#support

1 messages · Page 393 of 1

long ferry
reef sigil
#

(node:2243) UnhandledPromiseRejectionWarning: Error [TOKEN_INVALID]: An invalid token was provided.
why

simple dagger
#

Hi Iam upload my bot in website and why the bot takes time to participate in the site?

zinc ore
#

What do you mean by "upload your bot"?

bleak nacelle
simple dagger
indigo spindle
#

Hi, if I want my bot removed from top.gg where should I go?

zinc ore
bleak nacelle
#

or yeah

#

jsut delete it yourself if possible

zinc ore
old vault
#

hey

bleak nacelle
#

hey

indigo spindle
#

I don't have Sharding set up and won't for a while lmao so I need it off cause it keeps going offline cause the server limit

bleak nacelle
bleak nacelle
#

what can't you save?

zinc ore
# simple dagger Why

Because there's a lot of bots waiting and you are not the only person in the list.

bleak nacelle
#

known issue, read pins

#

if its because you have more than 6 tags, then just remove some until you have 6 or less

warm crypt
#

All bots are reviewed in the order they are submitted, no exceptions

cosmic void
#

hi wanna ask the live bot only support twitch?

warm crypt
#

At least I think

autumn ferry
#

What do you put for the prefix if your bot only responds to slash commands

autumn ferry
#

A /?

#

Ok

warm crypt
#

If this is about a particular bot then I'd suggest looking for that bot's support server - we only provide support for top.gg here @cosmic void

cosmic void
#

oops chat wrong server sorry

vague quest
#

%help

bleak nacelle
#

ok

#

you didnt need to mention that, but cool

outer beacon
#

is this where i could ask for help? i have problem with voting

bleak nacelle
#

yes

#

whats the issue?

outer beacon
#

ah good, so i've been trying to vote for days now but i couldn't it no matter how many times i press "vote" it won't do anything

#

i tried relogging in but still the same

bleak nacelle
#

are you trying to vote for a server or a bot?

outer beacon
#

server

bleak nacelle
#

thats a known issue, read the pinned messages in this channel

outer beacon
#

okay ty

thorny ruin
#

Y I can't get ping or dm from bot when I add my bot

bleak nacelle
#

are your dms open?

#

you wont get one if they arent open for the bots to dm you

thorny ruin
#

It's on

bleak nacelle
#

did you have them closed when you added the bot?

#

what does it say when you try to save it?

#

does it tell you anything, or does it just not save?

#

known issue, read the pins

tacit turret
#

How do I know if my server is published?

bleak nacelle
tacit turret
bleak nacelle
tacit turret
#

There I no publish button

bleak nacelle
#

of the server

tacit turret
#

I hope it not going to be counted as an ad

bleak nacelle
#

just send em it in dms if you are worried

#

*me

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click this button to read the pins

still gate
#

Bruh it's been 14 days and this problem is still not fixed. Idk how it takes this long to patch this minor bug 💀

bleak nacelle
#

which bug

still gate
#

About to say fuck it and not use top.gg

#

Servers not being up on the site

long ferry
#

you have to be patient, things don't fix itself

twin river
#

The team is working as hard as they can. they are human too believe it or not

indigo nebula
#

Trying to apply for auctions program, keep asking for me to be in this discord?

bleak nacelle
#

we know

#

you said that

still gate
#

I understand y'all are human and all, but this is a minor bug. It shouldn't take 14 days and still not be patched. Idk, it's not my room to talk tho.

twin river
#

What bug are you referring to?

still gate
#

I'm referring to servers not appearing on the site.

long ferry
#

If you have no programming experience, you have no idea what fixing "a minor bug" is about. We simply ask you to be patient while the team is working on fixing the issue, alongside other site issues which require more attention.

twin river
#

^^ I wouldn't consider that a "minor bug". If it hasn't been fixed yet, it's because they haven't been able to. It's not like they choose to not fix them

zinc ore
#

If you think indexing a complex database for a search engine on a multi-server platform is a minor bug, you don't know enough about programming to form an opinion, I'm sorry.

still gate
#

I talked with my buddy that is a programmer in my server that has 5+ years of experience in HTML, SQL, Python, and Java. He was telling me that it shouldn't take this long and that it is a minor bug, but like I said before I shouldn't be the one to talk. I'm just going off what he said and other sites like Disboard and how fast they clean up things like this.

zinc ore
#

This isn't a php site with a single mysql database running on a potato. Their setup is more complex than what you seem to think - by several orders of magnitude.

#

Then your buddy doesn't know what he's talking about either.

indigo nebula
still gate
zinc ore
#

It's not affecting the vast majority of the users, so no, it's not a major issue. It's an indexing problem (probably, from what I understand) which actually only affects a small number of people. You think it's big because it affects you, personally, and it's your entire world right now, but that's a self-centered opinion that does not reflect the broader picture.

grand ravine
#

this is getting offtopic tbh

zinc ore
#

It's still pretty related to top.gg support, to be honest.

still gate
zinc ore
#

I have seen no indication that this affects all new servers. All indications is that these issues affect some servers and bots. Not all. So, again, your perspective is skewed and unfortunately very incorrect.

grand ravine
#

evie, just let it be, you won't get anywhere discussing with an "user"

still gate
still gate
zinc ore
#

I'm a user too, Kuu. I understand the frustration, it's a very valid emotion. I'm trying to put things into context so they can understand at least on an intellectual level. There's nothing I can do about the emotional part of this equation.

grand ravine
#

I know you're an user, but you should never rant about some bug taking too long to be fixed

#

dev'ing is hell, webdev'ing is even worse

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let them take their time

gloomy shell
#

Alright I'm aware this is about top.gg but I'm going to ask that the conversation end here as theres nothing that will come of it. We all just have to be patient and wait for the bug to be fixed. Thank you

torpid token
#

Help, do not put the subsections "A" "B"

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

zealous sleet
#

Any way i can pay to get my bot reviewed now

twin river
#

No, there is not

#

You will have to wait, just like everyone else

raw thistle
#

g

zealous sleet
#

G

still gate
twin river
#

This conversation is over, you were told to stop

still gate
#

I'm just bringing up an issue, man, but if you don't want to hear constructive criticism that shows valid flaws then that's fine. I'll stop.

sturdy swan
#

Hello

twin river
#

Hello, how can we help you?

sturdy swan
#

No

twin river
#

No? Okay

#

Move to #general unless you have a question

sturdy swan
#

1 minute

#

@twin river

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I only have one question

twin river
#

Go ahead

sturdy swan
#

I want to approve my bot, when there is a 70 server from top.gg in one step of verification, the message will come and request an ID in a verification step, I do not want to give my ID.

twin river
#

About 2 weeks

sturdy swan
#

OK, how can I get to that server?

twin river
sturdy swan
#

What

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Ha

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Ok ok

twin river
#

You have been waiting for 6 days

sturdy swan
#

idk what does this one do

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hmm how can i get the money wtfman

twin river
#

It can only be used for auctions

sturdy swan
#

ohhh

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thank you

sullen zealot
#

Bug for team was resolved?

limpid fractal
#

read pins

restive rock
#

Can I get nitro

twin river
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No

sturdy kestrel
#

guys i need help

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whats this

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ahh

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its not its the right discord server

sturdy kestrel
#

oo

nova wagon
#

this appears instead of my bots avatar

long ferry
#

press refresh data on your bot page

twin river
#

This is Top.gg support, not MEE6

untold musk
#

imagine calling someone a smart ass and still being wrong

sick haven
#

not for mee6

coarse elk
#

where are the edit/approve logs in the server

sick haven
#

you smart ass

twin river
#

Again, this is Top.gg, not Discord

untold musk
#

takes one to know one haHAA

sick haven
#

lmfao

livid glacier
#

wh

long ferry
#

i smell political discussion

#

please change topic thanks

sick haven
#

this guy is one smart smart ass

untold musk
#

more like trolling

livid glacier
#

@low sparrow this is not a discord support server

coarse elk
zealous sleet
#

Dum fuk

sick haven
#

loooooooool

wild stoneBOT
#

@coarse elk

The #logs (#logs) channel was hidden from the public and is only available to Staff indefinitely. If you wish to know when your bot was submitted or last edited, feel free to ask a Reviewer or Moderator to get that for you.

zealous sleet
sullen zealot
#

Hello, I have a bot that goes through a team but the problem is that I want to delete the bot from the team, seeing that it is not possible I want to delete it but I can not, Is there a solution or I would still be stuck in the team?

#

It's possible to an admin delete my bot for resubmit ?

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or other

long ferry
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the migration warning states that you cannot remove it from your team after migrating it

sullen zealot
#

and delete ?

long ferry
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you can't at the moment

sullen zealot
#

hum

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there are an specific url for delete an bot ?

#

because edit for edit the bot, analystic for analystic etc...

brisk dagger
#

how do you get the server count next to your name like the left one?

long ferry
#

-servercount

wild stoneBOT
sullen zealot
#

there are new design ?

hushed coral
#

there is any way to change the language of the bot?

long ferry
wild stoneBOT
#

@hushed coral

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

sullen zealot
#

but I was told that it was not yet deployed

wispy island
#

hi guys i need ur guys help seting up rules on my server can help me

twin river
#

This is for Top.gg support questions

wispy island
#

yeah i know i need help seting up where can i do that

twin river
#

I'm not sure, but not here. We don't provide support for other servers

wispy island
#

okay thanks

sturdy swan
#

dose the other maker of the bot need to be in here?

gloomy shell
#

no

sturdy swan
#

Hello, my bot is 1 week since I applied, my second application is more than 1 week.

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

lucid quiver
#

How do I see poll stats for simple poll

sturdy swan
#

@long ferry is it possible to get my discord bot Apple Bot transferred over? ID: 629563525722931200

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the owner account got tns disabled

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I've asked this mutiple times with no replies atm

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I can show proof through the team or making the bot DM you a message

long ferry
#

yup feel free to dm me

white bay
#

Hello! DSL bot is not giving voted for server role. It has all perms & is above all the roles too. Is there something else I might be missing?

long ferry
white bay
#

Oh ok thanks!

sterile cipher
#

sa

#

türkish

#

ı am türkishh

long ferry
#

ID?

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yup thanks

#

aight thanks

grave ridge
#

How long does it usually take for a bot to get accepted?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

indigo nebula
#

Trying to apply for auctions program, keep asking for me to be in this discord?

long ferry
#

known issue

past meteor
#

Hi there, some young kids who are slandering and abusing me by editing screenshots and attempting to destroy the reputations of the staff teams I work on have targeted my bot to make more edited screenshots and gave it a couple low ratings. I've worked hard to keep my work separate from my moderation actions, as I've led some high risk, high toxicity communities. I already reported their reviews, but at surface level the mod team here may think they're fine. What can I do?

#

I have proof of their slander and their curation of the racial and crude edited screenshots if needed

late harness
#

@past meteor Sounds like you might wanna make a report to Discord T&S if you have proof

past meteor
#

The harassment I can tolerate with my teams, but they're targeting my work now, slandering my bot on the top.gg platform, which is why I bring it up here

unique fern
#

How long are bots certified?

late harness
#

Ah yea that's understandable

#

Sorry you have to deal with that now

past meteor
#

It's okay, I'm sure someone here will be able to help

late harness
#

(Lmk when you get a response so I can post my question btw if you can - gl)

unique fern
#

-upto

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-_-

zinc ore
#

Just read what the bot says.

zinc ore
past meteor
#

Sure, I'm not familiar with the support process here, I was anticipating a DM from one ^^

zinc ore
#

Safe, Woo, or Aurel are online right now, I'm sure they can take down the information for you, and their DMs are always open ^_^

kind folio
#

Does a bot that would interact with a game (like twitchPlaysPokemon) would be against any bot / Discord rules?

#

ping me

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for that question ^^

zinc ore
sturdy frigate
#

I've submitted the bot couple of days ago and received no notification regarding bot has been added from luca or any other bot. Thus i delete it and resubmitted a new application, still recived no DM's.... is there any issue?

untold musk
#

You restarted your timer by doing so

torpid badge
#

LOL

untold musk
#

There are thousands of bots in the queue

torpid badge
#

Lets make a bot reviews other bots and put it in queue big brain

gloomy shell
#

Its 2 weeks or more fyi @torpid badge @untold musk

torpid badge
#

Ping

untold musk
#

That still equals 1 week or more smart

torpid badge
#

Big brain

broken shale
#

I've added my bot to top.gg is there anything else I need to do? Also, how do I get a voting link to vote for the bot? Do I get that after my bot is approved?

lone oxide
#

Yup

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I think so

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-upto

zinc oracle
#

upto just says read pins 👀

broken shale
#

Just wait?

sudden sable
#

Yah

lone oxide
#

Just wait

broken shale
#

and the voting link comes after its approved, correct?

zinc oracle
#

you cant use it, but just add /vote to the end of your bots top.gg url and that will be it.

broken shale
zinc oracle
#

yeah, it should work fine after approval

broken shale
#

alrighty, thanks for the help

#

sad days that you can't get the developer badge anymore

lament nest
#

if my bot gets a new name will top.gg automatically update the name and pfp

sturdy swan
#

Hola xd

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. __.

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xDDD

lament nest
#

@zinc oracle

sturdy swan
#

Someone speaks Spanish?

#

xd

zinc oracle
lament nest
#

where on the bots page?

sturdy swan
#

It seems that no

#

xd

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Eeehhh bye xd

zinc oracle
#

do you need support or?

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this is a support channel.

lament nest
#

i found it @zinc oracle Thanks for the help

zinc oracle
#

oh ok

lament nest
#

Thanks

broken shale
zinc oracle
#

creator controls, right side

static willow
#

what is the simplest pole bot to use i don't want it to ping everyone

zinc oracle
lament nest
#

@broken shale

broken shale
zinc oracle
#

it can take time for cache to update

broken shale
#

Alrighty

#

Thanks once again

broken shale
rigid cedar
#

HI

broken shale
#

omg are there any approved bots in #mod-logs freaking_eyes I'm scared now

long ferry
sturdy swan
broken shale
#

phew lmao

vale tinsel
#

CAN anyone say me code of embed
lang:python

sturdy swan
#

@sturdy swan please accept my friend request, I need to dispute a claim for my bot

long ferry
#

their dms are enabled

#

check your privacy settings

sturdy frigate
uncut cloak
#

Hey I got watcher approval what's next

sturdy swan
vale tinsel
#

will someone hleplep me

uncut cloak
sturdy swan
#

D.A.T.A

lucid elk
#

@long ferry Hey aurel why doesn't the queue percentage show up anymore?

tepid fox
#

hii

#

i have a problem with the kdbot on my server

gloomy shell
#

-wrongserver @tepid fox

wild stoneBOT
#

@tepid fox

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

gloomy shell
#

@lucid elk it was removed until the site update

tepid fox
#

thank u

lucid elk
#

@gloomy shell and why was it removed?

gloomy shell
#

Because of the updates

#

It was going to be incorrect so instead of letting it be incorrect they just removed it

lucid elk
#

We at least had an idea of progress in the process

gloomy shell
#

It takes around 2 weeks, that can give you an idea.

lucid elk
#

@gloomy shell how many bot yall receive weekly?

#

btw

gloomy shell
#

It has stats for the past week

rapid scroll
#

Why the bot is not adding role after voting server ? @gloomy shell

fluid rapids
lethal dew
#

I have a doubt in auctions , is there a seperate support server for auctions?

gloomy shell
#

No, you get a role once approved

#

And access to some channels for it

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@rapid scroll because it's a bug

rapid scroll
gloomy shell
#

I'm not talking to you there

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I'm talking to mr master

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I was talking to you in the message I pinged you in.

rapid scroll
gloomy shell
#

And the message before I pinged you I was talking to someone else?

lethal dew
rapid scroll
gloomy shell
#

You cant

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Its a bug on the website

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You have to wait for it to be fixed

rapid scroll
vale tinsel
#

how can i get help on python

gloomy shell
lethal dew
#

How do i claim my voting credits?

solar turret
#

Stop signing me out

lucid elk
lethal dew
gloomy shell
#

-credits @lethal dew @lucid elk

wild stoneBOT
#

@lethal dew @lucid elk

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

fluid rapids
#

One message removed from a suspended account.

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One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

sturdy swan
#

cringe

thorn swan
#

where i can report user

late harness
#

Not sure what I can do here to make the bot make an invite, it has the perm it needs and more

honest lynx
long ferry
#

make sure it has create-invite permissions

late harness
#

It's been in the server and has create invite and administrator in case

long ferry
#

then try creating a self-generated one and use it instead

late harness
#

I'm trying to avoid that as I don't want my name to show up in our invite logs so we can track it but if I have to ig

dawn oriole
#

Why my bot's avatar is not showing up on the site
also the widget is not working?

long ferry
#

press refresh data

#

and what are you referring to exactly with widget

quaint bobcat
#

how does one become a bot reviewer

long ferry
dawn oriole
dawn oriole
broken shale
#

hey can someone help me please

long ferry
#

just ask

broken shale
#

okay

#

well, I have my bot named as Velocity Auto mod

Yet when I invite to my server or any test servers it keeps it's old name VelocityTF auto manager

And on Top.gg name won't update either

long ferry
#

press refresh data on your bot page

broken shale
#

I did that like 8 times

long ferry
#

then you didn't rename it properly

#

check your discord developer portal

broken shale
#

I'm looking at it rn

#

the name is Velocity Auto Mod

long ferry
#

you renamed the application, not the bot itself

broken shale
#

Ooh how to rename bot

#

nvm got it

long ferry
#

go to the bot section

broken shale
#

Thank you so muchhhh

#

everyone on this discord is so nice

vapid cliff
#

Hello

deft silo
#

Hello

sturdy swan
#

how can i verify my bot now

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

vapid cliff
#

Can anyone help me create an thread to run lavalink while my bot is hosted

long ferry
fluid atlas
#

is the website broken?

sturdy swan
#

how can i get ut

long ferry
sturdy swan
#

it

long ferry
#

the site itself works

long ferry
wild stoneBOT
#

@sturdy swan

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

fluid atlas
#

i am editing then css and refreshing on other tab and its like not updating to the currecnt css i have. its changing to old changes i did

sturdy swan
#

when was come verify date

#

again

wild stoneBOT
#

@fluid atlas

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

deft silo
long ferry
deft silo
#

By themselves

fluid atlas
#

ohk ty

sturdy swan
fluid atlas
#

so when will this get fixed?

#

any ETA?

long ferry
#

there's no eta unfortunately

fluid atlas
#

okay ty for the info

deft silo
fluid atlas
deft silo
#

?

fluid atlas
#

??

long ferry
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

lunar crest
#

Hi

#

I just meed some help

long ferry
#

just ask

lunar crest
long ferry
#

not possible

lunar crest
#

I wanna know hot to get that

long ferry
#

that was a part of certiication

#

certification cannot be received anymore

lunar crest
#

So like even other bots have that

#

Like dank memer has memes

long ferry
#

certified ones have it, the ones that were certified before

#

you cannot get certified anymore

lunar crest
#

Ohk

#

So that means i cannot make something like that

#

..?

long ferry
#

correct

lunar crest
#

😞

#

Ok thanks anyways

wind quest
#

How people can delete their reviews of a server?

long ferry
#

you can't

#

they can delete it themselves, but afaik there's currently an issue with that

#

but you as the server owner cannot delete it

wind quest
#

Alright

#

But why me, as a server owner, can see the delete button, under every review

long ferry
#

yeah known issue

kind pasture
#

Can my bot posibly accepted even it just pretty small pvp

#

But not that small

long ferry
#

yes

kind pasture
#

Oooh

jagged owl
#

hi guys, I want to ask a quick question regarding the discord bot - user webhook.

#

My bot works on most of my server but for one server the bot just return a message with its own tag, not the user tag with the bot tag next to the user name

deft silo
#

On the app what does it mean when the question says what would you bring to Top.gg?

wild vale
long ferry
#

correct

wild vale
#

thats sad

wild vale
#

they should change this then

jagged owl
#

Okay thank you

deft silo
#

So no one gonna help me ._.

#

I see 🤣

long ferry
deft silo
#

Bot reviewer just reviews bots right?

#

There isn't much into it

deft silo
#

just got I g n o r e d

umbral kayak
#

y do u have my pfp Aurel?

long ferry
#

ayo wtf

limpid jackal
#

How do i add imgur gifs on my discord embed?
I do .setImage('imgur.com/gallery/****') but it doesn't work

honest lynx
#

Sorry about that

limpid jackal
#

Ok

sturdy swan
#

Hello

#

I sent my request 1weaks ago

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

fervent bronze
#

my vote role not working

sturdy swan
#

🔢

fervent bronze
#

?

long ferry
#

known issue

wild vale
#

why does top.gg keep logging me out every day? is it because of the cookies?

fervent bronze
long ferry
broken shale
#

So how will you know if your bot is approved?

fervent bronze
#

ok ty

thorny vapor
#

bro can you please tell me how long does it take after submitting bot review

i mean according to queue how long this thing take average time

wild stoneBOT
#

@thorny vapor

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

broken shale
#

Does anyone know how you know if your bot gets approved? Like does someone contact or you just see it on top.gg as approved

wild vale
#

the bot dms you

broken shale
#

Nice

#

Thank ya

thorny vapor
#

i have one more question can we see now our queue or this thing is disabled if this thing is enabled then how to see that

thorny vapor
#

ok thanks

sturdy swan
#

when will the voter role problem be fixed?

lost cargo
#

What about Voter role ??

lucid elk
#

This is real bad service my guy

sturdy swan
lucid elk
#

?

sturdy swan
#

if you dont like top.gg you can just leave

#

¯\_(ツ)_/¯

long ferry
#

some site issues require more attention than others.

lucid elk
#

@long ferry my guy, i have another question

#

in #commands my bot's info shows Total upvotes- 1
since my bot isn't approved yet, how does this One vote exist?

long ferry
#

maybe you had your bot on our site before

quaint bobcat
#

This man is kinda annoying

fleet mesa
#

I have submitted a bot but I have not got the ping in mod logs🙁

twin river
#

The logs channel is disabled right now

#

Your bot is in the queue, don't worry

sturdy swan
#

1

sour pilot
#

hi my bot is current in review then can you tell the status of my bot

twin river
#

You can't see your position in queue, no

#

You'll have to go off of the fact that reviews usually take around 2 weeks to happen currently

sour pilot
#

oh i posted today only

sour pilot
twin river
#

If you're super lucky yes, but very unlikely

sour pilot
#

oh

twin river
#

You can see pins for more info on approval time

sour pilot
#

ok thx for your quick response

worn bone
#

Who mentiond me?

sour pilot
#

idk

#

wait

cyan palm
#

@tropic lynx stop ghostpinging please

sour pilot
#

someone is pinging and deleting message

tropic lynx
#

it's my friend

#

but sorry

sour pilot
#

ok

twin river
#

Move to #general in that case, this is for Support questions

worn bone
#

Stop Pieter

tropic lynx
#

I'm in call with him

twin river
#

That doesn't mean you can do whatever you want

velvet peak
#

I've been looking through #mod-logs for decline reasons of bots, is there a master list of reasons that a bot may be declined? I want to make sure mine is sparkling clean

twin river
velvet peak
#

Ah, thank you!

high lynx
#

Is there an authoritative intake?

long ferry
#

You mean Moderation?

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

is topgg aware there having been voting issues for the past week now

long ferry
#

Yes

sturdy swan
#

ok👍

#

is it affecting all servers? sometimes others get a free pass i noticed

deft silo
#

How to speed up time?

wise elbow
#

time machine

sturdy swan
#

Hello, where can i report a person who is in the serv ?

deft silo
#

@ mods

sturdy swan
#

Ok

kind fiber
#

hello together How to use the translator bot "Smoogle Translate"

twin river
kind fiber
#

Here I was linked from the bot

twin river
#

You probably clicked the wrong button, look at the image

wintry dock
sour pilot
#

oh ok

twin river
#

Approval time changes all the time

sour pilot
#

ok

wintry dock
#

yeah

twin river
#

it all depends on how many bots are in the queue, and how active the reviewers are

kind fiber
#

So far I did not come,
How do I activate the bot to get the right support

twin river
kind fiber
twin river
#

No need to post the link to it

fluid atlas
#

can i use the word nsfw in bots description?

twin river
fluid atlas
twin river
#

That's not allowed, no

fluid atlas
#

ok

twin river
#

You can't advertise any nsfw features on your page

swift orbit
#

can you tell me how long I would need to wait till get my bot verified?

twin river
#

About 2 weeks right now

swift orbit
#

and can you tell me how much would a 7 day promotion cost?

#

as I can't find the option on your website

twin river
#

promotion?

swift orbit
#

yeah

twin river
#

There is no way to skip the queue

swift orbit
#

get the golden shiny thing

#

no, after it gets verified

cyan flint
#

if this is auctions related you should try #auctions-general , in order to get access you need to apply

swift orbit
#

and by shiny thing I mean this

sturdy swan
restive rock
#

Hi

#

Did u check out my bot

twin river
#

If we did you would have been pinged in #mod-logs and got a DM from @hidden root

restive rock
#

Aw man

sturdy swan
#

nobody replied to me

twin river
#

You only added your bot yesterday, queue time is around two weeks

wild quail
#

How do I review a server

sturdy swan
twin river
sturdy swan
#

Okk

#

Ohh

#

Okk

wild quail
#

@twin river how do I review a server

twin river
wild quail
#

Can't find it

#

can you send a screenshot?

twin river
#

I can't seem to access the website right now, give me a second

wild quail
#

k

heady sun
#

I added my bot a week ago. So Is it my queue time increased to 2 weeks because of yesturdays updates

cyan flint
#

queue time varies depending on the amount of bots being reviewed + ones being added to the website

#

could slightly be related to it, but most likely not

heady sun
#

ah okay

#

I added it on 08.04

twin river
#

Your position in queue should not have changed, so just be patient and hope for the best :)

gusty tree
#

how to add another owner to a bot??

earnest wren
#

sa

lone oxide
#

Check and read the bot applying page

wild quail
earnest wren
#

don katılı

wild quail
twin river
#

I still can't access the site, sorry

wild quail
#

k

#

Over here somewhere?

charred dust
#

selamunaleykum

wild quail
#

as

charred dust
#

türk varmış

wild quail
#

he

long ferry
wild quail
#

I don't own the server tho

#

lemme tell the server admin

long ferry
#

You have edit perms on it, you either have manage_server on that server or are inside that team

wild quail
#

ohk

sturdy swan
#

@light scroll
I don't know why you decline my bot.
Can you please send a screenshot of no replied message.

I get response of every command!

long ferry
#

feel free to DM them

fathom ermine
#

hello i made a bot but where is the command given from?

twin river
#

The command?

fathom ermine
#

ok

quaint bloom
#

how to get

#

HOW TO GET

#

this

#

?

twin river
#

You need to post the servercount yourself with the API

quaint bloom
#

pls help me to

twin river
#

Any further questions about it should be asked in #topgg-api

quaint bloom
#

ok

#

see

twin river
quaint bloom
#

oh wait

#

what is this

#

i need to add it in bot code ?

twin river
quaint bloom
#

lmao

sturdy swan
#

how are the comands

long ferry
#

of what

limpid fractal
#

commands are doing well thank you for asking

quaint bloom
#

ok got it

#

@twin river

#

tysm

fiery flume
#

Can verified bot dev's still use js for their bio?

gloomy shell
#

only certified bot devs can

#

and you cannot obtain certified if you dont already have it

fiery flume
#

Aight, what protects the visitor against XSS tho?

gloomy shell
#

the website has checks in place for that

fiery flume
#

Aight

fathom ermine
#

nick

#

why

#

mentionable nickname

willow trout
#

Can I delete my bot on top.gg and again put it on the website?

gloomy shell
gloomy shell
#

why do you want to delete it

willow trout
gloomy shell
#

yeah no thats called abuse

#

and youll be banned for it

sturdy swan
#

Is role assignment upon voting still broken?

gloomy shell
#

yes

paper patrol
#

Can a mod ban him pls?

#

Here's his ID 687382358730473528

gloomy shell
paper patrol
#

no no thank you 🙂

frigid orbit
#

Can i setup a discord bot to listen to server votes?

gloomy shell
#

yes

#

you use a webhook

frigid orbit
#

can u send me the docs pls

elfin sphinx
#

how much time will it take to review my bot i have add it yesterday

gloomy shell
#

-upto @elfin sphinx

wild stoneBOT
#

@elfin sphinx

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

gloomy shell
#

no

#

its 2 weeks or more

frigid orbit
#

npm i dblapi.js

#

right > ^

willow trout
#

That's my experience :)

gloomy shell
#

that wont help you with server votes

#

and your experience is not the same as what it is now

#

thats why we tell people to look at the pins

willow trout
#

-_-

elfin sphinx
gloomy shell
elfin sphinx
willow trout
#

What if my dms are off

elfin sphinx
gloomy shell
#

you'll get a ping in #mod-logs on denied and if your dms are off you wont get notification its accepted

#

-support @fading lichen

wild stoneBOT
#

@fading lichen

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

fading lichen
#

Huh

fading lichen
elfin sphinx
gloomy shell
#

open your dms

#

or chat in the server and your name will be green

elfin sphinx
gloomy shell
#

then you'll get a dm

#

like i said

elfin sphinx
#

means that all the 6,317 Bot Developer has there bot verified

reef pulsar
#

how long does it usually take after applying for auction access to get a response

gloomy shell
#

a few weeks normally

frigid orbit
gloomy shell
#

no

#

servers use webhooks

elfin sphinx
gloomy shell
#

-auctions

wild stoneBOT
frigid orbit
#

what is Top.gg webhook password ?

broken owl
#

I had my Boots 2 3 days not approved

elfin sphinx
#

can we use bot ghost in your bot and then upload it to top.gg??

twin river
twin river
frigid orbit
twin river
broken owl
#

thanks

twin river
frigid orbit
#

but i have no idea where to start from

elfin sphinx
bitter scarab
#

Hello

#

How i can contact With Decliner of my bot

#

Oh

#

Sorry İ found

sour pilot
#

well will i get ping once my bot is approved or declined?

gloomy shell
#

you will get dm'd on approve or decline, but only pinged in #mod-logs if declined

sour pilot
#

oh ok

silver wigeon
#

-support

#

How can I know if my bot approved or declined

zinc ore
#

you will receive a DM from @hidden root . If it's declined you'll also get a ping in #mod-logs

silver wigeon
#

Ok thx

weary harness
#

hi, zira stopped working :(

zinc ore
#

Wrong server, this is top.gg support not zira support.

kind folio
#

It takes 75 servers for my bot to be reviewed by discord, right?

gloomy shell
#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

turbid rapids
#

do we know when we will be able to see past 20 reviews for servers?

twin river
#

There's no ETA on anything connected to the site really, we'll just need to be patient

cyan thistle
#

hi can someone pls help me setup fact of the day bot plss?

twin river
turbid rapids
twin river
feral frost
#

will my bot be rejected if i have a feature in which someone can potentially choose to have the bot send nsfw and the bot won't check if the channel is sfw

#

for example my bot can send memes from reddit

#

and you can change the selcted subreddit for your server

keen nimbus
#

asdd

zinc ore
#

Always make sure to use Safe Search on all APIs that you access. Reddit, youtube, they all have filter settings so you don't get NSFW data.

feral frost
#

so if someone changes it to nsfw then there could be nsfw in sfw channels of that server

turbid rapids
elfin sphinx
#

is there anyway that your bot can get hacked??

twin river
twin river
elfin sphinx
twin river
elfin sphinx
zinc ore
#

It only has one command which is -ping, it doesn't do anything beyond that in terms of commands.

#

DSL just "watches" your guilds for updates, and also can give the vote role, but it's all automatic.

elfin sphinx
#

then why we have to add it in your server to add the bot in top.gg

zinc ore
#

By being on your guild, it can see people joining and leaving, so it knows the count. It can also give a role to anyone that votes because it has access to both top.gg data and your guild, so it joins the two together.

elfin sphinx
#

how to setup vote role

zinc ore
#

The vote role is setup in your server edit page

elfin sphinx
zinc ore
#

Approval/Rejections are handled by @hidden root now

elfin sphinx
zinc ore
#

@wild stone @hidden root and @small lantern are top.gg bots

elfin sphinx
sturdy swan
#

you cant add luca and watcher

zinc ore
#

No, watcher and luca have no use for you

sturdy swan
#

my bot's pfp has disappeared on website.

zinc ore
#

Yes, you'll get a DM from @hidden root once your bot is reviewed. The current queue wait time is 2 weeks or more.

zinc ore
paper patrol
gloomy shell
#

we require 2 or more reports to take action on users

paper patrol
elfin sphinx
#

why do we need to again and again loging in top.gg i have saved the password but then also i have to loging again and again

sturdy swan
#

What do I have to do so that they can vote for my bot?

zinc ore
#

Wait until the bot is approved, first. No one can see your bot page before it's approved by a bot reviewer.

sturdy swan
#

And how do I get that person to see it?

zinc ore
#

You can send them a link to your bot page, once it's public.

zinc tiger
#

Hey so I'm locked out of my account that owns my bot that's on top.gg, I remade the bot, so its running the same source code on a different bot. Is it possible for me to get the old bot removed without logging into the account? I can show proof of ownership if I have to.

sturdy swan
zinc ore
#

I mean the page on top.gg, something like https://top.gg/bot/yourbotid . This is where people will be able to vote on it.

sturdy swan
#

Don't see the page

#

How I do to verify me bot

#

to appear on the page

twin river
#

When you've added your bot you'll need to wait around 2 weeks for it to be reviewed

sturdy swan
#

added to where

#

?

zinc ore
lethal sparrow
#

Hello I submitted my bot before 14 April, I submitted on 10 April

#

Does that mean my bot will get verified in 1 week?

#

Or do I have to wait 2 weeks?

twin river
#

Your queue position should not have changed, but there's no way for us to tell exactly when your bot will be reviewed

lethal sparrow
#

Oh :(

#

Thanks but the time I submitted my bot the review time was 1 week or more

#

So that's why I asked

twin river
#

Just be patient, it will be reviewed eventually

gaunt pine
#

samee

queen shoal
#

how many Command needed to get bot verified

cold palm
#

How do i make top.gg show how many servers my bot is in?

limpid fractal
limpid fractal
queen shoal
lethal sparrow
hard locust
#

why cant the bot make a new voice channel?

limpid fractal
#

@gloomy shell -wrongserver ?

gloomy shell
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

clever acorn
#

Can anybody tell me how can I change my bot's pfp in top.gg?

gloomy shell
#

Click refresh data on your page

lethal sparrow
#

and then click on refresh data

clever acorn
gloomy shell
#

Yw

queen shoal
limpid fractal
#

in top.gg yes, and discord I believe so as well

lethal sparrow
#

yeah ig

#

discord needs your id card and what your bot does so I think 1 command will be okay

grand ravine
#

although forget about GUILD_PRESENCES and GUILD_MEMBERS intents

potent wharf
#

How i trace my bot approval request?

lethal sparrow
#

You can't

#

That feature is disabled

potent wharf
#

i submit that almost 8 days but i can't see progress or anything

zinc oracle
#

you dont get told progress.
current wait time is 2+ weeks, or 14+ days

feral frost
#

Wait so the easiest way to get ur bot verified is to have one command?

#

That works

zinc oracle
#

sure, one function is all you really need.
still no real point if the only goal is to get verified.

old monolith
#

cat music on #memes- and media

zinc oracle
wild stoneBOT
#

@old monolith

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

feral frost
#

If u disabled all the other commands

old monolith
#

aoh ops

zinc oracle
#

pretty sure that wouldnt be allowed 👀

feral frost
#

Oh lol

unkempt shard
#

How to make our bot Become famous?

#

I just got 15 votes from two days

feral frost
#

Wow

unkempt shard
#

?

zinc oracle
# feral frost Oh lol

we want to verify your commands.
we want to make sure your bot follows our rules.
if you delete commands to get on the list, your potentially going to have rules broken in your bot and youll just get reported. 👀

halcyon linden
#

my bot was approved but when i search no bot found

heady sun
halcyon linden
#

?

unkempt shard
#

@halcyon linden Caps S

heady sun
#

that was the case with AniGame also KEKW

unkempt shard
#

Super Singer

halcyon linden
#

ok

wild stoneBOT
#

@halcyon linden

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

slender sparrow
halcyon linden
slender sparrow
#

can a moderator see pls?

heady sun
neat barn
grand ravine
slender sparrow
#

yy

grand ravine
#

no that's a lie

heady sun
#

there is a answer to your question in the pins

heady sun
heady sun
grand ravine
#

pretty sure none of the 2 apply to his friend's case

#

both would still take the average queue time

heady sun
#

what every we can't complain because of heading

heady sun
blazing hemlock
#

Uh - ** Bruh My Buo Has Been There For 5 Days I'm Waiting For Approval Whyyyy Whyyyy Whyyyy**

cyan flint
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

willow trout
#

My bot just joined the top.gg verification server and also left 10mins before. But, I can't see any logs or dms.

#

Sed

twin river
#

It's most likely been put on hold for whatever reason then, just be patient

willow trout
#

Sed

sturdy swan
#

How can I get API key on top.gg?

#

@twin river

twin river
#

It's in your bot's edit page under webhooks

blazing hemlock
#

wdym?

heady sun
#

I am waiting for a week

#

so

twin river
#

Their question has been answered, no need to add unnecessary comments

heady sun
#

KEKW guess you will be 2 to 3 days after me

twin river
sturdy swan
#

k ty

tame ledge
#

I can't seem to request access to the auctions program because i'm not in this server...
but i've been in this server for the last three years

lunar tinsel
#

may I know what is the date the bot that last got rejected was added to the queue?

zinc oracle
zinc oracle
paper patrol
#

this guy doesn't stop begging for nitro

tame ledge
paper patrol
#

he's on this server, I want to get him banned

blazing cipher
#

hello my bot has been unapproved for 2 to 3 weeks and I don't know how many approvals it has

gloomy shell
#

as i told you earlier @paper patrol we require two or more reports, if its just you he's begging, then block them

gloomy shell
blazing cipher
#

Ok bro

sullen jacinth
#

-utpto

#

-upto

blazing cipher
#

Thanks

sullen jacinth
#

-upto

gloomy shell
#

it only works for mods

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

tame ledge
zinc oracle
#

Your request might just not have been viewed yet?

tame ledge
#

I've never applied prior to this

zinc oracle
white bobcat
#

I have a problem when someone votes the bot doesn't give the specified reward role

tender epoch
#

I made a webhook, copy pasted the link here, still don't know what the auth code does and uhh help?

open maple
#

hi im not able to edit my server on DSL can someone help me?

zinc oracle
#

-pins @open maple @white bobcat

wild stoneBOT
#

@open maple @white bobcat

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

white bobcat
#

Ok, thx

swift orbit
#

when was the last time when a bot was accepted

grand ravine
#

today

swift orbit
#

as I can see almost every bot is getting declied

twin river
#

And the normal logs channel has been disabled temporarily

swift orbit
#

disregard

#

just searched it

#

yes I know, sorry

#

and as I'm writing an simple poll bot, is it okay if it just has like 5 commands?

#

don't wanna make it like a giant everything in one bot, just a small one with polls

twin river
#

The number of commands doesn't matter, as long as they work :)

#

and follows the rules of course

old forum
#

bu açıklamayı nasıl yapabilirim kendi botuma

swift orbit
#

and if there is a command that has COOMING SOON in it's field , is it considered as not working or?

twin river
#

It's fine if you specify that the command isn't currently working

#

as long as that command isn't the main feature of the bot, or the majority of commands are disabled

swift orbit
#

it's an discord invite command

#

so the bots sends an invite to you

twin river
#

Yep, as long as that's not your bot's main feature it's fine if you leave it as coming soon

swift orbit
#

okay, last one. If I have ticked (in the 2auth link) some features that will be used in the future(not administrator), is it ok?

twin river
#

We will invite the bot without any permissions either way

#

but if your bot requires a specific permission to work, we'll give it that one temporarily

#

as long as the permission is actually necessary

swift orbit
#

and if I put a redirect from my domain to the invite to make it shorter, is it ok?

twin river
#

As long as it leads to the correct application, yes

swift orbit
#

can I change the code meanwhile waiting for verification?

twin river
#

Yep

rare plover
#

so the bot needs to be approved before it can be listed?

tardy nimbus
#

Does top.gg allow bots with a few nsfw commands?

twin river
tardy nimbus
twin river
mint schooner
twin river
#

Oh right, yeah

rare plover
#

sucks

twin river
#

Forgot about that

twin river