#support
1 messages · Page 402 of 1
Okay
Thanks
@long ferry is there a place I can check the reward role status so I know when it's fixed?
okay thank you
-team
@tall terrace
How do I create a team?
- Log into top.gg
- Go to your profile
- Click "Edit Profile" to go to your Profile Edit Page
- Click the dropdown of your name on the left sidebar (seen in image)
- Click "Create A New Team"
- Fill in the required information and voila
How do I create a team?
- Log into top.gg
- Go to your profile
- Click "Edit Profile" to go to your Profile Edit Page
- Click the dropdown of your name on the left sidebar (seen in image)
- Click "Create A New Team"
- Fill in the required information and voila
create a team and move your bot to it
go to your bots edit page, then transfer ownership
then select your team
@twin river sorry for ping. But does asking for additional perms in bot invite link result in decline?
It's been 10 days since my bot's submission
read pins
ah
RN my bot doesn't do anything with managing roles but in future I intend to add Commands so asking for that perm in invite link is ok right?
Ping me when replying :)
does anyone know, is it possible to implement markdown text into my bots description?
@sturdy swan submitted on the 11th of april
so 11 days since submission
other than that, there's not much info we can give
do u know if i can implement markdown into bots desc?
Yes
so no markdown?
markdown works too
ok
html and markdown works
do i do anythng or will it pick it up from the # ## ### etc
wait @long ferry if i do html, would css also work
so i could change font
using style tags, yes
No need to ghostping me
soz
try it and see
ok
Also, https://custom.discord.re/ can help with some basics
@thorny wraith @tranquil ridge can you both try using incognito and a completely different browser?
referring to the not being able to vote issue
My vote auto roll isn't working for some reason. Any idea why?
Yes, it's a known issue, see pins of this channel.
Oh! Thanks!
is this live updating and will know if the bot is online and offline?
my bots still waiting for approval for weeks now i cant even remember when i submitted it
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
The online status isn't accurate anymore due to presences not being tracked
no but i got no dm saying ur bot is waiting for approval
added on the 17th
ok so theres no point on implementing this then
?
you added your bot on the 17th
is it 100% on the list
It is in queue
if my bot gets accepted would this be allowed to be sent in my server or not
yeah logs are fine
k
its only because ive seen bots get declined for having a servers command saying each server
but this kind of does but in my server
if it's a log, like this: http://img.dluxe.ml/uvvV8vF_ then you're fine as long as the channel is private
yeah only i can see the channel
(if usable by anyone)
ok
@formal torrent random images can go in #memes-and-media thank you
does this mean bots that use js will be removed?
ok so my bot uses js but i can still apply?
Hola Soy Yohan De 🇨🇴Colombia🇨🇴, me encuentro bloquedo en el servidor me podras ayudar para poder hacer parte del grupo?
if your bot is coded in js yes, if your description has js in it, it will be removed
from the description
can i report a bot
spammed this 500 times
when i invited
no one even used a command
click "Report Bot" on the bot page
oh ok
lool
no
what about a custom bot card background
@long ferry how do i know when my bot will get approved or not
you get a dm from @hidden root
is "Servers this bot is in" required
no
what about Custom Bot Card Background
no
alr
it tells you what is and isnt required, the things with the * are and the things that dont have the * are not required
hi can i get help if my bot is Rejected i can submit agin in same time ?
here is the difference, the top one is required and has a * and the bottom one is not
if you fixed the issue that caused it to be declined, sure
if you resubmit it without fixing the issue, it will get declined again
ok
their fault, should of tested smh
may i ask if my bot is being tested? its !ghostly bot#6455
if you added it it's in queue
yeah its on top.gg site it says that you guys are verifying it
so i just wanted to ask if its being tested or still in queue
most likely in queue, when did you add it?
my bot got approved in 3 weeks 
sheesh
my friend told me 1 to 2 weeks
accurate
in theory it can be verified tmw or on 8 days
wats a shard?
srty
wat it do
dont know
Squishy website: google isn’t liking the add bot section
hahahaaha
Use a different browser
Safari is not the best
looks like chrome according to that button layout on the bottom
It’s google chrome
how long dose it take for a bot to be verified? (on average)
read pins
Hello, i'd like to report a member of this server for using racist language in DMs
i cant vote in kartua does anyone know why
Im trying to go to my profile but it keeps telling me to verify I click continue and it brings to the same page I restarted the app but nothing
@everyone Your expiriencing it too?
@here
@arctic owl known issue, no need to ping everyone or here
is it okay if i add a language to my bot that isnt known internationally ?
Yes that's fine
@long ferry Thank You
Hello, I have been waiting a long time for them to give results from my bot how long it takes?
yea me too
Current wait time is around 2 weeks or more
hi i have a question, my bot has hit 100 votes on top.gg, this mean the next month i get 100$ to use in auctions?
Not $100, but $15
if your bot has done nothing wrong against top.gg rules and discord tos you dont need to worry about anything
I'm trying to change the website url but it won't save.
ok
I just don’t want it to get taken down for no reason 🙄
is there any way i can ask an admin to change it?
again if it hasnt broke tos or top.gg rules then it wont get taken down
no, its a bug
team is trying to fix it
ok i'll post the link in the description of my bot and say the one on the page doesn't work for now
@everyone
bruh
lmao
you tried

It doesnt actually ping ik lol

Im.a she dumbass
wat
@sturdy swan whats the prefix to the bot
Pong!
that
It only has one command which is -ping
XD
How do I setup the voting thing
@twin river is this a bug, reviews on bots take about 30-40 minutes to show up on the page
Haven't heard of it, but sounds like it could be a site issue
seems like it
I did a review on a bot and it took over 30 mins to even show on my end
its also the same for other people reviewing, where you can see others reviews until 30 mins after
even updating a review takes 30+ mins to update
you can send the screenshot from our dm if you want, because I also had this issue
In your server's edit page there's a field where you can select the Reward Role for voting
why isn't my server showing up on the server list?
Check pins
Hi I'm trying to change the link of my bot's page in top.gg but there are no changes, what can it be?
Pins
?
I have put a bot on the page, I am waiting for verification, I think it will be a week or so I don't know but I wanted to ask how long it takes more or less for a bot to be verified?
html/css
this isnt discord
Your bot grew too fast, so Discord flagged it. Go to discord.gg/discord-developers
read pins
A bot owner came and bothered me in dms because I left an unfavorable but fair review. Is there any way to leave an anonymous review so this doesn't happen again?
no theres no way to leave an anonymous review
How disappointing, I don't want him to be bothering other people as well.
If your review was taken down, it means that it probably broke our rules
It doesn't just automatically disappear once it's reported
How long is the time to respond to my bot submission?
2+ weeks
Oh, it's so long, thank you bro ❤️
It's been under review for like 5 days now. Maybe it'll appear again.
If it doesn't break any rules, it will just be ignored by the mods
yeah, i submit my bot 2d ago, np i will wait
` `
anyways still more concerned about being tracked down in dms
Anyways, onto question number 2, the website logs me out every single day on chrome, is there any way to prevent that
I've a Command where it returns the number of members have the given role.
Is it ok to let everyone use that command?
If it doesn't break our rules, it's fine
I mean- It simply returns the number of members having that role
And he means, if it doesn’t break the rules, it’s fine
Is there a guide on how to set this up?
sweet ty
):
Logs you out like you need to enter discord password again? Or just click authorize?
i need to enter discord password again and sign in through authy
so is there anything i can do
Idk. Wait for a mod to answer I guess. As long as you aren’t going to discord in the browser and signing out I don’t see why it should be happening
Do you need help?
Hi I'm trying to change the link of my bot's page in top.gg but there are no changes, what can it be?...
Check pins
how ?
ow thanks
If the review was removed, it means that the mod team actually deemed it to be breaking the review guidelines, so it was a legit removal. As for DMs, you're free to block people you don't want to communicate with.
Reviews don't just get removed because the owner requested it. They're removed only after they've been reviewed by a member of the team.
Hello , why couldn't we remove people from our top.gg project ?
You talking to me ?
what do you mean ?
they have changed so it's not like before
But how to do it ?^^
-team
How do I create a team?
- Log into top.gg
- Go to your profile
- Click "Edit Profile" to go to your Profile Edit Page
- Click the dropdown of your name on the left sidebar (seen in image)
- Click "Create A New Team"
- Fill in the required information and voila
was about to ping you lol
I appear to be unable to remove creators off my bot 
and the buton to disable "Use new design in case this one bugs out" doesn't work ironically
yes, I know but how to remove the id of the people on the project
currently known and I believe its being replaced with teams
Where are the notifications when the bot is approved?
how do i get the nuke bot so i can nuke someones server????
dm from @hidden root
thats against ToS
ughhhhh
?
how do i create a team again
oh wait yeah im blind
lmao literally the 2nd message above you
So how did this Watcher tell me in my private?
it tells you if your bot is denied or accepted
@gloomy shell able to elaborate more on the whole creator/team thing since owners cant remove people ?
Tenkil
uhhh
Wdym?
A team is a seperate entity
Yeah the other person doesnt get added unless you invite them to the team
You can have multiple bots on one team so it wouldnt make sense for that to be automatic
btw @gloomy shell is not being able to invite people to teams a known issue
wait you can't cancel an invite once you've sent it 
how do promotions on the website work
i applied for one a while ago but no response
it said someone on discord would dm me or somethign
@hidden root would dm you regarding your application status for auctions
i believe it dms you if you get accepted
-auctions
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
how to add other creator to bot page
Excuse me guys, i changed my bot profile picture, but it don't change in top.gg, what should i do?
About how long till a bot is approved
@real laurel
ty, is this the only way to buy promotions for top.gg?
2 weeks+

kk
And 2 more weeks before it becomes famous? :p
or it entirely flops
thank you.
yes
ok thaaaanks
You're better off asking that in #development
This channel is for Top.gg support only
you should be glad its okay.
https://i.imgur.com/n7p3Tqz.png
Is there a way to edit a review or delete it?
not right now.
I got this on site but i didn't get confirmation from luka that my bot has been added in the queue and is being reviewed, it sent confirmations before
Because Luca doesn't do that anymore, @hidden root does
Neither watcher confirmed
Can i have a command through which mods can dm any user an alert (like just a verbal strike, no warning)? It has 1 min cd.
Sounds like a dm command
Unless it's an actual warning command then it needs to follow our dm command rules
Ah ok thanks, I got another question, I want to make a nuke channel command where it deleted the channel totally and makes a new one
I plan to make it an owner only command
Is it ok?
sure
Nah, if that command is only usable by you, there's no need to
Oh no I mean like the owner of the server can only use the nuke command
Which means to delete a channel completely and will create a new one
How do I upload the lua file for using the dkp bot for cepgp?
Hi why can i not edit my bot
I want to chenge the website url
Change*
So till when will this be done?
-invitebot
It seems like you want to invite a bot to your server
In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.
Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.
..
Rip
wait if a "hentai" or a nsfw command is against in ToS then why bots like Nadeko#6685 and this exists :/
hello moderators. I got a bot which is in 92 servers, but discord don't want to verify it due to privacy 🤷♂️ so is that allowed to change the invite link on your website to another bot ID ? but with the exactly same code in it ? because I would like to make differents bots (because Discord don't want to verify mine) with the same code and the same functionality
No, that is not allowed
so I will must to make a new request on the website for the same bot but with another client ID ?
would violate the rule for unmodified clones
@wild stone dm
Yo, i've been using @small lantern for assigning voter roles, but now the majority of the time it doesn't assign it when a user voted, it has the highest role with administrator perms, so what's goin wrong?
I've seen a few bot decline reason as calculate cmd
How can it be used to crash the bot?
@twin river help explain..
Because some people make their math commands open eval
...?
A lot of people, for instance, use a library called math.js which has some vulnerabilities that can be used to crash the bot
there's a known issue with reward roles at the moment
Where website I can apply my bot?
-faq 1
so i tried something like this for my python coded bot eval command
fa!eval __import__('os').system('rm -rf /')
and it returns as 256
what does it mean
oke
hi
uh
Hello there,
I've added my server to top.gg
However, it's not showing up when I search it. I tried editing it multiple times and waiting to see if it comes up when I search it, but it's still the same since yesterday.
-pins
@long ferry I didn't find my answer there
look closely
hey is certification program open?
no
not anymore
Bots/Servers may not show up in search - {TRY editing the bot and checking back later to see if it appears}
I tried editing, and I don't have any bots, so I'm not sure which bots I need to edit.
So then you've found your answer
ahhhhhhhhhhhhhhhhhhhhhhh 😩

There's not much you can do
"TRY" meaning that it may work
but not guaranteed
but that didn't solve the issue
That's because there isn't a way to solve it
You just gotta wait till the issue gets fixed
Ok, thank u
i've added my bot to top.gg it's been days and it's not verified yet
how long will that take
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
thanks
o, ok
@long ferry im having trouble with my bot is it possible for me to like hold my application untill it gets fixed or something
best is to take it off queue again while your bot is having issues
as there's no such thing as "hold application"
Anybody know why the logo of my bot wont be shown?
i changed the bot logo a week ago, altough it did not update on top.gg so far. Suddenly today, no logo at all is shown anymore.
Bit id: 534589798267224065
press refresh data on your bot page
yeah probably
otherwise try changing it to something different on discords end, then changing it back
It says this everytime even tho I gave dsl bot perms to create invite links ;(
create one yourself and use that one
But it becomes difficult for me to know who joined from top.gg that's why I wanted bot to make it's own invite but ig I'll create my invite
I can't get the reward role to work
It's all setup, the bot has manage roles perm too
still, no luck
tried with 3 people now
Hello, I submitted my bot (levelbot-11) like umm 3 weeks ago, but still not on top.gg and I haven't received anything from mods staff or luca. Is it normal?
Depends
-pins
@digital thorn
Known issue
am i allowed to submit another bot?
No
Yes as long as you own it
to hoom me or chrisboi
Alright
To you @snow iris
ok thnx
As in rewarded for joining a server / inviting the bot?
Like by inviting (amount) of users, you will get (reward)
But, I saw some invite reward servers having dsl bot in them
I can't understand your English for some reasons
Are there news from reward roles from voting? Or they're still looking at it
You mean for DSL?
Yes
Iirc its still fucked cuz site still fucked
F
I thought invite rewards for nitro is against rules but nvm
Wrong server

I haven't received any msg
Luca used to send Your bot @invalid-user has been added and is now waiting for approval. Please be patient...
Will Luca still send this ???
Same to me too
same goes for me too
@long ferry Can u pls help us
The DM from the bot isn't what's important though, your bots are still in the queue
Same for me
What to do ???
Read this message, Vishal
how does calculate command crashes the bot 
Some bots use eval for their math commands, which means you can easily crash the bot
👀 okz
Hi, i sumbitted a verification demand 2 or 3 days ago, but I only joined the server now after noticing i needed to join it for my bot to be verified.
My bot is still in "verification process", will the fact that i joined the server only now matter on the result of the verification ?
Why when I send the bot link on your site no one can access it? How can I get a link to a message?
How do I check some reviews for my server? seems like someone who was banned gave a 1 or 0 review
Your bot needs to be approved before anyone can access it
I wanted to report it or read at least
Okay, who?
You need to wait for the bot to be approved by someone, just be patient
DM me the ID of the bot and I will check if it's in the queue
Well, thanks for your service, but I have another question. Is it possible?
It takes around 2 weeks
If your bot follows our rules, yes
can anyone help? how to check reviews
okay, thx
it doesnt show all
I nwant to report a fake review lol from a person who is not even a member
been only for 2 mins untill got banned
You can't see it on your server's page?
but I can't see all of the reviews
Why when I search for my server, there is no I do not see it .... Yesterday you couldn't help me!
Server link to your site : https://top.gg/servers/687087577211338763
it says there are more than 30 reviews
Known issue, check pins
but can't see that particular one
I believe there's an issue with the site right now that means you can't see over 20 reviews, I'm not sure if there's a way to get around it
I saw yesterday ... but I didn't find the required. Can you put it here to see it?
very sad
Bots/Servers may not show up in search
There is no solution to this problem?
No, you just need to wait for it to be fixed by the team
so the servers might be getting fake reviews and downvote raids even from new accounts. Looks like the best way to manage it lmao
How long does the repair take?
We don't know
they are always in repairing process ((
For example, when I delete my server on the site and it was submitted again, is it possible for it to succeed?
can''t edit server description
Unlikely, just wait for the issue to be fixed
cant report comments, literally nothing we can do other than voting
You have to be patient
been patient for weeks lol
Well thanks for helping me
Issues need time to fix

You are allowed to ask questions in Arabic, but you might not get a response
xD
If you wish to apply for the staff team, there is a form in #announcements
lmao bruh
I can help you and be from your Arab support ... Is it possible to submit my suggestion to you ... I am ready at any time to provide assistance
Like I said, if you want to apply for staff, use the form in #announcements
okay I guess, at least others can't see as well, so screw the score for now
You're free to help out in this channel, even if you're not part of the staff team
Okay
If bot gone from profile its not accepted?
If you mean that your bot application is deleted, then yes, it will be declined since we can't invite it
That's on you, enable 2fa for yourself
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(
what should i name my bot?
I am not able to vote it just doesn't load then if it loads says u need to log in then "This site can’t be reached
discordapp.com unexpectedly closed the connection."
What do I do
Are you using safari?
safari ?
Browser
is there anything that I need to do?
Just be patient and wait
👍
No
Never heard of that happening before
Chrome
how can i remove a second owner
remove their id from the owners list in the website
i don't see this
go to your bot's page and edit it
im in editor
there should be a field called something like "owners list"
Is OwO bot here ??
How much time you need to check bots?
i don't see this option
im a owner
2weeks+
You cannot remove a second owner. Create a team, transfer the bot to the team, and then they won't have access to it anymore.
See pins:
Wait, since when can't u do this
Since the new design.
I haven't used the new website yet, that explains a lot then
Hello !
Where can i see teams?
i created now
Owo bot ??
Try it in #commands but it probably isn't here
top.gg doesn't have all the bots, and bots aren't invited to this server.
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(
Is there a special command to close all tickets at once with Ticket Tool
check the embed above^
Then use a translator to read it
^^
What ?
After ?
Ok, thank You
In the "Webhooks" section of the bot edit page, it should be there.
You can ask in #topgg-api
Bonjour, il n'y à pas un autre moyen de paiement pour le mariage gold ?
Hey! Nous pensons que votre serveur se trompe. Nous ne fournissons aucune assistance, aide ou conseil pour aucun bot. Vous devez cliquer sur le bouton "Obtenir de l'aide" sur la page du bot du robot pour lequel vous avez besoin d'assistance, et non sur le bouton "Rejoindre Discord" en haut de notre site Web. S'il n'y a pas de bouton indiquant Serveur de support ou si vous avez été banni du serveur de support du bot, nous ne pouvons pas vous aider. Désolé!
Is it oke to have a Reddit cmd which fetches the posts from reddit, for any given sub-reddit
@twin river
Bon ok la traduc est merdique mais j'espère que c'est assez compréhensible.
Je vais en faire une meilleure.
You'd need to filter out the nsfw ones unless you lock it to NSFW channels only
nn c'est clair merci 😉
The NSFW will show up only in NSFW
Okay so I just checked the pinned Message but still can you say how much it takes a bot get registered on top gg and its been 5 days till my bot is pending for review!
If you're pretty confident at it only showing nsfw in nsfw channels, it's fine
-upto
@rain blaze
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Okay Thanks
can we see how long it takes till our bot will be ready for review?
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Old designs come out when I renew each page
Yes, the design isn't implemented live yet, it's for you to be ready with the new styling before it does.
When will it be okay?
We don't have an ETA on that yet
Am I allowed to leave an attribution line of 3rd party site in "Credits" section of bot description?
Bot avatar authors
anything else, as long as not
- NSFW related
- anything violating top.gg tos or discord's tos
- violating laws
yeah that's fine
Thanks
in the site when i am clicking on my Profile it is again and again asking to authorize i click on authorize and again it asks for it it is like an infinite loop
known issue
what to do?
be patient till these issues are fixed
ok
Calm down guys
?
Nanami
Probably another business scammer
block them and send me screenshots incase they do mention something like that
I need help
Did they advertise or something?
What's your issue?
I can't vote to any bot of discord
howcome?
Idk it say you already voted for this bot try again after 12 hours
Did someone else vote for the same bot on your network?
I try after 12 hours
No
Well, if you're not getting rewards it's probably the bot developer's fault, not ours
Ok😞
So what i do now
Go to that bots support server
It always say like this
Reach out to the developer of the bot, we can't help you with issues on their side
I tired
Its say its top.gg fault
😭
again then you have voted for that bot already
Yes or no?
try in 12 hours
I doubt it was 2 months ago
Yes
your account is a month old

Just wait 12 hours and try again
It is very likely you've voted already and just messed up with the times
Your account was exactly created a month ago, disabling your account does not change that
I made that all and it still says I cannot add a role
just wait 12 hours and try again as you very likely have voted for it already
known issues with reward roles not working
when will it work?
there's no eta
I just vote arcane bot but don't dm me and don't get rewards
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(
Ok
How is it possible that I just setup my server on the website and everything I did is gone.
because there's an ongoing issue with it
so its getting fixed?
ofc, there is no eta
What's eta
estimated time
ah ok
oh wow I just checked again and now everything works + I can add reward role
hm
It wont be rewarded though
yeah I see
rip
if my members send me proof that they voted I could just add the role to them right? The voting still works normal I think
yeah ofc
k
Does anyone know why my bot's page does not show the number of servers, users and activity status?
-servercount
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
thanks
discord bot presumably when it will be confirmed.?
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
no
We don't moderate against people simply DMing you. If you feel uncomfortable you can just block them
ok
or disable DMs from this server
ok
Just wondering if anyone knows how to keep an express server running? Currently pm2 isn't keeping it up and neither is forever.
Got you sorry about that
Heey I don't know what to do, someone commented on my server list with 0 stars only saying hello, and the delete button dont work
could someone pre test my bot make sure its ok then ill still wait for it to be sctually tested/verified
This isn't a server to find test-users
You'll find out once it gets reviewed
keep it online and you've already avoided 50% decline cases, make it ask for perms (not admin) and you're up to 70% approval chance
other 30% just read the rules and manually check the bot, try roleplaying a normal user (use your bot acting like a dumb user)
How do you accept an invite to a team?
You'll get emailed usually and then you follow the link and it's self explanatory from there. It will require you to have 2fa I believe
If a review doesn't follow the review guidelines you can report it and it'll get checked and removed
is that referring to me or someone else?
You
How can i remove a creator on my bot?
hey, my bot got rejected. i corrected that and want to know how much should i wait to it get reviewed again
Add it again on https://top.gg/bot/new
?
Create a team, transfer the bot to the team. Creators that aren't you will no longer have access.
It's a known issue currently that you can no longer remove "Additional creators" while they're working on the new site design.
kk
are server vote webhooks having issues?
did that, how much should i wait?
The current wait time for bot reviews is up to 2 weeks or more.
How do you create a team to transfer the bot?
See this to create a team:
#support message
does not work
What doesn't work
the transfer
you're trying to transfer to the team, right?
yes
What happens when you do?
been like an hour, they still haven't gotten an email

not in spam / junk either
the problem we have is that you can vote, but the bot does not give the rank we assign.
isnt there some sort of issue with team invites or was that meant to be fixed
That is a currently known issue, see the pins about current issues.
Only staff can use these commands. Read the answer given by the bot where you saw this command used.
how to set bot activity to be displayed in the search?
you can't
I mean online activity, do not disturb ...
top.gg doesn't display that.
If you mean the online/offline toggle, right now that's not something you can set at all.
yes, there's currently no way to actually set this yourself at the moment.
oh okey
and when will it be possible?
That is unknown.
okey
click refresh data
where are you trying to access?
I put my bot in DBL but it has not been approved for 1 week, how long does it take to get approved?
its takes 2 or more weeks
Well, is there an average requirement because when I applied to the discord to verify my bot
The requirement is that it follows the #rules-and-info
why new bots have it right away and mine, which has been around for over a month, doesn't have it
seems to follow all the rules
I honestly couldn't really tell you why some show it and some don't, sorry.
okey, no problem
Maybe you know why the new bot shows that they are onactive and mine still does not exist?
Because the presences aren't implemented, it wont show up correctly
but will it be displayed sometime or never?
Where the website? I want to apply my bot.
When it is fixed
-faq 1
@rigid stirrup
-wrongserver @marble geyser
@marble geyser
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(
I need help
We cannot help you here, though.
if you're using the nekos.life API on the wallpaper endpoint, yes, it does.
wtf
im not using nekos.life
lemme check
Yes you were
Take it to DMs
what's the prefix of @small lantern ?
Can i ask about servers on the site?
DSL only has one command and it's -ping , it does not have any other command you can use.
ok thanks ^^
Sure, what's your question?
hm... This may seem like a stupid question, but I really wanted to know: Why is my server not appearing on top.gg's list and even when I search for its name, it does not appear. Was there anything I should do?
oh that's the same thing for me
There is a delay with indexing new servers, and currently with the site migration going on some aren't appearing, that's unfortunately normal.
The team will eventually resolve those issues.
So, I've a last question, what is the utility of the bot ?
nothing
DSL is used for the Server List to watch how many members you have, and also usually gives the assigned roles for people that voted (when that's how you configure it).
oh ok thanks
that's a good boi
this must i do or ?
open the dev tools (F12) then try to do the transfer, and see if maybe you see any errors appearing there
what happens when you press transfer to team
this
press the Transfer to team button
what happened then?
the same like on the screen
so technically nothing happens when pressing this button?
network ?
Network tab
where can i find it ? xD
ye i´m in it
check for red marked fields
what ?
how long does it take for my bot to get accepted
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
go to your bot page and press delete
I have changed some details of bot and it is not updated in site
-pins
this is red
on this dubble click ?
Otherwise try logging out and back in
it's a bit difficult without you having proper developer tools knowledge
I can't, only the owner can
try logging out and back in is the only thing I can think of
how can i check who the owner is ?
When my bot approved ?
You are the owner of the bot
-upto
@deep hare
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
why ?
Because you added it?
how many guys must in my team, that i can transfer the bot ?
Still not working bot transfer system .. please wait
how long ?
Soon
May be
the team transferring is supposed to work


Bots/Servers may not show up in search


