#support

1 messages · Page 375 of 1

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

swift viper
#

yeah

sturdy swan
#

how much time does it take for auctions access after applying

#

approximately how many days/moths?

long ferry
#

3-4 weeks maybe

sturdy swan
#

oh ok

tribal garden
#

Hey, I don't know if I found a bug or not in the website, but we get 2 different top.gg home pages. If we go to the proper link, we get the site we usually know. However, if we go to https://top.gg/test or any unknown link, and click Go Home, we get a different homepage.

uneven obsidian
#

@long ferry how much time will it take for verify

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

just reload and it should fix itself

whole pendant
#

how do i put the server count on top gg?

long ferry
#

-servercount

wild stoneBOT
whole pendant
#

i don't see the server/shard posting '-'

#

that's it?

azure grove
sturdy swan
#

hey done my bot

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but how do i invite it to other server

long ferry
#

-invitebot

wild stoneBOT
#

It seems like you want to invite a bot to your server In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.

Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.

sturdy swan
#

but my bot like i cant find it there

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or how do i copy the link of my bot so others can inbite it

long ferry
#

use this

sturdy swan
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ok?

#

cheers

#

how do i check how many server my bots in and stuff

long ferry
#

using your bots code

sturdy swan
#

how much does it usually take for the top.gg search bar thing to update

long ferry
#

search is kinda broken at the moment, see pinned messages

sturdy swan
#

i have to wait?

long ferry
#

there's currently a site issue that causes bots to not show up in search

sturdy swan
#

didnt see that in pins

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in what channel

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is it pinned

long ferry
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in this channel

sturdy swan
white smelt
#

How do i work as a bot reviewer

white smelt
#

ty

#

There is a bug
I changed my trial bot's avatar 1 day ago but its showing this

long ferry
#

press refresh data

#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

white smelt
sturdy swan
#

@long ferry any idea when will the search bar be fixed?

long ferry
#

there's no eta

sullen zealot
long ferry
#

this will soon be the new design

tacit zodiac
#

It's not available for the public currently

sullen zealot
#

ohhh

somber elbow
#

Someone's DM advertising. How can I report?

#

(785892266538565653)

lucid briar
#

thanks

austere dune
#

-bots

lucid briar
austere dune
#

thanks

gusty wedge
#

oi

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tudo bem

cobalt violet
#

ز

small tusk
#

Hey! I have a question about the bidding system. Is there anyone I can speak with?

cobalt violet
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ز

#

ز

#

ز

#

ز

#

ز

#

ز

#

ز

#

ز

#

ز

#

ز

#

ز

#

ز

#

ز

#

ز

#

ز

long ferry
#

-m 720195619981099129

wild stoneBOT
#

🤐 Muted yMoha-#0069 (@cobalt violet)

wild stoneBOT
sturdy swan
#

wa

small tusk
long ferry
#

which is?

small tusk
#

When is the end of the week considered?

#

For each bid

long ferry
#

Sunday

small tusk
#

do you know a time?

long ferry
#

The exact time is in the auctions channel, which you can view after requesting access

small tusk
#

Okay, thank you

vital stump
#

verify my bot pleasee

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

vital stump
#

i waiting much from 2 weeks

long ferry
#

6 days

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

just be patient

halcyon sage
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why did my bot description is not updating, everytime I change its showing error.

long ferry
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also don't ping staff

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read the error

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what are you trying to change

halcyon sage
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The description ( long) text

long ferry
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check for any marked fields etc

sturdy swan
#

hi

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how do i make small widget?

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its always big

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small(status)

long ferry
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replace the widget source url with right copying the widget url from the example widget

sturdy swan
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thx

foggy parcel
#

How can i learn when my bot will approval :)

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

foggy parcel
#

It is only open the discord website

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I can see only my chats

gloomy shell
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Read it

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It answers you

glacial river
#

Hey, I had a quick question for you guys. My bot was accepted on 3/28 but it has not received a checkmark yet. I'm just wondering how long does that normally takes?

gloomy shell
#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

gloomy shell
#

We dont do verification

round monolith
#

is there a command to vote

long ferry
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no

round monolith
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then how do people vote

zinc ore
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On the site.

long ferry
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by going to your server page and pressing vote

round monolith
#

is there a command that gives u the link

weak flame
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-botinfo

wild stoneBOT
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tickNo Please include a bot mention or ID

zinc ore
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You can make your own.

long ferry
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-botcommands

wild stoneBOT
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Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

round monolith
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how

zinc ore
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By making a command in your bot.

weak flame
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-botinfo 822056776768815165

storm grotto
long ferry
weak flame
#

sorry

storm grotto
#

Bir türk yardımcı olabilir mi ?

weak flame
#

buyur @storm grotto

storm grotto
#

Benim ark botu dbl onaylı ama

round monolith
#

is there a prefix for the bot

long ferry
storm grotto
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Google yazınca çıkmıyor

long ferry
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but it doesn't have any commands

weak flame
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ismi ney botun

round monolith
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-help

storm grotto
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Heavan

round monolith
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doesnt work

long ferry
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again doesn't have any commands

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just

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-ping

small lanternBOT
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Pong!

weak flame
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çıkıyor

zinc ore
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DSL just collects stats and assigns roles, it doesn't actually do anything for you in terms of commands.

storm grotto
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Google yazınca çıkmıyor

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Knk

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Heaven diye bot çıkıyor

round monolith
#

@zinc ore can u tell me how to make a custom command with @small lantern

long ferry
#

you can't

zinc ore
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You can't.

sturdy swan
#

how to use two constructor at once

long ferry
sturdy swan
round monolith
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how do i make a command that send the link to the server page

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?

long ferry
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By making your own bot

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or using an existing one

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we can't help with that

round monolith
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damn

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um

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ok thanks anyways

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|bump

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-vote

long ferry
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again doesn't have any commands

formal ocean
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Why my bots logo doesnt show up on top.gg

long ferry
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press refresh data

obsidian marsh
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@long ferry my bot has a dm command but it shows the person from where the dm was sent and who sent it. Also it has a cooldown....... should i remove that command before my bot gets reviewed??

long ferry
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does it allow you to opt out/block?

obsidian marsh
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no

long ferry
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add that

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then it's fine

obsidian marsh
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ohk thanku

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i will

long ferry
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or just remove the command completely if you're not willing to add that, both works

obsidian marsh
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hmm.... i will add to opt out

lucid abyss
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How come when I literally search for my registered discord server EXACT NAME on an alt I get nothing?

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

fervent saffron
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yall need to verify faster no cap

long ferry
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feel free to apply if you want to help

fervent saffron
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Sure

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Whats the age limit?

long ferry
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discord's age requirement

fervent saffron
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👍

chilly magnet
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How do i turn off lunar?

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I have it on my prof since yesterday

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||this is a joke lol||

long ferry
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

valid widget
#

Sorry, my server is delayed, for example after 5 seconds a message is sent and all members accept it.
This may be a problem with bots?. We tested the speed on all servers, but only our server is delayed

chilly magnet
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Its not a conversation

long ferry
fervent saffron
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Application sent successfully 👍

long ferry
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Good luck then CatThumbsUp

sturdy swan
#

ok i dont get one thing. how does my bot get rejected for junk description this time when i applied and never had this reason of rejection the other 4 times i applied

long ferry
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You never submitted a bot to our site

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what bot ID?

sturdy swan
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782609831852245062

long ferry
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ask through your main account

sturdy swan
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ok give me a sec

quartz smelt
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so 782609831852245062 is my bots id

long ferry
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still wrong account

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you were the previous owner tho

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well co-owner

quartz smelt
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yes

long ferry
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it was declined for being a spam description yeah

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feel free to reach out to the reviewer @spare timber

quartz smelt
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okay but i want to know why wasnt it declined for this reason previously?

long ferry
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shrug again ask the reviewer, maybe the previous reviewer missed it

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or could've been a mistake from the current reviewer

quartz smelt
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hmm okay

gleaming void
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Why this server count is not increasing?

Actually my bot is in more 750 servers but on top.gg it was showing only 606 since from few weeks,anyone have an idea to how to fix this?

limpid fractal
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are you use the current api?

gleaming void
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No

limpid fractal
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is the current api

gleaming void
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@limpid fractal where and How can I find the api of my bot ?

digital dawn
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I have a question, when I search my bot dosnt apear and I was aproved do I have to do something so its in the list? Or it willl be automatic mention me pls If you have a answes. Thank you

gleaming void
limpid fractal
digital dawn
limpid fractal
gleaming void
#

What is your bot name ? @digital dawn

digital dawn
#

Perfect, so I will edit my bot and tell you within an hour if its works.

slim timber
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I have to add the bot commands in the large description of top.gg?

twin river
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If we don't understand how to use your bot, it can be declined

slim timber
#

Okay perfect, I have put the help command, thank you very much

west raft
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my bot was approved yesterday, why it isn't appearing when I search it in search bar?

limpid fractal
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check pins

west raft
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well I already tried editing and waiting hours

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guess I'll have to wait more

sturdy swan
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ye

glass gorge
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when does the (claim credits) appear?

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hmm today? tomorrow?

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alright, thanks:)

sturdy swan
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hello where i can report bot?

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bot page right?

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ok thanks

drifting peak
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How do I get the Keith bot?

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Alr I check that out

sturdy swan
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Oh sorry, wrong link

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I removed this discord from my account but it's still showing, is there any way to remove it? it's one of my servers Link: https://prnt.sc/110v4ld

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i need help

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someone dm me bc i need help

sturdy swan
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how do i fix this

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make 5 custom commands on botghost

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ok

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what is the use of credits in this

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do they have to work

sturdy swan
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ohh

cyan flint
sturdy swan
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okii

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thamks

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ok

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will it take 2 weeks to get approved

cyan flint
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approximately, yea

sturdy swan
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ok

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did you guys forget my question, please help!

gloomy shell
#

it takes a while to not be on your profile anymore

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try logging out and logging back in and waiting a few days

sturdy swan
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it's been weeks since i logged in, I just did today and it's still there, can anything be done on the backend. Or is this googles crawl bot that hasn't got to it yet.?

zinc ore
sage igloo
tawny veldt
#

@gloomy shell

gloomy shell
zinc ore
pure cairn
#

my server is locked for no reason from top gg website

zinc ore
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Impossible, since it will literally tell you the reason on the page that tells you it's locked.

pure cairn
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well i dont know what else to tell you since it says

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lock reason: no lock reason set

zinc ore
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Oh that's a new one. Does it tell you who locked it?

pure cairn
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nope

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just click here for help button

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which is an invite to this server

zinc ore
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Can you show a screenshot of it?

pure cairn
zinc ore
#

Interesting.

sturdy swan
#

How to transfer bot ownership in top.gg

zinc ore
#

@livid glacier can you take a look at the above? Server locked, no reason, no moderator name

pure cairn
#

just a positive vibes server man,,

livid glacier
#

I'm not really responsible for the DSL side of stuff so

surreal matrix
zinc ore
#

Oh is that only the CMs and Team members?

livid glacier
zinc ore
#

Sorry parm, I'll remember it next time ^_^

sturdy swan
livid glacier
#

there's a few mods that mostly go through dsl reports and lock servers

sturdy swan
livid glacier
#

i am not one of those few mods kekw

zinc ore
sturdy swan
#

It is

zinc ore
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Ah well I... seem to remember you cannot transfer the bot outside of a team when it's in one but I'm not 100% sure on that one

sturdy swan
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.-.

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Hello, i'm on my bot page on "vote" category and i saw 15$ what's this?

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Lol

sturdy swan
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Fir auctions

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For*

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oh ok nice

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ty

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who ghost pinged me

zinc ore
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I bet Void did.

nocturne root
#

How long does it take for a bot to get verified?

sturdy swan
nocturne root
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dam

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why so long

sturdy swan
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because queue

nocturne root
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true

sturdy swan
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I replied to ur message @sturdy swan

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Sorry for ping

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you pinged me but there wasn’t a ping when I looked

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so

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Yeye

zinc ore
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please

sturdy swan
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Oh

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Ye

formal ocean
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Why am I not able to add website on bot page of my bot?

gloomy shell
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itsa known issue with the site

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read the pins :)

hard gorge
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when will my bot be approved

gloomy shell
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

hard gorge
#

-upto

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when will my peep bot be approved

gloomy shell
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read what it says.

hard gorge
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ok

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what does it mean

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Isn't there a queue?

sturdy swan
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yes there is

hard gorge
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...

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anyway goodbye

hollow ginkgo
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add my bot peoples @everyone

sturdy swan
#

When will the search bar be fixed?

sturdy swan
#

how do i code one

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den

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Learn a programming language

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And then use a library

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what software @sturdy swan

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No software

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Learn programming languages

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what software to use to code the bot

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An IDE or code editor

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can i use replit

sturdy swan
#

for python

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ok

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Just don't use this

sturdy swan
#

Before taking care of where to host your bot, you gotta learn Python

sturdy swan
#

Like

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if u dont have a code editor

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It's pain

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yea

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but still

golden geyser
#

Hello, I changed the name of my bot. When I type the new name instead of the correct search on the page, it cannot find it, when I type the old name, it finds it. What can I do

gloomy shell
#

is it updated on your bots actual page?

golden geyser
#

I do not understand

gloomy shell
#

-bots 383337067121344512

wild stoneBOT
gloomy shell
#

is Shipy the new name or the old name

golden geyser
#

New name

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Shipy

gloomy shell
#

Okay, so it is updated on your actual bot page. You just need to wait a few days for the search to index and update

rich tiger
#

i send my bot on top.gg

the bot @Luca#1375 did not write to me in private

gloomy shell
#

are your dms open?

rich tiger
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yes

gloomy shell
#

did you get a dm from @hidden root ?

golden geyser
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Okey

gloomy shell
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i do not know if that feature was removed

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let me ask a team member

rich tiger
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resend?

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because in my profile of top.gg I received the ping

twin river
rich tiger
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in this guilds

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in #logs i have ping and not have dm for lucabot

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i have dm open

rich tiger
gloomy shell
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your bot was added yes

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no need to worry

rich tiger
#

oke thanks you

zinc oracle
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read pins

twin river
#

Oh boy

sturdy swan
#

How can I code my bot?

twin river
sage heron
#

Why are all the icons and banners for bots jpg form? The transparency is lost : (

sturdy swan
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how can i delete my top.gg account

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its your discord account idk if you can

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do i just unlink it from connections

twin river
sturdy swan
#

thank you

vital stump
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@gloomy shell

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xiuh, i will online my bot now

gloomy shell
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you will need to submit again and wait for testing

vital stump
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oowh

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hmm can you test my other bot

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i submit 2 bots

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darkroad and pirate bot

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pirate bot always online

zinc ore
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It'll be tested when it reaches the top of the queue.

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Presumably in a few days since there's 3 days between your 2 submissions.

tribal garden
#

Um, I found a page that looks super broken on Desktop?

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That's my whole screen....

zinc ore
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that's not broken

sacred perch
#

hello, is it not allowed to edit the bot info when it is being reviewed?

zinc ore
sacred perch
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ah ok thanks

tribal garden
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That isn't?

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I can't even scroll the page sideways

zinc ore
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Scrolling works fine for me

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The width is because of their inabiilty to make a site pretty. They used a codeblock and that has a fixed width

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So it's... sorta their fault. It's not a "broken page" insofar as it's caused by the user contents.

tribal garden
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Hm, ok

distant juniper
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Hello

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I'm having problems inviting the bot in my server, I'm from Android

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Anyone can help me?

twin river
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Which bot?

distant juniper
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Wait

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I was on the site of a discord bot and there was the link for this server

distant juniper
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I think it Was the bot owner's

twin river
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Your probably clicked the wrong button then

distant juniper
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It's called "pin archiver"

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Not luca

twin river
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Yeah, it's the same for every bot

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that's just an example image

distant juniper
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Okay let Me check

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There's no support, maybe because that's a new bot

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well thanks anyway

graceful spoke
#

can i change the name of my bot without deleting it?

distant juniper
#

Just put a nickname on it

twin river
graceful spoke
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oh doesnt it work on discord information

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ah

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yeah

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same as pfp

hexed onyx
#

How can I get dm to come to me when someone votes for the bot?

twin river
hexed onyx
sturdy swan
#

How do I check the reviewers id?

twin river
hexed onyx
twin river
hexed onyx
#

for privacy

twin river
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Discord IDs isn't really private information, anyone can access it if they want to

sturdy swan
twin river
sturdy swan
twin river
#

Oh, uh

hexed onyx
#

@hidden root i hate her refused my bot 😢 (i now this is bot)

twin river
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I guess they changed it

ember prawn
#

i closed my bot for 1 - 2 hour and online anytime but my bot is refused eha the heck!?!?!

waxen crest
# sturdy swan

Discord refuses to fix the invalid-user bug on mobile.

twin river
daring escarp
#

Why do you have any criticism?

hexed onyx
zinc ore
#

If you would like to dispute the decline, DM XiuhcoatlSlayer 😉

hexed onyx
#

the names are the same here?

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with other file

daring escarp
#

I don't know what to do. You're not satisfied with my respect.@hexed onyx

zinc ore
zinc ore
zinc ore
sturdy swan
#

Anyone know Panku's id?

ember prawn
#

i just closed 1 - 2 hour and you declined my bot you saying be patiebt but they are not have patient

sturdy swan
#

I cant find em

zinc ore
hexed onyx
ember prawn
#

there is havent guilty

zinc ore
#

It's your own fault the bot was offline for hours and you failed to add an announcement or indicator on your bot page. you'll have to resubmit the bot.

#

If bot reviewers had to wait 2 hours for every offline bot they would be wasting thousands of hours each month waiting on bots that might never come back online.

daring escarp
#

Tell me what's wrong with the Play section?@zinc ore

zinc ore
#

Literally, it's what it tells you to do, and it's what you need to do next.

daring escarp
#

@zinc ore

zinc ore
#

Yes, it's XiuhCoatlSlayer @gloomy shell

sturdy swan
#

hi

daring escarp
sturdy swan
#

I also have some profanity on my page, how can I request a moderstor to review my reports?

daring escarp
#

@gloomy shell

zinc ore
#

you do know how to send a direct message, or private message, right?

last sphinx
#

Oh god

#

Lmao

zinc ore
#

What they're going to do is show you search results that are NSFW for that command, and they're not going to do this on this channel because... NSFW. It's going to be shown in private.

sturdy swan
zinc ore
#

If you want your own proof feel free to search for nude yoga on your music bot and look at the embed ¯_(ツ)_/¯

last sphinx
#

Hindsight is big brain lol.

sturdy swan
#

I did not understand. Can you help me?

zinc ore
#

Have you tried to click the link "webhooks here" if you're lost? 😉

sturdy swan
#

how do i get the api

twin river
sturdy swan
#

We add, where to write

lone anvil
twin river
mystic dove
#

-upto

twin river
# mystic dove -upto

Those commands are only usable by moderators. You can check the pins for information about approval times

mystic dove
#

ah sry

round monolith
#

ily

regal quarry
#

sorry i have forgot, how long does it take about to bot to get approved?

twin river
regal quarry
#

ok

#

ty

sturdy swan
#

Hello, I re-added my bot now, when I did not have rotary commands, I took care of it, now there is a short description, I took care of it, when it is approved.

twin river
brittle marten
#

Are the explanations optional

zinc oracle
#

explanations? as in how to use your bot?

#

if users/bot reviewers cannot figure out how to use your bot, you will be denied.
so yes? some form of help command, or commands list needs to be available

worthy wadi
#

Help

#

Spam

zinc oracle
#

id?

brittle marten
brittle marten
#

ı say no to the explanations

visual niche
#

Hey, does anyone know why my bots edits arent saving? I'm editing the bots description on the website, it shows up in #mod-logs that I edited it, but, when I refresh the page it doesn't save sadpee

brittle marten
waxen orchid
#

kk

gloomy shell
visual niche
misty tinsel
#

anyone know why the analytics are not showing under analyze for my paid advert?

gloomy shell
#

auctions issues in auctions channels please

#

wait you dont have auctions access Thonk

#

you left the server and rejoined bruhmoment

distant summit
#

Hello! my bot page has like 29-30 reviews, but only half of them that got displayed. Is this expected to happen?

misty tinsel
#

someone just directed me here

gloomy shell
distant summit
#

Oh alright, thanks!

misty tinsel
stark robin
#

I got questions about what are rule of people keep ask add the bot their bot into your support discord for your bot

swift otter
#

bruh what?

naive glacier
#

#support how do u add the bot to my server

dull ermine
stark robin
#

So this person that I kick from bot support discord and he add this bot to the my support server. And keep ask me if I can add this discord that I am in.

long ferry
#

approved ones are also logged in #logs

dull ermine
#

sadly :(

long ferry
#

so probably up to you

sturdy swan
#

this was the members+ server?

#

what happened

stark robin
#

Ok

worldly veldt
#

can i claim voting credits now?

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

swift otter
long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

sturdy swan
long ferry
#

it wasn't

sturdy swan
#

oh lolnvm whoopps

swift otter
#

🙂

sturdy swan
#

lol im a shame XD

worldly veldt
long ferry
#

at the beginning of the month, yes

#

read the text

worldly veldt
#

its 01/04

long ferry
#

in your country

sturdy swan
#

UTC time is the reference

dry echo
#

What are votes rewards?

worthy wadi
stark robin
#

Night

vital pendant
#

how often does the search database get re-indexed? My bot was approved a couple of days ago but still doesn't show up when searched for on top.gg

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

small lanternBOT
#

Pong!

long ferry
heady nexus
#

is top.gg login not working for anyone else

gloomy shell
#

some changes are being deployed, so its lagging a little behind

heady nexus
#

Ah all good

wicked flax
#

Where is Xiu something guy

hexed heath
#

is there a cooldown to editing bot long descriptions? the save button suddenly isn't working anymore ;/ doesn't work in incognito either

upbeat merlin
#

Good evening,
Is there a way to clean the reviews as people adding 1-2 star because discord is still on verification for my bot.

long ferry
sturdy swan
#

@gloomy shell I already changed the emoji to a normal one

gloomy shell
#

alright you'll need to resubmit and wait for it to be tested again

digital dawn
#

Hi, do you know why it happends that when I search my bot in the list dosnt appear. I edited again because i saw the pin but didnt work .

#

If you could help me pls.

#

Perfect, thanks for your help

violet tapir
#

My bot's server count is bugged. It's in 91 servers, however, it shows it is in 70.

#

Ah alright

swift viper
#

when will the auctions get accepted

#

😏

pine light
#

unable to join

#

it says discord refused

#

what to do ?

bleak nacelle
pine light
#

server

bleak nacelle
#

what server

pine light
#

new server

bleak nacelle
#

You can't join the support server for the bot?

pine light
#

opps did i come to wrong server sorry

bleak nacelle
#

well, what is the problem?

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

pine light
#

sorry

#

idk bot refuse to join new server lol

wary sinew
#

hey bot when i go top.gg to advertise my server it says i dont have a server but i do so do u know how to fix it?

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

wary sinew
#

-pins

deft cypress
#

Okay so when ever I go to my bot page and press invite and choose a server to invite this is what comes up.

#

Huh?

wary sinew
#

oh sorry i just wanted to see what it does

bleak nacelle
deft cypress
#

I did

#

Wait maybe I did not.

deft cypress
tough shuttle
#

I have a problem

#

Pls help

bleak nacelle
tough shuttle
#

Wait pls my friend

bleak nacelle
#

@long ferry your services are required thank you

long ferry
#

hi

#

@granite orchid ID?

bleak nacelle
#

hi

bleak nacelle
long ferry
#

aight one sec

#

Thanks

bleak nacelle
#

np

delicate parrot
#

why i can't redeem?

bleak nacelle
delicate parrot
#

It is obvious, isn't it?

bleak nacelle
#

yeah, but what happened when you did?

delicate parrot
#

nothing

#

Same thing as clicking on nothing

bleak nacelle
#

it didnt even reload the page or send you to somewhere else?

delicate parrot
#

I've tried everything...

gloomy shell
#

You arent part of auctions so theres not really a point to redeem the credits

#

But the button may take a day or so to work properly

#

Fyi

bleak nacelle
#

yeah, i really have no idea how the credits work I don't have an important enough bot to make money off of it

delicate parrot
#

I already clicked a long time ago... This is from last month

granite orchid
gloomy shell
#

Then you cant claim them because they only last 30 days

delicate parrot
#

Oh right... How many days do I have to claim?

gloomy shell
#

30

#

Like I just said?

delicate parrot
#

Ok, thanks for the help!

summer tusk
#

where can i preview my bots page before publishing

long ferry
#

through the Preview button

bleak nacelle
summer tusk
#

oh i didn't see it

#

lol

#

is the new design available yet since its not showing up on my page only on preview

polar jewel
#

is topgg down?

bleak nacelle
#

no it is not

polar jewel
#

so its just my internet

#

thanks

bleak nacelle
#

most likely

low lance
#

how many times can you apply to add your bot?

real laurel
#

what do you mean?

low lance
#

like how many times and you put your bot up for review and get rejected

bleak nacelle
#

you can apply 3 separate times, but if it gets denied all 3 times, then im pretty sure you get banned from applying

cedar wind
#

If you bot is denied multiple times for the same reason you'll get bonked. 🙂

real laurel
#

^

#

note: same reason

bleak nacelle
#

ah

#

that too

real laurel
#

So for example, if your bot has some seizure emote in a command and you don't fix it multiple times

#

then you will be banned and will not be allowed to submit another bot to Top.gg

#

and any existing bots you have on the site will be removed as well

serene oxide
#

server votes reset in 1h right

real laurel
#

End of each month on server time

sturdy swan
#

How do you make your server private so that nobody could join?

real laurel
#

remove all invites

#

not a top.gg related question though

bleak nacelle
#

yeah

real laurel
#

Unless you mean private on top.gg

sturdy swan
#

Yes.

bleak nacelle
#

the way you make a server private on top.gg is by not listing it on top.gg...

sturdy swan
#

Two people joined from top.gg and I wasn't done setting it up yet.

bleak nacelle
#

well, then finish setting it up first

real laurel
#

I don't think there is a way to

long ferry
#

they can't

real laurel
#

Just gotta add it after you're done setting it up

long ferry
#

unless you published your server

bleak nacelle
#

well, then no, you cannot make it private

sturdy swan
#

:C

#

I just took off all the invites, I guess.

bleak nacelle
#

cool

#

just make sure to make a new one and put it up when you are finished setting everything up

sturdy swan
#

Another question: How long does reviewing usually take?

bleak nacelle
#

For bots?

sturdy swan
#

Yes.

real laurel
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

What do they do to review bots anyway?

bleak nacelle
#

I'll tell you once im a bot reviewer 🤷‍♂️

bleak nacelle
#

and make sure it follows their rules

sturdy swan
#

And take two weeks...Great! 🙂

#

i'm new to it but basically we make sure it follows the guidelines and we test if it's working yeah

real laurel
#

well reviewing doesn't take 2 weeks

warm crypt
#

two weeks to go through thousands and thousands of bots, yup

real laurel
#

it's just getting it to the front of the queue takes that long

warm crypt
#

for one bot, a few minutes at least (typically)

sturdy swan
#

And then when it's good, do you get a bot developer role?

warm crypt
#

correct

sturdy swan
real laurel
#

yeah

#

if your bot is approved, you'll automatically be assigned the bot dev role

sturdy swan
#

How many bot requests do you usually get per day?

real laurel
#

^ according to that

#

averaging around 100-150+ submissions a day

warm crypt
#

shrunk so much today oml

#

ain't even midnight

real laurel
bleak nacelle
sturdy swan
#

What are the bot guidelines that I have to follow?

long ferry
sturdy swan
#

Love that! 🤣 👍

hardy trench
#

nooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

#

me BOT!!!!!!!!!!!

bleak nacelle
#

what

hardy trench
#

😢

midnight helm
#

when will votes be reset

bleak nacelle
midnight helm
#

in a few hours?

bleak nacelle
#

yeah, i think

#

i don't know the exact times

mental nymph
sturdy swan
hardy trench
#

what the hell what is happening

bleak nacelle
sturdy swan
#

That happens...every month?

midnight helm
#

i meant servers

#

..

fluid oxide
bleak nacelle
#

they happen at the same time, i think

midnight helm
#

f

#

i dont wanna go to sleep

#

i need to post this gw

hardy trench
#

my bot is DOOMED!!!!!!!!!!!1

bleak nacelle
sturdy swan
hardy trench
#

i declined my bot

fluid oxide
bleak nacelle
hardy trench
#

NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

bleak nacelle
hardy trench
#

someone kill me

#

NOW!!!!!!1

fluid oxide
#

@gloomy shell

hardy trench
#

huh

#

what

gloomy shell
#

Please calm yourself

#

Theres no need to spam because your bot was declined

hardy trench
fluid oxide
zinc ore
#

From the mods corner that's always watching.

gloomy shell
#

Outer spaces

hardy trench
#

what

gloomy shell
bleak nacelle
#

who even knows

hardy trench
#

not satisfied

bleak nacelle
#

anyway, back to the matter at hand

gloomy shell
#

Please follow the rules

#

Thanks

hardy trench
#

what rules

fluid oxide
hardy trench
#

wait whaaaat

zinc ore
#

Look it's not anyone's fault you filled your description with spam, except your own. Just resubmit your bot correctly and move on.

bleak nacelle
#

if your bot was declined, then check why it was declined and fix that and then reapply

hardy trench
#

fine right after i scream AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

#

done

zinc ore
#

You're free to do that but not here.

sturdy swan
#

What does this mean? Like I can't post my own copy of Mee6? Or...?

fluid oxide
#

Direct copy of code.

zinc ore
#

That's exactly what it means. Don't post someone else's work pretending it's yours.

bleak nacelle
#

or if you do, at least put some effort into making it a little different

sturdy swan
#

Oh...

zinc ore
#

That goes for popular bots and unpopular ones, or code your copied from github without any change, etc. Make an actual bot on your own.

sturdy swan
#

I don't know if mine'll pass that one.

#

But we'll see.

bleak nacelle
#

is it a copy of another bot

sturdy swan
#

No...

bleak nacelle
#

did you code it yourself

sturdy swan
#

No...

bleak nacelle
#

then who did

versed tiger
#

Owo link

bleak nacelle
misty tinsel
#

i still havent gotten any help in the auction channels, is there someone in particular that i should ask my question to? which is, "anyone know why the analytics are not showing under analyze for my paid advert?"

zinc ore
#

You should ask in the #auctions-general channel

#

All bids and auctions questions go there.

bleak nacelle
#

I dont know anything about the auctions

misty tinsel
#

no response to my question

zinc ore
#

Ok so ask again. Not getting an answer there does not mean the question goes here.

#

The people responsible for auctions will always answer only in that channel.

misty tinsel
#

so spam rather than ask for help, got it : )

zinc ore
#

I just said keep asking in the correct location.

night sierra
#

I think something is broken xD

long ferry
#

yeah

#

definitely

night sierra
fluid oxide
#

Wtf

long ferry
#

The site's just so stinky, Miki overtook the certification section

cursive heath
#

exactly

fluid oxide
#

I bet this is just veld and the team getting ready to yeet cert entirely.

#

So veld took it over

sturdy swan
#

cert?

fluid oxide
#

Front page, you will be missed salute

night sierra
#

First of April cw_think

bleak nacelle
#

its still the 31st for me

night sierra
#

For me it‘s the first already

bleak nacelle
#

good for you

echo hamlet
#

Votes reset in 14 minutes correct?

bleak nacelle
#

I believe so, I'm not entirely sure on the times

echo hamlet
#

Alright thank you

fluid oxide
#

14 minutes should be correct.

echo hamlet
#

ty!

sturdy swan
#

I fixed my bot a little bit, can I reapply?

bleak nacelle
#

did it get declined?

sturdy swan
#

It said "forbidden" in #logs

bleak nacelle
#

yeah, thats because only the bot owner can see it

#

at least, only the bot owner can see it until it is accepted

#

so it would show up as forbidden because nobody has access to the page other than the bot owner

slim timber
#

my play command of the music bot I am verifying just stopped working for no reason, everything else works

slim timber
#

sry

sturdy swan
bleak nacelle
#

no worries

bleak nacelle
#

only the bot owner can see it while it is in the queue, but after it is approved everyone can access the page

sturdy swan
#

Does it mean it's currently being reviewed?

#

Or no?

long ferry
#

no it doesn't

#

it is in queue

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

bleak nacelle
#

no, it just means it in the queue

hoary moss
#

Hiya! Where's the best place to contact staff about spamming negative reviews?

sturdy swan
#

Flag the review and we'll handle it 😊

bleak nacelle
#

i had someone do that to me just because i didnt want to make a bot for him

hoary moss
#

Yeah it's a bit of a weird case though and I'm not surprised if my bot has been reported.

last sphinx
#

That's gotta suck.

hoary moss
#

Yeah another developer who's actually in here used my bot to raid another Discord server which funny thing I own so I'm very annoyed so I'm now wondering what can be done on the person who raided it.

jaunty basin
#

report to a mod

sturdy swan
#

Hello, im just sorry if im disturbing anyone

Im just having a issiue trying to edit my bots description and no matter what I do I seem to get a error.

long ferry
#

do you have any tags?

#

added on your bot page?

cyan raft
#

Owo hellp

#

Plles

long ferry
#

-wrongserver maybe

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

sturdy swan
#

I just added one new tag to the old tags which the bot already had

last sphinx
#

Ima work on my bot a lil.

#

thats a good support

#

now I shall go

#

!vanish

short ether
#

How often are bot reports checked? Out of curiosity, gotta love when a bot raids servers 😄

ionic thicket
#

Excuse me but...

jaunty basin
#

miki

ionic thicket
#

Is this normal

jaunty basin
#

yes

short ether
last sphinx
#

Wait

#

nvm

short ether
#

-.-

last sphinx
#

I messed that up

long ferry
last sphinx
#

mb callum

short ether
#

😄

ionic thicket
#

I thought it was xss or something lmao

#

Okay then

sturdy swan
zenith halo
#

so i am here from top.gg and its been a day but it said the check support to "learn when your bot will be approved"

zenith halo
#

k thanks

sturdy swan
#

guys when the bot create the room and the user left it the room still there

dense scarab
#

hi how to change the bot profile pic on top.gg

untold musk
#

edit -> refresh data

lofty estuary
#

whats with the pokemon bot? why are all the pics wack

twin river
lofty estuary
#

okay know the server so i can go ask?

sturdy swan
#

@untold musk is that awnser for me ?

untold musk
#

for the dude asking about profile pic refresh

#

no clue what you were trying to say with your message

twin river
sturdy swan
#

Hey there, just added my server earlier but now its making paranoid and i tried removing it again but it gave me error "403 - Forbidden" when i click on "delete", i know its stupid but please help...

twin river
sturdy swan
#

okay, and if i want people to be able to join again i just add a new invite, correct?

twin river
#

Yeah, you can just generate a new invite link if you'd like people to join it again

sturdy swan
#

i dont know how i didnt think of that. youre an angel, thank you for the quick help

twin river
#

That's what we're here for, no worries

pure kindle
#

I am awaiting approval for my bot, can someone tell me the wait time?

gloomy shell
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

pure kindle
#

Oh thank you

sturdy swan
#

help

#

Hi

#

my bot got declined bc

#

he don't put help

#

in prefix

long ferry
#

DM the reviewer

sturdy swan
#

Aurel

#

Can ya help me

#

It's regarding server*

long ferry
#

sure thing just ask

sturdy swan
#

What is this

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
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he name is aXiuhcoatlSlayer

long ferry
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@gloomy shell

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dm them

sturdy swan
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I see so I can use those credits for auctions

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Nice

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Thankshappy

crude fern
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how long will it take for my bot to get verified/added?

long ferry
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-upto

wild stoneBOT
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The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

crude fern
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ok so if I submitted my bot like 2 months ago, it shouldn't be too long more correct?

long ferry
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You submitted your bot during our site issues

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Resubmit it

marsh grove
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How long will it take for @AI-reaction#0376 to get verified, I submitted it 10 days ago and the bot i submitted 9 days ago got verified

crude fern
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ok

wild stoneBOT
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@marsh grove

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
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how to get video background

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on top gg

sonic kettle
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onde eu poderei saber se meu bot foi aceito?

sturdy swan
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do top.gg have monitor bc my bot got double respond for no reason

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if i type the prefix he double response the command

untold musk
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got double respond bc you have 2 instances running

twin river
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Are you talking about your own bot, or someone else's bot? Because Top.gg has nothing to do with hosting the bots, we only list them

sturdy swan
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my own

twin river
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Then it's something on your side, make sure you're not running multiple clients

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You can ask in #development if you need help with your own bot

sturdy swan
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ok

twin river
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Most likely due to posting thumbnails, as some YouTube thumbnails are considered NSFW

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You can DM the reviewer if you think they made a mistake

plush vigil
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i have a bot on there too

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that does same thing

twin river
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They usually use the thumbnail of the embed, instead of posting a big picture, which is fine by our rules

plush vigil
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lmao

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my bot does that also