#support

1 messages · Page 386 of 1

uncut rose
#

not really

long ferry
#

what then

dusty ravine
#

можно ли вернуть персонажа при случайном удалении?

long ferry
#

general messages?

uncut rose
#

the thing is

#

I want to log an object created internally

#

but that object ( i use python )'s __repr__ method contains some member information

#

is that ok?

long ferry
#

meh i guess it's fine

sturdy swan
#

any perks if i boost?

uncut rose
uncut rose
#

logging an author's name is fine?

long ferry
#

yes it's fine afaik

uncut rose
#

hm

bleak nacelle
uncut rose
desert rampart
#

Is slap command with gif is againt top.gg rules

long ferry
uncut rose
#

but leik i may want to make a privacy policy

desert rampart
indigo nebula
#

I've updated my bots page, but it still shows the old page, even after clearing cache.

zinc ore
#

Known issue, take a look at the channel pins

chrome moat
#

Hi, each time my bot is online they don’t really review it? And when my bot is offline they automatically declines..

candid nimbus
#

..

zinc ore
bleak nacelle
zinc oracle
#

if your having issues keeping your bot up, it might not be ready to be publically listed.
However, we do manually invite the bot. so the timing might just be unlucky

turbid epoch
#

is it possible to get a users tag or mention instead of id when doing a test vote or no

sturdy swan
#

Ok

turbid epoch
#

what ok

sturdy swan
#

Help me pls

bleak nacelle
sturdy swan
#

someone is trying to rip me off

bleak nacelle
#

how?

sturdy swan
#

wants to rip me off

bleak nacelle
#

i know, but can you share some screenshots or something?

sturdy swan
#

Ok

zinc oracle
#

@remote star whatever that is, no more 👀

ocean rover
#

#Woo

remote star
#

ight

ocean rover
#

WOO

remote star
#

lool

stiff arrow
#

hello a question how long does it take to approve a bot on the list?

bleak nacelle
#

1-2 weeks

stiff arrow
#

ow

#

thanks

devout fog
#

I invitef the bot to my server, why didnt it appear on the list?

bleak nacelle
cerulean swan
#

I invited a bot from top.gg and it created an invite on my server with reason, in audit log, "better support features". where can i report this?

zinc oracle
#

use the report button on the site.

stiff arrow
devout fog
#

I did. But it still says this

quartz willow
#

go to your profile page like it says

devout fog
#

Did

cerulean swan
stiff arrow
#

well add my bot almost a week ago, mybot was there before but I accidentally removed it when I was editing some things in the bot's profile

#

MusicKurosaki is the name of the bot

brave heron
#

How do I transfer a bot owner to a second discord account? The transfer button does not work.

bleak nacelle
brave heron
#

ok

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

stiff arrow
brave heron
bleak nacelle
#

why not

brave heron
#

idk

gloomy shell
#

Known issue

#

Read pins

brave heron
#

ok

ashen pollen
#

Hello good afternoon, I have a question: How long does it take for topgg to claim your money? I already have 5 redemptions and I could not receive anything until now.

long ferry
#

you can only use it for auctions

#

-auctions

wild stoneBOT
ashen pollen
#

Ooh

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Thank you.

pliant scaffold
#

man

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btw modums don't like when you use this channel for jokes

proven plover
#

Can I pay to advertise my server on top.gg?

long ferry
#

-auctions

wild stoneBOT
long ferry
#

by using auctions

proven plover
#

Ight

subtle girder
#

@pliant scaffold hey

#

Bro

sterile surge
#

excuse me, does it ping you when your bot is accepted or denied?

gloomy shell
#

yes

next star
gloomy shell
#

you get a ping in #logs yes

next star
#

oh ok thanks

sturdy swan
#

is role assignment upon voting broken at the moment?

long ferry
#

nope should work

winged moat
#

how do i change my bot image (how do i get it to actually change)?

bleak nacelle
bleak nacelle
#

like, this?

long ferry
#

you mean the card background

#

press refresh data to update it

sturdy swan
long ferry
#

Server ID?

fervent swift
#

i requested to advertise my discord server like 100 times and got no response :/

long ferry
#

Maybe you could wait longer than a day? It takes up to 2-3 weeks or longer

fervent swift
#

i made the first request way long ago

long ferry
#

also you were in auctions twice already

fervent swift
#

like 6 months

late rover
#

I submitted by bot to discord last week, how long does it take

long ferry
#

you left the server

wild stoneBOT
#

@late rover

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
fervent swift
#

Thanks for your interest, Auctions is currently invite only

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:V

long ferry
#

click on open auctions

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or does it not allow you to?

late rover
fervent swift
long ferry
#

You were in auctions twice already, you always left the server, possibly causing your application to get discarded idk

#

resubmit your request and stay in the server

fervent swift
#

i did

long ferry
#

you left the server when you were accepted Thonk

#

just resubmit, stay in the server and wait

fervent swift
#

my bad then

lone anvil
#

yea, auctions access depends on a role

fervent swift
#

yeah makes sense

coral reef
#

And this is related to the channel how?

dense night
#

Is this where I report players....?

#

I'm sorry, I'm not good at this stuff

bleak nacelle
#

players of what?

dense night
#

The EDawg server.... I feel stupid

bleak nacelle
#

is the EDawg server listed on top.gg?

dense night
#

Yeah, that's where I was told to go

bleak nacelle
#

this is not the edawg server

dense night
#

Well then

bleak nacelle
dense night
#

Sorry about that

bleak nacelle
#

no problem

#

just find the right server and be on your way

dense night
#

Yeah, sorry bout that

bleak nacelle
#

no worries, it happens more often than you think

sturdy swan
#

how do I post my discord server on top.gg website?

#

?

long ferry
#

oh serve

limpid shadow
#

btw

long ferry
#

one sec

limpid shadow
#

/bot/new erroring atm

long ferry
limpid shadow
#

fixing now

long ferry
#

oh lol pain

granite orchid
#

This happens when I want to see the statistics of my bot

limpid shadow
#

yea fixing now

granite orchid
#

Oh, ok

long ferry
#

what?

#

only in the music channels

#

not user vcs

sturdy swan
#

i get a error 500 when i add a bot?

long ferry
#

known issue

limpid shadow
#

Yep fixing atm

long ferry
#

team is aware

sturdy swan
#

ok srry i didnt know

cinder peak
#

Anyone want to tell me how this bot works

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

late rover
#

How long does it take for me to find out if i got the bot verifier job?

cinder peak
#

Translator bot

long ferry
long ferry
strong steeple
#

looks like you're voting on multiple accounts at the same time

why i'm having this error while voting for mudae? i can vote normally for other bots but not mudae

long ferry
#

you already voted on mudae with other accounts and/or someone on your nedwork did

strong steeple
#

i didnt

limpid shadow
#

Are you using a VPN?

strong steeple
#

no

strong steeple
#

when i will be able to vote for mudae? i mean i can vote for other bots normally but not mudae

cinder quartz
#

will the dsl bot remove the voter role after the user can vote again? (so after 12 hours)

grand ravine
#

so no, it'll not be instantly after 12 hours

cinder quartz
#

but it will be removed right

gloomy shell
#

its 13 hours

cinder quartz
#

its okay if not instantly

gloomy shell
#

13

cinder quartz
strong steeple
#

but the thing is top.gg is telling me that i voted on another account only for mudae not other bots but i didn't....

#

that's weird

grand ravine
#

are you using a vpn?

strong steeple
#

no

grand ravine
#

did someone else in your network vote for mudae?

strong steeple
#

no

limpid shadow
#

cc @quartz willow

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could you check for them?

strong steeple
#

as far as i know no... i live alone

grand ravine
#

are you using alt accounts?

strong steeple
#

no

grand ravine
#

gotta wait xexe check it then

quartz willow
#

alright I'm taking a look

late rover
#

How can I a webhook to top.gg, so when someone votes, there is a message sent in the server?

real laurel
mint schooner
#

eminem

solar gate
#

Hi, It says i've been using multiple accounts to vote, but I only use this account to vote for all the gamer bots? So idk how this error is occuring. No one in my family uses discord to use these bots either.

long ferry
#

cc @quartz willow seems to be a problem with more users

solar gate
#

Oh ok so its not just me its happening to, alright ty

sturdy swan
#

How do i apply to be a bot reviewer

opaque hound
#

anyone got problem with vote ?
It's say oh! something went wrongwhen sending your vote.

long ferry
#

I'd suggest trying in 5-10 minutes again

opaque hound
#

Is it just happened or like hours ago ?

strong steeple
honest jacinth
#

duplicate votes ?

strong steeple
#

i voted normally

#

for other bots

honest jacinth
#

karuta for me

opaque hound
#

i try to vote zerotwo but it's say like that

strong sparrow
#

karuta for me aswell

long ferry
#

@strong steeple the team is already looking into your issue

sturdy swan
#

i'm also getting the msg that im voteing with multiple accounts

brisk sky
#

theres a voting problem right

long ferry
#

with duplicate votes yes

#

known issue, team is checking into it

brisk sky
#

so should i just wait it out

long ferry
#

yes

brisk sky
#

alright

#

ty

opaque hound
#

duplicate acc mean you votes more than 4 account in same internet.

still harbor
#

hope this get fixed soon

strong steeple
#

yeah

still harbor
#

because I only have 1 acc

zinc ore
still harbor
#

and I got the problem too

opaque hound
#

in my country i can vote 4 different acc in 1 IP

zinc ore
#

wait, 3? Thonk

still harbor
#

today I only voted once and after 12h I cant vote

grand ravine
#

"in my country", except it doesn't matter where you live

opaque hound
#

idk

languid robin
#

lol

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why is there a issue with voting?

grand ravine
#

xexe is working on it

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known issue

real laurel
#

Because there's issues that needs to be fixed and voting happens to be one of them

languid robin
#

kk

real laurel
#

Welcome to code

still harbor
#

gl fixing it then

quartz willow
#

should be taken care of in a few minutes

sturdy swan
#

i spend so long writing that application lmao

#

I hope it was good enough

void ravine
#

is there a voting issue?

#

or is it just me?

#

i cannot vote :[

long ferry
#

what do you get as a response?

void ravine
strong steeple
#

yeah

long ferry
#

yup known issue at the moment

strong steeple
#

same 4 me

long ferry
#

team is working on it

strong steeple
#

its getting fixed

void ravine
#

even though im 100% sure i don't multivote

#

ouhh okay thank you for answering

quartz willow
#

can you guys try again?

quick reef
#

just tried again and it works now!

lofty gyro
#

if a bot is shutdown while the reviewers just got the bot , will they wait like 1-2 min before the bot getting declined

long ferry
#

some do, some don't

lofty gyro
#

hmm

strong steeple
dawn geyser
#

i came here because the same thing happened to me

long ferry
#

try voting now

dawn geyser
#

okay

#

it worked now

long ferry
#

the percentage is gone at the moment

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

cosmic bay
#

hello, i have a problem with the votes xd
actually i share the pc with my brother, and the system think i vote in multiple accounts

quartz willow
#

still? have you refreshed and tried again?

cosmic bay
#

three times and is the same problem

#

I already tried incognito

quartz willow
#

it was fixed very recently so you shouldn't be getting that anymore

#

try refreshing again

cosmic bay
#

ah ... that's it

#

thx a lot

mint mulch
#

Bot can't edit anything, can't add, delete, can't update, can you help me?

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

mint mulch
#

I added a team in bot developer so can it be and changed its name

lapis tulip
#

Heyy! I am unable to edit my server as it says in the pinned messages any idea when I will be able to? LV_Doge_Happy

long ferry
#

there's no eta at the moment

lapis tulip
#

Okay, thank you! :)

sturdy swan
#

not letting me go into my servers analytics or edit anything?

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sleek ether
#

Hello i need a help

fervent garden
#

why are people seeing this when trying to vote for my bot? Is it just a issue on their end or is it an issue with the site?

long ferry
#

hello i have answer

opaque hound
#

Is it fix yet? Been 1h already

sleek ether
#

oh yeah same omg oof

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i was scared ty

long ferry
#

can you try again in like an hour longer or so?

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maybe even up to 12 hours?

fervent garden
#

so its an issue with the site?

long ferry
#

could be an issue on your end too

#

just try it in like 12 hours or so

fervent garden
#

kk

opaque hound
#

yeah but i need to vote on same time otherwise i wont get extra credit.
If I vote now I get abt 800, the next 12h will be 100

quartz willow
#

what browser are you using?

opaque hound
#

Chrome

#

i'mgonna try firefox

quartz willow
#

do you guys have any extensions enabled that prevent saving cookies or something?

opaque hound
#

no i dont nothing, i remove everything in extensions

#

yeah firefox work

sleek ether
#

why 🥲

humble eagle
#

try again

sleek ether
#

i do that for 1 hour lmao

opaque hound
sleek ether
#

i need to wait ?

humble eagle
#

try Ctrl + F5

sleek ether
#

not working

opaque hound
#

nnope not working but if you vote on firefox it's fine

sleek ether
#

sure ?

sleek ether
opaque hound
#

yeah

sleek ether
#

ok so it's a problem with my account

sleek ether
quartz willow
#

@sleek ether are you using chrome?

opaque hound
#

i try to vote on chrome not working but once i try on firefox it's fine

sleek ether
#

have i been blackmailed

sleek ether
#

i try with firefox bings safari and google no

next star
#

my bot just got removed from the site??

#

it was there but when i refreshed, the page that said it was under review is gone

long ferry
sleek ether
cursive heath
#

no cause he has no way of doing so

long ferry
sleek ether
#

okay

quartz willow
#

@sleek ether can you send a full screenshot of the vote page with like extensions and stuff? just curious

next star
#

is there any way to check the place of it or no

sleek ether
#

there it is

sturdy swan
#

how many time takes the verification of a bot on discordbotlist ?

sleek ether
#

and it didn't wait to put something went on any things

sturdy swan
#

thanks ^^

pure kindle
#

yw

quartz willow
#

can you try again?@sleek ether

sleek ether
#

yea

opaque hound
#

here mine

sleek ether
#

oh ty it worked

#

omg ty so much xetera

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Love

quartz willow
#

can you tell me how you got on the page? are you on mobile?

sleek ether
#

have a nice day !

#

i go on chrome and refresh and boom

#

with my pc

quartz willow
#

we're trying something new I think it might have broken for you for a weird reason

sleek ether
#

oh okay

opaque hound
#

can you help me too 😦

languid robin
#

Damn me still broke

#

Im on phone

vagrant steppe
opaque hound
#

Still not sending vote

quartz willow
brazen needle
#

Açık arttırma başvurum ne zaman onaylanır?

opaque hound
#

wait i'll vote on my own acc

lone anvil
quartz willow
#

I obviously cannot help you trying to vote on multiple accounts at the same time lol

opaque hound
#

same on my own acc not sending vote

opaque hound
brazen needle
fluid oxide
quartz willow
#

and I'll get to everyone else too dw

languid robin
#

My vote is still broking

#

I do only one acc

long ferry
#

Read above, just be patient at the moment

languid robin
#

Kk

honest jacinth
#

voting on phone fixes it

honest jacinth
fluid oxide
#

That is for Xetera to answer as idk if things are changing. Seems like there is an issue happening tho so shrug

languid robin
sturdy swan
#

mmmm what

indigo nebula
#

Get this error when visiting my bots page?

sturdy swan
cobalt sleet
halcyon shale
#

^

sturdy swan
#

okay and as well as the votes saying some wierd (Plural) stuff on pages?

cobalt sleet
#

Votes also having some issues right now it seems

#

Within the last hour

#

They're onto it

sturdy swan
#

Not necessarily voting is an issue. its just when you check how many votes are on the bot page....

supple mica
#

oof. Hope we fix soon DE_BadgeHeartBoost

sturdy swan
#

maybe for others^

quartz willow
#

@languid robin @opaque hound @vagrant steppe can you guys try voting again? I'm not sure if it's fixed I'm just trying to test stuff

chrome hornet
#

I got this

sturdy swan
#

login?

indigo nebula
#

Me too.

chrome hornet
#

no

languid robin
coarse slate
#

what's wrong with the votes?

supple mica
#

All bot pages Are 500 fyi

chrome hornet
#

when trying to see a bot

#

m

indigo nebula
limpid cargo
#

hey

sturdy swan
coarse slate
#

servers are missing for me

sturdy swan
#

“Trial bot reviewer” I want that role so bad 😭😭

quartz willow
#

we're looking into the server votes stuff. We did a big server move recently that might have affected things

vagrant steppe
sturdy swan
#

why did my discord servers votes reset?

#

we just made the topgg yesterday and it reset today for some reason

opaque hound
sturdy swan
#

Does the servers pages have a webook like bots do so that we as vot developers or such can post when someone votes? Itd be nice even if the site made webhooks differ and use discord webhooks directly.
i dont use servers here so thats why i ask

vivid forge
#

hey! i was just wondering, how would i be able to make a Guild set prefix / custom prefix for my bot, please dm me if you know how (im using discord.js)

sturdy swan
#

very confused

#

Hello so im having trouble joining servers

#

everytime i click Join server

#

it brings me back to the server main page

long ferry
#

We can't help with Discord related things

#

-notdiscord

visual lotus
#

the website is bearly working

#

cloudflare messages

indigo nebula
#

Looks like top.gg is fully down.

sage heron
#

site wont load for me

#

yep

gloomy shell
#

just be patient and wait please :)

strong notch
#

Hiya my servers votes got reset & is no longer on the roblox page?

sturdy swan
#

how long would it take to view my bot reviewer resume thing

boreal meteor
#

Yup. Also in the 'server votes just got reset' which is kind of frustrating when you're in the top 10 and suddenly last 😐

gloomy shell
sturdy swan
#

I found a bot that sends nsfw in a non-nsfw channel-

bleak nacelle
real laurel
#

^

sturdy swan
#

are you guys not going through bots rn or is #mod-logs broken

lone anvil
#

we're not going through bots rn

sturdy swan
#

Ok

#

Rip

#

So do votes just disappear out of nowhere?

#

For a server

long ferry
#

we're starting to have a bit of issues due to #site-status, we ask you to be patient right now until further info

tranquil yacht
#

I feel like you guys will have to lock this channel mmLol

long ferry
#

not yet hugguspoon

dull fulcrum
#

Votes reset

sturdy swan
dull fulcrum
#

Just wait a bit

ebon sonnet
raw helm
#

when i try to vote it tells me something went wrong while sending your vote

ebon sonnet
#

Mine just got reset to 0

#

And can’t access the controls

unborn berry
#

How do I add the gamesROB bot

long ferry
wild stoneBOT
#

@unborn berry

It seems like you want to invite a bot to your server In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.

Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.

long ferry
indigo spindle
#

Votes got reset to 0?

zinc ore
#

Check the message above yours

indigo spindle
#

Ah I see

#

So it should be fixed soon?

quartz willow
#

yes

zinc ore
#

Asap

indigo spindle
#

Awesome ty

boreal meteor
#

hopefully the fix fixes the 'cant flag reviews' issue that weve been having for weeks

sturdy swan
long ferry
#

we're starting to have a bit of issues due to #site-status, we ask you to be patient right now until further info

sturdy swan
#

my votes got reset and i'm not sure why

long ferry
#

read above

sturdy swan
#

got a message link

long ferry
#

there is no message link

#

literally read my message above

lone anvil
#

(the team is working on restoring the vote numbers right now)

sturdy swan
#

thanks

sleek hare
#

I see, so it's not just my server...

#

Is there a voting bonus other than the one for the first 100 votes?

long ferry
#

1$ every 1000 votes

sleek hare
#

That's quite low, very little incentive for larger servers to accumulate more votes.

#

But it's nice that we get a small share of the ad revenue for the first 100 votes CheckMarkNOOKing

zinc oracle
#

its actually pretty large

#

considering 1000's of ad views is measured in cents.

#

not dollars

sleek hare
thorn shore
#

how do wehave the new interface on top.gg website ?
I mean how can we see the "preview" interface anywhere on top.gg website ? not only on preview page

long ferry
sleek hare
#

A tip feature would be a great addition as well CheckMarkNOOKing

long ferry
#

tip feature is useless imo

thorn shore
ebon canopy
#

Are server votes being counted as 2x on weekend?

long ferry
#

just have a paypal link on your bot page or smth

long ferry
sleek hare
#

So members can tip their favorite server and you guys get a share of the tips

ebon canopy
#

they aren't right now

sleek hare
#

Just an idea

ebon canopy
#

I just voted for a server and it counted as one vote

long ferry
#

it should be counted as 2, though site issues may cause it not to work properly

thorn shore
sleek hare
summer tusk
#

For some reason when I click the advertise button it says to ask for auction access but I already unlocked it

sleek hare
#

Is that the only one, or the best one?

long ferry
#

only one

sleek hare
sleek hare
summer tusk
#

what happened?

sleek hare
#

How about a Patreon bot?

long ferry
sleek hare
#

I have a 6,500-member server, not a bot.

#

Thanks for the info, I'll look into this CheckMarkNOOKing

hot dragon
#

good night, this is my first month with my bot getting votes on top.gg, I was taking a look at my bot's information and I saw that it generated money here, what is it for? Are you withdrawing it?

sleek hare
#

This is my sever's first month on top.gg as well.

wild stoneBOT
#

@hot dragon

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sleek hare
#

How do I get a role on this server?

zinc oracle
#

have an approved bot, nitro boost, or be staff

sleek hare
#

What if I have a large server?

long ferry
#

No roles

summer tusk
#

Is there a auctions glitch going on right now?

lone anvil
#

a 403 error appears if you're trying to access a bot thats currently in the approval queue and you're not logged in or are not the bot owner nor a mod

the discord unfurler obviously isnt logged in so it cant get anything else than a 403

CharlesChickens

ebon canopy
lone anvil
summer tusk
#

ok thanks

sleek hare
#

AttentionRed Is there a glitch with the reviews or is it just my server?

proud kiln
lone anvil
#

not really

#

just wait

plush marlin
proud kiln
green knoll
proud kiln
#

too long lol

long ferry
#

we're having a bit of issues due to #site-status, we ask you to be patient right now until further info

proud kiln
#

thx

quartz willow
#

refresh, it should be working now

#

@opaque hound should be fixed for you too

scenic monolith
#

I can't view my profile on the servers version of the site quack

opaque hound
scenic monolith
#

I press authorize to go to my profile on the servers version of the site but then it doesn't do anything and reloads.

long ferry
#

can you logout and back in, see if that fixes it

scenic monolith
#

How do I log out?

#

It's never logging me in quack

long ferry
#

on top of your page, press logout

ivory adder
#

how to bot online

hearty comet
#

My votes were reseted and I can't edit my server.

wild stoneBOT
#

@hearty comet

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

scenic monolith
#

Can't logout out quack

long ferry
scenic monolith
#

I already did that

long ferry
scenic monolith
#

Yeah

long ferry
scenic monolith
#

I know

#

And then I relogged in

#

And that works shrug

mild gust
#

did my bot pass the verification

long ferry
#

oh wait i see it lol

feral frost
#

how long does it take after the application to be accepted or denied?

mild gust
#

did my bot pass the verification

scenic monolith
#

And it's still broken...

long ferry
#

yeah seeing it myself

long ferry
mild gust
#

Why?

scenic monolith
#

And so it's blocking me from adding a server quack

long ferry
scenic monolith
#

Thanks smiledog

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

Mods only

long ferry
mild gust
#

Oof

mild gust
sturdy swan
#

I’m waiting for the Trial Bot Reviews role. Id freak out if i got it lol

sturdy swan
#

In the queue

long ferry
#

you're not first, nor are you last

civic remnant
#

hey, i need help about changing the invite link of my server on top.gg

pliant torrent
#

why is it always N/A and there is bots with 2 upvotes in 1. page and my bot is in 3. page with 7 votes

civic remnant
#

i am currently the owner, the bot is in the server but i can't seem to be able to change the invite link

feral frost
#

This mentions that you cannot see your bot in the queue temporarily, but since it was posted more than a week ago i was wondering if this issue was gone

gloomy shell
#

It hasnt been updated so no, that hasnt been fixed

long ferry
#

-upto

wild stoneBOT
#

@boreal warren

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

gloomy shell
#

fired-up @boreal warren

#

Wtf

#

Thanks carrot

long ferry
#

fired-up KEKW

pliant torrent
long ferry
#

-servercount

wild stoneBOT
scenic monolith
long ferry
#

and the votes do not matter if you haven't selected it, it depends on relevance

#

-ping

boreal warren
#

When my robot will be public on your site

robot : @gloomy moth

long ferry
#

mods only still

mild gust
long ferry
#

no, there's a reason it is mods only

mild gust
#

why

mild gust
long ferry
#

because the decision was made to only allow it for mods and not for users

boreal warren
#

My robot is two weeks old but it has not been made public
You can give a good time

long ferry
#

getting your bot declined does not mean it continues the current queue length

boreal warren
long ferry
#

your bot gets re-added in queue, as it was declined

boreal warren
sturdy swan
#

Why are you guys not looking at bots rn?

fluid oxide
#

Because they have lives. It's volunteer work.

long ferry
#

because we do not focus our lives on top.gg

cobalt sleet
#

Yeah get to work brs

sturdy swan
#

It was a question lol

cobalt sleet
#

😂

#

Smh

sturdy swan
#

Bro got mad because I asked a question

hexed tartan
#

how much time does it take normally to get a aproval or a decline

cobalt sleet
#

Check pins

quartz willow
#

it's midnight on a Friday dude leave my bot reviewers alone

sturdy swan
#

I was just asking lol

hexed tartan
#

ty

sturdy swan
#

my servers votes keep reseting?

#

no lmao it reset 3 times today

long ferry
sturdy swan
#

oki

quartz willow
#

bot and server votes should be restored to normal again

feral frost
#

my bot has a purge command so will it get rejected because of this since it says you cannot have any commands requiring admin perms?

fluid oxide
#

fax ^

sturdy swan
#

ohh oki thankies

zinc ore
feral frost
zinc ore
#

you do not need admin permissions to do anything on a guild.

fluid oxide
#

Simply put, commands do not need admin. Ever.

feral frost
#

oh

#

wait

#

oh

#

wait but don't bots need admin to purge?

zinc ore
#

no they just need MANAGE_MESSAGES

feral frost
#

wait so if i said the bot needed admin in the invite will it get rejected?

zinc ore
#

no not the invite

feral frost
#

oh

#

oh ok

zinc ore
#

if the bot requires it in any of the commands, as in, if it goes "I need admin to delete messages!" then it gets deleted. your invite link is ignored

#

the bot is invited with perms=0

feral frost
#

thx for the clarification

long ferry
#

If your bot directly asks for it, such as it saying

I need Administrator to clear messages or only works with Administrator

#

is what we decline for

feral frost
#

also is there a wait period after ur bot gets rejected for u to resubmit it

#

if u fix one of the issues with it

long ferry
#

no there's not

feral frost
#

oh ok

long ferry
#

you can fix the issue and resubmit directly

feral frost
#

thanks for the clarification

fallow thunder
#

Im trying to edit my server on the site and i keep getting sent to a page that says "403 forbidden" i tried to refresh everything and log out and clear all my browser stuff and retry and its still doing it

long ferry
#

make sure you're logged in into the right account

#

otherwise, known issue, read pins

fallow thunder
#

ah okay, i am on the right account, i guess i will try again later 🙂

sturdy swan
#

I need help with the discord site

zinc ore
#

sure, whatcha need help with?

sturdy swan
#

I'm trying to add my server to top.gg server list and view my profile and when it says to authorize I click it and it does a loop of asking to authorize

zinc ore
#

can you try with a different browser?

sturdy swan
#

Im on phone

#

Only browser I have is chrome

zinc ore
#

are you sure you're logged into discord on the browser?

#

and not just the pap?

long ferry
#

known issue it seems like

zinc ore
#

ah well.

grim brook
#

Can I remove my bot and add it back cuz it’s glitching rn and I need to fix it

#

It might take 2+ weeks

#

And people could get mad

long ferry
#

you can also just set it to private on discord's end

#

so people can't invite it

grim brook
#

Ye but people will still dm me

grim brook
long ferry
#

no

grim brook
#

O

long ferry
#

discord*

#

if you're really sure then feel free to delete it off of top.gg

grim brook
mint schooner
#

Ye

grim brook
#

Ok ty

tawny apex
#

Hiya I feel like this question has been asked a bit and for the life of me I cannot find the answer, but my servers votes suddenly reset from 400+ to 1, what’s up with that? Sorry to be a bother 😖

vocal flower
#

I can vote any servers nor bots ;-;

vocal flower
tawny apex
#

I thought they reset at the end of each month?

#

Because we were at 0 at the start of April now it’s back down to 1 from the 400 we had

mental patrol
#

Is the site broken

#

I can’t join any servers

low lance
#

i can't access https://top.gg/servers/me, it keeps on asking me to authorize this application

brisk sky
#

i have a question

long ferry
#

sure thing just ask

brisk sky
#

if i traded someone on karuta and they were to scam can i get my cards back

sturdy swan
#

Do you a rough estimate time of how long people would have to wait for their bot to be either approved/declined?

zinc ore
#

@tawny apex @low lance @mental patrol there are issues with the site right now, the team's trying to fix them.

wild stoneBOT
#

@brisk sky

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

brisk sky
#

oh so i go there

#

ty

sturdy swan
#

Alright thanks, and does anyone know the required amount of servers for a bot to be verified? lul

long ferry
#

no

#

there's none

#

you can even get your bot added to top.gg without any servers

sturdy swan
#

I know it used to be around 75 and then you have to verify and send a document etc, but... pretty sure they changed that now.

long ferry
#

oh discord

#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

sturdy swan
#

No, Discord Developer badge. 😛

#

Thanks.

tough cape
#

hello, my servers votes just got reset? how much time until they go back to normal?

#

I saw some other servers disappeared as well

long ferry
#

neutral Votes being reset / My Vote count is 0

There are currently issues with vote-counts on some bots/servers not showing correctly and/or not being accurate. We are aware of this issue and should get fixed soon. We can assure you your votes are still counted and displayed correctly after these issues have been resolved. Thank you for understanding.

tough cape
#

I see, thank you.

tawny apex
uncut rose
#

Oh no

#

I just realized

#

Hey, um, does slash commands count as a decent help entry?

zinc ore
#

yes

uncut rose
#

Phew

#

I thought I was gonna get rejected

#

I hope my descriptions aren't trash...

#

(The README's fine IMO tho)

#

Wait

#

does the readme count?

zinc ore
#

the description counts, yes.

uncut rose
zinc ore
#

So you're good if you have a decsription and slash commands autocomplete 😄

uncut rose
#

:)

#

Im still waiting for approval. The suspense is killing me

sleek hare
#

Is there a fee for donations from the Donate Bot?

gloomy shell
#

-donatebot

wild stoneBOT
#

This is not the support server for Donate Bot. If you require assistance with Donate Bot, click here to join their support server.

stone charm
#

How long does it usually take for your bot to be approved ?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
dense vale
mighty viper
#

If it normally works but I just voted and it didn't register as a vote what do I do

#

Says I can't vote again but didn't register as me voting

zinc ore
#

current site issues - see pins

sturdy swan
#

@warm crypt

warm crypt
#

Hello, do you need help?

sturdy swan
#

@warm crypt yes, it’s a dispute about your “review”

#

look at your dms

#

with who can i talk to check the work of a bot reviewer

#

he said that my bot was online when he tried to test it

#

but it’s not true

mighty viper
zinc ore
sturdy swan
#

and I have proofs

fluid rapids
#

One message removed from a suspended account.

#

One message removed from a suspended account.

zinc ore
#

wrong channel, faith 😄

fluid rapids
#

One message removed from a suspended account.

sturdy swan
fluid rapids
#

One message removed from a suspended account.

sturdy swan
#

my bot has 3 hours online

#

and it’s working fine

hard lava
sturdy swan
#

when he was the one who did his job wrong or did not want to do it

hard lava
#

R u sure the bot was online?

sturdy swan
#

do you see my ss bro?

long ferry
#

@sturdy swan dm the reviewer. Your bot was offline when we tried to review it

hard lava
sturdy swan
#

lol

hard lava
#

all i see is a ping 6 min l8r

sturdy swan
#

did you see the uptime

#

3 hours and 57 minutes

hard lava
#

All i see is that

sturdy swan
#

that’s the bot

#

$uptime

#

command it’s shows me the time online

#

3 hours 57 minutes

hard lava
#

Dm the Reviewer with that

sturdy swan
#

i did it

#

im upset

hard lava
#

and?

sturdy swan
#

he don’t resolved nothing

long ferry
#

@sturdy swan again dm the Reviewer

#

No need to discuss it here

sturdy swan
#

ok sorry for this

tight lodge
#

Hello I have an issue, every time I try to update my server listing on top.gg this pops up

uncut rose
#

Hey um

long ferry
#

yes that's fine

#

as long as it directly links to the bot invite afaik

uncut rose
#

Good

#

because that link i sent redirects to the real one

#

I just updated the real link it redirects to today

#

(because I removed a permission i didnt need)

#

#minimal-perms

sturdy swan
#

I need help

#

Nvm

#

But what time will the thing fix for the updating server list thing

long ferry
#

no eta

sturdy swan
#

Wym

long ferry
#

there's no eta

sturdy swan
#

What's eta

long ferry
#

estimated time

#

there is no estimated time

sturdy swan
#

Oh

#

I made a bot, and I’m waiting for it to be approved. How long should I expect the result?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Oh

#

Thanks

#

i cant invite the bot because it hasnt been verified

#

i need helpppppppp

fluid oxide
#

Can't get around that mexShrug

sturdy swan
#

k

still gate
#

my server isn't pulling up on the site after removing it and putting it back up. why is that?

rapid vessel
#

What is the protocall if you want to add nsfw commands to your discord bot? Besides making them only work in NSFW channels do I have to mark my bot as NSFW on the site?

long ferry
#
  • You are not allowed to mention that command on your bot page
  • The command should of course only work in nsfw channels
  • The commands should not generate images of lolis/minors
rapid vessel
long ferry
#

correct, you are allowed to mention it on your bot commands tho

wild stoneBOT
#

@still gate

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

still gate
#

bro gonna have me read a bible for just a question to get my server listed again

long ferry
#

it is a commonly asked question

#

reading pins is easier, thank you

proper estuary
#

Is there any problems in discord api ??

If someone know

Because when we use any commands like <prefix>mute @--- then we will not get any error and the command also will not work

This error is with all that command where need to ping like ban kick tempmute connect4 etc

This is with other bots also ???

In my servers it's with some more bots

#

Is it so ???

#

Or problems with me ??

still gate
#

yeah, the pins didn't help my issue. i took down my server from top.gg due to raids and attempted nukes being done on my server. i just put the server back up and now it's not appearing on the site. that's my problem.

long ferry
proper estuary
#

Ok

still gate
long ferry
#

Then your issue is known

#

wait till it is fixed

still gate
#

Gotcha.

sturdy swan
#

How can I set my bot status on mobile?

long ferry
sturdy swan
#

Ok

grizzled kindle
#

Hey guys , is the bot down?

coral reef
#

What bot

grizzled kindle
#

Idk. Im new , isn't Top.gg a bot?

long ferry
#

no it isn't

#

unless you're referring to DSL

grizzled kindle
#

So , I'm here cause I can't vote for Pokemeow and it is conducted on Top.gg , so just wanted to understand the reason

long ferry
#

what exactly tells you that you can't

sleek hare
#

Is the voter role feature bugged?

long ferry
#

it should work if you set it correctly

sleek hare
#

It was working fine earlier today...

grizzled kindle
#

There's some glitch , it says you've already voted but I did not receive any message and also it still shows that your vote is available

sleek hare
#

Can't edit my server page either...

#

Is this happening to anyone else?

grizzled kindle
#

Not this tho

sleek hare
#

Why is this site always so buggy?

grizzled kindle
#

This is what is happening

#

And then Immediately i get a message that you have voted , which i didn't receive

sleek hare
#

How do I set up a webhook?

coral reef
grizzled kindle
#

What about my query?

long ferry
#

try again in 12-24 hours

grizzled kindle
#

Ok

jolly dune
#

can someone help me. I'm on the top.gg website and i'm trying to join this server but every time i click join and complete the authentication page it just doesn't give me an invite link to the server. i tried testing out with other servers and web browsers but nothing pops up

#

i tried googling the problem but it doesnt seem like anyone else has had this problem so i thought it would make the most sense to ask for help here

sonic venture
#

I haven't voted for my server for well over 12 hours but it says I need to try again in 12 hours

long ferry
sonic venture
#

Im gonna lose my 1st place on the vote leaderboard

jolly dune
#

@long ferry do you know when it will be fixed or should i just wait?

jolly dune
#

kk

ocean plover
#

i added my server but now it says locked?

jolly dune
#

ty

long ferry
ocean plover
#

where i get dat

#

457825543728136192

long ferry
#

The url of your server page

ocean plover
#

this?

long ferry
#

Yeah one sec

ocean plover
long ferry
#

Yeah no lock reason or who did it, I'll unlock it for you

ocean plover
#

ok thx thx it might be cause it was perviously on here idk

#

like i took it over

long ferry
#

Nevermind can't unlock it, site issues back at it again

ocean plover
blazing sluice
#

Ive got the site sending my bot a webhook request everytime someone votes but its sending multiple requests per vote

#

and idk why its doing this

long ferry
#

You either not closing the connection and/or sending 2xx as response

blazing sluice
#

ahh

#

thats what I didnt copy over

#

thx

long ferry
#

@ocean plover could you dm @tacit zodiac ? As they might have a clue on why your server was locked

grim brook
#

someone said i get bid credits

#

if i get votes?

sturdy swan
grim brook
#

how

sturdy swan
#

Your bot/server need to get 100 votes

#

Then you will get $15

grim brook
#

ooooooooo

#

kool

#

ty

sturdy swan
#

Np!

haughty wadi
#

Oo

sinful quiver
#

is anyone a bot promoter here?

sturdy swan
#

when i change the website from edit and save it and go back to bot's page the website didnt change

#

i tried this multiple times

#

but the website is still not changing

sturdy swan
#

i thought its 1 month ago

#

so it will be fixed

sturdy swan
#

ok to me baad me ata hu

#

Ok thik

haughty kernel
#

I didn't get any message from luca ..but i added my bot few days ago

#

Is there any problem ?

sturdy swan
haughty kernel
#

Why

sturdy swan
haughty kernel
#

Yes

sturdy swan
#

Ok fine

#

You will not get DMs from Luca anymore after your bot approved/denied

#

A new bot will DM you

sturdy swan
haughty kernel
#

My bot is not approved yet

sturdy swan
#

Wait until it will be approved

haughty kernel
#

Ooh okie

#

Thanks!!

sturdy swan
#

Np

final oak
#

Hey

#

I am trying to list my Discord Server on the Top.gg website

#

but the website isn't responding

sturdy swan
#

Known issues

#

read pins 📌

#

Try again

final oak
#

i tried 4 times

#

it's not working

sturdy swan
#

oh

final oak
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also i read the pins

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I'll try a few more times

sturdy swan
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Ok

final oak
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but I would really appreciate if something can be done from your end as well

sturdy swan
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I can't do anything iam not a web developer

hollow karma
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Can anyone recommend me a free bot that can announce youtube videos but I can customize the message

final oak
hollow karma
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Umm but I don't pay

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I need premium for that

final oak
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it's showing this again and again

sturdy swan
final oak
sturdy swan
final oak
fervent garden
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Is this gnna be fixed anytime soon? dont mean to sound rude/impatient just curious thats all.