#support

1 messages · Page 381 of 1

long ferry
#

you can either do that through webhooks, which is more reliable

#

or through DSL's reward roles

grand veldt
#

hello, on a server my bot was no longer working the commands were not detected would it be possible to invite my bot again? (if its not working)

zinc ore
long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

seems like your bot wasn't reviewed yet tho

zinc ore
#

yeah there was a denial from yesterday 😛

tacit turret
#

Why this error showed up when I edited my bot?

zinc ore
#

You know as a fact or you think maybe perhaps there's a slight chance just because you think they get too many votes? Basically how do you "know"?

long ferry
tacit turret
#

I only edited the bot background

#

With imgur link

sturdy swan
#

can you help me

#

I have just 1 question

long ferry
grand veldt
long ferry
zinc ore
sturdy swan
grand veldt
#

Anyway thank you

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

tacit turret
long ferry
#

no

#

has to be a direct url

tacit turret
#

Oh okay

sturdy swan
grand veldt
#

thank you, have a nice day

long ferry
#

https://i.imgur.com/4Anp282.png like this for example

zinc ore
long ferry
#

right click the imgur url and click copy image url

grand veldt
tacit turret
zinc ore
#

ok but who invited it? What exactly are you expecting to happen right now?

long ferry
grand veldt
#

nothing, except that the invitation has changed :). Thank you all the same good day to you!

tacit turret
#

I am Useing the app*

zinc ore
#

uh... alright but that's not going to do anything, bots are not invited using your set invite command and permissions.

#

they're invited using permissions=0

grand veldt
#

okay good day to you

#

happy Easter

long ferry
#

paste it in your browser

tacit turret
#

Oh I got the url!

#

But it's jpg

long ferry
#

that is fine

tacit turret
#

Done

tacit turret
long ferry
#

no

rapid needle
#

How can we know if our bot gets accepted

zinc ore
#

You'll get a dM from @hidden root as well as a ping in either #logs or #mod-logs

rapid needle
#

Oh

zinc ore
#

Just like you did when it was denied 2 days ago.

rapid needle
#

😭

rapid needle
zinc ore
#

I don't, I just have the capacity to use Discord's search feature with your ID

granite moth
#

Hello

#

What are these and what do they do?

gloomy shell
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

twin kayak
#

hello before asking my question how are you going to talk to you about waiting list for the bot test there is a link on the site to see where we are and in the list or not all good work to you

gloomy shell
#

No you cant see where you are in the list

twin kayak
#

ok good jobs

#

last question do you have many bot in test my question is not obliged to have an answer?

gloomy shell
#

Right now there are about 1000 bots waiting for test

twin kayak
#

ok good thanks you

pure pulsar
#

decline message is not true. Bot status clearly says "Ping me!" and when it gets pinged it sends the prefix and then you can use it for the help command. Help command works fine #mod-logs message ??

zinc oracle
pure pulsar
#

thx

sudden aurora
#

Who is The real, and how can I dm them

zinc oracle
#

@proven grotto

normal granite
#

test

upper bough
#

i m develop a bot but i dont have a developer role

sturdy swan
upper bough
#

when my bot certificate

sturdy swan
#

see the pin

sturdy swan
upper bough
#

My english is so bad

#

.d

sturdy swan
#

:d

#

see this

#

@upper bough

short kiln
#

Your bot is waiting for approval!
Your bot is currently being reviewed. When your bot is accepted or declined you will receive a DM from Luca in our Discord server.
Please check the pins of the #support channel to learn when your bot will be approved.

#

how long should I wait?

short kiln
#

Oh damn ...

sturdy swan
#

:d

#

just wait a little

brave cosmos
#

Hello, I want to get help on a subject. My bot received information after 75 server and I put my tc ID number in front of it, but it doesn't work. I tried it 3 times.

sturdy swan
#

hm...

gloomy shell
#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

brave cosmos
#

ups..

#

okey

jaunty dirge
#

How do i get the server count on my bot? are there certain requirements for it

sturdy swan
#

I don't know exactly, but I think it will rise if someone invite your bots

winged moat
#

how does top.gg get access to the bot's server count?

jaunty dirge
#

Not sure

winged moat
#

they can't

sturdy swan
winged moat
#

yes, but not the actual server count

sturdy swan
jaunty dirge
#

How come once you add your bot to TopGG, it's guild count goes up loads but doesn't match with the stats on Analytics page

sturdy swan
#

it's just how many times people have invited you on your site

jaunty dirge
#

Yes?

#

Not a yes/no question

wild stoneBOT
#

@jaunty dirge

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

sturdy swan
#

@sturdy swan ^

subtle pier
#

Hi, my bot got declined, i can DM the reviewer that declined it to clarify some things? i've saw the faqs and it don't say much about it at all, so i ask here

#

or is there a way to clarify some points before resubmit again so it don't gets declined for the same reason?

warm crypt
civic palm
#

the transfer ownership system doesn't work

warm crypt
#

It’s not uncommon for a developer to DM the staff that declined their bot to discuss the reason why

subtle pier
#

Okey thanks you :)

warm crypt
#

You’re welcome

civic palm
#

Is there any chance I could someone to help me, as the primary owner is unable to transfer ownership as it doesn't work.

graceful ocean
#

When is my bot too added to this server. It's verified from top.gg ?

sturdy swan
#

it won’t be added anymore

analog parrot
#

One message removed from a suspended account.

civic palm
analog parrot
#

One message removed from a suspended account.

livid glacier
#

oh, you'll have to resubmit your bot on the site

analog parrot
#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

livid glacier
#

you will have to resubmit yes

#

no problem

analog parrot
#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

livid glacier
#

it won't be today since you'll have to go through the queue again

#

as for how i crashed it, it has to do with how mathjs handles arrays

sturdy swan
#

the time to wait for a bot to get approve.... did it decrease?

twin river
#

It's currently at around 1 week

#

you can see pinned messages for more info

sturdy swan
#

woah

#

o ur a bot reviewer

#

nice

#

congrats

runic carbon
#

My bot was literally just declined for accidentally enabling the "code grant" option, do I have to re-apply and wait 4+ days again?

tame gate
#

I cant edit my bots name or add creators?

#

or change the pfp of the bot image

twin river
runic carbon
twin river
twin river
tame gate
sturdy swan
#

how many bot reviewers are there

candid elm
#

Does "Servers your bot is in" not work..?

tame gate
#

@twin river

twin river
candid elm
#

It goes blank every time I update it

twin river
#

There's a known issue that sometimes saves don't change after editing, give it some time and try again later. Check pins

candid elm
#

I have tried it multiple times, about 10. I don't believe it works at all for me.

#

But my bot is in a Team... so not sure if that has anything to do with it.
I can change other settings though

tame gate
#

@twin river #logs message
it says its muffin bot but its Rick astley bot

twin river
#

Did you refresh data after you changed it?

tame gate
#

yes

candid elm
#

It is supposed to be server ID's, right?

tame gate
#

@twin river just changed weird

meager stone
#

hey!

#

is top.gg and discordbotlist the same thing?

long ferry
#

they aren't the same thing

meager stone
#

oh

#

but when i typed the vanity DBL top.gg appeared

#

why

long ferry
#

the server was previously called Discord bot list

meager stone
#

ohhhhh

#

got itt

#

so this is not affiliated with you at all?

long ferry
#

that is not us

meager stone
#

alright thankyou

fervent hearth
#

why the bot option "Servers your bot is in" don't work ?

long ferry
#

because it doesn't at the moment

fervent hearth
#

okay thanks

winged moat
long ferry
#

because it is

winged moat
#

oh

jaunty saffron
#

is it possible to change to emojies for reactions?

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

honest cliff
#

What I need to do now?

long ferry
#

wait for their response

honest cliff
#

But how they will know I edited the tagd

#

Tags

sturdy swan
#

@hidden root

honest cliff
long ferry
#

just dm them and wait

#

as you have already done

winged moat
#

if my bot says that it has a large feature coming soon, will they not verify it?

long ferry
#

that's fine

winged moat
#

so, it will be verified?

#

if it has no other problems

long ferry
sleek girder
#

When i will know probably that my bot was accepted or rejected ?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sleek girder
#

Thanks !

knotty kernel
#

uhh so my bot gets definitions from urban dictionary but some definitions are a lil nsfw.. do u guys think i should add an nsfw flag

#

cuz rn i have one but my friends say i dont need it

gloomy shell
#

If it's just text we dont care

knotty kernel
#

ight ok

cold flame
#

does someone have some time for me who knows css well?

civic palm
#

Is there any chance I could someone to help me, as the primary owner is unable to transfer ownership as it doesn't work.

wary spindle
#

It is legal to self-vote your own bot?

meager stone
#

how can i transfer ownership of unapproved bot

sturdy swan
sturdy swan
#

i edited my bot's page but it has not been updated?

delicate cliff
#

I submitted mine just now weirdsip I'm waiting while being panicked

gloomy shell
#

Theres issues editing bots rn

#

Read the pins

sturdy swan
#

Where?

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sturdy swan
#

@long ferry Background picture is only imgur process

long ferry
#

Read pins

civic palm
#

What do you do, if the primary owner is unable to transfer a bot becuase it won't let him

radiant isle
#

Hey a guy is forcing people to post bad comments on my bot

sturdy swan
#

Is it possible to delete comments?

zinc oracle
#

report them

radiant isle
#

Done I did 2 comments thanks

sturdy swan
zinc oracle
#

delete your own? or report ones that break guidelines?

sturdy swan
#

There are a few comments, I do not want to see those comments. It doesn't constitute a crime but I don't like it

zinc oracle
#

then no.

sturdy swan
#

I am making changes, I am recording, it falls on the logs but the page does not drain.

#

I will go crazy.

wicked flax
#

how do you make it send webhook to my channel when someone upvotes i cand understand documentation bc im not good at reading

#

what do i put in authorization

#

well dm me bc i gtg now

#

sorry

sturdy swan
#

Do you review after making changes? @zinc oracle

#

hello, can anyone recommend me a good bot that allows send messages as bot? for example zira is very good using the command z/message but I need 2 bots with the same feature.

#

So after the change, do you control

zinc oracle
#

as in do we re review bots after updates? or?

zinc oracle
worthy sluice
#

Help!

zinc oracle
worthy sluice
#

a bot that is in top.gg in raider

sturdy swan
#

I am making changes but nothing changes. I wonder if you check and approve?@zinc oracle

worthy sluice
simple bane
#

WHEN WILL MY BOTS BE VERIFYED

zinc oracle
worthy sluice
#

Okye

simple bane
sturdy swan
#

Ok

radiant isle
zinc oracle
#

depends on the report.

radiant isle
#

GC_Yes okay

zinc oracle
#

generally its best to give everything you have.

#

everything relevant*

radiant isle
#

I have like 2-3 proofs if they ask I will give

jovial quarry
#

Is there any update on fixing the review system on top.gg? Been down for a while now and isn't really mentioned seriously on the Current site issues.

coral reef
#

Whats wrong with it?

#

Hello

coral reef
#

Cool

#

This isn't a place to socialize though

#

Read pins

#

It says how long

honest cliff
#

How do I get link to my bot?

coral reef
#

Go to your user page and then click on the bot

#

or just do -bots find the ID and do -botinfo

#

It will link the page

honest cliff
#

The problem is the link is so ugly

coral reef
#

Huh?

honest cliff
#

Look at that

coral reef
#

What about it...?

#

A link isn't meant to look good

honest cliff
#

That would be the link?

coral reef
#

Yes

honest cliff
#

Oof

zinc oracle
#

if you want a custom link, you can buy a domain for your bot.
#development can help with that stuff.

jovial quarry
coral reef
#

You can only reply once to each one

jovial quarry
zinc oracle
#

sign out and sign back in on the site, and try clearing cache

coral reef
#

^

coral reef
#

You have cleared cache?

jovial quarry
#

Do you guys get the same?

zinc oracle
#

iara_huh_hmm It seems to work for me. are you sure your logged in on the correct account?

coral reef
#

Works perfectly fine for me

jovial quarry
#

Yeah, however the server itself was transferred to me back in December from the previous owner. It was working fine until about a month or so ago.

#

Its the same account I use to bid on so I know its the correct account and can see it on my list of servers

coral reef
#

No

jovial quarry
#

I can edit it with no issues

coral reef
#

hm

jovial quarry
#

Its a weird one

zinc oracle
#

yeah, not sure why that would happen. I'll look into it

jovial quarry
honest cliff
zinc oracle
#

caching go brr.

#

itll fix over time

honest cliff
#

Hm

#

Around how much time?

zinc oracle
honest cliff
#

SHEESHHHH

zinc oracle
#

what issue?

#

no

#

your getting a 403 because your bots not approved.

#

only you can see your bot(and staff) before its approved.

winged moat
#

how often will there be a NSFW bot to be approved (if i want to be a reviewer, will i ever find a NSFW bot that doesn't check if the channel is NSFW)?

zinc oracle
honest cliff
#

Ppl cant upvote my bot man

#

Because of this

#

So ppl wont be able to upvote?

zinc oracle
#

because of a caching issue?

honest cliff
#

Well idk

zinc oracle
#

they should be able to vote no problem, its just the embed showing up incorrectly.

honest cliff
#

Hm

#

They say it doesn’t let em upvote idk

zinc oracle
#

oh your unapproved bot?

honest cliff
#

My bot is approved

zinc oracle
#

your bots not approved, you cannot vote for unapproved bots

honest cliff
#

My bot is approved

zinc oracle
#

👀

#

is site borked

honest cliff
#

Why do u think I have this role?

steep stone
#

my bot have nsfw moderation and fun commands I need the add what tags? I add fun moderation and turkish I need add more?

#

@zinc oracle

sturdy swan
steep stone
honest cliff
zinc oracle
#

i do see 2 on your page.

honest cliff
#

Yeah its supposed to be 3

zinc oracle
honest cliff
#

There is a way I can make a webhook to track upvotes?

long ferry
#

yes

zinc oracle
honest cliff
#

Ok

foggy bridge
#

Hey were can I find my top gg token

lethal knoll
#

it’s been a month, and 2 weeks and I’m still waiting for my results from Luca bot for, bot reviewer.

foggy bridge
#

to do my reqeusts?

long ferry
long ferry
mint schooner
#

1 month and 2 weeks ago was migration

civic palm
#

Is there any way a staff member can change a primary owner of a bot? As the primary owner of a bot is unable to do it as it's not working for them. (I own the bot etc etc)

long ferry
#

only the primary owner is able to

civic palm
#

And the problem is they can't

#

the feature doesn't work

long ferry
#

what exactly doesn't work with transferring the bot?

#

do they own the team they want to transfer it to?

#

what exactly tells them it doesn't work

civic palm
#

They are trying to transfer it to me, they press the button and doesn't work

long ferry
#

you cannot transfer bots to another user

#

that is a staff only feature as far as i know, it just shows up for some reason

civic palm
sturdy swan
#

i accidentally reported a review on my bot page..

long ferry
#

can happen just ignore it

sturdy swan
#

ok

civic palm
jovial quarry
limpid fractal
#

no

zinc oracle
#

yeah, no eta

civic palm
#

im unable to add a user to the team even tho im the owner of the team and the user id is right. Any idea how I could fix this?

long ferry
#

also known issue

untold terrace
#

Can anyone explain why my bot got declined since I made some features require to give the bot administrator.

long ferry
#

but seems to only be the case for some users

long ferry
#

-declinedbot

wild stoneBOT
#

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

civic palm
long ferry
#

I'd suggest waiting for transferring it until the new design and the site issues are fixed

untold terrace
#

But it needs admin tho

#

It’s an antinuke bot

zinc ore
#

No it doesn't

long ferry
#

no bot requires Administrator

zinc ore
#

Admin is a shortcut to all other perms. Just select the ones you actually need and indicate which one you need for specific actions that need them

sturdy swan
#

oop

honest cliff
#

Nobody help me in #topgg-api to get a webhook to travk upvotes oof

sturdy swan
#

i think i got approved o.O

#

Can i ask one question, why when i reload website my bot have once 0 votes once 2 votes once 4 votes or 8 votes FA_BraixenThinking

#

and its random

honest cliff
#

Hey sometimes it glitches and says my bot isnt verified

#

But see my bot is verified

long ferry
#

your bot needs to be approved first

#

oh wait

#

tell them to reload the page

#

give it up to 30 minutes

honest cliff
#

Tell who?

#

Ok

#

And it glitches like some votes doesn’t count

long ferry
#

that's caching

honest cliff
#

Oh

#

Also I asked in #topgg-api how I can setup a webhook that track votes and nobody told me xd

#

Im python tho

#

The pinned message is js

long ferry
#

ask there and wait for someone who could help

sturdy swan
#

Can I put a offsite link on my bots top.gg page?

long ferry
#

yes

#

as long as it doesn't link to a competitor or something malicious

sturdy swan
#

ok

fallen blaze
#

Is it allowed to put an invite link to my support server for the bot into a command`? or is the bot getting removed then

long ferry
#

yes that is fine

fallen blaze
#

okay thanks

sturdy swan
#

how can i remove any owner or add any owner at top.gg bot
at my bots

long ferry
#

you can't as of now, owners from bots will be very likely moved to teams

wicked lark
#

hi where is the voting credits
i cant see it

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

honest cliff
#

My bot is growing too much im scared of my bot getting banned for joining joining servers too fast : (

reef stone
#

which way should i hyperlink something in my long description - (or do both work?) - or do none of them work and theres a dif way

reef stone
twin river
honest cliff
#

My bot will get banned for joining servers too fast?

#

: (

twin river
#

If it's organic growth, then no

honest cliff
#

: (

#

He joined 6 servers in less than 1 hr

#

It*

twin river
#

Your bot isn't going to be banned for joining servers unless they're fraudulent

honest cliff
#

Oh

#

Ohhh

#

Oki perfect

long ferry
#

You will probably not get verified, but we aren't responsible for that shrug

reef stone
twin river
#

I mean the first one is for embeds, and the second one is for html. So it's up to you

reef stone
#

ah, alright, thx

south narwhal
#

how can i get an api

#

@odd galleon

long ferry
#

dont ping staff

#

what do you mean with api?

honest cliff
#

Top.gg doesn’t count as organic growth?

long ferry
#

it does

honest cliff
#

Oh

south narwhal
#

how can i get an api

#

can some one help

long ferry
#

if your bot gets added to alot of servers in a short time, you will very likely get inorganic growth

long ferry
south narwhal
#

i want an api for my bot

long ferry
sturdy swan
#

Why if I send a request to add a bot, it is rejected for no reason?

twin river
#

it never gets declined "for no reason"

honest cliff
#

Ppl see this when I give them link to my bot

long ferry
#

can't be true

honest cliff
#

Wym

#

And this is how links looks like when I send

long ferry
#

literally

honest cliff
#

🤨

#

How do u even know link to my bot

long ferry
#

we have logs?

honest cliff
#

Oh because u are mod makes sense

#

Xd

limpid fractal
#

its easy to look up as well .-.

long ferry
#

the embed shows your bot aswell

#

not related to top.gg is my guess, either caching or wrong bot ID

honest cliff
#

Hey

#

If I copy paste the link from the logs it works

#

Xd

long ferry
#

then you have the wrong url

honest cliff
#

No?

long ferry
#

i mean the one from the issue above, compare them

#

one wrong number could cause that

honest cliff
#

Copy pasted from my browser:

#

Copy pasted from logs:

#

Anyways fixed : )

sturdy swan
#

I am writing with the added and it does not work

#

can i find a discord server by its guild ID?

long ferry
#

yes

sturdy swan
#

apparently my bot has been added to a server with 11k members, I have the name, I have the ID, I cant seem to find it tho grief

twin river
sturdy swan
long ferry
sturdy swan
#

Okay never mind I think I found something,.

sturdy swan
twin river
#

Yeah, because it is? You need to wait for another review

sturdy swan
#

how long do you have to wait?

twin river
#

around 1 week, check pins

ancient coral
#

How do I edit the bot and make the 2nd owner?

sturdy swan
#

when is the Luca bot going to message me about the redeemed "15$ advertising"?

#

update me about the status at least or something...

#

I have no idea if it is even there to be "approved" someday

long ferry
#

Luca doesn't dm you if you can redeem the credits

#

-auctions

wild stoneBOT
long ferry
#

Is probably what you mean

#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

sweet fjord
#

How do I place bids?

tranquil island
#

@boreal mica

There are no problems with your bot

sturdy swan
#

If someone can find an invite to this server and send it to me, i will really really appreciate it!

<Guild id=758377739265900554 name='PMCO ESPORT' shard_id=None chunked=False member_count=11647>

tranquil island
boreal mica
#

@tranquil island see you safe

#

I go mongo db account

#
quick.db
quick.eco
mongoDB

I love mongoDB
İS GOOD

formal ocean
#

Its been sooooo many days i still cant add my bots website on top.gg page

long ferry
#

known issue, just be patient

formal ocean
#

how much time will it take?

long ferry
#

there is no eta

#

just be patient

formal ocean
#

can you guys add my bots website manually?

long ferry
#

no, you just have to wait for now

formal ocean
#

Alright

hidden drum
#

I was testing a new desc for my bot on top.gg, and I had to edit like 6 times. The problem is that, each time you reload or enter the bot's page the desc is in one form, and I want it to stay only on the current way I let.

swift viper
#

how much time does it take it to get approved for an auction tester

tall prawn
#

-when will my bot become on the top gg website

#

-how much time will it take to get a bot on the website

#

How do I do the command

twin river
#

Luca's commands are for moderators only

#

and to answer your questions

  • You need to have your bot approved for it to appear on the website
  • It takes around a week from submission date
tall prawn
#

Alr

sweet fjord
#

How do I review a bot?

tawdry rose
#

If I'll win a auction with 15$ I don't have to pay something when I have 15$ vote balance right?

tawdry rose
#

Is that an automated process if I'll win?

long ferry
#

no

sturdy swan
#

how i can know if mi bot as been accepted>

#

?

chrome moat
#

Does it take long for your bot to get approved?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
dusty lodge
#

how to do I update the profile picture of the bot on its page

#

right now it looks like this

long ferry
#

press refresh data on your bot page

dusty lodge
#

oh okay thanks

hybrid gull
#

How do i check if a user has voted for my bot in the code

sturdy swan
#

@long ferry would it be fine if i add a command p=support that would create an invite to a server for a support member to go there? (i'm asking because creating invites are kind of against the #rules-and-info), exampl: http://img.dluxe.ml/tBGtAAcD

long ferry
#

Have a confirmation for it, then it's considered fine

sturdy swan
#

ok

#

thanks

long ferry
#

also something to cancel

#

looks better imo

sturdy swan
#

i already had a confirmation for it, cancelling the request is also a good idea

#

thanks

long ferry
#

Then that's completely fine

#

also mention in there that the bot creates an invite after you have confirmed

#

then 101% fine

long ferry
#

mehh i would have it say on the p=support command

#

what the bot exactly does after confirming

sturdy swan
#

you can call a support member to your server it kind of already does

long ferry
#

Personal opinion would be to say that the bot creates an invite of your server to be able to assist you

#

but that also works CatThumbsUp

sturdy swan
#

you're probably right

#

we would leave the server and delete the invite after we're done anyways

#

thanks for the tip

quiet galleon
#

Moin Moin

#

Wie genau richte ich ein das mir der Bot only meinen Stream link in den ausgewählten Kanal sendet?

mint schooner
#

In welcher Sprache programmierst du?

#

@quiet galleon

round finch
#

hey, we have had epic rpg bot in a friends server for about a week now. when he votes using 'rpg vote' and the external link it rewards him. but when i do exactly the same thing, i get no rewards. the first time i went to the external site, it asked me to login to discord, i hit okay and it did its thing. ive tried at least once every day. discord is updated and so is firefox. can anyone help?

quiet galleon
mint schooner
#

Also weißt du gar nicht, in welcher sprache du codest oder wie?

round finch
#

awesome! thanks! sorry i didnt think to look there first! 😛

mint schooner
#

Np!

quiet galleon
#

Was genau meinst du? Ich will gar nichts Coden. Ich habe mir den TwitchBot geholt und würde gern das der mir automatisch beim Livegehen einen Link sendet

mint schooner
#

Achso, wir sind leider nicht der Twitch Bot Support Server

#

Aber ich kann dir die Einladung holen

quiet galleon
#

Sehr gern

mint schooner
#

@quiet galleon

#

Upps

quiet galleon
#

?

#

Falscher DC? xD

mint schooner
#

Frag dort, die haben den Bot programmiert

quiet galleon
#

Aso Danke dir

mint schooner
#

Kein Problem c:

mint schooner
#

Just wait till tmr, it fixed for me

#

Known issue tho

hidden drum
quiet galleon
mint schooner
round finch
quiet galleon
quiet galleon
mint schooner
quiet galleon
mint schooner
#

Kein Problem!

round finch
#

hmmm... anything i can do about it? maybe something the server owner needs to do/give me permission to do?

mint schooner
#

Nah, it's an issue on our side and we are trying to fix it

round finch
#

oh okay, thanks! keep doing the lords work! lol

mint schooner
#

np!

rare rune
#

I’m not sure if this was said somewhere, but is it possible that bots on BotGhost to be verified? I seem to think they could be if they fulfill the requirements and criteria.

#

Sorry if this is the wrong place to ask about that.

mint schooner
rare rune
#

No, I meant like how bots receive check mark after they’ve joined 75-100 servers.

mint schooner
#

oh, that's discord's verification

#

75 servers is the minimum for discord's verification system

haughty kernel
#

How to get this kind of banner in my bot

mint schooner
haughty kernel
#

Where i can find that option

mint schooner
#

in your edit menu

haughty kernel
#

Ooh found it ...thanks

#

@mint schooner

#

How you did this

mint schooner
#

RPC

haughty kernel
#

Rpc ? What's that

mint schooner
#

Discord's Rich Presence

haughty kernel
#

How can i do that too

mint schooner
haughty kernel
#

Thanks

gusty peak
#

Hello, the TOP.gg team added my bot on their test server and it was refused due to I don't know, the worry is that if it's because it didn't work properly it's just because you refused all permission and my bot creat a chanel for configuration! it has a configuration via emojis and once added on the server it creats a chanel named "setup-braking" with all the instructions

mint schooner
#

Your bot didn't say that it had missing permissions

#

So we couldn't have known, which is why it was declined

#

Just make a message that sends when your bot does not have the permission needed

winged moat
#

i can not edit my image

twin river
winged moat
#

it keeps resetting it to a weird person picture

sage heron
#

These bot's votes never get reset...

winged moat
#

it can not save

limber veldt
#

Is anyone aware of any issues with votes not going through at the moment?

fluid oxide
sage heron
#

they don't get votes, and they don't lose them

fluid oxide
#

Let's just say they didn't reset. Does it really matter tho? That's a rather low number to begin with. mexShrug but I'm fairly certain they reset as my projects reset this month.

sage heron
#

I mean, why reset our votes but not other bots?

fluid oxide
#

You could ask a team member to look into mexShrug but as I mentioned I'm still not convinced they were not reset.

mint schooner
#

Votes get reseted after a new vote pops in

fluid oxide
#

well there u go

sage heron
#

oh is that why?

#

thanks

mint schooner
#

Your bot will show "x Votes"

#

But when someone votes on a new month it will show "1 Vote"

sage heron
#

my bot showed 0 votes b4 but alright

ebon canopy
#

Does votes only count for bots 2x at weekend?

long ferry
#

yes

#

servers too

tacit estuary
#

Is your bot certified?
Bot Name is: @analog hatch

cinder latch
#

How can I be a bot reviewer @long ferry

long ferry
wild stoneBOT
#

@tacit estuary

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

cinder latch
#

Ok thx

tacit estuary
#

Yep

sturdy swan
#

I'm receiving this and I'm unsure why

#

does it say who did it?

#

oh I am a dumbo

#

@long ferry empty server lock?

long ferry
#

Ône sec

#

ID?

sturdy swan
#

@sturdy swan

#

417083391503106070

#

I don't recall ever finishing setting up, but I added bot a long time ago

long ferry
#

Check the name

#

of your server

#

That's something we don't allow, as we don't want NSFW servers on our list

sturdy swan
#

Ah after reporting the issue I did notice the warning when setting up another server

#

I appreciate you making that clear

#

Your server promotes NSFW content which we don't allow

long ferry
#

exactly

sturdy swan
#

Understandable 👌

#

That's fine

#

I just saw the issue on it and not the others and wasn't sure

#

it can have nsfw but it can’t promote it on the dsl page

#

Sorry if this was a waste of time

#

Got it

#

Thank you

#

I will promote my SFW ones in the mean time

#

help

#

my bot got decline by clone bot but my bot is not a clone

#

i mean reason by

#

the reviewer Parmesan Linguine

#

Then you need to message him

#

i created him

#

Don't tell me, DM @livid glacier

devout pulsar
#

help

sturdy swan
#

@devout pulsar What do you need help with/

#

ok

foggy bridge
#

Hey anyone knows the requirements that bots have on "tredning" section?

sturdy swan
#

can you ping him

#

I did

#

Parmesan Linguine#2601 @livid glacier

livid glacier
#

yessir

sturdy swan
#

i can't find him

#

sorry parm lol

#

he just sent a message

livid glacier
#

i'm right here

devout pulsar
#

test webhook for top.gg server were not response

sturdy swan
#

nvm

honest isle
#

How can I add the bot?

sturdy swan
#

You can't until discord verifies it

honest isle
#

oh okay

#

thx

#

😦

charred iron
#

I have a problem with the site, I saved the bot info change several times and the change did not appear and did not save

mint schooner
#

Wait until tmr, it will be saved then. That worked for me atleast

charred iron
#

okay

fervent garden
#

since urban commands have the chance to output NSFW answers is it best if i only allow it inside of NSFW Channels, also if it works outside of NSFW channels would this get my bot taken down from top.gg?

long ferry
#

we have changed the rules on urban commands, we allow textual nsfw

#

you are allowed to use them outside of nsfw channels

fervent garden
#

ok, tysm <3 have a nice rest of ur day

long ferry
#

as long as it doesn't display images from nsfw

sturdy swan
#

In this detailed description I write what, exactly? I don1t understand

mint schooner
#

You write what your bot does / can do

sturdy swan
#

300 characteres?

#

Is too much

fluid oxide
#

It's not.

mint schooner
#

It's really not

#

300 is okay

fervent garden
#

its not at all "too much"

sturdy swan
#

ok...

fluid oxide
#

I can write 300 characters in a normal conversation here. It's really not hard to write 300 characters. This sentence alone has almost 300 characters. Probably 1/3 of that

sturdy swan
#

thx

#

if the description is in english, does it increase the chance of being approved faster?

mint schooner
#

No

#

We translate everything to english + language does not matter in queue. Only when you added it matters

sturdy swan
#

I changed my bots pfp why won't it update it on the website

mint schooner
sturdy swan
mint schooner
#

np

sturdy swan
#

how do i buy an ad wtf

long ferry
#

-auctions

wild stoneBOT
sturdy swan
#

-auctions

#

ya wtf is a bid what r they bidding on etc

#

Read that embed

#

Click on the links in it

thorny drum
#

I can’t vote on karuta and that’s the message

#

Does anyone know what happened?

long ferry
#

use a different browser

wary elk
#

How to report someone DMing invites?

long ferry
#

DM any moderator

lean pine
#

Is there anywhere I can look to hire a dev?

long ferry
#

-needdev

wild stoneBOT
#

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

celest cave
#

yo so with rythm, how do i play a different song without skipping everythin, like playing a number in the queue

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

sturdy swan
#

(for users not bots)

long ferry
#

known issue

noble flume
#

gyus

#

where i can report bot who cpy cating my bots

long ferry
#

cating?

#

what is cating

sturdy swan
long ferry
#

They aren't due to site issues

sturdy swan
long ferry
#

there is not eta

sturdy swan
#

k

deft acorn
#

help? my bot mimu just went offline- do bots normally go offline?

sturdy swan
deft acorn
#

can i make it stay online?

mint schooner
#

No, u can't

noble flume
#

copy cat

#

my bot

#

somewon copy cat my bot

#

its

long ferry
#

same code?

noble flume
#

! ! Lumino
#6490

#

this guy

#

copy cat my bot

long ferry
#

Can't help much if you don't provide proof

noble flume
#

name and use the pic with not my premisson

#

sus

long ferry
#

We do not do anything against that

#

if you own the rights to the name and the avatar, feel free to reach out to discord

#

-notdiscord

wild stoneBOT
granite cedar
#

when can I get a message to verify?

long ferry
#

what message?

sturdy swan
#

How do I verify my bot?

royal warren
#

@gloomy shell hello, i was referenced to contact you since you were the one to review my bot. it was declined for "allowing NSFW content in NSFW channel" but by default it won't send anything that is NSFW in a non-nsfw channel, i'm not sure where the disconnect is but the command that was referenced in the decline reason was tested after the decline and did not allow NSFW content

long ferry
#

Bot Reviewers verify your bot

sturdy swan
#

Did someone just ping me-?

sturdy swan
#

Also how do i get the dev badge in my profile?

mint schooner
#

U can't anymore

noble flume
#

this not my bot but he cpy cating

royal warren
mint schooner
#

They are

long ferry
#

check your privacy settings

#

all staff members have dms enabled

royal warren
#

i couldn't add them either

long ferry
long ferry
royal warren
#

i did lol

long ferry
#

their dms are definitely enabled

long ferry
#

-notdiscord

wild stoneBOT
long ferry
#

As top.gg does NOT handle trademark/copyright violations on bot names/avatars

#

if you own the legal rights to your bots name and/or avatar, you can report them

noble flume
#

btw where i can report website

long ferry
rich trellis
#

@twin river Hey, Can i talk to you about the bluff bot and how to fix the issue with it

long ferry
#

as we do not take reports of trademark violations

royal warren
# long ferry their dms are definitely enabled

i dont really know how to argue this otherwise. discord says its the recipients DMs are disabled and mine are definitely not so idk really what to do except resubmit for queue i guess

long ferry
noble flume
#

gyus can u chat INDarliez 3.0

#

im cant

long ferry
#

?

deft acorn
#

Why does one of my members of my server messages dissapearing? like 0.1 secound after she tpes it, it goes "BYE LOSER"

long ferry
#

Not related to top.gg, but i assume a moderation bot or another user doing that shrug

scenic monolith
#

I'm trying to update the description on my bot but it keeps reverting back to the old formatting.

#

I originally had it in HTML but then it looked weird after an update so now I'm trying to change it to normal text but it won't stay.

#

And I've tested it to see if it is a cache issue but it isn't.

twin river
#

Check pins

delicate parrot
long ferry
#

known issue

delicate parrot
#

How many months will I have to wait for them to fix it? Or at least transfer the bot to my account?

sturdy swan
#

While editing bot

zinc oracle
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sweet spruce
#

how do i withdraw my credits

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sweet spruce
#

oh ok

sturdy swan
#

-help

fluid oxide
modest shore
#

is there a reason why even after voting it tells me i can still vote

untold musk
#

It being the top.gg vote page for the bot/server?

modest shore
#

no, bots like karuta and mudae

untold musk
#

If a command for those bots, you need to ask the developers in their support server

modest shore
#

i asked and they told me to come here

long ferry
#

Where does it say that?

#

That you can still vote

modest shore
#

they have a command showing if you voted for the bot already or not

long ferry
#

That's their fault

modest shore
#

ok thx

solar forum
#

Can someone please help me with this??

long ferry
#

You voted already

solar forum
#

It’s been happening off and on for about a week now

long ferry
#

Try again in 12-24 hours

solar forum
#

No I haven’t voted

long ferry
#

Use a different browser too

solar forum
#

No like it won’t count me as voted it just says ready then doesn’t give me tickets or no even counts me as voted

#

It’s happening to others that I’ve talked to it’ll stop this in a random amount of time and then it’ll do it again randomly

#

For me it’s been about a week but others I’ve talked to said theirs started maybe a month ago

untold musk
#

It’s an error, it would say this if they voted already

long ferry
#

@solar forum try a different browser

solar forum
#

Ok I’ll try

#

It works thank you

sturdy swan
#

how do I know if my bot is still on the site? I can't find it

proven stirrup
#

login

#

and click on your name in the top right corner to access your profile

#

in your profile it’ll show a list of your bots

sturdy swan
#

nvm, i'm stupid

granite cedar
#

how long it takes to verify

twin river
granite cedar
#

Ouh ok

lost dagger
#

But my name changed when I reported the advertisers

plush vigil
#

why every time i add my website for my bot to its page and press save it doesnt add

#

when i go back to edit its gone also and usually i give it about and hour or 2 because i thought it just needed to refresh but still nothing

lavish latch
#

where can i report bots

plush vigil
#

on the bots page

modest phoenix
#

Where can I find the Premium Application Bot invite link?

#

I bought premium but couldnt find the invite link

plush vigil
sturdy swan
#

Will There Be Problem if I Add More Commands In My Bot When His Just Submitted

sturdy swan
#

Ok

#

I'll Add Some Translator

#

Ok

#

\🤓

lavish latch
#

is self bot promotion against the rules?

plush vigil
lavish latch
plush vigil
modest phoenix
#

Where can I find the Premium Application Bot invite link?
I bought premium but couldnt find the invite link

sturdy swan
modest phoenix
#

ok.

plush vigil
#

does it send the video thumbnail?

#

wait

sturdy swan
plush vigil
#

they deleted there messagfe

sturdy swan
#

Did they?

plush vigil
#

nvm

#

u resent it

plush vigil
sturdy swan
#

Yes but very small

plush vigil
#

you can technically get NSFW Thumbnails from youtube

sturdy swan
#

Oh yeah

plush vigil
#

like breast feeding videos and some music

sturdy swan
#

Yeah

plush vigil
#

you need safe search

sturdy swan
#

So if i take the thumbnails out, it'll be accepted most likely?

plush vigil
sturdy swan
#

Okay

#

Thanxs for telling me

plush vigil
#

i have a music bot up and it doesnt have thumbnails because that reason

sturdy swan
#

Okay

plush vigil
sturdy swan
#

:)

#

after adding background image

#

its crashing

#

no

#

i.imgur

#

background image

#

then

#

this

#

i got

#

thanks

compact willow
sturdy swan
#

same

compact willow
meager stone
#

hey mods i cant transfer the ownership why?

ocean wigeon
#

ummm
Your bot @Djfiy was declined by reviewer Derpy.
Reason: Your bot seems to be an unmodified instance of SudhanPlayz/Discord-MusicBot. We don't allow unmodified clones of other bots.
If you would like to dispute your decline, please DM Derpy.
what can i do to deffrenciate the bot

compact willow
#

Their is no support server link is given

ocean wigeon
#

hmm ok

#

ok thnx

compact willow
#

Just check these

#

The bot is online but not working

#

And its aproved

meager stone
#

Ugh anyone Here?

#

I cant transfer the ownership sadBoi

compact willow
#

Bot is online

meager stone
#

why your bein so dumb

#

or dm the owner of it?

compact willow
meager stone
#

and you will see bot owner

#

copy the username and dm him

compact willow
#

Cant see anything on Profile

meager stone
#

yep.

compact willow
meager stone
#

Only the Bot owner has the power to help you...

#

@wet steeple Yo bro , do you know the reason behin why i cant transfer my ownership? the bots unapproved yet.

#

Yep..

icy stone
#

no

compact willow
#

Then what about bot

icy stone
#

the bot owner's id is "168376512272269313"

#

he's nickname is empty

compact willow
#

How to DM him Please tell

icy stone
#

i dont think that you can DM him by ID but

#

@clever mirage

#

you can type this if you want to ping him

#

do it at your own risk xd

#

ik

sturdy swan
#

When will my bot be accepted?

icy stone
#

but it wont work for this nickname

compact willow
icy stone
#

he is here

sturdy swan
#

Okay, thanks

compact willow
#

@icy stone init sir told me there

meager stone
#

what does your bot do uwu?

lofty gyro
#

i want to test some new features on my bot , but currently i just added the bot yesterday to top.gg and is waiting for approval , i need to shutdown the bot to start it from my pc , if the bot is in approval and if i shutdown the bot will it get decline? or something else would happen

soft basin
#

don't worry, approval usually takes 2 weeks, but can take way more than that

#

so you shouldn't worry about it being offline for the time being

lofty gyro
#

k