I have put a bot on the page, I am waiting for verification, I think it will be a week or so I don't know but I wanted to ask how long it takes more or less for a bot to be verified?

marsh merlin
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help

limpid fractal
sturdy swan
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how

twin river
midnight flax
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A bot owner came and bothered me in dms because I left an unfavorable but fair review. Is there any way to leave an anonymous review so this doesn't happen again?

limpid fractal
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no theres no way to leave an anonymous review

midnight flax
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How disappointing, I don't want him to be bothering other people as well.

twin river
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If your review was taken down, it means that it probably broke our rules

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It doesn't just automatically disappear once it's reported

exotic saffron
#

How long is the time to respond to my bot submission?

twin river
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2+ weeks

exotic saffron
midnight flax
twin river
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If it doesn't break any rules, it will just be ignored by the mods

exotic saffron
sudden sable
midnight flax
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anyways still more concerned about being tracked down in dms

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Anyways, onto question number 2, the website logs me out every single day on chrome, is there any way to prevent that

tame star
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I've a Command where it returns the number of members have the given role.
Is it ok to let everyone use that command?

twin river
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If it doesn't break our rules, it's fine

tame star
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I mean- It simply returns the number of members having that role

untold musk
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And he means, if it doesn’t break the rules, it’s fine

fierce urchin
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Is there a guide on how to set this up?

fierce urchin
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sweet ty

midnight flax
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):

untold musk
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Logs you out like you need to enter discord password again? Or just click authorize?

midnight flax
untold musk
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🤷🏻‍♂️ never happened to me

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Haven’t heard of anyone else having that issue

midnight flax
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so is there anything i can do

untold musk
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Idk. Wait for a mod to answer I guess. As long as you aren’t going to discord in the browser and signing out I don’t see why it should be happening

clear prawn
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#HELP

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#help

twin river
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Do you need help?

stiff arrow
#

Hi I'm trying to change the link of my bot's page in top.gg but there are no changes, what can it be?...

twin river
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Check pins

stiff arrow
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how ?

twin river
stiff arrow
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ow thanks

zinc ore
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Reviews don't just get removed because the owner requested it. They're removed only after they've been reviewed by a member of the team.

lavish marsh
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Hello , why couldn't we remove people from our top.gg project ?

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You talking to me ?

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what do you mean ?

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they have changed so it's not like before

sturdy swan
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Hello I have applied my bot for top.gg

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how do i set up a bot?

lavish marsh
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But how to do it ?^^

gloomy shell
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-team

wild stoneBOT
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How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
limpid fractal
#

was about to ping you lol

whole spade
#

I appear to be unable to remove creators off my bot Hmmm

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and the buton to disable "Use new design in case this one bugs out" doesn't work ironically

lavish marsh
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yes, I know but how to remove the id of the people on the project

limpid fractal
#

currently known and I believe its being replaced with teams

sturdy swan
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Where are the notifications when the bot is approved?

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how do i get the nuke bot so i can nuke someones server????

limpid fractal
limpid fractal
sturdy swan
#

ughhhhh

whole spade
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oh wait someone else was having this issue at the same time

whole spade
#

how do i create a team again

limpid fractal
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read above

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in embed

whole spade
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oh wait yeah im blind

limpid fractal
#

lmao literally the 2nd message above you

sturdy swan
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So how did this Watcher tell me in my private?

limpid fractal
#

it tells you if your bot is denied or accepted

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@gloomy shell able to elaborate more on the whole creator/team thing since owners cant remove people ?

sturdy swan
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Tenkil

whole spade
#

uhhh

gloomy shell
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Wdym?

whole spade
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the other creator isn't listed as a member of the team

gloomy shell
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A team is a seperate entity

whole spade
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i changed ownership to the team

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thought it would carry over

gloomy shell
#

Yeah the other person doesnt get added unless you invite them to the team

whole spade
#

oh

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unexpected

gloomy shell
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You can have multiple bots on one team so it wouldnt make sense for that to be automatic

sturdy swan
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btw @gloomy shell is not being able to invite people to teams a known issue

whole spade
#

wait you can't cancel an invite once you've sent it onesieKEKW

gloomy shell
#

Yes

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Read the pins

sturdy swan
#

ok

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just wondering

hidden ridge
#

how do promotions on the website work

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i applied for one a while ago but no response

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it said someone on discord would dm me or somethign

real laurel
#

@hidden root would dm you regarding your application status for auctions

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i believe it dms you if you get accepted

hidden ridge
#

wait how do auctions work

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is there some info chanel?

real laurel
#

-auctions

wild stoneBOT
indigo ice
#

how to add other creator to bot page

rose plaza
#

Excuse me guys, i changed my bot profile picture, but it don't change in top.gg, what should i do?

real laurel
#

press refresh data

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on bot page

shrewd cargo
#

About how long till a bot is approved

indigo ice
hidden ridge
pure juniper
real laurel
real laurel
#

iirc

hidden ridge
#

kk

shrewd cargo
real laurel
#

or it entirely flops

pure juniper
#

lol

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true

rose plaza
polar night
#

Hiii quick question

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Do votes reset every month?

limpid fractal
#

yes

polar night
#

ok thaaaanks

warm crypt
proud cobalt
#

ouh

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ok

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thx

slender oar
#

It's been 3 days when I submit my bot but I still don't get any notifications!

twin river
#

Approval takes around 2 weeks to happen

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be patient

slender oar
#

Oh!

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Ok!

sturdy swan
#

Is the name kiko for a bot ok

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Like does it imply anything nsfw or nsfl

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Oh ok

zinc oracle
shut shore
#

Is there a way to edit a review or delete it?

zinc oracle
raw pike
#

I got this on site but i didn't get confirmation from luka that my bot has been added in the queue and is being reviewed, it sent confirmations before

twin river
#

Because Luca doesn't do that anymore, @hidden root does

raw pike
#

Neither watcher confirmed

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Can i have a command through which mods can dm any user an alert (like just a verbal strike, no warning)? It has 1 min cd.

gloomy shell
#

Sounds like a dm command

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Unless it's an actual warning command then it needs to follow our dm command rules

raw pike
#

Okay, i read about dm command rules so i asked

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I will remove it

sturdy swan
#

I plan to make it an owner only command

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Is it ok?

zinc oracle
#

sure

sturdy swan
#

But when it comes to verification by top.gg means y'all would need to be owner?

long ferry
#

Nah, if that command is only usable by you, there's no need to

sturdy swan
#

Oh no I mean like the owner of the server can only use the nuke command

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Which means to delete a channel completely and will create a new one

kind pine
#

How do I upload the lua file for using the dkp bot for cepgp?

lunar crest
#

Hi why can i not edit my bot

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I want to chenge the website url

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Change*

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So till when will this be done?

sturdy swan
#

Hi! I cantt seem to invite Stuart.

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WHy is this?

gloomy shell
#

-invitebot

wild stoneBOT
#

It seems like you want to invite a bot to your server In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.

Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.

sturdy swan
#

..

dawn ridge
#

Rip

wintry knoll
#

wait if a "hentai" or a nsfw command is against in ToS then why bots like Nadeko#6685 and this exists :/

twin river
#

Those commands aren't against ToS

wintry knoll
#

nouuu

#

okat

#

;c

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Spaxter u no fun :C

thorn shore
#

hello moderators. I got a bot which is in 92 servers, but discord don't want to verify it due to privacy 🤷‍♂️ so is that allowed to change the invite link on your website to another bot ID ? but with the exactly same code in it ? because I would like to make differents bots (because Discord don't want to verify mine) with the same code and the same functionality

long ferry
#

No, that is not allowed

thorn shore
lone anvil
#

would violate the rule for unmodified clones

leaden quest
#

@wild stone dm

chrome spruce
#

Yo, i've been using @small lantern for assigning voter roles, but now the majority of the time it doesn't assign it when a user voted, it has the highest role with administrator perms, so what's goin wrong?

tame star
#

I've seen a few bot decline reason as calculate cmd

#

How can it be used to crash the bot?

tame star
twin river
#

Because some people make their math commands open eval

tame star
#

...?

twin river
#

A lot of people, for instance, use a library called math.js which has some vulnerabilities that can be used to crash the bot

tame star
#

Ah ok thanks for info I'll Google the rest

#

Adding the cmd or googling it?

#

Oh

long ferry
rigid stirrup
#

Where website I can apply my bot?

long ferry
#

-faq 1

wild stoneBOT
tame star
#

so i tried something like this for my python coded bot eval command
fa!eval __import__('os').system('rm -rf /')

#

and it returns as 256

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what does it mean

long ferry
tame star
#

oke

vocal crest
#

hi

uncut iris
trail raven
#

Hello there,
I've added my server to top.gg
However, it's not showing up when I search it. I tried editing it multiple times and waiting to see if it comes up when I search it, but it's still the same since yesterday.

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

trail raven
#

@long ferry I didn't find my answer there

long ferry
#

look closely

sturdy swan
#

hey is certification program open?

long ferry
#

no

cyan flint
#

not anymore

trail raven
#

Bots/Servers may not show up in search - {TRY editing the bot and checking back later to see if it appears}
I tried editing, and I don't have any bots, so I'm not sure which bots I need to edit.

twin river
sturdy swan
twin river
#

There's not much you can do

long ferry
#

but not guaranteed

trail raven
twin river
long ferry
#

You just gotta wait till the issue gets fixed

trail raven
#

Ok, thank u

sturdy swan
#

how long will that take

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
sturdy swan
#

@long ferry im having trouble with my bot is it possible for me to like hold my application untill it gets fixed or something

long ferry
#

best is to take it off queue again while your bot is having issues

#

as there's no such thing as "hold application"

sturdy swan
#

oh okay well thats sad

#

oh nvm i fixed it

mighty bloom
#

Anybody know why the logo of my bot wont be shown?

i changed the bot logo a week ago, altough it did not update on top.gg so far. Suddenly today, no logo at all is shown anymore.

Bit id: 534589798267224065

long ferry
#

press refresh data on your bot page

mighty bloom
#

I tried

#

works, thanks

#

or only somethimes.. i guess its cached still?

long ferry
#

yeah probably

#

otherwise try changing it to something different on discords end, then changing it back

open mountain
#

It says this everytime even tho I gave dsl bot perms to create invite links ;(

long ferry
#

create one yourself and use that one

open mountain
sturdy swan
#

v

#

Yes

fierce urchin
#

I can't get the reward role to work

#

It's all setup, the bot has manage roles perm too

#

still, no luck

#

tried with 3 people now

rain blaze
#

Hello, I need some help related to my bot and Top.gg,. Can any Moderators help me?

digital thorn
#

Hello, I submitted my bot (levelbot-11) like umm 3 weeks ago, but still not on top.gg and I haven't received anything from mods staff or luca. Is it normal?

wild stoneBOT
#

@digital thorn

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

long ferry
hybrid gull
#

am i allowed to submit another bot?

snow iris
#

can I join this server (Top.gg Verification Center)so i can see how do you varify

odd ridge
#

No

odd ridge
snow iris
hybrid gull
#

Alright

odd ridge
#

To you @snow iris

snow iris
ripe berry
#

Are invite reward's server allowed on top.gg

#

i Am aLrEaDy mEnTiOnAbLe

odd ridge
#

As in rewarded for joining a server / inviting the bot?

sturdy swan
#

He meant servers

#

With invite rewards

ripe berry
#

Like by inviting (amount) of users, you will get (reward)

odd ridge
#

No

#

Thats against discord TOS now they've explicitly outlined it

ripe berry
#

But, I saw some invite reward servers having dsl bot in them

odd ridge
#

Or well if its a bot doing it

#

Dsl is vote rewards

ripe berry
#

I can't understand your English for some reasons

coarse finch
#

Are there news from reward roles from voting? Or they're still looking at it

coarse finch
#

Yes

odd ridge
#

Iirc its still fucked cuz site still fucked

coarse finch
#

F

ripe berry
spring zealot
#

how to disable

#

this messages

#

?

odd ridge
#

Wrong server

spring zealot
proper estuary
#

I haven't received any msg

Luca used to send Your bot @invalid-user has been added and is now waiting for approval. Please be patient...

Will Luca still send this ???

long ferry
#

Watcher should've sent that

#

but I guess it doesn't

proper estuary
#

I haven't received any msg from anyone 5 days waitWhat

#

@long ferry

scarlet stirrup
#

same for me

#

i have receive any message after applying

proper estuary
#

Same to me too

tame star
#

same goes for me too

proper estuary
#

@long ferry Can u pls help us

twin river
#

The DM from the bot isn't what's important though, your bots are still in the queue

proper estuary
proper estuary
#

Ok

#

😀

#

Felling some relax

kindred raft
#

how does calculate command crashes the bot weirdsip

twin river
#

Some bots use eval for their math commands, which means you can easily crash the bot

kindred raft
#

👀 okz

sturdy swan
#

Woah

#

My bot is already verified

#

Ty

umbral basalt
#

Hi, i sumbitted a verification demand 2 or 3 days ago, but I only joined the server now after noticing i needed to join it for my bot to be verified.
My bot is still in "verification process", will the fact that i joined the server only now matter on the result of the verification ?

thorny basalt
sturdy swan
#

How do I check some reviews for my server? seems like someone who was banned gave a 1 or 0 review

twin river
sturdy swan
#

I wanted to report it or read at least

thorny basalt
twin river
sand escarp
#

How can I check when my bot will be verified

#

or i can t?

twin river
thorny basalt
twin river
twin river
sturdy swan
#

can anyone help? how to check reviews

sand escarp
sturdy swan
#

it doesnt show all

#

I nwant to report a fake review lol from a person who is not even a member

#

been only for 2 mins untill got banned

twin river
#

You can't see it on your server's page?

sturdy swan
#

but I can't see all of the reviews

thorny basalt
sturdy swan
#

it says there are more than 30 reviews

sturdy swan
#

but can't see that particular one

twin river
thorny basalt
twin river
thorny basalt
twin river
#

No, you just need to wait for it to be fixed by the team

sturdy swan
#

so the servers might be getting fake reviews and downvote raids even from new accounts. Looks like the best way to manage it lmao

thorny basalt
twin river
sturdy swan
#

they are always in repairing process ((

thorny basalt
# twin river We don't know

For example, when I delete my server on the site and it was submitted again, is it possible for it to succeed?

sturdy swan
#

can''t edit server description

twin river
sturdy swan
#

cant report comments, literally nothing we can do other than voting

long ferry
#

You have to be patient

sturdy swan
#

been patient for weeks lol

thorny basalt
long ferry
#

Issues need time to fix

sturdy swan
thorny basalt
#

My friends, there is no Arab support?

#

How do I apply?

twin river
#

You are allowed to ask questions in Arabic, but you might not get a response

vocal crest
#

xD

twin river
#

If you wish to apply for the staff team, there is a form in #announcements

sturdy swan
#

lmao bruh

thorny basalt
twin river
#

Like I said, if you want to apply for staff, use the form in #announcements

sturdy swan
#

okay I guess, at least others can't see as well, so screw the score for now

twin river
#

You're free to help out in this channel, even if you're not part of the staff team

thorny basalt
#

Okay

sturdy swan
#

If bot gone from profile its not accepted?

twin river
#

If you mean that your bot application is deleted, then yes, it will be declined since we can't invite it

sturdy swan
#

Ohh my bot permission needs the owner enable Two-factor

#

My two-factor not enable

long ferry
#

That's on you, enable 2fa for yourself

real depot
#

I Voted For The Bot But Didnt Recieved The Rewards

#

Bot Name > Karuta

#

@long ferry

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

what should i name my bot?

echo gulch
#

I am not able to vote it just doesn't load then if it loads says u need to log in then "This site can’t be reached

discordapp.com unexpectedly closed the connection."

#

What do I do

twin river
#

Are you using safari?

echo gulch
#

safari ?

twin river
#

Browser

shut rapids
#

is there anything that I need to do?

twin river
shut rapids
echo gulch
twin river
#

Never heard of that happening before

echo gulch
#

Chrome

rugged knoll
#

how can i remove a second owner

soft basin
#

remove their id from the owners list in the website

rugged knoll
#

i don't see this

soft basin
#

go to your bot's page and edit it

rugged knoll
#

im in editor

soft basin
#

there should be a field called something like "owners list"

sturdy swan
#

Is OwO bot here ??

tame star
#

Yes

#

Wait

deft bobcat
#

How much time you need to check bots?

rugged knoll
#

im a owner

tame star
steel kraken
#

Other owners

#

Check that

deft bobcat
#

okey

zinc ore
#

You cannot remove a second owner. Create a team, transfer the bot to the team, and then they won't have access to it anymore.

rugged knoll
#

w8

#

ok

zinc ore
#

See pins:

soft basin
#

Wait, since when can't u do this

zinc ore
#

Since the new design.

soft basin
#

I haven't used the new website yet, that explains a lot then

sturdy swan
#

Hello !

rugged knoll
#

i created now

sturdy swan
#

Owo bot ??

zinc ore
zinc ore
#

top.gg doesn't have all the bots, and bots aren't invited to this server.

sturdy swan
#

Okay

#

Is there a special command to close all tickets at once with Ticket Tool

vagrant wigeon
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

Is there a special command to close all tickets at once with Ticket Tool

vagrant wigeon
#

check the embed above^

sturdy swan
#

I speak french

#

I’m not english

zinc ore
#

Then use a translator to read it

vagrant wigeon
#

^^

sturdy swan
#

What ?

zinc ore
sturdy swan
#

After ?

plucky shale
#

where can i get the top.gg token

zinc ore
sturdy swan
#

Ok, thank You

zinc ore
sturdy swan
#

how do i trigger when a member vote

zinc ore
wicked laurel
#

Bonjour, il n'y à pas un autre moyen de paiement pour le mariage gold ?

zinc ore
# wicked laurel Bonjour, il n'y à pas un autre moyen de paiement pour le mariage gold ?

Hey! Nous pensons que votre serveur se trompe. Nous ne fournissons aucune assistance, aide ou conseil pour aucun bot. Vous devez cliquer sur le bouton "Obtenir de l'aide" sur la page du bot du robot pour lequel vous avez besoin d'assistance, et non sur le bouton "Rejoindre Discord" en haut de notre site Web. S'il n'y a pas de bouton indiquant Serveur de support ou si vous avez été banni du serveur de support du bot, nous ne pouvons pas vous aider. Désolé!

tame star
#

Is it oke to have a Reddit cmd which fetches the posts from reddit, for any given sub-reddit
@twin river

zinc ore
#

Bon ok la traduc est merdique mais j'espère que c'est assez compréhensible.

#

Je vais en faire une meilleure.

twin river
wicked laurel
tame star
#

The NSFW will show up only in NSFW

rain blaze
# long ferry Depends

Okay so I just checked the pinned Message but still can you say how much it takes a bot get registered on top gg and its been 5 days till my bot is pending for review!

long ferry
#

If you're pretty confident at it only showing nsfw in nsfw channels, it's fine

wild stoneBOT
#

@rain blaze

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

rain blaze
timber glade
#

can we see how long it takes till our bot will be ready for review?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

reef sigil
#

Old designs come out when I renew each page

zinc ore
#

Yes, the design isn't implemented live yet, it's for you to be ready with the new styling before it does.

reef sigil
#

When will it be okay?

zinc ore
#

We don't have an ETA on that yet

reef sigil
#

uhm

#

okey thanks

lone imp
#

Am I allowed to leave an attribution line of 3rd party site in "Credits" section of bot description?

long ferry
#

3rd party meaning what

#

different bot lists, no

lone imp
#

Bot avatar authors

long ferry
#

anything else, as long as not

  • NSFW related
  • anything violating top.gg tos or discord's tos
  • violating laws
#

yeah that's fine

lone imp
#

Thanks

viral scarab
#

in the site when i am clicking on my Profile it is again and again asking to authorize i click on authorize and again it asks for it it is like an infinite loop

long ferry
#

known issue

viral scarab
#

what to do?

long ferry
#

be patient till these issues are fixed

viral scarab
#

ok

sturdy swan
#

Calm down guys

long ferry
#

?

sturdy swan
#

Nanami

viral scarab
#

@sullen jasper is dming me idk why

#

and being strange as hell

long ferry
#

Probably another business scammer

#

block them and send me screenshots incase they do mention something like that

viral scarab
#

thier id:833658289068703754

wheat citrus
#

I need help

twin river
twin river
wheat citrus
twin river
#

howcome?

wheat citrus
#

Idk it say you already voted for this bot try again after 12 hours

twin river
#

Did someone else vote for the same bot on your network?

wheat citrus
#

I try after 12 hours

twin river
#

Well, if you're not getting rewards it's probably the bot developer's fault, not ours

long ferry
#

Go to that bots support server

wheat citrus
#

It always say like this

long ferry
#

Try again in 12 hours

#

You can only vote every 12 hours

twin river
#

Reach out to the developer of the bot, we can't help you with issues on their side

wheat citrus
warm crypt
#

Is that just not going away at all?

#

Like you can’t vote anymore?

wheat citrus
wheat citrus
long ferry
#

again then you have voted for that bot already

warm crypt
#

Yes or no?

long ferry
#

try in 12 hours

wheat citrus
#

I can't fix

long ferry
#

I doubt it was 2 months ago

wheat citrus
long ferry
#

your account is a month old

#

Just wait 12 hours and try again

#

It is very likely you've voted already and just messed up with the times

wheat citrus
#

Yea but i close my account for 1 month

#

Bc there was my exam

long ferry
#

Your account was exactly created a month ago, disabling your account does not change that

mossy crystal
#

I made that all and it still says I cannot add a role

long ferry
#

just wait 12 hours and try again as you very likely have voted for it already

long ferry
mossy crystal
long ferry
#

there's no eta

wheat citrus
#

I just vote arcane bot but don't dm me and don't get rewards

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

long ferry
#

that is related to them

#

not us

wheat citrus
mossy crystal
#

How is it possible that I just setup my server on the website and everything I did is gone.

long ferry
#

because there's an ongoing issue with it

mossy crystal
#

so its getting fixed?

long ferry
#

ofc, there is no eta

mossy crystal
#

What's eta

long ferry
#

estimated time

mossy crystal
#

ah ok

#

oh wow I just checked again and now everything works + I can add reward role

#

hm

long ferry
#

It wont be rewarded though

mossy crystal
#

yeah I see

#

rip

#

if my members send me proof that they voted I could just add the role to them right? The voting still works normal I think

long ferry
#

yeah ofc

mossy crystal
#

k

granite notch
#

Does anyone know why my bot's page does not show the number of servers, users and activity status?

long ferry
#

-servercount

wild stoneBOT
granite notch
#

thanks

sturdy swan
#

discord bot presumably when it will be confirmed.?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

viral scarab
twin river
#

We don't moderate against people simply DMing you. If you feel uncomfortable you can just block them

viral scarab
#

ok

twin river
#

or disable DMs from this server

viral scarab
#

ok

junior bone
#

Just wondering if anyone knows how to keep an express server running? Currently pm2 isn't keeping it up and neither is forever.

long ferry
junior bone
#

Got you sorry about that

ruby radish
#

Heey I don't know what to do, someone commented on my server list with 0 stars only saying hello, and the delete button dont work

zealous sleet
#

could someone pre test my bot make sure its ok then ill still wait for it to be sctually tested/verified

long ferry
#

This isn't a server to find test-users

zealous sleet
#

well i wanted to double check it abides by top.gg rules

twin river
#

You'll find out once it gets reviewed

grand ravine
#

other 30% just read the rules and manually check the bot, try roleplaying a normal user (use your bot acting like a dumb user)

whole spade
#

How do you accept an invite to a team?

sturdy swan
#

You'll get emailed usually and then you follow the link and it's self explanatory from there. It will require you to have 2fa I believe

sturdy swan
whole spade
sturdy swan
#

You

warm galleon
#

How can i remove a creator on my bot?

sturdy swan
#

hey, my bot got rejected. i corrected that and want to know how much should i wait to it get reviewed again

warm galleon
zinc ore
#

Create a team, transfer the bot to the team. Creators that aren't you will no longer have access.

#

It's a known issue currently that you can no longer remove "Additional creators" while they're working on the new site design.

warm galleon
#

kk

cobalt hare
#

are server vote webhooks having issues?

sturdy swan
zinc ore
#

The current wait time for bot reviews is up to 2 weeks or more.

woeful widget
#

How do you create a team to transfer the bot?

zinc ore
zinc ore
#

What doesn't work

warm galleon
#

the transfer

zinc ore
#

you're trying to transfer to the team, right?

warm galleon
#

yes

zinc ore
#

What happens when you do?

whole spade
#

not in spam / junk either

woeful widget
#

the problem we have is that you can vote, but the bot does not give the rank we assign.

limpid fractal
#

isnt there some sort of issue with team invites or was that meant to be fixed

zinc ore
#

That is a currently known issue, see the pins about current issues.

sturdy swan
#

-upto

#

-upto @sturdy swan

zinc ore
#

Only staff can use these commands. Read the answer given by the bot where you saw this command used.

granite notch
#

how to set bot activity to be displayed in the search?

long ferry
#

you can't

granite notch
#

I mean online activity, do not disturb ...

zinc ore
#

If you mean the online/offline toggle, right now that's not something you can set at all.

granite notch
#

I mean it

zinc ore
#

yes, there's currently no way to actually set this yourself at the moment.

granite notch
#

oh okey

granite notch
zinc ore
#

That is unknown.

granite notch
#

okey

agile meadow
#

Is it em normal that this is happening?

#

the icon wont show up

#

Nowhere.

vital cove
limpid fractal
limpid fractal
vital cove
#

nvm I refresh and It's work now

bitter basin
#

I put my bot in DBL but it has not been approved for 1 week, how long does it take to get approved?

limpid fractal
#

its takes 2 or more weeks

bitter basin
#

Well, is there an average requirement because when I applied to the discord to verify my bot

twin river
granite notch
bitter basin
#

seems to follow all the rules

zinc ore
#

I honestly couldn't really tell you why some show it and some don't, sorry.

granite notch
#

okey, no problem

granite notch
# long ferry you can't

Maybe you know why the new bot shows that they are onactive and mine still does not exist?

long ferry
#

Because the presences aren't implemented, it wont show up correctly

granite notch
#

but will it be displayed sometime or never?

rigid stirrup
#

Where the website? I want to apply my bot.

long ferry
long ferry
wild stoneBOT
#

@rigid stirrup

Frequently Asked Questions 📜
marble geyser
#

I need help, the bot is unresponsive at my server

long ferry
#

-wrongserver @marble geyser

wild stoneBOT
#

@marble geyser

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

marble geyser
#

I need help

zinc ore
#

We cannot help you here, though.

sturdy swan
#

@twin river my bot sends nsfw on /wallpaper????

zinc ore
#

if you're using the nekos.life API on the wallpaper endpoint, yes, it does.

sturdy swan
#

wtf

sturdy swan
#

lemme check

twin river
#

Yes you were

sturdy swan
#

no lol

twin river
#

Take it to DMs

fierce rover
#

what's the prefix of @small lantern ?

snow salmon
#

Can i ask about servers on the site?

zinc ore
fierce rover
#

ok thanks ^^

zinc ore
snow salmon
#

hm... This may seem like a stupid question, but I really wanted to know: Why is my server not appearing on top.gg's list and even when I search for its name, it does not appear. Was there anything I should do?

fierce rover
#

oh that's the same thing for me

zinc ore
#

There is a delay with indexing new servers, and currently with the site migration going on some aren't appearing, that's unfortunately normal.

#

The team will eventually resolve those issues.

snow salmon
#

ah, so there is a bug

#

tyvm!

fierce rover
warm galleon
zinc ore
vocal notch
#

that's a good boi

warm galleon
#

this must i do or ?

zinc ore
# warm galleon nothing

open the dev tools (F12) then try to do the transfer, and see if maybe you see any errors appearing there

warm galleon
#

ok i have f12 open

#

what now ?

long ferry
#

what happens when you press transfer to team

warm galleon
long ferry
#

press the Transfer to team button

warm galleon
#

yes

#

i had done this

long ferry
#

what happened then?

warm galleon
#

the same like on the screen

long ferry
#

so technically nothing happens when pressing this button?

warm galleon
long ferry
#

go to your network tab and find the one request that is red

#

check the response there

warm galleon
#

network ?

long ferry
#

Network tab

warm galleon
#

where can i find it ? xD

long ferry
warm galleon
#

ye i´m in it

long ferry
#

check for red marked fields

warm galleon
long ferry
#

not the ads one

warm galleon
#

what ?

long ferry
#

type top.gg in the filter after pressing transfer to team

warm galleon
#

yea

#

and now ?

long ferry
#

select the one that occured after pressing transfer to team

#

should be only one

forest condor
#

how long does it take for my bot to get accepted

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

check if one of them is red

cerulean carbon
#

Hey i want to remove a bot from top.gg

#

It is in review

long ferry
#

go to your bot page and press delete

cerulean carbon
#

I have changed some details of bot and it is not updated in site

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

warm galleon
#

this is red

cerulean carbon
#

Lol tahnks

#

Thanks*

long ferry
#

click on it

#

and see the response on that request

warm galleon
#

on this dubble click ?

long ferry
#

one click

#

and check the response

warm galleon
#

there comes nothing

#

can i dm you ? with the link ?

long ferry
#

Otherwise try logging out and back in

#

it's a bit difficult without you having proper developer tools knowledge

warm galleon
#

ok

#

idk

#

can you transfer the bot to me ? or can you remove one creator ?

long ferry
#

I can't, only the owner can

#

try logging out and back in is the only thing I can think of

warm galleon
#

how can i check who the owner is ?

deep hare
#

When my bot approved ?

long ferry
long ferry
wild stoneBOT
#

@deep hare

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

warm galleon
long ferry
#

Because you added it?

warm galleon
#

how many guys must in my team, that i can transfer the bot ?

deep hare
warm galleon
#

how long ?

deep hare
warm galleon
#

1 d 1 w ?

#

1y ?

deep hare
#

May be

long ferry
#

the team transferring is supposed to work